office manager Jobs
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're Hiring Core Banking Transformation Program (Banking & Financial Services) On-site, Qatar | 12-Month ContractWe're looking for experienced professionals to join a major core banking (Temenos/T24) modernization program for a client in the financial services space</p><p>1. Program PMO Lead (Temenos/T24 experience)</p><ul><li>Set up and run the PMO for a large-scale core banking (T24) modernization program</li><li>Own program governance, planning, reporting, and executive/steering committee updates</li><li>Manage risks, dependencies, and coordination across vendors, System Integrator, and Temenos</li><li>Drive project scope, schedule, cost, and resource management end-to-end</li></ul><p>2. Data Workstream Project Manager (Temenos/T24 experience)</p><ul><li>Lead all data migration, cleansing, reconciliation, and cutover activities for a T24 core banking migration</li><li>Define data migration strategy, source-to-target mappings, and governance standards</li><li>Oversee ETL pipelines, mock migration runs, and downstream system synchronization</li><li>Own cutover runbooks, sign-offs, and rollback planning across Business, Risk, and IT stakeholders</li></ul><p>3. IT Workstream Project Manager (Temenos/T24 experience)</p><ul><li>Lead technical delivery for a core banking (T24) modernization program infrastructure, integrations, and environments</li><li>Manage vendors/System Integrators for architecture, middleware, and API delivery</li><li>Oversee release management, performance/DR testing, and environment governance</li><li>Own technical cutover planning and go-live command center leadership</li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Business Systems Manager</strong></p><p>A well-established travel company in Qatar is seeking a Business Systems Manager to oversee business applications, reporting systems, travel technology platforms, and related IT operations. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or related field.</p></li><li><p>Minimum 5 years’ experience in business systems administration, travel technology, or related roles.</p></li><li><p>Experience in the travel industry is highly preferred.</p></li><li><p>Familiarity with IATA BSP, GDS systems, and travel back-office solutions is an advantage.</p></li><li><p>Strong reporting, analytical, and problem-solving skills.</p></li><li><p>Ability to coordinate with multiple departments and external vendors.</p></li></ul><p></p></section>
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<p><b>Business Systems Manager</b></p><p><br></p><p>A well-established travel company in Qatar is seeking a Business Systems Manager to oversee business applications, reporting systems, travel technology platforms, and related IT operations.</p><p><br></p><p><b>Requirements:</b></p><p><br></p><ul><li>Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or related field.</li><li>Minimum 5 years’ experience in business systems administration, travel technology, or related roles.</li><li>Experience in the travel industry is highly preferred.</li><li>Familiarity with IATA BSP, GDS systems, and travel back-office solutions is an advantage.</li><li>Strong reporting, analytical, and problem-solving skills.</li><li>Ability to coordinate with multiple departments and external vendors.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Business Systems Administration</li><li>Travel Technology</li><li>IATA BSP</li><li>GDS Systems (Amadeus/Sabre/Galileo)</li><li>Reporting & Analytics</li><li>IT Support</li><li>Problem-Solving</li><li>Vendor Management</li></ul></div>
<p>The Senior Director, Academic Services is a new position within the Education Office at Carnegie Mellon University in Qatar, reporting to the Senior Associate Dean, Education. The Senior Director has primary responsibility for academic advising and student success, course scheduling and registration management, and student financial services, and supervises a team of four academic advisors, the Director of Student Academic Success, and the Manager, Student Financial Services. Strategic Leadership In collaboration with the Senior Associate Dean, Education, the Senior Director develops and manages a strategic vision for student services, including: Monitoring overall student progress toward degree completion to identify and address problem cases and systemic issues; Ensuring students have adequate information to make informed decisions about course and degree options, and are aware of and in compliance with academic policies; Identifying recurring student concerns and proposing institutional solutions; Partnering with the Director of Student Academic Success to manage academic action plans and success interventions for students on academic probation or warning; Ensuring students receive accurate financial aid counseling and are prepared to meet their financial obligations, in partnership with the Manager, Student Financial Services. Operational Management The Senior Director also takes responsibility for: Working with academic programs and student advisors to identify course needs and scheduling constraints; Managing creation of the course schedule, room assignments, and final exam schedule each semester; Ensuring accurate entry and integration of data (e.g., course descriptions, faculty and advisor assignments, degree audits) across enrollment management technology platforms; Supervising the degree certification process.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree required; Master's degree preferred</li><li>8+ years in higher education with progressive leadership responsibility, including direct supervisory experience</li><li>Experience in academic advising and/or enrollment services strongly preferred</li><li>Familiarity with financial aid counseling and student financial services operations</li><li>Proficiency with enrollment management and student records technology platforms</li><li>Knowledge of and experience at Carnegie Mellon University and/or Education City, Qatar preferred</li></ul>
