وظائف اختبار البرمجيات في قطر

Workflow:1. L1 remote support for ticketso Grabbing incident or service request tickets involving entry level & midrange level industry standard router and switches.§ IP and optics devices hardware and software issues§ Routing and switching troubleshootingo Incident ticket analysis, remote support & resolutiono Methods of procedure creationo Communicating with clients through email, Webex & phone call for incident ticket resolution updateso Ticket documentation on Net Suiteo Technically escalating to remote Level 3 (Global TAC) support if required 2. L2 field support for ticketso Scheduling and performing onsite action as required§ Router and switches card, PSU, fan onsite replacement§ Onsite troubleshooting§ Onsite standby support 3. Warehouse and inventory managemento Make sure the physical is matching on Net Suite inventoryo Perform quarterly stock take<br>Deliverables Required:1. Ensure all logged incidents are resolved within the agreed SLA. Any potential missed SLA should be escalated to team leader2. Ensure all communication with clients is prompt, accurate, & professional to deliver best of client’s experience3. Ensure accurate & timely part replacement.4. Ensure timely escalation to Level 3 as needed through technical escalation requests (TERs)5. Documentation of problem resolution into TRT’s knowledge base6. Continuously learn additional technical and non-technical skills7. Ensure meeting 98% inventory KPI for the warehouse inventory.8. Compliance with company policy Requirements:· Must be able to speak business level English (B1-B2)· Candidates must possess a college degree in information technology (IT), computer science (CS), computer engineering (CE), electronics & communication engineering (ECE) or related courses for IT. NRS 1 training and certification would be an advantage· Must have 3-5 years of experience handling IT system hardware break fix & software resolution· Willingness to do both hardware and software support· Willing to work in “on call” schedule

???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership<br><br>Lead a cross-functional engineering team focused on Python applications, AI/ML services, and data-driven platforms. Mentor Senior, Middle, and Junior Engineers, ensuring alignment with engineering standards and ML project requirements. Set short-, mid-, and long-term goals for the team, continuously supporting skill growth in software engineering and ML system design. Coordinate with Product, Data Science, QA, Dev Ops, and Platform Leads to ensure the successful delivery of AI/ML initiatives.<br><br>Architecture & System Design<br><br>Drive end-to-end architecture and design for AI/ML applications, model-serving infrastructure, and Python backend services. Oversee architectural decisions for scalable model deployment (REST APIs, streaming pipelines, batch systems), ensuring performance, reliability, and maintainability. Define standards for feature engineering pipelines, data ingestion flows, and integration with MLOps platforms. Break down complex AI/ML initiatives into actionable engineering tasks and clear technical roadmaps.<br><br>AI/ML System Delivery<br><br>Collaborate with Data Scientists to productionize ML models, ensuring reproducibility, versioning, and monitoring. Lead implementation of model-serving frameworks, vector databases, data processing jobs, and inference optimization strategies. Ensure adherence to best practices in experiment tracking, model evaluation, and A/B testing for ML features.<br><br>Process Improvement & Engineering Excellence<br><br>Improve development workflows, CI/CD pipelines, and ML lifecycle automation. Promote coding standards, technical documentation, and reduction of technical debt across AI/ML projects. Introduce new tools and technologies that enhance model performance, data quality, and engineering productivity.<br><br>Recruitment, Culture & Knowledge Sharing<br><br>Participate in hiring for both backend and ML-focused engineering roles. Facilitate knowledge-sharing sessions around ML system architecture, Python best practices, and cloud-native development. Strengthen team culture through collaboration, mentorship, and proactive communication.<br><br>Incident Management & Reliability<br><br>Oversee reliability of AI/ML services, including model drift detection, data quality monitoring, and performance metrics. Coordinate incident response, root-cause analysis, and cross-team escalations for production ML systems.<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor’s degree in Computer Science, Engineering, Data Science, or related field. Experience in logistics solutions or related fields. Advanced degrees (MSc/PhD) in AI/ML or Applied Data Science are a plus. Strong communication skills, able to explain complex ML workflows and architectural decisions to technical and business stakeholders. Data-driven decision-making and the ability to justify improvements using metrics. Balanced leadership mindset—capable both of delegating and of hands-on deep technical work. Comfortable navigating ambiguity and aligning stakeholders in AI-driven product contexts.<br><br>Python & Backend Engineering<br><br>Expert-level Python developer with strong understanding of backend frameworks (Fast API, Flask, Django) and microservices patterns. Strong grounding in algorithms, distributed systems, and scalable backend architecture.<br><br>AI/ML Engineering<br><br>Experience deploying ML models to production (batch, real-time, streaming). Knowledge of ML frameworks such as Tensor Flow, PyTorch, Scikit-learn, and model-serving technologies (like Torch Serve, MLflow, Sage Maker, Vertex AI, etc.). Experience with vector databases, feature stores, and embedding-based search is a strong plus.<br><br>MLOps & Cloud<br><br>Hands-on experience with CI/CD for ML systems, containerization (Docker), orchestration, and cloud environments (AWS/GCP). Familiarity with monitoring tools for ML pipelines: logging, metrics, tracing, model drift detection.