وظائف السياحة في قطر

We are looking for a knowledgeable and confident Museum Guide to deliver engaging guided tours for VIPs, school groups, and public visitors. The role involves presenting approved scripts, providing age-appropriate interpretation, conducting research, and supporting educational and outreach programs.<br><br><br>Requirements<br><br>Responsibilities:<br>- Deliver guided tours for VIPs, Heads of State, school groups, and public visitors.<br>- Conduct tours using approved scripts and age-appropriate interpretation.<br>- Carry out independent research to support tour delivery.<br>- Support educational and outreach programs.<br><br>Requirements:<br>- Bachelor’s degree in Art History, Museum Studies, Education, or related field.<br>- Minimum 3 years of relevant experience.<br>- Advanced Arabic and English communication skills.<br>- Proficient in MS Office.<br><br>Skills: Responsibilities:<br>- Deliver guided tours for VIPs, Heads of State, school groups, and public visitors.<br>- Conduct tours using approved scripts and age-appropriate interpretation.<br>- Carry out independent research to support tour delivery.<br>- Support educational and outreach programs.<br><br>Requirements:<br>- Bachelor’s degree in Art History, Museum Studies, Education, or related field.<br>- Minimum 3 years of relevant experience.<br>- Advanced Arabic and English communication skills.<br>- Proficient in MS Office.

We are looking for a knowledgeable and confident Museum Guide to deliver engaging guided tours for VIPs, school groups, and public visitors. The role involves presenting approved scripts, providing age-appropriate interpretation, conducting research, and supporting educational and outreach programs.<br><br><br>Requirements<br><br>Responsibilities:<br>- Deliver guided tours for VIPs, Heads of State, school groups, and public visitors.<br>- Conduct tours using approved scripts and age-appropriate interpretation.<br>- Carry out independent research to support tour delivery.<br>- Support educational and outreach programs.<br><br>Requirements:<br>- Bachelor’s degree in Art History, Museum Studies, Education, or related field.<br>- Minimum 3 years of relevant experience.<br>- Advanced Arabic and English communication skills.<br>- Proficient in MS Office.<br><br>Skills: Responsibilities:<br>- Deliver guided tours for VIPs, Heads of State, school groups, and public visitors.<br>- Conduct tours using approved scripts and age-appropriate interpretation.<br>- Carry out independent research to support tour delivery.<br>- Support educational and outreach programs.<br><br>Requirements:<br>- Bachelor’s degree in Art History, Museum Studies, Education, or related field.<br>- Minimum 3 years of relevant experience.<br>- Advanced Arabic and English communication skills.<br>- Proficient in MS Office.

We are looking for a knowledgeable and confident Museum Guide to deliver engaging guided tours for VIPs, school groups, and public visitors. The role involves presenting approved scripts, providing age-appropriate interpretation, conducting research, and supporting educational and outreach programs.<br><br><br>Requirements<br><br>Responsibilities:<br>- Deliver guided tours for VIPs, Heads of State, school groups, and public visitors.<br>- Conduct tours using approved scripts and age-appropriate interpretation.<br>- Carry out independent research to support tour delivery.<br>- Support educational and outreach programs.<br><br>Requirements:<br>- Bachelor’s degree in Art History, Museum Studies, Education, or related field.<br>- Minimum 3 years of relevant experience.<br>- Advanced Arabic and English communication skills.<br>- Proficient in MS Office.<br><br>Skills: Responsibilities:<br>- Deliver guided tours for VIPs, Heads of State, school groups, and public visitors.<br>- Conduct tours using approved scripts and age-appropriate interpretation.<br>- Carry out independent research to support tour delivery.<br>- Support educational and outreach programs.<br><br>Requirements:<br>- Bachelor’s degree in Art History, Museum Studies, Education, or related field.<br>- Minimum 3 years of relevant experience.<br>- Advanced Arabic and English communication skills.<br>- Proficient in MS Office.

موقع العمل:<br><br>أُوتِل فِي سُوق واقِف باوتيك هوتل باي تيفولي<br><br>نظرة عامة<br><br>Minor Hotels هي شركة مالكة ومشغّلة ومستثمرة في قطاع الفنادق على مستوى دولي، تمتلك حالياً محفظة متنوعة تضم أكثر من 530 فندقاً مصممة بذكاء لتناسب جمهور المسافرين المتنوعين وتلبي شغفاً جديداً واحتياجات شخصية. من خلال فنادق الأنانتارا، أفاني، إِليوانا، أوكس، NH Hotels، NH Collection، nhow وTIVOLI، تعمل Minor Hotels في أكثر من 50 دولة عبر آسيا والمحيط الهادئ، الشرق الأوسط، أفريقيا، المحيط الهندي، أوروبا وأمريكا الجنوبية.<br><br>سوف تدعم عمليات الأغذية والمشروبات الشاملة في المنتجع لزيادة رضا النزلاء، أداء فريق العمل والنتائج التجارية. واجباتك ومسؤولياتك الأساسية هي الترويج وضمان رضا النزيل، الحفاظ على بيئة عمل آمنة ونظيفة والتأكد من تقديم منتجات ذات جودة عالية فقط، وذلك من خلال تطوير وصيانة بيئة فريق قوية، وتقديم خدمة فورية ومهذبة وفق معايير العلامة التجارية والأغذية والمشروبات. بالإضافة إلى ذلك ستتعامل مع علاقات أعضاء الفريق يومياً وتشجع حل المشكلات من قبل أعضاء الفريق من خلال التدريب المناسب وتمكينهم.<br><br>المؤهلات<br><br> دبلوم كلية في إدارة الفنادق أو مجال ذو صلة الخبرة السابقة في تشغيل الأغذية والمشروبات/المطاعم شغف بالقيادة والعمل الجماعي رؤية التفاصيل لتحقيق التميز التشغيلي مهارات خدمة الضيوف الممتازة<br><br>ليس مناسباً لديك؟ أضف إشعارات بريد إلكتروني عندما تتوفر منشورات وظائف جديدة تتوافق مع اهتماماتك!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p>Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p>Guest satisfaction: Ensures to deliver the brand promise and always provide exceptional guest service. Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships.</p><p>Operations: Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety. Ensure high standards of personal presentation and grooming. Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture. To have a full working knowledge of the restaurant floor plan / layout, all F&amp;B offers. Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest. Establish rapport with guests in a professional manner. Always provide our guests with the highest level of service and attention. Handle all guest enquiries and complaints in a courteous and efficient manner, requesting the assistance of the Team Leader / Supervisor or manager as required. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and ensure all information is given to a Team Leader and the management in order for the reservation in-house database to be updated. Always follow the restaurant Order of Service and Standard Operating Procedures. Follow all ongoing training procedures as set out by your mentor and the management. Report for duty on time and prepared for your shift. Adhere to agreed break times. Follow opening and closing procedures and complete all duties as required by the management and the Supervisor. Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear. Ensure all tables are laid in accordance with the SOP. Be ready and prepared for service. Engage with and contribute to service briefings. Take instructions from your supervisor and manager, anticipate their requirements. Work with your Supervisor in order to control your section. Assist the Supervisor in controlling your section in the restaurant. Follow the Order of Service at all times, responding to the shift in charge instructions. Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers. Ensure that individual Mise en Place for each order is known and placed on the table. Understand guests to be prioritized VIP s, unhappy guests &amp; regulars. Communicate guest preferences to your supervisor in order to build guest profiles. React promptly and deal with any issues, complaints, breakages &amp; spillages. Communicate any issues to your supervisor and management promptly. Restock the station on time following the procedures. Ensure a high level of cleanliness is maintained throughout the restaurant. Complete relevant checklists correctly and honestly. Respond to changes in the F&amp;B function as dictated by the industry, company, and hotel. Grow and improve skills and abilities through the appropriate training, assessment, and performance. Operate the micros system effectively and present the bill and take payments correctly. Handle all operating equipment carefully avoiding abuse and minimizing breakage.</p></div></section>

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.<br><br>Qualifications<br><br> College diploma in Hotel Management or related field Previous experience in Food & Beverage/Restaurant operation Passion for leadership and teamwork Eye for detail to achieve operational excellence Excellent guest service skills<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

موقع العمل:<br><br>فندق النجادة الدوحة من تيفولي<br><br>نبذة عامة<br><br>تعد فنادق ماينور مالكاً ومشغلاً ومستثمراً دولياً في قطاع الفنادق، وتمتلك حالياً محفظة متنوعة تضم أكثر من 530 عقاراً مصممة بذكاء لتناسب مختلف المسافرين، وتلبي شغفهم واحتياجاتهم الشخصية. من خلال فنادقنا تحت علامات أنانتارا، وأفاني، وإليوانا، وأوكس، وفنادق إن إتش، وإن إتش كولكشن، وناو، وتيفولي، تعمل فنادق ماينور في أكثر من 50 دولة عبر آسيا والمحيط الهادئ، والشرق الأوسط، وأفريقيا، والمحيط الهندي، وأوروبا، وأمريكا الجنوبية.<br><br>الوصف الوظيفي<br><br>توقع احتياجات الضيوف والتعامل مع استفساراتهم بطريقة مفيدة ومنتبهة. الإلمام الكامل بمنتجات الفندق، بما في ذلك أنواع الغرف، والأسعار، والميزات والمرافق ذات الصلة، ومنافذ المأكولات والمشروبات، وعروض المنتجع الصحي (سبا)، والعقارات الأخرى. تحمل المسؤولية الشخصية عن الخدمة والسلوك الذي يتم تقديم خدمة الضيوف من خلاله، وضمان استيفائها لأعلى المعايير في جميع الأوقات. تحمل المسؤولية الشخصية عن ضمان تلبية جميع القضايا المتعلقة برضا الضيوف وإتمام المتابعة في الوقت المناسب. التحلي بروح المبادرة والابتكار، واقتراح بدائل تلبي احتياجات الضيوف. تطوير علاقة عمل وثيقة ومتناغمة مع جميع أقسام الفندق، وحضور فعاليات الفندق، وإحاطات العمل اليومية، والتدريب لتحسين المهارات المهنية.<br><br>المؤهلات<br><br>تركيز قوي على خدمة العملاء. يفضل وجود خبرة سابقة في عمليات مكتب الاستقبال في الفنادق. مهارات تواصل ممتازة؛ وتعتبر إجادة اللغتين الإنجليزية والعربية ميزة إضافية. القدرة على العمل بنظام الورديات، وعطلات نهاية الأسبوع، والعطلات الرسمية. مهارات الحاسوب في حزمة مايكروسوفت أوفيس؛ ويفضل وجود خبرة في أنظمة إدارة الممتلكات (PMS) الحالية.<br><br>ليست الوظيفة المناسبة لك؟ قم بإعداد تنبيهات البريد الإلكتروني لتصلك وظائف جديدة فور توفرها وتلبي اهتماماتك!

Additional Information<br><br>Job Number 26082752<br><br>Job Category Property Leadership<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26082752<br><br>Job Category Property Leadership<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26082752<br><br>Job Category Property Leadership<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal. Answers calls originating from external and internal sources. Directs caller to appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other required information. Open and close tickets as per guest or staff requests Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers. Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company: Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using computer system. Call for repair and technical support of all computer based equipment. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal. Answers calls originating from external and internal sources. Directs caller to appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other required information. Open and close tickets as per guest or staff requests Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers. Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company: Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using computer system. Call for repair and technical support of all computer based equipment. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal. Answers calls originating from external and internal sources. Directs caller to appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other required information. Open and close tickets as per guest or staff requests Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers. Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company: Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using computer system. Call for repair and technical support of all computer based equipment. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal. Answers calls originating from external and internal sources. Directs caller to appropriate extension or room. Verifies last name of guest for all room calls. Assists guests with directions or other required information. Open and close tickets as per guest or staff requests Directs hotel staff to assist guests, upon request. Communicates to callers in a clear and concise manner. Inputs/writes messages using proper grammar and spelling. Verifies names and telephone numbers. Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to calmly direct appropriate action. Appropriately documents all emergencies. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company: Operate facsimile to send and receive transmissions for guests. Notify guests of receipts using computer system. Call for repair and technical support of all computer based equipment. <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

الوصف الوظيفي<br><br>نحن نبحث حالياً عن محترفي مبيعات شغوفين وديناميكيين يفخرون بقدرتهم على تقديم مستويات استثنائية من خدمة العملاء وتوفير حلول مبتكرة لضيوفنا.<br><br>يقع مقر هذا المنصب في سيتي سنتر روتانا، الدوحة.<br><br>بصفتك مدير مبيعات - سياحة المؤتمرات والاجتماعات (MICE)، فأنت مسؤول عن تنفيذ جميع أنشطة المبيعات وتعظيم فرص الأعمال في مجال مسؤوليتك المحدد. يتضمن هذا الدور تنفيذ جميع خطط عمل المبيعات ويشمل مسؤوليات رئيسية مثل:<br><br> التعامل مع جميع طلبات تقديم العروض (RFP) الخاصة بسياحة المؤتمرات والاجتماعات الواردة من مكاتب المبيعات الداخلية أو الخارجية، والتي تتعلق بالقطاع أو المحفظة المحددة لك. تنفيذ وتحقيق جميع أهداف المبيعات وخطط العمل للوصول إلى الأهداف المحددة وتجاوزها. إعداد خطابات العرض وفقاً لمتطلبات الضيوف ومدى التوفر، وبما يتماشى مع معايير الشركة واستراتيجية البيع. ضمان الحصول على جميع المعلومات الضرورية حول الفعالية سواء من مدير الحساب أو من العميل مباشرة قبل إعداد العرض. تعظيم فرص البيع الإضافي من خلال اقتراح فعاليات وأنشطة إضافية مناسبة ومكملة لحجوزات سياحة المؤتمرات والاجتماعات. إنشاء وصيانة ملفات الحسابات الرئيسية ومساعدة الرؤساء في الحفاظ على نظام إدارة الحسابات. ضمان الالتزام بسياسات المبيعات وإجراءات التشغيل القياسية (SOPs) الخاصة بروتانا في جميع الأوقات.<br><br>المهارات<br><br>التعليم والمؤهلات والخبرات<br><br>يجب أن تكون حاصلاً على شهادة جامعية في المبيعات وخبرة عمل لا تقل عن عامين بعد التخرج، ويفضل أن تكون في مجال الفنادق. يجب أن تكون ملماً بمهارات الحاسوب وتتمتع بمهارات عرض ممتازة ومهارات تواصل متطورة للغاية، كتابية وشفوية، مع إجادة اللغة الإنجليزية بشكل أساسي، وأي مهارات لغوية أخرى ستكون ميزة إضافية.<br><br>المعرفة والكفاءات<br><br>يجب أن يتمتع المرشح المثالي بأسلوب يركز على الضيف والخدمة، مدعوماً بنهج استباقي ودافع قوي لتحقيق النتائج. في عملك اليومي، تظهر المرونة، وتتمتع بمستوى عالٍ من النزاهة والاحترافية تجاه كل من الزملاء والعملاء. لديك سجل حافل في تجاوز الأهداف مع القدرة على تحديد وتنفيذ استراتيجيات المبيعات وخطط الحسابات، مع امتلاك الكفاءات الإضافية التالية:<br><br>فهم عمليات الفنادق<br><br>التواصل الفعال<br><br>التخطيط للأعمال<br><br>الإشراف على الأفراد<br><br>فهم الاختلافات<br><br>الإشراف على العمليات<br><br>العمل الجماعي<br><br>القدرة على التكيف<br><br>التركيز على العميل<br><br>السعي لتحقيق النتائج

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Restaurant Manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br> An Assistant Outlet Manager, will be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: Interviews, selects, trains, supervises, counsels, disciplines and participates in the evaluation of restaurant staff employees for the efficient operation of the restaurant. Schedules and directs staff in their work assignments. Responsible for ensuring that restaurant complies with sanitation and safety standards for guests and employees. Responsible for ensuring that all equipment is in working order. Visually inspects and takes corrective action to ensure that facilities in restaurant look appealing and attractive to guests. Provides guidance for improvement and implements necessary adjustments. Oversees work orders to ensure repairs and maintenance of facility are completed on a timely basis. Manages and monitors product quality and guest satisfaction in restaurant. Responsible for ensuring that food quality is consistent, appealing, and prepared to guest specifications. Moves throughout facility and kitchen areas to visually monitor and take corrective action to ensure food quality and service standards are met. Verifies temperatures, judges’ appearance and taste of products, and checks preparation methods to determine quality. Provides guidance for improvement and implements necessary adjustments. Interacts with guests to obtain feedback on quality of service and food in outlet. Investigates and resolves guest complaints in a timely manner. Documents inventory forecast usage and monitors supply so that restaurants are stocked with linen, glassware, silverware, chinaware, condiments, and other items necessary to provide appropriate customer service. Oversees set up of dining and service areas. Participates in marketing efforts of restaurants, creates menu ideas, surveys competition and reports food trends, and assists in preparation of specials. Responsible for ensuring compliance with all policies and procedures that relate to the restaurant as well as all local, state, and federal laws and regulations <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

عن فنادق فورسيزونز<br><br>تستمد فورسيزونز قوتها من موظفيها. نحن مجموعة من الأفراد الذين يتوقون إلى أن يصبحوا أفضل، ويدفعون بأنفسهم إلى آفاق جديدة، ويعاملون بعضهم البعض كما يحبون أن يُعامَلوا. يعمل أعضاء فريقنا في جميع أنحاء العالم على خلق تجارب مذهلة لضيوفنا ومقيمينا وشركائنا من خلال التزامنا بالفخامة بقلب صادق. نحن نعلم أن أفضل طريقة لتمكين موظفينا من تقديم هذه التجارب الاستثنائية للضيوف هي من خلال تجربة موظف وثقافة شركة ذات مستوى عالمي.<br><br>في فورسيزونز، نؤمن بالتعرف على الوجوه المألوفة، والترحيب بوجوه جديدة، ومعاملة كل من نقابله بالطريقة التي نحب أن نُعامَل بها. سواء كنت تعمل معنا، أو تقيم معنا، أو تعيش معنا، أو تكتشف معنا، فإننا نؤمن بأن هدفنا هو خلق انطباعات ستبقى معك مدى الحياة. يأتي هذا من إيماننا بأن الحياة تكون أكثر ثراءً عندما نتواصل حقاً مع الأشخاص والعالم من حولنا.