وظائف مدير العمليات في قطر
٧٩١٣ وظائف شاغرة
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Summary:<br><br>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.<br><br>What's On Your Plate<br><br>Partner Relationship Management:<br><br>Build and maintain strong, long-term relationships with existing restaurant and vendor partners. Ensure high partner satisfaction and retention through proactive communication, support, and service excellence. Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.<br><br>Data-Driven Consulting<br><br>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics. Share actionable recommendations based on performance metrics to drive revenue and efficiency. Conduct regular business reviews to align on results, opportunities, and growth plans.<br><br>Account Growth & Optimization<br><br>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance. Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion. Recommend and coordinate marketing campaigns and promotional offers to drive order volume.<br><br>Cross-Functional Collaboration<br><br>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly. Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.<br><br>Contract Management & Compliance<br><br>Negotiate and renew commercial agreements to ensure a fair and strategic partnership. Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.<br><br>Qualifications<br><br>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus). Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights. Excellent communication, negotiation, and interpersonal skills. Customer-first mindset with a strong focus on delivering value to partners. Self-starter with the ability to work independently in a fast-paced environment. Fluency in Arabic Language is a must
Company Description<br><br>A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.<br><br>Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.<br><br>Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.<br><br>Job Description<br><br>We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.<br><br>Key Responsibilities:<br><br>Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution. Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments. Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service. Handle escalated guest issues with professionalism and empathy. Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience. Prepare and monitor accounts ensures correct account procedures are followed. Assist in training and mentoring staff to uphold the highest hospitality standards. Manage VIP 5* guest experiences, ensuring personalized service and attention to detail. Ensure compliance with hotel policies, procedures, and standards. Prepare shift reports and communicate relevant details to the management team. <br><br>Qualifications<br><br>Qualifications<br><br>Degree in Hospitality Management or similar<br><br>Work experience in Middle East in a 4-5 star hotels Work experience in supervisory roles in Front Office Excellent command of English language (both Oral and Written). Arabic language will be an advantage Knowledge of the OPERA Cloud system Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties. Must be able to work well under pressure in a fast paced and constantly changing environment.
Company Description<br><br>A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.<br><br>Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.<br><br>Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.<br><br>Job Description<br><br>We are seeking a proactive and guest-focused Duty Manager, you will act as the face of the luxury 5* hotel, ensuring seamless service delivery and resolving guest concerns promptly and professionally. Your leadership and problem-solving skills will be critical in maintaining our reputation for outstanding hospitality.<br><br>Key Responsibilities:<br><br>Act as the primary point of contact for guest inquiries, concerns, and feedback, ensuring a prompt and satisfactory resolution. Oversee day-to-day operations ,Shifts particularly during peak hours, and ensure smooth coordination across departments. Lead and inspire the front desk, concierge, and guest services teams to deliver exceptional service. Handle escalated guest issues with professionalism and empathy. Monitor guest satisfaction metrics and implement initiatives to enhance the guest experience. Prepare and monitor accounts ensures correct account procedures are followed. Assist in training and mentoring staff to uphold the highest hospitality standards. Manage VIP 5* guest experiences, ensuring personalized service and attention to detail. Ensure compliance with hotel policies, procedures, and standards. Prepare shift reports and communicate relevant details to the management team. <br><br>Qualifications<br><br>Qualifications<br><br>Degree in Hospitality Management or similar<br><br>Work experience in Middle East in a 4-5 star hotels Work experience in supervisory roles in Front Office Excellent command of English language (both Oral and Written). Arabic language will be an advantage Knowledge of the OPERA Cloud system Highly organized, career and result oriented with the ability to be flexible with hours, days off, assignment and additional duties. Must be able to work well under pressure in a fast paced and constantly changing environment.
Construction Area Manager (Process)<br><br>Location: Ras Laffan Industrial City (RLIC), Qatar<br><br>Job Purpose<br><br>Manage all construction activities pertaining to the assigned scope of EPC works (Process) for the Project, from participation in detailed engineering through construction execution at Ras Laffan Industrial City (RLIC) and handover to the Completion Team in accordance with the approved Completion Sequence. Ensure effective control of construction execution, project schedules, and key project milestones while delivering a safe, efficient, and seamless transition from construction to precommissioning and commissioning activities.<br><br>Job Context & Major Challenges<br><br>The role operates within a highly complex and visible megaproject environment and is responsible for ensuring flawless construction execution and handover performance.<br><br>Key Challenges Include<br><br>Supervising construction execution of EPC packages on site at Ras Laffan. Ensuring seamless integration between construction, precommissioning, and commissioning activities. Working within a high value capital project environment involving EPC contractors, subcontractors, and vendors. Managing interfaces within an EPC Joint Venture organization while ensuring project objectives remain aligned company requirements. Maintaining close coordination with:EPC Project Manager Area/Division Construction Managers EPC Construction Supervision Teams General and Specialist Subcontractors Delivering best in class performance in:Safety Health Environmental compliance Security Quality Schedule Cost Working effectively within a dynamic, multicultural, and multilocation project team environment.<br>Key Accountabilities<br><br>Construction Execution Management Review and approve Construction Execution Plans, procedures, specifications, deliverables, and progress reporting prepared by EPC contractors. Technical Leadership Undertake complex assignments and provide guidance to project teams and stakeholders by delivering practical solutions and support without creating unnecessary oversight, micromanagement, or additional workload. Problem Identification & Resolution Identify issues quickly, determine root causes, and develop effective mitigation and resolution plans. Structured Problem Solving Apply systematic problem solving methodologies that ensure:Accuracy Timeliness Quality documentation Sustainable resolutions Construction & Commissioning Integration Provide technical and execution solutions that promote safe, efficient, and flawless construction execution while ensuring smooth transition into commissioning activities. Team & Stakeholder Coordination Organize and drive the efforts of project teams and stakeholders to achieve overall project objectives. Project Participation Actively participate in all key project meetings and workshops, including:Weekly meetings Monthly meetings3D Model Reviews Constructability Reviews Traffic Reviews Completion Reviews Large Scale Workforce Management Provide leadership and oversight for EPC construction activities involving approximately 5,000–10,000 workers within a large, integrated, and complex project environment. Drive a culture that encourages every individual to perform at their highest level while achieving world class Safety, Health, Environmental and Security performance. Lessons Learned & Continuous Improvement Promote knowledge sharing across the project by:Capturing lessons learned Communicating project learnings Supporting review teams Contributing to improvements for future projects<br>(MUST HAVE) Minimum Qualifications<br><br>Education<br><br>Bachelor’s Degree in Science or Engineering.<br><br>Experience Requirements<br><br>Essential Experience<br><br>Minimum 12 years of experience on large scale projects in construction related disciplines within the Oil & Gas Industry. Experience may include:Construction Installation Fabrication Execution Completion Hookup activities Minimum 3 years of management level experience in:Construction disciplines Engineering Project Management Experience holding overall responsibility for EPC execution.<br>Industry Experience<br><br>Proven experience with:<br><br>Oil & Gas operating companies EPC Contractors Service companies Heavy construction organizations<br><br>Technical & Project Experience<br><br>Broad knowledge of design standards, specifications, codes, and safety requirements associated with:Fabrication Transportation Installation Brownfield execution Hookup activities Extensive understanding of execution methods and risks associated with:LNG facilities Sour gas facilities Experience working within large scale operating organizations across:Operations Projects Demonstrated track record of successful project delivery. Experience managing:EPC Contractors Subcontractors Vendors Proven record of outstanding construction safety performance. Experience with:Advanced Work Packaging (AWP) Systems Completion Management Associated Completion Databases Ability to introduce innovative construction methodologies and leverage lessons learned from other large and complex projects, particularly LNG developments. Experience working with major international EPC Contractors, specialist subcontractors, and vendors within the Oil & Gas industry. Demonstrated ability to influence technical decisions to achieve flawless construction execution and successful transition to commissioning.<br>LNG Experience<br><br>Experience on LNG projects is required. Experience working in multicultural project environments is required.
