وظائف مدير منطقة في قطر

Job Summary<br><br>To provide assistance in building and maintaining relationships with the bank’s customers in Qatar, through selling and cross-selling products and services, as well as providing solutions based on client needs with the objective of achieving sales targets, while ensuring that credit quality is maintained.<br><br>Key Accountabilities<br><br>Relationship Management<br><br>Coordinate the day-to-day business development activities and processes for portfolio of Wholesale Banking as well as the acquisition of new customers in order to facilitate the achievement of Corporate banking growth objectives Follow proper due-diligence process and structure to protect the Bank’s interests and work efficiently to book the new relationships Maximize product penetration and cross selling by undertaking joint customer visits with relevant CBQ specialists in order to support overall selling activities Provide continuous studies about structured finance and investment banking opportunities Participate in the identification and establishment of new relationships, consistent with the Bank’s strategic and commercial objectives Prepare regular meetings with portfolio clients to introduce CBQ products and services in order to maximize portfolio revenues and ensure that customers are satisfied with services received Assist in the maintenance of ongoing dialogue with customers to ensure that they are aware of all CBQ products/services relevant to their situation and credit analysis Collect credit request and documents from the customers and conduct necessary analysis to check plausibility against preliminary rejection criteria, and submit necessary documents to Credit Analysis in order to facilitate the credit analysis and approval process Ensure payment collections by reminding customers at or near their due date while actively pursuing renewals<br><br>Customer Analysis<br><br>Gather information on existing and potential customers; analyse their credit worthiness, credit data compilation and financial information interpretation in order to ensure a continuous workflow with all required information available. Profile existing and potential clients in order to identify overall banking needs and thus introduce clients to appropriate new products and services. Develop account plans in a consistent and timely manner in order to swiftly follow-up on identified business opportunities and regularly update team leader about portfolio’s accounts development. Manage client portfolios according to needs to maximise product sales, footprint, AUM and optimise returns. Monitor, review and manage lending portfolio performance, risk, and support collection activities.<br><br>Other Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls within a defined area of activity to guarantee employee safety, compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br>Prepare departmental MIS statements and reports timely and accurately to meet CBQ and department requirements, policies and standards.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Key Interactions<br><br>Internal<br><br>Corporate Branches Credit Administration Treasury/FIAudit Legal<br><br>External<br><br>External Auditors Clients Other Banks Government Representatives<br><br>Competencies<br><br>Integrity/Ethics Planning Quality Risk Management <br><br>Skills<br><br>Arabic speaking preferred Communications Interpersonal Skills Numerical skills <br><br>Education<br><br>Bachelor’s Degree, in Business-related major

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><p>Job Description Job Summary We are seeking a dynamic, guest-focused, and experienced Duty Manager to oversee daily resort operations at Our Habitas Ras Abrouq , ensuring seamless guest experiences and smooth coordination across all departments in a remote luxury desert environment. Reporting to the General Manager, the Duty Manager acts as the key operational leader on shift, responsible for maintaining exceptional service standards, resolving guest issues, and ensuring all areas of the resort operate efficiently and in alignment with the Our Habitas philosophy. This role requires a hands-on hospitality professional who thrives in fast-paced luxury environments, demonstrates strong leadership and problem-solving abilities, and is passionate about delivering memorable, personalized guest experiences. The Duty Manager plays a vital role in ensuring operational excellence, safety, and consistency across all guest touchpoints.</p><p>Key Responsibilities</p><ul><li>Oversee day-to-day resort operations during assigned shifts, ensuring smooth coordination between all departments including Front Office, Housekeeping, Food &amp; Beverage, and Wellness.</li><li>Act as the primary point of contact for guest inquiries, requests, and service recovery, ensuring prompt and effective resolution.</li><li>Conduct regular property walkthroughs to ensure readiness, safety, cleanliness, and brand standards are consistently maintained.</li><li>Monitor guest arrivals, departures, and in-house guest experiences to ensure seamless service delivery.</li><li>Support Front Office operations, including check-in, check-out, VIP arrivals, and special guest requests when required.</li><li>Handle and resolve guest complaints professionally, ensuring a high level of guest satisfaction and recovery when needed.