وظائف مدير العمليات في قطر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br>OR<br>• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br>CORE WORK ACTIVITIES<br>Administering Employee Training Programs<br>• Promotes and informs employees about all training programs.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Helps employees identify specific behaviors that will contribute to service excellence.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.<br>• Meets with training cadre on a regular basis to support training efforts.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Evaluating Training Programs Effectiveness<br>• Monitors enrollment and attendance at training classes.<br>• Meets regularly with participants to assess progress and address concerns.<br>• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Measures transfer of learning from training courses to the operation.<br>• Ensures adult learning principles are incorporated into training programs.<br>Developing Training Program Plans and Budgets<br>• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.<br>• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.<br>• Aligns current training and development programs to effectively impact key business indicators.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Develops specific training to improve service performance.<br>• Drives brand values and philosophy in all training and development activities.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing Training Budgets<br>• Participates in the development of the Training budget as required.<br>• Manages budget in alignment with Human Resources and property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>• Utilizes P-card if appropriate to control and monitor departmental expenditures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

It's more than a job<br><br>As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. At Kuehne+Nagel, our contribution counts in more ways than we imagine.<br><br>‎<br><br>The National Air Logistics Aerospace Operational Care Manager is a senior operational role responsible for managing and developing the Aerospace product nationwide. This position drives focused efforts to provide technical solutions to the business, ensure high operational quality, and achieve strategic objectives related to customer acquisition and retention.<br><br>The role also supports the growth of the brand within the Aerospace market and contributes to achieving service delivery targets. In addition, it is responsible for managing integrated technical and operational solutions in close collaboration with business units and functional areas such as Finance and Customer Solutions.<br><br>The ultimate aim is to ensure a high level of customer satisfaction and recognition, while creating mutual and sustainable value.<br><br>How you create impact<br><br>Manage aerospace operations, ensuring a high-performing team through effective performance management, training programs, and the selection of suitable candidates in line with customer expectations. Drive operational excellence by managing rates and service contracts, ensuring optimal service delivery. Maintain high standards of customer care by ensuring operational staff deliver professional service, adhering to local SOPs and timely invoicing processes. Lead regular business reviews with clients, introducing innovative processes and driving continuous improvement initiatives. Conduct root cause analysis for customer issues, implement corrective actions, and produce KPI reports for continuous improvement. Manage proactive event and exception handling, including escalation of operational issues to customers when necessary. Communicate effectively with business units, leadership, and stakeholders at all levels within Kuehne+Nagel. Build and maintain strategic relationships with clients to understand their needs and identify business opportunities. Take full responsibility for the business solution P&L, monitoring costs versus revenue and achieving agreed budget targets. Ensure adequate resource allocation, prepare regular reports, support pricing and tenders, represent the business in key events, and ensure full compliance with QSHE standards and relevant directives.<br><br>What we would like you to bring<br><br>Several years of experience in aviation/aerospace operations, preferably within Air Logistics. Solid exposure to international environments and cross-border operations. Initial leadership experience (direct and/or virtual), with the ability to work within a matrix organization. Strong understanding of supply chain processes, with exposure to aerospace industry requirements. Good knowledge of civil aviation regulations, customs procedures, and operational compliance standards. Strong communication and presentation skills in English, with the ability to engage stakeholders at all levels. Proven teamwork mindset with an affinity for IT systems and digital tools. Proactive, solution-oriented personality with strong problem-solving, negotiation, and continuous improvement skills under pressure.<br><br>What's in it for you<br><br>You will have the opportunity to take ownership of a critical aerospace logistics function within a global organization, working in a dynamic and international environment. This role offers strong exposure to cross-functional collaboration, strategic decision-making, and customer engagement at a high level. You will play a key role in driving operational excellence, expanding market presence, and shaping innovative solutions, while further developing your leadership skills and contributing to sustainable business growth.<br><br>Who we are<br><br>Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.