وظائف مدير فرع في قطر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Job Title: Marine Purchasing Officer Company: Nakilat Location: Doha, Qatar<br>Job Summary and Purpose Ensure that all items requested by vessels, the Company, business partners, and Joint Ventures (JVs) are duly sourced, quoted, reviewed, and approved, and subsequently ordered and delivered in full compliance with defined user requirements, within agreed timelines, and in accordance with applicable policies and procedures.<br>Accountabilities<br>Marine Purchasing Ensure the timely ordering of the day-to-day requisitions received from End User, by using the procurement system and implementing Company’s relevant policies, procedures, and initiatives. Monitor requisitions entered in Company’s procurement system from vessels and generate ‘Request for Quotation’ from Approved suppliers, implementing Company’s relevant policies, procedures, and initiatives. Analyze quotations on a value cost basis commensurate with Quality and availability in order to ensure cost efficiency. Raise ‘Purchase Orders’ once the End User approves the RFQ and monitor ‘Purchase Orders’ from Supplier via warehouses and freight forwarders till delivery on-board vessel. Monitor the Purchase Requisitions/Orders/GRNs/Invoice life cycle ensuring timely operation during the whole process following SLA requirements. Assist the Accounting function for disputed invoices related to goods and/or services. Assist the End User/ Superintendent in the preparation of the budget. Ensure the goods/services delivered follow International Rules and regulations applicable to the End User, (SOLAS, Wheel mark, etc.) by correcting the material description where necessary. Evaluate suppliers in collaboration with the Marine Category Officers & Senior Marine Purchasing Officer in order to maintain cooperation with the most valuable suppliers for the company, using records justifying performance. Monitor and manage suppliers’ performance and lead suppliers’ improvement programs in order to enhance competitiveness and progress. Apply the most appropriate Purchasing strategies, including efficient procurement processes and supplier-base management, wherever possible ensuring fair and free competition between potential suppliers. Assist in providing standardized reports on purchasing performance, through analyzing all available data and propose plans to the Senior Marine Purchasing Officer to meet individual, team or Supply department objectives. Monitor logistic team arranging freight shipments, consolidated where possible. Oversee monitoring of all Freight and Logistics activity. Innovation and Technology Adoption Identify and recommend emerging technologies and innovative solutions to enhance procurement processes and drive operational efficiency. Support the implementation of new procurement tools and systems, ensuring seamless integration with existing workflows. Stay informed of industry advancements and digital procurement trends to maintain a competitive edge and foster continuous improvement. Stakeholder Communication Keep internal stakeholders informed on procurement activities, process changes, and updates. Establish and maintain effective relationships with key internal stakeholders to support procurement initiatives and address evolving business needs.<br>Market Research and Benchmarking Conduct in-depth market research and competitive benchmarking to identify industry trends, pricing dynamics, and emerging supplier capabilities. Utilize market intelligence to inform strategic sourcing decisions and strengthen negotiation strategies. Maintain a centralized database of market insights to support long-term procurement planning.<br>Cross-Functional Collaboration Collaborate with cross-functional teams to align procurement activities with broader organizational objectives and operational requirements. Support cross-departmental project teams in resolving procurement challenges and optimizing supply chain performance.<br>Compliance and Audit Preparation Ensure full compliance with internal policies, external regulatory requirements, and industry best practices. Ensure contract compliance with Nakilat frame agreements, and highlight any deviations to management to address. Maintain thorough and accurate documentation to support audit readiness and transparency. Conduct regular internal audits of procurement processes to identify gaps, strengthen controls, and ensure continuous adherence to standards.<br>Customer and Supplier Relationship Management Develop and implement strategic relationship management plans for key suppliers and internal customers to enhance collaboration and service levels. Conduct regular supplier performance reviews to assess compliance, address concerns, and identify opportunities for mutual growth and improvement.<br>Supply Base Expertise and Transactional Efficiency Leverage an extensive knowledge of the supplier market to support informed decision-making, supplier selection, and cost-effective procurement strategies. Effectively manage a high volume of Purchase Request (PR) to Purchase Order (PO) transactions with accuracy, efficiency, and adherence to procurement timelines. Streamline transactional workflows and systems to ensure timely order processing, fulfillment, and alignment with operational requirements. Effectively highlight the requirements and create a strong link between category team in terms of moving ad-hoc requirements to the contracts.<br>E-sourcing Identify opportunities for e-sourcing and provide recommendations to the Senior Marine Purchasing Officer.<br>Record Management:Maintain accurate departmental records for audit trail purposes as per Policies & Procedures (P&P) of the purchasing section. Maintain appropriate records to ensure that the procurement process and the contractual agreements are accurately documented for accountability and audit purposes. Provide assistance in managing the administrative process from preparation of all documents till the award of the contract. Assist the Senior Marine Purchasing Officer in maintaining all related procurement documents and manuals. Assist in the preparation of Requests for Quotation, Initiation to Bid, Requests for Proposal and ensure timely dispatch of these documents to concerned parties.<br>Qualifications, Experience and Job Skills<br>Qualifications:Bachelor’s Degree in Engineering, Supply Chain, Business Administration, or any other related discipline. Recognized international certification in Supply Chain or Logistics is a plus.<br>Experience:Minimum 4 years of experience in procurement of materials, equipment and spare parts or similar position. Experience in the maritime sector (with a Ship Owner/Ship Manager) or Oil & Gas Industry experience will be a distinct advantage.<br>Job Specific Skills:Good knowledge of marine environment. Computer literate with sound knowledge of SAP and Microsoft suite of products.

