School agent Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Minimum 2 years of experience in -Contact Center, Customer Service, Student Services, Student Affairs , Admissions / Registration , Helpdesk , Front Office (Education Sector)</p><ul><li><p>Respond to student enquiries via Telephone, Email, Live Chat, WhatsApp, Telegram and Social Media.</p></li><li><p>Provide accurate information and verify student identity.</p></li><li><p>Record and update enquiries in the service management system.</p></li><li><p>Escalate unresolved cases to the appropriate department.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Female Candidate with Bachelor's Degree (Mandatory)</p></li><li><p>Qatar University Graduate – Highly preferred.</p></li><li><p>Fluent in Arabic &amp; English (Read, Write &amp; Speak)</p></li><li><p>IELTS 5.0 (or equivalent- TOEFL / English-medium education</p></li><li><p>Good knowledge of Microsoft Office , Excellent customer service and communication skills</p></li><li><p>Experience with Contact Center/CRM systems (Cisco Contact Center, HP Service Manager, Live Chat, Microsoft Teams is an advantage)</p></li><li><p>Minimum typing speed of 15 WPM</p></li></ul><p>Valid QID/Visa with immediate availability is preferred.</p><p></p></section>

<b>Company Description </b><br> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p> <br> <div><b>Job Description</b></div> <br> <ul> <li>Welcome and support guests, visitors, and staff with professionalism and genuine hospitality</li> <li>Manage incoming and outbound communications using our multi-line phone system, ensuring prompt and accurate responses</li> <li>Share information about our services, promotions, rates, and facility policies with clarity and enthusiasm</li> <li>Coordinate guest appointments and inquiries while collaborating with internal teams to ensure seamless service delivery</li> <li>Maintain accurate records through data entry, message logging, and administrative support</li> </ul> <br> <div><b>Qualifications</b></div> <br> <p> </p> <ul> <li>At least 1 year of experience in a guest-facing or communication role within the hospitality industry (or similar customer service environment)</li> <li>Excellent communication skills in English; fluency in additional languages is a wonderful bonus</li> <li>Strong interpersonal abilities and a natural problem-solver who thrives while staying composed under pressure</li> <li>Comfortable with computer systems, including experience with or willingness to quickly learn Opera System</li> <li>A genuine passion for delivering outstanding customer service, with a positive outlook and collaborative spirit</li> </ul> <p> </p> <b><br> </b><div><b>Additional Information</b></div> <br> <p> <strong>Our commitment to Diversity &amp; Inclusion:</strong> </p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p> <strong>Why work for Accor?</strong> </p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ </p> <p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Welcome and support guests, visitors, and staff with professionalism and genuine hospitality</li><li>Manage incoming and outbound communications using our multi-line phone system, ensuring prompt and accurate responses</li><li>Share information about our services, promotions, rates, and facility policies with clarity and enthusiasm</li><li>Coordinate guest appointments and inquiries while collaborating with internal teams to ensure seamless service delivery</li><li>Maintain accurate records through data entry, message logging, and administrative support</li></ul><br>Qualifications<br><br><ul><li>At least 1 year of experience in a guest-facing or communication role within the hospitality industry (or similar customer service environment)</li><li>Excellent communication skills in English; fluency in additional languages is a wonderful bonus</li><li>Strong interpersonal abilities and a natural problem-solver who thrives while staying composed under pressure</li><li>Comfortable with computer systems, including experience with or willingness to quickly learn Opera System</li><li>A genuine passion for delivering outstanding customer service, with a positive outlook and collaborative spirit</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br> </div>

