وظائف مدير البرامج في قطر

The Restaurant Manager is responsible for managing the restaurant outlet with a focus on service standards, customer satisfaction, staffing, operational needs, and financial targets.<br>Key Responsibilities:Ensure that the staff deliver the brand promise and always provide exceptional guest service. Ensure that the staff provide excellent service to internal customers in other departments. Observe employee-guest interactions and coach staff in guest service skills as necessary. Ensure that all guest and internal customer complaints and enquiries are handled in a timely, courteous, and efficient manner, following through to ensure problems are resolved satisfactorily. Ensure that the outlet is operated in line with goals to maximize profitability while delivering on the brand promise. Assist the General Manager of Hospitality in preparing the Annual Business Plan and budget for the outlet. Support the General Manager of Hospitality in analyzing outlet business performance to facilitate accurate and meaningful forecasting. Proactively manage outlet financial targets and costs based on key performance indicators. Ensure that the operation complies with company and regulatory policies relating to financial record-keeping and money handling. Actively participate in weekly yield and revenue management meetings, overseeing the appropriate pricing structures to maximize yield and overall profits across the entire operation. Seize marketing and promotional opportunities to raise awareness and drive outlet revenues. Proactively support the General Manager of Hospitality and the Head of Marketing & Communications to implement the Annual Marketing Plan for F&B operations. Manage the outlet, pursuing excellence and quality in all aspects of the operation. Coordinate proactively and collaboratively with consultant-partner organizations to implement restaurant concept and ensure full delivery of brand promise. Ensure that the outlet and surrounding area are always kept clean and organized. Oversee the preparation and implementation of outlet manpower rosters to effectively meet operational needs. Monitor outlet operations, especially during peak business periods, making resourcing adjustments where necessary. Ensure that the operation and its staff flexibly support and collaborate with other departments. Ensure that the staff are up to date with the availability of seasonal and new items on the menu. Collaborate closely with the Head Chef/Executive Chef and team to optimize the outlet’s operation. Monitor and maintain the quality standards of food and beverage products served in the outlet, providing feedback to the Head Chef/Executive Chef and Team where appropriate. Implement quality management and regulatory compliance strategies by ensuring that all internal and international standards are effectively implemented, e.g., HACCP, health and safety standards, etc. Manage inventory, placing orders for supplies as required by operational needs and building good relationships with external suppliers and vendors. Maintain equipment to a high standard, obtaining technical support (as per operational procedures) to fix any equipment malfunctions in a timely manner. Establish clear direction, prioritize tasks, assign, and delegate responsibility, monitor individual performance, provide regular feedback, and take prompt action where necessary. Control costs by ensuring that the outlet operation minimizes waste, spoilage, and breakages. Drive operational profitability by upselling when opportunities to do so arise. Ensure that the operation complies fully with Company’s policies and procedures. Actively participate in F&B management meetings. Support banqueting and other activities as assigned by the General Manager of Hospitality. Perform any other duties assigned by the General Manager of Hospitality as necessary. Encourage and motivate employees, building trust, respect, and cooperation within the team. Ensure that a positive and harmonious work environment is maintained within the operation. Review and approve all HR-related issues ranging from staff personal issues (leaves, loan approvals) to manpower planning. Support the General Manager of Hospitality with the recruitment, selection, and orientation of outlet staff. Oversee the punctuality and appearance of outlet staff, ensuring that the correct uniform is worn and that staff maintain a high standard of personal appearance and hygiene, according to agreed upon grooming standards. Maximize the effectiveness of outlet staff by developing their skills and competencies through appropriate training, coaching, and/or mentoring. Conduct annual performance management reviews for outlet staff and support them in their professional development goals. Plan and implement effective training programs for staff members. Ensure that staff follow all company and local policies, rules, and regulations, including those related to health and safety, security, etc. Attend training sessions when required and keep up to date with industry developments/practices.<br>Qualifications:Degree in hospitality or relevant certification is preferred At least 6 years of relevant experience in the hospitality/restaurant industry<br>Key Attributes:Well-developed computing skills, including the understanding of relevant IT products and software (Microsoft Word, Excel, Power Point, and ERP)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>This position that focuses on supporting the day-to-day activities in Housekeeping, and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space.&nbsp;Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>Managing Housekeeping Operations and Budgets<br>Ensures knowledge and understanding of OSHA regulations are up to date.<br>Oversees all lost and found procedures.<br>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. <br>Inventories stock to ensure adequate supplies.<br>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>Works effectively with the Engineering department on guest room maintenance needs.<br>Understands and complies with loss prevention policies and procedures.<br>Ensures all employees have proper supplies, equipment and uniforms.<br>Assists in supervising an effective inspection program for all guestrooms and public space.<br>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>Assists in the review of comment cards and guest satisfaction results with employees.<br>Sets a positive example for guest relations.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 5 years of related work experience.<br>Supervisory Experience: At least 3 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Heart of House Manager, you’re not just overseeing daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Lead housekeeping operations: Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Engineering, you’re not just overseeing physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Lead and develop a high-performing team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognise achievements to build a motivated and high-performing team Ensure safety and compliance: Oversee the maintenance of the physical building, mechanical systems, electrical systems, HVAC, and life safety systems, coordinate inspections, and uphold safety and compliance standards in line with national and local regulations Manage daily maintenance operations: Oversee maintenance activities, prioritize tasks, and verify completion through the property maintenance management system; ensure timely resolution of service requests, guest concerns, and emergencies Support property improvement projects: Assist in directing capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory compliance Lead energy efficiency initiatives: Develop and oversee property-wide energy conservation programs to reduce utility costs Drive engineering performance: Monitor departmental Key Performance Indicators (KPIs), including equipment upkeep, audit results, and team productivity and act as need to improve performance Support hotel-wide operational leadership: Collaborate with the broader hotel leadership team in overseeing evacuation procedures, duty manager coverage, and other safety protocols as needed<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><u>Communication</u></strong></span><br><span><strong>Internal Communication:</strong></span><br><span>• &nbsp; &nbsp;VP - Procurement and Contracting (VP)</span><br><span>• &nbsp; &nbsp;Procurement Teams (PT)</span><br><span>• &nbsp; &nbsp;VP/EVP/CEO/EVP (MLT)</span><br><span><strong>Purpose:</strong></span><br><span>• &nbsp; &nbsp;VP / MLT / PT&nbsp;</span><br><span>o &nbsp; &nbsp;As the role will drive the Procurement organization towards best practice and acts as a change agent this role will require extensive alignment &amp; involvement of all business partners, in particular Top Management, IT and Procurement teams.