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Senior Manager - Distributed and In-House Services Business Analysis (Qatarization)
Accounting, Finance & Banking
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long<br><br>term planning and approved strategy.<br><br> Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to<br><br>answer their business needs.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral<br><br>equipment are responding to a program's instructions.<br><br> Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert<br><br>them into a series of instructions coded in a computer language.<br><br> Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate<br><br>strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher<br><br>end buckets (associated with high probability of default). For the lower-end buckets (representing one or two<br><br>instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely<br><br>basis to prevent the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts,<br><br>obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved<br><br>work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders),<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
About Us<br><br>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand.<br><br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br><br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br><br>Located on Doha's longest private beach and nestled in landscaped gardens, the Inter Continental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa Inter Continental.<br><br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br><br>Your Day to Day<br><br>As a C&E Sales Executive, you will support the commercial success of the hotel's Conference & Events business by managing event enquiries, developing client relationships, converting opportunities, and maximizing revenue across meetings, conferences, social events, weddings, and other functions.<br><br>You will act as a key point of contact for clients throughout the sales process, from the initial enquiry and proposal through to confirmation and handover to the Events and Operations teams. The role requires a strong combination of commercial awareness, attention to detail, relationship-building skills, and a genuine passion for delivering exceptional events.<br><br>Key Responsibilities Include:<br><br>Handle and respond to incoming Conference & Events enquiries in a timely, professional, and engaging manner. Qualify enquiries by understanding the client's requirements, event objectives, expected attendance, preferred dates, budget, and other relevant details. Prepare and present tailored proposals, quotations, packages, and event solutions in line with the hotel's commercial strategy. Follow up proactively on enquiries and proposals to maximize conversion opportunities. Conduct property and event space site inspections for prospective clients and event organizers. Present the hotel's meeting rooms, event venues, facilities, catering options, and other relevant services confidently and effectively. Negotiate rates and commercial terms within approved guidelines to secure business while protecting the hotel's revenue objectives. Convert qualified enquiries into confirmed business and ensure accurate documentation of all event details. Develop and maintain relationships with existing corporate accounts, event organizers, agencies, wedding planners, associations, and other relevant partners. Identify opportunities for repeat business, additional events, referrals, and account development. Support proactive sales activities, including client visits, sales calls, networking events, trade shows, and industry activities. Identify potential business opportunities within the local corporate, social, government, association, and events markets. Maintain regular communication with key accounts and ensure a strong understanding of their business and event requirements. Support the development of long-term client relationships that generate recurring Conference & Events business. Ensure all confirmed events are accurately captured and documented within the hotel's systems. Prepare complete and accurate event documentation, including proposals, contracts, function details, and client requirements. Conduct an effective handover of confirmed business to the Conference & Events and Operations teams. Ensure all relevant commercial commitments, client preferences, special requests, and contractual requirements are clearly communicated. Follow up with clients after events to obtain feedback, strengthen relationships, and identify future business opportunities. Support the team in resolving any commercial or client-related matters arising before, during, or after an event. Support the achievement of Conference & Events revenue, occupancy, and conversion targets. Monitor the sales pipeline and ensure opportunities are actively followed up and progressed. Maximize revenue through appropriate upselling and cross-selling of meeting spaces, accommodation, food and beverage, and other hotel services. Maintain awareness of demand patterns, market conditions, competitor activity, and relevant pricing trends. Provide feedback to the Sales and Revenue teams regarding market opportunities, lost business, competitor activity, and client expectations. Ensure all commercial activity is conducted within the hotel's approved pricing, contracting, and credit policies. Work closely with Conference & Events, Banqueting, Culinary, Front Office, Reservations, Revenue Management, Finance, and other departments to ensure a seamless client journey. Maintain clear and timely communication with operational teams regarding confirmed events and client requirements. Participate in event planning and internal meetings where required to ensure alignment between the client's expectations and operational delivery. Support the team in delivering a consistent luxury experience from the initial sales interaction through to event completion. Maintain accurate and up-to-date records of enquiries, accounts, opportunities, proposals, and confirmed events. Monitor the status of enquiries and ensure appropriate follow-up is completed within agreed timelines. Prepare regular sales activity and pipeline reports as required. Maintain accurate client and account information within the hotel's CRM and relevant systems. Ensure all proposals, quotations, contracts, and correspondence are professionally prepared and accurately reflect agreed commercial terms.<br><br>What We Are Looking For<br><br>Previous experience in Conference & Events Sales, hotel sales, catering sales, event management, or a related hospitality commercial role. Previous experience within a luxury hotel or five-star hospitality environment would be an advantage. Strong understanding of the local corporate and events market is preferred. Strong commercial awareness and the ability to identify opportunities to maximize revenue. Confident in conducting client meetings, site inspections, presentations, and commercial discussions. Customer-focused with a genuine passion for creating memorable event experiences.<br><br>What We Offer<br><br>We’ll reward all your hard work with competitive salary and benefits.<br><br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br><br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Position Summary The Director of Sales is a senior commercial leader responsible for developing and executing the hotel's sales strategy to maximize revenue, market share, profitability, customer acquisition, and long-term business relationships. The Director of Sales will represent the hotel at the highest level with key corporate, government, diplomatic, leisure, MICE, wholesale, travel trade, and strategic partner accounts, while ensuring that all sales activities are aligned with the hotel's positioning, brand standards, and commercial objectives. The position is accountable for achieving agreed annual revenue, market share, customer acquisition, profitability, and customer satisfaction targets.