وظائف مدير سلسلة التوريد في قطر (أغسطس 2026)

دوام كامل

Project Manager

On-site - قطر - الدوحة ٢٨ يونيو ٢٠٢٦

تكنولوجيا المعلومات

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. Responsibilities Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work. Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths. Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans. Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes. Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate HSE Management Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants Customer Relationships Establish and maintain good working relationships throughout the project and post completion Identify, document and communicate the customer requirements Ensure effective management of multiple stakeholders Commercial Management Ensure effective management of Worley Parsons/Customer contract, including delivery of the budget gross margin. Scope Management Ensure effective handover from Business Development Group Ensure a clear definition of scope Ensure compliance with requirements of the contract Apply an effective change control process Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action. Effectively manage project interfaces, including use of High Value Engineering centres Time Management Manage the planning of all scope elements of the project. Develop resource & financial requirements from the project plan. Manage the design, procurement and construction activities to meet the project schedule. Monitor the key reports and the development of corrective action plans. Ensure timely and effective documentation turnover and project close-out. Cost Control Ensure that all estimates which are prepared for the project are accurate project estimates. Ensure that all proper and accurate cost reports are provided for control of the project. Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities. Quality Management Ensure the project quality requirements are properly defined and fully implemented. Ensure the right systems are in place and that these are applied on the project. Ensure compliance with Worley Parsons policies and procedures. Implement as part of the project a lessons learned program on the project consistent with WP requirements. Team Management Define roles and responsibilities and provide clear and focused leadership for the project team to create a vision for project success and a strategy to fit that vision Communications Management Ensure effective communications with the project team. Document communication requirements. Ensure accurate, timely & effective progress reporting to the Customer and internally to Worley Parsons management. Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required. Risk Management Identify project risks and opportunities. Monitor closure of all identified risks and opportunities. Maintain the risk management focus throughout the project duration Design Management Set clear objectives for the design team. Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes. Monitor design activities, inter-discipline data flow and communications Procurement/Subcontracts Management Set clear objectives for the procurement and subcontracts team. Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget. Construction Management Set clear objectives for the Construction team. Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives Education – Qualifications, Accreditation, Training Full-Time Bachelor’s Degree in Engineering from an accredited university Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage. Industry Specific Experience Prior experience must include significant project experience and successful project management. Vast relevant experience in a supervisory and/or project management role including technical expertise. Mandatory experience in FEED and Detail Design for large Offshore Brownfield Projects. HSE Capability Maintain HSE focus with the team to ensure OHSE requirements. Demonstrate behaviour and business practices commensurate with a culture of world’s best health, safety and environmental performance. Demonstrate a visible and active commitment to:Personal well-being;Healthy and safe workplaces and activities; and Continuously improve Worley health, safety and environmental performance. Identify and report work hazards and incidents. Moving forward together We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

دوام كامل

Project Manager

On-site - قطر - الدوحة ٢٨ يونيو ٢٠٢٦

تكنولوجيا المعلومات

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. Responsibilities Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work. Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths. Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans. Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes. Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate HSE Management Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants Customer Relationships Establish and maintain good working relationships throughout the project and post completion Identify, document and communicate the customer requirements Ensure effective management of multiple stakeholders Commercial Management Ensure effective management of Worley Parsons/Customer contract, including delivery of the budget gross margin. Scope Management Ensure effective handover from Business Development Group Ensure a clear definition of scope Ensure compliance with requirements of the contract Apply an effective change control process Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action. Effectively manage project interfaces, including use of High Value Engineering centres Time Management Manage the planning of all scope elements of the project. Develop resource & financial requirements from the project plan. Manage the design, procurement and construction activities to meet the project schedule. Monitor the key reports and the development of corrective action plans. Ensure timely and effective documentation turnover and project close-out. Cost Control Ensure that all estimates which are prepared for the project are accurate project estimates. Ensure that all proper and accurate cost reports are provided for control of the project. Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities. Quality Management Ensure the project quality requirements are properly defined and fully implemented. Ensure the right systems are in place and that these are applied on the project. Ensure compliance with Worley Parsons policies and procedures. Implement as part of the project a lessons learned program on the project consistent with WP requirements. Team Management Define roles and responsibilities and provide clear and focused leadership for the project team to create a vision for project success and a strategy to fit that vision Communications Management Ensure effective communications with the project team. Document communication requirements. Ensure accurate, timely & effective progress reporting to the Customer and internally to Worley Parsons management. Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required. Risk Management Identify project risks and opportunities. Monitor closure of all identified risks and opportunities. Maintain the risk management focus throughout the project duration Design Management Set clear objectives for the design team. Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes. Monitor design activities, inter-discipline data flow and communications Procurement/Subcontracts Management Set clear objectives for the procurement and subcontracts team. Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget. Construction Management Set clear objectives for the Construction team. Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives Education – Qualifications, Accreditation, Training Full-Time Bachelor’s Degree in Engineering from an accredited university Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage. Industry Specific Experience Prior experience must include significant project experience and successful project management. Vast relevant experience in a supervisory and/or project management role including technical expertise. Mandatory experience in FEED and Detail Design for large Offshore Brownfield Projects. HSE Capability Maintain HSE focus with the team to ensure OHSE requirements. Demonstrate behaviour and business practices commensurate with a culture of world’s best health, safety and environmental performance. Demonstrate a visible and active commitment to:Personal well-being;Healthy and safe workplaces and activities; and Continuously improve Worley health, safety and environmental performance. Identify and report work hazards and incidents. Moving forward together We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

دوام كامل

Project Manager

On-site - قطر - الدوحة ٢٨ يونيو ٢٠٢٦

تكنولوجيا المعلومات

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. Responsibilities Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work. Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths. Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans. Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes. Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate HSE Management Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants Customer Relationships Establish and maintain good working relationships throughout the project and post completion Identify, document and communicate the customer requirements Ensure effective management of multiple stakeholders Commercial Management Ensure effective management of Worley Parsons/Customer contract, including delivery of the budget gross margin. Scope Management Ensure effective handover from Business Development Group Ensure a clear definition of scope Ensure compliance with requirements of the contract Apply an effective change control process Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action. Effectively manage project interfaces, including use of High Value Engineering centres Time Management Manage the planning of all scope elements of the project. Develop resource & financial requirements from the project plan. Manage the design, procurement and construction activities to meet the project schedule. Monitor the key reports and the development of corrective action plans. Ensure timely and effective documentation turnover and project close-out. Cost Control Ensure that all estimates which are prepared for the project are accurate project estimates. Ensure that all proper and accurate cost reports are provided for control of the project. Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities. Quality Management Ensure the project quality requirements are properly defined and fully implemented. Ensure the right systems are in place and that these are applied on the project. Ensure compliance with Worley Parsons policies and procedures. Implement as part of the project a lessons learned program on the project consistent with WP requirements. Team Management Define roles and responsibilities and provide clear and focused leadership for the project team to create a vision for project success and a strategy to fit that vision Communications Management Ensure effective communications with the project team. Document communication requirements. Ensure accurate, timely & effective progress reporting to the Customer and internally to Worley Parsons management. Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required. Risk Management Identify project risks and opportunities. Monitor closure of all identified risks and opportunities. Maintain the risk management focus throughout the project duration Design Management Set clear objectives for the design team. Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes. Monitor design activities, inter-discipline data flow and communications Procurement/Subcontracts Management Set clear objectives for the procurement and subcontracts team. Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget. Construction Management Set clear objectives for the Construction team. Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives Education – Qualifications, Accreditation, Training Full-Time Bachelor’s Degree in Engineering from an accredited university Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage. Industry Specific Experience Prior experience must include significant project experience and successful project management. Vast relevant experience in a supervisory and/or project management role including technical expertise. Mandatory experience in FEED and Detail Design for large Offshore Brownfield Projects. HSE Capability Maintain HSE focus with the team to ensure OHSE requirements. Demonstrate behaviour and business practices commensurate with a culture of world’s best health, safety and environmental performance. Demonstrate a visible and active commitment to:Personal well-being;Healthy and safe workplaces and activities; and Continuously improve Worley health, safety and environmental performance. Identify and report work hazards and incidents. Moving forward together We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

دوام كامل

Security Manager

On-site - قطر - الدوحة ٢٥ يونيو ٢٠٢٦

الضيافة والسياحة

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha. Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998. In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for. Join our Team Work on a team that is built on mutual respect, collaboration and excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998. Our Team Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. Who We Look For We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. Responsibilities Four Seasons Resort and Residences at The Pearl-Qatar is seeking an Assistant Security Manager who will be accountable for the security and safety measures throughout the resort. Will maintain strategic oversight of every aspect of the resort's physical security and safety for guests, employees, assets and reputation including staffing, budgets, protocols and procedures as well as crisis management. Job Description Manage and supervise the day-to-day security force of the property to ensure the safety and security of all guests, personnel, and property. Review and conduct performance evaluations for Security staff. Implement all policies and procedures regarding security and safety. Design and implement preventive safety and security programs. Prevent situations that could jeopardize the reputation of the hotel. Investigate crimes committed against the hotel, guests, and employees. Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective and write a comprehensive report. Manage and coach the security team With support from upper management, manage all problems and complaints that may be brought to your attention by guests; Be well versed as per procedures and communicate them as needed. Motivate, supervise and coach the security team; Support the Director of Security with regards to scheduling, holiday management, overtime management always while keeping in the mind hotel operational needs; Actively participate in department meetings and prepare appropriate summaries; As per Four Seasons standards, offer guests a pleasant, efficient and professional service; Act as a support in the onboarding and training process of new employees and help them complete their tasks; Help guests who are experiencing problems with their in-room safe; Help guests access their rooms in the event of a lost or defective room key; Welcome visitors, contractors, external vendors and register them in the visitors log; Help direct visitors and guests upon arrival at the hotel and answer any questions they may have; Have excellent knowledge of the services and amenities offered by the hotel as well as their schedules; Ensure that the security spaces and employee entrances are kept clean at all times; Preferred Qualifications And Skills 1-2 Years of experience in a similar position with a Luxury Hotel or resort The ideal candidate will have an outgoing personality and a can-do approach to any task! Requires reading, writing and oral proficiency in the English language, Arabic is a preferred asset Degree & Diploma is preferred but not required Our Offering Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage Work Authorization Hotel will apply for the work authorization for a successful candidate. Learn More About Employment With Four Seasons You could also learn more about employment with Four Seasons via the following channels: https://www.facebook.com/FourSeasons Jobs https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com https://twitter.com/Four Seasons Jobs

بيت.كوم

Assistant Banquet Manager

On-site - قطر ٢٤ يونيو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> YOUR LEGACY STARTS WITH US At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.  FIND PURPOSE IN YOUR PASSION At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.  Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing OUR EXPECTATIONS FROM THE ROLE: Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Preferably Female, Arabic Speaker In joining Marriott Hotels, you join a portfolio of brands with Marriott International.  Be where you can do your best work,  begin your purpose,  belong to an amazing global team, and  become the best version of you. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

