Restaurant Assistant Manager Jobs - Doha Qatar

You will lead and execute IT-focused internal audit engagements across PIH's Group technology environment — covering IT general controls, cybersecurity, ERP systems, data integrity, and emerging technology risks. You will also oversee the Senior IT Auditor and work closely with the broader IA team to embed IT audit perspective into operational and financial audit engagements. Key Responsibilities Plan and lead IT audit engagements across PIH's Group technology environment, including IT general controls (ITGCs), application controls, cybersecurity, access management, change management, and business continuity Lead ERP-focused audit work, including SAP access controls, segregation of duties (SoD), master data governance, and system configuration reviews across Finance, Procurement, and HR modules Assess IT risks across key business systems, infrastructure, and data environments, and translate findings into clear business risk and control language for non-technical stakeholders Develop and execute IT-specific Risk Control Matrices (RCMs), distinguishing design effectiveness (DE) from operating effectiveness (OE) Support the integration of data analytics and continuous monitoring into the broader IA function, including automated control testing and exception-based reporting Draft and review IT audit reports, ensuring findings are accurate, risk-rated, and accompanied by practical remediation recommendations Manage the full finding lifecycle from identification through to remediation closure Supervise, coach, and review the work of the Senior IT Auditor Contribute to the annual risk-based audit planning process, advising on IT and technology risk across the Group audit universe Liaise with IT, Information Security, and business process owners to coordinate audit activity and validate findings Requirements Bachelor's degree in Information Technology, Information Systems, Computer Science, or related field; professional certification required or near completion (CISA, CRISC, CISSP, or equivalent) Minimum 7–9 years of IT audit experience, including at least 2 years in a supervisory or management capacity Strong hands-on experience with ERP audit, particularly SAP (FI/CO, MM, HCM) — access controls, SoD, and application control reviews Solid understanding of IT general controls frameworks (COBIT, ISO 27001, NIST) and their application in an audit context Experience with data analytics tools (ACL/Galvanize, IDEA, Power BI, SQL) in support of audit and continuous monitoring Demonstrated ability to manage stakeholders and communicate IT risk findings at senior management and Audit Committee level Based in or willing to relocate to Doha, Qatar

About Us:<br><br>Building on this global mission to revolutionize education, Little Thinking Minds is transforming Arabic literacy for the future. As a premier K-12 digital literacy platform across the MENA region and beyond, Little Thinking Minds offers a suite of award-winning tools, interactive content, and gamified experiences designed to make learning Arabic exciting and impactful. Through adaptive learning platforms and dedicated teacher-support resources, they bridge critical literacy gaps and inspire a lifelong love for reading by providing continuous visibility into student progress to support and celebrate their learning journey.<br><br>Your Team: <br><br>CSMs at Little Thinking Minds work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our Support, Product, Engineering, Content and Finance teams on escalating issues, discovering trends, and more.<br><br>Your Role:<br><br>A CSM at LTM owns the post-sales relationship with schools and school groups to ensure we are delivering on the value and promise of Seesaw/LTM solutions for educators, students, and families. Not only do we direct customers to value throughout the year, we manage subscription renewals and expansions. CSMs at LTM understand how to serve and sell into the K-12 education market.<br><br>Your Responsibilities:<br><br>Act as the main point of contact for assigned schools and partners Build strong, long-term relationships and ensure customer satisfaction and adoption Own the renewal and expansion process for your portfolio Understand school budgets and procurement processes Conduct monthly check-in calls and onsite meetings with schools Monitor usage and, if usage is low, proactively schedule meetings to improve adoption by offering multiple solutions such as:Competitions Teacher workshops Parent workshops Identify opportunities for expanding usage across grades, departments, or additional products Collaborate with Sales/Account teams to support upsell and cross-sell opportunities Plan and execute the Monthly TRP (Teacher Reward Program) Plan and run Ramadan competitions with schools and support in managing and announcing winners Organize and conduct end-of-year ceremonies, including:Managing schedules Visiting schools Coordinating logistics Support schools by arranging meetings with Content and Product teams whenever needed Collect feedback from schools and share insights with internal teams<br><br>Our company participates in E-Verify.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Commercial Director, you’re not leading commercial strategy across multiple segments and revenue streams – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets Lead pricing and forecasting strategy: Oversee revenue management practices including pricing, rate strategies, demand forecasting, and business reviews to optimize revenue across all segments Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, e Commerce, and public relations activities to support brand positioning and drive demand Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Purpose Provide strategic legal support to the Group's Commodity Trading businesses, ensuring legal compliance, risk mitigation, and protection of the Company's interests across complex domestic and international transactions.<br>Key Responsibilities Advise management on corporate, commercial, and regulatory legal matters. Draft, review, and negotiate complex commercial contracts and agreements. Lead legal support for M&A transactions, joint ventures, investments, and corporate restructurings. Review and negotiate financing agreements, project finance, and structured trade finance transactions. Draft, review, and negotiate Gas Sales Agreements (GSAs) and Gas Transportation Agreements (GTAs). Advise on corporate governance, board matters, and regulatory compliance. Manage external legal counsel and oversee litigation and dispute resolution matters when required. Identify legal risks and provide commercially practical solutions to business stakeholders.<br>About You Bachelor's Degree in Law (LLB), qualified lawyer.12+ years of experience in Commodity Trading. Strong experience in Cross-Border Transactions. Proven experience negotiating Gas Sales Agreements (GSAs) and Gas Transportation Agreements (GTAs). Experience within Oil & Gas, Energy, LNG, Infrastructure, Commodities Trading, or Industrial Projects. Strong understanding of corporate governance and regulatory compliance. Previous experience with multinational companies, energy developers, trading houses, or top-tier law firms is preferred. Excellent contract negotiation, stakeholder management, and communication skills.

Primary Purpose Of The Job<br><br>As part of the team in charge of the IT solutions/applications specific to company business:<br><br>Key Responsibilities<br><br>Lead and manage medium to large IT projects to implement new or transform existing COMPANY solutions with a delineated scope of work to be executed within a finite time frame. Ensure that project related implementation/transformation are performed in accordance with business needs and compliance with ICT exigencies (governance and security). Handle assigned projects as per their charter-defined responsibilities over all components and phases, including required procurement activities. Entertain close relations with COMPANY stakeholders to understand their key needs and priorities. Identify and evaluate the possible solutions (new applications, enhancements, capacity, etc.) and then facilitate and document related solution selection and decision. Apply security measures by following security procedures and standards to ensure a secure environment; manage and address vulnerabilities and threats on project related systems. Follow the established procedures/processes and utilise best practices to provide effective control and mitigation of risk to the concerned project or solution.<br><br>Education<br><br>Bachelor’s degree in Computer Sciences/Petroleum & Energy, MBA or equivalent. International certifications in project management (PMP or equivalent) are preferred, and IT service management (ITIL or equivalent) is recommended.<br><br>Experience & Skills<br><br>Project Management Experience<br><br>Minimum 9 years of progressive and directly related experience with IT project management and with trading solutions. Experience in managing/executing various high value projects for trading solutions implementation (including resource leadership and contracts management).<br><br>Oil & Gas and Trading Domain Knowledge<br><br>Demonstrated understanding of the Oil & Gas sector and deep knowledge of the trading business and related technologies and solutions (C/E-TRM, fleet management, trading platforms, trading market analytics, etc.).<br><br>Software Development & Delivery<br><br>Excellent understanding and practical experience in the software development lifecycle (SDLC), both waterfall and Agile project management methodologies.<br><br>Contracts & Commercial Management<br><br>Strong experience in establishing and managing related contracts and agreements.<br><br>IT Standards & Architecture<br><br>Familiar with IT standards & best practices, architecture, integration, and methods.<br><br>Analytical & Problem-Solving Skills<br><br>Exceptional analytical and conceptual thinking skills. Strong problem solving and decision-making skills.<br><br>Stakeholder Management<br><br>Ability to influence and work closely with stakeholders to determine acceptable solutions.<br><br>Tools & Applications<br><br>High proficiency with workplace applications (Word, Excel, Power Point, and Outlook); project management; and collaboration tools (e.g., MS Project, Azure Dev Ops / Confluence / Jira, Miro / Mural, and Office Timeline).<br><br>Reporting & Presentation Skills<br><br>Experience creating detailed reports and giving presentations.<br><br>Communication & Teamwork<br><br>Demonstrated ability to effectively work and communicate with a multi-cultural/national workforce.

