وظائف مطورى واجهة مستخدم

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p>في F5، نسعى لإحياء عالم رقمي أفضل. فرقنا تمكّن المؤسسات حول العالم من إنشاء تطبيقات آمنة وتشغيلها وتطويرها التي تعزز كيفية تجربتنا لعالمنا الرقمي المتطور. نحن شغوفون بالأمن السيبراني، من حماية المستخدمين من الاحتيال إلى تمكين الشركات من التركيز على الابتكار.&nbsp;<br>&nbsp;</p><br><p>كل ما نفعله يركز حول الناس. وهذا يعني أننا نولّي أهمية قصوى لكيفية جعل حياة عملائنا، وعملائهم، أفضل. كما أننا نولي أولوية لمجتمع F5 المتنوع حيث يمكن لكل فرد أن يزدهر.</p><br><p>في F5، تستند مهمتنا إلى حقيقة أن الأعمال تعتمد على التطبيقات<b>.</b>&nbsp;</p><br><p>اعتقادنا الطويل الأمد بأن التطبيقات هي الأصول الأكثر قيمة لأي منظمة في العصر الرقمي كان أساس استراتيجيتنا لنصبح الرائد في <b>خدمات التطبيقات عبر تعدد السحابات</b>. عند الجمع بين خبرة F5 التي تدعم أكثر من نصف تطبيقات العالم عبر جميع أنواع البيئات، لديك شركة تعرف كيف تقدم وتؤمن المزيد من التطبيقات، وأكثر قيمة، من أي شركة في الصناعة.&nbsp;</p><br><p>هذا يعني أننا قادرون على تقديم وحماية التطبيقات—التطبيقات التي تولّد الإيرادات وتثبّت العلامة التجارية—from النقطة التي تُنشأ فيها حتى النقطة التي يتفاعل معها المستهلكون. بعبارة أخرى، من <b>"الكود إلى العميل".</b> هذا يجعل القوى المجمعة لـ F5 ضرورية للغاية لأي مؤسسة رقمية في العالم، بما في ذلك أكبر المؤسسات في العالم ومزودي الخدمات والمؤسسات المالية والتعليمية والجهات الحكومية والعلامات التجارية للمستهلكين.&nbsp;</p><br><p>في F5، نبني ثقافة يمكن للجميع فيها أن يكونوا أنفسهم وأن يصلوا إلى أقصى إمكاناتهم.​ كقادة أعمال عالميين، نعرف أن التنوع يدفع الابتكار، ويجعل كل ما بنيناه أفضل لعملائنا، ويعزز نجاحنا. نعلم أن المكون السحري هو اختلافاتنا، عندما يتم احتضانها بتواضع واحترام. وبما أننا نعرف هذا، نعتقد أن أفضل المواهب تتواجد في تنوع الخلفيات والخبرات والوجهات النظر الفردية لمساعدتنا جميعاً على الازدهار. ​&nbsp;</p><br><p>كجزء من نمونا، نحن الآن نبحث عن مُدير حساب أول موهوب سيغطي الحسابات الرئيسية في قطر والكويت.</p><br><p>ستكون مُعرفًا ومؤديًا موهوبًا في هذا الدور بنشاط عالي، واستقلالية، وتتحمل المسؤولية عن أرقامك وكيفية تنفيذك للبيع للعملاء في إقامتك. نظرًا لأنه دور عالي اللمس مباشر حيث تتم جميع المبيعات من خلال شركائنا في القنوات، ستتأكد من الاستفادة الكاملة من شركائنا وفرق حسابات شركاء القنوات في توليد العملاء المحتملين، تخطيط الحساب، وتطوير الحسابات الجديدة للأعمال القائمة والجديدة. ستكون على دراية بمساحة التكنولوجيا لدينا، ربما تعرف محفظة F5 وتتركّز على بيع خدمات السحابة. المفتاح سيكون شغفك وهوسك لحل تحديات العملاء ومساعدتهم من خلال تحولهم الرقمي.</p><br><p>لقد تناولنا بعض النقاط التفصيلية حول الدور فيما يلي. خذ بعض الوقت للقراءة ونتطلع للحديث معك حول هذه الفرصة.&nbsp;</p><br><p><b>دورك:</b>&nbsp;</p><br><ul><li>تطوير العملاء عبر كبار العملاء في قطاع النفط والغاز في قطر ومزيج من الحسابات الكبرى في السوق الكويتي.</li><li>المسؤول عن تخطيط الإقليم من خلال البحث والتطوير والصيانة لخطة المبيعات والتسويق طويلة وقصيرة المدى.&nbsp;</li><li>تطوير علاقات العملاء وتوليد العملاء المحتملين مع شركاء القنوات، بناء العلاقات وتطوير الفرص من خلال التواصل الفعّال وعرض حلول F5 مع مهندس النظام. وهذا يشمل أيضاً تدريب وتثقيف العملاء حول قصة F5 ``من الكود إلى العميل``. تطوير وتقديم عروض المبيعات وإغلاق المبيعات بشكل مهني وفعال. بما في ذلك: تطوير عروض تقنية (تعاوناً مع فريق ما قبل البيع الفني في F5) واستضافة ورش عمل للعملاء والشركاء.&nbsp;</li><li>الحفاظ على معرفة محدثة باتجاهات الصناعة والتطورات التقنية واللوائح الحكومية التي تؤثر على الأسواق المستهدفة.&nbsp;</li><li>فهم احتياجات أعمال المنظمة، تطوير تطبيقات المنتجات والخدمات والتواصل الفعّال مع حلول F5 ذات القيمة المضافة لتلبية تلك الاحتياجات. بما في ذلك: البحث وتطوير قوائم العملاء المحتملين؛ تحديد وتقييم فرص العمل، إجراء مكالمات مبيعات دورية لتطوير العلاقات والمتابعة على العملاء المحتملين&nbsp;</li><li>إعداد مقترحات رسمية وتقديمها لجميع مستويات المنظمة بما في ذلك المستوى التنفيذي&nbsp;</li><li>قيادة المفاوضات، تنسيق عملية اتخاذ القرار المعقدة، وتجاوز العوائق لإغلاق الصفقة بشكل مهني وفعال&nbsp;</li><li>تحمل دور قيادي في تنسيق استراتيجية وتكتيكات الإقليم لفريق دعم المبيعات (المبيعات الداخلية، الهندسة النظامية، مدير القنوات)&nbsp;</li><li>تحمل المسؤولية كاملة عن دقة التنبؤات البيعية بإظهار معرفة عميقة بدورات المبيعات من الاتصال الأول حتى عملية الشراء، والتأكد من استخدام أدوات CRM SalesForce.com بشكل مناسب والحفاظ عليها بانتظام&nbsp;</li><li>تطوير والحفاظ على ملفات تعريف مفصّلة للحسابات الكبيرة في الإقليم، للمراجعة من قبل الإدارة بشكل ربع سنوي&nbsp;</li><li>تقديم تحديثات منتظمة للمدير بشأن قضايا الحساب، الوضع المالي، إلخ.&nbsp;</li><li>الوفاء أو تجاوز حصص البيع وأهداف الإيرادات&nbsp;</li><li>تطوير والحفاظ على اتصالات بشكل تعاوني ومهني مع جميع مستويات الموظفين والعملاء&nbsp;</li><li>مرتكزات مشاريع وبرامج ومبادرات أعمال كبيرة باستخدام الإبداع والمبادرة المثبتة&nbsp;</li><li>التأثير في المستويات العليا ضمن الحساب مثل <span>المدير التنفيذي/المجلس/الرئيس&nbsp;</span></li><li>أداء واجبات أخرى ذات صلة كما تُكلف</li></ul><p><b>ما نتوقعه مثاليًا:</b>&nbsp;</p><br><ul><li>عادةً ما يتطلب وجود عدة سنوات من الخبرة المباشرة في بيئة ذات صلة، مثل SaaS أو PaaS أو IaaS أو الحوسبة السحابية أو الأمن أو بنية الشبكات مع تحقيق الحصة.   &nbsp;</li><li>خبرة قوية تغطي السوق الكويتية</li><li>خبرة في النفط والغاز، الحكومة، الخدمات المالية والمؤسسات الكبرى و/أو حسابات الشركات. &nbsp;</li><li>طموح واصرار بوجود موقف

<h2 class=\"h5\">وصف الوظيفة</h2> <div class=\"t-break\" data-jb-field=\"description\"> <p>نظرة عامة ***هذه الوظيفة مادية في جزر مارتينيز لمساندة LOGCAP*** لديها السلطة والمسؤولية الكامليْن للإدارة الفعالة الشاملة وتخصيص الكوادر والموارد اللازمة للالتزام بجميع مواصفات العقد المتعلقة بإمداد لوجستيات التركيب، الصيانة، النقل، نقطة الشحن والاستلام المركزية، إدارة ممتلكات التركيب، النقل في التركيب، أسطول النقل، خدمة الطعام الكاملة، التجزئة والوقود بالجملة، حافلة النقل، USAMMC-SWA، زجاجة المياه والثلج في الدعم المباشر لمتطلبات برنامج مهمة مديرية اللوجستيات بالحكومة الأمريكية (DOL)، جنباً إلى جنب مع التنسيق المناسب لمديري أقسام البرامج. يتفاعل مع ممثلي الحكومة الأمريكية المحليين كالنقطة الأساسية للاتصال لدى فتكروس لجميع متطلبات اللوجستيات في التركيب. مسؤول بشكل مباشر عن إدارة يوم-يوم، الإشراف، وأداء جميع عمليات اللوجستيات في التركيب؛ الإدارة؛ الدعم؛ مراقبة التكوين؛ إدارة الممتلكات؛ نظام إدارة الصيانة المحوسب؛ TMDE؛ المرافق؛ إدارة الأسطول. يعمل عن كثب مع مدير اللوجستيات الحكومي والموظفين والمنظمات الفرعية عبر DOL الأمريكية لضمان التنسيق والتواصل الصحيحين لتعزيز إنجاز المهمة بشكل عام. يعمل مع قادة LCV الكبار الآخرين لضمان إكمال عمليات عقد LCV بنجاح. مؤهل ومعتمد حسب الحاجة لأداء متطلبات العقد بطريقة فعالة وآمنة وبتكلفة معقولة وفقاً للمتطلبات المحددة في أقسام بيان عمل الأداء (PWS). المسؤوليات هذا الوصف الوظيفي قابل للتغيير في أي وقت حسب احتياجات البرنامج أو الشركة. + يوفر توجيهات أداء فنية لضمان إكمال أهداف البرنامج بنجاح. + ينسق مع قيادة الحكومة الأمريكية وقيادة البرنامج. + يشرف على تنسيق أولويات العمل ومراقبة الأساليب والإجراءات والبرامج. + يطور ويحافظ على العلاقات والشراكات مع العملاء والزملاء وأصحاب المصلحة الآخرين حسب الحاجة. + يؤدي مهام وتكليفات أخرى حسب الحاجة. المؤهلات + الحد الأدنى من المؤهلات: التعليم/الشهادات: سنة واحدة من الخبرة ذات الصلة يمكن أن تُعوض سنة من التعليم، إذا كان الدرجة مطلوبة. + يجب أن يكون قابلاً للحصول على CAC و/أو بطاقة وصول مشتركة (CAC) + درجة البكالوريوس في اللوجستيات وإدارة سلسلة الإمداد + شهادة AMMO62 مفضلة + شهادات CSCP أو CLTD مفضلة + يجب أن يحمل تصريحاً سرياً على الأقل + الخبرة: + يجب أن يمتلك LSD خبرة لوجستية متعددة الوظائف لا تقل عن عشر سنوات تتعلق بمستلزمات quartermaster، الصيانة، النقل، أنشطة وخدمات دعم الإمداد التي توفرها التركيب. + هذا المتطلب غير معفى. + يفضل أن يمتلك المرشحون ست سنوات على الأقل من خبرة اللوجستيات العسكرية متعددة الوظائف على مستوى إشرافي. + الخبرة في إدارة العقود الحكومية مرغوبة بشدة. + المهارات: + يجب أن يكون LSD قادراً على تقديم تحليل للممارسات ومشكلات جميع وظائف مديرية دعم اللوجستيات (LSD) لتسهيل DOL الحكومية الأمريكية من خلال زيادة فعالية الدعم اللوجستي المقدم من التركيب. + مطلوبة مهارات تواصل كتابة ممتازة إلى جانب معرفة عملية بعمليات الحاسوب تشمل جداول البيانات، قواعد البيانات، معالجة الكلمات، وتطبيقات العروض. + مهارات تنظيم وإدارة رائعة مع قدرة قوية على العمل بشكل مستقل كعضو في فريق قوي. + المسؤوليات الإشرافية/الميزانية: + تقديم توجيه واسع واتجاه لفريق متعدد الجنسيات مكون من 150+ شخص. + مسؤول عن ضمان الإدارة الفعالة لميزانية سنوية تتجاوز 2 مليون دولار. + ظروف العمل: + يجب أن يكون قادرًا على العمل في ظروف جوية قاسية بدرجات حرارة تتجاوز 120 فهرنهايت. + بيئة داخلية وخارجية بظروف قاسية جدًا (أي حار، جاف، مغبر، بيئة صحراوية بدرجات حرارة متوسط 30 درجة في الشتاء و130 درجة في الصيف). + يشمل بعض ظروف بيئة الإنتاج الصناعي كذلك. + المتطلبات المادية: + عمل خفيف. الدفع حتى 20 رطلاً من القوة أحياناً، وحتى 10 أرطال بشكل متكرر، وحتى 10 أرطال باستمرار لنقل الأشياء. + قد يتطلب العمل رفعاً ثقيلاً، الانحناء، التسلق، الوقوف الطويل، الجلوس الطويل، والعمل في مناطق قد يوجد فيها احتمال التعرض لعوامل فيزيائية أو كيميائية أو بيولوجية. + مطلوب استخدام الموظف لمعدات الحماية الشخصية (PPE) في بعض الحالات. PPE يشمل، لكن لا يقتصر على، أجهزة حماية الرأس والقدم والجزء العلوي من الجسم والجهاز التنفسي والرؤية والسمع. + يجب الالتزام بجميع لوائح السلامة والحريق وسياسات المنشأة. + الترخيص/الرخصة: + رخصة قيادة سارية والقدرة على الحصول على رخصة سائق مركبة حكومية أمريكية ورخصة قيادة قطرية مطلوبة. + يجب أن تكون قادرًا على الحفاظ على وصول الشبكة الحكومية الأمريكية وامتياز بطاقة CAC. في V2X، نحن ملتزمون بشدة بكل من تكافؤ فرص العمل، بما في ذلك الحماية للمحاربين القدامى والأشخاص ذوي الإعاقة، وتوفير مكان عمل شامل ومتعدد الثقافات. نضمن معاملة جميع الأفراد بالإنصاف والاحترام والكرامة، مع الاعتراف بالقوة التي تأتي من قوة عاملة غنية بتجارب وآراء ومهارات متنوعة. هذا الالتزام، المتوافق مع رؤيتنا وقيمنا الأساسية للنزاهة والاحترام والمسؤولية، يتيح لنا استغلال الفوارق، تشجيع الابتكار، وتوسيع نجاحنا في السوق العالمية، مما يمكّننا في النهاية من خدمة عملائنا بأفضل شكل."</p> </div>

???? Welcome to Your Next Adventure!<br><br>As CRM & Growth Architect Lead, you will own the strategic and technical evolution of our CRM Martech stack, driving platform scalability, advanced personalization, and data governance across all lifecycle initiatives. You will act as the subject matter expert in Braze, managing integrations, overseeing campaign architecture, and serving as the internal bridge between CRM, Product, BI, and Engineering teams. Your work will directly impact how we engage users across verticals, optimize lifecycle KPIs, and scale automation through connected systems and data-driven logic.<br><br>This role is ideal for someone passionate about building robust CRM systems, mentoring technical CRM specialists, and leveraging the full potential of tools like Braze, Big Query, and Liquid Logic to deliver 1:1 personalized experiences at scale.<br><br>???? What You’ll Get Your Hands On<br><br>Martech Ownership & Architecture<br><br> Own the CRM Martech stack to ensure platform scalability, data compliance, and advanced feature adoption across all verticals. Serve as the internal Braze expert, overseeing strategic configuration, data mapping, SDK usage, and API integrations. Lead the governance and evolution of custom attributes, events, and tags to ensure long-term usability and consistency across teams. Collaborate with Data Engineering and BI to maintain real-time pipelines, validate Looker blocks, and enhance downstream usability. Manage all dynamic connections via Connected Content and external data sources for real-time personalization. Act as primary point of contact with Braze Customer Support for all technical escalations and ticket resolutions.<br><br>Campaign Design & Personalization<br><br> Design, build, and maintain scalable lifecycle frameworks across onboarding, reactivation, retention, and loyalty journeys. Develop reusable templates (email, in-app messages, content cards) in HTML, CSS, and Liquid to accelerate campaign velocity and maintain quality. Lead the discovery, testing, and deployment of advanced Braze modules (e.g., Content Cards, AI Catalog, Personalization Paths, Intelligent Timing, etc.). Champion data-driven targeting through predictive segmentation, dynamic audience logic, and 1:1 personalized content using Liquid and behavioral triggers.