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<p>To manage IT Projects executed by Information security Design, develop and maintain Project plans, schedule and all required documentation following Track and review project progress, update schedules and fulfil all reporting requirements to IT PMO and management Initiate budget requests, review expenditure, and prepare reports and forecast as and when required Organize review meetings, testing and training sessions and roll out requirements for projects Key Responsibilities: - Concurrently manage multiple IT Projects following the applicable QGMS Processes and procedures - Maintain documentation for Projects as per applicable procedures and templates following gated project management methodology and coordinate to obtain approvals wherever required - Development and communication of the Project Plans, budget forecasts and schedules using standard project management tools such as MS project, EPM..etc. - Manage key business and IT stakeholders - Ensure On-time and on-budget delivery of projects - Responsible for delivery of solutions to the required quality and standards - Project team leadership and development - Provide leadership to and supervise the activities of project personnel, including in-house resources and vendor-supplied consultants - Interpret stated business requirements into the project plan and secure agreement from the project owner/end user as to the scope, budget and schedule - Continuously monitor project progress in terms of the status of the plan and the budget, providing regular reports to the project owner and other stakeholders - Anticipate, plan for and identify deviations from the project plan and keep all stakeholders informed - Identify, log, analyze and manage potential and actual issues and risks, taking corrective action by dealing with the day-to-day issues and reviewing how more serious risks may impact the project s budget, completion date and quality. Where approved by the project owner, revise the timeline or resource requirements for the project. - Work closely with Qatargas IT PMO Team and contribute to the governance and monitoring of IT Portfolio and providing feedback and suggestions to IT PMO - Supports and develops team members by providing advice, coaching and educational opportunities.</p><p><strong>Desired Candidate Profile</strong></p><h2>Educational Qualification:</h2><p>Bachelor s degree in Engineering / Computer Science or related fields</p><h2>Required Professional Qualifications/Skills:</h2><p>Bachelor s degree in Engineering / Computer Science with at least seven years post degree experience in the related field and industry<br>5 years experience as IT Project Manager in a similar organization with at least 2 completed end to end projects of value US$ 500K or above<br>Knowledge and experience in all PMI knowledge areas (PMBOK) and gated project management methodology.<br>PMP certification is a plus.<br>Ability to work positively with the project stakeholders'</p>

Business Development Partner (Commission Only) – Real Estate ERP<br>About the job<br>Company: Evoltec Solutions Work Mode: Remote / Hybrid (Business Development in Assigned Region) Employment Type: Contract / Commission-Based<br>About Evoltec Solutions Evoltec Solutions is an AI-powered real estate technology company delivering next-generation Real Estate ERP solutions that help developers, property managers, facility management companies, real estate owners, and enterprises streamline operations, automate business processes, and make intelligent data-driven decisions. As we expand across the GCC, we are looking for experienced Business Development Partners to promote and sell our AI-powered Real Estate ERP solutions.<br>Role Overview We are seeking highly motivated and well-connected Business Development Partners who have experience selling enterprise software, ERP, Saa S, Prop Tech, or technology solutions to the real estate industry. This is a performance-based opportunity designed for professionals who are confident in generating business and closing high-value software sales.<br>Responsibilities Identify and engage prospective clients within the real estate sector. Develop relationships with developers, property management companies, facility management companies, real estate investors, and corporate clients. Generate qualified sales opportunities and arrange product demonstrations. Present the value of Evoltec's AI-powered Real Estate ERP solutions. Negotiate commercial proposals and support contract closures. Maintain an active sales pipeline and achieve agreed sales targets.<br>Preferred Experience Proven experience in business development or software sales. Experience selling ERP, Saa S, Prop Tech, CRM, or enterprise technology solutions. Strong network within the real estate industry is highly desirable. Excellent communication, presentation, and negotiation skills. Self-driven, target-oriented, and capable of working independently.<br>Compensation This is a 100% commission-based opportunity with no fixed salary. Successful partners will receive attractive commissions for every successful sale, with unlimited earning potential based on performance. Product training, sales support, demonstrations, and marketing materials will be provided by Evoltec Solutions.<br>Why Join Evoltec? Represent an innovative AI-powered Real Estate ERP platform. Access a rapidly growing GCC real estate technology market. Flexible working arrangement. High-income potential through uncapped commissions. Full product, technical, and pre-sales support.<br>If you have a strong network within the real estate industry and are passionate about technology sales, we'd love to hear from you.<br>Apply now and become a Business Development Partner with Evoltec Solutions.