Primary Purpose Of The Job<br><br>As part of the team in charge of the IT solutions/applications specific to company business:<br><br>Key Responsibilities<br><br>Lead and manage medium to large IT projects to implement new or transform existing COMPANY solutions with a delineated scope of work to be executed within a finite time frame. Ensure that project related implementation/transformation are performed in accordance with business needs and compliance with ICT exigencies (governance and security). Handle assigned projects as per their charter-defined responsibilities over all components and phases, including required procurement activities. Entertain close relations with COMPANY stakeholders to understand their key needs and priorities. Identify and evaluate the possible solutions (new applications, enhancements, capacity, etc.) and then facilitate and document related solution selection and decision. Apply security measures by following security procedures and standards to ensure a secure environment; manage and address vulnerabilities and threats on project related systems. Follow the established procedures/processes and utilise best practices to provide effective control and mitigation of risk to the concerned project or solution.<br><br>Education<br><br>Bachelor’s degree in Computer Sciences/Petroleum & Energy, MBA or equivalent. International certifications in project management (PMP or equivalent) are preferred, and IT service management (ITIL or equivalent) is recommended.<br><br>Experience & Skills<br><br>Project Management Experience<br><br>Minimum 9 years of progressive and directly related experience with IT project management and with trading solutions. Experience in managing/executing various high value projects for trading solutions implementation (including resource leadership and contracts management).<br><br>Oil & Gas and Trading Domain Knowledge<br><br>Demonstrated understanding of the Oil & Gas sector and deep knowledge of the trading business and related technologies and solutions (C/E-TRM, fleet management, trading platforms, trading market analytics, etc.).<br><br>Software Development & Delivery<br><br>Excellent understanding and practical experience in the software development lifecycle (SDLC), both waterfall and Agile project management methodologies.<br><br>Contracts & Commercial Management<br><br>Strong experience in establishing and managing related contracts and agreements.<br><br>IT Standards & Architecture<br><br>Familiar with IT standards & best practices, architecture, integration, and methods.<br><br>Analytical & Problem-Solving Skills<br><br>Exceptional analytical and conceptual thinking skills. Strong problem solving and decision-making skills.<br><br>Stakeholder Management<br><br>Ability to influence and work closely with stakeholders to determine acceptable solutions.<br><br>Tools & Applications<br><br>High proficiency with workplace applications (Word, Excel, Power Point, and Outlook); project management; and collaboration tools (e.g., MS Project, Azure Dev Ops / Confluence / Jira, Miro / Mural, and Office Timeline).<br><br>Reporting & Presentation Skills<br><br>Experience creating detailed reports and giving presentations.<br><br>Communication & Teamwork<br><br>Demonstrated ability to effectively work and communicate with a multi-cultural/national workforce.

