office manager Jobs

Company Description Al Hadhri & Partners Law Firm is a pioneering practice in legal research and representation, recognized for its high-quality work across public and private law sectors. The firm brings together legal specialists and advisors who are regarded among the leading professionals in the regional legal community. It is distinguished by a commitment to accuracy, rigorous legal practice, and client-focused solutions. Through active social communication channels, the firm promotes legal literacy and community engagement by sharing materials relevant to the region, the European Union, and the Americas.<br>Role Description The Office Manager is a full-time, on-site role based in Doha, Qatar, responsible for overseeing daily office operations at Al Hadhri & Partners Law Firm. This role includes managing administrative workflows, scheduling meetings, coordinating travel and logistics, and maintaining organized records and filing systems. The Office Manager will supervise office support functions, ensure office equipment and supplies are available and functioning, and support lawyers and legal staff with administrative tasks. The role also involves handling front-office duties such as greeting visitors, coordinating reception activities, and ensuring a professional and efficient client experience. The Office Manager will work closely with firm leadership to support process improvements, compliance with internal policies, and a collaborative office culture.<br>Qualifications<br> Candidates should possess strong Office Administration and Administrative Assistance skills, including organizing workflows, managing schedules, and maintaining records. Candidates should possess effective Communication and Customer Service skills to interact with clients, visitors, and internal stakeholders in a professional manner. Candidates should possess proficiency with Office Equipment and basic office technology, including printers, scanners, telephones, and productivity software. Candidates should possess solid organizational and time management abilities, with attention to detail and the capacity to prioritize multiple tasks. Relevant experience as an Office Manager, administrative lead, or similar role in a professional services or legal environment is beneficial. A diploma or degree in Business Administration, Office Management, or a related field is preferred; comparable experience may also be considered. Ability to work on-site in Doha, Qatar, maintain confidentiality, and adhere to professional ethics and firm policies.

Job Description This is a full-time, on-site Office Manager role based in Doha, Qatar. The Office Manager will oversee daily administrative operations, manage office equipment, and ensure smooth functionality of office processes. Responsibilities include maintaining office systems, coordinating with clients and staff, providing exceptional customer service, and managing administrative tasks to support organizational goals.<br>Qualifications:Oversee daily office operations and administrative activities Manage office supplies, equipment, and maintenance Coordinate schedules, meetings, and appointments Supervise administrative staff and support team productivity Maintain office records, files, and documentation systems Handle correspondence, phone calls, and internal communications Support budgeting, expense tracking, and invoice processing Coordinate with vendors, service providers, and clients Ensure office policies and procedures are followed Organize travel arrangements and company events when required Monitor health, safety, and workplace compliance standards Resolve administrative issues and improve office efficiency Support HR tasks such as onboarding, attendance, and leave tracking Prepare reports, presentations, and operational updates for management Maintain a professional and organized work environment<br>What are we looking for:Bachelor’s degree in Business Administration, Office Management, Communications, or a related field. Minimum 5–7 years in an executive assistant or executive secretary role supporting C-level leadership. Prior experience in a fast-paced environment such as exhibitions, events, consulting, corporate services, or government coordination is preferred. Excellent written and verbal communication in English (Arabic is a strong advantage). Strong proficiency in Microsoft Office (Word, Excel, Power Point, Outlook); familiarity with Share Point, Google Drive, or task management tools (Trello, Asana) is a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Assistant Front Office Manager supports the Front Office Manager in overseeing all aspects of the front desk and guest services operations. They assist in managing front office staff, ensuring smooth check-in and check-out processes, and handling guest inquiries and concerns efficiently. Additionally, Assistant Front Office Managers help maintain guest satisfaction by resolving issues promptly, coordinating room assignments, and ensuring accurate billing and payments. They also contribute to the implementation of policies and procedures to uphold quality standards, enhance guest experiences, and optimize revenue. Ultimately, Assistant Front Office Managers play a key role in ensuring the front desk operates seamlessly to provide exceptional service and meet guest expectations.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Assist the Front Office Manager in supervising and coordinating the activities of the front desk staff, ensuring efficient and effective operations during all shifts.</p><br> <p>Oversee the check-in and check-out process, ensuring accuracy in guest registrations, room assignments, and payment transactions.</p><br> <p>Handle guest inquiries, complaints, and special requests promptly and professionally, resolving issues to ensure guest satisfaction.</p><br> <p>Train, mentor, and motivate front office staff, providing guidance and support to maintain high levels of service and professionalism.</p><br> <p>Monitor room availability and occupancy levels, making adjustments to maximize revenue and optimize room utilization.</p><br> <p>Assist in the implementation of front office policies, procedures, and standards to uphold quality service and compliance with hotel standards and regulations.</p><br> <p>Coordinate with housekeeping, reservations, and other departments to ensure smooth communication and collaboration in meeting guest needs.</p><br> <p>Conduct regular inspections of front desk operations, including guest interactions, cleanliness, and appearance, to maintain high standards of performance.</p><br> <p>Assist in managing front office budgets, expenses, and inventory, identifying cost-saving opportunities and optimizing resource utilization.</p><br> <p>Act as a liaison between guests and hotel management, representing the hotel's brand and values while fostering positive guest experiences and loyalty.