وظائف افراد امن في قطر

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye.<br><br>You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel.<br><br>While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role.<br><br>Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.<br><br>Qualifications<br><br> High School Diploma Passionate about hospitality Positive learning attitude Good communication skills Good level of English<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.<br><br>Qualifications<br><br> High School Diploma Passionate about hospitality Positive learning attitude Good communication skills Good level of English<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<strong>Job Location:<br><br></strong>Souq Al Wakra Hotel Qatar By Tivoli<br><br><strong>Overview<br><br></strong>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.<br><br><strong>Qualifications<br><br></strong><ul><li> High School Diploma</li><li> Passionate about hospitality</li><li> Positive learning attitude</li><li> Good communication skills</li><li> Good level of English<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.<br><br>Qualifications<br><br> Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player Excellent communication skill<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.<br><br>Qualifications<br><br> Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player Excellent communication skill<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>A Waiter/Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the hotel, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.<br><br>Qualifications<br><br> Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player Excellent communication skill<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<br><p>Strategic Sourcing:</p><ul><li><p>Develop and implement procurement strategies that align with company goals and objectives.</p></li><li><p>Identify cost-saving opportunities and lead negotiations with suppliers to secure favorable terms and pricing.</p><br></li></ul><p>Supplier Management:</p><ul><li><p>Manage supplier relationships, including supplier selection, evaluation, and performance tracking.</p></li><li><p>Collaborate with suppliers to improve quality, delivery, and cost performance.</p></li><li><p>Vendor Selection and Evaluation:</p></li><li><p>Identify potential suppliers and conduct due diligence to assess their capabilities and compliance with quality and ethical standards.</p></li><li><p>Regularly evaluate vendor performance and initiate corrective actions when necessary.</p><br></li></ul><p>Contract Negotiation and Management:</p><ul><li><p>Negotiate contracts, terms, and conditions with suppliers to secure advantageous agreements.</p></li><li><p>Ensure compliance with contract terms and monitor contract expiration and renewal dates.</p><br></li></ul><p>Cost Control and Budgeting:</p><ul><li><p>Monitor and control procurement budgets to optimize spending and reduce costs.</p></li><li><p>Analyze and report on cost variances and take corrective actions as needed.</p><br></li></ul><p>Inventory Management:</p><ul><li><p>Collaborate with inventory and warehouse teams to maintain optimal inventory levels.</p></li><li><p>Implement inventory control measures to minimize excess stock and stockouts.</p><br></li></ul><p>Quality Assurance:</p><ul><li><p>Ensure that procured goods and services meet quality and regulatory standards.</p></li><li><p>Address quality issues and implement continuous improvement measures.</p><br></li></ul><p>Supplier Diversity and Sustainability:</p><ul><li><p>Promote supplier diversity and sustainability initiatives, such as sourcing from local or eco-friendly suppliers.</p></li><li><p>Support responsible sourcing practices.</p><br></li></ul><p>Market Analysis and Risk Management:</p><ul><li><p>Stay informed about market trends, pricing, and supply chain risks.</p></li><li><p>Develop and execute risk mitigation strategies to minimize disruptions.</p><br></li></ul><p>Cross-Functional Collaboration:</p><ul><li><p>Collaborate with other departments, such as finance, production, and logistics, to ensure alignment and efficient procurement processes.</p></li><li><p>Address and resolve procurement-related issues.</p><br></li></ul><p>Reporting and Documentation:</p><ul><li><p>Maintain accurate records and documentation of procurement activities.</p></li><li><p>Prepare regular reports on procurement performance and cost savings.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>Bachelor's degree in supply chain management, business, or a related field (Master's degree preferred).</p></li><li><p>experience in procurement, sourcing, or supply chain management, with a focus on the FMCG industry is an advantage.</p></li><li><p>A minimum of 1 -3 years of experience in the same capacity</p></li><li><p>Strong negotiation and contract management skills.</p></li><li><p>Proficiency in procurement software and ERP systems.</p></li><li><p>Excellent analytical and problem-solving abilities.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Familiarity with ethical and sustainable sourcing practices.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Front Office Agent is responsible for being the first point of contact for guests in a hotel or similar establishment. Their primary responsibilities include greeting guests hospitably as well as checking guests in and out efficiently, and also posting charges to guests accounts. The role is responsible in anticipating and addressing guests' needs and resolving any issues or complaints that may come.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Greet guests upon arrival, providing a warm welcome and assisting with check-in procedures to ensure a positive first impression.</p><br> <p>Handle guest inquiries, requests, and complaints promptly and professionally, resolving issues and ensuring guest satisfaction.</p><br> <p>Process guest registrations, check-ins, and check-outs accurately and efficiently, collecting payments and verifying identification as required.</p><br> <p>Answer phone calls, emails, and other communication channels, providing information, making reservations, and assisting with inquiries as needed.</p><br> <p>Maintain a clean and organized front desk area, including the lobby and reception area, to create a welcoming and professional atmosphere for guests.</p><br> <p>Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests and ensure rooms are ready for arrivals.</p><br> <p>Maintain accurate records of guest information, room status, and transactions using hotel management software systems.</p><br> <p>Upsell hotel amenities, services, and upgrades to enhance the guest experience and maximize revenue opportunities.</p><br> <p>Assist with administrative tasks, such as preparing reports, processing payments, and handling guest correspondence, to support front office operations.</p><br> <p>Stay updated on hotel policies, procedures, and amenities to provide accurate information and exceptional service to guests.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Proficiency in using hotel management software systems and basic computer skills to handle reservations, check-ins, and guest inquiries efficiently.</p><br> <p>Excellent communication and interpersonal skills to interact effectively with guests, colleagues, and other departments, providing assistance and resolving issues courteously.</p><br> <p>Strong organizational skills to manage multiple tasks simultaneously, prioritize workload, and maintain accuracy in handling guest registrations and transactions.</p><br> <p>Knowledge of hotel policies, procedures, and amenities to provide accurate information and recommendations to guests and assist them in making informed decisions.</p><br> <p>Attention to detail and problem-solving abilities to identify and address guest needs promptly, ensuring a seamless and pleasant stay experience.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Brand Engagement L2<br>Front Desk Operations L2<br>Guest Relations L2<br>Hotel Management Standards and Procedures L2<br>Leadership<br>Product/Service Management L2<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

