Store manager Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Branch Manager oversees and manages the assigned branch resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement sales plans</p><br> <p>Conduct regular sales and operations meetings</p><br> <p>Brief employees on current sales goals, promotions, and other relevant information</p><br> <p>Organize marketing activities and events for the branch</p><br> <p>Increase brand awareness for the Company within the community</p><br> <p>Interact with customers on a regular basis to ensure satisfaction and gain useful feedback</p><br> <p>Resolve customer problems as needed</p><br> <p>Comply with all applicable laws and regulations</p><br> <p>Assess market conditions and identifying opportunities</p><br> <p>Draft forecasts and business plans</p><br> <p>Manage budgets, allocate branch funds, and define financial objectives</p><br> <p>Coordinate with other branches to share knowledge, plan promotional activities, or achieve goals</p><br> <p>Adhere to high ethical and professional standards</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Comprehensive understanding of all aspects of venue operations, including staffing, scheduling, and budget management.</p><br> <p>Strong leadership and managerial skills to effectively lead and motivate staff, delegate tasks, and maintain a positive work environment.</p><br> <p>Excellent interpersonal skills to interact with patrons, address concerns, and ensure exceptional guest experiences.</p><br> <p>Proficiency in budgeting, financial planning, and revenue management to optimize profitability and financial performance.</p><br> <p>Skill in coordinating events, performances, and activities to attract guests and enhance the venue's entertainment offerings.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Quality<br>Leadership<br>Entertainment Management L3<br>Quality and Safety L3<br>Budgeting L3<br>Agility<br>Task and Project Planning L3<br>AI Fluency<br>Guest Relations L3<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Retail Store Manager</b></p><p><br></p><p>Managing daily operations of a hypermarket branch: team leadership, inventory, merchandising and sales targets. 5+ years retail management required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

The F&B Store Manager is responsible for planning and executing the brand strategy, maintaining quality and authenticity, and overseeing daily operations.<br>About the Role<br>He/she directs daily operations in the kitchen, restaurant, and retail areas to ensure excellent customer service and store management.<br>Responsibilities<br>Planning and executing the brand strategy Maintaining quality and authenticity Overseeing daily operations Directing daily operations in the kitchen, restaurant, and retail areas Ensuring excellent customer service and store management<br>Qualifications<br>Bachelor’s degree in Hospitality Management, or a related field<br>Required Skills<br>Proven experience as a Shop Manager in premium chocolate retail (experience in luxury brands chocolate retailers is highly preferred) Language Proficiency - Fluency in English Fluency in Arabic is a plus Technical Skills - Proficiency in MS Office, MS Excel and Power Point<br>Preferred Skills<br>Seven to nine years of experience in F&B Operations, or a similar role Two years of experience in a managerial role<br>Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws

Store Operations & Customer Experience Support Assist in overseeing daily store operations, including opening/closing procedures, grooming standards, tester hygiene, and overall floor readiness. Ensure an exceptional customer experience by guiding Beauty Advisors and Specialists on consultation techniques and product storytelling. Handle customer queries professionally while maintaining brand service standards. Support the implementation of SOPs, hygiene practices, and store discipline. Sales Performance & Commercial Delivery Support the Store Manager in achieving store KPIs, including sales targets, conversion rate, ATV (Average Transaction Value), UPT (Units per Transaction), and customer retention. Monitor product performance, stock levels, and replenishment to ensure availability of key items. Assist in executing in-store activations, promotions, consultations, and beauty events. Review daily sales reports and suggest action plans to improve performance. Team Support, Coaching & Development Support in leading and motivating a team of Beauty Advisors, Specialists, and Cashiers to ensure accountability and performance. Provide on-floor coaching, reinforce product knowledge, and deliver constructive feedback. Assist in training on new launches, beauty rituals, and service excellence. Foster a positive, collaborative, and customer-focused team culture. Inventory, Visual Merchandising & Store Standards Support inventory management, including replenishment, shrinkage control, and expiry management (FIFO/FEFO). Ensure adherence to visual merchandising standards, planograms, and overall brand presentation. Coordinate with supply chain teams to ensure timely stock availability. Maintain accuracy in documentation, cash handling, and audit readiness.<br><br>Qualifications & Skills<br><br> Bachelor’s degree in Business, Retail Management, or a related field (preferred). 2–4 years of experience in beauty, cosmetics, or luxury retail, with at least 1 year in a supervisory role. Strong understanding of beauty products, consultation techniques, and customer experience standards. Proven ability to support KPIs, drive team performance, and maintain operational excellence. Excellent communication, coaching, and interpersonal skills. Strong organizational skills with attention to detail and high presentation standards. Ability to thrive in a fast-paced, launch-driven retail environment. Familiarity with POS systems, inventory management, and retail reporting tools.