<br><br>As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.<br><br>We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced IT Manager / Digital Transformation Manager to join a leading organisation based in Doha, Qatar. This is an exciting opportunity for a technology leader to shape and execute the company s IT strategy, drive digital transformation, and oversee enterprise-wide technology operations. The successful candidate will have a strong background in enterprise IT, infrastructure, cybersecurity, digital transformation, and team leadership. Key Responsibilities Provide strategic technology leadership and align IT initiatives with business objectives. Lead and manage the organization s IT infrastructure and operations, ensuring high availability, performance, and security. Develop and implement cybersecurity strategies, policies, and best practices to protect business systems and data. Manage enterprise applications, including ERP, Microsoft 365, cloud platforms, and other business-critical systems. Drive digital transformation initiatives and identify opportunities to improve business processes through technology. Lead the adoption of construction technology, AI, and automation solutions to improve operational efficiency and project delivery. Manage IT vendors, technology partners, software licensing, and service providers. Ensure IT governance, compliance, business continuity, disaster recovery, and risk management frameworks are maintained. Prepare and manage IT budgets, technology roadmaps, and investment plans. Lead, mentor, and develop the internal IT team while fostering a culture of innovation and continuous improvement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Information Technology, Computer Science, Information Systems, or a related discipline. Minimum 10 years of progressive IT experience, including at least 5 years in a leadership or management role. Proven experience leading enterprise IT infrastructure, cloud technologies, networking, cybersecurity, and IT operations. Demonstrated success in delivering digital transformation initiatives and technology modernization projects. Experience managing enterprise applications, ERP systems, Microsoft technologies, and cloud environments. Strong leadership, communication, stakeholder management, and project management skills. Experience working for a large multinational organisation or within the construction, engineering, infrastructure, or industrial sectors is highly desirable. Arabic language skills are preferred.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Design Manager successfully manages the design process of a project in line with programme requirements, from concept through to detailed design, BOQ, IFCs and project execution, ensuring full compliance with Contract specifications whilst minimizing cost and maximizing value engineering opportunities</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Lead the creative direction and oversee the design process for all projects, ensuring alignment with brand standards and client expectations.</p><br> <p>Develop and implement innovative design concepts and strategies that enhance user experience and meet project goals.</p><br> <p>Collaborate with cross-functional teams, including marketing, product development, and engineering, to ensure cohesive and effective design solutions.</p><br> <p>Mentor and guide junior designers, providing feedback and support to foster their professional growth and development.</p><br> <p>Conduct design reviews and provide constructive critique to ensure high-quality design outputs.</p><br> <p>Ensure all design deliverables are technically feasible and can be implemented within project constraints and timelines.</p><br> <p>Oversee the selection and use of design tools, software, and technologies to optimize the design workflow and enhance productivity.</p><br> <p>Stay updated with the latest design trends, tools, and technologies to continuously improve design processes and outcomes.</p><br> <p>Coordinate with technical teams to ensure seamless integration of design elements into final products.</p><br> <p>Manage design documentation and technical specifications to ensure accurate and efficient communication of design requirements.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Strong ability to develop and articulate innovative design concepts that align with brand identity and project objectives.</p><br> <p>Expertise in design software and tools (e.g., Adobe Creative Suite, Sketch, Figma) and a solid understanding of technical constraints and feasibility.</p><br> <p>Proven ability to lead, mentor, and inspire design teams, fostering a collaborative and productive work environment.</p><br> <p>Excellent skills in working with cross-functional teams, including marketing, product development, and engineering, to ensure cohesive project execution.</p><br> <p>Strong analytical skills to evaluate design challenges and develop effective solutions that meet both aesthetic and technical requirements.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>Speed of Execution<br>Provide Direction<br>Build Process and Systems<br>Drive Cost Optimization<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>QA/QC L4<br>Drawings/Specifications L4<br>Construction design Software L4<br>Value Engineering L4<br>HSE L4<br>Build High-Performing Teams<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Architecture<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Design Manager successfully manages the design process of a project in line with programme requirements, from concept through to detailed design, BOQ, IFCs and project execution, ensuring full compliance with Contract specifications whilst minimizing cost and maximizing value engineering opportunities</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Lead the creative direction and oversee the design process for all projects, ensuring alignment with brand standards and client expectations.