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs. To develop a close and harmonious working relationship with all hotel departments,To attend hotel events, daily shift briefings and training to improve professional skills.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English & Arabic will be an asset. Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs. To develop a close and harmonious working relationship with all hotel departments,To attend hotel events, daily shift briefings and training to improve professional skills.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English & Arabic will be an asset. Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner. To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties. To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times. Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis. To be proactive and innovative, suggesting alternatives that meet guest needs. To develop a close and harmonious working relationship with all hotel departments,To attend hotel events, daily shift briefings and training to improve professional skills.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English & Arabic will be an asset. Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><ul><li>Conduct door-to-door or field-based sales to promote Vodafone Fiber (FBER) products and services to residential customers.</li><li>Achieve and exceed assigned monthly sales targets and KPIs.</li><li>Identify potential customers and present tailored solutions based on their internet usage needs.</li><li>Provide accurate information about Vodafone's fiber packages, pricing, and installation process.</li><li>Generate leads, follow up on prospects, and maintain a strong sales pipeline.</li><li>Ensure timely and accurate submission of customer applications and documentation.</li><li>Collaborate with team members and the Sales Supervisor to support overall sales strategies and campaigns.</li><li>Represent Vodafone professionally at all times and uphold the company's values and ethics.</li><li>Stay updated with the latest product offerings, market trends, and competitor activities.</li><li>Provide feedback from the market to improve service offerings and customer satisfaction.</li></ul><br><p><strong>KPIs</strong></p><ul><li>Monthly number of new fiber customer activations.</li><li>Sales target achievement rate.</li><li>Lead conversion ratio.</li><li>Customer satisfaction and service quality ratings.</li><li>Accuracy and completeness of submitted applications.</li><li>Daily/weekly attendance and field productivity.</li></ul><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><strong>Skills</strong></p><br><p><strong>1. Persuasion Skills</strong></p><ul><li>Ability to effectively pitch and sell Vodafone's fiber services through face-to-face interaction.</li><li>Skilled in identifying customer needs and presenting persuasive solutions.</li></ul><p><strong>2. Target-Driven &amp; Results Orientation</strong></p><ul><li>Proven ability to achieve and exceed sales targets and KPIs.</li><li>Strong focus on performance metrics like lead conversion and activation rates.</li></ul><p><strong>3. Communication &amp; Interpersonal Skills</strong></p><ul><li>Excellent verbal communication in a customer-facing role.</li><li>Ability to build rapport quickly and professionally with diverse individuals.</li></ul><p><strong>4. Product &amp; Market Knowledge</strong></p><ul><li>Understanding of Vodafone's fiber offerings, pricing structures, and installation process.</li><li>Awareness of market trends and competitor activities.</li></ul><p><strong>5. Organization &amp; Time Management</strong></p><ul><li>Efficient in managing leads, maintaining a sales pipeline, and ensuring timely application submissions.</li><li>Strong field productivity and attendance discipline.</li></ul><p><strong>6. Team Collaboration &amp; Ethical Conduct</strong></p><ul><li>Ability to collaborate with the Sales Supervisor and team to align with sales strategies.</li><li>Professional representation of the company and adherence to ethical standards.</li></ul><p></p></section>

Duties and Responsibilities:Prospect and generate leads for banking products through various channels, including cold calling, networking, and referrals. Conduct thorough needs assessments to understand the financial goals and requirements of potential customers. Present and promote banking products such as loans, savings accounts, credit cards, and investment options to customers. Educate customers about the features, benefits, and terms of banking products, addressing any questions or concerns they may have. Customize banking product solutions to match the individual needs and preferences of customers. Build and maintain strong relationships with customers to foster trust and loyalty, providing exceptional customer service throughout the sales process. Negotiate terms and conditions with customers to reach mutually beneficial agreements for banking product transactions. Collaborate with internal stakeholders, including underwriters, loan officers, and branch managers, to facilitate the processing and approval of banking product applications. Meet or exceed sales targets and quotas set by the bank, consistently striving to achieve sales goals. Stay informed about industry trends, competitive offerings, and regulatory changes affecting banking products, continuously updating knowledge and skills. Maintain accurate records of customer interactions, sales activities, and transactions in CRM systems or sales