معلومات إضافية<br><br>رقم الوظيفة 26110294<br><br>فئة الوظيفة الأغذية والمشروبات والطهي<br><br>الموقع الخليج الغربي، الدوحة، قطر، قطر، 14435 عرض على الخريطة<br><br>الجدول الزمني دوام كامل<br><br>هل يقع الموقع عن بعد؟ لا<br><br>نوع الوظيفة إدارة<br><br>ملخص الوظيفة<br><br>منصب مسؤول عن عمليات الأغذية والمشروبات/الطهي الموكلة إليه. يشرف على رضا الضيوف والموظفين، مع الحفاظ على المعايير وتحقيق أو تجاوز الأهداف المالية.<br><br>ملف المرشح<br><br>التعليم والخبرة<br><br>شهادة الدراسة الثانوية أو ما يعادلها؛ خبرة 3 سنوات في مجال الأغذية والمشروبات، أو الطهي، أو مجال مهني ذي صلة.<br><br>أو<br><br>شهادة جامعية لمدة عامين من جامعة معتمدة في إدارة خدمات الأغذية، أو إدارة الفنادق والمطاعم، أو الضيافة، أو إدارة الأعمال، أو تخصص ذي صلة؛ خبرة لمدة عام واحد في مجال الأغذية والمشروبات، أو الطهي، أو مجال مهني ذي صلة. خلفية في الضيافة الفاخرة من فئة 5 نجوم ومعرفة بـ LQA وForbes.<br><br>أنشطة العمل الأساسية<br><br>المساعدة في عمليات الأغذية والمشروبات<br><br>إنشاء ورعاية بيئة عمل تركز على التحفيز والتمكين والعمل الجماعي والتحسين المستمر والشغف بتقديم الخدمة. تقديم خدمة عملاء ممتازة لجميع الموظفين. الاستجابة بسرعة وبشكل استباقي لمخاوف الموظفين. استخدام مهارات التدريب في جميع أنحاء المنشأة. إظهار الثقة بالنفس والطاقة والحماس. تحفيز وتشجيع الموظفين على حل مخاوف الضيوف والموظفين.<br><br>ضمان خدمة عملاء استثنائية<br><br>تقديم خدمة عملاء ممتازة. الاستجابة بسرعة وبشكل استباقي لمخاوف الضيوف. فهم ثقافة الخدمة الخاصة بالعلامة التجارية. تحديد توقعات الخدمة لجميع الضيوف داخلياً وخارجياً. تحمل مسؤولية شكوى/مشكلة الضيف حتى يتم حلها أو معالجتها من قبل المدير أو الموظف المختص. المتابعة لضمان معالجة الشكاوى بما يرضي الضيف. تطوير علاقة مع جميع الضيوف لبناء قاعدة عملاء متكررة داخلياً وخارجياً.<br><br>مسؤوليات إضافية حسب التكليف<br><br>الامتثال لجميع إجراءات المحاسبة الخاصة بالشركة. مساعدة المدير العام حسب الحاجة في تدقيق الجودة السنوي.<br><br>في ماريوت الدولية، نحن ملتزمون بأن نكون جهة عمل توفر فرصاً متكافئة، ونرحب بالجميع ونوفر فرصاً للوصول. نحن نعزز بنشاط بيئة يتم فيها تقدير والاحتفاء بالخلفيات الفريدة لشركائنا. تكمن قوتنا العظمى في المزيج الغني من الثقافة والمواهب والخبرات لدى شركائنا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة أو حالة المحاربين القدامى أو أي أساس آخر يحميه القانون المعمول به.<br><br>من خلال الجمع بين السحر الخالد والروح الطليعية، تلتزم فنادق ومنتجعات سانت ريجيس بتقديم تجارب رائعة في أكثر من 50 فندقاً ومنتجعاً فاخراً في أفضل العناوين حول العالم. منذ ظهور أول فندق سانت ريجيس في نيويورك على يد جون جاكوب أستور الرابع في فجر القرن العشرين، ظلت العلامة التجارية ملتزمة بمستوى لا يلين من الخدمة المخصصة والاستباقية لجميع ضيوفها، والتي يقدمها بلا عيوب فريق من المضيفين اللطفاء الذين يجمعون بين الرقي الكلاسيكي والحس الحديث، بالإضافة إلى خدمة الخادم الشخصي المميزة لدينا. ندعوك لاستكشاف الوظائف في سانت ريجيس. بانضمامك إلى سانت ريجيس، فإنك تنضم إلى محفظة من العلامات التجارية مع ماريوت الدولية. كن حيث يمكنك القيام بأفضل عمل لديك، وابدأ هدفك، وانتمِ إلى فريق عالمي مذهل، وكن أفضل نسخة من نفسك.
<h2 class="h5">وصف الوظيفة</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><span>هدف الدور</span></b><span><br> يتحمل مدير الاختبار والتكليف مسؤولية التخطيط والإدارة والتنفيذ لأنشطة الاختبار والتكليف لمنصات برمجيات المدينة الذكية وأجهزة التشغيل الميدانية المرتبطة بها. تقود هذه الدور فرق الاختبار الداخلية والبائعين الخارجيين لضمان تسليم الأنظمة المتكاملة في الوقت المحدد، وتلبية معايير الجودة، والامتثال للمتطلبات الفنية والتنظيمية.</span></p><br><p><b><span>المسؤوليات الأساسية</span></b><br></p><br><p><b><span>إدارة الاختبار والتكليف</span></b><br></p><br><ul><li><span>تطوير وتنفيذ استراتيجيات الاختبار والتكليف لتطبيقات المدينة الذكية والمنصات وأجهزة الموقع.</span><br></li><li><span>خطة اختبار تكامل النظام (SIT) واختبار قبول المستخدم (UAT) واختبار قبول الموقع (SAT).</span><br></li><li><span>تحديد خطط الاختبار وحالات الاختبار والإجراءات ومعايير القبول.</span><br></li><li><span>ضمان التحقق الشامل من البرامج والأجهزة والشبكات والتكاملات IoT.</span><br></li></ul><p><b><span>قيادة الفريق والموردين</span></b><br></p><br><ul><li><span>قيادة وتوجيه وإدارة فريق من المختبرين ومهندسي التكليف.</span><br></li><li><span>تنسيق والإشراف على البائعين من طرف ثالث ومتكاملي الأنظمة.</span><br></li><li><span>توزيع المهام وتتبع التقدم وضمان التسليم في الوقت المحدد لأنشطة الاختبار.</span><br></li><li><span>التصرف كنقطة اتصال رئيسية للاختبار والتكليف عبر أصحاب المصلحة.</span><br></li></ul><p><b><span>اختبار البرمجيات والأجهزة للمدينة الذكية</span></b><br></p><br><ul><li><span>الإشراف على اختبار تطبيقات المدينة الذكية مثل نظام إدارة المباني، إدارة المرور، المراقبة، الإضاءة، الخدمات، مواقف السيارات، منصات القيادة والتحكم ولوحات التحليل.</span><br></li><li><span>إدارة تكليف أجهزة الموقع بما في ذلك المستشعرات والكاميرات ووحدات التحكم وأجهزة الاتصال ومعدات الحافة.</span><br></li><li><span>ضمان التكامل السلس بين أجهزة الميدان وأنظمة الخلفية والمنصات السحابية.</span><br></li></ul><p><b><span>الجودة وإدارة المخاطر والمشاكل</span></b><br></p><br><ul><li><span>تحديد العيوب والمخاطر وعدم المطابقة؛ ضمان التتبع والحل الصحيح.</span><br></li><li><span>العمل عن كثب مع فرق التطوير والنشر والتشغيل لحل القضايا.</span><br></li><li><span>ضمان الامتثال لمواصفات المشروع ومعايير السلامة والمتطلبات التنظيمية.</span><br></li></ul><p><b><span>التوثيق والتقارير</span></b><br></p><br><ul><li><span>إعداد تقارير التكليف ونتائج الاختبار وقوائم الإصلاح ووثائق الاعتماد.</span><br></li><li><span>الحفاظ على توثيق تفصيلي لإجراءات الاختبار ونتائجه.</span><br></li><li><span>تقديم تحديثات حالة منتظمة لمديري المشاريع وأصحاب المصلحة الكبار.</span><br></li></ul><br><span>المتطلبات</span><p><b><span>المهارات والمؤهلات المطلوبة</span></b><br></p><br><ul><li><span>درجة البكالوريوس في الهندسة أو علوم الحاسوب أو الإلكترونيات أو تكنولوجيا المعلومات أو مجال ذي صلة.</span><br></li><li><span>8+ سنوات من الخبرة في الاختبار والتكليف، تكامل النظام، أو مشاريع تكنولوجيا كبيرة النطاق.</span><br></li><li><span>خبرة قوية في <b>أنظمة المدينة الذكية، منصات IoT، أو برمجيات المؤسسات الكبيرة</b>.</span><br></li><li><span>معرفة عملية بـ <b>منهجيات اختبار البرمجيات</b> (SIT، UAT، الاختبار التراجعي، الأداء).</span><br></li><li><span>خبرة في <b>تكليف الأجهزة الميدانية</b> وت deployments الميدانية.</span><br></li><li><span>قدرة مثبتة على إدارة <b>فرق متعددة الوظائف ومورّدين خارجيين</b>.</span><br></li><li><span>فهم قوي للشبكات وواجهات برمجة التطبيقات وقواعد البيانات وتكامل الأنظمة.</span><br></li><li><span>مهارات اتصال وتنسيق وتوثيق ممتازة.</span><br></li></ul><p><b><span>المؤهلات المفضلة</span></b><br></p><br><ul><li><span>خبرة في العمل ضمن مشاريع حكومية أو بلدية للمدينة الذكية.</span><br></li><li><span>الإلمام بمنصات السحابة، SCADA، GIS، CCTV، أو أطر IoT.</span><br></li><li><span>شهادة في الاختبار أو إدارة المشاريع أو التكليف تعتبر ميزة.</span><br></li></ul><p><b><span>الكفاءات الأساسية</span></b><br></p><br><ul><li><span>القيادة واتخاذ القرار</span><br></li><li><span>حل المشكلات والتفكير التحليلي</span><br></li><li><span>تنسيق أصحاب المصلحة</span><br></li><li><span>الاهتمام بالتفاصيل</span><br></li><li><span>القدرة على العمل في بيئات متعددة المواقع وديناميكية</span><br></li></ul><br> </div>
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>It's more than a job</strong><br><p><span>As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. At Kuehne+Nagel, our contribution counts in more ways than we imagine.</span></p><br> <br><p>The National Air Logistics Aerospace Operational Care Manager is a senior operational role responsible for managing and developing the Aerospace product nationwide. This position drives focused efforts to provide technical solutions to the business, ensure high operational quality, and achieve strategic objectives related to customer acquisition and retention.</p><br><p>The role also supports the growth of the brand within the Aerospace market and contributes to achieving service delivery targets. In addition, it is responsible for managing integrated technical and operational solutions in close collaboration with business units and functional areas such as Finance and Customer Solutions.</p><br><p>The ultimate aim is to ensure a high level of customer satisfaction and recognition, while creating mutual and sustainable value.</p><br><br><br><br><b>How you create impact</b> <br><ul><li>Manage aerospace operations, ensuring a high-performing team through effective performance management, training programs, and the selection of suitable candidates in line with customer expectations.</li><li>Drive operational excellence by managing rates and service contracts, ensuring optimal service delivery.</li><li>Maintain high standards of customer care by ensuring operational staff deliver professional service, adhering to local SOPs and timely invoicing processes.</li><li>Lead regular business reviews with clients, introducing innovative processes and driving continuous improvement initiatives.</li><li>Conduct root cause analysis for customer issues, implement corrective actions, and produce KPI reports for continuous improvement.</li><li>Manage proactive event and exception handling, including escalation of operational issues to customers when necessary.</li><li>Communicate effectively with business units, leadership, and stakeholders at all levels within Kuehne+Nagel.Build and maintain strategic relationships with clients to understand their needs and identify business opportunities.</li><li>Take full responsibility for the business solution P&L, monitoring costs versus revenue and achieving agreed budget targets.</li><li>Ensure adequate resource allocation, prepare regular reports, support pricing and tenders, represent the business in key events, and ensure full compliance with QSHE standards and relevant directives.