وظائف مدير مصنع في قطر 2026 | مطلوب مدير مصنع

دوام كامل لينكدإن

Laundry Manager

في الموقع - قطر - Lusail ٢٣ أغسطس ٢٠٢٦

أخرى

Additional Information Job Number 26106825 Job Category Housekeeping & Laundry Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. CANDIDATE PROFILE Education And Experience High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Managing Department Operations and Budgets Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment. Leading Discipline Teams Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Managing and Conducting Human Resources Activities Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Le Méridien inspirujemy się epoką pełnych przepychu podróży, doceniając każdą kulturę poprzez wyraźnie europejską atmosferę delektowania się tym, co najlepsze. Nasi goście to ciekawi i kreatywni, kosmopolityczni poszukiwacze kultury, którzy doceniają chwile skupienia i zwolnienia tempa, by móc delektować się celem podróży. Zapewniamy autentyczną, elegancką i niezapomnianą obsługę oraz doświadczenia, które inspirują gości do czerpania radości z tego, co najlepsze. Szukamy ciekawych i kreatywnych osób, które dołączą do naszego zespołu. Jeśli cenisz sobie nawiązywanie kontaktów z podobnie myślącymi gośćmi i masz w sobie głębokie pragnienie dostarczania niezapomnianych wrażeń, zapoznaj się z możliwościami rozwoju kariery w Le Méridien. Stając się częścią zespołu Le Méridien, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

دوام كامل لينكدإن

Laundry Manager

في الموقع - قطر - Lusail ٢٣ أغسطس ٢٠٢٦

أخرى

Additional Information Job Number 26106825 Job Category Housekeeping & Laundry Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. CANDIDATE PROFILE Education And Experience High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Managing Department Operations and Budgets Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment. Leading Discipline Teams Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Managing and Conducting Human Resources Activities Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Le MERIDIEN si ispira all'epoca dei viaggi glamour, celebrando ogni singola cultura attraverso il caratteristico spirito europeo di godersi la vita. I nostri ospiti sono curiosi e creativi, sono sempre alla ricerca di una cultura cosmopolita e apprezzano i momenti di connessione e di relax per godersi la destinazione. Offriamo un servizio autentico, chic e memorabile, insieme a esperienze che ispirano gli ospiti ad assaporare la gioia di vivere. Siamo alla ricerca di persone curiose e creative da inserire nel nostro team. Se ami il contatto con ospiti affini a te e hai un profondo desiderio di creare esperienze memorabili, ti invitiamo a esplorare le opportunità di lavoro di Le MERIDIEN. Entrando a far parte di Le MERIDIEN ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

دوام كامل

Program Management Office Manager

في الموقع - قطر - الدوحة ١٠ أغسطس ٢٠٢٦

المحاسبة والمالية والبنوك

Big4 Experience Preferred. Role Purpose Program Management Office Manager is responsible for establishing and leading the organization’s enterprise-wide Project Management Office (PMO), ensuring the effective execution of strategic initiatives, transformation programs, and key management priorities. The role provides centralized oversight of the organization’s portfolio of strategic projects, ensuring initiatives are appropriately prioritized, governed, resourced, monitored, and delivered in line with agreed objectives, timelines, budgets, and quality standards. Working closely with the CEO, Executive Management, and functional leaders, the role translates strategic priorities into structured execution plans and provides management with clear visibility over progress, dependencies, risks, decisions, and outcomes. Key Responsibilities Enterprise PMO Leadership Establish, lead, and continuously enhance the enterprise PMO framework, governance structure, methodologies, standards, and reporting mechanisms. Maintain an enterprise-wide portfolio of strategic projects, transformation initiatives, and management priorities. Define project governance requirements, stage gates, approval processes, reporting standards, and escalation mechanisms. Ensure projects have clearly defined objectives, scope, ownership, milestones, deliverables, budgets, and success measures. Introduce consistent project management methodologies and tools across the organization. Ensure appropriate documentation and governance throughout the project lifecycle. Drive project management discipline and accountability across business and support functions. Strategic Initiative Execution Translate organizational strategy and executive priorities into structured programs, projects, and implementation roadmaps. Coordinate execution of high-priority initiatives involving multiple departments and stakeholders. Develop integrated implementation plans covering milestones, dependencies, resources, risks, and critical decisions. Monitor progress against agreed strategic objectives and ensure corrective actions are taken where required. Lead or directly manage selected high-impact strategic and transformation initiatives. Ensure strategic decisions are converted into clearly assigned actions with defined owners and deadlines. Track implementation through completion and validate achievement of intended outcomes. Portfolio Management & Prioritization Maintain a consolidated view of all major projects and strategic initiatives across the organization. Support Executive Management in prioritizing initiatives based on strategic importance, regulatory requirements, resource capacity, financial impact, and organizational readiness. Identify conflicts, overlaps, dependencies, and resource constraints across the project portfolio. Recommend project sequencing, reprioritization, or intervention where required. Monitor portfolio performance and highlight projects requiring executive attention. Support annual strategic and business planning by translating priorities into an executable project portfolio. Executive Reporting & Management Information Develop concise executive-level dashboards and reporting covering project status, milestones, risks, budgets, dependencies, and key decisions. Provide regular portfolio updates to the CEO and Executive Management. Prepare materials for management committees and other governance forums relating to strategic initiatives and project performance. Ensure management receives timely, accurate, and decision-oriented information. Highlight emerging risks, delays, dependencies, and areas requiring executive intervention. Maintain structured tracking of key management decisions and ensure agreed actions are followed through to completion. Cross-Functional Coordination Act as a central coordination point for major initiatives involving multiple business and support functions. Work closely with department heads to ensure alignment of priorities, timelines, responsibilities, and resources. Facilitate cross-functional project meetings, steering committees, and working groups. Resolve or escalate issues that may impact successful project delivery. Challenge project owners constructively where progress, governance, or accountability is insufficient. Ensure dependencies between departments are clearly identified and actively managed. Transformation & Change Management Support major organizational transformation programs including technology, operational, digital, regulatory, organizational, and business transformation initiatives. Ensure transformation programs have clearly defined business cases, implementation plans, governance structures, and measurable outcomes. Coordinate organizational readiness and change management activities where required. Monitor adoption and realization of expected project benefits following implementation. Identify opportunities to improve organizational effectiveness, operating models, processes, and ways of working. Project Governance & Risk Management Establish appropriate project risk management and escalation frameworks. Maintain consolidated project risk, issue, dependency, and decision logs. Ensure material project risks are escalated to the appropriate management level. Monitor project budgets and resource utilization in coordination with Finance and relevant functions. Ensure regulatory, compliance, risk, legal, technology, and operational considerations are appropriately incorporated into project planning. Conduct periodic project health checks and post-implementation reviews. Performance & Accountability Establish clear KPIs for major projects and strategic initiatives. Monitor delivery against agreed milestones and outcomes. Drive accountability for commitments made by project sponsors, owners, and workstream leads. Ensure delayed or at-risk initiatives have clearly defined recovery plans. Track actions arising from executive meetings and strategic discussions where they relate to organizational priorities and major initiatives. Provide independent challenge and escalation where execution is not progressing as required. Key Stakeholders Internal Chief Executive Officer Executive Management Business Heads Investment Teams Operations Information Technology Finance Risk Compliance Human Resources Marketing Corporate Services Quality Assurance / Internal Control functions External Strategic consultants Technology and implementation partners Professional advisors Key vendors and service providers Other external stakeholders involved in strategic programs Qualifications & Experience Bachelor’s degree in Business Administration, Finance, Engineering, Technology, Project Management, or a related discipline. MBA or relevant postgraduate qualification preferred. PMP, PRINCE2, Agile, MSP, PgMP, or equivalent project/program management certification preferred. Approximately 10–15 years of relevant professional experience. Significant experience leading PMOs, enterprise transformation programs, strategic initiatives, or complex cross-functional projects. Experience within banking, investment management, financial services, consulting, or another highly regulated environment strongly preferred. Demonstrated experience working directly with senior executives and department heads. Strong experience managing multiple concurrent projects with significant organizational dependencies. Experience establishing or enhancing enterprise PMO governance frameworks is highly desirable.

دوام كامل

Engagement Manager, Global Public Sector

في الموقع - قطر - الدوحة ٢٩ يوليو ٢٠٢٦

تكنولوجيا المعلومات

About the team: Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved: Building custom AI applications for government Providing high-quality training data for research institutions building LLMs from scratch Partnerships, upskilling, and advisory About the role: As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more. You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success. The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions. The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses. You will: Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities Partner with clients to understand their most pressing problems and brainstorm how Scale can best help Manage the long-term health of clients by identifying and preempting areas of risk or concern Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly Collaborate with the operational and engineering execution teams to track delivery and timelines Review, track and improve operational performances and be obsessed with continuous improvement Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing Have proficiency in reading, writing, and speaking in Arabic Ideally you'd have: 7+ years of total work experience, with experience in consulting or as a technical program management role in industry Experience at a consulting firm or a leading tech company A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

دوام كامل

Manager, Clinical and Faculty Affairs

في الموقع - قطر - الدوحة ٢٧ يوليو ٢٠٢٦

التعليم والتدريب

Job: Manager, Clinical & Faculty Affairs Work Location: Qatar Organization: Clinical and Faculty Affairs Work Days: Sunday-Thursday Sponsorship Eligibility: Yes Classification: Full Time Posting End Date: 08/08/2026 Position Summary The position is responsible for managing the day-to-day operations of the Clinical and Faculty Affairs function including but not limited to managing the appointment, promotion, renewal, termination processes of WCM-Q and affiliated faculty members. The incumbent also manages Qatar medical license and hospital privileges for faculty members at WCM-Q. Job Responsibilities Manages and coordinates the day-to-day operations of the Clinical and Faculty Affairs team, ensuring continuity and completion of division’s activities. Manages the appointments, reappointments, promotions, and termination of the WCMC-Q and affiliate faculty within established time frames. Supports development of the annual plan, including budgeting, faculty salary benchmarking, and planning for events and activities hosted by the unit. Collaborates with the WCM- NY, maintaining up-to-date knowledge of appointment and promotion criteria, and sharing relevant updates and guidance within the team. Supervises the preparation, review, and quality assurance of academic staff contracts, Letters of Agreement, and faculty appointment letters, ensuring accuracy, completeness, consistency, and compliance with institutional policies and standards. Develops and maintains process documentation, workflow improvements, and reporting mechanisms for faculty and clinical affairs activities. Ensures implementation of policies, processes, and procedures in alignment with WCMC NY. Applies knowledge of medical education systems in the U. S. and internationally to evaluate faculty credentials. Manages compliance with institutional, academic, and licensing standards throughout the appointment and promotion process. Monitors Clinical Affairs operations, including faculty Qatar Medical Licensure and clinical privileging processes with affiliated hospitals, while monitoring changes in relevant laws, regulations, policies, and institutional requirements. Facilitates the Qatar Internal Review Committee process, including case preparation, documentation review, and follow-up actions to ensure timely and compliant review of faculty appointment and promotion cases. Manages preparation of faculty appointment and promotion letters of recommendation for WCMC department chairs. Collaborates with assigned affiliated hospitals/institutions, the WCM-Q Office, the WCM Academic Departments, and the WCM Office of Faculty Affairs for all issues related to various faculty affairs initiatives and projects. Manages all requirements for Qatar medical licensing requirements for faculty members. Supports the delivery of promotion seminars, workshops, and training on academic staff policies and procedures, including preparation of CPD accreditation applications. Assists with grievance in handling matters and implements the process stipulated by the Academic Staff Handbook. Oversees system-related issues and contributes to website and intranet content development and updates. Participates in design and development of new systems related to clinical and faculty affairs. Performs other duties as assigned. Education and Experience Bachelor’s Degree in Business Administration, or any other field.9 - 10 years of related experience managing faculty and clinical affairs in an academic healthcare setup. Certified Professional Medical Services Management (CPMSM) preferred. Knowledge, Skills and Abilities Thorough understanding of the medical education, research, and clinical care sectors. Strong interpersonal and communication skills with an ability to negotiate and influence stakeholders. Ability to work effectively in teams to achieve results collaboratively across programs and institutions. Skilled at handling multiple priorities in a results-oriented, multicultural setting. Well-versed in written and spoken English. Proficient in the MS suite of products – Word, Excel, and Power Point. Weill Cornell Medicine-Qatar was established in 2001 as a partnership between Cornell University and Qatar Foundation (QF). The first medical school in Qatar and a pioneer of coeducation at the university level, WCM-Q offers an integrated Six-Year Medical Program that incorporates pre-medical and medical studies and leads to the Cornell University M. D. degree. Teaching is by Cornell and Weill Cornell faculty, including physicians at Hamad Medical Corporation (HMC) who hold Weill Cornell appointments. Enrollment has grown rapidly from 25 first-year pre-medical students in the fall of 2002 to over 300 students from more than 30 countries today. WCM-Q is part of Weill Cornell Medicine in New York City, which was founded over 100 years ago, and shares the same mission: to provide the finest education possible for medical studentsto conduct research at the cutting edge of knowledgeto improve healthcare both now and for future generationsto provide the highest quality of care to the community WCM-Q’s home city is Doha, a thriving cosmopolitan metropolis with a culturally diverse population, a rapidly growing economy, and modern infrastructure. WCM-Q is a member of Qatar Foundation, a not-for-profit organization with multiple centers focused on education, research and innovation, and community development. WCM-Q is located within Education City, the flagship development of QF, which occupies more than 12 square kilometers and is home to some of the world’s leading educational institutions, including Hamad Bin Khalifa University, and overseas campuses of elite universities, such as VCUarts Qatar, Texas A&M University at Qatar, Northwestern Qatar, Georgetown University in Qatar, Carnegie Mellon University in Qatar, and HEC Paris in Qatar. Weill Cornell Medicine-Qatar is an Equal Employment Opportunity/Minorities/Females/Disabled employer.