Additional Information<br><br>Job Number 26077973<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Certifications<br><br>License or Certification: CPR Certification<br><br>First Aid Certification<br><br>Fitness Equipment<br><br>Any certification or training required by local and state agencies.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About the role:Join our award-winning team at HIA and deliver world-class service every day!<br>Offers passengers the highest level of service, ensuring a seamless and convenient world-class experience at Hamad International Airport. This role is designed for outgoing and detail-oriented individuals who are passionate about service delivery and committed to creating positive customer interactions.<br>Key responsibilities Assist the Customer Service Supervisor by providing the necessary data to fill the shift report. Prevent and report misuse of company assets or customer properties through the correct process, in order to re-locate lost items. Support the development of procedures for the Senior Customer Service Agent including manuals and policies. Provide customers with accurate and helpful information including but not limited to flight timings, transport, food and beverages, airlines, lounges, hotel and other facilities provided at Hamad International Airport. Conduct survey for the customer service improvement team to understand customer satisfaction pro-actively identify customer needs and positively influence their perception of Hamad International Airport to improve customer satisfaction survey. Prepare, coordinate and monitor the weekly Lost Property disposal and with governmental agencies. Check the overall standard quality (including assets serviceability and cleanliness) of the PTC (Passenger Terminal Complex) to ensure KPI (Key Performance Index) and SLA (Standard Lewi Agreement) are met by services provider. Prepare the report for Departures, Arrivals and Transfer queue Management for the supervisor. Prepare the report for the meals provided to passengers affected by a disruption of the airport operation.<br>About you:Education: Bachelor’s Degree or equivalent with minimum one year of job-related experience in customer service (Freshers are welcome to apply) OR High School Diploma with at least two years of relevant experience. Proven ability to deliver high-quality customer service. Fluent in spoken and written English. Computer literate and comfortable with digital systems. Strong understanding of customer-centric operations. Availability for shift work, including weekends and holidays.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Primary Purpose of the Job</strong><br><p>Responsible for all commercial, logistical and administrative support to LNG trading activity, to ensure that all obligations arising from the LNG contract and charter party are met and carried out professionally.</p><br><p>Liaise with traders to maximize the value-add through the application of economics and optimization skills for profitable operations, and minimize the profit leakage from the flexibility and optionality embedded in the LNG contracts and supply programs.</p><br> <br><strong>Required Experience and Skills</strong><br><ul><li>At least 5 years' experience in commercial operations including 2 years' in LNG operations with leading IOCs, NOCs or reputable trading companies.</li><li>A key criterion is to be able to operate within a non-standard environment where the counterparty requires and expects considerable support and at the same time be able to gently introduce standardization and efficiency</li><li>A good level of fluency in the English language, both written and spoken is required; other languages such as Spanish, Japanese, Mandarin and Korean would also be an advantage</li><li>Multi-disciplinary knowledge and broad competence is required in areas such as trading, risk control, sales operations, commercial, financial, contract administration, legal, economic analysis and projects.</li><li>Sales management and commercial operations skills must have been demonstrated in previous jobs and/or assignments, including client-relationship management.</li><li>Excellent negotiation skills, communication and interpersonal skills.</li><li>Top level written and verbal communication skills.</li><li>Excellent client and internal stakeholder management skills.</li><li>Ability to take fast risk-based decisions, sometimes based on limited amount of information.</li><li>Sound computer literacy skills, including user knowledge of CTRM systems.</li><li>Reasonable knowledge of international competition, anti-trust laws, freight contracts and shipping required in the context of LNG trading, and working with a high standard of personal integrity.</li></ul> <br><strong>Educational Qualifications</strong><br><ul><li>Bachelor degree in Economics, Law, Business Administration or equivalent from an internationally recognized university.</li><li>Postgraduate Qualification (MSc. or MBA) preferred.</li></ul> </div>

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.<br><br>You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<p>Front Desk Agent is responsible for checking-in and checking-out Hotel guests in a friendly and caring manner according to the Kempinski procedures and Forbes standards. At all times, he/she must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.</p><p>Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski, Leading Quality Assurance (LQA) standards and Forbes Standards. Ensure that LQA results are above 85%.</p><p>Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Verify the guest s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers.</p><p>Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment from guests. Settle the guest account and give copy of the invoice. Handle all front office cashiers transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.</p><p>Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.</p><p>Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.</p><p>Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities. Possess a working knowledge of the room reservation procedures. Maintain the neatness of his/her working area.</p><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p>

Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.<br><br>You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.<br><br>You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.<br><br>You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.<br><br>You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at City Centre Rotana, Doha<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork

Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at City Centre Rotana, Doha<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork