Speech And Language Therapist Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer – Concierge to join our Front Office team.</span></p><br><p><span>In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.</span></p><br><br><b>Qualifications:</b><br><ul><li><span>Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred.</span></li><li><span>Proficiency in using property management and guest service systems (e.g., Opera, HotSOS).</span></li><li><span>Exceptional communication and interpersonal skills.</span></li><li><span>Strong local knowledge of Doha’s dining, entertainment, and cultural scene.</span></li><li><span>Ability to multitask and remain calm under pressure.</span></li><li><span>Fluency in English is required; additional language skills (Arabic or others) are a strong advantage.</span></li></ul><p><span>If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.</span></p><br><p><span>Apply today and start your journey with us!</span><br>_______________________________________________<br><i>Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></p><br> </div>

Are you an experienced hospitality leader with a passion for delivering exceptional guest experiences?<br>We are looking for a Restaurant Manager to to lead our team and drive operational excellence at our fine-dining Indian restaurant located in Katara Cultural Village.<br>Role Description The Restaurant Manager is responsible for overseeing daily operations of the restaurant to ensure a high level of service, food quality, and overall guest satisfaction. This full-time, on-site role based in Doha, Qatar includes supervising front-of-house and back-of-house teams, managing staff schedules, and coordinating with the kitchen to ensure smooth service. The Restaurant Manager monitors customer feedback, addresses concerns promptly, and implements initiatives to enhance the guest experience. Additional responsibilities include managing inventory and ordering, enforcing health and safety standards, supporting hiring and training of team members, and assisting with basic budgeting and cost control. The role also involves collaborating with leadership on promotional activities and maintaining the restaurant’s brand standards.<br>Core Responsibilities(not exclusive):-Oversee daily restaurant operations, ensuring smooth service flow, impeccable hygiene, and adherence to company policies.-Recruit, train, mentor, and motivate front-of-house staff to maintain a high-performance culture.-Proactively engage with guests to ensure satisfaction, address feedback professionally, and build long-term loyalty.-Manage P&L responsibilities, including labor cost control, inventory management, waste reduction, and maximizing revenue through strategic upselling.-Maintain rigorous standards for food presentation, service etiquette, and overall restaurant ambiance.-Ensure full compliance with local Qatari health, safety, and labor regulations.<br>Qualifications & Requirements:-Verbal and written knowledge of Arabic language.-Minimum 5 years of dedicated managerial experience within the hospitality/restaurant industry in Qatar.-Deep understanding of the Qatari dining landscape, local consumer preferences, food safety and business culture.-Proven ability to manage diverse teams and foster a collaborative work-Excellent verbal and written communication skills in English, knowledge of Arabic is a significant advantage.-High level of professionalism, strong problem-solving capabilities, and the ability to thrive in a fast-paced environment.<br>If you're passionate about delivering exceptional dining experiences and leading a high-performing team, we'd love to hear from you.