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Proficiency in hotel management software systems and front desk operations to oversee check-in/out processes, manage room inventory, and handle guest reservations effectively.</p><br> <p>Strong leadership and interpersonal skills to support and motivate front office staff, resolve guest issues, and foster a positive work environment.</p><br> <p>Excellent communication skills to interact professionally with guests, colleagues, and other departments, ensuring clear and accurate communication.</p><br> <p>Attention to detail and organizational abilities to maintain accurate records, manage schedules, and prioritize tasks in a fast-paced environment.</p><br> <p>Problem-solving skills to address guest concerns, handle emergencies, and make decisions that uphold guest satisfaction and hotel standards.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Front Desk Operations L3<br>Guest Relations L3<br>Hotel bookings L3<br>Hotel Management Standards and Procedures L3<br>Leadership<br>Product and Service Knowledge L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or any related field<br><br><br><br> </div>

<p>The Field Office Manager serves as the administrative and legal representative of Qatar Charity in the country of assignment and is responsible for leading the overall management of the field office. The role ensures the effective implementation of organizational strategies, programs, projects, and operational plans while maintaining strong relationships with government authorities, donors, partners, and other stakeholders. Key Responsibilities: • Serve as the administrative and legal representative of Qatar Charity in the assigned country. • Lead and oversee all administrative, financial, technical, and legal operations of the field office. • Implement Qatar Charity's strategies, policies, and procedures and translate them into operational plans. • Manage and develop field office staff and oversee performance management processes. • Lead the planning, implementation, monitoring, and evaluation of humanitarian and development programs. • Prepare and oversee annual work plans and budgets. • Ensure compliance with Qatar Charity policies, donor requirements, and local laws and regulations. • Review and approve technical, financial, and operational reports. • Build and maintain productive relationships with government entities, NGOs, UN agencies, donors, and other stakeholders. • Oversee procurement, contracting, and operational support activities in accordance with approved procedures. • Ensure appropriate safety, security, and risk management measures are implemented. • Coordinate effectively with Qatar Charity headquarters and other field offices. • Safeguard Qatar Charity's interests through effective management of legal, administrative, and operational matters.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Project Management, International Development, Public Administration, or a related field.</li><li>Master's degree is preferred.</li><li>Minimum 10 years of relevant experience in humanitarian and development organizations.</li><li>Excellent English language skills; Arabic, French or any additional languages are an asset.</li><li>Proven experience in country-level leadership, field office management, or large-scale program management.</li><li>Strong experience in financial management, budgeting, and stakeholder engagement.</li><li>Experience working in multicultural and complex operating environments.</li><li>Willing to be assigned to any Qatar Charity field office worldwide.</li></ul><p>Skills and Competencies:</p><ul><li>Strategic leadership and management.</li><li>Program and project management.</li><li>Financial and budget management.</li><li>Strong communication, negotiation, and diplomacy skills.</li><li>Stakeholder relationship management.</li><li>Decision-making and problem-solving abilities.</li><li>Team leadership and staff development.</li><li>Ability to work under pressure and manage competing priorities.</li><li>Strong computer and reporting skills.</li></ul><p>Additional Information:</p><ul><li>The selected candidate may be assigned to any Qatar Charity field office worldwide based on organizational needs.</li><li>The role requires a high degree of flexibility, adaptability, and willingness to work in diverse cultural and operational contexts.</li></ul>

About the Role<br>We are seeking a highly organized and proactive Office Manager to support senior leadership within our Legal function. This role plays a critical part in ensuring seamless coordination, strategic support, and efficient administrative operations at an executive level. You will act as a trusted point of contact, managing communications, priorities, and key initiatives while supporting a fast-paced, high-performing leadership team<br>Key Responsibilities<br>Executive & Administrative Support Manage complex calendars, meetings, and communications on behalf of senior leadership Coordinate internal and external meetings, including stakeholder engagement and follow-ups Prepare high-quality presentations, correspondence, reports, and briefing materials Handle confidential information with integrity and discretion Coordination & Stakeholder Management Serve as a central point of contact for internal teams, clients, and external stakeholders Track and monitor communications, ensuring timely responses and proper follow-ups Support engagement with prospective and existing stakeholders where required Project & Operational Support Assist in the execution of special projects, including research, analysis, and reporting Prepare meeting minutes, monitor action items, and ensure timely completion Support departmental operational plans and strategic initiatives Events & Logistics Coordinate participation in internal and external events Manage travel, logistics, and related arrangements for leadership and team members Organize team activities and ensure smooth execution of departmental requirement<br><br>Experience & Qualification<br>Minimum 4 years of experience as an Office Manager or Executive Assistant Bachelor’s degree in Business Administration, Law, or a related field Proven experience supporting senior executives (C-level preferred) Background in coordination, administration, or project support roles Experience in legal practice is highly recommended<br>Skills & Competencies<br>Excellent organizational and time management skills Strong communication skills in English; Arabic is a plus High attention to detail and ability to manage multiple priorities Strong stakeholder management and interpersonal skills Advanced proficiency in MS Office tools Ability to work independently and thrive in a dynamic environment Discretion and professionalism in handling sensitive information