<br><br>Data Governance & Performance<br><br> Monitor and maintain the integrity of CRM data points, including custom events, attributes, tags, and conversion tracking. Define and implement forecast models to evaluate channel contribution and measure incremental impact of CRM initiatives. Support compliance efforts around opt-in flows, consent management, and data privacy policies across all channels (Push, Email, Whats App, SMS, In-App). Act as the architectural backbone of the Growth function, enabling CRM, Lifecycle, and Analytics teams to execute efficiently at scale.<br><br>Team Collaboration & Enablement<br><br> Provide second-line support for complex CRM flows, dynamic content debugging, and deliverability troubleshooting. Partner with Engineering, Product, and Data teams to prioritize CRM tech debt and plan scalable solutions. Mentor junior CRM and Automation Specialists, lead onboarding for new Martech tools, and maintain internal documentation. Contribute to cross-functional efforts to improve channel health, customer experience, and marketing velocity.<br><br>????‍♂️ The Magic You Bring<br><br> 4+ years of experience in CRM, Marketing Automation, and at least 2+ years of experience in Mar Tech roles. Deep hands-on expertise in Braze, including: Canvases, Content Cards, Currents, SDKs, Connected Content, and advanced segmentation. Fluency in HTML, CSS, Liquid, and usage of dynamic content across campaigns. Strong command of data architecture, including custom attributes, events, APIs, and real-time sync practices. Experience working with warehouse-driven CRM systems (e.g., Big Query, Snowflake) and BI tools like Looker. Familiarity with SQL, REST APIs, ETLs, and SDK event mapping. Demonstrated ability to collaborate cross-functionally with Product, Engineering, and BI. Experience with personalization and recommendation systems. Background in marketing data architecture and streaming data systems. Experience with Braze Currents, Connected Content, Content Cards, or advanced segmentation strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Onboarding Experience Verify and oversee all onboarding activities to ensure completion within established timelines. Ensure enrollment of new associates in all required benefits, including:QIDMedical Insurance Life Insurance Workmen Compensation Insurance Audit Associate Profile in Associate Centre, or any other HRIS System Rosewood Benefits Program Other applicable company and statutory benefits Ensure new joiner communications are completed and distributed. Coordinate with departments to ensure all onboarding documentation is completed accurately. Support enrollment of new associates in attendance and workforce management systems. Ensure insurance coverage is activated prior to the associate's commencement date. Maintain complete and accurate associate records in both digital and physical files.<br>Offboarding Experience Oversee associate separation and clearance processes. Ensure all clearance documentation is completed and submitted on time. Verify attendance records, rosters, and payroll information prior to final settlement processing. Assist associates during exit interview processes. Coordinate cancellation of insurance, benefits, and system access for departing associates. Ensure attendance and leave records are accurately updated and attached to clearance documentation. Maintain complete records of associate separations and exits.<br>Promotion, Transfer & Employment Changes Review promotion and transfer requests for accuracy and completeness. Ensure proposed changes align with approved payroll budgets, forecasts, and workforce plans. Verify that all supporting performance reviews and documentation are attached. Follow up on approvals to ensure timely processing. Update promotion, transfer, and employment change letters in accordance with company guidelines. Coordinate distribution and collection of signed documentation from associates and departments. Update associate records in HRIS Systems. Maintain accurate digital and physical files for all employment changes. Update headcount reports and any other Talent & Culture records accordingly.<br>Payroll Management & HRIS Systems Administration Payroll Administration Maintain accurate and up-to-date payroll and associate information at all times. Ensure updates are processed for new joiners, separations, promotions, transfers, salary changes, and other personnel movements. Ensure all associate documentation is uploaded and maintained in the HRIS and payroll systems. Act as the primary point of contact for HRIS and payroll system-related matters. Create and maintain positions within HRIS systems for recruitment, promotions, and transfers. Support system users and coordinate appropriate access levels. Ensure all positions and reporting lines are maintained accurately within the system. Update and monitor leave balances, public holidays, and attendance records. Monitor attendance records for the Talent & Culture Department.<br>Monthly Payroll Processing Communicate payroll deadlines and closing schedules to departments. Ensure all departmental attendance records are submitted on time. Verify attendance submissions for:Accuracy Completeness Correct coding Appropriate approvals and signatures Validate all new joiner and separation updates prior to payroll processing. Ensure associate banking information and payroll details are updated accurately. Conduct payroll verification checks and submit payroll information to Finance within agreed deadlines. Support payroll reconciliation and audit requirements as needed.<br>Workforce Reporting Update and maintain weekly headcount reports. Prepare monthly Talent & Culture reports, including:Headcount Report Turnover Report Leave Report (Annual Leave, Sick Leave, Absence, Work Injury, etc.) Separation Report Gender Diversity Report Nationality Report Workforce Movement Report Monthly Review OMRMonthly Reconciliation of all Talent & Culture records. Prepare any additional reports as required.