School agent Jobs
4663 Jobs Found
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<br> General Information <br>
<br> Ref # <br> OHFDA <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Customer Service <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-25</span></li></ul><br>
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<br> Ref # <br> 2600009X <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-04</span></li></ul><br>
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<br> Ref # <br> 26000098 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
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<ul><li><span>Closing Date:</span> <span>2026-07-20</span></li></ul><br>
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<h2 class="h5">Job description</h2>
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<br> Ref # <br> 260000AZ <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-27</span></li></ul><br>
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Handle all reservation requests received by telephone, email, website, and online travel agents (OTAs). Process new reservations, modifications, cancellations, and special requests accurately. Provide guests with detailed information about room types, rates, promotions, hotel facilities, and services. Upsell room categories, packages, and hotel services to maximize revenue. Ensure reservation details are entered accurately into the Property Management System (PMS). Verify guest information, payment methods, and booking requirements. Respond promptly and professionally to guest inquiries and reservation-related concerns. Coordinate with the Front Office, Housekeeping, Sales, and Revenue teams to ensure smooth guest arrivals. Monitor room availability and report any overbooking or reservation discrepancies. Maintain accurate reservation records and guest profiles. Assist with group bookings and corporate reservations as assigned. Follow hotel policies, procedures, and brand standards. Maintain confidentiality of guest information. Achieve departmental targets for conversion rates, upselling, and guest satisfaction. Perform other duties assigned by the Reservations Supervisor or Reservation Manager. Knowledge of hotel reservation systems and Property Management Systems (Opera PMS is preferred). Understanding of room inventory management. Basic revenue management and upselling techniques. Proficiency in Microsoft Office (Word, Excel, Outlook). Excellent telephone etiquette.<br><br>Skills: Time Management, Upselling, Effective Communication, Customer Communication
<p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.</p><p>Responsible of all payment types such as cash, checks, debit, credit and all room charges.</p><p>Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</p><p>Handle guest requests, questions and concerns effectively and promptly</p><p>Promote a professional team environment</p><p>Follow department policies, procedures and service standards</p><p>Performs any and all other tasks assigned by management</p><p>Upholds the highest standard of internal and external customer service at all times</p><p><strong>Desired Candidate Profile</strong></p><p>Proficient in the English Language (verbal & written), second language is an advantage</p><p>Previous working knowledge of Opera is an asset</p><p>Required knowledge of MS Office</p><p>Must be able to handle multiple tasks in a dynamic, fast-paced environment</p><p>Ability to focus attention to guest needs, remaining calm and courteous at all times.</p><p>Strong interpersonal and problem solving abilities</p>
<p>Handle inbound and outbound reservation calls, emails, and online inquiries. Create, modify, and cancel reservations accurately in the PMS. Promote room types, packages, upgrades, and special offers to maximize revenue. Upsell and cross-sell services in line with revenue strategies. Provide accurate information about room availability, rates, facilities, and policies. Respond promptly and professionally to guest inquiries and complaints. Ensure a positive guest experience from first contact to confirmation. Maintain accurate guest profiles and reservation details. Ensure all reservations comply with rate codes, contracts, and promotions. Coordinate with Front Office, Sales, and Revenue teams on special requests. Follow reservation procedures, brand standards and SOPs. Adhere to payment, cancellation, and no-show policies. Ensure data privacy and confidentiality at all times.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management or related field.</li><li>1-2 years of experience in hotel reservations or front office; supervisory experience is an advantage.</li><li>Strong knowledge of PMS (e.g., Opera).</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and organizational abilities.</li><li>Ability to multitask and work under pressure.</li><li>Proficiency with Microsoft Office and reservation-related technologies.</li></ul>