</li><li>Ensure compliance with health, safety, security, and operational standards across all resort areas.</li><li>Coordinate with department heads to ensure efficient communication and operational alignment throughout the resort.</li><li>Monitor daily operational challenges and proactively implement solutions to maintain service excellence.</li><li>Support emergency response procedures and ensure guest and staff safety at all times.</li><li>Maintain accurate shift reports and communicate key operational updates to management.</li><li>Foster a culture of teamwork, accountability, and exceptional guest service across all departments.</li><li>Assist in training and mentoring team members to uphold brand standards and service consistency.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A confident, proactive, and guest-centric hospitality professional with strong leadership skills and a passion for luxury service excellence.</li><li>You thrive in dynamic resort environments and excel at managing operations while maintaining a calm, solutions-focused approach.</li><li>You are highly observant, detail-oriented, and capable of making quick, effective decisions in high-pressure situations.</li><li>You understand the importance of personalized guest experiences and take pride in ensuring every moment of the guest journey reflects the spirit of Our Habitas.</li><li>You are not just an operator you are the heartbeat of the resort during your shift, ensuring everything runs seamlessly while delivering genuine hospitality and care.</li><li>Minimum Requirements</li><li>3 - 5 years of experience in a Duty Manager, Front Office Manager, Assistant Front Office Manager, or similar operational leadership role in a luxury hotel or resort.</li><li>Strong understanding of front office operations, guest services, and hotel/resort procedures .</li><li>Excellent problem-solving, conflict resolution, and decision-making skills.</li><li>Strong leadership and communication skills with the ability to manage cross-functional teams.</li><li>Knowledge of property management systems (PMS) is an advantage.</li><li>Familiarity with health, safety, and security procedures in hospitality environments.</li><li>Ability to work in a remote luxury resort setting with flexible shifts .</li><li>Fluent in English , both written and spoken; additional languages are an advantage.</li><li>Strong organizational skills and attention to detail.</li><li>Passion for hospitality, guest experience, and operational excellence.</li></ul><p></p></section>

<p>The Spa &amp; Recreation Manager is responsible for the overall management and operation of spa, wellness, fitness, and recreational facilities, ensuring exceptional guest experience, financial performance, and full compliance with the hotel s Integrated Management System (IMS), including ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health &amp; Safety Management).</p><p>Spa &amp; Recreation Operation</p><ul><li>Oversee daily operations of the spa, fitness center, pool, and recreational facilities</li><li>Ensure all services, treatments, and activities meet established quality, hygiene, and service standards</li><li>Develop, implement, and maintain standard operating procedures for all spa and recreation areas</li><li>Ensure facilities, equipment, and amenities are well maintained and operational at all times.</li></ul><p>Guest Experience &amp; Quality Assurance</p><ul><li>Ensure exceptional guest satisfaction by maintaining high service standards and handling guest feedback professionally</li><li>Resolve guest complaints promptly and effectively</li><li>Continuously innovate and improve spa and recreation offerings based on guest feedback and market trends.</li></ul><p>Team Leadership and Training</p><ul><li>Recruit, train, schedule, and supervise spa and recreation colleagues</li><li>Ensure all team members are trained in IMS, FSMS, health &amp; safety, and emergency procedures</li><li>Conduct performance evaluations and identify development needs</li><li>Promote a professional, motivated, and service-oriented work culture.</li></ul><p>Financial Management &amp; Administration</p><ul><li>Prepare and manage departmental budgets, forecasts, and reports</li><li>Monitor revenue, control costs, and maximize profitability</li><li>Oversee inventory management, supplier coordination, and stock control</li><li>Ensure accurate billing, cash handling, and administrative procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Spa &amp; Recreation Operation Oversee daily operations of the spa, fitness center, pool, and recreational facilities Ensure all services, treatments, and activities meet established quality, hygiene, and service standards Develop, implement, and maintain standard operating procedures for all spa and recreation areas Ensure facilities, equipment, and amenities are well maintained and operational at all times. Guest Experience &amp; Quality Assurance Ensure exceptional guest satisfaction by maintaining high service standards and handling guest feedback professionally Resolve guest complaints promptly and effectively Continuously innovate and improve spa and recreation offerings based on guest feedback and market trends. Team Leadership and Training Recruit, train, schedule, and supervise spa and recreation colleagues Ensure all team members are trained in IMS, FSMS, health &amp; safety, and emergency procedures Conduct performance evaluations and identify development needs Promote a professional, motivated, and service-oriented work culture. Financial Management &amp; Administration Prepare and manage departmental budgets, forecasts, and reports Monitor revenue, control costs, and maximize profitability Oversee inventory management, supplier coordination, and stock control Ensure accurate billing, cash handling, and administrative procedures.</li></ul>