دوام كامل

Project Manager

On-site - قطر - الدوحة ٢١ يونيو ٢٠٢٦

تكنولوجيا المعلومات

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. Responsibilities Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work. Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths. Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans. Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes. Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate HSE Management Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants Customer Relationships Establish and maintain good working relationships throughout the project and post completion Identify, document and communicate the customer requirements Ensure effective management of multiple stakeholders Commercial Management Ensure effective management of Worley Parsons/Customer contract, including delivery of the budget gross margin. Scope Management Ensure effective handover from Business Development Group Ensure a clear definition of scope Ensure compliance with requirements of the contract Apply an effective change control process Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action. Effectively manage project interfaces, including use of High Value Engineering centres Time Management Manage the planning of all scope elements of the project. Develop resource & financial requirements from the project plan. Manage the design, procurement and construction activities to meet the project schedule. Monitor the key reports and the development of corrective action plans. Ensure timely and effective documentation turnover and project close-out. Cost Control Ensure that all estimates which are prepared for the project are accurate project estimates. Ensure that all proper and accurate cost reports are provided for control of the project. Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities. Quality Management Ensure the project quality requirements are properly defined and fully implemented. Ensure the right systems are in place and that these are applied on the project. Ensure compliance with Worley Parsons policies and procedures. Implement as part of the project a lessons learned program on the project consistent with WP requirements. Team Management Define roles and responsibilities and provide clear and focussed leadership for the project team to create a vision for project success and a strategy to fit that vision Communications Management Ensure effective communications with the project team. Document communication requirements. Ensure accurate, timely & effective progress reporting to the Customer and internally to Worley Parsons management. Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required. Risk Management Identify project risks and opportunities. Monitor closure of all identified risks and opportunities. Maintain the risk management focus throughout the project duration Design Management Set clear objectives for the design team. Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes. Monitor design activities, inter-discipline data flow and communications Procurement/Subcontracts Management Set clear objectives for the procurement and subcontracts team. Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget. Construction Management Set clear objectives for the Construction team. Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives Education – Qualifications, Accreditation, Training Full-Time Bachelor’s Degree in Engineering from an accredited university MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage. Industry Specific Experience Prior experience must include significant project experience and successful project management. Vast relevant experience in a supervisory and/or project management role including technical expertise. Strong experience in Onshore experience on Brownfield projects. Mandatory experience in Pre-FEED and FEED phase HSE Capability Maintain HSE focus with the team to ensure OHSE requirements. Demonstrate behaviour and business practices commensurate with a culture of world’s best health, safety and environmental performance. Demonstrate a visible and active commitment to:Personal well-being;Healthy and safe workplaces and activities; and Continuously improve Worley health, safety and environmental performance. Identify and report work hazards and incidents. Moving forward together We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

دوام كامل

Project Manager

On-site - قطر - الدوحة ٢١ يونيو ٢٠٢٦

تكنولوجيا المعلومات

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. Responsibilities Plans, directs, supervises, and controls the execution of all business, technical, fiscal, and administrative functions of the assigned program, project, or subtask. Acts as the Company representative with the customer and selected suppliers during the program execution. Negotiates changes to the scope of work with the customer. Assists business development in understanding customer issues and business plans in order to market and secure new/additional work. Establishes the program requirements for all areas of the program, and monitors the draft and final deliverables for adherence to these criteria. Assigns responsibility to executing project plans for key subordinates and assesses how to utilize their qualifications and strengths. Provides input to performance reviews and development plans for subordinates. Promotes technical excellence as well as the improvement of the Quality Improvement Process. Mobilizes Company resources, through effective liaison with support departments, other offices, or subsidiaries, to create project teams capable of completing effective, quality work. Works with individual lead discipline engineer to develop budgets, schedules and plans for the various elements of a project. Ensures that the project meets or exceeds goals established in these plans. Monitors and reports to management on the progress of all project activity within the program, including significant milestones, and any conditions which would affect project cost or schedule. Works with individual lead discipline to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work. Advises the customer and Company management of any such changes. Oversees establishment of Work Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan and other documents for hazardous waste work. May participate in negotiations with regulatory agencies and in public meetings in support of customers. Completes other responsibilities associated with the position as may be appropriate HSE Management Work with project manager(s) and other team members to visibly support and comply to the One-Way program and ensure that HSE requirements are followed by all project participants Customer Relationships Establish and maintain good working relationships throughout the project and post completion Identify, document and communicate the customer requirements Ensure effective management of multiple stakeholders Commercial Management Ensure effective management of Worley Parsons/Customer contract, including delivery of the budget gross margin. Scope Management Ensure effective handover from Business Development Group Ensure a clear definition of scope Ensure compliance with requirements of the contract Apply an effective change control process Manage and monitor project performance on an ongoing basis to identify issues and opportunities early and take pre-emptive action. Effectively manage project interfaces, including use of High Value Engineering centres Time Management Manage the planning of all scope elements of the project. Develop resource & financial requirements from the project plan. Manage the design, procurement and construction activities to meet the project schedule. Monitor the key reports and the development of corrective action plans. Ensure timely and effective documentation turnover and project close-out. Cost Control Ensure that all estimates which are prepared for the project are accurate project estimates. Ensure that all proper and accurate cost reports are provided for control of the project. Monitor and control all cost aspects of the project to forecast costs, obtain approvals, identify trends and take action to avoid cost overruns and take advantage of opportunities. Quality Management Ensure the project quality requirements are properly defined and fully implemented. Ensure the right systems are in place and that these are applied on the project. Ensure compliance with Worley Parsons policies and procedures. Implement as part of the project a lessons learned program on the project consistent with WP requirements. Team Management Define roles and responsibilities and provide clear and