<br>Administration, Compliance & Data Management Maintain accurate, up-to-date, and audit-ready filing systems across HRIS (e.g. OASYS), digital platforms, and physical records, ensuring all associate, government relations, and training documentation is properly organized and compliant. Ensure that all Talent & Culture meeting minutes are prepared and circulated within 24 working hours following the completion of each meeting. Ensure all associate documentation (joiners, leavers, contracts, addendums, probation, disciplinary records, etc.) is properly recorded and securely maintained. Support payroll processes through attendance validation, documentation accuracy, and coordination with relevant stakeholders. Monitor probation periods and provide timely reminders to Department Heads to ensure structured performance reviews. Ensure full compliance with company policies, local labor laws, and audit standards at all times. Manage document control including scanning, uploading, and maintaining records within HR systems (e.g., Oasys).<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Onboarding Experience Verify and oversee all onboarding activities to ensure completion within established timelines. Ensure enrollment of new associates in all required benefits, including:QIDMedical Insurance Life Insurance Workmen Compensation Insurance Audit Associate Profile in Associate Centre, or any other HRIS System Rosewood Benefits Program Other applicable company and statutory benefits Ensure new joiner communications are completed and distributed. Coordinate with departments to ensure all onboarding documentation is completed accurately. Support enrollment of new associates in attendance and workforce management systems. Ensure insurance coverage is activated prior to the associate's commencement date. Maintain complete and accurate associate records in both digital and physical files.<br>Offboarding Experience Oversee associate separation and clearance processes. Ensure all clearance documentation is completed and submitted on time. Verify attendance records, rosters, and payroll information prior to final settlement processing. Assist associates during exit interview processes. Coordinate cancellation of insurance, benefits, and system access for departing associates. Ensure attendance and leave records are accurately updated and attached to clearance documentation. Maintain complete records of associate separations and exits.<br>Promotion, Transfer & Employment Changes Review promotion and transfer requests for accuracy and completeness. Ensure proposed changes align with approved payroll budgets, forecasts, and workforce plans. Verify that all supporting performance reviews and documentation are attached. Follow up on approvals to ensure timely processing. Update promotion, transfer, and employment change letters in accordance with company guidelines. Coordinate distribution and collection of signed documentation from associates and departments. Update associate records in HRIS Systems. Maintain accurate digital and physical files for all employment changes. Update headcount reports and any other Talent & Culture records accordingly.<br>Payroll Management & HRIS Systems Administration Payroll Administration Maintain accurate and up-to-date payroll and associate information at all times. Ensure updates are processed for new joiners, separations, promotions, transfers, salary changes, and other personnel movements. Ensure all associate documentation is uploaded and maintained in the HRIS and payroll systems. Act as the primary point of contact for HRIS and payroll system-related matters. Create and maintain positions within HRIS systems for recruitment, promotions, and transfers. Support system users and coordinate appropriate access levels. Ensure all positions and reporting lines are maintained accurately within the system. Update and monitor leave balances, public holidays, and attendance records. Monitor attendance records for the Talent & Culture Department.<br>Monthly Payroll Processing Communicate payroll deadlines and closing schedules to departments. Ensure all departmental attendance records are submitted on time. Verify attendance submissions for:Accuracy Completeness Correct coding Appropriate approvals and signatures Validate all new joiner and separation updates prior to payroll processing. Ensure associate banking information and payroll details are updated accurately. Conduct payroll verification checks and submit payroll information to Finance within agreed deadlines. Support payroll reconciliation and audit requirements as needed.<br>Workforce Reporting Update and maintain weekly headcount reports. Prepare monthly Talent & Culture reports, including:Headcount Report Turnover Report Leave Report (Annual Leave, Sick Leave, Absence, Work Injury, etc.) Separation Report Gender Diversity Report Nationality Report Workforce Movement Report Monthly Review OMRMonthly Reconciliation of all Talent & Culture records. Prepare any additional reports as required.<br>Administration, Compliance & Data Management Maintain accurate, up-to-date, and audit-ready filing systems across HRIS (e.g. OASYS), digital platforms, and physical records, ensuring all associate, government relations, and training documentation is properly organized and compliant. Ensure that all Talent & Culture meeting minutes are prepared and circulated within 24 working hours following the completion of each meeting. Ensure all associate documentation (joiners, leavers, contracts, addendums, probation, disciplinary records, etc.) is properly recorded and securely maintained. Support payroll processes through attendance validation, documentation accuracy, and coordination with relevant stakeholders. Monitor probation periods and provide timely reminders to Department Heads to ensure structured performance reviews. Ensure full compliance with company policies, local labor laws, and audit standards at all times. Manage document control including scanning, uploading, and maintaining records within HR systems (e.g., Oasys).<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.

