وظائف إدارة علاقات العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will be responsible for proactively managing QNB Group’s selected Corporate Banking portfolio, Branches and affiliates (the “Selected Portfolio”) in order to achieve the function’s set targets for revenue, profit, profitability and volumes, in compliance with established QNB Group credit policies, procedures, standards, regulatory requirements and best international market practice.</p><br><p>The individual will also be involved in the formulation of corporate branch strategies and the implementation of the GCIB initiatives (including GWB and GAM) across his portfolio. As well as, identify potential new business opportunities for other business area functions or branches within the QNB Group, aligned to the approved Global Account Management concept and co-ordinate with them to facilitate Group synergies and cross selling of products and services. To improve QNB’s profitability, revenue generation as well as service and delivery enhancement, in order to ensure that clients banking’ needs are comprehensively identified and efficiently met, within the QNB Group, on a priority basis.</p><br> <br> <br><br> Main Responsibilities <br> <ul><li><p>Ensure implementation of the strategies and plans to achieve all volume, revenue, and profit targets for the Selected Portfolio function.</p><br></li><li><p>Support the EVP International Corporate in the development of Key Performance Indicators for the systematic performance monitoring, quality measurement and performance evaluation of the Selected Portfolio function</p><br></li><li><p>Meet target budgets for Selected Portfolio’s client relationships comprising assets and liability product sales and profits for the Selected Portfolio function, in accordance with QNB’s overall corporate budget and strategy.</p><br></li><li><p>Coordinate periodically between Selected Portfolio, Group’s corporate branches network and subsidiaries to review financial performance and ensure achievement of budget and financial objectives</p><br></li><li><p>Implements KPI’s and best practices for International Corporate Relationship Management.</p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br></li><li><p>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br></li><li><p>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</p><br></li><li><p>Coordinate and liaise activities with international and regional Branches, Retail, Treasury and Head Office support functions including but not limited to GSF and GTB, QNB Capital and QNBFS (“QNB Functions”) to provide support and cross selling opportunities intra QNB Group departments, units and functions.</p><br></li><li><p>Ensure provision of a focal ‘one point of contact’ to Selected Portfolio of clients and ensure superior customer service and a customer friendly approach to proactively meet their needs and resolve their queries.</p><br></li><li><p>Assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br></li><li><p>Maintain, develop and enhance core bank relationships with the existing clients as well as identify, market and build effective new bank relationships.</p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br></li><li><p>Build and maintain strong and effective relationships with QNB Functions in order to achieve the QNB Group’s goals and objectives, including cross-selling targets.</p><br></li><li><p>Provide timely and accurate information to the external and internal auditors and the Group’s compliance function when required.</p><br></li><li><p>Implement the approved corporate banking strategy within the function to achieve and exceed the business objectives.</p><br></li><li><p>Maintain, conduct and ensure that activities of the Selected Portfolio comply with regulatory policies and procedures and best market practice.</p><br></li><li><p>Manage, coach and motivate the team of Selected Portfolio’s VPs, AVPs, Managers and Associates to maintain and improve service quality and ensure that the Selected Portfolio meets their set financial and non-financial targets.</p><br></li><li><p>Continuously monitor, manage and evaluate the Selected Portfolio credit profile to ensure targets are met and any necessary corrective measures are implemented on a timely basis, as required. The portfolio should be managed in accordance within the Bank’s prescribed risk management parameters.</p><br></li><li><p>Review, conduct due diligence and credit assessment, and recommend approval of credit proposals to the relevant approving authority.</p><br></li><li><p>Ensure each VP International Corporate Relationship management has a balanced portfolio and continuously monitor to ensure that each portfolio is destined to achieve its set target and, if appropriate, take corrective action to redirect portfolio management if there is insufficient progress towards the achievement of its set target.</p><br></li><li><p>Provide technical expertise and guidance to Selected Portfolio’s VPs and AVPs to ensure their credit proposals adequately address all relevant risk factors and meet minimum acceptable standards.</p><br></li><li><p>Monitor / develop the Selected Portfolio function’s database ensuring that function personnel perform sales activity in accordance with incumbent’s directives and timely update the database of client contacts.</p><br></li><li><p>Perform / assign function personnel to systematically visit client premises, conduct meetings and prepare / deliver presentations.</p><br></li><li><p>Ensure that all requisite facility and account documentation are collected by function personnel and are timely transferred for credit review and safe custody.</p><br></li><li><p>Ensure all necessary procedures are in place to identify and timely report any customer related negative developments and early signals regarding potentially problematic accounts / relationships and ensure that suitable remedial action is taken by function personnel.</p><br></li><li><p>Ensure that function’s personnel perform cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with QNB Functions.</p><br></li><li><p>Supervise the roll-out of conventional corporate banking products targeted to Selected Portfolio clients.</p><br></li><li><p>Develop and maintain professional relationships with key managers of existing and potential clients to provide a broader range of communication, service consistency and proactive response to client’s needs.