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<p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><br> <p>Join EY and help to build a better working world.</p><br> <p><b>The opportunity</b></p><br> <p>EY is looking for an Arabic speaking (Native) Manager or Senior Manager to join its Audit team at Doha office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p><br> <p><b>Your key responsibilities</b></p><br> <p>As a Manager/Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Senior Manager / Partner and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p><br> <p><b>Skills and attributes for success</b></p><br> <p>To thrive here, embrace proactivity, accountability, and a results-driven mindset. Effectively managing priorities, understanding resources, and communicating well will enhance your performance and positively influence others.</p><br> <p><b>Qualifications & Experience</b></p><br> <ul> <li>Eight years of professional experience in external audit</li> <li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA</li> <li>Have experience with a Big 4 accounting firm</li> <li>Proficiency in Arabic Language</li> </ul> <p><b>What we look for</b></p><br> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p><br> <p><b>What we offer you</b></p><br> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. </p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY</b>| Building a better working world</p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>
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<p><b>Job description</b> </p><br><p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><br> <p>Join EY and help to build a better working world.</p><br> <p><b>The opportunity</b></p><br> <p>EY is looking for a Manager or Senior Manager to join its Audit team at Doha office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p><br> <p><b>Your key responsibilities</b></p><br> <p>As a Manager/Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Senior Manager / Partner and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p><br> <p><b>Skills and attributes for success</b></p><br> <p>To thrive here, embrace proactivity, accountability, and a results-driven mindset. Effectively managing priorities, understanding resources, and communicating well will enhance your performance and positively influence others.</p><br> <p><b>Qualifications & Experience</b></p><br> <ul> <li>Eight years of professional experience in external audit</li> <li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA</li> </ul> <p><b>Ideally, you’ll also</b></p><br> <ul><li>Have experience with a Big 4 accounting firm</li> <li>Proficiency in Arabic Language</li></ul> <p><b>What we look for</b></p><br> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p><br> <p><b>What we offer you</b></p><br> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY| Building a better working world</b></p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
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<p>About us We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected. </p><br><p><strong>Your day-to-day:</strong></p><br><p>As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that makes our guests feel at home, always.</p><br><p>• Check guests in, issue room keys, and provide information on hotel services and room location|</p><br><p>• Ensure required identification is taken from guests at check-in in line with local legislative requirements|</p><br><p>• Answer phones in a prompt and courteous manner|</p><br><p>• Up-sell rooms where possible to maximize hotel revenue|</p><br><p>• Answer, record, and process all guest calls, messages, requests, questions, or concerns|</p><br><p>• Record guest preferences in the system|</p><br><p>• Check guests out, including resolving any late or disputed charges|</p><br><p>• Accurately process all cash and credit card transactions using established procedures|</p><br><p>• Issue, control, and release guest safe deposit boxes in line with hotel procedures|</p><br><p>• Communicate any outstanding guest requests or issues to management that may|require additional monitoring or follow-up|</p><br><p>•Take action to solve guest problems/complaints using appropriate service recovery guidelines|</p><br><p>• Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns, or suspicious behavior to the supervisor or manager on duty|</p><br><p>• Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. </p><br><p><strong>What we need from you</strong></p><br><p>·Minimum education of Bachelor's degree in Hotel Management or relevant degree. ·</p><br><p>·Minimum of 2-3 years of Reception or Guest Service experience in 5* hotel</p><br><p>·Have good English communication skills both in written and spoken</p><br><p>·Pleasant personality with good communication and interpersonal skills</p><br><p>·Strong interpersonal and problem-solving abilities are essential.