</p><br> <p>Develop and implement innovative design concepts and strategies that enhance user experience and meet project goals.</p><br> <p>Collaborate with cross-functional teams, including marketing, product development, and engineering, to ensure cohesive and effective design solutions.</p><br> <p>Mentor and guide junior designers, providing feedback and support to foster their professional growth and development.</p><br> <p>Conduct design reviews and provide constructive critique to ensure high-quality design outputs.</p><br> <p>Ensure all design deliverables are technically feasible and can be implemented within project constraints and timelines.</p><br> <p>Oversee the selection and use of design tools, software, and technologies to optimize the design workflow and enhance productivity.</p><br> <p>Stay updated with the latest design trends, tools, and technologies to continuously improve design processes and outcomes.</p><br> <p>Coordinate with technical teams to ensure seamless integration of design elements into final products.</p><br> <p>Manage design documentation and technical specifications to ensure accurate and efficient communication of design requirements.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Strong ability to develop and articulate innovative design concepts that align with brand identity and project objectives.</p><br> <p>Expertise in design software and tools (e.g., Adobe Creative Suite, Sketch, Figma) and a solid understanding of technical constraints and feasibility.</p><br> <p>Proven ability to lead, mentor, and inspire design teams, fostering a collaborative and productive work environment.</p><br> <p>Excellent skills in working with cross-functional teams, including marketing, product development, and engineering, to ensure cohesive project execution.</p><br> <p>Strong analytical skills to evaluate design challenges and develop effective solutions that meet both aesthetic and technical requirements.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>Speed of Execution<br>Provide Direction<br>Build Process and Systems<br>Drive Cost Optimization<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>QA/QC L4<br>Drawings/Specifications L4<br>Construction design Software L4<br>Value Engineering L4<br>HSE L4<br>Build High-Performing Teams<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Architecture<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><b><u><span>Our TEAM : </span></u></b></p><br><br><br><p><span>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion. </span></p><br><br><br><p><b><u><span>Who We Look For: </span></u></b></p><br><br><br><p><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></p><br><br><br><p><b><u><span>Job Description:-</span></u></b></p><br><br><br><p><b>This role primarily involves working overnight shifts and is responsible for overseeing all hotel operations during night hours,</b><span> you will play a critical role in ensuring the seamless operation of the hotel during overnight hours. Acting as the senior leader on duty throughout the night, you are responsible for maintaining exceptional guest experiences, overseeing overnight operations, and ensuring the safety, security, and comfort of guests and employees at all times.</span></p><br><br><ul><li><p><span>Effectively and efficiently run the operation of Nights. Complete the Daily Reports for all Front of House Departments, and successfully complete the night audit. </span></p><br><br></li><li><p>Oversee all overnight Front Office operations including arrivals, departures, room assignments, and guest requests.</p><br><br></li><li><p>Ensure smooth communication between overnight and daytime operational teams.</p><br><br></li><li><p>Supervise overnight colleagues and ensure adherence to Four Seasons service standards.</p><br><br></li><li><p>Handle guest concerns, service recovery situations, and VIP experiences professionally and efficiently.</p><br><br></li><li><p>Coordinate with Security and Engineering teams to ensure guest and colleague safety.</p><br><br></li><li><p>Conduct regular inspections of public areas and operational facilities to maintain luxury presentation standards.</p><br><br></li><li><p>Respond effectively to emergency situations and operational incidents.</p><br><br></li><li><p>Ensure overnight operational procedures and reporting are completed accurately.</p><br><br></li><li><p>Deliver highly personalized and anticipatory guest service.</p><br><br></li><li><p>Support guest satisfaction initiatives and ensure prompt resolution of guest concerns.</p><br><br></li><li><p>Maintain a professional and welcoming environment throughout the night.</p><br><br></li><li><p>Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</p><br><br></li><li><p>Demonstrate a strong room upsell approach by fulfilling hotel yearly goals, motivating the Front Office team, and keeping issues “top of mind” year-round.&nbsp;</p><br><br></li><li><p>Demonstrates an ability to bring the best out of all team members in all situations and rewards positive innovative/improvisational thinking and praises accordingly.</p><br><br></li><li><p>Adopt an enthusiastic, assertive, and passionate approach to guest service and demonstrate our Seasons values at every opportunity.