دوام كامل

Assistant Housekeeping Manager

في الموقع - قطر - الدوحة ٢٢ يوليو ٢٠٢٦

أخرى

Additional Information Job Number 26090080 Job Category Housekeeping & Laundry Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary This position that focuses on supporting the day-to-day activities in Housekeeping, and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. Preferred Qualification Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 5 years of related work experience. Supervisory Experience: At least 3 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

دوام كامل

Restaurant Manager

في الموقع - قطر - الدوحة ١٣ يوليو ٢٠٢٦

أخرى

Additional Information Job Number 26085765 Job Category Food and Beverage & Culinary Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education And Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. กลุ่มโรงแรมและรีสอร์ท St. Regis ผสมผสานความหรูหราเหนือกาลเวลาเข้ากับจิตวิญญาณระดับแนวหน้า มุ่งมั่นที่จะมอบประสบการณ์อันดีเยี่ยมในโรงแรมและรีสอร์ทหรูกว่า 50 แห่งในทำเลที่ดีที่สุดทั่วโลก โรงแรม St. Regis เริ่มต้นจากการเปิดตัวในนิวยอร์กโดย John Jacob Astor IV ในช่วงต้นของศตวรรษที่ 20 แบรนด์ของเรายังคงมุ่งมั่นที่จะให้บริการในระดับที่เหนือความคาดหมายและแบบเฉพาะตัวที่ตอบสนองความต้องการของผู้เข้าพักทุกคน ทีมผู้ให้บริการที่พักที่เหนือระดับซึ่งผสมผสานความหรูหราแบบคลาสสิกเข้ากับความทันสมัย ตลอดจนบริการบัตเลอร์อันเป็นเอกลักษณ์ของเรา เราขอเชิญคุณให้สำรวจตำแหน่งงานที่ St. Regis การร่วมงานกับ St. Regis หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

دوام كامل

Engagement Manager, Global Public Sector

في الموقع - قطر - الدوحة ٨ يوليو ٢٠٢٦

تكنولوجيا المعلومات

About the team: Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved: Building custom AI applications for government Providing high-quality training data for research institutions building LLMs from scratch Partnerships, upskilling, and advisory About the role: As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more. You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success. The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions. The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses. In the near term, the team will be based out of the Middle East and looking to meaningfully grow its presence in the region. You will: Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities Partner with clients to understand their most pressing problems and brainstorm how Scale can best help Manage the long-term health of clients by identifying and preempting areas of risk or concern Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly Collaborate with the operational and engineering execution teams to track delivery and timelines Review, track and improve operational performances and be obsessed with continuous improvement Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing Have proficiency in reading, writing, and speaking in Arabic Ideally you'd have: 7+ years of total work experience, with experience in consulting or as a technical program management role in industry Experience at a consulting firm or a leading tech company A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

دوام كامل

Operations Manager

في الموقع - قطر - Lusail ١ يوليو ٢٠٢٦

تكنولوجيا المعلومات

???? Welcome to Your Next Adventure! The Snoomart Operations Manager acts as the critical bridge between the driver supply team and dark store operations - diagnosing systemic inefficiencies across first-mile and last-mile, translating data into process improvements, and ensuring that supply-side decisions land cleanly at the store and rider level. You own the connective tissue of Snoomart’s fulfilment engine. ???? What You’ll Get Your Hands On Serve as the primary interface between the driver supply team and dark store operations — ensuring rider availability aligns with order demand patterns, and surfacing store-side constraints upstream before they create fulfilment gaps. Own the end-to-end operations health dashboard: track first-mile metrics (TDT, Arrival Time, etc.) and last-mile metrics (on-time promise, rider utilisation, order accuracy, cancellation rate) on a daily basis. Conduct structured root-cause analysis on recurring operational failures. Partner with driver supply planners and dark store Team Leaders to ensure manpower and rider allocation responds to actual order volume patterns rather than static schedules. Design and embed SOPs across handover - with particular attention to the handoff points where supply-side errors compound into customer-facing failures. Lead periodic cross-functional ops reviews with driver supply, store ops, and tech teams - turning KPI data into prioritised improvement sprints with clear owners and deadlines. Identify and pilot process improvements (slot optimisation, routing logic, rider zoning) and build the measurement framework to validate impact before scaling. Act as the operational escalation point for cross-functional issues that fall between driver supply and store ops. ????‍♂️ The Magic You Bring Minimum 3 years of experience in operations, supply chain, logistics, or fulfillment is required. Demonstrable experience sitting at the intersection of two operational functions (e.g. driver supply + store ops, or warehouse + delivery) rather than owning just one end. Strong analytical instinct — comfortable pulling data, building simple dashboards, and telling a clear story from ambiguous numbers. Process-design mindset: able to document a current-state flow, identify the failure points, and write an SOP that people will actually follow. Influence without authority — this role coordinates across teams without direct line management of store or supply staff, so strong stakeholder management is essential. High comfort with ambiguity and cross-functional ownership gaps — you find the problem’s real owner and build alignment rather than waiting for someone else to step in. ✨ Bonus Points If You Have Quick commerce, dark store, or grocery delivery experience E-commerce operations background Ride-hailing or driver/fleet management experience Formal operations excellence background (Lean, Six Sigma, or similar) Start-up or high-growth environment experience Proficiency in Excel and Tableau for operational reporting Arabic language skills MENA market knowledge Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

دوام كامل

Operations Manager

في الموقع - قطر - Lusail ١ يوليو ٢٠٢٦

تكنولوجيا المعلومات

دوام كامل لينكدإن

Channel Manager

في الموقع - قطر - الدوحة ٢٩ يونيو ٢٠٢٦

تكنولوجيا المعلومات

As Channel Manager, you will own and grow Scale AI's partner and channel ecosystem in Qatar - identifying, developing, and managing relationships with the technology partners, system integrators, and resellers that extend our reach across the market. You will work closely with the Country Lead and the broader go-to-market team to build a partner network that accelerates Scale's mission in Qatar and delivers measurable impact for government and enterprise customers. This is a high-impact, high-ownership role at the heart of one of Scale's most strategically significant markets. You will be operating at the intersection of national AI ambition and enterprise transformation and the work you do will directly shape how Qatar's institutions and organisations adopt and benefit from AI. What You'll Do Build and manage Scale AI's channel partner ecosystem in Qatar - identifying, recruiting, and onboarding Global & Local system integrators, technology partners, and value-added resellers aligned with Scale's mission and market priorities. Drive partner-sourced pipeline and revenue working with partners to identify opportunities, structure joint go-to-market motions, and accelerate deals across government and enterprise segments. Develop and execute joint business plans with key partners setting clear objectives, aligning on priorities, and holding partners accountable to agreed outcomes. Enable partners to effectively represent Scale AI's portfolio designing and delivering training, certification, and enablement programmes that build genuine product and solution fluency. Serve as the primary relationship owner for Scale's channel partners in Qatar building deep, trusted relationships at the leadership level that position Scale as a long-term strategic partner. Collaborate cross-functionally with sales, solutions engineering, marketing, and the Country Lead to ensure channel activity is aligned with Scale's broader go-to-market strategy in Qatar. Track, report, and optimize channel performance maintaining accurate pipeline visibility, monitoring partner KPIs, and continuously improving the channel programme based on data and market feedback. Represent Scale AI at industry events, forums, and partner engagements across Qatar building the brand and expanding the network in a market where relationships and presence matter. What We're Looking For 7+ years of experience in channel management, partner development, or enterprise go-to-market roles within the technology sector. Proven track record of building and scaling channel ecosystems in the Gulf region with deep knowledge of the Qatar market, its institutions, and its partner landscape. Strong understanding of AI, data, and enterprise software able to articulate Scale AI's value proposition fluently to technical and non-technical audiences alike. Exceptional relationship management skills able to build trust and operate with credibility at the C-suite and ministry level. Highly organised and data-driven, comfortable managing complex partner portfolios, pipeline reporting, and performance metrics with rigour and precision. Fluency in Arabic and English - both written and spoken, with the cultural intelligence to operate effectively across diverse stakeholder environments. Based in Doha, Qatar or willing to relocate. This is an on-site role requiring active presence in the market. Nice to haves Prior experience at a leading technology company operating in Qatar or the broader GCC particularly in a channel, partnerships, or public sector go-to-market capacity. Existing relationships with key system integrators, technology partners, or government entities in Qatar. Familiarity with AI platforms, data infrastructure, or enterprise software ecosystems. Experience contributing to or operating within a national AI or digital transformation agenda. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

دوام كامل لينكدإن

كبار مديري مشاريع تكنولوجيا المعلومات

في الموقع - قطر - الدوحة ٢٥ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

دور الوظيفة:-كبار مديري مشاريع تكنولوجيا المعلومات الموقع الوظيفي:- قطر الخبرة:- أكثر من 12 عامًا الأدوار والمسؤوليات:- قيادة تسليم المشروعات التكنولوجية من البداية حتى التسليم في مشاريع تكنولوجيا معلومات متوسطة إلى كبيرة النطاق. إدارة النطاق والجدول الزمني والميزانية والمخاطر والموارد وأصحاب المصلحة ونتائج التسليم. دفع الحوكمة للمشاريع والتقارير والتواصل مع أصحاب المصلحة. تنسيق الفرق الداخلية والبائعين والمستشارين ومقدمي الخدمات من طرف ثالث. إدارة المشاريع عبر بيئات إقليمية ودولية أو متعددة البلدان. تطبيق منهجيات تسليم المشاريع Waterfall، وAgile، أو Hybrid. العمل عن كثب مع الإدارة العليا، الراعيين الأعمال، وفرق التكنولوجيا. ضمان الامتثال للمتطلبات التنظيمية والمالية الخاصة بالقطاع. >المهارات والمتطلبات:- أكثر من 10 سنوات من الخبرة العملية في إدارة مشاريع تكنولوجيا المعلومات. الحد الأدنى من 7 سنوات خبرة في الخدمات المصرفية/المالية. شهادة PMP إلزامية. خبرة مثبتة في إدارة مشاريع تكنولوجيا معلومات متوسطة إلى كبيرة. مهارات قوية في إدارة أصحاب المصلحة والبائعين والمخاطر والميزانية والحوكمة المشروع. خبرة في بيئات المشاريع الدولية/متعددة البلدان. معرفة قوية بـ Waterfall و Agile و Hybrid. درجة البكالوريوس في تكنولوجيا المعلومات أو علوم الحاسوب أو الهندسة أو الأعمال أو المالية أو مجال ذي صلة. شهادات PRINCE2 و Scrum و SAFe و ITIL و COBIT أو PMI-ACP تعد ميزة.

