وظائف مدير العمليات في قطر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Function:</b></p><p>The Restaurant General Manager (RGM) is accountable for the overall business performance of Chutney &amp; Co., driving operational consistency and long-term growth across the brand. This role focuses on setting direction, optimizing performance, and ensuring the business meets its key operational and financial objectives.</p><p><br></p><p>The RGM ensures strong controls across cost, quality, and compliance, while building team capability and maintaining high service standards. They oversee performance reporting, identify opportunities for improvement, and monitor performance, driving continuous improvements while leading from the front to deliver a consistently seamless, high quality guest experience in a fast-paced environment.</p><p><br></p><p><b>Primary Duties &amp; responsibilities include but not limited to:</b></p><ul><li>Oversee overall business performance, ensuring operational excellence, strong guest satisfaction, and consistent brand standards across the restaurant (and multiple sites where applicable).</li><li>Lead, develop, and support management teams, building a high-performance culture and ensuring team capability and succession planning.</li><li>Provide strategic oversight of daily operations, ensuring efficiency, consistency, and alignment with company objectives.</li><li>Monitor and evaluate operational and financial performance, identifying trends and implementing actions to improve sales, profitability, and productivity.</li><li>Ensure effective control of costs across labor, inventory, and expenses while maintaining quality and service standards.</li><li>Oversee budgeting, forecasting, and financial reporting, ensuring accuracy, accountability, and alignment with company targets.</li><li>Take full ownership of the restaurant’s P&amp;L, ensuring sustainable profitability and financial discipline.</li><li>Ensure compliance with company policies, health and safety standards, and local regulations.</li><li>Maintain oversight of food and beverage quality, consistency, and the overall guest experience.</li><li>Review and submit performance reports and share insights with senior management and Head Office.</li><li>Manage escalated guest concerns, ensuring prompt and effective resolution.</li><li>Support marketing initiatives and identify opportunities to strengthen brand presence and business growth.</li><li>Enhance operational systems and processes to improve efficiency and long-term performance.</li><li>Set clear goals and direction for the business in line with company strategy.</li><li>Identify risks and opportunities, making informed decisions to support growth and stability.</li><li>Act as the key link between operations and senior management/Head Office.</li><li>Lead key initiatives such as new openings, operational improvements, and change management.</li><li>Build and maintain relationships with key stakeholders, including landlords, suppliers, and internal departments.</li><li>Ensure readiness for internal and external audits, maintaining full compliance with operational and brand standards.</li><li>Ensure business continuity by proactively managing risks, staffing gaps, and operational challenges.</li><li>Carry out any additional responsibilities as assigned by senior management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Skills</b>:</p><ul><li>Strong commercial acumen and business awareness</li><li>Ability to think strategically and make sound decisions</li><li>Capability to lead, influence, and align management teams</li><li>Strong analytical skills with the ability to interpret performance data</li><li>Effective stakeholder management and communication skills</li><li>High level of accountability and ownership</li><li>Ability to manage complexity and multiple priorities</li></ul><p><br></p><ul><li><b>Qualifications:</b></li><li>Bachelor’s degree or diploma in Hospitality Management, Business Administration, or a related field</li><li>Minimum of 5–7 years of relevant experience, including experience in a senior management role within the F&amp;B industry</li><li>Strong understanding of restaurant operations, financial management, and performance reporting</li><li>Proficient in relevant systems, including POS platforms (e.g., Micros) and Microsoft Office tools</li><li>Strong problem-solving, decision-making, and leadership capabilities</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We are looking for a results-driven <strong>Acquisition Manager (Sales)</strong> to join our team in <strong>Qatar</strong> and lead our growth charge. In this role, you will manage, coach, and inspire a high-performing team of Sales Executives to crush monthly acquisition targets and expand our restaurant network. If you are a strategic leader with a proven track record in field sales who thrives on driving the full sales funnel and fostering a high-performance culture, we want you on our team!</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li><p><strong>Team Leadership &amp; Performance</strong></p><br><ul><li><p>Manage, coach, and motivate a team of Sales Executives across your assigned emirate(s).</p><br></li><li><p>Drive individual and team performance against monthly acquisition targets and KPIs.</p><br></li><li><p>Conduct regular field rides, performance reviews, and 1:1 coaching sessions to ensure consistent productivity and high closing ratios.</p><br></li></ul></li><li><p><strong>Restaurant Acquisition &amp; Growth</strong></p><br><ul><li><p>Oversee the full acquisition funnel from lead generation to contract closure.</p><br></li><li><p>Support the team in negotiating commercial terms, discount structures, and marketing agreements in line with company strategy.</p><br></li><li><p>Ensure a steady pipeline of qualified leads through structured prospecting and CRM discipline.</p><br></li></ul></li><li><p><strong>Process, Reporting &amp; Forecasting</strong></p><br><ul><li><p>Monitor daily and weekly activity metrics and conversion data; ensure accurate pipeline forecasting and reporting to the Senior Manager.</p><br></li><li><p>Maintain up-to-date knowledge of Talabat’s value proposition, pricing models, and promotional mechanics to support the team’s sales pitches.</p><br></li><li><p>Collaborate closely with the Onboarding and Account Management teams to ensure smooth partner handover and launch quality.</p><br></li></ul></li><li><p><strong>Market Insights &amp; Collaboration</strong></p><br><ul><li><p>Gather on-ground intelligence on competitor activity, pricing, and market trends to identify new opportunities or risks.</p><br></li><li><p>Partner with Marketing, Operations, and Finance to ensure commercial initiatives are effectively executed in the field.</p><br></li><li><p>Represent Talabat professionally in all external interactions — embodying our culture of reliability, innovation, and partnership.</p><br></li></ul></li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><p><strong>Preferred candidates will have:&nbsp;</strong></p><br><ul><li>4–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&amp;B, delivery, FMCG, or tech.</li><li>Bachelor’s degree in Business, Marketing, or related field (MBA is a plus).</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br>Additional Information<br><p>Join Our Vibrant Team in<strong> Oatar</strong> - Where Work Meets Innovation and Fun!</p><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse &amp; Inclusive:</strong>&nbsp;With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong>&nbsp;Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun &amp; Community:&nbsp;</strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health &amp; Wellness:</strong>&nbsp;With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Rivaaj Restaurant<br>Indian heritage cuisine is inspired by centuries of regional tradition. Timeless flavors are elevated with global spices in every dish. A Michelin-selected destination offering a refined journey through India’s rich culinary culture.<br>JOB SUMMARY<br>Run daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>• 5 Star Luxury Hotel Experience<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>