</p><br><br></li><li><p><span>This role requires close coordination with Front Office, Housekeeping, Engineering, Security, and other operational departments to ensure the hotel remains fully operational and prepared for the following day’s activities. Through strong leadership, attention to detail, and proactive service, you contribute directly to delivering the personalized luxury experience that defines Four Seasons Hotels and Resorts.</span></p><br><br></li></ul><br><p><b><u><span>Preferred Qualifications and Skills</span></u></b></p><br><br><ul><li><p>College degree preferred.</p><br><br></li><li><p>Minimum three years of leadership experience within Rooms Division or Front Office operations in a luxury hotel or resort environment.</p><br><br></li><li><p>Strong leadership, supervisory, and managerial skills.</p><br><br></li><li><p>Strong operational knowledge of Front Office and night audit procedures.</p><br><br></li><li><p>Excellent organizational and problem solving abilities.</p><br><br></li><li><p>Strong communication and guest relations skills.</p><br><br></li><li><p>Ability to handle emergencies calmly and professionally.</p><br><br></li><li><p>Excellent verbal and written communication skills in English require,and Arabic will be an advantage</p><br><br></li><li><p>Ability to work independently and manage overnight operations efficiently.</p><br><br></li><li><p>The ideal candidate will have an outgoing personality and a can-do approach to any task!</p><br><br></li></ul><br><p><b><u><span>Our Offering:-</span></u></b> </p><br><br><br><p>Competitive Net Salary in a Tax-Free Environment</p><br><br><p><span>Opportunities to build a successful career with global potential </span> </p><br><br><p><span>Unique strong culture - diversity of 50 different nationalities</span> </p><br><br><p><span>Living accommodation in a high quality, well-resourced apartment</span>　</p><br><br><p><span>Excellent Learning and Development opportunities</span></p><br><br><p><span>Employee Recognition Programs</span><span>​</span></p><br><br><p><span>Complimentary Discovery nights at FS Hotels Worldwide </span></p><br><br><p><span>Paid vacation &amp; home leave ticket</span> </p><br><br><p><span>Complimentary meals in employee dining restaurants</span> </p><br><br><p><span>Transportation to work provided</span> </p><br><br><p>Employee Assistance Program</p><br><br><p><span>Medical &amp; Life Insurance</span> </p><br><br><p><b><u><span>&nbsp;Work Authorization:-</span></u></b> </p><br><br><br><p><span>The Hotel will apply for the work authorization for a successful candidate.</span>　</p><br><br><br><p><b><u><span>&nbsp;Learn more about employment with Four Seasons:-</span></u></b></p><br><br><br><p><span>You could also learn more about employment with Four Seasons via the following channels:</span> </p><br><br><p><span>https://www.facebook.com/FourSeasonsJobs</span> </p><br><br><p><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span> </p><br><br><p><span>http://jobs.fourseasons.com</span> </p><br><br><p><span>https://twitter.com/FourSeasonsJobs</span></p><br><br><br><br><br><br><br> </div>

At Zulal Wellness Resort, we are looking for a passionate and results-driven Front Office Manager to lead our front office operations and deliver exceptional guest experiences. As a key member of the resort leadership team, you will oversee all aspects of front office management, including guest services, team development, operational efficiency, and revenue optimization. You will uphold the highest standards of hospitality, professionalism, and service excellence while fostering a positive team culture and ensuring every guest enjoys a seamless and memorable stay that reflects the resort’s commitment to wellness, luxury, and world-class hospitality.<br>If you are a passionate hospitality professional with strong leadership skills and a commitment to delivering exceptional and luxury wellness guest experiences, we invite you to join our team and be part of a unique wellness destination in Qatar.<br>Key Responsibilities:<br>Lead and supervise the daily operations of the Front Office to ensure seamless guest experiences and service excellence. Drive guest satisfaction by maintaining the highest standards of hospitality and promptly resolving guest concerns. Manage, coach, and develop the Front Office team, fostering a positive and collaborative work environment. Set departmental goals and ensure operational objectives and performance standards are achieved. Support recruitment, onboarding, training, and continuous development of Front Office colleagues. Promote company values, policies, and service culture across the team. Work closely with other departments to ensure efficient communication and operational effectiveness. Monitor departmental resources and encourage cost-conscious and sustainable practices. Maintain a professional, organized, and safe working environment in both front and back office areas.<br>Requirements:Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related discipline preferred. Minimum of 4–6 years of progressive experience in Front Office operations, including at least 2–3 years in a leadership or managerial role within a luxury resort, hotel, or high-end hospitality environment. Strong operational knowledge of Front Office systems and other hospitality technology platforms. Demonstrated leadership skills with the ability to motivate, develop, and manage high-performing teams while fostering a culture of service excellence. Excellent communication, interpersonal, and guest relations skills, with fluency in both English and Arabic preferred. Strong organizational, problem-solving, and decision-making abilities, with the capacity to manage multiple priorities in a fast-paced environment. Proven ability to handle confidential information with discretion, professionalism, and integrity. Highly adaptable, resilient, and guest-focused, with a proactive approach to exceeding guest expectations and delivering exceptional hospitality experiences.<br>Why Join Zulal? Work in a unique wellness-driven luxury environment Be part of a diverse, supportive team Career growth and development opportunities Competitive benefits package