Store Operations & Customer Experience Support Assist in overseeing daily store operations, including opening/closing procedures, grooming standards, tester hygiene, and overall floor readiness. Ensure an exceptional customer experience by guiding Beauty Advisors and Specialists on consultation techniques and product storytelling. Handle customer queries professionally while maintaining brand service standards. Support the implementation of SOPs, hygiene practices, and store discipline. Sales Performance & Commercial Delivery Support the Store Manager in achieving store KPIs, including sales targets, conversion rate, ATV (Average Transaction Value), UPT (Units per Transaction), and customer retention. Monitor product performance, stock levels, and replenishment to ensure availability of key items. Assist in executing in-store activations, promotions, consultations, and beauty events. Review daily sales reports and suggest action plans to improve performance. Team Support, Coaching & Development Support in leading and motivating a team of Beauty Advisors, Specialists, and Cashiers to ensure accountability and performance. Provide on-floor coaching, reinforce product knowledge, and deliver constructive feedback. Assist in training on new launches, beauty rituals, and service excellence. Foster a positive, collaborative, and customer-focused team culture. Inventory, Visual Merchandising & Store Standards Support inventory management, including replenishment, shrinkage control, and expiry management (FIFO/FEFO). Ensure adherence to visual merchandising standards, planograms, and overall brand presentation. Coordinate with supply chain teams to ensure timely stock availability. Maintain accuracy in documentation, cash handling, and audit readiness.<br><br>Qualifications & Skills<br><br> Bachelor’s degree in Business, Retail Management, or a related field (preferred). 2–4 years of experience in beauty, cosmetics, or luxury retail, with at least 1 year in a supervisory role. Strong understanding of beauty products, consultation techniques, and customer experience standards. Proven ability to support KPIs, drive team performance, and maintain operational excellence. Excellent communication, coaching, and interpersonal skills. Strong organizational skills with attention to detail and high presentation standards. Ability to thrive in a fast-paced, launch-driven retail environment. Familiarity with POS systems, inventory management, and retail reporting tools.

Job Summary<br><br>To ensure upkeep of operational soundness of a branch in conjunction with the strategic objectives of obtaining satisfactory audit ratings by complying to Bank SOPs & QCB regulations.<br><br>Provide the necessary Operational support to the team to ensure a high level of service delivery efficiency resulting in to enhanced Client experience.<br><br>Key Accountabilities<br><br>Branch Management<br><br> Ensure efficiency in branch operations that supports the Client experience objective<br><br> Ensure continued compliance with operating procedures, policies, process flows and service level agreements by carrying out random spot checks. Coordinate with branches, departments, and risk management with regard to referrals<br><br> Ensure the control function checklists are completed daily by jobholder and his/her subordinates Ensure completion of all financial and non-financial transactions/amendments passed during the day and approve/reject documents forwarded via documented scanner<br><br> Responsible for premises issues and control branch registers (Key, physical, dispute & dispatch registers)<br><br> Custodian of vault cash, managers cheques & rechecking of teller activities<br><br> Responsible for branch opening and closing and security alarms and ensuring that the branch literature displays and branding in the branch meet bank criteria<br><br> Receive customer complaints and liaise with appropriate departments and ensure resolution<br><br> Monitor incidents of Money Laundering while opening the new accounts and daily transactions Provide proper handling of branch communication with other departments to ensure smooth workflow and within TAT<br><br> Ensure the teams’ compliance to regulatory requirements by providing the necessary training and refresher sessions for branch staff<br><br> Assist and replace BM during leave & absence.<br><br>Supervision of Subordinates<br><br> Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy.<br><br> Provide on-the-job training and constructive feedback to subordinates to support their overall development.<br><br>Other Accountabilities<br><br>Branch Value Proposition<br><br> Check, monitor branch literature displays/branding instrument, and request installation of new materials (if necessary), in order to ensure compliance against set CBQ branch guidelines.<br><br>Branch Management<br><br> Recommend manpower staffing for branch team under this position’s area of responsibility based on set CBQ branch target and mission statement, in order to ensure that branch manpower needs are sufficiently addressed.<br><br> Manage and supervise all operational activities occurring within branch premise (such as but not limited to opening and closing of branch premise, security alarm, and branch registers control), in order to ensure integrity of CBQ branch premise.<br><br> Manage and supervise all financial and non-financial transactions/ amendments passed during the day (including but not limited to fax instruction checking, custodian of vault cash and approving/rejecting documents forwarded via document scanner), in order to ensure compliance to CBQ branch operation standard and guideline.<br><br>Branch Performance Management<br><br> Motivate employees and ensure their performance is evaluated according to policies and procedures, in order to drive performance culture within CBQ branch team.<br><br>Branch Customer Service<br><br> Receive, allocate and inspect CBQ branch customer complaint and query management, in order to ensure speedy and effective resolution to complaints and or queries.<br><br> Implement branch initiatives to promote self-service channels by encouraging staff to educate customer use of alternative channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive profitability to optimization of services.