</p><br><p>·Prior experience working with Opera or a related system</p><br><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. </p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </p><br><p>IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.</p><p><strong>Departmental:</strong></p><p><strong>Managerial:</strong> Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Dining and all other F&B outlets as well as the related Rooms Division departments. Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team. Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays. If required, provide catering services in guest rooms, suites and apartments in liaison with the banqueting operations department. Support the outlet manager to supervise the side duty schedules for all positions and ensure compliance and follow through. Assist the outlet manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. This includes the In Room Dining main area as well as floor pantries storage, storage areas and In Room Dining Equipment. Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager. Maintain a good relationship and steady communication with the respective Chef de Cuisine to work on a very effective flow to assure all served food and beverage reaches the room in the best possible condition with regard to temperature and presentation. Ensure menu descriptions are up to date, spelled correctly, distributed appropriately and visibly displayed in the In Room Dining area. Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the outlet manager. Assist the outlet manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for F&B outlets. Support the outlet manager in monitoring the monthly P&L and carry out regular detailed analysis of outlet related financial information. Support the outlet manager to maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Attend and participate all required meetings as scheduled.</p><p><strong>Colleague Relations:</strong></p><p>Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours. Support the outlet manager to focus on the training of order takers to assure a smooth interaction for all calls received from guest rooms including strong upselling skills. Ensure that Mandarin Oriental, Doha s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Assist the outlet manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha s procedures. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm. Work closely with the Kitchen, Front Office and Housekeeping Team together to assure efficiency for all food and beverage related matters.</p><p><strong>Guest Relations:</strong></p><p>Personally monitor and follow through on any requirements of VIP guests who ordered service. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight in house guests. Handle effectively any kind of customer complaints being verbal or written.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p><strong>Job Description:</strong> Commercial Manager Qatar Parsons is looking for an amazingly talented Commercial Manager to join our team! In this role, you will lead the commercial and contractual management of large-scale infrastructure projects, ensuring effective contract administration, robust risk and claims management, and value-for-money outcomes. You will work closely with project leadership and to support successful project delivery across planning, procurement, design, and construction phases.</p><p><strong>What You ll Be Doing</strong></p><ul><li>Drafting, reviewing, recommending revisions to, and approving contractual documentation, including main contracts, subcontracts, and commercial agreements.</li><li>Reviewing contractual terms and conditions to ensure compliance with procurement requirements and negotiating fees and other commercial terms.</li><li>Drafting and revising commercial and contractual policies, procedures, and operating guidelines as required.</li><li>Managing and reviewing the contractual aspects of large, complex construction projects, including leading negotiations for substantial claims and variations.</li><li>Supporting project executives, leaders, and project managers in monitoring and controlling the performance of contracted services to ensure effectiveness, compliance, and delivery of desired outcomes.</li><li>Managing the Contract Administration team and overseeing all aspects of contract administration.</li><li>Coordinating all matters related to contract administration, claims, disputes, contract interpretation, and cost analysis.</li><li>Developing, implementing, and managing systems and procedures to monitor external and internal contracts, ensuring that contractual compliance issues are resolved in a timely and effective manner.</li><li>Providing informed recommendations regarding contract procurement strategies and appropriate forms of contracts and agreements.