focussed leadership for the project team to create a vision for project success and a strategy to fit that vision Communications Management Ensure effective communications with the project team. Document communication requirements. Ensure accurate, timely & effective progress reporting to the Customer and internally to Worley Parsons management. Ensure ongoing monitoring of the communication network between project staff, the customer and third parties and introduction of changes where required. Risk Management Identify project risks and opportunities. Monitor closure of all identified risks and opportunities. Maintain the risk management focus throughout the project duration Design Management Set clear objectives for the design team. Ensure design team are aware of, and are complying with, customer's Basis of Design and applicable regulations and codes. Monitor design activities, inter-discipline data flow and communications Procurement/Subcontracts Management Set clear objectives for the procurement and subcontracts team. Assess procurement process throughout the project to ensure goods meet specification and are delivered on time and are within budget. Construction Management Set clear objectives for the Construction team. Monitor the Construction Management function to ensure safe delivery of the project within cost and schedule objectives Education – Qualifications, Accreditation, Training Full-Time Bachelor’s Degree in Engineering from an accredited university MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage. Industry Specific Experience Prior experience must include significant project experience and successful project management. Vast relevant experience in a supervisory and/or project management role including technical expertise. Strong experience in Onshore experience on Brownfield projects. Mandatory experience in Pre-FEED and FEED phase HSE Capability Maintain HSE focus with the team to ensure OHSE requirements. Demonstrate behaviour and business practices commensurate with a culture of world’s best health, safety and environmental performance. Demonstrate a visible and active commitment to:Personal well-being;Healthy and safe workplaces and activities; and Continuously improve Worley health, safety and environmental performance. Identify and report work hazards and incidents. Moving forward together We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

بيت.كوم

Assistant Banquet Manager

On-site - قطر ٢ يونيو ٢٠٢٦

الضيافة والسياحة

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> YOUR LEGACY STARTS WITH US At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.  FIND PURPOSE IN YOUR PASSION At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.  Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing OUR EXPECTATIONS FROM THE ROLE: Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None In joining Marriott Hotels, you join a portfolio of brands with Marriott International.  Be where you can do your best work,  begin your purpose,  belong to an amazing global team, and  become the best version of you. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

بيت.كوم

مدير الولائم

On-site - قطر ٢٨ يونيو ٢٠٢٦

المبيعات

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> يبدأ إرثك معنا في فندق ريـتز-كارلتون الدوحة، ندعوك لتجربة رفاهية مصقولة حيث يلتقي الأناقة الخالدة بكرم الضيافة القطرية الحقيقية. يقع المنتجع الفاخر ذو الخمس نجوم على طول سواحل الخليج العربي النظيفة منذ ما يقرب من 24 عامًا، ويضم 374 غرفة وِجناحًا مصممة بأناقة، ومطاعم حائزة على جوائز، ومرافق سبا عالمية المستوى مع مركز لياقة بدنية حديث، وخدمة لا تشوبها شائبة تعرفها علامتنا التجارية الأسطورية. من المسابح الداخلية والخارجية الهادئة إلى شاطئ خاص وردهة نادي لتجارب مميزة وشخصية، تعكس كل التفاصيل التزامنا بالتميز. كما أن الملكية مثالية أيضًا للفعاليات مع مجموعة واسعة من غرف الاجتماعات، وفضاءات زفاف ساحرة، وفريق مكرس يخطط بمراعاة رؤية فريدة لكل حدث. سواء كنت تستمتع بشاي بعد الظهر في صالة الردهة لدينا، أو تشاهد أفق المدينة يتلألأ ليلاً في أحد مطاعمنا، أو تحتفل بمناسبة مهمة، فإن ريـتز-كارلتون الدوحة يوفر جوًا مدهشًا لللحظات الأكثر معنًى في الحياة.  اكتشف الغاية في شغفك في ريـتز-كارلتون، نؤمن بأن سيداتنا ورجالنا هم قلب كل ما نقوم به وأهم مورد في التزامنا بالخدمة لضيوفنا. بالشغف والاهتمام الحقيقي والتفاني والفخر، يمكننا تحقيق أهداف مشتركة والنمو معًا مع صناعة لحظات ستظل في الذاكرة إلى الأبد. لهذا السبب، في ريـتز-كارلتون، الدوحة، نحن نبحث حاليًا عن أفراد متحمسين للانضمام إلى فريقنا المحترم وجلب خبراتهم الفريدة إلى فلسفة خدمتنا الشهيرة عالميًا. كفندق فئة Elite في المنطقة مع إرث عائلي عميق، نقدم لك مقابل ذلك: مسار مهني مجزي ضمن واحدة من أكثر العلامات الفاخرة شهرة وأهمية في العالم. خطط تطوير شخصية ومهنية مع مواد تدريبية مُنتقاة وتوجيه من زملاء ذوي مهارة وخبرة عالية في الصناعة.  فرص متنوعة للنمو الداخلي محليًا وعلى الصعيد الدولي ضمن محفظة ممتلكات ماريوت الدولية. دعم متسق وموثوق لضمان امتلاكك دائمًا الأدوات والمعرفة لاستغلال إمكاناتك الكاملة وتحقيق أهدافك. حزمة تنافسية، تشمل السكن، تذاكر الطيران، النقل، الوجبات، والمزيد: برامج تدريب وتطوير قيادي حصرية التقدير والمكافآت للخدمة الاستثنائية أسعار أعضاء تفضيلية في فنادق ماريوت عالميًا خصومات تناول الطعام والصحة لعائلتك ولك تغطية التأمين الطبي فريق موارد بشرية م dedicated لنجاحك ورفاهيتك توقعاتنا من الدور: ضمان أن يعمل الموظفون كفريق واحد. فحص مظهر الموظفين وملابسهم وتصحيح أي قصور. التواصل مع الضيوف وباقي الموظفين أو الإدارات لضمان تلبية احتياجات الضيف. الاستجابة لأي ترتيبات فعالية باكية خاصة والسعي لتحقيقها. إعداد منطقة/غرفة الولائم، مع ضمان النظافة والترتيب المناسب للأثاث والمعدات. فحص وصيانة ترتيبات الطاولة من حيث النظافة والترتيب والتوافق مع متطلبات المجموعة ومعايير الشركة، وحل أي مشاكل. توثيق المعلومات ذات الصلة في دفتر سجل القسم المناسب. المساعدة في التعيين والتدريب والجدولة والتقييم والاستشارة والانضباط والتحفيز والتوجيه للموظفين. تطوير والحفاظ على علاقات عمل إيجابية مع الآخرين، ودعم الفريق للوصول إلى أهداف مشتركة. اتباع كل سياسات الشركة والسلامة والأمن وإبلاغ المدير عن الحوادث والإصابات وظروف العمل غير الآمنة؛ وإكمال تدريبات السلامة وشهاداتها. ضمان أن تكون الزي والمظهر الشخصي نظيفين ومهنيين، والحفاظ على سرية المعلومات الملكية وحماية أصول الشركة. ترحيب بالضيوف والاعتراف بهم وفق معايير الشركة، توقع وتلبية احتياجات الخدمة للضيوف، assisting individuals with disabilities، وشكر الضيوف بتقدير حقيقي. التحدث مع الآخرين بلغة واضحة ومهنية، والرد على الهواتف باتباع آداب مناسبة. ضمان الالتزام بتوقعات ومعايير الجودة. قراءة والتحقق من المعلومات بمختلف التنسيقات (مثلاً المطبوع صغيراً). الوقوف، الجلوس، أو المشي لفترة طويلة أو طوال نوبة العمل. التحريك والرفع وحمل الأشياء بوزن يساوي 50 رطلًا أو أقل دون مساعدة، والأشياء التي تتجاوز 75 رطلاً بمساعدة. الإمساك والتقليب والتلاعب بالأشياء بأحجام وأوزان مختلفة، والتي تتطلب مهارات حركية دقيقة وتناسق اليدين والعينين. الانتقال فوق أسطح منحدرة وغير مستوية أو زلقة، وكذلك السلالم و/أو منحدرات الخدمة. الوصول أعلى من الرأس وأسفل الركبتين، بما في ذلك الانحناء والدوران والسحب والانحناء. أداء واجبات وظيفية أخرى معقولة حسب الطلب. المؤهلات المفضلة التعليم: شهادة الثانوية العامة أو ما يعادلها. الخبرة العملية ذات الصلة: سنة واحدة على الأقل من الخبرة ذات الصلة. الخبرة الإشرافية: سنة واحدة على الأقل من الخبرة الإشرافية. التصريح أو الشهادة: لا شيء يفضل أن تكون متزوجة/امرأة، ومتحدثة بالعربية بالانضمام إلى فنادق ماريوت، تنضم إلى محفظة من العلامات التجارية مع ماريوت الدولية.  كن حيث يمكنك أن تؤدي عملك بأفضل شكل، ابدأ غايتك، انتمِ إلى فريق عالمي رائع، وكن أفضل نسخة منك. في ماريوت الدولية، نلتزم بأن نكون جهة توظيف متكافئة للجميع، مرحبين بالجميع وموفرين فرص الوصول إليها. نحن نشجع بيئة تقدر وتحتفي بخلفيات موظفينا الفريدة. قوتنا الكبرى تكمن في مزيج الثقافة والمواهب والخبرات لدى موظفينا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة، وضع المحاربين القدامى، أو أي أساس آخر محمي بموجب القانون المعمول به. في أكثر من 100 عقار حائز على جوائز حول العالم، يخلق سادة وسيدات ريـتز-كارلتون تجارب استثنائية تظل مع الضيف حتى بعد مغادرة المكان. يجذبون أفضل محترفي الضيافة في العالم الذين يصونون الذكريات مدى الحياة، ونؤمن بأن النجاح للجميع عندما يُمكنهم أن يكونوا مبدعين ومتأملين ورُحماء. في كل يوم، نضع معيارًا للخدمة الفاخرة النادرة والخاصة حول العالم ونفخر بتقديم التميز في رعاية وراحة ضيوفنا. دورك سيكون ضمان أن يتم تقديم “معايير الذهب” لريتز-كارلتون بكل لطف وبطريقة مدروسة كل يوم. المعايير الذهبية هي أساس ريـتز-كارلتون وهي ما يوجهنا كل يوم لنكون أفضل من اليوم السابق. إنها هذه الأساس ونعتقد أن ثقافتنا تقود النجاح، وهذا ما جعل ريـتز كارلتون علامة عالمية رائدة في الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتبرز المعايير الذهبية، مثل وعد العاملين لدينا، وال credo وقيم الخدمة. ووعدنا لك أننا نقدم فرصة للفخر بالعمل الذي تقوم به ومع من تعمل. بانضمامك إلى ريـتز-كارلتون، تنضم إلى محفظة علامات تجارية مع ماريوت الدولية. كن حيث يمكنك أن تؤدي عملك بأفضل شكل، ابدأ غايتك، انتمِ إلى فريق عالمي رائع، وكن أفضل نسخة منك.</div>