<br><br>Branch Capability Building<br><br> Conducting recruitment for new employees when needed and arrange trainings and capability development programs for new joiners, in order to provide smooth on boarding program for the employees.<br><br> Coach, give feedback and review capability of branch staffs, in order to ensure that the team’s capabilities are able to drive business performance target.<br><br>Branch Reporting<br><br> Create periodic and or ad-hoc reports for branch manager, in order to provide visibility on the team’s achievement against established business target.<br><br>Change Management<br><br> Lead and direct the management of change through continuous improvement of departmental systems, processes and practices taking into account ‘international leading practice’, changes in international standards and changes in the business environment which demand proactive action plans.<br><br>Policies, Systems, Processes and Procedures<br><br> Develop and oversee the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, and Environment<br><br> Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br> Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.<br><br>Education<br><br>Bachelor’s Degree, preferably in business administration, finance, economics or a related subject

Job Summary<br><br>To ensure upkeep of operational soundness of a branch in conjunction with the strategic objectives of obtaining satisfactory audit ratings by complying to Bank SOPs & QCB regulations.<br><br>Provide the necessary Operational support to the team to ensure a high level of service delivery efficiency resulting in to enhanced Client experience.<br><br>Key Accountabilities<br><br>Branch Management<br><br> Ensure efficiency in branch operations that supports the Client experience objective<br><br> Ensure continued compliance with operating procedures, policies, process flows and service level agreements by carrying out random spot checks. Coordinate with branches, departments, and risk management with regard to referrals<br><br> Ensure the control function checklists are completed daily by jobholder and his/her subordinates Ensure completion of all financial and non-financial transactions/amendments passed during the day and approve/reject documents forwarded via documented scanner<br><br> Responsible for premises issues and control branch registers (Key, physical, dispute & dispatch registers)<br><br> Custodian of vault cash, managers cheques & rechecking of teller activities<br><br> Responsible for branch opening and closing and security alarms and ensuring that the branch literature displays and branding in the branch meet bank criteria<br><br> Receive customer complaints and liaise with appropriate departments and ensure resolution<br><br> Monitor incidents of Money Laundering while opening the new accounts and daily transactions Provide proper handling of branch communication with other departments to ensure smooth workflow and within TAT<br><br> Ensure the teams’ compliance to regulatory requirements by providing the necessary training and refresher sessions for branch staff<br><br> Assist and replace BM during leave & absence.<br><br>Supervision of Subordinates<br><br> Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy.<br><br> Provide on-the-job training and constructive feedback to subordinates to support their overall development.<br><br>Other Accountabilities<br><br>Branch Value Proposition<br><br> Check, monitor branch literature displays/branding instrument, and request installation of new materials (if necessary), in order to ensure compliance against set CBQ branch guidelines.<br><br>Branch Management<br><br> Recommend manpower staffing for branch team under this position’s area of responsibility based on set CBQ branch target and mission statement, in order to ensure that branch manpower needs are sufficiently addressed.<br><br> Manage and supervise all operational activities occurring within branch premise (such as but not limited to opening and closing of branch premise, security alarm, and branch registers control), in order to ensure integrity of CBQ branch premise.<br><br> Manage and supervise all financial and non-financial transactions/ amendments passed during the day (including but not limited to fax instruction checking, custodian of vault cash and approving/rejecting documents forwarded via document scanner), in order to ensure compliance to CBQ branch operation standard and guideline.<br><br>Branch Performance Management<br><br> Motivate employees and ensure their performance is evaluated according to policies and procedures, in order to drive performance culture within CBQ branch team.<br><br>Branch Customer Service<br><br> Receive, allocate and inspect CBQ branch customer complaint and query management, in order to ensure speedy and effective resolution to complaints and or queries.<br><br> Implement branch initiatives to promote self-service channels by encouraging staff to educate customer use of alternative channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive profitability to optimization of services.<br><br>Branch Capability Building<br><br> Conducting recruitment for new employees when needed and arrange trainings and capability development programs for new joiners, in order to provide smooth on boarding program for the employees.<br><br> Coach, give feedback and review capability of branch staffs, in order to ensure that the team’s capabilities are able to drive business performance target.<br><br>Branch Reporting<br><br> Create periodic and or ad-hoc reports for branch manager, in order to provide visibility on the team’s achievement against established business target.<br><br>Change Management<br><br> Lead and direct the management of change through continuous improvement of departmental systems, processes and practices taking into account ‘international leading practice’, changes in international standards and changes in the business environment which demand proactive action plans.<br><br>Policies, Systems, Processes and Procedures<br><br> Develop and oversee the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, and Environment<br><br> Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br> Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.<br><br>Education<br><br>Bachelor’s Degree, preferably in business administration, finance, economics or a related subject

