وظائف نظم و معلومات - الدوحة قطر

We are currently seeking an experienced Head of IT / IT Manager to join our organization as part of our continued digital transformation and business growth. This role is responsible for leading the company's IT operations, enterprise systems, infrastructure, cybersecurity, and digital initiatives while ensuring technology solutions effectively support business objectives across multiple business units.<br>Job Responsibilities:Lead and manage the overall IT function, including IT infrastructure, ERP systems, Oracle E-Business Suite, business applications, POS systems, cybersecurity, and end-user support. Develop and implement the organization's IT strategy and roadmap, ensuring alignment with business goals and digital transformation initiatives. Oversee the administration, enhancement, and support of Oracle EBS, ERP modules, enterprise applications, and system integrations across departments. Manage IT projects, system upgrades, vendor relationships, cybersecurity initiatives, disaster recovery planning, and IT governance while ensuring high system availability, performance, and security. Collaborate with business stakeholders to identify technology solutions, improve operational efficiency, automate business processes, and support strategic decision-making. Lead and develop the IT team, ensuring excellent service delivery, compliance with IT policies, and continuous improvement of technology services.<br>Qualifications:Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Minimum of 8–10 years of progressive IT experience, with at least 5 years in a managerial or leadership role. Strong experience managing ERP systems, preferably Oracle E-Business Suite (Oracle EBS), enterprise applications, and IT infrastructure. Proven knowledge of IT operations, cybersecurity, cloud technologies, network administration, system integration, disaster recovery, and vendor management. Excellent leadership, project management, stakeholder management, and problem-solving skills with the ability to lead digital transformation initiatives.<br>If you have the relevant experience and are interested in exploring this opportunity:Please complete and submit the Application Form. Submit your latest CV through Easy Apply.

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

Job Summary We are seeking an experienced IT Systems Engineer to administer, maintain, secure, and optimize enterprise IT infrastructure, ensuring high availability, business continuity, and operational excellence. The ideal candidate will have strong expertise in system administration, backup and disaster recovery, enterprise storage, virtualization, ITSM platforms, infrastructure monitoring, and database administration. The role requires hands-on experience with IBM Spectrum Protect, Commvault, BMC Helix, enterprise storage solutions, UNIX/Linux operating systems, virtualization technologies, and enterprise databases while supporting IT operations in an ITIL-based environment. Key Responsibilities System Administration & Infrastructure Management Administer and maintain enterprise IT infrastructure, including physical and virtual servers. Manage Windows and UNIX/Linux server environments. Perform system installation, configuration, upgrades, and patch management. Monitor infrastructure health, performance, and availability. Implement infrastructure hardening and security best practices. Support enterprise storage and virtualization platforms. Backup & Disaster Recovery Administer enterprise backup solutions. Design, implement, and maintain backup and disaster recovery strategies. Configure and manage:IBM Spectrum Protect Commvault Perform backup scheduling and monitoring. Execute backup restoration and disaster recovery testing. Ensure backup compliance with organizational and cybersecurity policies. Maintain Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). Storage Administration Administer enterprise storage infrastructure. Manage IBM and EMC storage solutions. Monitor storage utilization and capacity planning. Perform storage provisioning and optimization. Support SAN/NAS environments. Ensure storage availability and redundancy. Infrastructure Monitoring & Incident Management Monitor enterprise infrastructure using monitoring tools. Detect and resolve infrastructure alerts. Investigate incidents and perform Root Cause Analysis (RCA). Coordinate with infrastructure, database, network, and application teams. Resolve incidents within SLA targets. Support Problem Management and Change Management processes. ITSM Platform Administration Administer and maintain BMC Helix ITSM. Configure:Workflows Service Catalogs Forms Automation Rules User Access Support ITSM integrations. Maintain ITIL-compliant IT service processes. Troubleshoot ITSM platform issues. Database Administration Support Support enterprise databases including:Microsoft SQL Server MySQLOracle Database Postgre SQLSAP HANAResponsibilities include:Database health monitoring Backup coordination Performance monitoring Storage management Capacity planning UNIX / Linux Administration Administer enterprise operating systems including:IBM AIXRed Hat Enterprise Linux (RHEL) SUSE Linux Enterprise Server (SLES) Responsibilities include:Installation Patch management User administration Performance tuning Security hardening Capacity Planning & Performance Optimization Analyze infrastructure performance. Forecast storage and infrastructure capacity requirements. Optimize server and storage utilization. Recommend infrastructure improvements. Track software licenses and subscription utilization. Documentation Prepare and maintain:System Architecture Documents Configuration Documents Backup Procedures Disaster Recovery Plans Installation Guides Standard Operating Procedures (SOPs) Operational Manuals Incident Reports Capacity Reports Support & Collaboration Provide Level 2 and Level 3 infrastructure support. Support production systems. Collaborate with infrastructure, application, database, and security teams. Participate in infrastructure projects and technology upgrades. Support business continuity initiatives. Continuous Improvement Evaluate emerging technologies. Recommend infrastructure enhancements. Improve automation and operational efficiency. Ensure compliance with ITIL and cybersecurity best practices. Education Bachelor's Degree in:Computer Science Information Technology Computer Engineering Information Systems Electronics & Communication Engineering Related Engineering Discipline Required Experience Minimum 8+ years of experience as an IT Systems Engineer or Systems Administrator. Experience supporting enterprise IT infrastructure. Hands-on experience with enterprise backup solutions. Experience administering enterprise storage environments. Experience with ITSM platforms. Experience supporting production-critical environments.