دوام كامل لينكدإن

مدير إدارة المشاريع

On-site - قطر - الدوحة الإثنين

تكنولوجيا المعلومات

الغرض من العمل نحن نسعى للحصول على مدير مشروع متمرس – PMO تكنولوجيا المعلومات لقيادة والإشراف على المشاريع المتعلقة بتقنية المعلومات من البداية وحتى اكتمالها، مع ضمان التسليم ضمن الجداول الزمنية المعتمدة والميزانيات ومعايير الجودة والمتطلبات التنظيمية. سي zweitدعم وظيفة PMO لدى الرئيس التنفيذي وضمان التواصل والتنسيق الفعال عبر وحدات الأعمال والموردين وفرق المشروع وأصحاب المصلحة الرئيسيين. كما ستساهم الوظيفة أيضًا في عمليات PMO وحوكمة المشاريع واختيار الموردين وأنشطة طلب عرض الأسعار وإدارة الاختبار ومبادرات التحول الرقمي. المسؤوليات الرئيسية1. إدارة المشاريع قيادة المشاريع من البداية والتخطيط والتنفيذ والتطبيق والمراقبة والتحكم حتى الإغلاق الناجح. تحديد نطاق المشروع والأهداف والتسليمات والمعالم والجدول الزمني. وضع خطط ومهام مشاريع شاملة تتماشى مع أطر PMO وإرشاداتها. ضمان تسليم المشاريع في الوقت المحدد وبالميزانية وبالحدود المعتمدة للجودة. تنسيق أنشطة المشروع وضمان الاتساق مع الاستراتيجية والأهداف التنظيمية.2. إدارة الموارد تخصيص وإدارة موارد المشروع، بما في ذلك أعضاء الفريق والميزانيات والمواد المطلوبة. ضمان الاستغلال الأمثل للموارد لتحقيق معالم المشروع والتسليمات. مراقبة أداء فريق المشروع وتنسيق الأنشطة عبر الأقسام. إدارة المستشارين من الطرف الثالث المعينين وموارد المشروع.3. تنفيذ المشروع والتطبيق قيادة تنفيذ المشروع وتنسيق الأنشطة عبر فرق المشروع. ضمان إكمال المهام وفقًا لخطة المشروع المعتمدة. تنفيذ التغييرات والتعديلات المعتمدة للمشروع. مراقبة التبعيات وحل تحديات المشروع. ضمان التنفيذ الناجح والتسليم التشغيلي.4. المراقبة والضبط والتقارير مراقبة تقدم المشروع مقابل الخطط المعتمدة والجداول والميزانيات والمعالم. تحديد فروق المشروع وتنفيذ الإجراءات التصحيحية المناسبة. إعداد تقارير حالة المشروع بانتظام وبشكل مفصل. الإبلاغ عن تقدم المشروع والمخاطر والقضايا والنتائج والقرارات الرئيسية لأصحاء المصلحة والإدارة العليا. الحفاظ على ضوابط ووثائق مشروع فعالة.5. الجودة وإدارة المخاطر ضمان توافق نتائج المشروع مع معايير الجودة المتفق عليها وتوقعات أصحاب المصلحة. إنشاء عمليات ضبط جودة مناسبة. تحديد وتحليل ومراقبة وإدارة مخاطر المشروع وقضاياه. وضع خطط التخفيف والإجراءات التصحيحية. ضمان تصعيد مخاطر المشروع وقضاياه بالشكل المناسب.6. إغلاق المشروع وتقييمه ضمان إكمال جميع التسليمات التعاقدية وعمليات المشروع. تنسيق أنشطة إغلاق المشروع. إجراء تقييمات ما بعد المشروع. توثيق الدروس المستفادة وفرص التحسين. ضمان الإفراج الرسمي عن موارد المشروع واستكمال وثائق المشروع. عمليات PMO دعم التشغيل اليومي لوظيفة PMO. المساهمة في تحسين عمليات إدارة المشاريع وأطر العمل والإرشادات والإجراءات. ضمان اتساق ممارسات إدارة المشروع عبر المشاريع. دعم فرق المشروع في تطبيق معايير وعمليات PMO. تدريب أعضاء فريق المشروع عبر الأقسام على أدوات وعمليات إدارة المشاريع. مراقبة أنشطة فريق المشروع المعين وضمان تحقيق الأهداف المحددة. برامج وإرشادات مكتبة PMO دعم تطوير وتحسين إرشادات إدارة المشاريع. ضمان توافق عمليات المشروع مع الأهداف الإستراتيجية المعتمدة والجداول والمتطلبات الموازنية. تعزيز حوكمة وتقديم متسقة عبر المنظمة. RFP وإدارة الموردين دعم إعداد وتطوير وثائق RFP. مراجعة وتحليل مستندات العطاء لضمان تعريف متطلبات ونطاق المشروع بشكل واضح. دعم اختيار وتقصير للموردين وأنشطة الاختيار. مراجعة مقترحات الموردين والتقديمات الفنية. تقييم امتثال الموردين لـ RFP ومتطلبات المشروع. تحديد وإبراز الانحرافات أو مجالات التفاوت قبل منح العقد. التنسيق مع الموردين والاستشاريين من الطرف الثالث طوال تسليم المشروع. إدارة الاختبار التعاون مع الجهات المعنية لتحديد: أهداف الاختبار سياسات الاختبار استراتيجيات الاختبار خطط الاختبار قيادة ورصد تحليل الاختبار والتصميم والتنفيذ والتنفيذ. تنسيق حالات الاختبار procedures and كتل الاختبار وضمان دعم أنشطة الاختبار لتنفيذ المشروع بنجاح وضمان الجودة. إدارة أصحاب المصلحة العمل كنقطة محورية بين وحدات الأعمال وفِرَق تقنية المعلومات والموردين وفرق المشروع والإدارة العليا وأصحاب المصلحة من مستوى C+. تنسيق الاتصال عبر الأطراف المعنية. تسهيل اجتماعات المشروع ومناقشاته. ضمان التواصل في الوقت المناسب لحالة المشروع والمخاطر والقضايا والمتطلبات. بناء علاقات فعالة مع أصحاب المصالح الداخليين والخارجيين. التحول الرقمي إدارة المبادرات الرقمية والتحول. تنسيق مشاريع تحسين الأعمال المدفوعة بالتقنية. ضمان توافق المبادرات الرقمية مع الاستراتيجية التنظيمية والأهداف التجارية. مراقبة تنفيذ مشاريع التحول الرقمي من بدايتها حتى تنفيذها. السياسات والعمليات والحوكمة اتباع وتنفيذ أطر وإجراءات وسياسات وتعليمات القسم ذات الصلة. ضمان أداء أنشطة المشروع بطريقة خاضعة ومتماسكة. الحفاظ على الامتثال لمعايير PMO التنظيمية ومتطلبات الحوكمة. دعم التحسين المستمر لعمليات إدارة المشاريع. المؤهلات المطلوبة درجة البكالوريوس في: أنظمة معلومات أو علوم حاسوب أو تكنولوجيا المعلومات أو مجال ذي صلة. الخبرة المطلوبة 3–5 سنوات من الخبرة ذات الصلة في إدارة المشاريع. وجود خبرة لا تقل عن سنة في بنك أو مؤسسة مالية في وظيفة IT PMO. خلفية قوية في إدارة مشاريع تكنولوجيا المعلومات. خبرة عملية في إدارة مبادرات التحول الرقمي. خبرة في إدارة مشاريع متعددة في آن واحد. خبرة في إدارة المشاريع من بدايتها حتى اكتمالها. خبرة في العمل مع الموردين والمزودين والاستشاريين وفرق العمل متعددة الوظائف. خبرة في دعم حوكمة PMO وعمليات إدارة المشاريع. المهارات المطلوبة إدارة المشاريع تخطيط المشروع تنفيذ المشروع رصد المشروع والتحكم حوكمة المشروع جدولة المشروع إدارة الميزانية إدارة الموارد إدارة المخاطر والقضايا إغلاق المشروع محفظة العلاقات إدارة تكنولوجيا المعلومات والتحول الرقمي مشاريع تقنية معلومات اختبارات الإدارة IT PMO/الموردون والتنظيم RFP التطوير تقييم الموردين اختيار الموردين إدارة العقود والتسليمات الإدارة مع طرف ثالث القيادة والتواصل إدارة أصحاب المصلحة مستوى C+ القيادة الفريق مهارات العرض حل المشكلات التنسيق عبر الوظائف متطلبات اللغة العربية – متمكن الإنجليزية – متمكن يجب أن يكون المتقدم قادرًا على التواصل بفعالية باللغة العربية والإنجليزية عبر فرق ومجموعات أصحاب المصلحة المتنوعة. الكفايات الرئيسية قيادة المشروع إدارة PMO التحول الرقمي تسليم مشروع تقنية المعلومات إدارة أصحاب المصلحة إدارة الموردين إدارة المخاطر جودة الاختبار والتنفيذ التنسيق الاستراتيجي الاتصال والتقارير حل المشكلات تعدد المهام إدارة العلاقات