<p>Handle inbound and outbound reservation calls, emails, and online inquiries. Create, modify, and cancel reservations accurately in the PMS. Promote room types, packages, upgrades, and special offers to maximize revenue. Upsell and cross-sell services in line with revenue strategies. Provide accurate information about room availability, rates, facilities, and policies. Respond promptly and professionally to guest inquiries and complaints. Ensure a positive guest experience from first contact to confirmation. Maintain accurate guest profiles and reservation details. Ensure all reservations comply with rate codes, contracts, and promotions. Coordinate with Front Office, Sales, and Revenue teams on special requests. Follow reservation procedures, brand standards, and SOPs. Adhere to payment, cancellation, and no-show policies. Ensure data privacy and confidentiality at all times.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management or related field.</li><li>1-2 years of experience in hotel reservations or front office; supervisory experience is an advantage.</li><li>Strong knowledge of PMS (e.g., Opera).</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and organizational abilities.</li><li>Ability to multitask and work under pressure.</li><li>Proficiency with Microsoft Office and reservation-related technologies.</li></ul>
<p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.</p><p>Responsible of all payment types such as cash, checks, debit, credit and all room charges.</p><p>Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</p><p>Handle guest requests, questions and concerns effectively and promptly</p><p>Promote a professional team environment</p><p>Follow department policies, procedures and service standards</p><p>Performs any and all other tasks assigned by management</p><p>Upholds the highest standard of internal and external customer service at all times</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficient in the English Language (verbal & written), second language is an advantage</li><li>Previous working knowledge of Opera is an asset</li><li>Required knowledge of MS Office</li><li>Must be able to handle multiple tasks in a dynamic, fast-paced environment</li><li>Ability to focus attention to guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities</li></ul>
Are you a fresh graduate looking to build a successful career in sales? We are looking for energetic, confident, and motivated individuals to join our team. Responsibilities Make outbound calls to potential customers. Introduce and promote products and services. Understand customer needs and provide suitable solutions. Build positive customer relationships and achieve sales targets. Requirements Fresh graduates are encouraged to apply. Strong communication skills in Arabic & English. Excellent negotiation and persuasion skills. Confident, enthusiastic, and customer-focused personality. Willingness to learn and grow in a fast-paced sales environment. This is a great opportunity to gain valuable sales experience, develop your communication skills, and build a rewarding career.
Job Description – Service Desk Analyst (SDA) Role: Service Desk Analyst Responsibilities Provide first-level IT support to users via phone, email, or chat. Log, track, and resolve IT incidents and service requests. Troubleshoot hardware, software, and network issues. Escalate complex issues to the appropriate support team. Follow ITIL processes for Incident, Request, Change, and Problem Management. Maintain accurate ticket documentation and ensure SLA compliance. Requirements5+ years of experience in IT Service Desk or Technical Support. ITIL Foundation Certification is a plus Experience with ITSM tools such as Service Now, Jira, or Manage Engine. Strong knowledge of Windows, Microsoft 365, Active Directory, and remote support tools. Good troubleshooting, communication, and customer service skills. Bilingual
Job Description – Service Desk Analyst (SDA) Role: Service Desk Analyst Responsibilities Provide first-level IT support to users via phone, email, or chat. Log, track, and resolve IT incidents and service requests. Troubleshoot hardware, software, and network issues. Escalate complex issues to the appropriate support team. Follow ITIL processes for Incident, Request, Change, and Problem Management. Maintain accurate ticket documentation and ensure SLA compliance. Requirements5+ years of experience in IT Service Desk or Technical Support. ITIL Foundation Certification is a plus Experience with ITSM tools such as Service Now, Jira, or Manage Engine. Strong knowledge of Windows, Microsoft 365, Active Directory, and remote support tools. Good troubleshooting, communication, and customer service skills. Bilingual
