وظائف Active Directory

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><strong>Nair Systems</strong> is currently looking <strong>Senior Active Directory &amp; Identity Security Consultant</strong> our <strong>Qatar</strong> operations.</p><br><p><strong>Required Skills &amp; Experience</strong></p><br><p>Experience</p><br><ul><li>10+ years of Active Directory administration experience.</li><li>5+ years of Active Directory security hardening experience.</li><li>Experience managing environments with:<ul><li>Multiple Forests</li><li>Multiple Domains</li><li>Complex Trust Relationships</li><li>Hybrid Identity Deployments</li></ul></li></ul><p><strong>Technical Skills</strong></p><br><ul><li>Expert-level knowledge of:</li><li>Active Directory Domain Services</li><li>Group Policy Design and Administration</li><li>Loopback Processing</li><li>DNS Architecture and Security</li><li>Windows Server 2016/2019/2022/2025</li><li>Kerberos Authentication</li><li>LDAP Security</li><li>AD Replication</li><li>AD Certificate Services</li><li>PKI Infrastructure</li><li>PowerShell Automation</li><li>Microsoft Entra ID</li><li>Identity Governance</li></ul><p><strong>Security Expertise</strong></p><br><ul><li>Hands-on experience with:</li><li>Active Directory Hardening</li><li>Identity Threat Detection</li><li>Identity Security Posture Management</li><li>PAM Solutions</li><li>Tier-0 Security</li><li>Zero Trust Architecture</li><li>Security Assessments</li><li>Attack Path Remediation</li></ul><p><strong>Preferred Certifications</strong></p><br><ul><li>Microsoft Certified: Identity and Access Administrator (SC-300)</li><li>Microsoft Certified: Cybersecurity Architect (SC-100)</li><li>Microsoft Security Operations Analyst (SC-200)</li><li>Microsoft Certified Windows Server Hybrid Administrator</li><li>CISSP</li><li>CISM</li></ul><p><strong>Joining time frame:</strong> 2 weeks (maximum 1 month)</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are currently looking for IT Support for our Qatar operations</p><br><p>Required Qualifications</p><br><p>• Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.</p><br><p>• 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.</p><br><p>• Experience supporting Microsoft 365 environments.</p><br><p>• Knowledge of Active Directory and Microsoft Intune.</p><br><p>• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).</p><br><p>• Experience with Windows 11 administration and troubleshooting.</p><br><p>Technical Skills</p><br><p>• Microsoft 365 Administration</p><br><p>• Microsoft Intune (MDM/MAM)</p><br><p>• Active Directory Users &amp; Computers</p><br><p>• Azure Entra ID (Azure AD)</p><br><p>• Windows 11 Support</p><br><p>• Endpoint Patching &amp; Updates</p><br><p>• Microsoft Exchange Online</p><br><p>• Network and Wi-Fi Troubleshooting</p><br><p>• Printer Management Systems</p><br><p>• Backup Monitoring and Recovery</p><br><p>• User Access Management</p><br><p>• Computer Account Management</p><br><p>• IT Asset Management</p><br><p>Language Requirements</p><br><p>• Fluent in Arabic and English (spoken and written).</p><br><p>Preferred Skills</p><br><p>• Knowledge of Microsoft Defender and security best practices.</p><br><p>• ITIL Foundation certification.</p><br><p>• Microsoft Certified: Modern Desktop Administrator or equivalent.</p><br><p>• Experience with access control systems and card management solutions.</p><br><p>• Experience with ticketing systems and SLA-driven support environments.</p><br><p>Key Competencies</p><br><p>• Excellent communication and customer service skills.</p><br><p>• Strong troubleshooting and analytical abilities.</p><br><p>• Ability to prioritize and manage multiple support requests.</p><br><p>• Team-oriented with a proactive approach to problem-solving.</p><br><p>• Strong documentation and organizational skills.</p><br><p>Experience Level: Mid-Level (4-6 years)</p><br><p>Languages: Arabic &amp; English (Mandatory)</p><br><p>Joining time frame: Immediate</p><br><br><br> </div>

Job Description <div> <p>We are currently looking for IT Support for our Qatar operations</p> <p>Required Qualifications</p> <p> Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.</p> <p> 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.</p> <p> Experience supporting Microsoft 365 environments.</p> <p> Knowledge of Active Directory and Microsoft Intune.</p> <p> Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).</p> <p> Experience with Windows 11 administration and troubleshooting.</p> <p>Technical Skills</p> <p> Microsoft 365 Administration</p> <p> Microsoft Intune (MDM/MAM)</p> <p> Active Directory Users &amp; Computers</p> <p> Azure Entra ID (Azure AD)</p> <p> Windows 11 Support</p> <p> Endpoint Patching &amp; Updates</p> <p> Microsoft Exchange Online</p> <p> Network and Wi-Fi Troubleshooting</p> <p> Printer Management Systems</p> <p> Backup Monitoring and Recovery</p> <p> User Access Management</p> <p> Computer Account Management</p> <p> IT Asset Management</p> <p>Language Requirements</p> <p> Fluent in Arabic and English (spoken and written).</p> <p>Preferred Skills</p> <p> Knowledge of Microsoft Defender and security best practices.</p> <p> ITIL Foundation certification.</p> <p> Microsoft Certified: Modern Desktop Administrator or equivalent.</p> <p> Experience with access control systems and card management solutions.</p> <p> Experience with ticketing systems and SLA-driven support environments.</p> <p>Key Competencies</p> <p> Excellent communication and customer service skills.</p> <p> Strong troubleshooting and analytical abilities.</p> <p> Ability to prioritize and manage multiple support requests.</p> <p> Team-oriented with a proactive approach to problem-solving.</p> <p> Strong documentation and organizational skills.</p> <p>Experience Level: Mid-Level (4-6 years)</p> <p>Languages: Arabic &amp; English (Mandatory)</p> <p>Joining time frame: Immediate</p> <p> </p></div>

<strong>Job Title: </strong>Systems Administration Consultant IT Operations (Systems Team)<br><br><strong>Role Overview<br><br></strong>As the Systems Analyst working in the IT Operations Section, the incumbent will play a key role in<br><br>administering and supporting services managed by the System Operations Team to maintain efficient and<br><br>reliable operations. The incumbent shall contribute as Tier 2 escalation point for Identity, Messaging,<br><br>Collaboration, Remote access, Device-management, and End-point security services related to<br><br>Virtualization, hardware replacements, System Upgrades, System migrations; work to diagnose complex<br><br>incidents passed from Tier 1, perform RCA, implement durable fixes, and coach frontline staff so the next<br><br>call is resolved at first contact.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Deploy/Troubleshoot Active Directory GPOs</li><li>Add/remove DNS records, DHCP reservations, and certificates based on requests from other IT staff</li><li>Troubleshoot sync issues in Entra ID or FIM</li><li>Troubleshoot failed deployments from Configuration Manager</li><li>Deploy DAT/engine updates via ePO; triage policy or DAT-related performance incidents</li><li>Maintain DLP policies and whitelist new requirements</li><li>Track down mail-flow anomalies using Message Trace</li><li>Troubleshoot Teams/Webex meeting-join or media-quality issues by analyzing CQD and Call Analytics.</li><li>Validate duplicate OneDrive data in Preservation Hold Library </li><li>Isolate session-launch failures by reviewing Citrix Director and Studio logs</li><li>Respond to incidents related to RDP failures</li><li>Track and Coordinate patch management of all Windows Systems</li><li>Act as incident/requests/tasks queue manager</li><li>Identify potential process improvements</li><li>Maintain documentation related to architecture and configuration<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor's degree in any Computer Science, Information Technology, Engineering, or Information Systems discipline</li><li>Experience: 5+ years in enterprise Windows systems administration with at least 2 years handling Tier 2/3 escalations.<br><br></li></ul><strong>Experience<br><br></strong><strong>Technical Skills: <br><br></strong><ul><li>Proven expertise administering Active Directory, Hybrid Entra ID, and DNS/DHCP core services.</li><li>Hands-on experience with Intunes / System Centre Configuration Manager (SCCM)</li><li>Solid understanding of the architecture and dependencies of Exchange Online, Teams/Webex, and OneDrive.</li><li>Citrix Virtual Apps &amp; Desktops operations (Studio, Director, Workspace) and Windows RDS.</li><li>Working knowledge of Trellix ENS/DLP/Application Whitelisting</li><li>Scripting: PowerShell proficiency (functions, modules, REST/Graph calls).</li><li>Virtualization technologies</li><li>Certifications (Recommended): Microsoft Identity &amp; Access Administrator (SC-300), MCSA/MCSE, Citrix CC-VAD, ITIL v4 Foundation.<br><br></li></ul><strong>Business Skills<br><br></strong><ul><li>Excellent written and spoken English.</li><li>Strong analytical problem-solving skills</li><li>Specialized technical expertise and broader IT knowledge</li><li>Compliance with risk, security, and continuity management principles<br><br></li></ul>Skills: dlp,ens,active directory,rdp,escalations,configuration manager,dhcp,rest,windows rds,hybrid entra id,dns,studio