<br>Key Responsibilities<br>1. Commercial Strategy & Business Development Develop and implement the annual Sales Strategy aligned with the hotel's business plan, budget, and market positioning. Translate business objectives into sales plans, account strategies, and measurable KPIs. Partner with the General Manager and Director of Revenue to maximize revenue and profitability. Identify new business opportunities, market segments, feeder markets, and revenue streams. Build and maintain a strong sales pipeline and ensure effective prospecting and conversion. Monitor market trends, competitor activity, customer behavior, and economic developments to identify opportunities and risks. Maintain the hotel's competitive position within the luxury hospitality market.2. Revenue & Financial Performance Take ownership of sales contributions to budget, forecasts, and overall commercial success. Work closely with Revenue Management on forecasting, demand analysis, pricing strategies, and business planning. Participate in revenue and commercial strategy meetings. Analyze performance metrics, including ADR, occupancy, Rev PAR, TRev PAR, account production, and conversion rates. Ensure sales activities support optimal profitability and revenue generation. Contribute to annual budgeting, sales and marketing planning, and forecasting processes.3. Market Segmentation Develop and execute strategies across key segments, including:Corporate and multinational accounts Government and diplomatic business Leisure travel MICE and group business Conferences, events, weddings, and social functions Wholesale and tour operators Luxury travel advisors and consortia Airline, crew, long-stay, and extended-stay business Strategic partnerships and local business communities GCC and international feeder markets Establish growth plans, account acquisition targets, retention strategies, and market-specific sales initiatives.4. Key Account Management Manage and grow relationships with the hotel's most important accounts. Build strong partnerships with senior decision-makers, government stakeholders, travel professionals, event planners, DMCs, PCOs, and luxury travel advisors. Develop account plans with clear revenue targets and growth strategies. Conduct regular business reviews and monitor account performance. Ensure executive-level engagement for key clients and high-value customers. Drive account retention and revenue growth.5. MICE, Groups & Events Lead the development of group, conference, incentive, wedding, and event business. Build relationships with meeting planners, agencies, corporate organizations, and government entities. Optimize pricing, space utilization, and profitability in collaboration with Revenue Management and Operations. Monitor enquiry handling, conversion rates, and sales pipelines. Participate in major client negotiations and key events when required.6. Sales Leadership Lead, motivate, and develop a high-performing Sales team. Establish clear goals, KPIs, and performance expectations. Promote accountability, collaboration, proactive selling, and continuous improvement. Conduct coaching sessions, performance reviews, and regular sales meetings. Recruit, train, and retain talented sales professionals. Support succession planning and employee development. Monitor productivity, sales activities, account penetration, and revenue performance.7. Customer Experience Ensure all sales activities reflect the hotel's luxury service standards. Build strong relationships with customers before, during, and after stays or events. Personally engage with VIP guests, key accounts, and high-value groups. Review customer feedback and satisfaction results to identify improvements. Work closely with Operations to ensure commercial commitments are delivered consistently. Support customer retention, loyalty, and repeat business initiatives.8. Sales Channels & Partnerships Collaborate with Area, Regional, and Global Sales teams to maximize business opportunities. Ensure clear account ownership, communication, and lead management processes. Represent the hotel at trade shows, networking events, sales missions, exhibitions, and industry conferences. Develop strong partnerships with tourism authorities, airlines, travel agencies, DMCs, PCOs, luxury travel networks, and corporate organizations.9. Market Intelligence Maintain strong knowledge of local, regional, and international hospitality markets. Monitor competitor strategies, pricing, promotions, new openings, and market developments. Analyze market intelligence and recommend commercial actions. Stay informed on hospitality, tourism, government, diplomatic, business, and MICE trends. Provide commercial insights and recommendations to the General Manager and Executive Committee.10. Sales Administration & Reporting Ensure accurate maintenance of account information, sales activities, opportunities, and forecasts within CRM systems. Monitor pipeline performance, account production, conversion ratios, and business on the books. Produce regular sales reports with actionable analysis and recommendations. Ensure contracts, agreements, proposals, and commercial documentation comply with company standards. Maintain strong data accuracy and reporting integrity.<br><br>Qualifications & Experience Bachelor's degree in Hotel Management, Business Administration, Sales & Marketing, or a related discipline preferred. Minimum 8–10 years of progressive sales experience within the luxury/five-star hotel industry, with at least 3–5 years in a senior Sales leadership position. Proven track record of achieving and exceeding hotel sales and revenue targets. Strong experience in luxury hospitality, corporate sales, MICE, groups, leisure, and key-account management. Strong knowledge of the Qatar hospitality market and preferably GCC and international feeder markets. Existing relationships with key corporate, government, diplomatic, MICE, travel-trade, DMC, PCO, and luxury travel stakeholders are highly advantageous. Strong understanding of Revenue Management, forecasting, segmentation, pricing, distribution, and hotel commercial strategy. Demonstrated ability to lead, motivate, develop, and retain a high-performing sales team. Strong financial and commercial acumen. Excellent negotiation, presentation, communication, networking, and interpersonal skills. Strong analytical and strategic-thinking capabilities. Proficiency in hotel sales systems, CRM platforms, Microsoft Office, and relevant commercial reporting tools. Experience working with international hotel brands and Area/Regional/Global Sales structures is preferred. Fluency in English is essential; Arabic and/or additional languages would be an advantage.
<h2 class="h5">Job description</h2>
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<p><span><span>At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. </span>Our values of <strong>Wellbeing, Inclusion, Respect, Empathy, Integrity, </strong>and <strong>Experimentation</strong> are <span>the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.</span></span></p><br><p><span><span>You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Marketing is responsible to position the hotel in the local marketplace through appropriate sales and marketing initiatives and to ensure the hotel product and services align with the positioning and brand promise created through marketing communications.</span></span></p><br><br><b>Qualifications:</b><br><p><span><span>·</span></span><span><span>Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management.</span></span></p><br><p><span><span>·</span></span><span><span>Minimum 2 years work experience as Director of Marketing, or Director of Sales in larger operation.</span></span></p><br><p><span><span>·</span></span><span><span>Good problem solving, administrative and interpersonal skills are a must.</span></span></p><br> </div>
The Senior Director, Academic Services is a new position within the Education Office at Carnegie Mellon University in Qatar, reporting to the Senior Associate Dean, Education. The Senior Director has primary responsibility for academic advising and student success, course scheduling and registration management, and student financial services, and supervises a team of four academic advisors, the Director of Student Academic Success, and the Manager, Student Financial Services.<br><br>Strategic Leadership<br><br>In collaboration with the Senior Associate Dean, Education, the Senior Director develops and manages a strategic vision for student services, including:<br><br>Monitoring overall student progress toward degree completion to identify and address problem cases and systemic issues;Ensuring students have adequate information to make informed decisions about course and degree options, and are aware of and in compliance with academic policies;Identifying recurring student concerns and proposing institutional solutions;Partnering with the Director of Student Academic Success to manage academic action plans and success interventions for students on academic probation or warning;Ensuring students receive accurate financial aid counseling and are prepared to meet their financial obligations, in partnership with the Manager, Student Financial Services.<br><br>Operational Management<br><br>The Senior Director also takes responsibility for:<br><br>Working with academic programs and student advisors to identify course needs and scheduling constraints;Managing creation of the course schedule, room assignments, and final exam schedule each semester;Ensuring accurate entry and integration of data (e.g., course descriptions, faculty and advisor assignments, degree audits) across enrollment management technology platforms;Supervising the degree certification process.<br><br>Desired Qualifications<br><br>Bachelor's degree required; Master's degree preferred8+ years in higher education with progressive leadership responsibility, including direct supervisory experience Experience in academic advising and/or enrollment services strongly preferred Familiarity with financial aid counseling and student financial services operations Proficiency with enrollment management and student records technology platforms Knowledge of and experience at Carnegie Mellon University and/or Education City, Qatar preferred<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Academic Program Administration<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Full time<br><br>Pay Basis<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance
The Senior Director, Academic Services is a new position within the Education Office at Carnegie Mellon University in Qatar, reporting to the Senior Associate Dean, Education. The Senior Director has primary responsibility for academic advising and student success, course scheduling and registration management, and student financial services, and supervises a team of four academic advisors, the Director of Student Academic Success, and the Manager, Student Financial Services.<br><br>Strategic Leadership<br><br>In collaboration with the Senior Associate Dean, Education, the Senior Director develops and manages a strategic vision for student services, including:<br><br>Monitoring overall student progress toward degree completion to identify and address problem cases and systemic issues;Ensuring students have adequate information to make informed decisions about course and degree options, and are aware of and in compliance with academic policies;Identifying recurring student concerns and proposing institutional solutions;Partnering with the Director of Student Academic Success to manage academic action plans and success interventions for students on academic probation or warning;Ensuring students receive accurate financial aid counseling and are prepared to meet their financial obligations, in partnership with the Manager, Student Financial Services.<br><br>Operational Management<br><br>The Senior Director also takes responsibility for:<br><br>Working with academic programs and student advisors to identify course needs and scheduling constraints;Managing creation of the course schedule, room assignments, and final exam schedule each semester;Ensuring accurate entry and integration of data (e.g., course descriptions, faculty and advisor assignments, degree audits) across enrollment management technology platforms;Supervising the degree certification process.<br><br>Desired Qualifications<br><br>Bachelor's degree required; Master's degree preferred8+ years in higher education with progressive leadership responsibility, including direct supervisory experience Experience in academic advising and/or enrollment services strongly preferred Familiarity with financial aid counseling and student financial services operations Proficiency with enrollment management and student records technology platforms Knowledge of and experience at Carnegie Mellon University and/or Education City, Qatar preferred<br><br>Joining the CMU team opens the door to an array of exceptional benefits.<br><br>Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. <br><br>Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!<br><br>For a comprehensive overview of the benefits available, explore our Benefits page.<br><br>At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.<br><br>Are you interested in an exciting opportunity with an exceptional organization?! Apply today!<br><br>Location<br><br>Doha, Qatar<br><br>Job Function<br><br>Academic Program Administration<br><br>Position Type<br><br>Staff – Fixed Term (Fixed Term)<br><br>Full Time/Part time<br><br>Full time<br><br>Pay Basis<br><br>More Information: <br><br>Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. Click here to view a listing of employee benefits Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Quality:• Ensure all hotel areas and team meet Rosewood’s service standards.• Drive and lead Initiatives for increasing awareness of Rosewood’s service standards across the Front of House to ensure quality service & products remain at the forefront.• Ensure departmental action plans are implemented and reviewed following quality service audit results.• Review the daily activities of all areas directly responsible for.• Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated to the appropriate departments for action.• Maintain a lobby & front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood’s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the areas.• Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.• Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times.• Drive the performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards.• Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification & guest satisfaction.• Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners.• Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded.• Effectively maximizes inventory levels during high occupancy/sold out nights.• Collaborate with maintenance and housekeeping teams to address any maintenance issues or cleanliness concerns promptly.• Schedule and supervise associate to ensure adequate coverage during peak hours and special events.<br>Financial:• Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.• To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels & Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food & Beverage facilities, etc.)• Manages and sets targets for the Hotel’s Front Office Upselling Program.• Conducts comprehensive monthly departmental meetings to include review of Profit and Loss’s (as maybe needed), core programs, customer issues, strategic development, future activities, etc.• Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.• Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.• Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.<br>Leading:• Actively drives productivity initiatives, without negatively impacting customer service levels.• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates.• Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.• Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential.• To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.• To ensure accurate departmental records with respect to associates training and development and departmental communication issues.• To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.• To conduct selection interviews alongside the Talent & Culture Team for potential new team members as and when required.• To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel’s succession planning is upheld.• To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent & Culture Department.• To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent one to one.
Application Deadline: 31 August 2026Department: Hotel Management Location: Qatar - Doha<br><br>Description<br><br>As the Director of Operations, you are the strategic leader managing all day-to-day operations of our 5-star luxury resort. Serving as the General Manager’s primary second-in-command, you will oversee the seamless execution of guest experiences, property maintenance, and financial performance across all operational departments.<br><br>Given the extensive scope of our culinary offerings, a proven background in high-volume, luxury Food & Beverage operations is strictly required for this role.<br><br><br>Key Responsibilities<br><br>1. Strategic Leadership & Resort Oversight<br><br>Act as the primary deputy to the General Manager, assuming full operational and decision-making responsibility for the resort in the GM’s absence.<br><br>Synchronize the operational strategy across all 9 reporting departments to ensure compliance with 5-star luxury standards (e.g., Forbes Travel Guide, Leading Hotels of the World).<br><br>Drive resort profitability by maximizing revenue, managing labor efficiency, and controlling operational expenses across all divisions.<br><br>2. Departmental Management<br><br>You will hold direct operational and financial accountability for the following divisions:<br><br>Rooms & Guest Experience: Front Office, Housekeeping, and Laundry. Maintain flawless resort aesthetics, strict inventory control, and personalized guest arrival/departure experiences.<br><br>Food & Beverage (F&B) & Culinary: F&B Outlets and Kitchen. Leverage your deep F&B background to elevate our culinary identity, drive high-margin banqueting/outlet revenue, and maintain strict food safety and cost controls.<br><br>Wellness & Leisure: Spa and Recreation. Oversee luxury wellness programming, guest activities, and spa profitability.<br><br>Support & Safety: Engineering and Security. Partner with the Chief Engineer on preventative asset maintenance and capital expenditure (Cap Ex) planning. Ensure the absolute safety, privacy, and physical security of guests and assets.<br><br>3. Quality & Guest Satisfaction<br><br>Analyze guest feedback (Net Promoter Scores, online reviews, guest comment cards) to identify trends and implement immediate corrective actions.<br><br>Maintain a visible presence on the floor during peak operational hours to interface with VIP guests and handle complex service recovery situations.<br><br><br><br>Skills, Knowledge and Expertise<br><br>Minimum of 5–7 years of executive operational leadership in Food & Beverage within a 5-star luxury resort or high-end international hotel brand.<br><br>Mandatory Domain Expertise: A progressive career history rooted in Food & Beverage management (e.g., former Director of F&B ) within luxury environments.<br><br>Proven track record of managing massive, multi-department operational scopes, including complex non-rooms divisions like Spa, Engineering, and Security.<br><br>Skills & Competencies<br><br>Deep understanding of luxury hospitality operational metrics, P&L management, and budgeting.<br><br>Exceptional leadership presence with the ability to inspire, mentor, and hold department heads accountable.
