وظائف مساعد مدير في قطر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Summary:</strong></p><br><br><p>Qureos is looking for a Treasury Manager - Cash Flow, SAP and Operations on contractual basis for a client based in Lusail, Qatar. This role assists the Treasury Director in the management of cash forecasting modelling, facility agreement management, trade finance execution, banking facility management, KYC and AML management, and SAP S4 Hana implementation.</p><br><br><br><p><strong>Job Responsibilities:</strong></p><br><br><ul><li><p>Assist the Treasury Director in Group cash flow preparation, management and reporting to senior leadership.</p><br><br></li><li><p>Manage the cash flow forecasting, ensuring sufficient liquidity in the Group and analysis to support financial planning, budgeting, and decision-making processes.</p><br><br></li><li><p>Oversee the development and implementation of cash management strategies and policies to maximize returns on surplus funds and minimize borrowing costs.</p><br><br></li><li><p>Lead the enhancement, implementation and reporting of all treasury modules in SAP S4 Hana.</p><br><br></li><li><p>Manage relationships with banks and financial institutions, negotiating banking services, and maintaining bank accounts to ensure efficient cash management and banking operations.</p><br><br></li><li><p>Management of the Group's trade finance book, including advance payment, performance and retention bonds.</p><br><br></li><li><p>Management of security instruments, such as corporate and personal guarantees, cheque issuance and other collateral against our loan facility book.</p><br><br></li><li><p>Develop and implement treasury policies, procedures, and controls to ensure compliance with regulatory requirements and internal governance standards.</p><br><br></li><li><p>Mentor, provide coaching, support and training to junior team members to ensure the effective operation of the treasury function.</p><br><br></li></ul><br><p><strong>Job Requirements:</strong></p><br><br><ul><li><p>Minimum 12 years' experience in a tier 1 bank or corporation. GCC experiences an advantage</p><br><br></li><li><p>Bachelor's degree in business, accounting and finance, or economics</p><br><br></li><li><p>MBA, CFA, CMA, ACA or ACCA is required</p><br><br></li><li><p>Experience in managing banking relationships, negotiating banking services, and optimizing bank account structures to minimize costs and maximize efficiency.</p><br><br></li><li><p>Excellent working knowledge of KYC and AML requirements for treasury operations.</p><br><br></li><li><p>Strong communication and interpersonal skills</p><br><br></li><li><p>Experience in developing and implementing treasury policies, procedures, and controls to ensure compliance with regulatory requirements and best practices.</p><br><br></li><li><p>SAP S4 hands on knowledge of system implementation, integration and reporting.</p><br><br></li></ul><br><p><strong>Required Competencies:</strong></p><br><br><ul><li><p>Resilience and agility</p><br><br></li><li><p>AI Fluency</p><br><br></li><li><p>SAP S4 implementation</p><br><br></li><li><p>System integration</p><br><br></li><li><p>Banking platforms</p><br><br></li><li><p>Leadership</p><br><br></li><li><p>Banking Relationships</p><br><br></li><li><p>Trade finance</p><br><br></li><li><p>KYC and AML</p><br><br></li><li><p>Treasury operations</p><br><br></li><li><p>Communication and influence</p><br><br></li><li><p>Provide Direction</p><br><br></li></ul> <br><br> </div>

Job Summary<br><br>We are looking for a Treasury Manager - Operations for a client based in Qatar. The role assists the Treasury Director in the management of cash forecasting modelling, facility agreement management, trade finance execution, banking facility management, KYC and AML management, and SAP S4 Hana implementation.<br><br>Job Responsibilities:<br><br>Assist the Treasury Director in Group cash flow preparation, management and reporting to senior leadership.<br><br>Manage the cash flow forecasting, ensuring sufficient liquidity in the Group and analysis to support financial planning, budgeting, and decision-making processes.<br><br>Oversee the development and implementation of cash management strategies and policies to maximize returns on surplus funds and minimize borrowing costs.<br><br>Lead the enhancement, implementation and reporting of all treasury modules in SAP S4 Hana.<br><br>Manage relationships with banks and financial institutions, negotiating banking services, and maintaining bank accounts to ensure efficient cash management and banking operations.<br><br>Management of the Group’s trade finance book, including advance payment, performance and retention bonds.<br><br>Management of security instruments, such as corporate and personal guarantees, cheque issuance and other collateral against our loan facility book.<br><br>Develop and implement treasury policies, procedures, and controls to ensure compliance with regulatory requirements and internal governance standards.<br><br>Mentor, provide coaching, support and training to junior team members to ensure the effective operation of the treasury function.<br><br>Job Knowledge & Skills<br><br>Experience in managing banking relationships, negotiating banking services, and optimizing bank account structures to minimize costs and maximize efficiency.<br><br>Excellent working knowledge of KYC and AML requirements for treasury operations.<br><br>Strong communication and interpersonal skills<br><br>Experience in developing and implementing treasury policies, procedures, and controls to ensure compliance with regulatory requirements and best practices.<br><br>SAP S4 hands on knowledge of system implementation, integration and reporting.<br><br>Job Experience<br><br>Minimum 12 years’ experience in a tier 1 bank or corporation. GCC experiences an advantage.<br><br>Competencies<br><br>Resilience and agility<br><br>AI Fluency<br><br>SAP S4 implementation<br><br>System integration<br><br>Banking platforms<br><br>Leadership<br><br>Banking Relationships<br><br>Trade finance<br><br>KYC and AML<br><br>Treasury operations<br><br>Communication and influence<br><br>Provide Direction<br><br>Education<br><br>Bachelor’s degree in business, accounting and finance, or economics<br><br>MBA, CFA, CMA, ACA or ACCA

Additional Information<br><br>Job Number 26107070<br><br>Job Category Human Resources<br><br>Location Diplomatic Street, West Bay Area, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Job Summary<br><br>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Assisting in Managing Recruitment and Hiring Process<br><br> Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Assists in establishing and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Assists in monitoring candidate identification and selection process. Performs quality control on candidate identification/selection.<br><br>Assisting In Administering And Educating Employee Benefits<br><br> Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Assists with unemployment claim activity reports. Attends unemployment hearings and ensures property is properly represented, as needed.<br><br>Assisting in Managing Employee Development<br><br> Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br><br>Assisting in Maintaining Employee Relations<br><br> Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position.