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Primary Purpose of the Job</strong><br><p><span>To provide </span><span>Level 1</span><span>and Level 2 </span><span>technical support </span><span>as part of the Data Center team </span><span>for</span><span>QatarEnergy’s</span><span>infrastructure </span><span>and end-user technology </span><span>services</span><span>. The role includes handling incidents and service requests, performing routine operational tasks, troubleshooting and resolving common technical issues, monitoring data center and server infrastructure, supporting approved changes, and escalating complex issues in accordance with established procedures. The position contributes to reliable day-to-day IT operations across QatarEnergy sites</span><span>, including </span><span>support for</span><span> Active Directory,</span><span>Microsoft 365</span><span>, SCCM, printers, mobile devices, server monitoring, documentation, and IT inventory activities.</span></p><br><p><strong><span>Key Responsibilities</span></strong></p><br><ul><li><span>Provide </span><span>Level 1</span><span>and Level 2 </span><span>support for infrastructure </span><span>and end-user technology </span><span>services </span><span>as part of the Data Center team, ensuring timely response to incidents and service requests across QatarEnergy sites.</span></li></ul><ul><li><span>Perform routine user administration and support tasks related to Active Directory, Microsoft 365, SCCM, printers, mobile devices, and other approved IT services.</span></li></ul><ul><li><span>Troubleshoot and resolve Level 1 and Level 2 technical issues where within the role scope; document actions taken and escalate complex, recurring, or specialist issues to Engineers or relevant support teams.</span></li></ul><ul><li><span>Carry out standard service request fulfilment activities, including account support, access requests, software deployment support, device configuration, operational checks, and approved first- and second-level support tasks.</span></li></ul><ul><li><span>Monitor data center infrastructure, servers, services, and health dashboards; investigate initial alerts, take approved corrective actions where applicable, and escalate anomalies or service degradation in line with procedures.</span></li></ul><ul><li><span>Support patching, vulnerability remediation, cybersecurity controls, and emergency procedures under approved guidance, including execution of assigned Level 1 and Level 2 operational activities.</span></li></ul><ul><li><span>Assist Engineers during infrastructure upgrades, project activities, testing, and deployment tasks as required.</span></li></ul><ul><li><span>Maintain accurate operational records, technical documentation, standard checklists, and IT inventory information.</span></li></ul><ul><li><span>Provide courteous and clear communication to users, ensuring incidents and requests are handled professionally and in line with service expectations.</span></li></ul><ul><li><span>Support QatarEnergy applications on smartphones and tablets, including basic configuration, troubleshooting, and user assistance.</span></li></ul><ul><li><span>Participate in shift, standby, or on-call support arrangements when required to maintain continuity of IT services.</span></li></ul> <br><strong>Required Experience and Skills</strong><br><p><span>Minimum of 5 years of hands-on technical support experience in IT infrastructure, service desk, data center operations, server support, or a related environment, with exposure to both first- and second-level support activities.</span></p><br><p><strong><span>Professional Certifications</span></strong></p><br><ul><li><span>ITIL Foundation, Microsoft, CompTIA, or equivalent technical certifications will be an advantage.</span></li></ul><p><strong><span>Technical Skills</span></strong></p><br><ul><li><span>Working knowledge of Microsoft Active Directory, SCCM, Azure Active Directory, and standard user/device administration activities, with the ability to perform approved Level 1 and Level 2 support tasks.</span></li></ul><ul><li><span>Good understanding of Microsoft 365 services, including Teams, SharePoint Online, OneDrive, Exchange Online, and Intune support activities.</span></li></ul><ul><li><span>Good knowledge of Windows Server environments, Group Policy concepts, user access support, and common infrastructure services relevant to Data Center operations.</span></li></ul><ul><li><span>Ability to perform routine checks, follow technical procedures, complete standard operational tasks accurately, and carry out approved corrective actions within defined support boundaries.</span></li></ul><ul><li><span>Familiarity with Windows desktop support, basic Linux concepts, and standard troubleshooting methods.</span></li></ul><ul><li><span>Competent in printer setup, configuration, and troubleshooting across networked environments.</span></li></ul><ul><li><span>Familiarity with data center operations, monitoring tools, server health checks, basic infrastructure management, and escalation procedures.</span></li></ul><ul><li><span>Ability to use diagnostic utilities and support tools to identify, record, troubleshoot, and resolve common Level 1 and Level 2 technical issues, or escalate appropriately when specialist support is required.</span></li></ul><ul><li><span>Experience with E-Fax, enterprise SMS platforms, mobile device support, or similar end-user technology services will be an advantage.</span></li></ul><p><strong><span>Soft Skills</span></strong></p><br><ul><li><span>Strong communication</span><span>skills with the ability to explain technical issues clearly </span><span>and professionally to </span><span>users.</span></li></ul><ul><li><span>Customer-focused mindset with a disciplined approach to incident handling, service request fulfilment, and follow-up.</span></li></ul><ul><li><span>Ability to work independently, follow instructions, and collaborate effectively with Engineers, Service Desk teams, Data Center colleagues, and other ICT support groups.</span></li></ul><ul><li><span>Organized</span><span>, reliable,</span><span> and detail-oriented</span><span>,</span><span> with good documentation practice</span><span> and commitment to operational procedures.</span><ul><li><span>Willingness to work in shifts, standby, or on-call arrangements when required.</span></li></ul></li></ul> <br><strong>Educational Qualifications</strong><br><p><span>Technical Diploma in Computer Science, Information Technology, Electronics, or&nbsp;a related field.</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are currently looking for IT Support for our Qatar operations</p><br><p>Required Qualifications</p><br><p>• Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.</p><br><p>• 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.</p><br><p>• Experience supporting Microsoft 365 environments.</p><br><p>• Knowledge of Active Directory and Microsoft Intune.</p><br><p>• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).</p><br><p>• Experience with Windows 11 administration and troubleshooting.</p><br><p>Technical Skills</p><br><p>• Microsoft 365 Administration</p><br><p>• Microsoft Intune (MDM/MAM)</p><br><p>• Active Directory Users &amp; Computers</p><br><p>• Azure Entra ID (Azure AD)</p><br><p>• Windows 11 Support</p><br><p>• Endpoint Patching &amp; Updates</p><br><p>• Microsoft Exchange Online</p><br><p>• Network and Wi-Fi Troubleshooting</p><br><p>• Printer Management Systems</p><br><p>• Backup Monitoring and Recovery</p><br><p>• User Access Management</p><br><p>• Computer Account Management</p><br><p>• IT Asset Management</p><br><p>Language Requirements</p><br><p>• Fluent in Arabic and English (spoken and written).