وظائف بنوك في قطر
٣٧٥ وظائف شاغرة
Additional Information<br><br>Job Number 26101723<br><br>Job Category Rooms & Guest Services Operations<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>시대를 초월한 화려함과 선구적인 정신을 결합한 세인트레지스 호텔 & 리조트는 전 세계 최고의 장소에 위치한 50개 이상의 고급 호텔 및 리조트에서 고객에게 특별한 경험을 제공하기 위해 최선을 다하고 있습니다. 세인트레지스 호텔은 20세기 초에 존 제이콥 애스터 4세(John Jacob Astor IV)가 뉴욕에 1호점을 오픈한 것을 시작으로 고전적인 세련미와 현대적인 감성을 결합한 우아한 호스트 팀에 의해 시그니처 버틀러 서비스는 물론, 모든 고객에게 한치의 양보도 없는 한 발 앞선 맞춤형 서비스를 완벽히 제공하는 것에 전념해 왔습니다. 세인트레지스 호텔 & 리조트는 채용 기회에 여러분을 초대합니다. 세인트레지스에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원 으로 최고의 나를 만들고 싶다면 세인트레지스 호텔 & 리조트의 문을 두드리세요.
Additional Information<br><br>Job Number 26101723<br><br>Job Category Rooms & Guest Services Operations<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Łącząc ponadczasowe piękno z awangardową atmosferą, St. Regis Hotels & Resorts zobowiązuje się do zapewnienia wyszukanych doświadczeń w ponad 50 luksusowych hotelach i kurortach w najlepszych lokalizacjach na całym świecie. Od otwarcia pierwszego hotelu The St. Regis w Nowym Jorku przez Johna Jacoba Astora IV na początku XX wieku marka pozostaje wierna pierwotnej idei. Pragniemy dostarczać wszystkim gościom bezkompromisowego poziomu usług, które łączą tradycyjne wyrafinowanie z nowoczesną wrażliwością i są bezbłędnie świadczone przez zespół życzliwych gospodarzy, a także w ramach naszej charakterystycznej usługi Butler Service. Zapraszamy do zapoznania się z ofertami pracy w St. Regis. Stając się częścią zespołu St. Regis, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.
Additional Information<br><br>Job Number 26101723<br><br>Job Category Rooms & Guest Services Operations<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26101723<br><br>Job Category Rooms & Guest Services Operations<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд St. Regis Hotels & Resorts сочетает классическую роскошь с авангардным духом и предлагает уникальное качество обслуживания для гостей более чем 50 отелей и курортов класса люкс, расположенных в самых популярных уголках мира. Наш бренд, история которого началась на заре 20-го века с открытия Джоном Джейкобом Астором IV отеля St. Regis в Нью-Йорке, по-прежнему стремится предоставлять на самом высоком уровне уникальные услуги, предвосхищающие пожелания гостей. За выполнение этой задачи у нас отвечает коллектив опытных сотрудников, которые проявляют в работе классический продуманный подход и понимание проблем на современном уровне. Также к услугам гостей наша фирменная служба дворецких. Предлагаем вам ознакомиться с открытыми вакансиями в St. Regis. Выбрав работу в St. Regis, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.
Additional Information<br><br>Job Number 26101723<br><br>Job Category Rooms & Guest Services Operations<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>تجمع فنادق ومنتجعات السانت ريجيس بين السحر الخالد والروح الطليعية، وتلتزم بتقديم تجارب رائعة في أكثر من 50 فندقًا ومنتجعًا فاخرًا في أفضل العناوين حول العالم. بدءًا من افتتاح فندق السانت ريجيس في نيويورك على يد جون جاكوب أستور الرابع في فجر القرن العشرين، ظلت العلامة التجارية ملتزمة بمستوى لا هوادة فيه من الخدمة المخصصة والاستباقية لجميع ضيوفها، والتي يقدمها بشكل لا تشوبه شائبة فريق من المضيفين الكرماء الذين يجمعون بين الرقي الكلاسيكي والحساسية العصرية، بالإضافة إلى خدمة الخادم الشخصي المميزة لدينا. ندعوك لاستكشاف الوظائف في السانت ريجيس. عند الانضمام إلى السانت ريجيس، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.
Additional Information<br><br>Job Number 26101723<br><br>Job Category Rooms & Guest Services Operations<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>St. Regis Hotels & Resorts kombiniert zeitlosen Glamour mit avantgardistischem Esprit und hat sich der Mission verschrieben, exklusive Erlebnisse in über 50 Luxushotels und Resorts an den beliebtesten Standorten der Welt bereitzustellen. Die Anfänge der Marke liegen im ersten St. Regis Hotel, das John Jacob Astor IV zu Beginn des 20. Jahrhunderts in New York eröffnete. Seitdem setzen wir uns für kompromisslosen, individuellen und vorausschauenden Service für alle Gäste ein, den ein Team von Gastgebern und Gastgeberinnen anmutig und makellos bereitstellt. Dabei kombinieren wir klassische Eleganz und moderne Sensibilität mit unserem hauseigenen Butler-Service. Wir laden Sie ein, die Stellenangebote bei St. Regis kennenzulernen. Bei St. Regis werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .
Job Summary We are seeking an experienced Senior AMU (Account Maintenance Unit) Manager to lead the Account Maintenance Unit within a leading financial institution in Qatar. The successful candidate will be responsible for managing end-to-end customer account lifecycle operations, including account opening, maintenance, amendments, closures, customer information management, and regulatory compliance. The ideal candidate will possess extensive experience in Banking Operations, Core Banking Systems, KYC/AML compliance, account maintenance, and operational risk management, with a proven track record of leading high-performing banking operations teams. Experience supporting core banking transformation initiatives and process optimization will be a significant advantage. Key Responsibilities1. Account Maintenance Operations Lead and manage the Account Maintenance Unit (AMU) ensuring efficient day-to-day operations. Oversee end-to-end customer account lifecycle activities, including account opening, maintenance, amendments, closures, and customer profile updates. Ensure timely processing of customer requests in accordance with service level agreements (SLAs). Maintain data integrity and accuracy across core banking systems. Ensure proper documentation and record management for all account-related activities.2. Core Banking Operations Manage customer account maintenance activities within Core Banking Systems. Support Retail, Corporate, SME, and Private Banking account operations. Coordinate account maintenance activities across multiple banking products. Support core banking upgrades, system enhancements, and digital transformation initiatives. Collaborate with technology teams during implementation and testing of banking system enhancements.3. Regulatory Compliance & Risk Management Ensure compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), FATCA, CRS, and local regulatory requirements. Ensure adherence to Central Bank regulations and internal banking policies. Identify and mitigate operational risks within account maintenance processes. Support internal and external audits by ensuring complete and accurate documentation. Implement corrective and preventive actions for audit observations.4. Customer Information Management Maintain Customer Information Files (CIF) and customer master records. Manage customer profile updates, account amendments, mandates, authorized signatories, and account restrictions. Ensure customer data quality and compliance with regulatory standards. Support customer due diligence (CDD) and enhanced due diligence (EDD) activities.5. Leadership & Team Management Lead, mentor, and develop the AMU team. Allocate workloads and monitor team performance. Establish performance objectives and conduct regular performance reviews. Promote continuous learning and operational excellence. Foster a collaborative and customer-focused work environment.6. Process Improvement & Operational Excellence Review and optimize account maintenance processes. Identify opportunities for automation and workflow improvements. Implement best practices to improve operational efficiency. Develop and monitor KPIs and operational dashboards. Drive continuous improvement initiatives across banking operations.7. Stakeholder Management Collaborate with Retail Banking, Corporate Banking, Compliance, Risk, Operations, IT, and Customer Service teams. Coordinate with external auditors, regulators, and vendors as required. Provide operational updates and management reports to senior leadership. Support cross-functional banking transformation initiatives.8. Reporting & Governance Prepare operational reports, MIS, and KPI dashboards. Monitor service levels and operational performance. Report operational risks, incidents, and compliance issues. Ensure governance standards are maintained across all AMU activities. Required Qualifications Education Bachelor's Degree in one of the following:Business Administration Banking & Finance Commerce Accounting Economics Information Technology Computer Science Management Or a related discipline Required Experience Minimum 15+ years of experience in Banking Operations. Proven experience managing an Account Maintenance Unit (AMU) or similar banking operations function. Strong experience in customer account lifecycle management. Hands-on experience with Core Banking Systems. Experience in Retail and Corporate Banking Operations. Experience leading large operational teams. Experience supporting banking transformation or core banking migration projects is preferred.
About Qatar Stock Exchange<br>Qatar Stock Exchange (QSE) is the principal securities market of the State of Qatar. QSE gives local and international investors direct access to an advanced, well-regulated capital market covering equities, ETFs, sukuk, bonds, and Treasury bills. QSE serves as an effective platform for listed companies to raise capital, broaden their investor base, and support their growth plans in line with Qatar National Vision 2030 and the Third Financial Sector Strategy.<br>Job Summary<br>The Senior Advisor, Issuer Services and Investor Relations is responsible for building and leading a dedicated unit within Qatar Stock Exchange focused on raising the quality of issuer services and investor relations across the Qatari market. The role carries a clear mandate to establish the unit from the ground up, covering its operating model, service catalogue, standards, delivery team and commercial positioning, and then to scale it into a recognized center of expertise for listed and prospective issuers. The holder acts as the exchange's senior authority on disclosure practice, shareholder communication, investor targeting and sustainability reporting, and works directly with the leadership of listed companies to lift the standard of engagement between Qatari issuers and the domestic and international investment community. Education and awareness sit at the center of the mandate, with the holder expected to build lasting capability across the market rather than deliver one off support. The role also leads a wider set of issuer facing initiatives designed to deepen liquidity, broaden the investor base and strengthen the overall attractiveness of the QSE market, working in close coordination with the Listings, Product and Market Development, and Marketing and Communications teams.<br>Roles And Responsibilities<br>Establish and lead the Issuer Services and Investor Relations unit, including its operating model, service portfolio, governance framework, and commercial strategy. Build, mentor, and lead a high-performing team, setting priorities, performance standards, and delivery expectations. Design and deliver market education programs, executive briefings, training, and practical guidance on investor relations, disclosure, governance, and sustainability reporting. Advise listed and prospective issuers on investor relations strategy, shareholder engagement, disclosure practices, sustainability reporting, and investor targeting. Build and maintain strong relationships with senior executives, institutional investors, analysts, and key capital market stakeholders. Lead initiatives that enhance market quality, liquidity, research coverage, investor access, and the overall attractiveness of Qatar's capital market. Represent Qatar Stock Exchange at industry events, roadshows, and investor forums while collaborating with regulators and internal stakeholders to ensure governance and regulatory compliance. Monitor market trends, benchmark issuer practices, and provide strategic recommendations to improve investor relations standards across the market.<br>Requirements<br>Bachelor's degree in Finance, Economics, Business, or a related field (Master's degree or CFA preferred). Minimum 15 years of experience in investor relations, equity capital markets, listed companies, investment banking, or a related capital markets environment. Proven experience building or leading teams and developing new functions or capabilities. Strong expertise in corporate disclosure, governance, investor relations, and capital markets regulations. Demonstrated ability to deliver executive-level training, education, and stakeholder engagement programs. Established relationships with institutional investors, analysts, and senior corporate executives. Experience within a stock exchange, listed company, investment bank, or investor relations advisory firm is highly desirable. Experience in GCC/MENA capital markets and knowledge of sustainability reporting frameworks is an advantage.