</li></ul><p><span>#LI-PY1</span></p><br><br><br><b>What we would like you to bring</b> <br><ul><li>Several years of experience in aviation/aerospace operations, preferably within Air Logistics.</li><li>Solid exposure to international environments and cross-border operations.Initial leadership experience (direct and/or virtual), with the ability to work within a matrix organization.</li><li>Strong understanding of supply chain processes, with exposure to aerospace industry requirements.</li><li>Good knowledge of civil aviation regulations, customs procedures, and operational compliance standards.</li><li>Strong communication and presentation skills in English, with the ability to engage stakeholders at all levels.</li><li>Proven teamwork mindset with an affinity for IT systems and digital tools.</li><li>Proactive, solution-oriented personality with strong problem-solving, negotiation, and continuous improvement skills under pressure.</li></ul><br><br><br><b>What's in it for you</b> <br>You will have the opportunity to take ownership of a critical aerospace logistics function within a global organization, working in a dynamic and international environment. This role offers strong exposure to cross-functional collaboration, strategic decision-making, and customer engagement at a high level. You will play a key role in driving operational excellence, expanding market presence, and shaping innovative solutions, while further developing your leadership skills and contributing to sustainable business growth.<br><br><br><br><strong>Who we are</strong><br><p><span>Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.</span></p><br><p><span>As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.</span></p><br> </div>
<p><h4>عن Four Seasons:</h4>
<p>يَشْغِل Four Seasons بقوَّة فريقه. نحن جماعة من الأفراد الذين يتوقون لأن يصبحوا أفضل، ويدفعون أنفسهم إلى آفاق جديد، ويعاملون بعضهم البعض كما نود أن يُعاملونا في المقابل. يخلق أعضاء فريقنا حول العالم تجارب رائعة لضيوفنا والمقيمين والشركاء من خلال الالتزام بالفخامة بقلوب صادقة. نعرف أن أفضل طريقة لتمكين موظفينا من تقديم هذه التجارب الاستثنائية هي من خلال تجربة موظف عالمية المستوى وثقافة شركة مميزة.</p>
<p>في Four Seasons، نؤمن بالاعتراف بوجه مألوف، وباستقبال وجه جديد، وبمعاملة الجميع كما نود أن نُعامل نحن. سواء كنت تعمل معنا، أو تقيم معنا، أو تعيش معنا، أو تكتشف معنا، نؤمن بأن هدفنا هو خلق انطباعات ستبقى معك مدى الحياة. يأتي ذلك من اعتقادنا بأن الحياة أغنى عندما نتواصل حقاً مع الناس والعالم من حولنا.</p>
<h4>عن الموقع:</h4>
<p>ملاذ على شاطئ البحر في قلب عاصمة قطر؛ اكتشف فندق Four Seasons Doha الجديد كلياً، المعاد تصورُه بفخامة عصرية تلمع تحت أشعة الشمس وتطل على البحر. من اللوبي الأنيق إلى المطاعم واللوكات النشطة، تحولت ملاذنا الحضري على الواجهة البحرية إلى وجهة نابضة بالحياة، مع البقاء وفياً بجذورنا القطرية. افتتح هذا الملاذ الحضري الشاطئي الرائع في أبريل 2005 في قلب منطقة الأعمال، وهو يضم 237 غرفة و20 فيلا تاون هاوس بلا علامة تجارية، ومطعم فاخر وواجهة ترفيه واسعة مع 10 أماكن مذهلة بما في ذلك أكبر مطعم Nobu في العالم، وحفلات ومناسبات خارجية كبيرة، وخمس مسابح وشاطئ خاص، ومركز لياقة بدنية، ومركز سبا ورفاهية يقدم للضيوف مرافق هيدروثيرابي شاملة بما في ذلك غرفة ثلج، وغرفة علاج بالألوان، وغرفة بخار، وحوض هيدروثيرابي. أكمل الفندق تجديداً رائعاً في 2019 وأعيد افتتاحه في مارس 2020.</p>
<h4>فريقنا:</h4>
<p>فريقنا هو أعظم أصولنا وأساس نجاحنا. نبرِز معتقداتنا في الطريقة التي نتعامل بها مع بعضنا البعض وبالمثال الذي نضعه للآخرين. في جميع تفاعلنا مع ضيوفنا وعملائنا وشركائنا وزملائنا، نسعى إلى معاملة الآخرين كما نود أن يعاملونا. فريقنا مبني على الاحترام المتبادل والتعاون وخدمة ممتازة وشغف.</p>
<h4>من نبحث عنه:</h4>
<p>نبحث عن موظفين يشتركون في قاعدة الذهب؛ أشخاص يؤمنون بطبيعتهم بمعاملة الآخرين كما نود أن يعاملونا. نبحث عن أفراد يشاركون شغفاً بالتميز ويضخون ذلك الحماس في كل ما يفعلونه.</p>
<h4>الوصف الوظيفي:</h4>
<p>هذا الدور يتضمن بشكل أساسي العمل بنوبات ليليّة وهو مسؤول عن الإشراف على جميع عمليات الفندق خلال ساعات الليل. ستلعب دوراً حاسماً في ضمان سير العمل بسلاسة خلال ساعات الليل. كتقّود أعلى قائد أثناء الليل، أنت مسؤول عن الحفاظ على تجارب ضيوف استثنائية، والإشراف على العمليات الليلية، وضمان سلامة الضيوف والموظفين وراحتهم في جميع الأوقات.</p>
<ul>
<li>تشغيل عمليات الليل بفعالية وكفاءة. إكمال التقارير اليومية لكافة أقسام الاستقبال ونجاح تدقيق الليل.</li>
<li>الإشراف على جميع عمليات مكتب الاستقبال الليلية بما فيها الوصول، والمغادرة، وتوزيع الغرف، وطلبت الضيوف.</li>
<li>ضمان سلاسة التواصل بين فرق الليل والنهار التشغيلية.</li>
<li>الإشراف على زملاء الليل وضمان الالتزام بمعايير خدمة Four Seasons.</li>
<li>التعامل مع استفسارات الضيوف ومواقف استرداد الخدمة وتجارب كبار الشخصيات بمهنية وكفاءة.</li>
<li>التنسيق مع فرق الأمن والهندسة لضمان أمان الضيوف والزملاء.</li>
<li>إجراء فحوصات منتظمة للمناطق العامة والمرافق التشغيلية للحفاظ على معايير العرض الفخم.</li>
<li>الاستجابة بفعالية لحالات الطوارئ والحوادث التشغيلية.</li>
<li>ضمان اكتمال إجراءات وتقارير التشغيل الليلية بدقة.</li>
<li>تقديم خدمة ضيافة شخصية للغاية وتوقعات الضيوف.</li>
<li>دعم مبادرات رضا الضيوف وضمان حل مشكلاتهم بسرعة.</li>
<li>المحافظة على بيئة مهنية ومرحبة طوال الليل.</li>
<li>استخدام أنظمة حاسوبية متعددة لإجراءات دخول وخروج الضيوف، وتشغيل تقارير يومية، واختيار وحجز الغرف للضيوف القادمين.</li>
<li>إظهار نهج بيع زائد قوي للغرف من خلال تحقيق أهداف الفندق السنوية، وتحفيز فريق الاستقبال، والحفاظ على قضايا عالية بالبال على مدار السنة.</li>
<li>إظهار القدرة على استغلال أفضل ما لدى جميع أعضاء الفريق في جميع الظروف ومكافأة التفكير الإبداعي/الارتجالي الإيجابي وفقاً لذلك.</li>
<li>اعتماد نهج حماسي وحازم ومتحمس لخدمة الضيوف وتجسيد قيم Seasons في كل فرصة.</li>
<li>يتطلب هذا الدور تنسيقاً وثيقاً مع قسم الاستقبال، والتدبير المنزلي، والهندسة، والأمن، وأقسام تشغيلية أخرى لضمان بقاء الفندق جاهزاً للعمل بشكل كامل وأنشطته في اليوم التالي. من خلال قيادة قوية واهتمام بالتفاصيل وخدمة استباقية، تساهم مباشرة في تقديم تجربة فاخرة مخصصة تميّز Four Seasons Hotels and Resorts.</li>
</ul>
<h4>المؤهلات والمهارات المفضلة:</h4>
<ul>
<li>يفضّل الحصول على شهادة جامعية.</li>
<li>خبرة قيادية لا تقل عن ثلاث سنوات ضمن قسم الغرف أو عمليات مكتب الاستقبال في فندق فخم أو منتجع.</li>
<li>مهارات قيادية وإشرافية وإدارية قوية.</li>
<li>معرفة تشغيلية قوية بإجراءات مكتب الاستقبال والتدقيق الليلي.</li>
<li>قدرات تنظيمية وحل مشكلات ممتازة.</li>
<li>مهارات تواصل وعلاقات ضيافة قوية.</li>
<li>القدرة على التعامل مع الحالات الطارئة بهدوء وبمهنية.</li>
<li>مطلوب مهارات اتصال ممتازة شفهياً وكتابة باللغة الإنجليزية، والعربية ستكون ميزة.</li>
<li>القدرة على العمل بشكل مستقل وإدارة عمليات الليل بكفاءة.</li>
<li>سيكوـن المرشح المثالي ذا شخصية اجتماعية ونهج can-do تجاه أي مهمة.</li>
</ul>
<h4>عروضنا:</h4>
<ul>
<li>راتب صافي تنافسي في بيئة خالية من الضرائب.</li>
<li>فرص لبناء مسار مهني ناجح بإمكانات عالمية.</li>
<li>ثقافة قوية فريدة - تنوع 50 جنسية مختلفة.</li>
<li>سكن Living في شقة عالية الجودة وموارد جيدة.</li>
<li>فرص تعلم وتطوير ممتازة.</li>
<li>برامج تقدير الموظفين.</li>
<li>ليالِ اكتشاف مجانية في فنادق Four Seasons حول العالم.</li>
<li>إجازة مدفوعة وتذكرة العودة للمنزل.</li>
<li>وجبات مجانية في مطاعم موظفي الطعام.</li>
<li>نقل للعمل موفر.</li>
<li>برنامج مساعدة الموظفين.</li>
<li>تأمين صحي وحياة.</li>
</ul>
<h4>تصريح العمل:</h4>
<p>سيقوم الفندق بتقديم طلب تصريح العمل للمرشح الناجح.</p></p><p></p>
???? Welcome to Your Next Adventure!<br><br>Snoonu is Qatar's first super-app — a fast-scaling technology platform that spans food delivery, grocery, pharmacy, fashion, electronics, and logistics. As we continue to grow across new verticals and integrate into a pan-GCC operation, the talent we attract will define the next chapter of our story.<br><br>The Talent Acquisition Manager will own the design and execution of recruitment strategies for Snoonu's business functions — including operations, logistics, commercial, finance, marketing, and corporate teams. This role is both strategic and hands-on: you will build the systems and partnerships that power our business hiring engine while ensuring every candidate interaction reflects Snoonu's values of innovation, integrity, and excellence.<br><br>Strategic Responsibilities<br><br>???? What You’ll Get Your Hands On:<br><br>Review, design and implement talent acquisition strategies for business functions — operations, logistics, commercial, finance, marketing and corporate — aligned with Snoonu's growth roadmap and workforce plan. Partner with business department heads and senior leadership to forecast hiring needs, define ideal candidate profiles, and set quality benchmarks for each function. Build and maintain a proactive talent pipeline across business-critical roles, ensuring readiness for rapid scaling, new vertical launches, and market entry. Own recruitment analytics — track, report, and act on metrics such as time-to-fill, cost-per-hire, quality-of-hire, and offer acceptance rate to continuously improve the hiring function. Lead workforce planning and diversity hiring initiatives, ensuring Snoonu's teams reflect the international and multicultural community we serve. Coordinate with the tech/product TA stream to ensure a unified candidate experience, consistent employer messaging, and shared best practices across hiring functions. Contribute to employer branding campaigns and initiatives, working closely with the Head of Talent Acquisition to strengthen Snoonu’s employer brand across Qatar and the GCC.<br><br>Operational Responsibilities<br><br>Manage the full-cycle recruitment process from requisition through onboarding, ensuring a seamless and positive candidate experience at every touchpoint. Source and attract candidates through a diverse mix of channels — job boards, social media, headhunting, university partnerships, employee referrals, and community events. Conduct structured interviews and assessments, evaluating candidates not only for skills and qualifications but for alignment with Snoonu's core values. Manage and develop the recruitment team, setting clear goals, coaching on best practices, and fostering a high-performance culture within the TA function. Manage relationships with external recruitment agencies, executive search firms, and job platforms to ensure quality, cost efficiency, and SLA compliance. Ensure all recruitment practices comply with Qatar labor law, visa and sponsorship requirements, and Snoonu's internal policies. Collaborate with the People & Culture team on onboarding improvements, ensuring a smooth handoff from candidate to new hire.<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is a plus.7+ years of progressive experience in talent acquisition or recruitment, with at least 3 years in a managerial or team-lead capacity. Demonstrated ability to recruit across business functions — operations, logistics, commercial, finance, marketing, and corporate — ideally within a high-growth or startup environment. Strong command of full-cycle recruitment, modern sourcing techniques, and structured interviewing methodologies. Hands-on experience with Applicant Tracking Systems (ATS) and HR technology platforms. Excellent interpersonal, communication, and negotiation skills, with the ability to influence hiring managers and senior stakeholders. Strategic thinker who thrives in a fast-paced, ambiguous environment and can balance multiple priorities with strong organizational discipline.<br><br>✨ Bonus Points If You Have<br><br>Experience conducting executive-level and confidential searches for business leadership roles, ideally within the e-commerce, delivery, or logistics sectors. Background in the super-app, e-commerce, delivery or logistics industry — or with direct competitors. Track record of contributing to employer branding initiatives that measurably improved talent attraction. Experience with data-driven recruitment, people analytics, and building recruitment dashboards. Familiarity with GCC labor markets, Qatar employment law, and visa/sponsorship processes.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Job description:<br><br>Our business landscape We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br> Value-Focused Portfolio: <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech. Strengthen the Core: <br>Optimally using deployed capital and <br>maintain an appropriate cost structure. Evolve the Core: <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers. People: <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring. Excellence in Customer Experience: <br>Creating superior customer experiences.<br><br> From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you. Job overview The Manager, Financial & Operational Audit will be responsible for planning, leading, and delivering end-to-end audits of financial processes, operational activities, and compliance functions across Ooredoo's business units. The role ensures that audit engagements are executed in accordance with international internal audit standards and organizational policies, with a strong focus on identifying risks, evaluating controls, and recommending improvements. The role holder will manage audit teams, interact with senior management, and play a key role in strengthening the internal control environment and enhancing process efficiency, accountability, and governance. Your impact on our goals Audit Planning & Risk Assessment Lead the development and refinement of the annual internal audit plan using a risk-based approach. Identify key financial and operational risks and ensure adequate audit coverage across business units. Conduct preliminary risk assessments and stakeholder discussions to scope and prioritize audits. Coordinate with the GCAE and senior audit leadership to align audit priorities with strategic objectives. Audit Execution & Oversight Manage and oversee the full audit lifecycle: planning, fieldwork, reporting, and follow-up. Lead audits across various functions such as finance, procurement, revenue assurance, asset management, HR operations, and commercial operations. Ensure audits are conducted in accordance with International Standards for the Professional Practice of Internal Auditing (IIA) and Ooredoo’s internal methodologies. Review audit working papers, testing documentation, and reports for accuracy, clarity, and completeness. Evaluate business processes and internal controls to identify control gaps, process inefficiencies, and compliance issues. Reporting & Communication Prepare and present high-quality audit reports that clearly articulate findings, root causes, risk implications, and practical recommendations. Engage with senior management to discuss audit outcomes, agreed action plans, and timelines. Track and follow up on the implementation of audit recommendations and escalate delays or non-compliance as necessary. Ensure timely and transparent communication with stakeholders throughout the audit process. 4. Advisory & Strategic Input Serve as a business partner by advising management on process enhancements, control improvements, and risk mitigation strategies. Contribute to the development of internal control frameworks and compliance policies. Support business units in readiness for external audits and regulatory reviews. Participate in cross-functional committees or projects as an internal control advisor when required. Team Leadership & Development Supervise, mentor, and develop a team of internal auditors by providing feedback, coaching, and technical guidance. Foster a collaborative and high-performance audit culture. Support internal training programs and knowledge sharing to build auditing capability and subject matter expertise within the team. Continuous Improvement & Quality Assurance Stay abreast of industry trends, best practices, and regulatory developments relevant to audit and risk management. Lead initiatives to enhance audit methodologies, tools, templates, and processes. Ensure quality assurance standards are maintained across all audit engagements. Team dynamics Internal Cross Functional External Business Partners Vendors Your profile Experience Minimum 8–10 years of progressive experience in internal audit, with at least 3 years in a managerial or supervisory role. Strong knowledge of internal control frameworks (e.g., COSO), audit standards (IIA), and risk management practices. Experience in telecom, technology, or large-scale corporate environments preferred. Familiarity with ERP systems (e.g., Oracle, SAP) and data analytics tools is a plus Qualifications Bachelor’s degree in accounting, Finance, Business Administration, or a related field. Professional certifications such as CIA, CPA, ACCA, or CISA (required). Must-have skills Technical Risk Management -Intermediate Audit & Compliance- Advanced Process Management- Advanced Behavioural Networking & Influencing Collaboratively - Intermediate Delivering Results & Fostering Ownership - Intermediate Building Customer Value - Intermediate Leading Teams - Intermediate Driving Change - Intermediate Shaping Strategy - Intermediate
Job description:<br><br>Our business landscape We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br> Value-Focused Portfolio: <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech. Strengthen the Core: <br>Optimally using deployed capital and <br>maintain an appropriate cost structure. Evolve the Core: <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers. People: <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring. Excellence in Customer Experience: <br>Creating superior customer experiences.<br><br> From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you. Job overview The Manager, Financial & Operational Audit will be responsible for planning, leading, and delivering end-to-end audits of financial processes, operational activities, and compliance functions across Ooredoo's business units. The role ensures that audit engagements are executed in accordance with international internal audit standards and organizational policies, with a strong focus on identifying risks, evaluating controls, and recommending improvements. The role holder will manage audit teams, interact with senior management, and play a key role in strengthening the internal control environment and enhancing process efficiency, accountability, and governance. Your impact on our goals Audit Planning & Risk Assessment Lead the development and refinement of the annual internal audit plan using a risk-based approach. Identify key financial and operational risks and ensure adequate audit coverage across business units. Conduct preliminary risk assessments and stakeholder discussions to scope and prioritize audits. Coordinate with the GCAE and senior audit leadership to align audit priorities with strategic objectives. Audit Execution & Oversight Manage and oversee the full audit lifecycle: planning, fieldwork, reporting, and follow-up. Lead audits across various functions such as finance, procurement, revenue assurance, asset management, HR operations, and commercial operations. Ensure audits are conducted in accordance with International Standards for the Professional Practice of Internal Auditing (IIA) and Ooredoo’s internal methodologies. Review audit working papers, testing documentation, and reports for accuracy, clarity, and completeness. Evaluate business processes and internal controls to identify control gaps, process inefficiencies, and compliance issues. Reporting & Communication Prepare and present high-quality audit reports that clearly articulate findings, root causes, risk implications, and practical recommendations. Engage with senior management to discuss audit outcomes, agreed action plans, and timelines. Track and follow up on the implementation of audit recommendations and escalate delays or non-compliance as necessary. Ensure timely and transparent communication with stakeholders throughout the audit process. 