وظائف مطورى واجهة مستخدم
٤٨٨٠ وظائف شاغرة
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>Four Seasons Residences at the Pearl Qatar is seeking a Director of Residences to manage the day-to-day operational aspects of their residential business. Four Seasons Residences the Pearl Qatar is located on Doha's iconic Pearl Island having spacious apartments and residences feature full kitchens and stunning views of the city or sea. The private residence units are located on floors 2-6, in addition to the four duplex penthouse units at the top of the building. The property offers a variety of units sizes ranging from studios to duplex. Penthouses, most with private balconies and in-unit domestic helper quarters.<br><br>As one of the leaders in branded residences since 1982, Four Seasons currently operate 55 residential properties around the world and 80% of the projects in our pipeline contain a residential component.<br><br>Responsibilities<br><br>The Director of Residences drives all leadership and management for all aspects of the Residential operation. They will be the advocate for homeowners and the homeowners governing bodies. They will be required to manage the luxury private residences, fractional ownership units, etc. with specific focus on the following attributes – Property Management, Financial Management, Asset Management, HOA Management, Service & Lifestyle and People and Rental.<br><br>Monitor the development and implementation of Residential brand strategies and supports the team in delivering flawless execution. The Director of Residences will own the development and implementation of property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the Residential entity governing agreements. Acts as the liaison between the Hotel/Resort, the Developer, and the Homeowner and fosters positive relationships between all parties.<br><br>TASKS <br><br>Property Management <br><br>Establish and execute an annual residential operations plan Establish and execute risk management, preventive maintenance and ongoing regular maintenance plans for the development Respond appropriately in the event of any residential emergency or safety situation complying with local codes and ordinance ensuring homeowner and team safety Ensure all relevant Four Seasons residential policies and procedures are developed, implemented and actioned Direct and supervise all key management in carrying out their operating responsibilities, coordinating efforts and establishing priorities where necessary Manage all purchasing, procurement and third-party contracts on behalf of the residential entity<br><br>Financial Management <br><br>Monitor and review the monthly profit and loss statement of each entity, analyze the results and take action when necessary Lead residential budgeting process and annual meetings in accordance with the entities bi-laws Control expenses based on HOA budget Control all capital and reserve fund expenditures and ensure the proper guidelines are adhered to and projects are completed on a timely basis Comprehend and present allocation methods, budget process and financial reports, with the assistance of the Director of Finance Make suggestions for improvements in overall operations with an emphasis on increasing owner satisfaction, revenue and reducing costs<br><br>Asset Management <br><br>Conduct regular inspections of exclusive and common area residential spaces, make recommendations for improvements, address deficiencies Prepare and execute capital expenditure plan/reserve study plan Actively participate in all appropriate committees such as energy conservation program, safety committees, recycling programs etc. Ensure the residential facilities are well maintained with respect to Housekeeping and Engineering Oversee preventive maintenance and deep cleaning programs such as “Perfect Residences and/or Villa” initiatives, with the Directors of Housekeeping and the Director Engineering’s assistance Manage all purchasing, procurement and third-party contracts on behalf of the Residential entity.<br><br>HOA Management <br><br>Manage and conduct meetings with the HOA/Board of Directors, lead HOA budgeting and annual meetings Demonstrate an understanding of the fundamental deliverables and items to be actioned as per the governing documents (bi-laws, declaration, rules and regulations etc.). Demonstrate an understanding of all legal agreements pertaining to the operation of the residential entities Discuss and explain all rules and regulations for Private Residences, Condos, and Residence Club etc. to homeowners Educate owners regarding their entitlements as it relates to their specific ownership<br><br>Residential Services & Lifestyle <br><br>Convey clear instructions, leadership and guidance to the residential team with the intent to achieve homeowner’s satisfaction at the highest level Develop and maintain solid working relationships with the developer, Hotel/Resort personnel and the residential owners through friendly, courteous and professional demeanors Develop and enforce residential service and product quality standards Personally meet and interact with owners, review all written owner comments and follow up on any owner service issues or needs<br><br>People Management <br><br>Represent the interests of the residents, and residential employees in a fair, impartial and equitable manner Implement and develop training programs in all departments to produce in-depth qualified personnel, to ensure continuity of management, and prepare for vacancies and/or transfer requirements Complete performance reviews for all residential personnel including management, according to established performance standards Educate property team on residential updates, priorities and programs Mentor, lead and develop talent within property; facilitate a pipeline of talent for future residential managerial roles<br><br>Rental <br><br>Establish and identity residential priorities and sales opportunities Participate in revenue management meetings and strategic decisions to increase residential occupancy and revenue contribution While working with Director of Marketing and Corp Director of Residential Rentals, develop and implement the annual residential marketing plan<br><br>The Location for this position is:<br><br>Doha Serviced Apartments at The Pearl Qatar<br><br>Want to know more about living and working in this destination? Check out the Living Abroad website.<br><br>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.
Job Description<br><br>The Service Desk Analyst – L1 is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.
Job Description<br><br>The Engineer - IT Support is responsible for acting as the Single Point of Contact (SPOC) for all IT-related incidents and service requests raised by end users. The role involves receiving requests through multiple communication channels, logging and classifying tickets in the ITSM system, providing first-level remote support, and ensuring timely resolution or escalation in accordance with SLAs, SOPs, and ITIL best practices.<br><br>The Service Desk L1 plays a critical role in maintaining service continuity, ensuring customer satisfaction, and coordinating with IT Support, NOC, SOC, and Infrastructure teams as required.<br><br>Responsibilities<br><br>Act as the Single Point of Contact (SPOC) for all IT incidents and service requests as defined in the Customer Scope of Work (SoW).<br><br>Receive and respond to support requests via phone, email, chat, and ITSM portal.<br><br>Log, categorize, prioritize, and assign tickets accurately based on impact, urgency, and SLA requirements.<br><br>Provide first-level remote support using approved tools and procedures.<br><br>Aim to achieve First Call Resolution (FCR) where possible, in line with SLAs.<br><br>Escalate incidents and service requests to appropriate support teams when resolution is beyond L1 scope.<br><br>Monitor ticket progress and ensure continuous follow-up until closure.<br><br>Communicate proactively with end users, providing timely updates and resolution confirmations.<br><br>Follow ITIL-aligned Incident, Request Fulfillment, Problem, and Change Management processes.<br><br>Assist users with “How-to” queries and basic guidance on IT services and applications.<br><br>Document resolutions, workarounds, and troubleshooting steps in the knowledge base.<br><br>Maintain and update Standard Operating Procedures (SOPs) as required.<br><br>Participate in Major Incident processes by supporting communication and ticket coordination.<br><br>Ensure compliance with customer security policies, access controls, and acceptable use guidelines.<br><br>Support SLA monitoring and contribute to service performance reporting (daily, weekly, monthly).<br><br>Maintain a professional, courteous, and customer-focused attitude at all times.<br><br>Collect and support analysis of user feedback and Customer Satisfaction (CSAT) results.<br><br>Proactively identify recurring issues and suggest service improvement opportunities.<br><br>Conduct regular assessments of user feedback, including Customer Satisfaction Surveys.<br><br>Building trust relationships with End users.<br><br>Qualifications<br><br>Required Knowledge and experience:<br><br>Minimum 5 years’ experience in large scale IT Support Team<br><br>Should have Desktop Platforms, Software and Business Application Support :<br><br>Remote troubleshooting and diagnosis of OS issues on Users devices.<br><br>Remote installation, upgrade, configuration, troubleshooting and diagnosis of desktop and business application on user’s devices, and any other applications used by IT users,<br><br>Assist and answering users “How to” questions related to desktop and business Application.<br><br>Ensure adherence to licensing agreements and oversee software renewal through Software license management tool provided by Client.<br><br>Assist in testing and evaluating new applications.<br><br>End User Account Management & Support<br><br>Creation, deletion, extend and unlock of AD users and maintain user’s information/details as per standards .<br><br>Support in reset password according to approved procedures and deal with password issues .<br><br>Configuration of email account on Users devices .<br><br>Troubleshooting and diagnosis of user AD accounts, email account, email archiving and calendar issues on user’s devices .<br><br>Microsoft Office 365 And Collaboration Support<br><br>Remote installation, upgrade, and configuration of MS Office 365 applications on user’s devices and as per standards .<br><br>Remote troubleshooting and diagnosis of MS Office 365 issues.<br><br>Provide support for Mail clients and establish email connectivity.<br><br>Assist users on MS Office 365 applications, capabilities, and collaboration tools (Excel, Word, Power Point, One Drive, Skype, MS Teams, etc.).<br><br>Desktops, Laptops, Tablet, Printers, And Mobile Devices Support<br><br>Troubleshooting and diagnosis of user’s devices remotely like (Computers, laptops, Printers, Network Printers, scanners, etc.,) or any other IT equipment.<br><br>Adding/sharing and configuring printers to the user’s devices .<br><br>Troubleshooting and diagnosis of printing failures, printer’s, software, and network issues remotely.<br><br>Assist users to configure their emails in mobile devices.<br><br>Remote troubleshooting and diagnosis of mobile devices Email, software, and network issues .<br><br>Monitor devices throughout their lifecycle, including managing repairs, replacements, and retirements.<br><br>Other Requirements<br><br>Experience in Using ITSM or Ticketing System (S-Max, Summit , Manage Engine , Service Desk , Service Now , Remedy , HP –ITSM ..)<br><br>Strong Experience Supporting<br><br>Desktops, laptops, tablets, printers, scanners, and peripherals<br><br>Windows OS troubleshooting and configuration<br><br>Business applications and productivity tools<br><br>Experience in onsite troubleshooting and customer-facing support.<br><br>Knowledge of ITIL Incident, Request, Problem, and Change Management processes.<br><br>Experience working with ITSM / ticketing tools (Service Now, BMC Remedy, Manage Engine, HP ITSM, etc.).<br><br>understanding of networking concepts (LAN, Wi-Fi, DNS, VPN – awareness level).<br><br>Familiarity with endpoint security concepts (antivirus, encryption, USB policies).<br><br>Experience supporting Office 365 and collaboration tools (Outlook, Teams, One Drive, Word, Excel).<br><br>Experience in asset management and device lifecycle support.<br><br>Required<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br><br>ITIL Foundation Certification (Version 3 or Version 4).<br><br>International Computer Driving License (ICDL) certification.<br><br>Microsoft Certified Solutions Associate (MCSA) certification.<br><br>Fluency in Arabic (both written and spoken).<br><br>Preferred<br><br>Cisco Certified Network Associate (CCNA).<br><br>Comp TIA Security+.<br><br>Comp TIA Network+.<br><br>Comp TIA Server+ (if "Systems+" was intended, you may replace this accordingly).<br><br>Cloud Foundation certification or equivalent cloud certification.<br><br>Skills & Competencies<br><br>Strong knowledge of IT infrastructure, networking, and system administration.<br><br>Understanding of IT service management (ITIL framework).<br><br>Excellent troubleshooting and problem-solving skills.<br><br>Strong communication and interpersonal abilities.<br><br>Ability to work effectively in a team and manage multiple priorities.<br><br>Customer-focused mindset with strong analytical skills.<br><br>Fluency in Arabic (written and spoken) is mandatory.
We are currently seeking an experienced and customer-focused Receptionist to join our Resort Team in Sealine, Qatar.<br>The role is responsible for delivering a welcoming and professional guest experience, managing front-desk operations, and coordinating with various departments to ensure smooth and efficient resort services.<br>Job Responsibilities:• Welcome and assist guests upon arrival and throughout their stay, ensuring a warm and professional experience.• Handle guest check-in and check-out procedures, reservations, bookings, and guest records accurately.• Respond to guest inquiries, requests, and concerns in a timely and professional manner.• Manage incoming phone calls and coordinate guest requirements with the relevant departments.• Coordinate closely with housekeeping and other resort departments to ensure seamless guest services.• Handle guest complaints professionally and follow up to ensure appropriate resolution.• Maintain accurate records and ensure compliance with resort policies and service standards.<br>Qualifications:• Minimum 2 years of experience in hotel, resort, front office, or hospitality operations.• Previous experience in a receptionist or front-desk role is preferred.• Strong communication, interpersonal, and customer service skills.• Arabic-speaking candidates are preferred.• Willingness to work in Sealine Camp and on rotational shifts.<br>If you have relevant hospitality experience and are interested in exploring this opportunity:Please complete and submit the Application Form. Submit your latest CV through Easy Apply.
