وظائف مطورى واجهة مستخدم

Job Description<br><br>Role- Java Developer<br><br>Must Have skills- Agile, Web Services, JAVA, Spring Boot, Microservices<br><br>Nice To Have Additional Skills * Advanced level of knowledge and production experience in backend development Java 8/11, Spring Boot, REST APIs, Microservices, Azure Fundamental, including hands-on experience deploying production-grade REST APIs using frameworks like Fast API , Flask, or Django. * API Design Strong knowledge of designing and implementing RESTful APIs, including understanding of HTTP methods, request/response structures, and API security practices. * AI Integration Experience working with AI models, including deploying and managing model inference in backend systems. * AI application development Experience with LLM frameworks such as Langchain / Langgraph. Database Management Proficiency in working with SQL and NoSQL databases such as Postgre SQL, MySQL, or Mongo DB, including designing efficient database schemas and query optimization. * Cloud Platforms Experience with deploying backend services on cloud platforms such as AWS, GCP, or Azure. Docker, Kubernetes, and CI/CD pipelines.

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> وصف الشركة<br>الوصف الوظيفي<br><p><strong>نحن&nbsp;</strong>نبحث حالياً عن<strong> دعم مستخدمي تكنولوجيا المعلومات النهائيين لعملياتنا في الإمارات العربية المتحدة</strong> بالشروط والأحكام التالية.</p><br><p><strong>المهارات التقنية </strong></p><br><ul><li>إدارة Windows OS، التهيئة، التصوير واستكشاف الأخطاء · الأ familiar بأنظمة البنوك وخدمة العملاء · Microsoft 365</li><li>الإدارة · Active Directory وإدارة الخادم · الشبكات الأساسية (TCP/IP، DNS، DHCP، المحولات، الواي فاي) · دعم الطابعات/الأجهزة الطرفية ·</li><li>إدارة النقاط الطرفية (Intune، Kaspersky، Defender أو ما يعادله).</li></ul><p><strong>الكفاءات الأساسية </strong></p><br><ul><li>الاستعداد للعمل بنظام المناوبات، وخدمة الطوارئ، مع خدمة عملاء ممتازة واتصال قوي · مهارة الإصلاح والتشخيص</li><li>القدرة التحليلية · العمل بشكل مستقل وتحت الضغط · التعاون داخل الفريق والمسؤولية · الانتباه للتفاصيل وإدارة الوقت.</li></ul><p><strong>المسؤوليات الرئيسية </strong></p><br><ul><li>توفير الدعم في الموقع/عن بُعد لأجهزةسط المكتب، الحواسيب المحمولة، الطابعات، الهواتف المحمولة، الأجهزة الطرفية، غرف الاجتماعات/الـ AV وغرف Teams؛ حل مشاكل الأجهزة، البرمجيات، نظام التشغيل، التطبيقات والاتصال ضمن اتفاق مستوى الخدمة.</li><li>التصرف كنقطة اتصال أولى عبر الهاتف، البريد الإلكتروني، الزيارات والبلاغات؛ تسجيل المشاكل، استكشافها وتصعيدها حسب الحاجة.</li><li>دعم عمليات وتطبيقات البنوك عبر الفروع والمكتب الرئيسي ومركز الاتصال والوظائف المؤسسية والمستخدمين المهمين والإدارة العليا، بما يتماشى مع متطلبات الأمن والتدقيق.