Company Description Mary Café, part of Wahat Bin Jfin Trading W. L. L., is a premium café concept in Doha that combines European elegance with the city’s evolving urban culture. With locations in Msheireb Downtown and Gewan Island, the café offers artisanal breakfasts, fine desserts, and specialty coffee in a refined, design-led environment. The company is known for its focus on quality, timeless aesthetics, and elevated guest experiences. Team members work in thoughtfully crafted spaces where high service standards and attention to detail are central to daily operations. Joining Mary Café means contributing to a hospitality brand driven by passion, precision, and a commitment to memorable guest interactions. Role Description The Hostess & Guest Relations role is a full-time, on-site position based at Mary Café in Doha, Qatar. This team member welcomes guests, manages reservations and seating, and ensures a smooth flow of service from arrival to departure. Daily tasks include greeting guests warmly, maintaining the waiting list, coordinating with the service team, and responding to guest inquiries in a professional and courteous manner. The role also involves handling phone and in-person bookings, presenting menus, guiding guests through the café’s offerings, and addressing feedback or concerns promptly. The Hostess & Guest Relations team member supports overall ambiance, maintains cleanliness and order in the entrance and host stand area, and upholds Mary Café’s service standards and brand image at all times. Qualifications Strong customer service, guest relations, and hospitality skills, with the ability to create a welcoming and respectful environment for diverse guests. Effective communication and interpersonal skills, including clear spoken English; additional language abilities (such as Arabic) are an advantage. Organizational and time-management skills for handling reservations, seating plans, and guest flow during peak hours. Professional presentation, attention to detail, and the ability to maintain a calm, courteous demeanor in a fast-paced setting. Previous experience in cafés, restaurants, or luxury hospitality environments is preferred; familiarity with POS or reservation systems is beneficial. Ability to work flexible shifts, including weekends and holidays, and stand for extended periods. Demonstrated reliability, teamwork, and a proactive attitude toward resolving guest issues and supporting colleagues. High school diploma or equivalent; formal hospitality training or certification is an added advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic Banking Sales Executive – Merchant Services to acquire new merchant partners, promote payment solutions, and build long-term client relationships while driving business growth and revenue objectives. This is a full-time position based in Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Finance, or a related field</p></li><li><p>Minimum 2–4 years of experience in merchant acquisition, banking sales, payment solutions, or financial services</p></li><li><p>Proven experience in acquiring merchants and promoting POS terminals, payment gateway, or digital payment solutions</p></li><li><p>Strong understanding of merchant services, acquiring business, and payment industry practices</p></li><li><p>Experience achieving sales targets and managing customer portfolios</p></li><li><p>Fluency in English is required; Arabic language proficiency is an advantage</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Expertise in identifying and acquiring new merchant accounts across various business sectors</p></li><li><p>Capable of promoting POS, payment acceptance, and digital banking solutions based on customer needs</p></li><li><p>Adept at developing strong client relationships while delivering exceptional customer service</p></li><li><p>Experience negotiating commercial terms and preparing sales proposals and agreements</p></li><li><p>Proficiency in managing sales pipelines, merchant onboarding, and CRM updates</p></li><li><p>Effective planning, presentation, and stakeholder engagement capabilities</p></li><li><p>Strong sales acumen with a results-driven approach to achieving business objectives</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Loyalty Programme Manager to lead the strategy, design, and execution of a large-scale loyalty programme, driving member engagement, rewards optimization, and customer retention through innovative loyalty initiatives. This is a full-time position based in Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Management, CRM, or a related field</p></li><li><p>Minimum 8–10 years of experience in loyalty programmes, CRM, customer engagement, or rewards management</p></li><li><p>Proven experience managing loyalty programme frameworks, member lifecycle strategies, and customer engagement initiatives</p></li><li><p>Experience designing points structures, tiering models, rewards catalogues, and promotional campaigns</p></li><li><p>Strong understanding of CRM platforms, customer analytics, and campaign performance measurement</p></li><li><p>Fluency in English is required; Arabic language proficiency is an advantage.</p><br></li><li><p><strong> SKILLS &amp; COMPETENCIES</strong></p></li></ul><ul><li><p>Expertise in developing loyalty programme strategies, points structures, and tier management frameworks</p></li><li><p>Capable of designing customer acquisition, engagement, retention, and reactivation campaigns</p></li><li><p>Adept at managing rewards catalogues, promotional initiatives, and member value propositions</p></li><li><p>Experience analyzing customer behaviour, programme performance, and campaign effectiveness using data-driven insights</p></li><li><p>Proficiency in collaborating with CRM, Digital, Marketing, Product, and Technology teams to enhance the member experience</p></li><li><p>Effective stakeholder management with the ability to coordinate cross-functional initiatives and external partners</p></li><li><p>Strong analytical, communication, and project management capabilities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Customer Service Agent – Cargo Operations to support cargo operations, shipment documentation, revenue administration, and customer enquiries while ensuring efficient cargo processing and compliance with airline and IATA standards. This is a 6-month contract position based in Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree or equivalent qualification</p></li><li><p>Minimum 1–2 years of experience in air cargo operations, cargo customer service, or airline cargo management</p></li><li><p>Proven experience handling cargo reservations, shipment documentation, Air Waybill (AWB) processing, and cargo accounting</p></li><li><p>Working knowledge of IATA cargo regulations, cargo handling procedures, and dangerous goods requirements</p></li><li><p>Experience using cargo management systems and Microsoft Office applications</p></li><li><p>Fluency in English is required; Arabic language proficiency is an advantage</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Expertise in cargo booking, shipment acceptance, and Air Waybill (AWB) preparation</p></li><li><p>Capable of coordinating cargo reservations, shipment tracking, and customer enquiries</p></li><li><p>Adept at preparing cargo invoices, revenue documentation, and operational reports</p></li><li><p>Experience ensuring compliance with airline procedures, IATA regulations, and cargo handling standards</p></li><li><p>Proficiency in maintaining accurate shipment records and updating cargo management systems</p></li><li><p>Effective coordination with freight forwarders, airlines, internal departments, and external stakeholders</p></li><li><p>Strong attention to detail with excellent communication, problem-solving, and customer service capabilities</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Greet and welcome visitors with a warm and professional demeanor, ensuring an inviting first impression for all guests.</li><li>Schedule and coordinate appointments, meetings, and events, ensuring optimal use of company resources and time.</li><li>Manage a multi-line phone system, efficiently directing calls and taking messages to maintain seamless communication.</li><li>Handle incoming and outgoing mail and packages, ensuring timely distribution and record-keeping for all correspondence.</li><li>Respond to inquiries and provide information regarding company services, policies, and procedures, acting as a knowledgeable point of reference.</li><li>Ensure the reception area is tidy and presents a professional appearance, reflecting the company’s standards and values.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional education in office administration is a plus.</li><li>Proven experience as a receptionist or in a related administrative role, ideally in a fast-paced environment.</li><li>Excellent verbal and written communication skills, with a strong command of [specific language] preferred.</li><li>Familiarity with office management systems and procedures, including proficiency in MS Office Suite and basic bookkeeping.</li><li>Strong organizational skills with the ability to multitask and prioritize effectively in a busy setting.</li><li>A friendly and approachable personality, capable of interacting comfortably with diverse individuals.</li><li>Attention to detail and accuracy in tasks, ensuring high-quality work output and documentation.</li></ul><p></p></section>