About the organization Long-established, systemically important bank in the GCCServes retail, corporate, government, international and investment clients Midway through a major digital and data transformation, with a heavily invested in-house Data & AI capability<br>Role overview Owns end-to-end delivery of data and AI products for one business domain, either Retail or Wholesale Banking Single accountable owner for product vision, prioritization and execution Sits between commercial stakeholders and the bank's Data & AI delivery teams Converts strategic business priorities into scalable solutions and proves measurable value Strategy and roadmap Set and maintain the product vision and multi-quarter roadmap for the assigned domain Work with domain heads to identify where data can create commercial value Stakeholder ownership Act as principal interface between the Data & AI function and the business line Manage competing demands and run trade-off conversations Report progress, risk and dependencies to senior leadership and steering forums Delivery Own the backlog across data engineering, data science, ML engineering and BI squads Write epics, stories and acceptance criteria with technical leads and architects Run sprint ceremonies and drive delivery quality for data products, dashboards, models and AI capabilities Planning and coordination Manage the full lifecycle from requirements through release Handle cross-team dependencies, capacity planning and release sequencing Drive integration into core banking systems and workflows Value and governance Define and track KPIs and ROI for each product Ensure adherence to data governance, privacy and security standards Partner with the governance team on data quality, lineage and ownership<br>What we are looking for Strong grounding in banking operations across retail, corporate or digital channels Product management track record built in data, AI or digital transformation environments Ability to translate commercial problems into data and AI product requirements Demonstrated experience defining roadmaps, success metrics and ROI cases Credible stakeholder management at senior business and technology level Experience leading cross-functional squads in Agile or hybrid models Working understanding of the AI/ML lifecycle, analytics and BIFamiliarity with lakehouse, streaming and API-led architecture<br>Experience Bachelor's or Master's in AI, Data Science, Finance, Information Systems or similar10+ years across product management, programme management or data and AI delivery Proven delivery of complex data or AI products in financial services or a technology organization Scrum PO, SAFe or PMI PMBoK certification an advantage<br><br>Only relevant candidates will be contacted.

Registered Nurse with NCLEX - Your Career in the U. S. Starts Here Turn your nursing career into the opportunity of a lifetime with Conexus Med Staff. Are you a Registered Nurse who has passed the NCLEX? Are you ready to take your skills, passion, and dreams to the United States? At Conexus Med Staff, we don’t just offer jobs—we open doors to life-changing careers and the chance to build your future in America. With full immigration sponsorship, competitive pay, career development, and personalized support every step of the way, Conexus Med Staff is here to help you live your version of the American dream. Why Choose Conexus? We believe in more than just placing nurses—we believe in building futures. Here’s what you’ll gain when you join us:Assignments across the U. S. – From big cities to welcoming communities, choose where you want to grow your career. Competitive pay + bonuses – Earn up to $15,000 in bonuses during your U. S. journey, plus $1,000 for every friend you refer. Full immigration & Green Card sponsorship – With no fees. Comprehensive healthcare coverage – Medical, dental, and vision insurance. Paid Time Off + 401k retirement plan with employer match. Award-winning Conexus Academy – Ongoing clinical education, free CEUs, and English preparation support. Relocation, credentialing & licensure reimbursement – We handle the details so you can focus on your future. What We’re Looking For Registered Nurse with NCLEXCurrent experience in a hospital inpatient setting Nursing degree from an accredited school Commitment to patient care excellence Motivation to pursue a rewarding nursing career in the U. S. Ability to pass an English proficiency test (IELTS/OET) – with our Education program to prepare you. Your Journey with Conexus From day one, our expert team will stand by your side—guiding you through licensure, immigration, English training, relocation, and beyond. Through our partnerships with leading U. S. healthcare facilities, you’ll have opportunities to:Grow professionally in world-class hospitals Make a meaningful impact in patient care Build a new life for yourself and your family in the U. S. This isn’t just a job. It’s a chance to transform your career, your lifestyle, and your future. Apply today and take the first step toward a fulfilling nursing career in the U. S. with Conexus Med Staff. Your American dream starts here.