نبذة عن أجودا<br><br>في أجودا، نحن نصل العالم ببعضه من خلال السفر. بدأت قصتنا في عام 2005، عندما أطلق صديقان مقربان ورائدان في مجال الأعمال، مدفوعان بشغفهما بالسفر، منصة أجودا لتسهيل استكشاف العالم للجميع.<br><br>نحن اليوم جزء من مجموعة بوكينج (Booking Holdings) [المدرجة في بورصة ناسداك تحت الرمز: BKNG]، ولدينا فريق متنوع يضم أكثر من 7000 موظف من 90 دولة، يعملون معاً في مكاتبنا حول العالم. في كل يوم، نصل الناس بالوجهات والتجارب، من خلال عروضنا الرائعة التي تشمل الملايين من الفنادق وأماكن الإقامة لقضاء العطلات، ورحلات الطيران، والتجارب حول العالم.<br><br>لا يوجد يومان متشابهان في أجودا. البيانات والتكنولوجيا هما في صميم ثقافتنا، مما يغذي فضولنا وابتكارنا. إذا كنت مستعداً لبدء أفضل رحلة في مسيرتك والمساهمة في بناء عالم السفر، انضم إلينا.<br><br>تعرّف على فريقنا:<br><br>فريق تقديم الخدمات العالمي (GSD) هو المسؤول عن البنية التحتية للمكاتب واتصال الموظفين في أجودا، حيث يوفر الأجهزة والبرمجيات وإمكانية الوصول إلى الأنظمة التي تمكّن الموظفين من العمل بكفاءة عبر مكاتبنا العالمية. يعمل الفريق في بلدان متعددة، ويقدم دعماً موثوقاً لموظفي أجودا سواء كانوا في المكتب، أو يعملون عن بُعد، أو أثناء السفر.<br><br>ضمن فريق GSD، يقوم فريق تكنولوجيا الموارد البشرية (HR Tech) بإدارة الأنظمة التي تشغل عمليات الموارد البشرية في أجودا. وتدعم منصاتنا، بما في ذلك Workday، عمليات الموارد البشرية الرئيسية مثل إدارة دورة حياة الموظف، ومراجعات الأداء، والبيانات التنظيمية، مما يساعد الشركة على التوسع بكفاءة مع تحسين تجربة الموظف.<br><br>الفرصة الوظيفية:<br><br>تبحث أجودا عن "أخصائي دعم وظيفي لتكنولوجيا الموارد البشرية" لدعم وتعزيز بيئة Workday لدينا بعد تنفيذ الإطلاق. هذه الوظيفة مسؤولة عن صيانة عمليات النظام اليومية، واستكشاف الأخطاء وإصلاحها، ودعم تحسينات عمليات الأعمال، وإدارة تحديثات الإعدادات، والشراكة مع أصحاب المصلحة عبر أقسام الموارد البشرية، والرواتب، والمالية، وتكنولوجيا المعلومات، والموردين الخارجيين لضمان استمرار تلبية Workday لاحتياجات العمل.<br><br>يتمتع المرشح المثالي بخبرة في دعم Workday بعد مرحلة الإنتاج، ويفهم كيفية ترجمة متطلبات العمل إلى حلول قابلة للتوسع، ويشعر بالراحة في الموازنة بين الاستقرار التشغيلي والتحسين المستمر.<br><br>في هذا الدور، ستتمكن من:<br><br>دعم الإنتاج وحل المشكلات<br><br>تقديم الدعم اليومي لمنصة Workday في بيئة ما بعد الإطلاق. التحقيق في مشاكل النظام، واستكشاف الأخطاء وإصلاحها، وحل التناقضات في البيانات، والمخاوف الأمنية، وإخفاقات العمليات. مراقبة التذاكر الواردة، وعيوب الإنتاج، وأخطاء التكامل، واستفسارات المستخدمين النهائيين، وضمان الحل في الوقت المناسب. فرز المشكلات وتصعيدها إلى الفرق الداخلية المناسبة أو الشركاء الخارجيين عند الحاجة. دعم تحليل الأسباب الجذرية واقتراح حلول وقائية للحد من المشكلات المتكررة.<br><br>الإعداد وصيانة النظام<br><br>صيانة وتحديث إعدادات Workday بناءً على احتياجات العمل، وتغييرات السياسات، ومتطلبات الامتثال. دعم التغييرات في المؤسسات، وعمليات الأعمال، والإشعارات، والتقارير، والحقول المحسوبة، وقواعد الأهلية، والأدوار الأمنية، وعمليات التحقق. المشاركة في أنشطة صيانة النظام المنتظمة، بما في ذلك إصدارات Workday، واعتماد الميزات الجديدة، واختبار الانحدار، وتحديثات التوثيق. ضمان تصميم التغييرات ونشرها بما يتماشى مع عمليات الحوكمة والتحكم في التغيير.<br><br>تحسين عمليات الأعمال<br><br>الشراكة مع أصحاب المصلحة لتحديد فرص تبسيط وتحسين العمليات المدعومة بنظام Workday. تحليل سير العمل الحالي واقتراح تحسينات لرفع الكفاءة، وتحسين تجربة المستخدم، والامتثال، وجودة البيانات. ترجمة متطلبات العمل إلى تصميمات وظيفية وتغييرات في النظام. دعم مبادرات التحسين المستمر بعد استقرار التنفيذ.<br><br>شراكة أصحاب المصلحة<br><br>العمل كحلقة وصل رئيسية بين الموارد البشرية، والرواتب، والمالية، وتكنولوجيا المعلومات، وفرق العمل الأخرى لتلبية الاحتياجات المتعلقة بـ Workday. جمع وتوضيح متطلبات التحسينات، والإصلاحات، وتغييرات العمليات. توصيل قدرات النظام، والقيود، والمخاطر، والحلول الموصى بها بوضوح للجماهير التقنية وغير التقنية. تقديم التوجيه للمستخدمين النهائيين وأصحاب المصلحة حول وظائف Workday وأفضل الممارسات.<br><br>إدارة الاختبار والإصدار<br><br>تنسيق وتنفيذ اختبار الوحدات، واختبار تكامل النظام، واختبار قبول المستخدم للتحسينات والإصلاحات الجديدة. دعم مراجعات الإصدارات نصف السنوية لـ Workday، وتقييمات الأثر، وتقييم الميزات. الحفاظ على نصوص الاختبار وضمان التحقق من عمليات الأعمال الهامة قبل النشر. الشراكة مع الفرق لضمان نشر سلس في بيئة الإنتاج ودعم ما بعد الإصدار.<br><br>إعداد التقارير والبيانات والامتثال<br><br>المساعدة في الحفاظ على سلامة البيانات داخل Workday من خلال عمليات التدقيق والتحقق وأنشطة المراجعة الدورية. دعم تطوير وصيانة تقارير Workday، ولوحات المعلومات، واستخراج البيانات. ضمان الامتثال للضوابط الداخلية، ومتطلبات التدقيق، ومعايير حوكمة البيانات. المساعدة في مراقبة الوصول الأمني ودعم مراجعات الوصول الدورية حسب الحاجة.<br><br>التوثيق وإدارة المعرفة<br><br>الحفاظ على الوثائق الوظيفية، وسجلات الإعدادات، وإجراءات التشغيل القياسية (SOPs)، ومقالات المعرفة. توثيق عمليات الأعمال، وحل المشكلات، وتأثيرات التغيير بوضوح ودقة. المساهمة في مواد التدريب ودعم تمكين المستخدمين حيثما لزم الأمر.<br><br>ما ستحتاجه للنجاح:<br><br>درجة البكالوريوس في الموارد البشرية، أو نظم المعلومات، أو إدارة الأعمال، أو المالية، أو تكنولوجيا المعلومات، أو مجال ذي صلة. خبرة في دعم Workday في بيئة ما بعد الإطلاق أو بيئة الإنتاج. خبرة عملية في وحدة واحدة أو أكثر من وحدات Workday مثل إدارة رأس المال البشري (HCM)، والتعويضات، والإجازات، وتتبع الوقت، والتوظيف، والمواهب، والمزايا، والرواتب، أو الأمن. فهم قوي لعمليات الأعمال في Workday، ومفاهيم الإعداد، وإدارة المستأجرين في نموذج الدعم. خبرة في جمع المتطلبات، واستكشاف الأخطاء وإصلاحها، ودعم تحسينات النظام. مهارات تحليلية وحل مشكلات قوية. مهارات اتصال ممتازة ومهارات إدارة أصحاب المصلحة.<br><br>من الرائع أن تمتلك:<br><br>خبرة في الدعم في مسارات العمل الوظيفية والتقنية في Workday. خبرة في مشاريع تنفيذ، أو استقرار، أو تحسين Workday. الإلمام بـ EIBs، وعمليات التكامل، وكتابة التقارير، والحقول المحسوبة، أو إعدادات الأمان. خبرة في دعم إصدارات Workday واختبار الانحدار. معرفة بعمليات الموارد البشرية، أو الرواتب، أو المالية التشغيلية. شهادة (شهادات) Workday في المجالات الوظيفية ذات الصلة. خبرة في العمل في بيئة عالمية أو متعددة البلدان.<br><br>يرجى مراجعة إرشادات عملية التوظيف الخاصة بنا قبل إجراء مقابلتك - انقر هنا لمعرفة كيف تعمل المقابلات في أجودا.<br><br>اكتشف المزيد عن العمل في أجودا<br><br>وظائف أجودا https://careersatagoda.com فيسبوك https://www.facebook.com/agodacareers/ لينكد إن https://www.linkedin.com/company/agoda يوتيوب https://www.youtube.com/agodalife<br><br>صاحب عمل يلتزم بتكافؤ الفرص<br><br>في أجودا، نحن نفخر بكوننا شركة يمثلها أشخاص من جميع الخلفيات والتوجهات المختلفة. نحن نعطي الأولوية لجذب المواهب المتنوعة وزراعة بيئة شاملة تشجع على التعاون والابتكار. التوظيف في أجودا يعتمد فقط على جدارة الشخص ومؤهلاته. نحن ملتزمون بتوفير تكافؤ فرص العمل بغض النظر عن الجنس، أو العمر، أو العرق، أو اللون، أو الأصل القومي، أو الدين، أو الحالة الاجتماعية، أو الحمل، أو التوجه الجنسي، أو الهوية الجنسية، أو الإعاقة، أو المواطنة، أو الحالة العسكرية، وغيرها من الخصائص المحمية قانونياً.<br><br>سنحتفظ بطلبك في سجلاتنا حتى نتمكن من النظر فيه لشواغر مستقبلية، ويمكنك دائماً طلب حذف بياناتك من السجلات. لمزيد من التفاصيل يرجى قراءة سياسة الخصوصية الخاصة بنا.<br><br>إخلاء مسؤولية<br><br>نحن لا نقبل أي شروط أو أحكام، ولا نعترف بأي تمثيل لأي وكالة لمرشح من خلال تقديمات أطراف ثالثة أو وكالات غير مطلوبة. إذا تلقينا سيرة ذاتية غير مطلوبة أو استكشافية، فإننا نحتفظ بالحق في الاتصال بالمرشح وتوظيفه مباشرة دون أي التزام بدفع رسوم توظيف.
