Bank Jobs in Qatar

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will provide routine administrative support to Operations Control & Quality Assurance through the scanning, filing and retrieval of documents and data, management of internal and external mail through QPost, and coordination of office supply requirements through the Coupa system. The role also includes receiving supplies and approved items from vendors or stores, maintaining proper records, and ensuring timely support to the department in accordance with QNB policies and procedures.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Support cost efficiency by maintaining proper control over office supplies, minimising wastage, and ensuring timely ordering of approved stationery items through the Coupa system. Customer (Internal & External): Provide timely administrative support to internal stakeholders by ensuring accurate scanning, filing and retrieval of documents and data as requested. Coordinate with vendors, stores, and internal departments in relation to the receipt and delivery of stationery and office supplies. Manage the receipt, dispatch and tracking of internal and external mail with mail department, ensuring timely delivery and proper record maintenance. Internal (Processes, Products, Regulatory): Carry out document scanning activities and ensure records are saved, indexed and filed appropriately for easy retrieval and reference. Maintain complete and up-to-date physical and electronic filing systems in line with approved departmental procedures. Retrieve files, records, and supporting data from filing systems or shared repositories when requested by authorised staff. Handle the collection, dispatch and follow-up of internal and external mail through QPost and maintain related logs or acknowledgements, where required. Raise requests for office supplies and stationery through the Coupa system in accordance with approved procedures and business needs. Receive stationery and office supply deliveries from vendors or stores, verify the items against the request or delivery note, and arrange for proper storage or handover. Monitor stationery stock levels and highlight replenishment requirements to ensure continuity of office support functions. Learning & Knowledge: Maintain an understanding of current best practices, document handling standards, filing disciplines, and administrative procedures relevant to the role. Develop good organisational skills, attention to detail, and the ability to manage routine administrative tasks accurately and efficiently. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence<br><br>Education/Experience Requirements<br><br> Bachelor A minimum of 1 year experience preferred work experience in a similar capacity; with demonstrated sense of integrity in the discharge of duties; proven record of providing logistical and administrative support generally, including during events and meetings or as required.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVID Card (Front & Back) Education Certificate Passport

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>The incumbent will be responsible for providing various MIS reports on a timely manner to support management for their decision-making processes, coordination of external auditor/regulatory requirements and also to monitor business performance closely and take necessary actions. The incumbent will pprovide and support management with regular reports on progress towards special projects, targets, flagging variations and performing initial checks on reasons for under/over achievement on a case-by-case basis.</p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Perform and support in the preparation of impact assessment as a result of new or changes to International Financial Reporting Standards (IFRS) and the effect on QNB Group financial position and financial performance </p><br><p>- Support IFRS transition projects in coordination with other cross functional departments </p><br><p>- Support tax compliance projects (example) implementation of VAT </p><br><p>- Support external auditor expectations and other advisory consultants </p><br><p>- Support regulatory reviews and inspections, if any. </p><br><p>- Support the annual or periodical update of bank’s Medium Term Note Programme established in various international jurisdictions. </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </p><br><p>- Act within the limits of the powers delegated to the incumbent. Assist in the preparation of quarterly and annual financial reporting timetable for external reporting. </p><br><p>- Assist in the preparation of annual QCB pack for QCB approval of audited financial statements. </p><br><p>- Implements KPI’s and best practices for Assistant Manager, Financial Business Support role. </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. </p><br><p>- Liaise with the Group’s IT Department to ensure MIS/ALCO reporting needs of the department are timely resolved/attended to, to the extent these are dependent on required system enhancements. </p><br><p>- Assist in the provision of timely and accurate information to the external and internal auditors and the Compliance function as and when required. </p><br><p>- Assist in the provision of timely and value added business support required from GFCD by other departments, branches and subsidiaries etc. </p><br><p>- Assist in the provision of timely reporting to Ministry of Finance and other regulators that may be requested from time to time. </p><br><p>- Support in the preparation of IFRS accounting conclusion memos and take steps to update/amend relevant policy and procedures within the bank’s accounting policies document.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Support in the development and enhancement of MIS tools and techniques to enable the management/the Board to monitor business performance closely and take timely corrective actions. </p><br><p>- Support in the oversight of financial analysis process and provide business support services to the branches and subsidiaries. </p><br><p>- Oversee the preparation and the timely communication of the quarterly and annual reporting cycles. </p><br><p>- Spearhead the preparation of variance analysis and exception reports for related management reviews, ensure efficient and smooth running of the data consolidation and report distribution processes.</p><br><p>- Ensure the preparation of segmental reports and submit the same to the management on periodic basis. </p><br><p>- Assist and/or participate in projects, as and when required. (example) Financial Due Diligence projects etc.</p><br><p>- Support in the analysis of M&amp;A proposals and assess their impact on the Group’s balance sheet whenever a potential target is identified by Group Strategy or International Banking. </p><br><p>- Identify requirements for updating the MIS and other Risk Management systems and lead on the implementation. </p><br><p>- Review rating agency reports and support in the provision of data to rating agencies and other regulators. </p><br><p>- Support in the analysis of structured repo products and their internal reporting to senior management. </p><br><p>- Support in P&amp;L income and expense analysis and monthly balance sheet proofing exercise.</p><br> <br> <br><br> Education &amp; Experience Requirements: <br> <p>- Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) </p><br><p>- At least 4 years of relevant experience, preferably within a highly rated international bank. </p><br><p>- Chartered Accountancy, CPA, or ACCA qualified with a minimum of 2 years post qualifying experience.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p>The incumbent will be responsible for timely and accurate processing of outward and inward remittance requests including salary transfers, process clearing and collections activities(inward/outward) and post-dated cheques (PDCs) for the Group’s retail, corporate and governmental entities/clientele. In doing so, the incumbent will adhere to the approved policy/ procedures and related processes in place for processing the same. </p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Perform daily balancing of the related suspense/ transit accounts used for processing outward/ inward remittance requests and notifying the Supervisor Remittance of long outstanding transactions that have not yet been cleared for initiation of timely follow-up in this regard and thereby help avoid any losses to the Group on account of such transactions.</p><br><p>- Implements KPI’s and best practices for Senior Associate, Transaction Services role.</p><br><p>- Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Provide adequate and efficient remittance processing, bulk processing services (i.e. clearing/collection, salary transfers, post-dated cheques (PDCs) to internal customers including QNB domestic branches and thereby help them serve external customers including retail/corporate and government customers in a more efficient manner, resulting in increased external customer satisfaction levels.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Adhere to the established processes and controls (automated/ manual) to prevent/ detect the transfer of funds to/ from potentially suspect countries, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules/ regulations.</p><br><p>- Adhere to the existing and approved policies/ procedures pertaining to processing of outward/ inward remittances and applicable QCB regulations in this regard.</p><br><p>- Ensure any suspicious transactions identified are timely informed to and discussed with the Supervisor Corporate/ his superior for resolution and if required, reported to the Head of AML (reporting to Group Compliance).</p><br><p>- Constantly strive to reduce/minimize all kinds of errors while processing requests pertaining to the department.