<p>Job Description Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests. Achieve Quality Audit result of 95% and above through consistent documented trainings Keep VIP folders ready for VIP arrivals and All inclusive Arrivals (Reg.-cards, room keys, welcome letter ) Assit and process check in/out for VIPs guests efficiently and professionally. Escort guests to their rooms and conduct Room Orientation. Update guest information into the computer after a complete check in. Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Handle issuance of guest room key cards and ensure effective control for guest security. Ensure that all messages, mails and packages are delivered to the guest room. Assist at the Information counter and Business centre & M Lounge as and when assigned. Have knowledge of the hotel rate codes, package, segmentation, discounts and how to handle each. Maintain continuous contact with hotel guests to ensure that any problem or complain are handle efficiently & courteously.</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree in Hotel Management, fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.</p>
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<p><strong>Location:</strong> Doha, Qatar<br><strong>Employment Type:</strong> Full-Time<br><strong>Travel Requirement:</strong> International travel required<br><strong>Salary:</strong> Competitive / Negotiable<br><strong>Start Date:</strong> As soon as possible</p><br><br>Job Summary<p>We are seeking an experienced and professional <strong>Arabic Language Teacher</strong> to provide dedicated Arabic language tuition to an individual and family based in Doha.</p><br><br><p>The primary focus will be teaching <strong>spoken Khaleeji Arabic, with particular emphasis on the Qatari dialect</strong>, developing practical and conversational Arabic for everyday, social and cultural situations.</p><br><br><p>The successful candidate should have a strong understanding of <strong>Qatari language, expressions, pronunciation and local culture</strong>. As the family travels regularly, the teacher must also be comfortable with international travel to ensure continuity of lessons when required.</p><br><br>Key Responsibilities<ul><li>Deliver structured and personalised Arabic lessons.</li><li>Focus primarily on conversational <strong>Khaleeji and Qatari Arabic</strong>.</li><li>Develop lesson plans based on individual proficiency levels and learning objectives.</li><li>Teach Qatari vocabulary, pronunciation, expressions and cultural context.</li><li>Prepare appropriate learning materials and conversational exercises.</li><li>Adapt teaching methods to different learning styles and proficiency levels.</li><li>Monitor progress and adjust lessons accordingly.</li><li>Maintain professionalism, confidentiality and discretion at all times.</li><li>Travel internationally when required to maintain continuity of lessons.</li></ul>Candidate Requirements<ul><li>Fluent/native-level Arabic speaker with a <strong>strong command of the Qatari dialect</strong>.</li><li>Previous experience as an <strong>Arabic Language Teacher or Tutor</strong>.</li><li>Strong understanding of Khaleeji Arabic and Qatari culture.</li><li>Experience teaching Arabic to non-native speakers is highly desirable.</li><li>Excellent communication and interpersonal skills.</li><li>Professional, patient, adaptable and discreet.</li><li>Flexible regarding working arrangements and scheduling.</li><li>Willing and able to travel internationally when required.</li><li>Relevant teaching or Arabic language qualifications preferred.</li></ul>Package<p>A competitive salary and overall package will be offered and is <strong>negotiable depending on the experience and suitability of the successful candidate</strong>.</p><br><br>
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Qualifications:Candidates should possess strong Customer Service and Customer Support skills to handle inquiries and resolve issues effectively. Candidates should possess solid Communication and Interpersonal Skills to interact clearly and respectfully with diverse customers and colleagues. Candidates should possess a focus on Customer Satisfaction, with the ability to manage feedback, support service recovery, and maintain brand standards. Basic computer literacy and familiarity with customer service systems or call center tools are beneficial. Previous experience in customer-facing roles, preferably in retail, hospitality, or quick-service restaurants, is an advantage. Ability to work in shifts, including weekends and holidays, and maintain professionalism in a fast-paced environment. Proficiency in English is required; Arabic language skills are an added advantage.must Must be currently residing in Qatar with a valid QID and transferable sponsorship (if applicable).<br>Core Responsibilities:<br>Handle inbound customer calls professionally in both Arabic and English. Respond to customer inquiries, complaints, and feedback promptly and accurately. Record and track customer cases, ensuring proper follow-up and timely resolution. Coordinate with restaurants and relevant departments to resolve customer concerns. Maintain a high standard of customer service in line with McDonald's Qatar standards. Escalate complex or sensitive cases to the Customer Care Supervisor. Maintain accurate records and prepare basic call and case reports.