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<br>The Assistant Director of Finance is a senior middle-management leadership role responsible for directing the daily operations of the hotel finance department. Reporting directly to the Director of Finance, this position acts as the second-in-command, overseeing all core accounting functions—including general ledger, financial reporting, budgeting, accounts payable/receivable, payroll, cost control, purchasing, and cash management.<br><br>The primary objective is to maintain strict internal financial controls, ensure regional and international regulatory compliance, optimize working capital, and provide actionable financial analysis to maximize hotel gross operating profit (GOP). In the absence of the Director of Finance, this role assumes full operational responsibility for the department.<br><br><br><strong><br>Strategic Leadership & Departmental Oversight<br></strong><br><br><ul><li>Supervise and coordinate the daily operations of the entire accounting team, providing clear direction, performance reviews, and professional development.<br></li><li>Deputize for the Director of Finance during absences, representing the department in Executive Committee (ExCom) meetings and owner interactions.<br></li><li>Enforce adherence to the Uniform System of Accounts for the Lodging Industry (USALI), corporate policies, local tax regulations, and internal audit requirements.<br></li></ul><strong>2. Financial Reporting & Month-End Closing<br></strong><br><br><ul><li>Lead the month-end and year-end financial closing processes, ensuring accurate general ledger reconciliations and timely reporting.<br></li><li>Prepare comprehensive monthly financial statement packages, profit and loss (P&L) statements, balance sheet reconciliations, and variance analysis reports.<br></li><li>Review daily revenue reports, cost control reconciliations, and balance sheet accounts to identify and rectify anomalies promptly.<br></li></ul><strong>3. Budgeting, Forecasting & Cash Flow Management<br></strong><br><br><ul><li>Partner with the Director of Finance to prepare annual operating budgets, capital budgets (CapEx), and rolling 30-60-90 day financial forecasts.<br></li><li>Oversee cash flow management, bank reconciliations, cash flow forecasting, and foreign exchange exposure to maintain optimal liquidity.<br></li><li>Conduct monthly P&L reviews with operational Department Heads, analyzing cost drivers and recommending profit-improvement strategies.<br></li></ul><strong>4. Internal Controls, Compliance & Risk Management<br></strong><br><br><ul><li>Design, implement, and monitor robust internal control systems to safeguard hotel assets, reduce fraud risks, and ensure revenue integrity across all outlets.<br></li><li>Coordinate internal and external audit processes, leading team efforts to remediate any identified audit control gaps.<br></li><li>Oversee tax compliance, including VAT/GST filings, corporate income tax, payroll taxes, and local municipal duties.<br></li></ul><strong>5. Working Capital & Capital Expenditure (CapEx)<br></strong><br><br><ul><li>Monitor Accounts Receivable aging reports and credit policies to minimize bad debt exposure, supporting the Credit Manager on difficult collection matters.<br></li><li>Review Accounts Payable schedules to ensure maximum payment terms are leveraged while maintaining healthy vendor relationships.<br></li><li>Track capital expenditure spending against approved budgets, overseeing asset tracking and project accounting.<br></li></ul> </div>
POSITION OVERVIEW<br>The Data Center Technical Manager is a senior engineering role within UCC Holding's Power & Digital delivery division. The role is responsible for the end-to-end technical integrity of data center projects from front-end definition through to construction handover, ensuring that power, cooling, civil, and ICT systems are designed to hyperscale and colocation standards and are fully constructable and operable at commissioning. Working in close alignment with the COO, Data Center Executive Director and the project execution team, the Technical Manager serves as the day-to-day technical authority on assigned projects, owning design standards, discipline coordination, OEM interfaces, and technical risk management across the full delivery lifecycle.<br>KEY RESPONSIBILITIESTechnical Leadership & Design Management Lead multi-disciplinary engineering teams across power, cooling, civil/structural, and ICT disciplines Own technical standards and design basis documentation through to FEEDEnsure all designs are constructable, installation logic aligned, and ready for site execution Manage inter discipline coordination and clash resolution using 3D plant modelling tools (REVIT, etc.) Power Systems Oversee HV/MV/LV power architecture design including utility intake, MV switchgear, transformers, and LV distribution Manage UPS, battery storage, and generator system design and OEM interfaces Ensure power redundancy models are correctly implemented, targeting AI-ready campuses Coordinate protection, metering, and power quality studies with specialist consultants Cooling & MEPLead cooling system design including air-side economization, chillers, air cooling, and liquid cooling for high-density AI compute Target PUE benchmarks in line with hyperscale client requirements; industry benchmark for AI campuses is 1.2–1.4 PUEOversee plumbing, drainage, HVAC, and fire suppression system design and integration Interface with energy modelling teams to validate system performance and efficiency projections Civil, Structural & Building Manage civil and structural design scope including foundations, raised floor systems, data halls, and façade Ensure structural designs accommodate equipment loadings, seismic considerations, and phased capacity expansion Oversee M&E services coordination within building fabric to eliminate site clashes and rework ICT, Cabling & Connectivity Oversee ICT infrastructure design including structured cabling, fiber backbone, and carrier-neutral meet-me rooms Ensure DCIM-readiness is embedded in design from the outset to support operational efficiency post-handover Coordinate with network operators and hyperscale clients on connectivity and meet-me room requirements Commissioning Alignment Engage the commissioning team from FEED stage to ensure testability and safe energization sequences are designed in Define and review CX documentation including CX plans, ITPs, FAT and SAT procedures Ensure technical handover packages are complete, accurate, and meet client O&M requirements HSE & Quality Embed safety by design principles across all engineering disciplines Own HAZOP/HAZID planning and chairing, ensuring action close-out is tracked Manage quality assurance processes for design deliverables including review gates, checking, and sign-off Client & Stakeholder Management Act as primary technical interface with hyperscale and colocation clients during design development Lead technical clarification meetings with clients, authorities, and utility providers Represent UCC in technical workshops with OEMs, specialist consultants, and external design teams<br>QUALIFICATIONS & EXPERIENCEEssential Degree in electrical engineering, mechanical engineering, or a related discipline (BEng / MEng)10+ years of engineering experience in mission-critical facilities or data center projects Demonstrated experience delivering hyperscale or large-scale colocation data center projects Deep working knowledge of data center power architecture Strong cooling systems experience Proven ability to lead multi-disciplinary design teams of 10+ engineers Experience with FEL/FEED-driven delivery models Proficiency in design tools including Auto CAD, REVIT, or equivalent Working experience in the Middle East or comparable international markets Desirable LEED, BREEAM, or equivalent sustainability certification experience Familiarity with hyperscale client design standards (Google, Microsoft Azure, Meta, AWS, Oracle)
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<br>Company Description<br><br><p>Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><br><br>Job Description<br><br><p>The Assistant Director of Sales supports the development and execution of the property's sales strategy to drive revenue, strengthen market positioning, and achieve business objectives for Our Habitas Ras Abrouq.</p><br><p>Working closely with the Director of Sales and other commercial leaders, the role is responsible for developing key accounts, identifying new business opportunities, strengthening relationships across priority market segments, and supporting the overall commercial performance of the property.</p><br><p>As a senior member of the Sales team, the Assistant Director of Sales will also provide leadership and guidance to the team, ensuring a proactive, relationship-driven approach that reflects the distinctive positioning and values of Our Habitas.</p><br><p><strong>DUTIES & RESPONSIBILITIES</strong></p><br><p><strong>Sales Strategy & Business Development</strong></p><br><ul><li>Support the Director of Sales & Marketing in developing and implementing the annual sales and commercial strategy.</li><li>Drive revenue across key market segments, including Government, GCC, Corporate, Leisure, Groups, Events, Embassies, VIP and luxury travel markets.</li><li>Identify and develop new business opportunities within Qatar, the GCC, and key international feeder markets.</li><li>Manage and grow a portfolio of key accounts while maintaining strong relationships with existing partners.</li><li>Conduct regular sales calls, client meetings, presentations, site inspections, and familiarization visits.</li><li>Develop account plans and action strategies for key clients and market segments.</li><li>Represent the property at trade shows, roadshows, networking events, sales missions, and industry events as required.</li><li>Monitor market trends, competitor activity, and emerging business opportunities and provide recommendations to leadership.</li></ul><p><strong>Revenue & Commercial Performance</strong></p><br><ul><li>Achieve assigned individual and departmental revenue targets.</li><li>Work closely with Revenue, Reservations, Marketing, and Operations to maximize occupancy, ADR, total revenue, and profitability.</li><li>Participate in regular revenue and commercial strategy meetings.</li><li>Analyze sales performance, account production, market segmentation, and business trends.</li><li>Ensure sales activities are focused on business opportunities that support the property's positioning and commercial objectives.</li><li>Assist in the preparation of the annual sales budget, business plan, forecasts, and departmental action plans.</li><li>Monitor production against targets and implement corrective actions where necessary.</li></ul><p><strong>Account & Relationship Management</strong></p><br><ul><li>Build and maintain strong relationships with key corporate accounts, government entities, embassies, travel agencies, DMCs, tour operators, luxury travel advisors, and other business partners.</li><li>Develop a strong understanding of client needs and identify opportunities to increase business and strengthen long-term partnerships.</li><li>Ensure timely and professional follow-up on sales leads, proposals, contracts, and client requests.</li><li>Maintain accurate account profiles, sales activities, and business opportunities within the property's sales systems.</li><li>Work closely with operational teams to ensure commitments made to clients are delivered and guest expectations are exceeded.</li></ul><p><strong>Leadership & Team Development</strong></p><br><ul><li>Support the Director of Sales & Marketing in leading, motivating, and developing the Sales team.</li><li>Provide coaching, guidance, and support to Sales Managers and Executives to achieve individual and departmental goals.</li><li>Assist in setting sales targets and monitoring team performance and productivity.</li><li>Promote a collaborative, accountable, and performance-driven culture within the department.</li><li>Support the recruitment, onboarding, training, and development of Sales team members.</li><li>Act as a role model by demonstrating professionalism, integrity, and the values of Our Habitas.</li><li>Assume additional departmental responsibilities in the absence of the Director of Sales & Marketing, when required.</li></ul><p><strong>Market Intelligence & Reporting</strong></p><br><ul><li>Maintain strong knowledge of Qatar's hospitality landscape, competitor activity, new developments, and market trends.</li><li>Conduct regular competitor analysis and share relevant market intelligence with the commercial leadership team.</li><li>Prepare sales reports, production analyses, account reviews, and business updates.</li><li>Identify underperforming segments or accounts and recommend strategies to improve performance.</li><li>Maintain an active sales pipeline and ensure opportunities are effectively tracked and converted.</li></ul><p><strong>Collaboration & Guest Experience</strong></p><br><ul><li>Work closely with Marketing to support campaigns, partnerships, activations, and initiatives that generate awareness and demand.</li><li>Collaborate with Revenue and Reservations to ensure sales strategies are aligned with pricing, inventory, and revenue objectives.</li><li>Partner with Operations and Food & Beverage teams to develop compelling packages and experiences.</li><li>Ensure that the unique experiences, sustainability initiatives, and brand story of Our Habitas Ras Abrouq are effectively communicated to clients and partners.</li><li>Maintain a guest-centric approach and support personalized experiences for key accounts, VIPs, and business partners.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Sales & Marketing, or a related field preferred.</li><li>Minimum 5–7 years of progressive hotel sales experience, preferably within luxury, lifestyle, resort, or international hospitality brands.Experience</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 5–7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager or Asst. Director role.</li><li>Luxury hospitality experience is preferred.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li></ul><br>Additional Information<br><br><p><strong>What's in it for you...</strong></p><br><ul><li>The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.</li><li>The chance to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.</li><li>A competitive package and plenty of opportunity for development.</li><li>Excellent discounts across the entire Ennismore family of brands.</li></ul><p><em>Working at <strong>Our Habitas</strong> means being part of a purpose-driven movement. You will help shape stories that go beyond rooms and amenities, creating emotional experiences and connecting people through shared rituals, culture, and a sense of belonging.</em></p><br><p><em>If you believe in <strong>luxury that speaks to the soul</strong>, and want to build something meaningful in two of Middle East's most extraordinary destinations, we’d love to meet you.</em></p><br> </div>
We’re growing our team at Saatchi & Saatchi Qatar, and we’re looking for an Associate Director – Social to help lead our social media function across a diverse portfolio of leading brands and organizations. <br>Reporting to the Director of Content, you will oversee the strategic direction, creative quality and day-to-day operation of our social accounts, while helping lead and develop the team behind them.<br>About Saatchi & Saatchi Saatchi & Saatchi Qatar is a creative agency rooted in the culture of the Middle East and connected to the global Publicis Groupe network.<br>Our multidisciplinary team works with some of Qatar’s most influential organizations and leading global brands, combining strategy, creativity, content, media and public relations to create work that connects locally and resonates globally.<br>What you’ll do Lead social strategy across our portfolio, ensuring every account has a clear direction rooted in audience understanding, culture and business objectives. Oversee the day-to-day operation of our social accounts, working closely with account leads and social teams to keep priorities clear, delivery strong and standards consistently high. Set the standard for our social work, reviewing strategies, content plans, platform activations and key deliveries across accounts. Lead, mentor and develop the social team, providing direction to Senior Managers, Managers and Executives and helping them grow. Shape content thinking across accounts, helping teams develop ideas that are relevant to the platform, audience and moment. Stay close to performance, using data, audience behaviour and platform insights to strengthen strategies and identify opportunities for growth. Keep the team connected to culture, with a strong understanding of the conversations, creators, formats and behaviours shaping social media in Qatar, the GCC and the wider region. Work closely with strategy, creative, PR, account management, media and multimedia teams to turn strong thinking into strong execution. Provide senior oversight across major campaigns, launches and live moments. Guide community and reputation management, providing senior support on sensitive conversations, emerging issues and escalations when required. Build strong relationships with clients, acting as a trusted senior partner on social strategy, content, platforms and culture. Identify opportunities to strengthen processes, workflows, resourcing and collaboration across the social function. Work closely with the Director of Content on the continued development of the team, our social capability and the quality of work we deliver.<br>What we’re looking for Arabic speaker required, with strong professional communication skills in both Arabic and English. 7+ years of experience in social media, digital content or a related discipline, ideally within an agency environment. Strong experience developing and leading social strategies for major brands or organizations Experience overseeing multiple accounts, teams and workstreams at the same time. A strong understanding of social platforms, audience behaviour, content formats, community management and performance. Strong knowledge of Arabic-language social media and the cultural nuances of communicating with audiences across Qatar and the wider region. Proven experience managing and developing teams. Strong client-facing and presentation skills, with the confidence to provide clear strategic recommendations and senior counsel. Comfort working with social data and insights and translating them into practical decisions. Strong creative judgement and a clear understanding of what makes content relevant, engaging and effective.<br>You are Curious about people, culture and the way brands earn a place in people’s lives.<br>You have strong instincts, but you know how to support them with strategy and evidence. You can move comfortably between the big picture and the details, whether you are shaping the direction of an account, guiding a team or reviewing a piece of work before it goes live.<br>You are a generous and confident leader. You know how to give people clarity, challenge them when needed and help them do their best work. You are organised, collaborative and calm under pressure, with high standards for both the work and the way the team works together.<br>Most importantly, you care deeply about making good work and helping the people around you make better work too.<br>If that sounds like you, we’d love to hear from you.