<br><br>Data, Storage & Integration<br><br>Strong understanding of data pipelines, ETL/ELT workflows, and both relational and NoSQL databases. Ability to design caching, queuing, and event-driven architectures supporting ML workflows.<br><br>Quality & Reliability<br><br>Establishes testing standards for data validation, model correctness, API reliability, and system performance. Drives observability across AI services and ensures robust monitoring coverage.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Urgent Client Service Executive Duties and Responsibilities Offer necessary product knowledge and technical expertise. Train new clients and make sure of full understanding of modules &amp; solutions. Provide regular updates to clients on the progress of customer service projects with SMIT customers and campaigns that directly affect each client. Develop open and effective channels of communication with each SMIT client that can be employed by other departments as well. Assist with/handle escalated customer support issues. Simplifies and strengthens customer experiences and builds customers' trust by listening to feedback, understanding reasons for dissatisfaction, and identifying opportunities to improve. Makes recommendations for service improvement plans and ensures actions are followed through to completion in a timely manner. Uncover potential clients' needs to sell solutions. Assist sales through calls and web-based presentations to maintain product positioning and strategies. Handle in-depth knowledge of products and technologies, competitors and market conditions. Work on own or as part of a team to achieve targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Desired Skills &amp; Experience</strong> Core skills: Based on job listings we looked at, employers want Client Service Executive with these core skills. If you want to work in this field, focus on the following.</p><ul><li>Fluency in written and spoken English and Arabic.</li><li>Professional appearance, attitude and communication style.</li><li>Bachelor s degree (ideally IT).</li><li>Minimum of 3 years experience with a proven track record of accomplishment in customer support in software solutions filed in Qatar.</li><li>Good understanding of the broad technology landscape deployed across a global enterprise,including ERP &amp; CRM systems.</li><li>High competence in delivering product presentations and managing client workshops and proof of concepts.</li><li>Must be a self-starter &amp; have strong communication skills.</li><li>Account planning and management.</li><li>Strong work ethic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Identify and develop new business opportunities across Qatar. Promote IT outsourcing services including managed IT services, staffing, software development, cybersecurity, cloud solutions, and technical support. Promote Non-IT outsourcing services including manpower supply, administration, customer service, logistics, drivers, facility management, and support staff. Generate leads through networking, referrals, cold calling, email campaigns, and client visits. Conduct client meetings, presentations, and solution demonstrations. Prepare quotations, proposals, and commercial offers. Negotiate contracts and close new business. Achieve monthly and annual sales and revenue targets. Maintain strong relationships with existing clients and identify opportunities for cross-selling and upselling. Coordinate with recruitment and operations teams to ensure timely service delivery. Maintain accurate sales records and pipeline updates in the CRM system. Monitor market trends, competitors, and customer requirements. Qualifications Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. 3–5 years of proven business development experience in Qatar, preferably in IT or manpower outsourcing. Valid Qatar Driving Licence (preferred). Existing network of corporate and government clients in Qatar is a strong advantage. Excellent communication, negotiation, and presentation skills. Proficiency in Microsoft Office and CRM tools. Fluent in English; Arabic is an advantage. Key Competencies Business Development &amp; Lead Generation B2B Sales &amp; Negotiation Client Relationship Management Strategic Thinking Communication &amp; Presentation Commercial Acumen Time Management Target Driven Self-Motivated Team Player Key Performance Indicators (KPIs) Achievement of monthly and annual sales targets. Number of qualified leads generated. Number of new client accounts acquired. Value of contracts secured. Client retention and satisfaction. Proposal-to-contract conversion rate.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Business Development, IT Product sales, IT Solutions Sales , IT Service sales</p><p></p></section>

Overview The IT Manager is responsible for the day to day operation, reliability, and security of the organization's IT services, infrastructure, and end user technology. The role owns the IT service management framework, the Microsoft 365 and Windows estate, and the corporate network, and is accountable for service levels, change and asset governance, vendor performance, budget, and the continuous improvement of IT operations across all sites.<br>Key Responsibilities Own the ITSM framework end to end, covering incident, request, problem, change, and asset management, and drive measurable improvement in SLA attainment and first contact resolution. Administer and govern the service desk platform (Manage Engine Service Desk Plus), including catalogues, workflows, approval routing, automation, and management reporting. Manage the Microsoft 365 tenant across Exchange Online, Share Point, Teams, Entra ID, and Intune, covering identity, licensing, device compliance, and data protection. Design, operate, and secure the corporate network, including LAN and WLAN, routing and switching, firewalls, VPN, and site to site connectivity across offices. Lead capacity, availability, and lifecycle planning for servers, endpoints, network hardware, and software licences. Define and enforce IT policies, standards, and operating procedures aligned to ISO 27001 controls and the organization's ISMS. Manage the IT budget, vendor contracts, renewals, and supplier performance against agreed service levels. Lead, coach, and develop the IT support and infrastructure team, setting objectives and owning escalation management. Run backup, disaster recovery, and business continuity testing for core systems, and verify recoverability against agreed RPO and RTO targets. Deliver IT projects such as migrations, rollouts, and new office setups on scope, schedule, and budget.