???? Welcome to Your Next Adventure!<br><br>As CRM & Growth Architect Lead, you will own the strategic and technical evolution of our CRM Martech stack, driving platform scalability, advanced personalization, and data governance across all lifecycle initiatives. You will act as the subject matter expert in Braze, managing integrations, overseeing campaign architecture, and serving as the internal bridge between CRM, Product, BI, and Engineering teams. Your work will directly impact how we engage users across verticals, optimize lifecycle KPIs, and scale automation through connected systems and data-driven logic.<br><br>This role is ideal for someone passionate about building robust CRM systems, mentoring technical CRM specialists, and leveraging the full potential of tools like Braze, Big Query, and Liquid Logic to deliver 1:1 personalized experiences at scale.<br><br>???? What You’ll Get Your Hands On<br><br>Martech Ownership & Architecture<br><br> Own the CRM Martech stack to ensure platform scalability, data compliance, and advanced feature adoption across all verticals. Serve as the internal Braze expert, overseeing strategic configuration, data mapping, SDK usage, and API integrations. Lead the governance and evolution of custom attributes, events, and tags to ensure long-term usability and consistency across teams. Collaborate with Data Engineering and BI to maintain real-time pipelines, validate Looker blocks, and enhance downstream usability. Manage all dynamic connections via Connected Content and external data sources for real-time personalization. Act as primary point of contact with Braze Customer Support for all technical escalations and ticket resolutions.<br><br>Campaign Design & Personalization<br><br> Design, build, and maintain scalable lifecycle frameworks across onboarding, reactivation, retention, and loyalty journeys. Develop reusable templates (email, in-app messages, content cards) in HTML, CSS, and Liquid to accelerate campaign velocity and maintain quality. Lead the discovery, testing, and deployment of advanced Braze modules (e.g., Content Cards, AI Catalog, Personalization Paths, Intelligent Timing, etc.). Champion data-driven targeting through predictive segmentation, dynamic audience logic, and 1:1 personalized content using Liquid and behavioral triggers.<br><br>Data Governance & Performance<br><br> Monitor and maintain the integrity of CRM data points, including custom events, attributes, tags, and conversion tracking. Define and implement forecast models to evaluate channel contribution and measure incremental impact of CRM initiatives. Support compliance efforts around opt-in flows, consent management, and data privacy policies across all channels (Push, Email, Whats App, SMS, In-App). Act as the architectural backbone of the Growth function, enabling CRM, Lifecycle, and Analytics teams to execute efficiently at scale.<br><br>Team Collaboration & Enablement<br><br> Provide second-line support for complex CRM flows, dynamic content debugging, and deliverability troubleshooting. Partner with Engineering, Product, and Data teams to prioritize CRM tech debt and plan scalable solutions. Mentor junior CRM and Automation Specialists, lead onboarding for new Martech tools, and maintain internal documentation. Contribute to cross-functional efforts to improve channel health, customer experience, and marketing velocity.<br><br>????‍♂️ The Magic You Bring<br><br> 4+ years of experience in CRM, Marketing Automation, and at least 2+ years of experience in Mar Tech roles. Deep hands-on expertise in Braze, including: Canvases, Content Cards, Currents, SDKs, Connected Content, and advanced segmentation. Fluency in HTML, CSS, Liquid, and usage of dynamic content across campaigns. Strong command of data architecture, including custom attributes, events, APIs, and real-time sync practices. Experience working with warehouse-driven CRM systems (e.g., Big Query, Snowflake) and BI tools like Looker. Familiarity with SQL, REST APIs, ETLs, and SDK event mapping. Demonstrated ability to collaborate cross-functionally with Product, Engineering, and BI. Experience with personalization and recommendation systems. Background in marketing data architecture and streaming data systems. Experience with Braze Currents, Connected Content, Content Cards, or advanced segmentation strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>As CRM & Growth Architect Lead, you will own the strategic and technical evolution of our CRM Martech stack, driving platform scalability, advanced personalization, and data governance across all lifecycle initiatives. You will act as the subject matter expert in Braze, managing integrations, overseeing campaign architecture, and serving as the internal bridge between CRM, Product, BI, and Engineering teams. Your work will directly impact how we engage users across verticals, optimize lifecycle KPIs, and scale automation through connected systems and data-driven logic.<br><br>This role is ideal for someone passionate about building robust CRM systems, mentoring technical CRM specialists, and leveraging the full potential of tools like Braze, Big Query, and Liquid Logic to deliver 1:1 personalized experiences at scale.<br><br>???? What You’ll Get Your Hands On<br><br>Martech Ownership & Architecture<br><br> Own the CRM Martech stack to ensure platform scalability, data compliance, and advanced feature adoption across all verticals. Serve as the internal Braze expert, overseeing strategic configuration, data mapping, SDK usage, and API integrations. Lead the governance and evolution of custom attributes, events, and tags to ensure long-term usability and consistency across teams. Collaborate with Data Engineering and BI to maintain real-time pipelines, validate Looker blocks, and enhance downstream usability. Manage all dynamic connections via Connected Content and external data sources for real-time personalization. Act as primary point of contact with Braze Customer Support for all technical escalations and ticket resolutions.