Essential Functions<br><br> JOB DESCRIPTION <br><br>40<br><br>%<br><br>Salesand Marketing<br><br> Managepre-opening critical path and preopening market plan Participate inownershipmeetings/presentations <br><br>Coordinate communications for property with brand management<br><br>20<br><br>%<br><br>Revenue Management<br><br> Providestrategicrevenuemanagementplanswithinthehoteltoinclude;ratedevelopment, establishment of group thresholds, space utilization policy, deploymentstrategies through the review of competitive data, demand analysis and market mixmanagement. Oversee and maximize revenue contribution from major distribution channels. (HRW,CRO,GDS,Internet). Ensureeffectiveutilizationof Profit Packandotherutilized Selective Sellingguidelinestomaximizerevenuecontributionfromallsegments. <br><br>Provide oversight for the Catering Sales Strategies.<br><br>20<br><br>%<br><br>Human Resources<br><br> Overseethemanagement,trainingandcareerdevelopmentofsalesstaff. Responsible for recruiting and identifyingcandidates for sales managerial positions. Withintheframeworkofthelocalcompetitivemarketplacerecommendappropriatesalescompensation. <br><br>Active participation in continuing education to ensure further professional development.<br><br>10<br><br>%<br><br>Prepares and submits reports on front office operations, guest feedback, and any incidents.<br><br>5<br><br>%<br><br>Manages the front office cash handling and billing processes accurately.<br><br>Other<br><br>Regular attendance in conformance with standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.<br><br>Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.<br><br>This list of essential functions is not exhaustive and might be supplemented as necessary.<br><br>Supportive Functions<br><br>In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.<br><br> Participate in industry organizations. Maintain an open line of communication between guests, employees and management. Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts and marketing input. Assist office in any other administrative duties as needed. <br><br>Other Duties<br><br>Regular attendance in conformance with the standards, which may be established by Hilton Worldwide from time to time, is essential to the successful performance of this position.<br><br>Safety Requirements<br><br>Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.<br><br> ORGANIZATIONAL RELATIONSHIPS <br><br>Positions Directly Reporting To This Position (titles)<br><br> Director of Sales Director of Marketing Director of GC&E All commercial team members <br><br>Responsibilities<br><br> SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY <br><br>The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.<br><br> Ability to perform critical analysis. Ability to manage extensive amounts of information and provides constructive feedback/direction. Extensive knowledge of marketing, negotiating and sales procedures associated with the hotel industry. Excellent written skills sufficient to produce sales and marketing communication that properly reflects the Hilton Worldwide Image. Excellent spoken and presentation skills. Considerable ability to listen effectively. Ability to work effectively both independently and as a team. Ability to delegate, manage and organize complex projects and establishes priorities consistent with department/hotel objectives. Ability to effectively deal with department heads, customers and team members, some of whom will require high levels of patience, tact and diplomacy. Ability to manage multiple projects, meet and work effectively under time and resource constraints. Ability to effectively lead team of professionals. <br><br>Qualifications<br><br> QUALIFYING STANDARDS EDUCATION <br><br>Four-year college degree preferred; additional/advanced degree coursework in business administration, marketing and communications a plus.<br><br>Experience<br><br> Requires substantial operations/sales leadership experience; preferably 10 years or more. Comparable hotel size and scope experience preferred. Proven track record of successes in achieving revenue objectives. <br><br>Proven ability to recruit, motivate and train sales team.<br><br> GROOMING/UNIFORMS <br><br>All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.<br><br>Notice<br><br>Our hotels function seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
???? Welcome to Your Next Adventure!<br><br>The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem.<br><br>This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards.<br><br>The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets.<br><br>???? What You’ll Get Your Hands On<br><br> Grocery Operations<br><br>Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners.<br><br>Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations<br><br>Own the operational performance of laundry partners and end-to-end laundry order flow.<br><br>Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations<br><br>Own the operational execution of ticketing services, events, bookings, and related customer experiences.<br><br>Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism.<br><br>Additional Verticals And Business Areas<br><br>Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas:<br><br> Retail Operations<br><br>For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners.<br><br>Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations<br><br>Own the overall marketplace health across multiple verticals.<br><br>Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations<br><br>Lead operational readiness for new Snoonu verticals before launch.<br><br>Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear.<br><br>????♂️ The Magic You Bring<br><br>Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
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<p>We are seeking a highly organized, professional, and proactive Executive Assistant to the Director to provide comprehensive administrative and executive support. The successful candidate will be responsible for managing the Director’s schedule, coordinating meetings, handling correspondence, preparing documents, and ensuring smooth day-to-day administrative operations.</p><p>Key Responsibilities:</p><ul><li>Provide high-level administrative and executive support to the Director.</li><li>Manage the Director’s calendar, appointments, meetings, and daily schedule.</li><li>Coordinate internal and external meetings, including preparing agendas and meeting materials.</li><li>Prepare, review, and format reports, presentations, letters, and other business documents.</li><li>Handle emails, correspondence, phone calls, and confidential information professionally.</li><li>Maintain and organize files, records, and important documents.</li><li>Follow up on pending tasks, action items, and deadlines on behalf of the Director.</li><li>Coordinate communication between the Director and internal departments, clients, consultants, and other stakeholders.</li><li>Arrange business travel, accommodation, transportation, and related requirements when necessary.</li><li>Prepare meeting minutes and follow up on assigned actions.</li><li>Assist with presentations, reports, and management documentation.</li><li>Maintain strict confidentiality regarding company and management information.</li><li>Perform other administrative and executive support duties as assigned by the Director.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Excellent organizational and time-management skills</li><li>Strong communication and interpersonal skills</li><li>Excellent English written and verbal communication</li><li>Arabic language proficiency is an advantage</li><li>Strong proficiency in MS Office (Word, Excel, PowerPoint, and Outlook)</li><li>Excellent calendar and meeting management skills</li><li>Strong attention to detail and accuracy</li><li>Ability to prioritize multiple tasks and meet deadlines</li><li>Professional approach with strong interpersonal skills</li><li>High level of discretion and confidentiality</li><li>Strong follow-up and coordination skills</li><li>Proactive, flexible, and solution-oriented</li><li>Ability to work effectively under pressure</li><li>Strong problem-solving and decision-making skills</li><li>Ability to communicate professionally with senior management, clients, consultants, and stakeholders</li></ul><p><br></p></div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Group Business Development Director - LATAM is responsible for identifying, originating and securing major infrastructure investment opportunities across Latin America and South America. The role leads deal sourcing and relationship development with government entities, strategic partners, project developers, current asset owners and operators, and co-investors.</p><br>
<p>The role drives revenue generation through direct deal origination and supports opportunity assessment, commercial negotiation, diligence, transaction structuring and closing in collaboration with the investment deal team.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Deal Origination & Business Development</p><br>