</p><br><p>- Ensure all requests received during the day are completely, accurately and timely processed within the prescribed TAT and that any pending items are identified and promptly attended to on the following day.</p><br><p>- Maintain proper and adequate records/documents with respect to all processes pertaining to the department and to ensure the same is in line with the policy/ procedures and pertinent regulatory requirements.</p><br><p>- Ensure that duly authorized mandates are received from the corporate/ government clients pertaining to salary transfer requests, along with the respective employee-related information, prior to processing such transactions.</p><br><p>- Ensure efficient, complete and accurate transaction processing, operability of related systems and adherence to established/approved procedures.</p><br><p>- With regards to swift transfers, liaise with the help desk function for resolving SWIFT/tested telex related issues.</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Possess knowledge of developments in fund transfer and SWIFT operations, including but not limited to best practices, pertinent legal requirements and system advancements.</p><br><p>- Possess knowledge of developments in bulk processing systems/ operations and collection rules/ regulations</p><br><p>- Ensure high standards of confidentiality to safeguard commercially sensitive information including information pertaining to fund transfers.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p>- Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)</p><br><p>- At least 2 years of relevant experience, preferably within a highly rated international bank / banking operation</p><br><p>- Good oral and written communication skills in English and Arabic.</p><br><p>- Computer literacy and knowledge in MS Office and banking applications.</p><br><p>- Knowledge of the remittance/collection rules/regulations, including pertinent regulatory directives (including AML rules/ regulations) and related best practices.</p><br><p>- Good knowledge of SWIFT related operations, including usage of SWIFT terminals, related codes and operation of tested telex.</p><br><p>- Ability to handle multiple priorities effectively in a deadline-oriented environment.</p><br><p>- Detail oriented with good analytical skills</p><br><p>- Professional attitude and demeanor. </p><br><p>- Effective team player and efficient worker.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will perform all Balance Sheet management activities in accordance with the Group’s strategy, risk appetite, regulatory requirements and policies and procedures.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: </p><br><ul><li><p>Complies with approved budgets, policies and procedures in relation to balance sheet management operations. </p><br></li><li><p>Implements KPI’s and best practices for Senior Manager, Balance Sheet Management role. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. </p><br></li><li><p>Act within the limits of the powers delegated to the incumbent. </p><br></li></ul><p>B. Customer (Internal &amp; External):</p><br><ul><li><p>Assists in building and maintaining strong and effective relationships with all other related units to achieve the Balance Sheet Management goals/objectives. </p><br></li><li><p>Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. </p><br></li><li><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Performs activities in accordance with the set strategies. </p><br></li><li><p>Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. </p><br></li><li><p>Follows up on the timely processing of transactions in coordination with Treasury Operations. </p><br></li><li><p>Prepares reports under the direct supervision of the SVP, Balance Sheet Management. </p><br></li><li><p>Monitors gap positions within the delegated authority and under the guidance of the SVP, Balance Sheet Management. </p><br></li><li><p>Is involved in the structuring of balance sheet management products, as and when deemed necessary by the SVP, Treasury Structured Products and Derivatives. </p><br></li></ul><p>D. Learning &amp; Knowledge: </p><br><ul><li><p>Proactively identify areas for professional development of self and undertake development activities. </p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field. </p><br></li></ul><p>E. Legal, Regulatory, and Risk Framework Responsibilities: </p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. </p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role. </p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul><p>F. Other: </p><br><ul><li><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br></li><li><p>Compliance functions, and relevant Regulators. </p><br></li><li><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management might request from time to time. </p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </p><br></li><li><p>Business Administration or Information Technology (related field of study) </p><br></li><li><p>Minimum 8 years’ experience in active dealing room, preferably in the Gulf. </p><br></li><li><p>Excellent oral and written communication skills in English and Arabic (preferable). </p><br></li><li><p>Good knowledge of a range of derivatives and interest rate products. </p><br></li><li><p>Good MS Office skills (Word, Excel, PowerPoint). </p><br></li><li><p>Understanding hedging techniques in local currencies. </p><br></li><li><p>Analytical and problem solving skills. </p><br></li><li><p>Understanding of the local laws, regulations and practices. </p><br></li><li><p>Good interpersonal skills. </p><br></li><li><p>Must be able to work effectively under market pressures whilst maintaining</p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent will be responsible for ensuring the quality and reliability of digital banking services, including online banking platforms, mobile apps, and other digital channels and products. This individual will lead the quality assurance strategy and operations within the Retail Digital Business Department. The role involves overseeing the development and implementation of quality assurance standards, testing procedures, and quality control measures to ensure the highest level of service delivery for all digital banking products and services. This role requires a blend of strategic planning, leadership, technical expertise, and a deep understanding of digital banking operations. The ideal candidate will possess a strong background in software quality assurance, an understanding of digital banking technologies, and a proven record of accomplishment of leading QA teams to achieve excellence in the digital service delivery.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions <br> <ul><li><p><strong><span>Shareholder &amp; Financial:</span></strong><span> Develop and implement a comprehensive QA strategy aligned with the bank’s digital transformation goals; collaborate with senior leadership to execute the digital strategy roadmap; establish KPIs and best practices; promote innovation, cost efficiency, and productivity; delegate authority and monitor performance; and maintain a clear understanding of financial and non-financial performance factors.</span></p><br></li><li><p><strong><span>Customer (Internal &amp; External):</span></strong><span> Lead and manage the QA team, set objectives, evaluate performance, and foster professional development; coordinate with project delivery departments; communicate quality metrics to senior management; liaise with internal and external stakeholders; work closely with product managers and developers to deliver high-quality solutions; ensure adherence to SLAs; and maintain strong relationships across departments.</span></p><br></li><li><p><strong><span>Internal (Processes, Products, Regulatory):</span></strong><span> Collaborate with IT and development teams to integrate QA processes throughout the product lifecycle; implement cutting-edge QA practices and technologies; lead quality assurance frameworks focused on quality, security, and customer experience; oversee test plans and automated testing; drive continuous improvement and innovation within the team.</span></p><br></li><li><p><strong><span>Learning &amp; Knowledge:</span></strong><span> Maintain expertise in digital transformation, QA techniques, and digital banking technologies; troubleshoot complex issues; foster staff development and performance; and encourage innovative thinking and adoption of industry-leading practices.</span></p><br></li><li><p><strong><span>Legal, Regulatory, and Risk Framework Responsibilities:</span></strong><span> Ensure compliance with regulatory standards and internal policies including AML, data protection, fraud control, and conduct risk; perform risk management in accordance with the Three Lines of Defence principle; complete mandatory training; and attend required seminars.</span></p><br></li><li><p><strong><span>Other:</span></strong><span> Uphold data protection and confidentiality standards; maintain high professional ethics to strengthen the bank’s reputation; and perform other duties as assigned by management.</span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor’s degree from a recognized university, preferably in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology.</span></p><br></li><li><p><span>Minimum of 12 years of relevant experience, ideally within a highly rated international bank.</span></p><br></li></ul> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long<br><br>term planning and approved strategy.<br><br> Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to<br><br>answer their business needs.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral<br><br>equipment are responding to a program's instructions.<br><br> Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert<br><br>them into a series of instructions coded in a computer language.