Restaurants Manager Jobs in Qatar
4240 Jobs Found
Company Description Mazad Live is a modern live-auction platform designed for the Gulf market, connecting auction houses, exhibitors, sellers, and buyers through a seamless digital experience. The platform enables businesses to launch and manage live auctions with real-time bidding, verified listings, and integrated commission management. With mobile and web accessibility, Mazad Live focuses on building trust, speed, and transparency across every auction. The company offers tools for auction creation, seller verification, smart moderation, and real-time engagement. Centered on the GCC region, Mazad Live aims to be the digital gateway for trusted auctions across cars, collectibles, art, luxury items, and more.<br>Role Description The Sales Manager (مدير مبيعات) will be responsible for driving revenue growth, building partnerships, and expanding Mazad Live’s presence in the GCC auction market. This part-time, on-site role is based in Doha, Qatar, and involves actively identifying and qualifying leads, conducting sales meetings and product demos, and following up with potential clients. The Sales Manager will manage the full sales cycle from prospecting to closing, prepare proposals and commercial offers, and maintain an up-to-date sales pipeline. The role includes collaborating with marketing and product teams to refine value propositions, gathering client feedback to improve services, and representing Mazad Live at client meetings, events, and industry gatherings. The Sales Manager will also monitor market trends and competitors to support strategic decision-making.<br>Qualifications<br> Strong skills in B2B sales, account management, and pipeline management, with a proven ability to meet or exceed sales targets. Experience in relationship-building, client onboarding, and stakeholder communication across diverse business environments. Comfort with digital platforms, Saa S products, or marketplace/auction solutions, including the ability to conduct online and in-person demos. Solid negotiation, presentation, and closing skills, with a consultative selling approach. Excellent verbal and written communication skills in English; proficiency in Arabic is highly preferred. Knowledge of the GCC market; experience in auctions, automotive, collectibles, luxury goods, or related sectors is a plus. Ability to work on-site in Doha, Qatar, manage time effectively in a part-time setting, and operate independently with minimal supervision. Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
<p>The Outlet Manager plays an integral role on the Restaurant outlets team by overseeing and leading the day to day running of a specific outlet. This position also works closely with the Culinary team and F&B team members to provide a seamless experience for our guests. We are looking for a charismatic individual who has a love for engaging our discerning guests to identify their dining preferences as it pertains to culinary, wine, ambience etc., must have an extensive knowledge of wines, spirits, and trending international cuisines. Previous experience managing a restaurant outlet within a luxury hotel environment is ideal. Individuals must display creativity and flair and the ability to provide guidance to others, and be able to evidence good business acumen, excellent communication skills and a strong work ethic. Applicants are required to have 3-5 years of restaurant management experience within a high-end hotel restaurant. Or a proven track record in an upscale free-standing restaurant. Leadership experience is required. Charismatic & inspiring leadership and communication skills with an advance ability to convince, persuade & influence Nurturing, monitoring leader who can drive positive outcomes and command respect A well established character with strong presence and gravitas to lead a large team in a challenging market environment Fully responsible for all aspects of the Restaurant including (but not limited to) service, quality and financials. Maintain a high level of luxury attention to detail for food quality and presentation, to ensure exceptional guest experiences driven by imagination and local knowledge. To lead and train a multi-cultural team, by showing inspirational leadership and creating self-motivation. Coordinate the selection, training, development, and evaluation of employees and managers in the Restaurant through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the restaurant. The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships. Ensure the Food Safety and Hygiene Management System is maintained in order to support a safe, clean and friendly workplace environment at all times for colleagues and guests. Keep up to date with competitive restaurants by monitoring and analyzing menus, product and service and keep up to date with international and regional trends to maintain a competitive advantage. Create a high performance feedback culture at all levels within the restaurant that allows the team to contribute to the success of the business and be rewarded and recognized for their individual contribution. Demonstrate an extensive knowledge of products, operating procedures and service specifications. Fully competent in techniques and knowledge described in the outlet/departmental manual. Handle guest complaints within the required timeframe and inform the outlet/department (s) concerned on the result. Implement flexible schedules in order to accommodate the business needs, and accurate confirmation of timesheets. Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. Outcome focused on guest experience and has a track record of delivering at a superior level. Experience in challenging market environment with creative and alternative business and revenue producing strategies Continuous engagement and follow up of product / service .,problem-solving</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of restaurant management experience within a high-end hotel restaurant or a proven track record in an upscale free-standing restaurant.</li><li>Leadership experience is required.</li><li>Charismatic & inspiring leadership and communication skills with an advance ability to convince, persuade & influence.</li><li>Nurturing, monitoring leader who can drive positive outcomes and command respect.</li><li>A well established character with strong presence and gravitas to lead a large team in a challenging market environment.</li><li>Excellent English language skills both written and verbal.</li><li>College degree, preferably in Hospitality Management</li><li>Strong Leadership Skills</li><li>Excellent interpersonal and problem solving skills</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Restaurant Manager to oversee daily restaurant operations, lead high-performing teams, and deliver exceptional guest experiences.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Manage Front of House (FOH) and Back of House (BOH) operations</p></li></ul><ul><li><p>Lead and manage Front of House (FOH) and Back of House (BOH) operations.</p></li></ul><ul><li><p>Ensure exceptional customer service and operational excellence.</p></li></ul><ul><li><p>Supervise, coach, and develop restaurant staff.</p></li></ul><ul><li><p>Monitor sales, food cost, labor cost, and overall profitability.</p></li></ul><ul><li><p>Ensure compliance with food safety, hygiene, and company standards.</p></li></ul><ul><li><p>Drive operational improvements and business growth.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Minimum 3–5 years of experience as a Restaurant Manager or in a similar leadership role.</p></li></ul><ul><li><p>Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.</p></li></ul><ul><li><p>Strong leadership, communication, and problem-solving skills.</p></li></ul><ul><li><p>Solid knowledge of restaurant operations, POS systems, inventory management, and cost control.</p></li></ul><ul><li><p>Fluent in Arabic and English.</p></li></ul><ul><li><p>Arab nationals preferred.</p></li></ul><ul><li><p>Immediate joiners are preferred.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Restaurant Manager. The Restaurant Manager oversees all restaurant operations to deliver outstanding dining experiences in line with the hotel standards. This includes managing service quality, leading and developing the restaurant team, ensuring compliance with health and safety regulations, achieving financial targets, and maintaining high levels of guest satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage the daily operations of the restaurant to ensure smooth and efficient service</li><li>Lead, motivate, train, and develop restaurant team members</li><li>Deliver exceptional guest experiences by anticipating and responding to guest needs</li><li>Monitor service standards and ensure compliance with luxury hospitality brand expectations</li><li>Oversee staff scheduling, attendance, and performance management</li><li>Manage inventory, purchasing, and cost control to maximize profitability</li><li>Ensure compliance with food safety, hygiene, and health regulations</li><li>Handle guest feedback and resolve complaints professionally</li><li>Collaborate with the culinary team to ensure food quality and timely service</li><li>Prepare operational reports, budgets, and revenue forecasts</li><li>Support marketing initiatives, promotions, and special events to drive restaurant revenue</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred</p><p>Minimum 3 5 years of experience in restaurant management, preferably in a luxury hotel or fine dining environment</p><p>Proven leadership experience managing multicultural teams</p><p>Strong knowledge of food and beverage operations, service standards, and restaurant management</p><p>Familiarity with budgeting, cost control, inventory management, and financial reporting</p><p>Excellent communication, interpersonal, and problem-solving skills</p><p>Proficiency in restaurant POS systems and Microsoft Office applications</p><p>Strong organizational skills with the ability to work effectively in a fast-paced environment</p><p>Fluency in English is required; additional language skills are an advantage</p><p>Knowledge of food safety, hygiene, and local health regulations is preferred</p><p>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</p><p>Foster an inclusive environment where every individual feels valued and respected</p><p>Create an environment where colleagues are empowered, supported and recognized</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Assistant Restaurant Manager. The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, maintaining luxury service standards, and achieving operational and financial goals. The role involves supervising team members, coordinating service, and ensuring smooth restaurant operations while fostering a positive and productive work environment.</p><p>Key Responsibilities:</p><ul><li>Assist the Restaurant Manager in managing daily restaurant operations</li><li>Supervise and support restaurant colleagues during service to ensure smooth operations</li><li>Deliver exceptional guest service and promptly resolve guest concerns</li><li>Monitor service quality and ensure compliance with luxury hospitality standards</li><li>Assist with staff scheduling, training, coaching, and performance development</li><li>Support inventory control, purchasing, and cost management initiatives</li><li>Ensure compliance with food safety, hygiene, and health regulations</li><li>Coordinate with the culinary team to ensure timely and high-quality food service</li><li>Handle opening and closing procedures, cash handling, and operational reporting</li><li>Assist in achieving revenue, profitability, and guest satisfaction targets</li><li>Support promotional activities, special events, and outlet marketing initiatives</li><li>Act as the Restaurant Manager in their absence when required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What will you bring to this role?</h2><ul><li>Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred</li><li>Minimum 2 - 4 years of supervisory or assistant restaurant management experience, preferably in a luxury hotel or fine dining environment</li><li>Strong leadership and team management skills</li><li>Excellent communication, interpersonal, and guest service skills</li><li>Knowledge of food and beverage operations, service standards, and restaurant management</li><li>Experience with budgeting, inventory management, and cost control is an advantage</li><li>Proficiency in restaurant POS systems and Microsoft Office applications</li><li>Ability to work effectively in a fast-paced, multicultural environment</li><li>Fluency in English is required; additional language skills are an advantage</li><li>Knowledge of food safety, hygiene, and local health regulations is preferred</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p></p></section>
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<p>New opportunity for a QSR experienced Operations Manager with this established specialty quick service restaurant group based in Qatar.</p><br><p><strong>About:</strong></p><br><p>The Operations Manager will be responsible for overseeing & managing the day-to-day operations of multiple branches across Qatar. The role will include monitoring, guiding, & supporting Area Managers & Restaurant Managers ensuring operational excellence, consistency, profitability, customer satisfaction, & compliance with company standards.</p><br><p><strong>Requirements:</strong></p><br><ul>
<li>GCC or Middle East preferred</li><li>Proven experience in managing multi-unit restaurant, café, or food & beverage operations.</li><li>Strong experience in leading & monitoring Area Managers, Restaurant Managers, or Branch Managers.</li><li>Demonstrated ability to maintain consistent operational standards across multiple locations.</li><li>Strong leadership, people-management, communication, & problem-solving skills.</li><li>Sound knowledge of operational performance management, cost control, customer experience, & quality standards.</li></ul>
<p><strong>Salary: QAR 16000 All-inclusive </strong></p><br> </div>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>• 5 Star Luxury Italian Restaurant experience preferred<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Assistant Restaurant Manager assists the Restaurant Manager in overseeing, coordinating and executing in planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Assist the Restaurant Manager in overseeing daily operations, ensuring smooth service, and maintaining high standards of customer satisfaction.</p><br>
<p>Supervise restaurant staff, including servers, hosts/hostesses, and bartenders, providing guidance, training, and support as needed.</p><br>
<p>Monitor dining room and kitchen activities, addressing issues and making adjustments to optimize efficiency and service quality.</p><br>
<p>Assist in developing and implementing operational procedures, policies, and standards to uphold brand consistency and compliance with health and safety regulations.</p><br>
<p>Manage inventory levels, including food and beverage supplies, and coordinate with suppliers to ensure timely deliveries and minimize waste.</p><br>
<p>Handle guest inquiries, complaints, and feedback, resolving issues promptly and courteously to enhance guest satisfaction.</p><br>
<p>Assist in scheduling staff shifts, managing labor costs, and maintaining appropriate staffing levels to meet business demands.</p><br>
<p>Collaborate with the culinary team to develop menu offerings, specials, and promotions, ensuring alignment with guest preferences and profitability goals.</p><br>
<p>Conduct regular inspections of the dining area, kitchen, and facilities to ensure cleanliness, organization, and compliance with sanitation standards.</p><br>