Office Manager – Group CEO Office<br>Job Purpose The Office Manager - Group CEO Office is responsible for the efficient management and administration of the Group CEO's Office, ensuring seamless executive support, operational excellence, and effective coordination across the Group's businesses and senior leadership teams. The role serves as a strategic liaison between the Group CEO, Board Members, Executive Management, external stakeholders, and various business units, maintaining the highest standards of professionalism, confidentiality, governance, and organizational effectiveness. The incumbent will oversee executive office operations, manage high-priority initiatives, coordinate Board and Executive Committee activities, and ensure the smooth execution of administrative, communication, and operational functions within the CEO Office.<br>Key Responsibilities Executive Office Management Lead and manage the day-to-day operations of the Group CEO Office, ensuring efficiency, professionalism, and service excellence. Establish and maintain best-in-class executive office systems, processes, and administrative procedures. Manage the Group CEO's schedule, priorities, executive calendar, meetings, travel arrangements, and strategic engagements. Ensure effective coordination of executive correspondence, reports, presentations, and confidential documentation. Maintain strict confidentiality regarding strategic, commercial, financial, and organizational matters.<br>Executive & Board Coordination Coordinate Board meetings, Executive Committee meetings, leadership forums, and strategic business reviews. Prepare meeting agendas, briefing materials, presentations, minutes, and action trackers. Monitor follow-up actions arising from Board and Executive Management meetings and ensure timely closure. Support governance requirements through accurate document management and record keeping. Facilitate communication between the Group CEO, Board Members, Executive Leadership Team, and subsidiary businesses.<br>Stakeholder Management Serve as a key point of contact between the Group CEO Office and internal and external stakeholders. Build strong working relationships with senior executives, government authorities, business partners, investors, consultants, and service providers. Manage high-level communications and ensure timely responses to executive requests and business priorities. Coordinate VIP visits, executive events, strategic meetings, and official engagements.<br>Office Administration & Operations Oversee administrative support functions within the CEO Office. Manage office resources, contracts, inventory, facilities requirements, and operational expenditures. Monitor budgets and ensure adherence to company financial and procurement policies. Ensure office facilities, systems, and equipment remain fully operational and aligned with executive office standards. Implement continuous improvement initiatives to enhance efficiency and service quality.<br>Executive Reporting & Documentation Consolidate reports from various business units for Group CEO review. Track strategic initiatives, key performance indicators, and executive action plans. Prepare executive dashboards, briefing notes, presentations, and management reports. Maintain organized records, filing systems, contracts, and confidential documentation.<br>Team Leadership Supervise and develop executive assistants, coordinators, reception, and administrative personnel supporting the CEO Office. Set performance standards and ensure delivery of high-quality administrative support services. Foster a culture of accountability, professionalism, collaboration, and continuous improvement. Coach, mentor, and develop team capabilities.<br>Compliance, Risk & Governance Ensure adherence to company policies, governance frameworks, and regulatory requirements. Maintain document control standards and executive office compliance procedures. Support internal audits, compliance reviews, and governance initiatives. Identify operational risks within the CEO Office and implement appropriate mitigation measures.<br>Digital Transformation & AI Enablement Leverage digital tools, automation technologies, and AI-driven solutions to improve executive office productivity. Champion modern workplace practices and technology adoption within the CEO Office. Utilize ERP, reporting, and collaboration platforms to support business decision-making and information management.<br>Health, Safety & Sustainability Promote compliance with company HSE policies and procedures. Support corporate sustainability, governance, and operational excellence initiatives. Participate in safety awareness and risk management activities as required.<br>Candidate Profile Education Bachelor's Degree in Business Administration, Management, Corporate Communications, Public Administration, or related discipline. Master's Degree is preferred.<br>Experience Minimum 10-15 years of professional experience in Office Management, Executive Administration, Corporate Services, or Executive Office Operations. Minimum 5 years supporting C-Suite executives, Chairman's Office, CEO Office, or Board-level leadership. Experience within large diversified groups, family offices, holding companies, multinational organizations, or government-related entities preferred. GCC experience is highly desirable.<br>Knowledge & Skills Executive Office Management Board & Corporate Governance Coordination Strategic Planning Support Stakeholder & Relationship Management Executive Communications Corporate Administration Business Reporting & Presentations Records and Document Management Budget Administration Event & Protocol Management Project Coordination Business Continuity & Risk Awareness ERP Systems (SAP preferred) Microsoft Office Suite (Advanced) AI and Digital Productivity Tools Fluent English (written and verbal) Arabic language is an advantage<br>Competencies Executive Presence: Demonstrates professionalism, diplomacy, discretion, and confidence when engaging with senior stakeholders. Confidentiality & Integrity: Handles highly sensitive commercial and strategic information with the utmost discretion. Leadership: Provides direction, guidance, and motivation to administrative teams while fostering a high-performance culture. Organizational Excellence: Effectively manages multiple priorities, deadlines, and complex executive activities. Strategic Thinking: Understands business priorities and proactively supports executive decision-making processes. Communication & Influence: Builds productive relationships across all organizational levels and external stakeholders. Agility & Adaptability: Responds effectively to changing priorities in a fast-paced executive environment. Attention to Detail: Maintains exceptional accuracy in documentation, reporting, scheduling, and execution. Digital & AI Fluency: Utilizes emerging technologies and AI-enabled solutions to enhance operational effectiveness.

At Zulal Wellness Resort, we are looking for a passionate and results-driven Front Office Manager to lead our front office operations and deliver exceptional guest experiences. As a key member of the resort leadership team, you will oversee all aspects of front office management, including guest services, team development, operational efficiency, and revenue optimization. You will uphold the highest standards of hospitality, professionalism, and service excellence while fostering a positive team culture and ensuring every guest enjoys a seamless and memorable stay that reflects the resort’s commitment to wellness, luxury, and world-class hospitality.<br>If you are a passionate hospitality professional with strong leadership skills and a commitment to delivering exceptional and luxury wellness guest experiences, we invite you to join our team and be part of a unique wellness destination in Qatar.<br>Key Responsibilities:<br>Lead and supervise the daily operations of the Front Office to ensure seamless guest experiences and service excellence. Drive guest satisfaction by maintaining the highest standards of hospitality and promptly resolving guest concerns. Manage, coach, and develop the Front Office team, fostering a positive and collaborative work environment. Set departmental goals and ensure operational objectives and performance standards are achieved. Support recruitment, onboarding, training, and continuous development of Front Office colleagues. Promote company values, policies, and service culture across the team. Work closely with other departments to ensure efficient communication and operational effectiveness. Monitor departmental resources and encourage cost-conscious and sustainable practices. Maintain a professional, organized, and safe working environment in both front and back office areas.<br>Requirements:Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related discipline preferred. Minimum of 4–6 years of progressive experience in Front Office operations, including at least 2–3 years in a leadership or managerial role within a luxury resort, hotel, or high-end hospitality environment. Strong operational knowledge of Front Office systems and other hospitality technology platforms. Demonstrated leadership skills with the ability to motivate, develop, and manage high-performing teams while fostering a culture of service excellence. Excellent communication, interpersonal, and guest relations skills, with fluency in both English and Arabic preferred. Strong organizational, problem-solving, and decision-making abilities, with the capacity to manage multiple priorities in a fast-paced environment. Proven ability to handle confidential information with discretion, professionalism, and integrity. Highly adaptable, resilient, and guest-focused, with a proactive approach to exceeding guest expectations and delivering exceptional hospitality experiences.<br>Why Join Zulal? Work in a unique wellness-driven luxury environment Be part of a diverse, supportive team Career growth and development opportunities Competitive benefits package

At Zulal Wellness Resort, we are looking for a passionate and results-driven Front Office Manager to lead our front office operations and deliver exceptional guest experiences. As a key member of the resort leadership team, you will oversee all aspects of front office management, including guest services, team development, operational efficiency, and revenue optimization. You will uphold the highest standards of hospitality, professionalism, and service excellence while fostering a positive team culture and ensuring every guest enjoys a seamless and memorable stay that reflects the resort’s commitment to wellness, luxury, and world-class hospitality.<br>If you are a passionate hospitality professional with strong leadership skills and a commitment to delivering exceptional and luxury wellness guest experiences, we invite you to join our team and be part of a unique wellness destination in Qatar.<br>Key Responsibilities:<br>Lead and supervise the daily operations of the Front Office to ensure seamless guest experiences and service excellence. Drive guest satisfaction by maintaining the highest standards of hospitality and promptly resolving guest concerns. Manage, coach, and develop the Front Office team, fostering a positive and collaborative work environment. Set departmental goals and ensure operational objectives and performance standards are achieved. Support recruitment, onboarding, training, and continuous development of Front Office colleagues. Promote company values, policies, and service culture across the team. Work closely with other departments to ensure efficient communication and operational effectiveness. Monitor departmental resources and encourage cost-conscious and sustainable practices. Maintain a professional, organized, and safe working environment in both front and back office areas.