<br><br> Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will be responsible for supporting department in the implementation of Portfolio Risk Appetite framework at Group, Region, Country and various Portfolio levels, monitoring of Risk Appetite and Portfolio performance against Risk appetite metrics as well as taking Risk mitigating actions, ensuring underlying data and reporting processes are effective and accurate, recommending portfolio optimisation by facilitating economic capital Risk contribution concept and portfolio correlations, contributing to portfolio Risk project activities, embedding business objectives ascertaining Risk Appetite and tolerance as they relate to future strategy of the Bank, taking into account the Board’s overall degree of Risk aversion, current financial situation, and external market factors. </p><br><p>Therefore, experience in the following key points is essential:</p><br><p> <span>• Credit Risk Models</span></p><br><p><span>• Portfolio Monitoring</span></p><br><p><span>• RAROC (Risk-Adjusted Return on Capital)</span></p><br><p><span>• Data Analysis and Problem Solving</span></p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: - - - - - - - - </p><br><p>Bring insightful judgment in the interpretation of Risk information and its impact on the business model of the </p><br><p>Bank. </p><br><p>Management of fundamental prudential Risks of the Bank’s credit Risk </p><br><p>Support in the oversight and formulation of advice to the Senior Management on the current Risk exposures of </p><br><p>the Bank and future Risk strategy with due consideration to the current and prospective macroeconomic and </p><br><p>financial environment. </p><br><p>Continuously rate / highlight the high Risk sectors/ industries/ customer segments and take adequate and timely </p><br><p>mitigating actions / recommendations to reduce, diversify, shifting of these Risks. </p><br><p>Assess independently from business line executives, and with due regard to materiality, whether a proposed </p><br><p>product launch or the pricing of Risk in particular transactions is consistent with the Risk tolerance determined by </p><br><p>the Senior Management. </p><br><p>Implements KPI’s and best practices for Portfolio Risk Performance. </p><br><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise </p><br><p>benefits for the bank. </p><br><p>Act within the limits of the powers delegated to the incumbent. </p><br><p>B. Customer (Internal &amp; External): - - - - - </p><br><p>Coordinate with Compliance to obtain updates on regulatory changes pertaining to Risk to assess their impact on </p><br><p>the Group’s different portfolio Risk profiles. </p><br><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time. </p><br><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>C. Internal (Processes, Products, Regulatory): - - - - - </p><br><p>Review and propose necessary changes to the existing portfolio management techniques and procedures for the </p><br><p>domestic and overseas business in light of changing market conditions based on Basel Committee </p><br><p>recommendations/ other best practices and QCB or any host regulator regulations and guidelines to ensure that a </p><br><p>sound environment for identifying, assessing, measuring, monitoring and controlling Risk is in place. </p><br><p>Introduce a mechanism for periodic reporting of the Group’s portfolio quality trends to the relevant management </p><br><p>levels. </p><br><p>In coordination with Credit, and other division heads, oversee the establishment of a portfolio limits structure </p><br><p>(sector, industry, product, currency, country, region etc.) for the Group for approvals and for managing the Risk </p><br><p>concentrations. </p><br><p>In coordination with different bodies in the Bank ensure availability of the necessary tools, systems, and MI reports </p><br><p>adequate for monitoring of limits that relate to borrowers, counterparties, cross-border Group entities and more </p><br><p>specifically excess over limit, past due loans, expired facilities, classification of advances per credit rating criteria, </p><br><p>related party exposure and credit concentration, . </p><br><p>Assist in identifying undue Credit Risk concentrations and in implementing new Portfolio Credit Risk Management </p><br><p>technologies. Reviews credit concentrations by asset segmentation in terms of credit facilities, industry sectors, </p><br><p>past due ageing and collateral coverages,</p><br><p>D. Learning &amp; Knowledge: - Possess superior knowledge of portfolio credit Risk Management best practices including but not limited to </p><br><p>pertinent Basel II &amp; Basel III Framework. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. </p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br><p>Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, </p><br><p>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the </p><br><p>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br><p>F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br><p>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br><p>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Has the ability to develop, plan, and implement short-and long-term goals. - Can work independently but at the same time could be a strong team contributor. </p><br> <br> <br><br> Education and Experience Requirements <br> <p>- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - Professional certification such as FRM, CPA, and CFA etc. is a plus. - At least 10 years of experience in international banking with specific focus on Credit Risk &amp; Portfolio Management.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers shine brighter than others.</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p><strong>Some careers prize diversity more than others.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; INTERNAL</strong></p><br><br><p>If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.</p><br><br><br><p>HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.</p><br><br><br><p>The role is primarily a customer facing role servicing Premier Banking customers. The job holder is required to provide excellent high standards of customer service as he/she would normally be the first point of contact while assisting Premier customers to complete their transactions</p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>Meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response either face to face, in written or at the telephone.</li><li>Effective use of tools and information to drive customer service delivery and IWPB performance</li><li>Help the customers with their basic banking requirements related to all bank products and services and achieve targets set for cross sell.</li><li>Process customer instructions as per target Productivity &amp; Quality standards</li><li>Adherence to Compliance &amp; regulatory requirements.</li><li>Strict adherence to SLA’s and procedures</li><li>Minimize all discrepancies on customer applications/documents</li><li>Support Premier Relationship Managers by managing administration of documentation for all assigned Premier customers</li><li>Identify potential Premier customers for referral and cross sales.</li></ul><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>Proven ability in customer service and building customer relationships</li><li>Ability to identify customer needs and influence customers to take appropriate action to meet their needs</li><li>A broad knowledge of financial planning and defining customer needs is desirable</li><li>An understanding of the needs of the mass affluent customer segment in general</li><li>Am understanding of referral processes</li><li>An understanding of the Premier, Advance and Personal Banking Propositions</li><li>Excellent customer service skills</li><li>Strong verbal and written communication skills</li><li>Customer driven with a strong focus on quality of service</li><li>Proven ability in making lending decisions in accordance with bank policy and guidelines</li><li>A clear understanding of how value is created within the Premium segment, both for customers and the bank</li></ul><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be part of senior leadership responsible for independently leading and managing the Strategy Development team under Strategy and Business development department. Responsibilities include owning, leading, managing and executing the portfolio of strategy assignments for group wide business/ support divisions or countries across QNB Group’s international network with minimal supervision. These would be managing the full portfolio of strategy assignments such as full-scale regional strategies, individual country strategies (for all applicable lines of business) or business unit strategies. The incumbent will also be responsible to support any specific requests and mandates coming from the Executive Management, including GCEO interviews, Board presentations and public documents.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Responsible for managing the portfolio of Group-wide strategy assignments (domestic & international) Develop metrics and key performance indicators (KPIs) for performance measurement and monitoring purposes related to assigned strategy and implementation projects on a periodic basis Own and lead the development as well as review of the financial plan for strategy assignments Assist the SEVP and EVP in identifying, analyzing and monitoring issues that impact or could affect the profitability, growth and productivity of the organization (domestic & international). Implements KPI’s and best practices for Senior Vice President, Strategy Development. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Own, lead and manage the portfolio of Group-wide strategy assignments such as full scale regional strategies, individual country strategies (for all applicable lines of business) or business unit strategy development Ensure the integration of internal and external customer needs and requirements within the strategy assignments and implementation projects Lead the interactions with senior internal customers from business divisions, support divisions or country GMs for strategy assignments and implementation projects to ensure smooth management and alignment of deliverables Act as a reliable competent contact partner to all business, support divisions as well as country GMs within the delivery of strategy assignments and implementation projects Manage other Group Strategy-related activities and mandates, such as supporting yearly business planning, performance management, development of strategic plans across QNB Group, GCEO interviews, Board presentations and preparation of other public documents as requested Internal (Processes, Products, Regulatory): Obtain mandates, input and project brief on dedicated strategy assignment and implementation projects from SEVP and EVP Align scope, direction and deliverables of strategy assignments and implementation projects with EVP Strategy & Business Development Lead multiple strategy projects simultaneously and supervise all project phases Develop and prepare set up of specific strategy assignments or implementation projects in terms of content, scope, structure, deliverables, timing, resources and work plans Manage project teams on a day-to-day basis to provide guidance, direction and supervision to the project teams to ensure timely high quality and impact delivery Guide the Vice Principal Strategy Development in the development of hypothesis formulation, analyses, market sizing and baselining exercises, formulation of frameworks and strategic recommendations as well as conclusions Review, discuss and align project deliverables with the project teams Assist the EVP Strategy & Business Development in reviewing and providing feedback on the performance of the project team, as well as the section’s overall performance on a regular basis and making recommendations as necessary Supervise the Strategy Development team as established by the Group. These tasks include participating in the management of all HR issues related to the team such as: team performance, absence management, training needs identification and other requests Constantly endeavor to implement industry best practice standards within the development of strategic recommendations and governance frameworks. Bring in significant leadership to the division/department, ensuring that effective controls and resources are available to manage and control work volumes. Manage recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission. Manage strong/effective relationships with related departments/units to achieve the Group’s objectives<br><br>Continuous Improvement<br><br> Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues Learning & Knowledge: Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills Assess performance of direct reports and provide regular feedback on their development (including recognizing strengths and providing challenges) Demonstrate ability to provide the team with support, direction and vision, including motivating people to perform, listening to people Maintain a high level of knowledge about banking processes, regulations, and generally accepted operating practices. Research industry topics and react by recommending changes to products, services, and systems - Possess a superior knowledge of strategy and business development techniques/ tools and methodologies including various strategic frameworks, concepts and practices Complete all mandatory training or seminars provided by the Bank, in order to attain and maintain the required levels of competence Carry out other similar duties that can be defined within the broad functional job and functional responsibilities outlined above. These may include providing all necessary training to the department staff and handling special missions assigned by the management Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br>Education/Experience Requirements<br><br> Bachelors / Masters (Masters preferred) and MBA from leading academic institution Minimum 15 years work experience with a demonstrable track record of at least 7 years in a strategy development role and most recently as a Senior Manager, either from top-tier strategy consulting firms such as McKinsey & Co, BCG, Bain & Co, Booz & Co, Oliver Wyman, Roland Berger etc. or from a similar environment of a well-renowned international financial services institution Demonstrated career development and progress, together with excellent team leadership skills and potential Proven track record and substantial management experience in managing and leading strategy assignments from concept to implementation High degree of analytical and methodological-conceptual skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will be responsible for developing and managing relationships with Financial Institutions and strengthening correspondent banking relationships by fostering new correspondent banking alliances; the incumbent will ensure the extension of the Group’s reach to the different geographical areas of the world.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: </p><br><ul><li><p>Assist in the implementation of the strategies and plans to achieve all volume, revenue, and profit targets. </p><br></li><li><p>Support the SVP, FI &amp; CB Relations in the development of Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Financial Institutions Unit and monitor their achievements on periodic basis. </p><br></li><li><p>Meet and exceed target budgets for new and existing Financial Institutions relationships comprising placements, borrowings and loan syndications, etc., for the Financial Institutions Unit, in accordance with QNB’s overall </p><br></li></ul><p>Division budget and strategy. </p><br><ul><li><p>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank </p><br></li><li><p>Act within the limits of the powers delegated to the incumbent </p><br></li><li><p>Implements KPI’s and best practices for Vice President, Financial Institutions and Correspondent Banking Relations role. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank </p><br></li></ul><p>B. Customer (Internal &amp; External): </p><br><ul><li><p>Ensure provision of superior customer service through building lasting relationships with financial correspondents. </p><br></li><li><p>Build and maintain strong and effective relationships between QNB Group and counterparties; hands on coordination between various QNB International branches and subsidiaries on global FI relationship; </p><br></li><li><p>Partner and coordinate with other divisions in the Bank and international branches and subsidiaries when recommending relationships with counterparty banks and influencing them in enhancing their scope of business with QNB; </p><br></li><li><p>Assist the SVP, FI &amp; CB Relations to develop and manage relationships with correspondent banks. Periodic travels to visit counterparty banks internationally to market QNB as the Bank of Choice in Qatar and the Region and support international branches within their geographical areas; </p><br></li><li><p>Monitors the periodical P&amp;L for the dept., for Nostro/Vostro, treasury related and other income and expenses directly linked with counterparties FIs from QNB Doha as well as the international branches; </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. </p><br></li><li><p>Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and </p><br></li><li><p>Risk Functions as and when required. </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Support SVP, FI and CB Relations on business development, credit recommendation (increasing/ decreasing lines of credit etc.), and relationship management for selected local, regional, and international banks and other specialized financial institutions. </p><br></li><li><p>Ensure the existence of adequate and approved policies/ procedures to guide staff in their day-to-day activities and to ensure compliance with the same. </p><br></li><li><p>Manage the Financial Institutions’ credit portfolio on overall basis to ensure targets are met, corrective measures implemented on timely basis and to gauge the quality and performance of the portfolio. </p><br></li><li><p>Approve credit proposals that are within the incumbent’s delegated powers and submit those which exceed his approval authority to the higher approving authority. </p><br></li><li><p>Identify and timely report on all negative events and early signals on potential problematic accounts/relationships. </p><br></li><li><p>Continuously scan/ monitor reports from external rating agencies to identify significant up gradation/ downgrading of financial institutions and determine the impact of the same upon existing FI relationships. </p><br></li><li><p>Ensure annual reviews of Financial Institutions are conducted on timely basis. </p><br></li><li><p>Supervise the compilation of the report on annual reviews of Financial Institutions to be presented to executive management and the Board for deciding on facility renewals.