Job Description<br><br>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>This position is based at Sedra Arjaan by Rotana in Doha, Qatar.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-<br><br> Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-<br><br>Understanding the Job<br><br>Taking Responsibility<br><br>Recognizing Differences<br><br>Customer Focus<br><br>Adaptability<br><br>Teamwork

We have an immediate opportunity for " ERM Expert - Arabic". Please let me know if you're interested kindly send me your CV to kirthika.r@lancesoft.com<br>????Title: ERM Expert - Arabic????Location : Doha, Qatar - onsite????Duration : 1 year contract ⏰ Notice Period: Immediate joiner or up to 30 days<br>???? Key Requirements✓ Experience in science, engineering, business administration or the same field.▪ Professional Memberships and Certifications✓ Additional Certifications: ISO 31000 certified, COSO ERM, Sarbanes Oxley,GDPR✓ Experience with Risk Management platforms✓ IRM Certificate, FRM, CBI, CFA, AML<br>▪ Language Requirements:✓ Arabic and English<br>▪ Key Roles and Responsibilities:▪ Continuous development of the Ministry's risk management program andmanagement of ongoing relationships with all stakeholders: Identifies legal,regulatory, and contractual requirements, policies and regulatory standards related tothe Ministry's operations to determine their potential impact on business objectives.▪ Coordinate with internal stakeholders in risk and compliance, services, and centralfunctions of the Ministry for risk management and mitigation plans.▪ Continuous development of risk registers to ensure timely and accurate reporting ofrisk, oversight, and incident data for use by the risk management executive team fordecision making in the Ministry.▪ Monitor key risk indicators, evaluate key risk and control data, develop reports,provide insight into emerging/key trends, and ensure data is audited and escalatedappropriately.▪ Responsible for coordinating periodic reports, to ensure timely updates.▪ Support the implementation of the Ministry’s risk management framework, includingthe ongoing development of risk assessment and monitoring, incident investigationand reporting, and ongoing strategic and operational risk practices for the Ministry’srequirements.▪ Work collaboratively with other risk team members and other risk leaders to providedata and analytical expertise on risks and controls.▪ Provide training and support to risk leaders on their use of framework processes andprocedures, across the ministry as required▪ Support members of the Risk and Compliance team with the delivery of keyobjectives; Link identified risk scenarios to relevant processes to help determine riskownership.▪ Represent risks in meetings, seminars, workshops and conferences as appropriate▪ Assist with analytical work, other projects and ad hoc duties as assigned by the Enterprise Risk Management Department<br>Interested candidates send me your Cv along with below details:Expected salary:Visa/ Work Permit:Notice Period:Current Location:

Job Description<br><br>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>This position is based on City Centre Rotana Doha<br><br>As an Assistant Director of Housekeeping you are responsible to assist the Director of Housekeeping in the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as-<br><br> Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas and point out areas for improvement Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office Coordinate repairs and maintenance with Engineering and ensure that proper records are kept for rooms as in a Room History record Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed Ensure that uniforms are proper and order new uniforms as and when needed Keep an open channel of communication with subordinates and superiors on a daily basis<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should be a college / university degree graduate with at least three years previous management experiences within the Housekeeping Department of a hotel. Technically you will have fluency in both written and spoken English, whereby additional language skills would be a definite benefit and knowledge of Micros / Opera coupled with administration and organizational computer literacy skills are an essential.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies-<br><br>Understanding the Business<br><br>Influencing Outcomes<br><br>Planning for Business<br><br>Team Building<br><br>Valuing Diversity<br><br>Leading People<br><br>Adaptability<br><br>Drive for Results<br><br>Customer Focus<br><br>Managing Operations

Job Description<br><br>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>This position is based on City Centre Rotana Doha<br><br>As an Assistant Director of Housekeeping you are responsible to assist the Director of Housekeeping in the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as-<br><br> Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas and point out areas for improvement Recommend rooms that need spring cleaning or maintenance in coordination with Engineering and Front Office Coordinate repairs and maintenance with Engineering and ensure that proper records are kept for rooms as in a Room History record Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed Ensure that uniforms are proper and order new uniforms as and when needed Keep an open channel of communication with subordinates and superiors on a daily basis<br><br>Skills<br><br>Education, Qualifications & Experiences<br><br>You should be a college / university degree graduate with at least three years previous management experiences within the Housekeeping Department of a hotel. Technically you will have fluency in both written and spoken English, whereby additional language skills would be a definite benefit and knowledge of Micros / Opera coupled with administration and organizational computer literacy skills are an essential.<br><br>Knowledge & Competencies<br><br>The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies-<br><br>Understanding the Business<br><br>Influencing Outcomes<br><br>Planning for Business<br><br>Team Building<br><br>Valuing Diversity<br><br>Leading People<br><br>Adaptability<br><br>Drive for Results<br><br>Customer Focus<br><br>Managing Operations

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br>Compliance HROperations & ITOther consumer business segments Service Quality<br><br>External<br><br>Customers Various vendors and agencies<br><br>Competencies<br><br>Integrity/Ethics Interpersonal Skills Planning Quality Risk Management <br><br>Skills<br><br>Bilingual language skills in English and Arabic Communications Customer Service Personal Banking <br><br>Education<br><br>Diploma in Business or equivalent

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br>Compliance HROperations & ITOther consumer business segments Service Quality<br><br>External<br><br>Customers Various vendors and agencies<br><br>Competencies<br><br>Integrity/Ethics Interpersonal Skills Planning Quality Risk Management <br><br>Skills<br><br>Bilingual language skills in English and Arabic Communications Customer Service Personal Banking <br><br>Education<br><br>Diploma in Business or equivalent

Job Summary<br><br>To ensure that all transactions are conducted in an error free manner and according to established procedures as well as provide high quality service within the branch.<br><br>Key Accountabilities<br><br>Teller Operations<br><br>Execute branch cash and other teller-related transactions and ensure compliance with the approved policies/ procedures and the applicable regulatory guidelines. Hand over the cash and balance the same at the end of the day so that the total cash held conforms to the general ledger. Submit teller end of day reports and ensure accuracy and completeness of processing. Highlight instances of excess/ short cash noted in accordance with the duly approved policy and procedures. Resolve teller transaction related customer complaints timely and effectively in order to ensure customer satisfaction at all times. Directly engage in the resolution of common recurring customer problems, referring to other internal stakeholders if deemed necessary, so that customer service levels are continually improved. Report to the Head Teller any customer problems along with suggestions related to problems resolution in order to keep them informed on the branch activities and seek assistance for unresolved issues.<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Policies, Systems, Processes & Procedures<br><br>Recommend improvements to departmental procedure and direct the implementation of instructions and controls covering a specific area of activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.<br><br>Statements and Reports<br><br>Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Internal<br><br>Compliance HROperations & ITOther consumer business segments Service Quality<br><br>External<br><br>Customers Various vendors and agencies<br><br>Competencies<br><br>Integrity/Ethics Interpersonal Skills Planning Quality Risk Management <br><br>Skills<br><br>Bilingual language skills in English and Arabic Communications Customer Service Personal Banking <br><br>Education<br><br>Diploma in Business or equivalent