متعاقد لينكدإن

Contracts Division Manager

On-site - قطر - الدوحة ٢٢ يونيو ٢٠٢٦

الموارد البشرية

Vacancy Overview Contracts Division Manager Job Purpose Manage the contracts strategy for the onshore projects by controlling, directing, and implementing the contract management process while leading the development and stewardship of contracts plans across the project. Provide technical, commercial, and functional leadership in all aspects of contracting, including the preparation and administration of ITT packages and EPC contracts within a high value, complex project environment. Job Context & Major Challenges The position is responsible for identifying key business drivers, defining accountabilities, and developing and implementing project contract management procedures aligned with the strategic objectives of a major capital project. Role A key challenge unique to this role is anticipating commercial and contractual risks at an early stage while ensuring robust contract management practices are embedded across the project to: Minimize disputes Prevent adverse contractual outcomes Improve overall project performance Protect the commercial interests of the organization throughout the project lifecycle. Key Job Accountabilities – (Not Limited To The Below) Strategic Contracting Leadership Provide strategic leadership for all project contracting activities, including ITT issuance, EPC contract execution, and Services CWO administration, while aligning contractual actions with Legal and key project stakeholders. Tendering Governance Oversee the development of ITT packages and direct the end-to-end tendering process to ensure commercial integrity, market competitiveness, and full compliance with project governance requirements. Contract Strategy Development Establish contract strategies and govern the development of EPC contract documentation to ensure complete scope definition, balanced risk allocation, and alignment with project objectives. Commercial Evaluation & Recommendations Assess contractor technical and commercial submissions and advise senior management and shareholders on contractual acceptability, commercial exposure, and award recommendations. Contract Administration Management Govern the full contract administration process, including:Change management Payment certification Claims resolution Securities monitoring Contract amendments Final contract closeoutwhile ensuring contractual compliance and project control. Commercial Negotiations Lead negotiations of contractor-initiated changes and commercial adjustments to secure optimal outcomes while protecting project cost and schedule commitments. Dispute Resolution Manage complex contractual disputes and direct the preparation of formal commercial correspondence to preserve the company’s contractual rights and minimise financial exposure. Commercial Risk Protection Protect the project’s commercial interests by maintaining rigorous oversight of the contractual environment and proactively mitigating risks affecting major capital investment. Capability Development Develop organizational capability within the contracts function by mentoring personnel, strengthening commercial competencies, and driving continuous improvement initiatives. High-Performance Organization Champion a high-performance contracts organization that delivers excellence in safety, quality, cost, and schedule through disciplined execution and commercial stewardship. Educational Qualifications (MUST HAVE) Minimum Requirements Bachelor's Degree in:Business, or Law, or Engineering. Knowledge & Experience Minimum 12 years of experience across multiple project functions and assignments within the Oil & Gas industry, including:Project Management Engineering Construction Procurement Including a minimum of 3 years of project management leadership experience on a major oil & gas project. Demonstrated experience in:Business Management Risk Management Project Controls Cost Development Schedule Development Tender Preparation Contract Management. Technical & Business Skills: The successful candidate should demonstrate expertise in: Contract & Commercial Management Contract Lifecycle Management EPC Contracting Procurement Strategy Development Risk & Governance Commercial Risk Management Stakeholder Governance Management Vendor Governance Management Claims & Change Management Claims Management Dispute Resolution Change Management Leadership & Business Acumen Commercial Acumen Strategic Contracting Leadership Cross-Functional Stakeholder Management Major Project Commercial Stewardship.

بيت.كوم

مدير المسابح والشاطئ

On-site - قطر ٢٦ يونيو ٢٠٢٦

المبيعات

<h2 class="h5">وصف العمل</h2> <div class="t-break" data-jb-field="description"> إرثك يبدأ معنا في فندق ريتز-كارلتون، الدوحة، ندعوك لتجربة رفاهية راقية حيث يلتقي الأناقة الخالدة بضيافة قطرية حقيقية. يقع على طول سواحل الخليج العربي النظيفة منذ ما يقرب من 24 عامًا، وِيقع منتجعنا ذو الخمس نجوم الذي يضم 374 غرفة وجناحًا مصممة بأناقة، ومطاعم حائزة على جوائز، ومرافق سبا عالمية المستوى مع مركز لياقة بدنية حديث، وخدمة لا تشوبها شائبة تعرف علامتنا التجارية الأسطورية. من المسابح الداخلية والخارجية الهادئة إلى شاطئ خاص و lounge نادي لتجارب مميزة وشخصية، يعكس كل تفصيل التزامنا بالتميز. كما أن الملكية مثالية للفعاليات مع مجموعة واسعة من قاعات الاجتماعات واماكن الزفاف الرائعة وفريق مخصص يخطط بعناية وي tailor وفقًا لكل رؤية فريدة. سواءً كنت تتذوق شاي المساء في صالة الاستقبال، أو تشاهد أفق المدينة يتلألأ ليلًا في أحد مطاعمنا، أو تحتفل بمناسبة مهمة، يقدم ريتز-كارلتون، الدوحة، Setting رائع حقًا لأهم لحظات الحياة.  اكتشف الغاية في شغفك نحن في ريتز-كارلتون نؤمن بأن سيداتنا وجنودنا هم قلب كل ما نقوم به وأهم مورد في التزامنا بخدمة ضيوفنا. بشغف، واهتمام حقيقي، وتفانٍ وفخر، يمكننا تحقيق أهداف مشتركة وننمو معًا بينما نصوغ لحظات ستُتَذكر إلى الأبد. لذا، نبحث في الدوحة الآن عن أفراد شغوفين للانضمام إلى فريقنا المحترم وجلب خبرتهم الفريدة إلى فلسفة خدمتنا العالمية الشهيرة. كفندق فخم رائد في المنطقة بتراث عائلي عميق، نقدم لك بالمقابل: مسار مهني مجزٍ ضمن واحدة من أكثر العلامات التجارية الفاخرة شهرة وهيبة في العالم. خطط التطوير الشخصي والمهني مع مواد تدريبية مُرتبة وإرشاد من زملاء ماهرين وذوي خبرة في الصناعة.  فرص مختلفة للنمو الداخلي محليًا ودوليًا ضمن محفظة ممتلكات Marriott International. دعم ثابت وموثوق لضمان تزويدك بالأدوات والمعرفة اللازمة لاستغلال كامل إمكاناتك وتحقيق أهدافك. حزمة منافسة تشمل الإقامة وتذاكر الطيران والنقل والوجبات والمزيد: برامج تدريب وتطوير للقيادة حصرية التقدير والمكافآت للخدمة الاستثنائية أسعار أعضاء مميزة في فنادق Marriott عالميًا خصومات الطعام والصحة لعائلتك ولأجلك تغطية التأمين الطبي فريق موارد بشرية م dedicated لنجاحك ورفاهيتك توقعاتنا من الدور: مجالات المسؤولية تشمل المسابح والشاطئ/البارات. يشرف على عمليات المطعم اليومية ويساعد في تخطيط القوائم، يحافظ على معايير النظافة، ويساعد العمال والخدمات على الأرض خلال فترات الذروة. يسعى باستمرار لتحسين رضا الضيوف والموظفين وتحقيق الأداء المالي في مجالات المسؤولية. يحدد التدريب اللازم لتحقيق الأهداف، ثم ينفذ الخطة. ملف المرشح التعليم والخبرة • شهادة المدرسة الثانوية أو GED؛ 4 سنوات خبرة في مجال الغذاء والشراب، الطهي، أو مجال مهني ذي صلة. أو • درجة لمدة سنتين من جامعة معتمدة في إدارة خدمات الطعام، إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص ذو صلة؛ خبرة سنتين في مجال الغذاء والشراب، الطهي، أو مجال مهني ذي صلة. الأنشطة الأساسية للعمل إدارة التشغيل اليومي • يشرف ويدير الموظفين. يدير جميع عمليات اليوم-اليوم. يفهم وظائف الموظفين بما يكفي لأداء الواجبات عند غيابهم. • يحافظ على معايير الخدمة والنظافة في مناطق المطعم والحانة/الاستراحة وخدمة الغرف. • يراجع مستويات التوظيف لضمان تلبية خدمة الضيوف والاحتياجات التشغيلية والأهداف المالية. قيادة فريق الغذاء والشراب • يستخدم مهارات التعامل والتواصل لقيادة وتأثير وتشجيع الآخرين؛ يدعم اتخاذ قرارات مالية/تجارية سليمة؛ يظهر الصدق والنزاهة؛ يقود بالقدوة. • يشجع ويبني الثقة المتبادلة والاحترام والتعاون بين أعضاء الفريق. • يعمل كنموذج يحتذى به ليُظهر السلوكيات المناسبة. • يحدد الاحتياجات التطويرية للآخرين ويُدربهم أو يوجّههم لمساعدة الآخرين على تحسين معارفهم أو مهاراتهم. • يطور أهداف وخطط محددة لترتيب وتنظيم وإنجاز عملك. • يضمن ويحافظ على إنتاجية الموظفين. • يوفر القيادة والرؤية والتوجيه لجمع وترتيب أهداف القسم بشكل فعال وكفؤ. • يضمن الامتثال لكافة سياسات ومعايير وإجراءات الأغذية والمشروبات من خلال التدريب، الإشراف، المتابعة والإدارة العملية. • يضمن الامتثال لجميع القوانين والأنظمة المعمول بها. • يضمن الامتثال لمعايير التعامل مع الغذاء والنظافة. • يضمن فهم الموظفين لقوانين الخمور المحلية والولائية والفدرالية. • يؤسس ويحافظ على علاقات مفتوحة وتعاونية مع الموظفين ويضمن أن يقوم الموظفون بالمثل ضمن الفريق. • يضع إرشادات حتى يفهم الموظفون التوقعات والحدود. • يراقب خدمة المشروبات الكحولية وفق القوانين المحلية. ضمان خدمة عملاء استثنائية • يقدم خدمات تفوق التوقعات لضمان رضا واحتفاظ العملاء. • يحسن الخدمة من خلال التواصل ومساعدة الأفراد على فهم احتياجات الضيوف، وتقديم التوجيه والتغذية الراجعة والتوجيه الفردي عند الحاجة. • يدير التشغيل اليومي، يضمن الجودة والمعايير وتلبية توقعات العملاء يوميًا. • يظهر القيادة في ضيافة الضيوف، ويجسد خدمة عملاء ممتازة ويخلق جوًا إيجابيًا لعلاقات الضيوف. • يمكّن الموظفين من تقديم خدمة عملاء ممتازة. • يعمل كنموذج لخدمة الضيوف للمطاعم، ويقدم مثالًا جيدًا للخدمة ويخلق جوًا إيجابيًا لعلاقات الضيوف. • يتعامل مع مشاكل وشكاوى الضيوف. • يلتقي بالضيوف بشكل غير رسمي أثناء الوجبات أو عند المغادرة للحصول على ملاحظات حول جودة الطعام والشراب وخدمات المستوى العام والرضا. • يضمن اتخاذ إجراءات تصحيحية لتحسين نتائج الخدمة باستمرار. • يدرج رضا الضيوف كعنصر من عناصر اجتماعات القسم مع التركيز على التحسين المستمر. • يدير تقديم الخدمات في المرافق لضمان خدمة ممتازة من نقطة الدخول إلى المغادرة (مثلاً الترحيب من قبل مضيفة، سرعة أخذ الطلب وتقديم الطعام والشراب، تلبية الطلبات الخاصة، جمع الدفع والدعوة للعودة). إدارة وتنفيذ أنشطة الموارد البشرية • يوفر التوجيه والاتجاه للمرؤوسين، بما في ذلك وضع معايير الأداء ومراقبة الأداء. • يحدد الاحتياجات التعليمية للآخرين، يطور برامج تعليمية أو تدريبية رسمية، ويعلم الآخرين. • يضمن معاملة الموظفين بعدالة ونزاهة. يسعى لتحسين الاحتفاظ بالموظفين. • يضمن تلقي الموظفين تدريبات مستمرة لفهم توقعات الضيوف. • يستدعي ملاحظات الموظفين، يستخدم سياسة الباب المفتوح ويعرض نتائج رضا الموظفين لتحديد ومعالجة المشاكل أو المخاوف الوظيفية. • يسعى لتحسين أداء الخدمة. • يضمن حدوث التقدير عبر مجالات المسؤولية. مسؤوليات إضافية • يزود المشرفين وزملاء العمل والمرؤوسين بالمعلومات عن طريق الهاتف، مكتوبة، بريد إلكتروني، أو شخصيًا. • يحلل المعلومات وتقييم النتائج لاختيار أفضل حل وحل المشاكل. • يساعد الخدمين والمضيفين أثناء فترات الطعام وأوقات الطلب العالية. • يلاحظ جودة المنتجات والعروض الجيدة. • يشرف على عمليات النوبة اليومية في غياب مدير مطعم مساعد. • يشرف على الجوانب المالية للقسم بما في ذلك الشراء ودفع الفواتير. انضمامك إلى فنادق Marriott يعني انضمامك إلى محفظة من العلامات التجارية مع Marriott International.  كن حيث يمكنك أداء عملك الأفضل، وابدأ هدفك، وانتمِ إلى فريق عالمي مدهش، وكن أفضل نسخة من نفسك. في Marriott International، نحن ملتزمون بأن نكون جهة توظيف ذات فرص متكافئة، نستقبل الجميع ونوفر الوصول إلى الفرصة. نعزز بيئة تقدر وتحتفي بخلفيات موظفينا الفريدة. قوتنا العظمى هي في مزيج الثقافة والموهبة والتجارب لموظفينا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة، حالة المحاربين القدامى، أو أساس آخر محمي بقانون معمول به. في أكثر من 100 منشأة حائزة على جوائز حول العالم، يخلق رجال ونساء The Ritz-Carlton تجارب استثنائية للغاية حتى بعد مغادرة الضيف لنا تبقى التجربة معهم. يجذبون أمهر محترفي الضيافة في العالم الذين ياسين الذكريات مدى الحياة، ونؤمن بأن الجميع ينجحون عندما يُمكنون من الإبداع والتفكير والتعاطف. كل يوم، نحدد المعايير لخدمة فاخرة نادرة في جميع أنحاء العالم ونفخر بتقديم التميز في رعاية وراحة ضيوفنا. سيكون دورك هو ضمان أن يتم تقديم “المعايير الذهبية” لـ The Ritz-Carlton بكل دیر وبتفكير يوميًا. المعايير الذهبية هي أساس The Ritz-Carlton وهي ما يوجهنا كل يوم لنكون أفضل من اليوم السابق. إنها هذه الأسس وإيماننا بأن ثقافتنا تقود النجاح الذي جعل The Ritz Carlton سمعة كقائد عالمي في الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتطبق المعايير الذهبية، مثل وعد الموظف، الكريدّو وقيم الخدمة. ووعدنا لك هو أننا نمنحك فرصة أن تفخر بالعمل الذي تقوم به ومع من تعمل. بالانضمام إلى The Ritz-Carlton، تنضم إلى محفظة من العلامات التجارية مع Marriott International. كن حيث يمكنك أداء عملك الأفضل، ابدأ هدفك، انتمِ إلى فريق عالمي مدهش، وتعلم أن تكون أفضل نسخة من نفسك. </div>