At Zulal Wellness Resort, we are looking for a passionate and results-driven Front Office Manager to lead our front office operations and deliver exceptional guest experiences. As a key member of the resort leadership team, you will oversee all aspects of front office management, including guest services, team development, operational efficiency, and revenue optimization. You will uphold the highest standards of hospitality, professionalism, and service excellence while fostering a positive team culture and ensuring every guest enjoys a seamless and memorable stay that reflects the resort’s commitment to wellness, luxury, and world-class hospitality.<br>If you are a passionate hospitality professional with strong leadership skills and a commitment to delivering exceptional and luxury wellness guest experiences, we invite you to join our team and be part of a unique wellness destination in Qatar.<br>Key Responsibilities:<br>Lead and supervise the daily operations of the Front Office to ensure seamless guest experiences and service excellence. Drive guest satisfaction by maintaining the highest standards of hospitality and promptly resolving guest concerns. Manage, coach, and develop the Front Office team, fostering a positive and collaborative work environment. Set departmental goals and ensure operational objectives and performance standards are achieved. Support recruitment, onboarding, training, and continuous development of Front Office colleagues. Promote company values, policies, and service culture across the team. Work closely with other departments to ensure efficient communication and operational effectiveness. Monitor departmental resources and encourage cost-conscious and sustainable practices. Maintain a professional, organized, and safe working environment in both front and back office areas.<br>Requirements:Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related discipline preferred. Minimum of 4–6 years of progressive experience in Front Office operations, including at least 2–3 years in a leadership or managerial role within a luxury resort, hotel, or high-end hospitality environment. Strong operational knowledge of Front Office systems and other hospitality technology platforms. Demonstrated leadership skills with the ability to motivate, develop, and manage high-performing teams while fostering a culture of service excellence. Excellent communication, interpersonal, and guest relations skills, with fluency in both English and Arabic preferred. Strong organizational, problem-solving, and decision-making abilities, with the capacity to manage multiple priorities in a fast-paced environment. Proven ability to handle confidential information with discretion, professionalism, and integrity. Highly adaptable, resilient, and guest-focused, with a proactive approach to exceeding guest expectations and delivering exceptional hospitality experiences.<br>Why Join Zulal? Work in a unique wellness-driven luxury environment Be part of a diverse, supportive team Career growth and development opportunities Competitive benefits package

About Al Emadi Enterprises Al Emadi Enterprises is a leading conglomerate in Qatar with a diverse portfolio spanning real estate, facility management, luxury retail, Food and beverage, manufacturing, event management and automotive sectors.<br>We are currently undergoing a strategic organizational restructuring to optimize our operations, centralized shared services, and drive sustainable growth. As part of this transformation, we are seeking a dynamic and experienced Human Resources Manager to lead our centralized HR & Admin function.<br>Role Overview The Human Resources Manager will be a key leader within our newly consolidated Centralized Functions, reporting directly to the General Manager of Al Emadi Enterprises. This role is responsible for overseeing all HR operations across a workforce of over 1000 employees, providing strategic HR support to our diverse portfolio of entities The ideal candidate will be instrumental in implementing a new job classification framework, establishing clear Service Level Agreements (SLAs) for HR services provided to our entities, and fostering a culture of performance, equity, and continuous development.<br>Key Responsibilities:Strategic HR Leadership & Restructuring Lead the HR & Admin department as a centralized function supporting multiple business units. Drive the implementation of the newly established job classification and salary band framework across the organization to ensure internal equity and market competitiveness. Assist in the organizational restructuring roadmap, managing change communication and employee transitions. Talent Acquisition & Management Oversee end-to-end recruitment processes for all divisions, ensuring the acquisition of top-tier talent for operational and leadership roles. Develop and implement comprehensive onboarding programs that align new hires with the group’s culture and strategic objectives. Establish robust performance management systems, linking employee goals to divisional KPIs and overall business objectives. Matrix Reporting & Entity Support Act as the functional HR authority for all centralized staff, ensuring consistent standards, career development, and best practices. Establish and monitor SLAs for HR services provided. Collaborate closely with entity General Managers to address their specific operational HR needs while maintaining group-wide policy alignment. Employee Relations & Compliance Serve as a trusted advisor to management and employees on all HR-related matters, fostering a positive and inclusive workplace culture. Ensure full compliance with Qatar Labor Law and all relevant local regulations. Manage employee grievances, disciplinary actions, and conflict resolution with fairness and professionalism. Oversee payroll administration in coordination with the Finance department, ensuring accuracy and timeliness.