<p>• Lead deal origination across Latin America and South America, building and maintaining a robust pipeline of investment opportunities across ports, airports, power generation, oil and gas, refinery, water, agriculture, real estate, mining and pipeline sectors.</p><br>
<p>• Develop and execute a comprehensive regional business development strategy to source opportunities through direct engagement with governments, current asset owners and operators, strategic partners and project developers.</p><br>
<p>Strategic Stakeholder & Government Relations</p><br>
<p>• Establish and nurture strategic relationships with government officials, regulatory bodies, public-sector stakeholders, asset owners and operators to understand priorities and secure direct access to investment opportunities.</p><br>
<p>• Manage relationships with current asset owners and operators, identifying partnership, acquisition and investment opportunities, with deal-team support for detailed technical and financial diligence.</p><br>
<p>• Build and maintain relationships with co-investors and strategic co-investment partners</p><br>
<p>Opportunity Assessment & Investment Preparation</p><br>
<p>• Identify and qualify investment opportunities through market research and direct stakeholder engagement, assessing commercial and structural feasibility.</p><br>
<p>• Prepare investment opportunity assessments and memoranda for the Investment Committee, detailing market context, opportunity characteristics and proposed structure.</p><br>
<p>Capital Investment Project Development</p><br>
<p>• Partner with sector verticals to design and implement stage-gate processes for capital investment project maturation, establishing clear quality gates, decision criteria, and approval protocols aligned with sector-specific requirements.</p><br>
<p>• Support sector implementation of cost estimation methodologies and documentation standards aligned with best practices; establish guidance frameworks that enable sector teams to manage cost estimate progression from preliminary Class 4 to Class 1 bankable estimates, including audit trail, assumptions documentation, and risk registers at each gate.</p><br>
<p>• Develop sector-specific project governance templates and escalation protocols defining roles, approval authorities, and documentation requirements; support sector adoption and provide Bridge Holding governance interface for alignment with investor and lender requirements.</p><br>
<p>• Establish bankability assessment frameworks and gate-review criteria in partnership with sectors; support readiness validation for Investment Committee approval and third-party financing; ensure best in class capital project development standards are met.</p><br>
<p>• Build and maintain project intake, tracking, and documentation systems that support sector pipeline visibility, stage-gate compliance, and Bridge Holding oversight; generate quarterly reports on project maturation progress by sector, gate approval rates, cost estimate confidence evolution, and bankability metrics; serve as primary interface between sector origination teams and central Investment Committee.</p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Commercial Negotiation & Deal Execution Support</p><br>
<p>• Lead commercial negotiations of term sheets, framework agreements and transaction arrangements with governments, current asset owners, project developers and co-investment partners, with support from legal and transaction teams.</p><br>
<p>• Collaborate with financial analysts, technical specialists and legal advisers on opportunity evaluation, providing market insight and commercial perspective.</p><br>
<p>• Support financial, technical, legal, tax, regulatory, sanctions and integrity diligence and coordinate inputs from internal specialists and external advisers.</p><br>
<p>• Assist with transaction structuring, financial analysis, term-sheet review, negotiations, documentation and closing processes.</p><br>
<p>Co-Investor & Financial Institution Engagement</p><br>
<p>• Build and maintain relationships with co-investors, co-investment partners and financial institutions to facilitate deal execution and investment syndication.</p><br>
<p>Market Intelligence & Strategic Advisory</p><br>
<p>• Travel across assigned regions, estimated at 20 to 30 percent of time, to maintain stakeholder relationships, identify emerging opportunities and manage critical negotiations.</p><br>
<p>• Monitor market trends, regulatory developments, competitive landscape and sector dynamics in target geographies to identify emerging investment opportunities.</p><br>
<p>• Provide market insight and strategic recommendations to senior management for fund-strategy refinement and opportunity identification.</p><br>
<p>Team Leadership & Capability Development</p><br>
<p>• Lead and mentor the business development team, supporting origination, relationship management and opportunity-evaluation activities.</p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• <strong>Infrastructure investment acumen:</strong> Deep understanding of infrastructure investment strategies, sector dynamics, risk profiles and return drivers across ports, airports, power, energy, water, agriculture, mining and real estate, including greenfield, brownfield and acquisition opportunities.</p><br>
<p>• <strong>Deal origination and market sourcing:</strong> Ability to identify, qualify and originate high-quality infrastructure investment opportunities through direct engagement with governments, asset owners and developers and to assess commercial viability and structuring potential.</p><br>
<p>• <strong>Asset-owner and operator relations:</strong> Ability to build productive relationships with existing asset owners, operators and managers, understand their business drivers and identify partnership and acquisition opportunities.</p><br>
<p>• <strong>Commercial negotiation and deal structuring:</strong> Ability to negotiate commercial terms, concession agreements, joint-venture arrangements and purchase agreements, with an understanding of pricing mechanisms and governance frameworks.</p><br>
<p>• <strong>Regional market and political expertise:</strong> Deep knowledge of Latin American and South American political economy, macroeconomic trends, regulatory frameworks, currency dynamics, key sectors and major asset owners and developers.</p><br>
<p>•<strong> Project stage-gate and cost estimation</strong>: Understanding of cost classification standards and stage-gate project maturity frameworks; ability to guide and support sector teams in designing and implementing stage-gate processes that drive project cost estimates from Class 4 through Class 1 bankability.</p><br>
<p>• <strong>Bankability assessment and project documentation:</strong> Ability to work with sectors to assess projects against investor, lender and sector-specific bankability criteria; expertise in developing and socializing project charter, basis-of-estimate, risk framework, and covenant documentation templates that meet institutional financing standards.</p><br>
<p>•<strong> Sector-specific project standards and governance:</strong> Knowledge of cost estimation methodologies, technical requirements, permitting processes, and governance frameworks across assigned sectors (energy infrastructure, mining, ports/airports, agricultural supply chains, digital infrastructure); ability to translate sector-specific standards into scalable, repeatable project processes.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>• <strong>Infrastructure investment and project development:</strong> Minimum 15 years of professional experience in infrastructure investment, project development or related sectors, including at least 10 years in a senior business development, deal origination or investment role focused on infrastructure, private equity or project finance.</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Development L5<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Relationship Management L5<br>Reporting Standard L5<br>Resilience<br>Risk Management L5<br>Sales Trend Analysis L5<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br>Master's degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field<br><br><br><br>
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BORK is opening a new boutique at Place Vendôme Mall, Qatar, and we are looking for a Boutique Director to lead this exciting launch.<br>This is an opportunity to shape a new BORK space from the very beginning — building a high-performing team, setting exceptional service standards, and creating a distinctive client experience worthy of a true luxury environment.<br>Your responsibilities:- Lead boutique performance and achieve commercial targets- Build, develop, and inspire the boutique team- Establish and maintain BORK’s exceptional service standards- Oversee daily retail, operational, and administrative processes- Ensure the highest standards of boutique presentation and client experience- Represent BORK at brand events and key client activations<br>Exceptional service. Personalization. Attention to detail. These principles are at the heart of BORK. Join us in creating a new expression of luxury retail in Qatar.