Job Description<br><br>Lead the management of information and document control, along with digital systems delivery developed during the execution of business through its entire lifecycle.<br><br>Provide leadership and direction to information management, document control, data management and engineering systems administration as well as the digitalization for the projects being implemented.<br><br>Provide thought leadership to the information management function, ensuring progressive and modern practices that embrace the digitisation transformation, use technology effectively and support the business strategy.<br><br>Responsibilities<br><br>Designing the future. Transforming the world<br><br>Reflecting The Market Focus For The Office In Both Brownfield And Green Field Opportunities, Multi-skilled Personnel Are Sought, In Particular Those With Experience In<br><br>Onshore Oil and Gas<br><br>Offshore Oil and Gas<br><br>What We Can Offer<br><br>Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market Life Insurance; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death End of Service Gratuity; In line with Qatar Labor Law, upon completion of 1 years’ service employees are eligible for an End of Service benefit of three weeks for every year of service. Medical Insurance: Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000. Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being. Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence. Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession<br><br>Responsibilities<br><br>Responsible for participating in the creation, maintenance and enforcement of IM strategy, standards and procedures and assures compliance. Responsible for ensuring technical competence standards and for monitoring competence levels, and for overall management and development of Information Management, Document Control,Data Management & Record Management. Responsible for establishing the functional requirements for Information Management Systems and Tools and working with IT and software vendors to ensure they are met. Work within the Project Delivery organization to ensure IM & DM procedures are consistent with the overall execution strategies. Lead the implementation of Information Management & Document Management Systems and Tools Responsible for the development and implementation of workshare strategies within Information Management & Document Management Advise on the technical direction, processes and supporting technologies that will enable the successful delivery of IM, DM and related digital services. Responsible for engaging with the project management to coordinate and ensure all day-to-day management and operational decisions are met and that solutions meet the customer expectations, leading to successful project delivery Identify and assess principal execution risks for projects in IM, DM and digital systems and ensure that these are being monitored and managed Ensure that the digital transition maintains high ethical standards and social responsibility wherever it does business<br><br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>Degree qualified or equivalent<br><br>Job Specific Experience<br><br>Significant experience and competence in operationally focused senior management roles within a complex international organisation Deep understanding and knowledge of relevant markets Ability to provide leadership to multination team members and close coordination with multiple disciplines across a complex organisation Proven ability to establish strong and appropriate relationships with the leadership team, customers, staff and all stakeholders Proven record of implementing and embedding a safety culture Demonstrated experience in integrating and coordinating diverse areas of management. Ability to influence, enable, and drive company performance and culture through excellent communication<br><br>Knowledge of<br><br>Cutting edge information and document management, digital transformation trends, new to market and in development, and to be released possibilities Recent Knowledge of the growth and advancement of Digital Transition within industry. Current and nascent technologies related to the IM, DM and digital sectors General familiarity with related industry standards & initiatives e.g., CFIHOS, BIM ISO19650 etc. Strategic commercial and business models Corporate governance and decision making Ability to manage relationships effectively, across different cultures Detailed awareness of external factors, competitors and their impact on the strategy & success Changing regulatory and economic environment<br><br>Personal Attributes<br><br>Connect and establish effective, cross-cultural working relationships with all levels of the organisation and externally Deal effectively with a wide range of stakeholder groups Create an environment that encourages open discussion and feedback with customers and stakeholders Effective in verbal, visual and written communication at a strategic level Forward thinking and able to see the bigger picture Publicly supports regional decisions and ensures the desired culture is embedded Creative in the achievement of stretching objectives; does not accept failure easily Customer focused and goal-driven Work effectively across various regions, driving a global and one Wood mind-set<br><br>Leadership<br><br>Is a champion and role model for ethical behaviour and compliance with applicable laws and policies Maintains a continued alignment with overall corporate policy, strategy and direction Responsive to customer needs whilst ensuring the Company operates with the utmost integrity, in line with Code of Conduct, Company values and all applicable laws and policies Facilitate open and effective communication to optimise delivery of objectives, maximise team performance and achieve continuous performance improvement, working closely with other areas of operation out with assigned country/region to promote and enhance collaboration Generate team spirit, enthusiasm and passion and pursue the eradication of unproductive practices and negative mind-sets to create a vibrant culture of positive thinking and attitudes Overall accountability for effective recruitment, selection and retention of talent within assigned area Identify and support development of talent, effective performance and capability management of teams and direct reports, dealing with underperformance in a prompt, professional manner Responsible for ensuring employees within remit are competent to carry out assigned duties Assume directorship appointments of legal entities within remit, executing Directorship accountabilities and responsibilities<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Overview The IT Manager is responsible for the day to day operation, reliability, and security of the organization's IT services, infrastructure, and end user technology. The role owns the IT service management framework, the Microsoft 365 and Windows estate, and the corporate network, and is accountable for service levels, change and asset governance, vendor performance, budget, and the continuous improvement of IT operations across all sites.