</p><br></li><li><p>Work in liaison with Group Communications and the Marketing &amp; Product Management Unit to devise Selected Portfolio specific marketing strategies, client target lists etc. to defend and increase QNB’s current market share.</p><br></li><li><p>Track and report on transaction volumes, budget performance and client-wise overall portfolio profitability and periodically report to EVP International Corporate and to other executive management of the Group to assess the performance of the Selected Portfolio customer base, as requested.</p><br></li><li><p>Recommend all administrative operational aspects of unit personnel (e.g. leave schedule, training, appraisal etc.) in accordance with established HR policies and procedures.</p><br></li><li><p>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission.</p><br></li><li><p>Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br></li><li><p>Continuous Improvement:</p><br></li></ul><ol><li><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br></li><li><p>Identify and encourage people to adopt practices better than the industry standard.</p><br></li><li><p>Continuously encourage and recognize the importance of thinking out-of-the-box within the team.</p><br></li></ol> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>University graduate preferably with a Major in in the banking industry, preferably with local / gulf / regional responsibility (dependent on the portfolio coverage) experience. Masters preferred</p><br></li><li><p>At least 15 years’ experience of relevant experience, preferably within a highly rated international bank</p><br></li><li><p>Well-informed of the market competitive structures, industry practices and any regulations relevant to regional and International Corporate clients segment.</p><br></li><li><p>Informed of the market competitive structure, industry practices and compliance and regulatory requirements of Selected Portfolio countries.</p><br></li><li><p>Excellent oral and written communication skills (including report writing) in English and Arabic.</p><br></li><li><p></p></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 226798 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Not Specified <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-23</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p><br></p><ul><li>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</li><li>You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.</li></ul><p><br></p><p><b>What You Will Do:</b></p><p><br></p><p>Customer Service &amp; Complaint Handling</p><p>&nbsp;</p><ul><li>Engage with customers to provide a high level of service and assist with their needs.</li><li>Address basic customer complaints and escalate issues as needed.</li></ul><p>&nbsp;</p><p>Visual Merchandising &amp; Store Maintenance</p><p>&nbsp;</p><ul><li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li><li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li></ul><p>&nbsp;</p><p>Stock Management &amp; Inventory</p><p>&nbsp;</p><ul><li>Actively participate in receiving new shipments and restocking the store.</li><li>Help manage inventory and ensure the store is fully stocked.</li></ul><p>&nbsp;</p><p>Sales Support (Upselling &amp; Cross-selling)</p><p>&nbsp;</p><ul><li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li><li>Stay updated on product information to make informed recommendations.</li></ul><p>&nbsp;</p><p>Cash Register Operation</p><p>&nbsp;</p><ul><li>Operate the cash register, process transactions, and follow company policies for handling payments.</li><li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong verbal communication skills.</li><li>Exceptional customer service skills.</li><li>Attention to detail for maintaining store standards.</li><li>Ability to engage in upselling and cross-selling.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li><li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li><li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li><li>Experience in operating cash registers and following cash handling procedures.</li></ul><p>&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research &amp; List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability &amp; Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization &amp; Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification &amp; CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance &amp; Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience &amp; Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer &amp; Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Customer Service Agent – Cargo Operations to support cargo operations, shipment documentation, revenue administration, and customer enquiries while ensuring efficient cargo processing and compliance with airline and IATA standards. This is a 6-month contract position based in Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree or equivalent qualification</p></li><li><p>Minimum 1–2 years of experience in air cargo operations, cargo customer service, or airline cargo management</p></li><li><p>Proven experience handling cargo reservations, shipment documentation, Air Waybill (AWB) processing, and cargo accounting</p></li><li><p>Working knowledge of IATA cargo regulations, cargo handling procedures, and dangerous goods requirements</p></li><li><p>Experience using cargo management systems and Microsoft Office applications</p></li><li><p>Fluency in English is required; Arabic language proficiency is an advantage</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Expertise in cargo booking, shipment acceptance, and Air Waybill (AWB) preparation</p></li><li><p>Capable of coordinating cargo reservations, shipment tracking, and customer enquiries</p></li><li><p>Adept at preparing cargo invoices, revenue documentation, and operational reports</p></li><li><p>Experience ensuring compliance with airline procedures, IATA regulations, and cargo handling standards</p></li><li><p>Proficiency in maintaining accurate shipment records and updating cargo management systems</p></li><li><p>Effective coordination with freight forwarders, airlines, internal departments, and external stakeholders</p></li><li><p>Strong attention to detail with excellent communication, problem-solving, and customer service capabilities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 234958 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Cabin Crew &amp; Cabin Services <br> <br> <ul><li><span>Closing Date:</span> <span>2026-08-10</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary : <br> <p>The incumbent is primarily accountable for the management of all Custody Clients as well as the Client management team, which consists of Custody Relationship Managers and a Client Services function. The Senior Manager Custody Client Management and Business Development leads the aforementioned team in order to maintain and grow the Custody Client Portfolio and achiever-determined and pre-approved targets.