<br>Required Skills Technical Skills Strong command of ITSM practice (ITIL) with hands on administration of a service desk platform such as Manage Engine Service Desk Plus. Deep expertise in Microsoft 365 administration, including Exchange Online, Share Point, Teams, Entra ID, Intune, and Defender. Windows Server, Active Directory, Group Policy, and hybrid identity management. Enterprise networking, including TCP/IP, VLANs, routing, switching, wireless, firewalls, and VPN. Endpoint management, patching, and software deployment at scale. Backup, replication, and disaster recovery tooling. Working knowledge of cloud infrastructure (Azure or AWS) and server virtualization. IT asset, configuration, and licence management, including CMDB discipline.<br>Soft Skills Ability to lead a distributed support team and hold vendors accountable to agreed service levels. Clear communication with business stakeholders, translating technical constraints into operational and commercial impact.<br>Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent experience.6 to 10 years in IT operations, including 3+ years managing an IT team or service desk function. Relevant certifications:ITIL 4 Foundation or Managing Professional Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) Cisco CCNA or equivalent networking certification

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Note: This profile provides a market aligned view of this job’s typical core requirements, informed by Korn Ferry’s Success Profile methodology, and will evolve over time.</p><br><p>Please note, the grade and content for this Job may be subject to change. This will be reviewed and updated in system by the end of Q4. Delivers experienced quality guidance that supports effective delivery and consistent functional practice. Executes a wide range of quality activities that strengthen compliance, assurance and operational reliability. Reinforces adoption of GHD quality systems through accurate application of standards and tools. Develops capability by expanding advisory scope and strengthening professional judgement.</p><br><strong>Responsibilities</strong><p>Responsibilities describe the typical accountabilities and scope of work for this job,&nbsp; while recognising that individual objectives are set with the manager and may vary over time.</p><br><ul><li><strong>Audit Compliance:</strong> Manage a portfolio of audit assignments. Ensure that the team plans and delivers audits that cover identified risk areas, and that appropriate corrective actions are agreed on with auditees. Resolve issues arising from audits and refer serious or contentious issues to the audit program leader.</li><li><strong>Document Preparation:</strong> Edit document in line with organizational style guidelines and prepare information for publication.</li><li><strong>Information and Business Advice:</strong> Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.</li><li><strong>Personal Capability Building:</strong> Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.</li><li><strong>Quality Assurance Testing:</strong> Validate and interpret complex test data to evaluate and recommend the suitability of nonstandard materials or components. </li><li><strong>Quality Assurance Testing Design:</strong> Develop and validate complex new test methods and procedures for a product or operations segment, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements.</li><li><strong>Quality Management System:</strong> Contribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS); contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures and the design of business processes; contribute to the quantification of the costs and business benefits of change.</li><li><strong>Work Scheduling and Allocation:</strong> Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.</li></ul><strong>Competencies</strong><p>Competencies describe the observable behaviours that differentiate effective performance in this job and guide expectations, feedback, and development discussions.</p><br><ul><li><strong>Financial Acumen</strong> – Interprets and applies key financial indicators to make better business decisions. For example, swiftly assembles and fluently interprets the financial data and metrics relevant to the role. Draws rich insights from financial and quantitative data. Adheres to relevant budgetary guidelines.</li><li><strong>Instills Trust</strong> – Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.</li><li><strong>Manages Complexity</strong> – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.</li><li><strong>Optimizes Work Processes</strong> – Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.</li><li><strong>Situational Adaptability</strong> – Adapts approach and demeanor in real time to match the shifting demands of different situations. For example, sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.</li><li><strong>Tech Savvy</strong> – Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.</li></ul><strong>Skills</strong><p>Skills reflect the technical, professional, and functional capabilities required to perform the job effectively at the expected level, and guide assessment and development.</p><br><ul><li><strong>Assessment</strong> – Works at an advanced level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations. Typically works independently and provides guidance.</li><li><strong>Auditing</strong> – Works with full competence to conduct audits, identifying exceptions, and developing specific solution or recommendations. Typically works without supervision and may provide technical guidance.