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اكتشف مستقبلك مع سيتي
<p>العمل في سيتي يتجاوز مجرد وظيفة. مسيرتك معنا تعني الانضمام إلى فريق يضم نحو 219,000 شخص مكرس من جميع أنحاء العالم. في سيتي، ستتاح لك الفرصة لتنمية مسيرتك المهنية، وتقديم العطاء لمجتمعك وتحقيق تأثير حقيقي.</p><br>
نظرة عامة على الوظيفة
<p><b>كبير موظفي دولة سيتي ورئيس الخدمات المصرفية (CCO) قطر و</b></p><br><p><b>رئيس الخدمات المصرفية للشركات لقطر وعمان</b><br></p><br><p>في عام 2007، أنشأت سيتي حضوراً متكاملاً في مركز قطر للمال وتقدم مجموعة كاملة من خدمات المصرفية للشركات والاستثمار.</p><br><p>سيتم أن تكون فرنشايز سيتي في قطر جزءاً من مجموعة الشرق الأوسط وباكستان الفرعية. هذه المجموعة مهيأة لتغطية منطقة جغرافية تتمتع بثروة كبيرة وشهية للاستثمارات محلياً وعالمياً. </p><br><p>يعتبر كبير موظفي الدولة ورئيس الخدمات المصرفية الوجه الرسمي لسيمتي في البلد، ويلعب دوراً حيوياً في قيادة وحماية فرنشايز سيتي. في قيادة الأعمال وحماية الفرنشايز، يجب أن يحقق CCO & BH التعاون والتوافق عبر جميع أصحاب المصلحة – مع إدارة فعالة لفريق مصفوفي كبير.</p><br><p>هذا الدور سيقود أيضاً البنك المؤسسي لقطر وعمان. هذا دور رئيسي في دفع الإيرادات وتقديم القيادة في الخدمات المصرفية للشركات في كل بلد.</p><br><p>سيقدم هذا الدور تقاريره مباشرة إلى رئيس المجموعة الفرعية للشرق الأوسط وباكستان.</p><br><p><b>المسؤوليات:</b></p><br><ul><li>إدارة الفرنشايز من حيث تطوير وتنفيذ الاستراتيجية العامة للعميل والأعمال لدى سيتي لتحقيق أهداف قصيرة وطويلة المدى مع الالتزام بالمعايير المؤسسية والأنظمة المحلية.</li><li>التأكد من الامتثال لجميع السياسات المؤسسية، بما في ذلك المعايير الأخلاقية ومعايير الحوكمة المؤسسية ومتطلبات ممارسات الأعمال.</li></ul><ul><li>التطبيق الدقيق للحكم في فهم القضايا واتخاذ قرارات سليمة تدعم وتؤكد وتُعزّز مهمة سيتي ورؤيتها.</li></ul><ul><li>تحديد وتقييم وتخفيف والتواصل وتوقع جميع أنواع المخاطر من خلال تطوير واستدامة آليات الرقابة المناسبة.</li><li>الإشراف وتوجيه متطلبات الموارد للكيان القانوني لأداء التزاماته في الحوكمة وإدارة المخاطر والامتثال والإبلاغ عن المخاطر/القضايا المادية التي تؤثر على الكيان القانوني إلى لجان الحوكمة المناسبة.</li><li>إظهار قيادة فعّالة وفعّالة تصل إلى جميع أجزاء الفرنشايز وتقديم نموذج يحتذى به.</li><li>القدرة على بناء والحفاظ على علاقات قوية مع العملاء والمسؤولين الحكوميين والمنظمين والموظفين ووسائل الإعلام التي تولّد ثقة عالية وشفافية لدعم تطوير مكانة سيتي في السوق ونموها.</li><li>بالتعاون مع الموارد البشرية، تنفيذ جدول أعمال مواهب سيتي والإشراف على مراجعة المواهب وتطويرها على نطاق الفرنشايز.</li><li>رعاية مشاركة الموظفين عبر الفرنشايز لضمان مشاركة وإنتاجية وفاعلية الموظفين على جميع المستويات.</li><li>قيادة استجابة سيتي لحدث على مستوى الفرنشايز كأزمة أو كارثة.</li><li>حماية سمعة سيتي في البلاد.</li><li>إدارة (مباشر أو من خلال تقارير مصفوفة، حسب الضرورة) جميع الأعمال وخطوط المنتجات والوظائف المقيمة في البلد.</li><li>إدارة تنظيم وحوكمة الكيانات القانونية القائمة في البلد وتقاريرها التنظيمية.</li><li>قيادة إدارة وتنظيم العلاقات الحكومية والتنظيمية.</li><li>توفير إشراف على جميع حدود المخاطر الحيوية للبلد وعلى تخطيط السيناريوهات الخاصة بالبلد.</li><li>ضمان الامتثال لجميع المتطلبات المعمول بها فيما يتعلق بالشمول المالي.</li><li>تقييم المخاطر بشكل مناسب عند اتخاذ قرارات العمل، مع مراعاة سمعة الشركة وحماية Citigroup وعملائها وأصولها، من خلال تعزيز الامتثال للقوانين واللوائح المعمول بها، والالتزام بالسياسة، وتطبيق حكم أخلاقي سليم فيما يتعلق بالسلوك الشخصي وممارسات الأعمال، وتحديد، وإدارة، والإبلاغ عن قضايا الرقابة بشفافية، بالإضافة إلى الإشراف الفعّال على أنشطة الآخرين وخلق المساءلة مع من يفشلون في الحفاظ على هذه المعايير.</li><li>قد تُكلف بمهام وظيفية أخرى حسب الحاجة.</li><li>تطوير ومراقبة استراتيجية نمو فرنشايز قائمة على العملاء وتقديمها من خلال الأشخاص وإدارة الفرنشايز.</li><li>الإشراف على تنظيم سيتي المصرفي. التنظيم المصرفي الموحد والإدارة الدولية تشرف على تقديم كامل الشركة للعملاء في كل سوق يوجد فيه حضور محلي لـ سيتي.</li></ul><ul><li>المسؤول عن الأرباح والخسائر المصرفية في قطر. سيكون الدور مسؤولاً عن الإيرادات المتدفقة والجاهزة معاً، ويتطلب قيادة قوية ومهارات مخاطر وفهم مالي مؤسسي وشراكات لتقديم حلول من الطراز الأول.</li><li>دفع الابتكار والسرعة إلى السوق وترويج البيع العابر للمنتجات عبر المنصة الكاملة.</li><li>المسؤول عن إدارة العلاقة الأم الشاملة مع العملاء وتقديم مجموعة واسعة من حلول الخزانة والتمويل المؤسسي، بما في ذلك إدارة النقد والتجارة وتمويل الموردين والفوركس وائتمان عام وأسهم والديون ورأس المال والتعاملات بالأوراق المالية وأسعار الفائدة والخيارات والمنتجات المشتقة.