Additional Information<br><br>Job Number 26106934<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br><br>CANDIDATE PROFILE<br><br>Education And Experience<br><br> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Kitchen Operations for Property<br><br> Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.<br><br>Setting and Maintaining Goals for Culinary Function and Activities<br><br> Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br><br>Ensuring Exceptional Customer Service<br><br> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br><br>Additional Responsibilities<br><br> Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26106934<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br><br>CANDIDATE PROFILE<br><br>Education And Experience<br><br> High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Kitchen Operations for Property<br><br> Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.<br><br>Setting and Maintaining Goals for Culinary Function and Activities<br><br> Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br><br>Ensuring Exceptional Customer Service<br><br> Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br><br>Additional Responsibilities<br><br> Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Your Role Magic happens when you bring great people together! Architecture &amp; Solution Design Define end-to-end UOC solution architectures on AVEVA System Platform / Operations Management Interface (OMI): object model design, galaxy topology, redundancy, and multi-site federation. Lead the end-to-end design and architecture of AVEVA UOC solutions, including System Platform configuration, Galaxy design, and integration of plug-in applications, analytics, GIS mapping, CCTV, ERP, and engineering data (P&amp;IDs, historians, SCADA). Translate business and operational requirements into a scalable UOC architecture, selecting and adapting industry solution templates and content-library components for the relevant vertical (oil &amp; gas, power, mining, water/wastewater, data centers, smart cities, renewables). Design the data integration layer across OT and IT sources: PI System and other historians, DCS/SCADA (via OPC UA/DA, MQTT), alarm systems, CMMS, LIMS, and enterprise applications, respecting IEC 62443 zone and conduit models. Lead the information design of control room and collaboration environments: KPI hierarchies, role-based displays, and escalation logic grounded in high-performance HMI principles (ISA-101) and abnormal situation management practice. Architect deployments for constrained environments: air-gapped and firewalled national oil company sites, DMZ-hosted architectures, and offline installation and patching regimes. Delivery Leadership Lead UOC delivery teams through requirements workshops, design, configuration, FAT/SAT, commissioning, and operational handover. Plan and control the technical scope: estimates, work breakdown, design reviews, and quality gates across the project lifecycle. Run operator and stakeholder engagement: display design reviews with panel operators, shift supervisors, and integrated operations leadership to ensure adoption, not just installation. Coordinate with client OT/IT, cybersecurity, and infrastructure teams on servers, virtualization, networking, and domain integration. Practice Development &amp; Pre-Sales Act as the practice's UOC technical authority in pre-sales: demonstrations, proof-of-concept builds, solution write-ups, and RFQ/RFP technical responses. Codify reusable practice IP: reference architectures, display style guides, object template libraries, integration adapters, and delivery runbooks under the practice document register. Work with the practice's industrial AI engineers to surface analytics and AI outputs (soft sensors, anomaly detection, alarm analytics, AI-generated shift insights) into UOC displays as actionable operator guidance. Mentor application engineers toward independent System Platform/OMI delivery capability. Quality, Security &amp; Governance Ensure compliance with client cybersecurity requirements and IEC 62443 across all interfaces between the UOC environment and OT systems. Maintain configuration management, backup/recovery strategy, and as-built documentation for all UOC environments. Define operational KPIs, alarms, and role-based visualizations that unify data across multiple sites, fleets, or departments into a single command-and-control view.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>About You</b></p><p>Required</p><p>Bachelor s degree in engineering (Electrical, Instrumentation, Chemical, or Computer Science).</p><p>10+ years in industrial automation or operations software delivery, with 5+ years hands-on AVEVA System Platform (Wonderware) experience including OMI, and at least two delivered UOC or integrated operations center programme.</p><p>Strong integration track record: OPC UA/DA, MQTT/Sparkplug, historian interfaces (PI System, AVEVA Historian), and REST/SQL-based enterprise integration.</p><p>Solid understanding of control room operations, alarm management (ISA-18.2/IEC 62682), and high-performance HMI design (ISA-101).</p><p>Working knowledge of OT infrastructure: Windows Server, virtualization (VMware/Hyper-V), Active Directory, thin clients, and network segregation in IEC 62443-governed environments.</p><p>Demonstrated team leadership on multi-engineer delivery projects, including estimation and design review responsibility.</p><p>Strong client-facing skills, with experience running workshops, presenting technical solutions, and managing stakeholder expectations.</p><p>Preferred</p><p>GCC delivery experience with national oil companies and familiarity with their approval, HSE, and site processes.</p><p>Experience with AVEVA PI Vision, AVEVA Reports, and mobile/remote operations use cases.</p><p>Exposure to AVEVA AIM/digital twin integration and 3D/engineering data surfacing in operations displays.</p><p>Scripting/development capability (Python, .NET/C#, JavaScript) for custom OMI apps, adapters, and automation of configuration tasks.</p><p>Familiarity with AI/ML in operations: predictive analytics, alarm rationalization analytics, and LLM-assisted operator support concepts.</p><p>Familiarity with AVEVA CONNECT and the AVEVA Flex subscription/licensing model.</p><p>AVEVA certifications in System Platform/OMI.</p><p>Arabic language skills are an advantage.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Planning Engineer -Mechanical PLANNING ENGINEER – MECHANICAL&nbsp; JOB PURPOSE <p>Supervise and lead the planning, scheduling, resource management, <strong>mechanical maintenance contract management, contractor supervision, and site execution</strong> of routine, preventive, corrective, turnaround, and major mechanical maintenance activities.</p><br> <p>The position shall provide strong coordination between Maintenance, Operations, Reliability, Engineering, Inspection, Procurement, Contracts, HSE, and mechanical maintenance contractors to ensure work is completed safely, efficiently, within approved <strong>schedule, budget, quality, and contractual requirements</strong>.</p><br> KEY TASKS AND RESPONSIBILITIES 1. Mechanical Maintenance Planning &amp; Scheduling <ul><li>Supervise the activities assigned to Senior Planners and cross-functional maintenance planning teams.</li><li>Lead preparation and planning of <strong>mechanical maintenance activities</strong> for rotating equipment, static equipment, piping, valves, pumps, compressors, turbines, heat exchangers, pressure vessels, tanks, mechanical packages, and associated plant equipment.</li><li>Develop detailed maintenance plans, job plans, work packs, schedules, manpower requirements, material requirements, tools, equipment, and contractor resource requirements.</li><li>Participate in planning and coordination of preventive, predictive, corrective, breakdown, routine, and major mechanical maintenance programs.</li><li>Ensure all required manpower, mechanical spare parts, materials, tools, equipment, lifting facilities, scaffolding, specialist services, and contractors are available before work execution.</li><li>Review maintenance backlog and prioritize mechanical maintenance activities based on equipment criticality, production requirements, safety, reliability, and plant operating conditions.</li><li>Coordinate with Operations, Mechanical Maintenance, Reliability, Inspection, Engineering, Procurement, Contracts, HSE, and other disciplines to ensure timely execution.</li><li>Ensure proper budget allocation and resource planning for critical mechanical equipment to support reliable and trouble-free plant operation.