4. Advisory & Strategic Input Serve as a business partner by advising management on process enhancements, control improvements, and risk mitigation strategies. Contribute to the development of internal control frameworks and compliance policies. Support business units in readiness for external audits and regulatory reviews. Participate in cross-functional committees or projects as an internal control advisor when required. Team Leadership & Development Supervise, mentor, and develop a team of internal auditors by providing feedback, coaching, and technical guidance. Foster a collaborative and high-performance audit culture. Support internal training programs and knowledge sharing to build auditing capability and subject matter expertise within the team. Continuous Improvement & Quality Assurance Stay abreast of industry trends, best practices, and regulatory developments relevant to audit and risk management. Lead initiatives to enhance audit methodologies, tools, templates, and processes. Ensure quality assurance standards are maintained across all audit engagements. Team dynamics Internal Cross Functional External Business Partners Vendors Your profile Experience Minimum 8–10 years of progressive experience in internal audit, with at least 3 years in a managerial or supervisory role. Strong knowledge of internal control frameworks (e.g., COSO), audit standards (IIA), and risk management practices. Experience in telecom, technology, or large-scale corporate environments preferred. Familiarity with ERP systems (e.g., Oracle, SAP) and data analytics tools is a plus Qualifications Bachelor’s degree in accounting, Finance, Business Administration, or a related field. Professional certifications such as CIA, CPA, ACCA, or CISA (required). Must-have skills Technical Risk Management -Intermediate Audit & Compliance- Advanced Process Management- Advanced Behavioural Networking & Influencing Collaboratively - Intermediate Delivering Results & Fostering Ownership - Intermediate Building Customer Value - Intermediate Leading Teams - Intermediate Driving Change - Intermediate Shaping Strategy - Intermediate
Job Description<br><br>We are currently seeking a motivated and passionate individual to join our team in the role of Senior Account Manager to be based in Qatar. In this role, you will act as the primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers in Energy sector. You will understand the customer’s business, drivers, and organization, and an understanding of the value that Honeywell Process Solutions brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization.<br><br>Responsibilities<br><br> Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers. Understanding of the customer’s business, drivers, and organization, and an understanding of the value that Honeywell brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization. Business partner to the customer, establishes a defensible barrier to competitors, maximizes the business potential of their customers, and acts as the primary supplier interface for all products, solutions and services with this customer. Champions the customers’ needs and requirements within the Honeywell organization <br><br>Business Relationships<br><br> Develop and sustain long-term customer relationships Establish these relationships while engaging customers at all levels including senior levels of the customer organization Early engagement in the customer buying process diagnosing customer needs and tailoring solutions to match <br><br>Sales Process<br><br> Manages the day-to-day activities and strategic objectives: Maintaining a balanced approach to superior customer service and strategic account planning Quarterly results and long-term account goals Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into account Manage and build customer contacts, serving as the customer’s ambassador, “trusted advisor” and advocate: Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc. Drives sales campaign and LOB strategic initiatives Plan for account growth in the long term <br><br>Customers<br><br> Industrial customers in the Process Industries including technical buyers, economic buyers, executives. Customers at all levels in an organization including executive level decision makers Pursuing growth through regular face-to-face meetings and winning new customers to enlarge the assigned customer base <br><br>People Management<br><br> Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner Guides and leverages management and executive sponsor interactions with the customer Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell. Leads peers by influence to ensure coordination and support to pursue order <br><br>Networks & Contact<br><br>Internal<br><br> Pole Sales leadership (VP Sales Global and Pole; Regional Sales directors; Regional Sales Managers) Account managers (SCA, EPC, general, BD) HPS (Honeywell Process Solutions) lines of business professionals and managers and support functions Sales Operations professionals Proposal and estimating leaders <br><br>External<br><br> End Customers Executives, commercial contacts and partners <br><br>Supervisory Responsibilities<br><br> No supervisory responsibility as primary manager Lead other peers as project manager where required <br><br>Geographic Scope & Travel Requirements<br><br> Frequent travel across the country is required (35% of the time) <br><br>Key Performance Measures<br><br> Key sales performance metrics (results Vs target; YOY growth, pipeline generated) Forecast accuracy Responsiveness: Accuracy and on –time submission of reporting Quality and strength of account plans and strategy Early engagement Number of new customers Number of sales calls tracked in Siebel => 10/week Right /diverse contact points in customer organization Executing account management plan Pipeline development at min 3x the target Linearity <br><br>Qualifications<br><br> Experience in Solution sales (Process Automation industry- O&G). Proven track record of success in the O&G industry/business environment Experience in building and maintaining relations with customers (different levels) Experienced in complex sale, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning Marketing and project management experience desirable Previous working experience in a complex organization Understand the value proposition of ICSS Solution & Digitalization for O&G/Energy Sector A well-developed sense of the O&G industry and market trends Financial and business acumen Account Management, ability to use market and marketing data to build successful accounts plans Good knowledge of commercial terms, contract terms, etc. <br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br><br>About Us<br><br>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Job Description<br><br>We are currently seeking a motivated and passionate individual to join our team in the role of Senior Account Manager to be based in Qatar. In this role, you will act as the primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers in Energy sector. You will understand the customer’s business, drivers, and organization, and an understanding of the value that Honeywell Process Solutions brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization.<br><br>Responsibilities<br><br> Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers. Understanding of the customer’s business, drivers, and organization, and an understanding of the value that Honeywell brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization. Business partner to the customer, establishes a defensible barrier to competitors, maximizes the business potential of their customers, and acts as the primary supplier interface for all products, solutions and services with this customer. Champions the customers’ needs and requirements within the Honeywell organization <br><br>Business Relationships<br><br> Develop and sustain long-term customer relationships Establish these relationships while engaging customers at all levels including senior levels of the customer organization Early engagement in the customer buying process diagnosing customer needs and tailoring solutions to match <br><br>Sales Process<br><br> Manages the day-to-day activities and strategic objectives: Maintaining a balanced approach to superior customer service and strategic account planning Quarterly results and long-term account goals Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into account Manage and build customer contacts, serving as the customer’s ambassador, “trusted advisor” and advocate: Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc. Drives sales campaign and LOB strategic initiatives Plan for account growth in the long term <br><br>Customers<br><br> Industrial customers in the Process Industries including technical buyers, economic buyers, executives. Customers at all levels in an organization including executive level decision makers Pursuing growth through regular face-to-face meetings and winning new customers to enlarge the assigned customer base <br><br>People Management<br><br> Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner Guides and leverages management and executive sponsor interactions with the customer Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell. Leads peers by influence to ensure coordination and support to pursue order <br><br>Networks & Contact<br><br>Internal<br><br> Pole