وظائف مطورى واجهة مستخدم

Job Description<br><br> Support the development and execution of communication and public relations strategies aligned with malomatia’s corporate objectives and digital transformation vision. Enhance malomatia’s brand positioning as a trusted national IT and digital solutions partner through consistent and strategic communications. Build and maintain strong relationships with local, regional, and industry media outlets. Draft, review, and distribute press releases, media statements, and official announcements that highlight key initiatives, achievements, and partnerships. Serve as the primary point of contact for media inquiries, ensuring timely, accurate, and brand-aligned responses. Monitor media coverage, brand mentions, and public sentiment, and prepare regular analytical reports for management. Support stakeholder engagement initiatives with government entities, clients, partners, and the wider public. Assist in planning and executing public relations campaigns that support corporate, marketing, and national digital objectives. Collaborate with internal teams to ensure alignment and consistency of messaging across all communication channels. Manage and update corporate communication platforms, including social media channels and digital communication tools. Support internal communication initiatives to promote employee engagement and organizational alignment. Assist in organizing and coordinating corporate events, launches, and community engagement activities. Ensure all communication materials comply with corporate branding guidelines, policies, and regulatory requirements. Stay informed of industry trends, media developments, and best practices to continuously improve communication effectiveness. Perform additional duties as assigned within the scope of the Marketing & Communication function, as directed by senior management.<br><br>Responsibilities<br><br> Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook) for preparing reports, memos, and communication materials. Proficiency in using social media analytics tools to monitor engagement and campaign performance. Familiarity with website content formatting and optimization for online visibility, website updates and content management.<br><br>Technical Competencies<br><br> Digital Communications & Social Media Tools Content Management & Web Publishing Media & Crisis Management PR Technology & Analytics Stack (Adobe Creative Suite, Canva, Power BI)<br><br>Behavioral Competencies<br><br> Strong teamwork and collaboration skills Effective communication and interpersonal skills Organizational and time management abilities Problem-solving and process improvement mindset Results orientation and attention to detail<br><br>Qualification<br><br> QUALIFICATIONS <br><br>Bachelor’s degree in Public Relations, Communications, Marketing, or a related field from a recognized university.<br><br>Desired Experience<br><br>Minimum experience of 3-5 years in corporate communication, PR, or media relations (preferably in IT/technology sectors).<br><br>Language Requirement<br><br>English, Arabic (preferred)<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

???? Welcome to Your Next Adventure!<br><br>Responsible for end-to-end warehouse operations supporting marketplace sellers, ensuring efficient inventory management, order fulfillment, and logistics coordination to deliver a fast and reliable customer experience.<br><br>???? What You’ll Get Your Hands On<br><br>Manage inbound, storage, picking, packing, and outbound operations while meeting SLAsOversee seller inventory, ensuring accuracy, reconciliation, and minimal shrinkage Drive order accuracy, reduce fulfillment errors, and improve turnaround time (TAT) Lead process improvements using Lean/Six Sigma and support warehouse automation (WMS, handhelds) Manage and develop warehouse teams, ensuring optimal manpower planning and performance Ensure safety, compliance, and adherence to SOPsCollaborate with marketplace, logistics, finance, and tech teams<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Supply Chain, Logistics, Business, or Engineering5-7+ years of experience in warehouse/fulfillment operations (e-commerce preferred) Strong knowledge of Warehouse Management Systems (WMS) Proven leadership experience managing teams Strong analytical and problem-solving skills.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>Responsible for end-to-end warehouse operations supporting marketplace sellers, ensuring efficient inventory management, order fulfillment, and logistics coordination to deliver a fast and reliable customer experience.<br><br>???? What You’ll Get Your Hands On<br><br>Manage inbound, storage, picking, packing, and outbound operations while meeting SLAsOversee seller inventory, ensuring accuracy, reconciliation, and minimal shrinkage Drive order accuracy, reduce fulfillment errors, and improve turnaround time (TAT) Lead process improvements using Lean/Six Sigma and support warehouse automation (WMS, handhelds) Manage and develop warehouse teams, ensuring optimal manpower planning and performance Ensure safety, compliance, and adherence to SOPsCollaborate with marketplace, logistics, finance, and tech teams<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Supply Chain, Logistics, Business, or Engineering5-7+ years of experience in warehouse/fulfillment operations (e-commerce preferred) Strong knowledge of Warehouse Management Systems (WMS) Proven leadership experience managing teams Strong analytical and problem-solving skills.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The Account Executive will drive business growth by managing client accounts end-to-end, from pitching and onboarding to campaign execution and reporting. They will develop tailored marketing proposals, coordinate with internal teams on deliverables, and maintain strong client relationships through proactive communication and solution-oriented support.