About us Minimalist.ae is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores open in the UAE and now expanding to Qatar, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and uses only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.<br>The Role As Store Manager, you will oversee the operations and teams of one of our stores in Qatar. Apart from “just” managing, you will also be directly in touch with customers and living our credo of ‘We don’t sell - we forge relationships’. You will get to know our customers’ demands in detail in order to showcase the product(s) that will most closely fit to what they’re looking for. Every person that comes to visit our store is important to you, regardless of whether they’re on a spending spree or just window-shopping. <br>Store Operations & Sales Run all daily store operations, including opening/closing, staffing, and floor supervision. Own the store’s daily, weekly, and monthly sales results. Actively manage the sales floor to drive conversion, ATV, and UPT. Ensure stock availability, correct pricing, and accurate stock handling within the store. Maintain store standards, visual merchandising, and overall presentation at all times. Control the store level stock movement, counts, and documentation. Ensure strong loss prevention practices within the store. Investigate and report stock discrepancies.<br>Customer Experience Be present on the floor to lead customer experience by example. Handle VIP clients and complex customer situations. Ensure the team delivers a consistent luxury service experience every day. Follow up on customer feedback and take immediate action at store level.<br>Team Management Manage the store team on a daily basis, including scheduling and task allocation. Set clear daily priorities and expectations for the team. Conduct regular performance check-ins and address performance issues quickly. Create a positive, high energy working environment<br>Training & Onboarding Ensure new joiners complete the onboarding plan and understand store procedures. Support the team with day-to-day product updates and selling guidelines. Reinforce service standards and basic sales techniques on the floor. Identify skill gaps and flag training needs to the Retail Manager.<br>Requirements:As an ideal candidate, you will have:A minimum of 5 years of relevant experience in managing retail stores within Qatar in luxury, watches, or jewelry. Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar. Ideally relevant certification in sales, management, or project management from accredited providers. Outstanding communication skills in English. Outstanding communication skills in Arabic.<br>What we offer Competitive salary with performance-based incentives. Visa and permits. Health insurance. Annual flight ticket allowances. Growth and long-term development opportunities. Long-term perspective in a rapidly expanding, future-oriented organization. An engaging and challenging work environment with a motivated & professional team of specialists.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>About us</span></strong></p><br><p>Minimalist.ae <span>is a local brand founded in 2016 in Dubai that designs and manufactures elegant, high-quality watches, jewelry, handbags, perfumes, and leather goods designed to enhance personal style. With four stores open in the UAE and now expanding to Qatar, we focus on simple yet sophisticated designs, with specifically our Arabic numeral watches being known for their timeless appeal. Minimalist believes in simplicity and uses only the finest materials to produce beautiful and durable items, combining elegant design with excellent quality.</span></p><br><p><strong><span>The role</span></strong></p><br><p><strong><span>As Store Manager</span></strong><span>, you will oversee the operations and teams of one of our stores in Qatar. Apart from “just” managing, you will also be directly in touch with customers and living our credo of ‘We don’t sell - we forge relationships’. You will get to know our customers’ demands in detail in order to showcase the product(s) that will most closely fit to what they’re looking for. Every person that comes to visit our store is important to you, regardless of whether they’re on a spending spree or just window-shopping.&nbsp;</span></p><br><p><strong><span>Store Operations &amp; Sales</span></strong></p><br><ul><li><p><span>Run all daily store operations, including opening/closing, staffing, and floor supervision.</span></p><br></li><li><p><span>Own the store’s daily, weekly, and monthly sales results.</span></p><br></li><li><p><span>Actively manage the sales floor to drive conversion, ATV, and UPT.</span></p><br></li><li><p><span>Ensure stock availability, correct pricing, and accurate stock handling within the store.</span></p><br></li><li><p><span>Maintain store standards, visual merchandising, and overall presentation at all times.</span></p><br></li><li><p><span>Control the store level stock movement, counts, and documentation.</span></p><br></li><li><p><span>Ensure strong loss prevention practices within the store.</span></p><br></li><li><p><span>Investigate and report stock discrepancies.</span></p><br></li></ul><p><strong><span>Customer Experience</span></strong></p><br><ul><li><p><span>Be present on the floor to lead customer experience by example.</span></p><br></li><li><p><span>Handle VIP clients and complex customer situations.</span></p><br></li><li><p><span>Ensure the team delivers a consistent luxury service experience every day.</span></p><br></li><li><p><span>Follow up on customer feedback and take immediate action at store level.</span></p><br></li></ul><p><strong><span>Team Management</span></strong></p><br><ul><li><p><span>Manage the store team on a daily basis, including scheduling and task allocation.</span></p><br></li><li><p><span>Set clear daily priorities and expectations for the team.</span></p><br></li><li><p><span>Conduct regular performance check-ins and address performance issues quickly.</span></p><br></li><li><p><span>Create a positive, high energy working environment</span></p><br></li></ul><p><strong><span>Training &amp; Onboarding</span></strong></p><br><ul><li><p><span>Ensure new joiners complete the onboarding plan and understand store procedures.</span></p><br></li><li><p><span>Support the team with day-to-day product updates and selling guidelines.</span></p><br></li><li><p><span>Reinforce service standards and basic sales techniques on the floor.