Job Role:-Senior IT Project Manager Job Location:- Qatar Experience:- 12+ Years Roles & Responsibilities:- Lead end-to-end delivery of medium to large-scale IT projects. Manage scope, schedule, budget, risks, resources, stakeholders, and delivery outcomes. Drive project governance, reporting, and stakeholder communication. Coordinate internal teams, vendors, consultants, and third-party providers. Manage projects across regional, international, or multi-country environments. Apply Waterfall, Agile, or Hybrid project delivery methodologies. Work closely with senior management, business sponsors, and technology teams. Ensure compliance with financial-sector and regulatory requirements. Skills & Requirements:- 10+ years of hands-on IT Project Management experience. Minimum 7 years of Banking/Financial Services experience. PMP certification is mandatory. Proven experience managing medium to large-scale IT projects. Strong stakeholder, vendor, risk, budget, and project governance skills. Experience in international/multi-country project environments. Strong knowledge of Waterfall, Agile, and Hybrid methodologies. Bachelor’s degree in IT, Computer Science, Engineering, Business, Finance, or related field. PRINCE2, Scrum, SAFe, ITIL, COBIT, or PMI-ACP certifications are an advantage.

بيت.كوم

مدير المشروع (على الشاطئ)

في الموقع - قطر ١٣ أغسطس ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">وصف العمل</h2> <div class="t-break" data-jb-field="description"> عنا  Worley هي شركة عالمية في مجالات الطاقة والكيميائيات والموارد يوجد مقرها في أستراليا. نتعاون مع عملائنا لتسليم المشاريع وخلق قيمة عبر دورة أصولهم. نتخصص في الاستشارات والهندسة والمشتريات والبناء عبر دورة حياة المشروع، مع خدمات تمتد حتى التشغيل والتشغيل والتخلي. باستغلال خبرة واسعة وتقديم يعتمد على الذكاء الاصطناعي، ندعم العملاء في التنقل خلال التعقيد أثناء تلبية احتياجات اليوم والتحول نحو حلول أكثر استدامة.  المسؤوليات <ul><li>يخطط، يوجه، يشرف، ويسيطر على تنفيذ جميع الوظائف التجارية والتقنية والمالية والإدارية للمشروع أو البرنامج المعين أو المهمة الفرعية. يعمل كممثل الشركة مع العميل والموردين المختارين أثناء تنفيذ البرنامج. يتفاوض على تعديلات نطاق العمل مع العميل. يساعد تطوير الأعمال في فهم قضايا العميل وخطط الأعمال من أجل تسويق وتأمين أعمال جديدة/إضافية.</li><li>يضع متطلبات البرنامج لجميع جوانبه ويراقب المسودات والنتائج النهائية للالتزام بهذه المعايير. يعين المسؤوليات لتنفيذ خطط المشاريع للمرؤوسين الرئيسيين ويقيّم كيفية استغلال مؤهلاتهم ونقاط قوتهم.</li><li>يقدم مداخلات لتقييم الأداء وخطط التطوير للمرؤوسين. يعزز التميز الفني فضلاً عن تحسين عملية تحسين الجودة. يحرك موارد الشركة من خلال التنسيق الفعّال مع أقسام الدعم، والمكاتب الأخرى، أو الشركات الفرعية، لإنشاء فرق مشروع قادرة على إنجاز عمل فعال وذو جودة. يعمل مع مهندس التخصص الرائد لتطوير الميزانيات والجداول والخطط لمختلف عناصر المشروع. يضمن أن يحقق المشروع الأهداف المحددة في هذه الخطط أو يتجاوزها.</li><li>يراقب ويقدم تقارير للإدارة عن تقدم جميع أنشطة المشروع ضمن البرنامج، بما في ذلك المعالم الهامة وأي ظروف قد تؤثر على تكلفة المشروع أو الجدول الزمني. يعمل مع قائد التخصص لتصميم وتنفيذ خطط العمل لتصحيح أي تجاوزات تكلفية محتملة أو تأخيرات، أو لاستيعاب تغييرات كبيرة في نطاق العمل. ينصح العميل وإدارة الشركة بأي من هذه التغييرات.</li><li>يشرف على وضع خطة العمل وخطة الصحة والسلامة وخطة الضمان/الرقابة على الجودة وغيرها من المستندات لأعمال النفايات الخطرة. قد يشارك في المفاوضات مع الجهات التنظيمية وفي الاجتماعات العامة دعمًا للعملاء. ينجز مسؤوليات أخرى مرتبطة بالمنصب حسبما يكون مناسبًا</li></ul> إدارة الصحة والسلامة والبيئة <ul><li>يعمل مع مدير/مديري المشروع وأعضاء الفريق الآخرين لدعم والت compliance ببرنامج One-Way والتأكد من اتباع متطلبات HSE من قبل جميع المشاركين في المشروع.</li></ul>علاقات العملاء <ul><li>إرساء علاقات عمل جيدة طوال المشروع وبعده.</li><li>تحديد وتوثيق والتواصل بمتطلبات العميل.</li><li>ضمان الإدارة الفعالة لعدة أصحاب مصلحة.</li></ul>الإدارة التجارية <ul><li>ضمان الإدارة الفعالة لعقد WorleyParsons/العميل، بما في ذلك تسليم الهامش الإجمالي للميزانية.</li></ul>إدارة النطاق <ul><li>ضمان تسليم سلس من قسم تطوير الأعمال.</li><li>ضمان تعريف واضح للنطاق.</li><li>التأكد من الامتثال لمتطلبات العقد.</li><li>تطبيق عملية فعالة لإدارة التغيير.</li><li>إدارة ومراقبة أداء المشروع بشكل مستمر لتحديد القضايا والفرص مبكرًا واتخاذ إجراءات استباقية.</li><li>إدارة واجهات المشروع بفاعلية، بما في ذلك استخدام مراكز الهندسة عالية القيمة.</li></ul>إدارة الوقت <ul><li>إدارة تخطيط جميع عناصر النطاق للمشروع.</li><li>تطوير متطلبات الموارد والمالية من خطة المشروع.</li><li>إدارة تصميم وأنشطة المشتريات والبناء لتلبية جدول المشروع.</li><li>مراقبة التقارير الرئيسية وتطور خطط التصحيح.</li><li>ضمان تسليم الوثائق بشكل timely وإغلاق المشروع بشكل فعال.</li></ul>التحكم في التكاليف <ul><li>التأكد من أن جميع التقديرات المعدة للمشروع هي تقديرات دقيقة للمشروع.</li><li>التأكد من توفير تقارير تكلفة صحيحة ودقيقة للتحكم في المشروع.</li><li>مراقبة والتحكم بجميع جوانب التكلفة للمشروع لتوقع التكاليف والحصول على الموافقات وتحديد الاتجاهات واتخاذ إجراءات لتجنب تجاوز التكاليف والاستفادة من الفرص.</li></ul>إدارة الجودة <ul><li>التأكد من تعريف متطلبات جودة المشروع وتنفيذها بشكل صحيح.</li><li>التأكد من وجود الأنظمة الصحيحة وتطبيقها على المشروع.</li><li>الالتزام بسياسات وإجراءات WorleyParsons.</li><li>تنفيذ برنامج دروس مستفادة ضمن المشروع وفق متطلبات WP.</li></ul>إدارة الفريق <ul><li>تحديد الأدوار والمسؤوليات وتوفير قيادة مركزة وواضحة لفريق المشروع لإيجاد رؤية لنجاح المشروع واستراتيجية تتناسب مع تلك الرؤية.</li></ul>إدارة الاتصال <ul><li>ضمان اتصالات فعالة مع فريق المشروع.</li><li>توثيق متطلبات التواصل.</li><li>ضمان تقارير تقدم دقيقة وفي الوقت المناسب وفعالة للعميل وداخليًا لإدارة WorleyParsons.</li><li>ضمان متابعة مستمرة لشبكة الاتصالات بين موظفي المشروع والعميل والجهات الثالثة وإدخال التغييرات عند الحاجة.</li></ul> إدارة المخاطر  <ul><li>تحديد مخاطر المشروع وفرصه.</li><li>متابعة إغلاق جميع المخاطر والفرص المحددة.</li><li>الحفاظ على تركيز إدارة المخاطر طوال مدة المشروع.</li></ul>إدارة التصميم <ul><li>تحديد أهداف واضحة لفريق التصميم.</li><li>التأكد من أن فريق التصميم على علم وبالتزام مع أساس التصميم للعميل واللوائح والكودات المعمول بها.</li><li>مراقبة أنشطة التصميم وتدفق البيانات بين التخصصات والتواصل.</li></ul>إدارة المشتريات/العقود الفرعية <ul><li>تحديد أهداف واضحة لفريق المشتريات والعقود الفرعية.</li><li>تقييم عملية المشتريات طوال المشروع لضمان مطابقة السلع للمواصفات والتسليم في الوقت المحدد وفي الميزانية.</li></ul>إدارة الإنشاءات <ul><li>تحديد أهداف واضحة لفريق الإنشاءات.</li><li>مراقبة وظيفة إدارة الإنشاءات لضمان التسليم الآمن للمشروع ضمن أهداف التكلفة والجدول الزمني.</li></ul> التعليم – المؤهلات، الاعتماد، التدريب:    <ul><li>درجة البكالوريوس في الهندسة من جامعة معتمدة بدوام كامل.</li><li>الاعتماد الهندسي من وزارة البلدية والبيئة (MME) شرط أساسي. سيكون من المفيد أن يكون المرشح حاصلًا على هذه الاعتمادية أو يسعى للحصول عليها خلال فترة الاختبار. حالة مهندس محترف معتمد (CPEng) أو السعي لذلك ستكون ميزة.</li></ul>الخبرة الصناعية المحددة: <ul><li>يجب أن تتضمن الخبرة السابقة خبرة مشروع كبيرة وإدارة مشروع ناجحة.</li><li>خبرة واسعة ذات صلة في دور إشرافي و/أو إدارة مشروع بما في ذلك الخبرة الفنية.</li><li>خبرة قوية في الخبرة البرية في مشاريع Brownfield.</li><li>خبرة إلزامية في مرحلتي Pre-FEED و FEED.</li></ul>قدرات HSE: <ul><li>الحفاظ على تركيز HSE مع الفريق لضمان متطلبات OHSE.</li><li>إظهار سلوك وممارسات تجارية تتوافق مع ثقافة الأداء الصحي والبيئي العالمي الأفضل.</li><li>إظهار التزام ظاهر ونشط بـ:<ul><li>رفاهية شخصية؛</li><li>أماكن عمل وأنشطة صحية وآمنة؛ و</li><li>تحسين مستمر لأداء Worley في الصحة والسلامة والبيئة.</li><li>تحديد والإبلاغ عن مخاطر العمل والحوادث.</li></ul></li></ul>المضي قدمًا معًا نريد أن يكون موظفونا مفعمين بالطاقة ومتمكنين من تحقيق تأثير مستدام. لذا فإن تركيزنا على ثقافة قائمة على القيم تحفز التميّز من خلال الانتماء والتواصل والابتكار. نحن نبني مكان عمل متنوع وشامل ومحترم. نخلق مساحة يشعر فيها الجميع بأنهم ينتمون ويمكنهم أن يكونوا أنفسهم ويُستمع إليهم. ولسنا نتحدث عنه فقط؛ بل نفعله. نعيد تدريب موظفينا، نستثمر في المهارات القابلة للنقل، وندعم انتقال قوتنا العاملة لتصبح خبراء في بنية الطاقة منخفضة الكربون وتكنولوجيتها اليوم. أيًا كان طموحك، هناك مسار لك هنا. ولا يوجد عائق أمام نجاحك المهني المحتمل. انضم إلينا لتوسيع آفاقك، واستكشاف فرص متنوعة، والمشاركة في إحداث تغيير مستدام. </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About us  Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.  Responsibilities <ul><li>Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work.</li><li>Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths.</li><li>Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans.</li><li>Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes.</li><li>Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate</li></ul> HSE Management <ul><li>Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants.</li></ul>Customer Relationships <ul><li>Establish and maintain good working relationships throughout the project and post completion.</li><li>Identify, document and communicate the customer requirements.</li><li>Ensure effective management of multiple stakeholders.</li></ul>Commercial Management <ul><li>Ensure effective management of WorleyParsons/Customer contract, including delivery of the budget gross margin.</li></ul>Scope Management <ul><li>Ensure effective handover from Business Development Group.</li><li>Ensure a clear definition of scope.</li><li>Ensure compliance with requirements of the contract.</li><li>Apply an effective change control process.</li><li>Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action.</li><li>Effectively manage project interfaces, including use of High Value Engineering centres.</li></ul>Time Management <ul><li>Manage the planning of all scope elements of the project.</li><li>Develop resource & financial requirements from the project plan.</li><li>Manage the design, procurement and construction activities to meet the project schedule.</li><li>Monitor the key reports and the development of corrective action plans.</li><li>Ensure timely and effective documentation turnover and project close-out.</li></ul>Cost Control <ul><li>Ensure that all estimates which are prepared for the project are accurate project estimates.</li><li>Ensure that all proper and accurate cost reports are provided for control of the project.</li><li>Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities.</li></ul>Quality Management <ul><li>Ensure the project quality requirements are properly defined and fully implemented.</li><li>Ensure the right systems are in place and that these are applied on the project.</li><li>Ensure compliance with WorleyParsons policies and procedures.</li><li>Implement as part of the project a lessons learned program on the project consistent with WP requirements.</li></ul>Team Management <ul><li>Define roles and responsibilities and provide clear and focussed leadership for the project team to create a vision for project success and a strategy to fit that vision.</li></ul>Communications Management <ul><li>Ensure effective communications with the project team.</li><li>Document communication requirements.</li><li>Ensure accurate, timely & effective progress reporting to the Customer and internally to WorleyParsons management.</li><li>Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required.</li></ul> Risk Management  <ul><li>Identify project risks and opportunities.</li><li>Monitor closure of all identified risks and opportunities.</li><li>Maintain the risk management focus throughout the project duration.</li></ul>Design Management <ul><li>Set clear objectives for the design team.</li><li>Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes.</li><li>Monitor design activities, inter-discipline data flow and communications.</li></ul>Procurement/Subcontracts Management <ul><li>Set clear objectives for the procurement and subcontracts team.</li><li>Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget.</li></ul>Construction Management <ul><li>Set clear objectives for the Construction team.</li><li>Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives.</li></ul> Education – Qualifications, Accreditation, Training:    <ul><li>Full-Time Bachelor’s Degree in Engineering from an accredited university.</li><li>MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage.</li></ul>Industry Specific Experience: <ul><li>Prior experience must include significant project experience and successful project management.</li><li>Vast relevant experience in a supervisory and/or project management role including technical expertise.</li><li>Strong experience in Onshore experience on Brownfield projects. </li><li>Mandatory experience in Pre-FEED and FEED phase.</li></ul>HSE Capability: <ul><li>Maintain HSE focus with the team to ensure OHSE requirements.</li><li>Demonstrate behaviour and business practices commensurate with a culture of world’s best health, safety and environmental performance.</li><li>Demonstrate a visible and active commitment to:<ul><li>Personal well-being;</li><li>Healthy and safe workplaces and activities; and</li><li>Continuously improve Worley health, safety and environmental performance.</li><li>Identify and report work hazards and incidents.</li></ul></li></ul>Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. </div>