Assistant Vice President – Central Operations Relationship Management???? Location: Doha, Qatar<br>Join One of the Region's Leading Banking Institutions We are seeking an experienced and dynamic Assistant Vice President – Central Operations Relationship Management to join our International Operations team.<br>This is a unique opportunity to play a key role in supporting the implementation of the Bank's Target Operating Model (TOM) across international branches and subsidiaries while driving operational excellence, governance, compliance, and strategic transformation initiatives across a global banking network.<br>The successful candidate will work closely with senior stakeholders to ensure operational alignment, regulatory compliance, process optimization, and successful delivery of strategic projects across multiple jurisdictions.<br>Key Responsibilities Support the implementation and governance of the Group's Target Operating Model (TOM) across international branches and subsidiaries. Conduct operational assessments, gap analyses, and regulatory reviews, providing recommendations and periodic reporting. Coordinate the rollout of new products, systems, operational processes, and business initiatives across international locations. Support policy and procedure reviews, process re-engineering, and quality assurance framework implementation. Monitor operational reporting across international entities and escalate issues where necessary. Partner with Compliance, Risk, Operations, and Business teams to ensure adherence to regulatory requirements and Group standards. Support international branch onboarding, operational readiness, and ongoing governance activities. Coordinate remediation activities related to internal and external audit observations. Drive operational efficiency, system optimization, and continuous improvement initiatives. Build strong relationships with international branches, subsidiaries, and internal stakeholders to ensure effective collaboration and delivery.<br>Qualifications & Experience Bachelor's degree in Banking, Finance, Business Administration, Accounting, Economics, Information Technology, or a related discipline. Master's degree preferred. Minimum 10 years of banking operations experience, including:Electronic Banking Core Banking Operations International Banking Operations At least 5 years of experience managing or supporting international banking operations. Strong understanding of banking regulations, compliance requirements, and operational governance frameworks. Experience supporting branch setup, operational implementation, and ongoing operational support within an international banking environment.<br>Skills & Competencies Strong project management and implementation experience. Excellent operational risk, governance, and compliance knowledge. Strong stakeholder management and relationship-building skills. Experience with Core Banking Systems and Electronic Banking Channels. Excellent analytical, problem-solving, and decision-making abilities. Strong documentation and report-writing capabilities, including business requirements and operational procedures. Excellent communication skills in English; Arabic language skills are advantageous. Ability to work effectively in a multicultural and international environment.