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Manage Treasury Control workflow. Ensure accuracy of real-time trading positions, P&L, and limits reporting to support risk control and profitability. Ensure timely completion of management reports with appropriate analysis and justification. Ensure accuracy of transaction flows to production systems. Produce timely and accurate reporting. Lead, train, and develop staff while promoting a teamwork-oriented environment.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Shareholder & Financial<br><br>Provide operational support to Treasury management of assets and liabilities. Supervise 5-6 employees analyzing approximately 40,000-45,000 transactions annually. Control all Treasury Control Unit activities. Act as backup for Treasury Operations Middle Office. Implement KPIs and best practices. Promote efficiency, productivity, and cost consciousness.<br><br>Customer (Internal & External)<br><br>Ensure capital market and investment positions comply with QNB investment strategy and QCB limits. Support internal and external audit requirements. Build strong relationships with related business units. Assist customers and internal stakeholders with treasury-related requests. Maintain agreed service levels with internal departments.<br><br>Internal Processes & Regulatory<br><br>Monitor treasury limits and standing instructions. Prepare and maintain treasury statistics and audit requirements. Monitor Islamic treasury transactions. Investigate discrepancies with banks and financial institutions. Reconcile trading positions and P&L balances with Front Office. Ensure investment and capital market exceptions receive proper approvals. Monitor trading balances, international shares, customer holdings, and investment portfolios. Support international branches and subsidiaries. Maintain OPICS setup, including counterparties, securities, rate re-fixings, settlement instructions, and settlement accounts. Oversee repo agreements and compliance with EMIR and MRUD regulations.<br><br>Learning & Knowledge<br><br>Maintain strong knowledge of capital markets, investments, accounting treatments, liquidity management, and treasury products. Understand treasury and back-office systems, processing routines, accounting rules, payments, and reporting.<br><br>Education/Experience Requirements<br><br>Bachelor's degree in Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or related field. Master's degree preferred. Minimum 8 years of relevant experience, preferably in an international bank, treasury operations, investments control, or related field.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Manage Treasury Control workflow. Ensure accuracy of real-time trading positions, P&L, and limits reporting to support risk control and profitability. Ensure timely completion of management reports with appropriate analysis and justification. Ensure accuracy of transaction flows to production systems. Produce timely and accurate reporting. Lead, train, and develop staff while promoting a teamwork-oriented environment.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Shareholder & Financial<br><br>Provide operational support to Treasury management of assets and liabilities. Supervise 5-6 employees analyzing approximately 40,000-45,000 transactions annually. Control all Treasury Control Unit activities. Act as backup for Treasury Operations Middle Office. Implement KPIs and best practices. Promote efficiency, productivity, and cost consciousness.<br><br>Customer (Internal & External)<br><br>Ensure capital market and investment positions comply with QNB investment strategy and QCB limits. Support internal and external audit requirements. Build strong relationships with related business units. Assist customers and internal stakeholders with treasury-related requests. Maintain agreed service levels with internal departments.<br><br>Internal Processes & Regulatory<br><br>Monitor treasury limits and standing instructions. Prepare and maintain treasury statistics and audit requirements. Monitor Islamic treasury transactions. Investigate discrepancies with banks and financial institutions. Reconcile trading positions and P&L balances with Front Office. Ensure investment and capital market exceptions receive proper approvals. Monitor trading balances, international shares, customer holdings, and investment portfolios. Support international branches and subsidiaries. Maintain OPICS setup, including counterparties, securities, rate re-fixings, settlement instructions, and settlement accounts. Oversee repo agreements and compliance with EMIR and MRUD regulations.<br><br>Learning & Knowledge<br><br>Maintain strong knowledge of capital markets, investments, accounting treatments, liquidity management, and treasury products. Understand treasury and back-office systems, processing routines, accounting rules, payments, and reporting.<br><br>Education/Experience Requirements<br><br>Bachelor's degree in Banking, Finance, Accounting, Economics, Business Administration, Information Technology, or related field. Master's degree preferred. Minimum 8 years of relevant experience, preferably in an international bank, treasury operations, investments control, or related field.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