دوام كامل لينكدإن

مدير حساب نجاح العملاء

هجين - قطر - الدوحة ١٤ سبتمبر ٢٠٢٦

تكنولوجيا المعلومات

نظرة عامة انضم إلينا لبناء مجتمع، واستكشاف شغفك، وتقديم أفضل ما لديك في Microsoft مع آلاف المتدربين الجامعيين من كل ركن من أركان العالم. ستتيح لك هذه الفرصة تقديم تطلعاتك ومواهبك وإمكانياتك وحماسك للرحلة القادمة. يفهم متدربو إدارة نجاح العملاء (CSAM) قطاع عملائهم وعملياتهم التجارية، والتي قد تشمل تركيزاً على قطاع معين مثل المصارف، أو الرعاية الصحية، أو التصنيع. يعزز المتدربون اعتماد التكنولوجيا من خلال مساعدة العميل على تحسين استخدام منتجاتنا، وإظهار ميزات تتجاوز الوظائف الأساسية، وضمان اعتماد أفضل الممارسات. ويعدون نقطة الاتصال الرئيسية للعميل في بيئة ما بعد البيع، مع التنسيق الاستباقي مع أي فريق أو منظمة وظيفية متقاطعة داخل شركتك. في Microsoft، يعمل المتدربون على مشاريع حقيقية بالتعاون مع فرق من جميع أنحاء العالم، بينما يستمتعون بوقتهم على طول الطريق. سيتم تمكينك لبناء مجتمع واستكشاف شغفك وتحقيق أهدافك. هذه هي فرصتك لتحويل حلولك وأفكارك إلى واقع أثناء العمل على أحدث التقنيات. تتمثل مهمة Microsoft في تمكين كل شخص وكل منظمة على هذا الكوكب لتحقيق المزيد. كموظفين، نجتمع بعقلية النمو، ونبتكر لتمكين الآخرين، ونتعاون لتحقيق أهدافنا المشتركة. كل يوم نبني على قيمنا المتمثلة في الاحترام والنزاهة والمساءلة لخلق ثقافة شاملة حيث يمكن للجميع الازدهار في العمل وخارجه. المسؤوليات تاريخ بدء البرنامج: يناير 2027 الموقع: الدوحة، قطر حول: برنامج "إرادة" هو برنامج Microsoft المصمم خصيصاً للمواطنين القطريين، ويهدف إلى تسريع توظيف القطريين وخلق تأثير في السوق من خلال التوظيف في بداية المسار المهني وبرامج صقل المهارات. نظرة عامة على البرنامج: تدريب Microsoft "إرادة" هو برنامج تدريبي مدفوع الأجر لمدة ستة أشهر يقدم شهادات ومهارات تقنية ومهنية معترف بها عالمياً، وتدريباً أثناء العمل يشمل التوجيه والتدريب والملازمة المهنية والمهام القائمة على سيناريوهات واقعية. تفاصيل البرنامج: البرنامج بدوام كامل ومدته 6 أشهر وينقسم إلى مرحلتين رئيسيتين (المرحلة الأولى - التأهيل وصقل المهارات، المرحلة الثانية - التدريب أثناء العمل) المرحلة الأولى: معسكر التأهيل وصقل المهارات (شهر واحد) التأهيل والتعريف بمهمة Microsoft وثقافتها واستراتيجيتها وهيكلها. التدريب التقني للحصول على شهادات Microsoft التقنية المعترف بها عالمياً. دورات في المهارات المهنية والشخصية بما في ذلك إدارة المشاريع، وإدارة التغيير، ومهارات التعامل الفعال مع الآخرين، والإبداع والابتكار، وإدارة الوقت. المرحلة الثانية: التدريب أثناء العمل (5 أشهر) الانضمام كمدير حساب نجاح عملاء (CSAM) للملازمة المهنية والتدريب أثناء العمل. جلسات التوجيه والتدريب. دعم فرق Microsoft في مشاريع التحول الرقمي. دورات تقنية متقدمة تشمل الذكاء الاصطناعي وتعلم الآلة والحوسبة السحابية. المسؤوليات: البحث عن معلومات حول العميل (على سبيل المثال، قراءة منشورات العملاء، والتحدث مع الزملاء والعملاء) للتعرف على أعمالهم واحتياجاتهم واستراتيجياتهم، والبقاء على اطلاع دائم بأعمال العملاء ونتائج أعمالهم. توصيل رؤى العملاء للفرق الداخلية. توصيل قيمة الأعمال للحلول لمنظمة العميل من خلال العروض التوضيحية، وسرد القصص، وما إلى ذلك. مراقبة والاستماع إلى الزملاء الكبار لبناء معرفة بقصص العملاء ذات الصلة وأفضل الممارسات في الصناعة أو المنافسة أو Microsoft لدعم نتائج الأعمال. التعامل مع الشركاء والخدمات الداخلية والخارجية ذات الصلة والاستفادة منها لدعم نتائج الأعمال حسب الاقتضاء. تحديد الشريك المناسب وتطوير خطة مشتركة للعمل بناءً على معرفة العميل. تنسيق الجهود مع الزملاء الداخليين عبر الوظائف لدعم نتائج الأعمال وتمكين تنفيذ نجاح العملاء من خلال "Microsoft واحدة". تحديد وبدء بناء علاقات مع أعضاء فريق العميل. العمل كصوت للعميل والشريك من خلال تعلم تحديد ومشاركة التعليقات حول القدرات التقنية، والعوائق، والرؤى المتعلقة بالعميل مع الفرق الداخلية (مثل الهندسة)، والاستفادة من الأدوات ذات الصلة (مثل قائمة المهام). الاستجابة للملاحظات ودعم التغيير الإيجابي داخل Microsoft. المؤهلات الحد الأدنى من المؤهلات الحصول حالياً على / إكمال درجة البكالوريوس / الماجستير في تكنولوجيا المعلومات (IT)، أو علوم الحاسوب، أو إدارة الأعمال، أو الهندسة، أو مجال ذي صلة. الجنسية القطرية. مخول قانونياً للعمل في قطر (مخول قانونياً = لديه جنسية أو حصل على تأشيرة صالحة أو تصريح عمل). إجادة اللغة الإنجليزية. المؤهلات المفضلة شغف بالتكنولوجيا وهوس بخدمة العملاء. إظهار مهارات إدارة أصحاب المصلحة والعلاقات. مهارات تواصل شفهية وكتابية وتحليلية وعرض ممتازة. يفضل الحصول على شهادات تقنية (على سبيل المثال، تقنية السحابة - Azure) ولكنها ليست مطلوبة. #EiP #MCAPSEiP سيكون هذا المنصب مفتوحاً لمدة لا تقل عن 5 أيام، مع قبول الطلبات على أساس مستمر حتى يتم شغل الوظيفة. تعد Microsoft جهة توظيف تلتزم بتكافؤ الفرص. سيحصل جميع المتقدمين المؤهلين على اعتبار للتوظيف بغض النظر عن العمر، أو الأصل، أو الجنسية، أو اللون، أو إجازة الأسرة أو الرعاية الطبية، أو الهوية أو التعبير الجنسي، أو المعلومات الجينية، أو حالة الهجرة، أو الحالة الاجتماعية، أو الحالة الطبية، أو الأصل القومي، أو الإعاقة الجسدية أو العقلية، أو الانتماء السياسي، أو حالة المحارب القديم المحمي أو الحالة العسكرية، أو العرق، أو الأصل الإثني، أو الدين، أو الجنس (بما في ذلك الحمل)، أو التوجه الجنسي، أو أي سمة أخرى محمية بموجب القوانين واللوائح والمراسيم المحلية المعمول بها. إذا كنت بحاجة إلى مساعدة بشأن التسهيلات الدينية و/أو التسهيلات المعقولة بسبب إعاقة أثناء عملية التقديم، اقرأ المزيد حول طلب التسهيلات.