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<p>هل تريد العمل لدى شركة عالمية حيث يُعد الترويج للمساواة بين الجنسين محوريًا في رؤيتنا لخلق عمل متنوع وشامل حقًا؟ حيث يهم الجميع وينتمون للجميع؟ انضم إلينا وساعدنا في توفير حلول كفؤة للطاقة تحدث تأثيرًا حقيقيًا. نحن نصنع ما يهم.
</p><br><br>ما ستفعله:
<br><p>إدارة أعمال مبيعات المشاريع في قطر لقطاع الأعمال التجارية والبنية التحتية، مع ضمان النمو التجاري ورضا العملاء لمحفظة منتجات Eaton PMCC. <br>العمل عن كثب مع مقاولين الميكانيكا والكهرباء والسباكة (MEP) لتوليد RFQs لبانيل بيلدرز من Eaton. التنسيق مع فريق مبيعات Panelbuilder لإغلاق صفقات المشروع. <br> بالتنسيق مع KAM Panel builder من Eaton، إجراء اجتماعات مراجعة المشاريع الشهرية مع فريق مبيعات Panel Builder لوضع إجراءات لسلة المشاريع الجاري/المقتربة. <br> إقامة والحفاظ على علاقة مع جميع أصحاب المصلحة وصناع القرار الرئيسيين لدى المقاولين/المستخدمين النهائيين والسعي لزيارات العملاء الاستباقية لخلق فرص جديدة. <br> إنشاء استراتيجيات للحسابات، تقارير الأداء الشهرية، ودفع روح التعاون الفني بالفريق. <br> الالتزام بنهج One Eaton لدعم أقسام Eaton الأخرى لتعزيز مبيعات التآزر. <br> تقديم معلومات سوقية وردود فعل للفريق التسويقي</p><br><br>المؤهلات:
<br><ul><li>درجة البكالوريوس في الهندسة الكهربائية</li><li>7+ سنوات من الخبرة في إدارة أعمال المشاريع</li><li>معرفة قوية بمنتجات وأنظمة LV</li><li>الخبرة في سوق قطر تعتبر ميزة إضافية</li><li>التمتع بمهارات تواصل ممتازة</li></ul><br>نحن نقدم:
<br><br>
Job Summary<br><br>This role is part of the Business or Office Systems Group comprising of Systems Analysts. The primary responsibility is to analyse the business needs to help identify business problems and propose solutions. They should work as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems.<br><br>The Senior IT Systems Analyst should be able to run internal IT projects and play a significant role in major IT related projects by safeguarding the standards for Project Management, Change Management, documentation, training, and quality of the projects, ensuring that budgets are adhered to, and deadlines met.<br><br>They should follow standard software operations/development methodology. He / She reviews and approves system specifications, programming, and technical analysis for his / her team. He / She takes responsibility for his / her team’s project work schedule. He / She translates business requirements into clearly defined project outlines and plans and participates in the functional and technical support activities as necessary.<br><br>Coordination with the subordinates is required on special projects, and other functional / technical support activities. They must ensure that all activities are carried out in compliance with QAFCO Occupational Health, Quality, Safety and Environment procedures. Customer Satisfaction is an important aspect of this role as is the concern for timeliness and analytical approach to responding to system and application problems.<br><br>Key Accountabilities<br><br>Develop and monitor implementation of IT policies, procedures and methodologies. Supervise or individually consult with users to identify and document business requirements and problems to automate or improve existing systems/ processes. Convert business requirements and project specifications into process diagrams to illustrate sequence of steps and clarify anticipated outputs with End-Users. Configure and maintain system/software to ensure systems meets the end-user needs. Supervise programming activities and ensure that they have been achieved according to methodologies and procedures. Supervise team unit testing and regression testing to eliminate errors / bugs to ensure that they are in conformance with Business Requirements & specifications and coordinate with Business the User Acceptance Sign Offs. Participate in the selection process of new software packages, Third-party products, and applications. Carry out technical evaluation and recommend suitable systems to QAFCO end-users. Investigate and identify root-cause of occurring problems and system malfunctions and participate in the formulation of remedial solutions to avoid repeated occurrence. Read publications and application-specific magazines to keep abreast with new developments in area of responsibility and propose new solutions / programs to meet staff and user requirements. Perform related duties as assigned by Head of Section to enable achievement of Section’s targets and programs. Research technical and functional solutions, products and alternatives and recommend solutions Supervise and ensure optimal support to operational issues. Work towards a continual improvement of information systems. Participate in the on-the-job training of trainees and newly hired personnel within the Group to ensure that they develop the necessary skills to independently carry out assigned activities.<br><br>Requirements<br><br>Bachelor’s degree in information technology/ management information system or relevant discipline.5-8 years direct and relevant experience. Experience in various module of SAP, preferably SAP S4/HANA.