databases. Adhere to compliance standards, ethical guidelines, and banking regulations while selling banking products, ensuring full transparency and integrity in all transactions. Participate in training programs and professional development opportunities to enhance sales skills, product knowledge, and overall performance. Provide feedback to management on market trends, customer preferences, and potential areas for improvement in banking product offerings or sales strategies. Represent the bank professionally at industry events, trade shows, and community outreach initiatives to promote brand awareness and expand customer base. Qualifications: 2- 4 years of experience in Banking Products. Bachelor's degree in business administration, Finance, Economics, or related field preferred Proven track record of sales success, ideally in the banking or financial services industry. Strong communication and interpersonal skills. Ability to build and maintain relationships with customers. Excellent negotiation and persuasion abilities. Knowledge of banking products and services. Familiarity with sales techniques and strategies. Goal-oriented with a focus on achieving targets. Ability to work independently and as part of a team. Arabic & English-speaking Mandatory.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Ibis and Adagio Aparthotels Doha, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations,&nbsp;issuing and activating room key.</li><li>Responsible of&nbsp;all payment types such as&nbsp;cash, checks, debit, credit and all room charges.</li><li>Process all check-outs including resolving any late and disputed charges&nbsp;while ensuring all service standards are followed</li><li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</li><li>Handle guest requests, questions and concerns effectively and promptly</li><li>Promote a professional team environment</li><li>Follow department policies, procedures and service standards</li><li>Performs any and all other tasks assigned by management</li><li>Upholds the highest standard of internal and external customer service at all times</li></ul><br>Qualifications<br><br><ul><li>Proficient in the English Language (verbal &amp; written), second language is an advantage</li><li>Previous working knowledge of Opera is an asset</li><li>Required knowledge of MS Office&nbsp;</li><li>Must be able to handle multiple tasks in a dynamic, fast-paced environment</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities&nbsp;</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p><br>Opportunities to make your mark. We provide an environment of trust, respect, and integrity.&nbsp; A home away from home.&nbsp; Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.</p><br> </div>

Additional Information<br><br>Job Number 26085766<br><br>Job Category Spa<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Programar los servicios para las personas y los grupos grandes utilizando el sistema de software de reservaciones del spa o salón de belleza. Llamar a los huéspedes para confirmar los servicios programados. Responder las preguntas sobre los servicios disponibles. Actualizar la lista de reservaciones y cancelaciones durante todo el día, informar a los proveedores sobre cambios de último momento y resolver cuestiones de programación según sea necesario trabajando en conjunto con el supervisor o gerente. Registrar a los huéspedes cuando llegan a su cita, confirmar el nombre y apellido y brindarles orientación general sobre el spa cuando llegan. Promover y vender los servicios del spa o salón de belleza. Obtener la caja asignada y asegurar la exactitud del dinero, conseguir el cambio necesario para el nivel de transacciones esperado y mantener la caja segura en todo momento. PProcesar los pagos de los huéspedes por los servicios del spa o salón de belleza y obtener autorización de pago según se requiera. Aceptar y registrar las propinas en efectivo para los empleados. Cuadrar, escanear y entregar los recibos a Contabilidad. Notificar a Ingeniería las necesidades de mantenimiento y reparación. Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras. Cumplir con todas las políticas y los procedimientos de la compañía, asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Hablar con los demás utilizando un lenguaje claro y profesional; atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás. Acatar las expectativas y los estándares de garantía de la calidad. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:Menos de 1 año de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>St. Regis Hotels & Resorts, combinando el glamour atemporal con un espíritu de vanguardia, se compromete a brindar experiencias exquisitas en más de 50 hoteles y resorts de lujo en las mejores ubicaciones de todo el mundo. Comenzando con el debut del hotel St. Regis en Nueva York con John Jacob Astor IV a principios del siglo XX, la marca sigue comprometida con un nivel de servicio incondicional que se adelante a las necesidades de los huéspedes, ofrecido a la perfección por un equipo de amables anfitriones que combinan la sofisticación clásica con la sensibilidad moderna, así como el servicio de mayordomo exclusivo. Te invitamos a consultar las oportunidades de empleo en St. Regis. Al unirte a St. Regis, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Additional Information<br><br>Job Number 26085766<br><br>Job Category Spa<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Planifier les services pour des clients individuels ou de grands groupes en utilisant le logiciel de gestion des réservations du spa/salon de beauté. Appeler les clients pour confirmer les services réservés. Répondre aux questions des clients sur les services proposés. Mettre à jour la liste des réservations/annulations tout au long de la journée, informer les intervenants des changements de dernière minute et résoudre les problèmes de planning en collaborant avec le superviseur/responsable. Enregistrer les clients pour les rendez-vous, se faire confirmer le nom et le prénom, et orienter de manière générale les clients dans le spa à leur arrivée. Promouvoir et vendre les services du spa/salon de beauté. Obtenir la caisse attribuée et vérifier l'exactitude des sommes, s'assurer d'avoir suffisamment de monnaie et sécuriser la caisse à tout moment. Traiter les paiements des clients pour les services du spa/salon de beauté et obtenir les autorisations de paiement le cas échéant. Accepter et enregistrer les pourboires en espèce pour les employés. Équilibrer, enregistrer et déposer les recettes auprès de la Comptabilité. Avertir l'Ingénierie des travaux de maintenance et de réparation nécessaires. Signaler les accidents, les blessures et les conditions de travail dangereuses au responsable. Suivre et appliquer toutes les politiques et procédures de la chaîne ; s’assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d’informations propres à la bannière et/ou à l’hôtel et protéger tous les biens de la compagnie. Accueillir et recevoir les clients selon les standards de la compagnie, anticiper leurs besoins et y répondre, aider les personnes handicapées et remercier chaleureusement les clients. Utiliser un langage clair et courtois lors de toute communication ; répondre au téléphone en employant le langage approprié. Développer des relations professionnelles positives et constructives avec vos pairs. Se conformer aux exigences et standards de qualité. Être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps. Déplacer, soulever, porter, tirer et placer des charges pesant 4,5 kilos maximum de façon autonome. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire.<br><br>Expérience de travail connexe:Moins d’un an d’expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Permis ou certification:Aucune<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.

Additional Information<br><br>Job Number 26103417<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Procesar todas las reservaciones de las habitaciones, las solicitudes, los cambios y las cancelaciones recibidos por teléfono, fax o correo. Identificar las necesidades de los huéspedes en cuanto a las reservaciones y determinar el tipo de habitación adecuada. Verificar la disponibilidad del tipo de habitación y la tarifa. Explicar las políticas de garantía, tarifas especiales y cancelación a las personas que llaman. Atender y documentar las solicitudes especiales. Responder preguntas sobre las instalaciones y los servicios del establecimiento y sobre el alojamiento en las habitaciones. Seguir las técnicas de venta para incrementar al máximo los ingresos. Ingresar y tener acceso a los datos en el sistema de reservaciones. Indicar los tipos de reservaciones de las habitaciones especiales (p. ej., habitaciones de cortesía, descuentos para empleados, tarifas de inspección para agencias de viaje y reservaciones mayoristas) ingresando el código y la tarifa correctamente en el sistema de reservaciones. Seguir los procedimientos escalonados al tratar las inquietudes de los huéspedes. Cumplir con las políticas y procedimientos de la compañía; asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales; mantener la confidencialidad de la información patentada; proteger los bienes de la compañía; proteger la privacidad y seguridad de los huéspedes y colegas. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Hablar con los demás utilizando un lenguaje claro y profesional; atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás; apoyar al equipo para alcanzar los objetivos comunes; escuchar y responder de manera apropiada las inquietudes de los demás empleados. Acatar las expectativas y los estándares de garantía de la calidad. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:No se requiere experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Con más de 100 hoteles galardonados en todo el mundo, las damas y caballeros de The Ritz-Carlton crean experiencias tan excepcionales que el huésped recuerda durante mucho tiempo, incluso cuando ya se ha ido. Queremos atraer a los mejores profesionales del sector hotelero del mundo para que creen recuerdos duraderos, ya que creemos que todos tienen éxito cuando están empoderados para ser creativos, amables y compasivos.<br><br>Todos los días, establecemos los estándares para un servicio de lujo excepcional y especial en todo el mundo y nos enorgullecemos de brindar excelencia en el cuidado y el confort de los huéspedes.<br><br>Tu función será asegurarte de que los “estándares de oro” de The Ritz-Carlton se cumplan con amabilidad y atención todos los días. Los estándares de oro son la base de The Ritz-Carlton, lo que nos guía para que cada día sea mejor que el anterior. Gracias a esta base y la creencia de que nuestra cultura conduce al éxito, The Ritz Carlton se ha ganado la reputación de marca mundial líder en el sector hotelero de lujo. Como parte del equipo, aprenderás y pondrás en práctica los estándares de oro, como la promesa del empleado, el credo y los valores de servicio. Además, te prometemos que te ofreceremos la oportunidad de estar orgulloso del trabajo que haces y de tu equipo.<br><br>Al unirte a The Ritz-Carlton, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Additional Information<br><br>Job Number 26087730<br><br>Job Category Reservations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Procesar todas las reservaciones de las habitaciones, las solicitudes, los cambios y las cancelaciones recibidos por teléfono, fax o correo. Identificar las necesidades de los huéspedes en cuanto a las reservaciones y determinar el tipo de habitación adecuada. Verificar la disponibilidad del tipo de habitación y la tarifa. Explicar las políticas de garantía, tarifas especiales y cancelación a las personas que llaman. Atender y documentar las solicitudes especiales. Responder preguntas sobre las instalaciones y los servicios del establecimiento y sobre el alojamiento en las habitaciones. Seguir las técnicas de venta para incrementar al máximo los ingresos. Ingresar y tener acceso a los datos en el sistema de reservaciones. Indicar los tipos de reservaciones de las habitaciones especiales (p. ej., habitaciones de cortesía, descuentos para empleados, tarifas de inspección para agencias de viaje y reservaciones mayoristas) ingresando el código y la tarifa correctamente en el sistema de reservaciones. Seguir los procedimientos escalonados al tratar las inquietudes de los huéspedes. Cumplir con las políticas y procedimientos de la compañía; asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales; mantener la confidencialidad de la información patentada; proteger los bienes de la compañía; proteger la privacidad y seguridad de los huéspedes y colegas. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía; anticiparse a sus necesidades de servicio y atenderlas; agradecerles con aprecio genuino; asistir a las personas con discapacidades. Hablar con los demás utilizando un lenguaje claro y profesional; atender los teléfonos utilizando el protocolo adecuado. Cultivar y mantener relaciones laborales positivas con los demás; apoyar al equipo para alcanzar los objetivos comunes; escuchar y responder de manera apropiada las inquietudes de los demás empleados. Acatar las expectativas y los estándares de garantía de la calidad. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 10 libras o menos. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:No se requiere experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Con más de 100 hoteles galardonados en todo el mundo, las damas y caballeros de The Ritz-Carlton crean experiencias tan excepcionales que el huésped recuerda durante mucho tiempo, incluso cuando ya se ha ido. Queremos atraer a los mejores profesionales del sector hotelero del mundo para que creen recuerdos duraderos, ya que creemos que todos tienen éxito cuando están empoderados para ser creativos, amables y compasivos.<br><br>Todos los días, establecemos los estándares para un servicio de lujo excepcional y especial en todo el mundo y nos enorgullecemos de brindar excelencia en el cuidado y el confort de los huéspedes.<br><br>Tu función será asegurarte de que los “estándares de oro” de The Ritz-Carlton se cumplan con amabilidad y atención todos los días. Los estándares de oro son la base de The Ritz-Carlton, lo que nos guía para que cada día sea mejor que el anterior. Gracias a esta base y la creencia de que nuestra cultura conduce al éxito, The Ritz Carlton se ha ganado la reputación de marca mundial líder en el sector hotelero de lujo. Como parte del equipo, aprenderás y pondrás en práctica los estándares de oro, como la promesa del empleado, el credo y los valores de servicio. Además, te prometemos que te ofreceremos la oportunidad de estar orgulloso del trabajo que haces y de tu equipo.