</li><li>Prepare technical documentation in accordance with applicable standards, codes, specifications, and CLIENT requirements.</li></ul> 2. Mechanical Maintenance Contracts &amp; Contractor Management <ul><li>Lead the planning and coordination of <strong>mechanical maintenance contracts</strong>, including long-term mechanical maintenance service contracts, manpower contracts, specialist mechanical services, equipment hire, and shutdown/turnaround maintenance contracts.</li><li>Prepare detailed <strong>Scope of Work (SOW), technical specifications, BOQ/MTO, manpower requirements, equipment requirements, work schedules, cost estimates, execution methodologies, and contractor deliverables</strong> for mechanical maintenance contracts.</li><li>Develop mechanical maintenance contracting strategies based on workload, equipment criticality, manpower requirements, maintenance history, and in-house versus outsourced execution.</li><li>Review annual requirements for mechanical manpower, specialist services, lifting equipment, machining services, scaffolding, inspection support, and other special equipment/services.</li><li>Prepare detailed tender documents and technical specifications for major and long-term mechanical maintenance contracts.</li><li>Participate in contractor prequalification, technical clarification meetings, site visits, tender meetings, and contractor selection processes.</li><li>Perform technical evaluation of contractor bids, including:<ul><li>Contractor experience in mechanical maintenance.</li><li>Manpower and supervision structure.</li><li>Mechanical maintenance methodology.</li><li>Equipment, tools, lifting facilities, and workshop capabilities.</li><li>Proposed execution schedule and resource loading.</li><li>HSE and quality arrangements.</li><li>Technical compliance with CLIENT requirements.</li><li>Productivity and performance commitments.</li></ul></li><li>Support Contracts and Procurement departments during tendering, clarification, negotiation, award, renewal, and closeout of mechanical maintenance contracts.</li><li>Review contractor mobilization plans and verify availability of manpower, supervisors, tools, equipment, materials, lifting resources, permits, documentation, and site facilities.</li><li>Coordinate daily and weekly mechanical maintenance activities with contractors and ensure alignment with approved maintenance priorities.</li><li>Monitor contractor performance against <strong>scope, schedule, manpower, productivity, quality, HSE, KPIs, SLAs, and contractual deliverables</strong>.</li><li>Monitor contractor manpower utilization, productivity, equipment utilization, work-front availability, and progress at site.</li><li>Conduct regular contractor progress and performance meetings and ensure corrective actions are implemented.</li><li>Review contractor work orders, timesheets, progress reports, completed quantities, manpower records, and supporting documents.</li><li>Provide technical and planning input for contractor progress measurement and payment certification.</li><li>Identify contractor delays, manpower shortages, productivity issues, material constraints, equipment shortages, and schedule risks.</li><li>Develop and monitor contractor recovery plans for delayed or critical mechanical maintenance activities.</li><li>Participate in technical assessment of contractor <strong>variations, additional works, claims, and extension-of-time requests</strong>, including cost and schedule impact.</li><li>Maintain contractor performance records, productivity data, lessons learned, and historical information for future mechanical maintenance contract tendering.</li><li>Participate in contractor performance evaluations and recommend corrective or improvement actions.</li><li>Support contract closeout, including outstanding works, punch-list clearance, final quantities, documentation, lessons learned, and demobilization.</li></ul> 3. Site-Based Mechanical Maintenance Experience <ul><li>Maintain regular and frequent <strong>site presence</strong> to monitor mechanical maintenance execution, contractor performance, manpower deployment, work progress, and resource availability.</li><li>Provide direct site coordination and supervision of mechanical contractors, subcontractors, technicians, and maintenance personnel.</li><li>Conduct site walkdowns before commencement of mechanical maintenance activities to verify actual site conditions and work requirements.</li><li>Verify work scopes against equipment condition, drawings, specifications, job plans, inspection findings, and site requirements.</li><li>Ensure work-front readiness, including availability of materials, mechanical spares, tools, lifting equipment, scaffolding, access, isolation, permits, manpower, and specialist services.</li><li>Monitor field execution against approved mechanical maintenance schedules and identify constraints affecting completion.</li><li>Coordinate with mechanical supervisors and contractors to resolve daily site execution issues.</li><li>Monitor contractor compliance with approved Method Statements, JSA, Risk Assessments, Permit-to-Work requirements, quality procedures, and HSE requirements.</li><li>Verify actual site progress against contractor-reported progress and ensure accurate progress measurement.</li><li>Participate in inspections and verification of mechanical maintenance activities such as:<ul><li>Pumps and compressors maintenance.</li><li>Valve overhaul and replacement.</li><li>Heat exchanger maintenance.</li><li>Static equipment maintenance.</li><li>Piping repairs and modifications.</li><li>Rotating equipment alignment.</li><li>Mechanical seal replacement.</li><li>Bearing replacement.</li><li>Coupling and shaft-related maintenance.</li><li>Equipment installation and removal.</li><li>Pressure testing and reinstatement.</li><li>Mechanical completion and punch-list activities.</li></ul></li><li>Coordinate lifting, rigging, scaffolding, equipment access, and other mechanical work-front requirements with relevant site teams.</li><li>Verify completed work and ensure maintenance activities meet technical, quality, safety, and CLIENT requirements.</li><li>Participate in mechanical equipment testing, commissioning support, reinstatement, and handover activities where applicable.</li><li>Provide site feedback to update maintenance plans, schedules, manpower requirements, and recovery plans.</li><li>Coordinate multiple mechanical contractors and subcontractors working simultaneously within the plant.</li><li>Support troubleshooting of mechanical equipment problems with Maintenance, Reliability, Engineering, OEMs, and contractors.</li></ul> 4. Shutdown &amp; Turnaround Mechanical Planning <ul><li>Lead and oversee planning of <strong>mechanical shutdown and turnaround activities</strong>.</li><li>Develop detailed mechanical shutdown work lists, job packages, resource-loaded schedules, and critical paths.</li><li>Review estimates for mechanical labour, materials, spare parts, tools, lifting equipment, scaffolding, specialist services, and contractors.</li><li>Coordinate shutdown preparations with Supply Chain, Contracts, Procurement, Inspection, HSE, Operations, Production, Reliability, and Mechanical Maintenance.</li><li>Develop contractor manpower and equipment mobilization plans for shutdown and turnaround activities.</li><li>Lead activities during turnarounds, including <strong>site supervision, contractor coordination, manpower follow-up, work-front management, progress monitoring, and schedule control</strong>.</li><li>Monitor mechanical contractor progress against the approved shutdown critical path.</li><li>Identify delays and constraints and coordinate recovery actions.</li><li>Participate in daily shutdown meetings and provide accurate progress, manpower, productivity, and schedule information.</li><li>Support shutdown closeout, punch-list clearance, mechanical completion, documentation, lessons learned, and contractor demobilization.</li></ul> 5. Mechanical Maintenance Budget &amp; Cost Control <ul><li>Review annual manpower and special equipment requirements for mechanical maintenance.</li><li>Analyze manpower utilization, contractor productivity, material consumption, equipment utilization, and maintenance cost data.</li><li>Prepare cost estimates for mechanical maintenance activities, shutdowns, turnarounds, manpower contracts, equipment hire, and specialist services.</li><li>Support preparation and monitoring of the annual mechanical maintenance budget.</li><li>Monitor planned versus actual maintenance expenditure and contractor costs.</li><li>Identify cost-saving opportunities while maintaining equipment reliability, safety, quality, and integrity.</li><li>Raise necessary documentation to initiate contract negotiations for ongoing mechanical manpower, equipment hire, and specialist maintenance services.</li></ul> 6. Mechanical Equipment &amp; Spare Parts Planning <ul><li>Prepare proper plans for critical mechanical spare parts to ensure availability when required.</li><li>Review equipment criticality and maintenance history to identify critical mechanical spares.</li><li>Coordinate with Supply Chain and Procurement for timely procurement of mechanical spare parts.</li><li>Perform technical evaluations of material and spare-parts quotations for stock and special items.</li><li>Coordinate with OEMs and vendors regarding technical specifications, spare parts, equipment problems, and maintenance requirements.</li></ul> 7. Reliability &amp; Mechanical Maintenance Improvement <ul><li>Participate in the development and improvement of preventive and predictive mechanical maintenance programs.</li><li>Ensure implementation of Inspection and Reliability recommendations to improve mechanical equipment integrity and reliability.</li><li>Participate in Root Cause Analysis as a member of the Reliability/RCA team.</li><li>Participate in failure analysis reviews and maintenance strategy development for bad-actor mechanical assets.</li><li>Participate in troubleshooting with Mechanical Maintenance and Reliability teams to resolve recurring equipment reliability problems.</li><li>Analyze mechanical equipment failure history and recommend corrective and preventive actions.</li><li>Support development of maintenance strategies based on equipment criticality, failure modes, operating conditions, and maintenance history.</li></ul> 8. Vendor &amp; OEM Coordination <ul><li>Participate in vendor selection processes, including technical evaluations, site visits, vendor meetings, and technology reviews.</li><li>Coordinate with OEMs and vendors for resolving specific mechanical equipment problems.</li><li>Review OEM recommendations and assess their applicability to plant mechanical maintenance requirements.</li><li>Evaluate new mechanical maintenance technologies, tools, equipment, and techniques for potential implementation.</li><li>Coordinate vendor technical support during major mechanical maintenance, shutdown, and turnaround activities.</li></ul> 9. HSE, Quality &amp; Compliance <ul><li>Ensure Quality, Safety, Health, and Environmental procedures are complied with by employees, contractors, subcontractors, and vendors.</li><li>Ensure mechanical contractors comply with CLIENT HSE procedures, Permit-to-Work requirements, Method Statements, JSAs, Risk Assessments, and site safety requirements.</li><li>Prepare Method Statements and Job Safety Analysis for critical mechanical maintenance activities.</li><li>Participate in incident investigations and Root Cause Analysis and recommend corrective actions.</li><li>Conduct audits of mechanical work orders, maintenance activities, contractor documentation, and workshop repairs.</li><li>Ensure mechanical maintenance documentation is properly completed, controlled, updated, and maintained in accordance with quality standards.</li><li>Identify unsafe conditions or non-compliant contractor activities and ensure immediate corrective actions are taken.</li></ul> 10. Reporting &amp; Team Leadership <ul><li>Supervise the activities of assigned Senior Planners and planning personnel.</li><li>Prepare daily, weekly, monthly, annual, shutdown, turnaround, contractor performance, and management reports.</li><li>Monitor and report contractor performance, manpower utilization, productivity, schedule compliance, quality, HSE, and cost performance.</li><li>Prepare management reports highlighting progress, delays, risks, resource requirements, contractor issues, and recovery actions.</li><li>Conduct frequent site visits to verify actual work progress and contractor performance.</li><li>Coordinate with other disciplines to complete mechanical maintenance jobs within schedule and budget without compromising safety.</li><li>Keep abreast of developments in mechanical maintenance planning, contract management, reliability, technology, and industry best practices.</li><li>Perform other similar and related duties as assigned by management.</li></ul> MINIMUM REQUIREMENTS FOR THE JOB <ul><li>Bachelor's Degree in Mechanical Engineering and/or recognized certification as a Planning Engineer or equivalent experience.</li><li>Minimum <strong>10 years of relevant industry experience</strong> in maintenance planning within the <strong>Oil &amp; Gas industry</strong>, preferably in mechanical maintenance.</li><li>Proven experience in <strong>Mechanical Maintenance Contract Management and Contractor Management</strong>.</li><li>Strong <strong>site-based mechanical maintenance experience</strong>, including contractor supervision, field execution, shutdowns, turnarounds, and major maintenance activities.</li><li>Proven experience in preparing mechanical maintenance contract <strong>SOWs, technical specifications, BOQs/MTOs, cost estimates, tender documents, and technical bid evaluations</strong>.</li><li>Experience in contractor mobilization, manpower planning, productivity monitoring, progress measurement, KPI/SLA monitoring, variation assessment, and contract closeout.</li><li>Strong experience with mechanical maintenance of rotating and static equipment, piping, valves, pumps, compressors, heat exchangers, tanks, pressure equipment, and associated mechanical systems.</li><li>Strong knowledge of maintenance planning, scheduling, work-pack preparation, resource loading, critical-path analysis, shutdown, and turnaround planning.</li><li>Good knowledge of contractor performance management, tendering, procurement processes, and contract administration interfaces.</li><li>Proven ability to work directly with mechanical contractors and subcontractors in operating Oil &amp; Gas facilities.</li><li>Good knowledge of HSE requirements, Permit-to-Work systems, Method Statements, JSA, Risk Assessments, and field execution practices.</li><li>Good understanding of mechanical equipment reliability, preventive maintenance, critical spares, RCA, failure analysis, and maintenance strategies.</li><li>Good written and oral communication skills. Arabic language skills are an advantage.</li><li>Proven interpersonal, leadership, coordination, negotiation, and relationship-management skills.</li><li>Ability to work effectively in both <strong>office-based planning and site-based mechanical maintenance execution environments</strong>.</li><li>Fully versed with maintenance planning principles and techniques.</li><li>Excellent computer skills, including MS Office and relevant SAP, CMMS/ERP, planning, scheduling, and reporting systems.</li></ul> KEY COMPETENCIES <ul><li>Mechanical Maintenance Planning &amp; Scheduling</li><li>Mechanical Maintenance Contract Management</li><li>Contractor &amp; Subcontractor Management</li><li>Site-Based Mechanical Maintenance Execution</li><li>Shutdown &amp; Turnaround Planning</li><li>Contractor Mobilization &amp; Supervision</li><li>Rotating &amp; Static Equipment Maintenance</li><li>Pumps, Compressors, Valves &amp; Heat Exchangers</li><li>Piping &amp; Mechanical Equipment Maintenance</li><li>Tendering &amp; Technical Bid Evaluation</li><li>SOW &amp; Technical Specification Preparation</li><li>BOQ/MTO &amp; Cost Estimation</li><li>Contractor KPI/SLA Management</li><li>Progress Measurement &amp; Schedule Control</li><li>Variation &amp; Additional Work Assessment</li><li>Manpower &amp; Resource Planning</li><li>HSE &amp; Quality Compliance</li><li>Preventive &amp; Predictive Maintenance</li><li>Reliability &amp; RCA</li><li>Critical Mechanical Spares Planning</li><li>Vendor &amp; OEM Coordination</li><li>Shutdown/Turnaround Execution</li><li>Cross-Functional Team Leadership</li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Communication</strong><br><strong>Internal Communication:</strong><br>- &nbsp; &nbsp;Safety Manager – Marine Designated Person Ashore (DPA) / HSEQ Marine Manager<br>- &nbsp; &nbsp;Specialist - HSE &amp; DPA Fleet Managers/Marine Manager/Technical &amp; Marine Superintendents<br>- &nbsp; &nbsp;Milaha Operational Managers /Vessel officers and crew/ Fleet Managers &amp; Superintendents Vessel officers and crew&nbsp;<br>Purpose:<br>- &nbsp; &nbsp;To report the implementation effectiveness of HSEQ strategy, HSEQ performance outputs,&nbsp;<br>- HSEQ-related risk, compliance/ non-conformance, incidents outcomes, and investigation findings<br>- &nbsp; &nbsp;To direct crew and vessel’s management response to ensure effective implementation of HSEQ strategy, attain HSEQ performance requirements, mitigate HSEQ-related risk, achieve regulatory and obligation compliance, assure critical event response, and implement incident investigation corrective actions.