<p>Support the Restaurant Manager in administrative tasks, such as reporting, budgeting, and staff evaluations, to contribute to the efficient management of restaurant operations.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of restaurant operations, including front-of-house and back-of-house procedures, customer service standards, and food safety regulations.</p><br>
<p>Strong leadership and management skills to effectively supervise and motivate restaurant staff, delegate tasks, and resolve conflicts.</p><br>
<p>Excellent communication and interpersonal abilities to interact professionally with guests, staff, and management, fostering positive relationships and ensuring exceptional service.</p><br>
<p>Problem-solving capabilities to address operational challenges, adapt to changing circumstances, and implement solutions to optimize efficiency and profitability.</p><br>
<p>Attention to detail and organizational skills to manage administrative tasks, such as scheduling, inventory control, and financial reporting, with accuracy and efficiency.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Restaurant Management L2<br>Quality and Safety L2<br>Product/Service Management L2<br>Agility<br>Guest Relations L2<br>AI Fluency<br>Adminstrative Services L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Hotel and Restaurant Management or Food and Beverage related course<br><br><br><br>
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Raffles & Fairmont Doha</strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.</p><br><p>Together,Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p><br><p><strong>About the Application Process</strong></p><br><p>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Assistant Restaurant Manager.</p><br><p>The Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, maintaining luxury service standards, and achieving operational and financial goals. The role involves supervising team members, coordinating service, and ensuring smooth restaurant operations while fostering a positive and productive work environment.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Assist the Restaurant Manager in managing daily restaurant operations</li><li>Supervise and support restaurant colleagues during service to ensure smooth operations</li><li>Deliver exceptional guest service and promptly resolve guest concerns</li><li>Monitor service quality and ensure compliance with luxury hospitality standards</li><li>Assist with staff scheduling, training, coaching, and performance development</li><li>Support inventory control, purchasing, and cost management initiatives</li><li>Ensure compliance with food safety, hygiene, and health regulations</li><li>Coordinate with the culinary team to ensure timely and high-quality food service</li><li>Handle opening and closing procedures, cash handling, and operational reporting</li><li>Assist in achieving revenue, profitability, and guest satisfaction targets</li><li>Support promotional activities, special events, and outlet marketing initiatives</li><li>Act as the Restaurant Manager in their absence when required</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred</li><li>Minimum 2–4 years of supervisory or assistant restaurant management experience, preferably in a luxury hotel or fine dining environment</li><li>Strong leadership and team management skills</li><li>Excellent communication, interpersonal, and guest service skills</li><li>Knowledge of food and beverage operations, service standards, and restaurant management</li><li>Experience with budgeting, inventory management, and cost control is an advantage</li><li>Proficiency in restaurant POS systems and Microsoft Office applications</li><li>Ability to work effectively in a fast-paced, multicultural environment</li><li>Fluency in English is required; additional language skills are an advantage</li><li>Knowledge of food safety, hygiene, and local health regulations is preferred</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Floor Manager oversees the smooth functioning of the dining area, ensuring exceptional customer service and efficient operations. They manage and coordinate the front-of-house staff, including servers, hosts, and bartenders, to maintain a high level of service quality. Additionally, they handle guest inquiries, resolve issues, and ensure guest satisfaction. The Floor Manager also monitors table turnover, seating arrangements, and restaurant cleanliness to optimize efficiency and create a positive dining experience. They play a crucial role in upholding the restaurant's reputation, maximizing revenue, and fostering a positive work environment for staff. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise and coordinate the front-of-house team, including servers, hosts, and bartenders, to ensure smooth restaurant operations.</p><br>
<p>Monitor and manage dining room flow, seating arrangements, and reservations to optimize table turnover and guest satisfaction.</p><br>
<p>Train and mentor staff on service standards, menu knowledge, and customer interaction to uphold a high level of service quality.</p><br>
<p>Handle guest inquiries, complaints, and special requests professionally and promptly to ensure positive guest experiences.</p><br>
<p>Conduct pre-shift briefings to communicate daily specials, promotions, and service expectations to staff.</p><br>
<p>Maintain cleanliness and organization in the dining area, ensuring compliance with health and safety standards.</p><br>
<p>Collaborate with the kitchen team to coordinate food delivery times and ensure timely service to guests.</p><br>
<p>Monitor inventory levels of front-of-house supplies and equipment, and coordinate with management for replenishment as needed.</p><br>
<p>Uphold restaurant policies and procedures, including cash handling, alcohol service, and staff appearance standards.</p><br>
<p>Assist in evaluating staff performance, providing feedback, and implementing corrective actions as necessary to drive continuous improvement in service delivery.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>In-depth knowledge of restaurant operations, including front-of-house procedures, customer service standards, and dining room management.</p><br>
<p>Strong leadership and interpersonal skills to effectively manage and motivate a team of front-of-house staff.</p><br>
<p>Excellent communication abilities to interact with guests, resolve issues, and coordinate with kitchen staff and management.</p><br>
<p>Attention to detail to ensure accurate seating arrangements, timely service, and adherence to restaurant policies.</p><br>
<p>Problem-solving skills to address unexpected challenges and maintain a positive dining experience for guests.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Food and Beverage Quality Management L2<br>Restaurant Management L2<br>Product/Service Management L2<br>Agility<br>Guest Relations L2<br>AI Fluency<br>Adminstrative Services L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Hotel and Restaurant Management or Food and Beverage related course<br><br><br><br>
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Raffles & Fairmont Doha</strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.</p><br><p>Together,Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p><br><p><strong>About the Application Process</strong></p><br><p>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Restaurant Manager.</p><br><p>The Restaurant Manager oversees all restaurant operations to deliver outstanding dining experiences in line with the hotel standards. This includes managing service quality, leading and developing the restaurant team, ensuring compliance with health and safety regulations, achieving financial targets, and maintaining high levels of guest satisfaction.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Manage the daily operations of the restaurant to ensure smooth and efficient service</li><li>Lead, motivate, train, and develop restaurant team members</li><li>Deliver exceptional guest experiences by anticipating and responding to guest needs</li><li>Monitor service standards and ensure compliance with luxury hospitality brand expectations</li><li>Oversee staff scheduling, attendance, and performance management</li><li>Manage inventory, purchasing, and cost control to maximize profitability</li><li>Ensure compliance with food safety, hygiene, and health regulations</li><li>Handle guest feedback and resolve complaints professionally</li><li>Collaborate with the culinary team to ensure food quality and timely service</li><li>Prepare operational reports, budgets, and revenue forecasts</li><li>Support marketing initiatives, promotions, and special events to drive restaurant revenue</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Bachelor's degree or diploma in Hospitality Management, Hotel Management, Business Administration, or a related field preferred</li><li>Minimum 3–5 years of experience in restaurant management, preferably in a luxury hotel or fine dining environment</li><li>Proven leadership experience managing multicultural teams</li><li>Strong knowledge of food and beverage operations, service standards, and restaurant management</li><li>Familiarity with budgeting, cost control, inventory management, and financial reporting</li><li>Excellent communication, interpersonal, and problem-solving skills</li><li>Proficiency in restaurant POS systems and Microsoft Office applications</li><li>Strong organizational skills with the ability to work effectively in a fast-paced environment</li><li>Fluency in English is required; additional language skills are an advantage</li><li>Knowledge of food safety, hygiene, and local health regulations is preferred</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><b>Function:</b></p><p>The Restaurant General Manager (RGM) is accountable for the overall business performance of Chutney & Co., driving operational consistency and long-term growth across the brand. This role focuses on setting direction, optimizing performance, and ensuring the business meets its key operational and financial objectives.</p><p><br></p><p>The RGM ensures strong controls across cost, quality, and compliance, while building team capability and maintaining high service standards. They oversee performance reporting, identify opportunities for improvement, and monitor performance, driving continuous improvements while leading from the front to deliver a consistently seamless, high quality guest experience in a fast-paced environment.</p><p><br></p><p><b>Primary Duties & responsibilities include but not limited to:</b></p><ul><li>Oversee overall business performance, ensuring operational excellence, strong guest satisfaction, and consistent brand standards across the restaurant (and multiple sites where applicable).