</li><li><strong>Compliance software</strong> – Works with full competence to automate compliance tasks, maintain regulatory compliance, and generate reports for auditing purposes. Typically works without supervision and may provide technical guidance.</li><li><strong>Data Collection and Analysis - Quality Assurance</strong> – Works at an advanced level to collect, process, and analyze quality assurance data to ensure product and service excellence. Typically works independently and provides guidance.</li><li><strong>Data Management Techniques - Quality Assurance</strong> – Works at an advanced level to collect, analyze, and interpret quality data from various sources to identify trends, monitor defect rates, assess process effectiveness, and ensure adherence to quality standards and procedures. Typically works independently and provides guidance.</li><li><strong>Planning and Organizing</strong> – Works at an advanced level to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works independently and provides guidance.</li><li><strong>Policy and procedures</strong> – Works at an advanced level to monitor, interpret and understand policies and procedures and ensure their alignment with organizational strategies and work objectives. Typically works independently and provides guidance.</li><li><strong>Procurement Quality Management</strong> – Works at an advanced level to design, implement and manage procurement quality control systems. Typically works independently and provides guidance.</li><li><strong>Project Quality Management</strong> – Works at an advanced level to establish and manage the quality policies, procedures, and responsibilities for a project or program that satisfies the needs for which it was undertaken. Typically works independently and provides guidance.</li><li><strong>Project Testing</strong> – Works at an advanced level to design, create and administer the test scripts associated with the delivery of the project, ensuring that the requirements are being met from a functional, design and user experience perspective. Typically works independently and provides guidance.</li><li><strong>Quality Assurance Methodologies</strong> – Works at an advanced level to implement rigorous quality assurance processes and procedures to ensure compliance with regulatory standards and adherence to good practices. Typically works independently and provides guidance.</li><li><strong>Quality System Management</strong> – Works with full competence to manage the quality management system. Typically works without supervision and may provide technical guidance.</li><li><strong>Requirements Creation and Verification</strong> – Works at an advanced level to create the rules for requirements and design quality, perform verification activities, and maintain quality control. Typically works independently and provides guidance.</li><li><strong>Review and Reporting</strong> – Works at an advanced level to create reports, and review reports created by others, for various audiences as relevant, in a lucid and effective manner, keeping in mind the purpose of reports. Typically works independently and provides guidance.</li><li><strong>Systems and Tools - Quality Assurance</strong> – Works at an advanced level to effectively utilize quality management software, testing tools, and other relevant technologies to identify, track, and resolve defects, ensuring adherence to quality standards and procedures. Typically works independently and provides guidance.</li></ul><strong>Education</strong><ul><li>Bachelor's Degree or Equivalent Level</li></ul><strong>Experience</strong><ul><li><strong>General Experience:</strong> Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level. (Over 6 years to 10 years)</li><li><strong>Managerial Experience:</strong> Basic experience of coordinating the work of others (4 to 6 months)</li></ul><br> </div>

<p>Maintain launch/recover UC-35 Cessna Citation aircraft. Troubleshoot malfunctions in aircraft structure, landing gear, flight surfaces and controls, anti-icing, pneudraulic, engines, auxiliary power unit, and ventilation and heating systems.</p><p>Principal Accountabilities:</p><ul><li>Operationally checks repaired or modified systems for proper operation.</li><li>Performs quality maintenance on assigned aircraft in accordance with federal aviation regulations, original equipment manufacturers, or military technical orders as specified in the statement of work instructions.</li><li>Repair and replace aircraft structures, such as wings and fuselage, and functional components including rigging, surface controls, and plumbing and hydraulic units, using hand tools, power tools, machines, and associated equipment.</li><li>Read and interpret manufacturers' and maintenance manuals, service bulletins, and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.</li><li>Examine engines for oil leaks, and listens to operating engine to detect and diagnose malfunctions.</li><li>Inspect turbine blades to detect cracks or breaks.</li><li>Test engine operation, using troubleshooting procedures and diagnostic test equipment, to identify source of malfunction.</li><li>Replace or repair worn or damaged components using hand tools, gauges, and test equipment.</li><li>Remove and install engine from aircraft.</li><li>Disassemble and inspect parts for wear, warping, or other defects.</li><li>Repair or replace defective engine parts and reassembles and installs engine in aircraft.</li><li>Perform miscellaneous duties to service aircraft, including flushing crankcase, cleaning screens, greasing moving parts, and checking brakes.</li><li>May service engines and airframe components at line station making repairs, short of overhaul, required to keep aircraft in safe operating condition.</li><li>May specialize in work, repair and modification of structural, precision, and functional spare parts and assemblies.</li><li>May specialize in engine repair.</li><li>Perform other qualified duties as assigned.