</li><li>ضمان استخدام فعال لرأس المال وأن تُحقق عوائد رأس المال (RORC وRoTCE) عبر الفرنشايز.</li><li>المسؤول عن تحقيق أهداف الإيرادات وأهداف أخرى تتعلق بالميزانية وإدارة المخاطر وتخصيص الائتمان بالشراكة مع GCM وRisk.</li><li>قيادة أجندة الاستدامة والتحول الرقمي للعملاء مع تركيز خاص على المواطنين الرقميين والأدوات الرقمية.</li></ul><p><b><u>المؤهلات:</u></b></p><br><ul><li>خبرة لا تقل عن 15 عاماً، منها 12 عاماً على الأقل في الخدمات المصرفية والمالية أو الشؤون الاقتصادية ذات الصلة بمدى كفاءتهم في الأنشطة المصرفية، مع خمس سنوات على الأقل في مناصب تنفيذية رئيسية في تلك المجالات.</li><li>مهارات قوية في التمويل المؤسسي والائتمان. شهادة موظف ائتمان عليا (SCO).</li><li>إدارة الأعمال وتشغيل بيان الأرباح والخسائر.</li><li>خبرة عميقة وفهم لمنتجات المصرفية – القروض/الديون (قصيرة وطويلة الأجل)، إدارة رأس المال، إدارة النقد، منتجات التجارة، التمويل المؤسسي والهيكلة، DCM، والمنتجات المشتقة.</li><li>إدارة العلاقات مع أصحاب المصلحة داخلياً وخارجياً</li><li>مهارات قيادية مثبتة وتفكير استراتيجي لخلق زخم وأجندة جماعية عبر عدة منتجات وبشعبية متنوع وتنافس الأولويات.</li><li>القدرة على توقع والاستجابة التنظيمية للتغييرات المستقبلية وترجمة الرؤية إلى خطط قابلة للتنفيذ.</li><li>القدرة على الدفع وتسهيل التبسيط لتحقيق الكفاءة.</li><li>التنقل ضمن أطر حوكمة الشركات.</li><li>فهم وترجمة الاستراتيجية العالمية/الإقليمية.</li><li>خبرة سابقة في إدارة المخاطر والمالية والضوابط.</li></ul><p><b><u>التعليم:</u></b></p><br><ul><li>حد أدنى شهادة جامعية أو ما يعادلها في أي تخصص، بالإضافة إلى درجة عليا أو مؤهّل مهني في أي تخصص مرتبط بالأعمال.</li></ul><p><span>------------------------------------------------------</span></p><br><b>مجموعة فئة الوظيفة:</b> استراتيجية الأعمال، الإدارة والإدارة<p>------------------------------------------------------</p><br><b>فئة العمل:</b>إدارة الأعمال<p>------------------------------------------------------</p><br><b>نوع الوقت:</b>دوام كامل<p>------------------------------------------------------</p><br><b>أهم المهارات ذات الصلة</b>يرجى الاطلاع على المتطلبات المدرجة أعلاه.<p>------------------------------------------------------</p><br><b>مهارات ذات صلة أخرى</b>للمهارات التكميلية، الرجاء الاطلاع أعلاه و/أو الاتصال بالموظف المجند.<p>------------------------------------------------------</p><br><p><i>سيتي هو صاحب عمل يوفر فرص متساوية، وستُمنح المرشحات المؤهلات النظر في التقييم بغض النظر عن عرقهن، اللون، الدين، الجنس، التوجه الجنسي، الهوية الجنسية، الأصل الوطني، الإعاقة، الوضع كقدامى محميين، أو أي سمة أخرى محمية بموجب القانون.</i></p><br><p><i>إذا كنت شخصاً من ذوي الإعاقة وتحتاج إلى تسهيلات معقولة لاستخدام أدوات البحث لدينا و/أو التقدم لفرصة وظيفية، راجع </i><i>إمكانية الوصول في سيتي</i><i> سياسات EEO والملصق Know Your Rights.</span></i></p><br>
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<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<p> Citi Services هي مقدم عالمي رائد للخدمات النقدية وخدمات التجارة والمنتجات الحفظية للمؤسسات المالية والقطاعات العامة والشركات والعملاء التجاريين عبر أكثر من 100 دولة. شبكتنا العالمية مُهيأة بشكل فريد لخدمة العملاء الذين لديهم احتياجات محلية وعبر الحدود من خلال التقارير المتكاملة والحلول الرقمية والخبرة المؤسسية العميقة</p><br><br><br><p>هذه فرصة نادرة لقيادة أعمال الخدمات لدى Citi عبر ثلاث أسواق عالية النمو في مجلس التعاون الخليجي — الكويت وقطر وعمان. كعضو كبير في كل من فريق قيادة مجموعة خدمات MEPS والفرق الإدارية للبلدان الثلاثة، ستشكّل وتنفذ استراتيجية عابرة للحدود تعزز حصة السوق، وتعمّق علاقات العملاء، وتدعم مكانة Citi كأفضل مزود عالمي للخدمات المصرفية للمعاملات في المنطقة</p><br><br><br><p>بصفتك رئيس الخدمات، ستشغل دور القائد الاستراتيجي الرئيسي ورأس اتصال العملاء الأساسي لأعمال الخدمات في الكويت وقطر وعمان — مع تأثير مباشر على نتائج الإيرادات واستراتيجية المواهب والعلاقات التنظيمية وبرنامج الابتكار الرقمي. هذه منصة للقادة الذين يتطلعون إلى أدوار قيادية أوسع في MEA أو عالمية داخل Citi</p><br><br><br><p><strong>المسؤوليات الأساسية</strong></p><br><br><p>تنقسم المسؤوليات إلى ستة أعمدة قيادة رئيسية:</p><br><br><p><strong>1. القيادة الاستراتيجية</strong></p><br><br><ul><li><p>تحديد وتنفيذ استراتيجية الخدمات القصيرة والطويلة المدى بما يتماشى مع أهداف مجموعة MEA والأهداف العالمية</p><br><br></li><li><p>توسيع حصة السوق والمحفظة العملاء؛ توسيع محفظة الحلول للعملاء عبر جميع القطاعات</p><br><br></li><li><p>التنقل في بيئة مصفوفية معقدة، وتوحيد أصحاب المصلحة عبر أولويات متنافسة</p><br><br></li><li><p>قيادة التحول الرقمي