Sales leadership (VP Sales Global and Pole; Regional Sales directors; Regional Sales Managers) Account managers (SCA, EPC, general, BD) HPS (Honeywell Process Solutions) lines of business professionals and managers and support functions Sales Operations professionals Proposal and estimating leaders <br><br>External<br><br> End Customers Executives, commercial contacts and partners <br><br>Supervisory Responsibilities<br><br> No supervisory responsibility as primary manager Lead other peers as project manager where required <br><br>Geographic Scope & Travel Requirements<br><br> Frequent travel across the country is required (35% of the time) <br><br>Key Performance Measures<br><br> Key sales performance metrics (results Vs target; YOY growth, pipeline generated) Forecast accuracy Responsiveness: Accuracy and on –time submission of reporting Quality and strength of account plans and strategy Early engagement Number of new customers Number of sales calls tracked in Siebel => 10/week Right /diverse contact points in customer organization Executing account management plan Pipeline development at min 3x the target Linearity <br><br>Qualifications<br><br> Experience in Solution sales (Process Automation industry- O&G). Proven track record of success in the O&G industry/business environment Experience in building and maintaining relations with customers (different levels) Experienced in complex sale, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning Marketing and project management experience desirable Previous working experience in a complex organization Understand the value proposition of ICSS Solution & Digitalization for O&G/Energy Sector A well-developed sense of the O&G industry and market trends Financial and business acumen Account Management, ability to use market and marketing data to build successful accounts plans Good knowledge of commercial terms, contract terms, etc. <br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br><br>About Us<br><br>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Job Description<br><br>We are currently seeking a motivated and passionate individual to join our team in the role of Senior Account Manager to be based in Qatar. In this role, you will act as the primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers in Energy sector. You will understand the customer’s business, drivers, and organization, and an understanding of the value that Honeywell Process Solutions brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization.<br><br>Responsibilities<br><br> Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers. Understanding of the customer’s business, drivers, and organization, and an understanding of the value that Honeywell brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization. Business partner to the customer, establishes a defensible barrier to competitors, maximizes the business potential of their customers, and acts as the primary supplier interface for all products, solutions and services with this customer. Champions the customers’ needs and requirements within the Honeywell organization <br><br>Business Relationships<br><br> Develop and sustain long-term customer relationships Establish these relationships while engaging customers at all levels including senior levels of the customer organization Early engagement in the customer buying process diagnosing customer needs and tailoring solutions to match <br><br>Sales Process<br><br> Manages the day-to-day activities and strategic objectives: Maintaining a balanced approach to superior customer service and strategic account planning Quarterly results and long-term account goals Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into account Manage and build customer contacts, serving as the customer’s ambassador, “trusted advisor” and advocate: Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc. Drives sales campaign and LOB strategic initiatives Plan for account growth in the long term <br><br>Customers<br><br> Industrial customers in the Process Industries including technical buyers, economic buyers, executives. Customers at all levels in an organization including executive level decision makers Pursuing growth through regular face-to-face meetings and winning new customers to enlarge the assigned customer base <br><br>People Management<br><br> Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner Guides and leverages management and executive sponsor interactions with the customer Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell. Leads peers by influence to ensure coordination and support to pursue order <br><br>Networks & Contact<br><br>Internal<br><br> Pole Sales leadership (VP Sales Global and Pole; Regional Sales directors; Regional Sales Managers) Account managers (SCA, EPC, general, BD) HPS (Honeywell Process Solutions) lines of business professionals and managers and support functions Sales Operations professionals Proposal and estimating leaders <br><br>External<br><br> End Customers Executives, commercial contacts and partners <br><br>Supervisory Responsibilities<br><br> No supervisory responsibility as primary manager Lead other peers as project manager where required <br><br>Geographic Scope & Travel Requirements<br><br> Frequent travel across the country is required (35% of the time) <br><br>Key Performance Measures<br><br> Key sales performance metrics (results Vs target; YOY growth, pipeline generated) Forecast accuracy Responsiveness: Accuracy and on –time submission of reporting Quality and strength of account plans and strategy Early engagement Number of new customers Number of sales calls tracked in Siebel => 10/week Right /diverse contact points in customer organization Executing account management plan Pipeline development at min 3x the target Linearity <br><br>Qualifications<br><br> Experience in Solution sales (Process Automation industry- O&G). Proven track record of success in the O&G industry/business environment Experience in building and maintaining relations with customers (different levels) Experienced in complex sale, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning Marketing and project management experience desirable Previous working experience in a complex organization Understand the value proposition of ICSS Solution & Digitalization for O&G/Energy Sector A well-developed sense of the O&G industry and market trends Financial and business acumen Account Management, ability to use market and marketing data to build successful accounts plans Good knowledge of commercial terms, contract terms, etc. <br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br><br>About Us<br><br>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
الغرض من الوظيفة<br><br>يُعد مشرف الحفارة قائداً ذا خبرة عالية وموجهاً نحو النتائج داخل قسم العمليات، حيث يتولى المسؤولية الشاملة عن أداء وربحية الحفارات المخصصة. يشمل هذا الدور القيادي الصحة والسلامة والبيئة (HSE)، والصيانة، والعمليات، وإدارة الأفراد (بما في ذلك المقاولون من الباطن)، وحماية/إدارة الأصول. سيعمل المرشح الناجح على تعزيز ثقافة التميز التي تعطي الأولوية للسلامة والتعاون، مع بناء علاقات قوية مع العملاء وأصحاب المصلحة الداخليين لضمان إنجاز المشروع بكفاءة وفعالية من حيث التكلفة.<br><br>الأدوار والمسؤوليات الرئيسية<br><br>بصفتك مشرف حفارة، ستكون مسؤولاً بشكل أساسي عن الإشراف العام على أنشطة الحفارة. تشمل المسؤوليات الرئيسية، على سبيل المثال لا الحصر: عمليات الحفر وإكمال الآبار: الإشراف على عمليات الحفر اليومية وتحسينها لضمان الكفاءة والنجاح الفني. إدارة الحفارات والرقابة عليها: إدارة الأداء العام والربحية والنزاهة التشغيلية للحفارات المخصصة. ضمان الجودة والصحة والسلامة والبيئة (HSE): الحفاظ على معايير صارمة لضمان الجودة، وضمان الامتثال للوائح الصحة والسلامة والبيئة، وقيادة مبادرات السلامة عبر العملية. إدارة الأفراد والتدريب: قيادة وتحفيز وإدارة فرق حفر متعددة (بما في ذلك المقاولون من الباطن) والإشراف على تدريب وتطوير الأفراد. الخدمات اللوجستية وخدمات الدعم: تنسيق الخدمات اللوجستية للحفارة وسلاسل التوريد وخدمات الدعم الخارجية لضمان استمرار العمليات دون انقطاع. علاقات العملاء وتطوير الأعمال: العمل كنقطة اتصال أساسية للعملاء في الموقع، وبناء علاقات إيجابية وطويلة الأمد، وتلبية احتياجات أصحاب المصلحة بفعالية. الخبرات والكفاءات المطلوبة: خبرة في حقل النفط.<br><br>الخبرة ذات الصلة<br><br> سجل حافل في قيادة وإدارة وتحفيز فرق حفر متعددة. خبرة عملية واسعة في إدارة جميع جوانب عمليات حفر الآبار. القدرة المثبتة على تحسين أداء الحفر، وتقليل التكاليف التشغيلية، والوفاء المستمر بالجداول الزمنية للمشروع. فهم قوي للوائح الصحة والسلامة والبيئة (HSE) والتزام مثبت وقابل للإثبات بالقيادة في مجال السلامة. خبرة قوية في بناء والحفاظ على علاقات إيجابية مع العملاء وأصحاب المصلحة الداخليين.<br><br>التعليم والمؤهلات<br><br> التعليم الأساسي: شهادة الثانوية العامة أو ما يعادلها؛ يُقبل أي خريج. التعليم المفضل: يفضل بشدة الحصول على درجة تقنية أو دبلوم في تكنولوجيا الحفر أو مجال هندسي ذي صلة.<br><br> الشهادات<br><br> التحكم في الآبار: شهادة IWCF أو IADC سارية المفعول للتحكم في الآبار على مستوى المشرف. إضافي: سيتم اعتبار شهادات الحفر والصحة والسلامة والبيئة الأخرى المعترف بها في الصناعة ميزة إضافية.<br><br>المهارات: في الموقع، بناء علاقات إيجابية وطويلة الأمد
<h2 class="h5">وصف الوظيفة</h2>
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<span><br>ملخص الوظيفة<br>منصب إداري ابتدائي يركّز على دعم الأنشطة اليومية في قسم التنظيف، الرياضة/النادي الصحي والغسيل، إذا كان ذلك مناسباً. يوجه هذا المنصب العمل مع الموظفين لتنظيف غرف الضيوف والمناطق العامة وصيانتها. يكمل عمليات التفتيش ويحاسب الأشخاص على الإجراءات التصحيحية. يساعد المنصب في ضمان رضا الضيوف والموظفين مع الحفاظ على ميزانية التشغيل.<br>الملف الشخصي للمرشح <br>التعليم والخبرة<br>• شهادة الثانوية العامة أو GED؛ خبرة سنتين في قسم التنظيف أو مجال مهني متعلق.
أو<br>• شهادة لمدة سنتين من جامعة معتمدة في إدارة الفنادق والمطاعم، الضيافة، إدارة الأعمال، أو تخصص ذو صلة؛ لا يُشترط خبرة عمل سابقة.<br>أنشطة العمل الأساسية<br>إدارة عمليات التنظيف والميزانيات<br>• يضمن معرفة وفهم تنظيمات OSHA محدثة.
• يشرف على جميع إجراءات المفقودات والموجودات.
• يحصل على قائمة الغرف التي يجب تنظيفها فوراً وقائمة بالتسجيلات المحتملة للمغادرة لإعداد مهام العمل.
• يحصي المخزون لضمان توافر الإمدادات الكافية.
• يضمن أن حالة غرفة الضيوف تُنقل إلى مكتب الاستقبال بشكل فوري وفعال.
• يعمل بفاعلية مع قسم الهندسة بشأن احتياجات صيانة غرف الضيوف.
• يفهم ويتقيد بسياسات وإجراءات منع الخسائر.
• يضمن امتلاك جميع الموظفين للإمدادات والمعدات والكُمُرات الصحيحة.
• يشرف على عمليات ورديات اليوم ويضمن الامتثال لجميع سياسات التنظيف ومعاييره وإجراءاته.
• يساعد في الإشراف على برنامج تفتيش فعال لجميع غرف الضيوف والمساحات العامة.
• يدير مخزون الملابس ومستلزمات الضيوف ويساعد في طلب الإمدادات حسب الضرورة.
• يشرف على قسم التنظيف وجميع المناطق المتعلقة في غياب مدير الخدمات أو مدير التنظيف.
ضمان خدمة العملاء الاستثنائية<br>• يعالج مشاكل وشكاوى الضيوف مع اللجوء إلى المشرف حسب الحاجة.
• يساعد في مراجعة بطاقات التعليقات ونتائج رضا الضيوف مع الموظفين.
• يمكِّن الموظفين من تقديم خدمة عملاء ممتازة ضمن الإرشادات.
النشاطات البشرية والموارد<br>• يدعم مبادرات التدريب لجميع الموظفين الحاليين والجدد.
• يشارك حسب الحاجة في التحقيق في حوادث الموظفين.
• يوضح توقعات الأداء لموظفي التنظيف وفق الأوصاف الوظيفية لكل موقف ويراقب التقدم.
• يدرب، ويساعد، ويشجع الموظفين.
• يدير إجراءات الرواتب.
• يرصد سلوكيات الخدمة للموظفين ويقدم تغذية راجعة للأفراد؛ يسعى باستمرار لتحسين أداء الخدمة.
• يشرف على مستويات staffing لضمان تلبية خدمة الضيوف والاحتياجات التشغيلية والأهداف المالية.
• يبين المجالات التي تحتاج إلى دعم للموظفين ويتابع لضمان الفهم.
• يشارك حسب الحاجة في إجراء المقابلات وتوظيف أعضاء فريق موظفي التنظيف بالمهارات المناسبة.
• يتعامل مع إجراءات التأديب المتدرج للموظفين حسب الحاجة.
• يستخدم نظام إدارة العمل Scheduling بشكل فعال وفقاً لمتطلبات العمل ولتتبع وقت وحضور الموظفين.
• يشرف على ورديات التنظيف بما فيها "فتح المنزل".
• يضع مثالاً إيجابياً للعلاقات مع الضيوف.
• يشارك في عملية تقييم أداء الموظفين، مع تقديم تغذية راجعة عند الحاجة.
في فند ق Marriott International، نحن ملتزمون بأن نكون صاحب عمل يوفر فرص متكافئة للجميع، مرحبين بالجميع وممنوحين الوصول إلى الفرص. نحن نشجع بيئة يقدّر فيها الخلفيات الفريدة لزملائنا ويحتفى بها. قوتنا العظمى تكمن في المزيج الغني من الثقافة والمواهب والخبرات لموظفينا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة، وضع المحاربين القدامى، أو أي أساس آخر يحميه القانون المعمول به.<br>الجمع بين السحر الكلاسيكي والروح الرائدة، تلتزم فنادق وشقق St. Regis بتقديم تجارب راقية في أكثر من 50 فندقاً ومنتجعاً فاخرياً في عناوين عالمية مميزة. بدءاً من عرض فندق The St. Regis في نيويورك على يد جون جاك أستور الرابع في مطلع القرن العشرين، ظل العلامة التجارية ملتزمة بمستوى لا هوادة فيه من الخدمة المصممة والمتوقعة لجميع ضيوفها، مقدمة بلا عيب من فريق مضياف يجمع بين الرقي الكلاسيكي والحس الحديث، إضافة إلى خدمتنا الخاصة بالبوّاب. ندعوك لاستكشاف مسارات العمل في St. Regis. بالانضمام إلى St. Regis، أنت تنضم إلى مجموعة علامات تجارية مع Marriott International. كن حيث يمكنك أن تقدم أفضل عملك، ابدأ بغرضك، انتمي إلى فريق عالمي رائع، وكن أفضل نسخة من نفسك.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Communication</strong></p><br><p><strong>Internal Communication:</strong><br>• Senior Managers <br>• Superintendents & Fleet Managers<br>• Ship Officers<br>• IT Dept<br>• MPCS</p><br><p><strong>Purpose:</strong><br>• Work closely with Fleet Managers and other members of Ship Management including Marine and Technical team, highlight areas of improvement.<br>• Monitor of Shipnet application and do necessary changes in maintenance schedule in consultation with the Managers. PMS compliance by Vessel to be audited and corrective actions to be taken.<br>• Technical inputs to Shipnet IT team for PMS change requests and other modifications required through MSM PMS engineer.<br>• Technical evaluation of contracted bulk spares, stores and services by the procurement department</p><br><p><strong>External Communication: -</strong><br>• Various Vendors and Service providers</p><br><p><br><strong>Purpose:</strong><br>• Spare parts, Services, Logistics and IT outsourced services.</p><br><p><strong>Occupational Health & Safety and Environment</strong><br><strong>Accountability:</strong><br>Accountable to their line manager and direct reports as far as is practical to ensure <br>• a safe place of work.<br>• Safe systems of work.<br>• Safe assest, plant & equipment.<br>• Provision of information and training.</p><br><p><strong>Responsibility:</strong><br>• His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities.<br>In particular to:<br>• Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented.<br>• Ensure all employees and contractors under their control are competent to undertake their duties.<br>• Ensure all accidents, incidents and near misses are reported and investigated.<br>• Promote good behaviors and set a personal example regarding occupational health and safety matters.</p><br><p><strong>Authority:</strong><br>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.</p><br><br>Responsibilities:<br><p><strong>Key Roles & Responsibilities</strong></p><br><p>• Analyze Vessel and Fleet performance based on established criteria and share performance reports with Fleet Manager’s to enhance vessel performance and vessel availability.<br>• Analyze breakdowns across the fleet and assist the technical team in identifying and implementing mitigation measures to prevent repetitive failures. <br>• Review all defect reports in Shipnet and assign correct defect categories before closure.<br>• Create circulars and send mails to office team and vessels where necessary. <br>• Generate 6M and yearly defect / NPT analysis reports for MSM Technical / Marine team.<br>• Conduct monthly meetings within various MSM departments to discuss and share various reports including but not limited to Vessel Offhire, PMS, Defects, KPI, external audits, OAO vessel inspections etc.<br>• Maintain the Shipnet Application with Shipnet IT team, monitoring PMS compliance by vessel and office team based on audits done by PMS engineer. <br>• Oversee the revamping of vessel PMS as per requirement and monitor vessel PMS change requests carried out by PMS Engineer.<br>• Coordinate Shipnet PMS and database development for new vessels joining the MSM fleet, along with PMS engineer, IT Dept and external service providers.<br>• Ensure Shipnet CBT module for training is available to all crew and keep the training module updated as per revisions in Shipnet<br>• Drive innovations and initiate projects to improve KPI targets including optimizing of spare parts and stores consumption.<br>• Transition maintenance philosophy from Time based Overhaul (TBO) to Condition Based Maintenance (CBM) where feasible, thus improving vessel availability in the long run and reducing cost.<br>• Manager Inventory of shore spare parts, identifying common spare parts / stores across the fleet to reduce procurement costs and minimize vessel downtime.<br>• Liaise with procurement department in sharing fleet data and assist in technical evaluation for contracted bulk purchase of spare parts / stores and technical services.<br>• Set, track, report and analyze KPIs for MSM office personnel.<br>• Monitor vesels certification compliance with the assistance of Document Administrator.<br>• Manage the Offshore Assurance officers (OAO) program, planning and executing vessel inspection and audits through a Team consisting of Master and Chief Engineer. <br>• Analyze OAO reports and share findings with concerned Managers and Superintendents to facilitate follow up actions.<br>• Brief Master’s and Chief Engineers prior vessel joining, regarding PMS compliance, vessel defects and follow up, reporting formats, vessel performance and Fleet Audit points. <br>• Collaborate with Senior Manager to implement Company’s digitalisation initiative.</p><br><p><strong>Related Assignments</strong><br>• Perform other duties and assignments as directed.<br> </p><br><br>Qualifications:<br><p><strong>Minimum Qualification/Experiences/Skills</strong><br><strong>Education & Professional Qualification:</strong><br>• Bachelors Degree in Mechanical Engineering or any relevant field.</p><br><p><strong>Professional Experience:</strong><br>• 8-10 years of Sailing experience in both Deep Sea fleet and Offshore Fleet. Marine Engineer Class – II<br>• Technical Superintendent experience preferred</p><br><p><strong>Geographic Experience:</strong></p><br><p>• GCC/Middle East preferred;</p><br><p><strong>Computer Skills:</strong><br>Good knowledge of Windows, MS Office, Shipnet and Database Management</p><br><p><strong>Language Skills:</strong><br>• Business & Technical fluent English<br>• Arabic language is an advantage.</p><br><p><strong>Skills & Competencies:</strong><br>• Good knowledge of vessel PMS systems<br>• Good knowledge of vessel operations and requirements<br>• Good technical knowledge of Vessel machinery, maintenance schedules and spare parts<br>• Good experience in handling vessel related office work – including Shipnet, breakdown RCA, analysing various trends to improve vessel performance, KPI setting and Monitoring etc<br> </p><br> </div>
Who We Are<br>“The Rockstars Behind the Curtain”<br>We’re a cross-cultural team of doers, dreamers, and problem-solvers. With roots in thirteen nations and ten languages, our diversity fuels bold ideas and creative thinking. Agile and open by design, we challenge the status quo, improve what’s outdated, and constantly reinvent together. We take a hands-on approach, push past conventions, and support each other every step of the way. There’s no “I” in team and we like it that way. Based in Paris, Effretikon, Basel, Hong Kong, Miami & Doha, we operate as one. We act as general contractors for national and international fairs delivering complex projects across production, operations, and logistics with precision and impact. We don’t just manage challenges, We thrive in them.<br>Role overview:<br>As Exhibitor Manager, you are the primary liaison for exhibitors at our global fairs, working in close collaboration with their Exhibitor Project Managers (EPM). You will guide exhibitors/Exhibitor Project Managers from concept through completion ensuring technical needs, design elements, and logistical requirements are translated into well-executed, high-quality solutions. Your role spans project planning and quotations, execution on-site, and post-show reconciliation, delivering a seamless, premium experience at every stage.<br>Key Responsibilities: <br>Pre-Event Planning & Project Development<br>Act as the main point of contact for exhibitors and their EPMs, managing inquiries and translating creative and technical requirements into actionable solutions. Oversee the full project lifecycle—from initial booth briefings to final approvals. Auto CAD Experience Required for preparing and maintaining comprehensive technical drawings and floorplans, incorporating all exhibitor specifications. Generate detailed quotes and budgets, ensure timely approval processes, and secure confirmations to proceed. Advise galleries on suitable solutions for lighting, flooring, wall finishes, and custom elements, balancing aesthetics, feasibility, and cost-effectiveness.<br>On-Site Implementation Supervise on-site installation and construction, coordinating closely with suppliers and internal teams. Monitor timelines, budgets, and quality standards to ensure deliverables meet or exceed gallery expectations. Troubleshoot issues proactively and maintain consistent communication with exhibitors during build-up and handover.<br>Post-Event Wrap-UpOversee the dismantling process, ensuring efficient and organized breakdown of gallery stands. Lead final reconciliations, including the review of delivered services, cost validation, and invoicing.<br>Cross-Functional Collaboration Maintain strong alignment with Project Lead, production, logistics, and account teams to ensure cohesive execution. Serve as a central communication hub between galleries, internal stakeholders, and external partners throughout all project phases.<br>Your Profile: <br>Degree or professional qualification in Architecture, Construction, Event Management, Business Administration, Project Management, or a related field. Minimum 3 years of experience in exhibition management, event production, architecture, construction, project management, or a similar environment. Proven ability to manage multiple projects simultaneously in a fast-paced, client-focused setting. Strong stakeholder management and negotiation skills, with experience coordinating suppliers, contractors, and external partners. Excellent organizational skills with the ability to manage budgets, timelines, and project deliverables effectively. Proficiency in Auto CAD for technical drawing preparation and space planning; experience with Revit, Sketch Up, or similar design software is an advantage. Strong command of Microsoft Office applications, particularly Excel, Outlook, Teams, and Power Point, and confidence working with digital project management and collaboration tools. Familiarity with ERP systems and project management platforms is beneficial. Solid understanding of exhibition construction, temporary structures, and technical event production processes. Excellent communication and presentation skills, with the ability to build strong relationships across diverse stakeholder groups. Exceptional interpersonal skills, demonstrating a collaborative, service-oriented, and solution-driven mindset. Open-minded, adaptable, and proactive, with strong problem-solving abilities and attention to detail. Comfortable working in an international environment with clients, suppliers, and colleagues from diverse cultural backgrounds. Willingness to travel internationally for up to six weeks per year across Europe, North America, and Asia, with flexibility to work occasional evenings and weekends during event delivery periods.
Who We Are<br>“The Rockstars Behind the Curtain”<br>We’re a cross-cultural team of doers, dreamers, and problem-solvers. With roots in thirteen nations and ten languages, our diversity fuels bold ideas and creative thinking. Agile and open by design, we challenge the status quo, improve what’s outdated, and constantly reinvent together. We take a hands-on approach, push past conventions, and support each other every step of the way. There’s no “I” in team and we like it that way. Based in Paris, Effretikon, Basel, Hong Kong, Miami & Doha, we operate as one. We act as general contractors for national and international fairs delivering complex projects across production, operations, and logistics with precision and impact. We don’t just manage challenges, We thrive in them.<br>Role overview:<br>As Exhibitor Manager, you are the primary liaison for exhibitors at our global fairs, working in close collaboration with their Exhibitor Project Managers (EPM). You will guide exhibitors/Exhibitor Project Managers from concept through completion ensuring technical needs, design elements, and logistical requirements are translated into well-executed, high-quality solutions. Your role spans project planning and quotations, execution on-site, and post-show reconciliation, delivering a seamless, premium experience at every stage.<br>Key Responsibilities: <br>Pre-Event Planning & Project Development<br>Act as the main point of contact for exhibitors and their EPMs, managing inquiries and translating creative and technical requirements into actionable solutions. Oversee the full project lifecycle—from initial booth briefings to final approvals. Auto CAD Experience Required for preparing and maintaining comprehensive technical drawings and floorplans, incorporating all exhibitor specifications. Generate detailed quotes and budgets, ensure timely approval processes, and secure confirmations to proceed. Advise galleries on suitable solutions for lighting, flooring, wall finishes, and custom elements, balancing aesthetics, feasibility, and cost-effectiveness.<br>On-Site Implementation Supervise on-site installation and construction, coordinating closely with suppliers and internal teams. Monitor timelines, budgets, and quality standards to ensure deliverables meet or exceed gallery expectations. Troubleshoot issues proactively and maintain consistent communication with exhibitors during build-up and handover.<br>Post-Event Wrap-UpOversee the dismantling process, ensuring efficient and organized breakdown of gallery stands. Lead final reconciliations, including the review of delivered services, cost validation, and invoicing.<br>Cross-Functional Collaboration Maintain strong alignment with Project Lead, production, logistics, and account teams to ensure cohesive execution. Serve as a central communication hub between galleries, internal stakeholders, and external partners throughout all project phases.<br>Your Profile: <br>Degree or professional qualification in Architecture, Construction, Event Management, Business Administration, Project Management, or a related field. Minimum 3 years of experience in exhibition management, event production, architecture, construction, project management, or a similar environment. Proven ability to manage multiple projects simultaneously in a fast-paced, client-focused setting. Strong stakeholder management and negotiation skills, with experience coordinating suppliers, contractors, and external partners. Excellent organizational skills with the ability to manage budgets, timelines, and project deliverables effectively. Proficiency in Auto CAD for technical drawing preparation and space planning; experience with Revit, Sketch Up, or similar design software is an advantage. Strong command of Microsoft Office applications, particularly Excel, Outlook, Teams, and Power Point, and confidence working with digital project management and collaboration tools. Familiarity with ERP systems and project management platforms is beneficial. Solid understanding of exhibition construction, temporary structures, and technical event production processes. Excellent communication and presentation skills, with the ability to build strong relationships across diverse stakeholder groups. Exceptional interpersonal skills, demonstrating a collaborative, service-oriented, and solution-driven mindset. Open-minded, adaptable, and proactive, with strong problem-solving abilities and attention to detail. Comfortable working in an international environment with clients, suppliers, and colleagues from diverse cultural backgrounds. Willingness to travel internationally for up to six weeks per year across Europe, North America, and Asia, with flexibility to work occasional evenings and weekends during event delivery periods.