</li></ul><p>Knowledge &amp; Skills</p><ul><li>Knowledge of aircraft sub-systems, including maintenance parameter, systems operation, limitations, and technical orders.</li><li>Ability to become qualified and perform engine runs for the aircraft type they are assigned to support.</li><li>Ability to read, write, and interpret technical duties is required.</li><li>Ability to communicate effectively with all levels of employees throughout the organization.</li><li>Proven track record demonstrating adaptability to change and the ability to respond to challenges in a changing environment.</li></ul><p>Minimum Qualifications:</p><ul><li>Valid FAA A&amp;P Certificate Required.</li><li>All mechanics assigned to perform maintenance on FAA certified aircraft must meet FAA requirements.</li><li>Recent full-time experience in aviation maintenance with the assigned aircraft during the past 12 months.</li><li>Three (3) or more years aircraft mechanic experience as an aircraft mechanic on assigned aircraft required, five (5) years preferred.</li><li>Six (6) months of flight line and overhaul &amp; inspection experience</li><li>Completion of formal maintenance training on assigned aircraft is desired.</li><li>Qualified by the appropriate USG armed forces aircraft mechanic maintenance course or civilian equivalent training.</li><li>High school diploma or equivalent.</li><li>Tools are provided by Amentum.</li></ul><p>Security Clearance Requirements:</p><ul><li>Must be able to obtain and maintain a US Govt DoW Secret Security Clearance. Must be able to obtain and maintain facility credentials and authorization. US Citizenship is Required to hold a US Govt Secret Clearance, and facility credentials and authorization to work at this facility.</li></ul><p>Physical Requirements/Working Environment</p><ul><li>Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day.</li><li>Must be able to climb stairs, ramps, ladders and work stands.</li><li>Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders.</li><li>May be required to carry, push or pull up to and may exceed 50 pounds.</li><li>May be required to lift up to 50 pounds to height of four feet and be required to lift up to 35 pounds to height of 7 feet.</li><li>May be required to see aircraft in flight, read dials/gauges, identify small objects and hand tools.</li><li>Must be able to type using a standard keyboard to communicate through e-mail and various software applications.</li><li>Must be able to see imperfections, micrometer readings and other small scales.</li><li>Must be able to read and interpret newspaper and typewritten print.</li><li>Must be able to communicate by voice and detect sounds by ear over telephone.</li><li>Must be able to distinguish color and judge three dimensional depths.</li><li>May be required to operate power vehicles, machinery, hand tools, ground support equipment, fork lift, APU, etc.</li><li>Must have minimum 20/100 near and far vision, correctable to 20/20.</li><li>Must be capable of living and working in a potentially hostile environment for an extended period.</li><li>May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</li><li>May be exposed to extreme noise from turbine and jet engine aircraft.</li><li>May be exposed to fumes or airborne particles. May be exposed to electrical shock hazards or work near moving mechanical parts, vehicles, or aircraft.</li><li>Must be able to travel internationally to and between remote locations in austere and/or hostile environments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Valid FAA A&amp;P Certificate Required.</li><li>All mechanics assigned to perform maintenance on FAA certified aircraft must meet FAA requirements.</li><li>Recent full-time experience in aviation maintenance with the assigned aircraft during the past 12 months.</li><li>Three (3) or more years aircraft mechanic experience as an aircraft mechanic on assigned aircraft required, five (5) years preferred.</li><li>Six (6) months of flight line and overhaul &amp; inspection experience</li><li>Completion of formal maintenance training on assigned aircraft is desired.</li><li>Qualified by the appropriate USG armed forces aircraft mechanic maintenance course or civilian equivalent training.</li><li>High school diploma or equivalent.</li><li>Tools are provided by Amentum.</li><li>Must be able to obtain and maintain a US Govt DoW Secret Security Clearance. Must be able to obtain and maintain facility credentials and authorization. US Citizenship is Required to hold a US Govt Secret Clearance, and facility credentials and authorization to work at this facility.</li><li>Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day.</li><li>Must be able to climb stairs, ramps, ladders and work stands.</li><li>Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders.</li><li>May be required to carry, push or pull up to and may exceed 50 pounds.</li><li>May be required to lift up to 50 pounds to height of four feet and be required to lift up to 35 pounds to height of 7 feet.</li><li>May be required to see aircraft in flight, read dials/gauges, identify small objects and hand tools.</li><li>Must be able to type using a standard keyboard to communicate through e-mail and various software applications.</li><li>Must be able to see imperfections, micrometer readings and other small scales.</li><li>Must be able to read and interpret newspaper and typewritten print.</li><li>Must be able to communicate by voice and detect sounds by ear over telephone.</li><li>Must be able to distinguish color and judge three dimensional depths.</li><li>May be required to operate power vehicles, machinery, hand tools, ground support equipment, fork lift, APU, etc.</li><li>Must have minimum 20/100 near and far vision, correctable to 20/20.</li><li>Must be capable of living and working in a potentially hostile environment for an extended period.</li><li>May be required to respond to a wide variety of operational circumstances, including extreme weather conditions and rudimentary infrastructure.</li><li>May be exposed to extreme noise from turbine and jet engine aircraft.</li><li>May be exposed to fumes or airborne particles. May be exposed to electrical shock hazards or work near moving mechanical parts, vehicles, or aircraft.</li><li>Must be able to travel internationally to and between remote locations in austere and/or hostile environments.</li></ul>