Job Summary<br><br>This role is part of the Business or Office Systems Group comprising of Systems Analysts. The primary responsibility is to analyse the business needs to help identify business problems and propose solutions. They should work as a liaison among stakeholders in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems.<br><br>The Senior IT Systems Analyst should be able to run internal IT projects and play a significant role in major IT related projects by safeguarding the standards for Project Management, Change Management, documentation, training, and quality of the projects, ensuring that budgets are adhered to, and deadlines met.<br><br>They should follow standard software operations/development methodology. He / She reviews and approves system specifications, programming, and technical analysis for his / her team. He / She takes responsibility for his / her team’s project work schedule. He / She translates business requirements into clearly defined project outlines and plans and participates in the functional and technical support activities as necessary.<br><br>Coordination with the subordinates is required on special projects, and other functional / technical support activities. They must ensure that all activities are carried out in compliance with QAFCO Occupational Health, Quality, Safety and Environment procedures. Customer Satisfaction is an important aspect of this role as is the concern for timeliness and analytical approach to responding to system and application problems.<br><br>Key Accountabilities<br><br>Develop and monitor implementation of IT policies, procedures and methodologies. Supervise or individually consult with users to identify and document business requirements and problems to automate or improve existing systems/ processes. Convert business requirements and project specifications into process diagrams to illustrate sequence of steps and clarify anticipated outputs with End-Users. Configure and maintain system/software to ensure systems meets the end-user needs. Supervise programming activities and ensure that they have been achieved according to methodologies and procedures. Supervise team unit testing and regression testing to eliminate errors / bugs to ensure that they are in conformance with Business Requirements & specifications and coordinate with Business the User Acceptance Sign Offs. Participate in the selection process of new software packages, Third-party products, and applications. Carry out technical evaluation and recommend suitable systems to QAFCO end-users. Investigate and identify root-cause of occurring problems and system malfunctions and participate in the formulation of remedial solutions to avoid repeated occurrence. Read publications and application-specific magazines to keep abreast with new developments in area of responsibility and propose new solutions / programs to meet staff and user requirements. Perform related duties as assigned by Head of Section to enable achievement of Section’s targets and programs. Research technical and functional solutions, products and alternatives and recommend solutions Supervise and ensure optimal support to operational issues. Work towards a continual improvement of information systems. Participate in the on-the-job training of trainees and newly hired personnel within the Group to ensure that they develop the necessary skills to independently carry out assigned activities.<br><br>Requirements<br><br>Bachelor’s degree in information technology/ management information system or relevant discipline.5-8 years direct and relevant experience. Experience in various module of SAP, preferably SAP S4/HANA.
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<p><strong>الطاهي التنفيذي – المطاعم</strong></p><br><p><strong>قطر | راتب تنافسي + مزايا</strong></p><br><p>نحن نتعاون مع مجموعة ضيافة ديناميكية في قطر لتوظيف طاهٍ استثنائي <strong>للشركة التنفيذية</strong> لمفهوم مطعم محدد ومزدهر وقيد التوسع.</p><br><p>هذه الدور مثالي للطاهي الذي shواره عرض ثراء وتنوع المطبخ الهندي في بيئة مريحة معاصرة وراقية. ستجلب الإبداع والأصالة واللمسة التجارية إلى مفهوم يوفر تجارب طعام لا تُنسى من خلال نكهات جريئة ومكونات عالية الجودة وأطباق مُنفَّذة بشكل جميل.</p><br><p>نحن نبحث عن قائد عملي يزدهر في بيئة مطعم سريعة الإيقاع ويستمتع بتطوير الأشخاص، ودفع الابتكار، والحفاظ على معايير عالية ومتسقة عبر مواقع متعددة.</p><br><p><strong>ما الذي نبحث عنه:</strong></p><br><ul>
<li>خبرة مثبتة كطاهٍ تنفيذي في مطاعم هندية فاخرة أو علامات ضيافة معترف بها</li><li>خلفية قوية في تناول الطعام الراقي مع تركيز على الجودة والثبات وتجربة الضيف</li><li>خبرة في قيادة عدة مطاعم أو الإشراف على عمليات طبخ متعددة المواقع</li><li>فهم ممتاز للمطابخ الهندية الإقليمية وقدرة على خلق أطباق تجذب الضيوف المحليين والدوليين</li><li>مطور قائمة طعام مبدع ولديه عين قوية على اتجاهات الطعام الحالية والعرض</li><li>قائد ملهم بشغف للتوجيه وبناء فرق مطبخ عالية الأداء</li><li>ذكاء تجاري، مع خبرة قوية في تكاليف الطعام، إدارة العمالة، والتميز التشغيلي</li></ul>
<p><strong>الدور:</strong></p><br><ul>
<li>قيادة الرؤية الطهوية والعمليات اليومية للمطبخ عبر مواقع متعددة</li><li>دفع ابتكار القائمة مع احترام أصالة المطبخ الهندي</li><li>ضمان جودة الطعام واستمراريته ومعايير التشغيل الاستثنائية</li><li>تطوير وتوجيه فرق الطهي الموهوبة</li><li>الشراكة مع الإدارة العليا لتعزيز العلامة التجارية، ورفع تجربة الضيف، وتقديم نتائج تجارية قوية</li></ul>
<p>إذا كنت قائدًا طهوياً شغوفًا جاهزًا لتشكيل مستقبل علامة مطعم نامية، نود أن نسمع منك.</p><br><p>باقة الراتب: قابلة للتفاوض مع الشيف المناسب والخبرة</p><br> </div>
Additional Information<br><br>Job Number 26104514<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Minimum 3 years of Front Office experience in a luxury hotel environment.<br><br>Minimum 1 Year Of Supervisory Or Leadership Experience.<br><br>Experience with Opera PMS or similar hotel management systems preferred.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
F&B Supervisor – 5-Star Resort | Sealine, Qatar<br>We are looking for an experienced and service-oriented F&B Supervisor to join a prestigious 5-star resort in the Sealine area of Qatar.<br>The F&B Supervisor will be responsible for supervising day-to-day food and beverage operations, ensuring exceptional guest experiences, maintaining luxury service standards, and leading the F&B team during assigned shifts. The role will work closely with the F&B Manager, Restaurant Manager, Kitchen and other resort departments to ensure smooth and efficient operations. The ideal candidate should have proven experience in a luxury hotel, 5-star resort, fine-dining restaurant, beach resort or high-end hospitality environment, with strong knowledge of international F&B service standards.<br>Key Responsibilities F&B Operations Supervise daily operations of assigned restaurants, cafés, lounges, pool/beach outlets, banquets and other F&B facilities. Ensure smooth and efficient service throughout each shift. Conduct pre-shift briefings and allocate duties according to operational requirements. Ensure proper opening, operating and closing procedures are followed. Monitor table setup, mise-en-place, service sequence, cleanliness and overall outlet readiness. Ensure effective shift handovers and clear communication between teams. Guest Experience & Luxury Service Deliver and maintain 5-star luxury service standards throughout all guest interactions. Proactively identify guest requirements and ensure personalized service. Handle guest feedback, complaints and service recovery professionally and promptly. Ensure the team demonstrates excellent product knowledge and knowledge of menus, promotions and resort facilities. Maintain a welcoming, professional and guest-focused environment. Team Leadership Supervise, motivate and guide F&B service colleagues during shifts. Allocate daily responsibilities and monitor staff performance. Coach team members on service standards, grooming, etiquette and product knowledge. Support the training and onboarding of new F&B employees. Monitor attendance, punctuality, grooming and professional conduct. Lead by example and promote teamwork across a multicultural workforce. Food Safety, Hygiene & Compliance Ensure compliance with food safety, hygiene, health and safety and resort SOPs. Conduct regular checks of dining areas, service stations, storage areas and equipment. Ensure appropriate personal hygiene and grooming standards are maintained. Monitor cleanliness and sanitation of all F&B areas. Report maintenance, safety or operational issues to the relevant department immediately. Stock & Cost Control Monitor operating supplies, crockery, cutlery, glassware, linen and other F&B requirements. Assist with stocktaking, requisitions and inventory control. Ensure correct stock rotation and minimize wastage and spoilage. Monitor appropriate use of consumables and equipment. Support the F&B Manager in maintaining operational costs within budget. Revenue & Business Support Promote upselling and suggestive selling opportunities. Ensure staff are aware of promotions, special packages and revenue-generating initiatives. Support management in achieving F&B revenue and guest satisfaction targets. Assist with special events, private functions, weddings, banquets and resort activities as required. Interdepartmental Coordination Coordinate closely with the Kitchen to ensure timely food preparation and service. Work with Housekeeping, Engineering, Front Office, Events and other departments to ensure seamless guest experiences. Communicate operational issues and guest feedback to management. Ensure all relevant reports, checklists and closing procedures are completed accurately. Requirements Diploma or Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management or a related field preferred. Minimum 3–5 years of F&B experience, including at least 1–2 years in a supervisory position within a 5-star hotel, luxury resort, fine-dining restaurant or premium hospitality environment. Resort, beach club, outdoor dining or high-volume F&B experience will be an advantage. Strong knowledge of international food and beverage service standards. Experience with fine dining, buffet, à la carte, banquets and/or resort F&B operations. Good knowledge of POS systems and basic Microsoft Office applications. Food safety/hygiene certification is preferred. Excellent English communication skills; additional languages are an advantage. Strong leadership, interpersonal and problem-solving skills. Professional appearance, grooming and positive attitude. Ability to work shifts, weekends, public holidays and extended hours based on resort operations. Key Competencies Luxury Guest Service F&B Operations Team Leadership Staff Training & Coaching Fine Dining Service Guest Complaint Resolution Upselling & Revenue Generation Inventory & Cost Control Food Safety & Hygiene POS & Cash Handling Communication & Coordination Problem Solving Attention to Detail Multicultural Team Management Professional Grooming & Presentation
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>Job Purpose:<br><br>The Housekeeping Public Area Supervisor is responsible for overseeing and coordinating the daily cleaning, maintenance, and presentation of all public areas within the hotel to ensure the highest standards of cleanliness, hygiene, safety, and guest satisfaction. This role involves supervising the public area housekeeping team, monitoring cleaning schedules, and ensuring all guest-facing and back-of-house public spaces are maintained in excellent condition at all times.<br><br>Responsibilities:<br><br>Supervise and schedule Public Area Attendants to ensure all assigned areas are cleaned and maintained according to hotel standards. Conduct regular inspections of lobbies, corridors, restaurants, meeting rooms, restrooms, elevators, recreational facilities, and other public areas to ensure cleanliness and presentation standards are met. Monitor and maintain cleanliness of back-of-house areas, employee facilities, and service corridors. Train new team members and provide ongoing coaching, guidance, and performance feedback to ensure operational excellence. Develop and implement cleaning schedules, procedures, and checklists to maximize efficiency and maintain consistent standards. Ensure all public areas are properly stocked with necessary supplies and amenities. Coordinate deep-cleaning projects and special cleaning tasks with the housekeeping team. Monitor inventory levels of cleaning supplies, chemicals, equipment, and linen used in public areas, and submit requisitions as required. Ensure proper use, handling, and storage of cleaning chemicals and equipment in accordance with safety guidelines. Respond promptly and professionally to guest requests, complaints, and maintenance concerns related to public areas. Collaborate closely with Engineering, Front Office, Food & Beverage, and other departments to ensure a seamless guest experience. Monitor staff productivity, attendance, grooming standards, and adherence to hotel policies and procedures. Ensure compliance with health, safety, sanitation, and environmental regulations. Assist in managing labor costs, supply expenses, and departmental budgets while maintaining service quality. Prepare reports and maintain accurate records related to inspections, inventories, incidents, and staff performance. <br><br>Qualifications & Competencies:<br><br>Preferably Female Candidate Certification or additional education in hospitality management is an advantage. Minimum of 2–3 years of experience in housekeeping operations, with at least 1–2 years in a supervisory role within a hotel or hospitality environment. Strong leadership skills with the ability to supervise, motivate, and develop a diverse team. Excellent knowledge of housekeeping procedures, public area cleaning standards, and cleaning equipment. Strong attention to detail and commitment to maintaining luxury hospitality standards. Effective organizational and time-management skills with the ability to prioritize multiple tasks. Good problem-solving and decision-making abilities in a fast-paced environment. Strong communication and interpersonal skills. Ability to work collaboratively with multiple departments and stakeholders. Knowledge of health, safety, sanitation, and chemical handling procedures. Flexibility to work varied shifts, including evenings, weekends, public holidays, and special events. Proficiency in basic computer applications and hotel management systems is an advantage. <br><br>What’s In It for you?<br><br>Tax-free annual salary of QAR 33,000 - 35,000Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programs The opportunity to work in one of Doha’s most iconic luxury destinations<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Apply today and join us!<br><br>Ready to lead something extraordinary? Apply today and join us as Housekeeping Public Area Supervisor.<br><br>#Housekeeping Public Area Supervisor #The Ned Doha #Doha Jobs