<br><br>عن الموقع:<br><br>استمتع بتجربة ملاذ ساحلي في قلب العاصمة القطرية النابضة بالحياة في فندق فورسيزونز الدوحة. بفضل تصميمه الذي أعيد تخيله بلمسات من الفخامة العصرية، يمزج الفندق بين الأناقة الخالدة والإطلالات الخلابة على الخليج العربي. من ردهته المتطورة إلى مجموعته النابضة بالحياة من المطاعم والصالات، توفر هذه الوجهة الشاطئية الحضرية تجربة فاخرة استثنائية مع بقائها متجذرة بعمق في ضيافة قطرية أصيلة. يقع فندق فورسيزونز الدوحة في قلب منطقة الأعمال بالدوحة، وقد افتتح أبوابه لأول مرة في عام 2005 ويضم 237 غرفة ضيوف مجهزة بشكل جميل و20 فيلا خاصة. باعتباره موطناً لأحد أكثر عروض المأكولات والمشروبات ديناميكية في المنطقة، يفتخر الفندق بـ 10 أماكن لتناول الطعام استثنائية، بما في ذلك أكبر مطعم نوبو في العالم، إلى جانب عمليات تقديم الطعام الكبيرة والمآدب الخارجية. يمكن للضيوف أيضاً الاستمتاع بخمسة حمامات سباحة، وشاطئ خاص، ومركز لياقة بدنية حديث، ومركز سبا وعافية حائز على جوائز يتميز بمرافق علاج مائي واسعة، بما في ذلك غرفة ثلج، وغرفة علاج بالألوان، وغرفة بخار، وحوض علاج مائي. بعد تحول شامل، كشف الفندق عن تجديد رائع في عام 2020، مما عزز مكانته كواحد من أرقى وجهات الفخامة في الشرق الأوسط، حيث تجتمع التجارب ذات المستوى العالمي والخدمة الاستثنائية والضيافة الحقيقية.<br><br>فريقنا<br><br>فريقنا هو أعظم أصولنا ومفتاح نجاحنا. نحن نُظهر معتقداتنا في الطريقة التي نعامل بها بعضنا البعض ومن خلال النموذج الذي نضعه لبعضنا البعض. في جميع تفاعلاتنا مع ضيوفنا وعملائنا وشركائنا التجاريين وزملائنا، نسعى للتعامل مع الآخرين كما نحب أن يتعاملوا معنا. فريقنا مبني على الاحترام المتبادل والتعاون والخدمة الممتازة والشغف.<br><br>من نبحث عنه<br><br>نبحث عن موظفين يشاركوننا القاعدة الذهبية؛ أشخاص يؤمنون بطبيعتهم بمعاملة الآخرين كما نحب أن يعاملونا. نحن نبحث عن أفراد يشاركوننا الشغف بالتميز والذين يبثون هذا الحماس في كل ما يقومون به.<br><br>وصف الوظيفة<br><br>لديك دافع كبير للتفاعل مع عملاء مميزين لتجاوز توقعات الضيوف، مع التركيز على تلبية معايير التميز في فورسيزونز وتحقيق النتائج المحددة. تتقن استخدام بدالة الهاتف، ونظام كمبيوتر الفندق، وأجهزة الفاكس. توفر معلومات عامة لجميع المتصلين وتكون على دراية بجميع خدمات المنتجع، وساعات العمل، وموظفي الفندق الرئيسيين، والأنشطة اليومية، والمناسبات الخاصة، وما إلى ذلك. تجيب على جميع المكالمات الواردة بسرعة وبنبرة صوت لطيفة، باستخدام الأسماء عندما يكون ذلك ممكناً، وتوجه المكالمات إلى التحويلات الصحيحة. تقبل وتجري مكالمات الإيقاظ لضيوف الفندق. تُعد وتحدّث دليل تحويلات الهاتف حسب الحاجة. تضمن الإعداد الدقيق وتسجيل الرسوم للمكالمات التي تتم بمساعدة المشغل. تستجيب بشكل صحيح في أي حالة طوارئ أو سلامة في الفندق. تساعد في طلبات "عدم الإزعاج"، وفحص المكالمات، والتحويلات المشغولة، وتحويل المكالمات، وانتظار المكالمات، والتقاط المكالمات، والانتظار على الخط، والمحادثات ثلاثية الأطراف، والمكالمات المدفوعة من المستلم، والزوار، ومعدات النداء. تبلغ وتسجل جميع مشاكل صيانة وتشغيل الهاتف، وتضمن المتابعة على أساس مستمر. تراجع فواتير الهاتف، وتحل التناقضات، وتراقب نظام محاسبة المكالمات، وتتفاعل مع نظام الكمبيوتر لتحقيق أقصى قدر من الإيرادات. تضمن تسليم الفاكسات الواردة للضيوف الداخليين والخارجيين بسرعة. تحتفظ بسجل للمعدات الموجودة والتغييرات والإضافات والحذف. تضمن الرد على جميع محادثات فورسيزونز قبل 90 ثانية. تجيب وتتابع جميع طلبات الضيوف من خلال محادثات فورسيزونز وفقاً لمعايير محادثات فورسيزونز. يتم إرسال رسالة محادثة ما قبل الوصول للضيوف. تتعامل مع وظيفة المحادثة في فورسيزونز عند الحاجة/التكليف. تمتثل لقواعد العمل ومعايير السلوك للفئة الأولى والفئة الثانية في فورسيزونز كما هو منصوص عليه في دليل الموظف. تعمل بانسجام ومهنية مع زملاء العمل والمشرفين.<br><br>المؤهلات والمهارات المفضلة<br><br>خبرة لا تقل عن سنتين في نفس المجال. إجادة القراءة والكتابة والتحدث باللغة الإنجليزية. القدرة المثبتة على التفاعل مع العملاء والموظفين والأطراف الثالثة بما يعكس إيجابياً على الفندق والعلامة التجارية والشركة. مهارات عمل ومعرفة بالكمبيوتر تشمل على سبيل المثال لا الحصر Excel وWord وPowerPoint والإنترنت وMicros. مراجع شخصية ومهنية جيدة.<br><br>ما نقدمه<br><br>فرص لبناء مسيرة مهنية ناجحة ذات إمكانات عالمية<br><br>ثقافة قوية وفريدة من نوعها - تنوع من 50 جنسية مختلفة<br><br>سكن في شقة عالية الجودة ومجهزة جيداً<br><br>فرص تدريب وتطوير ممتازة<br><br>برامج تقدير الموظفين<br><br>ليالٍ مجانية في فنادق فورسيزونز حول العالم<br><br>تذاكر عودة سنوية مدفوعة إلى الوطن<br><br>وجبات مجانية في مطاعم الموظفين<br><br>مواصلات مجانية للعمل<br><br>تغطية طبية<br><br>تصريح العمل<br><br>سيقوم الفندق بطلب تصريح العمل للمرشح الناجح.<br><br>تعرّف على المزيد حول التوظيف في فورسيزونز<br><br>يمكنك أيضاً معرفة المزيد حول التوظيف في فورسيزونز عبر القنوات التالية:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs

وصف الوظيفة<br><br>الضيافة الاستثنائية تبدأ بك<br><br>تصوّر نفسك تُضيء يوم شخص ما. عندما تنضم إلى فريق الفنادق لدينا، هذا هو ما ستفعله في كل مرة تأتي فيها إلى العمل! كمشغل هاتف، أنت لا ترد فقط على الاتصالات وتوصل الضيوف إلى الخدمات الصحيحة، بل تنشر نور ودفء الضيافة من خلال تقديم مساعدة مهنية وفعالة وشخصية تعزز إقامة كل ضيف.<br><br>المسؤوليات<br><br>إليك ما ستفعله خلال يوم عادي:<br><br>إدارة اتصالات الضيوف: الرد على المكالمات الواردة وتوجيهها بسرعة وباحتراف، مع التأكد من معالجة جميع استفسارات وطلبات الضيوف بكفاءة. تنسيق طلبات الضيوف: التواصل مع أقسام الفندق لضمان أن احتياجات الضيوف وطلبات الخدمة والترتيبات الخاصة تتم إيصالها وتنفيذها في الوقت المناسب. توفير المعرفة بالفندق والمناطق المحلية: إظهار معرفة شاملة بمرافق الفندق وخدماته وعروضه والمعالم المحلية لمساعدة الضيوف بفاعلية. دعم التواصل السلس: التعامل مع مكالمات الإيقاظ وتلقي الرسائل وتوصيلها، ومكالمات الطوارئ، والاتصالات الداخلية وفق معايير الفندق. إسعاد ضيوفنا: تقديم خدمة ودودة وشخصية في كل تعامل، حل مخاوف الضيوف بعناية وسرعة، والتأكد من تجربة ضيف إيجابية من خلال التواصل الفعّال.<br><br>المؤهلات<br><br>ما يلزم لجعل الإقامة مميزة<br><br>في هيلتون، قيمنا الأساسية تُعرّف ما يلزم للنجاح هنا وتوجه الصفات التي نبحث عنها في كل عضو فريق<br><br>شغف بنشر نور ودفء الضيافة. التصرف بنزاهة وبالقيام دائمًا بالشيء الصحيح. إلهام الآخرين من خلال القيادة. الاعتقاد بأن العمل الجماعي يُحقق أفضل النتائج. حس بالملكية والمساءلة. والتركيز على الحاضر، مع إحضار العجلة والانضباط في كل لحظة، مع العلم أنها يمكن أن تترك أثرًا دائمًا.<br><br>عنّا<br><br>انضم إلى ثقافة مكان عمل حائزة على جوائز<br><br>في هيلتون، لا نقدم تجارب استثنائية لضيوفنا فحسب—بل نبني مكان عمل استثنائي لأعضاء الفريق الذين يجعلون ذلك ممكنًا. كقائد عالمي في الضيافة، رحّبنا بأكثر من 3 مليارات ضيف حول العالم، مع البقاء مخلصين لرؤيتنا الأساسية: نشر نور ودفء الضيافة في الأرض.<br><br>ثقافتنا الحائزة على جوائز أكسبتنا اعترافًا متكررًا في قائمة أفضل أماكن العمل في العالم من Great Place to Work و Fortune. مع باقة من العلامات التجارية العالمية، والتزام على مستوى الشركة بتقديم أفضل إقامة لكل ضيف، نحن نضع معايير جديدة لمستقبل السفر.<br><br>سواء كنت تبدأ مسيرتك المهنية أو تستكشف شيئًا جديدًا، تدعمك هيلتون في رحلتك في كل خطوة. تعال للعمل فقط، وابقَ للمسيرة المهنية—وساعدنا في جعل كل إقامة أكثر سحرًا بقليل.<br><br>هل أنت فضولي حول الحياة في هيلتون؟ استكشف مدونة وظائفنا لتعرف لماذا نحن أكثر من مجرد مكان رائع للإقامة—نحن مكان رائع للعمل.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Bywater Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Peacock Alley Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.