<br><strong>External Communication:</strong><br>- &nbsp; &nbsp;Clients<br>- &nbsp; &nbsp;Contractors<br><strong>Purpose:</strong><br>- &nbsp; &nbsp;Primary point of contact for functional subject matter expertise communication<br>- &nbsp; &nbsp;Provide operational interface, enabling regulatory compliance and alignment of contractor management with Milaha HSEQ strategy and implementation<br><strong>Occupational Health &amp; Safety and Environment</strong><br><strong>Accountability:</strong><br>Are accountable for their acts and omissions.<br><strong>Responsibility:</strong><br>To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents, and near misses.<br><strong>Authority:</strong><br>To stop work if they think the work is unsafe.</p><br><br>Responsibilities:<br><p><strong>Key Roles &amp; Responsibilities</strong><br>• &nbsp; &nbsp;Application of compliance and measurement tools at the assigned vessels to monitor, record and verify that regulatory and other obligations, safe work methodologies, and processes that are implemented by the vessel’s management and crew are effectual<br>• &nbsp; &nbsp;Carry out vessel visits, sailing for approximately one week on each vessel per month or as required by clients, operations or internal issues<br>• &nbsp; &nbsp;Coach and mentor vessel’s management and crew to understand and implement zero harm management strategies consistent with the assigned vessels’ needs and in accordance with Milaha Ship Management HSSEQ Management Systems<br>• &nbsp; &nbsp;Examine assigned vessels’ activities to ensure that vessel’s management and crew are adhering to vessel-specific established risk management processes, in keeping with as low as reasonably practicable controls and industry-specific risk control principles<br>• &nbsp; &nbsp;Guide management representatives who hold assigned responsibility for inspections of workplaces, approval of work method statements, issuing work permits, high-risk work process documentation, etc. so as to assure fit-for-purpose operational conditions are determined and in place and that work is adequately supervised<br>• &nbsp; &nbsp;In the event of HSEQ related incident, direct initial scene response, provide situation reports to the line manager, collate data requirements for analysis, conduct interviews of involved persons, track corrective and preventive actions to completion, and facilitate lessons learned are communicated. Where requested participate in incident investigations<br>• To monitor the application of Company's Safety, Environmental, Drug and Alcohol Policy and safety management system.<br>• Conduct emergency drills/training onboard. Review results with Master/Safety officer and compile reports for Management, amending training schedules to be vessel specific, meeting individual needs<br>• Conduct Safety, Health and Hygiene inspections with the Shipboard Safety officer, as well as compile vessel condition reports.<br>• Compile corrective action plans during vessel visits, and assist crews in closing out the highlighted items, communicating with relevant shore-base departments to ensure most effective solution to closing out raised items.<br>• Coach the crew on an ongoing basis regarding correct compliance with the Safety Management System.<br>• Assist in the preparation of Safety Monthly Operations Report. Annual Safety Programme and Quarterly Reviews, QA Management Reviews and HSE Statistical data for Client and Company requirements.<br>• Play an active part in Tender review and Contract implementation by specifying, monitoring and verifying all HSE and QA-related materials and services allocated to the HSEQ side of operations.</p><br><p>• &nbsp; &nbsp;Deliver HSEQ training packages as required at assigned vessels<br>• &nbsp; &nbsp;Undertake verification of competency assurance for operational activities which have an element of HSEQ criticality<br>• &nbsp; &nbsp;Monitor effectiveness and ensure compliance where appropriate with the Company procedures and Policies in accordance with the requirements of the ISM Code<br>• &nbsp; &nbsp;Schedule emergency drills/training for assigned vessels<br>• &nbsp; &nbsp;Carry out Internal ISM, ISPS, MLC, and Navigational/ Sailing audits. Audit reports preparation, submission and follow-up until closure of findings.<br>• &nbsp; &nbsp;Perform other job-related duties as assigned or delegated to him by the HSEQ Manager.</p><br><br>Qualifications:<br><p><strong>Education &amp; Professional Qualification:</strong><br>- Marine certificate of competency holder (Chief Mates unlimited, OOW or Equivalent), with sailing experience on board the vessels.<br>- &nbsp; &nbsp;3-year Full-Time Degree in Health and Safety; or&nbsp;<br>- &nbsp; &nbsp;3-year Full-Time Degree (Associated Degree) and a 2-year Full Time Graduate Diploma in Health and Safety; or<br>- &nbsp; &nbsp;3-year Full Time Degree (Associated Degree) and NEBOSH Diploma in Occupational Health and Safety; or&nbsp;<br>- &nbsp; &nbsp;3-year Full Time Degree (Associated Degree) and Chartered member of IOSH; or&nbsp;<br>- &nbsp; &nbsp;Chief Mates unlimited, CoC or Equivalent, and NEBOSH Diploma in Occupational Health and Safety or National Examination Board in Occupational Safety and Health (NEBOSH) Intrenational General Certificate (IGC)<br>- &nbsp; &nbsp;Auditor qualification (Lead Auditor, preferred IRCA or equivalent) for ISO 9001,14001,45001 accreditation framework<br>- ISM/ISPS/MLC Internal audtor qualification&nbsp;<br>- &nbsp; &nbsp;Root Cause Analysis and incident investigation certification is preferred<br>- &nbsp; &nbsp;Training and Assessment qualification at Level 4 or higher is preferred<br>- &nbsp; &nbsp;First Aid certification is preferred<br><strong>Professional Experience:</strong><br>- &nbsp; &nbsp;10 years offshore experience of which 2 years as an HSE professional in the marine industry<br>- &nbsp; &nbsp;At least 3 years of experience with supervisory accountability of HSE operational functions<br><strong>Geographic Experience:</strong><br>- &nbsp; &nbsp;N/A Perferrable working experience in the middle east region.<br><strong>Computer Skills:</strong><br>- &nbsp; &nbsp;Good knowledge of Office and web applications<br>- &nbsp; &nbsp;Advanced MS Excel and PowerPoint skills<br><strong>Language Skills:</strong><br>- &nbsp; &nbsp;Fluent in spoken and written English<br>- &nbsp; &nbsp;Ability to write high-level reports of a precise nature<br>Market/Industry/Functional Knowledge:<br>- &nbsp; &nbsp;Sound knowledge of international best practices gained from global companies that operate in high-risk, high-consequence environments governed by stringent regulatory requirements<br>- &nbsp; &nbsp;Exposure to Platform Supply Vessel (PSV), Diving Support Vessel (DSV), and Anchor Handling Tug Supply (AHTV) operations<br>- &nbsp; &nbsp;Working knowledge of the International Convention for the Safety of Life at Sea (SOLAS), International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), International Convention for the Prevention of Pollution from Ships (MARPOL), Port State Control (PSC) and Flag / Class requirements</p><br> </div>

Business Development Manager Lime Tech Middle East | Doha, Qatar Industrial, energy and engineering project support<br>We are establishing Lime Tech Middle East, and we’re looking for a Doha-based Business Development Manager to help build the business from the ground up. Working directly with Lime Tech’s directors, our Qatari partners and our UK delivery team, you will lead business development in Qatar and help shape our wider regional growth. We need someone who understands the contractor market, knows how industrial services are bought, and can turn a useful conversation into a properly scoped commercial opportunity. This is a hands-on business-building role—not a position managing an established portfolio of accounts.<br>What we do Lime Tech provides the people, equipment, training and specialist support that help contractors deliver industrial and energy projects. A customer might need additional mechanical or electrical personnel, a confined-space rescue team, someone to manage its safety equipment, or a complete technical work package. We can provide an individual service or bring several together under one delivery lead. Our services include:<br>Skilled people and supervision: Mechanical and electrical personnel, HSE professionals, supervisors, painting and coatings personnel, rope-access technicians and general operatives.<br>Site safety and rescue: Confined-space rescue, entry attendants, fire watchers and remote-monitored confined-space management.<br>Equipment and training: Gas detection, breathing apparatus and associated safety equipment, including supply, management, maintenance and user training.<br>Specialist teams and managed packages: Rope access, coatings repairs, high-pressure jetting, managed HV installation and testing, and outsourced site HSE teams. You will have the support of our UK technical and operational team. You do not need to be the technical expert in every service, but you must be able to recognise a genuine requirement, ask the right questions and involve the right people.<br>Your role Our initial customers will be main contractors and subcontractors already delivering work in Qatar. Your job is to understand what they need and establish where Lime Tech can make a practical contribution. You will:<br>Develop contractor relationships across construction, maintenance, shutdowns, industrial services, power, oil and gas, fabrication and marine work.<br>Find specific opportunities: An upcoming shutdown needing rescue cover, a contractor short of specialist personnel, an equipment-management requirement or a defined electrical work package.<br>Manage the sales process from first contact through site meetings, enquiries, proposals, negotiation and contract award, within agreed commercial authority.<br>Work with our Qatari partners to turn introductions into productive meetings, clear requirements and dated next steps.<br>Coordinate with our UK team on scope, pricing, personnel, equipment and delivery readiness—making commitments we can fulfil.<br>Build repeat business through clear handovers, regular customer contact and disciplined follow-up, while maintaining an accurate opportunity pipeline and sales forecast. You will also help coordinate contractor supplier registration and prequalification where required, ensuring these activities support real opportunities rather than becoming an administrative exercise.<br>Who we’re looking for We are looking for someone already based in Doha who brings:<br>A proven record of winning business in Qatar within industrial services, engineering, technical workforce supply, maintenance, safety equipment or a closely related field.<br>Established, relevant contractor relationships and the ability to build new ones with project managers, contract managers, maintenance teams and subcontract buyers.<br>Commercial judgement: An understanding of margins, payment terms, buying processes and the difference between an interesting conversation and a genuine opportunity.<br>A practical, self-directed approach: Comfortable arranging meetings, visiting sites, preparing proposals and following through without a large local support team.<br>Strong business English and clear communication, with the confidence to work closely with customers, local partners and our UK technical team. Experience working with UK engineering or industrial-services businesses would be useful, as would experience helping establish or grow a regional operation. Arabic language skills would be an advantage. We are interested in what you have helped win and how you achieved it—not simply the size of your contact list.<br>Why join Lime Tech? This is an opportunity to take a central role in establishing a new regional business, supported by Qatari partners and Lime Tech UK’s existing delivery capability. You will work directly with the people making the decisions, help shape our customer base and commercial approach, and see the effect of your work on the business as it develops. The immediate focus is Qatar. The longer-term opportunity is to help develop Lime Tech’s presence across the Middle East. Success will mean qualified enquiries, commercially sound contracts, successful delivery and repeat customers—not just meetings and proposals.<br>Interested? Please send your CV and a short introduction to enquiries@limetechengineering.co.uk, using the subject:Business Development Manager – Doha Please include your current location, notice period, salary expectations and two brief examples of relevant business you have helped win. Tell us the type of customer, the service sold and your involvement; there is no need to disclose confidential client information. Applications will be assessed on relevant experience, capability and suitability for the role.<br>Lime Tech Engineering People. Competence. Safety. Performance. Delivered.#Hiring #Doha Jobs #Business Development #Qatar #Industrial Services #Engineering #Lime Tech

Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Os Marriott Hotels trabalham para elevar a arte da hotelaria, inovando a cada oportunidade enquanto mantêm o conforto e familiaridade pelos quais são conhecidos por todo o mundo. Como membro dos Marriott Hotels, você ajuda a cumprir a promessa de "sempre oferecer uma ótima hotelaria", ao prestar um atendimento gentil, simpático e moderno, que incorpora e expande um legado. Com um nome que é sinônimo de hotelaria por todo o mundo, temos orgulho de convidar você a explorar uma carreira nos Marriott Hotels. Ao entrar para os Marriott Hotels, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.<br><br>O JW Marriott faz parte do portfólio de luxo da Marriott International e consiste em mais de 100 belos hotéis em cidades emblemáticas, além de locais de resort pelo mundo. O JW acredita em priorizar nossos colaboradores. Se nossos funcionários estão felizes, nossos hóspedes estarão felizes. Os colaboradores JW Marriott são confiantes, inovadores e autênticos e representam o legado da marca do fundador da empresa J. Willard Marriott. Nossos hotéis oferecem uma experiência profissional única, onde você faz parte de uma comunidade e aproveita vínculos verdadeiros com um diversificado grupo de colegas. O JW cria oportunidades de treinamento, desenvolvimento, reconhecimento e, o que é mais importante, fornece um local onde se pode correr atrás dos seus sonhos num ambiente de luxo, focado no bem-estar holístico. O tratamento excepcional dado aos nossos hóspedes começa por tratar bem nossos funcionários. É este o tratamento JW. Ao entrar para o JW Marriott, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p><b>About the location:</b></p><br><br><p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p><br><br><br><p><b>Our Team: - </b></p><br><br><p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion. </p><br><br><br><p><b>Who We Look For: </b></p><br><br><p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.&nbsp;</p><br><br><br><p><b>Job Description: -&nbsp;</b></p><br><br><p>The Outlet Manager must maintain and control a high level of guest service achieved by ensuring consistent and thoughtful service, demonstrated by the staff.&nbsp;</p><br><br><br><ul><li><p>Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel’s Restaurant to ensure that established cultural and core standards are met.&nbsp;</p><br><br></li><li><p>Manage the Dining operation and its respective employees inclusive of managers.&nbsp;</p><br><br></li><li><p>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.&nbsp;</p><br><br></li><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control&nbsp;</p><br><br></li></ul><ul><li><p>Attend regular operational meetings to ensure effective coordination and cooperation between departments&nbsp;</p><br><br></li><li><p>Process the payroll and gratuity reports as required&nbsp;</p><br><br></li><li><p>Work harmoniously and professionally with co-workers and supervisors&nbsp;</p><br><br></li><li><p>Describe and ensure quality of all food items, ingredients, and preparation methods.&nbsp;</p><br><br></li><li><p>Work closely with the Restaurants and IRD Manager, assigned Sous Chef and pastry to maintain effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.&nbsp;</p><br><br></li></ul><ul><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.&nbsp;</p><br><br></li><li><p>Observe physical condition of facilities and equipment in the restaurant and make recommendations for corrections and improvements as needed. Inspect the restaurant for spot checks on bar set ups as well as random quality checks to build guest loyalty in return.&nbsp;</p><br><br></li><li><p>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.&nbsp;</p><br><br></li></ul><br><p><b>Preferred Qualifications and Skills&nbsp;</b></p><br><br><ul><li><p>Excellent English language skills both written and verbal&nbsp;</p><br><br></li></ul><ul><li><p>College degree, preferably in Hospitality Management&nbsp;</p><br><br></li><li><p>4 to 6 years of experience in a similar position&nbsp;</p><br><br></li><li><p>Strong supervisory and managerial skills&nbsp;</p><br><br></li><li><p>Excellent interpersonal and problem-solving skills&nbsp;</p><br><br></li></ul><br><p><b>Our Offering: - </b></p><br><br><ul><li><p>Deeply instilled values-based company culture&nbsp;</p><br><br></li><li><p>Opportunities to build a successful career with global potential </p><br><br></li></ul><ul><li><p>Unique strong culture – diversity&nbsp;</p><br><br></li><li><p>Living accommodation in a high quality, well-resourced apartment </p><br><br></li><li><p>Excellent Training and Development opportunities&nbsp;</p><br><br></li><li><p>Employee Recognition Programs​&nbsp;</p><br><br></li><li><p>Complimentary nights at FS Hotels Worldwide </p><br><br></li></ul><ul><li><p>Paid annual home leave tickets </p><br><br></li><li><p>Complimentary meals in employee restaurants </p><br><br></li><li><p>Free transportation to work </p><br><br></li><li><p>Medical coverage&nbsp;</p><br><br></li></ul><br><br><br><br><br><br> </div>