وأجندة الابتكار استجابة لاتجاهات سوق GCC واضطراب التكنولوجيا المالية</p><br><br></li><li><p>وضع استجابات استراتيجية للتحولات الاقتصادية الكلية وأوضاع الأزمات وملامح المخاطر المتغيرة</p><br><br></li><li><p>ضمان أن تكون استراتيجية الأعمال العامة مُعلنة بوضوح لجميع الأطراف الأساسية بما في ذلك CCOs والبنوك وفرق الخدمات والعمليات والتكنولوجيا وشركاء المستوى الثاني والثالث</p><br><br></li></ul><p><strong>2. النمو التجاري والإيرادات</strong></p><br><br><ul><li><p>تحقيق الإيرادات وال EBIT والمصاريف وجميع مؤشرات الأداء المالية المتفق عليها عبر الكويت وقطر وعمان</p><br><br></li><li><p>قيادة استقطاب العملاء والاحتفاظ بهم وتوسيع حصة المحافظ عبر جميع خطوط أعمال الخدمات</p><br><br></li><li><p>الإشراف على أعمال الخدمات من النهاية إلى النهاية، بما في ذلك فرق المبيعات والمنتج والعمليات والتكنولوجيا</p><br><br></li><li><p>التعاون بشكل وثيق مع رئيس عمليات الخدمات لدفع أجندة العمل</p><br><br></li><li><p>تحديد وتطوير وترتيب أولويات حالات العمل التقنية، مع الحصول على موافقات المجموعة والعالمية</p><br><br></li><li><p>المنافسة بفعالية ضد البنوك العالمية والمحلية التقليدية ومقدمي خدمات المعاملات من غير البنوك من خلال عروض عملاء متفوقة وحلول مبتكرة</p><br><br></li></ul><p><strong>3. تفاعل العملاء</strong></p><br><br><ul><li><p>العمل كرأس تفاعل رئيسي مع العملاء لجميع أعمال الخدمات عبر الأسواق الثلاثة</p><br><br></li><li><p>توليد تفاعلات عملاء عالية المستوى وبناء علاقات استراتيجية طويلة الأجل</p><br><br></li><li><p>نشر حلول خدمة مثلى مصممة وفقاً لاحتياجات العملاء عبر جميع القطاعات وخطوط العمل</p><br><br></li><li><p>قيادة فريق الخدمات في تقديم المشورة والرؤى والحلول لقاعدة العملاء</p><br><br></li><li><p>قيادة تنفيذ مبادرات تجربة العملاء المتوافقة مع رؤية Citi أن تكون الأفضل لعملائنا</p><br><br></li><li><p>الشراكة مع زملاء البنوك والأسواق لتقديم استراتيجية عميل متوازنة على مستوى البلد</p><br><br></li></ul><p><strong>4. المخاطر والحوكمة</strong></p><br><br><ul><li><p>التحمل الكامل للمخاطر الائتمانية والتشغيلية والسلوكية والامتثال عبر جميع الأسواق الثلاثة</p><br><br></li><li><p>الالتزام بالامتثال التنظيمي والقانوني في جميع الأوقات؛ تعزيز ثقافة الرقابة القوية داخل الفريق</p><br><br></li><li><p>المشاركة بنشاط في عمليات التدقيق الداخلي والخارجي (الرقابي)، وضمان التسليم في الوقت وتمثيل التدابير المضادة للمخاطر لتحقيق أفضل النتائج</p><br><br></li><li><p>المشاركة في إجراءات حوكمة مركبات القانون السيارة والتصعيد الاستباقي للمشاكل المحتملة على مستوى الامتياز</p><br><br></li><li><p>تطوير خبرة عميقة في قائمة الميزانية؛ والعمل كشريك قوي في التفاوض مع الخزانة والأسواق، بموازنة أولويات الخدمات مع اعتبارات الامتياز على مستوى الشركة</p><br><br></li><li><p>المشاركة النشطة في منتديات حوكمة البلد، لضمان إدراج قرارات العمل ضمن جميع العناصر الحرجة التي تؤثر على الامتياز</p><br><br></li></ul><p><strong>5. المشاركة مع أصحاب المصلحة والجهات الخارجية</strong></p><br><br><ul><li><p>التعبير عن الاستراتيجية التجارية بوضوح لمسؤولي المناطق والتشغيل والتكنولوجيا وجميع شركاء الرقابة</p><br><br></li><li><p>بناء علاقات عمل منتجة قائمة على الثقة مع الهيئات التنظيمية والمشرفين وصانعي السياسات في الكويت وقطر وعمان</p><br><br></li><li><p>تمثيل Citi خارجيًا في جمعيات الصناعة والمنتديات والمؤتمرات واللجان</p><br><br></li><li><p>دفع المناصرة التنظيمية لتحقيق أهداف العمل ودعم مكانة امتياز Citi في الأسواق الثلاثة</p><br><br></li><li><p>الحفاظ على توافق داخلي قوي عبر قيادة MEPS ورؤساء الخدمات العالمية، وفرق إدارة البلدان</p><br><br></li></ul><p><strong>6. الأشخاص والثقافة</strong></p><br><br><ul><li><p>بناء وقيادة فريق خدمات عالي الأداء ومتعدد الثقافات وشامل عبر الكويت وقطر وعمان</p><br><br></li><li><p>اقتـراح استراتيجية مواءمة المواهب بفعالية، مع وجود أفراد ماهرين وذوي خبرة في الأدوار الحرجة</p><br><br></li><li><p>تطوير الجيل القادم من قيادات الخدمات داخل المنظمة</p><br><br></li><li><p>تعزيز ثقافة أخلاقية وشاملة متمركزة في أعلى معايير السلوك لدى Citi</p><br><br></li><li><p>إشراك الموظفين بمعنى أوسع في الاستراتيجية التجارية والاتجاه التنظيمي</p><br><br></li><li><p>تعزيز بيئة تحكم قوية وثقافة واعية للمخاطر على جميع مستويات الفريق</p><br><br></li></ul><br><p><strong>ما نبحث عنه</strong></p><br><br><p><strong>المتطلبات الأساسية</strong></p><br><br><p>يجب أن يكون لدى المرشح القدرة على إظهار ما يلي:</p><br><br><ul><li><p><strong>15+ سنوات</strong> من الخبرة العملية في صناعة الخدمات المالية، بما في ذلك <strong>10+ سنوات</strong> في مستوى إداري رفيع</p><br><br></li><li><p><strong>خبرة عميقة في خدمات المعاملات المصرفية</strong> — إدارة