دوام كامل لينكدإن

Training & Quality Manager

On-site - قطر - الدوحة ١٨ أغسطس ٢٠٢٦

أخرى

Additional Information Job Number 26066522 Job Category Human Resources Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager. CANDIDATE PROFILE Education And Experience Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management. CORE WORK ACTIVITIES Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures. Quality Assurance: Take full ownership of the hotel’s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

دوام كامل

Training & Quality Manager

On-site - قطر - الدوحة ٧ يونيو ٢٠٢٦

أخرى

Additional Information Job Number 26066522 Job Category Human Resources Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organizationâ€™s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager. CANDIDATE PROFILE Education And Experience Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management. CORE WORK ACTIVITIES Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets Ensures all training and development activities (department specific and general property training) are strategically linked to the organizationâ€™s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures. Quality Assurance: Take full ownership of the hotelâ€™s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.â€¯Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brandâ€™s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

دوام كامل

Training & Quality Manager

On-site - قطر - الدوحة ٧ يونيو ٢٠٢٦

أخرى

Additional Information Job Number 26066522 Job Category Human Resources Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organizationâ€™s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager. CANDIDATE PROFILE Education And Experience Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management. CORE WORK ACTIVITIES Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets Ensures all training and development activities (department specific and general property training) are strategically linked to the organizationâ€™s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures. Quality Assurance: Take full ownership of the hotelâ€™s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments. Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure. Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence. Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times. Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement. Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels. Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines. Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints. Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence. Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives. Ensure readiness for external inspections, where applicable, maintaining high service and facility standards. Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.â€¯Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brandâ€™s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

دوام كامل لينكدإن

Pool & Beach Manager

On-site - قطر - الدوحة ٢٠ أغسطس ٢٠٢٦

أخرى

Additional Information Job Number 26105240 Job Category Food and Beverage & Culinary Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management YOUR LEGACY STARTS WITH US At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. FIND PURPOSE IN YOUR PASSION At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing OUR EXPECTATIONS FROM THE ROLE: Areas of responsibility include Pool, and Beach/Bars. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education And Experience High school diploma or GED; 4 years' experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

بيت.كوم

المدير الأول Global Cash Management Products

On-site - قطر ٨ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> ملخص الوظيفة سيقوم شاغل الوظيفة بإدارة منتجات إدارة النقد العالمية وخدمات التجارة وكذلك الخدمات والتنفيذات لمجموعة QNB بما يتماشى مع الاستراتيجية العامة لمجموعة QNB. تشمل الدور إدارة منتج النقد، منتج خدمات التجارة، القنوات، الخدمات والتنفيذات، وإدارة المحافظ. المسؤوليات الرئيسية أ. المساهمون والماليون: - مسؤول في نهاية المطاف عن تطوير منتجات إدارة النقد وخدمات التجارة، وتسويق المنتجات والاقتراحات الخدمية ذات القيمة المضافة للعملاء للحفاظ على موقع البنك كلاعب رئيسي في إدارة النقد وخدمات التجارة في الأسواق العالمية التي يعمل فيها. - يدعم تحقيق الإيرادات والربحية من خلال دعم فريق المبيعات، بما يتوافق مع رؤية ومهمة المجموعة و/أو الأهداف المحددة الأخرى من قبل فريق الإدارة العليا. - يعمل مع المدير المباشر لتحقيق موازنة الوحدة وأهداف المنتج وتنفيذ الاستراتيجيات/خطط العمل المعتمدة من المجموعة للوحدة والأهداف العامة لمجموعة QNB. - يلاحظ ويعزز الوعي بالتكلفة والكفاءة، ويزيد الإنتاجية لتقليل التكاليف وتجنب الهدر وتحسين الفوائد للبنك. - ينفذ مقاييس الأداء (KPI) وأفضل الممارسات لمنتجات إدارة النقد العالمية. - يعزز الوعي بالتكلفة والكفاءة ويزيد الإنتاجية لتقليل التكاليف وتجنب الهدر وتحسين الفوائد للبنك. - يعمل ضمن حدود السلطات الممنوحة للشاغل الوظيفة. ب. العميل (داخلي وخارجي): - مسؤول عن جمع وتحليل معلومات السوق والذكاء التجاري بصورة استباقية وكذلك التواصل مع أقسام ذكاء الأعمال والبحوث الاقتصادية لضمان أن أنشطة القسم مستهدفة لتلبية احتياجات العملاء السائدة والرد على إجراءات المنافسين. - مسؤول عن مبادرة وتطوير منتجات وحلول النقد والتجارة المتقدمة بما يتوافق مع نهج يركز على العميل وأهداف المنظمة للوصول لنفسها كمصرف GTB مبتكر ورائد في جميع الأسواق التي يعمل فيها. - مسؤول عن تطوير برامج المنتجات/الائتمان والحلول المعبأة بما يتماشى مع اتجاهات السوق واحتياجات العملاء وينتج جميع العروض التقديمية والمواد الداعمة والدعم لتعزيز جهود التسويق والمبيعات - العمل مع مكاتب المقر الرئيسي ومديري الدول لدعم أهداف أعمال النقد والتجارة. - مسؤول عن العمل مع فريق المبيعات في تسويق منتجات النقد والتجارة بشكل فعال وتتبع تقدم ربحية المنتج بانتظام - المسؤولية عن جميع مؤشرات أداء منتجات النقد والتجارة والأهداف التي يضعها الإدارة. - التنسيق مع فريق المبيعات لبدء maintenance وتعزيز العلاقات مع العملاء الذين يحتاجون خدمات النقد والتجارة بما في ذلك القنوات الإلكترونية، وتطوير أي منتجات جديدة أو تحسينات للمنتجات لضمان تحديد احتياجات أعمالهم وخدمتها بشكل جيد - المسؤول عن تطبيق مفهوم نقطة اتصال واحدة للرد على جميع احتياجات واستفسارات العملاء المتعلقة بأنشطة إدارة النقد. - مساعدة العملاء في جميع استفساراتهم حول منتجات البنك وطلب الحلول لطلباتלקוחותهم. - الحفاظ على الأنشطة وفق اتفاقيات مستوى الخدمة (SLAs) مع الأقسام/الوحدات الداخلية لتحقيق تحسينات في زمن المعالجة. - بناء والحفاظ على علاقات قوية وفعالة مع الأقسام/الوحدات ذات الصلة لتحقيق أهداف المجموعة. - تقديم بيانات دقيقة وفي الوقت المناسب للمراجعين الخارجيين/الداخليين والالتزام والرقابة المالية وعند الحاجة. ج. الداخلي (العمليات، المنتجات، التنظيم): - مسؤول عن إعداد وتنفيذ خطط النقد والتجارة الاستراتيجية والتجارية فيما يتعلق باستراتيجية المصرفية الشركات والمؤسسات وأهداف مجموعة QNB. - مسؤول عن مبادرة تطوير/تعزيز المنتجات و/أو العروض التي تهدف إلى تلبية احتياجات العملاء. - يدير جميع تنفيذات المشاريع المتعلقة بتطويرات النقد والتجارة والقنوات والتأكد من تطوير جميع المتطلبات وتلبيتها واختبارها بشكل صحيح. - مسؤول عن إعداد خطط تسويق النقد والتجارة، والمواد الدعائية للعملاء، ومواد الدعم البيعية، ويدعم أنشطة التسويق إلى جانب مبيعات GTB العالمية داخل القسم لتعزيز منتجات/خدمات المصرفية للشركات في أفضل وضع. - يراقب نتائج أنشطة التسويق ويبدأ مراجعة خطط التسويق عند الضرورة. - دعم بناء وتعزيز صورة علامة QNB بالتنسيق مع وظيفة الاتصال المؤسسي ووحدات العمل الأخرى في البنك. - تمثيل البنك في المنظمات/الفعاليات الصناعية والمؤتمرات وورش العمل للمشاركة في عرض قدرات إدارة النقد لدى QNB وحصة السوق. - توسيع وإدارة طرح قدرات منتجات النقد والتجارة خارج قطر لدعم شبكة QNB العالمية وتوسع الأعمال القطرية. - وضع وتنفيذ هياكل/سياسات تسعير مناسبة لمنتجات النقد والتجارة. - قيادة الاستحواذ الإقليمي لعمل المعاملات عبر شبكة QNB. - بناء وتوسيع قدرة المنتج خارج قطر لـ QNB Overseas لدعم توسع الأعمال القطرية. - ضمان معلومات ائتمانية صحيحة وتقييم مخاطر لعملاء النقد والتجارة وتطوير إجراءات وقائية مبكرة لتحديد العملاء ذوي المخاطر المبكرة والحد من الخسائر المحتملة. - تحديد وتطوير أنظمة الرقابة الداخلية لمعالجة نقاط الضعف وتحسينها. - تحديد المخاطر التشغيلية والسوقية والسيادية وغيرها المرتبطة بأنشطة منتجات النقد والتجارة ومعالجتها من خلال إجراءات التخفيف المناسبة. - بناء والحفاظ على علاقات عمل قوية مع إدارات ووظائف أخرى داخل البنك لضمان عمليات متناغمة وعلاقات عمل فعالة بالإضافة إلى تعزيز الترابط داخل البنك. - ضمان حل أي نزاعات داخلية بسرعة وبشكل كاف. - توثيق الأنشطة الداخلية وفقاً للمتطلبات الداخلية والخارجية المعمول بها وكذلك تقارير إلى فريق الإدارة العليا عن أداء القسم. - يضمن توفير معلومات دقيقة وفي الوقت المناسب لفريق الإدارة العليا للمجموعة والمراجعين الخارجيين والداخليين ووظيفة الامتثال للمجموعة حسب الحاجة. - العمل كبديل لنائب الرئيس لمنتجات Global Cash Management عند الضرورة. د. التعلم والمعرفة: - على دراية جيدة بالبنية التنافسية للسوق وممارسات الصناعة واللوائح المتعلقة بمنتجات النقد والتجارة. - التعرف بشكل استباقي على مجالات التطوير المهني للنفس والقيام بأنشطة التطوير. - البحث عن الفرص للبقاء على اطلاع بجميع التطورات في المجال المهني. - يقدم بشكل شخصي التوجيه والإرشاد للموظفين داخل القسم حسب الحاجة. - يسهل مشاركة المعرفة داخل وخارج موظفي مجموعة QNB ويضمن وجود أنظمة مشاركة المعرفة للموظفين ويشرف/يوجههم لتحسين فعاليتهم وتحضيرهم لتحمل مسؤوليات أكبر. هـ. المسؤوليات القانونية والتنظيمية وإطار المخاطر: - الامتثال لجميع المتطلبات القانونية والتنظيمية والالتزام الداخلي المعمول بها بما في ذلك، على سبيل المثال لا الحصر، سياسات وإجراءات الامتثال للمجموعة (مكافحة غسل الأموال وتمويل الإرهاب، سياسة العقوبات، سياسة حماية البيانات، سياسة مكافحة الاحتيال، سياسة الإبلاغ عن المخالفات، سياسة تضارب المصالح والتعامل مع المعلومات من الداخل). - فهم وأداء دورك بفعالية وفقاً لمبدأ الثلاثة خطوط دفاع لتحديد القياس، المراقبة، الإدارة وتقارير المخاطر. - ضمان نتائج جيدة منهجية للعملاء وفقًا لسياسة مخاطر السلوك. - دعم إطار عمل تقييم مخاطر العمليات (RCSA)، ومؤشرات المخاطر الأساسية (KRI)، وتسجيل الحوادث والتعويضات كما يلزم وفق متطلبات إدارة المخاطر التشغيلية. - الحفاظ على المعرفة المناسبة لضمان التأهيل الكامل للقيام بالدور. - إكمال جميع التدريب الإجباري الذي تقدمه البنك، وتحقيق والمحافظة على المستويات اللازمة من الكفاءة. - حضور الندوات الإلزامية (داخلية وخارجية) كما هو مخصص من قبل البنك. و. أخرى: - ضمان معايير عالية من حماية البيانات والسرية لحماية المعلومات الحساسة تجارياً. - الحفاظ على أقصى درجات السرية فيما يتعلق بالمعلومات الخاصة بالعملاء والمعلومات الداخلية للبنك التي يتم الحصول عليها أثناء نشاط العمل وتوفير هذه المعلومات عند الحاجة فقط إلى الإدارة العليا لـ QNB، ووظائف التدقيق والامتثال، والجهات التنظيمية المعنية. - الحفاظ على معايير مهنية عالية لتعزيز سمعة QNB وتقوية موقعه كزعيم في السوق. - جميع الواجبات/الأنشطة الإضافية المرتبطة بـ QNB التي قد تطلبها الإدارة من حين لآخر. متطلبات التعليم والخبرة - خريج جامعة BA أو MBA ويفضل تخصص رئيسي في التسويق أو المصرفية أو المالية أو المحاسبة أو الاقتصاد أو إدارة الأعمال أو تكنولوجيا المعلومات (مجال ذو صلة)، ويفضل درجة الماجستير بشدة. - خبرة مصرفية لا تقل عن 8 سنوات في بنك دولي عالي التصنيف. - مهارات تواصل شفهية وكتابية مميزة باللغة الإنجليزية - معرفة باللغة العربية - مفضل - معرفة بأي لغات ذات صلة مستخدمة على نطاق واسع في بيئة الأعمال تعتبر ميزة - معرفة بمفاهيم وممارسات إدارة المخاطر - فهم القوانين واللوائح والممارسات المتعلقة بإدارة النقد وخدمات التجارة بشكل خاص وقطاع المصارف بشكل عام - فهم جيد لقاعدة عمل مصرفية الشركات، احتياجاتها وتوقعاتها - Familiar with balanced scorecard approach (لم تُترجم بشكل حرفي لعدم وضوحها بالعربية هنا) - قدرة مميزة على التخطيط المالي وإعداد الميزانيات - مهارات تحليلية قوية مع القدرة على التواصل شفوياً وكتابةً - الكفاءة في إعداد واستخدام النماذج المالية - إجادة برامج الحاسوب: وورد، بوربوينت، إكسل وتطبيقات ذات صلة - مهارات علاقات أفراد ممتازة وقيادة فريق - القدرة على تحفيز وقيادة فرق من خلفيات ثقافية متنوعة - مهارات تنظيمية جيدة - القدرة على اتخاذ القرار وتنفيذ المبادرات - التوجه لخدمة العملاء - النزاهة والقدرة على الإدارة الذاتية