Job Description<br><br>Wood is currently recruiting for Information Management Lead to join our team in Doha, Qatar.<br><br>This is a long-term assignment based in Qatar.<br><br>Responsibilities<br><br>Designing the future. Transforming the world<br><br>Information Management Lead role is responsible for Deliver Company Information Management requirements and interface for all IT/IM related matters between Contractor’s IT/IM organization and Company IM/IT focal.<br><br>Reflecting The Market Focus For The Office In Both Brownfield And Green Field Opportunities, Multi-skilled Personnel Are Sought, In Particular Those With Experience In<br><br>Onshore Oil and Gas<br><br>Offshore Oil and Gas<br><br>What We Can Offer<br><br>Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market Life Insurance; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death End of Service Gratuity; In line with Qatar Labor Law, upon completion of 1 years’ service employees are eligible for an End of Service benefit of three weeks for every year of service. Medical Insurance: Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000. Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being. Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence. Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession<br><br>Responsibilities<br><br>Focal Point for all Contractor information management matters Primarily responsible for understanding Company information delivery requirements for data, documents and models, and ensuring Contractor systems and work processes produce accordingly, per contractual requirements Accountable for establishing all Contractor information systems for the management of data, documents and models Work closely alongside Contractor Engineering/Design and Drafting teams to support work processes and deliverables production Overall responsible for project progress and engineering/design status reporting Oversees the smooth and complete handover of information to Company environment, including incremental or periodic transmittal of document/drawing deliverables.<br><br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>University in relevant engineering discipline (mechanical, welding, material, process etc.)<br><br>Experience and Skill set<br><br>Minimum of 10 years industry experience in industrial/process engineering project delivery, preferably within oil & gas/energy sector Strong understanding of typical project lifecycle/stages, Information ( Data, Documents, Models) lifecycle throughout the different Project stages and requirement of information handovers Strong Project Management skills, preferably with CAPM/PMP/PrMP qualifications or proof of extensive training and experience Very IT literate, in terms of typical user tools (Windows OS, MS Office tools) as well as enterprise level electronic document management and data warehousing systems Familiar with typical Engineering/Design systems for Process, Instrumentation, Electrical, Piping, Civil engineering, and 3D/CAD design<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Job Description<br><br>Wood is currently recruiting for Information Management Lead to join our team in Doha, Qatar.<br><br>This is a long-term assignment based in Qatar.<br><br>Responsibilities<br><br>Designing the future. Transforming the world<br><br>Information Management Lead role is responsible for Deliver Company Information Management requirements and interface for all IT/IM related matters between Contractor’s IT/IM organization and Company IM/IT focal.<br><br>Reflecting The Market Focus For The Office In Both Brownfield And Green Field Opportunities, Multi-skilled Personnel Are Sought, In Particular Those With Experience In<br><br>Onshore Oil and Gas<br><br>Offshore Oil and Gas<br><br>What We Can Offer<br><br>Meaningful and interesting projects delivered to leaders of industry across oil and gas and emerging energy sectors Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market Life Insurance; Provides payment of 2 x Base Salary (up to a maximum of QAR 1 million) upon death End of Service Gratuity; In line with Qatar Labor Law, upon completion of 1 years’ service employees are eligible for an End of Service benefit of three weeks for every year of service. Medical Insurance: Ensures cover (up to a maximum of QAR 250,000 per person, per year) is available should you require treatment. Pre-existing and/or chronic conditions are covered up to QAR 10,000. Employee Assistance Programme: Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being. Professional Memberships; One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence. Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession<br><br>Responsibilities<br><br>Focal Point for all Contractor information management matters Primarily responsible for understanding Company information delivery requirements for data, documents and models, and ensuring Contractor systems and work processes produce accordingly, per contractual requirements Accountable for establishing all Contractor information systems for the management of data, documents and models Work closely alongside Contractor Engineering/Design and Drafting teams to support work processes and deliverables production Overall responsible for project progress and engineering/design status reporting Oversees the smooth and complete handover of information to Company environment, including incremental or periodic transmittal of document/drawing deliverables.<br><br>Qualifications<br><br>What makes you remarkable? <br><br>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.<br><br>University in relevant engineering discipline (mechanical, welding, material, process etc.)<br><br>Experience and Skill set<br><br>Minimum of 10 years industry experience in industrial/process engineering project delivery, preferably within oil & gas/energy sector Strong understanding of typical project lifecycle/stages, Information ( Data, Documents, Models) lifecycle throughout the different Project stages and requirement of information handovers Strong Project Management skills, preferably with CAPM/PMP/PrMP qualifications or proof of extensive training and experience Very IT literate, in terms of typical user tools (Windows OS, MS Office tools) as well as enterprise level electronic document management and data warehousing systems Familiar with typical Engineering/Design systems for Process, Instrumentation, Electrical, Piping, Civil engineering, and 3D/CAD design<br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