<br><br>???? What You’ll Get Your Hands On<br><br>Drive business development by identifying, pitching, and closing marketing service opportunities with event organizers and partners. Manage a portfolio of client accounts throughout the full lifecycle: onboarding, campaign planning, execution, reporting, and outboarding. Develop tailored marketing proposals, budget plans, and performance forecasts. Collaborate with internal teams to coordinate campaign deliverables, creatives, ad operations, and reporting. Maintain strong client relationships with proactive communication, expectation management, and solution-oriented support. Provide regular reporting, insights, and ROI-driven recommendations to clients. Identify upselling and cross-selling opportunities to grow existing accounts. Ensure all campaigns follow efficient internal processes and align with Snoonu (S City) standards and best practices. Whenever required, will need to be available of on ground event operations for coordination.<br><br>????‍♂️ The Magic You Bring<br><br>2–3 years of experience in events, account management, sales, business development, or related fields. Proven track record of managing client accounts. Excellent communication, presentation. Strong organizational and multitasking skills in a high-volume environment. Relationship-driven approach with strong negotiation and problem-solving abilities. Experience in the events, entertainment, or ticketing industry is a plus.<br><br>✨ Bonus Points If You Have<br><br>Proficiency in English. Arabic will be a plus.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview As a Sales Capture Associate Director within Accenture s Products Client Group, you will drive growth by originating, shaping, and closing large-scale transformation deals across retail, consumer goods, airlines, and travel industries in Qatar and the wider Middle East. You will leverage deep sector expertise to help clients respond to evolving consumer expectations, digital disruption, and operational transformation positioning Accenture as a partner of choice. Key Responsibilities Sales Origination &amp; Deal Closure Originate, qualify, and close complex, multi-million-dollar deals across retail, FMCG, and aviation sectors Lead full sales lifecycle: opportunity shaping, deal strategy, proposal development, pricing, and contract negotiation Develop differentiated value propositions addressing key client priorities such as: Omnichannel transformation Customer experience &amp; personalization Supply chain resilience Data, AI and digital commerce Client Relationship Management Build strong relationships with C-level stakeholders across major Products clients (retailers, airlines, distributors, and consumer brands) Act as a trusted advisor to business and technology leaders Navigate procurement and decision-making structures across regional and multinational organizations Industry &amp; Market Leadership Demonstrate understanding of the Middle East Products landscape, including: Retail market dynamics and digital commerce trends Airline industry transformation (customer experience, operations optimization) FMCG go-to-market strategies and distribution models Identify emerging opportunities and convert them into sales pipeline Deal Shaping &amp; Integrated Solutioning Collaborate across Accenture offerings (Strategy &amp; Consulting, Technology, Operations) to design end-to-end solutions Bring together capabilities across digital commerce, ERP (SAP), cloud, AI, and supply chain Ensure alignment between client strategy, business value, and Accenture capabilities Internal Leadership &amp; Governance Lead cross-functional pursuit teams and mentor junior sales professionals Collaborate with account leadership to drive account growth and pipeline maturity Ensure adherence to Accenture s sales governance, pricing, and compliance processes Experience 12+ years of experience in enterprise sales, business development, or consulting-led sales Proven track record closing large, complex deals in Retail, FMCG, Airlines, or Travel industries Experience in consulting, SI, or technology services organization strongly preferred Industry Expertise Strong understanding of one or more of the following: Retail (store ops, ecommerce, customer experience) Consumer Goods (distribution, trade promotion, supply chain) Aviation / Travel (passenger experience, operations, loyalty, digital platforms) Familiarity with regional market players and dynamics in Qatar/GCC Sales &amp; Commercial Capabilities Expertise in deal structuring, pricing, and negotiation Experience managing large RFPs and strategic pursuits Ability to articulate value-driven transformation narratives to executive stakeholders Leadership &amp; Collaboration Strong leadership presence with ability to mobilize diverse, cross-border teams Excellent stakeholder engagement and influencing skills Ability to thrive in a matrixed, fast-paced environment Education Bachelor s degree required MBA or equivalent preferred</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience 12+ years of experience in enterprise sales, business development, or consulting-led sales Proven track record closing large, complex deals in Retail, FMCG, Airlines, or Travel industries Experience in consulting, SI, or technology services organization strongly preferred Industry Expertise Strong understanding of one or more of the following: Retail (store ops, ecommerce, customer experience) Consumer Goods (distribution, trade promotion, supply chain) Aviation / Travel (passenger experience, operations, loyalty, digital platforms) Familiarity with regional market players and dynamics in Qatar/GCC Sales &amp; Commercial Capabilities Expertise in deal structuring, pricing, and negotiation Experience managing large RFPs and strategic pursuits Ability to articulate value-driven transformation narratives to executive stakeholders Leadership &amp; Collaboration Strong leadership presence with ability to mobilize diverse, cross-border teams Excellent stakeholder engagement and influencing skills Ability to thrive in a matrixed, fast-paced environment Education Bachelor s degree required MBA or equivalent preferred</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration through conceptualization to realization of planning, design or project delivery in the built and natural environments. For over 60 years we ve led with vision, contributing to many of the world s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51 st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey. We invite you to join us. Why? When you join KEO, you ll discover more than just a job you ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Responsibilities</h2><p>Our newest opportunity is for a talented Technical Transator , seconded to our Client from government sector in Doha, Qatar . The successful candidate will be responsible for providing accurate written translation and interpretation services, translating a wide range of technical, business, and administrative documents between English and Arabic. This includes correspondence, reports, forms, articles, technical manuals, and other instructional materials, while ensuring accuracy, consistency, confidentiality, and preservation of the original meaning and intent. We envisage success in this role to include;</p><ul><li>Translating technical, business, legal and operational documents from Arabic to English and vice versa, ensuring accuracy, consistency and preservation of the original meaning, intent and tone.</li><li>Reviewing, proofreading, editing and finalizing translated materials prepared by internal teams and external providers.</li><li>Ensuring translated content complies with established standards for terminology, clarity, style, formatting and quality.</li><li>Researching and applying appropriate legal, technical and industry-specific terminology to support translation assignments.</li><li>Liaising with subject matter experts to ensure technical accuracy and consistency across translated documents.</li><li>Developing, maintaining and enhancing translation guidelines, reference materials and terminology databases.</li><li>Preparing translation reports, records and supporting documentation as required.</li><li>Maintaining strict confidentiality of sensitive company documents, information and correspondence.</li><li>Supporting knowledge sharing initiatives and mentoring junior translators where required.</li><li>Contributing to the continuous improvement of translation processes, tools and quality standards.</li><li>Supporting additional translation and language-related assignments in line with business requirements.</li></ul><h2>Qualifications</h2><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include 5+ years experience in technical translation (prefereably realted to railways and transportation) partnered with Bachelor's Degree inTranslation, Languages, Linguistics, Arabic, English or a related discipline. Proven experience in Arabic-English translation within a technical, engineering, infrastructure, transportation or corporate environment. Native or near-native proficiency in both Arabic and English, with exceptional written communication skills. Strong understanding of technical, legal and business terminology. Excellent proofreading, editing and quality assurance skills. Proficiency in translation software and terminology management tools is preferred. Strong attention to detail, organizational skills and ability to manage multiple assignments within tight deadlines. Ability to work effectively with diverse stakeholders and subject matter experts.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.<br> In this role, as an AI Pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem Agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.<br> Key Responsibilities: Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Requirements: At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $37 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

Job Title – Transmission L1 Engineer / Transmission NOC Engineer Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Network Monitoring & Surveillance Monitor transmission network alarms through NMS/EMS tools on a 24x7 basis Identify network events, faults, service-impacting alarms, and performance degradation alerts Perform first-level alarm correlation and prioritization based on service impact Track node/link down events, path failures, LOS, LOF, interface flaps, power alarms, and transmission degradation alarms2. Incident Handling & Ticket Management Raise incidents/tickets for all network alarms and customer-impacting events Categorize incidents based on severity, region, service, and technology Maintain proper updates in ticketing tools with time-stamped actions Ensure all incidents are acknowledged and assigned within defined SLA timelines3. Initial Troubleshooting Perform basic troubleshooting using SOPs, troubleshooting guides, and knowledge base Validate alarm persistence, flap behavior, repeat incidents, and service dependency Perform preliminary checks such as: Alarm acknowledgment Link/path status validation Interface and bandwidth checks Power/environment checks (where tool visibility exists) Reachability checks through monitoring systems4. Escalation Management Escalate unresolved or critical alarms to L2 / Shift Lead within defined TATCoordinate with field teams, fiber teams, power teams, and OEM/vendor teams as per escalation matrix Follow escalation hierarchy for P1/P2 incidents without delay Inform customer support/service desk for affected services where required5. Communication & Coordination Provide timely updates to all stakeholders during incidents Maintain bridge call support for major outages if required Coordinate with internal teams for restoration activities Share handover notes clearly during shift change6. SLA & Process Compliance Ensure incidents are handled as per agreed SOP, SLA, and operational processes Maintain proper incident documentation and closure remarks Support shift governance, queue hygiene, and ageing control Adhere to reporting discipline and audit requirements7. Reporting & Logs Prepare shift-wise incident summaries and outage reports Maintain daily logs of major alarms, repeat faults, and pending issues Highlight chronic/repetitive issues to L2/team lead Support in MIS generation and service outage tracking<br>Required Technical Skills Basic understanding of telecom transmission technologies: SDHDWDMMicrowave Ethernet / MPLS Transport Fiber network basics Basic knowledge of alarm handling and NOC tools Understanding of incident management and escalation process Familiarity with EMS/NMS monitoring platforms Knowledge of transmission fault types such as: LOS, LOF, RDI, AU/VC alarms Link down / path down Optical degradation Power alarms Interface down events<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