Role Summary Lead the Estimation & Tendering function for major EPC projects across Oil & Gas, LNG, Petrochemical, Power, Utilities, Industrial, and Infrastructure sectors. Responsible for bid strategy, cost estimation, commercial evaluation, risk management, and successful tender submissions.<br>Key Responsibilities Lead multidisciplinary bid teams through the full tender lifecycle. Develop bid strategies, cost estimates, and commercial proposals. Review tender documents, drawings, specifications, and contract requirements. Identify technical, commercial, contractual, and execution risks. Coordinate with Engineering, Procurement, Construction, Planning, Finance, Commercial, and Project Controls teams. Manage client, consultant, subcontractor, supplier, and JV partner relationships. Ensure timely submission of competitive and compliant bids.<br>Qualifications Bachelor's Degree in Engineering (Master's preferred).18-20+ years of Estimation & Tendering experience within EPC or major construction organizations. Strong experience in Upstream, Midstream, Downstream, LNG, Petrochemical, Power, and Utility projects. Strong knowledge of FIDIC and EPC contracting. Proven leadership in strategic bid management and commercial decision-making. Competencies Expertise in quantity take-offs, resource planning, construction methodologies, and cost estimation. Strong understanding of EPC project lifecycle, tendering processes, and commercial evaluation. Excellent analytical, risk assessment, negotiation, and stakeholder management skills. Ability to manage multiple high-value bids under tight deadlines. Strong communication, presentation, and report-writing skills in English. Willingness to travel internationally as required.

Location: Doha, Qatar (on-site — split between our office and the client's offices) Type: Full-time Seniority: 10+ years<br>About Digiturnal Digiturnal is a Doha-based marketing and creative agency working across strategy, branding, Arabic-first content, social media, production, and technology. Much of our strongest work has been delivered for government and national institutions; work the public sees every day, even when our name stays behind the scenes. We are expanding our government and institutional practice, and this role sits at the center of it.<br>The role You will own the day-to-day relationship with a major national client: their single point of contact, the voice of their standards inside our team, and the person who makes a demanding service run calmly. Part of your week is spent at the client's offices at a dedicated desk; behind you is a senior team covering strategy, design, content, photography, video, film, and community management. You are the name the client trusts and the person our production teams deliver to.<br>Responsibilities Own the client relationship end to end: weekly operations meetings, priorities, escalations, and satisfaction Lead monthly content-calendar planning and walk it through review, amendments, and written approval Receive and triage incoming requests, brief the right internal team, and track every job against agreed turnaround times — including tight same-day deliverables around events Manage the approval cycle in both directions: client feedback consolidated for our teams, our work packaged and presented for sign-off Run trackers, logs, and documentation to government standard: every request, change, and decision recorded Present monthly performance reports in person and turn their findings into next month's plan Coordinate on-the-ground needs around events: coverage requests, permits, access, and delivery timing Uphold brand, national identity, and cultural standards across everything that ships<br>Requirements10+ years in account, client, or project management on the agency or communications side Proven experience with government or semi-government entities in Qatar; you know how institutional decisions move, and you have the patience and precision they require Native-level Arabic and strong professional English: you draft, present, and negotiate in both Long-term presence in Qatar; you know the market's people, sensitivities, and rhythms Comfortable being embedded part-time at a client's offices and representing the agency there daily Immaculate organization: calendars, forms, response times, and documentation are your habitat<br>Preferred Experience with social-media-heavy accounts (content calendars, community management, monthly analytics) Experience coordinating photo/video coverage of official events under tight delivery windows Familiarity with formal Arabic correspondence and government communication etiquette