<br><br>Al unirte a The Ritz-Carlton, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>La Cigale Hotel Managed by Accor</strong>&nbsp;is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets—including two nightlife venues and outdoor seating areas—two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city’s commercial and cultural hubs. As part of&nbsp;<strong>Accor</strong>, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li><p>Handle inbound and outbound reservation calls, emails, and online inquiries.</p><br></li><li><p>Create, modify, and cancel reservations accurately in the PMS.</p><br></li><li><p>Promote room types, packages, upgrades, and special offers to maximize revenue.</p><br></li><li><p>Upsell and cross-sell services in line with revenue strategies.</p><br></li><li><p>Provide accurate information about room availability, rates, facilities, and policies.</p><br></li><li><p>Respond promptly and professionally to guest inquiries and complaints.</p><br></li><li><p>Ensure a positive guest experience from first contact to confirmation.</p><br></li><li><p>Maintain accurate guest profiles and reservation details.</p><br></li><li><p>Ensure all reservations comply with rate codes, contracts, and promotions.</p><br></li><li><p>Coordinate with Front Office, Sales, and Revenue teams on special requests.</p><br></li><li><p>Follow reservation procedures, brand standards, and SOPs.</p><br></li><li><p>Adhere to payment, cancellation, and no-show policies.</p><br></li><li><p>Ensure data privacy and confidentiality at all times.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Bachelor’s degree in Hospitality Management or related field.</p><br></li><li><p>1-2 years of experience in hotel reservations or front office; supervisory experience is an advantage.</p><br></li><li><p>Strong knowledge of PMS&nbsp;(e.g., Opera).</p><br></li><li><p>Excellent communication and customer service skills.</p><br></li><li><p>Strong analytical and organizational abilities.</p><br></li><li><p>Ability to multitask and work under pressure.</p><br></li><li><p>Proficiency with Microsoft Office and reservation-related technologies.</p><br></li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

Role Sales & Experience Consultant (Call Centre) Department Sales & Member Experience Division Society Sport Center Reporting To Sales Manager Direct Reports N/A Role Purpose The Sales & Experience Consultant (Call Centre) is responsible for delivering high-quality outbound and inbound sales and service interactions that support new member acquisition, retention, and overall member experience across the Society portfolio. Based at Head Office, this role acts as the first point of contact for prospective and existing members, owning the early stages of the sales funnel and ongoing service communication. While Call Centre Consultants do not close sales in-club, they are directly accountable for lead conversion, appointment setting, renewals support, and service excellence, ensuring a seamless handover to in-club Sales & Experience Consultants. The role combines commercial discipline, CRM accuracy, and customer-centric service, playing a critical role in driving club performance remotely. Key Responsibilities Sales, Leads & Appointment Generation• Own the initial stages of the membership sales funnel including outbound lead contact, qualification, and appointment booking.• Contact new and existing leads via phone, Whats App, email, and digital channels.• Convert leads into qualified appointments for in-club Sales & Experience Consultants.• Achieve daily, weekly, and monthly appointment and conversion targets.• Ensure clear and accurate handover of prospect information to club-based teams.• Support sales campaigns, promotions, referrals, and corporate lead follow-up. CRM Discipline & Data Accuracy• Maintain strong CRM hygiene including accurate records, call notes, and appointment updates.• Adhere to lead response SLAs.• Log all activity accurately to support forecasting and reporting.• Provide reliable pipeline visibility to the Sales Manager. Member Experience, Retention & Service Calls• Conduct proactive service and experience check-in calls with new members.• Support retention initiatives including renewal reminders, save, and win-back campaigns.• Refer renewal opportunities to in-club teams for completion.• Represent the brand professionally in all member interactions. Inbound Calls, Queries & Complaint Handling• Handle inbound calls from members and prospects efficiently and professionally.• Respond to enquiries relating to memberships, access, services, and facilities.• Resolve issues at first point of contact where possible.• Escalate complaints appropriately in line with SOPs and follow through to closure. Collaboration with In-Club Teams• Work closely with in-club Sales & Experience Consultants to maximise appointment show rates.