<p>About the Role: We are seeking an organized and detail-oriented Garage Admin to manage the administrative operations of our garage/workshop facility. The ideal candidate will be responsible for coordinating maintenance schedules, managing spare parts inventory, tracking vehicle and equipment servicing, maintaining records, and supporting the workshop team to ensure efficient garage operations. Key Responsibilities: • Maintain and update maintenance records for all vehicles, heavy equipment, and machinery (cranes, excavators, generators, trucks, etc.) • Coordinate and schedule routine servicing, preventive maintenance, and repairs with mechanics and supervisors • Track work orders, job cards, and service completion status for all equipment • Manage spare parts inventory including ordering, receiving, stocking, and issuing of parts and consumables • Maintain accurate records of parts consumption, reorder levels, and supplier information • Coordinate with procurement department for timely ordering of spare parts and workshop supplies • Prepare and maintain equipment history files including service logs, repairs, and costs • Track fuel consumption, oil changes, and lubricant usage for all vehicles and equipment • Assist in preparing maintenance budgets and cost reports • Coordinate vehicle and equipment inspections for insurance, registration, and regulatory compliance • Liaise with external service providers for specialized repairs or outsourced services • Maintain workshop consumables inventory including oils, greases, filters, and tools • Prepare monthly reports on equipment availability, downtime, and maintenance costs • Support workshop team with administrative tasks including filing, data entry, and document control • Coordinate with project sites for equipment mobilization and demobilization records • Ensure compliance with company policies and safety procedures in the workshop</p><p>Qualifications & Experience: • Diploma or Bachelor's degree in Business Administration, Logistics, or related field • Minimum 3-5 years of experience in garage administration, workshop coordination, or fleet management • Knowledge of vehicle and heavy equipment maintenance processes and spare parts • Experience with inventory management systems and maintenance software • Proficiency in MS Office (Excel, Word, Outlook) • Familiarity with heavy equipment and construction machinery (cranes, excavators, generators, trucks) • Understanding of preventive maintenance scheduling and work order systems • Fluency in English; knowledge of Hindi/Urdu or Arabic is a plus Required Skills: • Strong organizational and record-keeping abilities • Attention to detail for inventory and maintenance tracking • Good communication and coordination with mechanics, supervisors, and procurement • Ability to work under pressure and meet deadlines • Problem-solving for parts availability and scheduling issues • Team collaboration with workshop and project teams</p>

<p>About the Role: We are seeking an organized and detail-oriented Garage Admin to manage the administrative operations of our garage/workshop facility. The ideal candidate will be responsible for coordinating maintenance schedules, managing spare parts inventory, tracking vehicle and equipment servicing, maintaining records, and supporting the workshop team to ensure efficient garage operations. Key Responsibilities: • Maintain and update maintenance records for all vehicles, heavy equipment, and machinery (cranes, excavators, generators, trucks, etc.) • Coordinate and schedule routine servicing, preventive maintenance, and repairs with mechanics and supervisors • Track work orders, job cards, and service completion status for all equipment • Manage spare parts inventory including ordering, receiving, stocking, and issuing of parts and consumables • Maintain accurate records of parts consumption, reorder levels, and supplier information • Coordinate with procurement department for timely ordering of spare parts and workshop supplies • Prepare and maintain equipment history files including service logs, repairs, and costs • Track fuel consumption, oil changes, and lubricant usage for all vehicles and equipment • Assist in preparing maintenance budgets and cost reports • Coordinate vehicle and equipment inspections for insurance, registration, and regulatory compliance • Liaise with external service providers for specialized repairs or outsourced services • Maintain workshop consumables inventory including oils, greases, filters, and tools • Prepare monthly reports on equipment availability, downtime, and maintenance costs • Support workshop team with administrative tasks including filing, data entry, and document control • Coordinate with project sites for equipment mobilization and demobilization records • Ensure compliance with company policies and safety procedures in the workshop</p><p>Qualifications & Experience: • Diploma or Bachelor's degree in Business Administration, Logistics, or related field • Minimum 3-5 years of experience in garage administration, workshop coordination, or fleet management • Knowledge of vehicle and heavy equipment maintenance processes and spare parts • Experience with inventory management systems and maintenance software • Proficiency in MS Office (Excel, Word, Outlook) • Familiarity with heavy equipment and construction machinery (cranes, excavators, generators, trucks) • Understanding of preventive maintenance scheduling and work order systems • Fluency in English; knowledge of Hindi/Urdu or Arabic is a plus Required Skills: • Strong organizational and record-keeping abilities • Attention to detail for inventory and maintenance tracking • Good communication and coordination with mechanics, supervisors, and procurement • Ability to work under pressure and meet deadlines • Problem-solving for parts availability and scheduling issues • Team collaboration with workshop and project teams</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.