<br>Qualifications & Requirements:Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or professional HR certification (e.g., CIPD, SHRM-CP/SCP) is highly preferred. Experience: Minimum of 8-10 years of progressive HR experience, with at least 3-5 years in a managerial role within a complex, multi-entity organization or conglomerate in the GCC region. Expertise: Proven track record in organizational restructuring, job grading implementation, and change management. Knowledge: In-depth understanding of Qatar Labor Law and local employment practices. Skills: Exceptional leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Language: Fluency in English is required; proficiency in Arabic is a strong advantage.<br>What We Offer A strategic leadership role in one of Qatar’s most prestigious and dynamic enterprise groups. The opportunity to shape the HR function and drive meaningful organizational change. A collaborative and forward-thinking work environment.

<p>The Outlet Manager plays an integral role on the Restaurant outlets team by overseeing and leading the day to day running of a specific outlet. This position also works closely with the Culinary team and F&amp;B team members to provide a seamless experience for our guests. We are looking for a charismatic individual who has a love for engaging our discerning guests to identify their dining preferences as it pertains to culinary, wine, ambience etc., must have an extensive knowledge of wines, spirits, and trending international cuisines. Previous experience managing a restaurant outlet within a luxury hotel environment is ideal. Individuals must display creativity and flair and the ability to provide guidance to others, and be able to evidence good business acumen, excellent communication skills and a strong work ethic. Applicants are required to have 3-5 years of restaurant management experience within a high-end hotel restaurant. Or a proven track record in an upscale free-standing restaurant. Leadership experience is required. Charismatic &amp; inspiring leadership and communication skills with an advance ability to convince, persuade &amp; influence Nurturing, monitoring leader who can drive positive outcomes and command respect A well established character with strong presence and gravitas to lead a large team in a challenging market environment Fully responsible for all aspects of the Restaurant including (but not limited to) service, quality and financials. Maintain a high level of luxury attention to detail for food quality and presentation, to ensure exceptional guest experiences driven by imagination and local knowledge. To lead and train a multi-cultural team, by showing inspirational leadership and creating self-motivation. Coordinate the selection, training, development, and evaluation of employees and managers in the Restaurant through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the restaurant. The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships. Ensure the Food Safety and Hygiene Management System is maintained in order to support a safe, clean and friendly workplace environment at all times for colleagues and guests. Keep up to date with competitive restaurants by monitoring and analyzing menus, product and service and keep up to date with international and regional trends to maintain a competitive advantage. Create a high performance feedback culture at all levels within the restaurant that allows the team to contribute to the success of the business and be rewarded and recognized for their individual contribution. Demonstrate an extensive knowledge of products, operating procedures and service specifications. Fully competent in techniques and knowledge described in the outlet/departmental manual. Handle guest complaints within the required timeframe and inform the outlet/department (s) concerned on the result. Implement flexible schedules in order to accommodate the business needs, and accurate confirmation of timesheets. Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. Outcome focused on guest experience and has a track record of delivering at a superior level. Experience in challenging market environment with creative and alternative business and revenue producing strategies Continuous engagement and follow up of product / service .,problem-solving</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of restaurant management experience within a high-end hotel restaurant or a proven track record in an upscale free-standing restaurant.</li><li>Leadership experience is required.</li><li>Charismatic &amp; inspiring leadership and communication skills with an advance ability to convince, persuade &amp; influence.</li><li>Nurturing, monitoring leader who can drive positive outcomes and command respect.</li><li>A well established character with strong presence and gravitas to lead a large team in a challenging market environment.</li><li>Excellent English language skills both written and verbal.</li><li>College degree, preferably in Hospitality Management</li><li>Strong Leadership Skills</li><li>Excellent interpersonal and problem solving skills</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>