</span><br><span>o &nbsp; &nbsp;Communication of new policies, guidelines and processes to all levels in the Procurement and to stakeholders</span><br><span>o &nbsp; &nbsp;Educate &amp; train all Procurement employees on new tools, processes and systems</span><br><span>• &nbsp; &nbsp;VP</span><br><span>o &nbsp; &nbsp;Force digitalization of the purchase2pay process across Milaha in alignment with IT, Finance.&nbsp;</span><br><span>o &nbsp; &nbsp;Establish spend &amp; performance management and report on progress, achievements and deviations&nbsp;</span><br><span>o &nbsp; &nbsp;Improve Purchasing performance in collaboration with VP Purchasing</span><br><span>o &nbsp; &nbsp;To coordinate the Self-Audit protocols.</span><br><span>• &nbsp; &nbsp;VP / MLT:&nbsp;</span><br><span>o &nbsp; &nbsp;Discuss demand and spend analytics by department/ business unit</span><br><span>o &nbsp; &nbsp;Project manage their assigned resources on initiatives targeting those activities listed in the 'Job Objective'</span><br><span><strong><u>External Communication:</u></strong></span><br><span>Milaha Vendors</span><br><span><strong>Purpose:</strong></span><br><span>• &nbsp; &nbsp;Inform Vendors about their performance and support non-performing vendors to increase performance and reliability. Communicate Milaha expectations &amp; standards (quality, delivery, compliance, collaboration) to suppliers</span><br><span>Occupational Health &amp; Safety and Environment</span><br><span><strong>Accountability:</strong></span><br><span>Accountable to their line manager and direct reports so far as is reasonably practical to ensure:</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; a safe place or work;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; safe systems of work;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; safe plant &amp; equipment;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; provision of information and training.</span><br><span><strong>Responsibility:</strong></span><br><span><strong>Responsible for:</strong></span><br><span>His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities. &nbsp;In particular to:</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Ensure all employees and contractors under their control are competent to undertake their duties;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Ensure all accidents, incidents and near misses are reported and investigated;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Promote good behaviours and set a personal example with regard to occupational health and safety matters.</span><br><span><strong>Authority:</strong></span><br><span>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.</span><br>&nbsp;</p><br><br>Responsibilities:<br><p><span><strong><u>Key Roles &amp; Responsibilities</u></strong></span><br><span>• &nbsp; &nbsp;Drive (digital) process excellence initiatives across the company and lead efforts to enhance capabilities and skills while building a best-in-class Procurement organization supported by state-of-the-art tools &amp; methods</span><br><span>• &nbsp; &nbsp;Set the foundation for effective operations and provide a direction to all other roles in Procurement (incl. Category Managers) by implementing guidelines / practices/ tools/ processes/ KPI to ensure the function and the VP meets its commitments to the organization</span><br><span>• &nbsp; &nbsp;Jointly lead the Milaha Procurement Transformation with the VP to improve value contribution and operational efficiency supported by robust business tools and processes</span><br><span>• &nbsp; &nbsp;Champion the change and develop communication, training and recognition strategy to support the transformation</span><br><span>• &nbsp; &nbsp;Improve Purchasing governance model, standardize processes and tools to drive organizational capabilities and effectiveness&nbsp;</span><br><span>• &nbsp; &nbsp;Drive the Milaha Procurement strategy development process on behalf and under the supervision of the VP and lead future review cycles</span><br><span>• &nbsp; &nbsp;Establish, in alignment with VP, key performance indicators; KPI for the function, developing a regular cadence for updates to the business and operational leadership teams</span><br><span>• &nbsp; &nbsp;Support with VP in the annual goal setting and budgeting process in partnership with finance; drive the reporting process including reports and executive reviews&nbsp;</span><br><span>• &nbsp; &nbsp;Establish and run a yearly Procurement excellence council that drives effectiveness across the end-to-end process</span><br><span>• &nbsp; &nbsp;Ensure continuous alignment of the overall program with the strategic business objectives. Make recommendations for adjustments to enhance performance</span><br><span>• &nbsp; &nbsp;Establish the technology roadmap to support overall efficiency gains by enhancing /further developing current IT systems and adding new tools</span><br><span>• &nbsp; &nbsp;Establish and drive the training agenda for the function&nbsp;</span><br><span>• &nbsp; &nbsp;Support the category management teams with robust Spend Analytics and enhance Market Intelligence to drive a robust pipeline of opportunities</span><br><span>• &nbsp; &nbsp;Lead all Milaha Vendor Management activities to foster supplier integration</span><br><span>• &nbsp; &nbsp;Support VP on Tender Committee related matters</span><br><span>• &nbsp; &nbsp;Manage the quarterly spend analyses activities to improve transparency on the current expenditures and to support purchasing groups identify opportunities for improvement</span><br><span>• &nbsp; &nbsp;Work closely with purchasing groups to ensure analytical support requirements are met on individual categories, and to identify issues/gaps to be addressed&nbsp;</span><br><span>• &nbsp; &nbsp;Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities</span><br><span>• &nbsp; &nbsp;Supervise subordinate staff, assign work activities, monitor performance and review results</span><br><span>• &nbsp; &nbsp;Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism</span><br><span>• &nbsp; &nbsp;Perform other job-related duties as assigned.