</li><li>Lead, develop, and support management teams, building a high-performance culture and ensuring team capability and succession planning.</li><li>Provide strategic oversight of daily operations, ensuring efficiency, consistency, and alignment with company objectives.</li><li>Monitor and evaluate operational and financial performance, identifying trends and implementing actions to improve sales, profitability, and productivity.</li><li>Ensure effective control of costs across labor, inventory, and expenses while maintaining quality and service standards.</li><li>Oversee budgeting, forecasting, and financial reporting, ensuring accuracy, accountability, and alignment with company targets.</li><li>Take full ownership of the restaurant’s P&L, ensuring sustainable profitability and financial discipline.</li><li>Ensure compliance with company policies, health and safety standards, and local regulations.</li><li>Maintain oversight of food and beverage quality, consistency, and the overall guest experience.</li><li>Review and submit performance reports and share insights with senior management and Head Office.</li><li>Manage escalated guest concerns, ensuring prompt and effective resolution.</li><li>Support marketing initiatives and identify opportunities to strengthen brand presence and business growth.</li><li>Enhance operational systems and processes to improve efficiency and long-term performance.</li><li>Set clear goals and direction for the business in line with company strategy.</li><li>Identify risks and opportunities, making informed decisions to support growth and stability.</li><li>Act as the key link between operations and senior management/Head Office.</li><li>Lead key initiatives such as new openings, operational improvements, and change management.</li><li>Build and maintain relationships with key stakeholders, including landlords, suppliers, and internal departments.</li><li>Ensure readiness for internal and external audits, maintaining full compliance with operational and brand standards.</li><li>Ensure business continuity by proactively managing risks, staffing gaps, and operational challenges.</li><li>Carry out any additional responsibilities as assigned by senior management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Skills</b>:</p><ul><li>Strong commercial acumen and business awareness</li><li>Ability to think strategically and make sound decisions</li><li>Capability to lead, influence, and align management teams</li><li>Strong analytical skills with the ability to interpret performance data</li><li>Effective stakeholder management and communication skills</li><li>High level of accountability and ownership</li><li>Ability to manage complexity and multiple priorities</li></ul><p><br></p><ul><li><b>Qualifications:</b></li><li>Bachelor’s degree or diploma in Hospitality Management, Business Administration, or a related field</li><li>Minimum of 5–7 years of relevant experience, including experience in a senior management role within the F&B industry</li><li>Strong understanding of restaurant operations, financial management, and performance reporting</li><li>Proficient in relevant systems, including POS platforms (e.g., Micros) and Microsoft Office tools</li><li>Strong problem-solving, decision-making, and leadership capabilities</li></ul></div>
<br><ul><li><p><strong>Sales & Business Development:</strong> Drive revenue growth and market share expansion across the HoReCa (Hotels, Restaurants, Cafes, Catering companies, and Institutions) sector in Qatar.</p></li><li><p><strong>Key Account Management:</strong> Build and maintain strong, long-term relationships with key decision-makers, executive chefs, procurement managers, and F&B directors.</p></li><li><p><strong>Strategy & Targets:</strong> Develop and execute strategic sales plans to achieve and exceed monthly, quarterly, and annual sales targets, gross margin goals, and revenue benchmarks.</p></li><li><p><strong>Product Portfolio Management:</strong> Promote and expand the company’s portfolio of food service products (dry goods, frozen/chilled goods, specialty ingredients, etc.) into existing and new client menus/inventory.</p></li><li><p><strong>Market Intelligence:</strong> Monitor market trends, competitor activities, pricing strategies, and emerging HoReCa concepts in Qatar to identify new business opportunities.</p></li><li><p><strong>Pipeline & Forecasting:</strong> Manage product demand forecasting, stock planning in coordination with supply chain/warehouse teams, and ensure optimal stock availability.</p></li><li><p><strong>Credit & Debt Management:</strong> Oversee client payment terms, ensure timely collection of receivables, and manage credit risk in alignment with company finance policies.</p></li><li><p><strong>Team Leadership:</strong> Lead, coach, and mentor sales executives/representatives to perform at high levels and meet individual targets.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p><strong>Work Experience:</strong> Minimum <strong>8 years of proven sales experience in the Food Service / HoReCa industry specifically within Qatar</strong>.