<br><br>Assisting in Managing Legal and Compliance Practices<br><br> Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<p><b>Job Description </b>: Parsons is seeking a Deputy Project Director / Associate Director to support the Project Director in the successful delivery of the Site Supervision Consultancy Services for a luxury hospitality and entertainment development in Qatar. The development is a state-of-the-art entertainment hub, set to attract millions of visitors annually with its immersive experiences and diverse attractions. The Deputy Project Director will oversee the day-to-day management and coordination of construction supervision activities across the Theme Park, Entertainment, Retail, Hospitality, Residential, and associated development packages. The role will ensure effective supervision of construction works, contract administration, quality assurance, HSE compliance, testing &amp; commissioning, and handover activities while maintaining close coordination between the Client, Contractor, designers, operators, authorities, and other project stakeholders. Working closely with the Project Director, the Deputy Project Director will lead multidisciplinary site supervision teams and support the achievement of the Client's objectives related to quality, schedule, safety, contractual compliance, and successful project delivery. SPECIFIC RESPONSIBILITIES: Support the Project Director in managing the overall delivery of the Site Supervision Consultancy Services. Lead the day-to-day supervision and coordination of the Theme Park, Entertainment, Hospitality, Retail, Residential, and associated development packages. Manage multidisciplinary site supervision teams, including Resident Engineers, discipline engineers, inspectors, and specialist consultants. Coordinate construction activities with the Contractor, designers, specialist suppliers, operators, utility providers, and statutory authorities. Monitor construction progress, contractor performance, quality, HSE compliance, and contract obligations across all assigned work packages. Coordinate the review of shop drawings, material submittents, method statements, RFIs, inspection requests, technical queries, and other construction submissions. Oversee construction inspections, testing &amp; commissioning activities, authority inspections, snagging, de-snagging, and handover processes. Support contract administration activities, including site instructions, variations, payment certifications, contractual correspondence, and claims evaluation. Coordinate project reporting, construction progress updates, executive dashboards, action tracking, and issue resolution. Monitor NCRs, quality observations, corrective actions, and contractor compliance with approved quality management procedures. Support the implementation of project quality management, HSE requirements, risk management, document control, and construction supervision procedures. Assist the Project Director in resolving technical, contractual, commercial, construction, and stakeholder issues. Act on behalf of the Project Director during periods of absence, as delegated.&nbsp;</p><p><br></p><p><b>EDUCATION &amp; SPECIFIC ROLE REQUIREMENTS:</b> Bachelor's Degree in Engineering, Architecture, Construction Management, Theme Park Engineering, or related discipline. Professional certification (PMP or equivalent) preferred. Minimum 15 years of experience in Construction Supervision, Resident Engineering, Construction Management, or Project Management. Demonstrated experience delivering major theme parks, entertainment destinations, integrated resorts, luxury hospitality developments, or mixed-use projects. Experience coordinating multidisciplinary construction supervision teams throughout the construction lifecycle. Experience with complex attractions, themed environments, specialist ride systems, or destination entertainment projects is highly desirable. Experience in contract administration under FIDIC or similar forms of contract is preferred. GCC experience is preferred.&nbsp;</p><p><br></p><p><b>SKILLS/COMPETENCIES</b>: Comprehensive knowledge of construction supervision, contract administration, and site delivery for theme parks, entertainment, hospitality, and mixed-use developments. Strong understanding of construction methodologies, quality assurance, HSE requirements, testing &amp; commissioning, handover, and Defects Liability Period activities. Extensive knowledge of multidisciplinary coordination involving contractors, designers, specialist attraction vendors, operators, authorities, and utility providers. Strong understanding of construction planning, contractor performance monitoring, quality management, risk management, construction sequencing, and project reporting. Proven ability to coordinate multiple construction work packages while maintaining compliance with contractual requirements, project schedules, quality standards, and safety objectives. Excellent leadership, communication, coordination, and stakeholder management skills across multidisciplinary construction teams.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Engineering, Architecture, Construction Management, Theme Park Engineering, or related discipline.</li><li>Professional certification (PMP or equivalent) preferred.</li><li>Minimum 15 years of experience in Construction Supervision, Resident Engineering, Construction Management, or Project Management.</li><li>Demonstrated experience delivering major theme parks, entertainment destinations, integrated resorts, luxury hospitality developments, or mixed-use projects.</li><li>Experience coordinating multidisciplinary construction supervision teams throughout the construction lifecycle.</li><li>Experience with complex attractions, themed environments, specialist ride systems, or destination entertainment projects is highly desirable.</li><li>Experience in contract administration under FIDIC or similar forms of contract is preferred.</li><li>GCC experience is preferred.</li><li>Comprehensive knowledge of construction supervision, contract administration, and site delivery for theme parks, entertainment, hospitality, and mixed-use developments.</li><li>Strong understanding of construction methodologies, quality assurance, HSE requirements, testing &amp; commissioning, handover, and Defects Liability Period activities.</li><li>Extensive knowledge of multidisciplinary coordination involving contractors, designers, specialist attraction vendors, operators, authorities, and utility providers.</li><li>Strong understanding of construction planning, contractor performance monitoring, quality management, risk management, construction sequencing, and project reporting.</li><li>Proven ability to coordinate multiple construction work packages while maintaining compliance with contractual requirements, project schedules, quality standards, and safety objectives.</li><li>Excellent leadership, communication, coordination, and stakeholder management skills across multidisciplinary construction teams.</li><li>Strong analytical and problem-solving capabilities with the ability to proactively resolve technical, construction, contractual, and interface challenges.</li><li>Ability to perform effectively within large, fast-paced construction environments while supporting the successful delivery of the Project through testing &amp; commissioning, handover, and Defects Liability Period.</li></ul>