Job Title – Transmission L1 Engineer / Transmission NOC Engineer Company – TCS (MEA) Location – Doha, Qatar Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>Key Responsibilities1. Network Monitoring & Surveillance Monitor transmission network alarms through NMS/EMS tools on a 24x7 basis Identify network events, faults, service-impacting alarms, and performance degradation alerts Perform first-level alarm correlation and prioritization based on service impact Track node/link down events, path failures, LOS, LOF, interface flaps, power alarms, and transmission degradation alarms2. Incident Handling & Ticket Management Raise incidents/tickets for all network alarms and customer-impacting events Categorize incidents based on severity, region, service, and technology Maintain proper updates in ticketing tools with time-stamped actions Ensure all incidents are acknowledged and assigned within defined SLA timelines3. Initial Troubleshooting Perform basic troubleshooting using SOPs, troubleshooting guides, and knowledge base Validate alarm persistence, flap behavior, repeat incidents, and service dependency Perform preliminary checks such as: Alarm acknowledgment Link/path status validation Interface and bandwidth checks Power/environment checks (where tool visibility exists) Reachability checks through monitoring systems4. Escalation Management Escalate unresolved or critical alarms to L2 / Shift Lead within defined TATCoordinate with field teams, fiber teams, power teams, and OEM/vendor teams as per escalation matrix Follow escalation hierarchy for P1/P2 incidents without delay Inform customer support/service desk for affected services where required5. Communication & Coordination Provide timely updates to all stakeholders during incidents Maintain bridge call support for major outages if required Coordinate with internal teams for restoration activities Share handover notes clearly during shift change6. SLA & Process Compliance Ensure incidents are handled as per agreed SOP, SLA, and operational processes Maintain proper incident documentation and closure remarks Support shift governance, queue hygiene, and ageing control Adhere to reporting discipline and audit requirements7. Reporting & Logs Prepare shift-wise incident summaries and outage reports Maintain daily logs of major alarms, repeat faults, and pending issues Highlight chronic/repetitive issues to L2/team lead Support in MIS generation and service outage tracking<br>Required Technical Skills Basic understanding of telecom transmission technologies: SDHDWDMMicrowave Ethernet / MPLS Transport Fiber network basics Basic knowledge of alarm handling and NOC tools Understanding of incident management and escalation process Familiarity with EMS/NMS monitoring platforms Knowledge of transmission fault types such as: LOS, LOF, RDI, AU/VC alarms Link down / path down Optical degradation Power alarms Interface down events<br>Application Deadline: 20-Sep-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

Primary Functions To co-ordinate and supervise the activities of the foremen and his crew on the project. Must ensure compliance with HSE, Quality and Ethics policy and attached roles and responsibilities<br><br>Tasks and Responsibilities To set and apply standards of SAFETY, ETHICS and QUALITY to comply with procedures and take action/s where Procedures and policy are not met and rectify/report immediately. To be capable of communicating fluently with Crew, Foremen, Superintendent and all others with whom he liaises. Be capable of reading and understanding drawings, project specifications and procedures. and be capable of taking the correct remedial actions. (Wherever Applicable). To be conversant with the specific standards applicable to the project / area of work. To be capable of looking four weeks ahead in planning of work for the project utilize the project current plan for planning for future work. Provide his Foremen with drawings, WPS and information require to do the work efficiently, productively and safely. Interface with the production engineer to ensure material is available for the planned work. To ensure Proper tools and equipment’s are available and they are utilized efficiently, productively and safely. To utilize the overall project / area plan(s), milestone dates, yard layouts and construction drawings to understand the overall view of the project and or his area of responsibility. Have an overall view and understanding of the project completion including but not limited to construction methodology, fab sequence and milestone dates. Forecast resources required for the planned work ahead (Manpower, Equipment's etc.) To be able to conduct meeting with those reporting to him in an organized manner. To set targets of production for each of those directly reporting to him, targets for Foremen. To be able to communicate supports services in the yard, QC & NDT. Provide written instruction where necessary to those directly reporting to him. Drive the team to achieve progress, productivity, safety and quality. Know and understand the estimated man-hours on the work packs, maintain man-hours booking within estimate and provide weekly progress to production engineers. Take actions where standards and targets are not met. Where necessary refer quality / progress/ productivity issue to his superintendent and provide recommendation for improvement Address any issue of poor quality/ productivity and act where appropriate. Report area of poor performance and provide recommendation for improvement. Provide accurate feedback to Superintendent. Ensure CIR (Computer Input Request) submitted and RFI (Request for Inspection) are raised on timely manner. Conduct TBT with crew, conduct safety walkthrough and address any issue of safety, check HIT process. Review TRA with his foremen when require and ensure it is discussed with his crew. Maintain good housekeeping on his work area. Promote BBSM process and be responsible for his team’s safety. Lead by example and make sure company policies and procedures are followed. Ensure proper plan of storage of welding consumable to eliminate any chance of welding consumable mix up and wrong selection. Interface with F&M department to ensure timely calibration of welding machines. Interface with Welding engineers to qualify WPS, welders for specific project. Proper planning of qualifications in welding school to meet project requirements Other Expectations:Promote implementation of QHSES initiatives and drive achieving objectives<br><br>Education Qualification and Experience<br>Education: High School Diploma Level<br>Experience: 10+ years of experience in Offshore Construction industry Has an exposure to a multidiscipline work environment. Must understand governing code requirements and be able to interpret and apply project specification

Primary Functions To co-ordinate and supervise the activities of the foremen and his crew on the project. Must ensure compliance with HSE, Quality and Ethics policy and attached roles and responsibilities<br><br>Tasks and Responsibilities To set and apply standards of SAFETY, ETHICS and QUALITY to comply with procedures and take action/s where Procedures and policy are not met and rectify/report immediately. To be capable of communicating fluently with Crew, Foremen, Superintendent and all others with whom he liaises. Be capable of reading and understanding drawings, project specifications and procedures. and be capable of taking the correct remedial actions. (Wherever Applicable). To be conversant with the specific standards applicable to the project / area of work. To be capable of looking four weeks ahead in planning of work for the project utilize the project current plan for planning for future work. Provide his Foremen with drawings, WPS and information require to do the work efficiently, productively and safely. Interface with the production engineer to ensure material is available for the planned work. To ensure Proper tools and equipment’s are available and they are utilized efficiently, productively and safely. To utilize the overall project / area plan(s), milestone dates, yard layouts and construction drawings to understand the overall view of the project and or his area of responsibility. Have an overall view and understanding of the project completion including but not limited to construction methodology, fab sequence and milestone dates. Forecast resources required for the planned work ahead (Manpower, Equipment's etc.) To be able to conduct meeting with those reporting to him in an organized manner. To set targets of production for each of those directly reporting to him, targets for Foremen. To be able to communicate supports services in the yard, QC & NDT. Provide written instruction where necessary to those directly reporting to him. Drive the team to achieve progress, productivity, safety and quality. Know and understand the estimated man-hours on the work packs, maintain man-hours booking within estimate and provide weekly progress to production engineers. Take actions where standards and targets are not met. Where necessary refer quality / progress/ productivity issue to his superintendent and provide recommendation for improvement Address any issue of poor quality/ productivity and act where appropriate. Report area of poor performance and provide recommendation for improvement. Provide accurate feedback to Superintendent. Ensure CIR (Computer Input Request) submitted and RFI (Request for Inspection) are raised on timely manner. Conduct TBT with crew, conduct safety walkthrough and address any issue of safety, check HIT process. Review TRA with his foremen when require and ensure it is discussed with his crew. Maintain good housekeeping on his work area. Promote BBSM process and be responsible for his team’s safety. Lead by example and make sure company policies and procedures are followed. Ensure proper plan of storage of welding consumable to eliminate any chance of welding consumable mix up and wrong selection. Interface with F&M department to ensure timely calibration of welding machines. Interface with Welding engineers to qualify WPS, welders for specific project. Proper planning of qualifications in welding school to meet project requirements Other Expectations:Promote implementation of QHSES initiatives and drive achieving objectives<br><br>Education Qualification and Experience<br>Education: High School Diploma Level<br>Experience: 10+ years of experience in Offshore Construction industry Has an exposure to a multidiscipline work environment. Must understand governing code requirements and be able to interpret and apply project specification

Primary Functions To co-ordinate and supervise the activities of the foremen and his crew on the project. Must ensure compliance with HSE, Quality and Ethics policy and attached roles and responsibilities<br><br>Tasks and Responsibilities To set and apply standards of SAFETY, ETHICS and QUALITY to comply with procedures and take action/s where Procedures and policy are not met and rectify/report immediately. To be capable of communicating fluently with Crew, Foremen, Superintendent and all others with whom he liaises. Be capable of reading and understanding drawings, project specifications and procedures. and be capable of taking the correct remedial actions. (Wherever Applicable). To be conversant with the specific standards applicable to the project / area of work. To be capable of looking four weeks ahead in planning of work for the project utilize the project current plan for planning for future work. Provide his Foremen with drawings, WPS and information require to do the work efficiently, productively and safely. Interface with the production engineer to ensure material is available for the planned work. To ensure Proper tools and equipment’s are available and they are utilized efficiently, productively and safely. To utilize the overall project / area plan(s), milestone dates, yard layouts and construction drawings to understand the overall view of the project and or his area of responsibility. Have an overall view and understanding of the project completion including but not limited to construction methodology, fab sequence and milestone dates. Forecast resources required for the planned work ahead (Manpower, Equipment's etc.) To be able to conduct meeting with those reporting to him in an organized manner. To set targets of production for each of those directly reporting to him, targets for Foremen. To be able to communicate supports services in the yard, QC & NDT. Provide written instruction where necessary to those directly reporting to him. Drive the team to achieve progress, productivity, safety and quality. Know and understand the estimated man-hours on the work packs, maintain man-hours booking within estimate and provide weekly progress to production engineers. Take actions where standards and targets are not met. Where necessary refer quality / progress/ productivity issue to his superintendent and provide recommendation for improvement Address any issue of poor quality/ productivity and act where appropriate. Report area of poor performance and provide recommendation for improvement. Provide accurate feedback to Superintendent. Ensure CIR (Computer Input Request) submitted and RFI (Request for Inspection) are raised on timely manner. Conduct TBT with crew, conduct safety walkthrough and address any issue of safety, check HIT process. Review TRA with his foremen when require and ensure it is discussed with his crew. Maintain good housekeeping on his work area. Promote BBSM process and be responsible for his team’s safety. Lead by example and make sure company policies and procedures are followed. Ensure proper plan of storage of welding consumable to eliminate any chance of welding consumable mix up and wrong selection. Interface with F&M department to ensure timely calibration of welding machines. Interface with Welding engineers to qualify WPS, welders for specific project. Proper planning of qualifications in welding school to meet project requirements Other Expectations:Promote implementation of QHSES initiatives and drive achieving objectives<br><br>Education Qualification and Experience<br>Education: High School Diploma Level<br>Experience: 10+ years of experience in Offshore Construction industry Has an exposure to a multidiscipline work environment. Must understand governing code requirements and be able to interpret and apply project specification

???? Welcome to Your Next Adventure!<br><br>The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem.<br><br>This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards.<br><br>The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets.<br><br>???? What You’ll Get Your Hands On<br><br> Grocery Operations<br><br>Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners.<br><br>Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations<br><br>Own the operational performance of laundry partners and end-to-end laundry order flow.<br><br>Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations<br><br>Own the operational execution of ticketing services, events, bookings, and related customer experiences.<br><br>Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism.<br><br>Additional Verticals And Business Areas<br><br>Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas:<br><br> Retail Operations<br><br>For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners.<br><br>Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations<br><br>Own the overall marketplace health across multiple verticals.<br><br>Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations<br><br>Lead operational readiness for new Snoonu verticals before launch.<br><br>Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear.<br><br>????‍♂️ The Magic You Bring<br><br>Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem.<br><br>This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards.<br><br>The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets.<br><br>???? What You’ll Get Your Hands On<br><br> Grocery Operations<br><br>Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners.<br><br>Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations<br><br>Own the operational performance of laundry partners and end-to-end laundry order flow.<br><br>Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations<br><br>Own the operational execution of ticketing services, events, bookings, and related customer experiences.<br><br>Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism.<br><br>Additional Verticals And Business Areas<br><br>Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas:<br><br> Retail Operations<br><br>For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners.<br><br>Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations<br><br>Own the overall marketplace health across multiple verticals.<br><br>Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations<br><br>Lead operational readiness for new Snoonu verticals before launch.<br><br>Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear.<br><br>????‍♂️ The Magic You Bring<br><br>Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>في عالم من الإمكانات، اختر واحداً يفتح أمامك آفاقاً لا حصر لها. تخيل المستقبل! في Parsons، يمكنك تخيل مسار مهني تزدهر فيه، وتعمل مع أشخاص مميزين، وتكون كما أنت. مستوحى من رؤية قيادتنا التي تقدر الناس، وتتبنى المرونة، وتدعم النمو، نزرع ثقافة مبتكرة تمكّنك من تحقيق كامل إمكاناتك. أطلق العنان لمواهبك وأعد تعريف ما هو ممكن.</p><p>في هذا الدور، ستسهم في تصميم وإشراف وتقديم مشاريع مناظر طبيعية واسعة النطاق، بما في ذلك البيئات التجارية الحصرية والبيئات الحضرية. ستعمل مع فرق متعددة التخصصات لتطوير حلول مناخية تتكامل فيها المواد النباتية وأنظمة الري والإضاءة الخارجية وميزات التخطيط الصلب/اللين، مع تركيز خاص على المناخات القاحلة.</p><p><strong>ما الذي ستقوم به</strong></p><ul><li>دعم تصميم وتنفيذ أعمال المناظر الطبيعية، بما في ذلك اختيار المواد النباتية وأنظمة الري والإضاءة الخارجية وعناصر التخطيط الصلب/اللين.</li><li>مراجعة الرسومات والمواصفات والرسومات التنفيذية لضمان القابلية للبناء والامتثال للرموز وتوافقها مع متطلبات المشروع.</li><li>فهم وثائق العقد المعقدة، بما في ذلك المخططات والمواصفات والرسومات التنفيذية.</li><li>تقديم مدخلات فنية حول ملاءمة المواد النباتية للأراضي القاحلة والظروف البيئية المحلية.</li><li>المساهمة في تصميم المناظر الحضرية والفضاء العام، بما في ذلك المناظر الطبيعية التجارية الراقية وواجهات الشوارع.</li><li>إشراف أعمال بناء المناظر الطبيعية لضمان الجودة والالتزام بنية التصميم والامتثال للمواصفات والمعايير.</li><li>المساعدة في إعداد التقارير وتقديمات التصميم والوثائق التي تحتوي على عناصر مفاهيمية وتوضيحية.</li><li>استخدام أدوات وبرمجيات رقمية متقدمة لتطوير التصميم والتصور والتوثيق.</li><li>تحديد القضايا المحتملة أثناء التصميم والبناء واقتراح حلول عملية.</li><li>التعاون بشكل فعال مع فرق المشروع والاستشاريين والمقاولين وأصحاب المصلحة.</li></ul><p><strong>المهارات المطلوبة التي ستجلبها</strong></p><ul><li>درجة البكالوريوس في هندسة تصميم المناظر الطبيعية أو تخصص مكافئ.</li><li>حد أدنى 10 سنوات من الخبرة في مشاريع مناظر طبيعية واسعة النطاق تشمل التصميم والبناء.</li><li>معرفة قوية بالرموز والمعايير ذات الصلة بتصميم المناظر الطبيعية والمواد النباتية وأنظمة الري والإضاءة الخارجية وأعمال التخطيط الصلب/اللَيِّن.</li><li>قدرة مثبتة على تفسير وثائق العقد المعقدة، بما في ذلك المخططات والمواصفات والرسومات التنفيذية.</li><li>خبرة في مراجعة الرسومات والمواصفات والتركيبات من حيث القابلية للبناء والامتثال.</li><li>خبرة في اختيار المواد النباتية وتصميمها للمناطق القاحلة والبيئات المناخية.</li><li>خبرة في تصميم المناظر الحضرية والإشراف عليها، بما في ذلك المناظر الراقية في المناطق التجارية.</li><li>خبرة في إعداد التقارير والتقديمات، بما في ذلك العناصر المفاهيمية والتوضيحية.</li><li>إتقان متقدم للبرامج ذات الصلة، بما في ذلك Vectorworks وAutoCAD وMicrosoft Office (Word, Excel, PowerPoint, Outlook)، وبرامج التصوير/التصور الرقمي المعاصرة.</li><li>مهارات كتابة وتواصل شفهية جيدة.</li><li>القدرة على تحديد المشاكل المحتملة واقتراح حلول فعالة.</li><li>القدرة على العمل بشكل جيد ضمن فريق مشروع يتألف من جنسيات وتخصصات متنوعة.</li><li>يجب أن يكون لديه MME.</li></ul><p><strong>المهارات المرغوبة التي ستجلبها</strong></p><ul><li>شهادة PMP (محترف إدارة المشاريع) مفضلة.</li><li>خبرة في منطقة مجلس التعاون الخليجي وفهم تراثها الثقافي.</li><li>مهارات شخصية قوية وقدرة على بناء علاقة مع الزملاء والعملاء وأصحاب المصلحة.</li></ul><p>ي employ Parsons تمارس التوظيف بشكل عادل في جميع مستويات الوظائف بغض النظر عن العرق أو اللون أو الدين أو الجنس (بما في ذلك الحمل) أو الأصل الوطني أو العمر أو الإعاقة أو المعلومات الوراثية. نحن نستثمر حقاً ونهتم برفاهية موظفينا ونوفر فرص نمو لا حصر لها كما السماء هي الحد، لذا استهدف النجوم!</p><p>تخيل القادم وانضم إلى سعي Parsons. قدِّم طلبك اليوم!</p><p>تدرك Parsons ممارسات التوظيف الاحتيالية. لمعرفة المزيد عن الاحتيال في التوظيف وكيفية الإبلاغ عنه، يُرجى الرجوع إلى https://www.parsons.com/fraudulent-recruitment/</p></div></section><section><p class="heading">المرشح المثالي</p><p class="paragraph"></p><ul><li>درجة البكالوريوس في هندسة التصميم المعماري أو تخصص مكافئ.</li><li>حد أدنى 10 سنوات من الخبرة في مشاريع المناظر الطبيعية واسعة النطاق تشمل كل من التصميم والبناء.</li><li>معرفة قوية بالرموز والمعايير ذات الصلة بتصميم المناظر الطبيعية والمواد النباتية وأنظمة الري والإضاءة الخارجية وأعمال التخطيط الصلب/اللَيِّن.</li><li>قدرة مثبتة على تفسير وثائق العقد المعقدة، بما في ذلك المخططات والمواصفات والرسومات التنفيذية.</li><li>خبرة في مراجعة الرسومات والمواصفات والتركيبات من حيث القابلية للبناء والامتثال.</li><li>خبرة في اختيار المواد النباتية وتصميمها للمناطق القاحلة والبيئات المناخية.</li><li>خبرة في تصميم المناظر الحضرية والإشراف عليها، بما في ذلك المناظر الراقية في المناطق التجارية.</li><li>خبرة في إعداد التقارير والتقديمات، بما في ذلك العناصر المفاهيمية والتوضيحية.</li><li>إتقان متقدم للبرامج ذات الصلة، بما في ذلك Vectorworks وAutoCAD وMicrosoft Office (Word, Excel, PowerPoint, Outlook)، وبرامج التصوير/التصور الرقمي المعاصرة.</li><li>مهارات كتابة وتواصل شفهية جيدة.</li><li>القدرة على تحديد المشاكل المحتملة واقتراح حلول فعالة.</li><li>القدرة على العمل بشكل جيد ضمن فريق مشروع يتألف من جنسيات وتخصصات متنوعة.</li><li>يجب أن يكون لديه MME.</li><li>شهادة PMP (محترف إدارة المشاريع) مفضلة.</li><li>خبرة في منطقة مجلس التعاون الخليجي وفهم تراثها الثقافي.</li><li>مهارات شخصية قوية وقدرة على بناء علاقة مع الزملاء والعملاء وأصحاب المصلحة.</li></ul><p></p></section>

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> <br>وصف الشركة<br><br><p>Our Habitas هي منزل عالمي لمجتمع عالمي من الأشخاص ذوي التفكير المشترك الذين يسعون للاتصال والإلهام ومستقبل أفضل معًا. تتميز تجربتهم بالموسيقى والصحة والعافية والفن والمغامرة والطعام والتعلم والعطاء. من خلال هذه الدعائم، يصنعون عوالم سحرية من الدهشة حيث يصبح الغرباء أصدقاء ويصبح الأصدقاء عائلة. هذا ما تسميه Our Habitas الفخامة للروح. بعض التجارب في Our Habitas كانت مؤثرة لدرجة أنها أصبحت طقوسًا، موجودة في كل من منازلهم حول العالم بطريقتها الفريدة الخاصة. من مراسم الترحيب إلى عشاء العائلة مرورًا بسرد القصص وجلسات غروب الأحد، يسعى Our Habitas إلى توفير نوع جديد من الضيافة حيث يجسرون الفجوة بين الفخامة التقليدية والسفر القائم على التجربة.</p><br><br>الوصف الوظيفي<br><br><p>ملخص الوظيفة</p><br><p>نحن نبحث عن محترف، دقيق التنظيم، ومنظم <strong>محاسب عام</strong> لدعم العمليات المالية لـ <strong>Our Habitas Ras Abrouq</strong>، مع ضمان سجلات محاسبية دقيقة، تقارير مالية في الوقت المناسب، والامتثال لسياسات الشركة ومعايير المحاسبة.</p><br><p>التقارير إلى مدير الشؤون المالية أو مدير المالية، المسؤول عن إدارة الأنشطة المحاسبية اليومية، بما في ذلك الحسابات الدائنة، الحسابات المدينة، دفتر الأستاذ العام، التسويات، قيود اليومية، والتقارير المالية.</p><br><p>سيعمل المحاسب العام بشكل وثيق مع المالية، الشراء، الموارد البشرية، المشتريات، وغيرها من أقسام المنتجع لضمان دقة المعاملات المالية والضوابط المالية الفعالة. تتطلب هذه الوظيفة مهارات تحليلية قوية، وانتباهًا للتفاصيل، والسرية، والقدرة على العمل بكفاءة في بيئة فندقية فاخرة سريعة الإيقاع.</p><br><p>المسؤوليات الرئيسية</p><br><ul><li>أداء الأنشطة المحاسبية اليومية والحفاظ على سجلات مالية دقيقة.</li><li>تسجيل ومعالجة المعاملات المالية وفق سياسات الشركة ومعايير المحاسبة.</li><li>إدارة أنشطة الحسابات الدائنة والحسابات المدينة، بما في ذلك التحقق من الفواتير، التسجيل، والتسوية.</li><li>إعداد ونشر قيود اليومية والتأكد من الحفاظ على المستندات الداعمة الصحيحة.</li><li>إجراء تسويات يومية وشهرية للبنك والموردين والعملاء والدليل العام.</li><li>رصد المستحقات والدفع المتأخر والمتابعة عند وجود أرصدة مستحقة.</li><li>التحقق من الفواتير وأوامر الشراء والإيصالات والمستندات الداعمة لضمان الدقة والتفويض الصحيح.</li><li>المساعدة في إجراءات إغلاق الشهر والسنة.</li><li>إعداد جداول وتقارير مالية منتظمة والتحليل الداعم حسب ما تتطلبه الإدارة.</li><li>الحفاظ على سجلات دقيقة للمصروفات والإيرادات والأصول والخصوم والمعاملات المالية الأخرى.</li><li>المساعدة في إعداد الميزانيات والتوقعات والتحليل المالي عند الحاجة.</li><li>مراقبة المعاملات النقدية والمساعدة في تسوية النقد اليومي والإيرادات.</li><li>التنسيق مع الأقسام الأخرى لحل الاختلافات وضمان التوثيق المالي الصحيح.</li><li>التأكد من ترميز جميع المعاملات المالية وتخصيصها إلى الحسابات ومراكز التكلفة الصحيحة.</li><li>الحفاظ على ملفات محاسبية مرتبة ودقيقة لأغراض التدقيق والامتثال.</li><li>المساعدة في التدقيقات الداخلية والخارجية من خلال توفير المستندات والمعلومات المالية المطلوبة.</li><li>ضمان الامتثال لسياسات الشركة المالية والإجراءات والضوابط الداخلية والمتطلبات المحاسبية المعمول بها.</li><li>الحفاظ على سرية المعلومات المالية وملفات الشركة.</li><li>تحديد الت discrepancies المحاسبية والمساعدة في تنفيذ الإجراءات التصحيحية المناسبة.</li><li>دعم مدير المالية في التحليلات والقرارات المالية العشوائية والتقارير ومشروعات المحاسبة.</li><li>إنهاء المهام المحاسبية الموكلة في الوقت المحدد والالتزام بالمواعيد النهائية.</li><li>تعزيز التواصل الفعال والعمل الجماعي داخل قسم المالية وعبر المنتجع.</li><li>أداء أي واجبات مالية ومحاسبية أخرى يحددها الإدارة.