وظائف مصانع - الدوحة قطر
٨٦١٤ وظائف شاغرة
Additional Information<br><br>Job Number 26073669<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Government Relations Specialist <br><br>Provide essential support to the Director of Government Relations in managing various government-related tasks, embassies, associate relations, and administrative functions. This position requires outstanding organizational skills, meticulous attention to detail, and a comprehensive understanding of governmental processes and regulations.<br><br>Manage the allocated petty cash expenditure through maintaining original receipts and through timely preparation of expense reports. Process government transactions and organize visits to government agencies in an efficient and timely manner to minimize cost and avoid penalties and additional fees. Establish and maintain productive working relationships with key and operational government offices including: Ministry of Interior, Municipality, Ministry of Economy and Commerce, Ministry of Business and Trade and other Ministries and agencies, in order to assist with the efficient processing and approval of requests and formalities. Work closely with HR and Administration teams to ensure the timely completion and execution of relevant government and administrative formalities.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Bachelor's Degree<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License: Driving licenses required<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26008536<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26073669<br><br>Job Category Human Resources<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Government Relations Specialist <br><br>Provide essential support to the Director of Government Relations in managing various government-related tasks, embassies, associate relations, and administrative functions. This position requires outstanding organizational skills, meticulous attention to detail, and a comprehensive understanding of governmental processes and regulations.<br><br>Manage the allocated petty cash expenditure through maintaining original receipts and through timely preparation of expense reports. Process government transactions and organize visits to government agencies in an efficient and timely manner to minimize cost and avoid penalties and additional fees. Establish and maintain productive working relationships with key and operational government offices including: Ministry of Interior, Municipality, Ministry of Economy and Commerce, Ministry of Business and Trade and other Ministries and agencies, in order to assist with the efficient processing and approval of requests and formalities. Work closely with HR and Administration teams to ensure the timely completion and execution of relevant government and administrative formalities.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Bachelor's Degree<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License: Driving licenses required<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Lead the successful delivery of advanced venue technology solutions across stadiums, sports venues, and large-scale international sporting events. The role is responsible for managing end-to-end technology project delivery, ensuring seamless integration of ICT, AV, and ELV systems while enhancing operational readiness and event-day experience for stakeholders, organizers, and spectators.<br>Key Responsibilities<br>Lead the overall delivery lifecycle of Venue Technology projects from concept initiation through planning, procurement, implementation, testing, commissioning, and operational handover. Manage RFP preparation, tendering activities, vendor evaluations, contract coordination, and post-award project execution activities. Develop and maintain project documentation, governance artefacts, technical specifications, implementation plans, and reporting frameworks for all Venue Technology initiatives. Oversee project execution in coordination with vendors, consultants, contractors, and internal project management teams. Develop integrated project plans aligned with operational, engineering, and event delivery requirements across stadiums, venues, clubs, and mega-event environments. Define and document functional and technical requirements for venue technology systems and infrastructure. Support Venue Technology Operations teams and event organizers in defining project scope, operational expectations, and technical delivery requirements. Monitor project performance, risks, issues, timelines, budgets, and quality standards to ensure successful delivery outcomes. Ensure compliance with applicable industry standards, regulatory requirements, cybersecurity standards, and venue operational guidelines. Lead contract performance management activities to ensure vendor compliance, service quality, and client satisfaction throughout project execution and delivery phases. Coordinate testing, commissioning, integration validation, operational readiness, and transition-to-operations activities.<br>Delivery Resource Planning & Governance<br>Manage and report on the progress of all Venue Technology projects and delivery programs. Provide regular executive-level updates, dashboards, and status reports to senior leadership and stakeholders. Lead service coordination meetings with vendors, consultants, operators, and external stakeholders. Manage the activities and performance of the Venue Technology Delivery team to ensure alignment with project objectives and operational requirements. Ensure all designs and implementations are compatible with venue operational standards, technology lifecycle requirements, scalability, and future expansion needs. Provide leadership, mentorship, and technical direction to team members and project resources. Support strategic planning initiatives related to venue technology transformation and innovation. Perform additional responsibilities as assigned by management.<br>Qualifications<br>Bachelor’s or Master’s Degree in Electrical Engineering, Computer Engineering, Information Technology, or a related discipline. Minimum 10+ years of experience in Information Technology and technology project delivery. Minimum 7+ years of experience in a similar leadership role managing complex technology projects. Minimum 4 years of mandatory experience within sports venues, stadiums, or mega sporting event environments. PMP (Project Management Professional) or PRINCE2 Certification.<br>Required Skills & Competencies<br>Proven experience delivering large-scale ICT, AV, and ELV projects within stadiums, arenas, smart venues, or mega-event environments. Strong expertise in SMART stadium and venue technologies, including integrated venue systems and event technology infrastructure. Experience in designing, implementing, and managing venue-based technology solutions for international sporting events. Strong understanding of project management methodologies, governance frameworks, and delivery best practices. Ability to interpret and develop technical drawings, schematics, wiring diagrams, and infrastructure layouts. Strong vendor management, stakeholder engagement, and contract management capabilities. Excellent leadership, organizational, and communication skills. Strong analytical thinking, troubleshooting, and problem-solving abilities. Ability to manage multiple projects and priorities within fast-paced, high-pressure event environments. High attention to detail and commitment to operational excellence and delivery quality.