</li><li>إدارة المستخدمين/الأذونات في Active Directory وMicrosoft 365 (Intune، Exchange)؛ دعم Outlook، Teams، OneDrive، SharePoint؛ التعامل مع إعادة تعيين كلمات المرور، دعم صندوق البريد، الإعدادات قبل/بعد الانضمام والعمل على أجهزة نقاط العمل.</li><li>إجراء استكشاف أخطاء بسيط لشبكات LAN/WAN/Wi-Fi/VPN، تفعيل منافذ التحويل ودعم الكابلات المنظمة؛ التصعيد لحالات البنية التحتية المعقدة.</li><li>الحفاظ على مخزون أصول/رخص IT، إجراء التدقيقات، وتنسيق الاستبدال، الإتلاف ومطالبات الضمان.</li><li>توثيق/تتبع التذاكر عبر أداة ITSM، الحفاظ على مقالات قاعدة المعرفة، تحديد المشكلات المتكررة، ودعم مشاريع IT، انتقالات المكاتب ونشرها.</li><li>متاح للدعم في عطلة نهاية الأسبوع/بعد ساعات العمل، بنظام المناوبة والدعم عند الطلب حسب احتياجات التشغيل والمشروعات.</li></ul><p><strong>الشروط والأحكام</strong></p><br><p><strong>إطار Joining time:</strong> فوري</p><br><br>معلومات إضافية<br><p><strong><u>الشروط والأحكام:</u></strong>&nbsp;</p><br><p><strong>إطار الانضمام:</strong>&nbsp;&nbsp; <strong>حتى 4 أسابيع كحد أقصى</strong></p><br><br><br> </div>

القسم: قسم الغرف، مكتب الاستقبال وخدمات الضيوف الموقع: قطر - الدوحة التعويض: 0 ريال قطري / شهر<br><br>الوصف<br><br>موظف الاستقبال مسؤول عن إنهاء إجراءات تسجيل الوصول والمغادرة لضيوف الفندق بطريقة ودية ومهتمة وفقًا لإجراءات كمبينسكي ومعايير فوربس. يجب عليه/عليها دائمًا إظهار صورة احترافية وإيجابية للفندق حيث يلعب دورًا حاسمًا في الانطباع الأول والأخير الذي يتلقاه الضيف عن الفندق.<br><br>المسؤوليات الرئيسية<br><br>تسجيل وصول الضيوف القادمين وتسجيل مغادرة الضيوف المغادرين بطريقة ودية ومهتمة وفقًا لمعايير كمبينسكي ومعايير ضمان الجودة الرائدة (LQA) ومعايير فوربس. التأكد من أن نتائج LQA أعلى من 85%. عند تسجيل الوصول، قم بتسجيل الضيف وتخصيص الغرف. تلبية الطلبات الخاصة كلما أمكن ذلك. إذا لزم الأمر، ساعد الضيوف في إكمال بطاقات التسجيل. استخدم تقنيات البيع المقترح لبيع الغرف والترويج لخدمات الفندق الأخرى. تحقق من طريقة دفع الضيف واتبع إجراءات فحص الائتمان المعمول بها أو قم بإحالة مدفوعات النقد إلى أمناء الصندوق. عند مغادرة الضيوف، قم بمعالجة إجراءات تسجيل المغادرة. استفسر عن أي رسوم في اللحظة الأخيرة. استلم الدفع من الضيوف. قم بتسوية حساب الضيف وقدم نسخة من الفاتورة. تعامل مع جميع معاملات أمناء صندوق مكتب الاستقبال مثل ترحيل الرسوم على حسابات الضيوف وصرف العملات الأجنبية وفقًا للإجراءات. في نهاية المناوبة، قم بموازنة النقدية الخاصة بك. أجب على جميع طلبات وأسئلة الضيوف بطريقة ودية ومهتمة، سواء عبر الهاتف أو شخصيًا، وقدم/استلم المعلومات واتخذ الإجراءات المناسبة أو قم بإحالة الأمور إلى الأشخاص المعنيين للتعامل معها. قد يشمل ذلك، وليس على سبيل الحصر، إصدار صندوق ودائع آمن، أو التعامل مع الرسائل، أو التعامل مع الشكاوى. قم بتنسيق تحديثات حالة الغرف مع قسم التدبير المنزلي من خلال إخطارهم بعمليات المغادرة المتأخرة، وعمليات الوصول المبكرة، والطلبات الخاصة. ابقَ على اطلاع دائم بمعرفة المنتجات والخدمات بالإضافة إلى أنشطة الفندق اليومية والاجتماعات. امتلك معرفة عملية بإجراءات حجز الغرف. حافظ على نظافة منطقة عملك. يمكن إضافة مسؤوليات ومهام إضافية في أي وقت وفقًا لاحتياجات العمل والفندق.

انضم إلى Saipem وساهم في هندسة مستقبل مستدام.<br><br>نحن شركة عالمية رائدة في مجال الهندسة والإنشاءات لقطاعي الطاقة والبنية التحتية، وننفذ مشاريع برية وبحرية معقدة في جميع أنحاء العالم. وبفضل الابتكار التكنولوجي باعتبارنا "شركة واحدة"، يعمل 30,000 موظف من أكثر من 130 جنسية في أكثر من 50 دولة كل يوم لتمكين تحول الطاقة نحو صافي انبعاثات صفري. في Saipem، تساعد خبرتك في تشكيل المستقبل عالمياً من أجل الاستدامة البيئية.<br><br>الغرض من الوظيفة<br><br>بصفتك منسق واجهات، ستكون جزءاً من قسم المشاريع / الهندسة / العمليات مع العميل. ستدعم إدارة وتنسيق جميع الواجهات عبر مراحل الهندسة والمشتريات والبناء والتشغيل.<br><br>كيف يمكنك دعمنا؟ فيما يلي المسؤوليات الوظيفية الرئيسية:<br><br>تطوير وتنفيذ وصيانة خطط إدارة الواجهات، وسجلات الواجهات، واتفاقيات الواجهات عبر جميع مراحل المشروع، مع ضمان التتبع والإغلاق المناسب لإجراءات الواجهة. تحديد وتعريف وإدارة الواجهات الداخلية والخارجية (الفنية، والفيزيائية، والتنظيمية، والتشغيلية) بين التخصصات الهندسية، والمقاولين، والأطراف الخارجية. العمل كنقطة اتصال أولية لجميع المسائل المتعلقة بالواجهات بين العميل والمقاولين والمقاولين من الباطن وأصحاب المصلحة. تنسيق وتسهيل اجتماعات الواجهات، والمراجعات الفنية، وورش العمل، وضمان المواءمة والحل السريع للمشكلات. ضمان التكامل المناسب للمخرجات الهندسية، والمواصفات، وتصميمات الأنظمة، وتحديد وحل أي تضاربات أو تناقضات. تحديد حدود النظام، ونطاقات البطاريات، والاعتمادات المتبادلة بين حزم المشروع والتخصصات. مراقبة وتتبع مخرجات الواجهات مقابل جداول المشروع، والمعالم الرئيسية، ومؤشرات الأداء الرئيسية، وضمان الإغلاق في الوقت المناسب لإجراءات الواجهة. صيانة وإدارة سجلات الواجهات، والسجلات الفنية، وسجلات الاستفسارات، وضمان دقة التوثيق وإعداد التقارير. تسهيل التنسيق متعدد الوظائف بين فرق الهندسة والمشتريات والبناء والعمليات لضمان مواءمة المشروع. تحديد وتقييم وتخفيف المخاطر المتعلقة بالواجهات، والحفاظ على سجلات المخاطر وضمان الحل الاستباقي للمشكلات. دعم عمليات إدارة التغيير (MOC) وضمان التقييم السليم لتأثيرات الواجهة. تنسيق الواجهات أثناء البناء، والتشغيل، وبدء التشغيل، والإغلاق، وأنشطة الحقول القائمة/الربط. ضمان الامتثال لإجراءات المشروع، والمتطلبات التعاقدية، واتفاقيات الواجهات عبر جميع أصحاب المصلحة. إعداد تقارير الواجهات، ولوحات المعلومات، ومحاضر الاجتماعات، وتحديثات التقدم لإدارة المشروع. تحديد وتصعيد مشكلات الواجهات الحرجة التي تؤثر على الجدول الزمني أو التكلفة أو الجودة بشكل استباقي.<br><br>ما الذي نبحث عنه؟<br><br>التعليم<br><br>درجة البكالوريوس في الهندسة أو تخصص ذي صلة<br><br>الخلفية/الخبرة<br><br>خبرة تتراوح بين 7 إلى 15 عاماً في مشاريع EPC/EPCM/PMC، ويفضل أن تكون في قطاعات النفط والغاز أو الطاقة أو البنية التحتية. خبرة مثبتة في تنسيق الواجهات أو هندسة المشاريع أو أدوار التكامل. خبرة في العمل في بيئات مشاريع متعددة التخصصات والمقاولين. تعتبر الخبرة في مشاريع الحقول القائمة أو المشاريع البحرية أو مشاريع التنفيذ المعقدة ميزة إضافية.<br><br>اللغات<br><br>إجادة اللغة الإنجليزية (إلزامي)<br><br>المعرفة/المهارات الفنية<br><br>فهم قوي لعمليات إدارة الواجهات ودورة حياة المشروع (من FEED إلى التشغيل). المعرفة بإدارة المخاطر، والتخطيط، ومراقبة التكلفة، وعمليات إدارة التغيير. إتقان أدوات مثل Primavera P6 وNavisworks وAuto CAD وMS Office. خبرة في أنظمة إدارة الواجهات ومنصات التحكم في المستندات. مهارات قوية في التنسيق والتواصل وإدارة أصحاب المصلحة. القدرة على تفسير الرسومات الهندسية والمواصفات والوثائق الفنية.<br><br>ما الذي يجب أن تعرفه أيضاً؟<br><br>قد يتطلب الأمر بعض السفر داخل الشرق الأوسط ومواقع المشاريع البحرية/البرية، اعتماداً على احتياجات المشروع.<br><br>ما يمكننا تقديمه لك<br><br>عقد دائم - وظيفة قائمة على المشاريع. مزايا الشركة: نقدم حزمة مزايا شاملة. ساعات العمل: 45 ساعة (9 ساعات × 5 أيام). يستفيد نموذج المهارات الناعمة "One Saipem Way" الخاص بنا من تطوير المهارات، والنمو الوظيفي، وفرص الابتكار من خلال التحديات المعقدة عبر تعزيز التواصل والتعاون لتحقيق الأهداف المشتركة. الموقع: الدوحة، قطر.<br><br>رأيك يساعدنا على النمو كل يوم! سنكون ممتنين جداً إذا تمكنت من مشاركة رأيك من خلال إكمال هذا الاستبيان القصير والمجهول. https://forms.office.com/e/3s Ce293xsf<br><br>معلومات إضافية<br><br>نحن ندعم تطورك! هل تشعر أنك قد لا تتناسب مع هذا الدور بشكل مثالي؟ إذا كنت تعتقد أنه يمكنك المساهمة في تطوير أعمالنا في المستقبل، فلا تتردد في التقديم على أي حال من خلال نموذج الطلب التلقائي الخاص بنا!<br><br>نحن نتبنى التنوع! في Saipem، نؤمن بأن الابتكار يزدهر من خلال التنوع. ثقافتنا مبنية على الاحترام المتبادل والتعاون والشمول والإيمان بأن اختلافاتنا تدفع تقدمنا.<br><br>السلامة والاستدامة تهمنا! أثناء العمل في ظروف صعبة وأحياناً متطرفة، ينصب التركيز دائماً على صحة وسلامة الناس والحفاظ على النظام البيئي الطبيعي.<br><br>اكتشف المزيد في صفحة الوظائف الخاصة بنا هنا وعلى ملفنا الشخصي على Instagram هنا.<br><br>رؤية واحدة، طرق عديدة، احتمالات لا حصر لها.<br><br>سياسة الخصوصية<br><br>وفقاً لقانون حماية خصوصية البيانات الشخصية القطري (PDPPL) الصادر بالقانون رقم 13 لسنة 2016 ("GDPR"). يُدعى جميع المرشحين المهتمين (L. 903/03) للاطلاع على سياسة الخصوصية (المادتان 13 و14 من المرسوم التشريعي 196/03 والمادة 13 من القانون العام لحماية البيانات 679/16).

<p>تنسّق داخل RLIC، مجموعات الموانئ والغاز الطبيعي المسال (مثل العمليات، RLTO المختلفة) لتسهيل وتنسيق جميع الأنشطة المرتبطة بالواجهة في المشروع. تقديم الإرشاد والقيادة الشاملة فيما يخص الواجهات المادية بين مشاريع التجريف وجميع الأطراف المتداخلة. حل القضايا التي قد تطرأ من خلال التأكد من أن المقاول يمكنه تنفيذ نطاق العمل دون أي مطالبات بالتأخير أو التغيير. تنظيم والمشاركة في اجتماعات إدارة الواجهة الأسبوعية مع المقاول ومراقبة سجل إدارة الواجهة للمشروع بشكل كامل حتى الإغلاق. دعم وتنفيذ خطط إدارة الواجهة، بما في ذلك السجلات، المصفوفات، وأنظمة التقارير. تنسيق مراجعات الواجهة متعددة التخصصات (ميكانيكا، مدني، قياس، إلخ) من خلال الاجتماعات وورش العمل المنتظمة. الحفاظ على قاعدة بيانات تتبّع الواجهة. التنسيق والتأكد من أن خطط واجهة المقاولين مطوّرة، وتطبق بفعالية وتُراقب.</p><p><strong>المرشح المطلوب</strong></p><ul><li>درجة البكالوريوس في العلوم أو الهندسة.</li><li>8 سنوات من الخبرة في إدارة الواجهة في مشاريع النفط والغاز.</li><li>خبرة مع شركات النفط والغاز، المقاولين، أو شركات الخدمات.</li><li>خبرة في العمل ضمن منظمات تشغيلية كبيرة في العمليات، الهندسة، المشاريع، الطبقات الجوفية، إلخ.</li><li>خبرة في تطوير خطط إدارة الواجهة، وتطوير عمليات إدارة الواجهة، وإنشاء سجلات واجهة المشروع وأنظمة تقارير الواجهة.</li><li>إتقان برامج إدارة الواجهة.</li><li>مهارات تنظيمية عالية وتعدد مهام لاستيعاب نشاطات الواجهة المتعددة في آن واحد.</li><li>بعض الخبرة في تنسيق واجهات المشروع خلال مرحلتي FEED وEPCI للمشروع.</li><li>إتقان اللغة الإنجليزية كتابةً وتحدثاً.</li><li>مهارات قيادية قوية، نزاهة شخصية، خبرة في توجيه ومساعدة فرق المقاول.</li><li>مهارات تحليلية وتنظيمية وتنسيقية وتخطيطية قوية.</li><li>مهارات تواصل كتابية وشفوية جيدة والقدرة على التفاعل/التماس الواجهة على جميع المستويات.</li><li>مهارات وسيطة جيدة تشمل حل النزاعات، حل المشكلات، التفكير الإبداعي، التأثير والتعاطف.</li><li>إتقان برامج مايكروسوفت أوفيس وحزمة البرامج المكتبية، إلخ.</li><li>معرفة عميقة بمعايير الصناعة ومخططاتها وممارساتها في اختصاص المدني.</li></ul>

Additional Information<br><br>Job Number 26104514<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>ในฐานะโรงแรมที่ได้รับรางวัลมากกว่า 100 แห่งทั่วโลก The Ritz-Carlton Ladies and Gentlemen สร้างสรรค์ประสบการณ์สุดพิเศษสุดและจะคงอยู่ในความทรงจำหลังจากการเข้าใช้บริการของผู้เข้าพัก และประสบการณ์ก็จะอยู่กับผู้เข้าพัก การดึงดูดผู้เชี่ยวชาญด้านการบริการชั้นนำของโลกที่ดูแลสร้างสรรค์ความทรงจำตลอดชีวิต เราเชื่อว่าทุกคนจะประสบความสำเร็จได้เมื่อได้รับพลังความคิดสร้างสรรค์ มีความละเอียดรอบคอบ และมีความเห็นอกเห็นใจ<br><br>ทุกวัน เรากำหนดมาตรฐานสำหรับบริการหรูหราสุดพิเศษและเป็นเอกลักษณ์ทั่วโลก และภูมิใจในการนำเสนอความเป็นเลิศในการดูแลและมอบความสะดวกสบายแก่ผู้เข้าพักของเรา<br><br>บทบาทของคุณคือแน่ใจว่าได้ส่งมอบ "มาตรฐานชั้นเลิศ" ของ The Ritz-Carlton อย่างสง่างามและครบถ้วนสมูบรณ์ทุกวัน มาตรฐานชั้นเลิศเป็นรากฐานของ The Ritz-Carlton และเป็นแนวทางให้เราทำงานในแต่ละวันให้ดีกว่าในวันถัดไป รากฐานนี้และความเชื่อของเราที่ว่าวัฒนธรรมของเราขับเคลื่อนความสำเร็จโดยที่ The Ritz Carlton ได้รับชื่อเสียงในฐานะผู้นำแบรนด์ระดับโลกในด้านการบริการที่หรูหรา ในฐานะส่วนหนึ่งของทีมของเรา คุณจะได้เรียนรู้และเป็นแบบอย่างตามมาตรฐานชั้นเลิศ เช่น คำสัญญาของพนักงาน หลักการ Credo และค่านิยมในการให้บริการของเรา และสัญญาของเรากับคุณคือเราจะมอบโอกาสในการเสริมสร้างความภาคภูมิใจในการทำงานที่คุณทำและคนที่คุณทำงานด้วย<br><br>การร่วมงานกับ The Ritz-Carlton หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่งข องทีมระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <ul> <li>مسؤول عن إدارة الواجهات الفنية والعقدية عبر الهندسة والتوريد والبناء والتشغيل وأصحاب المصلحة الخارجيين لضمان اتساق نطاق المشروع والجدول والتسليمات.</li> <li>سيكون المورد مشاركاً بشكل رئيسي في أعمال تجريف الموانئ التابعة لـ RLIC وفيها.</li> </ul><br><ul> <li>التواصل داخلياً مع RLIC ومجموعات الميناء و LNG (مثل عمليات التشغيل، RLTO المختلفة) لتسهيل وتنسيق جميع أنشطة واجهة المشروع.</li> <li>توفير توجيه قيادي بشكل عام فيما يتعلق بالواجهات المادية بين مشاريع التجريف وجميع الأطراف المتداخلة.</li> <li>حل القضايا التي قد تنشأ من خلال التأكد من أن المقاول يمكنه تنفيذ نطاق العمل دون مطالبات بالتأخير أو التغيير بشكل سلس.</li> <li>تنظيم والمشاركة في اجتماعات إدارة الواجهة الأسبوعية مع المقاول ومتابعة سجل إدارة الواجهة العامة للمشروع لإتمامه وإغلاقه.</li> <li>دعم وتنفيذ خطط إدارة الواجهة، بما في ذلك السجلات والمصفوفات وأنظمة التقارير.</li> <li>تنسيق مراجعات واجهة متعددة التخصصات (الميكانيكا والكهرباء والسباكة، المدنية، القياس، إلخ) من خلال الاجتماعات وورش العمل المنتظمة.</li> <li>الحفاظ على قاعدة بيانات تتبع الواجهات.</li> <li>التنسيق والتأكد من أن خطط واجهة المقاولين مطورة، وتُنفَّذ بفعالية وتُراقب.</li> </ul><br><ul> <li>درجة البكالوريوس في العلوم أو الهندسة.</li> <li>8 سنوات من الخبرة في إدارة الواجهة في مشاريع النفط والغاز.</li> <li>خبرة مع شركات النفط والغاز، المقاولين، أو شركات الخدمات.</li> <li>خبرة في العمل ضمن منظمات عمليات كبيرة في التشغيل والهندسة والمشروعات وتحت السطح، إلخ.</li> <li>خبرة في تطوير خطط إدارة الواجهة، وتطوير عمليات إدارة الواجهة، وإنشاء</li> <li>سجلات واجهة المشروع وأنظمة تقارير الواجهة.</li> <li>إتقان برامج إدارة الواجهة.</li> <li>مهارات تنظيمية وتعدد مهام استثنائية لإدارة عدة أنشطة واجهة في آن واحد.</li> <li>بعض الخبرة في تنسيق واجهة المشروع خلال مراحل FEED وEPCI للمشروع.</li> <li>بطلاقة في اللغة الإنجليزية كتابة وتحدثاً.</li> <li>مهارات قيادية قوية ونزاهة شخصية وخبرة في توجيه ومساعدة فرق المقاولين.</li> <li>مهارات تحليلية وتنظيمية وتنسيقية وتخطيطية قوية.</li> <li>مهارات اتصال كتابية وشفوية جيدة والقدرة على التفاعل/التعامل مع جميع المستويات.</li> <li>مهارات وسيط جيدة تشمل حل النزاعات، وحل المشاكل، والتفكير الإبداعي، والتأثير والتعاطف.</li> <li>إتقان حزمة برامج Microsoft Office وغيرها.</li> <li>معرفة عميقة بمعايير وممارسات الصناعة الخاصة بالنشاط المدني</li> </ul><br><ul> <li><strong>الراتب:</strong><ul> <li>المعدل اليومي بالدولار الأمريكي بالإضافة إلى بدلات</li> </ul></li> <li><strong>جدول العمل:</strong><ul> <li>10 ساعات/5 أيام</li> </ul></li> </ul> <ul> <li><strong>المدة:</strong> <ul> <li>36 شهراً، مع إمكانية التمديد</li> </ul> </li> <li><strong>الموقع:</strong> <ul> <li>قطر</li> </ul> </li> </ul>

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> <p>نحن نبحث حاليًا عن محترفين في قسم الاستقبال ذوي شغف وعزم يركزون على الضيوف ويفتخرون بقدرتهم على تقديم مستويات استثنائية من خدمة العملاء وتقديم حلول إبداعية لضيوفنا.<br><br> بصفتك نائب مدير قسم الاستقبال / مساعد مدير قسم الاستقبال، أنت مسؤول عن دعم مدير قسم الاستقبال / مدير قسم الاستقبال في قيادة وإدارة جميع أقسام قسم الاستقبال لضمان أعلى معايير الخدمة، حيث ستشمل دورك مسؤوليات رئيسية مثل:<br><br>• متابعة موظفي قسم الاستقبال لضمان تلقي الضيوف اهتمامًا فوريًا ودافئًا وتقديرًا شخصيًا<br>• إبلاغ الأقسام التشغيلية الأخرى، وبخاصة التدبير المنزلي، بجميع أمور قسم الاستقبال التي تخصهم<br>• إقامة والحفاظ على علاقات فعالة مع الموظفين<br>• المساعدة في القضايا المتعلقة بالموظفين مثل التقييم والاستشارة مع مدير قسم الاستقبال / مدير قسم الاستقبال<br>• المساعدة في إعداد تقارير إحصائية وأداء وتوقعات عند الضرورة من أجل <br> لتسهيل إعداد الميزانية السنوية وخطة العمل الاستراتيجية وتزويد الإدارة بمعلومات تسويقية<br>• المساعدة في الرصد والسيطرة بشكل مستمر على تكاليف القسم لضمان الأداء مقابل الميزانية</p> </div>

Additional Information<br><br>Job Number 26099992<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Role Description:The Front Office Executive role is a full-time, on-site position based in Doha, Qatar. The individual in this role will welcome customers, manage the Front Office duties, handle incoming calls, involve in admin works and respond to inquiries in a professional and courteous manner. Daily responsibilities include coordinating vehicle reservations, processing documentation, and assisting customers with rental services. The Front Office Executive will collaborate with other departments to ensure accurate information flow, maintain client records, and support smooth front office operations. Qualifications Strong Customer Service and Front Office skills, with experience in handling walk-in clients and inquiries. Excellent Communication and Interpersonal Skills to interact effectively with diverse customers and team members. Proficiency in managing phone calls and front desk administration. Computer literacy and familiarity with booking or CRM systems. Previous experience in the automotive, hospitality, or service industry is an advantage. Ability to work on-site in Doha, Qatar, with a flexible attitude toward working hours and shifts. Fluency in English; knowledge of Arabic or other languages is beneficial.

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> <span><u><b>ملخص الوظيفة</b></u> <br></span><p>يدعم مساعد مدير المكتب الأمامي مدير المكتب الأمامي في الإشراف على جميع جوانب عمليات مكتب الاستقبال وخدمات الضيوف. يساعد في إدارة موظفي المكتب الأمامي، وضمان سلاسة إجراءات تسجيل الوصول وتسجيل المغادرة، ومعالجة استفسارات وضيوف ومشاكلهم بكفاءة. علاوة على ذلك، يساعد مساعدو مديرو المكتب الأمامي في الحفاظ على رضا الضيوف من خلال حل المشكلات بسرعة، وتنسيق تخصيص الغرف، وضمان دقة الفوترة والمدفوعات. كما يساهمون في تنفيذ السياسات والإجراءات للحفاظ على معايير الجودة، وتحسين تجربة الضيوف، وتحقيق الإيرادات المثلى. في النهاية، يلعب مساعدو مديرو المكتب الأمامي دوراً رئيسياً في ضمان تشغيل مكتب الاستقبال بسلاسة لتقديم خدمة استثنائية وتلبية توقعات الضيوف.</p><br> <br><br><u><b>المسؤوليات الوظيفية 1</b></u> <br><p>مساعدة مدير المكتب الأمامي في الإشراف وتنسيق أنشطة موظفي مكتب الاستقبال، لضمان عمليات فعالة وكفؤة خلال جميع الورديات.</p><br> <p>الإشراف على عمليات تسجيل الوصول وتسجيل المغادرة، مع ضمان الدقة في تسجيل الضيوف وتخصيص الغرف ومعاملات الدفع.</p><br> <p>التعامل مع استفسارات الضيوف وشكاواهم وطلباتهم الخاصة بسرعة وكفاءة وبشكل مهني، وحل المشكلات لضمان رضا الضيوف.</p><br> <p>تدريب وتوجيه وتحفيز موظفي المكتب الأمامي، وتقديم الإرشاد والدعم للحفاظ على مستويات عالية من الخدمة والاحترافية.</p><br> <p>مراقبة توافر الغرف ومستويات الإشغال، وإجراء التعديلات لزيادة الإيرادات وتحسين استخدام الغرف.</p><br> <p>المساعدة في تنفيذ سياسات وإجراءات ومعايير المكتب الأمامي للحفاظ على خدمة عالية الجودة والامتثال لمعايير ولوائح الفندق.</p><br> <p>التنسيق مع قسم التدبير المنزلي، والحجوزات، وأقسام أخرى لضمان اتصال وتعاون سلسين في تلبية احتياجات الضيوف.</p><br> <p>إجراء فحوصات منتظمة لعملية مكتب الاستقبال، بما في ذلك تفاعل الضيوف، النظافة، والمظهر، للحفاظ على معايير أداء عالية.</p><br> <p>المساعدة في إدارة ميزانيات المكتب الأمامي، والمصروفات، والمخزون، وتحديد فرص توفير التكاليف وتحسين استخدام الموارد.</p><br> <p>العمل كحلقة وصل بين الضيوف وإدارة الفندق، ممثلاً عن علامة الفندق وقيمه مع تعزيز تجارب الضيوف وولائهم.</p><br> <br><br><u><b>المسؤوليات الوظيفية 2</b></u> <br><br><b>مسؤوليات إضافية 3</b> <br><br><u><b>المعرفة والمهارات الوظيفية</b></u> <br><p>الإتقان في أنظمة إدارة الفنادق وعمليات مكتب الاستقبال للإشراف على عمليات تسجيل الوصول/المغادرة، إدارة مخزون الغرف، والتعامل مع حجوزات الضيوف بشكل فعال.</p><br> <p>قيادة قوية ومهارات تواصل بين شخصية لدعم وتحفيز موظفي المكتب الأمامي، حل مشكلات الضيوف، وتعزيز بيئة عمل إيجابية.</p><br> <p>مهارات تواصل ممتازة للتفاعل بشكل مهني مع الضيوف والزملاء والأقسام الأخرى، لضمان اتصال واضح ودقيق.</p><br> <p>دقة في التفاصيل والقدرات التنظيمية للحفظ الدقيق للسجلات، إدارة الجداول، وأولوية المهام في بيئة سريعة الإيقاع.</p><br> <p>مهارات حل المشكلات لمعالجة مخاوف الضيوف، التعامل مع الطوارئ، واتخاذ قرارات تحافظ على رضا الضيوف ومعايير الفندق.</p><br> <p>معرفة ERP ويفضل مهارات SAP كمتطلبات للنجاح في هذا الدور.</p><br><br><br><u><b>الخبرة الوظيفية</b></u> <br><p>خبرة عملية لا تقل عن 8 سنوات، 5 سنوات خبرة ذات صلة، 2 سنة خليجية تعتبر ميزة</p><br><br><br><u><b>الكفاءات</b></u> <br>المرونة<br>طلاقة في الذكاء الاصطناعي<br>عمليات مكتب الاستقبال L3<br>علاقات الضيوف L3<br>حجوزات الفندق L3<br>معايير وإجراءات إدارة الفندق L3<br>القيادة<br>المعرفة بالمنتجات والخدمات L3<br>الجودة<br>المرونة<br><br><br><u><b>التعليم</b></u> <br>درجة البكالوريوس في إدارة الأعمال أو أي مجال ذو صلة<br><br><br><br> </div>

Additional Information<br><br>Job Number 26082289<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26082289<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26082289<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are looking for a proactive Front Desk Agent to be the first point of contact for our guests. The ideal candidate will be responsible for greeting and assisting visitors, handling inquiries, and providing excellent customer service.</p> <p>This position is based at Riviera Rayhaan by Rotana Doha.<br><br>Job Responsibility:<br>- Welcome guests in a friendly and professional manner<br>- Manage incoming calls and redirect them appropriately<br>- Maintain a tidy and organized front desk area<br>- Assist guests with check-in and check-out procedures<br>- Handle guest requests and resolve any issues or complaints<br>- Provide information about hotel facilities, services, and local attractions<br><br>Candidate Requirements:<br>- Proven experience as a Front Desk Agent or similar role<br>- Excellent communication and customer service skills<br>- Strong organizational and multitasking abilities<br>- Ability to work well under pressure<br>- Proficiency in MS Office and hotel management software<br>- High school diploma; additional certification in Hospitality is a plus</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are looking for a Front Desk Agent who is fluent in Arabic to join our team. The ideal candidate will be responsible for providing excellent customer service to our guests and ensuring smooth operations at the front desk.</p> <p>This position is based at Riviera Rayhaan by Rotana Doha.</p> <p><br>Job Responsibility:<br>- Greeting and welcoming guests in a professional and friendly manner<br>- Answering phone calls and directing them to the appropriate department<br>- Checking guests in and out, and processing payments<br>- Handling guest requests and inquiries promptly and efficiently<br>- Maintaining a clean and organized front desk area<br>- Assisting with administrative tasks as needed<br><br>Candidate Requirements:<br>- Fluency in Arabic and English<br>- Proven experience in a customer service role<br>- Strong communication and interpersonal skills<br>- Ability to multitask and work efficiently in a fast-paced environment<br>- Proficiency in basic computer applications<br>- Flexibility to work different shifts, including evenings and weekends</p> </div>

Additional Information £17.18<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.<br><br>كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.<br><br>سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.<br><br>عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل، لتصبح أفضل نسخة منك.

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Ritz-Carlton Ladies and Gentlemen, dünya çapında 100'den fazla ödüllü tesiste öylesine olağanüstü deneyimler yaratır ki, misafirlerimiz konaklamadan yıllar sonra bile bu deneyimleri hatırlar. Misafirlerimizin yaşamları boyu unutmayacağı anılara sahip olmasını sağlayan dünyanın en iyi konaklama profesyonelleri olarak yaratıcı, düşünceli ve şefkatli olma gücü verildiğinde herkesin başarılı olacağına inanıyoruz.<br><br>Her gün, tüm dünya için nadir ve özel lüks hizmet standardını belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.<br><br>Rolünüz, The Ritz-Carlton'ın"Altın Standartlarının" her gün nezaketle ve düşünceli bir şekilde uygulanmasını sağlamak olacaktır. Altın Standartlar, The Ritz-Carlton'ın temelini teşkil eder ve her gün bir önceki günden daha iyi olmamız için bize rehberlik eder. The Ritz Carlton'ın lüks konaklamada küresel bir marka lideri olarak ün kazanmasını sağlayan unsur, bu temel ve kültürümüzün başarıyı artırdığına olan inancımızdır. Ekibimizin bir parçası olarak, Çalışan Vaadimiz, İnancımız ve Hizmet Değerlerimiz gibi Altın Standartlarımızı öğrenecek ve bunlara örnek oluşturacaksınız. Karşılığında biz de size yaptığınız işle ve birlikte çalıştığınız kişilerle gurur duyma şansı sunacağımıza söz veriyoruz.<br><br>The Ritz-Carlton'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .

Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.<br><br>하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.<br><br>여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.<br><br>리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀의 일원으 로 최고의 나를 만들고 싶다면 리츠칼튼의 문을 두드리세요.