</p></li><li><p><strong>Market Knowledge:</strong> Deep understanding of the Qatari F&B market dynamics, local regulations (MOPH, Municipality guidelines), and established network of contacts within hotels, catering companies, and restaurant groups.</p></li><li><p><strong>Key Competencies:</strong> Strong negotiation, consultative selling, contract closing, and presentation skills.</p></li><li><p><strong>Driving License:</strong> Valid Qatar Driving License is mandatory.</p></li><li><p><strong>Education:</strong> Bachelor’s degree in Business Administration, Hospitality/F&B Management, Marketing, or a related field.</p></li><li><p><strong>Language Skills:</strong> Excellent command of written and spoken English. Fluency in Arabic is a strong advantage.</p><br></li></ul>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>Job Description <br></p><br><p>We are hiring an experienced <strong>Restaurant Manager</strong> for a reputed restaurant group in Qatar & Kuwait.</p><br><br><br>Key Responsibilities<ul><li><p>Manage overall restaurant operations and ensure smooth daily functioning</p><br><br></li><li><p>Supervise front-of-house and coordinate with kitchen operations</p><br><br></li><li><p>Ensure high standards of customer service and guest satisfaction</p><br><br></li><li><p>Monitor staff performance, attendance, grooming, and discipline</p><br><br></li><li><p>Handle customer complaints and resolve operational issues professionally</p><br><br></li><li><p>Manage restaurant scheduling, manpower, and shift planning</p><br><br></li><li><p>Monitor food quality, presentation, and service standards</p><br><br></li><li><p>Control operational costs, wastage, and inventory</p><br><br></li><li><p>Ensure compliance with hygiene, food safety, and company SOPs</p><br><br></li><li><p>Prepare daily/weekly sales and operational reports</p><br><br></li><li><p>Coordinate with suppliers and management team</p><br><br></li><li><p>Drive sales growth and improve restaurant profitability</p><br><br><br><br></li></ul><p>? <strong>Benefits:</strong></p><br><br><p>✔ Attractive Salary</p><br><br><p>✔ Accommodation & Transportation</p><br><br><br><br>Requirements <br><br><ul><li><p>Diploma/Degree in Hotel Management, Hospitality, or related field preferred</p><br><br></li><li><p>Minimum 5-8 years of experience in restaurant operations</p><br><br></li><li><p>At least 2-3 years of experience as Restaurant Manager or Assistant Restaurant Manager</p><br><br></li><li><p>Strong leadership and team management skills</p><br><br></li><li><p>Excellent customer service and communication skills</p><br><br></li><li><p>Experience in high-volume or fine dining restaurants preferred</p><br><br></li><li><p>Knowledge of restaurant POS systems and reporting</p><br><br></li><li><p>Ability to work under pressure and manage operations efficiently</p><br><br></li><li><p>Gulf experience preferred</p><br><br></li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> Key Responsibilities </b></p> <ul> <li> <p>Manage overall restaurant operations and ensure smooth daily functioning</p> </li> <li> <p>Supervise front-of-house and coordinate with kitchen operations</p> </li> <li> <p>Ensure high standards of customer service and guest satisfaction</p> </li> <li> <p>Monitor staff performance, attendance, grooming, and discipline</p> </li> <li> <p>Handle customer complaints and resolve operational issues professionally</p> </li> <li> <p>Manage restaurant scheduling, manpower, and shift planning</p> </li> <li> <p>Monitor food quality, presentation, and service standards</p> </li> <li> <p>Control operational costs, wastage, and inventory</p> </li> <li> <p>Ensure compliance with hygiene, food safety, and company SOPs</p> </li> <li> <p>Prepare daily/weekly sales and operational reports</p> </li> <li> <p>Coordinate with suppliers and management team</p> </li> <li> <p>Drive sales growth and improve restaurant profitability</p> </li> </ul> <p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma/Degree in Hotel Management, Hospitality, or related field preferred</p> <ul> <li>Minimum 5 8 years of experience in restaurant operations</li> <li>At least 2 3 years of experience as Restaurant Manager or Assistant Restaurant Manager</li> <li>Strong leadership and team management skills</li> <li>Excellent customer service and communication skills</li> <li>Experience in high-volume or fine dining restaurants preferred</li> <li>Knowledge of restaurant POS systems and reporting</li> <li>Ability to work under pressure and manage operations efficiently</li> <li>Gulf experience preferred</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p>Job Description <br></p><br><p>We are hiring experienced <strong>Asst</strong> <strong>Floor Manager</strong> for a reputed restaurant group in Qatar.