<br><br>Campaign Design & Personalization<br><br> Design, build, and maintain scalable lifecycle frameworks across onboarding, reactivation, retention, and loyalty journeys. Develop reusable templates (email, in-app messages, content cards) in HTML, CSS, and Liquid to accelerate campaign velocity and maintain quality. Lead the discovery, testing, and deployment of advanced Braze modules (e.g., Content Cards, AI Catalog, Personalization Paths, Intelligent Timing, etc.). Champion data-driven targeting through predictive segmentation, dynamic audience logic, and 1:1 personalized content using Liquid and behavioral triggers.<br><br>Data Governance & Performance<br><br> Monitor and maintain the integrity of CRM data points, including custom events, attributes, tags, and conversion tracking. Define and implement forecast models to evaluate channel contribution and measure incremental impact of CRM initiatives. Support compliance efforts around opt-in flows, consent management, and data privacy policies across all channels (Push, Email, Whats App, SMS, In-App). Act as the architectural backbone of the Growth function, enabling CRM, Lifecycle, and Analytics teams to execute efficiently at scale.<br><br>Team Collaboration & Enablement<br><br> Provide second-line support for complex CRM flows, dynamic content debugging, and deliverability troubleshooting. Partner with Engineering, Product, and Data teams to prioritize CRM tech debt and plan scalable solutions. Mentor junior CRM and Automation Specialists, lead onboarding for new Martech tools, and maintain internal documentation. Contribute to cross-functional efforts to improve channel health, customer experience, and marketing velocity.<br><br>????‍♂️ The Magic You Bring<br><br> 4+ years of experience in CRM, Marketing Automation, and at least 2+ years of experience in Mar Tech roles. Deep hands-on expertise in Braze, including: Canvases, Content Cards, Currents, SDKs, Connected Content, and advanced segmentation. Fluency in HTML, CSS, Liquid, and usage of dynamic content across campaigns. Strong command of data architecture, including custom attributes, events, APIs, and real-time sync practices. Experience working with warehouse-driven CRM systems (e.g., Big Query, Snowflake) and BI tools like Looker. Familiarity with SQL, REST APIs, ETLs, and SDK event mapping. Demonstrated ability to collaborate cross-functionally with Product, Engineering, and BI. Experience with personalization and recommendation systems. Background in marketing data architecture and streaming data systems. Experience with Braze Currents, Connected Content, Content Cards, or advanced segmentation strategies.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Scale’s mission is to develop reliable AI systems for the world's most important decisions. Our core work consists of:<br><br>Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMsUpskilling and advisory services to spread the impact of AI<br><br>Scale is hiring ML Research Engineers to bridge the gap between emerging AI capabilities and mission-critical, real-world impact. In our Global Public Sector (GPS) division, we don’t just implement tools; we conduct applied research to solve the unique challenges of sovereign AI.<br><br>Your role is to move beyond off-the-shelf implementations. You will lead the research into Agent Design, Reliability, and AI Safety, developing novel system architectures that power high-stakes government applications. You will be the bridge between a research paper and a production-ready system that functions at scale.<br><br>The Mission<br><br>Applied Agent Research: Leading the design of reliable, multi-step agentic systems and long-horizon reasoning frameworks that can solve complex problems for national security and public policy. Systemic Evaluation & Red-Teaming: Developing rigorous benchmarks and evaluation protocols to ensure AI systems are safe, unbiased, and performant in high-stakes, non-commercial environments. Model Optimisation & Selection: Conducting deep-dive research into model performance (both open-weight and closed) to identify the best tools for niche domains, optimising them through context engineering, RAG, and other inference-time techniques.<br><br>What You Will Do<br><br>Architect Agentic Systems: Design and build agent architectures, the harnesses, tool-use protocols, and logic flows that allow LLMs to function as reliable, autonomous agents in complex workflows. Drive Reliability & Safety: Research and implement robust evaluation frameworks. This includes red-teaming for sovereign AI requirements and developing strategies to mitigate hallucinations in regulated data environments. Synthesise Deep Research: Build agents capable of autonomous information synthesis and long-horizon reasoning, enabling users to analyse massive datasets and extract actionable insights. Optimize for Niche Domains: Evaluate and adapt models for specialised use cases, such as LLM reasoning for low-resource languages, complex OCR tasks, or working in GPU-constrained environments Build Evaluation Frontiers: Create new, automated benchmarks that define what success looks like for AI in the public sector, ensuring our systems meet the highest standards of accuracy and sovereignty. Consult as a Technical Authority: Act as a subject matter expert for public sector leaders, advising on the practical limits, safety requirements, and performance trade-offs of emerging AI technologies.<br><br>Ideally, You Have<br><br>Engineering Rigour: Exceptional proficiency in Python and experience building agentic harnesses or AI infrastructure. You write production-ready code that is modular, scalable, and reliable. Applied Research Mindset: A track record of taking theoretical AI concepts and turning them into functional prototypes or products. You know how to read a paper and determine if its methods are actually viable for a production system. Evaluation Expertise: Experience in LLM benchmarking, red-teaming, or building evaluations that go beyond standard academic datasets. Advanced Degree: A Master’s or PhD in Computer Science, Mathematics, or a related field (with a focus on ML) is preferred, but we value demonstrated impact and engineering excellence.