</li><li>Leading the continuous improvement of commercial processes, including refining contract formulation activities, systems, and procedures.</li><li>Identifying potential claims, checking compliance with contractual terms, and overseeing the effective negotiation and settlement of claims.</li><li>Preparing and/or overseeing the preparation of claims, including the calculation and substantiation of losses incurred due to defaults on contractual obligations.</li><li>Formulating recommendations and strategies to remedy failures to meet contractual obligations.</li><li>Overseeing financial aspects of contracts to ensure cost-effectiveness and value for money.</li><li>Managing all financial contract management activities, including review and approval of payment certificates, subcontractor invoices, and client invoicing.</li><li>Ensuring timely preparation of legal and contractual documents such as Requests for Proposals (RFP), Instructions to Bidders, General Conditions, Particular Conditions, and other contractual documents.</li><li>Collaborating with colleagues across organizational lines to obtain and communicate business information necessary for the PMO to effectively monitor project and program status.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Quantity Surveying, Civil Engineering, or a related discipline.</li><li>12 years of prime contract administration and commercial management experience on large-scale infrastructure projects.</li><li>Demonstrated ability to work independently and under pressure, exercising sound judgment in making program-related commercial decisions that drive project delivery forward.</li><li>Proven experience managing contract administration teams and performing in a management capacity.</li><li>Strong knowledge of contract law, procurement processes, claims management, and dispute resolution on major projects.</li><li>Excellent interpersonal skills, with the ability to collaborate, negotiate, build consensus, and finalize project and commercial decisions.</li><li>Ability to operate effectively in a culturally diverse and dynamic environment.</li><li>Experience managing commercial and contractual matters across all project phases, including planning, procurement, design, and construction.</li><li>Professional qualification and chartered status with a recognized international body such as the Royal Institution of Chartered Surveyors (RICS) or similar.</li><li>Strong commercial acumen with a commitment to excellence and high performance standards for the role, the PMO, and the client program.</li><li>Experience working within a PMO or program environment on multi-stakeholder, complex infrastructure programs.</li><li>Strong written and verbal communication skills, with the ability to produce clear contractual correspondence, reports, and recommendations for senior management and clients.</li></ul><p></p></section>
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<span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Reports to the Human Resources Manager. Responsible for staff dormitory operations, including ensuring the dormitory is in safe and clean and dormitory policies are followed by employees.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Employee Housing Goals<br>• Based on the Dormitory Enrollment Request, assign rooms to the staff on check -in day.<br>• Checks in the staff with the Staff Dormitory Check In / Check Out Form and issues the linen and key to the staff<br>• Upon staff check-out from the dormitory, completes clearance as per the Staff Dormitory Check In / Check Out Form and reports to Human Resources office for any further follow up.<br>• Inspects the cleanliness status of the Dormitory Public Areas and the staff rooms on daily basis and corrects issues as needed.<br>• Schedules regular dormitory cleanliness inspection.<br>• Liaises with contractor for pest control on regular basis<br>• Implements the Dormitory Rules and Regulations.<br>• Report special disciplinary issues to Director of Human Resources and educates employees as needed.<br>• Maintains room key copies per policy. .<br>• Liaises with contractor to conduct regular checks on the fire equipments and room electrical facilities; keeps records per policy.<br>• Works with hotel Loss Prevention Director to organize dormitory Fire Drill on regular basis.<br>• Implement the Dormitory Visitor Policy.<br>• Maintains knowledge of dormitory contract terms and reports/ follows up for any deviations to the contract.<br>• Completes the dormitory staff duty roaster per required schedule and submits for approval.<br>• Maintains records of dormitory issues (e.g., maintenance requests, special staff requests, check in and out details).<br>• Updates rooming list on weekly basis and submits to Human Resources.<br>• Assist Director of Human Resources with the Linen Purchase/ Replacement Plan per appropriate schedule.<br>• Liaises with Laundry to change the linens on weekly basis.<br>• Maintains the appropriate amount of store items (e.g., chemicals, garbage bags).<br>• Maintains an inventory for all dormitory items owned by the location (e.g., bunk beds, wardrobe, linens, electrical utensils, chemicals).<br>Conducting Human Resource Activities <br>• Solicits employee feedback, utilizing an “open door” policy.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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About the job SENIOR PROJECT MANAGER DATA - T24 MODERNISATION (BANKING)