About The Opportunity<br><br>An established financial organisation is seeking a Senior Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.<br><br>Responsibilities<br><br>Support business-critical financial applications. Investigate and resolve complex system issues. Participate in system upgrades and enhancement projects. Gather and analyse business requirements. Work closely with vendors and internal stakeholders. Perform application testing and quality assurance. Produce technical documentation and user guidance. Support integrations between enterprise applications. Monitor system performance and recommend improvements. Participate in after-hours support when required.<br><br>Requirements<br><br>Bachelor's Degree in Computer Science, Information Systems or related field.5–7 years' experience supporting enterprise business applications. Experience with financial platforms or ERP solutions. Strong SQL and database knowledge. Experience working with application vendors. Excellent troubleshooting and analytical skills. Banking or financial services experience preferred.

About The Opportunity<br><br>An established financial organisation is seeking a Senior Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.<br><br>Responsibilities<br><br>Support business-critical financial applications. Investigate and resolve complex system issues. Participate in system upgrades and enhancement projects. Gather and analyse business requirements. Work closely with vendors and internal stakeholders. Perform application testing and quality assurance. Produce technical documentation and user guidance. Support integrations between enterprise applications. Monitor system performance and recommend improvements. Participate in after-hours support when required.<br><br>Requirements<br><br>Bachelor's Degree in Computer Science, Information Systems or related field.5–7 years' experience supporting enterprise business applications. Experience with financial platforms or ERP solutions. Strong SQL and database knowledge. Experience working with application vendors. Excellent troubleshooting and analytical skills. Banking or financial services experience preferred.