<br>Requirements:Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related discipline preferred. Minimum of 4–6 years of progressive experience in Front Office operations, including at least 2–3 years in a leadership or managerial role within a luxury resort, hotel, or high-end hospitality environment. Strong operational knowledge of Front Office systems and other hospitality technology platforms. Demonstrated leadership skills with the ability to motivate, develop, and manage high-performing teams while fostering a culture of service excellence. Excellent communication, interpersonal, and guest relations skills, with fluency in both English and Arabic preferred. Strong organizational, problem-solving, and decision-making abilities, with the capacity to manage multiple priorities in a fast-paced environment. Proven ability to handle confidential information with discretion, professionalism, and integrity. Highly adaptable, resilient, and guest-focused, with a proactive approach to exceeding guest expectations and delivering exceptional hospitality experiences.<br>Why Join Zulal? Work in a unique wellness-driven luxury environment Be part of a diverse, supportive team Career growth and development opportunities Competitive benefits package

Qatar<br><br>Office Manager<br><br>Organization<br><br>Qatar Charity<br><br>Posted 6 Aug 2026 Closing date 31 Oct 2026<br><br>About Qatar Charity<br><br>Qatar Charity is a leading international humanitarian and development organization working in numerous countries to support vulnerable communities through sustainable development, humanitarian assistance, education, health, livelihood, and social welfare programs.<br><br>Job Purpose<br><br>The Field Office Manager serves as the administrative and legal representative of Qatar Charity in the country of assignment and is responsible for leading the overall management of the field office. The role ensures the effective implementation of organizational strategies, programs, projects, and operational plans while maintaining strong relationships with government authorities, donors, partners, and other stakeholders.<br><br>Key Responsibilities<br><br>Serve as the administrative and legal representative of Qatar Charity in the assigned country. Lead and oversee all administrative, financial, technical, and legal operations of the field office. Implement Qatar Charity's strategies, policies, and procedures and translate them into operational plans. Manage and develop field office staff and oversee performance management processes. Lead the planning, implementation, monitoring, and evaluation of humanitarian and development programs. Prepare and oversee annual work plans and budgets. Ensure compliance with Qatar Charity policies, donor requirements, and local laws and regulations. Review and approve technical, financial, and operational reports. Build and maintain productive relationships with government entities, NGOs, UN agencies, donors, and other stakeholders. Oversee procurement, contracting, and operational support activities in accordance with approved procedures. Ensure appropriate safety, security, and risk management measures are implemented. Coordinate effectively with Qatar Charity headquarters and other field offices. Safeguard Qatar Charity's interests through effective management of legal, administrative, and operational matters.<br><br>Qualifications& Requirements<br><br>Bachelor's degree in Business Administration, Project Management, International Development, Public Administration, or a related field. Master's degree is preferred. Minimum 10 years of relevant experience in humanitarian and development organizations. Excellent English language skills; Arabic, French or any additional languages are an asset. Proven experience in country-level leadership, field office management, or large-scale program management. Strong experience in financial management, budgeting, and stakeholder engagement. Experience working in multicultural and complex operating environments. Willing to be assigned to any Qatar Charity field office worldwide.<br><br>Skills And Competencies<br><br>Strategic leadership and management. Program and project management. Financial and budget management. Strong communication, negotiation, and diplomacy skills. Stakeholder relationship management. Decision-making and problem-solving abilities. Team leadership and staff development. Ability to work under pressure and manage competing priorities. Strong computer and reporting skills.<br><br>Additional Information<br><br>The selected candidate may be assigned to any Qatar Charity field office worldwide based on organizational needs. The role requires a high degree of flexibility, adaptability, and willingness to work in diverse cultural and operational contexts.<br><br>How to apply<br><br>Interested candidates are encouraged to submit their application through: recruitment@qcharity.org<br><br>Job details<br><br>Country<br><br>Qatar<br><br>Source<br><br>Qatar Charity<br><br>Type<br><br>Job<br><br>Career category<br><br>Program/Project Management<br><br>Years of experience<br><br>10+ years<br><br>Share<br><br> Share this on Facebook Share this on X Post this on Linked In

ROLE OVERVIEWThe Group PMO Manager is responsible for establishing, implementing, and maintaining a unified Project Management Office across all clusters and business units. This is a critical governance role that ensures project and initiative portfolio visibility, risk management, budget integrity, and executive-level reporting across a complex, multi-cluster organization. The PMO Manager works directly with the CEO and is accountable for creating a single source of truth for all active projects, M&A initiatives, and strategic programs.<br>This role is NOT an operational project management position. It is a strategic governance function focused on portfolio health, variance tracking, risk escalation, and ensuring that every project tracked through the PMO meets the organization's standards for data integrity and transparency.<br>KEY RESPONSIBILITIESPortfolio Governance & Unified Tracking* Design, build, and operate a unified PMO tracker consolidating all active projects, programs, M&A initiatives, and strategic workstreams across all five clusters.* Establish and enforce standardized project taxonomy, status definitions, and reporting formats across all business units.* Create and maintain domain-specific PMO templates (construction, M&A, technology, healthcare, real estate) that feed into the portfolio view.* Ensure all tracked projects meet governance and data-integrity standards suitable for board reporting and market disclosure. Metrics, Variance & Risk Management* Track and report monthly on all projects: budget vs. forecast vs. actual; schedule variance; cost variance; completion percentage; and health status.* Identify and escalate variances above thresholds (>5% cost overrun, >10 days schedule slip) to cluster heads and the CEO.* Maintain a consolidated risk register; prioritize and track top risks by impact and mitigation status.* Provide monthly variance analysis and trend reporting with root-cause narrative. Executive Reporting & Board Readiness* Produce monthly executive dashboard suitable for CEO and board review.* Generate quarterly board-pack materials with project status, financial impact, and strategic implications.* Ensure all metrics, claims, and numbers reported are verified, traceable, and defensible.* Prepare management commentary on portfolio performance and recommendations for board discussion. Stakeholder Management & PMO Operations* Coordinate with cluster heads, project managers, and finance teams on defined monthly cadence.* Conduct monthly PMO forum; review portfolio health and escalate blockers.* Build and maintain PMO tools: spreadsheets, dashboards, reporting templates.* Train cluster teams on PMO processes, data standards, and submission timelines.* Act as single point of contact for PMO queries from CEO, board, and external stakeholders. Data Integrity & Governance Compliance* Never fabricate or estimate metrics. Validate all numbers against source documents.* Maintain audit trail and version control on all PMO reports and dashboards.* Identify and remediate data gaps; escalate ambiguities rather than filling with assumptions.* Support external audits and regulatory reviews with complete documentation.•REQUIRED QUALIFICATIONS* Bachelor's degree in project management, business administration, engineering, finance, or related field.* Minimum 10 years of PMO experience in multi-cluster, multi-geography, or multi-billion-dollar portfolio environment.* Demonstrated expertise in portfolio management, project governance, and executive reporting in a publicly listed company.* Advanced proficiency in Excel (pivot tables, VLOOKUP, scenario modeling) and Power Point.* Proven ability to design and implement PMO standards and templates that scale across diverse business units.* Strong financial acumen: budgets, forecasts, actuals, variance analysis, project cost management.* Meticulous attention to detail. Obsessive about data accuracy and governance compliance.* Experience managing cross-functional teams without direct authority.* Fluency in English. Arabic language skills.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Bei Le Méridien inspiriert uns die Ära des glamourösen Reisens, wobei wir jede Kultur mit dem charakteristisch europäischem Esprit zelebrieren, das Leben in vollen Zügen zu genießen. Unsere Gäste sind neugierige, kreative und kosmopolitische Kulturinteressierte, die jeden Moment der Verbindung zu schätzen wissen und ihren Rhythmus entschleunigen, um das Reiseziel voll auszukosten. Wir stellen authentischen, eleganten und denkwürdigen Service und Erlebnisse bereit, die Gäste inspirieren, das Leben zu genießen. Wir suchen neugierige und kreative Personen für unser Team. Wenn Sie es schätzen, sich mit ähnlich gesinnten Gästen zu verbinden, und sich aus tiefstem Herzen wünschen, unvergessliche Erlebnisse zu kreieren, laden wir Sie ein, sich die Stellenangebote bei Le Méridien anzusehen. Bei Le Méridien werden Sie Teil des Markenportfolios von Marriott International . Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>في فندق لو مريديان، نستمد إلهامنا من عصر السفر الساحر، ونحتفل بكل ثقافة من خلال الروح الأوروبية المميزة لتذوق الحياة الجيدة. نزلاؤنا فضوليون ومبدعون يبحثون عن الثقافة العالمية ويقدرون لحظات التواصل والإبطاء لتذوق الوجهة. نحن نقدم خدمة أصيلة وأنيقة لا تُنسى إلى جانب التجارب التي تلهم الضيوف لتذوق الحياة الجيدة. نحن نبحث عن أشخاص فضوليين ومبدعين للانضمام إلى فريقنا. إذا كنت تقدر التواصل مع الضيوف ذوي التفكير المماثل ولديك رغبة عميقة في خلق تجارب لا تُنسى، فإننا ندعوك لاستكشاف فرص العمل مع لو مريديان. عند الانضمام إلى لو مريديان، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ،لتصبح أفضل نسخة منك.