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<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Document Controller is responsible to oversee and manage the organization, distribution, and tracking of documents within a project or organization. They are responsible for ensuring that all documents are accurately recorded, stored, and accessible to authorized personnel as needed. Additionally, Senior Document Controllers may supervise a team of document control staff, develop document control procedures, and liaise with project managers, engineers, and other stakeholders to ensure compliance with document management requirements. Their primary goal is to facilitate efficient document workflows, maintain data integrity, and support effective communication and collaboration among project teams. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise document control activities and ensuring compliance with document management procedures and standards.</p><br>
<p>Oversee the organization, categorization, and filing of documents to ensure easy retrieval and accessibility.</p><br>
<p>Manage document distribution processes, including receiving, reviewing, and disseminating incoming and outgoing documents to appropriate recipients.</p><br>
<p>Track document revisions, updates, and approvals, and maintaining accurate records of document history and status.</p><br>
<p>Develop and implement document control procedures, workflows, and best practices to optimize efficiency and accuracy.</p><br>
<p>Train and mentor document control staff on document management processes, software systems, and compliance requirements.</p><br>
<p>Liaise with project managers, engineers, contractors, and other stakeholders to coordinate document-related activities and address any issues or concerns.</p><br>
<p>Conduct regular audits and quality checks of document management systems to ensure data integrity, compliance with regulatory requirements, and adherence to organizational standards.</p><br>
<p>Provide technical support and troubleshooting assistance to users of document management software systems.</p><br>
<p>Contribute to continuous improvement initiatives aimed at enhancing document control processes, systems, and tools to meet evolving project or organizational needs.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in ISO documentation standards</p><br>
<p>Knowledge in use of spreadsheets, database, word processing and selected job specific software</p><br>
<p>Knowledge of records management principles and procedures including record keeping and filing principles</p><br>
<p>and practices</p><br>
<p>Good working knowledge of English, both written and verbal</p><br>
<p>Knowledge of Office machines and other related equipment</p><br>
<p>Computer literacy and experience of using a range of Microsoft Office software</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Agility<br>AI Fluency<br>Quality<br>Leadership<br>Database Knowledge L2<br>Records Management L2<br>Customer Document Analysis L2<br>Data Archiving L2<br>Recordkeeping and Logs L2<br><br><br><u><b>Education</b></u>
<br>Diploma in any related field<br><br><br><br>
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Are you confident, persuasive, and passionate about sales? We're looking for enthusiastic and results-driven professionals to join our growing team. Whether you're an experienced sales professional or a motivated fresher with exceptional communication skills, we'd love to hear from you. Key Responsibilities Make outbound calls to prospective customers and promote products and services. Generate sales by recommending suitable mobile plans, internet packages, and value-added services. Understand customer needs and provide tailored solutions. Achieve daily and monthly sales targets. Upsell and cross-sell products and services to maximize sales opportunities. Follow up with potential customers and maintain accurate records in the CRM system. Handle customer inquiries and objections professionally to convert opportunities into sales. Adhere to quality standards, call scripts, and company policies. Maintain high productivity levels and consistently deliver an excellent customer experience. Stay updated on product knowledge, promotions, and pricing. Requirements Fresh graduates and freshers with exceptional communication, negotiation, and convincing skills are encouraged to apply. Excellent communication and interpersonal skills. Strong negotiation, persuasion, and customer handling abilities. Target-driven with a positive attitude and a willingness to learn. Comfortable working in a fast-paced sales environment. Basic computer skills; experience using CRM systems is an advantage. Fluency in Arabic and English is required. What We Offer:Comprehensive training and career growth opportunities. Attractive incentives. Dynamic and supportive work environment. If you have the confidence to communicate, negotiate, and close sales, apply now and start your career with us!
Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs. To develop a close and harmonious working relationship with all hotel departments,To attend hotel events, daily shift briefings and training to improve professional skills.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English & Arabic will be an asset. Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs. To develop a close and harmonious working relationship with all hotel departments,To attend hotel events, daily shift briefings and training to improve professional skills.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English & Arabic will be an asset. Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Minimum 2 years of experience in -Contact Center, Customer Service, Student Services, Student Affairs , Admissions / Registration , Helpdesk , Front Office (Education Sector)</p><ul><li><p>Respond to student enquiries via Telephone, Email, Live Chat, WhatsApp, Telegram and Social Media.</p></li><li><p>Provide accurate information and verify student identity.</p></li><li><p>Record and update enquiries in the service management system.</p></li><li><p>Escalate unresolved cases to the appropriate department.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Female Candidate with Bachelor's Degree (Mandatory)</p></li><li><p>Qatar University Graduate – Highly preferred.</p></li><li><p>Fluent in Arabic & English (Read, Write & Speak)</p></li><li><p>IELTS 5.0 (or equivalent- TOEFL / English-medium education</p></li><li><p>Good knowledge of Microsoft Office , Excellent customer service and communication skills</p></li><li><p>Experience with Contact Center/CRM systems (Cisco Contact Center, HP Service Manager, Live Chat, Microsoft Teams is an advantage)</p></li><li><p>Minimum typing speed of 15 WPM</p></li></ul><p>Valid QID/Visa with immediate availability is preferred.</p><p></p></section>