Lead the successful delivery of advanced venue technology solutions across stadiums, sports venues, and large-scale international sporting events. The role is responsible for managing end-to-end technology project delivery, ensuring seamless integration of ICT, AV, and ELV systems while enhancing operational readiness and event-day experience for stakeholders, organizers, and spectators.<br>Key Responsibilities<br>Lead the overall delivery lifecycle of Venue Technology projects from concept initiation through planning, procurement, implementation, testing, commissioning, and operational handover. Manage RFP preparation, tendering activities, vendor evaluations, contract coordination, and post-award project execution activities. Develop and maintain project documentation, governance artefacts, technical specifications, implementation plans, and reporting frameworks for all Venue Technology initiatives. Oversee project execution in coordination with vendors, consultants, contractors, and internal project management teams. Develop integrated project plans aligned with operational, engineering, and event delivery requirements across stadiums, venues, clubs, and mega-event environments. Define and document functional and technical requirements for venue technology systems and infrastructure. Support Venue Technology Operations teams and event organizers in defining project scope, operational expectations, and technical delivery requirements. Monitor project performance, risks, issues, timelines, budgets, and quality standards to ensure successful delivery outcomes. Ensure compliance with applicable industry standards, regulatory requirements, cybersecurity standards, and venue operational guidelines. Lead contract performance management activities to ensure vendor compliance, service quality, and client satisfaction throughout project execution and delivery phases. Coordinate testing, commissioning, integration validation, operational readiness, and transition-to-operations activities.<br>Delivery Resource Planning & Governance<br>Manage and report on the progress of all Venue Technology projects and delivery programs. Provide regular executive-level updates, dashboards, and status reports to senior leadership and stakeholders. Lead service coordination meetings with vendors, consultants, operators, and external stakeholders. Manage the activities and performance of the Venue Technology Delivery team to ensure alignment with project objectives and operational requirements. Ensure all designs and implementations are compatible with venue operational standards, technology lifecycle requirements, scalability, and future expansion needs. Provide leadership, mentorship, and technical direction to team members and project resources. Support strategic planning initiatives related to venue technology transformation and innovation. Perform additional responsibilities as assigned by management.<br>Qualifications<br>Bachelor’s or Master’s Degree in Electrical Engineering, Computer Engineering, Information Technology, or a related discipline. Minimum 10+ years of experience in Information Technology and technology project delivery. Minimum 7+ years of experience in a similar leadership role managing complex technology projects. Minimum 4 years of mandatory experience within sports venues, stadiums, or mega sporting event environments. PMP (Project Management Professional) or PRINCE2 Certification.<br>Required Skills & Competencies<br>Proven experience delivering large-scale ICT, AV, and ELV projects within stadiums, arenas, smart venues, or mega-event environments. Strong expertise in SMART stadium and venue technologies, including integrated venue systems and event technology infrastructure. Experience in designing, implementing, and managing venue-based technology solutions for international sporting events. Strong understanding of project management methodologies, governance frameworks, and delivery best practices. Ability to interpret and develop technical drawings, schematics, wiring diagrams, and infrastructure layouts. Strong vendor management, stakeholder engagement, and contract management capabilities. Excellent leadership, organizational, and communication skills. Strong analytical thinking, troubleshooting, and problem-solving abilities. Ability to manage multiple projects and priorities within fast-paced, high-pressure event environments. High attention to detail and commitment to operational excellence and delivery quality.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>NOTE: This Marketing job is not relevant to online or social media marketing</p><br><ul><li>Visit and approach schools to present our courses.</li><li>Regular meetings with academics center and schools</li><li>Approach individual students and parents to enroll them in our courses.</li><li>Build strong client relationships to ensure long-term partnerships.</li><li>Prepare structured reports on each visits, leads generated, and prospects in the pipeline.</li><li>Present reports and updates to management every alternate day.</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Must speak Arabic and English fluently.</strong></li><li><strong>Valid Qatar Driving License</strong> is mandatory.</li><li>Bachelor’s degree in Marketing, Business, Education, or a related field.</li><li>Proven experience in <strong>sales, marketing, or business development</strong>.</li><li>Strong communication and persuasion skills.</li><li>Presentable, professional, and able to represent the brand confidently.</li><li>Ability to work independently, achieve targets, and manage reporting.</li><li>Knowledge of <strong>Qatar’s market</strong> will be an advantage.</li></ul><br><p>Base Salary + Incentives based on performance.</p><p></p></section>