Assistant Vice President – Central Operations Relationship Management???? Location: Doha, Qatar<br>Join One of the Region's Leading Banking Institutions We are seeking an experienced and dynamic Assistant Vice President – Central Operations Relationship Management to join our International Operations team.<br>This is a unique opportunity to play a key role in supporting the implementation of the Bank's Target Operating Model (TOM) across international branches and subsidiaries while driving operational excellence, governance, compliance, and strategic transformation initiatives across a global banking network.<br>The successful candidate will work closely with senior stakeholders to ensure operational alignment, regulatory compliance, process optimization, and successful delivery of strategic projects across multiple jurisdictions.<br>Key Responsibilities Support the implementation and governance of the Group's Target Operating Model (TOM) across international branches and subsidiaries. Conduct operational assessments, gap analyses, and regulatory reviews, providing recommendations and periodic reporting. Coordinate the rollout of new products, systems, operational processes, and business initiatives across international locations. Support policy and procedure reviews, process re-engineering, and quality assurance framework implementation. Monitor operational reporting across international entities and escalate issues where necessary. Partner with Compliance, Risk, Operations, and Business teams to ensure adherence to regulatory requirements and Group standards. Support international branch onboarding, operational readiness, and ongoing governance activities. Coordinate remediation activities related to internal and external audit observations. Drive operational efficiency, system optimization, and continuous improvement initiatives. Build strong relationships with international branches, subsidiaries, and internal stakeholders to ensure effective collaboration and delivery.<br>Qualifications & Experience Bachelor's degree in Banking, Finance, Business Administration, Accounting, Economics, Information Technology, or a related discipline. Master's degree preferred. Minimum 10 years of banking operations experience, including:Electronic Banking Core Banking Operations International Banking Operations At least 5 years of experience managing or supporting international banking operations. Strong understanding of banking regulations, compliance requirements, and operational governance frameworks. Experience supporting branch setup, operational implementation, and ongoing operational support within an international banking environment.<br>Skills & Competencies Strong project management and implementation experience. Excellent operational risk, governance, and compliance knowledge. Strong stakeholder management and relationship-building skills. Experience with Core Banking Systems and Electronic Banking Channels. Excellent analytical, problem-solving, and decision-making abilities. Strong documentation and report-writing capabilities, including business requirements and operational procedures. Excellent communication skills in English; Arabic language skills are advantageous. Ability to work effectively in a multicultural and international environment.

Job Title: Employee Relations and Compliance Location: Doha, Qatar<br><br>We are seeking an experienced HR Employee Relations & Compliance Specialist to manage employee relations matters, labor law compliance, and HR governance across the organization. The successful candidate will play a key role in handling disciplinary cases, employee grievances, policy administration, workplace culture initiatives, and ensuring compliance with applicable employment regulations. This position requires strong knowledge of employee relations practices, labor laws, and HR operational governance.<br>Mandatory Requirements & Qualifications:Experience:7–10 years of relevant experience in Employee Relations, HR Compliance, or HR Operations. Proven experience handling disciplinary cases, employee grievances, and labor law matters. Experience within corporate or regulated environments is preferred. Education:Bachelor's Degree in Human Resources, Business Administration, Law, or a related field. Technical Skills:Strong knowledge of employee relations and case management practices. Sound understanding of labor laws and HR compliance requirements. Experience in HR policy development and governance. Familiarity with HRIS/ERP systems (Odoo preferred). Proficiency in Microsoft Office applications. Mandatory Criteria:Fluent in English. Arabic language skills are strongly preferred. Ability to manage sensitive employee matters with professionalism and confidentiality. Strong conflict resolution, communication, and advisory skills.<br>Key Responsibilities:Employee Relations & Case Management Manage employee grievances, disciplinary actions, workplace disputes, and investigations. Advise managers on employee conduct matters and ensure fair, consistent application of HR policies. Maintain accurate documentation of employee relations cases and outcomes. Labor Law Compliance Ensure HR practices comply with applicable labor laws and employment regulations. Monitor legislative updates and assess impacts on HR policies and procedures. Support management on compliance-related matters and regulatory requirements. HR Governance & Workplace Culture Support the development, review, and implementation of HR policies and procedures. Promote ethical workplace practices, employee engagement, and a positive organizational culture. Ensure consistent communication and application of HR policies across departments. Onboarding & Employee Exit Management Support employee onboarding, induction, and awareness of company policies and workplace standards. Manage administrative aspects of employee exits, including resignations, terminations, and clearance procedures. Compliance Monitoring & Continuous Improvement Conduct compliance monitoring activities and support internal HR audits. Identify potential compliance risks and recommend process improvements. Maintain HR compliance records, reports, and governance documentation.<br>Documents Required:Updated CVQID Copy