Location: Doha, Qatar (on-site — split between our office and the client's offices) Type: Full-time Seniority: 10+ years<br>About Digiturnal Digiturnal is a Doha-based marketing and creative agency working across strategy, branding, Arabic-first content, social media, production, and technology. Much of our strongest work has been delivered for government and national institutions; work the public sees every day, even when our name stays behind the scenes. We are expanding our government and institutional practice, and this role sits at the center of it.<br>The role You will own the day-to-day relationship with a major national client: their single point of contact, the voice of their standards inside our team, and the person who makes a demanding service run calmly. Part of your week is spent at the client's offices at a dedicated desk; behind you is a senior team covering strategy, design, content, photography, video, film, and community management. You are the name the client trusts and the person our production teams deliver to.<br>Responsibilities Own the client relationship end to end: weekly operations meetings, priorities, escalations, and satisfaction Lead monthly content-calendar planning and walk it through review, amendments, and written approval Receive and triage incoming requests, brief the right internal team, and track every job against agreed turnaround times — including tight same-day deliverables around events Manage the approval cycle in both directions: client feedback consolidated for our teams, our work packaged and presented for sign-off Run trackers, logs, and documentation to government standard: every request, change, and decision recorded Present monthly performance reports in person and turn their findings into next month's plan Coordinate on-the-ground needs around events: coverage requests, permits, access, and delivery timing Uphold brand, national identity, and cultural standards across everything that ships<br>Requirements10+ years in account, client, or project management on the agency or communications side Proven experience with government or semi-government entities in Qatar; you know how institutional decisions move, and you have the patience and precision they require Native-level Arabic and strong professional English: you draft, present, and negotiate in both Long-term presence in Qatar; you know the market's people, sensitivities, and rhythms Comfortable being embedded part-time at a client's offices and representing the agency there daily Immaculate organization: calendars, forms, response times, and documentation are your habitat<br>Preferred Experience with social-media-heavy accounts (content calendars, community management, monthly analytics) Experience coordinating photo/video coverage of official events under tight delivery windows Familiarity with formal Arabic correspondence and government communication etiquette

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Liaise effectively with clients, consultants, contractors, suppliers, and internal stakeholders to facilitate seamless project coordination and order execution.</p></li><li><p>Administer sales and procurement documentation, including quotations, purchase orders, sales orders, invoices, and delivery schedules, while ensuring timely follow-up on outstanding actions.</p></li><li><p>Maintain comprehensive records of vendor registrations, prequalification approvals, certifications, compliance documents, and contractual requirements.</p></li><li><p>Track and monitor tender opportunities, quotation progress, and sales pipeline activities, providing regular updates on awarded, pending, and unsuccessful submissions.</p></li><li><p>Support the sales and business development teams in the preparation of bid documentation, tender responses, project correspondence, and client communications.</p></li><li><p>Conduct proactive follow-ups with clients regarding quotation approvals, purchase order issuance, payment progress, and delivery commitments.</p></li><li><p>Coordinate with suppliers to obtain competitive pricing, technical specifications, product availability details, and lead-time information.</p></li><li><p>Generate and maintain accurate sales reports, project tracking records, performance metrics, and management dashboards to support decision-making.</p></li><li><p>Ensure all documentation and submissions comply with company standards, contractual obligations, and client-specific requirements</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proactive, detail-oriented, and highly organized.</li><li>Experience in the Oil &amp; Gas or Construction sector.</li><li>Strong administrative and coordination skills.</li><li>Acquainted with various government portals like Mushtarayat (preferable).</li><li>Strong proficiency in MS Excel, Word, and Outlook.</li><li>Excellent communication, organizational, and multitasking skills.</li><li>Ability to coordinate effectively with clients, suppliers, and internal departments.</li><li>Experience handling supplier registration and prequalification processes is an advantage.</li><li>Ability to work under pressure and meet deadlines in a fast-paced environment.</li></ul><p></p></section>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will assist SVP Financial Business Support (FBS) in providing MIS including ALCO reports on a timely manner to enable the related management assist in their decision making processes and also enable them to monitor business performance closely and take necessary actions. The incumbent will assist SVP Financial Business Support (FBS) in providing the management with regular reports on progress towards targets, flagging variations and performing initial checks on reasons for under/over achievement.