Position Title:IT Application Security Specialist Department:Information Security / Cybersecurity<br>Job Purpose:The Application Security Architect is responsible for designing, implementing, and governing application security across enterprise systems, ensuring that all applications are secure by design and compliant with organizational and regulatory requirements.<br>The role focuses on integrating security into the Software Development Lifecycle (SDLC), driving Dev Sec Ops practices, and establishing secure architecture standards across cloud, on-premises, and hybrid environments.<br>Key Responsibilities:1. Application Security Strategy Develop and maintain the enterprise Application Security program Define and implement secure-by-design principles across all applications Establish and monitor key security metrics (e.g., vulnerability reduction, remediation timelines) Continuously improve application security maturity<br>2. Security Architecture & Design Design and review secure architectures for applications, APIs, and microservices Lead threat modeling activities (e.g., STRIDE methodology) Define and enforce security design patterns, including authentication, encryption, and data protection Participate in architecture governance and review forums<br>3. Dev Sec Ops & Secure SDLCIntegrate security controls into CI/CD pipelines Implement and manage application security testing tools (SAST, DAST, SCA) Establish secure coding standards aligned with OWASP Top 10Automate security validation and enforcement across development pipelines<br>4. Cloud Security Design and implement secure cloud architectures across AWS and/or Azure environments Enforce Identity and Access Management (IAM) and Zero Trust principles Secure containerized environments (Kubernetes / Open Shift) Ensure effective monitoring, logging, and threat detection in cloud platforms<br>5. Security Testing & Assurance Coordinate vulnerability assessments, penetration testing, and application security reviews Ensure timely remediation and closure of identified vulnerabilities Validate security controls through regular testing and simulation exercises<br>6. Security Operations Integration Collaborate with SOC teams to enhance monitoring and incident response capabilities Support SIEM use case development and optimization Analyze security trends and proactively identify emerging risks<br>7. Governance, Risk & Compliance Ensure adherence to security standards and regulatory requirements, including:PCI DSSSWIFT CSPISO 27001Support internal and external audits and regulatory assessments Develop and maintain security policies, standards, and procedures<br>8. Stakeholder Engagement & Awareness Provide security guidance to development, Dev Ops, and architecture teams Conduct training and awareness sessions on secure coding practices Act as a trusted advisor on application security matters<br>Qualifications & Experience:Bachelor’s degree in computer science, Cybersecurity, Software Engineering, or a related field Minimum 8–12 years of experience in cybersecurity, with strong focus on:Application Security Dev Sec Ops Cloud Security Experience in the banking or financial services sector preferred<br>Required Skills & Competencies:Technical Skills:Strong knowledge of:OWASP Top 10 and secure coding practices Secure SDLC and threat modeling techniques API and web application security Experience with application security tools:SAST, DAST, and SCA platforms Proficiency in cloud security (AWS / Azure) Knowledge of container security (Kubernetes / Open Shift) Familiarity with SIEM, vulnerability management, and security monitoring<br>Behavioral Competencies:Strong analytical and problem-solving skills Effective communication and stakeholder management Ability to influence cross-functional teams Strong attention to detail and risk awareness<br>Professional Certifications:Required (Minimum 2):CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) CISM or CRISC<br>Preferred:CEH (Certified Ethical Hacker) Microsoft Azure Security Engineer (AZ-500) or AWS Security Specialty OSCP (Offensive Security Certified Professional)<br>Additional Information:This role requires close collaboration with development, infrastructure, and security teams The position involves both strategic planning and hands-on technical contributions Experience in regulated environments is highly desirable
Position Title:IT Application Security Specialist Department:Information Security / Cybersecurity<br>Job Purpose:The Application Security Architect is responsible for designing, implementing, and governing application security across enterprise systems, ensuring that all applications are secure by design and compliant with organizational and regulatory requirements.<br>The role focuses on integrating security into the Software Development Lifecycle (SDLC), driving Dev Sec Ops practices, and establishing secure architecture standards across cloud, on-premises, and hybrid environments.