Overview Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. Customer Success Acount Manager Interns(CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company. At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Program Start Date: January 2027 Location: Doha, Qatar About: Erada Program is Microsoft's program tailored for Qatari Nationals, aiming to accelerate Qataris employability and create market impact through Early-in-Profession recruitment, and skilling programs. Program overview: Microsoft Erada Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments. Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training) Phase one: Onboarding & Skilling Bootcamp (1 month) Onboarding and introduction to Microsoft’s mission, culture, strategy & structure. Technical skilling to obtain globally recognized Microsoft technical certifications. Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management. Phase two: On-the-job training (5 months) Joining as an CSAM for on-the-job shadowing and training. Mentorship and coaching sessions. Supporting Microsoft teams in digital transformation projects. Advanced technology trainings including AI, Machine Learning & Cloud Computing. Responsibilities: Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes. Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer. Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members. Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., One List). Responds to feedback and supports positive change within Microsoft. Qualifications Minimum Qualifications Currently pursuing/completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field. Qatari nationality. Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit). Fluency in English. Preferred Qualifications Passion for technology and customer obsessed. Displays stakeholder and relationship management. Excellent verbal and written communication, analytical and presentation skills. Technical Certification (e.g., cloud technology- Azure) are preferred but not required. #EiP #MCAPSEiP This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

دوام كامل لينكدإن

إدارة الغسيل

في الموقع - قطر - Lusail ٢٥ أغسطس ٢٠٢٦

أخرى

معلومات إضافية رقم الوظيفة 26107216 فئة الوظيفة: housekeeping & Laundry الموقع: المبنى رقم 153، الشارع 347، Lusail، قطر، قطر،عرض على الخريطة الجدول الزمني: دوام كامل هل الموقع بعيد؟ لا نوع الوظيفة: إدارة ملخص الوظيفة المسؤول عن عمليات الغسيل اليومية في الفندق وخدماته. توجيه العمل مع الموظفين لغسل وتجفيف وكي الملاءات لغرف النزلاء وقسم الأغذية والمشروبات/الطهي ضمن القيود الزمنية القائمة. الحفاظ على بيئة عمل آمنة ونظيفة. يسعى المنصب لضمان رضا النزلاء والموظفين مع تعظيم الأداء المالي للقسم. ملف المرشح التعليم والخبرة دبلوم مدرسة ثانوية أو GED؛ خبرة سنتان في الغسيل، التنظيف، أو مجال مهني مشابه. الأنشطة الأساسية للعمل إدارة عمليات القسم والميزانيات إدارة العمليات اليومية، ضمان الجودة والمعايير وتلبية توقعات العملاء يوميًا. الإشراف وإدارة الموظفين. إدارة جميع العمليات اليومية. فهم وظائف الموظفين بما يكفي لأداء الواجبات في غيابهم. توضيح أهمية إجراءات السلامة، تفصيل رموز الإجراءات، التأكد من فهم الموظفين لرموز السلامة، مراقبة العمليات والإجراءات المتعلقة بالسلامة. فهم الميزانيات وبيانات التشغيل وتقارير تقدم الرواتب حسب الحاجة للمساعدة في الإدارة المالية للقسم. ضمان سير العمل بشكل متسق لتقليل القفزات والتقلبات في الإنتاج. إثارة قضايا إلى مدير القسم والموارد البشرية عند اللزوم. استخدام المعلومات ذات الصلة والحكم الفردي لتحديد ما إذا كانت الأحداث أو العمليات تتوافق مع القوانين والتنظيمات أو المعايير. الإشراف على عمليات ورديات الغسيل اليومية والتأكد من الامتثال لجميع السياسات والمعايير والإجراءات. طلب وتدبير المستلزمات اللازمة. التأكد من توافر المستلزمات والمعدات والأدوات والزي الرسمي للعاملين لأداء وظائفهم. طلبمواد التنظيف والزي الرسمي ضمن الميزانية. فهم تأثير عمليات القسم على الأهداف والغايات المالية العامة للفندق وإدارتها لتحقيق الأهداف المدرجة في الميزانية أو تجاوزها. المشاركة في إدارة مصروفات القسم القابلة للسيطرة لتحقيق الأهداف المدرجة في الميزانية أو تجاوزها. العمل بفاعلية مع قسم الهندسة في احتياجات صيانة معدات الغسيل. المشاركة في اجتماعات القسم والتواصل المستمر برسالة واضحة ومتسقة بشأن أهداف القسم لإنتاج النتائج المرجوة. تشغيل جميع معدات القسم حسب الضرورة والإبلاغ عن الأعطال. وضع خطط دعم فعالة لتعويضات الأعطال. تقييم وتنفيذ تقنيات ومواد ومعدات جديدة. قيادة فرق الانضباط ضمان والحفاظ على مستوى إنتاجية الموظفين. استخدام مهارات التعامل مع الآخرين والاتصال للقيادة والتأثير وتشجيع الآخرين؛ يحث على اتخاذ قرارات مالية/أعمال سليمة؛ يظهر الأمانة والنزاهة؛ يقود بالقدوة. تشجيع وبناء الثقة المتبادلة واحترام وتعاون بين أعضاء الفريق. إقامة علاقات مفتوحة وتعاونية مع الموظفين وضمان قيامهم بالشيء نفسه ضمن الفريق. توفير وضمان خدمة عملاء استثنائية تقديم خدمات تفوق التوقعات لرضا واحتفاظ العملاء. تحسين الخدمة من خلال التواصل ومساعدة الأفراد على فهم احتياجات الضيوف، وتقديم التوجيه والتغذية الراجعة والتدريب الفردي عند الحاجة. وضع نموذج إيجابي لعلاقات الضيوف. تمكين الموظفين من تقديم خدمة عملاء ممتازة. إدارة وقيادة أنشطة الموارد البشرية ضمان نجاح الموظفين ووجود اعتراف بنجاح الفعاليات في جميع الورديات. تحديد احتياجات تطوير الآخرين وتوجيههم أو مساعدتهم في تحسين معارفهم أو مهاراتهم. توظيف، ومقابلة، واختيار، وتوظيف وترقية الموظفين في المنظمة. الإشراف على مستويات التوظيف لضمان تلبية الاحتياجات التشغيلية والأهداف المالية. جدولة الموظفين بفاعلية وفقًا لطلبات الأعمال وتتبع أوقات حضورهم. استدراج تعليقات العاملين، استخدام سياسة الباب المفتوح ومراجعة نتائج رضا الموظفين لتحديد ومعالجة مشاكل أو شواغل الموظفين. إدارة إجراءات الانضباط التدريجي للموظفين. إدارة عملية تقييم أداء الموظفين. التأكد من تطبيق سياسات الفندق بشكل عادل ومتناسق، وإنهاء إجراءات الانضباط والوثائق وفق SOPs و LSOPs ودعم عملية المراجعة الزميلة. الاحتفال بالنجاحات والاعتراف العلني بمساهمات أعضاء الفريق؛ التأكد من حدوث التقدير للموظفين في جميع الورديات. في فندق Marriott International، نحن ملتزمون بأن نكون صاحب عمل يوفر فرص متساوية للجميع، مرحباً بجميع الأفراد وتوفير فرص الوصول إليها. نحن نحفز بيئة تقدر وتحتفل بخلفيات موظفينا الفريدة. قوتنا الكبرى تكمن في المزيج الغني من الثقافة والمواهب والخبرات لموظفينا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة أو وضع المحاربين القدماء، أو أي أساس آخر يحميه القانون المعمول به. W Le Méridien نستلهم من عصر الفخامة في السفر، مقدّرين كل ثقافة من خلال أجواء أوروبية صريحة تستمتع بما هو الأفضل. ضيوفنا هم مستكشفون ثقافيون عالميون ومبدعون يقدرون لحظات الصفاء وتخفيف وتيرتهم ليستمتعوا بالوجهة. نقدم خدمة أصلية وأنيقة ولا تُنسى وتجارب تلهم الضيوف لاستمتاعهم بما هو الأفضل. نبحث عن أشخاص مثيرين ومبدعين للانضمام إلى فريقنا. إذا كنت تقدر التواصل مع ضيوف من فكر مثل تفكيرك ولديك دافع عميق لتقديم تجارب لا تُنسى، اطلع على فرص التطور الوظيفي في Le Méridien. بانضمامك إلى فريق Le Méridien، أنت تنضم إلى محفظة علامات Marriott International. كن حيث يمكنك العمل بأفضل ما لديك، ابدأ في تحقيق أهدافك، اشعر بالانتماء إلى مجتمع عالمي رائع، وكن أفضل نسخة من نفسك.

Additional Information Job Number 26107216 Job Category Housekeeping & Laundry Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance. CANDIDATE PROFILE Education And Experience High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area. CORE WORK ACTIVITIES Managing Department Operations and Budgets Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment. Leading Discipline Teams Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Providing and Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Managing and Conducting Human Resources Activities Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Le Méridien inspirujemy się epoką pełnych przepychu podróży, doceniając każdą kulturę poprzez wyraźnie europejską atmosferę delektowania się tym, co najlepsze. Nasi goście to ciekawi i kreatywni, kosmopolityczni poszukiwacze kultury, którzy doceniają chwile skupienia i zwolnienia tempa, by móc delektować się celem podróży. Zapewniamy autentyczną, elegancką i niezapomnianą obsługę oraz doświadczenia, które inspirują gości do czerpania radości z tego, co najlepsze. Szukamy ciekawych i kreatywnych osób, które dołączą do naszego zespołu. Jeśli cenisz sobie nawiązywanie kontaktów z podobnie myślącymi gośćmi i masz w sobie głębokie pragnienie dostarczania niezapomnianych wrażeń, zapoznaj się z możliwościami rozwoju kariery w Le Méridien. Stając się częścią zespołu Le Méridien, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

بيت.كوم

مدير المنافذ (مطعم إيطالي - متحدث الإيطالية)

في الموقع - قطر ٢٥ أغسطس ٢٠٢٦

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> ملخص الوظيفة مجالات المسؤولية تشمل المطاعم/الحانات وخدمة الغرف، إذا كانت ذات صلة. يشرف على عمليات المطعم اليومية ويساعد في تخطيط القوائم، ويحافظ على معايير النظافة ويساعد النوادل والموظفين في الأرض أثناء فترات التناول الذروة. يسعى باستمرار لتحسين رضا الضيوف والموظفين وتحقيق الأداء المالي في مجالات المسؤولية. يحدد التدريب اللازم لتحقيق الأهداف، ثم ينفذ الخطة. الملف الشخصي للمرشح  التعليم والخبرة • شهادة الثانوية العامة أو GED؛ 4 سنوات خبرة في مجال الطعام والشراب، الطهي، أو مجال مهني ذو صلة. أو • درجة لمدة عامين من جامعة معتمدة في إدارة الخدمات الغذائية، إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص ذو صلة؛ خبرة سنتين في مجال الطعام والشراب، الطهي، أو مجال مهني ذو صلة. الأنشطة الأساسية للعمل إدارة العمليات اليومية • يشرف ويدير الموظفين. يدير جميع عمليات اليوم-اليوم. يفهم وظائف الموظفين بما يكفي لأداء الواجبات في غياب الموظفين. • يحافظ على معايير الخدمة والنظافة في مطعم، بار/صالات، وخدمات الغرف. • يراجع مستويات التوظيف لضمان تلبية خدمة الضيوف والاحتياجات التشغيلية والأهداف المالية. قيادة فريق الطعام والشراب • يستخدم مهارات التعامل والتواصل لقيادة المؤثرين وتحفيزهم؛ يدعو إلى اتخاذ قرارات مالية/أعمال سليمة؛ يظهر الأمانة/النزاهة؛ يقود بالقدوة. • يشجع ويبني الثقة المتبادلة والاحترام والتعاون بين أعضاء الفريق. • يعمل كنموذج يحتذى به لإظهار السلوكيات المناسبة. • يحدد احتياجات تطوير الآخرين ويدربهم أو يرشدهم أو يساعدهم على تحسين معارفهم أو مهاراتهم. • يطور أهداف وخطط محددة للأولويات والتنظيم وإنجاز العمل. • يضمن ويحافظ على مستوى إنتاجية الموظفين. • يوفر القيادة والرؤية والتوجه لجمع وأولوية أهداف القسم بشكل فعال وكفؤ. • يضمن التزام جميع سياسات وخطط قطاع الطعام والشراب من خلال التدريب والإشراف والمتابعة والإدارة التطبيقية. • يضمن الامتثال لجميع القوانين واللوائح المعمول بها. • يضمن الامتثال لمعايير التعامل مع الطعام والنظافة. • يضمن فهم الموظفين لقوانين الخمور المحلية والولاية والفدرالية. • يؤسس ويحافظ على علاقات مفتوحة وتعاونية مع الموظفين ويضمن أن يقوم الموظفون بالمثل داخل الفريق. • يضع إرشادات حتى يفهم الموظفون التوقعات والحدود. • يراقب خدمة مشروبات الكحول وفقاً للقوانين المحلية. ضمان خدمة استثنائية للزبائن • يقدم خدمات تفوق التوقعات لرضا الضيوف واحتفاظهم. • يحسن الخدمة من خلال التواصل ومساعدة الأفراد على فهم احتياجات الضيوف، وتقديم الإرشاد والتغذية الراجعة والتوجيه الفردي عند اللزوم. • يدير العمليات اليومية، يضمن الجودة والمعايير وتلبية توقعات العملاء يومياً. • يظهر القيادة في ضيافة الضيوف، يقدم خدمة عملاء ممتازة ويخلق أجواء إيجابية لعلاقات الضيوف. • يمكِّن الموظفين من تقديم خدمة عملاء ممتازة. • يعمل كنموذج لخدمة الضيوف للمطاعم، يضرب مثالاً جيداً على خدمة العملاء الممتازة ويخلق أجواء إيجابية لعلاقات الضيوف. • يعالج مشاكل وشكاوى الضيوف. • يلتقي بالضيوف بشكل غير رسمي أثناء الوجبات أو عند المغادرة للحصول على ملاحظات حول جودة الطعام والشراب ومستويات الخدمة والرضا العام. • يضمن اتخاذ إجراءات تصحيحية لتحسين نتائج الخدمة باستمرار. • يدمج رضا الضيوف كجزء من اجتماعات القسم مع التركيز على التحسين المستمر. • يدير تقديم الخدمة في منافذ البيع لضمان خدمة ممتازة من نقطة الدخول حتى المغادرة (مثلاً الترحيب من قبل مضيفة، سرعة أخذ الطلب وتقديم الطعام والشراب، تلبية الطلبات الخاصة، تحصيل الدفع والدعوة للعودة). إدارة وتنفيذ أنشطة الموارد البشرية • يوفر التوجيه والإرشاد للمرؤوسين، بما في ذلك وضع معايير الأداء ومراقبة الأداء. • يحدد احتياجات تعليم الآخرين، يطور برامج تعليمية رسمية أو تدريبية أو دروس، ويعلم أو يدرس الآخرين. • يضمن معاملة الموظفين بعدل ونزاهة. يسعى لزيادة معدل الاحتفاظ بالموظفين. • يضمن أن يتلقى الموظفون تدريبات مستمرة لفهم توقعات الضيوف. • يستجلب ملاحظات الموظفين، يستخدم سياسة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Ensures and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. • Ensures compliance with all applicable laws and regulations. • Ensures compliance with food handling and sanitation standards. • Ensures staff understands local, state and Federal liquor laws. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Establishes guidelines so employees understand expectations and parameters. • Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Ensures corrective action is taken to continuously improve service results. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Ensures employees are treated fairly and equitably. Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Ensures recognition is taking place across areas of responsibility. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