</p><br><br><br>Key Responsibilities<p>. Assist the Floor Manager in overseeing daily restaurant floor operations</p><br><br><p>. Supervise front-of-house staff including waiters, hosts, and service crew</p><br><br><p>. Ensure excellent customer service and guest satisfaction at all times</p><br><br><p>. Monitor staff performance, grooming, attendance, and discipline</p><br><br><p>. Handle guest complaints and resolve issues professionally</p><br><br><p>. Coordinate with kitchen and bar teams for smooth service flow</p><br><br><p>. Ensure proper table setup, cleanliness, and hygiene standards</p><br><br><p>. Support staff training, scheduling, and shift coordination</p><br><br><p>. Assist in achieving restaurant sales and operational targets</p><br><br><p>. Monitor inventory of service items and report shortages</p><br><br><p>. Ensure compliance with company policies, SOPs, and food safety standards</p><br><br><p>. Prepare shift reports and support management with daily operations</p><br><br><br><br><p>? <strong>Benefits:</strong></p><br><br><p>✔ Attractive Salary</p><br><br><p>✔ Accommodation & Transportation Provided</p><br><br><br><br>Requirements <br><p>. Diploma or Degree in Hospitality Management or related field preferred</p><br><br><p>. 3-5 years of experience in restaurant or hospitality operations</p><br><br><p>. Previous supervisory experience in restaurants or cafés preferred</p><br><br><p>. Strong leadership and team management skills</p><br><br><p>. Excellent communication and customer service abilities</p><br><br><p>. Ability to work under pressure in a fast-paced environment</p><br><br><p>. Good problem-solving and conflict-resolution skills</p><br><br><p>. Familiarity with POS systems and restaurant operations</p><br><br><br><br><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<p>We are currently seeking a Sales Manager to join our Cluster Sales team at Four Seasons Hotels Qatar, representing Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl Qatar. This position reports directly to the Senior Director of Sales and plays a key role in driving revenue performance across both properties.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Administer the sales program of the hotel.</li>
<li>Implement all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Commercial plan.</li>
<li>Actively participate in achieving the departmental goals, which contribute to the hotel's budgets.</li>
<li>Solicit from assigned local corporate, long stays, group, and leisure segments for rooms, food & beverage business, banquet business and all hotel business from sales activities.</li>
<li>Write strategic sales action plans for assigned local corporate, long stays, group, and leisure segments.</li>
<li>Closely monitor accounts revenue and business productions.</li>
<li>Maximize up-selling opportunities whenever possible.</li>
<li>Attend related work functions and promotional events (i.e. trade shows) and promote sales (rooms, catering, and other facilities and services) for the hotel.</li>
<li>Plan sales trips, under the direct approval of Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas. The Sales Manager reports to the Director of Sales on potential markets which need coverage.</li>
<li>Review direct competition and conduct regular research.</li>
<li>With the assistance of the office supporting staff, keep and maintain the hotel database and Central Information System in the most efficient and effective manner.</li>
<li>Complete weekly Golden S&C sales calls report.</li>
<li>Maintain an up-to-date record of all account corporate profiles on Golden S&C.</li>
<li>Conduct telemarketing and research from internet and internal resources to qualify accounts.</li>
<li>Project a professional image when representing the hotel.</li>
<li>Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary.</li>
<li>Handle any duties as designated by the Director of Sales.</li>
<li>Maintain a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications.</li>
<li>Strive to meet or exceed sales targets set by the Director of Sales.</li>
<li>Carry out the day-to-day sales activities in local corporate, long stays, group, and leisure segments for rooms under the set policies and procedures.</li>
<li>Develop new accounts by mapping specific business and buying tendencies.</li>
<li>Conduct site inspections.</li>
<li>Maintain close communication with the Meetings and Events team in the group process of their accounts.</li>
<li>Attend the pre-event meeting and post-event meeting as required, chaired by Meetings and Events team.</li>
<li>Cross-sell other sister properties, F&B, vouchers, SPA whenever possible.</li>
<li>Liaise with all WSOs to generate and follow up on potential sales leads.</li>
<li>Responsible for the training and development of other junior corporate and commercial sales staff to the finest professional standard and lead by example.</li>
<li>Create and execute direct sales plan specific for new business development.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>Minimum of 2–3 years of experience in luxury hotels or resorts in a similar role.</li>
<li>A bachelor’s degree or equivalent professional qualifications are preferred.</li>
<li>Strong communication skills, both verbal and written.</li>
<li>Demonstrated ability to interact effectively with guests, employees, and third parties in a manner that consistently reflects Four Seasons brand values.</li>
<li>Excellent problem-solving skills with the ability to remain calm and resourceful in a fast-paced environment.</li>
<li>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).</li>
<li>Strong bilingual writing skills, with the ability to communicate clearly and professionally.</li>
</ul>
<h4>Our offering:</h4>
<ul>
<li>Deeply instilled values-based company culture.</li>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high-quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>