</span></p><br></li><li><p><span>Identify skill gaps and flag training needs to the Retail Manager.</span></p><br></li></ul><p><strong><span>What we offer</span></strong></p><br><ul><li><p><span>Competitive salary with performance-based incentives.</span></p><br></li><li><p><span>Visa and permits.</span></p><br></li><li><p><span>Health insurance.</span></p><br></li><li><p><span>Annual flight ticket allowances.</span></p><br></li><li><p><span>Growth and long-term development opportunities.</span></p><br></li><li><p><span>Long-term perspective in a rapidly expanding, future-oriented organization.</span></p><br></li><li><p><span>An engaging and challenging work environment with a motivated &amp; professional team of specialists.</span></p><br></li></ul><br><p><span>As an ideal candidate, you will have:</span></p><br><ul><li><p><span>A minimum of 5 years of relevant experience in managing retail stores within Qatar in luxury, watches, or jewelry.</span></p><br></li><li><p><span>Ideally a relevant academic degree in Marketing, Business Administration, Management, or similar.</span></p><br></li><li><p><span>Ideally relevant certification in sales, management, or project management from accredited providers.</span></p><br></li><li><p><span>Outstanding communication skills in English.</span></p><br></li><li><p><span>Outstanding communication skills in Arabic.</span></p><br></li></ul> </div>

The TCG Store Manager is responsible for the commercial, operational, and community performance of the AOC retail store. The role drives sales and profitability, leads the store team, manages high-value TCG inventory, and ensures an excellent experience for players, collectors, and customers.<br>The role requires strong knowledge of trading card games and collectibles, including sealed products, individual cards, product releases, grading, authenticity, market trends, tournaments, and organized play.<br>Key Responsibilities Sales and Commercial Performance Achieve the store’s daily, monthly, and annual sales and profitability targets. Monitor sales, customer traffic, conversion rates, average transaction value, product performance, and margins. Increase sales through product recommendations, bundles, memberships, pre-orders, promotions, and cross-selling. Identify opportunities based on TCG release schedules, player demand, collector trends, and market values. Prepare regular sales, inventory, event, and operational reports for management.<br>TCG Product Management Maintain strong knowledge of Pokémon, One Piece, Magic: The Gathering, sports cards, and other relevant TCG and collectible products. Monitor new releases, allocations, pre-orders, market demand, and product availability. Ensure sealed products, individual cards, graded cards, and high-value collectibles are correctly priced, displayed, stored, and handled. Guide the team and customers on product features, game formats, rarity, grading, condition, and authenticity. Monitor local and international TCG trends to identify commercial opportunities. Ensure buying, selling, trading, and product evaluation processes follow approved company procedures.<br>Store Operations Manage daily store opening, closing, staffing, cash handling, and operational procedures. Ensure the store is clean, organized, secure, and ready for customers and events. Prepare staff schedules that provide sufficient coverage during peak periods, weekends, releases, and tournaments. Ensure compliance with company policies, mall requirements, health and safety standards, and local regulations. Coordinate maintenance, security, facilities, and other operational requirements.<br>Team Leadership Lead, coach, schedule, and motivate Sales Associates and other store employees. Conduct daily briefings covering sales targets, product releases, promotions, events, and operational priorities. Support recruitment, onboarding, product training, probation reviews, and performance evaluations. Monitor attendance, conduct, grooming, productivity, product knowledge, and customer service. Address performance and behavioral issues promptly, with support from HR and management.<br>Community and Organized Play Work closely with the Community and Organized Play team to grow AOC’s player and collector community. Support the delivery of tournaments, leagues, trade nights, prereleases, learn-to-play sessions, and product launches. Build relationships with players, collectors, judges, content creators, and community partners. Ensure tournaments and community activities are safe, inclusive, professionally managed, and commercially beneficial. Use community feedback and participation data to improve store activities and customer engagement.<br>Customer Experience Create a welcoming and knowledgeable environment for new players, experienced players, families, and collectors. Ensure customers receive accurate advice and fair, professional service. Resolve customer complaints, product concerns, and operational issues promptly. Build relationships with regular customers and encourage repeat visits, memberships, and community participation. Ensure responsible and transparent handling of high-value products and transactions.<br>Inventory and Loss Prevention Maintain accurate inventory records for sealed products, individual cards, graded cards, accessories, and other merchandise. Coordinate stock counts and investigate discrepancies with the Storekeeper, Finance, and management. Monitor high-value, fast-moving, low-stock, slow-moving, and allocated products. Ensure high-value cards and collectibles are securely stored, displayed, transferred, and documented. Prevent theft, product substitution, unauthorized discounts, loyalty-point misuse, stock loss, and cash discrepancies. Ensure damaged, returned, counterfeit, or questionable products are properly isolated and reported.<br>Key Performance Indicators Achievement of store sales and profitability targets Sales conversion rate and average transaction value Inventory accuracy and stock-loss percentage Performance of TCG releases, pre-orders, and promotional campaigns Tournament and organized-play participation Customer satisfaction and complaint resolution Repeat customer and membership growth Employee productivity, attendance, and retention Cash, discount, refund, and loyalty transaction accuracy Store audit and operational compliance results<br>Qualifications and Experience Bachelor’s degree or diploma in Business, Retail Management, Operations, or a related field. Minimum five years of retail experience, including at least three years in a store management or supervisory role. Minimum two years of experience or strong practical knowledge within the TCG, collectibles, gaming, hobby, or specialty retail sector. Proven experience managing sales targets, employees, inventory, cash controls, and customer service. Knowledge of major TCG brands, product releases, organized play, grading, card condition, and collectible market trends. Experience managing tournaments, product launches, or player communities is preferred. Strong leadership, commercial judgment, organization, and problem-solving skills. Availability to work during weekends, holidays, tournaments, and major product releases. Strong English communication skills; Arabic is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Role:</strong></p><br> <p>Your role will be to maximise store contribution by proactively driving sales, reducing stock loss and managing controllable costs.</p><br> <p>Motivating and developing your team members will be integral to your role whilst ensuring the store complies with all company regulations and procedures.</p><br> <p><strong>Qualifications &amp; Requirements:</strong></p><br> <p>You will have:</p><br> <p>- Proven store management experience.</p><br> <p>- Retail fashion management experience.</p><br> <p>- Excellent English skills.</p><br> <p>- Good numerical, analytical, interpersonal and networking skills.</p><br> <p>- The ability to develop and motivate a team.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are recruiting an experienced <strong>Shop Manager</strong> on behalf of a confidential client within the retail sector.</p><br><br><p>This is an excellent opportunity for a commercially focused retail professional with strong leadership skills and a passion for delivering outstanding customer experiences while driving sales performance.</p><br><br>Key Responsibilities<ul><li>Lead the day-to-day operations of the retail store to ensure excellent customer service and operational efficiency.</li><li>Drive sales performance and achieve revenue and profitability targets.</li><li>Analyse sales trends, monitor best-selling products, and identify stock replenishment requirements.</li><li>Manage inventory, stock movements, cycle counts, and loss prevention activities.</li><li>Ensure the store is maintained to the highest visual merchandising and presentation standards.</li><li>Prepare staff schedules based on business needs, customer traffic, and operational requirements.</li><li>Monitor operational costs and manage budgets effectively.</li><li>Produce regular reports on sales performance, inventory, KPIs, and team productivity.</li><li>Recruit, coach, develop, and motivate team members to maximise performance.</li><li>Ensure compliance with company policies, health and safety standards, and local regulations.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>4-6 years of retail experience, including at least <strong>2 years in a managerial or supervisory position</strong>.</li><li>Proven experience leading retail teams and driving commercial performance.</li><li>Strong understanding of stock management, merchandising, sales reporting, and retail operations.</li><li>Excellent leadership, communication, and organisational skills.</li><li>Proficient in Microsoft Office applications.</li><li>Fluent in English; Arabic is an advantage.</li></ul>What We're Looking For<ul><li>Customer-focused with a commercial mindset.</li><li>Strong decision-making and problem-solving abilities.</li><li>Results-driven with the ability to motivate and develop high-performing teams.</li><li>Able to thrive in a fast-paced retail environment while maintaining exceptional operational standards.</li></ul><p>If you have a strong retail management background and are looking for your next career opportunity, we would love to hear from you.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are recruiting an experienced Shop Manager on behalf of a confidential client within the retail sector. This is an excellent opportunity for a commercially focused retail professional with strong leadership skills and a passion for delivering outstanding customer experiences while driving sales performance. Key Responsibilities Lead the day-to-day operations of the retail store to ensure excellent customer service and operational efficiency. Drive sales performance and achieve revenue and profitability targets. Analyse sales trends, monitor best-selling products, and identify stock replenishment requirements. Manage inventory, stock movements, cycle counts, and loss prevention activities. Ensure the store is maintained to the highest visual merchandising and presentation standards. Prepare staff schedules based on business needs, customer traffic, and operational requirements. Monitor operational costs and manage budgets effectively. Produce regular reports on sales performance, inventory, KPIs, and team productivity. Recruit, coach, develop, and motivate team members to maximise performance. Ensure compliance with company policies, health and safety standards, and local regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4><b>Requirements</b></h4><p>Bachelor's degree or equivalent qualification. 4 6 years of retail experience, including at least 2 years in a managerial or supervisory position . Proven experience leading retail teams and driving commercial performance. Strong understanding of stock management, merchandising, sales reporting, and retail operations. Excellent leadership, communication, and organisational skills. Proficient in Microsoft Office applications. Fluent in English; Arabic is an advantage.</p><h4>What We're Looking For</h4><p>Customer-focused with a commercial mindset. Strong decision-making and problem-solving abilities. Results-driven with the ability to motivate and develop high-performing teams. Able to thrive in a fast-paced retail environment while maintaining exceptional operational standards. If you have a strong retail management background and are looking for your next career opportunity, we would love to hear from you.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">We are recruiting an experienced <strong>Shop Manager</strong> on behalf of a confidential client within the retail sector.<p></p> <p>This is an excellent opportunity for a commercially focused retail professional with strong leadership skills and a passion for delivering outstanding customer experiences while driving sales performance.</p> Key Responsibilities <ul> <li> <p>Lead the day-to-day operations of the retail store to ensure excellent customer service and operational efficiency.</p> </li> <li> <p>Drive sales performance and achieve revenue and profitability targets.</p> </li> <li> <p>Analyse sales trends, monitor best-selling products, and identify stock replenishment requirements.</p> </li> <li> <p>Manage inventory, stock movements, cycle counts, and loss prevention activities.</p> </li> <li> <p>Ensure the store is maintained to the highest visual merchandising and presentation standards.</p> </li> <li> <p>Prepare staff schedules based on business needs, customer traffic, and operational requirements.</p> </li> <li> <p>Monitor operational costs and manage budgets effectively.</p> </li> <li> <p>Produce regular reports on sales performance, inventory, KPIs, and team productivity.</p> </li> <li> <p>Recruit, coach, develop, and motivate team members to maximise performance.</p> </li> <li> <p>Ensure compliance with company policies, health and safety standards, and local regulations.</p> </li> </ul> Requirements <ul> <li> <p>Bachelor's degree or equivalent qualification.</p> </li> <li> <p>4 6 years of retail experience, including at least <strong>2 years in a managerial or supervisory position</strong>.</p> </li> <li> <p>Proven experience leading retail teams and driving commercial performance.</p> </li> <li> <p>Strong understanding of stock management, merchandising, sales reporting, and retail operations.</p> </li> <li> <p>Excellent leadership, communication, and organisational skills.</p> </li> <li> <p>Proficient in Microsoft Office applications.</p> </li> <li> <p>Fluent in English; Arabic is an advantage.</p> </li> </ul> What We're Looking For <ul> <li> <p>Customer-focused with a commercial mindset.</p> </li> <li> <p>Strong decision-making and problem-solving abilities.</p> </li> <li> <p>Results-driven with the ability to motivate and develop high-performing teams.</p> </li> <li> <p>Able to thrive in a fast-paced retail environment while maintaining exceptional operational standards.</p> </li> </ul> <p>If you have a strong retail management background and are looking for your next career opportunity, we would love to hear from you.</p></div></section>

POSITION OBJECTIVE<br><br><ul><li> Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales</li><li> Implement operating procedures at the store as per the company and Brand standards</li><li> Promote the Loyalty Program of the company for maximizing loyalty and repeat sales</li><li> Provide feedback to the Area Manager and Operations Manager with regards to employees and products<br><br></li></ul>Key Responsibilities<br><br><ul><li> Brief and guide the staff on achievement of the daily / weekly / monthly sales target</li><li> Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss</li><li> Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs</li><li> Ensure minimal stock loss manage stockrooms</li><li> Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times</li><li> Apply creative techniques to achieve / exceed the store sales target</li><li> Ensure has the required stock levels to maximize the sales</li><li> Weekly audit the store administration and resolve discrepancies if any</li><li> Manage the daily roaster, leave and grievances of the retail staff</li><li> Maintain the visual merchandising standards at the stores all the time as per set VM standards</li><li> Promote the Club Apparel Loyalty Program of the company for repeat sales</li><li> Supervise the store and provide feedback to the Area Manager with regards to the employees and products</li><li> Ensure awareness and vigilance at all times of security in the store without any negligence</li><li> Must be updated about the various brands of the group for suggestive selling to the customers</li><li> End to end store operations responsibility</li><li> Must be physically fit to stand for extended hours and heavy lifting</li></ul>

We are recruiting an experienced Shop Manager on behalf of a confidential client within the retail sector.<br><br>This is an excellent opportunity for a commercially focused retail professional with strong leadership skills and a passion for delivering outstanding customer experiences while driving sales performance.<br><br>Key Responsibilities<br><br>Lead the day-to-day operations of the retail store to ensure excellent customer service and operational efficiency. Drive sales performance and achieve revenue and profitability targets. Analyse sales trends, monitor best-selling products, and identify stock replenishment requirements. Manage inventory, stock movements, cycle counts, and loss prevention activities. Ensure the store is maintained to the highest visual merchandising and presentation standards. Prepare staff schedules based on business needs, customer traffic, and operational requirements. Monitor operational costs and manage budgets effectively. Produce regular reports on sales performance, inventory, KPIs, and team productivity. Recruit, coach, develop, and motivate team members to maximise performance. Ensure compliance with company policies, health and safety standards, and local regulations.<br><br>Requirements<br><br>Bachelor's degree or equivalent qualification.4–6 years of retail experience, including at least 2 years in a managerial or supervisory position. Proven experience leading retail teams and driving commercial performance. Strong understanding of stock management, merchandising, sales reporting, and retail operations. Excellent leadership, communication, and organisational skills. Proficient in Microsoft Office applications. Fluent in English; Arabic is an advantage.<br><br>What We're Looking For<br><br>Customer-focused with a commercial mindset. Strong decision-making and problem-solving abilities. Results-driven with the ability to motivate and develop high-performing teams. Able to thrive in a fast-paced retail environment while maintaining exceptional operational standards.<br><br>If you have a strong retail management background and are looking for your next career opportunity, we would love to hear from you.