Job Title: Employee Relations and Compliance Location: Doha, Qatar<br><br>We are seeking an experienced HR Employee Relations & Compliance Specialist to manage employee relations matters, labor law compliance, and HR governance across the organization. The successful candidate will play a key role in handling disciplinary cases, employee grievances, policy administration, workplace culture initiatives, and ensuring compliance with applicable employment regulations. This position requires strong knowledge of employee relations practices, labor laws, and HR operational governance.<br>Mandatory Requirements & Qualifications:Experience:7–10 years of relevant experience in Employee Relations, HR Compliance, or HR Operations. Proven experience handling disciplinary cases, employee grievances, and labor law matters. Experience within corporate or regulated environments is preferred. Education:Bachelor's Degree in Human Resources, Business Administration, Law, or a related field. Technical Skills:Strong knowledge of employee relations and case management practices. Sound understanding of labor laws and HR compliance requirements. Experience in HR policy development and governance. Familiarity with HRIS/ERP systems (Odoo preferred). Proficiency in Microsoft Office applications. Mandatory Criteria:Fluent in English. Arabic language skills are strongly preferred. Ability to manage sensitive employee matters with professionalism and confidentiality. Strong conflict resolution, communication, and advisory skills.<br>Key Responsibilities:Employee Relations & Case Management Manage employee grievances, disciplinary actions, workplace disputes, and investigations. Advise managers on employee conduct matters and ensure fair, consistent application of HR policies. Maintain accurate documentation of employee relations cases and outcomes. Labor Law Compliance Ensure HR practices comply with applicable labor laws and employment regulations. Monitor legislative updates and assess impacts on HR policies and procedures. Support management on compliance-related matters and regulatory requirements. HR Governance & Workplace Culture Support the development, review, and implementation of HR policies and procedures. Promote ethical workplace practices, employee engagement, and a positive organizational culture. Ensure consistent communication and application of HR policies across departments. Onboarding & Employee Exit Management Support employee onboarding, induction, and awareness of company policies and workplace standards. Manage administrative aspects of employee exits, including resignations, terminations, and clearance procedures. Compliance Monitoring & Continuous Improvement Conduct compliance monitoring activities and support internal HR audits. Identify potential compliance risks and recommend process improvements. Maintain HR compliance records, reports, and governance documentation.<br>Documents Required:Updated CVQID Copy

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>To achieve substantial financial growth of net new and existing customers by developing relationships and interest in Aramex solutions based on customer requirements.</p><br><br> <br>Job Description <br><ul> <li>Generate and nurture leads in coordination with vertical marketing and field marketing activities to facilitate targeted new revenue growth.</li> <li>Cultivate leads and foster opportunities within the assigned geographies through a value-based approach.</li> <li>Manage and expand existing business relationships to ensure targeted and sustainable revenue growth, including exploring additional regions and products.</li> <li>Understand and analyze the broader picture of customers' business objectives to build profiles and act as a consultant for their business strategies.</li> <li>Translate customer strategies into meaningful opportunities of value for Aramex.</li> <li>Present solutions to customers, demonstrating the value proposition for their business and aligning with their goals.</li> <li>Identify and develop effective relationships with key contacts within targeted customer organizations in respective regions to maximize leverage for Aramex.</li> <li>Collaborate with the solutions group to define innovative solutions that add value to customers' business operations.</li> <li>Work closely with account managers to ensure a seamless customer experience throughout the sales process.</li> <li>Perform all aspects of the sales process and input/update all customer information utilizing CRM systems.</li> <li>Network with industry peer groups and other internal affiliates to share best practices and relevant insights.</li> <li>Engage in research to expand personal and company knowledge of industry trends, best practices, marketing, and sales strategies.<br> &nbsp;</li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li>Bachelor’s degree in business or any other relevant field.</li> <li>Minimum of 5 years of relevant working experience, preferably in the logistics and shipping industry.</li> <li>Proven track record of attaining organizational and personal sales objectives – Results Oriented</li> <li>Fluency in English; additional language skills are advantageous.</li> <li>Excellent Communication and Presentation skills&nbsp;</li> <li>Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented</li> <li>Strong Negotiation Skills, incorporating various strategies and desired outcomes.<br>&nbsp;</li> </ul><br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Adaptability<br>Analytical Thinking<br>Attention To Details<br>Communication Skills<br>Customer Focus<br>Negotiation Skills<br>Problem Solving<br>Team Collaboration<br>Time Management<br> </div>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team:<br><br>The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.<br><br>In this Role, you’ll get to:<br><br>Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.<br><br>What you’ll Need to Succeed:<br><br>Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) Ability to communicate fluently in English2+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQLGood numerical reasoning skills Proficiency in Excel Intellectual curiosity<br><br>It’s Great if you Have:<br><br>Experience in digital marketing Academic research experience<br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.