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>Job Purpose:<br><br>The Housekeeping Public Area Supervisor is responsible for overseeing and coordinating the daily cleaning, maintenance, and presentation of all public areas within the hotel to ensure the highest standards of cleanliness, hygiene, safety, and guest satisfaction. This role involves supervising the public area housekeeping team, monitoring cleaning schedules, and ensuring all guest-facing and back-of-house public spaces are maintained in excellent condition at all times.<br><br>Responsibilities:<br><br>Supervise and schedule Public Area Attendants to ensure all assigned areas are cleaned and maintained according to hotel standards. Conduct regular inspections of lobbies, corridors, restaurants, meeting rooms, restrooms, elevators, recreational facilities, and other public areas to ensure cleanliness and presentation standards are met. Monitor and maintain cleanliness of back-of-house areas, employee facilities, and service corridors. Train new team members and provide ongoing coaching, guidance, and performance feedback to ensure operational excellence. Develop and implement cleaning schedules, procedures, and checklists to maximize efficiency and maintain consistent standards. Ensure all public areas are properly stocked with necessary supplies and amenities. Coordinate deep-cleaning projects and special cleaning tasks with the housekeeping team. Monitor inventory levels of cleaning supplies, chemicals, equipment, and linen used in public areas, and submit requisitions as required. Ensure proper use, handling, and storage of cleaning chemicals and equipment in accordance with safety guidelines. Respond promptly and professionally to guest requests, complaints, and maintenance concerns related to public areas. Collaborate closely with Engineering, Front Office, Food & Beverage, and other departments to ensure a seamless guest experience. Monitor staff productivity, attendance, grooming standards, and adherence to hotel policies and procedures. Ensure compliance with health, safety, sanitation, and environmental regulations. Assist in managing labor costs, supply expenses, and departmental budgets while maintaining service quality. Prepare reports and maintain accurate records related to inspections, inventories, incidents, and staff performance. <br><br>Qualifications & Competencies:<br><br>Preferably Female Candidate Certification or additional education in hospitality management is an advantage. Minimum of 2–3 years of experience in housekeeping operations, with at least 1–2 years in a supervisory role within a hotel or hospitality environment. Strong leadership skills with the ability to supervise, motivate, and develop a diverse team. Excellent knowledge of housekeeping procedures, public area cleaning standards, and cleaning equipment. Strong attention to detail and commitment to maintaining luxury hospitality standards. Effective organizational and time-management skills with the ability to prioritize multiple tasks. Good problem-solving and decision-making abilities in a fast-paced environment. Strong communication and interpersonal skills. Ability to work collaboratively with multiple departments and stakeholders. Knowledge of health, safety, sanitation, and chemical handling procedures. Flexibility to work varied shifts, including evenings, weekends, public holidays, and special events. Proficiency in basic computer applications and hotel management systems is an advantage. <br><br>What’s In It for you?<br><br>Tax-free annual salary of QAR 33,000 - 35,000Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programs The opportunity to work in one of Doha’s most iconic luxury destinations<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Apply today and join us!<br><br>Ready to lead something extraordinary? Apply today and join us as Housekeeping Public Area Supervisor.<br><br>#Housekeeping Public Area Supervisor #The Ned Doha #Doha Jobs
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha
وصف الوظيفة<br><br>منسق مبيعات أول - الدعم الإداري<br><br>تاريخ بدء الإعلان: 22/8/2026<br><br>المبيعات<br><br>قطر<br><br>شركة قطر للكابلات العالمية - مسيعيد<br><br>دوام كامل<br><br>ذو خبرة - أكثر من 5 سنوات<br><br>المعرف: 80764<br><br>من نحن؟<br><br>في Nexans، رؤيتنا العالمية هي كهرباء المستقبل. ضمن المجموعة، يعني هذا الابتكار فيما يتجاوز الكابلات لتقديم التميز والقيمة المضافة لعملائنا من خلال خدمات وحلول مبتكرة. مع ما يقرب من 28,000 موظف في 42 دولة، تقود المجموعة المسيرة نحو عالم جديد من الكهرباء أكثر أماناً واستدامة وتجديداً وخالياً من الكربون ومتاحاً للجميع.<br><br>توفر مجموعة أعمال التوزيع والاستخدامات لدينا أنظمة كابلات موثوقة وحلول طاقة ذكية، بما في ذلك الملحقات الكهربائية، لجعل المباني وشبكات الطاقة أكثر كفاءة وموجهة نحو الناس واستدامة.<br><br>مرحباً بك في الفريق<br><br>بدأت قصتنا في عام 2008 كمشروع مشترك بين Nexans وAl Mirqab Capital، وتديره Nexans بالكامل. لقد شاركنا في العديد من أكثر مشاريع قطر طموحاً لعملاء معروفين مثل كهرماء، وقطر للسكك الحديدية (الريل)، وقطر للطاقة، ومؤسسة قطر، وغيرهم الكثير.<br><br>يعتبر مصنعنا من بين أكثر مصانع Nexans تطوراً في منطقة الشرق الأوسط وشمال أفريقيا. وبصفتها رائدة عالمية في حلول الكابلات، نقلت Nexans تقنيتها وخبرتها إلى شركة قطر للكابلات العالمية (QICC). نحن فخورون للغاية بالمساهمة في التطور السريع لاقتصاد قطر تماشياً مع رؤية قطر الوطنية 2030.<br><br>لدعم التطوير والعمليات المستمرة للشركة، نتطلع لملء منصب منسق مبيعات أول - الدعم الإداري ضمن قسم المبيعات.<br><br>تعرف على دورك<br><br>يوفر منسق المبيعات الأول - الدعم الإداري دعماً تشغيلياً وإدارياً شاملاً لوظيفة المبيعات.<br><br>يدير هذا الدور عملية المبيعات بدءاً من تلقي استفسارات العملاء وحتى إعداد عروض الأسعار والمناقصات، ومعالجة الطلبات، وتنسيق التسليم، ومتابعة الدفع، والتحكم في المستندات، ودعم ما بعد البيع.<br><br>يعمل المنصب بشكل وثيق مع مبيعات المكتب الأمامي (Front Office)، والعملاء، والأقسام الداخلية لضمان إنجاز الأنشطة التجارية بدقة وكفاءة وفي الوقت المحدد.<br><br>إحداث تأثير<br><br>مراجعة المواصفات الفنية للعملاء وإعداد أوراق استفسار المبيعات لتقديمها إلى القسم الفني. التنسيق مع المالية بشأن تحديثات قوائم الأسعار وإعداد العروض التجارية مع جميع المستندات الداعمة المطلوبة. ضمان أن تكون العطاءات والتقديرات وعروض الأسعار والمناقصات كاملة ودقيقة وموثقة بشكل صحيح ومقدمة في الوقت المحدد. العمل عن كثب مع الفرق الفنية وفرق المبيعات للحفاظ على تحديث قوائم الأسعار. إعداد ملفات تأهيل العملاء، ووثائق تسجيل الموردين، والكتيبات، وغيرها من الوثائق التجارية. تنسيق أنشطة التحكم في المستندات لاستفسارات العملاء والمناقصات والعقود وأوامر المبيعات ومراسلات المشاريع. ضمان الحفظ السليم للمستندات، والتحكم في الإصدارات، والتتبع، والسرية، والاسترجاع في الوقت المناسب. جمع وتحليل أسباب فوز أو خسارة عروض الأسعار والمناقصات. إعداد التقارير التجارية ذات الصلة وتقديم التغذية الراجعة لفريق المبيعات. استخدام أدوات وأنظمة المبيعات بفعالية لتسجيل ومراقبة وتتبع الفرص وعروض الأسعار والطلبات والتزامات العملاء. إعداد أوامر المبيعات والفواتير وطلبات سقف الائتمان وغيرها من الوثائق ذات الصلة. تنسيق ترتيبات التسليم ومتابعة تحصيل مدفوعات العملاء. الحفاظ على سجلات دقيقة ومحدثة لحالة المشاريع والطلبات. إبلاغ التقدم والمخاطر والافتراضات والقرارات لفريق المبيعات والعملاء. إنشاء والحفاظ على علاقات فعالة مع العملاء، بما في ذلك العملاء في قطاع النفط والغاز. ضمان الامتثال لوثائق العميل المحددة، والمناقصات، وتسجيل الموردين، والمتطلبات التجارية. توفير تجربة عملاء إيجابية خلال عملية عرض الأسعار والطلب والتسليم وما بعد البيع. أداء أي واجبات أخرى ذات صلة قد يتم تكليفه بها.<br><br>ما الذي تجلبه للوظيفة<br><br>شهادة جامعية أو كلية في الهندسة، أو الأعمال، أو التسويق، أو المحاسبة، أو تخصص ذي صلة. شهادة التحكم في المستندات مطلوبة. خبرة لا تقل عن 3-5 سنوات في الدعم الإداري للمبيعات، أو تنسيق المبيعات، أو المناقصات، أو الدعم التجاري. يفضل وجود خبرة ذات صلة في بيئة تصنيعية أو صناعية. خبرة في دعم وتنسيق متطلبات عملاء قطاع النفط والغاز. معرفة بإعداد المناقصات، وتسجيل الموردين، ومعالجة أوامر المبيعات، ومتطلبات التحكم في المستندات. إجادة اللغة الإنجليزية كتابة وتحدثاً. مهارات ممتازة في التواصل، والكتابة التجارية، والعروض التقديمية، والمهارات الشخصية. إجادة تطبيقات Microsoft Office، وخاصة Word وExcel وPower Point وOutlook. الإلمام بأنظمة تخطيط موارد المؤسسات (ERP) أو إدارة علاقات العملاء (CRM) أو أنظمة إدارة المستندات يعتبر ميزة. مهارات تحليلية وإعداد تقارير وتنسيق ومتابعة قوية. مستوى عالٍ من الدقة، والاهتمام بالتفاصيل، والتنظيم، وانضباط التحكم في المستندات. القدرة على إدارة أولويات متعددة، والوفاء بالمواعيد النهائية، والعمل بفعالية تحت الضغط. درجة عالية من السرية، والاحترافية، والحكم السليم، والتقدير. نهج استباقي، يركز على العميل، وتعاوني، وموجه نحو الحلول. القدرة على العمل بفعالية مع العملاء وأصحاب المصلحة على جميع مستويات المؤسسة.<br><br>لماذا تعمل معنا؟<br><br>فرص التطوير المهني والشخصي. بيئة عمل ديناميكية ومتعددة التخصصات ودولية. فرص للعمل مع محترفين ذوي خبرة في مجموعة Nexans. ثقافة تمكن الموظفين من تطوير إمكاناتهم. فرص التنقل الداخلي التي تدعم النمو المهني والشخصي. تأمين تعويضات العمال والتأمين الطبي الخاص. مزايا أخرى وفقاً لسياسة شركة قطر للكابلات العالمية (QICC) وقانون العمل القطري.