</p><br><p>Preferred Skills</p><br><p>• Knowledge of Microsoft Defender and security best practices.</p><br><p>• ITIL Foundation certification.</p><br><p>• Microsoft Certified: Modern Desktop Administrator or equivalent.</p><br><p>• Experience with access control systems and card management solutions.</p><br><p>• Experience with ticketing systems and SLA-driven support environments.</p><br><p>Key Competencies</p><br><p>• Excellent communication and customer service skills.</p><br><p>• Strong troubleshooting and analytical abilities.</p><br><p>• Ability to prioritize and manage multiple support requests.</p><br><p>• Team-oriented with a proactive approach to problem-solving.</p><br><p>• Strong documentation and organizational skills.</p><br><p>Experience Level: Mid-Level (4-6 years)</p><br><p>Languages: Arabic &amp; English (Mandatory)</p><br><p>Joining time frame: Immediate</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent is primarily responsible for managing the team within the Domain Support department to lead the maintenance and support of Domain Operations functions, processes, and procedures, while ensuring services are delivered within budgeted cost targets.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities <br> <span>A. Shareholder &amp; Financial</span><ul><li><p><span>Ensure all areas of the Bank are supported with proper computer systems in accordance with IT standards.</span></p><br></li><li><p><span>Assist in preparing strategies, standards, and guidelines for hardware, software, and security of the Group's enterprise domain network in line with overall Windows, server, and system security policies.</span></p><br></li><li><p><span>Implement KPIs and best practices for AVP, Domain Support.</span></p><br></li><li><p><span>Promote cost consciousness and efficiency to minimize costs, avoid waste, and optimize benefits for the Bank.</span></p><br></li><li><p><span>Act within delegated authority limits. </span></p><br></li></ul><span>B. Customer (Internal &amp; External)</span><ul><li><p><span>Maintain contact with the Head of Technical Support and serve as liaison between the Domain Support team and customers.</span></p><br></li><li><p><span>Provide support for non-core servers and infrastructure applications including:</span></p><br><ul><li><p><span>Active Directory</span></p><br></li><li><p><span>Exchange</span></p><br></li><li><p><span>Archiving</span></p><br></li><li><p><span>Enterprise Backup</span></p><br></li><li><p><span>ECC</span></p><br></li><li><p><span>SharePoint</span></p><br></li></ul></li><li><p><span>Handle upgrades, installations, troubleshooting, and maintenance activities.</span></p><br></li><li><p><span>Oversee administrators and consultants as required.</span></p><br></li><li><p><span>Consult with Program Directors and Management Team to create efficient workflows.</span></p><br></li><li><p><span>Consult with Quality Assurance staff to create Performance Measurement Reports.</span></p><br></li><li><p><span>Assist customers with all their queries and requests.</span></p><br></li><li><p><span>Maintain activities according to Service Level Agreements (SLAs).</span></p><br></li><li><p><span>Build strong relationships with internal departments and units.</span></p><br></li><li><p><span>Provide accurate information to Auditors, Compliance, Financial Control, and Risk functions.</span></p><br></li></ul><span>C. Internal (Processes, Products, Regulatory)</span><ul><li><p><span>Standardize practices and procedures using best-practice methodologies.</span></p><br></li><li><p><span>Specify hardware and software solutions for Division users.</span></p><br></li><li><p><span>Install infrastructure components and diagnose system issues.</span></p><br></li><li><p><span>Plan development of computer infrastructure with management.</span></p><br></li><li><p><span>Prepare lifecycle procedures and implementation guidelines.</span></p><br></li><li><p><span>Lead documentation and resolution of hardware/software issues.</span></p><br></li><li><p><span>Prepare detailed technical requirements for assigned projects.</span></p><br></li><li><p><span>Assist in business continuity and contingency planning.</span></p><br></li><li><p><span>Support recruitment processes for the department.</span></p><br></li><li><p><span>Research and recommend new technologies and standards.</span></p><br></li><li><p><span>Organize backup staffing arrangements.</span></p><br></li><li><p><span>Lead vendor selection and contract assignments according to purchasing policies.</span></p><br></li><li><p><span>Participate in ad-hoc requirements and initiatives.</span></p><br></li><li><p><span>Conduct project progress meetings.</span></p><br></li><li><p><span>Work closely with Domain Administrators to implement new hardware and software solutions.</span></p><br></li></ul><span>System Administration Responsibilities</span><ul><li><p><span>Administer all servers across DC, DR, branches, and departmental environments.</span></p><br></li><li><p><span>Maintain maximum system uptime and end-user productivity.</span></p><br></li><li><p><span>Apply software patches and upgrades.</span></p><br></li><li><p><span>Diagnose server hardware and operating system problems.</span></p><br></li><li><p><span>Repair and upgrade servers.</span></p><br></li><li><p><span>Perform proactive maintenance of Domain computing equipment.</span></p><br></li><li><p><span>Manage Microsoft Active Directory.</span></p><br></li><li><p><span>Administer user accounts and email services.</span></p><br></li><li><p><span>Ensure Disaster Recovery (DR) readiness across production systems.</span></p><br></li><li><p><span>Act as a representative in the Disaster Recovery Committee.</span></p><br></li><li><p><span>Participate in periodic DR testing.</span></p><br></li><li><p><span>Administer:</span></p><br><ul><li><p><span>Active Directory</span></p><br></li><li><p><span>SQL Servers</span></p><br></li><li><p><span>IIS Servers</span></p><br></li><li><p><span>Terminal Servers</span></p><br></li></ul></li><li><p><span>Create and maintain system documentation.</span></p><br></li></ul><span>Team Leadership &amp; Continuous Improvement</span><ul><li><p><span>Generate enthusiasm among team members and develop future leaders.</span></p><br></li><li><p><span>Motivate staff to maintain responsiveness in a 24-hour support environment.</span></p><br></li><li><p><span>Lead continuous improvement initiatives through cross-functional teams.</span></p><br></li><li><p><span>Encourage adoption of best industry practices.</span></p><br></li><li><p><span>Promote innovative thinking and recognize new ideas.</span></p><br></li></ul><span>D. Learning &amp; Knowledge</span><ul><li><p><span>Ensure end-user training is provided when required.</span></p><br></li><li><p><span>Maintain strong technical knowledge of enterprise network systems.</span></p><br></li><li><p><span>Understand network and systems architecture to minimize business disruptions.</span></p><br></li><li><p><span>Identify and undertake professional development opportunities.</span></p><br></li><li><p><span>Provide leadership, motivation, direction, and constructive feedback to team members.</span></p><br></li><li><p><span>Support professional development for direct reports.</span></p><br></li><li><p><span>Remain current with developments in the profession.</span></p><br></li></ul> <br> <br><br> Education &amp; Experience Requirements <br> <span>Education</span><ul><li><p><span>Bachelor's Degree in:</span></p><br><ul><li><p><span>Computer Science</span></p><br></li><li><p><span>Computer Engineering</span></p><br></li><li><p><span>Or a related discipline</span></p><br></li></ul></li></ul><span>Experience</span><ul><li><p><span>Minimum 10 years of experience in financial services with specialization in:</span></p><br><ul><li><p><span>Systems management</span></p><br></li><li><p><span>Network design</span></p><br></li><li><p><span>Implementation</span></p><br></li><li><p><span>Maintenance</span></p><br></li></ul></li></ul> <br> <br> </div>