<br>Key Responsibilities Own the ITSM framework end to end, covering incident, request, problem, change, and asset management, and drive measurable improvement in SLA attainment and first contact resolution. Administer and govern the service desk platform (Manage Engine Service Desk Plus), including catalogues, workflows, approval routing, automation, and management reporting. Manage the Microsoft 365 tenant across Exchange Online, Share Point, Teams, Entra ID, and Intune, covering identity, licensing, device compliance, and data protection. Design, operate, and secure the corporate network, including LAN and WLAN, routing and switching, firewalls, VPN, and site to site connectivity across offices. Lead capacity, availability, and lifecycle planning for servers, endpoints, network hardware, and software licences. Define and enforce IT policies, standards, and operating procedures aligned to ISO 27001 controls and the organization's ISMS. Manage the IT budget, vendor contracts, renewals, and supplier performance against agreed service levels. Lead, coach, and develop the IT support and infrastructure team, setting objectives and owning escalation management. Run backup, disaster recovery, and business continuity testing for core systems, and verify recoverability against agreed RPO and RTO targets. Deliver IT projects such as migrations, rollouts, and new office setups on scope, schedule, and budget.<br>Required Skills Technical Skills Strong command of ITSM practice (ITIL) with hands on administration of a service desk platform such as Manage Engine Service Desk Plus. Deep expertise in Microsoft 365 administration, including Exchange Online, Share Point, Teams, Entra ID, Intune, and Defender. Windows Server, Active Directory, Group Policy, and hybrid identity management. Enterprise networking, including TCP/IP, VLANs, routing, switching, wireless, firewalls, and VPN. Endpoint management, patching, and software deployment at scale. Backup, replication, and disaster recovery tooling. Working knowledge of cloud infrastructure (Azure or AWS) and server virtualization. IT asset, configuration, and licence management, including CMDB discipline.<br>Soft Skills Ability to lead a distributed support team and hold vendors accountable to agreed service levels. Clear communication with business stakeholders, translating technical constraints into operational and commercial impact.<br>Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience.6 to 10 years in IT operations, including 3+ years managing an IT team or service desk function. Relevant certifications:ITIL 4 Foundation or Managing Professional Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) Cisco CCNA or equivalent networking certification

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder &amp; Financial:</span></strong></p><br><ul><li><p><span>Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. </span></p><br></li><li><p><span>Implements KPI’s and best practices for VP IT Project Management </span></p><br></li><li><p><span>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br></li></ul><p><strong><span>B. Customer (Internal &amp; External):</span></strong></p><br><ul><li><p><span>Maintain relations with the project recipient for progress reporting and project evaluation. </span></p><br></li><li><p><span>Develop full scale project plans and associated communications documents </span></p><br></li><li><p><span>Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) &amp; reports on project progress and other project specific information to stakeholders </span></p><br></li><li><p><span>To assist customers in all their queries on Bank’s product and seek solution to their requests. </span></p><br></li><li><p><span>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </span></p><br></li><li><p><span>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br></li><li><p><span>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</span></p><br></li></ul><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><ul><li><p><span>Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. </span></p><br></li><li><p><span>Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. </span></p><br></li><li><p><span>Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. </span></p><br></li><li><p><span>Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. </span></p><br></li><li><p><span>Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel </span></p><br></li><li><p><span>Effectively follow the Project Management Methodology while managing the projects </span></p><br></li><li><p><span>Assist in creating project management methodologies for the implementation of all IT related projects within the Group. </span></p><br></li><li><p><span>Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. </span></p><br></li><li><p><span>Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. </span></p><br></li><li><p><span>Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. </span></p><br></li><li><p><span>Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. </span></p><br></li><li><p><span>Ensure that quality management is implemented in all IT processes. </span></p><br></li><li><p><span>Conduct project risk analysis and maintain project risk profile.</span></p><br></li><li><p><span>Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost.</span></p><br></li><li><p><span>Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted.</span></p><br></li><li><p><span>Review and provide feedback on the performance of the project team and make recommendations as necessary. </span></p><br><p><span>Continuous Improvement: </span></p><br></li><li><p><span>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</span></p><br></li><li><p><span>Identify and encourage people to adopt practices better than the industry standard. </span></p><br></li><li><p><span>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</span></p><br></li><li><p><span>Encourage, solicit and reward innovative ideas even in day-to-day issues.</span></p><br></li></ul><p><strong><span>D. Learning &amp; Knowledge:</span></strong></p><br><ul><li><p><span>Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction.</span></p><br></li><li><p><span>Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. </span></p><br></li><li><p><span>Identify areas for professional development of self and act to enhance professional development.</span></p><br></li><li><p><span>Proactively identify areas for professional development of self and undertake development activities</span></p><br></li><li><p><span>Seek out opportunities to remain current with all developments in professional field.</span></p><br></li><li><p><span>Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</span></p><br></li><li><p><span>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members</span></p><br></li><li><p><span>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. </span></p><br></li></ul> <br> <br><br> Education/Experience Requirements: <br> <ul><li><p><span>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred</span></p><br></li><li><p><span>At least 12 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Training courses and certification in systems technology, management and banking.</span></p><br></li><li><p><span>Professional certifications such as PMI and prince II. </span></p><br></li></ul> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is responsible for developing and managing the IT performance management framework, including supporting the design, analysis, interpretation, and presentation of performance and statistical data to support business decision-making. The role ensures monitoring of SLAs against agreed targets and provides performance reporting and analysis across IT.<br><br>The position also has overall responsibility for ensuring adequate IT capacity and availability to meet business requirements, optimizing the use of IT resources, translating business forecasts into infrastructure requirements, and supporting service level management activities.<br><br>Additionally, the role oversees disaster recovery planning and coordination, ensuring critical business functions can recover within defined timeframes and that recovery procedures, plans, and testing are maintained across the organization.<br><br>Key Responsibilities<br><br>Shareholder & Financial<br><br>Develop and implement performance measurement plans aligned with QNB business planning cycles. Analyze, interpret, and present complex performance information for management decision-making. Develop and maintain KPI reporting systems and performance improvement frameworks. Support SLA definition, negotiation, and monitoring. Assess new technologies from performance and cost perspectives. Build and maintain performance measurement and capacity models for infrastructure planning. Track utilization trends, capacity forecasts, and resource requirements. Develop availability and capacity plans. Support annual IT budget planning. Implement KPIs and best practices for IT Strategy and Performance. Promote cost consciousness, efficiency, and productivity across IT operations.<br><br>Customer (Internal & External)<br><br>Monitor and analyze key performance indicators and ensure reporting requirements are met. Develop performance reports for senior management, Board committees, and business units. Support benchmarking and performance improvement initiatives. Act as focal point between IT teams, suppliers, and business units for performance measurement activities. Implement and manage Capacity Management processes. Define capacity metrics and data collection methods. Translate business forecasts into infrastructure requirements. Produce performance, utilization, trend, and forecasting reports. Support disaster recovery planning and recovery procedure development. Maintain strong relationships with stakeholders and service managers. Provide support to internal and external auditors, compliance, and risk teams.<br><br>Internal Processes & Regulatory<br><br>Perform complex performance analysis and reporting activities. Support governance and reporting projects. Ensure information quality standards and reporting deadlines are met. Develop surveys and audits supporting service improvements. Establish and maintain Capacity and Availability Management policies, procedures, and processes. Ensure regular audits of Capacity Management processes. Address audit findings related to capacity and availability management. Maintain performance and capacity databases. Participate in IT and CAB meetings related to system performance and change management. Develop and maintain disaster recovery documentation and emergency response procedures. Assess and recommend new hardware and software solutions that improve IT governance and performance.<br><br>Continuous Improvement<br><br>Lead cross-functional improvement initiatives. Encourage innovative thinking and adoption of industry best practices. Foster a culture of continuous improvement and knowledge sharing.<br><br>Learning & Knowledge<br><br>Maintain expertise in ITIL and COBIT frameworks. Perform capacity modeling and trend analysis. Maintain understanding of IT systems, performance management, and relevant regulations. Pursue professional development and remain current with industry developments. Coach and develop team members and assess team performance regularly.<br><br>Education & Experience Requirements<br><br>Bachelor's Degree in Computer Science, Computer Engineering, Computing Performance Analysis, or a related discipline (Master's degree preferred). Minimum 10 years of IT experience. Minimum 8 years in IT Governance, Performance Measurement, and Performance Management. ITIL Expert Certification is mandatory. Consulting experience in Governance and Performance Management is an advantage<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QID (Front and Back) Educational Certificates Birth Certificate