بيت.كوم

مدير أول – ضمان الاحتيال والاستراتيجية

On-site - قطر ٣ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> ملخص الغرض الوظيفي: سيكون المستفيد مسؤولاً عن تنفيذ برامج وأدوات ضمان مختلفة لضمان أن تكون استراتيجية أنشطة مضاد الاحتيال ضمن التزام مجموعة QNB تعمل بفعالية وبشكل خاص في منع واكتشاف جميع حالات الاحتيال، والاستجابة في الوقت المناسب والتبليغ من خلال القنوات المناسبة للتصعيد والتحقيق والتغذية الراجعة بهدف إدارة مخاطر الاحتيال ضمن المجموعة (باستثناء احتيال البطاقات). بالإضافة إلى ذلك، التصرف بشكل استباقي لدفع عملية تقييم مخاطر الاحتيال والاستراتيجية للتحسين المستمر. يساعد المستلم قسم الامتثال للمجموعة في منع تعرّض المجموعة لمخاطر الاحتيال والخسائر المالية/السمعة المصاحبة التي قد تتكبدها/ تتعرض لها المجموعة نتيجة فشل الامتثال للوائح المعمول بها والقوانين والCodes of conduct ومعايير الممارسة الجيدة ذات الصلة بأنشطة المجموعة، بما في ذلك على سبيل المثال لا الحصر تدابير الوقاية من أي مخاطر احتيال. الواجبات الأساسية والمسؤوليات حسب الأبعاد: A. المساهمون والمالي: - المساعدة في تصميم استراتيجية تقييم مخاطر الاحتيال لمجموعة QNB تأخذ بعين الاعتبار جميع شرائح الأعمال وفئات العملاء والمواقع. - تقييم تعرض مخاطر الاحتيال بشكل دوري لتحديد المخططات والأحداث المحتملة التي يحتاج العمل إلى التخفيف منها - الاختبار، استناداً إلى مصفوفة التحكم الاحتيالي، للإجراءات المختلفة، ومؤشرات التحكم الأساسية وعوامل المخاطر الرئيسية لفعالية وكفاية أدوات وإجراءات مكافحة الاحتيال. - المساعدة في تصميم تقنيات الوقاية لتلافي الأحداث الرئيسية لمخاطر الاحتيال لتخفيف الآثار المحتملة على المجموعة. - المساعدة في تنفيذ تقنيات الكشف للكشف عن أحداث الاحتيال عندما تفشل الإجراءات الوقائية أو تتحقق مخاطر غير مخفَّفة. - مراقبة دورية لأداء قواعد الاحتيال واتخاذ الإجراءات المناسبة لتعزيز كفاءة الرصد. - المساعدة في إجراء تحليل الاحتياجات لتعزيز نظام رصد الاحتيال وتوسيع نطاق التغطية ليشمل قنوات ومنتجات ومجالات أكثر. - ضمان إدارة مناسبة لقواعد الاحتيال وإجراء المراجعات حسب الحاجة. - اقتراح تقنيات اختبار ومراقبة جديدة تغطي مخاطر الاحتيال - مسؤول عن تحديد أولويات موضوعات التوعية للإدارة التنفيذية المرتبطة بالضبط الاحتيال. - وضع أولويات ضمن الخطة السنوية لمكافحة الاحتيال للمناطق التي تتطلب تركيزًا أكبر باستخدام نهج قائم على المخاطر - المشاركة في تصميم تقنيات الكشف للكشف عن أحداث الاحتيال عندما تفشل الإجراءات الوقائية أو تتحقق مخاطر غير مخفَّفة. - مسؤول عن التوعية للإدارة التنفيذية المرتبطة ب(control الاحتيال. - تنفيذ مؤشرات الأداء الرئيسية وأفضل الممارسات للمدير الأعلى، ضمان الاحتيال والاستراتيجية. - تعزيز الوعي بالتكلفة والكفاءة وتحسين الإنتاجية لتقليل التكاليف وتجنب الهدر وتحقيق أقصى استفادة للمصرف. - التصرف ضمن حدود السلطات الموكلة إلى المستفيد. - إظهار فهم واضح للعوامل المهمة وراء الأداء المالي وغير المالي للمصرف. B. العملاء (داخليين وخارجيين): - التنسيق مع أقسام المجموعة والإدارات والجهة الإدارية للمناطق والفروع وأطراف أخرى في تحديد والتحقق من السلوك المشبوه ومحاولة الاحتيال، وبالتالي المساهمة في هدف المجموعة في تقليل وخسائر العملاء. - بناء والحفاظ على علاقات قوية وفعالة مع جميع الإدارات والوحدات المعنية لتحقيق أهداف المجموعة. - التنسيق مع كوادر أمن المعلومات فيما يتعلق بتحسينات في ونظام إدارة الاحتيال المؤسسي وحل المشكلات. - ضمان تغطية كافية لعمليات/أنشطة المجموعة لتفادي الغرامات/الخسائر. - المساعدة في تقديم خدمات استشارية مستمرة وتوجيه حول جميع مسائل الاحتيال للشركات التابعة. - ضمان التواصل والتنسيق المناسب مع الإدارات المعنية وبائعي الطرف الثالث لمشاريع الاحتيال. - تقديم معلومات دقيقة وفي الوقت المناسب للمدققين الداخليين/الخارجيين والجهات التنظيمية الخارجية (للأمور التي تقع ضمن مسؤوليته) عند الحاجة لحل الاستفسارات/الاستجابة للقضايا المطروحة من قبلهم:  القانون القطري  تعليمات بنك قطر المركزي  التوصيات من الهيئات المهنية والجمعيات  جميع القواعد والأنظمة ذات الصلة بالفروع والشركات التابعة خارج الدولة.  الممارسات الأفضل بما في ذلك UK Fraud Act، UK: The Fraud Review Report، UK Bribery Act، US Sarbanes-Oxley Act، US FCPA، إلخ. - لمساعدة العملاء في جميع استفساراتهم حول منتجات البنك والبحث عن حلول لطلباتهم. - الحفاظ على الأنشطة وفق اتفاقيات مستوى الخدمة (SLAs) مع الإدارات/الوحدات الداخلية لتحقيق تحسينات في زمن التنفيذ. - بناء والحفاظ على علاقات قوية/فعالة مع الإدارات/الوحدات المعنية لتحقيق أهداف المجموعة. - توفير بيانات دقيقة وفي الوقت المناسب للمدققين الخارجيين/الداخليين والامتثال والرقابة المالية وإدارة المخاطر عند الطلب. C. داخلي (العمليات، المنتجات، التنظيم): - دعم إدارة مجموعة QNB في تقليل احتمالية حدوث مخاطر سلبية من خلال احترام وصيانة بنية مكافحة الاحتيال التي ترفع وعي الرقابة بالوزارة. - تقديم تحليل لأداء المعلمات لدعم الإدارة في ضمان ملاءمة القواعد استجابة لسلوك مريب وغير مكتشف سابقاً، وتوصية بإحداث تغييرات أو تحسينات عند الضرورة. - التأكد من وجود إطار رادع احتيال مناسب لحماية المجموعة من أي حدث مخاطر. - إنشاء وتفعيل والاحتفاظ بجميع سياسات المجموعة المخصصة لمنع واكتشاف أنشطة الاحتيال. - مساعدة نائب رئيس ضمان ومكافحة الاحتيال في تقديم خدمات/نصيحة امتثال لمختلف خطوط الأعمال. - تقديم النصح بشأن تطبيق ممارسات إدارة ومراقبة مخاطر الاحتيال داخل المنظمة. - مساعدة نائب رئيس ضمان ومكافحة الاحتيال في تطوير خطة الامتثال وكتيبات السياسات للاعتماد من مجلس إدارة المجموعة ولجنة المراجعة والامتثال. - تحديد تغييرات التنظيمات في الوقت المناسب (محلياً/ دولياً) التي تؤثر على مخاطر امتثال المجموعة لتمكين تحديث المنظمات المرفقة والخطط وكتيبات السياسة في الوقت المناسب. - إعداد تقارير منتظمة لنائب رئيس ضمان ومكافحة الاحتيال حول مخاطر عدم الامتثال والاحتيال المكتشف والإجراءات التصحيحية المتعلقة بأنشطة المجموعة، للتقرير إلى مجلس إدارة المجموعة ولجنة المراجعة والامتثال ولجنة مخاطر الإدارة بالمجموعة. - إحالة جميع الحوادث المشبوهة بالاحتيال إلى فريق التحقيقات من الاحتيال لإجراء التحقيقات المناسبة. - الحفاظ على تتبّع جميع الحالات المشبوهة بالاحتيال والمتابعة لنتائج التحقيقات. - المساعدة في إعداد برامج التدريب على مكافحة الاحتيال التي توفرها الامتثال للمجموعة والتأكد من تحديثها باستمرار وتواكب جميع القوانين واللوائح والممارسات الأفضل الجديدة - اتخاذ الإجراءات اللازمة لضمان أن جميع السياسات والإجراءات الجديدة (عند التطبيق) مدمجة مع ضوابط رئيسية مناسبة لمنع الاحتيال وكشفه. - توفير إجراءات تصحيحية آنية وتوجيه امتثال حسب الطلب لجميع خطوط الأعمال. - المشاركة في إصدار الدراسات، والكتيبات حول اللوائح الجديدة والمعايير الدولية، وما إلى ذلك. - التنسيق مع المجموعة الموارد البشرية لضمان وجود وعي مناسب بين العاملين في الكيانات المختلفة بشأن قضايا مكافحة الاحتيال من خلال توفير دورات تدريبية، عقد ندوات، إلخ. - إجراء دراسات توعية بالاحتيال في جميع المواضيع واللوائح الجديدة التي تؤثر مباشرة على الأعمال وأنشطة البنك والتواصل حول القضايا الناشئة إلى جانب مخاطر الاحتيال المحتملة. - التفاعل مع أي أحداث مخاطر وأخبار وتطورات قد تؤثر على عمليات الأعمال وقرارات الإدارة؛ - الحفاظ على مخزون محدث من أحداث المخاطر المشبوهة وحالتها وتأثيرها والإجراءات المتخذة. - المشاركة في تأسيس ثقافة “مكافحة الاحتيال” ومكافحة الرشوة مناسبة داخل المجموعة. - المشاركة في تعزيز وتحديث تقييمات مخاطر الاحتيال بشكل منتظم. - الحفاظ على عملية تغذية راجعة لإعادة ضبط تقييم مخاطر الاحتيال باستمرار - تعريف وتوثيق الضوابط المخفِّفة وربطها بمخاطر الاحتيال المحددة. - اقتراح تعديلات على الضوابط القائمة، وتصميم وتنفيذ ضوابط وقائية وكشفية جديدة حسب الحاجة، وتنفيذ التقنيات الداعمة. - تعزيز أهمية برنامج إدارة مخاطر الاحتيال وموقف المؤسسة من مخاطر الاحتيال داخلياً وخارجياً من خلال برامج الاتصالات المؤسسية. - المشاركة في تصميم وتقديم تدريبات توعية بمكافحة الاحتيال. - توفير تقييم دوري لضوابط مكافحة الاحتيال. - استخدام تقييمات مستقلة لبرنامج إدارة مخاطر الاحتيال. - تطبيق التقنية للمساعدة في الرصد المستمر وأنشطة الكشف. D. التعلم والمعرفة: - مساعدة نائب الرئيس لضمان ومكافحة الاحتيال في تيسير ثقافة امتثال تنظيمية عبر المجموعة تعكس الالتزام بالامتثال للقوانين واللوائح ذات الصلة. - مساعدة نائب الرئيس لضمان ومكافحة الاحتيال في إنشاء وإدارة برنامج رصد الامتثال وخريطة طريق متابعة إجراءات الامتثال لضمان ترسيخ ثقافة الامتثال في جميع جوانب العمل. - التأكد من التطوير المستمر وتنفيذ مدونة سلوك المجموعة والتوعية بالامتثال. - المساعدة في إعداد برنامج التدريب السنوي ليشمل موظفي مجموعة QNB؛ - المساعدة في إنشاء قنوات إلكترونية جديدة لرفع الوعي والمعرفة بين موظفي المجموعة. - المشاركة في تطوير وتنسيق برنامج تعليمي وتدريبي متعدد الوجوه والسعي لضمان معرفة وامتثال جميع الموظفين والإدارة المعنية بالقوانين واللوائح المعمول بها. - التنسيق مع قسم التدريب في مسائل الاحتيال من خلال توفير دورات تدريبية وندوات، إلخ. - التعرف بشكل استباقي على مجالات التطوير المهني للذات والانخراط في أنشطة التطوير. - السعي لفرص للبقاء مطلعاً على جميع التطورات في المجال المهني. - عقد اجتماعات مع الموظفين وتقييم أدائهم وأداء فريقك بشكل منتظم. - اتخاذ إجراءات حاسمة لضمان حل سريع للمظالم أو النزاعات غير المحلَّة بين أعضاء الفريق. E. المسؤوليات القانونية والتنظيمية وإطار المخاطر: - الامتثال لجميع المتطلبات القانونية والتنظيمية والامتثال الداخلي المعمول بها بما في ذلك، ولكن لا تقتصر على، سياسات وإجراءات الامتثال للمجموعة (إدارة AML و CTF، وسياسة العقوبات، وسياسة حماية البيانات، وسياسة مكافحة الاحتيال، وسياسة الإبلاغ عن الشكاوى، وسياسة تضارب المصالح والتعامل الداخلي). - فهم وتنفيذ دورك وفق مبدأ خطوط الدفاع الثلاثة لتحديد وقياس ومراقبة وإدارة وتقديم تقارير للمخاطر. - ضمان نتائج جيدة منهجية للعملاء وفقاً لسياسة مخاطر السلوك. - دعم إطار RCSA وKRI والتبليغ عن الحوادث والتعافي، حسب الاقتضاء، وفقاً لمتطلبات إدارة المخاطر التشغيلية. - الحفاظ على معرفة مناسبة لضمان التأهيل الكامل للقيام بالدور. - إكمال جميع التدريبات الإلزامية التي يوفرها البنك، واكتساب والحفاظ على مستويات الكفاءة المطلوبة. - حضور الندوات الإلزامية (داخليًا وخارجيًا) كما يوجّه البنك. متطلبات التعليم/الخبرة: - درجة البكالوريوس في تخصص رئيسي مثل التسويق، المصرفية، التمويل، المحاسبة، الاقتصاد، إدارة الأعمال، نظم معلومات الأعمال أو تكنولوجيا المعلومات (مجال دراسي ذي صلة) مع شهادات مهنية مثل CFE / CIA / CRMA / CAMS / CICA. - خبرة لا تقل عن 8 سنوات في مؤسسة مصرفية رئيسية أو في شركة استشارية، منها 4 سنوات في الامتثال أو التدقيق الداخلي. </div>