Job Summary<br><br>We are looking for a Senior IT Operations Specialist to manage and support IT infrastructure, systems, cybersecurity, and day-to-day technology operations across the organization.<br><br>The successful candidate will be responsible for maintaining reliable and secure IT systems, providing advanced technical support, managing Microsoft technologies and infrastructure, coordinating with technology vendors, and supporting the continuous improvement of IT operations.<br><br>Key Responsibilities<br><br>Manage and support IT infrastructure, networks, servers, endpoints, and related systems. Administer Microsoft 365, Microsoft Intune, Azure, and Active Directory environments. Manage endpoint devices, user accounts, access, and IT assets. Support backup, recovery, data protection, and business continuity processes. Monitor system performance, availability, security, and overall infrastructure health. Troubleshoot and resolve complex Tier 2 and Tier 3 technical issues. Support cybersecurity, vulnerability management, access controls, and information security practices. Manage employee IT onboarding and offboarding, including user accounts, devices, and access. Maintain accurate technical documentation, procedures, asset records, and IT knowledge resources. Manage and coordinate with IT vendors, software providers, hardware suppliers, and service providers. Review software licenses, IT services, and infrastructure requirements to identify opportunities for cost optimization. Support the evaluation and implementation of new IT tools, systems, and technology solutions. Assist with internal IT projects, system upgrades, digital workplace solutions, and technology improvements. Prioritize technical incidents and infrastructure requirements according to business needs. Provide occasional after-hours or weekend support when required for critical incidents or planned technology activities.<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.7–10 years of relevant experience in IT infrastructure, systems administration, and technical support. Minimum 3-5 years of experience in a senior, supervisory, technical lead, or similar capacity. Strong hands-on experience with Microsoft 365, Microsoft Intune, Azure, and Endpoint Management. Good knowledge of Active Directory and Hybrid Active Directory environments. Experience with backup and recovery solutions such as Veeam. Practical experience with network infrastructure, firewalls, and network security. Experience in information security, cybersecurity controls, compliance, vulnerability management, and audit readiness. Experience with IT vendors, software licensing, and technology cost optimization. Strong troubleshooting and problem-solving abilities. Good technical documentation and stakeholder communication skills. Ability to work independently, manage priorities, and support multiple business requirements. Willingness to provide occasional after-hours or weekend support when required.

<p><strong>Job Description: Senior Penetration Tester</strong></p><p><br></p><p><strong>Job Title:</strong> Senior Penetration Tester</p><p><strong>Department:</strong> Cybersecurity / Information Security</p><p><strong>Experience:</strong> 5+ years of relevant experience (preferred)</p><p><br></p><p><strong>Job Summary</strong></p><p>We are seeking an experienced Senior Penetration Tester to conduct comprehensive security assessments across web applications, internal and external infrastructure, Active Directory environments, and client-server applications. The ideal candidate should have strong expertise in application security testing, source code analysis, SAST/DAST, network penetration testing, OSINT, and identifying and exploiting security vulnerabilities.</p><p>The candidate will be responsible for assessing security risks, validating vulnerabilities, recommending remediation measures, and preparing detailed technical reports to strengthen the organization's overall security posture.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct penetration testing of web applications, APIs, and other application environments.</li><li>Perform application security assessments using <strong>SAST (Static Application Security Testing)</strong> and <strong>DAST (Dynamic Application Security Testing)</strong> tools.</li><li>Conduct manual source code reviews to identify security flaws, insecure coding practices, and potential vulnerabilities.</li><li>Perform internal and external network penetration testing to identify vulnerabilities and assess potential attack paths.</li><li>Conduct <strong>Active Directory security assessments</strong>, including enumeration, privilege escalation, misconfiguration analysis, and attack path identification.</li><li>Perform penetration testing of thick-client and thin-client applications, including client-server communication and authentication mechanisms.</li><li>Conduct Open-Source Intelligence (OSINT) activities to identify publicly exposed assets, information leakage, and potential attack surfaces.</li><li>Identify, validate, exploit, and document security vulnerabilities while following authorized testing procedures.</li><li>Assess authentication, authorization, session management, access controls, and common application security weaknesses.</li><li>Use industry-standard penetration testing tools and methodologies to perform security assessments.</li><li>Prepare detailed penetration testing reports, including findings, risk ratings, proof of concept, business impact, and remediation recommendations.</li><li>Work closely with development, infrastructure, and security teams to validate findings and support vulnerability remediation.</li><li>Perform retesting to verify that identified vulnerabilities have been appropriately resolved.</li><li>Follow recognized security standards and methodologies, including OWASP, PTES, and relevant MITRE ATT&amp;CK techniques.</li></ul><p><br></p><p><strong>Required Technical Skills</strong></p><ul><li><strong>Application Security:</strong> Web application and API penetration testing, OWASP Top 10, authentication and authorization testing.</li><li><strong>SAST/DAST:</strong> Experience with security testing tools and interpretation of scan results.</li><li><strong>Source Code Analysis:</strong> Ability to review source code and identify security vulnerabilities.</li><li><strong>Active Directory:</strong> AD enumeration, privilege escalation, Kerberos-related attacks, misconfiguration analysis, and lateral movement techniques.</li><li><strong>Internal &amp; External Penetration Testing:</strong> Network enumeration, vulnerability assessment, exploitation, and attack path analysis.</li><li><strong>Thick &amp; Thin Client Testing:</strong> Experience assessing client-server applications, business logic, and communication protocols.</li><li><strong>OSINT:</strong> Publicly exposed asset discovery, reconnaissance, and information gathering.</li><li><strong>Reporting:</strong> Strong technical documentation, risk assessment, and remediation guidance skills.</li></ul><p><br></p><p><strong>Preferred Tools &amp; Technologies</strong></p><p><strong>Experience with relevant tools such as:</strong></p><ul><li><strong>Application Security:</strong> Burp Suite Professional, OWASP ZAP, Postman.</li><li><strong>SAST/DAST:</strong> SonarQube, Checkmarx, Fortify, Veracode, or equivalent tools.</li><li><strong>Network Penetration Testing:</strong> Nmap, Nessus, Metasploit.</li><li><strong>Active Directory:</strong> BloodHound, Impacket, NetExec, Mimikatz.</li><li><strong>Source Code Analysis:</strong> Semgrep, CodeQL, and manual code review techniques.</li><li><strong>OSINT:</strong> Maltego, theHarvester, Amass, and other reconnaissance tools.</li><li><strong>Operating Systems:</strong> Kali Linux, Windows, and Linux server environments.</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or a related field, or equivalent practical experience.</li><li>Minimum 5 years of hands-on penetration testing or offensive security experience preferred.</li><li>Demonstrated experience in application security, infrastructure penetration testing, and Active Directory assessments.</li><li>Strong understanding of common vulnerabilities, exploitation techniques, and security testing methodologies.</li><li>Relevant certifications such as CRTP, CPTS, OSCP, PNPT, OSWE, GWAPT, or equivalent are an advantage.</li><li>Excellent analytical, troubleshooting, communication, and report-writing skills.</li><li>Ability to work independently and conduct security assessments within defined scopes and rules of engagement.</li></ul><p><br></p><p><strong>Expected Deliverables</strong></p><ul><li>Comprehensive penetration testing reports.</li><li>Documented and validated security vulnerabilities with evidence.</li><li>Risk-based remediation recommendations.