</p><br></li><li><p>Implement the approved Relationship Management strategy within the unit to achieve the business objectives. </p><br></li><li><p>Provide technical expertise and guidance to Relationship Officers to ensure their credit proposals address all relevant risk factors and meet minimum acceptable standards. - Assist the SVP, FI &amp; CB Relations in managing some of the Bank’s international projects such as the Annual IMF </p><br></li><li><p>Meetings and SIBOS Expos - Undertake specific financial institutions projects as assigned from time to time. </p><br></li></ul><p>D. Learning &amp; Knowledge: </p><br><ul><li><p>Take decisive action to ensure speedy resolution of unresolved staff grievances or conflicts within the team. </p><br></li><li><p>Possess a prominent knowledge of Financial Institution related business and correspondent relationships with a good knowledge of operations and control. </p><br></li><li><p>Identify areas for professional development of self and other staff. </p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field </p><br></li></ul><p>E. Legal, Regulatory and Risk Framework Responsibilities:</p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br></li><li><p>Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br></li><li><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. </p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. </p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul><p>F. Other: </p><br><ul><li><p>Ensuring high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br></li><li><p>of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and </p><br></li><li><p>Compliance functions, and relevant Regulators.</p><br></li><li><p>Maintains high professional standards to uphold QNB's reputation and to strengthen its market leadership position </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management may request of the employee from time to time </p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </p><br></li><li><p>Business Administration or Information Technology (related field of study), Masters preferred </p><br></li><li><p>At least 12 years of relevant experience, preferably within a highly rated international bank. </p><br></li><li><p>Well-informed of the market competitive structure, industry practices and regulations for the Financial Institutions and correspondent banking segment. </p><br></li><li><p>Excellent oral and written communication skills in English and Arabic.</p><br></li><li><p>Excellent people relationship skills and awareness of risk management concepts and practices. </p><br></li><li><p>Understanding of the relevant laws, regulations and best practices pertaining to Financial Institution relationships. </p><br></li><li><p>Personal integrity and self-management. </p><br></li><li><p>Planning, organizing and analytical ability with problem solving and decision-making skills. </p><br></li><li><p>Ability to motivate and lead teams from diverse cultural backgrounds. </p><br></li><li><p>Knowledge of AML laws and regulations.</p><br></li></ul> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long<br><br>term planning and approved strategy.<br><br> Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to<br><br>answer their business needs.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral<br><br>equipment are responding to a program's instructions.<br><br> Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert<br><br>them into a series of instructions coded in a computer language.<br><br> Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long<br><br>term planning and approved strategy.<br><br> Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to<br><br>answer their business needs.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral<br><br>equipment are responding to a program's instructions.<br><br> Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert<br><br>them into a series of instructions coded in a computer language.<br><br> Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent is primarily responsible for the administering of the main server operating systems and applications of Digital Platform. The incumbent will ensure maximum security, operational continuity and contingency controls for every assigned system platform.</span></p><br> <br> <br><br> Education &amp; Experience Requirements: <br> <p><span>- Bachelors graduate preferably with a Major in Computer Science, MIS, Engineering, Business Administration or Information Technology (related field of study). </span></p><br><p><span>- At least 6 years of relevant experience (such as Linux, Windows, Apache, WebLogic, OpenShift), preferably within a highly rated international bank.</span></p><br> <br> <br><br> Required Special Skills: <br> <p><span>- Excellent oral and written communication skills (including report writing) in English and Arabic. </span></p><br><p><span>- Good interpersonal and presentation skills. </span></p><br><p><span>- Understanding of the relevant laws, regulations, and practices. </span></p><br><p><span>- Ability to make decisions and follow through with initiatives. </span></p><br><p><span>- Personal integrity and self-management. </span></p><br><p><span>- Planning, organising, and analytical ability. </span></p><br><p><span>- Results oriented. </span></p><br><p><span>- Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. </span></p><br><p><span>- Proficiency in IT tools, techniques and related procedures, including best practices relating to the same. </span></p><br><p><span>- Knowledge of banking processes/ operations and procedures, transactions and banking systems. </span></p><br><p><span>- Ability to motivate and lead teams from diverse cultural backgrounds. </span></p><br><p><span>- Planning, organizing and analytical ability. </span></p><br><p><span>- Ability to handle multiple tasks at the same time. </span></p><br><p><span>- Familiarity with Network and systems Design concepts. </span></p><br><p><span>- Fluent in the use of Microsoft Windows technology and the Internet. </span></p><br><p><span>- Prior PC experience required </span></p><br><p><span>- appropriate certifications are desirable. </span></p><br><p><span>- Crisis Management capability.</span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Title: Manager, Financial Crime Compliance &amp; Fraud AssuranceLocation: Doha, Qatar<br> About the ClientOur client is a well-established bank in Qatar who are looking for a Manager, Financial Crime Compliance &amp; Fraud Assurance to join their team. In this role you will be responsible for strengthening the bank’s financial crime and fraud assurance framework, ensuring robust oversight of AML, sanctions, KYC, and fraud-related control environments across the organisation.<br> Key ResponsibilitiesLead end-to-end assurance reviews across Financial Crime Compliance and fraud controls, including AML, KYC, sanctions, onboarding, and fraud detection/prevention frameworksAssess the design and operating effectiveness of financial crime and fraud controls, identifying weaknesses, control gaps, and regulatory risk exposures across business unitsDevelop and execute a risk-based assurance plan covering both financial crime and fraud risk domains, prioritising high-risk products, channels, and customer segmentsTrack and validate remediation of findings, ensuring timely closure of control issues and escalation of material risks to senior stakeholders and governance forumsPrepare detailed assurance reports highlighting key findings, thematic trends, and risk insights for senior compliance, fraud, and risk leadership<br> Key RequirementsBachelor’s degree in Finance, Business, Law, or related discipline; certifications such as CAMS, ICA, CFE (Certified Fraud Examiner) or equivalent preferred6–10 years’ experience in financial crime compliance, fraud risk, AML, sanctions, or assurance roles within banking or financial servicesStrong understanding of AML/CFT frameworks, fraud risk management, and sanctions regulations within Qatar or comparable GCC jurisdictionsExperience in assurance, control testing, internal audit, or second-line monitoring across financial crime and/or fraud functionsStrong stakeholder management skills with ability to engage, influence, and challenge senior compliance, fraud, and risk stakeholders</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions <br> <span>A. Shareholder &amp; Financial</span><ul><li><p><span>Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers.</span></p><br></li><li><p><span>Analyze external and internal market factors and ensure they are reflected in business planning.</span></p><br></li><li><p><span>Support the implementation of KPIs and best practices.</span></p><br></li><li><p><span>Promote cost efficiency, productivity, and effective resource utilization.</span></p><br></li><li><p><span>Exercise delegated authority responsibly and monitor its implementation.</span></p><br></li><li><p><span>Contribute to achieving the Bank’s financial objectives through effective business management. </span></p><br></li></ul><span>B. Customer (Internal &amp; External)</span><ul><li><p><span>Create frameworks and systems that enable teams to deliver on commitments.</span></p><br></li><li><p><span>Foster a customer-centric culture and ensure high service standards.</span></p><br></li><li><p><span>Assist customers with product-related inquiries and provide appropriate solutions.</span></p><br></li><li><p><span>Maintain service level agreements (SLAs) with internal stakeholders.</span></p><br></li><li><p><span>Build strong relationships with internal departments and external partners.</span></p><br></li><li><p><span>Provide timely and accurate information to auditors, compliance, risk, and control functions. </span></p><br></li></ul><span>C. Internal (Processes, Products &amp; Regulatory)</span><ul><li><p><span>Assist in developing and implementing the Domestic Retail Branches strategy.</span></p><br></li><li><p><span>Ensure branch business plans are delivered within approved budgets and timelines.</span></p><br></li><li><p><span>Drive market share growth and sustainable profitability across the branch network.</span></p><br></li><li><p><span>Lead the annual budgeting process and monitor branch performance against targets.</span></p><br></li><li><p><span>Develop revenue, volume, and profit targets in coordination with senior management.</span></p><br></li><li><p><span>Prepare performance reports on products, services, and branch profitability.</span></p><br></li><li><p><span>Promote customer-focused service and operational efficiency across branches.</span></p><br></li><li><p><span>Drive business growth through sales management, business development, and strategic initiatives.