دوام كامل بيت.كوم

مدير DMS كِلوب

في الموقع - قطر ١١ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

<h2 class=\"h5\">وصف العمل</h2> <div class=\"t-break\" data-jb-field=\"description\"> الغرض من العملالمسؤول عن إدارة النظام الشامل، والإدارة، والدعم، والتحسين المستمر لنظام إدارة الوكلاء Keyloop DMS عبر المؤسسة. سيعمل الدور عن كثب مع أصحاب المصلحة في العمل، وKeyloop، وفِرق تكنولوجيا المعلومات الداخلية لضمان دعم النظام للعمليات التجارية بشكل فعال، مع الحفاظ على الاستقرار والأمان، واستمراره في تلبية المتطلبات المت evolving للأعمال. 1. إدارة نظام Keyloop<ul><li>إدارة بيئة DMS Keyloop الشاملة، بما في ذلك التكوين، والإدارة، وتوفر النظام.</li><li>التأكد من أن Keyloop يدعم بشكل صحيح عمليات المبيعات، والخدمات ما بعد البيع، وقطع الغيار، وورشة العمل، والمالية، وغيرها من عمليات الأعمال ذات الصلة.</li><li>إدارة معلمات النظام، وصول المستخدمين، الأدوار، الأذونات، والتكوينات.</li><li>مراقبة أداء النظام وتحديد القضايا المحتملة قبل أن تؤثر على عمليات الأعمال.</li><li>التنسيق مع فرق دعم Keyloop للحوادث، والقضايا التقنية، والطلبات المتعلقة بالنظام.</li></ul>2. تحسين العمليات التجارية والنظام<ul><li>العمل بشكل وثيق مع أقسام الأعمال لفهم المتطلبات التشغيلية وتحويلها إلى حلول نظام Keyloop.</li><li>مراجعة العمليات الحالية وتوصية التحسينات من خلال إعدادات النظام، أوالأتمتة، أو إعادة تصميم العملية.</li><li>التأكد من أن عمليات Keyloop متوافقة مع الإجراءات التجارية المعتمدة والضوابط الداخلية.</li><li>دعم تنفيذ عمليات جديدة، ووحدات، وتحسينات النظام.</li><li>تحديد الفرص لتقليل العمل اليدوي وتحسين الكفاءة التشغيلية من خلال Keyloop.</li></ul>3. التحسينات والمشاريع للنظام<ul><li>إدارة طلبات تحسين Keyloop وتنسيق التنفيذ مع Keyloop وأصحاب المصلحة الداخليين.</li><li>المشاركة في ترقيات Keyloop والتحديثات والتكاملات وتنفيذ الوحدات الجديدة.</li><li>تنسيق الاختبار، واختبار قبول المستخدم، والنشر، والدعم ما بعد التطبيق.</li><li>الحفاظ على توثيق مناسب لتغييرات النظام والتكوين والتكامل.</li><li>التأكد من اختبار التغييرات واعتمادها بشكل صحيح قبل نقلها إلى الإنتاج.</li></ul>4. التكامل والتنسيق الفني<ul><li>التنسيق في تكاملات Keyloop مع أنظمة أعمال أخرى، بما في ذلك المالية/ERP، ذكاء الأعمال BI، منصات الدفع، أنظمة التأمين، وتطبيقات الطرف الثالث الأخرى.</li><li>العمل مع فرق تكنولوجيا المعلومات الداخلية والموردين الخارجيين لاستكشاف مشكلات التكامل.</li><li>مراقبة تدفق البيانات بين Keyloop والأنظمة المتكاملة.</li><li>دعم دقة البيانات وتناسقها عبر المنصات المتكاملة.</li></ul>5. دعم المستخدم والتدريب<ul><li>تقديم دعم المستوى 2/المستوى 3 للحوادث المرتبطة بـ Keyloop والقضايا التجارية.</li><li>التنسيق مع مكتب خدمات تكنولوجيا المعلومات لضمان تسجيل الحوادث في Keyloop وتحديد أولوياتها وحلها بشكل صحيح.</li><li>دعم المستخدمين في فهم وظائف Keyloop وأفضل الممارسات.</li><li>تطوير أو تنسيق تدريبات المستخدم، والكتيبات، ووثائق النظام.</li><li>تحديد مشكلات المستخدم المتكررة وتوصية الإجراءات التصحيحية.</li></ul>6. البيانات والتقارير<ul><li>ضمان دقة ونزاهة البيانات المحفوظة ضمن Keyloop.</li><li>دعم تقارير الإدارة ومتطلبات BI المرتبطة ببيانات Keyloop.</li><li>التنسيق مع فرق BI لحل تباينات البيانات والتقارير.</li><li>المساعدة في تطوير التقارير، ولوحات البيانات، ومؤشرات الأداء التشغيلية عند الحاجة.</li><li>مراقبة جودة البيانات والتحقيق في التباينات بين Keyloop وأنظمة أخرى.</li></ul>7. إدارة البائعين وأصحاب المصلحة<ul><li>العمل كنقطة الاتصال الأساسية بين المؤسسة وKeyloop.</li><li>إدارة تذاكر دعم البائعين، والتصعيد، وSLA، والقضايا العالقة.</li><li>مراجعة مقترحات البائعين، وعروض الأسعار، والتحسينات، ومتطلبات الترخيص.</li><li>التنسيق مع المالية، والمبيعات، والخدمات ما بعد البيع، وقطع الغيار، والموارد البشرية، وغيرها من الأقسام حول متطلبات Keyloop.</li><li>ضمان التزام أنشطة البائعين والتسليمات بالمتطلبات والجداول الزمنية المتفق عليها.</li></ul>8. الأمن والامتثال<ul><li>ضمان ضوابط وصول مناسبة وفصل الواجبات داخل Keyloop.</li><li>إجراء مراجعات دورية للوصول للمستخدمين وأذونات النظام.</li><li>التأكد من أن تغييرات النظام تتبع إجراءات إدارة التغيير في تكنولوجيا المعلومات.</li><li>دعم عمليات التدقيق الداخلية والخارجية المتعلقة بـ Keyloop.</li><li>ضمان امتثال عمليات Keyloop لسياسات الشركة ومتطلباتها الأمنية والمتطلبات التنظيمية المعمول بها.</li></ul>9. التوثيق والحوكمة<ul><li>الحفاظ على توثيق نظام Keyloop، وسجلات التكوين، وتدفقات العمليات، وتوثيق التكامل.</li><li>الحفاظ على سجل التحسينات والتحديات والمخاطر والإجراءات المفتوحة مع البائعين.</li><li>إنشاء وصيانة حوكمة ودعم Keyloop المناسبة.</li><li>إعداد تقارير دورية للإدارة حول أداء النظام، والمشاكل، والمشروعات، والتحسينات.</li></ul> </div><h2 class=\"h5\">المهارات</h2> <div data-jb-field=\"skills\">المؤهلات<ul><li>درجة البكالوريوس في تكنولوجيا المعلومات، علوم الحاسوب، أنظمة معلومات الأعمال، أو مجال ذو صلة.</li><li>شهادات ذات صلة في IT، إدارة المشاريع، أو أنظمة السيارات ستكون ميزة.</li></ul>الخبرة<ul><li>6+ سنوات خبرة في دعم تطبيقات IT، إدارة DMS، أو أنظمة السيارات.</li><li>الخبرة العملية مع Keyloop DMS مطلوبة.</li><li>الخبرة في العمل مع موزعي السيارات وعمليات أعمال الوكالات مرغوبة بشدة.</li><li>الخبرة في تكامل الأنظمة، وواجهات برمجة التطبيقات، وقواعد البيانات، والتقارير، وأدوات BI.</li><li>الخبرة في إدارة مزودي برمجيات طرف ثالث وفرق الدعم.</li><li>الخبرة في تنفيذ الأنظمة، والترقيات، واختبار قبول المستخدم، وإدارة التغيير.</li></ul>المهارات التقنية<ul><li>فهم قوي لوظائف وتكوين Keyloop DMS.</li><li>فهم لعمليات وكلاء السيارات، بما في ذلك:</li><li>مبيعات المركبات</li><li>خدمات ما بعد البيع</li><li>ورشة العمل</li><li>قطع الغيار</li><li>الضمان</li><li>التأمين</li><li>إدارة العملاء</li><li>فواتير المركبات</li><li>دمج المحاسبة/المالية</li><li>معرفة بقواعد البيانات وSQL.</li><li>فهم لواجهات برمجة التطبيقات وتكامل الأنظمة.</li><li>معرفة بمنصات التقارير وBI.</li><li>فهم قوي لـ Microsoft 365 وبيئات تكنولوجيا معلومات الشركات.</li><li>معرفة بمبادئ ITIL وإدارة خدمات تكنولوجيا المعلومات.</li><li>فهم جيد لأمن المعلومات وإدارة الوصول.</li></ul>المهارات الناعمة<ul><li>مهارات تحليلية قوية وحل المشكلات.</li><li>مهارات تواصل قوية وإدارة أصحاب المصلحة.</li><li>مهارات قوية في إدارة البائعين والتفاوض.</li><li>القدرة على العمل مع الأطراف الفنية وغير الفنية.</li><li>مهارات قوية في إدارة المشاريع والوقت.</li><li>القدرة على إدارة أولويات متعددة والعمل تحت الضغط.</li><li>اهتمام قوي بالتفاصيل.</li><li>نهج استباقي لتحديد وحل مشاكل النظام.</li><li>فهم قوي للأعمال والقدرة على ترجمة متطلبات الأعمال إلى حلول تقنية.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job PurposeThe Keyloop Manager is responsible for the overall management, administration, support, and continuous improvement of the Keyloop Dealer Management System (DMS) across the organization. The role will work closely with business stakeholders, Keyloop, and internal IT teams to ensure the system supports business operations effectively, remains stable and secure, and continues to meet evolving business requirements. 1. Keyloop System Management<ul><li>Manage the overall Keyloop DMS environment, including configuration, administration, and system availability.</li><li>Ensure Keyloop is properly supporting Sales, Aftersales, Parts, Workshop, Finance, and other relevant business processes.</li><li>Manage system parameters, user access, roles, permissions, and configurations.</li><li>Monitor system performance and identify potential issues before they impact business operations.</li><li>Coordinate with Keyloop support teams for incidents, technical issues, and system-related requests.</li></ul>2. Business Process & System Optimization<ul><li>Work closely with business departments to understand operational requirements and translate them into Keyloop system solutions.</li><li>Review existing processes and recommend improvements through system configuration, automation, or process redesign.</li><li>Ensure that Keyloop processes are aligned with approved business procedures and internal controls.</li><li>Support the implementation of new processes, modules, and system enhancements.</li><li>Identify opportunities to reduce manual work and improve operational efficiency through Keyloop.</li></ul>3. System Enhancements & Projects<ul><li>Manage Keyloop enhancement requests and coordinate implementation with Keyloop and internal stakeholders.</li><li>Participate in Keyloop upgrades, patches, integrations, and new module implementations.</li><li>Coordinate testing, UAT, deployment, and post-implementation support.</li><li>Maintain proper documentation for system changes, configurations, and integrations.</li><li>Ensure changes are properly tested and approved before being moved into production.</li></ul>4. Integration & Technical Coordination<ul><li>Coordinate Keyloop integrations with other business systems, including Finance/ERP, BI, payment platforms, insurance systems, and other third-party applications.</li><li>Work with internal IT teams and external vendors to troubleshoot integration issues.</li><li>Monitor data flow between Keyloop and integrated systems.</li><li>Support data accuracy and consistency across integrated platforms.</li></ul>5. User Support & Training<ul><li>Provide Level 2/Level 3 support for Keyloop-related incidents and business issues.</li><li>Coordinate with the IT Service Desk to ensure Keyloop incidents are properly logged, prioritized, and resolved.</li><li>Support users in understanding Keyloop functionality and best practices.</li><li>Develop or coordinate user training, manuals, and system documentation.</li><li>Identify recurring user issues and recommend corrective actions.</li></ul>6. Data & Reporting<ul><li>Ensure the accuracy and integrity of data maintained within Keyloop.</li><li>Support management reporting and BI requirements related to Keyloop data.</li><li>Coordinate with BI teams to resolve data and reporting discrepancies.</li><li>Assist in developing reports, dashboards, and operational KPIs where required.</li><li>Monitor data quality and investigate inconsistencies between Keyloop and other systems.</li></ul>7. Vendor & Stakeholder Management<ul><li>Act as the primary point of contact between the organization and Keyloop.</li><li>Manage vendor support tickets, escalations, SLAs, and outstanding issues.</li><li>Review vendor proposals, quotations, enhancements, and licensing requirements.</li><li>Coordinate with Finance, Sales, Aftersales, Parts, HR, and other departments on Keyloop-related requirements.</li><li>Ensure vendor activities and deliverables are aligned with agreed requirements and timelines.</li></ul>8. Security & Compliance<ul><li>Ensure appropriate access controls and segregation of duties within Keyloop.</li><li>Conduct periodic reviews of user access and system permissions.</li><li>Ensure system changes follow IT change-management procedures.</li><li>Support internal and external audits related to Keyloop.</li><li>Ensure Keyloop processes comply with company policies, security requirements, and applicable regulatory requirements.</li></ul>9. Documentation & Governance<ul><li>Maintain Keyloop system documentation, configuration records, process flows, and integration documentation.</li><li>Maintain a register of system enhancements, issues, risks, and outstanding vendor actions.</li><li>Establish and maintain appropriate Keyloop governance and support procedures.</li><li>Prepare regular management reports on system performance, issues, projects, and improvements.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Qualifications<ul><li>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</li><li>Relevant certifications in IT, project management, or automotive systems would be an advantage.</li></ul>Experience<ul><li>6+ years of experience in IT application support, DMS management, or automotive systems.</li><li>Hands-on experience with Keyloop DMS is required.</li><li>Experience working with automotive dealerships and dealership business processes is highly desirable.</li><li>Experience with system integrations, APIs, databases, reporting, and BI tools.</li><li>Experience managing third-party software vendors and support teams.</li><li>Experience with system implementations, upgrades, UAT, and change management.</li></ul>Technical Skills<ul><li>Strong knowledge of Keyloop DMS functionality and configuration.</li><li>Understanding of automotive dealership processes, including:</li><li>Vehicle Sales</li><li>Aftersales</li><li>Workshop</li><li>Parts</li><li>Warranty</li><li>Insurance</li><li>Customer management</li><li>Vehicle invoicing</li><li>Accounting/Finance integration</li><li>Knowledge of databases and SQL.</li><li>Understanding of APIs and system integrations.</li><li>Knowledge of reporting and BI platforms.</li><li>Strong understanding of Microsoft 365 and enterprise IT environments.</li><li>Knowledge of ITIL and IT service management principles.</li><li>Good understanding of information security and access management.</li></ul>Soft Skills<ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and stakeholder-management skills.</li><li>Strong vendor-management and negotiation skills.</li><li>Ability to work with both technical and non-technical stakeholders.</li><li>Strong project and time-management skills.</li><li>Ability to manage multiple priorities and work under pressure.</li><li>Strong attention to detail.</li><li>Proactive approach to identifying and resolving system issues.</li><li>Strong business understanding and ability to translate business requirements into technical solutions.</li></ul> </div>