</li><li>Retesting and remediation verification reports.</li><li>Clear communication of technical risks and business impact.</li></ul><p><br></p><p><strong>Ideal Candidate:</strong> A hands-on senior penetration tester with strong expertise in application security, SAST/DAST, source code analysis, Active Directory, internal and external infrastructure, thick/thin client testing, and OSINT.</p><p><br></p><p><strong>Location:</strong> Doha, Qatar</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p><strong>We are&nbsp;</strong>currently looking for<strong> IT End User Support for our UAE operations</strong> with the following terms &amp; conditions.</p><br><p><strong>Technical Skills </strong></p><br><ul><li>Windows OS administration, configuration, imaging and troubleshooting · Banking applications &amp; customer service familiarity · Microsoft 365</li><li>administration · Active Directory &amp; server administration · Basic networking (TCP/IP, DNS, DHCP, switches, Wi-Fi) · Printer/peripheral support ·</li><li>Endpoint management (Intune, Kaspersky, Defender or equivalent).</li></ul><p><strong>Core Competencies </strong></p><br><ul><li>Willingness to work rotational shifts, on-call and emergency response · excellent customer service and communication · strong troubleshooting and</li><li>analytical ability · works independently and under pressure · team collaboration and accountability · attention to detail and time management.</li></ul><p><strong>Key Responsibilities </strong></p><br><ul><li>Provide onsite/remote support for desktops, laptops, printers, mobiles, peripherals, meeting rooms/AV and Teams Rooms; resolve hardware, software, OS, application and connectivity issues within SLA.</li><li>Act as first point of contact via phone, email, walk-ins and ticketing; log, troubleshoot and escalate incidents as needed.</li><li>Support banking operations and applications across branches, head office, contact center, corporate functions, VIP users and senior management, in line with security and audit requirements.</li><li>Manage users/permissions in Active Directory and Microsoft 365 (Intune, Exchange); support Outlook, Teams, OneDrive, SharePoint; handle password resets, mailbox support, onboarding/offboarding and workstation setup.</li><li>Perform basic LAN/WAN/Wi-Fi/VPN troubleshooting, switch port activation and structured cabling support; escalate complex infrastructure issues.</li><li>Maintain IT asset/license inventory, conduct audits, and coordinate replacement, disposal and warranty claims.</li><li>Log/track tickets via the ITSM tool, maintain knowledge base articles, identify recurring issues, and support IT projects, office moves and deployments.</li><li>Available for weekend/after-hours, rotational shift and on-call support as required by operational and project needs.</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<p>Job Description Network, Systems &amp; Security Engineer Onsite Qatar Location: Qatar Onsite Employment Type: Full-Time Experience: 3 5 Years Travel Requirement: Candidate must be willing and able to travel to Qatar and work onsite for client assignments.</p><p>About the Role We are looking for a skilled and hands-on Network, Systems &amp; Security Engineer with 3 5 years of experience in managing enterprise IT infrastructure, network environments, servers, endpoint systems, and cybersecurity technologies. The ideal candidate should have practical experience in network administration, Windows/Linux server administration, firewalls, VPNs, Active Directory, Microsoft 365, endpoint security, vulnerability management, backup, monitoring, and infrastructure troubleshooting . The engineer will be responsible for supporting and maintaining client infrastructure, implementing security controls, troubleshooting network and system issues, performing security hardening, and ensuring the availability, performance, and security of IT environments. This is a client-facing onsite role requiring travel to Qatar . The candidate should therefore be comfortable working directly at client locations, collaborating with client IT/security teams, and handling infrastructure and security activities independently.</p><p>Key Responsibilities Install, configure, administer, monitor, and troubleshoot enterprise network and system infrastructure. Configure and manage routers, switches, firewalls, wireless access points, VPNs, VLANs, DNS, DHCP, NAT, and routing protocols . Administer Windows Server and Linux server environments . Manage Active Directory, Group Policy, DNS, DHCP, user accounts, permissions, and access controls . Support Microsoft 365 environments, including Exchange Online, Entra ID (Azure AD), SharePoint, Teams, and related services . Configure and manage firewalls, IDS/IPS, VPN gateways, endpoint security solutions, and other security technologies . Implement infrastructure and network security hardening in accordance with industry security best practices. Perform server and endpoint patching, configuration management, system upgrades, and vulnerability remediation. Support virtualisation environments such as VMware and Hyper-V . Monitor servers, networks, applications, storage, and security infrastructure for availability and performance. Investigate and troubleshoot network connectivity, server, endpoint, authentication, performance, and security issues. Perform vulnerability assessments and coordinate remediation of identified vulnerabilities. Support deployment and administration of EDR/XDR, antivirus, email security, web security, and endpoint protection technologies . Review security alerts and assist with investigation and response to security incidents. Configure and maintain system and network logging and support integration with SIEM and security monitoring platforms . Implement and maintain backup solutions and support backup restoration and disaster recovery testing. Maintain appropriate access controls and follow the principle of least privilege. Support infrastructure changes, upgrades, migrations, and implementation projects. Conduct periodic reviews of firewall rules, privileged accounts, system configurations, patches, and security controls. Maintain accurate network diagrams, asset inventories, configuration documentation, SOPs, troubleshooting guides, and technical documentation . Work closely with client infrastructure, cybersecurity, application, cloud, and support teams. Coordinate with technology vendors and service providers for troubleshooting and issue resolution. Provide onsite technical support and participate in client meetings as required. Follow change management, incident management, problem management, and information security processes. Ensure infrastructure and security activities comply with applicable organisational policies and security standards. Provide regular technical updates, incident reports, and implementation status reports to project and client stakeholders.</p><p>What We Offer Opportunity to work on enterprise-level network, infrastructure, and cybersecurity environments. Exposure to multiple infrastructure and security technologies. Opportunity to work directly with international clients. Onsite international assignment in Qatar. Exposure to enterprise security standards and cybersecurity best practices. Opportunity to work across networking, systems, cloud, and cybersecurity domains. Continuous learning and professional development opportunities. Opportunity to develop into Senior Infrastructure Engineer, Security Engineer, Network Security Engineer, Technical Lead, or Infrastructure/Security Architect roles.</p><p>Ideal Candidate You are a hands-on infrastructure professional who is equally comfortable working with networks, servers, endpoints, and cybersecurity technologies . You enjoy diagnosing complex technical problems, securing infrastructure, configuring network and security devices, administering servers, and working directly with customers. You are methodical in troubleshooting, understand the importance of documentation and change control, and can work independently when deployed at a client site. You are also comfortable communicating with client stakeholders and taking ownership of technical issues through to resolution. Most importantly, you are willing to travel to Qatar and work onsite at the client location for the required assignment period .</p><p>Location &amp; Travel Requirements This position requires onsite work in Qatar . The selected candidate must be willing and able to travel to Qatar for client assignments. The candidate should be comfortable working from the client's office/site according to client working hours and policies. Assignment duration and travel arrangements will be communicated based on project requirements. Flexibility to support critical infrastructure or security incidents outside standard working hours may occasionally be required.</p><p>Compensation: Monthly salary Onsite Salary 6000 QAR to 12000 QAR This is a Full time role with a travel opportunity to Qatar</p><p><strong>Desired Candidate Profile</strong></p><b>Required Qualifications</b><br>Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Network Engineering , or a related field.<br>3 5 years of professional experience in network, systems, infrastructure, or security engineering.<br>Strong hands-on knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, NAT, routing, switching, and network troubleshooting .<br>Hands-on experience administering Windows Server environments.<br>Good working knowledge of Linux administration.<br>Experience with Active Directory, Group Policy and Entra ID/Azure AD .<br>Experience configuring and troubleshooting enterprise firewalls.<br>Experience with Microsoft 365 administration.<br>Knowledge of endpoint security, antivirus and EDR/XDR technologies.<br>Understanding of network and system security principles, including: Network segmentation Firewall security Identity and access management Least privilege MFA System hardening Patch management Vulnerability management Logging and monitoring<br>Experience troubleshooting complex network, server, endpoint, and security issues.<br>Understanding of backup, restoration, business continuity, and disaster recovery concepts.<br>Familiarity with virtualisation technologies such as VMware or Hyper-V.<br>Ability to create and maintain technical documentation and network diagrams.<br>Strong analytical and problem-solving skills.<br>Good written and verbal communication skills.<br>Ability to communicate effectively with technical teams, management, vendors, and client stakeholders.<br>Ability to work independently in a client environment.<br><br><b>Preferred Qualifications</b><br>Experience with firewall technologies such as: Fortinet FortiGate Palo Alto Networks Cisco Check Point Sophos<br>Experience with networking technologies from Cisco, Aruba, Fortinet, Juniper, or equivalent vendors .<br>Experience with EDR/XDR platforms such as Microsoft Defender for Endpoint, CrowdStrike, SentinelOne, or equivalent.<br>Familiarity with SIEM platforms such as Microsoft Sentinel, Splunk, QRadar, or similar technologies .<br>Experience with vulnerability management tools such as Nessus, Qualys, Rapid7, OpenVAS/Greenbone, or equivalent .<br>Knowledge of Microsoft Azure or AWS infrastructure and security.<br>Familiarity with infrastructure and security monitoring platforms.<br>Exposure to ISO 27001, CIS Controls/CIS Benchmarks, NIST Cybersecurity Framework, PCI DSS , or similar security frameworks.<br>Experience supporting infrastructure security assessments and audits.<br>Experience working in enterprise or regulated environments.<br>Previous experience working onsite in the Qatar/GCC region would be an advantage.<br><br><b>Professional Certifications Preferred</b><br>Relevant industry certifications would be advantageous, including:<br>CCNA / CCNP<br>CompTIA Network+<br>CompTIA Security+<br>Microsoft Certified: Azure Administrator Associate<br>Microsoft Certified: Azure Security Engineer Associate<br>Fortinet Certified Professional / equivalent Fortinet certification<br>Palo Alto Networks certification<br>VMware certification<br>CEH or equivalent cybersecurity certification<br><br><b>Technical Skills</b><br><b>Networking</b><br>TCP/IP LAN/WAN VLAN Routing &amp; Switching DNS DHCP NAT VPN Wi-Fi Network Segmentation Network Troubleshooting<br><b>Network Security</b><br>Next-Generation Firewalls IDS/IPS Site-to-Site VPN Remote Access VPN Firewall Rules Access Control Lists Network Segmentation Secure Remote Access<br><b>Systems Administration</b><br>Windows Server Linux Active Directory Group Policy DNS/DHCP File and Print Services System Hardening Patch Management Server Monitoring<br><b>Microsoft Technologies</b><br>Microsoft 365 Entra ID / Azure Active Directory Exchange Online Microsoft Teams SharePoint Microsoft Defender Microsoft Azure<br><b>Cybersecurity</b><br>Endpoint Security EDR/XDR Antivirus Vulnerability Management Security Hardening Identity &amp; Access Management MFA Privileged Access Security Monitoring Incident Investigation SIEM Log Management<br><b>Virtualisation &amp; Infrastructure</b><br>VMware Hyper-V Virtual Machines Storage Backup &amp; Recovery Disaster Recovery<br><b>Tools &amp; Documentation</b><br>Network Monitoring Tools Vulnerability Scanners SIEM Platforms Ticketing / ITSM Tools Microsoft Visio or equivalent diagramming tools Network Diagrams Infrastructure Documentation SOPs and Technical Procedures

<p>We are currently looking Windows Administrator for our Qatar operations.</p> <p>Responsibilities:</p> <p>Install, configure, and maintain Windows Server operating systems.</p> <p>Manage Active Directory, user accounts, and Group Policy (GPO).</p> <p>Administer DNS, DHCP, and file servers.</p> <p>Monitor server performance, troubleshoot issues, and resolve technical problems.</p> <p>Manage Windows updates, security patches, backups, and recovery.</p> <p>Support users and maintain system security.</p> <p>Required Skills:</p> <p>Windows Server 2016/2019/2022/2025</p> <p>Active Directory and Group Policy</p> <p>DNS, DHCP, TCP/IP, and networking</p> <p>PowerShell scripting</p> <p>Backup, disaster recovery, and troubleshooting</p> <p>Domain: Banking</p> <p>Joining time frame: 2 weeks (maximum 1 month)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are currently looking Windows Administrator for our Qatar operations.</p><br><p>Responsibilities:</p><br><p>Install, configure, and maintain Windows Server operating systems.</p><br><p>Manage Active Directory, user accounts, and Group Policy (GPO).</p><br><p>Administer DNS, DHCP, and file servers.</p><br><p>Monitor server performance, troubleshoot issues, and resolve technical problems.</p><br><p>Manage Windows updates, security patches, backups, and recovery.</p><br><p>Support users and maintain system security.</p><br><p>Required Skills:</p><br><p>Windows Server 2016/2019/2022/2025</p><br><p>Active Directory and Group Policy</p><br><p>DNS, DHCP, TCP/IP, and networking</p><br><p>PowerShell scripting</p><br><p>Backup, disaster recovery, and troubleshooting</p><br><p>Domain: Banking</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>

<p>We are currently looking for System Administrator for our Qatar operations Required Qualifications Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field. 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles. Experience supporting Microsoft 365 environments. Knowledge of Active Directory and Microsoft Intune. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi). Experience with Windows 11 administration and troubleshooting.</p><ul><li>Microsoft 365 Administration</li><li>Microsoft Intune (MDM/MAM)</li><li>Active Directory Users &amp; Computers</li><li>Azure Entra ID (Azure AD)</li><li>Windows 11 Support</li><li>Endpoint Patching &amp; Updates</li><li>Microsoft Exchange Online</li><li>Network and Wi-Fi Troubleshooting</li><li>Printer Management Systems</li><li>Backup Monitoring and Recovery</li><li>User Access Management</li><li>Computer Account Management</li><li>IT Asset Management</li></ul><p>Fluent in Arabic and English (spoken and written).</p><p>Preferred Skills Knowledge of Microsoft Defender and security best practices. ITIL Foundation certification. Microsoft Certified: Modern Desktop Administrator or equivalent. Experience with access control systems and card management solutions. Experience with ticketing systems and SLA-driven support environments.</p><p>Key Competencies Excellent communication and customer service skills. Strong troubleshooting and analytical abilities. Ability to prioritize and manage multiple support requests. Team-oriented with a proactive approach to problem-solving. Strong documentation and organizational skills.</p><p>Experience Level: Mid-Level (4-6 years) Languages: Arabic &amp; English (Mandatory) Joining time frame: Immediate</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field. 