POSITION OBJECTIVE<br><br> Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Implement operating procedures at the store as per the company and Brand standards Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Area Manager and Operations Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Brief and guide the staff on achievement of the daily / weekly / monthly sales target Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensure minimal stock loss manage stockrooms Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Apply creative techniques to achieve / exceed the store sales target Ensure has the required stock levels to maximize the sales Weekly audit the store administration and resolve discrepancies if any Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Supervise the store and provide feedback to the Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store operations responsibility Must be physically fit to stand for extended hours and heavy lifting

POSITION OBJECTIVE<br><br> Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Implement operating procedures at the store as per the company and Brand standards Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Area Manager and Operations Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Brief and guide the staff on achievement of the daily / weekly / monthly sales target Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensure minimal stock loss manage stockrooms Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Apply creative techniques to achieve / exceed the store sales target Ensure has the required stock levels to maximize the sales Weekly audit the store administration and resolve discrepancies if any Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Supervise the store and provide feedback to the Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store operations responsibility Must be physically fit to stand for extended hours and heavy lifting

Key Responsibilities<br><br> Store Operations & Customer Experience Excellence Deliver a premium and immersive beauty experience aligned with brand identity and service philosophy. Oversee daily store operations including opening/closing procedures, visual execution, hygiene, tester standards, and overall operational readiness. Resolve customer concerns effectively to ensure high satisfaction, loyalty, and retention. Ensure compliance with SOPs, safety, hygiene standards, and luxury retail operational protocols. Sales Performance, KPIs & Commercial Delivery Drive store KPIs including sales targets, conversion rate, UPT (Units per Transaction), ATV (Average Transaction Value), and customer retention. Monitor product performance, bestsellers, stock availability, and category trends to optimize sales. Execute in-store promotions, activations, GWPs, product launches, and sampling initiatives in coordination with marketing and merchandising teams. Analyze sales reports (daily/weekly) and implement action plans to improve performance. Team Leadership, Training & Talent Development Lead, coach, and motivate a team of Beauty Advisors, Makeup Artists, Skincare Specialists, and Supervisors. Conduct regular performance reviews, coaching sessions, and training programs. Ensure team readiness on new product launches, beauty rituals, brand storytelling, and consultation techniques. Foster a positive, inclusive, and high-performance culture aligned with luxury retail standards. Inventory Control, Visual Merchandising & Store Standards Manage inventory including stock levels, replenishment, shrinkage control, and expiry management (FIFO/FEFO). Ensure visual merchandising standards, planogram compliance, and tester hygiene align with brand guidelines. Coordinate with supply chain teams to ensure timely stock availability. Maintain accuracy in cash handling, audits, documentation, and system processes.<br><br>Qualifications & Skils<br><br> Bachelor’s degree in Business Administration, Retail Management, or related field (preferred). 4–7 years of experience in beauty, cosmetics, skincare, or luxury retail, with at least 2 years in a leadership role. Strong knowledge of premium beauty products, consultation techniques, and customer experience standards. Proven ability to drive KPIs and lead high-performing teams. Strong analytical and commercial acumen with data-driven decision-making ability. Excellent communication, leadership, coaching, and problem-solving skills. Professional grooming and presentation aligned with luxury retail environments. Ability to manage fast-paced operations, multiple product launches, and high customer traffic. We are seeking candidates with a strong background in premium cosmetics and beauty brands, with a focus on delivering a refined and personalized customer experience aligned with luxury beauty standards.

Job Summary<br><br>To manage the branch in accordance with CBQ overall strategic objectives and mission statement, in order to promote sales, achieve business growth and provide high quality service to the customers.<br><br>Key Accountabilities<br><br>Supervision of Subordinates<br><br> Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy. Provide on-the-job training and constructive feedback to subordinates to support their overall development.<br><br>Budgets and Plans<br><br> Contribute to the preparation of the budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified.<br><br>Branch Management<br><br> Manage the implementation of segment value propositions and provision of services in the assigned branch, in order to provide high - Manage and review manpower staffing for branch under this position’s area of responsibility based on set CBQ branch target and mission statement, in order to ensure that branch manpower needs are sufficiently addressed. Organize and supervise the implementation of branch Marketing and Business Development plans, in order to ensure flawless execution to drive growth and profitability for the business through utilization of branch as company owned media space. Organize and supervise customer focus initiative and product or brand awareness campaigns in the branch, in order to sensitize branch team to the needs of customer and CBQ corporate values. Oversee the approval of all advances within the branch, in order to manage cash level and exposure in adherence to CBQ policy and standard.<br><br>Branch Performance Management<br><br> Monitor performance of the branch within area of responsibility against set of objectives through regular follow up of periodic result monitoring (daily, monthly, quarterly, and annually) in order to achieve target and drive operational excellence. Monitor branch credit portfolio quality and follow up on the delays by implementing remedial action plan if necessary, in order to improve the credit portfolio quality.<br><br>Other Accountabilities<br><br>Branch Customer Service<br><br> Manage and review CBQ branch service quality and implement immediate remedial action plans if necessary, in order to ensure high quality of services are readily provided to CBQ branch customer. Monitor the management of CBQ branch customer complaints and queries, in order to ensure speedy and effective resolution to complaint and or query. Manage branch initiatives to promote self-service channels by encouraging staff to educate customer use of alternative channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive optimization of services to improve profitability.<br><br>Branch Capability Building<br><br> Conduct periodic coaching and capability building programs for CBQ branch team, in order to drive team performance to achieve growth and profitability for the business. Collect input from branch team and provide improvement suggestion for new or existing branch operation, in order to ensure all business opportunities and service quality are optimized.<br><br>Branch Reporting<br><br> Generate periodic and or ad-hoc reports about branch team, in order to provide visibility on the team’s achievement against established business target.<br><br>Change Management<br><br> Lead and direct the management of change through continuous improvement of departmental systems, processes and practices taking into account ‘international leading practice’, changes in international standards and changes in the business environment which demand proactive action plans.<br><br>Policies, Systems, Processes and Procedures<br><br> Develop and oversee the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, and Environment <br><br> Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br> Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.<br><br>Education<br><br>Bachelor’s Degree, in Business-related major