<br><br>Nice to Haves<br><br>Agentic Systems Expert: Deep experience in building multi-agent systems, including chain-of-thought optimisation and tool-calling reliability. Sovereign AI Experience: Experience working with highly regulated data environments, on-premise deployments, or sensitive government use cases. Inference Optimisation: Knowledge of how to optimise model performance for environments with limited GPU capacity or specific latency requirements. Zero-to-One Mindset: You are comfortable navigating ambiguity and enjoy defining research directions from scratch to solve a specific product or mission need.<br><br>For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process.<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Scale’s mission is to develop reliable AI systems for the world's most important decisions. Our core work consists of:<br><br>Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMsUpskilling and advisory services to spread the impact of AI<br><br>Scale is hiring ML Research Engineers to bridge the gap between emerging AI capabilities and mission-critical, real-world impact. In our Global Public Sector (GPS) division, we don’t just implement tools; we conduct applied research to solve the unique challenges of sovereign AI.<br><br>Your role is to move beyond off-the-shelf implementations. You will lead the research into Agent Design, Reliability, and AI Safety, developing novel system architectures that power high-stakes government applications. You will be the bridge between a research paper and a production-ready system that functions at scale.<br><br>The Mission<br><br>Applied Agent Research: Leading the design of reliable, multi-step agentic systems and long-horizon reasoning frameworks that can solve complex problems for national security and public policy. Systemic Evaluation & Red-Teaming: Developing rigorous benchmarks and evaluation protocols to ensure AI systems are safe, unbiased, and performant in high-stakes, non-commercial environments. Model Optimisation & Selection: Conducting deep-dive research into model performance (both open-weight and closed) to identify the best tools for niche domains, optimising them through context engineering, RAG, and other inference-time techniques.<br><br>What You Will Do<br><br>Architect Agentic Systems: Design and build agent architectures, the harnesses, tool-use protocols, and logic flows that allow LLMs to function as reliable, autonomous agents in complex workflows. Drive Reliability & Safety: Research and implement robust evaluation frameworks. This includes red-teaming for sovereign AI requirements and developing strategies to mitigate hallucinations in regulated data environments. Synthesise Deep Research: Build agents capable of autonomous information synthesis and long-horizon reasoning, enabling users to analyse massive datasets and extract actionable insights. Optimize for Niche Domains: Evaluate and adapt models for specialised use cases, such as LLM reasoning for low-resource languages, complex OCR tasks, or working in GPU-constrained environments Build Evaluation Frontiers: Create new, automated benchmarks that define what success looks like for AI in the public sector, ensuring our systems meet the highest standards of accuracy and sovereignty. Consult as a Technical Authority: Act as a subject matter expert for public sector leaders, advising on the practical limits, safety requirements, and performance trade-offs of emerging AI technologies.<br><br>Ideally, You Have<br><br>Engineering Rigour: Exceptional proficiency in Python and experience building agentic harnesses or AI infrastructure. You write production-ready code that is modular, scalable, and reliable. Applied Research Mindset: A track record of taking theoretical AI concepts and turning them into functional prototypes or products. You know how to read a paper and determine if its methods are actually viable for a production system. Evaluation Expertise: Experience in LLM benchmarking, red-teaming, or building evaluations that go beyond standard academic datasets. Advanced Degree: A Master’s or PhD in Computer Science, Mathematics, or a related field (with a focus on ML) is preferred, but we value demonstrated impact and engineering excellence.<br><br>Nice to Haves<br><br>Agentic Systems Expert: Deep experience in building multi-agent systems, including chain-of-thought optimisation and tool-calling reliability. Sovereign AI Experience: Experience working with highly regulated data environments, on-premise deployments, or sensitive government use cases. Inference Optimisation: Knowledge of how to optimise model performance for environments with limited GPU capacity or specific latency requirements. Zero-to-One Mindset: You are comfortable navigating ambiguity and enjoy defining research directions from scratch to solve a specific product or mission need.<br><br>For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process.<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for the setup and management of the Cyber Security Strategy and Product management function in the Group Information Security (GIS) department. The incumbent will be a banking and finance technology thinker who constantly analyses the market for new technologies that would be best suited to support the Group’s strategy<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Participate in the development, execution and maintenance of the IT Security strategy aligned to the overall corporate strategy, group long term goals and assist in the prioritization process. - Assist in the overall and annual IT Security business planning with the view of achieving the Group’s short term goals and submit periodic reviews and resolution. - Provide inputs to the Technology Key Risk indicators (KRIs) which shall be applicable across the Group to manage Group’s exposure to IT related risks effectively. Lead IT market research and provide applicable suggestions to further the Group’s strategy and develop cost / benefit analysis to alternative technologies and processes. - Focal Point from GIS in the preparation of the GIS budget to support Group’s long and short term goals. - Responsible for coordinating all aspects of the GIS budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Liaise with all Business Units Heads for preparing the yearly IT Business Plans, Prepare monthly and quarterly update on IT Business Plan. Monitor the Progress Status and raise issues / risks to GIS management. - Produce Availability Plans in line with QNB’s business planning cycle; identifying Availability requirements early enough to take account of procurement lead times. - Create implement and report on Key Performance Indicators (KPIs) for performance monitoring purposes for the GIS group and monitor their achievement on a regular basis. - Produce Capacity Plans in line with QNB’s business planning cycle; identifying Capacity requirements early enough to take account of procurement lead times. - Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. - Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): - Build and maintain strong relationship with all other related departments, external entities and sections within GIS. - Defining & implementing Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) between GIS, IT Group, other Business Units and International Branches. - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Seek to continually exceed internal and external customer expectations through introduction of breakthrough IT Security technologies and processes aimed to improve the Group’s products/services. - Produce regular management reports which include current usage of resources, trends and forecasts - Build and maintain a strong relationship with the Business Relationship Manager, technical teams within IT, finance team and external vendors of products and services - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Review and identify areas for improvement in the process to deliver effective & efficient GIS projects and services - Act as a BCP Coordinator for GIS, coordinate implementation of DR setup as per the defined strategy - Assist in recruiting, motivating and developing personnel to ensure the function is staffed with individuals of the required caliber and that there is adequate succession planning and provision for future demands. - Analyse and recommend new products and solutions for GIS and business users to ensure that the group is upto-date with the latest trends in technology. - Support the new technology’s development process, and ensure that project deliverables are met according to specifications and timeframes. - Compile and present relevant MIS to the Group CISO on a periodic basis for the existing systems and compare the existing functionalities vis-à-vis the efficiencies to be gained from proposed technologies. - Assist in the overall recruitment of the individual resources in the areas concerned - Continuous Improvement: - Set examples by leading improvement initiatives through cross-functional teams ensuring successes. - Identify and encourage people to adopt practices better than the industry standard. - Continuously encourage and recognise the importance of thinking out-of-the-box within the team. - Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: - Possess good knowledge and experience in COBIT and ITIL framework. - Detailed understanding of IT systems and secure architecture designs. - Good understanding of suitable solutions for configuration management, service desk, software library etc. - Identify areas for professional development for self and direct reports and take necessary actions - Hold meetings with direct reports and assess their performance. - Attend specific conferences in areas of financial services technology breakthroughs and innovations to adapt suitable ones to the bank’s security architecture and product portfolio. - Possess a superior knowledge of the GIS structure, its products and related risks together with a good knowledge of operations and related controls. - Identify areas for professional development of self and direct reports and act to enhance professional development of self and others - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. - Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. - Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Lead and develop the Cyber Security Strategy of the bank in line with the business strategy, regulatory requirement, best practices and ongoing cyber security challenges. - Benchmark and evaluate the performance of the technologies engineered and operated by the GIS Cyber Security Technologies & Services teams to ensure that these are kept fine-tuned and updated with the latest technological developments.- Constantly scanning the market and competitors capabilities and bringing in technology proven in other markets and suggesting them across the group. - Keeping the CISO updated with latest developments in Cyber Security and raising any new cyber security risks to his attention. - Maintain the security architecture blueprints of the bank, liaising with the Enterprise IT architect and GITD Heads to develop and track the plans to achieve compliance. - Help to form the Information Security budget in collaboration with the Group Information Security Officer ensuring that systems under management are licensed and appropriately sized for the environment - Ensure that all the licenses and contracts are maintained and kept updated.<br><br>Education And Experience Requirements<br><br> Bachelor’s/Master’s Degree in Computer Science, Computer Engineering or any related subject. Experience in IT service management of systems Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform. At least 15 year’s experience in a major bank of which at least 5 years in bank in a managerial capacity in an IT Security engineering or architecture function. Training courses and certifications in application development, database administration, security, and management is a plus. Professional certifications, an ITIL foundation, TOGAF and COBIT is a must - Professional certification such as CISSP, CISM, CISA is preferred.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate