Collection Specialist Jobs - Doha Qatar

The Delivery Unit Leader for Application Development is responsible for overseeing the end-to-end execution of the Software Development Life Cycle (SDLC) for Malomatia’s custom application development portfolio. This role involves software delivery team management and ensuring quality in all SDLC deliverables. The role holder collaborates closely with the Practice Leader – Application Development & Management to enhance deliverable quality, drive process improvements, and develop the team’s capabilities, ensuring alignment with business objectives and client needs.<br>• 12+ years of progressively larger experience in information technology management with the focus on application development/package implementation.• At least 8 years of experience in managing a Scrum project/team through all phases of the SDLC.<br>Technical• Technology Expertise: Strong technical background with hands-on experience in delivering custom applications using Java and/or . NET.• Integration Technologies: e Services development experience using integration technologies and patterns, including but not limited to APIs, and microservices• Cloud Platforms Experience: Understanding of cloud platforms such as Azure/GCP/AWS and experience with cloud-based services and deployment models.• Dev Ops Practices Experience:• Knowledge of containerization (Docker) and orchestration (Kubernetes).• Implementation of Dev Ops key practices like Continuous Integration and Continuous Delivery• Software Quality Assurance: Software quality assurance best practices and methodologies• Project Delivery Experience: delivering projects using Waterfall and Agile methodologies

General Information<br><br>Ref # 214745<br><br>Location: Qatar-Doha<br><br>Job family: Corporate & Commercial<br><br>Closing Date: 2026-08-30<br><br>Description<br><br>About the role:<br><br>We have embarked on an exciting digital transformation journey to leverage technology as a key business differentiator and a competitive advantage. We are redesigning and reinventing our business processes for sustainable digital future. We are experimenting with new technologies, techniques, and approaches to achieve our business objectives. In this role, you will be primarily responsible for managing the technology products and services portfolio for the different line of business within Qatar Airways. You will be partnering with assigned business departments to identify technology enabled business outcomes, prioritize, and deliver them working closely with product owners, delivery leads, software engineering leads, and external suppliers as appropriate. To accelerate this digital journey, we are looking for a Technical Delivery Manager who will lead large digital projects, formulate technical solutions, work with Project / Program Managers and overall lead the digital journey.<br><br>Your Responsibilities<br><br>Deliver large scale IT programs / projects in alignment with the organization’s strategic plans and objectives Formulating technical solutions and lead the delivery working closely with the Product Owners / Delivery leads Work closely with business leaders (VPs and above), in a multi-cultural environment. Drive innovation to ensure that solutions drive value to the business. Drive communication plan, engage stakeholders across business functions, controlling and reporting progress to the Steering Group/Sponsor and escalating any issues, as appropriate, in a timely manner Identify inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated. Ensuring appropriately skilled resources are delivering the project and managing the availability and performance of those consultants. Oversee and supervise employees, mentor, coach and build technology competence in the delivery resources, manage their career aspirations Liaise with external 3rd party suppliers and internal departments / IT teams to collaborate and design and implement robust, secure solutions<br><br>Be part of an extraordinary story<br><br>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br><br>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible<br><br>Qualification<br><br>Knowledge & Experience<br><br>Bachelor Degree with minimum 10 years of technical delivery experience. Should possess hands-on experience in managing large program / project delivery execution through onsite/offshore model, vendor management, mobilizing large teams and worked across multiple technology platforms and tools. Provide leadership and direction to the delivery teams, work closely with the project managers to manage the Project Schedules / timelines Experience in business processes transformation and leveraging technology in automation of manual processes, implementing performance improvement initiatives and recommending best practices Expertise in Agile/Waterfall software development practices, Design Thinking, Lean Software Management, Dev Sec Ops and Engineering Platform concepts etc. are strongly preferred to be successful in this role. Excellent communication (written, verbal) and presentation skills, at organization leadership levels Excellent problem solving and solutioning mind set Must be a Go-Getter with positive attitude, Self-motivating, innovative, open-minded and inspiring PMI or other industry leading certifications around Project Management, Agile methodologies is preferred. Domain experience in Ground Services or Airport Operations will be an added advantage<br><br>About Qatar Airways Group<br><br>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.<br><br>So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=214745

General Information<br><br>Ref # 260000BV<br><br>Location: Qatar-Doha<br><br>Job family: Customer Service<br><br>Closing Date: 2026-08-31<br><br>Description<br><br>About the Role<br><br>Responsible to conduct meticulous QAS Standards and Services excellence Quality checks, ensuring adherence to appearance and presentation standards within the designated zone. This role entails comprehensive monitoring of cleaning operations, customer experience and grooming standards. Accountable for rectifying any discrepancies to uphold the highest cleanliness and Services standards.<br><br>Responsibilities<br><br>Accountable to perform conformance checks on cabin appearance operations, customer experience and grooming standards in line with customer airline requirement and standards. Perform detailed Quality checks covering all areas of the aircraft and customer services touchpoints inside terminal and airside. Responsible to record the cabin appearance, customer Experience and grooming standards quality checks accurately and prepare comprehensive reports to be shared with Service Excellence Delivery Specialist outlining any discrepancies or areas for improvements. Collaborate with Cabin appearance and customer facing staff and Line Management to address identified issues and implement corrective measures. Maintain a keen eye for detail and consistently uphold high standards of aircraft cleanliness and Customer Experience and employee grooming. Ensure that any operational issue is promptly reported to the Line Manager, with necessary requirements communicated to shift supervisors to ensure on time performance. Remain impartial and demonstrate complete transparency when reporting any discrepancy and promptly escalate those findings to the service excellence delivery specialist to implement corrective actions immediately. Perform other department duties related to his / her position as directed by the Head of the Department<br><br>Qualification<br><br>Essential<br><br>About you<br><br>Highschool qualification with minimum 2 years of job-related experience2 years of experience in Customer Experience or Product Quality in any of Hospitality industry Command of English language Customer Experience Hospitality Quality Control Checks Auditing skills Strong mentoring Report writing Ability to foster teamwork among team members and over different departments<br><br>Preferred<br><br>Minimum 1 year of working experience in an Aviation/Airline Quality Management environment with responsibility of customer and passenger experience Experience in quality audits knowledge with reference to product and delivery Hospitality Quality Management System Knowledge<br><br>About Qatar Airways Group<br><br>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.<br><br>So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community<br><br>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=260000BV

<p><span >Responsible to conduct meticulous QAS Standards and Services excellence Quality checks, ensuring adherence to appearance and presentation standards within the designated zone. This role entails comprehensive monitoring of cleaning operations, customer experience and grooming standards. Accountable for rectifying any discrepancies to uphold the highest cleanliness and Services standards</span></p> <p>&nbsp;</p> <p ><span ><strong >Responsibilities</strong></span></p> <ul > <li ><span >Accountable to perform conformance checks on cabin appearance operations, customer experience and grooming standards in line with customer airline requirement and standards.</span></li> <li ><span >Perform detailed Quality checks covering all areas of the aircraft and customer services touchpoints inside terminal and airside.</span></li> <li ><span >Responsible to record the cabin appearance, customer Experience and grooming standards quality checks accurately and prepare comprehensive reports to be shared with Service Excellence Delivery Specialist outlining any discrepancies or areas for improvements</span></li> </ul>