السيولة وحلول التجارة و/أو منتجات الحفظ</p><br><br></li><li><p><strong>نجاح مثبت</strong> في قيادة استراتيجية أعمال متعددة الدول أو مجموعة وتقديم نتائج مالية (الإيرادات، EBIT، P&L)</p><br><br></li><li><p><strong>سجل قوي في المخاطر والحوكمة</strong> — إدارة المخاطر الائتمانية والتشغيلية والسلوكية والامتثال</p><br><br></li><li><p><strong>فهم مالي ممتاز</strong>، بما في ذلك الخبرة في إعداد خطط الأعمال والدراسات المالية</p><br><br></li><li><p><strong>فهم قوي لميزانية الميزانية</strong> ومعرفة بإطارات المخاطر والمالية على مستوى الكيان القانوني</p><br><br></li><li><p><strong>خبرة في إدارة فرق ديناميكية ومتنوعة ومتعددة الوظائف</strong> عبر مناطق جغرافية</p><br><br></li><li><p><strong>القدرة على مواءمة الاستراتيجية العالمية مع التنفيذ المحلي</strong>، موازنة الموارد الأمامية والوسطى والخلفية</p><br><br></li><li><p><strong>مهارات اتصال تنفيذية</strong> — مكتوبة وشفوية، لجمهور داخلي وخارجي بما في ذلك الجهات التنظيمية والعملاء والإدارة العليا</p><br><br></li><li><p><strong>الطلاقة في الإنجليزية</strong> (كتابة وشفوية).</p><br><br></li><li><p><strong>درجة جامعية</strong> (لا يقل عن بكالوريوس)</p><br><br></li></ul><br><p><strong>الخبرة المفضلة والمفيدة</strong></p><br><br><p>الخبرة التالية ستقوي ملف المرشح:</p><br><br><ul><li><p>خبرة سابقة <strong>بالسوق GCC أو MEA أوسع</strong> في دور قيادي رفيع في الخدمات أو قيادة مصرفية المعاملات</p><br><br></li><li><p><strong>درجة الماجستير</strong> في إدارة الأعمال أو المالية أو مجال ذات صلة</p><br><br></li><li><p><strong>الكفاءة في اللغة العربية</strong> (محادثة و/أو كتابة)</p><br><br></li><li><p><strong>خبرة في التحول الرقمي والتفاعل مع التكنولوجيا المالية</strong> داخل مؤسسة مالية</p><br><br></li><li><p><strong>علاقات تنظيمية راسخة</strong> مع بنوك مركزية في GCC أو مشرفين أو مؤسسات حكومية</p><br><br></li><li><p><strong>خبرة حوكمة مركبات قانونية</strong> ومعرفة بإدارة كيان بنكي قانوني</p><br><br></li><li><p><strong>سجل مثبت في الحصول على موافقة الإدارة العليا</strong> لتنفيذ استراتيجيات نمو البلد</p><br><br></li></ul><br><p><strong>المهارات والكفاءات</strong></p><br><br><p><strong>لماذا هذا الدور؟ التطوير وقيمة المسيرة المهنية</strong></p><br><br><p>يوفر هذا المنصب تعريضاً فائقاً لأحد أكثر تجمعات البنوك أهمية استراتيجياً في منطقة MEA. كـ C15/ Director، ستوضع عند تقاطع الاستراتيجية الإقليمية والتأثير العالمي وتأثير العملاء.</p><br><br><p><strong>ما ستجنيه:</strong></p><br><br><ul><li><p><strong>ريادة الامتياز متعدد الأسواق</strong> — مسؤولية كاملة عن أعمال الخدمات عبر ثلاث أسواق GCC، كجزء من أكبر امتياز Citi في MEA</p><br><br></li><li><p><strong>خبرة تنظيمية وحوكمة</strong> — مشاركة مباشرة مع البنوك المركزية والمشرفين وصانعي السياسات في الكويت وقطر وعمان، وبناء كفاءات نادرة في المناصرة التنظيمية</p><br><br></li><li><p><strong>الابتكار والجدول الرقمي</strong> — قيادة التحول الرقمي وResponse fintech لدى Citi في أحد أكثر أسواق البنوك تقدمًا في العالم</p><br><br></li><li><p><strong>شبكة القيادة العليا</strong> — بناء علاقات عبر قيادة Citi في MEPS ورؤساء الخدمات العالمية ومسؤولي البلد العليا وأصحاب المصلحة الخارجيين على أعلى المستويات</p><br><br></li><li><p><strong>تطوير التفكير التكاملي</strong> — التنقل بين تحديات مركبة ومتعددة الأبعاد تطور قدرات مناسبة لأدوار القيادة المالية العالمية الأكبر</p><br><br></li><li><p><strong>تسريع المسار المهني</strong> — دور C15/Director يغطي ثلاث أسواق يجهزك للتقدم السريع نحو قيادات MEA أو عالمية أوسع ضمن Citi</p><br><br></li></ul><br><p><em><strong>مرونة الموقع:</strong> قد تكون الفترة في الكويت مدينة أو الدوحة. سيتم الاتفاق على الموقع النهائي من خلال مناقشة متبادلة مع المرشح المعتمد، مع reflecting التزام Citi بجذب أفضل المواهب لهذه القيادة. يتطلب الدور سفرًا منتظمًا عبر الأسواق الثلاثة</em></p><br><br><p><span>------------------------------------------------------</span> <b>مجموعة فئة العمل:</b> المبيعات المؤسسية</p><br><br><p>------------------------------------------------------</p><br><br><p><b>فئة الوظيفة:</b> مبيعات الحلول</p><br><br><p>------------------------------------------------------</p><br><br><p><b>نوع الوقت:</b> دوام كامل</p><br><br><p>------------------------------------------------------</p><br><br><p><b>أهم المهارات ذات الصلة</b> يرجى الاطلاع على المتطلبات المدرجة أعلاه.</p><br><br><p>------------------------------------------------------</p><br><br><p><b>مهارات أخرى ذات صلة</b> لمهارات تكميلية، راجع أعلاه و/أو تواصل مع المجند.</p><br><br><p><i><span>Citi هو صاحب عمل يتيح فرص متساوية، وسيتم النظر في المرشحين المؤهلين دون regard إلى العِرق أو اللون أو الدين أو الجنس أو التوجه الجنسي أو الهوية الجنسية أو الأصل الوطني أو الإعاقة أو وضع كموظف محمي أو أي سمة أخرى محمية بموجب القانون.</span></i></p><br><br><br><p><i><span>إذا كنت شخصاً ذو إعاقة وتحتاج إلى تسهيلات معقولة لاستخدام أدوات البحث أو التقدم لفرصة عمل، راجع </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>اعرض سياسة Citi EE0 وأين لوحة Know Your Rights</span></i></p><br><br><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