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles. Experience supporting Microsoft 365 environments. Knowledge of Active Directory and Microsoft Intune. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi). Experience with Windows 11 administration and troubleshooting.</p>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the team within the Domain Support department to lead the maintenance and support of Domain Operations functions, processes, and procedures, while ensuring services are delivered within budgeted cost targets.<br><br>Essential Duties & Responsibilities<br><br> Shareholder & Financial Ensure all areas of the Bank are supported with proper computer systems in accordance with IT standards. Assist in preparing strategies, standards, and guidelines for hardware, software, and security of the Group's enterprise domain network in line with overall Windows, server, and system security policies. Implement KPIs and best practices for AVP, Domain Support. Promote cost consciousness and efficiency to minimize costs, avoid waste, and optimize benefits for the Bank. Act within delegated authority limits. Customer (Internal & External) Maintain contact with the Head of Technical Support and serve as liaison between the Domain Support team and customers. Provide support for non-core servers and infrastructure applications including:Active Directory Exchange Archiving Enterprise Backup ECCShare Point Handle upgrades, installations, troubleshooting, and maintenance activities. Oversee administrators and consultants as required. Consult with Program Directors and Management Team to create efficient workflows. Consult with Quality Assurance staff to create Performance Measurement Reports. Assist customers with all their queries and requests. Maintain activities according to Service Level Agreements (SLAs). Build strong relationships with internal departments and units. Provide accurate information to Auditors, Compliance, Financial Control, and Risk functions. Internal (Processes, Products, Regulatory) Standardize practices and procedures using best-practice methodologies. Specify hardware and software solutions for Division users. Install infrastructure components and diagnose system issues. Plan development of computer infrastructure with management. Prepare lifecycle procedures and implementation guidelines. Lead documentation and resolution of hardware/software issues. Prepare detailed technical requirements for assigned projects. Assist in business continuity and contingency planning. Support recruitment processes for the department. Research and recommend new technologies and standards. Organize backup staffing arrangements. Lead vendor selection and contract assignments according to purchasing policies. Participate in ad-hoc requirements and initiatives. Conduct project progress meetings. Work closely with Domain Administrators to implement new hardware and software solutions.<br>System Administration Responsibilities<br><br>Administer all servers across DC, DR, branches, and departmental environments. Maintain maximum system uptime and end-user productivity. Apply software patches and upgrades. Diagnose server hardware and operating system problems. Repair and upgrade servers. Perform proactive maintenance of Domain computing equipment. Manage Microsoft Active Directory. Administer user accounts and email services. Ensure Disaster Recovery (DR) readiness across production systems. Act as a representative in the Disaster Recovery Committee. Participate in periodic DR testing. Administer:Active Directory SQL Servers IIS Servers Terminal Servers Create and maintain system documentation.<br>Team Leadership & Continuous Improvement<br><br>Generate enthusiasm among team members and develop future leaders. Motivate staff to maintain responsiveness in a 24-hour support environment. Lead continuous improvement initiatives through cross-functional teams. Encourage adoption of best industry practices. Promote innovative thinking and recognize new ideas. Learning & Knowledge Ensure end-user training is provided when required. Maintain strong technical knowledge of enterprise network systems. Understand network and systems architecture to minimize business disruptions. Identify and undertake professional development opportunities. Provide leadership, motivation, direction, and constructive feedback to team members. Support professional development for direct reports. Remain current with developments in the profession.<br><br>Education & Experience Requirements<br><br>Education<br><br>Bachelor's Degree in:Computer Science Computer Engineering Or a related discipline<br>Experience<br><br>Minimum 10 years of experience in financial services with specialization in:Systems management Network design Implementation Maintenance<br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QID (Front and Back) Educational Certificates Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary<p>We are looking for a Senior IT Operations Specialist to manage and support IT infrastructure, systems, cybersecurity, and day-to-day technology operations across the organization.</p><br><br><p>The successful candidate will be responsible for maintaining reliable and secure IT systems, providing advanced technical support, managing Microsoft technologies and infrastructure, coordinating with technology vendors, and supporting the continuous improvement of IT operations.</p><br><br><br>Key Responsibilities<ul><li>Manage and support IT infrastructure, networks, servers, endpoints, and related systems.</li><li>Administer Microsoft 365, Microsoft Intune, Azure, and Active Directory environments.</li><li>Manage endpoint devices, user accounts, access, and IT assets.</li><li>Support backup, recovery, data protection, and business continuity processes.</li><li>Monitor system performance, availability, security, and overall infrastructure health.</li><li>Troubleshoot and resolve complex Tier 2 and Tier 3 technical issues.</li><li>Support cybersecurity, vulnerability management, access controls, and information security practices.</li><li>Manage employee IT onboarding and offboarding, including user accounts, devices, and access.</li><li>Maintain accurate technical documentation, procedures, asset records, and IT knowledge resources.</li><li>Manage and coordinate with IT vendors, software providers, hardware suppliers, and service providers.</li><li>Review software licenses, IT services, and infrastructure requirements to identify opportunities for cost optimization.</li><li>Support the evaluation and implementation of new IT tools, systems, and technology solutions.</li><li>Assist with internal IT projects, system upgrades, digital workplace solutions, and technology improvements.</li><li>Prioritize technical incidents and infrastructure requirements according to business needs.</li><li>Provide occasional after-hours or weekend support when required for critical incidents or planned technology activities.</li></ul><br>Requirements<ul><li>Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.</li><li>7-10 years of relevant experience in IT infrastructure, systems administration, and technical support.</li><li>Minimum 3-5 years of experience in a senior, supervisory, technical lead, or similar capacity.</li><li>Strong hands-on experience with Microsoft 365, Microsoft Intune, Azure, and Endpoint Management.</li><li>Good knowledge of Active Directory and Hybrid Active Directory environments.</li><li>Experience with backup and recovery solutions such as Veeam.</li><li>Practical experience with network infrastructure, firewalls, and network security.</li><li>Experience in information security, cybersecurity controls, compliance, vulnerability management, and audit readiness.</li><li>Experience with IT vendors, software licensing, and technology cost optimization.</li><li>Strong troubleshooting and problem-solving abilities.</li><li>Good technical documentation and stakeholder communication skills.</li><li>Ability to work independently, manage priorities, and support multiple business requirements.</li><li>Willingness to provide occasional after-hours or weekend support when required.</li></ul> <br><br> </div>