• Share feedback on lead quality, objections, and outcomes.• Support a joined-up member journey between Call Centre and club. Standards, Compliance & Professionalism• Adhere to SOPs, scripts, data protection, and brand standards.• Maintain professionalism, confidentiality, and accuracy at all times.• Meet individual KPIs relating to productivity, quality, and outcomes.• Support continuous improvement initiatives within the Call Centre. What Success Looks Like (KPIs) • Lead contact and response rate.• Lead-to-appointment conversion %.• Appointment show rate.• Appointments booked vs target.• Renewal and retention call completion rate.• Positive member feedback from service calls.• CRM accuracy and SLA adherence. Experience & Qualifications • Experience in a call centre, telesales, or customer service role.• Confident and professional telephone manner.• Ability to work in a target-driven environment.• High attention to detail and data accuracy.• Comfortable handling objections and complaints.• Experience using CRM systems and Microsoft Office.• Arabic and English language skills preferred.• Flexibility to work shifts, evenings, and weekends if required. Key Competencies • Sales & conversion mindset• Customer experience focus• CRM & data discipline• Communication & influence• Resilience & professionalism• Organisation & time management• Accountability & results orientation

Alwadi Hotel Doha - MGallery Collection is hiring through Hosco in Doha. Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. We are seeking a dynamic and enthusiastic Guest Relations Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the hospitality industry, learn from experienced professionals, and develop valuable skills in customer service and guest relations. What is in it for you:Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Assist in greeting and welcoming guests upon arrival. Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and courteously. Support the Guest Relations team with daily operations, including check-ins, check-outs, and reservations. Maintain accurate records of guest interactions and transactions. Assist in coordinating guest activities and special events. Contribute to the overall guest experience by ensuring a warm, friendly, and professional atmosphere. Gather guest feedback and work with the team to implement improvements. Currently enrolled in a Hospitality Management, Tourism, or related program. Strong interpersonal and communication skills. Positive attitude, enthusiastic, and eager to learn. Ability to multitask and work in a fast-paced environment. Proficiency in Microsoft Office Suite. Previous customer service experience is a plus. Your working environment:Alwadi Doha – MGallery Hotel Collection is a distinctive 5-star boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes drive from Hamad International Airport and 10 minutes from West Bay. Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor; visit https://careers.accor.com/Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS Please see the full vacancy for the benefits offered by Alwadi Hotel Doha - MGallery Collection.

Alwadi Hotel Doha - MGallery Collection is hiring through Hosco in Doha. Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. We are seeking a dynamic and enthusiastic Guest Relations Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the hospitality industry, learn from experienced professionals, and develop valuable skills in customer service and guest relations. What is in it for you:Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Assist in greeting and welcoming guests upon arrival. Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and courteously. Support the Guest Relations team with daily operations, including check-ins, check-outs, and reservations. Maintain accurate records of guest interactions and transactions. Assist in coordinating guest activities and special events. Contribute to the overall guest experience by ensuring a warm, friendly, and professional atmosphere. Gather guest feedback and work with the team to implement improvements. Currently enrolled in a Hospitality Management, Tourism, or related program. Strong interpersonal and communication skills. Positive attitude, enthusiastic, and eager to learn. Ability to multitask and work in a fast-paced environment. Proficiency in Microsoft Office Suite. Previous customer service experience is a plus. Your working environment:Alwadi Doha – MGallery Hotel Collection is a distinctive 5-star boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes drive from Hamad International Airport and 10 minutes from West Bay. Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor; visit https://careers.accor.com/Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS Please see the full vacancy for the benefits offered by Alwadi Hotel Doha - MGallery Collection.