SUMMARY<p>As an General Accountant, you are responsible for managing the receiving function in a timely, smooth and efficient manner while ensuring all goods procured at the Hotel meets our quality requirements and in accordance with our policies, procedures and standards.</p><br><p><strong>KEY RESPONSABILITIES</strong></p><br><p>· Review supplier invoices and ensure that they are original with copy, numbered, itemised with clear description and free from clerical errors. Acknowledge satisfactory delivery with Hotel Seal and signature</p><br><p>· Review and process the Deviations Report, Outstanding Order Report as per Hotel Standards.</p><br><p>· Review on a weekly basis Outgoing Records (OR) for serial control and completeness.</p><br><p>· Identify OR that is outstanding and highlight it to Department Heads in the Outstanding Outgoing Record Report as per Hotel Standards.</p><br><p>· Develop and maintain manual and computer filing system and ensure that the files are properly named, catalogued and access is restricted to authorised persons.</p><br><p>· Keep supervisor informed of any unusual events and/or deviations from policies or procedures.</p><br><p>· Manage closing of books and preparation of financial reports.</p><br><p>· Review and reconcile General Ledger, Bank Accounts, P&L and ensure they are complete, reliable and faithfully represent the financial position of the Hotel.</p><br><p>· Analyse & interpret financial reports, identify trends and make recommendations where necessary.</p><br><p>· Adequate review of Receiving Reports, Invoices, Expense Reports, Payment Vouchers, General Cashier Reports to ensure that they are duly authorised and free from misstatements and in compliance with Hotel policy.</p><br><p>· Supervise and review monthly payroll preparation and ensure timely disbursement of salaries.</p><br><p>· Ensure that the internal controls (financial and otherwise) are functioning in an orderly and efficient manner and ensures adherence to Hotel policies, safe-guards assets and secure as far as possible the completeness and accuracy of records.</p><br><p>· Coordinate with Internal and External Auditors in completing Audits.</p><br><p>· Develop and maintain manual and computer filing system and ensure that the files are properly named, catalogued and access is available for authorised persons only. Original contracts and important documents must be filed in a fire proof safe.</p><br> </div>
الوصف الوظيفي محاسب أول تقارير إلى: رئيس الحسابات يشرف على: محاسبي النقدية وأمناء الخزينة المؤهلات· درجة البكالوريوس في المحاسبة أو المالية أو مجال ذي صلة. · خبرة لا تقل عن 5 سنوات في المحاسبة، بما في ذلك سنتان في دور إشرافي. · معرفة قوية بمعايير IFRS ومبادئ المحاسبة. · خبرة مع أنظمة تخطيط موارد المؤسسات (يفضل Focus ERP). · مهارات متقدمة في Microsoft Excel. · مهارات اتصال ممتازة باللغة الإنجليزية (العربية ميزة). · مهارات تحليلية رفيعة، قيادة وتنظيمية. الملخص الوظيفي نبحث عن محاسب أول قدير للإشراف على عمليات المحاسبة اليومية، الإشراف على فريق محاسبة النقدية، ضمان الامتثال للسياسات المالية والضوابط الداخلية، ودعم رئيس الحسابات في إعداد التقارير المالية وإجراءات الإقفال الشهرية/السنوية. المسؤوليات الرئيسية· الإشراف وتقديم الدعم لعمل محاسبي النقدية وأمناء الخزينة. · مراجعة والتحقق من معاملات محاسبية يومية، قيود اليومية، الإيصالات والمدفوعات. · مراقبة أنشطة إدارة النقد والإيداعات البنكية والتسويات الشهرية. · مراجعة ومراقبة الحسابات المدينة والدائنة والحسابات العامة. · المساعدة في الإقفال المالي الشهري والربع سنوي والسنوي. · إعداد وتحليل التقارير المالية الدورية للإدارة. · ضمان الامتثال لسياسات الأكاديمية المالية والضوابط الداخلية ومتطلبات IFRS. · التنسيق مع المدققين الداخليين والخارجيين وتقديم المعلومات المالية المطلوبة. · تدريب وتوجيه وتطوير طاقم المحاسبة مع تعزيز تحسين العمليات المستمر. · أداء أي مهام أخرى يكلف بها رئيس الحسابات.