About The Opportunity<br><br>An established financial organisation is seeking a Senior Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.<br><br>Responsibilities<br><br>Support business-critical financial applications. Investigate and resolve complex system issues. Participate in system upgrades and enhancement projects. Gather and analyse business requirements. Work closely with vendors and internal stakeholders. Perform application testing and quality assurance. Produce technical documentation and user guidance. Support integrations between enterprise applications. Monitor system performance and recommend improvements. Participate in after-hours support when required.<br><br>Requirements<br><br>Bachelor's Degree in Computer Science, Information Systems or related field.5–7 years' experience supporting enterprise business applications. Experience with financial platforms or ERP solutions. Strong SQL and database knowledge. Experience working with application vendors. Excellent troubleshooting and analytical skills. Banking or financial services experience preferred.

About The Opportunity<br><br>An established financial organisation is seeking a Senior Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.<br><br>Responsibilities<br><br>Support business-critical financial applications. Investigate and resolve complex system issues. Participate in system upgrades and enhancement projects. Gather and analyse business requirements. Work closely with vendors and internal stakeholders. Perform application testing and quality assurance. Produce technical documentation and user guidance. Support integrations between enterprise applications. Monitor system performance and recommend improvements. Participate in after-hours support when required.<br><br>Requirements<br><br>Bachelor's Degree in Computer Science, Information Systems or related field.5–7 years' experience supporting enterprise business applications. Experience with financial platforms or ERP solutions. Strong SQL and database knowledge. Experience working with application vendors. Excellent troubleshooting and analytical skills. Banking or financial services experience preferred.

About The Opportunity<br><br>An established financial organisation is seeking a Senior Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.<br><br>Responsibilities<br><br>Support business-critical financial applications. Investigate and resolve complex system issues. Participate in system upgrades and enhancement projects. Gather and analyse business requirements. Work closely with vendors and internal stakeholders. Perform application testing and quality assurance. Produce technical documentation and user guidance. Support integrations between enterprise applications. Monitor system performance and recommend improvements. Participate in after-hours support when required.<br><br>Requirements<br><br>Bachelor's Degree in Computer Science, Information Systems or related field.5–7 years' experience supporting enterprise business applications. Experience with financial platforms or ERP solutions. Strong SQL and database knowledge. Experience working with application vendors. Excellent troubleshooting and analytical skills. Banking or financial services experience preferred.

Job Summary We are seeking a highly skilled IT Analyst & QA with strong bilingual communication skills in Arabic and English to support business and technology initiatives. The successful candidate will be responsible for gathering and validating business requirements, preparing functional and technical documentation, coordinating with business and technical teams, leading System Integration Testing (SIT) and User Acceptance Testing (UAT), managing quality assurance activities, and ensuring successful project delivery following SDLC and IT governance standards. The ideal candidate will have experience in business analysis, software quality assurance, requirements management, testing, SDLC, APIs, databases, application development, and banking systems. Key Responsibilities Business Analysis Gather, analyze, validate, and document business requirements. Conduct stakeholder interviews and workshops. Perform business process analysis and process mapping. Translate business requirements into functional and non-functional specifications. Perform impact analysis for system enhancements and changes. Prepare solution recommendations aligned with business objectives. Requirements Management Develop and maintain:Business Requirement Documents (BRD) Functional Requirement Documents (FRD) Software Requirement Specifications (SRS) Functional Specifications (FRS) Non-Functional Requirements (NFR) User Stories Requirement Traceability Matrix (RTM) Statements of Work (SOW) Project Charters Ensure complete traceability throughout the project lifecycle. Quality Assurance & Testing Lead System Integration Testing (SIT). Coordinate User Acceptance Testing (UAT). Prepare test strategies and test plans. Develop test cases and test scenarios. Execute functional, regression, integration, and end-to-end testing. Design positive, negative, and edge-case test scenarios. Validate defect fixes and perform regression testing. Manage testing evidence and sign-offs. Defect & Release Management Log and track defects. Coordinate defect triage meetings. Prioritize issues with business and technical teams. Support Change Request (CR) management. Ensure release readiness. Validate production deployments. System Analysis & Technical Support Analyze application behavior. Support application configuration. Assist with scripting and system integrations. Troubleshoot production issues. Perform Root Cause Analysis (RCA). Recommend process improvements. Documentation Prepare and maintain:SOPsPolicies & Procedures User Manuals System Documentation Technical Documentation Test Plans Test Cases Release Notes Knowledge Base Articles User Guides Meeting Minutes Project Reports Communication & Reporting Prepare and deliver in both Arabic and English:Status Reports Progress Reports Executive Dashboards MIS Reports RAID Logs Executive Summaries Meeting Minutes Stakeholder Communications Stakeholder Management Collaborate with:Business Users IT Teams PMOVendors Management External Partners Facilitate meetings and ensure alignment between business and technology teams. Governance & Compliance Follow SDLC methodologies. Ensure change management compliance. Maintain project documentation. Ensure audit-ready documentation. Support IT governance activities. Follow information security policies. Protect confidential business information. Escalate project risks and issues appropriately. Education Bachelor's Degree in:Computer Science Computer Engineering Information Technology Software Engineering Information Systems Related Discipline Required Experience Minimum 5+ years of IT experience. Minimum 2–4 years of software development or application configuration experience. Experience in Business Analysis and Quality Assurance. Banking or Financial Services experience is preferred. Experience working in Agile and Waterfall environments.

Job Purpose The Information Technology Lead is responsible for ensuring that the organization’s IT services, systems, devices, networks, user access, software subscriptions, and technology assets are reliable, secure, and well managed. The role leads day-to-day IT support while coordinating with internal departments, vendors, procurement, finance, and cybersecurity teams.<br>Key Responsibilities Lead the IT service desk, manage user support requests, meet response-time targets, and resolve day-to-day technical issues. Create, modify, review, and remove user accounts and access rights for employees, including onboarding, transfers, and offboarding. Administer Microsoft 365 services, including user licences, mailboxes, devices, policies, and reseller coordination. Manage the full lifecycle of IT equipment, including computers, printers, phones, peripherals, setup, maintenance, replacement, retirement, and disposal. Maintain an accurate IT asset register, including asset tagging, ownership, allocation, audits, and compliance records. Operate and maintain office and store IT infrastructure, including Wi-Fi, network equipment, cameras, firewalls, cabling, printers, and telephony systems. Source IT vendors and support procurement activities, including obtaining quotations, recommending suppliers, following up on delivery, invoices, payments, and renewals with Procurement and Finance. Manage software subscriptions, renewals, licensing, IT expenditure, and related payment or credit-card settlements. Coordinate endpoint security, device updates, patching, antivirus, and security alerts with the Cybersecurity team. Identify, document, track, and close IT risks, ensuring evidence is maintained and corrective actions are completed. Maintain IT service-management processes, ensuring service desk activities, asset controls, and security requirements are properly documented. Support the delivery of managed IT services to external clients in coordination with the Services Department. Prepare weekly IT reviews, KPI scorecards, and reports covering tickets, assets, licences, compliance, risks, and service performance. Coordinate with Digital Transformation, Infrastructure & Cloud, AI, Development, Project Management, Wallet, and other departments on access, onboarding, systems, and operational support. <br>Qualifications and Requirements Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field. Minimum 4–6 years of practical IT support, systems administration, or IT operations experience. Strong experience with Microsoft 365 administration, user access management, endpoint/device management, and IT asset management. Good knowledge of networking, Wi-Fi, firewalls, CCTV, printers, telephony, and office IT infrastructure. Familiarity with cybersecurity fundamentals, patch management, endpoint protection, risk tracking, and IT controls. Experience coordinating IT vendors, procurement, subscriptions, invoices, and renewals. Strong troubleshooting, communication, documentation, prioritization, and stakeholder management skills. Experience in a multi-site, retail, services, or fast-paced business environment is preferred.

Position: Senior Systems Analyst<br><br>Industry: Oil & Gas<br><br>Location: Doha, Qatar<br><br>Role Overview<br><br>We are seeking an experienced and analytical Senior Systems Analyst to act as the focal point for business process support within the Project Services Directorate. This role is responsible for ensuring effective use of SAP and other enterprise systems, supporting end-users, and driving continuous improvement initiatives.<br><br>The successful candidate will bridge business and ICT teams, translating operational needs into system enhancements and delivering optimized solutions that support strategic project objectives.<br><br>Key Responsibilities<br><br>Business & Systems Support<br><br>Serve as the primary point of contact for system-related queries and issue resolution for engineering and project teams. Provide first-line support to ensure systems operate efficiently and meet user requirements within defined timelines. Liaise with ICT teams to communicate business requirements and support system enhancements.<br><br>Business Process Improvement<br><br>Conduct detailed analysis of existing processes to identify inefficiencies, bottlenecks, risks, and opportunities for improvement. Develop and recommend innovative solutions to enhance business processes and system utilization. Drive automation and integration initiatives across SAP modules (e.g., SAP PS, ES) and related systems.<br><br>Solution Development<br><br>Prepare comprehensive business cases and functional specifications for process improvement initiatives. Collaborate with stakeholders and Subject Matter Experts (SMEs) to secure alignment and approvals. Translate complex technical and operational requirements into structured documentation.<br><br>Data Analysis & Reporting<br><br>Perform data analysis and integrity checks to support performance evaluation and decision-making. Develop data models, algorithms, and dashboards to derive actionable insights. Utilize data visualization tools (e.g., Power BI, Tableau) for reporting and analytics.<br><br>Testing & Implementation<br><br>Coordinate User Acceptance Testing (UAT) and system implementation activities. Manage data migration activities across SAP and other enterprise systems. Ensure solutions are deployed effectively, meeting agreed timelines and business requirements.<br><br>Cross-Functional Coordination<br><br>Work closely with internal stakeholders across departments to resolve complex business challenges. Facilitate collaboration between technical teams and business users to ensure seamless delivery of solutions.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Business, Computer Science, Information Systems, or a related discipline. Minimum 8 years of experience in business process analysis and data analytics within a project-driven environment. Prior experience in Oil & Gas or EPC industries is highly preferred. Strong expertise in business process analysis, modeling, and optimization. Hands-on experience with SAP modules (preferably SAP PS) and enterprise systems. Proficiency in data analysis, data mining, and statistical techniques. Experience in data visualization tools such as Power BI, Tableau, SAS, or Python. Knowledge of workflow automation tools (e.g., Share Point). Ability to develop data models, algorithms, and simulations. Familiarity with project management principles and methodologies. Strong documentation and diagramming skills (process flows, ERDs, workflows).

Position: Senior Systems Analyst<br><br>Industry: Oil & Gas<br><br>Location: Doha, Qatar<br><br>Role Overview<br><br>We are seeking an experienced and analytical Senior Systems Analyst to act as the focal point for business process support within the Project Services Directorate. This role is responsible for ensuring effective use of SAP and other enterprise systems, supporting end-users, and driving continuous improvement initiatives.<br><br>The successful candidate will bridge business and ICT teams, translating operational needs into system enhancements and delivering optimized solutions that support strategic project objectives.<br><br>Key Responsibilities<br><br>Business & Systems Support<br><br>Serve as the primary point of contact for system-related queries and issue resolution for engineering and project teams. Provide first-line support to ensure systems operate efficiently and meet user requirements within defined timelines. Liaise with ICT teams to communicate business requirements and support system enhancements.<br><br>Business Process Improvement<br><br>Conduct detailed analysis of existing processes to identify inefficiencies, bottlenecks, risks, and opportunities for improvement. Develop and recommend innovative solutions to enhance business processes and system utilization. Drive automation and integration initiatives across SAP modules (e.g., SAP PS, ES) and related systems.<br><br>Solution Development<br><br>Prepare comprehensive business cases and functional specifications for process improvement initiatives. Collaborate with stakeholders and Subject Matter Experts (SMEs) to secure alignment and approvals. Translate complex technical and operational requirements into structured documentation.<br><br>Data Analysis & Reporting<br><br>Perform data analysis and integrity checks to support performance evaluation and decision-making. Develop data models, algorithms, and dashboards to derive actionable insights. Utilize data visualization tools (e.g., Power BI, Tableau) for reporting and analytics.<br><br>Testing & Implementation<br><br>Coordinate User Acceptance Testing (UAT) and system implementation activities. Manage data migration activities across SAP and other enterprise systems. Ensure solutions are deployed effectively, meeting agreed timelines and business requirements.<br><br>Cross-Functional Coordination<br><br>Work closely with internal stakeholders across departments to resolve complex business challenges. Facilitate collaboration between technical teams and business users to ensure seamless delivery of solutions.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Business, Computer Science, Information Systems, or a related discipline. Minimum 8 years of experience in business process analysis and data analytics within a project-driven environment. Prior experience in Oil & Gas or EPC industries is highly preferred. Strong expertise in business process analysis, modeling, and optimization. Hands-on experience with SAP modules (preferably SAP PS) and enterprise systems. Proficiency in data analysis, data mining, and statistical techniques. Experience in data visualization tools such as Power BI, Tableau, SAS, or Python. Knowledge of workflow automation tools (e.g., Share Point). Ability to develop data models, algorithms, and simulations. Familiarity with project management principles and methodologies. Strong documentation and diagramming skills (process flows, ERDs, workflows).

Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.

Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.

Communication<br><br>Internal Communication:<br><br> Senior Managers Superintendents & Fleet Managers Ship Officers IT Dept MPCS<br><br>Purpose:<br><br> Work closely with Fleet Managers and other members of Ship Management including Marine and Technical team, highlight areas of improvement. Monitor of Shipnet application and do necessary changes in maintenance schedule in consultation with the Managers. PMS compliance by Vessel to be audited and corrective actions to be taken. Technical inputs to Shipnet IT team for PMS change requests and other modifications required through MSM PMS engineer. Technical evaluation of contracted bulk spares, stores and services by the procurement department<br><br>External Communication: -<br><br> Various Vendors and Service providers<br><br>Purpose:<br><br> Spare parts, Services, Logistics and IT outsourced services.<br><br>Occupational Health & Safety and Environment<br><br>Accountability:<br><br>Accountable to their line manager and direct reports as far as is practical to ensure<br><br> a safe place of work. Safe systems of work. Safe assest, plant & equipment. Provision of information and training.<br><br>Responsibility:<br><br> His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities.<br><br>In Particular To:<br><br> Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented. Ensure all employees and contractors under their control are competent to undertake their duties. Ensure all accidents, incidents and near misses are reported and investigated. Promote good behaviors and set a personal example regarding occupational health and safety matters.<br><br>Authority:<br><br>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.

Communication<br><br>Internal Communication:<br><br> Senior Managers Superintendents & Fleet Managers Ship Officers IT Dept MPCS<br><br>Purpose:<br><br> Work closely with Fleet Managers and other members of Ship Management including Marine and Technical team, highlight areas of improvement. Monitor of Shipnet application and do necessary changes in maintenance schedule in consultation with the Managers. PMS compliance by Vessel to be audited and corrective actions to be taken. Technical inputs to Shipnet IT team for PMS change requests and other modifications required through MSM PMS engineer. Technical evaluation of contracted bulk spares, stores and services by the procurement department<br><br>External Communication: -<br><br> Various Vendors and Service providers<br><br>Purpose:<br><br> Spare parts, Services, Logistics and IT outsourced services.<br><br>Occupational Health & Safety and Environment<br><br>Accountability:<br><br>Accountable to their line manager and direct reports as far as is practical to ensure<br><br> a safe place of work. Safe systems of work. Safe assest, plant & equipment. Provision of information and training.<br><br>Responsibility:<br><br> His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities.<br><br>In Particular To:<br><br> Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented. Ensure all employees and contractors under their control are competent to undertake their duties. Ensure all accidents, incidents and near misses are reported and investigated. Promote good behaviors and set a personal example regarding occupational health and safety matters.<br><br>Authority:<br><br>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.