<br>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation and Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>* To execute the day-to-day ICS activities related to the operational technology security in the plants by managing the design and overseeing the implementation of all security measures linked to ICS applications and systems, conducting risk assessment and developing contingency plans to mitigate any foreseeable security threats and protect the confidentiality and integrity of employee, customer and business information in compliance with ICS cybersecurity policies , instructions, manuals and standards.</p><br><br><p>* Commissions the preparation and the implementation of necessary operational security software updates, firewall installation, hardware additions, and any authorized technical changes related to the security functions to ensure compliance both with internal security policies etc. and applicable laws and regulations required security levels.* Design and manage processes for detection, investigation, correction, and/or prosecution of operational security breaches, violations, and incidents.<br>* Benchmark, analyze report on, and make recommendations for the improvement of Operational Technology (OT) security infrastructure.* Works with management to ensure that as new equipment, facilities, services, and systems are installed that the OT security issues are addressed.<br>* Typically, a background in technical Operational Technology (OT) roles such as architecture, security program development or operations, with a clear and abiding interest in operational security.* Liaison with and offers technical direction to related operational security governance functions (such as Physical Security/Facilities, Risk Management, Legal and Compliance) plus senior and middle managers throughout the organization as necessary, on information security matters such as routine security activities plus emerging security risks and control technologies.<br>* Plan, implement and upgrade security measures and controls.* Protect digital files and operational security systems against unauthorized access, modification, or destruction.<br>* Maintain data and monitor/review security access authorizations.* Manage network, intrusion detection and prevention systems.<br>* Work out on the security tools such as security asset inventory management and risk management reporting to security information and event management system (SIEM).* Define, implement, and maintain corporate security manuals, policies, procedures &amp; instructions.<br>* Coordinate further security plans, awareness received from vendors and take required actions.* Security assessments of network infrastructure, hosts and applications.<br>* Work out on ICS security related audit findings and maintain corrective actions.* Download, validate and apply the latest Antivirus DAT file to AV server and ensure published to all ICS machines by continuously monitor the AV server dashboard.<br>* Asset identification, monitoring and analysis using supportive tools (IPS, firewall log, system events and antivirus reports.* ICS Firewall Events log, DNS, Router, and switches Events log analysis.<br>* Validation and deployment of firmware and software updates, deactivate of unnecessary software's or access.* Define and implement backup schedule for all ICS assets, System configuration backups, Machines image backups, Router and switches backups, FW backups.<br>* Manage User accounts ICS, network, and security equipment.* Support Project execution team to integrate new Operational Technology (OT) system in Plant security framework.<br>* Work out on Audit findings and observations.* Work out with ICS modifications as requested.<br>* Collect and archive system logs, events, change logs, failure events etc. To support audit and forensic analysis.* Ensure that all implementation activities are complied with published ICS policies, instructions, procedures,</p><br><br><ul> <li>Bachelor's Degree in Information security Technology, Computer Science or Electronic/Electrical Engineer.</li> <li>Must be ICS certified from SANS, however following certificates will be great additional advantage for the candidate: - <ul> <li>GIAC GICSP (Global Industrial Cybersecurity Professional).</li> <li>ISA CAP (Certified Automation Professional).</li> <li>Cybersecurity for Automation, Control, and SCADA Systems (ISA-99/IEC-62443) - ISA</li> <li>Advanced SCADA Security - Red Tiger/ any other vendor.</li> <li>Industrial Cybersecurity for OPC - Matrikon/any other vendor.</li> <li>OPC-UA Hands-on Training Level-3 - OPCTI.</li> </ul> </li> <li>3-5 years at least of field experience in OT Cybersecurity domain in Oil &amp; gas &amp; petrochemical industry.</li> <li>Excellent knowledge of common IT/OT ICS specialization areas related to PLC's, DCS's, PDCS, Firewalls, networks, and switches.</li> <li>Exposure of implementing IT/OT security policies and regulations.</li> <li>Knowledge of international &amp; national standards frameworks such as ISA99, IEC62433, IEC61511, IEC62351, IEC62591 ISO27001, 27002, 27005 Compliance regulations.</li> <li>Extensive knowledge of several ICS DCS/PDCS/PLC/ESD/Servers, routers, switches &amp; firewalls technologies within several OEM technologies such as, Siemens, HIMA, TRICONEX, HONEYWELL, GE, Allan Bradley, CISCO, MacAfee.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Monthly Rate in QAR Plus allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team:<br><br>The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.<br><br>In this Role, you’ll get to:<br><br>Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.