</span></p><br></li><li><p><span>Ensure compliance with QNB policies, procedures, and regulatory requirements.</span></p><br></li><li><p><span>Collaborate with Regional Managers to improve branch performance and customer acquisition.</span></p><br></li><li><p><span>Monitor sales targets, customer retention initiatives, and manpower requirements.</span></p><br></li><li><p><span>Maintain confidentiality of sensitive business information.</span></p><br></li><li><p><span>Lead, coach, develop, and evaluate direct reports and team performance. </span></p><br></li></ul><span>D. Learning &amp; Knowledge</span><ul><li><p><span>Lead continuous improvement initiatives and encourage innovation.</span></p><br></li><li><p><span>Promote knowledge sharing and adoption of industry best practices.</span></p><br></li><li><p><span>Support employee development and professional growth.</span></p><br></li><li><p><span>Stay updated with developments in banking and financial services.</span></p><br></li><li><p><span>Conduct regular performance discussions and provide coaching and guidance. </span></p><br></li></ul><span>E. Legal, Regulatory &amp; Risk Framework Responsibilities</span><ul><li><p><span>Ensure compliance with all legal, regulatory, and internal policy requirements.</span></p><br></li><li><p><span>Support AML, CTF, sanctions, fraud prevention, and data protection frameworks.</span></p><br></li><li><p><span>Adhere to the Three Lines of Defence risk management model.</span></p><br></li><li><p><span>Support operational risk management, incident reporting, and remediation processes.</span></p><br></li><li><p><span>Complete mandatory training and maintain required professional competence.</span></p><br></li><li><p><span>Ensure fair customer outcomes in accordance with conduct risk policies.</span></p><br></li></ul><span>F. Other Responsibilities</span><ul><li><p><span>Maintain the highest standards of data protection and confidentiality.</span></p><br></li><li><p><span>Safeguard customer and Bank information and disclose it only on a need-to-know basis.</span></p><br></li><li><p><span>Uphold QNB’s professional standards and market reputation.</span></p><br></li><li><p><span>Perform any additional duties assigned by management from time to time. </span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</span></p><br></li><li><p><span>At least 8 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Awareness of branch customer relationship practices and regulations.</span></p><br></li><li><p><span>Full knowledge and experience in handling customers’ portfolio</span></p><br></li><li><p><span>Full banking knowledge for liabilities and assets products and their implementations</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions <br> <span>A. Shareholder &amp; Financial</span><ul><li><p><span>Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers.</span></p><br></li><li><p><span>Analyze external and internal market factors and ensure they are reflected in business planning.</span></p><br></li><li><p><span>Support the implementation of KPIs and best practices.</span></p><br></li><li><p><span>Promote cost efficiency, productivity, and effective resource utilization.</span></p><br></li><li><p><span>Exercise delegated authority responsibly and monitor its implementation.</span></p><br></li><li><p><span>Contribute to achieving the Bank’s financial objectives through effective business management. </span></p><br></li></ul><span>B. Customer (Internal &amp; External)</span><ul><li><p><span>Create frameworks and systems that enable teams to deliver on commitments.</span></p><br></li><li><p><span>Foster a customer-centric culture and ensure high service standards.</span></p><br></li><li><p><span>Assist customers with product-related inquiries and provide appropriate solutions.</span></p><br></li><li><p><span>Maintain service level agreements (SLAs) with internal stakeholders.</span></p><br></li><li><p><span>Build strong relationships with internal departments and external partners.</span></p><br></li><li><p><span>Provide timely and accurate information to auditors, compliance, risk, and control functions. </span></p><br></li></ul><span>C. Internal (Processes, Products &amp; Regulatory)</span><ul><li><p><span>Assist in developing and implementing the Domestic Retail Branches strategy.</span></p><br></li><li><p><span>Ensure branch business plans are delivered within approved budgets and timelines.</span></p><br></li><li><p><span>Drive market share growth and sustainable profitability across the branch network.</span></p><br></li><li><p><span>Lead the annual budgeting process and monitor branch performance against targets.</span></p><br></li><li><p><span>Develop revenue, volume, and profit targets in coordination with senior management.</span></p><br></li><li><p><span>Prepare performance reports on products, services, and branch profitability.</span></p><br></li><li><p><span>Promote customer-focused service and operational efficiency across branches.</span></p><br></li><li><p><span>Drive business growth through sales management, business development, and strategic initiatives.</span></p><br></li><li><p><span>Ensure compliance with QNB policies, procedures, and regulatory requirements.</span></p><br></li><li><p><span>Collaborate with Regional Managers to improve branch performance and customer acquisition.</span></p><br></li><li><p><span>Monitor sales targets, customer retention initiatives, and manpower requirements.</span></p><br></li><li><p><span>Maintain confidentiality of sensitive business information.</span></p><br></li><li><p><span>Lead, coach, develop, and evaluate direct reports and team performance. </span></p><br></li></ul><span>D. Learning &amp; Knowledge</span><ul><li><p><span>Lead continuous improvement initiatives and encourage innovation.</span></p><br></li><li><p><span>Promote knowledge sharing and adoption of industry best practices.</span></p><br></li><li><p><span>Support employee development and professional growth.</span></p><br></li><li><p><span>Stay updated with developments in banking and financial services.</span></p><br></li><li><p><span>Conduct regular performance discussions and provide coaching and guidance. </span></p><br></li></ul><span>E. Legal, Regulatory &amp; Risk Framework Responsibilities</span><ul><li><p><span>Ensure compliance with all legal, regulatory, and internal policy requirements.</span></p><br></li><li><p><span>Support AML, CTF, sanctions, fraud prevention, and data protection frameworks.</span></p><br></li><li><p><span>Adhere to the Three Lines of Defence risk management model.</span></p><br></li><li><p><span>Support operational risk management, incident reporting, and remediation processes.</span></p><br></li><li><p><span>Complete mandatory training and maintain required professional competence.</span></p><br></li><li><p><span>Ensure fair customer outcomes in accordance with conduct risk policies.</span></p><br></li></ul><span>F. Other Responsibilities</span><ul><li><p><span>Maintain the highest standards of data protection and confidentiality.</span></p><br></li><li><p><span>Safeguard customer and Bank information and disclose it only on a need-to-know basis.</span></p><br></li><li><p><span>Uphold QNB’s professional standards and market reputation.</span></p><br></li><li><p><span>Perform any additional duties assigned by management from time to time. </span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</span></p><br></li><li><p><span>At least 8 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Awareness of branch customer relationship practices and regulations.</span></p><br></li><li><p><span>Full knowledge and experience in handling customers’ portfolio</span></p><br></li><li><p><span>Full banking knowledge for liabilities and assets products and their implementations</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Some careers shine brighter than others.</strong></p><br><br><p>If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further</p><br><br><br><p>HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.</p><br><br><br><p><strong>In this role, you will:</strong></p><br><br><ul><li>To provide a high quality, customer driven service by proactively identifying and addressing customer needs in order to assist HSBC in the achievement of its plan.</li><li>Guide and attend to customer queries appropriately.</li><li>Provide a high level of professional and personalized service.</li><li>Process all Outward clearing cheques within SLA</li><li>Ensure compliance with Central bank and internal guidelines.</li><li>Discharge duties for branch ATM or BCDMs if present and allocated.</li><li>If applicable, support management of Cash in Treasury</li><li>Register &amp; delivery of all IWPB Credit Cards/ Debit Cards and retained cards.</li><li>By taking ownership of complaints from initial contact to problem resolution while ensuring related tools are adequately updated.</li></ul><br><br><p><strong>To be successful in the role, you should meet the following requirements:</strong></p><br><br><ul><li>Good communication skills.</li><li>Computer knowledge.</li><li>Have excellent and professional customer service standards.</li></ul><br><br><p><strong>You’ll achieve more at HSBC.</strong></p><br><br><br><br><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p><br><br><p>We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p><br><br><br><br><p>Issued by The Hong Kong and Shanghai Banking Corporation Limited.