بيت.كوم

مدير أAcct نجاح العملاء

في الموقع - قطر ١ أغسطس ٢٠٢٦

خدمة العملاء

<h2 class=\"h5\">وصف العمل</h2> <div class=\"t-break\" data-jb-field=\"description\"> نظرة عامة انطلق لبناء مجتمع، واستكشف شغفك وافعل أفضل ما لديك في مايكروسوفت مع آلاف متدربي الجامعة من كل جانب من العالم. ستتيح لك هذه الفرصة جلب طموحاتك وموهبتك وإمكاناتك—and الحماس للرحلة القادمة.   Interns من قسم نجاح العملاء (CSAM) يفهمون صناعة عملائهم وعمليات أعمالهم، والتي قد تتضمن تركيزاً صناعيّاً أو عموديّاً مثل البنوك أو الرعاية الصحية أو التصنيع. يعزز اعتماد التكنولوجيا من خلال مساعدة العميل في تحسين استخدام منتجاتنا، وإظهار الميزات التي تتجاوز الوظائف الأساسية، وضمان اعتماد أفضل الممارسات. نقطة اتصال رئيسية للعميل في بيئة ما بعد البيع الإنتاجية، التنسيق بشكل استباقي مع أي فريق وظيفي آخر أو منظمة داخل شركتك. في مايكروسوفت، يعمل المتدربون على مشاريع واقعية بالتعاون مع فرق عبر العالم، مع الاستمتاع بالمرح في الطريق. ستتمكن من بناء المجتمع، واستكشاف شغفك وتحقيق أهدافك. هذه هي فرصتكم لجعل حلولكم وأفكاركم حية أثناء العمل على تكنولوجيا رائدة. مهمة مايكروسوفت هي تمكين كل شخص وكل منظمة على الكوكب من إنجاز المزيد. كموظفين نلتف معاً بعقلية النمو، نبتكر لنمكّن الآخرين، ونتعاون لتحقيق أهدافنا المشتركة. كل يوم نبني على قيمنا المتمثلة في الاحترام والنزاهة والمساءلة لخلق ثقافة شمولية يزدهر فيها الجميع في العمل وخارجه. المسؤوليات تاريخ بدء البرنامج: يناير 2027 الموقع: الدوحة، قطر عن: برنامج إرادة هو برنامج مايكروسوفت المصمم لـ المواطنين القطريين، يهدف إلى تسريع قابليّة توظيف القطريين وإحداث تأثير سوقي من خلال التوظيف المبكر والتدريب المهني. نظرة عامة على البرنامج:  تدريب داخلي من مايكروسوفت إرادة هو برنامج تدريبي مدفوع الأجر لمدة ستة أشهر يوفر شهادات تقنية ومهنية معتمدة عالمياً ومهارات، وتدريب عملي يتضمن الإرشاد والتوجيه وتظليل الوظيفة وتعيينات في سيناريوهات واقعية. تفاصيل البرنامج: البرنامج مدة 6 أشهر، بدوام كامل مقسَّم إلى مرحلتين رئيسيتين (المرحلة 1 - الإعداد والتدريب، المرحلة 2 - التدريب أثناء العمل) المرحلة الأولى: التوجيه والتدريب كابتشين (شهر واحد) <ul><li>التوجيه وتقديم فكرة عن مهمة مايكروسوفت وثقافتها واستراتيجيتها وبنيتها.</li><li>تدريب تقني للحصول على شهادات تقنية معتمدة من مايكروسوفت.</li><li>دورات تدريب مهني ومهارات شخصية بما في ذلك إدارة المشاريع، إدارة التغيير، المهارات الشخصية الفعالة، الإبداع والابتكار، وإدارة الوقت.</li></ul>المرحلة الثانية: التدريب أثناء العمل (5 أشهر) <ul><li>الالتحاق كـ CSAM للم shadowsing وتدريب أثناء العمل.</li><li>جلسات التوجيه والإرشاد.</li><li>دعم فرق مايكروسوفت في مشاريع التحول الرقمي.</li><li>تدريبات تقنية متقدمة تشمل الذكاء الاصطناعي، التعلم الآلي والحوسبة السحابية.</li></ul>المسؤوليات: <ul><li>يبحث عن معلومات عن العميل من خلال البحث (مثلاً قراءة منشورات العملاء، والتحدث مع الأقران والعملاء) لفهم أعمالهم واحتياجاتهم واستراتيجيتهم ومتابعة الأعمال والنتائج الخاصة بالعميل. يقوم بنقل رؤى العميل إلى الفرق الداخلية</li><li>يُبرز قيمة حلول المؤسسة من خلال العروض والقصص، ويُلاحظ ويستمع إلى الزملاء الكبار لبناء معرفة عن قصص العملاء والسوق والممارسات الفضلى لدى مايكروسوفت لدعم نتائج الأعمال.</li><li>يتفاعل مع الشركاء الداخليين والخارجيين المناسبين و/أو الخدمات لدعم نتائج الأعمال كما هو مناسب. يحدد الشريك المناسب ويضع خطة مشتركة للعب بناءً على معرفة العميل.</li><li>ينسّق مع نظرائه الداخليين عبر الوظائف لدعم نتائج الأعمال وتمكين تنفيذ نجاح العملاء من خلال One Microsoft. يحدد ويبدأ في تطوير العلاقات مع أعضاء فريق العميل.</li><li>يلعب دور صوت العميل والشريك من خلال تعلم كيفية تحديد وتبادل الملاحظات حول القدرات التقنية، والعوائق، والرؤى المتعلقة بالعميل مع الفرق الداخلية (مثل الهندسة)، مع استخدام الأدوات المناسبة (مثل OneList). يستجيب للملاحظات ويدعم التغيير الإيجابي داخل مايكروسوفت.</li></ul> المؤهلات المؤهلات الدنيا <ul><li>جارٍ متابعة/إكمال درجة البكالوريوس/الماجستير في تكنولوجيا المعلومات، علوم الحاسوب، إدارة الأعمال، الهندسة، أو مجال ذات صلة.</li><li>الجنسية القطرية.</li><li>مرخص قانوناً للعمل في قطر (الترخيص القانوني = الحصول على جنسية أو الحصول على تأشيرة عمل سارية).</li><li>إتقان اللغة الإنجليزية.</li></ul>المؤهلات المفضلة <ul><li>شغف التكنولوجيا وتركز العميل.</li><li>إظهار إدارة أصحاب المصلحة والعلاقات.</li><li>مهارات اتصال شفوية وكتابية ممتازة، تحليلية وعرضية.</li><li>شهادة تقنية (مثلاً تكنولوجيا السحابة - Azure) مفضلة لكنها ليست مطلوبة.</li></ul>#EiP #MCAPSEiP سيكون هذا المنصب مفتوحاً لمدة أقَلها 5 أيام، مع قبول الطلبات بشكل مستمر حتى شغل المنصب. مايكروسوفت هي صاحب عمل يوفّر فرص متساوية. ستنال جميع الطلبات المؤهلة الاعتبار للتوظيف دون النظر إلى العمر، الأصل، الجنسية، اللون، الإجازة العائلية أو الطبية، الهوية الجندرية أو التعبير، المعلومات الوراثية، وضع الهجرة، الحالة الزوجية، الحالة الصحية، الأصل الوطني، الإعاقة البدنية أو العقلية، الانتماء السياسي، حالة المحارب المحمي أو العسكري، العِرق، الدين، الجنس (بما في ذلك الحمل)، التوجه الجنسي، أو أي سمة أخرى محمية بموجب القوانين واللوائح المحلية. إذا كنت تحتاج مساعدة في الترتيبات الدينية و/أو ترتيبات معقولة بسبب إعاقة أثناء عملية التقديم، اقرأ المزيد عن طلب الترتيبات.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.   Customer Success Acount Manager Interns(CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company. At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Program Start Date: January 2027 Location: Doha, Qatar About: Erada Program is Microsoft's program tailored for Qatari Nationals, aiming to accelerate Qataris employability and create market impact through Early-in-Profession recruitment, and skilling programs. Program overview:  Microsoft Erada Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments. Program Details: The 6 months, full-time program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training) Phase one: Onboarding & Skilling Bootcamp (1 month) <ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul>Phase two: On-the-job training (5 months) <ul><li>Joining as an CSAM for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul>Responsibilities: <ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul> Qualifications Minimum Qualifications <ul><li>Currently pursuing/completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.</li><li>Qatari nationality.</li><li>Legally authorized to work in Qatar (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul>Preferred Qualifications <ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul>#EiP #MCAPSEiP This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. </div>