Company Description <br> <p> <strong>Raffles Hotels &amp; Resorts</strong> </p> <p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p> <p> </p> <p> <strong>Fairmont Hotels &amp; Resorts</strong> </p> <p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p> <p> </p> <p> <strong>About Raffles &amp; Fairmont Doha</strong> </p> <p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p> <p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p> <p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today s global traveler.</p> <p>Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p> <p> </p> <p> <strong>About the Application Process</strong> </p> <p>At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p> <br> <div>Job Description</div> <br> <p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Housekeeping Manager.</p> <p>The Housekeeping Manager is responsible for leading the housekeeping operation across the two properties, ensuring exceptional standards of cleanliness, presentation, guest comfort, service, and operational efficiency. The role requires strong leadership, attention to detail, and close coordination with Front Office, Engineering, Laundry, and other departments. </p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Lead and manage daily housekeeping operations across guest rooms, suites, public areas, and back-of-house areas</li> <li>Ensure all rooms and public areas consistently meet Raffles and Fairmont luxury service and cleanliness standards</li> <li>Supervise, coach, motivate, and develop housekeeping supervisors, room attendants, housepersons, and other team members</li> <li>Plan staffing, schedules, room assignments, daily workload, and departmental priorities</li> <li>Conduct regular inspections of guest rooms, suites, public areas, VIP rooms, and turn-down service</li> <li>Coordinate closely with Front Office to ensure accurate room status and timely room readiness</li> <li>Monitor and control housekeeping inventory, including linen, amenities, cleaning supplies, chemicals, and equipment</li> <li>Coordinate with Engineering to report and follow up on maintenance issues and room defects</li> <li>Handle guest requests, complaints, preferences, and service recovery in a professional manner</li> <li>Ensure compliance with hotel standards, health and safety regulations, hygiene, sanitation, and fire safety procedures</li> <li>Support recruitment, onboarding, training, performance management, and development of housekeeping colleagues</li> <li>Monitor departmental productivity, quality standards, operational KPIs, and cost control</li> <li>Implement deep-cleaning schedules, preventive maintenance programs, and continuous improvement initiatives</li> <li>Maintain effective communication and coordination with Front Office, Engineering, Laundry, and other hotel departments</li> <li>Ensure proper handling and control of lost and found items</li> <li>Promote teamwork, employee engagement, and a positive service culture</li> <li>Support sustainability initiatives and minimize wastage of water, energy, chemicals, and supplies</li> <li>Ensure consistent delivery of exceptional guest experiences in line with Raffles and Fairmont brand standards</li> </ul> <br> <div>Qualifications</div> <br> <p> <strong>What will you bring to this role?</strong> </p> <ul> <li>Bachelor s degree or diploma in Hotel Management, Hospitality Management, or a related field</li> <li>Minimum 3 5 years of housekeeping experience in a luxury hotel environment, with supervisory or management experience</li> <li>Previous experience in a five-star or luxury hospitality property is highly preferred</li> <li>Strong knowledge of housekeeping operations, room inspections, cleaning standards, and luxury guest service</li> <li>Proven leadership, team management, coaching, and training skills</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational, planning, and problem-solving abilities</li> <li>Good knowledge of health, safety, hygiene, and sanitation standards</li> <li>Experience with housekeeping systems and hotel property management systems</li> <li>Strong understanding of inventory management, cost control, and departmental budgeting</li> <li>Ability to work under pressure in a fast-paced luxury hotel environment</li> <li>Strong attention to detail and commitment to quality</li> <li>Proficiency in English; additional languages are an advantage</li> <li>Previous experience in Qatar or the Middle East is an advantage</li> <li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li> <li>Foster an inclusive environment where every individual feels valued and respected</li></ul> <br>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Essential Duties and Responsibilities Ensure that all company minimum brand standards have been implemented. Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Contribute to the collective commitment of a unique guest experience - to create a sense of place. Support new members of the housekeeping team. Review guest requests prior to arrival and ensure that they are properly set up on a timely manner. Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction. When on early shift, obtain the office and lost property keys from Security and prepare worksheets for the day (Room Attendants, Floor Porters and Floor Supervisors). Allocate check out rooms to early starters. Ensure all work assignments are distributed evenly and fairly. Ensure the white board in the housekeeping office is maintained with pertinent information. Issue Housekeeping associates with key cards ensuring the Key Log is correctly completed. Record all guests’ requests and ensure they are dealt with in a timely manner by the relevant Departments/Associates. All guest preferences to be recorded in Triton and Opera as appropriate. Follow up on guest complaints. Ensuring they are correctly documented, and all information passed on to Housekeeping Management. Prepare i Pod chart for following day and ensure adequate coverage for all areas within the Housekeeping Department. Ensure priority rooms are given back within 1 hour and inform Front Office when ready or reason to re-allocate. Deal with Lost Property enquiries and send credit card authorization forms. Ensure that all operation books and documents related to housekeeping are kept up to date. Compile weekly agency timesheets and daily hours. Ensure adequate copies are available for all Associates e.g. worksheets, handovers, etc. Print copy of due out list at 12pm and co-ordinate with Floor Housekeepers and Front Office. Display hospitality skills when dealing with guests and associates. Ensure Lost Property cupboard is kept in a tidy fashion. Deal with associate’s requests such as days off, Bank Holidays, vacation. Develop a Team spirit among the housekeeping department. Ensure room inspection program is being carried out efficiently. Ensure payroll system is kept updated. Schedule to be inputted weekly and report printed each Monday for approval by HOD. Report all disciplinary and grievance matters immediately to Director of Housekeeping/Assistant Director of Housekeeping. Liaise with Agencies to book or cancel associates and/or report sickness and absenteeism. Liaise with outside contractors i.e. window cleaner. Must respond to all guest requests in a prompt and courteous manner. Attend all departmental meetings if required. Attend training sessions both internal and external. Complete any special assignments directed by the Director of Housekeeping. Report all malfunctions on assigned floors to Engineering department. Follow up any reports taking further action if required. Ensure lost and found items are turned directly into Security and the lost property procedure followed.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values at all times.

Additional Information<br><br>Job Number 26115234<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met For Restaurant<br><br> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains food preparation handling and correct storage standards. Recognizes superior quality products, presentations and flavor. Plans and manages food quantities and plating requirements for the restaurant. Communications production needs to key personnel. Assists in developing daily and seasonal menu items for the restaurant. Ensures compliance with all applicable laws and regulations regulations. Follows proper handling and right temperature of all food products. Estimates daily restaurant production needs. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Checks the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented and creates decorative food displays.<br><br>Leading Kitchen Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Leads shift teams while personally preparing food items and executing requests based on required specifications. Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensuring and maintaining the productivity level of employees. Ensures employees are cross-trained to support successful daily operations. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br>Establishing and Maintaining Restaurant Kitchen Goals<br><br> Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Effectively investigates, reports and follows-up on employee accidents. Knows and implements company safety standards.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Handles guest problems and complaints. Interacts with guests to obtain feedback on product quality and service levels.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. Manages employee progressive discipline procedures. Participates in the employee performance appraisal process, providing feedback as needed. Uses all available on the job training tools for employees. Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Ensures and maintains the productivity level of employees.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Supervises kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Assists Executive Chef with all kitchen operations.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assists individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Strives to improve service performance.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Sets a positive example for guest relations.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Manages payroll administration.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Participates in employee progress discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Participates in the development and implementation of corrective action plans.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>每日協助前廳部經理管理前廳部職能並監督員工。前廳區包括行李員/門衛、總機和客戶服務/前臺。指導並與經理和員工合作，執行確保高效入住和退房流程的程序。確保客人和員工的滿意度，並最大限度地提高部門的財務業績。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED)；2 年賓客服務、前臺或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得酒店及餐廳管理、酒店管理、工商管理或相關專業的兩年制學位；不要求工作經驗。<br><br>核心工作活動<br><br>維護客戶服務和前臺目標<br><br> 管理日常運營，確保品質和標準，且每天滿足客戶的期望。 制定具體的目標和計劃，以便優先考慮、組織和完成工作。 處理投訴，解決糾紛，解決不滿和衝突，或與他人進行協商。 監督人員編制，確保賓客服務、運營需求和財務目標均得以滿足。 確保與員工進行經常性的持續溝通，以建立業務目標意識，傳達期望，認可績效並實現期望的結果。 瞭解部門運營對酒店整體財務目標和宗旨的影響，並設法實現或超越目標。<br><br>支援前臺團隊管理<br><br> 利用人際關係和溝通技巧來引導、影響和鼓勵他人；宣導健全的財務/業務決策；表現出誠實/正直；以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣，示範適當的行為。 監督和管理員工。管理所有日常運營。充分瞭解員工的職位，以便在員工缺勤時履行職責。 與員工建立和保持開放的協作關係，並確保員工在團隊內部也這樣做。 在前廳部經理或助理前廳部經理缺勤時，監督前廳部的所有區域。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務，實現客戶滿意並保留客人。 透過溝通和協助個人瞭解客人需求，並在需要時提供指導、回饋和個人輔導，改善服務品質。 回應並處理客人的問題和投訴。 為客戶關係樹立積極的榜樣。 授權員工提供卓越的客戶服務。 觀察員工的服務行為並向個人和/或經理提供回饋。 與客戶互動，以獲得關於產品品質、服務水準和總體滿意度的回饋意見。 確保員工瞭解客戶服務的期望和因素。 與客人互動並獲得對產品品質和服務水準的回饋。 在所有部門會議期間強調客人滿意度，並專注於持續的改進。<br><br>管理專案和政策<br><br> 實施客戶認可/服務計劃，傳達並確保該流程。 培訓員工並監督遵循所有信貸政策和程序，以減少壞賬和退款。 監督當天的銷售程序，最大限度地提高客房收入並控制酒店的入住率。 監督前臺日常輪班運作，並確保遵守所有政策、標準和程序。 確保酒店政策被公平一致地執行，根據標準和當地運作程序（SOP 和 LSOP）完成懲戒程序和存檔，並支援同事評議流程。<br><br>支持人力資源活動<br><br> 支持他人的發展需求，並指導、輔導或以其他方式幫助他人提升知識或技能。 徵求員工回饋意見，採用「門戶開放」政策，並審查員工滿意度結果，以確定和解決員工的問題或疑慮。 將關於員工滿意度的問題提請部門經理和人力資源部注意。 根據需要協助面試和聘用具備適當技能的團隊成員。 支持部門入職培訓計劃，讓員工接受適當的新員工培訓，以成功履行工作職責。 參與員工漸進性懲處程序。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果，以選擇最佳解決方案並解決問題。 及時向高管、同事和下屬通知和/或更新相關資訊。 在必要時履行前臺的所有職責。 在必要時，實行前臺換班。 開展部門會議並不斷傳達關於前臺目標的明確一致資訊，以實現期望的績效。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主，歡迎所有人並為其提供入職機會。我們積極營造包容的環境，尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視，包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>艾美酒店以令人神往的旅遊時代為靈感，以歐洲文化對享受精彩人生的經典追求呈現每一種文化。我們的賓客是心懷好奇、滿蘊創意的大都會文化愛好者。他們期待每一次建立聯繫的機會，也喜歡放慢腳步細品當地風情。艾美酒店願為賓客提供令人難忘的特色服務與體驗，鼓舞他們享受精彩人生。我們歡迎充滿好奇、富有創意和飯店人才加入我們的團隊。如果您喜歡與志同道合的賓客打交道，也渴望為它他們營造意想不到的體驗，我們誠邀您與艾美酒店攜手譜寫未來的職業生涯。加入艾美酒店，便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程，發揮個人價值，追求 人生目標，加入 卓越國際團隊，展現 真我風采。