<h2 class="h5">الوصف الوظيفي</h2>
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حول الوظيفة مشرف تجربة الضيوف - QHR
<p><strong>المسؤوليات</strong></p><br>
<ul><li>إشراف عمليات مكتب الاستقبال اليومية</li><li>المساعدة في تشغيل مكتب الاستقبال بسلاسة وكفاءة</li><li>مراجعة قوائم الوصول والمغادرة اليومية</li><li>المسؤول عن توزيع الغرف وفق متطلبات الضيف</li><li>تحديث حالات الغرف بشكل دوري</li><li>قيادة الفريق للتعامل مع جميع استفسارات الضيوف وشكاواهم وطلباتهم بشكل مهني وفي الوقت المناسب</li><li>التأكد من أن المنطقة تدار جيداً من قبل الفريق المعني وتقديم وعد العلامة التجارية</li><li>التأكد من أن جميع موظفي مكتب الاستقبال على دراية بمنتجات الفندق وخدماته والعروض الحالية والسياسات والمعلومات المهمة الأخرى</li><li>العمل عن قرب مع بقية موظفي الإدارة بشكل داعم ومرن، مع التركيز على النجاح الكلي للفندق ورضا نزلائه</li><li>تنفيذ أي واجبات ومسؤوليات معقولة أخرى كما تُكلف</li></ul>
<p><strong>المتطلبات</strong></p><br>
<ul><li>دبلوم أعلى أو ما يعادله في إدارة الفنادق أو تخصّص ذي صلة</li><li>خبرة لا تقل عن سنتين في وظيفة مشابهة ضمن فنادق فاخرة</li><li>لبق، موجه نحو الخدمة وبشخصية ودودة</li><li>مهارات اتصال شخصية قوية</li><li>إجادة اللغة الإنجليزية محادثة وكتابة</li></ul>
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<h2 class="h5">وصف الوظيفة</h2>
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يشرف مشرف المطعم على عمليات وردية يومية لضمان جودة عالية في خدمة الطعام ورضا الضيوف وكفاءة العاملين. هذه الدور يجسر الفجوة بين موظفي الخط الأمامي والإدارة العليا، يعالج احتياجات العملاء الفورية، يوجه أعضاء الفريق، ويحافظ على معايير السلامة والخدمة. <br><br><strong>إدارة الوردية وخدمة العملاء<br></strong><br><br><ul><li> supervises Front-of-House (FOH) staff during daily shifts, ensuring smooth dining room operations.</li><li>حل شكاوى العملاء ومشكلات الخدمة بسرعة وبنبرة إيجابية.</li><li>مراقبة سرعة الخدمة، عرض الطعام، وتدوير الطاولات للحفاظ على المعايير العالية.</li><li>المساعدة في إجراءات الفتح والإغلاق، بما في ذلك التعامل النقدي، السقوط الآمن، وتأمين المبنى.</li></ul><strong>القيادة والتدريب للفريق<br></strong><br><br><ul><li>تعيين الأعمال الجانبية اليومية، ومحطات العمل، ومهام الوردية للنُدَّادين، والمضيفين، والراكضين.</li><li>تدريب الوافدين الجدد على بروتوكولات الخدمة، وأصناف القائمة، ونظم نقاط البيع (POS).</li><li>تقديم تغذية راجعة وتوجيه فوري لأعضاء الفريق أثناء الخدمة.</li><li>تغطية وظائف الأرضية (خدمة، استقبال، أو تسريع الطلب) عندما يكون المطعم زاخراً أو يعاني من نقص العمالة.</li></ul><strong>العمليات والامتثال<br></strong><br><br><ul><li>ضمان الامتثال الكامل للوائح سلامة الغذاء، والتطهير، وخدمات الكحول.</li><li>مراقبة مستويات مخزون لوازم قسم الأمام وخضع للإبلاغ عن النقص لمدير المطعم.</li><li>مراجعة بطاقات حضور الموظفين، إدارة تقليل الورديات بناءً على أهداف العمل، والتعامل مع الاتصالات الطارئة.</li></ul> </div>
Job Summary We are seeking a highly skilled IT Analyst & QA with strong bilingual communication skills in Arabic and English to support business and technology initiatives. The successful candidate will be responsible for gathering and validating business requirements, preparing functional and technical documentation, coordinating with business and technical teams, leading System Integration Testing (SIT) and User Acceptance Testing (UAT), managing quality assurance activities, and ensuring successful project delivery following SDLC and IT governance standards. The ideal candidate will have experience in business analysis, software quality assurance, requirements management, testing, SDLC, APIs, databases, application development, and banking systems. Key Responsibilities Business Analysis Gather, analyze, validate, and document business requirements. Conduct stakeholder interviews and workshops. Perform business process analysis and process mapping. Translate business requirements into functional and non-functional specifications. Perform impact analysis for system enhancements and changes. Prepare solution recommendations aligned with business objectives. Requirements Management Develop and maintain:Business Requirement Documents (BRD) Functional Requirement Documents (FRD) Software Requirement Specifications (SRS) Functional Specifications (FRS) Non-Functional Requirements (NFR) User Stories Requirement Traceability Matrix (RTM) Statements of Work (SOW) Project Charters Ensure complete traceability throughout the project lifecycle. Quality Assurance & Testing Lead System Integration Testing (SIT). Coordinate User Acceptance Testing (UAT). Prepare test strategies and test plans. Develop test cases and test scenarios. Execute functional, regression, integration, and end-to-end testing. Design positive, negative, and edge-case test scenarios. Validate defect fixes and perform regression testing. Manage testing evidence and sign-offs. Defect & Release Management Log and track defects. Coordinate defect triage meetings. Prioritize issues with business and technical teams. Support Change Request (CR) management. Ensure release readiness. Validate production deployments. System Analysis & Technical Support Analyze application behavior. Support application configuration. Assist with scripting and system integrations. Troubleshoot production issues. Perform Root Cause Analysis (RCA). Recommend process improvements. Documentation Prepare and maintain:SOPsPolicies & Procedures User Manuals System Documentation Technical Documentation Test Plans Test Cases Release Notes Knowledge Base Articles User Guides Meeting Minutes Project Reports Communication & Reporting Prepare and deliver in both Arabic and English:Status Reports Progress Reports Executive Dashboards MIS Reports RAID Logs Executive Summaries Meeting Minutes Stakeholder Communications Stakeholder Management Collaborate with:Business Users IT Teams PMOVendors Management External Partners Facilitate meetings and ensure alignment between business and technology teams. Governance & Compliance Follow SDLC methodologies. Ensure change management compliance. Maintain project documentation. Ensure audit-ready documentation. Support IT governance activities. Follow information security policies. Protect confidential business information. Escalate project risks and issues appropriately. Education Bachelor's Degree in:Computer Science Computer Engineering Information Technology Software Engineering Information Systems Related Discipline Required Experience Minimum 5+ years of IT experience. Minimum 2–4 years of software development or application configuration experience. Experience in Business Analysis and Quality Assurance. Banking or Financial Services experience is preferred. Experience working in Agile and Waterfall environments.