Job Description<br><br>To define technical approach to AI agents, orchestration frameworks, and responsible AI practices while working closely with engineering teams, product managers, and business stakeholders to bring cutting-edge AI capabilities to production.<br><br>Responsibilities<br><br>Lead AI solutions design and implementation<br><br> Serve as the primary technical advisor on generative AI initiatives Lead proof-of-concept development and architectural decision records Mentor engineering teams on agentic AI patterns and best practices Evaluate emerging technologies and maintain technical roadmaps Design and architect AI agent systems and multi-agent workflows for enterprise use cases Evaluate and implement agent frameworks including Lang Graph, Microsoft Agent Framework, Open AI Agents SDK, Google Agent-to-Agent (A2A), and emerging standard Architect tool-use patterns, function calling, MCP, and agent-to-agent communication protocols Design for agent observability, debugging, and human-in-the-loop workflows Design retrieval-augmented generation architectures and architect vector database solutions, embedding strategies, implement chunking strategies, hybrid search, and re- ranking approaches for optimal retrieval performance Design knowledge graphs and structured data integration with generative AI systems Lead architecture decisions across cloud AI platforms including Azure AI Foundry, Google Vertex AI, Open AI APIs, and open-source Gen AI models Design prompt management, versioning, and optimization pipelines Architect for multi-model strategies, model routing, and fallback patterns Establish patterns for cost optimization, latency management, and scaling LLM workloads Define comprehensive evaluation frameworks for LLM applications and agent systems Implement automated evaluation pipelines using frameworks such as RAGAS, Deep Eval, and custom evaluation harnesses Establish benchmarks for response quality, factual accuracy, task completion, and user satisfaction Champion responsible AI practices including safety, fairness, transparency, and privacy Implement guardrails, content filtering, and output validation systems Design for prompt injection prevention, data leakage protection, and secure agent execution Ensure compliance with emerging AI regulations and industry standards<br><br>Qualifications<br><br> Bachelor's degree in Computer Science, Engineering, or related field; Master's preferred. Arabic Speaker. 8+ years of experience in software engineering or architecture roles 3+ years of hands-on experience building LLM-powered applications in production Deep expertise in AI agent architectures, orchestration patterns, and workflow design Strong experience with at least two of the following: Lang Chain/Lang Graph, Microsoft Semantic Kernel/Agent Framework, Open AI Agents SDK, Google Vertex AI Agent Builder Proven experience designing and implementing Advanced RAG Systems and Agentic AI Proficiency in Python and experience with async programming patterns Hands-on experience with cloud AI platforms (Azure AI Foundry or Google Vertex AI) Strong understanding of Gen AI models’ fundamentals including prompting, fine-tuning, context windows, and token economics<br><br>Preferred Qualifications<br><br> Experience implementing Model Context Protocol (MCP), Google Agent-to-Agent (A2A) protocol, and multi-agent communication patterns Experience building AI Evals pipelines and AI quality assurance systems Knowledge of advanced RAG techniques: query decomposition, multi-hop reasoning, Graph RAG Experience with AI observability tools Background in AI safety, red-teaming, or responsible AI implementation.<br><br>Skills & Competencies<br><br> Systems thinking with ability to design for complexity and emergence in agentic systems Strong communication skills to convey AI concepts to diverse audiences Pragmatic approach balancing innovation with production readiness Ability to rapidly learn evolving AI technologies Commitment to ethical AI development and user safety Collaborative mindset with ability to influence across organizational boundaries<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $50/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $50/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>