We are seeking an experienced SHEQ Manager with a strong maritime background to lead Safety, Health, Environment & Quality across towage fleet, crew, and onshore operations.<br>Location : Ras Laffan / State of Qatar Expected start date: ASAP<br>Role Summary Manage all SHEQ activities, uphold marine operational standards, and drive a strong safety culture across fleet and shore teams. Ensure SHEQ policies and procedures remain updated, compliant, and fully implemented in line with local and international maritime regulations.<br>Qualifications: • A bachelor’s degree in Engineering, Marine/nautical sciences or Safety Management.• Tertiary level education, Marine / Offshore /Shipping background preferred.• Ocean going background is preferred• DPA and CSO certification is preferred.• Recognized incident and root cause analysis investigator qualifications is preferred.• Formal qualification in NEBOSH, similar equivalent qualifications such as (CMIOSH, MIIRSM or RSP) might be considered.<br>Job Specific Skills: • Extensive knowledge of Towage Industry along with procedures, locally and internationally.• Solid knowledge of risk & incident management tools and practices• Able to thrive in a dynamic, multi-cultural/-religious/-language environment.• Self-motivated and driven, with an appetite for expanding areas of expertise, facing new tasks and challenges.• Good analytical, inter-personal, and communication skills.• Exposure to ISM/SMS principles and procedures.<br>Accountabilities Lead the development of safety management system (HMS) in alignment with latest applicable international and local standards and requirements. Stay abreast of new developments within the industry on SHEQ regulations, standards, and best practices, and assess their impact. Work closely with different functions and ensure full compliance with SHEQ-related standards and regulations. KPIs and objectives. Develop and implement SHEQ related policies and procedures and always ensure stakeholders adherence to these policies and procedures. Act as NSW SHEQ ambassador for all matters related to SHEQ with both internal and external stakeholders. Manage internal and external audits related to SHEQ (i.e. OVMSA, ISM, ISPS, including OVID inspections conducted by client). Support Operations in liaising with Flag registry and local Class authorities for external audit schedules and requirements, including reporting of closure of any identified external audit findings.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food &amp; Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa &amp; Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.<br><br><br><br><br><p><b><u>Who We Look For: </u></b></p><br><br><br><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p><br><br><br><p><b><u>Job Description:-</u></b></p><br><br><br><p>The Outlet Manager plays an integral role on the Restaurant outlets team by overseeing and leading the day to day running of a specific outlet. This position also works closely with the Culinary team and F&amp;B team members to provide a seamless experience for our guests.</p><br><br><br><p>We are looking for a charismatic individual who has a love for engaging our discerning guests to identify their dining preferences as it pertains to culinary, wine, ambience etc., must have an extensive knowledge of wines, spirits, and trending international cuisines. Previous experience managing a restaurant outlet within a luxury hotel environment is ideal. Individuals must display creativity and flair and the ability to provide guidance to others, and be able to evidence good business acumen, excellent communication skills and a strong work ethic. Applicants are required to have 3-5 years of restaurant management experience within a high-end hotel restaurant. Or a proven track record in an upscale free-standing restaurant. Leadership experience is required.</p><br><br><br><ul><li><p>Charismatic &amp; inspiring leadership and communication skills with an advance ability to convince, persuade &amp; influence</p><br><br></li><li><p>Nurturing, monitoring leader who can drive positive outcomes and command respect</p><br><br></li><li><p>A well established character with strong presence and gravitas to lead a large team in a challenging market environment</p><br><br></li><li><p>Fully responsible for all aspects of the Restaurant including (but not limited to) service, quality and financials.</p><br><br></li><li><p>Maintain a high level of luxury attention to detail for food quality and presentation, to ensure exceptional guest experiences driven by imagination and local knowledge.</p><br><br></li><li><p>To lead and train a multi-cultural team, by showing inspirational leadership and creating self-motivation.