<strong>About QNB<br><br></strong>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br><strong>Job Purpose Summary<br><br></strong>The incumbent is primarily responsible for managing the team within the Domain Support department to lead the maintenance and support of Domain Operations functions, processes, and procedures, while ensuring services are delivered within budgeted cost targets.<br><br><strong>Essential Duties &amp; Responsibilities<br><br></strong><ul><li> Shareholder &amp; Financial</li><li>Ensure all areas of the Bank are supported with proper computer systems in accordance with IT standards.</li><li>Assist in preparing strategies, standards, and guidelines for hardware, software, and security of the Group's enterprise domain network in line with overall Windows, server, and system security policies.</li><li>Implement KPIs and best practices for AVP, Domain Support.</li><li>Promote cost consciousness and efficiency to minimize costs, avoid waste, and optimize benefits for the Bank.</li><li>Act within delegated authority limits. </li><li> Customer (Internal &amp; External)</li><li>Maintain contact with the Head of Technical Support and serve as liaison between the Domain Support team and customers.</li><li>Provide support for non-core servers and infrastructure applications including:</li><ul><li>Active Directory</li><li>Exchange</li><li>Archiving</li><li>Enterprise Backup</li><li>ECC</li><li>SharePoint</li></ul><li>Handle upgrades, installations, troubleshooting, and maintenance activities.</li><li>Oversee administrators and consultants as required.</li><li>Consult with Program Directors and Management Team to create efficient workflows.</li><li>Consult with Quality Assurance staff to create Performance Measurement Reports.</li><li>Assist customers with all their queries and requests.</li><li>Maintain activities according to Service Level Agreements (SLAs).</li><li>Build strong relationships with internal departments and units.</li><li>Provide accurate information to Auditors, Compliance, Financial Control, and Risk functions.</li><li> Internal (Processes, Products, Regulatory)</li><li>Standardize practices and procedures using best-practice methodologies.</li><li>Specify hardware and software solutions for Division users.</li><li>Install infrastructure components and diagnose system issues.</li><li>Plan development of computer infrastructure with management.</li><li>Prepare lifecycle procedures and implementation guidelines.</li><li>Lead documentation and resolution of hardware/software issues.</li><li>Prepare detailed technical requirements for assigned projects.</li><li>Assist in business continuity and contingency planning.</li><li>Support recruitment processes for the department.</li><li>Research and recommend new technologies and standards.</li><li>Organize backup staffing arrangements.</li><li>Lead vendor selection and contract assignments according to purchasing policies.</li><li>Participate in ad-hoc requirements and initiatives.</li><li>Conduct project progress meetings.</li><li>Work closely with Domain Administrators to implement new hardware and software solutions.<br></li></ul>System Administration Responsibilities<br><br><ul><li>Administer all servers across DC, DR, branches, and departmental environments.</li><li>Maintain maximum system uptime and end-user productivity.</li><li>Apply software patches and upgrades.</li><li>Diagnose server hardware and operating system problems.</li><li>Repair and upgrade servers.</li><li>Perform proactive maintenance of Domain computing equipment.</li><li>Manage Microsoft Active Directory.</li><li>Administer user accounts and email services.</li><li>Ensure Disaster Recovery (DR) readiness across production systems.</li><li>Act as a representative in the Disaster Recovery Committee.</li><li>Participate in periodic DR testing.</li><li>Administer:</li><ul><li>Active Directory</li><li>SQL Servers</li><li>IIS Servers</li><li>Terminal Servers</li></ul><li>Create and maintain system documentation.<br></li></ul>Team Leadership &amp; Continuous Improvement<br><br><ul><li>Generate enthusiasm among team members and develop future leaders.</li><li>Motivate staff to maintain responsiveness in a 24-hour support environment.</li><li>Lead continuous improvement initiatives through cross-functional teams.</li><li>Encourage adoption of best industry practices.</li><li>Promote innovative thinking and recognize new ideas.</li><li> Learning &amp; Knowledge</li><li>Ensure end-user training is provided when required.</li><li>Maintain strong technical knowledge of enterprise network systems.</li><li>Understand network and systems architecture to minimize business disruptions.</li><li>Identify and undertake professional development opportunities.</li><li>Provide leadership, motivation, direction, and constructive feedback to team members.</li><li>Support professional development for direct reports.</li><li>Remain current with developments in the profession.<br><br></li></ul><strong>Education &amp; Experience Requirements<br><br></strong>Education<br><br><ul><li>Bachelor's Degree in:</li><ul><li>Computer Science</li><li>Computer Engineering</li><li>Or a related discipline<br></li></ul></ul><strong>Experience<br><br></strong><ul><li>Minimum 10 years of experience in financial services with specialization in:</li><ul><li>Systems management</li><li>Network design</li><li>Implementation</li><li>Maintenance<br></li></ul></ul>Note: you will be required to attach the following:<br><br><ul><li>Resume/CV</li><li>Passport</li><li>QID (Front and Back) </li><li>Educational Certificates</li><li>Birth Certificate</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Administer and maintain <b>Microsoft Windows Server environments</b>, including Active Directory (AD), DNS, Exchange Online, Microsoft 365, and SCCM.<br>Manage and support <b>VMware infrastructure</b>, including vSphere, vRealize, SRM, HCX, and NSX technologies.<br>Configure, monitor, troubleshoot, and maintain <b>Infoblox DNS</b> and related infrastructure services.<br>Develop and maintain <b>PowerShell scripts and automation solutions</b> to improve system administration, operational efficiency, and routine infrastructure tasks.<br>Monitor system performance, troubleshoot infrastructure issues, maintain availability, and support the overall reliability of Microsoft and VMware environments.<br></span><br><span>RequirementsBachelor’s degree in <b>Computer Science, Information Technology, or a related field</b>.<br>Minimum <b>10 years of relevant experience</b> in systems administration and enterprise IT infrastructure.<br>Strong hands-on experience with <b>Microsoft Windows, Active Directory, DNS, Exchange Online, Microsoft 365, SCCM, and PowerShell</b>.<br>Strong experience with <b>VMware technologies</b>, including vSphere, vRealize, SRM, HCX, and NSX.<br>Experience administering and supporting <b>Infoblox DNS</b> solutions.<br>Strong knowledge of <b>scripting and automation</b>, particularly using PowerShell.<br>Relevant certifications from major technology vendors, including <b>Microsoft, VMware, and ITIL</b>, are required/preferred.<br></span><br><span>BenefitsLongterm Position<br>Competitive Salary<br></span><br> </div>

<strong>Job Title: Managed Service Desk Staff<br><br></strong><strong> Location: Onsite - Qatar<br><br></strong><strong>Experience 3+ yrs<br><br></strong><strong>Duration 12 months<br><br></strong><strong>Minimum Qualifications<br><br></strong>Education: Bachelor's Degree in Information Technology / Computer Science / Computer Engineering or relevant field.<br><br><strong>Mandatory Certifications<br><br></strong>ITIL Foundation Certified (Mandatory)<br><br>Microsoft 365 Certified (Mandatory)<br><br><ul><li> Required Experience:<br><br></li></ul>Minimum 3+ Years of experience in IT Service Desk / Helpdesk Support.<br><br>Hands-on experience in Hardware &amp; Software Troubleshooting.<br><br>Experience in Incident Management, Ticketing Tools (ServiceNow / Remedy), and end-user support.<br><br>Knowledge of Windows OS, MS Office 365, Active Directory, and basic Networking.4. Language Requirements<br><br>Fluent in English &amp; Arabic (Speaking, Reading &amp; Writing) - Mandatory.<br><br><ul><li> CV Submission Requirements:Candidates must submit Bilingual CVs (Both in Arabic and English).<br><br></li></ul>Must attach copies of ITIL Foundation and Microsoft 365 Certifications along with the CV. Applications without certificates will not be considered<br><br><ul><li>6. Roles &amp; Responsibilities:<br><br></li></ul>Provide L1/L2 Onsite Technical Support for Hardware and Software issues.<br><br>Log, track, and resolve service requests within defined SLAs.<br><br>Escalate complex issues to relevant technical teams.<br><br>Skills: software,basic,cvs,computer engineering,english,microsoft,arabic,active directory,foundation,itil