Additional Information<br><br>Job Number 26104514<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Ritz-Carlton Ladies and Gentlemen, dünya çapında 100'den fazla ödüllü tesiste öylesine olağanüstü deneyimler yaratır ki, misafirlerimiz konaklamadan yıllar sonra bile bu deneyimleri hatırlar. Misafirlerimizin yaşamları boyu unutmayacağı anılara sahip olmasını sağlayan dünyanın en iyi konaklama profesyonelleri olarak yaratıcı, düşünceli ve şefkatli olma gücü verildiğinde herkesin başarılı olacağına inanıyoruz.<br><br>Her gün, tüm dünya için nadir ve özel lüks hizmet standardını belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.<br><br>Rolünüz, The Ritz-Carlton'ın"Altın Standartlarının" her gün nezaketle ve düşünceli bir şekilde uygulanmasını sağlamak olacaktır. Altın Standartlar, The Ritz-Carlton'ın temelini teşkil eder ve her gün bir önceki günden daha iyi olmamız için bize rehberlik eder. The Ritz Carlton'ın lüks konaklamada küresel bir marka lideri olarak ün kazanmasını sağlayan unsur, bu temel ve kültürümüzün başarıyı artırdığına olan inancımızdır. Ekibimizin bir parçası olarak, Çalışan Vaadimiz, İnancımız ve Hizmet Değerlerimiz gibi Altın Standartlarımızı öğrenecek ve bunlara örnek oluşturacaksınız. Karşılığında biz de size yaptığınız işle ve birlikte çalıştığınız kişilerle gurur duyma şansı sunacağımıza söz veriyoruz.<br><br>The Ritz-Carlton'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .
Additional Information<br><br>Job Number 26104514<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.<br><br>하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.<br><br>여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.<br><br>리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀의 일원으 로 최고의 나를 만들고 싶다면 리츠칼튼의 문을 두드리세요.
Additional Information<br><br>Job Number 26104514<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.<br><br>كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.<br><br>سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.<br><br>عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل، لتصبح أفضل نسخة منك.
Additional Information<br><br>Job Number 26103671<br><br>Job Category Food and Beverage & Culinary<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.<br><br>하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.<br><br>여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.<br><br>리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀의 일원으 로 최고의 나를 만들고 싶다면 리츠칼튼의 문을 두드리세요.
Additional Information<br><br>Job Number 26101723<br><br>Job Category Rooms & Guest Services Operations<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.
Additional Information<br><br>Job Number 26103671<br><br>Job Category Food and Beverage & Culinary<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.<br><br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Ritz-Carlton Ladies and Gentlemen, dünya çapında 100'den fazla ödüllü tesiste öylesine olağanüstü deneyimler yaratır ki, misafirlerimiz konaklamadan yıllar sonra bile bu deneyimleri hatırlar. Misafirlerimizin yaşamları boyu unutmayacağı anılara sahip olmasını sağlayan dünyanın en iyi konaklama profesyonelleri olarak yaratıcı, düşünceli ve şefkatli olma gücü verildiğinde herkesin başarılı olacağına inanıyoruz.<br><br>Her gün, tüm dünya için nadir ve özel lüks hizmet standardını belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.<br><br>Rolünüz, The Ritz-Carlton'ın"Altın Standartlarının" her gün nezaketle ve düşünceli bir şekilde uygulanmasını sağlamak olacaktır. Altın Standartlar, The Ritz-Carlton'ın temelini teşkil eder ve her gün bir önceki günden daha iyi olmamız için bize rehberlik eder. The Ritz Carlton'ın lüks konaklamada küresel bir marka lideri olarak ün kazanmasını sağlayan unsur, bu temel ve kültürümüzün başarıyı artırdığına olan inancımızdır. Ekibimizin bir parçası olarak, Çalışan Vaadimiz, İnancımız ve Hizmet Değerlerimiz gibi Altın Standartlarımızı öğrenecek ve bunlara örnek oluşturacaksınız. Karşılığında biz de size yaptığınız işle ve birlikte çalıştığınız kişilerle gurur duyma şansı sunacağımıza söz veriyoruz.<br><br>The Ritz-Carlton'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .
Additional Information<br><br>Job Number 26101723<br><br>Job Category Rooms & Guest Services Operations<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br><br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><br><br>Job Description<br><br><p><strong><strong>How your day looks like:</strong></strong></p><br><ul><li>Be on time for your shift.</li><li>Answer the phone promptly and use the guest’s name throughout the phone conversation.</li><li>Acknowledge and greet everyone who enters and leaves spa facilities.</li><li>Maintain eye contact when addressing external and internal guests.</li><li>Handle guests’ questions and concerns professionally and courteously.</li><li>Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.</li><li>Responsible for scheduling tours, spa day packages, treatments and personal training.</li><li>Carry out spa tours and spa consultations with guests and members, giving personalized advice and promote facilities, treatments and products.</li><li>Responsible for the sale of gift vouchers and their redemption.</li><li>Responsible for pre and post treatment advice for clients when booking appointments.</li><li>Responsible for stating important contraindications when booking appointments.</li><li>Schedule bookings for the members and guests to the required standard.</li><li>Ensure that all new clients fill in a spa consultation card and keep this record updated with current information on the Spa Soft system.</li><li>Ensure that all spa reception areas are maintained to high standards of cleanliness.</li><li>Ensure that all equipment is serviced as part of a preventative maintenance program.</li><li>Responsible for achieving retail sales.</li><li>Responsible for processing bill payments and receipts.</li><li>Be an example to the staff of personalized service, positive attitude and professionalism.</li><li>Assist during spa promotions and events.</li><li>Ensure all displays are changed regularly.</li><li>Properly open and close spa each day according to Standard Operating Procedures.</li><li>Utilize spa computers with skill and proficiency.</li><li>Maintain a Spa Desk Bank.</li><li>Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.</li><li>Maintain a clean; safe, fully stocked and well organized work area.</li><li>Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.</li><li>Maintain a positive attitude and contribute toward a quality work environment.</li><li>Regularly attend, participate in and support training and staff meetings for the spa.</li><li>Assist in all areas of spa operation as requested by management.</li><li>Communicate to management any and all occurrences involving staff or guests in the spa that require attention.</li><li>Attend spa staff meetings.</li><li>Attend required training courses and seminars.</li><li>Responsible for all retail stock security.</li><li>Responsible for recording all the necessary information in the spa Book4Time computer system.</li><li>Responsible for cancellation bookings and waiting list for members and guests.</li><li>Responsible for recording member and guest comments.</li><li>Monitor usage of the facilities and type of usage.</li><li>Ensure correct records are kept for member and guest visits, treatments and purchases.</li><li>Responsible for all daily takings and usage reports.</li></ul> </div>