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Bei Le Méridien inspiriert uns die Ära des glamourösen Reisens, wobei wir jede Kultur mit dem charakteristisch europäischem Esprit zelebrieren, das Leben in vollen Zügen zu genießen. Unsere Gäste sind neugierige, kreative und kosmopolitische Kulturinteressierte, die jeden Moment der Verbindung zu schätzen wissen und ihren Rhythmus entschleunigen, um das Reiseziel voll auszukosten. Wir stellen authentischen, eleganten und denkwürdigen Service und Erlebnisse bereit, die Gäste inspirieren, das Leben zu genießen. Wir suchen neugierige und kreative Personen für unser Team. Wenn Sie es schätzen, sich mit ähnlich gesinnten Gästen zu verbinden, und sich aus tiefstem Herzen wünschen, unvergessliche Erlebnisse zu kreieren, laden wir Sie ein, sich die Stellenangebote bei Le Méridien anzusehen. Bei Le Méridien werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>في فندق لو مريديان، نستمد إلهامنا من عصر السفر الساحر، ونحتفل بكل ثقافة من خلال الروح الأوروبية المميزة لتذوق الحياة الجيدة. نزلاؤنا فضوليون ومبدعون يبحثون عن الثقافة العالمية ويقدرون لحظات التواصل والإبطاء لتذوق الوجهة. نحن نقدم خدمة أصيلة وأنيقة لا تُنسى إلى جانب التجارب التي تلهم الضيوف لتذوق الحياة الجيدة. نحن نبحث عن أشخاص فضوليين ومبدعين للانضمام إلى فريقنا. إذا كنت تقدر التواصل مع الضيوف ذوي التفكير المماثل ولديك رغبة عميقة في خلق تجارب لا تُنسى، فإننا ندعوك لاستكشاف فرص العمل مع لو مريديان. عند الانضمام إلى لو مريديان، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ،لتصبح أفضل نسخة منك.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>En Le Méridien, nos inspiramos en la era de los viajes glamurosos y celebramos cada cultura con el espíritu claramente europeo de disfrutar de la buena vida. Nuestros huéspedes son curiosos y creativos, aficionados a la cultura cosmopolita que aprecian momentos de conexión y relajación para disfrutar del destino. Brindamos un servicio auténtico, elegante y memorable junto con experiencias que inspiran a los huéspedes a deleitarse con la buena vida. Estamos buscando personas curiosas y creativas para unirse al equipo. Si te gusta conectar con huéspedes de ideas afines y deseas crear experiencias memorables, te invitamos a consultar las oportunidades de empleo de Le Méridien. Al unirte a Le Méridien, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Le MERIDIEN si ispira all'epoca dei viaggi glamour, celebrando ogni singola cultura attraverso il caratteristico spirito europeo di godersi la vita. I nostri ospiti sono curiosi e creativi, sono sempre alla ricerca di una cultura cosmopolita e apprezzano i momenti di connessione e di relax per godersi la destinazione. Offriamo un servizio autentico, chic e memorabile, insieme a esperienze che ispirano gli ospiti ad assaporare la gioia di vivere. Siamo alla ricerca di persone curiose e creative da inserire nel nostro team. Se ami il contatto con ospiti affini a te e hai un profondo desiderio di creare esperienze memorabili, ti invitiamo a esplorare le opportunità di lavoro di Le MERIDIEN. Entrando a far parte di Le MERIDIEN ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>르메르디앙은 화려한 여행의 시대에서 영감을 받아 풍요로운 삶을 만끽하려는 유럽만의 독특한 정신을 계승하여 각 문화권에 녹여냅니다. 르메르디앙의 고객은 호기심이 많고 창의적이며 국제적인 문화를 추구하는 사람들로, 연결의 순간을 높이 평가하고 여행지를 제대로 즐기기 위해 여행의 속도를 늦춥니다. 우리는 고객이 행복한 삶을 누릴 수 있도록 영감을 주는 경험을 제공하며, 정통하고 세련됨과 동시에 기억에 남는 서비스를 제공합니다. 르메르디앙은 팀에 합류할 호기심 많고 창의적인 인재를 찾고 있습니다. 마음이 맞는 고객과 기꺼이 소통하고자 하고, 기억에 남는 경험을 만들고자 하는 깊은 열정이 있다면 르메르디앙의 채용 기회를 살펴보시기 바랍니다. 르메르디앙에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀 의 일원으로 최고의 나를 만들고 싶다면 르메르디앙의 문을 두드리세요.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>ที่ Le Méridien เราได้รับแรงบันดาลใจจากยุคแห่งการเดินทางอันหรูหรา เฉลิมฉลองแต่ละวัฒนธรรมผ่านจิตวิญญาณแห่งยุโรปอันโดดเด่นในการสัมผัสชีวิตที่ดี ผู้เข้าพักของเรามีความสนใจใคร่รู้และความคิดสร้างสรรค์ ผู้แสวงหาวัฒนธรรมสากลที่ชื่นชมช่วงเวลาแห่งการสานสัมพันธ์และความดื่มด่ำในการใช้ชีวิตที่จุดหมายปลายทางอย่างช้าๆ เราให้บริการแบบเฉพาะตัว ทันสมัย และน่าจดจำพร้อมกับประสบการณ์ที่สร้างแรงบันดาลใจให้กับผู้เข้าพักเพื่อสัมผัสกับชีวิตที่ดี เรากำลังมองหาคนที่มีความสนใจใคร่รู้และความคิดสร้างสรรค์เพื่อเข้าร่วมกับทีมของเรา หากคุณชื่นชอบการเชื่อมต่อกับแขกผู้มีความสนใจคล้ายกันและมีความปรารถนาอย่างแรงกล้าที่จะสร้างประสบการณ์ที่น่าจดจำ เราขอเชิญคุณมาร่วมสำรวจโอกาสในการทำงานกับ Le Méridien การร่วมงานกับ Le Méridien หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้นเป้ าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Göz kamaştırıcı seyahat geleneğinden ilham alan Le Méridien’de her kültürü özellikle Avrupa'ya özgü güzel hayatın tadını çıkarma ruhuyla kutluyoruz. Misafirlerimiz, ziyaret ettikleri destinasyonların tadını çıkarmak için bağlantı kurmayı ve hayatın keşmekeşinden uzaklaşmayı önemseyen, meraklı ve yaratıcı, kozmopolit kültürlere ilgi duyan bireylerdir. Misafirlere güzel hayatın tadını çıkarmaları için ilham olan deneyimlerle birlikte otantik, zarif ve unutulmaz hizmetler sunuyoruz. Ekibimize katılacak meraklı ve yaratıcı insanlar arıyoruz. Sizin gibi düşünen misafirlerle bağlantı kurmayı önemli buluyorsanız ve unutulmaz deneyimler yaratmak istiyorsanız, sizi Le Méridien'deki kariyer fırsatlarını keşfetmeye davet ediyoruz. Le Méridien'e katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Le Méridien puise son inspiration dans l'époque des voyages glamour, célébrant chaque culture par le prisme d'un esprit épicurien résolument européen. Notre clientèle est curieuse et créative. Cosmopolite et avide de culture, elle apprécie les échanges et elle aime ralentir le rythme pour savourer pleinement l'endroit où elle se trouve. Nous offrons un service à la fois chic et authentique, vraiment inoubliable grâce à des expériences qui incitent à profiter des plus beaux moments de la vie. Nous recherchons des personnes curieuses et créatives pour rejoindre notre équipe. Si vous aimez nouer des liens avec des clients partageant le même état d'esprit et avez à cœur de créer des expériences inoubliables, nous vous invitons à découvrir les offres d'emploi chez Le Méridien. En rejoignant Le Méridien, vous intégrerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de trouver un sens à votre vie professionnelle, de faire partie d'une équipe internationale d'exception et de devenir la meilleure version de vous-même.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>•</span></span><span><span>Check the Qatar Police incoming e-mails periodically and update rest of the team for any necessary information.</span></span><br><span><span>•</span></span><span><span>Conduct regular patrol of the property to ensure all areas are safe and secure.</span></span><br><span><span>•</span></span><span><span>Conduct Security Department meetings. Attend and participate in other required hotel</span></span><br><span><span>•</span></span><span><span>Review and approve departmental schedules/payroll and make necessary</span></span><br><span><span>•</span></span><span><span>adjustments.</span></span><br><span><span>•</span></span><span><span>Direct coordination of training in fire life safety, CPR, as well as other Corporate</span></span><br><span><span>•</span></span><span><span>approved programs, such as Limo Driver Training and Workplace Violence training.