</p><br><br></li><li><p>Coordinate the selection, training, development, and evaluation of employees and managers in the Restaurant through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.</p><br><br></li><li><p>Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the restaurant.</p><br><br></li><li><p>The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships.</p><br><br></li><li><p>Ensure the Food Safety and Hygiene Management System is maintained in order to support a safe, clean and friendly workplace environment at all times for colleagues and guests.</p><br><br></li><li><p>Keep up to date with competitive restaurants by monitoring and analyzing menus, product and service and keep up to date with international and regional trends to maintain a competitive advantage.</p><br><br></li><li><p>Create a high performance feedback culture at all levels within the restaurant that allows the team to contribute to the success of the business and be rewarded and recognized for their individual contribution.</p><br><br></li><li><p>Demonstrate an extensive knowledge of products, operating procedures and service specifications.</p><br><br></li><li><p>Fully competent in techniques and knowledge described in the outlet/departmental manual.</p><br><br></li><li><p>Handle guest complaints within the required timeframe and inform the outlet/department (s) concerned on the result.</p><br><br></li><li><p>Implement flexible schedules in order to accommodate the business needs, and accurate confirmation of timesheets.</p><br><br></li><li><p>Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.</p><br><br></li><li><p>Outcome focused on guest experience and has a track record of delivering at a superior level.</p><br><br></li><li><p>Experience in challenging market environment with creative and alternative business and revenue producing strategies</p><br><br></li><li><p>Continuous engagement and follow up of product / service​.,problem-solving</p><br><br></li></ul><br><p><b><u>Preferred Qualifications and Skills</u></b></p><br><br><br><ul><li><p>Excellent English language skills both written and verbal.</p><br><br></li><li><p>College degree, preferably in Hospitality Management</p><br><br></li><li><p>3 to 5 years of experience in a similar position</p><br><br></li><li><p>Strong Leadership Skills</p><br><br></li><li><p>Excellent interpersonal and problem solving skills</p><br><br></li></ul><br><p><b><u>Our Offering:-</u></b> </p><br><br><ul><li><p>Four Seasons believes in offering the best to the best; check out some of our amazing benefits!</p><br><br></li><li><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br></li><li><p><span><span>Uniquestrong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br></li><li><p><span><span>Living accommodation in a high quality, well-resourced apartment</span></span></p><br><br></li><li><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br></li><li><p><span><span>Employee Recognition Programs</span></span><span><span>​</span></span></p><br><br></li><li><p><span><span>Complimentary nights at FS Hotels Worldwide&nbsp;</span></span></p><br><br></li><li><p><span><span>Paid annual home leave tickets</span></span></p><br><br></li><li><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br></li><li><p><span><span>Free transportation to work</span></span></p><br><br></li><li><p><span><span>Medical coverage</span></span></p><br><br></li></ul><br><br><p><b><u>&nbsp;Work Authorization:-</u></b> </p><br><br><br><p>The Hotel will apply for work authorization for a successful candidate.　</p><br><br><br><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role Summary </b>We are looking for a Category Manager - F&amp;V (Fruits &amp; Vegetables) to join the team in Qatar and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers.</li></ul><p>Assortment:</p><ul><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li></ul><p>Price:</p><ul><li>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 4 to 5 years of experience in Fresh Fruit &amp; Vegetables (F&amp;V) within the Qatar retail market is a must , with a proven track record of managing multiple product categories in a large retail or FMCG environment.</li><li>Demonstrated ability to drive category growth through assortment optimization, innovation, and seasonal planning, including identifying new product opportunities and emerging consumer trends.</li><li>Strong capability to analyze market trends , customer buying behavior, and competitor activities, ensuring competitive pricing within the Qatar retail market.</li><li>Experience in monitoring supplier performance based on quality, service levels, pricing, and delivery with the ability to review, negotiate, and resolve issues with local suppliers directly.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when short-staffed, making a customer delivery, or taking customer calls. No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job, with excellent analytical and communication skills and a hands-on approach to tools and data.</li><li>You have robust interpersonal and intercultural skills and can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic would be highly advantageous.</li></ul><p></p></section>

<p>The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing &amp; Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels. The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands. As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><p><strong>Performance Marketing &amp; Paid Media</strong></p><p>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team. Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers. Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings. Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</p><p><strong>Website &amp; Content Management</strong></p><p>Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives. Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings. Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</p><p><strong>CRM &amp; Email Marketing</strong></p><p>Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation. Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&amp;B reservation nurture. Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements. Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</p><p><strong>F&amp;B, Waterpark, Retail and Wellness Marketing</strong></p><p>Food&amp; beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable. Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting. Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties. Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales. Beach Club &amp; Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</p><p><strong>Team &amp; Stakeholder Management</strong></p><p>Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution. Partner daily with Revenue Management, Reservations, F&amp;B, Spa &amp; Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team. Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes. Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business, or a related field. At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role. Strong understanding of digital marketing concepts, best practices, and tools. Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc). Excellent analytical skills and experience with reporting tools. Creative thinking and problem-solving abilities. Strong communication and leadership skills. Ability to work independently and manage multiple projects simultaneously. Certification in digital marketing is a plus.</p>

Overview<br><br>Are you passionate about technology, artificial intelligence and helping organisations achieve more?<br><br>As a Customer Success Account Manager, you will help customers realise value from their Microsoft investments by supporting cloud adoption, solution health, digital transformation and AI-powered innovation.<br><br>In this early-career role, you will collaborate with experienced Customer Success Account Managers, technical specialists, account teams and partners to support customers throughout their transformation journeys. You will develop an understanding of customers’ business priorities, help coordinate customer success activities and contribute to positive customer outcomes.<br><br>This opportunity will allow you to accelerate your career growth, develop customer engagement and programme management capabilities, build business and technical acumen, and gain experience with Microsoft’s cloud and AI solutions.<br><br>Microsoft’s mission is to empower every person and every organisation on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realise our shared goals. Each day, we build on our values of respect, integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<br><br>Responsibilities<br><br>Support the development and execution of customer success plans aligned with customers’ business priorities and desired outcomes. Help customers adopt and realise value from Microsoft cloud, AI and digital solutions. Build an understanding of customer environments, transformation objectives, priorities and challenges. Collaborate with Customer Success Account Managers, account teams, technical specialists and partners to coordinate customer activities and follow-up actions. Monitor customer solution health and help identify adoption opportunities, risks, blockers and recommended next steps. Contribute to customer meetings, success reviews, adoption discussions and transformation initiatives. Gather customer insights and feedback and communicate relevant information to internal stakeholders. Develop trusted customer relationships while working under the guidance of experienced Customer Success professionals.<br><br>Qualifications<br><br>Required/Minimum Qualifications<br><br>Bachelor’s degree in Business, Information Technology, Computer Science, Engineering or a related field, or equivalent experience. Up to two years of relevant experience in customer success, programme management, project management, consulting, technology delivery, analytics, operations or another customer-facing environment. Demonstrated interest in cloud technology, artificial intelligence, digital transformation and customer success. Proficiency in English. Ability to collaborate effectively across teams and work with a diverse range of stakeholders. Ability to manage priorities, follow through on commitments and contribute within a team environment.<br><br>Additional Or Preferred Qualifications<br><br>Internship, academic project or professional experience in technology, consulting, customer success, project management, business operations or a related area. Foundational understanding of cloud computing, AI, cybersecurity or enterprise technology. Exposure to Microsoft Azure, Microsoft 365, Dynamics 365, Microsoft Security, Copilot or other business technology solutions. Analytical, organisational and problem-solving skills.<br><br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

<b>Job Description </b><div> <p>Every guest journey is a story waiting to be told. As our Guest Experience Manager, you will be the guardian of memorable moments, ensuring every interaction reflects warmth, elegance, and personalized service. From the moment our guests arrive until they depart, you will create exceptional experiences that inspire lasting memories and heartfelt connections.</p> <p>What is in it for you</p> <ul> <li>Employee benefit card offering discounted rates at Accor hotels worldwide.</li> <li>Learning and development opportunities through Accor Academies.</li> <li>Career growth opportunities within your hotel and across the global Accor network.</li> <li>The opportunity to make a meaningful impact through our sustainability and Corporate Social Responsibility initiatives, including Planet 21.</li> <li>Be part of a passionate team that celebrates creativity, individuality, and authentic hospitality.</li> </ul> <p>What you will be doing</p> <ul> <li>Lead and champion the guest experience journey, ensuring every touchpoint exceeds luxury service standards.</li> <li>Foster a culture of personalized, heartfelt hospitality, creating memorable and unique experiences for every guest.</li> <li>Conduct regular quality inspections and service audits across guest rooms, public areas, restaurants, and all guest-facing facilities to ensure exceptional presentation and service excellence.</li> <li>Monitor compliance with brand standards and hotel quality assurance requirements, implementing continuous improvement initiatives.</li> <li>Analyze guest feedback, online reviews, guest satisfaction surveys, and quality reports to identify trends, develop action plans, and enhance the overall guest experience.</li> <li>Collaborate closely with operational leaders to implement service improvements, resolve quality concerns, and drive operational excellence.</li> <li>Deliver engaging training sessions, coaching, and service refreshers to inspire Heartists to consistently deliver memorable guest experiences.</li> <li>Handle guest concerns and service recovery with professionalism, empathy, and efficiency, ensuring timely resolution while exceeding guest expectations whenever possible.</li> <li>Monitor departmental service standards and recommend innovative initiatives that elevate guest satisfaction and brand loyalty.</li> <li>Ensure compliance with all health, safety, hygiene, and local regulatory requirements relevant to hotel operations.</li> <li>Prepare comprehensive quality and guest experience reports, presenting key insights, performance trends, and recommendations to senior management.</li> <li>Promote a culture of continuous improvement, innovation, and collaboration, empowering Heartists to create meaningful guest experiences.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Previous experience in Guest Experience, Quality Assurance, Front Office, Rooms Division, or Luxury Hospitality Management.</li> <li>Strong passion for luxury hospitality, personalized service, and creating memorable guest experiences.</li> <li>Excellent leadership, coaching, communication, and interpersonal skills.</li> <li>Strong analytical and problem-solving abilities with exceptional attention to detail.</li> <li>Experience working with guest satisfaction platforms and quality management systems is an advantage.</li> <li>Ability to thrive in a fast-paced environment while maintaining the highest standards of service excellence.</li> <li>Excellent command of written and spoken English; additional languages are an asset.</li></ul></div>

Job Description<br><br>We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.<br><br>This position is based at City Centre Rotana, Doha<br><br>As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as-<br><br> Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times Conduct regular training sessions with the assigned team in line with the departmental SOP’s Evaluate the performance of the assigned team and initiate internal development and promotions Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Handle the welcome and seating of arriving guests with the assistance of the Hostess Maintain a professional and friendly relationship with the outlet patrons Establish and update the outlet’s database of regular guests Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards Be actively involved in the outlets promotional activities<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be a hands-on professional with a solid food & beverage background and the passion for quality and excellence. You will be outgoing, creative and eager to share your desire to achieve highest quality service standards with guests and team members and you should possess following competencies-<br><br>Understanding Hotel Operations<br><br>Effective Communication<br><br>Planning for Business<br><br>Supervising People<br><br>Understanding Differences<br><br>Supervising Operations<br><br>Teamwork<br><br>Adaptability<br><br>Customer Focus<br><br>Drive for Results