دوام كامل

Senior Manager – Fraud Assurance & Strategy

On-site - قطر - الدوحة ٢٦ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent will be responsible for implementing different assurance programs and tools to make sure the strategy of the anti-fraud activities within QNB Group Compliance, is working in an efficient way particularly in preventing and detecting all the fraud events, responding in a timely manner and reporting through the appropriate channels for escalation, investigation and feedback purposes in order to manage the fraud risks within the Group (except cards fraud). In addition, act in a pro-active manner to feed up the fraud risk assessment process and strategy for continuous enhancement. The incumbent assists Group Compliance to prevent the Group from being exposed to the fraud risk and the associated financial / reputation loss that the Group may incur/ suffer as a result of failure to comply with applicable laws, regulations, codes of conduct and standards of good practice relevant to the Group’s activities, including but not limited to measures for the prevention of any Fraud risk. Essential Duties & Responsibilities By Dimensions Shareholder & Financial: Assist to design a fraud risk assessment strategy of QNB Group that takes into consideration all business segments, customer categories and locations. Assess the fraud risk exposure periodically to identify specific potential schemes and events that the business needs to mitigate Test, based on the fraud control matrix the different procedures, key control indicators and key risk factor the efficiency and adequacy of the fraud control tools and procedures. Assist in designing prevention techniques to avoid potential key fraud risk events to mitigate possible impacts on the Group. Assist in implementing detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Periodically monitor the performance of the fraud rules and take proper actions to enhance the monitoring efficiency. Assist in performing needs analysis to enhance the fraud monitoring system and to widen the scope of the coverage to cover more channels, products and fields. Ensure proper management of fraud rules and revise as necessary. Suggests new testing and monitoring techniques covering the fraud risk Responsible for the identifying awareness topics priorities to executive management linked to the Fraud Control. Establish the priorities within the annual plan of the anti-fraud for the areas that require most focus using a risk-based approach Participate in design detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Responsible for the awareness to executive management linked to the Fraud Control. Implements KPI’s and best practices for Senior Manager, Fraud Assurance and Strategy. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Liaise with Group divisions, departments, zone and branch management and other entities in identifying and confirming suspicious behavior and attempted fraud activity, thereby contributing to the Group’s goal of reducing and preventing losses incurred to the customer. Build and maintain strong and effective relationships with all related departments and units to achieve the Group’s goals and objectives. Liaise with Information Security personnel on issues pertaining to enhancements in, and problem-resolution of the Enterprise Fraud Management system Ensure adequate coverage of the Group’s operations/ activities to avoid being subject to any fines/ losses. Assist in providing ongoing advisory services and guidance on all fraud related matters to subsidiaries. Ensure proper communication and coordination with relevant departments and third-party vendors for fraud related projects. Provide timely and accurate information to internal / external auditors and external regulators (for the issues falling under his responsibility) as and when required to resolve the queries/ respond to issues raised by them:  Qatari Law  QCB Instructions  Professional Bodies and Associations recommendations  All relevant rules and regulations applicable to the overseas branches and subsidiaries.  Best Practices including UK Fraud Act, UK: The Fraud Review Report, UK Bribery Act, US SarbanesOxley Act, US FCPA, etc. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to External / Internal Auditors, Compliance, Financial Control and Risk when required. Internal (Process, Products, Regulatory) Support the QNB Group Management to reduce the likelihood of a negative risk event by respecting and maintaining the fraud control infrastructure that sets the control consciousness of the Department. Provide analysis on the performance of parameters to support management in ensuring the appropriateness of rules in response to emerging or previously undetected suspicious and fraudulent behavior, recommending changes or enhancements where necessary. Ensure that an appropriate fraud deterrence framework is in place to protect the group from any risk event. Establish, initiate and be the custodian of all the Group policies dedicated to prevent and detect fraud activities. Assist the Vice President of Anti-Fraud Assurance and Strategy in providing Compliance Anti-Fraud services / advice to all the business lines. Advise on the implementation of fraud risk management and control practices within the organization. Assist the Vice President of Anti-Fraud Assurance and Strategy in the development of the compliance plan and the Compliance and policies manuals for approval by the Group Board Audit & Compliance Committee. Identify on timely basis, the regulatory changes (locally / International) that impact the Group’s compliance risk to enable timely update of the referenced charter, plan and policy manuals. Report on a regular basis to the Vice President of Anti-Fraud Assurance and Strategy regarding noncompliance risks, identified frauds and corrective action taken pertaining to the Group’s activities, for onward reporting to the Group Board Audit & Compliance Committee and Group Management Risk Committee. Forward all fraud suspicious incidents to the fraud investigations team for appropriate investigations. Maintain a track of all the fraud suspicious cases and follow up on the conclusions provided by the investigations team. Assist in preparing the Anti-Fraud training programs provided by Group Compliance and ensure there are continuously updated and in line with all the new applicable laws, regulations and best practices Take necessary actions to ensure all the new issued policies and procedures (when applicable) are embedded with appropriate key controls for fraud prevention and detection. Provide real-time ad hoc corrective actions and compliance advisory oversight for all business lines. Participate in issuing the studies, manuals on the new regulations, international standards, etc. Liaise with Group Human Capital to ensure the existence of appropriate awareness amongst personnel employed in the different entities on Fraud Control matters through provision of training courses, holding of seminars, etc. Perform fraud awareness studies on all the subjects and new regulations that directly impact the business and the bank activities and communicate the emerging issues along with the potential Fraud risks. React upon any risky events, news and developments that may impact business operations and management decisions; Maintain an updated inventory of suspected risk events, their status, impact and actions taken. Participate in establishing appropriate “Anti-Fraud” and anti-bribery culture within the Group. Participate in the enhancement and update of the fraud risk assessments on a regular basis. Maintain a feedback process to permanently readjust to the Fraud Risk Assessment strategy Defining and documenting mitigating controls and linking them to identified fraud risks. Suggest amendments to the existing controls, designing and implementing new preventive and detective controls as necessary, and implementing supporting technologies. Promoting the importance of the fraud risk management program and the organization’s position on fraud risk both internally and externally through corporate communications programs. Participate in designing and delivering fraud awareness training. Providing periodic evaluation of anti-fraud controls. Using independent evaluations of the fraud risk management program. Implementing technology to aid in continuous monitoring and detection activities. Learning & Knowledge: Assist the Vice President of Anti-Fraud Assurance and Strategy in facilitating an organizational Compliance Culture throughout the Group which reflects a commitment to compliance with the related laws and regulations. Assist the Vice President of Anti-Fraud Assurance and Strategy in the creation and management of the Compliance monitoring program and Compliance action tracker roadmap to ensure that a compliance culture is embedded within all aspects of the business. Ensure on-going development and implementation of the Group’s Code of Conduct and Compliance awareness. Assist in preparing the yearly training program to cover QNB Group Staff members; Assist in establishing new E-channels to build the awareness and knowledge among the Group staff members. Participate in developing and coordinating in a multifaceted educational and training program and seeks to ensure that all appropriate employees and management are knowledgeable of, and comply with, applicable laws and regulations. Liaise with Training Department on Fraud matters through provision of training courses, seminars, etc. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Education/Experience Requirements Bachelor's degree with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration, Business Information Systems or Information Technology (related field of study) with professional qualifications such as CFE / CIA / CRMA / CAMS / CICA. A minimum of 8 years’ experience in a major banking institution or in a consultancy firm, out of which 4 years should be in Compliance or in Internal Audit. Note: you will be required to attach the following: Resume/CVCopy of QIDCopy of Educational Certificates Copy of Birth Certificate Copy of Passport

دوام كامل

Senior Manager – Fraud Assurance & Strategy

On-site - قطر - الدوحة ٢٦ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

About QNB Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines. QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications. Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine. QNB Group has an active community support program and sponsors various social, educational and sporting events. Job Purpose Summary The incumbent will be responsible for implementing different assurance programs and tools to make sure the strategy of the anti-fraud activities within QNB Group Compliance, is working in an efficient way particularly in preventing and detecting all the fraud events, responding in a timely manner and reporting through the appropriate channels for escalation, investigation and feedback purposes in order to manage the fraud risks within the Group (except cards fraud). In addition, act in a pro-active manner to feed up the fraud risk assessment process and strategy for continuous enhancement. The incumbent assists Group Compliance to prevent the Group from being exposed to the fraud risk and the associated financial / reputation loss that the Group may incur/ suffer as a result of failure to comply with applicable laws, regulations, codes of conduct and standards of good practice relevant to the Group’s activities, including but not limited to measures for the prevention of any Fraud risk. Essential Duties & Responsibilities By Dimensions Shareholder & Financial: Assist to design a fraud risk assessment strategy of QNB Group that takes into consideration all business segments, customer categories and locations. Assess the fraud risk exposure periodically to identify specific potential schemes and events that the business needs to mitigate Test, based on the fraud control matrix the different procedures, key control indicators and key risk factor the efficiency and adequacy of the fraud control tools and procedures. Assist in designing prevention techniques to avoid potential key fraud risk events to mitigate possible impacts on the Group. Assist in implementing detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Periodically monitor the performance of the fraud rules and take proper actions to enhance the monitoring efficiency. Assist in performing needs analysis to enhance the fraud monitoring system and to widen the scope of the coverage to cover more channels, products and fields. Ensure proper management of fraud rules and revise as necessary. Suggests new testing and monitoring techniques covering the fraud risk Responsible for the identifying awareness topics priorities to executive management linked to the Fraud Control. Establish the priorities within the annual plan of the anti-fraud for the areas that require most focus using a risk-based approach Participate in design detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized. Responsible for the awareness to executive management linked to the Fraud Control. Implements KPI’s and best practices for Senior Manager, Fraud Assurance and Strategy. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Liaise with Group divisions, departments, zone and branch management and other entities in identifying and confirming suspicious behavior and attempted fraud activity, thereby contributing to the Group’s goal of reducing and preventing losses incurred to the customer. Build and maintain strong and effective relationships with all related departments and units to achieve the Group’s goals and objectives. Liaise with Information Security personnel on issues pertaining to enhancements in, and problem-resolution of the Enterprise Fraud Management system Ensure adequate coverage of the Group’s operations/ activities to avoid being subject to any fines/ losses. Assist in providing ongoing advisory services and guidance on all fraud related matters to subsidiaries. Ensure proper communication and coordination with relevant departments and third-party vendors for fraud related projects. Provide timely and accurate information to internal / external auditors and external regulators (for the issues falling under his responsibility) as and when required to resolve the queries/ respond to issues raised by them:  Qatari Law  QCB Instructions  Professional Bodies and Associations recommendations  All relevant rules and regulations applicable to the overseas branches and subsidiaries.  Best Practices including UK Fraud Act, UK: The Fraud Review Report, UK Bribery Act, US SarbanesOxley Act, US FCPA, etc. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to External / Internal Auditors, Compliance, Financial Control and Risk when required. Internal (Process, Products, Regulatory) Support the QNB Group Management to reduce the likelihood of a negative risk event by respecting and maintaining the fraud control infrastructure that sets the control consciousness of the Department. Provide analysis on the performance of parameters to support management in ensuring the appropriateness of rules in response to emerging or previously undetected suspicious and fraudulent behavior, recommending changes or enhancements where necessary. Ensure that an appropriate fraud deterrence framework is in place to protect the group from any risk event. Establish, initiate and be the custodian of all the Group policies dedicated to prevent and detect fraud activities. Assist the Vice President of Anti-Fraud Assurance and Strategy in providing Compliance Anti-Fraud services / advice to all the business lines. Advise on the implementation of fraud risk management and control practices within the organization. Assist the Vice President of Anti-Fraud Assurance and Strategy in the development of the compliance plan and the Compliance and policies manuals for approval by the Group Board Audit & Compliance Committee. Identify on timely basis, the regulatory changes (locally / International) that impact the Group’s compliance risk to enable timely update of the referenced charter, plan and policy manuals. Report on a regular basis to the Vice President of Anti-Fraud Assurance and Strategy regarding noncompliance risks, identified frauds and corrective action taken pertaining to the Group’s activities, for onward reporting to the Group Board Audit & Compliance Committee and Group Management Risk Committee. Forward all fraud suspicious incidents to the fraud investigations team for appropriate investigations. Maintain a track of all the fraud suspicious cases and follow up on the conclusions provided by the investigations team. Assist in preparing the Anti-Fraud training programs provided by Group Compliance and ensure there are continuously updated and in line with all the new applicable laws, regulations and best practices Take necessary actions to ensure all the new issued policies and procedures (when applicable) are embedded with appropriate key controls for fraud prevention and detection. Provide real-time ad hoc corrective actions and compliance advisory oversight for all business lines. Participate in issuing the studies, manuals on the new regulations, international standards, etc. Liaise with Group Human Capital to ensure the existence of appropriate awareness amongst personnel employed in the different entities on Fraud Control matters through provision of training courses, holding of seminars, etc. Perform fraud awareness studies on all the subjects and new regulations that directly impact the business and the bank activities and communicate the emerging issues along with the potential Fraud risks. React upon any risky events, news and developments that may impact business operations and management decisions; Maintain an updated inventory of suspected risk events, their status, impact and actions taken. Participate in establishing appropriate “Anti-Fraud” and anti-bribery culture within the Group. Participate in the enhancement and update of the fraud risk assessments on a regular basis. Maintain a feedback process to permanently readjust to the Fraud Risk Assessment strategy Defining and documenting mitigating controls and linking them to identified fraud risks. Suggest amendments to the existing controls, designing and implementing new preventive and detective controls as necessary, and implementing supporting technologies. Promoting the importance of the fraud risk management program and the organization’s position on fraud risk both internally and externally through corporate communications programs. Participate in designing and delivering fraud awareness training. Providing periodic evaluation of anti-fraud controls. Using independent evaluations of the fraud risk management program. Implementing technology to aid in continuous monitoring and detection activities. Learning & Knowledge: Assist the Vice President of Anti-Fraud Assurance and Strategy in facilitating an organizational Compliance Culture throughout the Group which reflects a commitment to compliance with the related laws and regulations. Assist the Vice President of Anti-Fraud Assurance and Strategy in the creation and management of the Compliance monitoring program and Compliance action tracker roadmap to ensure that a compliance culture is embedded within all aspects of the business. Ensure on-going development and implementation of the Group’s Code of Conduct and Compliance awareness. Assist in preparing the yearly training program to cover QNB Group Staff members; Assist in establishing new E-channels to build the awareness and knowledge among the Group staff members. Participate in developing and coordinating in a multifaceted educational and training program and seeks to ensure that all appropriate employees and management are knowledgeable of, and comply with, applicable laws and regulations. Liaise with Training Department on Fraud matters through provision of training courses, seminars, etc. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Education/Experience Requirements Bachelor's degree with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration, Business Information Systems or Information Technology (related field of study) with professional qualifications such as CFE / CIA / CRMA / CAMS / CICA. A minimum of 8 years’ experience in a major banking institution or in a consultancy firm, out of which 4 years should be in Compliance or in Internal Audit. Note: you will be required to attach the following: Resume/CVCopy of QIDCopy of Educational Certificates Copy of Birth Certificate Copy of Passport

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