</span><br>&nbsp;</p><br><br>Qualifications:<br><p><span><strong>Education &amp; Professional Qualification:</strong></span><br><span>Bachelor degree in Engineering, Business Administration, Finance or Economics, or related technical discipline</span><br><span><strong>Professional Experience:</strong></span><br><span>10 years experience within the procurement arena in key positions with responsibilities such as Performance Reporting &amp; Management, and Systems optimization</span><br><span>5 years in experience in leadership role</span><br><span><strong>Geographic Experience:</strong></span><br><span>Not required</span><br><span><strong>Computer Skills:</strong></span><br><span>Microsoft Suite including Visio &amp; Project</span><br><span><strong>Language Skills:</strong></span><br><span><strong>Fluency in English</strong></span><br><span><strong>Market/Industry/Functional Knowledge:</strong></span><br><span>In-depth Procurement, MRP, Master data understanding with respect to ERPs E-Solutions</span><br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span>The Commercial Assurance Director </span><span>is responsible for</span><span>&nbsp;owning the commercial and cash assurance lens across the project portfolio, including cash flow, work-in-progress, certifications, collections, commercial exposure, and revenue protection. The role interrogates entity-reported commercial figures rather than relaying them,&nbsp;</span><span>validates</span><span>&nbsp;reported positions against source documents, and&nbsp;</span><span>identifies</span><span>&nbsp;losses, uncertified earned-value gaps, stale receivables, contractual exposure, and material reporting movements before they reach leadership unannounced.</span></p><br><br><br><u><b>Job Responsibilities 1</b></u> <br> <p><span>Commercial &amp; Revenue Assurance</span></p><br> <br> <p><span>Own the commercial assurance review of cash flow, work-in-progress, certification, collections, and commercial exposure across priority projects.</span></p><br> <br> <p><span>Validate entity-reported commercial figures against source documents, rather than accepting reported numbers at face value.</span></p><br> <br> <p><span><span>Identify</span><span>&nbsp;potential losses, uncertified earned-value gaps, stale receivables, material reporting movements, and commercial risks before they&nbsp;</span><span>escalate to</span><span>&nbsp;leadership without&nbsp;</span><span>prior warning</span><span>.</span></span></p><br> <br> <p><span>Cash Flow, WIP &amp; Collections Monitoring</span></p><br> <br> <p><span><span>Validate cash flow, WIP, and&nbsp;</span><span>collections</span><span>&nbsp;positions for priority projects through cross-checking against supporting records, certification documents, receivables ageing, and related source files.</span></span></p><br> <br> <p><span><span>Identify</span><span>&nbsp;uncertified earned value resulting from internal submission failures, incomplete documentation, delayed certification, or unresolved process breakdowns.</span></span></p><br> <br> <p><span>Distinguish between genuine client disputes and work completed but not submitted or certified due to internal commercial process gaps.</span></p><br> <p><span>Commercial Analysis &amp; Contractual Exposure</span></p><br> <br> <p><span>Review IPC certification cycles, BOQ structures, variation orders, claims, and cost-value reconciliation to assess commercial accuracy and exposure.</span></p><br> <br> <br> <br><br><br><u><b>Job Responsibilities 2</b></u> <br> <p><span><span>Assess contractual notices,&nbsp;</span><span>rejection</span><span>&nbsp;letters, dispute correspondence, and commercial claims to&nbsp;</span><span>determine</span><span>&nbsp;their financial and contractual substance.</span></span></p><br> <br> <p><span>Evaluate CPI and EAC movements from a contractor’s perspective, including causes of cost performance below 1.0 and the credibility of recovery plans.</span><span>Reporting, Escalation &amp; EPMO Issue Management</span></p><br> <p><span>Prepare validated commercial, cash, WIP, certification, collections, and exposure insights for EPMO leadership review using plain commercial language.</span></p><br> <br> <p><span><span>Enter commercial, contractual, and revenue-related risks into the EPMO Tasks &amp; Issues Log with clear&nbsp;</span><span>issue</span><span>&nbsp;ownership, actions, evidence, and escalation requirements.</span></span></p><br> <br> <p><span><span>Escalate commercial concerns where reported positions are unsupported, materially changed, or&nbsp;</span><span>indicate</span><span>&nbsp;potential revenue leakage or contractual exposure.</span></span></p><br> <br> <br> <p><span>People Management</span></p><br> <br> <p><span><span>Work directly with entity commercial teams, project teams, finance teams, and leadership to&nbsp;</span><span>validate</span><span>&nbsp;commercial positions and address&nbsp;</span><span>identified</span><span>&nbsp;gaps.</span></span></p><br> <br> <p><span>Challenge entity commercial teams professionally where reported figures are unsupported, inconsistent, incomplete, or commercially unclear.</span></p><br> <br> <p><span>Influence stakeholders to take corrective actions on WIP, collections, certification delays, stale receivables, and commercial exposure items.</span></p><br> <br> <br> <br> <br> <br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><strong>Commercial &amp; Revenue Assurance</strong></p><br> <p>Strong knowledge of cash flow, WIP, certification, collections, commercial exposure, and revenue protection across construction project portfolios.</p><br> <p><strong>Construction Commercial Management</strong></p><br> <p>Knowledge of IPC certification cycles, BOQ structures, variation orders, claims, cost-value reconciliation, and contractor-side commercial controls.</p><br> <p><strong>Contractual &amp; Claims Understanding</strong></p><br> <p>Ability to interpret notices, rejection letters, dispute correspondence, GCOC/FIDIC-style contract mechanics, and commercial claims to assess financial exposure.</p><br> <p><strong>WIP, Collections &amp; Receivables Analysis</strong></p><br> <p>Ability to analyze WIP, receivables ageing, collections delays, certification backlogs, payment routing issues, and liquidity-related constraints.</p><br> <p><strong>Executive Commercial Communication</strong></p><br> <p>Ability to translate detailed commercial findings into clear executive-level insights using plain commercial language rather than excessive technical jargon.</p><br><br><br><u><b>Job Experience</b></u> <br> <p><span>Minimum 10 years of experience in a construction commercial, quantity surveying, or contractor-side commercial function.</span></p><br> <br> <p><span>Experience in a main contractor or PMO commercial team on major projects is preferred.</span></p><br> <br> <p><span><span>Experience across international, multi-entity, or multi-</span><span>jurisdiction</span><span>&nbsp;project portfolios is&nbsp;</span><span>advantageous</span><span>.</span></span></p><br> <br> <p><span><span>Demonstrable&nbsp;</span><span>track record</span><span>&nbsp;improving WIP, collections, or cash position on live projects or portfolios, not only reporting on them.</span></span></p><br> <br> <p><span><span>Experience working across multiple currencies and&nbsp;</span><span>jurisdictions</span><span>&nbsp;within an international project environment.</span></span></p><br> <br><br><br><u><b>Competencies</b></u> <br>Agility<br>Build High-Performing Teams<br>Build Process and Systems<br>Cost Control L5<br>Drive Cost Optimization<br>Leadership<br>Performance Monitoring &amp; Reporting L5<br>Project Oversight L5<br>Project Tracking and Reporting L5<br>Provide Direction<br>Quality<br>Resilience<br>Risk Management L5<br>Speed of Execution<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Construction Management<br>Master's degree in Quantity Surveying or Finance, Accounting, Economics, Pubic Administration or business administration, and other related field<br><br><br><br> </div>