</span></span><br><span><span>•</span></span><span><span>Lead and direct investigations of accidents, thefts, property loss and unlawful</span></span><br><span><span>•</span></span><span><span>activities. Document details and advise Management</span></span><br><span><span>•</span></span><span><span>Screen, interview, select, manage, review and counsel Security Supervisors and</span></span><br><span><span>•</span></span><span><span>Officers to maintain order throughout the hotel. Periodically review Officers and</span></span><br><span><span>•</span></span><span><span>Supervisors’ logs to ensure completeness and accuracy</span></span><br><span><span>•</span></span><span><span>Make sure all checked in guest have copies of valid Identity details copying security department if required by CID.</span></span><br><span><span>•</span></span><span><span>Ensure correct information such as passport and other related details has been input in the system accurately by checking with reception daily.</span></span><br><span><span>•</span></span><span><span>Update all check out information within 1 hour of opera system update.</span></span><br><span><span>•</span></span><span><span>Run a full audit on the CID on regular basis at least once a week.</span></span><br><span><span>•</span></span><span><span>Maintain proper filing system to keep all rooming lists, actual arrival and departure list related to the CID daily update process.</span></span><br><span><span>•</span></span><span><span>Establish contact with CID officers on the area and maintain a report with other CID operators in nearby competitors.</span></span><br><span><span>•</span></span><span><span>Ensure all emergency calls are attended as top priority is given to these calls.</span></span><br><span><span>•</span></span><span><span>Crime prevention and investigation</span></span><br><span><span>•</span></span><span><span>Maintain professional business confidentiality.</span></span><br><span><span>•</span></span><span><span>Conduct yourself in a professional manner at all times and maintain high grooming standards.</span></span><br><span><span>•</span></span><span><span>Perform other related duties as required and assigned by management</span></span><br><p><span><span><strong>Internal Communication</strong></span></span></p><br><span><span>•</span></span><span><span>Ensure an efficient communication platform with other voco® Doha West Bay Suites offices and sister properties.</span></span><br><span><span>•</span></span><span><span>Work with Convention/Catering Services to ensure functions are safe for all guests and employees.</span></span><br><span><span>•</span></span><span><span>Use a clear, concise English-speaking voice, listen with empathy, provide accurate information and document legibly all appropriate information.</span></span><br><span><span>•</span></span><span><span>Periodically review and update a variety of departmental guidelines.</span></span><br><span><span>•</span></span><span><span>Maintain Officer equipment and uniforms, purchase back-up supplies in order to maintain standard par on hand.</span></span><br><span><span>•</span></span><span><span>Oversee and maintain various technical equipment, hardware and software, to ensure it is function</span></span><br><span><span>•</span></span><span><span>Attend Operations training sessions and meeting as required</span></span><br><span><span>•</span></span><span><span>Attend MOI training for update.</span></span><br><p><span><span><strong>SAFETY REQUIREMENTS</strong></span></span></p><br><span><span>•</span></span><span><span>Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.</span></span><br><p><span><span><strong>ORGANIZATIONAL RELATIONSHIPS</strong></span></span></p><br><span><span>•</span></span><span><span>Positions directly reporting to this position (titles):</span></span><br><span><span>•</span></span><span><span>Assistant Director, Safety and Security</span></span><br><span><span>•</span></span><span><span>Security Officer</span></span><br><span><span>•</span></span><span><span>Lost and Found Officer</span></span><br><span><span>•</span></span><span><span>Dispatcher</span></span><br><span><span>•</span></span><span><span>Security Supervisor</span></span><br><p><span><span><strong>GENERAL</strong></span></span></p><br><span><span>•</span></span><span><span>Communicate effectively with all other departments</span></span><br><span><span>•</span></span><span><span>Attend meetings, training sessions and any other required meeting or training session.</span></span><br><span><span>•</span></span><span><span>Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.</span></span><br><span><span>•</span></span><span><span>Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.</span></span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Communication</strong><br><strong>Internal Communication:</strong><br>- &nbsp; &nbsp;Safety Manager – Marine Designated Person Ashore (DPA) / HSEQ Marine Manager<br>- &nbsp; &nbsp;Specialist - HSE &amp; DPA Fleet Managers/Marine Manager/Technical &amp; Marine Superintendents<br>- &nbsp; &nbsp;Milaha Operational Managers /Vessel officers and crew/ Fleet Managers &amp; Superintendents Vessel officers and crew&nbsp;<br>Purpose:<br>- &nbsp; &nbsp;To report the implementation effectiveness of HSEQ strategy, HSEQ performance outputs,&nbsp;<br>- HSEQ-related risk, compliance/ non-conformance, incidents outcomes, and investigation findings<br>- &nbsp; &nbsp;To direct crew and vessel’s management response to ensure effective implementation of HSEQ strategy, attain HSEQ performance requirements, mitigate HSEQ-related risk, achieve regulatory and obligation compliance, assure critical event response, and implement incident investigation corrective actions.<br><strong>External Communication:</strong><br>- &nbsp; &nbsp;Clients<br>- &nbsp; &nbsp;Contractors<br><strong>Purpose:</strong><br>- &nbsp; &nbsp;Primary point of contact for functional subject matter expertise communication<br>- &nbsp; &nbsp;Provide operational interface, enabling regulatory compliance and alignment of contractor management with Milaha HSEQ strategy and implementation<br><strong>Occupational Health &amp; Safety and Environment</strong><br><strong>Accountability:</strong><br>Are accountable for their acts and omissions.<br><strong>Responsibility:</strong><br>To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents, and near misses.<br><strong>Authority:</strong><br>To stop work if they think the work is unsafe.</p><br><br>Responsibilities:<br><p><strong>Key Roles &amp; Responsibilities</strong><br>• &nbsp; &nbsp;Application of compliance and measurement tools at the assigned vessels to monitor, record and verify that regulatory and other obligations, safe work methodologies, and processes that are implemented by the vessel’s management and crew are effectual<br>• &nbsp; &nbsp;Carry out vessel visits, sailing for approximately one week on each vessel per month or as required by clients, operations or internal issues<br>• &nbsp; &nbsp;Coach and mentor vessel’s management and crew to understand and implement zero harm management strategies consistent with the assigned vessels’ needs and in accordance with Milaha Ship Management HSSEQ Management Systems<br>• &nbsp; &nbsp;Examine assigned vessels’ activities to ensure that vessel’s management and crew are adhering to vessel-specific established risk management processes, in keeping with as low as reasonably practicable controls and industry-specific risk control principles<br>• &nbsp; &nbsp;Guide management representatives who hold assigned responsibility for inspections of workplaces, approval of work method statements, issuing work permits, high-risk work process documentation, etc. so as to assure fit-for-purpose operational conditions are determined and in place and that work is adequately supervised<br>• &nbsp; &nbsp;In the event of HSEQ related incident, direct initial scene response, provide situation reports to the line manager, collate data requirements for analysis, conduct interviews of involved persons, track corrective and preventive actions to completion, and facilitate lessons learned are communicated. Where requested participate in incident investigations<br>• To monitor the application of Company's Safety, Environmental, Drug and Alcohol Policy and safety management system.<br>• Conduct emergency drills/training onboard. Review results with Master/Safety officer and compile reports for Management, amending training schedules to be vessel specific, meeting individual needs<br>• Conduct Safety, Health and Hygiene inspections with the Shipboard Safety officer, as well as compile vessel condition reports.<br>• Compile corrective action plans during vessel visits, and assist crews in closing out the highlighted items, communicating with relevant shore-base departments to ensure most effective solution to closing out raised items.<br>• Coach the crew on an ongoing basis regarding correct compliance with the Safety Management System.<br>• Assist in the preparation of Safety Monthly Operations Report. Annual Safety Programme and Quarterly Reviews, QA Management Reviews and HSE Statistical data for Client and Company requirements.<br>• Play an active part in Tender review and Contract implementation by specifying, monitoring and verifying all HSE and QA-related materials and services allocated to the HSEQ side of operations.</p><br><p>• &nbsp; &nbsp;Deliver HSEQ training packages as required at assigned vessels<br>• &nbsp; &nbsp;Undertake verification of competency assurance for operational activities which have an element of HSEQ criticality<br>• &nbsp; &nbsp;Monitor effectiveness and ensure compliance where appropriate with the Company procedures and Policies in accordance with the requirements of the ISM Code<br>• &nbsp; &nbsp;Schedule emergency drills/training for assigned vessels<br>• &nbsp; &nbsp;Carry out Internal ISM, ISPS, MLC, and Navigational/ Sailing audits. Audit reports preparation, submission and follow-up until closure of findings.<br>• &nbsp; &nbsp;Perform other job-related duties as assigned or delegated to him by the HSEQ Manager.</p><br><br>Qualifications:<br><p><strong>Education &amp; Professional Qualification:</strong><br>- Marine certificate of competency holder (Chief Mates unlimited, OOW or Equivalent), with sailing experience on board the vessels.<br>- &nbsp; &nbsp;3-year Full-Time Degree in Health and Safety; or&nbsp;<br>- &nbsp; &nbsp;3-year Full-Time Degree (Associated Degree) and a 2-year Full Time Graduate Diploma in Health and Safety; or<br>- &nbsp; &nbsp;3-year Full Time Degree (Associated Degree) and NEBOSH Diploma in Occupational Health and Safety; or&nbsp;<br>- &nbsp; &nbsp;3-year Full Time Degree (Associated Degree) and Chartered member of IOSH; or&nbsp;<br>- &nbsp; &nbsp;Chief Mates unlimited, CoC or Equivalent, and NEBOSH Diploma in Occupational Health and Safety or National Examination Board in Occupational Safety and Health (NEBOSH) Intrenational General Certificate (IGC)<br>- &nbsp; &nbsp;Auditor qualification (Lead Auditor, preferred IRCA or equivalent) for ISO 9001,14001,45001 accreditation framework<br>- ISM/ISPS/MLC Internal audtor qualification&nbsp;<br>- &nbsp; &nbsp;Root Cause Analysis and incident investigation certification is preferred<br>- &nbsp; &nbsp;Training and Assessment qualification at Level 4 or higher is preferred<br>- &nbsp; &nbsp;First Aid certification is preferred<br><strong>Professional Experience:</strong><br>- &nbsp; &nbsp;10 years offshore experience of which 2 years as an HSE professional in the marine industry<br>- &nbsp; &nbsp;At least 3 years of experience with supervisory accountability of HSE operational functions<br><strong>Geographic Experience:</strong><br>- &nbsp; &nbsp;N/A Perferrable working experience in the middle east region.<br><strong>Computer Skills:</strong><br>- &nbsp; &nbsp;Good knowledge of Office and web applications<br>- &nbsp; &nbsp;Advanced MS Excel and PowerPoint skills<br><strong>Language Skills:</strong><br>- &nbsp; &nbsp;Fluent in spoken and written English<br>- &nbsp; &nbsp;Ability to write high-level reports of a precise nature<br>Market/Industry/Functional Knowledge:<br>- &nbsp; &nbsp;Sound knowledge of international best practices gained from global companies that operate in high-risk, high-consequence environments governed by stringent regulatory requirements<br>- &nbsp; &nbsp;Exposure to Platform Supply Vessel (PSV), Diving Support Vessel (DSV), and Anchor Handling Tug Supply (AHTV) operations<br>- &nbsp; &nbsp;Working knowledge of the International Convention for the Safety of Life at Sea (SOLAS), International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), International Convention for the Prevention of Pollution from Ships (MARPOL), Port State Control (PSC) and Flag / Class requirements</p><br> </div>

Additional Information<br><br>Job Number 26111600<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Ticket restaurant: 7€<br><br>Job Number 26118100<br><br>Job Category Sales & Marketing<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, PO Box 25500, Doha, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>The Multi-Property Assistant Social Media Manager is an integral member of the Marketing & Communications team, responsible for supporting the development and execution of social media and digital communications across assigned properties. Working under the leadership of the Director of Marketing & Communications, the role supports the creation of engaging, on-brand content that strengthens the hotels’ online presence, drives awareness, engagement and consideration, and supports commercial objectives across Rooms, Food & Beverage, Spa, Weddings and Events.<br><br>The role works closely with hotel operations, Food & Beverage, Sales, Revenue Management, e Commerce and external creative and media partners to ensure consistent, relevant and compelling communication across social media channels.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Required:<br><br>2-year degree from an accredited university in Marketing, Communications, Public Relations, Business Administration or related major and 2 years’ experience in marketing, communications, digital marketing, social media or related professional area; hospitality experience preferred.<br><br>OR<br><br>4-year bachelor's degree in Marketing, Communications, Public Relations, Business Administration or related major; 2 years’ experience in marketing, communications, digital marketing, social media or related professional area; hospitality experience preferred. Strong understanding of social media platforms, content creation and digital marketing trends. Experience managing social media accounts for a hospitality, lifestyle, F&B or consumer-facing brand is preferred. <br><br>CORE WORK ACTIVITIES<br><br>SOCIAL MEDIA STRATEGY & MANAGEMENT<br><br>Owns and manages the day-to-day social media presence across assigned properties and channels. Develops and executes social media strategies aligned with the hotels’ overall marketing, communications and commercial objectives. Establishes and maintains long-lead editorial and content calendars across all relevant social media platforms. Creates, curates and publishes engaging content across Instagram, Facebook, Linked In, You Tube and other relevant platforms. Develops engaging copy, captions, Stories, Reels and other short-form content tailored to each platform and target audience. Ensures social media content reflects the individual identity and positioning of each property while remaining aligned with Marriott brand standards and voice. Develops and executes social media campaigns supporting Rooms, Food & Beverage, Spa, Weddings, Events and other hotel initiatives. Identifies opportunities to create relevant, timely and engaging content based on hotel activity, guest experiences, trends and seasonal moments. Monitors social media trends, platform developments and competitor activity and incorporates relevant opportunities into the social media strategy. Continuously evaluates and optimizes content and channel performance to improve reach, engagement and conversion.<br><br>COMMUNITY MANAGEMENT & ONLINE REPUTATION<br><br>Manages active and engaged online communities across the hotels’ social media channels. Monitors and responds to comments, messages, mentions and online conversations in a timely and brand-appropriate manner. Proactively identifies guest feedback, positive mentions and potential issues across social media and escalates where appropriate. Leads proactive social listening and supports online reputation management across relevant channels. Ensures guest interactions and responses are consistent with hotel communication standards and brand guidelines.<br><br>CONTENT PRODUCTION & CREATIVE<br><br>Leads the planning and coordination of photography and video shoots for monthly, seasonal, festive and promotional campaigns. Works closely with Operations, Food & Beverage and other departments to identify and develop compelling content opportunities. Coordinates with photographers, videographers, designers, creative agencies and other external partners to produce high-quality visual and written content. Develops clear creative briefs and ensures content is delivered according to agreed timelines and campaign requirements. Maintains an organized library of approved photography, video and other digital assets. Identifies opportunities to maximize and repurpose content across multiple platforms and campaigns. Ensures all social media and digital content meets brand standards and required approval processes.<br><br>INFLUENCER & MEDIA ENGAGEMENT<br><br>Develops and maintains relationships with relevant local influencers, content creators and media contacts. Identifies and evaluates influencers and content creators aligned with the hotels’ positioning, target audiences and commercial objectives. Coordinates influencer collaborations, hosted experiences, content partnerships and social media activations. Manages influencer deliverables and ensures agreed content is received and published as required. Tracks influencer and media coverage and reports on relevant social media exposure and results. Supports PR and communications activities by identifying opportunities to amplify hotel news, events, activations and announcements through social media.<br><br>DIGITAL MARKETING & CAMPAIGN SUPPORT<br><br>Develops and executes social media campaigns that support hotel marketing and revenue-generating initiatives. Works closely with Food & Beverage, Sales, Rooms, Spa and Events teams to translate commercial promotions into compelling social media content. Leads the social media promotion of F&B activations, seasonal campaigns, weddings, events, spa offerings and room promotions. Coordinates with e Commerce and Revenue Management teams to ensure social media communications and promotional messaging are aligned with current offers and business priorities. Coordinates with media and advertising agencies on paid social media campaigns and digital activations. Monitors paid and organic campaign performance and recommends opportunities for optimization. Ensures all advertising and promotional content published through social media channels is accurate, approved and aligned with brand standards.<br><br>REPORTING & PERFORMANCE<br><br>Develops and maintains regular social media performance reports across assigned properties. Tracks key performance indicators including reach, engagement, audience growth, content performance and campaign results. Provides insights and recommendations based on social media performance, audience behavior and emerging trends. Communicates key social media results, opportunities and challenges to the Director of Marketing & Communications and relevant stakeholders. Uses performance data and insights to continuously refine content and social media strategies.<br><br>GENERAL<br><br>Acts as the primary point of contact for social media across assigned properties. Partners with the Director of Marketing & Communications to ensure social media activity supports the overall hotel marketing and communications strategy. Works collaboratively with property and above-property Marketing, e Commerce and Revenue Management teams. Supports the development and execution of integrated hotel marketing and communications activities where required. Maintains strong awareness of hospitality, lifestyle, digital marketing and social media trends. Performs other marketing and communications duties as assigned by the Director of Marketing & Communications.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

The Restaurant Manager is responsible for managing the restaurant outlet with a focus on service standards, customer satisfaction, staffing, operational needs, and financial targets.<br>Key Responsibilities:Ensure that the staff deliver the brand promise and always provide exceptional guest service. Ensure that the staff provide excellent service to internal customers in other departments. Observe employee-guest interactions and coach staff in guest service skills as necessary. Ensure that all guest and internal customer complaints and enquiries are handled in a timely, courteous, and efficient manner, following through to ensure problems are resolved satisfactorily. Ensure that the outlet is operated in line with goals to maximize profitability while delivering on the brand promise. Assist the General Manager of Hospitality in preparing the Annual Business Plan and budget for the outlet. Support the General Manager of Hospitality in analyzing outlet business performance to facilitate accurate and meaningful forecasting. Proactively manage outlet financial targets and costs based on key performance indicators. Ensure that the operation complies with company and regulatory policies relating to financial record-keeping and money handling. Actively participate in weekly yield and revenue management meetings, overseeing the appropriate pricing structures to maximize yield and overall profits across the entire operation. Seize marketing and promotional opportunities to raise awareness and drive outlet revenues. Proactively support the General Manager of Hospitality and the Head of Marketing & Communications to implement the Annual Marketing Plan for F&B operations. Manage the outlet, pursuing excellence and quality in all aspects of the operation. Coordinate proactively and collaboratively with consultant-partner organizations to implement restaurant concept and ensure full delivery of brand promise. Ensure that the outlet and surrounding area are always kept clean and organized. Oversee the preparation and implementation of outlet manpower rosters to effectively meet operational needs. Monitor outlet operations, especially during peak business periods, making resourcing adjustments where necessary. Ensure that the operation and its staff flexibly support and collaborate with other departments. Ensure that the staff are up to date with the availability of seasonal and new items on the menu. Collaborate closely with the Head Chef/Executive Chef and team to optimize the outlet’s operation. Monitor and maintain the quality standards of food and beverage products served in the outlet, providing feedback to the Head Chef/Executive Chef and Team where appropriate. Implement quality management and regulatory compliance strategies by ensuring that all internal and international standards are effectively implemented, e.g., HACCP, health and safety standards, etc. Manage inventory, placing orders for supplies as required by operational needs and building good relationships with external suppliers and vendors. Maintain equipment to a high standard, obtaining technical support (as per operational procedures) to fix any equipment malfunctions in a timely manner. Establish clear direction, prioritize tasks, assign, and delegate responsibility, monitor individual performance, provide regular feedback, and take prompt action where necessary. Control costs by ensuring that the outlet operation minimizes waste, spoilage, and breakages. Drive operational profitability by upselling when opportunities to do so arise. Ensure that the operation complies fully with Company’s policies and procedures. Actively participate in F&B management meetings. Support banqueting and other activities as assigned by the General Manager of Hospitality. Perform any other duties assigned by the General Manager of Hospitality as necessary. Encourage and motivate employees, building trust, respect, and cooperation within the team. Ensure that a positive and harmonious work environment is maintained within the operation. Review and approve all HR-related issues ranging from staff personal issues (leaves, loan approvals) to manpower planning. Support the General Manager of Hospitality with the recruitment, selection, and orientation of outlet staff. Oversee the punctuality and appearance of outlet staff, ensuring that the correct uniform is worn and that staff maintain a high standard of personal appearance and hygiene, according to agreed upon grooming standards. Maximize the effectiveness of outlet staff by developing their skills and competencies through appropriate training, coaching, and/or mentoring. Conduct annual performance management reviews for outlet staff and support them in their professional development goals. Plan and implement effective training programs for staff members. Ensure that staff follow all company and local policies, rules, and regulations, including those related to health and safety, security, etc. Attend training sessions when required and keep up to date with industry developments/practices.<br>Qualifications:Degree in hospitality or relevant certification is preferred At least 6 years of relevant experience in the hospitality/restaurant industry<br>Key Attributes:Well-developed computing skills, including the understanding of relevant IT products and software (Microsoft Word, Excel, Power Point, and ERP)

<p>The TTT Senior Manager is a client-facing workstream leader responsible for shaping and delivering tax transformation and tax technology engagements across Corporate Tax, Indirect Tax, and Accounting Compliance &amp; Reporting. The role converts business requirements into implementable solutions by leading end-to-end workstreams spanning process redesign, data &amp; analytics, solution architecture, AI enablement, and change adoption, ensuring outcomes are measurable and sustainable.</p><p>The Senior Manager is accountable for day-to-day delivery leadership across requirements, design, build oversight, testing, deployment and stabilization coordinating Tax, Finance, Technology teams and vendors while maintaining disciplined governance and consistently client-ready outputs.</p><p><strong>Expected outcomes from the role (measurable what success looks like )</strong></p><p><strong>Corporate Tax transformation outcomes</strong></p><p>Delivers corporate tax process and operating model improvements that reduce cycle time, improve standardization, and strengthen data reliability for compliance and reporting.</p><p>Establishes repeatable tax data validation and reconciliation routines to improve data quality and traceability into reporting outputs, aligned to data improvement and information access outcomes.</p><p><strong>Indirect Tax transformation &amp; eInvoicing outcomes</strong></p><p>Delivers indirect tax reporting improvements, including data readiness, exception handling, and reporting governance.</p><p>Where in scope, delivers eInvoicing enablement and embeds it into business process, data flow, and reporting governance, including data-driven VAT reporting frameworks.</p><p><strong>Accounting Compliance &amp; Reporting outcomes</strong></p><p>Improves accounting compliance and reporting timeliness and accuracy through clear process design, calendars, ownership, and dependency management.</p><p>Delivers dashboards and exception monitoring that enable proactive issue resolution and improved reporting confidence.</p><p><strong>AI outcomes (practical value + governance)</strong></p><p>Delivers AI/GenAI use cases that support tax and compliance outcomes (e.g., document extraction/classification, drafting support, anomaly detection, insight generation) with clear evaluation criteria, human oversight, and adoption measures aligned to GenAI direction.</p><p><strong>Delivery governance &amp; client leadership outcomes</strong></p><p>Delivers predictable workstream outcomes through disciplined governance: milestones, RAID, decision logs, scope/change control, and executive-ready reporting.</p><p>Maintains high client satisfaction through proactive stakeholder management, crisp communications, and consistently client-ready deliverables.</p><p><strong>People &amp; capability outcomes</strong></p><p>Builds high-performing teams by coaching Managers/Assistant Managers/Consultants, enforcing quality review discipline, and enabling capability growth in analytics, architecture and delivery methods.</p><p><strong>Expected behaviours (how the role operates)</strong></p><p><strong>Client-facing excellence (mandatory)</strong></p><p>Leads client workshops and working sessions with confidence; communicates complex topics clearly; produces decision-oriented outputs suitable for leadership stakeholders.</p><p><strong>Governance-first delivery leadership</strong></p><p>Runs a disciplined delivery rhythm (RAID rigor, milestone control, decision clarity, outcome tracking) and escalates early to protect outcomes.</p><p><strong>Transformation and change leadership</strong></p><p>Treats adoption as a deliverable by embedding stakeholder alignment, communications, training readiness, and measured adoption into plans and governance.</p><p><strong>Collaboration &amp; inclusiveness</strong></p><p>Builds integrated teams across Tax, Finance, Data and Technology; clarifies accountability and coaches with timely feedback.</p><p><strong>Professional integrity &amp; secure delivery (mandatory)</strong></p><p>Ensures confidentiality and secure client data handling; maintains documentation discipline and quality review standards.