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Qatar </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent has full ownership and accountability for the achievement of the overall International Islamic Banking targets (assets, liabilities and profits). The incumbent will be overall responsible for the initial development and subsequent implementation of the approved QNB Group International Banking strategy in line with the overall Group strategy. The incumbent will communicate with the stakeholder to ensure that the Islamic product offerings are continually aligned with the market offerings and cater to the needs and expectations of the retail /corporate banking clientele seeking Sharia compliant banking relationships. The incumbent will also develop and maintain the key relationships with the external business partners.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder &amp; Financial: </span></strong></p><br><ul><li><p><span>Implements KPI’s and best practices for incumbent position. </span></p><br></li><li><p><span>review QNB International Islamic Banking strategic and business development plans and subsequently </span></p><br></li><li><p><span>implement the approved strategy/ plan to facilitate achievement of related short- and long-term business goals internationally in the most effective and efficient manner. </span></p><br></li><li><p><span>Oversee the development and subsequent implementation of annual business plans by the Islamic Banking segments in International Banking to ensure achievement of pre-set targets/ objectives, including business growth and expansion. </span></p><br></li><li><p><span>Oversee the target budgets (deposits, financing deals, profits, expenses…etc) for Islamic Banking business lines, in accordance with the Group’s overall budget and strategy, and continually monitor the same in conjunction with Islamic function in the branch/subsidiary. </span></p><br></li><li><p><span>Facilitate the development and subsequent implementation of Islamic Banking best practices across all activities/operations comprising QNB International to promote efficiencies in work processes, ultimately resulting in increased customer satisfaction. </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br></li></ul><p><strong><span>B. Customer (Internal &amp; External): </span></strong></p><br><ul><li><p><span>Ensure provision of value-added Shariah compliant products to the existing/ potential Islamic clientele who seek </span></p><br></li><li><p><span>Shariah compliant banking relationships with the Group and meeting/ exceeding their service expectations. </span></p><br></li><li><p><span>Maintain and enhance relationships with international regulators. </span></p><br></li><li><p><span>Provide timely and accurate information to the auditors and the Group Compliance function as and when required. </span></p><br></li><li><p><span>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br></li><li><p><span>Provide timely/accurate data to Auditors, Compliance, Financial Control and Risk when required, with close liaising with the branch </span></p><br></li></ul><p><strong><span>C. Internal (Processes, Products, Regulatory): </span></strong></p><br><ul><li><p><span>Ensure that the approved strategy, business plans, budgets along with the approved policies/ procedures and subsequent amendments thereto are timely communicated to the respective departmental heads to the extent these relate to their areas of responsibility, to enable them to be guided by/ pursue or comply with the same. </span></p><br></li><li><p><span>Strive to maintain continuous compliance of the policies/ procedures with prevailing practices/ regulations pertaining to Islamic Banking promulgated by the AAOIFI, IFSB and the respective regulators (in the overseas jurisdictions), including obtaining the approval of the local Sharia Committees as and when required. </span></p><br></li><li><p><span>Support the effort of investment funds selection by determining their suitability to QNB International Islamic. </span></p><br></li><li><p><span>Monitor international financial market trends, for suitable investments that meet with the Bank's credit and investment guidelines provided by the branches. </span></p><br></li><li><p><span>Monitor the overall market forces prevailing within the Islamic Banking market such as barriers to entry, prevailing market returns and profit rates, competition, client needs and requirements, etc., and ensure the same are built into the product design. </span></p><br></li><li><p><span>Oversee the roll-out of Sharia compliant products</span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority pertaining to operational and financial matters to the respective country with sharia compliant offering.</span></p><br></li><li><p><span>Ensure efficient/ optimum use of available resources through partnering arrangements within the group</span></p><br></li><li><p><span>Monitor/ review Islamic portfolio by business segment on overall basis and by product, nationality/ business profile, employer/ industry and other parameters on periodic basis to gauge the quality and performance of the same.</span></p><br></li><li><p><span>Submit periodic reports/ information to the SEVP International Business, and as and when required. </span></p><br></li><li><p><span>Responsible for establishing and maintaining a sound internal control environment across the Islamic portfolio including but not limited to the establishment of an organizational structure that clearly assigns authority, responsibility, and reporting relationships and avoids conflict of interest situations/ inadequate segregation of duties.</span></p><br></li><li><p><span>Responsible for overseeing the overall action plans for addressing control weaknesses or Sharia compliance issues noted by the Group Internal Audit Department, Sharia auditors, external auditors or the Group Compliance function.</span></p><br></li><li><p><span>Represent the Islamic offerings at relevant conferences to enhance image of the Group</span></p><br><ul><li><p><span>Continuous Improvement:</span></p><br></li><li><p><span>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</span></p><br></li><li><p><span>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</span></p><br></li><li><p><span>Encourage, solicit and reward innovative ideas. </span></p><br></li></ul></li></ul><p><strong><span>D. Learning &amp; Knowledge:</span></strong></p><br><ul><li><p><span>Establish the overall Islamic training plan </span></p><br></li><li><p><span>Proactively identify areas for professional development of self and undertake development activities.</span></p><br></li><li><p><span>Seek out opportunities to remain current with all developments in professional field.</span></p><br></li><li><p><span>Hold meetings with Islamic team in the international branches/subsidiaries to enhance offering.</span></p><br></li><li><p><span>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</span></p><br></li><li><p><span>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities</span></p><br></li><li><p><span>Hold meetings with staff and assess their performance and your team’s overall performance on a regular basis. </span></p><br></li></ul> <br> <br><br> Education/Experience Requirements: <br> <ul><li><p><span>Minimum 12 years of relevant work experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Minimum education requirement: Bachelor's Degree (related field of study) </span></p><br></li></ul> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The overall role for the position is to assist SVP/ VP to drive cultural change around Lean across QNB Group. The incumbent will be responsible for leading and managing the Group’s Lean and Six Sigma agenda under the Innovation department. Responsibility includes owning, leading and managing selected portfolio of Lean projects across QNB Group’s international network with minimal supervision.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: - Deliver and execute on the initiation, execution and implementation of operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope and support divisions within QNB Group - Assist the VP to develop and deploy Lean/ Six Sigma/ Change Management standards and the process improvement methodology within QNB Group - Contribute to develop/ create the metrics/ key performance indicators (KPIs), for performance monitoring and quality measurement purposes related to dedicated operational excellence, reengineering and end-to-end process improvement initiatives on a periodic basis - Implements KPI’s and best practices for Assistant Vice President, Lean Transformation role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Ensure relevant training and coaching on the methodology to designated multipliers within the organization - Drive operational excellence, reengineering and end-to-end process improvement initiatives under his/ her scope, with a focus on customer orientation, service and service quality - Act as a partner to the concerned business and support divisions and lead process improvement projects together with representatives from one or more business and support divisions and - Deliver training and coaching of others in applying Lean/ Six Sigma and process reengineering methodology - Assist in creating awareness within QNB Group for client orientation, quality and efficiency - Establish and maintain strong working relationships and support units within QNB Group with regards to operational excellence, reengineering and end-to-end process improvement initiatives as well as with regards to Lean/ Six Sigma tools - Identify new solutions or processes into ongoing operations within QNB Group. Internal (Processes, Products, Regulatory): - Interact with SVP/ VP Lean Transformation to obtain new process improvement mandates and participate in project idea generation, selection and scoping - Support the business and support divisions in successfully managing and leading the implementation of strategic initiatives under his/ her scope - Identify benefits, quantify targeted results, establish measurement criteria and assist in the prioritization of process improvement initiatives - Manage or assist the VP to manage multiple projects and/ or assume the role of leading a larger projects under his/ her scope - Direct and