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<strong>NES is exclusively working with a business group in Qatar to hire a Director of Marketing and Communications</strong><br>As Marketing and Communications Director, you will spearhead the development and execution of dynamic marketing and communication strategies that engage audiences, elevate brand awareness, and drive impactful results. Your creativity and leadership will be central to crafting compelling narratives and campaigns that resonate both internally and externally.<br> <br><strong>Required Skills:</strong><br><ul><li>Proven expertise in developing and implementing comprehensive marketing and communication strategies</li><li>Strong leadership skills with the ability to inspire and manage teams</li><li>Exceptional communication, presentation, and interpersonal abilities</li><li>Strategic thinking with data-driven decision-making</li><li>Proficiency in digital marketing tools and platforms</li><li>Experience managing budgets and resources effectively</li><li>ERP knowledge preferably SAP functional skills are a requirement</li></ul><strong>Nice to Have Skills:</strong><br><ul><li>Expertise in brand management and corporate communications</li><li>Knowledge of media relations and public affairs</li><li>Familiarity with content creation, including video and multimedia</li><li>Experience with international or multicultural marketing campaigns</li></ul><strong>Preferred Education and Experience:</strong><br><ul><li>Must be based in Qatar </li><li>Minimum 8 years of working experience, 5 years of experience in a supervisory role, 2 years of GCC experience is a plus</li><li>Bachelor’s degree in Marketing, Communications, Business, or related field; Master’s degree preferred</li><li>Significant experience in senior marketing and communications roles with demonstrable achievements</li></ul><br>Get in contact with Benita.Surrao@nesgt.com to discuss the opportunity <br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Group Business Development Director - MENA is responsible for identifying, originating and securing major infrastructure investment opportunities across Middle East, North Africa and Sub-Saharan Africa. The role leads deal sourcing and relationship development with government entities, strategic partners, project developers, current asset owners and operators, and co-investors.</p><br>
<p>The role drives revenue generation through direct deal origination and supports opportunity assessment, commercial negotiation, diligence, transaction structuring and closing in collaboration with the investment deal team.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Deal Origination & Business Development</p><br>
<p>• Lead deal origination across Middle East, North Africa and Sub-Saharan Africa, building and maintaining a robust pipeline of investment opportunities across ports, airports, power generation, oil and gas, refinery, water, agriculture, real estate, mining and pipeline sectors.</p><br>
<p>• Develop and execute a comprehensive regional business development strategy to source opportunities through direct engagement with governments, current asset owners and operators, strategic partners and project developers.</p><br>
<p>Strategic Stakeholder & Government Relations</p><br>
<p>• Establish and nurture strategic relationships with government officials, regulatory bodies, public-sector stakeholders, asset owners and operators to understand priorities and secure direct access to investment opportunities.</p><br>
<p>• Manage relationships with current asset owners and operators, identifying partnership, acquisition and investment opportunities, with deal-team support for detailed technical and financial diligence.</p><br>
<p>• Build and maintain relationships with co-investors and strategic co-investment partners</p><br>
<p>Opportunity Assessment & Investment Preparation</p><br>
<p>• Identify and qualify investment opportunities through market research and direct stakeholder engagement, assessing commercial and structural feasibility.</p><br>
<p>• Prepare investment opportunity assessments and memoranda for the Investment Committee, detailing market context, opportunity characteristics and proposed structure.</p><br>
<p>Capital Investment Project Development</p><br>
<p>• Partner with sector verticals to design and implement stage-gate processes for capital investment project maturation, establishing clear quality gates, decision criteria, and approval protocols aligned with sector-specific requirements.</p><br>
<p>• Support sector implementation of cost estimation methodologies and documentation standards aligned with best practices; establish guidance frameworks that enable sector teams to manage cost estimate progression from preliminary Class 4 to Class 1 bankable estimates, including audit trail, assumptions documentation, and risk registers at each gate.</p><br>
<p>• Develop sector-specific project governance templates and escalation protocols defining roles, approval authorities, and documentation requirements; support sector adoption and provide Bridge Holding governance interface for alignment with investor and lender requirements.</p><br>
<p>• Establish bankability assessment frameworks and gate-review criteria in partnership with sectors; support readiness validation for Investment Committee approval and third-party financing; ensure best in class capital project development standards are met.</p><br>
<p>• Build and maintain project intake, tracking, and documentation systems that support sector pipeline visibility, stage-gate compliance, and Bridge Holding oversight; generate quarterly reports on project maturation progress by sector, gate approval rates, cost estimate confidence evolution, and bankability metrics; serve as primary interface between sector origination teams and central Investment Committee.</p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Commercial Negotiation & Deal Execution Support</p><br>
<p>• Lead commercial negotiations of term sheets, framework agreements and transaction arrangements with governments, current asset owners, project developers and co-investment partners, with support from legal and transaction teams.</p><br>
<p>• Collaborate with financial analysts, technical specialists and legal advisers on opportunity evaluation, providing market insight and commercial perspective.</p><br>
<p>• Support financial, technical, legal, tax, regulatory, sanctions and integrity diligence and coordinate inputs from internal specialists and external advisers.</p><br>
<p>• Assist with transaction structuring, financial analysis, term-sheet review, negotiations, documentation and closing processes.</p><br>
<p>Co-Investor & Financial Institution Engagement</p><br>
<p>• Build and maintain relationships with co-investors, co-investment partners and financial institutions to facilitate deal execution and investment syndication.</p><br>
<p>Market Intelligence & Strategic Advisory</p><br>
<p>• Travel across assigned regions, estimated at 20 to 30 percent of time, to maintain stakeholder relationships, identify emerging opportunities and manage critical negotiations.</p><br>
<p>• Monitor market trends, regulatory developments, competitive landscape and sector dynamics in target geographies to identify emerging investment opportunities.</p><br>
<p>• Provide market insight and strategic recommendations to senior management for fund-strategy refinement and opportunity identification.</p><br>
<p>Team Leadership & Capability Development</p><br>
<p>• Lead and mentor the business development team, supporting origination, relationship management and opportunity-evaluation activities</p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• <strong>Infrastructure investment acumen:</strong> Deep understanding of infrastructure investment strategies, sector dynamics, risk profiles and return drivers across ports, airports, power, energy, water, agriculture, mining and real estate, including greenfield, brownfield and acquisition opportunities.</p><br>
<p>• <strong>Deal origination and market sourcing:</strong> Ability to identify, qualify and originate high-quality infrastructure investment opportunities through direct engagement with governments, asset owners and developers and to assess commercial viability and structuring potential.</p><br>
<p>• <strong>Asset-owner and operator relations:</strong> Ability to build productive relationships with existing asset owners, operators and managers, understand their business drivers and identify partnership and acquisition opportunities.</p><br>
<p>• <strong>Commercial negotiation and deal structuring:</strong> Ability to negotiate commercial terms, concession agreements, joint-venture arrangements and purchase agreements, with an understanding of pricing mechanisms and governance frameworks.</p><br>
<p>• <strong>Regional market and political expertise:</strong> Deep knowledge of Middle East, North Africa and Sub-Saharan Africa political economy, macroeconomic trends, regulatory frameworks, currency dynamics, key sectors and major asset owners and developers.</p><br>
<p>• Project stage-gate and cost estimation: Understanding of cost classification standards and stage-gate project maturity frameworks; ability to guide and support sector teams in designing and implementing stage-gate processes that drive project cost estimates from Class 4 through Class 1 bankability.</p><br>
<p>• Bankability assessment and project documentation: Ability to work with sectors to assess projects against investor, lender and sector-specific bankability criteria; expertise in developing and socializing project charter, basis-of-estimate, risk framework, and covenant documentation templates that meet institutional financing standards.</p><br>
<p>• Sector-specific project standards and governance: Knowledge of cost estimation methodologies, technical requirements, permitting processes, and governance frameworks across assigned sectors (energy infrastructure, mining, ports/airports, agricultural supply chains, digital infrastructure); ability to translate sector-specific standards into scalable, repeatable project processes.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>• <strong>Infrastructure investment and project development:</strong> Minimum 15 years of professional experience in infrastructure investment, project development or related sectors, including at least 10 years in a senior business development, deal origination or investment role focused on infrastructure, private equity or project finance.</p><br>
<p>• <strong>Deal origination and transaction track record:</strong> Proven record of originating and closing major infrastructure deals exceeding USD 100 million in transaction value in MENA, Africa and/or emerging markets, with direct experience building relationships with government stakeholders, current asset owners and operators, and project developers.</p><br>
<p>• <strong>PPP, concession and multi-stakeholder experience:</strong> Demonstrated experience in energy, mining, ports, airports, water, agriculture and/or transportation infrastructure, including public-private partnerships, concessions and complex multi-stakeholder negotiations.</p><br>
<p>• <strong>Languages:</strong> Fluency in English is required. Arabic language capability is a significant advantage.</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Development L5<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Relationship Management L5<br>Reporting Standard L5<br>Resilience<br>Risk Management L5<br>Sales Trend Analysis L5<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field or any related field<br>Master's degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field or any related field<br><br><br><br>
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