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???? Welcome to Your Next Adventure!<br><br>Responsible for end-to-end warehouse operations supporting marketplace sellers, ensuring efficient inventory management, order fulfillment, and logistics coordination to deliver a fast and reliable customer experience.<br><br>???? What You’ll Get Your Hands On<br><br>Manage inbound, storage, picking, packing, and outbound operations while meeting SLAsOversee seller inventory, ensuring accuracy, reconciliation, and minimal shrinkage Drive order accuracy, reduce fulfillment errors, and improve turnaround time (TAT) Lead process improvements using Lean/Six Sigma and support warehouse automation (WMS, handhelds) Manage and develop warehouse teams, ensuring optimal manpower planning and performance Ensure safety, compliance, and adherence to SOPsCollaborate with marketplace, logistics, finance, and tech teams<br><br>????♂️ The Magic You Bring<br><br>Bachelor’s degree in Supply Chain, Logistics, Business, or Engineering5-7+ years of experience in warehouse/fulfillment operations (e-commerce preferred) Strong knowledge of Warehouse Management Systems (WMS) Proven leadership experience managing teams Strong analytical and problem-solving skills.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.<br><br>Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.<br><br>What’s In It For You<br><br>You’ll join a growth company offering a competitive base salary, bonus structure and benefits. Petrochemical experience is mentionned in the requirements. A company vehicle and cell phone A long term, advancing career path in service, sales or management Access to the industry’s most innovative training programs Support from a dedicated technical service team A culture that values safety first, including training and personal protection Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments<br><br>What You Will Do<br><br>Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals. Target % sales time will be approximately 20%Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives Provide technical support to customers; identifying and resolving customer challenges, escalating as required Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water<br><br>As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.<br><br>Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.<br><br>Minimum Qualifications<br><br>Bachelor's degree Five years of technical sales or field sales support experience Possess a valid Driver's License and acceptable Motor Vehicle Record Immigration sponsorship is not available for this role<br><br>Preferred Qualifications<br><br>Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.) Water treatment or specialty chemical industry experience Working knowledge of OR operations, wet end chemistry, pulp mill operations><br><br>About Nalco Water<br><br>In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.<br><br>Our Commitment to a Culture of Inclusion & Belonging<br><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.<br><br>Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.<br><br>What’s In It For You<br><br>You’ll join a growth company offering a competitive base salary, bonus structure and benefits. Petrochemical experience is mentionned in the requirements. A company vehicle and cell phone A long term, advancing career path in service, sales or management Access to the industry’s most innovative training programs Support from a dedicated technical service team A culture that values safety first, including training and personal protection Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments<br><br>What You Will Do<br><br>Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals. Target % sales time will be approximately 20%Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives Provide technical support to customers; identifying and resolving customer challenges, escalating as required Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water<br><br>As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.<br><br>Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.<br><br>Minimum Qualifications<br><br>Bachelor's degree Five years of technical sales or field sales support experience Possess a valid Driver's License and acceptable Motor Vehicle Record Immigration sponsorship is not available for this role<br><br>Preferred Qualifications<br><br>Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.) Water treatment or specialty chemical industry experience Working knowledge of OR operations, wet end chemistry, pulp mill operations><br><br>About Nalco Water<br><br>In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.<br><br>Our Commitment to a Culture of Inclusion & Belonging<br><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will manage the Global Trade services products of QNB Group in line with the overall GTB and QNB.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Ultimately responsible for development and market of Trade Services products, and value added service proposition for customers to uphold banks position as a key Trade services player in the global markets it operates in. Supports the attaining revenue, profit, profitability supporting the sales team, in line with vision and mission of the group and /or other set targets imposed by the Senior Management team. Works with Direct manager in achieving unit’s budget and product targets and implementation of the group approved strategies/business plans for the unit and overall objectives of the QNB group. Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank. Implements KPI’s and best practices for Global Trade Services Product. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Accountable for proactive gathering and analysis of market and business intelligence information as well as interfacing with Business Intelligence and Economic Research departments to ensure that Department’s activities are targeted to meet prevailing customer needs as well as to respond to competitor actions. Responsible for the initiation and development of cutting-edge trade services products and solutions in line with a client centric approach and the overall ambitions of the organization to position itself as an innovative and leading GTB bank in all markets in operates in. Responsible for the development of product/credit programs and packaged solutions in line with market trends and client needs and produces all related presentations, collateral and support material to support the commercialization and sales efforts. Work with HO and Country Managers, to support the business objectives of the Trade business. Responsible for working with the Global sales team on commercialization of trade services products effectively and tracks product profitability progress regularly Responsible for all trade product KPIs and targets set by management. Coordinates with the sales team for initiating, maintaining and enhancing relationships with customer requiring. Trade services including e-channels in coordination with the channels and partnerships team, and develop any new products or product enhancements to ensure to ensure their business needs are identified and well served,Responsible for implementation of a one point of contact concept to respond to and resolve all customer needs and queries pertaining to trade services product activities. Assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Accountable for preparations and implementation of Trade strategic and business plans in relation to Corporate and Institutional Banking strategy and QNB Group objectives, as well as ensures they are communicated and cascaded to the employees under supervision. Responsible for initiating, developing and implementing policies, standards, systems and procedures pertaining to the function under supervision in line with QNB guidelines and policies as well as external regulations and high market standards. Ensures that these are adhered and followed to the fullest extent on a daily basis. Is responsible for initiation of products, and/or offerings development/ enhancement, aimed at fulfilling client needs. Including digital channel and partnership requirements in close coordination with the Global channels and partnerships team. Manages all project implementations pertaining to trade products and Trade channels/partnerships in coordination with Global channels and partnerships team product developments and enhancements and ensuring all requirements are developed, met and tested correctly. Responsible for preparation of Trade services marketing plans, client collateral, pitchbooks, sales support material and supports marketing activities alongside Global GTB Sales within the department to promote corporate banking products/ services in their best position. Proactively monitors results of marketing activities and initiates marketing plans review if necessary. In liaison with Corporate Communication function and other business units of the Bank supports building and promoting QNB brand image. Represents the Bank at professional/ industrial organizations/ venues, conferences and workshops to represent QNB group trade services product capabilities, market share. Responsible for setting and implementation of appropriate pricing structures / policies for trade products. Supports the structure and closure of complex transactions across the QNB network. Builds and expands product capability out of Qatar for QNB Overseas to support the Qatar business expansion. Is responsible for ensuring proper credit information and assessment of risk profile for trade clientele, and development of preventive actions, directed to early identification of risky clients as well as preventing/ minimizing losses potential losses. Ensures identification and development of internal control systems to address control weakness. Is responsible for identification of operational, market, sovereign and or other types of risk related to Trade product activities and address them through appropriate mitigation procedures. Builds and maintains strong working relationships with other Departments and functions within the Bank to ensure harmonious processes and effective work relationships as well as to promote synergy within the Bank. Ensures that any internal disputes are resolved promptly and sufficiently. Is responsible that activities of the Department are well documented as per applicable internal and external requirements as well as reports to the Senior Management team on the Department's performance. Ensures provision of timely and accurate information to the Group's senior management team, external and internal auditors and the Group's compliance function as and when required. Performs any other tasks and projects as assigned by the direct manager pertaining to Corporate and Institutional Banking and QNB Group activities. Continuous Improvement:Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Ensures that functions under supervision has the skills and knowledge required to their jobs fulfillment. Well-informed of the market competitive structure, industry practices and regulations in relation to trade products Takes responsibility for self-development as well as acquiring skills and knowledge required to fulfillment of one's duties. Personally, provides coaching and mentors employees (Product, service and portfolio management) under direct supervisions as well as those assigned by the Group's HR function to foster their professional development. Facilitates knowledge sharing within and across QNB Group employees as well as ensures presence of knowledge sharing systems staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br>University graduate BA preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Master’s degree is highly preferred. At least 12 years of banking relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Urgent Sales Account Manager Duties and Responsibilities Sales Account Manager will lead the sales initiatives, close deals and guarantee that the clients requirements are fully met. Offer necessary product knowledge and technical expertise translating into successful sales. Publish go-to-market strategy setting up product positioning, target leads and industries. Present proposals on potential clients' needs. Present quotes and suggest solutions on clients' needs. Uncover potential clients' needs to sell solutions. Assist sales through calls and web-based presentations to maintain product positioning and strategies. Handle in-depth knowledge of products and technologies, competitors and market conditions. Manage industries competitive knowledge to leverage sales cycle. Maintain full lifecycle of the sales process from prospecting to closure. Work on own or as part of a team to achieve sales targets. Manage forecast / pipeline and reflect a true position with date driven deadlines. Perform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Identify prospective customers leads through cold calling, business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences..etc Expedite the resolution of customer problems and complaints to maximize satisfaction Coordinate sales effort with team members and other departments Analyze the territory/market s potential, track sales and status reports Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of best practices and promotional trends Continuously improve through feedback Maintain customer records, using automated systems. Contribute to the planning and implementation of capacity building based staff.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Sales Account Manager Skills Graduate degree in any of the related disciplines such as IT, computing, programming and software engineering. Familiarity with Business Relations Management (BRM) and Customers Relations Management (CRM) practices along with ability to build productive business professional relationships Work experience in a directly related field will be considered in lieu of graduate degree Minimum of 5 years experience with a proven track record of accomplishment in selling software solutions in Egypt. Highly motivated and target driven with a proven track record in sales. Fluency in written and spoken English with strong drafting skills. Ability to make oral presentations and write clear reports and guidance in English and Arabic. Skilled in MS Office Suite, including Word, Excel, Outlook, PowerPoint, and Internet. Seek and apply knowledge, information and best practices. Core Skills Capacity to initiate, sustain and deepen relationships with key clients. Good interpersonal skills and ability to work smoothly in a multi-cultural environment while building good teamwork spirit. Ability to communicate sensitively and effectively across different constituencies. High tolerance rate for working under pressure and dealing with diversified cultures and tense situations. Strong ability to analyze data, identifies gaps, and makes recommendations. Position requires flexibility and the capacity to deal with ambiguity and change Communicative and dynamic/skilled in obtaining information from staff and/or external clients and potential ones as necessary to accomplish duties. Demonstrated strength in clients relationships; diplomatic and able to manage conflicts and to move groups toward consensus Demonstrated ability to transfer knowledge and skills formally and informally to diverse audiences. Patience and dedication to strengthening clients organizations and working with clients in a spirit of authentic partnership.</p><p></p></section>
Role Purpose<br><br>The Data & Digital Quality Assurance Consultant provides independent delivery assurance for client data products, analytics solutions, integrations, platforms and related digital components. The role verifies that requirements are testable, that delivered functions behave as intended and that data, controls, performance, security and user experience are supported by adequate evidence.<br><br>The consultant works with business analysts, engineers, developers, architects, platform teams and client users to plan and execute risk-based testing. It distinguishes confirmed defects from assumptions, maintains traceability and supports objective acceptance decisions. The role may recommend whether a deliverable is ready, but formal acceptance remains with authorised client stakeholders. Effective candidates combine testing discipline with strong communication, data awareness and the ability to identify defects that arise across functional, data and integration boundaries.<br><br>Key Responsibilities<br><br>Review requirements, user stories, acceptance criteria, designs and controls for completeness, clarity and testability. Develop risk-based test strategies, plans, scenarios, cases, data, environments and evidence requirements. Maintain traceability between requirements, test cases, results, defects and acceptance decisions. Test data pipelines, transformations, APIs, integrations, reports, dashboards and platform functions. Validate calculations, reconciliations, data-quality rules, reference data, metadata and error handling. Assess functional, regression, integration, usability, performance and selected security-control behaviour. Record defects with reproducible steps, evidence, impact, severity and clear expected results. Coordinate defect triage, retesting, regression testing and closure evidence with delivery teams. Support user acceptance testing through scripts, training, evidence capture and issue management. Identify opportunities for repeatable or automated testing without weakening manual judgement. Prepare quality dashboards, readiness assessments, test-completion reports and residual-risk summaries. Provide objective recommendations while leaving formal acceptance and risk decisions with the client.<br><br>Minimum Requirements<br><br>Education<br><br>Bachelor's degree in information systems, computer science, software engineering or a related field. An equivalent combination of relevant education and directly applicable consulting or implementation experience may be considered.<br><br>Professional Experience<br><br>Typically 3-7 years in software, data or platform testing. Experience in software testing, data testing, quality assurance, platform testing or related delivery assurance. Experience testing data transformations, integrations, reports or analytical outputs. Experience managing defects, traceability, test evidence and user acceptance. Exposure to automated testing, non-functional testing or regulated delivery environments is preferred.<br><br>Technical and Domain Knowledge<br><br>Test strategy, planning, case design and traceability. Functional, integration, regression and user-acceptance testing. Data validation, reconciliation and quality-rule testing. API, pipeline, report, dashboard and platform testing. Defect lifecycle, severity, evidence and closure controls. Performance, usability and selected security-testing concepts. SQL or analytical tools for independent result validation. Test automation principles and controlled test-data management.<br><br>Core Competencies<br><br>Test design. Data validation. API/integration testing. Defect management. Automation basics. Professional scepticism. Test discipline. Independence. User advocacy. Challenging ambiguous requirements and unsupported readiness claims. Communicating defects objectively and constructively. Producing clear test evidence and executive quality reporting. Working independently while collaborating with delivery teams. Facilitating triage and user-acceptance sessions. Maintaining traceability and disciplined version control. Supporting client acceptance without assuming approval authority.<br><br>Preferred Certifications<br><br>ISTQB Certified Tester Foundation Leveladvanced test certification preferred for senior roles<br><br>Focus areas<br><br>Test design Data validation API/integration testing<br><br>Ready to apply for this role?<br><br>Apply for Data & Digital Quality Assurance Consultant
Job Description<br><br>GEMS American Academy in Qatar is currently looking for a hard-working and talented individual to join our Elementary School team.<br><br>Joining date will be on 01 August 2026.<br><br>Key Responsibilities include:<br><br>Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values. Deliver the required curriculum; demonstrating accurate and up to date knowledge of curriculum and subject matter. Plan and deliver quality lessons to motivate students. Create and utilise appropriate materials and the classroom environment to cater for different learning styles. Show written evidence of planning and preparation on request. Establish and maintain records of curriculum and year plans, attendance, teaching resources, assessment plans etc. Ensure the GEMS policies, procedures, and codes of conduct are followed at all times. Teach students assigned according to their individual needs using appropriate teaching strategies that meet student needs and abilities eg late-entering students, ESL, low academic ability, gifted and talented etc. Set and mark work. Assess, record and report on the academic development, progress and attainment of students and use assessment to ensure the curriculum meets the individual student’s needs. Display competence in using media and technology in the classroom. Promote the general progress and well-being of students and provide guidance to students on educational matters. Communicate with persons outside the school where appropriate (eg Ministry of Education officials). Participate in appraisal and Performance Management procedures and Continuing Professional Development (CPD). Work alongside colleagues on the preparation and development of teaching materials, resources, courses of study and pastoral arrangements. Participate in, and lead where appropriate, the co-curricular and extra-curricular programmes in the school. Promote good working relationships through active leadership and sharing of ideas, materials and experiences. Monitor and supervise safe and appropriate student behavior. Plan and implement strategies to encourage self-discipline and manage disruptive behavior. Model and encourage cultural awareness and understanding and promote a love of learning. Assist in the planning and organising of school events and functions (eg inter-house competitions, concerts, school plays, prize days etc). Communicate and meet with parents regularly promoting the GEMS philosophy and core values; keep parents regularly informed of students’ progress while respecting the confidentiality of student-related information Initiate effort and energy beyond the typical work day, where the tasks require additional commitment. Attend staff meetings and serve on committees as required. Perform other duties as requested by direct & dotted reporting line managers/supervisors.<br><br>Skills<br><br>Successful candidates will need to:<br><br>Embody and role model our core values of respect, innovation, leadership, purpose and tenacity Hold a B. Ed or Bachelors degree in relevant field with PGCE/PGDE or equivalent L5 teaching qualification Knowledge of the use of ICT in schools to aid teaching and learning Skilled teacher with solid commitment to teaching and learning and strong subject knowledge in relevant area Excellent communication skills able to build relationships with students and colleagues and contribute to wider school life Has at least 2 years teaching experience in relevant subject area/age group<br><br>GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
Job Description<br><br>GEMS American Academy in Qatar is currently looking for a hard-working and talented Science Teacher to join our High School team.<br><br>Joining date will be on 01 August 2026.<br><br>Key Responsibilities include:<br><br>Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values. Deliver the required curriculum; demonstrating accurate and up to date knowledge of curriculum and subject matter. Plan and deliver quality lessons to motivate students. Create and utilise appropriate materials and the classroom environment to cater for different learning styles. Show written evidence of planning and preparation on request. Establish and maintain records of curriculum and year plans, attendance, teaching resources, assessment plans etc. Ensure the GEMS policies, procedures, and codes of conduct are followed at all times. Teach students assigned according to their individual needs using appropriate teaching strategies that meet student needs and abilities eg late-entering students, ESL, low academic ability, gifted and talented etc. Set and mark work. Assess, record and report on the academic development, progress and attainment of students and use assessment to ensure the curriculum meets the individual student’s needs. Display competence in using media and technology in the classroom. Promote the general progress and well-being of students and provide guidance to students on educational matters. Communicate with persons outside the school where appropriate (eg Ministry of Education officials). Participate in appraisal and Performance Management procedures and Continuing Professional Development (CPD). Work alongside colleagues on the preparation and development of teaching materials, resources, courses of study and pastoral arrangements. Participate in, and lead where appropriate, the co-curricular and extra-curricular programmes in the school. Promote good working relationships through active leadership and sharing of ideas, materials and experiences. Monitor and supervise safe and appropriate student behavior. Plan and implement strategies to encourage self-discipline and manage disruptive behavior. Model and encourage cultural awareness and understanding and promote a love of learning. Assist in the planning and organising of school events and functions (eg inter-house competitions, concerts, school plays, prize days etc). Communicate and meet with parents regularly promoting the GEMS philosophy and core values; keep parents regularly informed of students’ progress while respecting the confidentiality of student-related information Initiate effort and energy beyond the typical work day, where the tasks require additional commitment. Attend staff meetings and serve on committees as required. Perform other duties as requested by direct & dotted reporting line managers/supervisors.<br><br>Skills<br><br>Successful candidates will need to:<br><br>Embody and role model our core values of respect, innovation, leadership, purpose and tenacity Hold a B. Ed or Bachelors degree in relevant field with PGCE/PGDE or equivalent L5 teaching qualification Knowledge of the use of ICT in schools to aid teaching and learning Skilled teacher with solid commitment to teaching and learning and strong subject knowledge in relevant area Excellent communication skills able to build relationships with students and colleagues and contribute to wider school life Has at least 2 years teaching experience in relevant subject area/age group<br><br>GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.
Building on our past. Ready for the future<br><br>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.<br><br>Key Responsibilities<br><br>Planning of man hour budgets, schedules, manpower loadings and staffing requirements, by skill and experience, to satisfy project requirements and direction given by the Discipline Manager. Ensures discipline technical work and team activities meet all health, safety, environmental, and security requirements. Ensures team member adherence to accepted engineering and design practices, regulatory requirements, and customer specifications. Supports the standardization of equipment specifications, drawings, and document templates. Contributes to the understanding of technical knowledge, legal requirements, and customer specifications whenever viable and lawful. Uses local/global standards to support technical excellence. Identifies software necessary to enable Civil Structural group to function effectively. Completed structural analysis and design of on-shore oil and gas processing facilities:Concrete and Structural steel piperacks, storage tanks foundation, Vertical vessels foundations, Horizontal vessels and Heat exchangers foundation and Pipe supports etc. Infrastructures (Electrical Substations, Potable and Foul water pumping stations and water tanks) Buildings (Utility and Non-utility buildings) Ensures recognised onshore & offshore engineering practices applicable to Civil Structural design engineering are adopted within the discipline. Review designs, sketches and reports with supporting calculations for projects, and supply drafting staff with information to assist in the production of detailed drawings, the development of quantities, materials lists and cost estimates as required. Collaborates with project team in review of project documentation such as proposals, estimates, budgets and schedules. Leads weekly Civil Structural meetings, reviews progress reports and required checking procedures. Initiate, manage and supervise engineering assignments on projects that meet project requirements on time and within budget. Organise and manage all aspects of the workload of a team of Civil Structural discipline engineers and designers, within the parameters of a project schedule. Understands and applies the Project Execution Plan (PEP) requirements - make-up and application (including the Engineering Plan). Reviews data from multiple sources and prepares engineering studies, analyses, calculations, and recommend actions. Crafts recommendations and reviews final documentation prior to customer approval. Determines technical issues, defines alternate solutions, establishes pros/cons for multiple solutions, and makes recommendations through official project documents such as technical queries, technical deviations, etc. Establish a list of discipline deliverables. Controls, monitors and progresses these deliverables to an agreed schedule. Reviews final documentation incorporating all relevant information and pursues customer approval. Review similar documentation to assist others and reviews/authorizes work done by direct reports. Lead the production of detailed designs and drawings, specifications, data, calculations and reports.<br>Quality Assurance<br><br>Responsible for working within the provisions and guidelines of the Quality Assurance systems. Work with project managers/project engineers to ensure all projects are set up and executed in full compliance with all the requirements of the Worley Project Management Process (WPMP) and General Management System (EMS) using consistent approaches, Work Breakdown Structures, work methodologies and reporting systems. Monitors the closure of all identified risks and opportunities.<br><br>Safety<br><br>Responsible for personal safety safe working practices. Understand and follow OH&S procedures. Promoting health, safety and environmental awareness.<br><br>Education – Qualifications, Accreditation, Training<br><br>Full-Time Bachelor’s Degree in Civil or Structural Engineering from an accredited university. MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.<br><br>Industry Specific Experience<br><br>Extensive work experience at a senior level within the Oil & Gas industry . Sound design experience within the oil and gas industry in Onshore projects, with last 5 years’ at least, leading a team of Civil Structural discipline engineers and designers Extensive technical, practical and leadership experience in the Civil Structural discipline in the same or similar industry, including experience managing and leading multi-disciplinary projects and teams.<br><br>IT Skills<br><br>STAAD Pro, SACS, Math Cad and MS Office Software<br><br>Moving forward together<br><br>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.<br><br>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
Building on our past. Ready for the future<br><br>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.<br><br>Key Responsibilities<br><br>Planning of man hour budgets, schedules, manpower loadings and staffing requirements, by skill and experience, to satisfy project requirements and direction given by the Discipline Manager. Ensures discipline technical work and team activities meet all health, safety, environmental, and security requirements. Ensures team member adherence to accepted engineering and design practices, regulatory requirements, and customer specifications. Supports the standardization of equipment specifications, drawings, and document templates. Contributes to the understanding of technical knowledge, legal requirements, and customer specifications whenever viable and lawful. Uses local/global standards to support technical excellence. Identifies software necessary to enable Civil Structural group to function effectively. Completed structural analysis and design of on-shore oil and gas processing facilities:Concrete and Structural steel piperacks, storage tanks foundation, Vertical vessels foundations, Horizontal vessels and Heat exchangers foundation and Pipe supports etc. Infrastructures (Electrical Substations, Potable and Foul water pumping stations and water tanks) Buildings (Utility and Non-utility buildings) Ensures recognised onshore & offshore engineering practices applicable to Civil Structural design engineering are adopted within the discipline. Review designs, sketches and reports with supporting calculations for projects, and supply drafting staff with information to assist in the production of detailed drawings, the development of quantities, materials lists and cost estimates as required. Collaborates with project team in review of project documentation such as proposals, estimates, budgets and schedules. Leads weekly Civil Structural meetings, reviews progress reports and required checking procedures. Initiate, manage and supervise engineering assignments on projects that meet project requirements on time and within budget. Organise and manage all aspects of the workload of a team of Civil Structural discipline engineers and designers, within the parameters of a project schedule. Understands and applies the Project Execution Plan (PEP) requirements - make-up and application (including the Engineering Plan). Reviews data from multiple sources and prepares engineering studies, analyses, calculations, and recommend actions. Crafts recommendations and reviews final documentation prior to customer approval. Determines technical issues, defines alternate solutions, establishes pros/cons for multiple solutions, and makes recommendations through official project documents such as technical queries, technical deviations, etc. Establish a list of discipline deliverables. Controls, monitors and progresses these deliverables to an agreed schedule. Reviews final documentation incorporating all relevant information and pursues customer approval. Review similar documentation to assist others and reviews/authorizes work done by direct reports. Lead the production of detailed designs and drawings, specifications, data, calculations and reports.<br>Quality Assurance<br><br>Responsible for working within the provisions and guidelines of the Quality Assurance systems. Work with project managers/project engineers to ensure all projects are set up and executed in full compliance with all the requirements of the Worley Project Management Process (WPMP) and General Management System (EMS) using consistent approaches, Work Breakdown Structures, work methodologies and reporting systems. Monitors the closure of all identified risks and opportunities.<br><br>Safety<br><br>Responsible for personal safety safe working practices. Understand and follow OH&S procedures. Promoting health, safety and environmental awareness.<br><br>Education – Qualifications, Accreditation, Training<br><br>Full-Time Bachelor’s Degree in Civil or Structural Engineering from an accredited university. MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.<br><br>Industry Specific Experience<br><br>Extensive work experience at a senior level within the Oil & Gas industry . Sound design experience within the oil and gas industry in Onshore projects, with last 5 years’ at least, leading a team of Civil Structural discipline engineers and designers Extensive technical, practical and leadership experience in the Civil Structural discipline in the same or similar industry, including experience managing and leading multi-disciplinary projects and teams.<br><br>IT Skills<br><br>STAAD Pro, SACS, Math Cad and MS Office Software<br><br>Moving forward together<br><br>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.<br><br>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Building on our past. Ready for the future</strong></span></p><br><p><span>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.</span></p><br><p><span><strong>Key Responsibilities:</strong></span></p><br><ul><li><span>Planning of man hour budgets, schedules, manpower loadings and staffing requirements, by skill and experience, to satisfy project requirements and direction given by the Discipline Manager. </span></li><li><span>Ensures discipline technical work and team activities meet all health, safety, environmental, and security requirements.</span></li><li><span>Ensures team member adherence to accepted engineering and design practices, regulatory requirements, and customer specifications. </span></li><li><span>Supports the standardization of equipment specifications, drawings, and document templates. </span></li><li><span>Contributes to the understanding of technical knowledge, legal requirements, and customer specifications whenever viable and lawful.</span></li><li><span>Uses local/global standards to support technical excellence.</span></li><li><span>Identifies software necessary to enable Civil Structural group to function effectively.</span></li><li><span>Completed structural analysis and design of on-shore oil and gas processing facilities:</span><ul><li><span>Concrete and Structural steel piperacks, storage tanks foundation, Vertical vessels foundations, Horizontal vessels and Heat exchangers foundation and Pipe supports etc.</span></li><li><span>Infrastructures (Electrical Substations, Potable and Foul water pumping stations and water tanks) </span></li><li><span>Buildings (Utility and Non-utility buildings)</span></li></ul></li><li><span>Ensures recognised onshore & offshore engineering practices applicable to Civil Structural design engineering are adopted within the discipline.</span></li><li><span>Review designs, sketches and reports with supporting calculations for projects, and supply drafting staff with information to assist in the production of detailed drawings, the development of quantities, materials lists and cost estimates as required.</span></li><li><span>Collaborates with project team in review of project documentation such as proposals, estimates, budgets and schedules.</span></li><li><span>Leads weekly Civil Structural meetings, reviews progress reports and required checking procedures.</span></li><li><span>Initiate, manage and supervise engineering assignments on projects that meet project requirements on time and within budget.</span></li><li><span>Organise and manage all aspects of the workload of a team of Civil Structural discipline engineers and designers, within the parameters of a project schedule.</span></li><li><span>Understands and applies the Project Execution Plan (PEP) requirements - make-up and application (including the Engineering Plan).</span></li><li><span>Reviews data from multiple sources and prepares engineering studies, analyses, calculations, and recommend actions. </span></li><li><span>Crafts recommendations and reviews final documentation prior to customer approval. </span></li><li><span>Determines technical issues, defines alternate solutions, establishes pros/cons for multiple solutions, and makes recommendations through official project documents such as technical queries, technical deviations, etc. </span></li><li><span>Establish a list of discipline deliverables. Controls, monitors and progresses these deliverables to an agreed schedule.</span></li><li><span>Reviews final documentation incorporating all relevant information and pursues customer approval. </span></li><li><span>Review similar documentation to assist others and reviews/authorizes work done by direct reports.</span></li><li><span>Lead the production of detailed designs and drawings, specifications, data, calculations and reports.</span></li></ul><p><span><strong>Quality Assurance: </strong></span></p><br><ul><li><span>Responsible for working within the provisions and guidelines of the Quality Assurance systems.</span></li><li><span>Work with project managers/project engineers to ensure all projects are set up and executed in full compliance with all the requirements of the Worley Project Management Process (WPMP) and General Management System (EMS) using consistent approaches, Work Breakdown Structures, work methodologies and reporting systems.</span></li><li><span>Monitors the closure of all identified risks and opportunities.</span></li></ul><p><span><strong>Safety: </strong></span></p><br><ul><li><span>Responsible for personal safety safe working practices. Understand and follow OH&S procedures.</span></li><li><span>Promoting health, safety and environmental awareness.</span></li></ul> <p><span><strong>Education – Qualifications, Accreditation, Training: </strong> </span></p><br><ul><li><span>Full-Time Bachelor’s Degree in Civil or Structural Engineering from an accredited university.</span></li><li><span>MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period.</span></li><li><span>Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.</span></li></ul><p><span><strong>Industry Specific Experience: </strong></span></p><br><ul><li><span>Extensive work experience at a senior level within the Oil & Gas industry .</span></li><li><span>Sound design experience within the oil and gas industry in Onshore projects, with last 5 years’ at least, leading a team of Civil Structural discipline engineers and designers</span></li><li><span>Extensive technical, practical and leadership experience in the Civil Structural discipline in the same or similar industry, including experience managing and leading multi-disciplinary projects and teams.</span></li></ul><p><span><strong>IT Skills:</strong></span></p><br><ul><li><span>STAAD Pro, SACS, MathCad and MS Office Software</span></li></ul><p><span><strong>Moving forward together</strong></span></p><br><p><span>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.</span></p><br><p><span>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.</span></p><br><p><span>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.</span></p><br><p><span>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</span> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
GIS Technical Sales Specialist (4–6 Years Exp.)
<ul>
<li><span>Posting Date</span>: 18/06/2026</li> <li><span>Ref</span>: ITQAR36</li> <li><span>Position</span>: GIS Technical Sales Specialist (4–6 Years Exp.)</li>
<li> </li><li><span>Location</span>: Qatar</li>
<li><span>City</span>: Doha</li>
<li> </li><li><span>Sector</span>: IT Solutions </li> <li><span>Years of Experience</span> 4-6 Years</li>
<li> </li><li><span>Qualification</span>: Bachelor's degree in Geographic Information Systems (GIS), Geomatics, Geography, Engineering, Computer Science, or a related field. </li> <li><span>Salary</span>: Exceptional candidates may be considered in line with market benchmarks and experience</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: GIS Technical Sales Specialist Are you a geospatial expert who loves solving client puzzles and closing deals? We’re looking for a <strong>GIS Technical Sales Specialist</strong> to bridge the gap between complex geospatial tech and real-world business solutions. In this role, you won't just sell software; you'll partner with corporate clients to transform their operations using GIS. What You’ll Do:
<ul>
<li><strong>Drive Growth:</strong> Cultivate relationships with existing accounts and hunt for new business through networking, research, and industry events.</li>
<li><strong>Consult & Consult:</strong> Dive deep into client workflows to recommend the perfect GIS solutions, software, and digital transformation services.</li>
<li><strong>Pitch & Propose:</strong> Craft and deliver compelling technical presentations, demos, and winning commercial proposals.</li>
<li><strong>Bridge the Gap:</strong> Work hand-in-hand with our internal tech, finance, and operations teams to ensure flawless project delivery.</li>
<li><strong>Manage the Pipeline:</strong> Keep our CRM updated, track your sales pipeline, and stay ahead of market trends and competitor moves.</li>
</ul>
What We’re Looking For:
<ul>
<li><strong>The Background:</strong> Bachelor’s degree in GIS, Geomatics, Computer Science, Engineering, or a related field (an MBA is a sweet bonus!).</li>
<li><strong>The Track Record:</strong> 4–6 years of experience in GIS technical sales, solutions consulting, or geospatial account management.</li>
<li><strong>The Toolkit:</strong> Solid knowledge of GIS platforms, a knack for proposal writing, sharp negotiation skills, and experience with CRMs (like Salesforce or Pipedrive).</li>
<li><strong>The Mindset:</strong> A mix of technical grit and commercial hustle. You know how to manage multiple priorities and hit targets without breaking a sweat.</li>
</ul>
<br>
More<br>
</li>
</ul>
<br>
<br> </div>
???? Welcome to Your Next Adventure!<br><br>We are looking for a proactive and customer-focused Inbound Sales Executive to join our Acquisition team. In this role, you will engage with merchants who have expressed interest in joining Snoonu, qualify their business, guide them through the onboarding journey, and coordinate with internal teams until they are successfully onboarded and live on the platform.<br><br>The ideal candidate is organized, target-driven, and able to manage multiple merchants simultaneously while delivering an excellent onboarding experience.<br><br>???? What You’ll Get Your Hands On<br><br>Contact inbound merchant leads via phone and other communication channels to qualify their interest and business suitability. Guide merchants through the onboarding process, including collecting all required documents and information. Coordinate with internal teams (Content, Finance, Training, etc.) to ensure merchants are activated within the agreed SLA. Own and manage the merchant pipeline from initial contact to successful go-live. Maintain consistent follow-ups and ensure sufficient touchpoints with merchants throughout the onboarding journey. Achieve monthly onboarding and sales targets while maintaining quality standards. Handle merchant questions and objections professionally, providing clear and simple explanations. Keep all merchant records, activities, and interactions accurately updated in Salesforce (CRM). Meet walk-in merchants visiting the office and assist them with the onboarding process when the outbound sales team is unavailable. Ensure responsiveness and availability during working hours to maintain a high level of merchant support. Identify onboarding bottlenecks and proactively work with internal stakeholders to resolve them. Deliver a positive merchant experience by maintaining professionalism, responsiveness, and effective communication.<br><br>????♂️ The Magic You Bring<br><br>1–2 years of experience in sales, inside sales, customer success, account management, or merchant onboarding. Strong communication and interpersonal skills. Fluent in both Arabic and English (spoken and written). Experience using CRM systems, preferably Salesforce. Excellent organizational and time management skills with the ability to multitask. Comfortable working in a fast-paced, target-driven environment. Strong objection-handling and negotiation skills. Proactive, supportive, and solution-oriented mindset. Ability to simplify complex processes and explain them clearly to merchants. Strong attention to detail and follow-through to ensure timely merchant activation.<br><br>✨ Bonus Points If You Have<br><br>[Not required, but needed for plus]<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Senior Security Operations Engineer<br><br>We are seeking a hands-on Senior Security Operations Engineer to operate and improve key enterprise security platforms across endpoint, server, network, and secure access environments. This role will work closely with infrastructure, network, IT, and engineering teams to strengthen security operations, improve service reliability, and drive automation across critical security technologies.<br><br>Key Responsibilities<br><br>Design, build, and optimize Crowd Strike across user devices and server environments; define and enforce sensor policies, detection tuning, and response playbooks. Administer and support Zscaler ZIA, ZDX, and ZPA. Manage policy lifecycles, tunnel configurations, app connector health, and user experience monitoring. Troubleshoot and resolve issues related to network connectivity, VPN, secure access, and SASE services. Support security operations activities, incident handling, and root cause analysis across managed platforms. Use APIs and scripting to automate routine tasks, reporting, and platform integrations. Deploy and manage security platform configurations through Terraform and CI/CD pipelines, following IaC best practices and change management processes. Apply generative AI use cases to improve operational workflows, troubleshooting, and team productivity.<br><br>Required Skills And Experience<br><br>7+ years of experience in security operations, endpoint security, network security, or security engineering roles. Hands-on experience with Crowd Strike for both user devices and servers. Strong knowledge of Zscaler ZIA, ZDX, and ZPA or other SASE solutions. Experience in troubleshooting network, VPN, and SASE-related issues in enterprise environments. Familiarity with APIs, scripting, Terraform, and CI/CD pipelines. Strong problem-solving skills and the ability to collaborate across multiple technical teams.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.