control all work performed within the project framework of the DMAIC phases - Ensure projects under his/ her scope remain on time, on budget and deliver expected results - Ensure industry best practices and standards within the execution of process improvement assignments - Evaluate data and trends to identify improvement opportunities and associated issues and risks and perform statistical process analyses - Provide advice, input and guidance to process improvement teams regarding change management, process redesign strategies, performance improvement toolsets (especially those of Six Sigma and Lean), and technical expertise, such as statistical process control and data analysis - Coach internal process improvement teams to further refine and develop Lean/ Six Sigma tools within QNB Group to improve the quality and service - Participate in the deployment of other performance improvement methodologies. Learning & Knowledge: - Identify related areas for professional self-development. Ensure the provision of relevant guidance, direction and training to subordinates to develop and enhance their skills - Defines further training needs required and is responsible for career development of his subordinates - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education & Experience Requirements<br><br>Bachelor Degree from leading academic institution with focus on business administration<br><br> Minimum of 10 years’ experience in organization and process reengineering, business consulting and project management or equivalent business/ operations experience within the financial services arena (however: no specialization in one area but rather multiskilling and transversal across functions) Strong operational and project management experience - Experience in directing and managing large projects as well as managing change Certified Lean Six Sigma Master Black Belt with minimum of 5 years’ experience and technical mastery Demonstrated track record using Lean Six Sigma Methodology principles and practices Minimum of two years’ experience as lead instructor to train Black Belts and/ or Green Belts Experience in coaching a minimum of five Lean Six Sigma projects from initiation to closure Demonstrated career development, progress, and excellent team leadership skills and potential Strong knowledge of financial services from an operational and support perspective<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QIDCopy of Highest Education Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will implement proper procedures in obtaining, preparation and finalization of legal documentation and other supporting documents in form and substance adhering to highest industry and market standards, which are essential for completing a loan application package for business units in HO and International Branches The incumbent will ensure necessary approvals are in place prior to execution of such documents in accordance with the QNB Group’s policies / procedures and pertinent regulatory requirements.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial - - - - - - - </p><br><p>Ensure strict confidentiality (on a need to know basis only within QNB Risk Division) with regards to customer and </p><br><p>deal data and information handled by the Department / Unit. </p><br><p>Provide high level quality support and advice on all aspects of documentation matters to Business Units. </p><br><p>Coordinate with Unit Head on ways to enhance from time to time the on-going process and spot weakness points </p><br><p>within the unit and set plans to improve it. </p><br><p>Implements KPI’s and best practices for International Credit Documentation. </p><br><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise </p><br><p>benefits for the bank. </p><br><p>Act within the limits of the powers delegated to the incumbent. </p><br><p>Comply with all policies, procedures, and guidelines of QNB, QCB and other relevant regulatory authority. </p><br><p>B. Customer (Internal &amp; External): - - - - - - - - - - </p><br><p>Conduct the necessary checks and balances pertaining to documentation and limit inputs/ updates (to be carried </p><br><p>out by Credit Operations) prior to authorizing disbursement of funds/ utilization of facilities to safeguard the Group </p><br><p>interest. </p><br><p>Maintain open communication with customers, managers in loan department and relevant third parties to ensure </p><br><p>proper and timely processing and submission of all applications / documents for processing. </p><br><p>Conduct smooth operations of the unit by ccoordinating activities with relevant banking units to ensure the efficient </p><br><p>and timely processing of documentation requirements and ensure performance of required tasks, meeting of </p><br><p>stated specifications and standards, and adherence to the Turnaround Times (TAT), as specified in the SLAs. </p><br><p>Provide high level quality support and advice on all aspects of documentation matters to Business Units. </p><br><p>Coordinate with Unit Head on ways to enhance from time to time the on-going process and spot weakness points </p><br><p>within the unit and set plans to improve it. </p><br><p>Conduct the duties of the VP - International Credit Documentation in his absence and during his annual leaves. </p><br><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time. </p><br><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>C. Internal (Processes, Products, Regulatory): - - - - - - - </p><br><p>Adhere to QNB Group’s policies and procedures particularly Credit Administration’s guidelines for documentation </p><br><p>&amp; loans process. </p><br><p>Preparation and review of facility documentation ensuring that they meet credit decisions/ requirements prior to </p><br><p>disbursal. </p><br><p>Recommendation to VP International Credit Documentation to approve or decline withdrawals from approved </p><br><p>limits upon request. </p><br><p>Prepare and review the mortgage and pledged assets in a way of security for country branches and relationship </p><br><p>managers and the release request of collaterals </p><br><p>Review Finance and Security documents perfection for International Corporate and Cross border Branches prior </p><br><p>to any drawing (applies for International unit) </p><br><p>Report significant issues to Head of Unit and conduct meetings to discuss pending cases with the Unit Head. </p><br><p>Assure of meeting existing country laws and regulations regarding all collaterals and the legality of documents </p><br><p>used in coordination with the legal department, International Branches and External Lawyers, if any.</p><br><p>D. Learning &amp; Knowledge: - - - - - - - - </p><br><p>Maintain up to date knowledge and understanding of all pertinent local and international regulations as well as </p><br><p>best industry practices pertaining to the overall credit operations, techniques, and methodologies in general and </p><br><p>loan documentation and credit administration in particular. </p><br><p>Maintain close interaction and coordination and hold frequent meetings with Business Banking units within the </p><br><p>QNB Group to gain understanding of business processes and controls in all related credit/ operational areas. </p><br><p>Identify areas for professional development of self and act to enhance professional development of self. </p><br><p>Attend required training courses and meet training objectives of the bank. </p><br><p>Attend meetings with VP - International Credit Documentation and other Credit officers to ensure knowledge, </p><br><p>understanding, and compliance with the Bank’s and Regulators’ policies and procedures. </p><br><p>Exercise high degree of initiative and thinking to perform complex tasks where no procedures or processes are </p><br><p>available. </p><br><p>Proactively identify areas for professional development of self and undertake development activities. </p><br><p>Seek out opportunities to remain current with all developments in professional field. </p><br><p>E. Legal, Regulatory, and Risk Framework Responsibilities: - - - - - - - </p><br><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br><p>Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br><p>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, </p><br><p>monitor, manage and report risks. </p><br><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the </p><br><p>Operational Risk Management requirements. </p><br><p>Maintain appropriate knowledge to ensure full qualification to undertake the role. </p><br><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </p><br><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br><p>F. Other: - - - - </p><br><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br><p>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br><p>Compliance functions, and relevant Regulators. </p><br><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </p><br><p>All other ad hoc duties/activities related to QNB that management might request from time to time. </p><br> <br> <br><br> Education and Experience Requirements <br> <p><span>- Bachelor’s degree preferably with a Major in, Banking, Finance, Accounting, Economics or Business Administration. </span></p><br><p><span>- At least 10 years of relevant experience, preferably within a highly rated international bank. </span></p><br><p><span>- Minimum 3 years in managerial position in loan documentation function.</span></p><br><p><span>- Strong Corporate Banking experience is essential.</span></p><br><p><span>The ideal candidate should present broad commercial banking experience, including exposure to: </span></p><br><p><span>- Contracting and structured financing transactions</span></p><br><p><span>- Syndicated lending</span></p><br><p><span>- LMA documentation</span></p><br><p><span>- Relationship Management (RM)</span></p><br><p><span>- Credit Administration</span></p><br> <br> <br> </div>