<p><strong>Role Overview</strong><br>This is a senior delivery role responsible for leading and governing all data migration, transformation, reconciliation, cleansing, governance, testing, cutover, and data readiness activities for the T24 Core Banking Modernisation programme at a leading Qatar-based financial institution. </p><br><p>The Data Workstream PM will own the end-to-end data migration strategy and execution across the transition from legacy T24 modules to the target T24 platform and all downstream peripheral systems. The role combines deep technical data migration expertise with strong programme management capability and the ability to manage multiple SI vendors simultaneously.<strong><br>Key Responsibilities</strong><br>Data Migration Strategy & Scope<br>Establish the overall data migration strategy and define migration methodologies, incremental delta load approaches, extraction strategies, and distribution frameworks for newly introduced T24 modules and downstream reporting environments. Manage documentation of all source systems, target systems, data mappings, and peripheral solutions. Coordinate source-to-target mapping workshops involving Business SMEs, IT SMEs, and peripheral application owners. Govern development of transformation logic and code transformation rules. Ensure downstream systems receive required transformed data and remain synchronised post go-live.<br>Data Extraction & Cleansing<br>Coordinate application owners and database administrators to extract data from legacy T24 modules including FT, LD, MM, and related domains. Partner with business stakeholders to execute data cleansing and remediation activities. Drive data quality improvement initiatives and ensure only cleansed, validated, and trusted data enters the target platform.<br>Vendor & Governance Management<br>Manage and coordinate SI vendors responsible for migration and reconciliation activities. Govern all SI data migration delivery, provide guidance and support to delivery teams, and hold vendors accountable for agreed deliverables and quality standards. Establish migration standards, validation rules, and sign-off criteria. Ensure full compliance with data privacy, masking, and regulatory requirements throughout the programme.<br>Mock Migration & Loading<br>Coordinate scheduling and execution of multiple mock migration cycles. Validate ETL performance, speed, and migration accuracy across each run. Optimise migration windows, minimise production downtime during final cutover, and reduce extraction and loading durations. Coordinate parallel loading into downstream systems while maintaining synchronisation with T24.<br>Reconciliation & Testing<br>Oversee development of automated reconciliation capabilities. Validate reconciliation across General Ledger balances, customer balances, loan portfolios, product balances, and customer records. Lead triage and resolution of all migration-related defects.<br>Cutover<br>Own detailed minute-by-minute cutover runbooks covering freeze periods, extraction windows, load sequences, validation checkpoints, and execution steps. Secure readiness approvals from Business, Operations, Risk, Compliance, and IT stakeholders. Define rollback procedures and recovery mechanisms and ensure preservation of data integrity in rollback scenarios.<br>Workstream Management<br>Plan, organise, track, govern, and report all data-related workstream activities. Manage cross-functional dependencies and issues. Provide regular status updates to the Programme PMO and executive stakeholders.<strong><br>Essential Skills & Experience</strong><br>Minimum 12 years of experience in data management, data migration, or IT programme management with at least one full lifecycle core banking migration programme as a senior lead. </p><br><p>Deep hands-on expertise in large-scale ETL design, build, and execution in a banking environment. Strong knowledge of data warehousing, ODS environments, and downstream integration impact assessment. </p><br><p>Proven experience leading data governance, data quality management, and reconciliation frameworks on a core banking programme. </p><br><p>Experience managing and holding accountable multiple SI vendors on a concurrent data migration delivery. Experience with regulatory reporting data migrations and compliance with data privacy and masking requirements. PMP or equivalent project management certification. Strong stakeholder management and executive reporting capability.<strong><br>Desirable Skills & Experience</strong><br>Direct experience on a Temenos T24 migration programme, particularly involving FT, LD, MM, or related T24 modules. </p><br><p>Experience in a Qatar, GCC, or Middle East banking environment. </p><br><p>Familiarity with Islamic banking data structures and regulatory reporting requirements. </p><br><p>Knowledge of modern data engineering tools and ETL platforms relevant to core banking migrations. </p><br><p>CDMP (Certified Data Management Professional) or equivalent data management certification. </p><br> <p>Vertical:</p><br>
<p>Technology</p><br>