<br>Key Responsibilities:1. Application Security Strategy Develop and maintain the enterprise Application Security program Define and implement secure-by-design principles across all applications Establish and monitor key security metrics (e.g., vulnerability reduction, remediation timelines) Continuously improve application security maturity<br>2. Security Architecture & Design Design and review secure architectures for applications, APIs, and microservices Lead threat modeling activities (e.g., STRIDE methodology) Define and enforce security design patterns, including authentication, encryption, and data protection Participate in architecture governance and review forums<br>3. Dev Sec Ops & Secure SDLCIntegrate security controls into CI/CD pipelines Implement and manage application security testing tools (SAST, DAST, SCA) Establish secure coding standards aligned with OWASP Top 10Automate security validation and enforcement across development pipelines<br>4. Cloud Security Design and implement secure cloud architectures across AWS and/or Azure environments Enforce Identity and Access Management (IAM) and Zero Trust principles Secure containerized environments (Kubernetes / Open Shift) Ensure effective monitoring, logging, and threat detection in cloud platforms<br>5. Security Testing & Assurance Coordinate vulnerability assessments, penetration testing, and application security reviews Ensure timely remediation and closure of identified vulnerabilities Validate security controls through regular testing and simulation exercises<br>6. Security Operations Integration Collaborate with SOC teams to enhance monitoring and incident response capabilities Support SIEM use case development and optimization Analyze security trends and proactively identify emerging risks<br>7. Governance, Risk & Compliance Ensure adherence to security standards and regulatory requirements, including:PCI DSSSWIFT CSPISO 27001Support internal and external audits and regulatory assessments Develop and maintain security policies, standards, and procedures<br>8. Stakeholder Engagement & Awareness Provide security guidance to development, Dev Ops, and architecture teams Conduct training and awareness sessions on secure coding practices Act as a trusted advisor on application security matters<br>Qualifications & Experience:Bachelor’s degree in computer science, Cybersecurity, Software Engineering, or a related field Minimum 8–12 years of experience in cybersecurity, with strong focus on:Application Security Dev Sec Ops Cloud Security Experience in the banking or financial services sector preferred<br>Required Skills & Competencies:Technical Skills:Strong knowledge of:OWASP Top 10 and secure coding practices Secure SDLC and threat modeling techniques API and web application security Experience with application security tools:SAST, DAST, and SCA platforms Proficiency in cloud security (AWS / Azure) Knowledge of container security (Kubernetes / Open Shift) Familiarity with SIEM, vulnerability management, and security monitoring<br>Behavioral Competencies:Strong analytical and problem-solving skills Effective communication and stakeholder management Ability to influence cross-functional teams Strong attention to detail and risk awareness<br>Professional Certifications:Required (Minimum 2):CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) CISM or CRISC<br>Preferred:CEH (Certified Ethical Hacker) Microsoft Azure Security Engineer (AZ-500) or AWS Security Specialty OSCP (Offensive Security Certified Professional)<br>Additional Information:This role requires close collaboration with development, infrastructure, and security teams The position involves both strategic planning and hands-on technical contributions Experience in regulated environments is highly desirable
KEY RESPONSIBILITIESEnsures the smooth and efficient operation and control of the Butcher Shop and production on a day-to-day basis according to the company policies. Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. Responsible for the thawing, butchering and preparation of all the meat and poultry to be used in the daily menus. Must have a complete knowledge of the United States Public Health Rules and Regulations and ensure that they are followed daily. Ensures the cleaning of the Butcher Shop and thawing rooms as per the Executive Chef’s schedule, exercising proper methods to minimize equipment damage. Ensures that the Butcher Shop and thawing rooms are ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors. Duties include the storing of the received meats and poultry into the freezers on loading days. Responsible for the requisition and transportation of the necessary items from the freezers to the thawing rooms as per the Executive Chef’s thawing schedule. Ensures that product yields and portions are according to the Butcher Manual provided by the corporate office and that all the resulting trimmings are effectively used or disposed of. Completes all the Daily Butcher Recaps as required by the Executive Chef. Assists the Inventory Manager with taking inventory of all meat and poultry storage rooms as required by the Food & Beverage Director. Ensures that Butcher Shop personnel come to work on time, and are in proper, well-maintained uniforms, with special attention to those working in public areas. Personal appearance and hygiene must be according to company policy. Must be present in an early standby each time the ship is subject to a USPH inspection. Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.<br>QUALIFICATIONS AND EDUCATIONMinimum of two years' experience as a Head Butcher in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Creditsâ€, adjusting entries and corrections. Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office.
<p><h4>Position summary</h4>
<p><strong>Your legacy starts with us</strong><br>
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms and suites, award-winning restaurants, world-class spa facilities with a state-of-the-art fitness center, and impeccable service that defines our legendary brand.</p>
<p>From serene indoor and outdoor pools to a private beach and a club lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meeting rooms, stunning wedding venues, and a dedicated team that thoughtfully plans and tailors to each unique vision.</p>
<p>Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.</p>
<h4>Find purpose in your passion</h4>
<p>At The Ritz-Carlton, we firmly believe that our Ladies and Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication, and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.</p>
<p>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an elite hotel in the region with a deep generational legacy, we offer you in return:</p>
<ul>
<li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent and reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more.</li>
<li>Exclusive training and leadership development programs.</li>
<li>Recognition and rewards for exceptional service.</li>
<li>Preferential members rates at Marriott hotels globally.</li>
<li>Dining and wellness discounts for your family and you.</li>
<li>Medical insurance coverage.</li>
<li>An HR team dedicated to your success and wellbeing.</li>
</ul>
<h4>Our expectations from the role</h4>
<ul>
<li>Monitor property grounds to ensure a pleasant appearance.</li>
<li>Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing, or making repairs.</li>
<li>Install new flowers, bulbs, grass, trees, and shrubs.</li>
<li>Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance.</li>
<li>Replace and transplant trees, flowers, and shrubs.</li>
<li>Maintain trees and shrubs by trimming and pruning.</li>
<li>Trim and edge grass in areas that mowers cannot reach.</li>
<li>Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance.</li>
<li>Install, maintain, and operate irrigation systems.</li>
<li>Remove and bag trash from all exterior trash cans.</li>
<li>Operate dump trucks, tractors, trucks, or utility vehicles to transport equipment, supplies, materials, and debris.</li>
<li>Wash, clean, and refuel all equipment after use.</li>
<li>Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.</li>
<li>Ensure uniform and personal appearance are clean and professional; protect company assets.</li>
<li>Support team to reach common goals.</li>
<li>Ensure adherence to quality expectations and standards.</li>
<li>Visually inspect tools, equipment, or machines to identify defects.</li>
<li>Stand, sit, or walk for an extended period or for an entire work shift.</li>
<li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.</li>
<li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li>
<li>Move over sloping, uneven, or slippery surfaces as well as up and down ladders.</li>
<li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
<li>Removal of snow and maintenance of ice management (if applicable).</li>
<li>Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.</li>
<li>Perform other reasonable job duties as requested by supervisors.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: No supervisory experience required.</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>License or certification: Valid driver’s license.</li>
</ul>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>نحن نوظّف فنيين ومشرفين خبراء في <strong>أنظمة HVAC</strong> لمشروعات في <strong>قطر</strong>. يجب أن يكون المرشحون متاحين حالياً في <strong>قطر</strong> بخبرة 5–10 سنوات، بما في ذلك ما لا يقل عن 5 سنوات في صناعة النفط والغاز.</p><br><ul><li><p>الالتحاق الفوري فقط</p></li><li><p>بطاقة هوية وطنية سارية و رخصة قيادة – مفضلة</p></li></ul></div></section><section><p class="heading">المرشح المثالي</p><p class="paragraph"></p><p>.</p><p></p></section>
Additional Information<br><br>Job Number 26098080<br><br>Job Category Engineering & Facilities<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D equivalent.<br><br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br><br>Experience in hotel engineering or maintenance a plus.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: Driver’s License<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<p><h4>الضيافة الاستثنائية تبدأ منك</h4>
<p>تخيل نفسك تُضيء يوم someone’s day. عندما تنضم إلى فريق فنادقنا، هذا هو ما ستفعله في كل مرة تأتي فيها للعمل! كمنسق مكتب الهندسة، أنت لا تدعم تشغيل قسم الهندسة في الفندق بسلاسة فحسب – بل تنشر الضوء ودفء الضيافة من خلال تقديم تجارب لا تُنسى تجعل إقامة كل ضيف مميزة.</p>
<h4>إليك ما ستفعله خلال يوم عادي:</h4>
<ul>
<li>استلام جميع الاتصالات الهاتفية لقسم الهندسة والحفاظ على سجل رسائل بجميع الطلبات وغيرها من الأعمال التي يجب القيام بها</li>
<li>إعداد جميع التقارير والنماذج والمذكرات، إلخ في القسم</li>
<li>الحفاظ على نظام أرشفة كامل</li>
<li>الحفاظ على مخزون القرطاسية اللازمة لقسم الهندسة</li>
<li>الحفاظ على جميع السجلات والملفات الخاصة بفحص الجهات المحلية مثل:
<ul>
<li>تقرير اختبار المصعد</li>
<li>تقرير صيانة المصعد الأسبوعي</li>
<li>تقرير اختبار مياه شرب</li>
<li>اختبار مياه الليجونيلا</li>
<li>تقرير اختبار الغلاية</li>
<li>تقرير فحص نظام الحماية من الحريق</li>
<li>تقرير فحص نظام إنذار الحريق</li>
<li>تنظيف/إزالة شحوم عادم المطبخ والغسيل</li>
<li>تقرير اختبار اختبار حامل تنظيف النوافذ</li>
<li>تقرير اختبار خزان الغاز</li>
</ul>
</li>
<li>فحص سجل الهندسة اليومي وإبلاغ مدير الهندسة/نائب مدير الهندسة عن أي تغييرات في استهلاك الطاقة</li>
<li>إعداد تقرير استهلاك الطاقة أسبوعياً</li>
<li>الحفاظ على مخطط الطاقة – أسبوعياً</li>
<li>إعداد تقرير استهلاك الطاقة الشهري</li>
<li>الحفاظ على طلب الشراء/أوامر الشراء – إدخال جميع المعلومات في النظام</li>
<li>متابعة طلبات الشراء لمواد ومستلزمات الهندسة</li>
<li>مساعدة وكيل المشتريات في شراء قطع الغيار وتوفير المواصفات/تفاصيل الموردين اللازمة</li>
<li>فحص وتسجيل تفاصيل مركز التكلفة في طلب الشراء</li>
<li>فحص جميع الفواتير وإدخالها في النظام – الإبلاغ عن أي تناقضات إلى قسم الاستلام/المشتريات</li>
<li>فحص تقرير المصاريف الشهري وإبلاغ المدير/نائب المدير عن أي تغييرات</li>
<li>الحفاظ على سجل مشتريات POMEC FF&E</li>
<li>الحفاظ على الكتيبات الفنية لجميع المعدات/الآلات وتنظيم المكتبة الفنية</li>
<li>الحفاظ على جميع رسومات الهندسة مثل:
<ul>
<li>معماري</li>
<li>هيكلي</li>
<li>كهربائي</li>
<li>ميكانيكي</li>
<li>سباكة</li>
<li>أنظمة إنذار الحريق</li>
<li>خطة الموقع – مخطط تعلّق البلدية</li>
</ul>
</li>
<li>تنظيم رف الرسومات والاحتفاظ بسجل حركة الرسومات</li>
<li>إعداد الرسومات/الخطط اللازمة لمشاريع التجديد</li>
<li>الحفاظ على سجل أيام تعويضية للموظفين وإبلاغهم باستغلالها</li>
<li>إعداد جدول إجازات الموظفين</li>
<li>التنسيق مع مهندس المناوبة لإعداد جدول المناوبة</li>
<li>الحفاظ على ورقة وقت الموظف</li>
<li>الحفاظ على عقود صيانة الهندسة والتعامل معها عند الضرورة</li>
<li>التنسيق مع TM للحفاظ على مخزون قطع الغيار في العلية</li>
<li>التواصل مع مصنع المعدات للحصول على قطع الغيار في حالات الطوارئ</li>
<li>الحفاظ على سجل جميع معدات الهندسة لـ PPM والحفاظ على سجل الأصول</li>
<li>إصدار جداول عمل PPM أسبوعية والحفاظ على سجل الأعمال المتأخرة</li>
<li>الحفاظ على ملفات سجل معدات PPM</li>
<li>مساعدة فِرَق TM الأخرى في أنشطتهم اليومية</li>
</ul>
<h4>ما يلزم لجعل الإقامة مميزة</h4>
<p>في هيلتون، تحدد قيمنا الأساسية ما يلزم للنجاح هنا وتوجه الصفات التي نبحث عنها في كل عضو فريق:</p>
<ul>
<li>شغف بنشر ضياء ودفء الضيافة</li>
<li>العمل بنزاهة والقيام دائماً بالشيء الصحيح</li>
<li>إلهام الآخرين من خلال القيادة</li>
<li>اعتقاد بأن العمل الجماعي يقود لأفضل النتائج</li>
<li>روح الملكية والمساءلة</li>
<li>تركيز على الحاضر، جلب عاجلية وانضباط في كل لحظة، مع العلم أن ذلك قد يترك أثرًا دائمًا</li>
</ul>
<h4>انضم إلى بيئة عمل حائزة على جوائز</h4>
<p>في هيلتون، لا نقدِّم تجارب استثنائية لضيوفنا فحسب—بل نبني مكان عمل استثنائي لأعضاء الفريق الذين يجعلون ذلك ممكنًا. كقائد عالمي في الضيافة، استقبلنا أكثر من 3 مليارات ضيف حول العالم، ونحن متمسكون برؤيتنا التأسيسية: أن ننشر الأرض بنور ودفء الضيافة.</p>
<p>لقد كسبتنا ثقافتنا الحائزة على جوائز تقدير متكرر في قائمة أفضل أماكن العمل في العالم من Great Place to Work و Fortune. مع مجموعة العلامات التجارية العالمية والتزام على مستوى الشركة بتوفير أفضل إقامة لكل ضيف، نحن نرسي معايير جديدة لمستقبل السفر.</p>
<p>سواء كنت تبدأ مسيرتك المهنية أم تستكشف شيئًا جديدًا، تدعمك هيلتون في رحلتك في كل خطوة. انضم للوظيفة، ابقَ للمسيرة المهنية—وساعدنا في جعل كل إقامة أكثر سحرًا قليلاً.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Guest Relations Agent for a luxury hotel in Doha, Qatar. Responsibilities include the follwoing: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge at all times of: All hotel features/services, hours of operation, All room types, numbers, layout, decor, appointments and location, All room rates, special packages and promotions, Daily house count and expected arrivals/departures., Room availability status for any given day, Scheduled daily group activities / VIPs. Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. Meet with Supervisor to review daily assignments and priorities. Access all functions of computer system. Set up work station with necessary supplies. Answer department telephone within 3 rings, using correct greeting and telephone etiquette. Promote positive guest relations to all individuals approaching the Front Desk. Process all guest check-ins. Confirm reservation in system and review all noted information. For guests without a reservation, sell a room type agreed upon. Register guest in the computer. Verify reservation information with the guest (departure date, room type). Obtain back-up information for guest credit/payment method and input into system; collect cash when designated. Assign guest room. Advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax exempt guests and attach form to registration card. Assist with escorting guest and arranging/ transporting their luggage to the room. Maintain guest history files on all guests. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp). Accommodate room changes. Document all guest requests, complaints or problems. Take, record and relay messages accurately, completely and legibly. Accept and record wake-up call requests. Issue safe deposit boxes to guests and ensure security of keys. Distribute all guest and department mail. Monitor, send and distribute guest faxes. Document and confirm reservations and cancellations. Block rooms in computer and follow through on designated requirements. Pre-register designated guests and prepare key packets. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Generate, print and distribute daily and weekly reports. Resolve discrepancies on the room status report with Housekeeping. Match the bucket check to in-house guest ledger report; report discrepancies to Manager. Process all check-outs. Resolve any late charges. Present folio to guest and resolve any disputed charges. Settle guest accounts. Inquire with guests for comments on their stay. Process express check-outs. Handle requests for late check-outs. Conduct group check-ins/outs. Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information. Adhere to all cashiering procedures: Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges, Make change for guests, Cash guests' personal checks/travelers checks, Post charges, Run closing reports, Count and secure bank, Complete designated cashier reports, Balance receipts, Drop receipts. Document pertinent information in the log book/ Software system /Front Desk Checklist.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Digital Office Manager holds a pivotal role in steering the organization's digital evolution. As the strategic leader overseeing digital initiatives, you will be at the forefront of innovation, responsible for driving the entire lifecycle of digital projects, from conception to realization.</p><br><p>The Digital Office Manager reporting directly to the Chief Technical Officer (CTO) and collaborate closely with key stakeholders across the business to understand the intricacies of operational challenges. The primary focus will be on identifying emerging technologies and cutting-edge processes and orchestrating their seamless integration into our business operations.</p><br><p>The Digital Office Manager will serve as the connection between conceptualizing transformative ideas and executing practical solutions. The mission is not only to keep a vigilant eye on the technological landscape but also to align these advancements with our organizational goals. By leveraging your expertise, the role holder will contribute to the development and implementation of innovative strategies that drive our digital transformation agenda forward.</p><br><p>The role demands a visionary mindset and a proactive approach to problem-solving. The Digital Office Manager will be instrumental in shaping and executing our digital strategy, ensuring that each digital engagement is finely tuned to meet our business objectives. The impact will extend beyond traditional boundaries by guiding the team in harnessing the power of digital technologies to address complex challenges and optimize operational efficiency.</p><p><br></p><p>Key Accountabilities:</p><p><br></p><ul><li><p>To ensure interpreting the digital strategy and to identify innovative solutions supporting strategy implementation.</p></li><li><p>Drive QAFCO's digital vision and strategy definition, acting as the steward for the digital initiatives' roadmap across the organization.</p></li><li><p>Identify and ideate digital business opportunities across the value chain, based on strategic and operational challenges or threats observed within the organization.</p></li><li><p>Oversee the development of an integrated digital budget and spend plan across relevant QAFCO functions, ensuring alignment with strategic objectives.</p></li><li><p>Identify synergies for developing and implementing digital solutions, collaborating with respective owners to ensure cohesive integration.</p></li><li><p>Review digital value realization (i.e., ROI) across functions, ensuring that digital investments align with business objectives and deliver tangible outcomes.</p></li><li><p>Develop relevant digital expertise through a Center of Excellence model, tailored to meet evolving business needs and technological advancements.</p></li><li><p>Oversee the digital use case lifecycle delivery, from design and prototyping to full-scale roll-out, ensuring seamless execution and integration into existing processes.</p></li><li><p>Lead and oversee the development of sustainable partnerships with local and global innovation ecosystems, fostering collaboration and driving digital innovation within QAFCO.</p></li><li><p>Act as the single point of contact and key advisor to relevant QAFCO executives for digital topics and the future of the business, providing strategic guidance and insights.</p></li><li><p>Act as the face of QAFCO in local and global digital and innovation events, seminars, and associations, representing the organization and fostering relationships with key stakeholders in the digital ecosystem.</p></li><li><p>Interpret the digital strategy and identify innovative solutions supporting strategy implementation. Manage and evaluate the portfolio/pipeline of innovative ideas collected from across the company.</p></li><li><p>Work closely with relevant business stakeholders to understand operational challenges or threats. Lead teams to build and implement digital products, tracking implementation progress and ensuring alignment with business and IT.</p></li><li><p>Monitor the implementation of the digital strategy and roadmap, identifying risks, issues, and challenges, and seeking mitigation measures.</p></li><li><p>Lead the ideation program to identify digital opportunities, ensuring compliance with relevant quality, health, safety, and environmental management procedures and controls.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in relevant field.</p></li><li><p>Minimum of 10 years of relevant professional experience in digital implementation, innovation, or a related field, with minimum 5 years in a managerial role, preferably within the Oil & Gas or Petrochemical Industry.</p></li><li><p>Certifications in project management, such as PMP (Project Management Professional) would be added as an advantage.<br>
</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Relationships</p>
<div>
<div>
<div>
</div>
</div>
</div>
<div> <p> <strong>Internal:</strong> All Mirage employees<br>
<strong>External:</strong> Tenants, Vendors, Service providers</p>
</div>
<div>
<div>
<p>Accountabilities</p>
<div>
<div>
<div>
</div>
</div>
</div>
</div>
<div> <p>The FM supervisor will be accountable for all actions and works carried out by his team of technicians, and will be accountable to the line manager for all documents regarding those works, (quality as per the ISO Procedures set out by the company).</p>
</div>
</div>
<div>
<div>
<p>Duties and Responsibilities</p>
<div>
<div>
<div>
</div>
</div>
</div>
</div>
<div> <ul>
<li>Under direction of the Facility Manager, supervise and schedule maintenance activities for portfolio units and maintenance staff.</li>
<li>Work with the Property Management (i.e. Apartments and Villas, move in and out reports, etc.).</li>
<li>Determine weekly apartment make-ready and Service Request schedules.</li>
<li>Report apartments that are ready to show to the Facility Manager.</li>
<li>Complete daily/weekly maintenance employee schedules and assignments in tandem with Facility Manager.</li>
<li>Communicate assignments and major tasks to employees.</li>
<li>Periodically check the work progress of each staff in the maintenance team. Provide assistance and instruction as needed.</li>
<li>Provide input to Facility Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.</li>
<li>Assist the Facility Manager in recruiting and interviewing potential Maintenance and Facility Maintenance department members.</li>
<li>Coordinate, schedule and respond to resident/management Service Request for occupied units.</li>
<li>Use Service Request and schedules to establish priorities. Determine with Facility Manager, requests or emergencies that should be top priority.</li>
<li>Assign Service Requests equally to Service Technician(s). Monitor the completion of Service Requests in order to limit callbacks.</li>
<li>Repair/replace appliances, plumbing systems, air conditioning/heating/electrical systems and any unit material/maintenance requests within scope of management responsibility and Landlords Material Threshold.</li>
<li>Monitor the number of times a specific repair was repeated. Determine course of action.</li>
<li>Coordinate, schedule and prepare vacant apartments for move-in, via coordination with the Property Management department.</li>
<li>Work all vacancies to determine make-ready needs. Coordinate effort with Facility Manager to make schedule and assignments. If major appliances or assets need replacing, discuss with Facility Manager before taking action.</li>
<li>Ensure all repairs/replacements necessary for the apartment to be occupied are completed.</li>
<li>Ensure all wastes from apartments are cleaned out before, during and after make-ready activity.</li>
<li>Coordinate and schedule appropriate safety and skills training for maintenance employees.</li>
<li>Assess training needs of employees and along with Facility Manager, and Health/Safety Coordinator, provide input for training programs.</li>
<li>Provide one-on-one training to employees that may need to improve current skills or wish to learn new skills.</li>
<li>Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted.</li>
<li>Provide initial Tool Box safety and safety equipment training for all new employees.</li>
<li>Identify and correct hazardous Working conditions.</li>
<li>Tour of selected properties daily to look for needed maintenance and liability hazards and report to the Facility Manager. Repair hazards or assign completion of these tasks to the Maintenance Technicians. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors.</li>
<li>Periodically complete written property safety audits.</li>
<li>Coordinate, schedule, and perform preventive maintenance on equipment.</li>
<li>Manage maintenance budget within approved parameters.</li>
<li>Work with Facility Manager and use input from maintenance staff, determine supplies, equipment and tools. Must get approval from Facility Manager prior to placing orders for major expenditures and unbudgeted items.</li>
<li>Provide input to Facility Manager in determining needs for next fiscal year budget. (CAPEX and OPEX)</li>
<li><br></li></ul></div></div><div><div><ul>
</ul>
<p> </p>
<p> <strong>Specialized Training/ Knowledge Required</strong> </p>
<ul>
<li>Freon Recovery Certification Type I and II, or Universal will be an advantage.</li>
<li>Certifications in Electrical, Plumbing, HVAC (advanced), Carpentry license, use of fire extinguisher and first aid preferred.</li>
<li>Certifications/permits required by Qatar or Home Country to perform job responsibilities will be an advantage.</li>
<li>Training in compressor diagnosis, appliance repair, etc. recommended.</li>
</ul>
</div>
</div>
<div>
<div>
<p>Qualifications</p>
<div>
<div>
<div>
</div>
</div>
</div>
</div>
<div> <p>Trade Diploma (MEP Engineering preferably) or equivalent required; University, college or trade school preferred.</p>
</div>
</div>
<div>
<div>
<p>Key Relationships</p>
<div>
<div>
<div>
</div>
</div>
</div>
</div>
<div> <ul>
<li>Minimum of 8 years general maintenance experience and at least 2-year multi-skilled, commercial/ residential /civil Service Request experience.</li>
<li>Previous supervisory experience is required.</li>
<li>Multilingual.</li>
<li>Intermediate computer skills and report compilation required.</li>
</ul>
</div>
</div><br></div></section>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate<br><br>strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher<br><br>end buckets (associated with high probability of default). For the lower-end buckets (representing one or two<br><br>instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely<br><br>basis to prevent the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts,<br><br>obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved<br><br>work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders),<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate<br><br>strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher<br><br>end buckets (associated with high probability of default). For the lower-end buckets (representing one or two<br><br>instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely<br><br>basis to prevent the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts,<br><br>obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved<br><br>work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders),<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>نحن نوظف مشرفي سقالات ذوي خبرة لمشاريع في <strong>قطر</strong>. يجب أن يكون المرشحون متاحين حاليًا في <strong>قطر</strong> مع خبرة لا تقل عن 5 سنوات، بما في ذلك سنتين على الأقل في صناعة النفط والغاز.</p><br><ul><li><p>الانضمام الفوري فقط</p></li><li><p>رخصة QID ورخصة قيادة سارية – مفضلة</p></li><li><p>مؤهل هندسة B.E. أو دبلوم</p></li></ul></div></section><section><p class="heading">الملف الشخصي المرغوب للمترشح</p><p class="paragraph"></p><p>.</p><p></p></section>
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>نحن نوظف خبراء Ragging Supervisors (مشرفين جرّاثة) ذو خبرة لمشاريع في <strong>قطر</strong>. يجب أن يكون المرشحون متاحين حاليًا في <strong>قطر</strong> بحد أدنى 7 سنوات من الخبرة، بما في ذلك ما لا يقل عن 3 سنوات من الخبرة في صناعة النفط والغاز<strong>.</strong></p><br><ul><li><p>الانضمام فوري فقط</p></li><li><p>رخصة QID وسائق – مفضلة</p></li><li><p>بكالوريوس هندسة ميكانيكية</p></li></ul></div></section><section><p class="heading">الملف الشخصي للمرشح المرغوب</p><p class="paragraph"></p><p>.</p><p></p></section>