دوام كامل

Practice Manager

في الموقع - قطر - الدوحة ٢٧ يوليو ٢٠٢٦

تكنولوجيا المعلومات

Job Description To support effective operation, coordination, control, and continual improvement of Change Enablement and Release Management across in-scope services. The role helps ensure that changes and releases are properly recorded, assessed, authorized, scheduled, communicated, deployed, validated, supported, and closed in accordance with approved procedures. Working under the guidance of the Practice Manager or Senior Consultant, the role contributes to service stability, business continuity, release quality, auditability, and timely delivery across traditional, cloud, Agile, Dev Ops, and CI/CD environments. Responsibilities Support the day-to-day administration and consistent execution of Change Enablement, Release Management, and related Deployment Management procedures, templates, workflows, and controls. Review Requests for Change (RFCs) and release records for completeness, correct categorization and priority, business and technical justification, risk and impact information, affected services or configuration items, dependencies, implementation plans, testing evidence, rollback plans, and required approvals. Coordinate standard, normal, emergency, and major changes in accordance with approved change models and escalation paths, and promptly escalate incomplete, high-risk, conflicting, or unauthorized requests. Prepare Change Advisory Board, Emergency Change Advisory Board, release-readiness, and go/no-go meeting packs; schedule meetings, record decisions and conditions, issue minutes, and track actions to closure. Maintain the forward schedule of change and the integrated release calendar, checking deployment windows, maintenance periods, freeze or blackout dates, business events, resource constraints, dependencies, and schedule conflicts. Support release planning and coordination across build, packaging, testing, user acceptance, training, pre-production, production deployment, validation, early-life support, handover, and closure. Collect and validate readiness evidence, including approved scope, test results, defect status, security and compliance clearances, configuration baselines, operational acceptance, support readiness, communications, monitoring, deployment checklists, and recovery arrangements. Confirm that implementation, deployment, validation, rollback or back-out, contingency, communication, and recovery plans are documented, approved, and communicated before implementation. Monitor approved changes and releases during implementation, maintain status and decision records, coordinate involved teams, and escalate delays, failures, deviations, or emerging service risks. Support timely stakeholder communications before, during, and after changes and releases, covering expected impact, outages, progress, delays, success, rollback, restoration, and closure. Ensure change and release records, approvals, evidence, deployment logs, configuration updates, knowledge articles, operational documents, and closure information are accurate, traceable, current, and retained in the authorized toolset. Assist with post-implementation reviews and release retrospectives for failed, emergency, repeated, high-impact, or high-risk changes; document lessons learned and track corrective and preventive actions. Produce regular operational reports and dashboards covering change success, failed and emergency changes, schedule adherence, approval cycle time, release frequency, rollback, post-release incidents, outstanding actions, and data-quality exceptions. Coordinate supplier and third-party changes and releases, confirming alignment with contractual controls, maintenance windows, evidence requirements, service levels, and customer communications. Support Agile, Dev Ops, CI/CD, cloud, infrastructure-as-code, and automated deployment activities while ensuring required approvals, traceability, security, segregation of duties, and operational-readiness controls are followed. Maintain practice documents, work instructions, change models, standard-change records, calendars, checklists, communication templates, and knowledge content under document-control requirements. Assist with record-quality reviews, process compliance checks, audit evidence preparation, and follow-up of identified gaps or corrective actions. Identify recurring delays, control gaps, data-quality issues, avoidable manual work, and automation opportunities, and contribute to practical continual-improvement initiatives. Qualifications Required Education, Knowledge, and Certifications: Bachelor’s degree in information technology, computer science, SW engineering, engineering, information systems, or a related discipline. ITIL 4 Foundation certification is required; advanced ITIL 4 knowledge or relevant practice qualifications in Change Enablement, Release Management, Deployment Management, Service Configuration Management, Create, Deliver and Support, High-Velocity IT, or Direct, Plan and Improve are strongly preferred. Professional certification or formal training in Dev Ops, SAFe, Agile, Azure Dev Ops, cloud platforms, Site Reliability Engineering, SIAM, COBIT, ISO/IEC 20000, Lean Six Sigma, project management, risk management, information security, or business continuity is advantageous. Strong knowledge of IT service-management principles, service value systems, value streams, service transition, software and infrastructure delivery lifecycles, operational readiness, service reliability, customer experience, risk management, and continual improvement. Good understanding of governance, internal control, segregation-of-duties, information security, privacy, regulatory notification, audit evidence, contractual obligations, service levels, and supplier-governance requirements. Knowledge of modern delivery patterns including cloud, containers, microservices, infrastructure-as-code, continuous integration, continuous delivery, progressive delivery, automated testing, and deployment orchestration. Knowledge of service-level agreements, operational-level agreements, underpinning contracts, experience-level agreement, release policies, maintenance windows, business calendars, and customer-specific change controls. Required Hard Skills Working knowledge of Change Enablement, Release Management, and Deployment Management lifecycles, roles, controls, approvals, escalation paths, and record requirements. Ability to review RFCs and release records, identify missing information, assess basic risk and impact, verify dependencies, and follow approved authorization and scheduling procedures. Practical capability in CAB administration, forward-schedule maintenance, release-calendar coordination, meeting documentation, decision tracking, and action’s follow-up. Ability to coordinate release readiness, deployment checklists, testing evidence, operational acceptance, communication, rollback, early-life support, handover, and closure activities. Working knowledge of enterprise ITSM platforms and delivery tools such as Service Now, BMC, Micro Focus, Jira, Azure Dev Ops, Git, Jenkins, Git Lab, Git Hub Actions, or equivalent solutions. Basic understanding of application, infrastructure, cloud, network, cybersecurity, database, middleware, web, mobile, container, and microservice delivery environments. Understanding configuration-management and CMDB concepts, service and configuration-item relationships, versioning, building artifacts, deployment packages, and release traceability. Ability to prepare operational reports, dashboards, data-quality checks, trend summaries, management presentations, and auditable supporting evidence. Strong documentation skills covering procedures, change and release records, minutes, calendars, checklists, communications, work instructions, knowledge articles, and action logs. Required Soft Skills Clear verbal and written communication with technical teams, service managers, customers, and suppliers. Good coordination, facilitation, follow-up, and stakeholder-management skills across multiple teams and concurrent activities. Strong planning, prioritization, organizational discipline, and ability to manage time-sensitive work and competing deadlines. Analytical thinking and attention to detail when reviewing records, evidence, schedules, risks, dependencies, and implementation status. Ability to work collaboratively, ask appropriate questions, escalate concerns promptly, and follow decisions through to closure. Ability to explain technical or operational information in a clear, structured, and audience-appropriate manner. Behavioral Demonstrates accountability, reliability, integrity, confidentiality, and consistent adherence to approved procedures. Maintains a calm, structured, and service-focused approach during high-risk implementations, emergency changes, failed deployments, or time-sensitive decisions. Balances delivery urgency with service protection, customer impact, security, compliance, and operational resilience. Shows initiative, curiosity, willingness to learn, and openness to coaching, feedback, automation, and modern delivery practices. Promotes collaboration, transparency, knowledge sharing, evidence-based decisions, and a no-blame learning culture. Persists in closing actions, correcting record-quality issues, and ensuring that lessons learned are implemented. Experience 4–6 years of relevant experience in IT service management, Change Enablement, Release Management, Deployment Management, service transition, Dev Ops support, or a comparable function. At least 2 years of practical experience coordinating changes, releases, deployment activities, CAB administration, operational readiness, or service-transition deliverables. Experience using enterprise ITSM, work-management, source-control, or CI/CD platforms to maintain records, approvals, schedules, evidence, dashboards, or deployment status. Experience working with cross-functional application, infrastructure, cloud, operations, security, testing, project, customer, and supplier teams. Exposure to Agile, Dev Ops, cloud, automated deployment, or high-velocity environments where delivery speed must be balanced with service protection and control. Experience supporting audits, compliance checks, post-implementation reviews, reporting, or continual-improvement activities is advantageous.

دوام كامل لينكدإن

Vertical Marketing Manager

في الموقع - قطر - Lusail ٢٣ أغسطس ٢٠٢٦

تكنولوجيا المعلومات

???? Welcome to Your Next Adventure! The Vertical Marketing Manager – Groceries is the growth engine behind Snoonu's grocery business. This role owns the full marketing strategy for two key pillars: the Groceries vertical (supermarkets, hypermarkets, and specialty grocery outlets) and Snoomart, Snoonu's own Q-commerce grocery service delivering essentials in minutes. You will shape go-to-market plans, drive customer acquisition and retention, and work cross-functionally to scale both verticals to market leadership.???? What You’ll Get Your Hands OnVertical Ownership & Strategy Own the end-to-end marketing strategy for the Groceries vertical and Snoomart (Snoonu's Q-commerce) Align vertical marketing plans with company OKRs, commercial targets, and the overarching Snoonu brand Translate business priorities for groceries into high-impact campaigns that drive awareness, first orders, and repeat purchase Monitor vertical P&L health and marketing efficiency, continuously optimising spend across channels Go-To-Market Execution Design and execute GTM plans for new grocery outlet partnerships and Snoomart category/product launches Lead always-on and seasonal campaigns across digital, in-app, CRM, and offline touchpoints tailored to grocery shopper behaviour Develop promotional frameworks (flash deals, bundles, loyalty mechanics) that balance growth with margin Build and maintain a content and communication calendar spanning both Groceries and Snoomart Snoomart Growth & Q-Commerce Define the Snoomart brand positioning, messaging, and value proposition to customers and partners Drive Snoomart's customer acquisition funnel, including paid media, referral, and retention programmes Partner with the Product and Operations teams to improve the Snoomart in-app experience, category merchandising, and delivery promise communication Identify and action opportunities to expand Snoomart's assortment, coverage, and speed-of-delivery narrative in marketing Data, Performance & Reporting Own vertical KPIs: GMV contribution, new user acquisition, order frequency, basket size, retention rate Leverage customer insights, basket analysis, and market intelligence to inform campaign planning and creative direction Deliver regular performance reports to senior leadership with clear recommendations and a test-and-learn roadmap Manage the marketing team's day-to-day delivery, ensuring excellence in execution and on-time delivery✨ Bonus Points If You Have Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred) Minimum 4–6 years of marketing experience, with at least 2 years focused on grocery retail, FMCG, or Q-commerce / on-demand delivery Strong expertise in GTM strategy, growth marketing, and performance marketing channels (paid social, search, CRM/email, push notifications) Excellent analytical and data-driven decision-making skills, with the ability to connect customer insights and basket data to campaign strategy Strong stakeholder management and communication skills across Commercial, Product, and Operations Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re OnTo radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers???? Be Customer Obsessed: “Focus on the customer and all else will follow.”???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”???? ???? It's All About People: “Be a team player; together we are stronger.”????Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”Perks & Worklife Magic At Snoonu???? Global Vibes – Collaborate with a worldwide crew.???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

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كبار مديري مشاريع تكنولوجيا المعلومات

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Practice Manager

Vertical Marketing Manager

أصحاب المواقع

أصحاب العمل

الباحثين عن عمل

وظائف مدير مصنع في قطر

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