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<span><br>POSITION SUMMARY<br>Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.<br>Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they’re stopping by for a few days or settling in for a few weeks, time away from home shouldn’t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you’re an active optimist who doesn’t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>Function:</b></p><p>The Restaurant General Manager (RGM) is accountable for the overall business performance of Chutney & Co., driving operational consistency and long-term growth across the brand. This role focuses on setting direction, optimizing performance, and ensuring the business meets its key operational and financial objectives.</p><p><br></p><p>The RGM ensures strong controls across cost, quality, and compliance, while building team capability and maintaining high service standards. They oversee performance reporting, identify opportunities for improvement, and monitor performance, driving continuous improvements while leading from the front to deliver a consistently seamless, high quality guest experience in a fast-paced environment.</p><p><br></p><p><b>Primary Duties & responsibilities include but not limited to:</b></p><ul><li>Oversee overall business performance, ensuring operational excellence, strong guest satisfaction, and consistent brand standards across the restaurant (and multiple sites where applicable).</li><li>Lead, develop, and support management teams, building a high-performance culture and ensuring team capability and succession planning.</li><li>Provide strategic oversight of daily operations, ensuring efficiency, consistency, and alignment with company objectives.</li><li>Monitor and evaluate operational and financial performance, identifying trends and implementing actions to improve sales, profitability, and productivity.</li><li>Ensure effective control of costs across labor, inventory, and expenses while maintaining quality and service standards.</li><li>Oversee budgeting, forecasting, and financial reporting, ensuring accuracy, accountability, and alignment with company targets.</li><li>Take full ownership of the restaurant’s P&L, ensuring sustainable profitability and financial discipline.</li><li>Ensure compliance with company policies, health and safety standards, and local regulations.</li><li>Maintain oversight of food and beverage quality, consistency, and the overall guest experience.</li><li>Review and submit performance reports and share insights with senior management and Head Office.</li><li>Manage escalated guest concerns, ensuring prompt and effective resolution.</li><li>Support marketing initiatives and identify opportunities to strengthen brand presence and business growth.</li><li>Enhance operational systems and processes to improve efficiency and long-term performance.</li><li>Set clear goals and direction for the business in line with company strategy.</li><li>Identify risks and opportunities, making informed decisions to support growth and stability.</li><li>Act as the key link between operations and senior management/Head Office.</li><li>Lead key initiatives such as new openings, operational improvements, and change management.</li><li>Build and maintain relationships with key stakeholders, including landlords, suppliers, and internal departments.</li><li>Ensure readiness for internal and external audits, maintaining full compliance with operational and brand standards.</li><li>Ensure business continuity by proactively managing risks, staffing gaps, and operational challenges.</li><li>Carry out any additional responsibilities as assigned by senior management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Skills</b>:</p><ul><li>Strong commercial acumen and business awareness</li><li>Ability to think strategically and make sound decisions</li><li>Capability to lead, influence, and align management teams</li><li>Strong analytical skills with the ability to interpret performance data</li><li>Effective stakeholder management and communication skills</li><li>High level of accountability and ownership</li><li>Ability to manage complexity and multiple priorities</li></ul><p><br></p><ul><li><b>Qualifications:</b></li><li>Bachelor’s degree or diploma in Hospitality Management, Business Administration, or a related field</li><li>Minimum of 5–7 years of relevant experience, including experience in a senior management role within the F&B industry</li><li>Strong understanding of restaurant operations, financial management, and performance reporting</li><li>Proficient in relevant systems, including POS platforms (e.g., Micros) and Microsoft Office tools</li><li>Strong problem-solving, decision-making, and leadership capabilities</li></ul></div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and detail-oriented Senior Fire Safety Manager to join our organization in Doha, Qatar. In this pivotal role, you will oversee all fire safety operations, ensure regulatory compliance, and lead initiatives to maintain the highest safety standards across our facilities. The ideal candidate will demonstrate exceptional leadership capabilities, comprehensive knowledge of fire safety systems, and a commitment to creating a secure work environment for all employees and visitors.</p><br><ul><li>Develop, implement, and maintain comprehensive fire safety programs and protocols aligned with Qatar's fire safety regulations and international standards</li><li>Lead fire and life safety compliance across design coordination, construction, inspections, testing and commissioning.</li><li>Ensure compliance with QCD, NFPA, project specifications and airport fire safety requirements.</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Oversee the design, installation, and maintenance of fire suppression systems, alarm systems, and emergency evacuation equipment</li><li>Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions.</li><li>Coordinate fire safety interfaces with architectural, MEP, special systems, operations and authority stakeholders.</li><li>Support inspections, testing, commissioning, approvals and closeout of fire and life safety systems.</li><li>Lead emergency response planning and coordinate fire drills to ensure organizational readiness</li><li>Investigate fire incidents and near-miss events, documenting findings and implementing preventive measures</li><li>Manage and mentor fire safety personnel, providing training and performance guidance</li><li>Prepare and present fire safety reports to senior management and regulatory authorities</li><li>Ensure compliance with local fire codes, building regulations, and occupational health and safety standards</li><li>Collaborate with external stakeholders, including fire departments and safety consultants, to enhance safety protocols</li><li>Stay current with evolving fire safety regulations and industry best practices in the region</li></ul><br>Qualifications<br><ul><li>Minimum 12 years of professional experience in fire safety management or related safety disciplines</li><li>Proven expertise in fire safety systems, including suppression, detection, and alarm systems</li><li>Strong knowledge of fire safety regulations, building codes, and occupational health and safety standards applicable to Qatar and the Middle East</li><li>Demonstrated experience conducting fire risk assessments, hazard analyses, and safety audits</li><li>Proficiency in emergency response planning and incident investigation methodologies</li><li>Excellent leadership and team management skills with the ability to motivate and develop staff</li><li>Advanced proficiency in fire safety documentation, reporting, and data analysis</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent communication and interpersonal skills in English</li><li>Project management experience with the ability to manage multiple initiatives simultaneously</li><li>Professional fire safety certifications (such as Certified Fire Protection Specialist or equivalent)</li><li>Experience working in large-scale industrial, commercial, or institutional facilities</li><li>Familiarity with international fire safety standards and best practices</li><li>Proficiency in safety management software and Microsoft Office applications</li><li>Ability to work collaboratively with cross-functional teams and external regulatory agencies</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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About the job Manager – HCM Transformation & Change (6 MONTHS)
<p><strong>Job Purpose</strong></p><br>
<p>Deliver adoption of the end-to-end HR scope of Oracle Fusion HCM across a workforce of 3,000+ airport-based employees and 12,000+ contingent workers operating on a 24/7 shift model. Own the people-readiness outcome — connecting change management, communications, training coordination, and HR Operating Model transition into one integrated plan — and translate the program-level change framework into tailored engagement, adoption, and readiness activities that prepare organizational stakeholders for new systems, processes, and ways of working, measured against defined adoption, usability, and sentiment KPIs at go-live and Hypercare exit. In addition, support the internal HR project team on change-adjacent project delivery activities and steer transitional HR Operating Model activities in the lead-up to and beyond go-live, ensuring people readiness moves alongside system readiness.</p><br>
<p>Accountabilities</p><br>
<p><strong>Strategic</strong></p><br>
<ul><li>Translate the program-level change framework into a single integrated HR people readiness plan spanning change, communications, training coordination, and operating model transition, in order to ensure a coherent experience for employees across the transformation lifecycle.</li><li>Identify and monitor people readiness risks, change saturation, and adoption performance across the program lifecycle — tracking leading and lagging indicators (training completion, D+30/60/90 utilization, ticket volume and burn-down, sentiment index, super-user activity, first-time-right transaction rate) — so that mitigation actions and leadership interventions are put in place ahead of key milestones.</li><li>Shape the HR Operating Model transition approach in partnership with HR leadership, in order to align interim ways of working with the future-state operating model and protect service continuity.</li></ul>
<p><strong>Operational</strong></p><br>
<ul><li>Act as the HR-side single point of contact and decision-maker for the program's central change, communications, and training teams — with a seat on the program Change Council, escalation rights on readiness risk, and ownership of the HR-side go/no-go readiness signal at cut-over gates — in order to ensure the program approach is effectively adopted within the organization.</li><li>Localize program-level impact assessments and stakeholder analyses into a single HR engagement and adoption plan, in order to ensure employees have a clear readiness pathway.</li><li>Build, mobilize, and lead an HR Change Champion network sized to workforce scale (indicatively ~20 champions), with coverage across function, terminal, and shift, formal BAU release protocols agreed with line management, and a sustainment model (cadence, recognition, executive sponsor visibility) that holds beyond Hypercare — so that adoption capacity is embedded within the organization.</li><li>Design and deliver an integrated HR communications plan across desk-based and frontline channels (newsletters, town halls, roadshows, digital platforms, leadership updates, digital signage in crew rooms and back-of-house, shift-start briefings, supervisor cascade packs, mobile/WhatsApp push, printed toolbox talks at operational touchpoints) and in English, Arabic, and key expat-community languages — to ensure consistent, timely, and audience-appropriate messaging that reaches shift-based frontline employees and stays aligned with the wider HR calendar.</li><li>Own the HR-side training strategy for a shift-based frontline population and drive readiness across the program training journey (Train-the-Trainer, End User Training, Hypercare) — including micro-learning, in-shift briefings, floor-walker enablement, and job-aids at the point of use — so that employees are prepared and supported for the go-live.</li><li>Monitor training attendance, completion, and adoption metrics, in order to flag readiness risks and trigger corrective action ahead of go-live.</li><li>Steer transitional HR Operating Model activities — including transactional handovers, role clarifications, and interim ways of working across HR sub-functions — to ensure operational continuity throughout the transition.</li><li>Lead Hypercare and post-go-live reinforcement activities — including on-the-floor / at-the-elbow support at airport touchpoints during D+30/60/90, refresher communications, and adoption nudges — against defined Hypercare exit criteria (adoption %, ticket burn-down, sentiment threshold), so that adoption is sustained, new ways of working become embedded, and Hypercare closes to plan.</li><li>Contribute to change-adjacent project delivery artefacts (RAID inputs, cut-over people plan, deployment readiness inputs, stakeholder logs), scoped to protect focus on adoption as the primary outcome of this role.</li></ul>
<p><strong>Qualifications and Experience</strong></p><br>
<ul><li>Bachelor's Degree or equivalent, with 10+ years of total experience — of which 5+ years in change management, organizational communications, and HR transformation, and at least two full-lifecycle ERP/HCM implementations, with at least one delivered in aviation or a comparable 24/7 shift-based operating environment.</li><li>Oracle Fusion HCM implementation experience across modules in scope (Core HR, Absence, Talent, Learning, Compensation, Payroll, HR Helpdesk, Dynamic Skills), with change-lead exposure as the primary lens and functional or techno-functional literacy as a supporting requirement.</li><li>Change Management certification (Prosci, ACMP or equivalent).</li><li>3+ years in aviation, airport, or 24/7 shift-based operating environments, with demonstrable experience delivering change to frontline / blue-collar populations.</li><li>Proven experience executing an integrated change, communications, and readiness plan on the ground within an established program-level change framework.</li><li>Demonstrated experience mobilizing and managing change champion networks across multiple stakeholder groups.</li><li>Experience delivering multi-channel communication campaigns for large-scale transformation programs.</li><li>Experience coordinating training readiness and adoption tracking in complex programs.</li><li>Strong stakeholder engagement, influencing, and facilitation skills, with the ability to drive alignment without direct authority.</li><li>Strong analytical and problem-solving skills to assess people impact and translate insights into effective adoption activities.</li></ul>
<p><strong>Preferred</strong></p><br>
<ul><li>Experience supporting or steering HR Operating Model transitions, including transactional handovers, role clarifications, and interim ways of working.</li><li>Bilingual in English and Arabic; additional expat-community languages a strong plus.</li><li>Prior GCC delivery experience and awareness of Qatarization / Nationalization frameworks.</li><li>Experience owning defined adoption KPIs and go-live / Hypercare exit criteria in previous ERP/HCM programs.</li><li>Experience managing change, communications, and training budgets and vendor delivery in a joint program-partner (systems integrator) operating model.</li><li>Experience operating across senior stakeholder interfaces (CPO office, HR CoEs, HRBPs, IT, and program delivery partners) in complex governance environments.</li></ul>
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