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>En Le Méridien, nos inspiramos en la era de los viajes glamurosos y celebramos cada cultura con el espíritu claramente europeo de disfrutar de la buena vida. Nuestros huéspedes son curiosos y creativos, aficionados a la cultura cosmopolita que aprecian momentos de conexión y relajación para disfrutar del destino. Brindamos un servicio auténtico, elegante y memorable junto con experiencias que inspiran a los huéspedes a deleitarse con la buena vida. Estamos buscando personas curiosas y creativas para unirse al equipo. Si te gusta conectar con huéspedes de ideas afines y deseas crear experiencias memorables, te invitamos a consultar las oportunidades de empleo de Le Méridien. Al unirte a Le Méridien, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Göz kamaştırıcı seyahat geleneğinden ilham alan Le Méridien’de her kültürü özellikle Avrupa'ya özgü güzel hayatın tadını çıkarma ruhuyla kutluyoruz. Misafirlerimiz, ziyaret ettikleri destinasyonların tadını çıkarmak için bağlantı kurmayı ve hayatın keşmekeşinden uzaklaşmayı önemseyen, meraklı ve yaratıcı, kozmopolit kültürlere ilgi duyan bireylerdir. Misafirlere güzel hayatın tadını çıkarmaları için ilham olan deneyimlerle birlikte otantik, zarif ve unutulmaz hizmetler sunuyoruz. Ekibimize katılacak meraklı ve yaratıcı insanlar arıyoruz. Sizin gibi düşünen misafirlerle bağlantı kurmayı önemli buluyorsanız ve unutulmaz deneyimler yaratmak istiyorsanız, sizi Le Méridien'deki kariyer fırsatlarını keşfetmeye davet ediyoruz. Le Méridien'e katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın, mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Le MERIDIEN si ispira all'epoca dei viaggi glamour, celebrando ogni singola cultura attraverso il caratteristico spirito europeo di godersi la vita. I nostri ospiti sono curiosi e creativi, sono sempre alla ricerca di una cultura cosmopolita e apprezzano i momenti di connessione e di relax per godersi la destinazione. Offriamo un servizio autentico, chic e memorabile, insieme a esperienze che ispirano gli ospiti ad assaporare la gioia di vivere. Siamo alla ricerca di persone curiose e creative da inserire nel nostro team. Se ami il contatto con ospiti affini a te e hai un profondo desiderio di creare esperienze memorabili, ti invitiamo a esplorare le opportunità di lavoro di Le MERIDIEN. Entrando a far parte di Le MERIDIEN ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>르메르디앙은 화려한 여행의 시대에서 영감을 받아 풍요로운 삶을 만끽하려는 유럽만의 독특한 정신을 계승하여 각 문화권에 녹여냅니다. 르메르디앙의 고객은 호기심이 많고 창의적이며 국제적인 문화를 추구하는 사람들로, 연결의 순간을 높이 평가하고 여행지를 제대로 즐기기 위해 여행의 속도를 늦춥니다. 우리는 고객이 행복한 삶을 누릴 수 있도록 영감을 주는 경험을 제공하며, 정통하고 세련됨과 동시에 기억에 남는 서비스를 제공합니다. 르메르디앙은 팀에 합류할 호기심 많고 창의적인 인재를 찾고 있습니다. 마음이 맞는 고객과 기꺼이 소통하고자 하고, 기억에 남는 경험을 만들고자 하는 깊은 열정이 있다면 르메르디앙의 채용 기회를 살펴보시기 바랍니다. 르메르디앙에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표 를 향해 달리며, 훌륭한 글로벌 팀 의 일원으로 최고의 나를 만들고 싶다면 르메르디앙의 문을 두드리세요.

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>ที่ Le Méridien เราได้รับแรงบันดาลใจจากยุคแห่งการเดินทางอันหรูหรา เฉลิมฉลองแต่ละวัฒนธรรมผ่านจิตวิญญาณแห่งยุโรปอันโดดเด่นในการสัมผัสชีวิตที่ดี ผู้เข้าพักของเรามีความสนใจใคร่รู้และความคิดสร้างสรรค์ ผู้แสวงหาวัฒนธรรมสากลที่ชื่นชมช่วงเวลาแห่งการสานสัมพันธ์และความดื่มด่ำในการใช้ชีวิตที่จุดหมายปลายทางอย่างช้าๆ เราให้บริการแบบเฉพาะตัว ทันสมัย และน่าจดจำพร้อมกับประสบการณ์ที่สร้างแรงบันดาลใจให้กับผู้เข้าพักเพื่อสัมผัสกับชีวิตที่ดี เรากำลังมองหาคนที่มีความสนใจใคร่รู้และความคิดสร้างสรรค์เพื่อเข้าร่วมกับทีมของเรา หากคุณชื่นชอบการเชื่อมต่อกับแขกผู้มีความสนใจคล้ายกันและมีความปรารถนาอย่างแรงกล้าที่จะสร้างประสบการณ์ที่น่าจดจำ เราขอเชิญคุณมาร่วมสำรวจโอกาสในการทำงานกับ Le Méridien การร่วมงานกับ Le Méridien หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้นเป้ าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

Additional Information Maternity Cover Fixed Term<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Le Méridien puise son inspiration dans l'époque des voyages glamour, célébrant chaque culture par le prisme d'un esprit épicurien résolument européen. Notre clientèle est curieuse et créative. Cosmopolite et avide de culture, elle apprécie les échanges et elle aime ralentir le rythme pour savourer pleinement l'endroit où elle se trouve. Nous offrons un service à la fois chic et authentique, vraiment inoubliable grâce à des expériences qui incitent à profiter des plus beaux moments de la vie. Nous recherchons des personnes curieuses et créatives pour rejoindre notre équipe. Si vous aimez nouer des liens avec des clients partageant le même état d'esprit et avez à cœur de créer des expériences inoubliables, nous vous invitons à découvrir les offres d'emploi chez Le Méridien. En rejoignant Le Méridien, vous intégrerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de trouver un sens à votre vie professionnelle, de faire partie d'une équipe internationale d'exception et de devenir la meilleure version de vous-même.