Senior Project Manager Job Description:We are seeking a seasoned Project Manager to lead transformational, national-scale initiatives in the financial and tax domains. You will manage multi-year, multi-million-dollar programs spanning digital tax systems, e-invoicing frameworks, legal harmonization, and national stakeholder engagement—ensuring alignment with strategic national goals. Key Responsibilities:Project Planning & Execution: Lead the planning, execution, and successful delivery of multi-year mega projects, ensuring alignment with national priorities. Develop and manage project plans, communication plans, and an escalation matrix to address issues and stakeholder expectations. Day-to-Day Project Management: Oversee the day-to-day operations of demanding, large-scale projects, ensuring effective coordination across workstreams, including:Information Systems: Oversee the development and implementation of different-sized information systems projects (SML). Legal & Polices Frameworks: Oversee the development and implementation of different-sized polices and legislation frameworks and ensure projects comply with national tax laws and financial regulations. Awareness Campaigns: Lead national campaigns designed to increase public awareness of TAX systems and e-frameworks. National Rollout Management: lead the phased implementation of national tax reform initiatives, ensuring alignment across technical, legal, and public engagement workstreams, with strict adherence to timelines and performance milestones. Task Breakdown & Work Packages: Break down large-scale tasks into manageable work packages for efficient execution, tracking, and delivery. RACI Matrix Management: Define and manage a RACI matrix (Responsible, Accountable, Consulted, Informed) to clarify roles and responsibilities across all project stakeholders. Risk & Issue Management: Identify and manage project risks and issues proactively, ensuring mitigation strategies are in place and timely resolutions are achieved to keep the project on track. Stakeholder Communication: Maintain strong, clear communication with key stakeholders, including government bodies, legal teams, IT departments, and external consultants, providing regular updates on project progress. Budget & Resource Management: Manage multi-million-dollar project resources, ensuring budgets are adhered to and resources are allocated efficiently. Escalation Management: Handle escalations and conflict resolution to keep projects on schedule and within scope. Reporting & Progress Tracking: Monitor project progress, ensuring deliverables are completed on time and to the required quality standards, providing regular status updates to senior management and stakeholders. Qualifications:Bachelor’s Degree in Project Management, Business Administration, Computer Information Systems, Management Information Systems, Computer Science, or a related field (Master’s preferred). PMP/Prince2 certification or equivalent is highly desirable.15+ years of experience managing large, complex projects in the financial, tax, or public sectors. ERP experience is preferable. Preferred experience implementing national financial and tax regulations, including e-invoicing mandates and Tax systems. Proven experience in rolling out national agenda projects over multiple years, with a track record of managing projects of significant scope and scale. Ability to work effectively in demanding project environments, handling day-to-day project management tasks, including the development of project plans, communication plans, and an escalation matrix. Strong ability to deconstruct complex initiatives into actionable work packages using best practices in RACI, risk mitigation, and stakeholder alignment. Strong understanding of risk and issue management, with the ability to develop mitigation strategies and handle complex project risks. Excellent stakeholder management skills with a proven ability to coordinate diverse entities, including government, legal, and IT teams. Preferred Experience:Experience in managing national-level projects, particularly in the financial or taxation sectors. Expertise in delivering multi-year national agenda rollouts and implementing financial systems and regulations at a national scale. Experience with awareness campaigns targeting national audiences. Knowledge of information systems integration related to Fin Tech and public sector solutions.

Job Description<br><br>Waldorf Astoria Doha West Bay is seeking an exceptional Director of Food & Drinks to lead and elevate our world-class dining operations. The ideal candidate will be a dynamic hospitality leader with a proven track record in luxury hotel food and beverage management, driving guest satisfaction, operational excellence, and financial performance across multiple outlets.<br><br>Key Requirements<br><br>Minimum 3 years of experience as Director of Food & Beverage/Food & Drinks in a luxury hotel environment. Proven experience managing at least 5 restaurants and bars within a luxury hotel or integrated resort. Previous Gulf region experience is essential, with preference given to candidates who have worked in UAE and Qatar. Strong leadership, commercial acumen, and experience in delivering exceptional guest experiences. Demonstrated ability to lead large, diverse teams and drive revenue growth while maintaining luxury service standards. <br><br>Join Waldorf Astoria Doha West Bay and be part of creating unforgettable dining experiences that reflect the luxury and excellence of our brand.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Define F&B operational strategy: Provide leadership direction for the Food & Beverage department to maximize profitability and guest satisfaction by ensuring the highest standards of quality, service, and marketing Drive operational excellence: Plan and oversee the administrative and operational functions of the department, including budgeting, forecasting, and policy implementation, ensuring seamless day-to-day operations. Manage costs and revenue: Implement effective controls for food, beverage, and labor costs while driving revenue through innovative marketing initiatives and service enhancements Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest Satisfaction:Ensures the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture and brand standard. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Implements agreed upon beverage policy and procedures throughout the property. Finance / Administration:Monitor the F&B Cost to ensure it is in line with budget, prepare to take action for any variations. Prepare, recommend, and manage the department’s annual budgets, forecasts, marketing plans and objectives. Ensure the selling price for any item sold is priced using the guidance of the F&B controller and its affiliated system in place, according to corporate office. Ensure that the outlet is running efficiently, including the correct stock levels for all areas, including front and back of house. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Manage all areas of business and T&C administration as required as assigned to you by the DOFB/ADOFB, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the DOFB/ADOFB. Learn and have knowledge about restaurant direct competitors (benchmarking). Achieve the monthly and annual KPO target and the outlet’s revenue. Operations:To have a full working knowledge of the outlet floor plan / layout and all F&B offers. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Check the status of all orders and ensure that they are delivered within designated timelines. Organizing monthly team meeting and Daily Calling every day. Micros, Open Table, Knowcross & all other systems as required. Establish excellent rapport with guests in a professional manner. Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts. Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. Build a personal profile as the managerial face of the restaurant. Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with VIP customers and ensure all information is added to the reservation in-house database. Ensure each associate is always following the bar Order of Service and Standard Operating Procedures. Mentor associates as assigned to you, following all correct training procedures and standards. Monitor associate development on the floor identifying training needs and any areas of concern. To ensure all associates are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the DOFB/ADOFB. Be able to work closely with other departments.

Additional Information<br><br>Job Number 26100308<br><br>Job Category Human Resources<br><br>Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform all Balance Sheet management activities in accordance with the Group’s strategy, risk appetite, regulatory requirements and policies and procedures.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Complies with approved budgets, policies and procedures in relation to balance sheet management operations. Implements KPI’s and best practices for Senior Manager, Balance Sheet Management role. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Assists in building and maintaining strong and effective relationships with all other related units to achieve the Balance Sheet Management goals/objectives. Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory):Performs activities in accordance with the set strategies. Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. Follows up on the timely processing of transactions in coordination with Treasury Operations. Prepares reports under the direct supervision of the SVP, Balance Sheet Management. Monitors gap positions within the delegated authority and under the guidance of the SVP, Balance Sheet Management. Is involved in the structuring of balance sheet management products, as and when deemed necessary by the SVP, Treasury Structured Products and Derivatives. Learning & Knowledge:Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years’ experience in active dealing room, preferably in the Gulf. Excellent oral and written communication skills in English and Arabic (preferable). Good knowledge of a range of derivatives and interest rate products. Good MS Office skills (Word, Excel, Power Point). Understanding hedging techniques in local currencies. Analytical and problem solving skills. Understanding of the local laws, regulations and practices. Good interpersonal skills. Must be able to work effectively under market pressures whilst maintaining<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform all Balance Sheet management activities in accordance with the Group’s strategy, risk appetite, regulatory requirements and policies and procedures.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Complies with approved budgets, policies and procedures in relation to balance sheet management operations. Implements KPI’s and best practices for Senior Manager, Balance Sheet Management role. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External):Assists in building and maintaining strong and effective relationships with all other related units to achieve the Balance Sheet Management goals/objectives. Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory):Performs activities in accordance with the set strategies. Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. Follows up on the timely processing of transactions in coordination with Treasury Operations. Prepares reports under the direct supervision of the SVP, Balance Sheet Management. Monitors gap positions within the delegated authority and under the guidance of the SVP, Balance Sheet Management. Is involved in the structuring of balance sheet management products, as and when deemed necessary by the SVP, Treasury Structured Products and Derivatives. Learning & Knowledge:Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years’ experience in active dealing room, preferably in the Gulf. Excellent oral and written communication skills in English and Arabic (preferable). Good knowledge of a range of derivatives and interest rate products. Good MS Office skills (Word, Excel, Power Point). Understanding hedging techniques in local currencies. Analytical and problem solving skills. Understanding of the local laws, regulations and practices. Good interpersonal skills. Must be able to work effectively under market pressures whilst maintaining<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

Additional Information<br><br>Job Number 26107828<br><br>Job Category Food and Beverage & Culinary<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Developing and Maintaining Budgets<br><br> Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives.<br><br>Leading Food and Beverage Team<br><br> Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br><br>Ensuring Exceptional Customer Service<br><br> Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Drives alignment of all employees, team leaders and managers to the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guest's expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br><br>Additional Responsibilities<br><br> Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><u>Communication</u></strong></span><br><span><strong>Internal Communication:</strong></span><br><span>• &nbsp; &nbsp;VP - Procurement and Contracting (VP)</span><br><span>• &nbsp; &nbsp;Procurement Teams (PT)</span><br><span>• &nbsp; &nbsp;VP/EVP/CEO/EVP (MLT)</span><br><span><strong>Purpose:</strong></span><br><span>• &nbsp; &nbsp;VP / MLT / PT&nbsp;</span><br><span>o &nbsp; &nbsp;As the role will drive the Procurement organization towards best practice and acts as a change agent this role will require extensive alignment &amp; involvement of all business partners, in particular Top Management, IT and Procurement teams.</span><br><span>o &nbsp; &nbsp;Communication of new policies, guidelines and processes to all levels in the Procurement and to stakeholders</span><br><span>o &nbsp; &nbsp;Educate &amp; train all Procurement employees on new tools, processes and systems</span><br><span>• &nbsp; &nbsp;VP</span><br><span>o &nbsp; &nbsp;Force digitalization of the purchase2pay process across Milaha in alignment with IT, Finance.&nbsp;</span><br><span>o &nbsp; &nbsp;Establish spend &amp; performance management and report on progress, achievements and deviations&nbsp;</span><br><span>o &nbsp; &nbsp;Improve Purchasing performance in collaboration with VP Purchasing</span><br><span>o &nbsp; &nbsp;To coordinate the Self-Audit protocols.</span><br><span>• &nbsp; &nbsp;VP / MLT:&nbsp;</span><br><span>o &nbsp; &nbsp;Discuss demand and spend analytics by department/ business unit</span><br><span>o &nbsp; &nbsp;Project manage their assigned resources on initiatives targeting those activities listed in the 'Job Objective'</span><br><span><strong><u>External Communication:</u></strong></span><br><span>Milaha Vendors</span><br><span><strong>Purpose:</strong></span><br><span>• &nbsp; &nbsp;Inform Vendors about their performance and support non-performing vendors to increase performance and reliability. Communicate Milaha expectations &amp; standards (quality, delivery, compliance, collaboration) to suppliers</span><br><span>Occupational Health &amp; Safety and Environment</span><br><span><strong>Accountability:</strong></span><br><span>Accountable to their line manager and direct reports so far as is reasonably practical to ensure:</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; a safe place or work;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; safe systems of work;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; safe plant &amp; equipment;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; provision of information and training.</span><br><span><strong>Responsibility:</strong></span><br><span><strong>Responsible for:</strong></span><br><span>His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities. &nbsp;In particular to:</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Ensure all employees and contractors under their control are competent to undertake their duties;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Ensure all accidents, incidents and near misses are reported and investigated;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Promote good behaviours and set a personal example with regard to occupational health and safety matters.</span><br><span><strong>Authority:</strong></span><br><span>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.</span><br>&nbsp;</p><br><br>Responsibilities:<br><p><span><strong><u>Key Roles &amp; Responsibilities</u></strong></span><br><span>• &nbsp; &nbsp;Drive (digital) process excellence initiatives across the company and lead efforts to enhance capabilities and skills while building a best-in-class Procurement organization supported by state-of-the-art tools &amp; methods</span><br><span>• &nbsp; &nbsp;Set the foundation for effective operations and provide a direction to all other roles in Procurement (incl. Category Managers) by implementing guidelines / practices/ tools/ processes/ KPI to ensure the function and the VP meets its commitments to the organization</span><br><span>• &nbsp; &nbsp;Jointly lead the Milaha Procurement Transformation with the VP to improve value contribution and operational efficiency supported by robust business tools and processes</span><br><span>• &nbsp; &nbsp;Champion the change and develop communication, training and recognition strategy to support the transformation</span><br><span>• &nbsp; &nbsp;Improve Purchasing governance model, standardize processes and tools to drive organizational capabilities and effectiveness&nbsp;</span><br><span>• &nbsp; &nbsp;Drive the Milaha Procurement strategy development process on behalf and under the supervision of the VP and lead future review cycles</span><br><span>• &nbsp; &nbsp;Establish, in alignment with VP, key performance indicators; KPI for the function, developing a regular cadence for updates to the business and operational leadership teams</span><br><span>• &nbsp; &nbsp;Support with VP in the annual goal setting and budgeting process in partnership with finance; drive the reporting process including reports and executive reviews&nbsp;</span><br><span>• &nbsp; &nbsp;Establish and run a yearly Procurement excellence council that drives effectiveness across the end-to-end process</span><br><span>• &nbsp; &nbsp;Ensure continuous alignment of the overall program with the strategic business objectives. Make recommendations for adjustments to enhance performance</span><br><span>• &nbsp; &nbsp;Establish the technology roadmap to support overall efficiency gains by enhancing /further developing current IT systems and adding new tools</span><br><span>• &nbsp; &nbsp;Establish and drive the training agenda for the function&nbsp;</span><br><span>• &nbsp; &nbsp;Support the category management teams with robust Spend Analytics and enhance Market Intelligence to drive a robust pipeline of opportunities</span><br><span>• &nbsp; &nbsp;Lead all Milaha Vendor Management activities to foster supplier integration</span><br><span>• &nbsp; &nbsp;Support VP on Tender Committee related matters</span><br><span>• &nbsp; &nbsp;Manage the quarterly spend analyses activities to improve transparency on the current expenditures and to support purchasing groups identify opportunities for improvement</span><br><span>• &nbsp; &nbsp;Work closely with purchasing groups to ensure analytical support requirements are met on individual categories, and to identify issues/gaps to be addressed&nbsp;</span><br><span>• &nbsp; &nbsp;Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities</span><br><span>• &nbsp; &nbsp;Supervise subordinate staff, assign work activities, monitor performance and review results</span><br><span>• &nbsp; &nbsp;Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism</span><br><span>• &nbsp; &nbsp;Perform other job-related duties as assigned.</span><br>&nbsp;</p><br><br>Qualifications:<br><p><span><strong>Education &amp; Professional Qualification:</strong></span><br><span>Bachelor degree in Engineering, Business Administration, Finance or Economics, or related technical discipline</span><br><span><strong>Professional Experience:</strong></span><br><span>10 years experience within the procurement arena in key positions with responsibilities such as Performance Reporting &amp; Management, and Systems optimization</span><br><span>5 years in experience in leadership role</span><br><span><strong>Geographic Experience:</strong></span><br><span>Not required</span><br><span><strong>Computer Skills:</strong></span><br><span>Microsoft Suite including Visio &amp; Project</span><br><span><strong>Language Skills:</strong></span><br><span><strong>Fluency in English</strong></span><br><span><strong>Market/Industry/Functional Knowledge:</strong></span><br><span>In-depth Procurement, MRP, Master data understanding with respect to ERPs E-Solutions</span><br>&nbsp;</p><br> </div>

Location: Doha, Qatar<br><br>Employment Type: Full-Time<br><br>Experience: 4–6 Years<br><br>About The Role<br><br>Our Client is looking for a commercially driven Customer Success Manager to own client revenue growth, product adoption, retention, and account success across enterprise accounts in Qatar and select GCC markets, including Saudi Arabia, Oman, Bahrain, and Kuwait.<br><br>This is a senior individual contributor role focused on managing strategic enterprise relationships, driving account expansion, and delivering measurable commercial outcomes. The ideal candidate will combine strong Customer Success expertise with a proven ability to manage revenue targets, identify growth opportunities, and engage effectively with executive-level stakeholders.<br><br>Key Responsibilities<br><br>Regional Commercial Growth & Revenue<br><br>Drive end-to-end client revenue growth across Qatar, Saudi Arabia, Oman, Bahrain, and Kuwait. Own and consistently deliver against revenue, retention, and account growth targets. Identify, negotiate, and close cross-sell and upsell opportunities within existing accounts. Develop account growth strategies aligned with client business objectives.<br><br>Redemption & Product Adoption<br><br>Develop a strong understanding of redemption categories, including travel, digital gift cards, experiences, and merchandise. Monitor and drive redemption volumes and overall platform adoption. Collaborate with client and internal Growth teams to tailor offerings to GCC consumer preferences. Identify opportunities to improve engagement, usage, and customer value.<br><br>Strategic Account Management<br><br>Own the post-sale lifecycle for large enterprise, banking, and government-linked clients. Develop and execute structured customer success and account plans. Ensure smooth client onboarding and ongoing adoption. Conduct regular Quarterly Business Reviews (QBRs) with key stakeholders. Proactively identify and mitigate retention and account risks. Build long-term relationships with senior and executive-level client stakeholders.<br><br>Stakeholder Management & Regional Expertise<br><br>Navigate regional procurement processes, governance requirements, and business practices across GCC markets. Build trusted relationships with clients and stakeholders across Qatar, Saudi Arabia, Oman, Bahrain, and Kuwait. Understand local business culture and relationship-driven decision-making processes.<br><br>Cross-Functional Collaboration<br><br>Partner with Product, Growth, Operations, Support, and other internal teams to resolve client issues. Provide actionable client feedback to influence product and roadmap improvements. Coordinate resolution of complex integration, operational, and service-related issues. Ensure client requirements are effectively communicated and addressed internally.<br><br>Required Qualifications & Experience<br><br>4–6 years of experience in Customer Success, Account Management, Key Account Management, or a similar customer-facing commercial role. Proven track record of managing revenue, retention, and account growth targets. Experience managing complex enterprise accounts across Qatar and/or GCC markets, including KSA, Oman, Bahrain, or Kuwait. Strong understanding of enterprise procurement cycles and commercial practices in the Gulf region. Demonstrated ability to identify and close cross-sell and upsell opportunities. Strong commercial acumen with an outcome-oriented approach to Customer Success. Experience managing senior and executive-level stakeholders. Strong communication, presentation, negotiation, and relationship-management skills. Ability to translate product capabilities into clear business value and ROI for enterprise and C-level stakeholders. Fluency in English with strong professional communication skills. Arabic proficiency is preferred. Must be based in Doha, Qatar, with a valid QID / transferable work residency.<br><br>Nice to Have<br><br>Experience in loyalty programs, customer engagement platforms, fintech, or B2B Saa S. Experience working with Tier-1 banks, telecom operators, large conglomerates, or government-linked organizations. Experience managing enterprise accounts across Qatar, Saudi Arabia, Oman, or other GCC markets. Exposure to digital rewards, employee engagement, loyalty, or consumer rewards ecosystems.<br><br>Skills: enterprise sales,revenue growth,customer retention,account management,customer success,upselling,cross-selling

Company Description<br><br>Join Saipem and engineer a sustainable future.<br><br>We are a global leader in engineering and construction for the energy and infrastructure sectors, delivering complex onshore and offshore projects worldwide. Driven by technological innovation as “One Company”, our 30,000 people from over 130 nationalities in more than 50 countries work every day to enable the energy transition toward Net Zero. At Saipem, your expertise helps shape the future globally for environmental sustainability.<br><br>Purpose Of The Position<br><br>As Shipping & Customs Manager you will respond to the Project Director/Technical Manager and be part of the Supply Chain / Logistics function within project execution scope. You will streamline shipping and customs activities, define the most suitable transportation and customs schemes, and supervise the safe, efficient and cost-effective movement of Saipem purchased materials, subcontractors’ equipment and company-provided items in compliance with project requirements, budget and schedule.<br><br>How can you support us? Here below your responsibilities:<br><br>Streamline shipping and customs activities within the supply chain process, coordinating with Procurement, Expediting & Inspection, Asset and Operational Logistics to improve efficiency, competences and cost control. Define the best transportation and customs scheme, including feasibility and cost assessment, according to actual project requirements. Supervise and manage transport and customs formalities for Saipem purchased materials, subcontractors’ equipment and company-provided items from agreed delivery point up to final destination. Support tendering and supply chain functions by defining transportation schemes, assessing feasibility and preparing related budget inputs. Define the overall Project Customs scheme during tendering and execution phases according to project fiscal organization, vendor locations, material origin and applicable customs/fiscal regulations. Support procurement activities by defining contractual delivery terms, providing transport costs, preparing packing specifications and shipping instructions. Liaise with Expediting & Inspection once goods are released for collection, ensuring timely shipment arrangement up to destination. Coordinate with Logistics to define Project Shipping instructions and ensure distribution through the Shipping and Customs Network to all transport offices involved. Support the Insurance department by ensuring proper notification where shipment value exceeds corporate insurance deductibles or when damage occurs during transportation. Review and approve Scope of Works, Purchase Requisitions and Technical Bid Evaluations relevant to Transport Frame Agreements and single dedicated shipments. Manage Transport Agreements and monitor utilization, approving related AfS / WO within power of attorney limits and authorizing SE / Progress Reports. Ensure proper document archiving and traceability of all records relevant to shipping and customs activities. Ensure the required information flow toward competent functions for liquidated damages and price revision matters. Assign Shipping & Customs Coordinators to projects and ensure adequate support from Shipping and Customs officers, including outsourced resources through the network when required. Participate in vendor qualification and provide feedback/reporting on owners, freight forwarders and customs brokers performance.<br><br>What are we looking for?<br><br>Education<br><br>Bachelor’s or Master’s degree in Logistics, Supply Chain Management, Engineering, Business Administration, or related discipline.<br><br>Experience<br><br>Minimum 10–15 years of experience in shipping, customs, logistics or supply chain roles, with proven experience managing transport schemes, customs formalities, vendors, freight forwarders and customs brokers within oil & gas, energy, EPC or large project environments.<br><br>Languages<br><br>Fluent in English (mandatory) Additional languages (Italian, French, Arabic) are a plus<br><br>Technical Skills<br><br>Strong knowledge of shipping, customs and international transport regulations, including customs documentation, declarations, VAT, tariffs, customs brokers and freight forwarder management. Ability to define overall Project Customs schemes according to project fiscal organization, vendor location, country of origin and local regulations. Expertise in transport planning, shipping instructions, packing specifications and Incoterms in line with project and contractual requirements. Experience with Scope of Works, Purchase Requisitions, Technical Bid Evaluations and Transport Agreements for frame agreements and dedicated shipments. Knowledge of port, air and sea operations, including documentation, handling, dangerous goods / out-of-gauge cargo and transport permits where applicable. Ability to manage cost estimation, budget monitoring, reporting and document archiving for shipping and customs activities.<br><br>IT Skills<br><br>Proficiency in Microsoft Office tools Familiarity with document management systems and logistics/shipping tracking tools Experience with ERP systems (e.g., SAP) is an advantage<br><br>What else should you know? <br><br>You will have the opportunity to coordinate international shipping and customs activities and support projects across EMEA and offshore/onshore locations, depending on project requirements.<br><br>What We Can Offer To You<br><br>Permanent Contract – Project-based position Corporate Benefits: We offer a comprehensive benefits package Working Hours: 45 hours (9 hours x 5 days) Availability may be required in line with project and operational shipping/customs requirements Our One Saipem Way soft skills model leverages on skills development, career growth, opportunities to innovate through complex challenges by promoting communication and collaboration to achieve common goals. Location: Doha, Qatar<br>Your opinion helps us grow every day! We would greatly appreciate it if you could share your opinion by completing this short, anonymous survey. https://forms.office.com/e/3s Ce293xsf<br><br>Additional Information<br><br>We support your development! Do you feel you might not fit this role perfectly? If you think you can contribute to our business development in the future, don’t hesitate to apply anyway through our spontaneous application form!<br><br>We embrace diversity! At Saipem, we believe that innovation thrives through diversity. Our culture is built on mutual respect, collaboration, inclusion and the belief that our differences drive our progress.<br><br>Safety and Sustainability matter to us! Operating in difficult and at times extreme situations, the focus is always on the health and safety of people and the preservation of the natural ecosystem.<br><br>Find out more in our career page here and our Instagram profile here.<br><br>One vision, many paths, limitless possibilities.<br><br>PRIVACY POLICY<br><br>In accordance with the Qatar's Personal Data Privacy Protection Law (PDPPL) enacted as Law No. 13 of 2016 (“GDPR”). All interested candidates (L. 903/03) are invited to consult the privacy policy (art 13, 14, D. Lgs 196/03 and art 13 GDPR 679/16)

<strong>Job Location:<br><br></strong>Banana Island Resort Doha By Anantara<br><br><strong>Overview<br><br></strong>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br><strong>General Duties And Responsibilities<br><br></strong>Guard and protect all Hotel property, car parking’s, information, documentation, material, building, and equipment from unauthorized access, theft or sabotage.<br><br>Develop, maintain and document a training plan. Formal job task analysis shall be conducted by the Loss Prevention Team Member and used in the development of the plan with the advice and approval of <strong>PROPERTY LOSS PREVENTION</strong> / security department.<br><br>The Loss Prevention Team Member shall also document training and certification of security officers or other team members of the property in the skills, concepts and other requirements as outlined in the contract.<br><br>Respond to and provide assistance to <strong>PROPERTY LOSS PREVENTION</strong> corporate security, Loss Prevention Team Member, employees, visitors and emergency response personnel involving security and safety related situations, demonstrating common sense and good judgment, and in compliance with <strong>PROPERTY LOSS PREVENTION</strong> policies and procedures.<br><br>Comply with additional responsibilities set forth in special orders, manuals, and procedures issued by the Corporate Office of <strong>PROPERTY LOSS PREVENTION</strong>.<br><br>Collaborate with <strong>PROPERTY LOSS PREVENTION</strong> security and assist law enforcement agencies in connection with crimes committed including maintaining the scene to protect possible evidence in accordance with established procedures.<br><br>Assist in the conduct of inquiries related to losses and thefts of site and personal property, employee misconduct and other security related incidents. Security officer participation in inquiries shall be documented and reported to the <strong>PROPERTY LOSS PREVENTION</strong> /security team supervisor on site and write an incident report.<br><br>Assist in big events and festivals organized by the PROPERTY.<br><br><strong>SECURITY SYSTEMS MONITORING AND RESPONSE<br><br></strong>Respond to all alarm conditions. Monitor and respond in a timely manner to security alarms, intrusion detection systems and other protection devices or equipment as detailed in Hotel/Resort policies.<br><br>Monitor the fire protection system and ensure that in the event of a fire, access by the fire department is not restricted, Loss Prevention team member must remain effectively trained and familiar with evacuation procedures.<br><br>Monitor building and car parks conditions and alarms systems such as gas, fire, heating, ventilation and air conditioning. The Loss Prevention Team Members shall report unusual occurrences as required by post orders to site / property security supervisors.<br><br>Monitor site / property security systems and infrastructure and submit work orders or report to site / property security supervisor as appropriate to initiate repairs.<br><br>Monitor the CCTV and inspect the monitors using a proper checklist form for each and every camera by zone and report any deficiency in the system.<br><br>Monitor the command center and issuing visitors pass following the site safety and security policy and procedures.<br><br>Loss Prevention Team Member need to inspect on a daily bases or as assigned the fire suppression system, fire extinguishers and submit their report to site / Property security management and engineering.<br><br><strong>ACCESS/EGRESS/PATROLLING<br><br></strong>Enforce all access control procedures through the identification of personnel (and visitors) to command center and control of entrances and exits.<br><br>Enforce control Gate Pass over removal of property, documents or equipment as identified by the site / Property management.<br><br>Immediately report to authorized security supervisor when required, incidents involving persons observed attempting to gain, gaining or who have gained unauthorized access to the facilities and surrounding area.<br><br>Conduct routine and random patrols throughout the sites at different zones. Routes shall be varied in order not to establish a pattern by walk, as per Site / Property Security Supervisor instructions.<br><br>The Loss Prevention Team Members during patrol must be acting as trained and s/he must drive safely only on the designated routes within the property and following the rules and regulations of the site / property management, failing to do so the Loss Prevention Team Member will be fully responsible of any incident that will occur due to the conduct committed.<br><br>Conduct perimeter patrol by inspecting the entire perimeter using the guard tour system PROXYPEN / or any patrolling system in place and submit work orders to property security supervisor and engineering (When necessary).<br><br>During patrolling or fix posted security will assist guests/visitors and act as a customer service and showed them directions.<br><br>Inspect all site buildings and facilities after closing hours and make sure all doors are locked and secured.<br><br>Detect all trespassers or person who gain or attempt unauthorized access to restricted area such as electrical and mechanical rooms, offices, car parking’s, restaurant, gift shops, swimming pools, public toilets, First Aid center and prayer rooms by monitoring the closed circuit television system in the security control center and conducting random patrols (might require 2 security staff at a time) throughout the site / property especially at night.<br><br>Hand out day passes to visitors and fill out the provided paper work for the day passes.<br><br>Questions and check ID as instructed by the site / property Management.<br><br>Delivery vehicles shall have visible company identification at all times and security must monitor all deliveries and suppliers accessing the site.<br><br>Admit only authorized personnel to the facility during and after normal working hours.<br><br>Security during patrolling will report and stop any misbehavior and inform to site property security supervisor immediately and write his report according the site rules and regulation.<br><br>Stop any contractor not holding a work permit to work on site / property and report it to site / property security supervisor and engineering department (where applicable).<br><br>Provide traffic, parking and pedestrian control services if needed and requested by site / property management.<br><br>If risk category raised to RED level Loss Prevention Team Members shall conduct searches of vehicles and hand carried items to ensure that prohibited articles are not introduced onto the site / property improperly or removed from the site / property.<br><br>If risk category raised to RED level vehicles searches shall be standardized as per Site / Property Management and conducted in accordance with the written directions.<br><br>Keep parking areas clean and orderly to ensure that space usage is maximized.<br><br>Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts.<br><br>Inspect vehicles in order to detect any damage.<br><br>Lift, position and remove barricades in order to open or close parking areas.<br><br>Escort customers to their vehicles in order to ensure their safety if requested.<br><br>Patrol and using check list for parking lot inspecting: Lighting, Signage, Electronic access controls, Intrusion detection, Emergency phones and Intercoms, Emergency Exit, Lifts, Gates System.<br><br><strong>Qualifications<br><br></strong>With pleasing personality<br><br>With good English communication skills (verbally and written)<br><br>With 1-5 years of experience on the same field<br><br>Not the right fit? 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<p>JOB SUMMARY The Marketing Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.</p><p>CORE WORK ACTIVITIES</p><p>Hotel Marketing and Advertising</p><p>Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. Partners with Operations, Food &amp; Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. Manages F&amp;B media schedules and verifies prompt settlement of accounts. Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups Executes email marketing, and display advertising. Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. Verifies all advertising for the hotel in digital channels is in alignment with brand voice.</p><p>Social Media Content Management</p><p>Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels. Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</p><p>Public Relations and Visual Asset Management</p><p>Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. Manages assigned accounts as per the media account management system. Writes and distributes all press releases for property events, promotions, and outlets. Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. Supports pull through of impactful PR strategy &amp; activities to drive quality press coverage through media engagement, in alignment with communications objectives. Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.</p><p>Direct Marketing and Collateral Development</p><p>Coordinates and executes Hotel and F&amp;B printed materials. Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas. Promotes collection of competitors collateral and publicity on a monthly basis. Manages the execution of F&amp;B direct marketing activities. Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).</p><p>General</p><p>Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns. Helps with the publication of hotel s newsletter(s). Supports communications duties and functions as deemed necessary. Assists in the liaison and execution of joint F&amp;B promotions. Works with eCommerce to verify the Hotel s website and related websites are updated on a regular basis. Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience Required:</h2><ul><li>2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li><li>OR</li><li>4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.</li></ul><h2>Luxury Hospitality Background</h2><h2>Marriott Experience Preferred</h2>