وظائف مندوب مشتريات في قطر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 235429 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-08-24</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 235011 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Cargo &amp; Airport Operations <br> <br> <ul><li><span>Closing Date:</span> <span>2026-08-06</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Lead Business Finance Officer (6 months) <p>1. JOB PURPOSE:</p><br> <p>The Lead Business Finance Officer will be responsible for the preparation of financial and strategic planning, monitor execution of financial plans by tracking risks, controls, opportunities, and driving corrective actions in cooperation with the management team. Leads, directs and develops recognition as an expert in financial matters for the assigned function.</p><br> <p>As a subject matter expert, the role will provide value-added, meaningful, and insightful reporting and analysis for the Senior Management.</p><br> <p>2. ACCOUNTABILITIES</p><br> <p>Operational</p><br> <ul><li>Review the Budget prepared by Departments with reference to various parameters, restrictions &amp; limits specified by the management for ensuring that the additions sought are reasonable and minimized depending on the circumstances of operation.</li><li>Analyze monthly financial statements, identify the drivers of financial performance and propose potential solutions. Evaluate and prioritize financial and operational viability and attractiveness of solutions proposed by self and others.</li><li>Produce periodic financial forecasts, projections, as well as annual strategic and financial plans.</li><li>Independently complete reviews of current practices to ensure effective control and/or feasibility reviews of proposed business operating plans to ensure the most efficient functioning of all areas of the company.</li><li>Identify procedures &amp; practices that involve additional cost, wasteful &amp; avoidable expenditure, quality in excess of requirement, cheaper alternatives without compromising quality, and suggest methods or improvements to reduce or control costs.</li><li>Review and prepare analyses of potential new business ventures to evaluate adequacy of supporting business cases with new reports/formats/distribution media.</li><li>Maintain a database of all statistical information on various matters, e.g., KPIs, data relevant to the determination of KPIs, for the past 3–4 years for effective comparison of performance.</li><li>Report on actual investment or initiative results after implementation and compare to the original project plan.</li><li>Monitor the capital budget to ensure funds are spent as intended.</li><li>Revise existing IAPs &amp; Policies to update and accurately reflect current practices and management instructions.</li><li>Develop new Policies &amp; IAPs for any area of operation not covered by existing IAPs &amp; Policies and ensure all practices are as per Delegation of Authority (DOA).</li><li>Perform related duties as assigned which may not be specifically listed in the job description but are within the general occupational series and responsibility level associated with the incumbent's class of work.</li><li>Present the annual planning process within the assigned area and function as a resource for area's planners on the criteria for the current processes.</li><li>Maintain and update key operating statistics of the airline constantly sought at various levels of management for decision-making, including other airline statistics.</li></ul><p><strong>Education</strong></p><br> <ul> <li> Bachelor's degree in Finance, Accounting, Economics, or a related field. </li> <li> MBA or Master's degree in Finance or Business Administration is an advantage. </li> <li> Professional certification such as CPA, CMA, ACCA, or CIMA is highly preferred. </li> </ul> <p><strong>Experience</strong></p><br> <ul> <li> Minimum 8–10 years of progressive experience in financial planning &amp; analysis (FP&amp;A), business finance, financial analysis, or corporate finance. </li> <li> At least 3 years of experience in a senior finance or business partnering role. </li> <li> Experience leading annual budgeting, forecasting, long-range financial planning, and management reporting. </li> <li> Experience evaluating business cases, investment proposals, and capital expenditure projects. </li> <li> Experience developing financial models, KPIs, dashboards, and performance reports. </li> <li> Aviation, transportation, logistics, or large corporate experience is preferred. </li> </ul> <p><strong>Technical Skills</strong></p><br> <ul> <li> Strong knowledge of financial planning, budgeting, forecasting, and variance analysis. </li> <li> Advanced financial modeling and analytical skills. </li> <li> Strong understanding of financial statements and business performance metrics. </li> <li> Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or equivalent). </li> <li> Advanced proficiency in Microsoft Excel, including PivotTables, Power Query, and financial modeling. </li> <li> Experience using business intelligence and reporting tools such as Power BI, Tableau, or similar is an advantage. </li> <li> Sound knowledge of internal controls, financial governance, and corporate policies. </li> </ul> <p><strong>Core Competencies</strong></p><br> <ul> <li> Strategic financial planning and business partnering. </li> <li> Financial analysis and commercial acumen. </li> <li> Budget management and cost optimization. </li> <li> Business case development and investment appraisal. </li> <li> KPI development and performance management. </li> <li> Risk identification and financial controls. </li> <li> Excellent problem-solving and decision-making abilities. </li> <li> Strong presentation and executive communication skills. </li> <li> Ability to influence stakeholders and collaborate across departments. </li> <li> Strong organizational skills with the ability to manage multiple priorities and deadlines.</li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Primary Purpose of the Job</strong><br><p>Responsible for all commercial, logistical and administrative support to LNG trading activity, to ensure that all obligations arising from the LNG contract and charter party are met and carried out professionally.</p><br><p>Liaise with traders to maximize the value-add through the application of economics and optimization skills for profitable operations, and minimize the profit leakage from the flexibility and optionality embedded in the LNG contracts and supply programs.</p><br> <br><strong>Required Experience and Skills</strong><br><ul><li>At least 5 years' experience in commercial operations including 2 years' in LNG operations with leading IOCs, NOCs or reputable trading companies.</li><li>A key criterion is to be able to operate within a non-standard environment where the counterparty requires and expects considerable support and at the same time be able to gently introduce standardization and efficiency</li><li>A good level of fluency in the English language, both written and spoken is required; other languages such as Spanish, Japanese, Mandarin and Korean would also be an advantage</li><li>Multi-disciplinary knowledge and broad competence is required in areas such as trading, risk control, sales operations, commercial, financial, contract administration, legal, economic analysis and projects.</li><li>Sales management and commercial operations skills must have been demonstrated in previous jobs and/or assignments, including client-relationship management.</li><li>Excellent negotiation skills, communication and interpersonal skills.</li><li>Top level written and verbal communication skills.</li><li>Excellent client and internal stakeholder management skills.</li><li>Ability to take fast risk-based decisions, sometimes based on limited amount of information.</li><li>Sound computer literacy skills, including user knowledge of CTRM systems.</li><li>Reasonable knowledge of international competition, anti-trust laws, freight contracts and shipping required in the context of LNG trading, and working with a high standard of personal integrity.</li></ul> <br><strong>Educational Qualifications</strong><br><ul><li>Bachelor degree in Economics, Law, Business Administration or equivalent from an internationally recognized university.</li><li>Postgraduate Qualification (MSc. or MBA) preferred.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>The Business Setup &amp; Operations Officer will support the establishment and launch of a new online toy retail business in Qatar. The company will import toys from China and sell directly to customers through its online store, while also supplying retailers through a B2B wholesale model.</span></span></p><br><p><span><span>The role will act as the business owner’s key coordination point, ensuring that registration, compliance, technology, logistics, inventory, pricing and operational requirements are completed before launch.</span></span></p><br><p><b><span><span>Key Responsibilities</span></span></b></p><br><ul><li><span><span>Review the company’s business setup status and confirm that all required registrations, licences and approvals are complete.</span></span></li><li><span><span>Follow up on commercial registration, import code, municipality approvals and other business compliance requirements.</span></span></li><li><span><span>Coordinate with the website and e-commerce technology provider to ensure the online store, payment process and delivery integration are completed on schedule.</span></span></li><li><span><span>Coordinate with suppliers, freight partners, customs agents and logistics providers regarding incoming inventory.</span></span></li><li><span><span>Track shipment status, customs clearance, warehousing and storage arrangements.</span></span></li><li><span><span>Establish basic operating procedures for:</span></span><ul><li><span><span>Order processing</span></span></li><li><span><span>Inventory tracking</span></span></li><li><span><span>Customer service</span></span></li><li><span><span>Returns and exchanges</span></span></li><li><span><span>Delivery coordination</span></span></li></ul></li><li><span><span>Support the preparation and finalization of product catalogues, descriptions and pricing.</span></span></li><li><span><span>Calculate landed product costs, including product price, shipping, customs charges and other applicable fees.</span></span></li><li><span><span>Assist in developing both B2C and B2B sales channels.</span></span></li><li><span><span>Coordinate with or supervise future sales personnel once appointed.</span></span></li><li><span><span>Establish simple financial tracking systems covering sales, costs, margins and operating expenses.</span></span></li><li><span><span>Maintain a launch checklist and provide regular progress updates to the business owner.</span></span></li><li><span><span>Identify potential risks, delays, compliance gaps and operational blockers.</span></span></li><li><span><span>Recommend practical corrective actions to ensure the business launches on time.</span></span></li><li><span><span>Coordinate meetings and follow-ups with technology providers, suppliers, logistics companies and other external partners.</span></span></li></ul><br><span>Requirements</span><p><b><span><span>Requirements</span></span></b></p><br><ul><li><span><span>Previous experience setting up, launching or managing a small business, retail operation or e-commerce company in Qatar.</span></span></li><li><span><span>Good knowledge of Qatar business registration, commercial licensing and compliance procedures.</span></span></li><li><span><span>Familiarity with import documentation, customs clearance and logistics processes.</span></span></li><li><span><span>Experience coordinating with multiple service providers, including technology companies, suppliers, freight forwarders and warehouses.</span></span></li><li><span><span>Understanding of e-commerce operations, order fulfilment, inventory management and customer service.</span></span></li><li><span><span>Basic financial knowledge, including costing, margins, pricing and spreadsheet-based tracking.</span></span></li><li><span><span>Strong organizational and project-coordination skills.</span></span></li><li><span><span>Ability to independently manage tasks, deadlines and follow-up activities.</span></span></li><li><span><span>Strong problem-solving skills and the ability to identify risks before they affect the launch.</span></span></li><li><span><span>Good communication and stakeholder-management skills.</span></span></li><li><span><span>Fluency in English is required; Arabic language ability is preferred.</span></span></li><li><span><span>Must be available for regular progress meetings and occasional in-person meetings in Doha.</span></span><br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead a diversified family office investment portfolio across real estate, private equity, venture capital, listed and private investments. Drive investment strategy, portfolio management, financial reporting, stakeholder management, team leadership, investment analysis, commercial decision-making, business planning, due diligence, investment evaluation and partnership development across multiple sectors. Lead investment strategy and portfolio management across multiple asset classes. Identify, evaluate and execute investment opportunities. Prepare and review investment analysis, financial models and portfolio reporting. Lead internal teams and collaborate with external partners and advisers. Develop commercial strategies and investment business cases. Manage stakeholder relationships with founders, investors and partners.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>10+ years in investment management, private equity, venture capital, family office, corporate development or principal investments.</li><li>Multi-sector investment experience (real estate, VC, PE, equities or operating businesses).</li><li>Portfolio management, investment analysis, financial reporting and stakeholder management.</li><li>Leadership experience and excellent commercial judgement.</li><li>Qatar ecosystem knowledge desirable with strong international network.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The job purpose of a Senior Soft Services Officer typically involves managing and overseeing soft services within a facility or property. This includes ensuring the highest standards of delivery and excellent service at all times, monitoring specialist sub-contractors to ensure compliance with Company standards, adequately staffing all areas under their control, providing staff with appropriate resources and equipment, ensuring staff complete tasks according to work schedules, and escalating any ongoing issues to the Soft Services Manager when necessary. The Senior Soft Services Officer plays a crucial role in maintaining cleanliness, efficiency, and quality service delivery within the facility they are responsible for.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure the cleaning service provides the highest standards of delivery and excellent service at all times.</p><br> <p>Monitor the specialist sub-contractors to ensure compliance with Company standards and efficient service provision.</p><br> <p>Adequately staff all areas under their control and proactively supervising staff in their duties.</p><br> <p>Provide staff with appropriate resources and equipment to carry out their roles effectively.</p><br> <p>Ensure staff complete tasks according to work schedules and escalate any ongoing issues to the Soft Services Manager when necessary.&nbsp;</p><br> <p>Monitor and record sickness and absence for Team Leaders, conduct return-to-work interviews, and carry out counseling sessions as needed.</p><br> <p>Conduct cleaning standard self and joint audits with client representatives and take appropriate action where a shortfall in standards is identified.</p><br> <p>Provide job training and assessments for staff when necessary to support training initiatives.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Thorough understanding of soft services operations including cleaning, landscaping, and security.</p><br> <p>Leadership capabilities to supervise service providers and ensure adherence to quality standards.</p><br> <p>Knowledge of property management regulations and health and safety protocols.</p><br> <p>Effective communication skills for tenant interaction and problem resolution.</p><br> <p>Organizational skills to manage schedules, budgets, and resources efficiently.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Damage and Loss Prevention L2<br>Emergency Planning L2<br>Leadership<br>Process Hazard Analysis Studies L2<br>Quality<br>Resilience<br>Security &amp; Housekeeping Knowledge L2<br>Work Order Management L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior HSE Officer performs execution of Safety Practices and procedures which includes implementation of PHS, CEMP plans, accomplishing task analysis, evaluation of hazardous conditions, recommendation of control measures, and investigation of accidents/incident, implementation of training programs and safeguard execution of work to ensure a safe working environment. Assists Project HSE Manager / HSE Engineer in health and safety management and its necessity.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement HSE policies, procedures, and programs to ensure compliance with regulations and standards.</p><br> <p>Conduct risk assessments and audits to identify hazards, evaluate risks, and implement control measures.</p><br> <p>Lead incident investigations, root cause analyses, and corrective action planning to prevent recurrence.</p><br> <p>Provide HSE training and education to employees to promote a culture of safety and environmental stewardship.</p><br> <p>Monitor and evaluate HSE performance metrics, track trends, and analyze data to measure progress and identify areas for improvement.</p><br> <p>Liaise with regulatory agencies, clients, and stakeholders on HSE matters, ensuring compliance with legal and contractual requirements.</p><br> <p>Prepare HSE reports, presentations, and documentation for internal and external stakeholders, communicating key findings and recommendations.</p><br> <p>Conduct HSE inspections and audits to ensure compliance with regulations, standards, and best practices.</p><br> <p>Drive continuous improvement in HSE performance through the implementation of best practices, lessons learned, and feedback mechanisms.</p><br> <p>Provide HSE guidance and support to management, department heads, and project teams, promoting a proactive approach to risk management and HSE excellence.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Thorough understanding of health, safety, and environmental regulations, standards, and best practices.</p><br> <p>Strong leadership and communication skills to effectively lead HSE initiatives and communicate requirements to stakeholders.</p><br> <p>Technical expertise in conducting risk assessments, incident investigations, and implementing control measures.</p><br> <p>Analytical skills to evaluate HSE performance metrics, track trends, and identify areas for improvement.</p><br> <p>Ability to develop and deliver effective HSE training programs to promote awareness and compliance among employees.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Fire Hazard Inspections L2<br>Safety Inspections L2<br>Incident Investigations L2<br>Worker Health and Safety L2<br>Agility<br>Safety Education Programs L2<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or any related field<br>Certificate in NEBOSH or Level 6 Diploma in OHS<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>1. Administrative &amp; Clerical Support</strong></p><br><ul><li><p><strong>Filing &amp; Data Entry:</strong> Maintain accurate and organized digital and physical employee personnel files. Scan, upload, and archive documents daily.</p></li><li><p><strong>Inbox Management:</strong> Monitor the general HR inbox, responding to routine employee questions (e.g., "How do I request PTO?" or "Where do I find the insurance form?") and escalating complex issues to senior team members.</p></li><li><p><strong>Mail &amp; Supplies:</strong> Distribute incoming mail, prepare outgoing packages, and manage office/HR supply inventory.</p></li></ul><br><p><strong>2. Onboarding &amp; Offboarding Support</strong></p><ul><li><p><strong>New Hire Paperwork:</strong> Prepare new hire offer letters and onboarding packets. Ensure all I-9 forms and tax documents are collected and completed correctly on the employee's first day.</p></li><li><p><strong>Orientation Scheduling:</strong> Coordinate the logistics for new hire orientation (booking rooms, ordering catering, setting up equipment, preparing name badges).</p></li><li><p><strong>Offboarding:</strong> Collect signed resignation forms, deactivate building access badges, and process asset returns (laptops/phones) under the supervision of a senior team member.</p></li></ul><br><p><strong>3. Benefits &amp; Payroll Assistance</strong></p><ul><li><p><strong>Benefits Support:</strong> Assist employees with basic benefits enrollment questions and direct them to the correct insurance carriers for complex claims.</p></li><li><p><strong>Payroll Data:</strong> Assist the payroll team by compiling timesheets and verifying PTO requests to ensure they are approved before the payroll deadline.</p></li></ul><br><p><strong>4. Recruitment Administration (If applicable)</strong></p><ul><li><p><strong>Scheduling:</strong> Coordinate interview schedules between candidates and hiring managers.</p></li><li><p><strong>Background Checks:</strong> Initiate and track the status of background check requests.</p></li><li><p><strong>Job Postings:</strong> Assist with posting job advertisements on job boards and the company careers page.</p></li></ul><br><p><strong>Qualifications</strong></p><br><p><strong>Education &amp; Experience</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree (in progress or completed) in Human Resources, Business, or a related field is a plus but <strong>not required</strong>.</p></li><li><p><strong>Experience:</strong> At least 2 years of administrative or office experience. Prior HR experience is <em>not</em> required; we are willing to train the right candidate!</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Education:</strong> Bachelor’s degree (in progress or completed) in Human Resources, Business, or a related field is a plus but <strong>not required</strong>.</p></li><li><p><strong>Experience:</strong> At least 2 years of administrative, office, and Human Resources experience. </p></li><li><p><strong>Certification </strong>in HR (e.g., SHRM-CP, PHR) is preferred to demonstrate commitment and knowledge of best practices.</p></li><li><p>Experience in a fast-paced, dynamic industry is essential to adapt to changing HR needs and challenges.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.</span></p><br><p><span>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.</span></p><br><br><b>Qualifications:</b><br><ul><li><span>Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred.</span></li><li><span>Proficiency in using property management and guest service systems (e.g., Opera, HotSOS).</span></li><li><span>Exceptional communication and interpersonal skills.</span></li><li><span>Strong local knowledge of Doha’s dining, entertainment, and cultural scene.</span></li><li><span>Ability to multitask and remain calm under pressure.</span></li><li><span>Fluency in English is required; additional language skills (Arabic or others) are a strong advantage.</span></li></ul><p><span>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.</span></p><br><p><span>Apply today and start your journey with us!</span><br>_______________________________________________<br><i>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></p><br> </div>

<p>Position Overview We are seeking a friendly, organized, and dependable Customer Service Representative Admin to join our remote team. This entry-level position combines customer service with administrative support, including responding to customer inquiries, updating records, processing routine requests, entering data, and maintaining organized documentation. The ideal candidate communicates professionally, pays close attention to detail, and is comfortable using computers, email, chat, spreadsheets, and online systems. Previous professional customer service or administrative experience is not required. Training and ongoing guidance will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position.</p><p>Key Responsibilities</p><p>Customer Service &amp; Support</p><ul><li>Respond to customer questions through email, chat, phone, or approved support channels.</li><li>Provide clear and professional information regarding routine products, services, accounts, or requests.</li><li>Assist customers with general questions and basic service concerns.</li><li>Follow established procedures when resolving routine issues.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide customers with accurate next steps and available solutions.</li><li>Follow up on open requests when necessary.</li><li>Escalate complex, sensitive, or unresolved concerns to the appropriate team.</li><li>Maintain a courteous and helpful customer experience.</li></ul><p>Administrative Support</p><ul><li>Provide routine administrative assistance to supervisors and team members.</li><li>Process forms, requests, and general business documentation.</li><li>Prepare and update spreadsheets, trackers, contact lists, and administrative logs.</li><li>Organize digital files and shared folders.</li><li>Route information and requests to appropriate departments.</li><li>Assist with routine email and inbox management.</li><li>Track assigned administrative tasks and deadlines.</li><li>Support additional clerical projects as needed.</li></ul><p>Data Entry &amp; Record Maintenance</p><ul><li>Enter and update customer information in approved company systems.</li><li>Maintain accurate customer profiles, notes, and service records.</li><li>Record customer interactions, requests, and resolutions.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Make routine corrections when authorized.</li><li>Maintain organized electronic records.</li><li>Perform basic data-quality checks.</li></ul><p>Customer Request Processing</p><ul><li>Review and process routine customer requests according to established procedures.</li><li>Verify that required information has been provided.</li><li>Update the status of requests in internal systems.</li><li>Track outstanding requests requiring follow-up.</li><li>Coordinate with internal departments when additional assistance is required.</li><li>Notify customers of routine updates or next steps when appropriate.</li><li>Escalate requests requiring specialized approval or support.</li></ul><p>Documentation &amp; File Management</p><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Maintain electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized customer or business records when requested.</li><li>Maintain templates, forms, and reference materials.</li><li>Protect confidential customer and company information.</li></ul><p>Communication &amp; Team Coordination</p><ul><li>Communicate professionally through email, chat, phone, and virtual meetings.</li><li>Provide status updates regarding assigned work.</li><li>Coordinate routine information with other departments.</li><li>Participate in virtual training, meetings, and coaching sessions.</li><li>Ask for clarification when instructions or customer information are incomplete.</li><li>Report recurring customer concerns or administrative issues.</li><li>Maintain dependable communication while working remotely.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Professional and courteous customer-service approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine customer and administrative requests.</li><li>Basic problem-solving skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful:</li><li>Customer service or customer support.</li><li>Administrative or clerical responsibilities.</li><li>Microsoft Word, Excel, and Outlook.</li><li>Google Docs, Sheets, Drive, and Gmail.</li><li>CRM or customer-support platforms.</li><li>Ticketing or help-desk systems.</li><li>Data entry and record maintenance.</li><li>Email, chat, or phone-based customer support.</li><li>Digital document-management systems.</li><li>Remote communication and collaboration tools.</li><li>Experience gained through internships, volunteer work, academic projects, retail, hospitality, call centers, office support, or other customer-facing environments may also be considered relevant.</li></ul><p>Skills &amp; Competencies</p><ul><li>Customer Focus: Provide helpful, respectful, and professional assistance.</li><li>Communication: Explain information clearly through written and verbal channels.</li><li>Organization: Maintain orderly customer records, documents, and assignments.</li><li>Attention to Detail: Review information carefully and identify errors or missing details.</li><li>Problem Solving: Handle routine customer concerns using approved resources and procedures.</li><li>Time Management: Manage multiple requests and complete responsibilities on schedule.</li><li>Dependability: Maintain consistent productivity and follow through on assigned tasks.</li><li>Adaptability: Learn new systems, procedures, and customer-service processes.</li><li>Confidentiality: Protect sensitive customer, employee, and company information.</li></ul><p>What We Offer</p><ul><li>Depending on employment status, location, and eligibility, benefits may include:</li><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development and skills training.</li><li>Regular coaching and performance feedback.</li><li>Career growth and advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p>Ideal Candidate</p><ul><li>You may be a strong fit if you:</li><li>Enjoy helping customers and solving routine problems.</li><li>Communicate clearly, patiently, and professionally.</li><li>Are organized and detail-oriented.</li><li>Are comfortable working with computers and online systems.</li><li>Can handle customer service and administrative responsibilities.</li><li>Can manage multiple requests while maintaining accuracy.</li><li>Follow established procedures carefully.</li><li>Work effectively and independently in a remote environment.</li><li>Are willing to learn new software and processes.</li><li>Can handle confidential information responsibly.</li><li>Are interested in developing experience in customer service, administration, or business operations.</li><li>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service or administrative role are encouraged to apply.</li></ul><p>Application Process</p><ul><li>Interested candidates should submit an updated resume and complete the required application information.</li><li>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering customer communication, attention to detail, data entry, organization, basic problem solving, or computer proficiency.</li><li>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.</li></ul><p>Equal Opportunity Statement</p><ul><li>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.</li></ul>

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Job Title: People & Culture Welfare Officer<br><br>Department<br><br>People & Culture (Human Resources)<br><br>Job Summary<br><br>The People & Culture Welfare Officer is responsible for enhancing the overall employee experience by planning and coordinating welfare initiatives, engagement activities, accommodation programs, and employee well-being projects. The role also supports internal communications, employee surveys, event coordination, and reporting to promote a positive and engaging workplace culture.<br><br>Key Responsibilities<br><br>Employee Welfare & Engagement<br><br>Plan, organize, and coordinate employee engagement and welfare activities. Support the implementation of employee well-being programs and initiatives. Coordinate employee events, celebrations, recognition programs, and community activities. Promote employee participation in People & Culture initiatives.<br><br>Accommodation & Welfare<br><br>Conduct employee accommodation inspections and satisfaction surveys. Monitor employee welfare concerns and coordinate appropriate follow-up actions. Work closely with departments to improve accommodation and welfare standards.<br><br>Internal Communication<br><br>Design posters, announcements, newsletters, and promotional materials using Canva. Prepare employee communications for company events, campaigns, and awareness programs. Ensure communication materials follow company branding guidelines.<br><br>Administration & Reporting<br><br>Maintain employee welfare records and documentation. Prepare reports, trackers, and dashboards using Microsoft Excel. Analyze survey results and prepare summaries with recommendations for management.<br><br>Event Coordination<br><br>Coordinate logistics for employee engagement activities and welfare events. Liaise with internal departments and external suppliers to ensure successful event execution. Assist in organizing health campaigns, sports events, social activities, and recognition programs (Corporate Social Responsibility (CSR) Activities).<br><br>Employee Support<br><br>Respond to employee welfare inquiries professionally and confidentially. Assist employees with welfare-related concerns and provide guidance where appropriate. Promote positive employee experience throughout the organization.<br><br>Qualifications<br><br>Bachelor's degree in Human Resources, Business Administration, Hospitality Management, Marketing, or a related field. Previous experience in Human Resources, Employee Welfare, Employee Engagement, or Hospitality is preferred.<br><br>Skills & Competencies<br><br>Proficient in Microsoft Excel (data management, reports, charts, formulas, and trackers). Proficient in Canva for creating professional communication materials and event collateral. Good knowledge of Microsoft Office (Word, Power Point, Outlook). Strong organizational and time management skills. Excellent verbal and written communication skills. Ability to manage multiple projects and meet deadlines. Strong interpersonal and customer service skills. Analytical and problem-solving abilities. Ability to maintain confidentiality and professionalism.<br><br>Preferred Experience<br><br>Experience coordinating employee engagement activities or welfare programs. Experience creating surveys and analyzing employee feedback. Experience in preparing presentations and management reports. Experience working in the hospitality industry is an advantage. Familiarity with HR systems and employee communication platforms is preferred.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Join the Team at ABYAT - Your Gateway to Retail Excellence! <br>About us Are you ready to be part of the largest retail store in the Middle East ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof. <br>Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings. <br>Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success. <br>Position: HRBP Officer Location: Qatar Type: Full-time <br>As a HRBP Officer, you will be responsible to help build on organizational and people competencies, and shape as well as implement effective people strategies within the organization<br>Key Responsibilities: <br> Onboarding Collect all mandatory documents for newly hired employees. Perform induction for newly hired employees. Ensuring new hires have the necessary technical assistance to set up their hardware, software and office stations. <br>Employee Relations & communications Act as a focal point between employees and the organization to develop people practices and enhance organizational culture & work relationships. Respond to employee inquiries and address any issues they may be experiencing to help maintain positive employee relations. Provide professional advice, support and coordinate activities/relations. Keep employees updated on important news and events. Develop and communicate positive employee engagement strategies. Develop & help implement activities to increase the Employee engagement and maintain company’s values. Implement project or communications activity assigned by the management. <br>Performance Management & Training & Development Providing assistance and guidance throughout the Performance Management Cycle. Coordinate with the training and professional development team to implement the training and development plan and programs. Supervise the process implementation of succession plans. <br>Government Relations Support all tasks related to government relations for the employees. Monitoring and stay up-to-date with changes in Qatar regulation, and provide monthly reports of the same. <br>Recruitment Collect CVs from the Walk-ins & referral candidates, and upload them to the system. Create or update employee records. Represent the company at recruiting events (i.e., college job fairs), providing company/job information and interviewing applicants. Monitor & maintain localization /Nationalization quotas /ratios Coordinate for interviews when needed <br>HRIS Perform employee data entry on the System, when needed. <br>Payroll Enter new employees’ data (e.g. bank accounts and IBAN) into internal system. Record employee information such as exemptions, transfers and resignations, to maintain and update it on the system. <br>Qualifications: 3 to 5 years of experience in HR, and preferably including experience in the employee relations function A Bachelor’s Degree in Human resources or related field is a preference. HR certificate (CIPD, PHRI) is a plus Arabic Speaker is a must.<br>Apply now and take the first step towards an exciting career with ABYAT!

Primary Purpose Of The Job<br><br>Perform duties as a watch commander to direct and motivate teams responding to fires, rescues and other emergency situations to prevent escalation as quickly as possible. Design and formulate drills and exercises within the community to develop individual and team competencies to the benefit of the industrial cities community and within a safe working environment.<br><br>Direct the on-station shift in the performance of routine and non-routine duties, including emergency operations, exercises, drills, emergency vehicle operation and preparedness activities.<br><br>Required Experience And Skills<br><br>Minimum 7 years as a Fire-Fighter or equivalent in a commercial or industrial Fire-Fighter environment, civil defence force, or military fire service or three years as leading fireman in QP. Possess a valid driving License – preferably Heavy Vehicle. Technical skills – must be able to use broad range of modern equipment for fire fighting and rescue. The ability to rapidly absorb information on arrival at an incident in conditions which may be dangerous and confusing and accordingly dictate instructions to the on scene crews. Understanding for the victims of fire and accident and able to cope with distressing circumstances. Intermediate English Language (Qatar Energy L4) both spoken and written.<br><br>Educational Qualifications<br><br>Completed secondary school education. Successfully completed Basic Fire Fighter 1 & 2 (NFPA 1001) & Breathing Apparatus Wearer Course or equivalents. Successfully completed NFPA 1041 Fire Instructor 1 & NFPA Fire Officer 1 & 2Qualified First Aider to first responder (CPR with AED) level.

Primary Purpose Of The Job<br><br>Perform duties as a watch commander to direct and motivate teams responding to fires, rescues and other emergency situations to prevent escalation as quickly as possible. Design and formulate drills and exercises within the community to develop individual and team competencies to the benefit of the industrial cities community and within a safe working environment.<br><br>Direct the on-station shift in the performance of routine and non-routine duties, including emergency operations, exercises, drills, emergency vehicle operation and preparedness activities.<br><br>Required Experience And Skills<br><br>Minimum 7 years as a Fire-Fighter or equivalent in a commercial or industrial Fire-Fighter environment, civil defence force, or military fire service or three years as leading fireman in QP. Possess a valid driving License – preferably Heavy Vehicle. Technical skills – must be able to use broad range of modern equipment for fire fighting and rescue. The ability to rapidly absorb information on arrival at an incident in conditions which may be dangerous and confusing and accordingly dictate instructions to the on scene crews. Understanding for the victims of fire and accident and able to cope with distressing circumstances. Intermediate English Language (Qatar Energy L4) both spoken and written.<br><br>Educational Qualifications<br><br>Completed secondary school education. Successfully completed Basic Fire Fighter 1 & 2 (NFPA 1001) & Breathing Apparatus Wearer Course or equivalents. Successfully completed NFPA 1041 Fire Instructor 1 & NFPA Fire Officer 1 & 2Qualified First Aider to first responder (CPR with AED) level.

Regional Chief Commercial Officer – Middle East<br>Executive Leadership Role International Scope<br>Drive Growth. Shape Strategy. Create Impact.<br>gategroup is the global leader in airline catering, onboard hospitality, and travel services, serving millions of passengers every day around the world.<br>We are seeking an experienced and commercially focused Regional Chief Commercial Officer to lead our commercial strategy across the Middle East region. Reporting to the Regional President and partnering closely with the Global Commercial organisation, this role will be instrumental in delivering profitable growth, strengthening strategic customer relationships, and identifying new business opportunities across a dynamic and diverse region.<br>What You'll Do<br>Lead and execute the regional commercial strategy Drive revenue growth, customer retention and margin improvement Lead business development and secure a strong pipeline of new business opportunities Build executive-level relationships with airline and strategic customers Lead major contract negotiations, RFPs and commercial initiatives Partner with Operations, Finance and Functional Leadership teams to deliver customer-focused solutions Develop and inspire a high-performing commercial organisation<br>What We're Looking For<br>Senior commercial leadership experience within aviation, hospitality, travel services, logistics, consumer services, or a similarly complex international industry. Demonstrated success in business development, customer management and strategic growth. Strong commercial acumen with experience managing large contracts and complex negotiations. Experience leading geographically dispersed teams within a matrix environment. Exceptional stakeholder engagement, influencing and leadership skills. Airline, airline catering, hospitality, travel services or strategy consulting experience will be highly regarded Bachelor's degree required; MBA preferred<br>Why gategroup?<br>This is more than a commercial leadership role. It is an opportunity to shape the growth strategy of a global market leader operating at the intersection of aviation, hospitality, retail, and food services. As Regional Chief Commercial Officer, you will have the platform to influence strategic decisions at the highest level, drive market expansion across diverse geographies, and build lasting partnerships with some of the world's leading airlines and travel brands.<br>At gategroup, we offer:<br>The opportunity to lead the commercial agenda for a multi-billion-dollar global organisation. A highly visible executive leadership role with direct influence on regional and global strategy. The ability to shape the future of aviation hospitality through innovation, digitalisation, and customer-centric solutions. Exposure to diverse international markets and cross-functional leadership teams. A collaborative, values-driven culture where entrepreneurship, accountability, and continuous improvement are encouraged. Opportunities for executive career growth within a truly global organisation operating across more than 60 countries.<br>Ready to lead the future of aviation hospitality? If you thrive in fast paced international environments, enjoy building high performing teams, and are motivated by creating sustainable growth, we would welcome your application. <br>Please send to Ms. Jackie Muscat – Regional HR Director - APME

Job Description: HSE Officer – Road/Highway Projects Salary - 3500/- 5000/- Riyal Location - Doha Duration - permanent job Industry: Road Construction / Highway Infrastructure Experience: 3–5 years in HSE, preferably in road/highway construction projects Qualification: Diploma/Degree in Engineering, Safety, Environmental Science, or related field Certification: NEBOSH IGC required; IOSH/OSHA or equivalent certification will be an advantage<br>Key Responsibilities:Implement and monitor HSE policies, procedures, and safety standards at road/highway project sites. Conduct daily site inspections, toolbox talks, safety briefings, and risk assessments. Monitor traffic management, road diversions, barricading, signage, and work-zone safety. Ensure safe working practices for excavation, earthwork, asphalt/paving, equipment operation, lifting, and other construction activities. Identify hazards and implement appropriate control measures. Investigate accidents, near misses, and unsafe conditions and prepare reports. Ensure compliance with applicable HSE regulations, client requirements, and project safety procedures. Monitor PPE compliance and safe use of construction machinery and vehicles. Coordinate emergency response drills and maintain emergency preparedness. Maintain HSE records, inspection reports, incident statistics, permits, and training documentation. Conduct regular safety training and induction programs for workers and subcontractors. Stop unsafe work where there is an immediate risk to personnel, equipment, or the public. Assist management in achieving project HSE targets and maintaining a strong safety culture. Required Skills Good knowledge of road/highway construction safety practices. Strong understanding of risk assessment and hazard identification. Knowledge of traffic management and work-zone safety. Good communication and reporting skills. Ability to work independently at a construction site. Proficiency in MS Office and preparation of HSE reports. Strong knowledge of PPE, permit-to-work systems, emergency procedures, and incidentinvestigation.<br>Preferred Profile NEBOSH IGC certification is mandatory/preferred.3–5 years of relevant HSE experience, with significant exposure to road/highway projects. Experience with contractors, subcontractors, heavy equipment, and workforce safety. Candidates with experience on major infrastructure/highway projects will be preferred.

Department: Project Development / Investment Development Reports To: Chief Executive Officer Location: Doha, Qatar Employment Type: Full-Time<br>Job Summary The Sustainable Projects Development Officer is responsible for identifying, evaluating, and developing commercially viable projects that generate both financial returns and measurable social impact. The role focuses on transforming promising development and investment ideas into well-structured, implementation-ready opportunities through market research, feasibility assessment, business model development, financial analysis, and project planning. The position will support the organization's growth strategy by developing scalable and sustainable investment opportunities across emerging markets and countries with significant development needs, particularly within the water, food, agriculture, education, healthcare, housing, and logistics sectors.<br>Project Development Cycle Opportunity Identification → Market Analysis → Feasibility Assessment → Business & Financial Modeling → Investment Proposal → Approval → Implementation<br>Key Responsibilities1. Opportunity Identification & Project Development Identify and assess sustainable investment and development opportunities in target markets. Explore opportunities across priority sectors, including water, food, agriculture, education, healthcare, housing, and logistics. Develop innovative project concepts that combine commercial sustainability with measurable social and developmental impact. Transform initial concepts into structured, practical, and implementation-ready project proposals. Develop scalable and replicable project models suitable for implementation across different markets and regions.<br>2. Feasibility Studies & Business Modeling Lead and coordinate preliminary and detailed feasibility assessments for proposed projects. Develop comprehensive project proposals covering:Market opportunity and demand. Project scope and operating model. Revenue and business model. Financing structure and capital requirements. Implementation requirements and timeline. Key risks and mitigation measures. Expected financial and social impact. Evaluate the commercial, operational, and developmental viability of proposed opportunities. Coordinate with the Financial Analyst to develop financial models, forecasts, investment scenarios, and return assessments.<br>3. Market Research & Investment Analysis Conduct market, sector, and country research to identify attractive development investment opportunities. Analyze market size, demand, competition, regulatory environment, operating conditions, and potential barriers to entry. Assess political, economic, operational, financial, and implementation risks associated with proposed projects. Convert market intelligence and research findings into clear, actionable investment recommendations. Build and maintain a structured pipeline and database of potential investment opportunities.<br>4. Project Pipeline Management Manage and follow up on projects throughout the evaluation and development stages.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Essential Duties and Responsibilities Digital Solutions & Hospitality Digitalization Supports digitalization initiatives across hotel operations, including guest-facing platforms, associate tools, reporting dashboards, online forms, workflow automation, and department productivity solutions. Assists departments in documenting manual processes and identifying simple opportunities to improve efficiency through approved digital tools and standardized workflows. Coordinates testing, user feedback, issue logging, and adoption support for digital solutions used in Rooms, F&B, Spa, Residences, Finance, Engineering, and other operational areas. Provides basic training and user guidance to help associates adopt approved digital platforms and reduce manual or duplicate work.<br>Cloud Infrastructure & Digital Solutions Assists with managing and maintaining cloud platforms such as Azure and Oracle Cloud Infrastructure for daily operations, supporting cloud-based solutions and automation tools as directed. Executes assigned automation tasks and supports monitoring of cloud resource utilisation, service availability, alerts, and cost-related reports under supervision. Proactively identifies opportunities to optimise infrastructure performance, improve system reliability, and support digital transformation initiatives at the property level.<br>Daily IT Support & Service Requests Provides first-line technical support for associates, operational departments, and approved guest technology requirements, with a focus on digital platforms and business applications. Receives, logs, prioritizes, and follows up on service requests, ensuring timely updates and proper closure of assigned tickets or digital support tasks. Troubleshoots common hardware, software, printer, network access, Wi-Fi, telephony, application, and user access issues, escalating unresolved matters with clear details.<br>Hospitality Systems, Data & Guest Technology Support Assists with support for hotel systems such as PMS, POS, key systems, guest internet, digital signage, in-room technology, guest communication tools, and other property applications. Supports data accuracy, basic reporting, dashboard checks, digital form usage, and system testing after fixes, upgrades, or configuration changes. Provides prompt support for technology issues that may affect guest service, ensuring concerns are escalated quickly when business impact is high.<br>Automation, Reporting & Process Improvement Assists with simple automation, scheduled reports, Share Point lists, Microsoft 365 tools, forms, approval flows, and department-level digital trackers as approved by the Technology Experience team. Helps maintain automation documentation, test scripts, user guides, and support notes to ensure digital solutions are easy to operate and support. Monitors assigned digital workflows or reports for failures, missing data, access issues, or user adoption concerns and escalates where needed.<br>Project, Vendor & Operational Support Assists the Technology Experience team during digital projects, system rollouts, upgrades, preventive maintenance, testing, and operational readiness activities. Coordinates basic vendor support visits or remote sessions for assigned digital or cloud-related tasks, ensuring IT visibility and proper documentation of actions taken. Follows up on assigned project tasks, handover notes, inventory updates, digital adoption actions, and department requests to support smooth delivery. Performs other similar or related duties as necessary.<br>Required Skills and Knowledge Digital, Cloud & Automation Fundamentals Basic knowledge of Microsoft 365, Share Point, Forms, Lists, Power Automate or similar automation tools is preferred. Awareness of cloud platforms such as Azure and Oracle Cloud Infrastructure, including basic monitoring, alerts, access, resource usage, and cost awareness. Basic understanding of digital workflows, reporting dashboards, data accuracy, user adoption, and process documentation. Willingness to learn hospitality digital platforms, cloud operations, integrations, automation standards, and corporate technology governance.<br>Technical Expertise Good working knowledge of desktop support, Windows operating systems, printers, mobile devices, basic networking, business applications, and common hotel technology systems. Basic understanding of PMS, POS, guest internet, endpoint protection, patching, access requests, backups, and IT service desk practices. Ability to troubleshoot issues logically, document findings clearly, and escalate with accurate information when required. Awareness of cybersecurity, privacy, asset control, and data protection practices in a hospitality environment.<br>Communication & Service Skills Strong service attitude with the ability to support guests and associates professionally and patiently. Clear communication skills with the ability to explain simple digital and technical matters to non-technical users. Ability to follow instructions, manage assigned tasks, and provide timely updates to the Technology Experience Supervisor or Manager. Good attention to detail for documentation, asset records, access requests, workflows, reports, and support logs.<br>Qualifications Diploma or bachelor’s degree in Information Technology, Computer Science, Information Systems, Digital Business, or a related field; equivalent practical experience may be considered. Entry-level role requiring minimum 0 to 2 years of IT, digital systems, automation, reporting, or technology support experience, preferably within hospitality or a service-led environment. Exposure to end-user support, Microsoft 365 tools, basic automation, reporting, asset records, cloud concepts, or business application support is preferred. Ability to work under supervision, follow approved procedures, learn quickly, and escalate issues appropriately.<br>Preferred Qualifications Microsoft, Azure fundamentals, Oracle Cloud fundamentals, Power Platform, Comp TIA, ITIL Foundation, networking, security, or hospitality system training is an advantage. Experience or academic exposure to digitalisation, automation, data reporting, cloud platforms, hotel systems, service desk platforms, or workflow tools. Basic scripting, reporting, dashboarding, automation, Share Point, Power Automate, or inventory management experience is beneficial. Previous exposure to luxury hospitality technology operations or hotel digital projects is preferred.<br>Competencies This section outlines the key competencies required for success in this entry-level digital-focused role. The most critical competencies for the Technology Experience Digital Officer are highlighted below. Guest-centricity - Supports digital and technology solutions that improve the guest and associate experience through reliable, practical, and user-friendly support. Digital Mindset - Shows curiosity and willingness to learn digital tools, automation, cloud platforms, reporting, and hospitality technology solutions. Drive - Completes assigned support tasks, routine checks, automation follow-ups, and digital project actions with urgency and accuracy. Initiative - Identifies repeated manual work, digital adoption gaps, and simple improvement opportunities, then shares recommendations with the Technology Experience team. Integrity - Handles access, cloud information, operational data, guest requests, devices, and support records with confidentiality and accountability. Adaptability - Responds positively to changing operational priorities, urgent incidents, new systems, and fast-paced hotel requirements. Collaboration - Works effectively with the Technology Experience team, operational departments, and approved vendors to support digital solutions and resolve issues.<br>Working Conditions Full-time position with occasional evening, weekend, or holiday support based on operational, digital project, or system maintenance requirements. On-call or shift support may be required for business-impacting incidents, digital service issues, or planned maintenance activities. Fast-paced hotel environment requiring practical problem-solving, clear communication, service focus, and willingness to learn. Regular interaction with guests, associates, managers, corporate technology teams, and approved vendors in a professional setting. Continuous learning is required to stay current with property systems, digital tools, cloud platforms, cybersecurity requirements, and technology standards. Employee must be subject to passing background check to be eligible for the position.<br>Experience0 to 2 years progressive work-related experience in Information Technology, digital systems support, automation, reporting, cloud fundamentals, service desk support, hospitality systems support, asset tracking, or user support documentation. The statements in this job description are intended to represent the key duties, essential nature, and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. This job description may be updated at any time. This job description will be reviewed on a regular basis to incorporate any new responsibilities which reflect business requirements.