</li></ul><br>المؤهلات<br><br><p>المتطلبات الدنيا</p><br><ul><li>2–3 سنوات من الخبرة في المحاسبة أو المالية، ويفضل في فندق أو منتجع أو بيئة ضيافة.</li><li>درجة البكالوريوس أو الدبلوم في المحاسبة أو المالية أو مجال ذات صلة.</li><li>معرفة قوية بمبادئ المحاسبة العامة والتقارير المالية والحسابات الدائنة والمدينة وأنشطة دفتر الأستاذ العام.</li><li>خبرة في برامج المحاسبة وMicrosoft Office، وبخاصة Excel؛ يفضل معرفة أنظمة محاسبة الفنادق.</li><li>القدرة على إعداد والحفاظ على سجلات مالية دقيقة، تسويات، قيود يومية، والمستندات الداعمة.</li><li>إتقان التفاصيل مع مهارات عددية وتحليلية ممتازة.</li><li>القدرة على رصد المعاملات اليومية، التحقق من الفواتير، معالجة المدفوعات، والحفاظ على سجلات محاسبية دقيقة.</li><li>فهم جيد لإجراءات إغلاق الشهر وإعداد التقارير المالية.</li><li>مهارات تنظيمية وإدارة وقت قوية مع القدرة على الوفاء بالمواعيد وإدارة أولويات متعددة.</li><li>مهارات تواصل وشخصية ممتازة مع القدرة على العمل بفعالية مع الأقسام الداخلية والأطراف الخارجية.</li><li>مهارات حل المشكلات والقدرة على تحديد الاختلافات المحاسبية وحلها.</li><li>درجة عالية من النزاهة والسرية والاحتراف عندما يتعلق الأمر بالمعلومات المالية.</li><li>الطلاقة في الإنجليزية، كتابة وتحدثاً؛ إضافة لغات أخرى ميزة.</li><li>القدرة على العمل بشكل مستقل وكذلك بشكل تعاوني داخل بيئة ضيافة سريعة الإيقاع.</li><li>معرفة بالضرائب القطرية، VAT، الرواتب والمتطلبات المحاسبية المحلية ميزة.</li></ul><br>معلومات إضافية<br><br><p><strong>ما الذي ستجنيه...</strong></p><br><ul><li>فرصة الانضمام إلى مجموعة دولية مبتكرة ونمواً سريعاً ملتزمة ليس فقط ببناء فنادق جديدة بل ببناء علامة تجارية عالمية.</li><li>فرصة تحدّي القاعدة والعمل في بيئة إبداعية ومجزية.</li><li>أن تصبح جزءًا من فريق شغوف جدًا بابتكار تجارب ضيافة رائعة واستكشاف مواقع جديدة في كل فرصة.</li><li>حزمة منافسة وفرصة كبيرة للتطوير.</li><li>خصومات ممتازة عبر عائلة العلامات التجارية Ennismore بأكملها.</li></ul><p><em>العمل في <strong>Our Habitas</strong> يعني أن تكون جزءًا من حركة ذات هدف. ستساعد في تشكيل قصص تتجاوز الغرف والمرافق، وتخلق تجارب عاطفية وتربط الأشخاص من خلال الطقوس المشتركة، الثقافة، وشعور بالانتماء.</em></p><br><p><em>إذا كنت تؤمن بـ <strong>الرفاهية التي تتحدث إلى الروح</strong>، وتود بناء شيء ذو معنى في اثنين من وجهات الشرق الأوسط الأكثر روعة، فنتطلع إلى مقابلتك.</em></p><br> </div>

<p>Ø&nbsp; <u>قبل الجائزة:</u></p><p>o&nbsp; إدارة محفظة من عقود الحفر والإكمال القائمة؛ أمثلة الواجبات تشمل تقييم مدى ملاءمة العقود الحالية لحملات جديدة، البحث عن فرص لتحسين فاعلية العقد، تقديم تقييم تقني لإضافات النطاق وتقدير أثر التكلفة لقيم سقف العقد، تنفيذ أوامر التغيير / تعديلات العقد حسب الحاجة، إلخ.</p><p>o&nbsp; إنشاء عقود حفر وإكمال جديدة؛ أمثلة الواجبات تشمل تعريف المتطلبات التقنية / المواصفات التي ستدرج في العقود، تطوير استراتيجيات العقد / المناقصات، تقديم دعم هندسي لأنشطة المناقصات، إجراء التقييمات الفنية والتجارية، المساعدة في التفاوض، إلخ).</p><p>§&nbsp; تقييم المخاطر التجارية والنظر في حلول التخفيف من المخاطر المناسبة لمنع أي تأثير محتمل على برنامج تسليم المناقصة والعقد.</p><p>§&nbsp; تطوير، التوصية، ودعم عروض الموافقة من الإدارة ولجنة المناقصات.</p><p>§&nbsp; توليد، مراجعة، وتوجيه الفرق بمعايير التقييم الفني والتجاري.</p><p>§&nbsp; قيادة التقييم الفني لعروض المقاول، قيادة التوضيحات، مراجعة المؤلف / إرشاد الفريق فيما يخص كتابة تقارير / مصفوفة التقييم الفني.</p><p>§&nbsp; النصح ومراجعة عروض تقديمية بديلة، دعم عملية التقييم من حيث القبول فنيًا وتجاريًا.</p><p>o&nbsp; واجهة داخليًا مع أعضاء فريق الحفر والإكمال الآخرين لضمان فاعلية العقد، واستخلاص الدروس من العقود الحالية وتطبيقها على البرامج القادمة.</p><p>o&nbsp; الارتباط مع أصحاب المصلحة في QatarEnergy LNG الآخرين مثل قسم الإمداد ودعم الأعمال تحت السطح لدعم عمليات المناقصة والمشتريات.</p><p>o&nbsp; دعم إعداد عروض وتقديمات لجنة المناقصات.</p><p>o&nbsp; توفير الإرشاد لتطوير المهندسين الوطنيين والموظفين المبتدئين.</p><p>Ø&nbsp; <u>بعد الجائزة:</u></p><p>o&nbsp; توفير إدارة عقود مخصصة لعقود الحفر والتكميل والتي قد تشمل خطط إدارة العقد، التخفيف من المطالبات، أوامر التغيير، أنشطة الإغلاق.</p><p>o&nbsp; مراجعة وتعديل قوالب ITT والمعروضات لتتوافق مع الشروط والأحكام العامة للشركة.</p><p>o&nbsp; واجهة مع أصحاب المصلحة في QatarEnergy LNG مثل قسم الإمداد ودعم الأعمال تحت السطح لدعم عمليات أمر التغيير والمشتريات.</p><p>o&nbsp; دعم إعداد عروض وتقديمات لجنة المناقصات.</p><br><p><strong>المرشح المطلوب profile</strong></p><ul><li><p><strong>التعليم / الخبرة المطلوبة:</strong></p></li></ul><p>Ø&nbsp; الحد الأدنى درجة B.S. في التجارة، أو الهندسة من جامعة معتمدة ومعترف بها.</p><p>Ø&nbsp; الحد الأدنى 8 سنوات خبرة بعد التخرج، بما في ذلك خبرة عمل ذات صلة في كلا جانبي الهندسة وتعاقدات ضمن برامج الحفر في الحفوق البحرية الكبيرة والتكميل.</p><p>Ø&nbsp; خبرة ومعرفة تقنية قوية بمعدات الحفر والتكميل والمواد والخدمات (يفضل بما في ذلك منصات الحفر السطحية القافزة، الحفر الاتجاهي، سوائل الحفر، OCTG، التثبيت، أنظمة المُبطِّن، معدات الإكمال، رؤوس آبار وأشجار، الأسلاك، أنابيب ملفوفة، التثقيب، التنشيط الحمضي، الصيد والكسح).</p><p>Ø&nbsp; خبرة في استراتيجيات عقود الحفر والتكميل، مناقصة العقد، منح العقد، الإدارة بعد الجائزة، والتفاوض على العقود لبرامج الحفر والتكميل الكبيرة.</p><p>Ø&nbsp; خبرة في العمل بمنطقة الشرق الأوسط مفضلة.</p>

<p>تحمّل المسؤولية الكلية عن التخطيط والتنفيذ والتسليم للمشروع ضمن النطاق والجدول الزمني والتكلفة والجودة ومتطلبات الصحة والسلامة والبيئة المعتمدة. Act as the primary point of contact between the Contractor, QatarEnergy, and other project stakeholders. Lead and direct the site-based, multi-disciplinary project team, ensuring adequate resourcing, coordination, and performance across all functions. Monitor progress against the baseline schedule and budget; initiate and drive corrective/recovery actions where required. Ensure full compliance with contract terms, QatarEnergy specifications, and applicable statutory and regulatory requirements. Chair progress, coordination, and interface meetings; report project status, risks, and issues to senior management and the client. Manage the project risk register, variation/change orders, and any claims. Enforce HSE and QA/QC standards and culture across the entire project site.</p><p><strong>الملف الشخصي المطلوب للمرشح</strong></p><p>درجة البكالوريوس في الهندسة (كيميائية / كهربائية / سلامة العمليات / القياس أو ما يعادلها) Nebosh IGC الحد الأدنى 7-10 سنوات خبرة في النفط والغاز خبرة في إدارة الصحة والسلامة والبيئة لمشاريعEPIC / النفط والغاز فهم قوي لإجراءات الصحة والسلامة والبيئة، ومعايير السلامة، ومتطلبات الموقع</p>

???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????‍♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????‍♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!