<p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.</p><p>Responsible of all payment types such as cash, checks, debit, credit and all room charges.</p><p>Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</p><p>Handle guest requests, questions and concerns effectively and promptly</p><p>Promote a professional team environment</p><p>Follow department policies, procedures and service standards</p><p>Performs any and all other tasks assigned by management</p><p>Upholds the highest standard of internal and external customer service at all times</p><p><strong>Desired Candidate Profile</strong></p><p>Proficient in the English Language (verbal &amp; written), second language is an advantage</p><p>Previous working knowledge of Opera is an asset</p><p>Required knowledge of MS Office</p><p>Must be able to handle multiple tasks in a dynamic, fast-paced environment</p><p>Ability to focus attention to guest needs, remaining calm and courteous at all times.</p><p>Strong interpersonal and problem solving abilities</p>

<p>Company Description Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><p>Job Description Job Summary We are seeking a dynamic, guest-focused, and experienced Duty Manager to oversee daily resort operations at Our Habitas Ras Abrouq , ensuring seamless guest experiences and smooth coordination across all departments in a remote luxury desert environment. Reporting to the General Manager, the Duty Manager acts as the key operational leader on shift, responsible for maintaining exceptional service standards, resolving guest issues, and ensuring all areas of the resort operate efficiently and in alignment with the Our Habitas philosophy. This role requires a hands-on hospitality professional who thrives in fast-paced luxury environments, demonstrates strong leadership and problem-solving abilities, and is passionate about delivering memorable, personalized guest experiences. The Duty Manager plays a vital role in ensuring operational excellence, safety, and consistency across all guest touchpoints.</p><p>Key Responsibilities</p><ul><li>Oversee day-to-day resort operations during assigned shifts, ensuring smooth coordination between all departments including Front Office, Housekeeping, Food &amp; Beverage, and Wellness.</li><li>Act as the primary point of contact for guest inquiries, requests, and service recovery, ensuring prompt and effective resolution.</li><li>Conduct regular property walkthroughs to ensure readiness, safety, cleanliness, and brand standards are consistently maintained.</li><li>Monitor guest arrivals, departures, and in-house guest experiences to ensure seamless service delivery.</li><li>Support Front Office operations, including check-in, check-out, VIP arrivals, and special guest requests when required.</li><li>Handle and resolve guest complaints professionally, ensuring a high level of guest satisfaction and recovery when needed.</li><li>Ensure compliance with health, safety, security, and operational standards across all resort areas.</li><li>Coordinate with department heads to ensure efficient communication and operational alignment throughout the resort.</li><li>Monitor daily operational challenges and proactively implement solutions to maintain service excellence.</li><li>Support emergency response procedures and ensure guest and staff safety at all times.</li><li>Maintain accurate shift reports and communicate key operational updates to management.</li><li>Foster a culture of teamwork, accountability, and exceptional guest service across all departments.</li><li>Assist in training and mentoring team members to uphold brand standards and service consistency.</li></ul><p>Who You Are</p><p>A confident, proactive, and guest-centric hospitality professional with strong leadership skills and a passion for luxury service excellence. You thrive in dynamic resort environments and excel at managing operations while maintaining a calm, solutions-focused approach. You are highly observant, detail-oriented, and capable of making quick, effective decisions in high-pressure situations. You understand the importance of personalized guest experiences and take pride in ensuring every moment of the guest journey reflects the spirit of Our Habitas. You are not just an operator you are the heartbeat of the resort during your shift, ensuring everything runs seamlessly while delivering genuine hospitality and care.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of experience in a Duty Manager, Front Office Manager, Assistant Front Office Manager, or similar operational leadership role in a luxury hotel or resort.</li><li>Strong understanding of front office operations, guest services, and hotel/resort procedures.</li><li>Excellent problem-solving, conflict resolution, and decision-making skills.</li><li>Strong leadership and communication skills with the ability to manage cross-functional teams.</li><li>Knowledge of property management systems (PMS) is an advantage.</li><li>Familiarity with health, safety, and security procedures in hospitality environments.</li><li>Ability to work in a remote luxury resort setting with flexible shifts.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Strong organizational skills and attention to detail.</li><li>Passion for hospitality, guest experience, and operational excellence.</li></ul>