</p><p><strong>Mobility (mandatory)</strong></p><p>Willingness to travel across MENA (and occasionally beyond) based on engagement needs.</p><p><strong>Technical competencies</strong></p><p>The Senior Manager is expected to shape and deliver workstream outcomes and to credibly challenge designs and plans across process, data, technology and change workstreams.</p><p><strong>Functional depth (Corporate Tax, Indirect Tax, Accounting Compliance &amp; Reporting)</strong></p><p>Strong understanding of end-to-end tax and compliance process value chains, key data requirements, and cross-functional dependencies across Tax/Finance/IT.</p><p>Ability to run structured assessments and redesign workstreams consistent with tax function improvement services.</p><p><strong>Data, analytics &amp; validation (tools capability required)</strong></p><p>Hands-on proficiency in Alteryx for data preparation/workflows and Tableau for dashboards/insights (and equivalent BI tools where needed).</p><p>Strong SQL capability for extraction, validation logic, reconciliations, and traceability of reporting outputs; familiarity with data warehouse concepts is beneficial.</p><p>Ability to define data quality rules, reconciliation frameworks, and exception monitoring that support compliance and reporting.</p><p><strong>eInvoicing &amp; digital reporting enablement (Indirect Tax)</strong></p><p>Understanding of eInvoicing program components (process impacts, data elements, integration touchpoints, rollout governance).</p><p>Ability to support design and implementation of data-driven VAT reporting frameworks where required.</p><p><strong>AI / GenAI enablement (Tax + Compliance)</strong></p><p>Ability to shape and implement AI/GenAI use cases with appropriate evaluation, oversight and adoption mechanisms.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required</strong></p><p>Typically 12+ years experience in tax transformation, tax technology, finance/compliance transformation, technology-enabled process improvement, or management consulting.</p><p>Demonstrated experience leading workstreams and teams on multi-workstream transformation programs with strong governance and stakeholder management.</p><p>Hands-on (or hands-on leadership) capability using Alteryx, Tableau, and SQL for analytics-led delivery and reporting.</p><p>Experience contributing to solution architecture alignment and governing software build lifecycle elements (requirements/user stories, testing, defect management, release readiness).</p><p>Strong change leadership orientation and ability to embed adoption into delivery plans.</p><p><strong>Preferred</strong></p><p>Experience delivering eInvoicing and digital indirect tax reporting programs including data-driven VAT reporting frameworks.</p><p>Experience leading AI/GenAI-enabled capabilities in enterprise functions with clear evaluation and adoption measures.</p><p>Relevant credentials aligned to role mix (tax/accounting qualification, project/program management, architecture, data/AI, change management).</p>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for the overall management/ supervision of the Vault Management activities, including but not limited to developing the processes to support the Department’s functioning and liaising with the respective internal departments and external service providers, if hired for this purpose. The incumbent will be responsible for Domestic branch and VIP cash handling. The incumbent is also responsible for the International branch cash flow function (Export and Import). The incumbent will leverage the available resources of the Department to streamline its plans, processes and strategies to be in consonance with the overall Group strategy. Monitoring and analyses of cash movement between vault management and branches arranging for cash delivery and collections from/to VIP customers.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist the V. P Transaction Services in the creation of Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes, pertaining to the entire vault Management and monitor their achievements on periodic basis. Implements KPI’s and best practices for AVP, Vault Management role. Ensure the existence of adequate procedures/ processes to enable timely identification and resolution of instances of loss/ shortage of cash whilst in transit to/ from QNB branches and/ or Qatar Central Bank (QCB). Lead and guide the Department’s annual budgeting process and monitoring thereof. Staff: Number of staff reporting directly or indirectly to be a minimum of 5Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Ensure the provision of adequate and efficient cash management services to internal customers (i.e. QNB domestic corporate and private banking branches) and thereby help them serve external customers in a more efficient manner, resulting in increased external customer satisfaction levels. Develop Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn around time (TAT). Enter into agreements/contracts with the external service providers, if any engaged to perform cash transportation activities to/ from QNB branches and/ or QCB with ultimate use such contracts Build and maintain strong and effective relationships with all the other related departments to achieve the Group’s goals/ objectives. Internal (Processes, Products, Regulatory): Ensure timely transportation of cash to offsite locations in accordance with the pre-determined schedules to ensure adequate availability of cash at all times to enable them to serve their customers. Oversee/ manage operational matters concerning cash collection and delivery services provided to corporate and high net worth clientele who have subscribed to such services, based on the approved list of such customers made available to the Department by the business. Managing the cash delivery process for ATM management. Manage the process of import and export foreign currencies. Safekeeping of bank and corporate customers’ documents. Safekeeping of branches vaults keys. Ensure compliance with internal controls, policies/ procedures and applicable QCB regulations and other legal parameters pertaining to the transportation of cash. Coordinate completion of all reports returns and requests for information in this regard, if any, within specified time scales. Compile relevant MIS on periodic basis for domestic payments, cash & clearing. AGM retail and corporate operation and for the Group’s executive management, as and when required, with respect to the services provided by the Department. Constantly endeavor to improve processes in order to keep the operating costs as low as possible/ improve efficiency of operations and ensure that any such changes are communicated to the relevant department/ personnel responsible to timely update the related procedures. Support International Branches and subsidiaries .<br><br>Education/Experience Requirements<br><br>Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 10 years of relevant experience, preferably within a highly rated international bank /managerial/ supervisory position related to Cash Vault handling the below functions High standard of cash processing with ultimate use of cash counting machines. Managing import cash from QNB domestic and international branches. Arrange for export cash related to QNB domestic and international branches. Manage cash delivery to ATM management.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVID Card Passport Education Certificate Other