<br><br>What you’ll Need to Succeed:<br><br>Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) Ability to communicate fluently in English4+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQLGood numerical reasoning skills Proficiency in Excel Intellectual curiosity<br><br>It’s Great if you Have:<br><br>Experience in digital marketing Academic research experience<br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Additional Information<br><br>Job Number 26115828<br><br>Job Category Information Technology<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br><br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p><strong>We are&nbsp;</strong>currently looking for<strong> IT End User Support for our UAE operations</strong> with the following terms &amp; conditions.</p><br><p><strong>Technical Skills </strong></p><br><ul><li>Windows OS administration, configuration, imaging and troubleshooting · Banking applications &amp; customer service familiarity · Microsoft 365</li><li>administration · Active Directory &amp; server administration · Basic networking (TCP/IP, DNS, DHCP, switches, Wi-Fi) · Printer/peripheral support ·</li><li>Endpoint management (Intune, Kaspersky, Defender or equivalent).</li></ul><p><strong>Core Competencies </strong></p><br><ul><li>Willingness to work rotational shifts, on-call and emergency response · excellent customer service and communication · strong troubleshooting and</li><li>analytical ability · works independently and under pressure · team collaboration and accountability · attention to detail and time management.</li></ul><p><strong>Key Responsibilities </strong></p><br><ul><li>Provide onsite/remote support for desktops, laptops, printers, mobiles, peripherals, meeting rooms/AV and Teams Rooms; resolve hardware, software, OS, application and connectivity issues within SLA.</li><li>Act as first point of contact via phone, email, walk-ins and ticketing; log, troubleshoot and escalate incidents as needed.</li><li>Support banking operations and applications across branches, head office, contact center, corporate functions, VIP users and senior management, in line with security and audit requirements.</li><li>Manage users/permissions in Active Directory and Microsoft 365 (Intune, Exchange); support Outlook, Teams, OneDrive, SharePoint; handle password resets, mailbox support, onboarding/offboarding and workstation setup.</li><li>Perform basic LAN/WAN/Wi-Fi/VPN troubleshooting, switch port activation and structured cabling support; escalate complex infrastructure issues.</li><li>Maintain IT asset/license inventory, conduct audits, and coordinate replacement, disposal and warranty claims.</li><li>Log/track tickets via the ITSM tool, maintain knowledge base articles, identify recurring issues, and support IT projects, office moves and deployments.</li><li>Available for weekend/after-hours, rotational shift and on-call support as required by operational and project needs.</li></ul><p><strong>Terms and conditions</strong></p><br><p><strong>Joining time frame:</strong> Immediate</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><b>Job Description</b></span></p><br><br><br><br><p>1. Communication &amp; Correspondence</p><br><br><ul><li>Prepare and email letters to parents using ISAMs software</li><li>Draft, type, and dispatch reports, articles, letters, and School Newsletters</li><li>Check all school correspondence before sending to parents</li><li>Respond to parent queries via email, phone, and in person quickly and efficiently</li><li>Act as a central communication point between leadership, staff, parents, and external stakeholders</li><li>Support Parent Portal, Engage, and school communication systems</li></ul><p>2. Administration &amp; Office Management</p><br><br><ul><li>Devise and maintain office systems, including data management and filing</li><li>Use appropriate IT resources</li><li>Provide executive administrative support for senior leadership</li><li>Undertake other duties commensurate with the post to ensure smooth school operations</li><li>Streamline processes to ensure efficient team performance</li><li>Maintain office supply inventories and operational resources</li></ul><p>3. Student Records &amp; Attendance</p><br><br><ul><li>Maintain accurate student records, attendance data, and compliance documentation</li><li>Ensure all attendance reports are compiled daily</li><li>Manage and oversee student absence reporting, tracking, follow-up communications, and related administrative processes</li><li>Process all leaving requests</li><li>Ensure all reports are entered onto the school portal</li></ul><p>4. Events &amp; School Activities Coordination</p><br><br><ul><li>Help coordinate event logistics, room set-ups, and resource allocation for internal and external events</li><li>Coordinate whole-school calendar events, deadlines, and administrative schedules</li><li>Assist with planning school events, open days, and parent functions</li><li>Responsible for all ECA set-ups</li><li>Coordinate and manage school photographer bookings, scheduling, communications, and logistics</li><li>Manage bookings and scheduling for meeting rooms, auditorium, and shared school spaces</li></ul><p>5. Documentation &amp; Reporting</p><br><br><ul><li>Prepare letters, presentations, and reports</li><li>Compile all school reports and labels</li><li>Responsible for all mail merges</li></ul><p>6. Procurement &amp; External Liaison</p><br><br><ul><li>Manage stationery orders, including whole-school main supply orders</li><li>Support procurement, purchase orders, and invoice coordination</li><li>Liaise with suppliers, contractors, and external service providers</li></ul><p>7. Coordination &amp; Stakeholder Support</p><br><br><ul><li>Coordinate, distribute, and collate relevant documentation to and from homes and schools</li><li>Provide support to Heads, teachers, and parents as required</li><li>Carry out specific projects and research</li><li>Always observe a code of strictest confidentiality</li></ul><p><span><b>ISP Principles</b></span></p><br><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>

<p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. Qualifications 1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p><strong>Desired Candidate Profile</strong></p><p>1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus.</p>