</p><br> <br> <br><br> Main Responsibilities : <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Implement strategies and plans to achieve all volume, revenue, and profit targets.</p><br><p>- Ensure ongoing increase in market share, and sustainable growth rate on the Custody client portfolio. </p><br><p>- Ensure that the marketing impact and sales activities are maximised through the team’s service delivery</p><br><p>- Implements KPI’s and best practices</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br><p>- Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Responsive to the needs of the potential, new and existing customer base and lead the customer focus initiatives in the QNB Custody department. </p><br><p>- Define, establish and conduct reviews on procedures for, on boarding, client meetings, business cases, client engagement plans and yearly activities.</p><br><p>- Owning the common client mailbox, and all other client communication channels and the routines handling client responses according to the agreed SLAs with the clients. </p><br><p>- Build and maintain strong and effective relationship with the all other related departments and units within QNB to achieve the Group’s goals/ objectives.</p><br><p>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><br><p>- Responsible for strategically important client relationships engagement.</p><br><p>- Client targeting and marketing.</p><br><p>- Develop client sourcing process / framework and implement with target client identification and prioritization approach.</p><br><p>- Oversee client referral and incentives.</p><br><p>- Mange client target lists using internal and external sources.</p><br><p>- Client contact and acquisition.</p><br><p>- Define and implement client contact approach and guidelines.</p><br><p>- Define and implement client contact strategies for Relationship Officers without portfolio and their continuous engagements.</p><br><p>- Manage allocation of target clients to Relationship Managers and Officers.</p><br><p>- Monitor and maximize sales conversion.</p><br><p>- Client On-boarding.</p><br><p>- Responsible for the on boarding process and the continues account maintenance and the regular and enhanced due-diligence process and KYC-documentation routines.</p><br><p>- Work with Custody Operation teams to ensure the client on-boarding process is managed efficiently according to agreed SLAs.</p><br><p>- Value of Custody client portfolio.</p><br><p>- Set and agree on sales targets with all of the team members.</p><br><p>- Implement client relationship management model.</p><br><p>- Allocate and manage Relationship Manager and Officer portfolios.</p><br><p>- Participate in high value client discussions to support Relationship Managers.</p><br><p>- Work with Head of Product Development and Network Management and External Relations to identify evolving Custody clients’ needs and the product developments process or make connection with the respective product owner(s) within QNB.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Custody client satisfaction.</p><br><p>- Manage and resolve client issues and proactively feed into business or systems improvement initiatives.</p><br><p>- Implement strategy to maximize client retention. </p><br><p>- Oversee and monitor quality of service provided by Custody Relationship Manager and Officers.</p><br><p>- Monitoring and refinement.</p><br><p>- Track client acquisition pipeline/produce monthly sales report of the Head of Group Custody.</p><br><p>- Bring client input to the product developments function.</p><br><p>- External authority contacts.</p><br><p>- Contribute to the interaction and problem solving in relation to authorities (QFMA, QCB, QCSD, QE etc.) and internal controlling functions as Internal Audit and Compliance.</p><br><p>- Report to Head of Group Custody on progress, key metrics, and major issues and risks</p><br><p>- Manage the Relationship Manager and Officer Team budget. </p><br><p>- Manage the client acquisition budget.</p><br><p>- Monitor client workload of Relationship Managers and Officers and recruit new staff as needed.</p><br><p>- Establish and maintain good relationship with internal functions to ensure excellent service and cross-selling target.</p><br><p>- Monitor and review staff performance; resolve staff performance issues. </p><br><p>- Mentor staff and provide sufficient training and career opportunities to support their growth and maximize their productivity.</p><br><p>- Continuous Improvement:</p><br><p>- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>- Identify and encourage people to adopt practices better than the industry standard. </p><br><p>- Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br><p>- Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p>- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br><p>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education and Experience Requirements : <br> <p>- University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.</p><br><p>- At least 12 years of experience in client management and business development, ideally in a custody banking, investment management or fund administration context.</p><br><p>- Minimum of 5 years of hands on experience from custody operations.</p><br><p>- Excellent knowledge of Custody and institutional banking products.</p><br><p>- Management experience and track record of successful business strategy formulation and implementation.</p><br><p>- Proven leadership skills in performance monitoring and engagement for staff management.</p><br> <br> <br> </div>