<br><br>Education/Experience Requirements<br><br> Bachelor/ Masters degree preferably in finance, accountancy or related subjects. Professional certification such as CPA, CA, CMA, CFA etc. is a plus . Minimum of 4 years’ experience in a major bank in the financial business support function.<br><br>Required Special Skills<br><br> Excellent oral and written communication skills in English and Arabic (preferred). Knowledge of financial reporting processes and related pronouncements, including but not limited to IFRS, IAS etc. Proficiency in MIS tools/techniques including valuation/pricing techniques/tools and methodologies. Well-developed analytical and interpersonal skills. Ability to deliver under pressure. Ability to build relationships across the organization to deliver results. Knowledge of accounting rules for the various products of the Group.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will assist SVP Financial Business Support (FBS) in providing MIS including ALCO reports on a timely manner to enable the related management assist in their decision making processes and also enable them to monitor business performance closely and take necessary actions. The incumbent will assist SVP Financial Business Support (FBS) in providing the management with regular reports on progress towards targets, flagging variations and performing initial checks on reasons for under/over achievement.<br><br>Education/Experience Requirements<br><br> Bachelor/ Masters degree preferably in finance, accountancy or related subjects. Professional certification such as CPA, CA, CMA, CFA etc. is a plus . Minimum of 4 years’ experience in a major bank in the financial business support function.<br><br>Required Special Skills<br><br> Excellent oral and written communication skills in English and Arabic (preferred). Knowledge of financial reporting processes and related pronouncements, including but not limited to IFRS, IAS etc. Proficiency in MIS tools/techniques including valuation/pricing techniques/tools and methodologies. Well-developed analytical and interpersonal skills. Ability to deliver under pressure. Ability to build relationships across the organization to deliver results. Knowledge of accounting rules for the various products of the Group.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

Job Summary<br><br>To manage the branch in accordance with CBQ overall strategic objectives and mission statement, in order to promote sales, achieve business growth and provide high quality service to the customers.<br><br>Key Accountabilities<br><br>Supervision of Subordinates<br><br> Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy. Provide on-the-job training and constructive feedback to subordinates to support their overall development.<br><br>Budgets and Plans<br><br> Contribute to the preparation of the budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues and areas of unsatisfactory performance are identified.<br><br>Branch Management<br><br> Manage the implementation of segment value propositions and provision of services in the assigned branch, in order to provide high - Manage and review manpower staffing for branch under this position’s area of responsibility based on set CBQ branch target and mission statement, in order to ensure that branch manpower needs are sufficiently addressed. Organize and supervise the implementation of branch Marketing and Business Development plans, in order to ensure flawless execution to drive growth and profitability for the business through utilization of branch as company owned media space. Organize and supervise customer focus initiative and product or brand awareness campaigns in the branch, in order to sensitize branch team to the needs of customer and CBQ corporate values. Oversee the approval of all advances within the branch, in order to manage cash level and exposure in adherence to CBQ policy and standard.<br><br>Branch Performance Management<br><br> Monitor performance of the branch within area of responsibility against set of objectives through regular follow up of periodic result monitoring (daily, monthly, quarterly, and annually) in order to achieve target and drive operational excellence. Monitor branch credit portfolio quality and follow up on the delays by implementing remedial action plan if necessary, in order to improve the credit portfolio quality.<br><br>Other Accountabilities<br><br>Branch Customer Service<br><br> Manage and review CBQ branch service quality and implement immediate remedial action plans if necessary, in order to ensure high quality of services are readily provided to CBQ branch customer. Monitor the management of CBQ branch customer complaints and queries, in order to ensure speedy and effective resolution to complaint and or query. Manage branch initiatives to promote self-service channels by encouraging staff to educate customer use of alternative channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive optimization of services to improve profitability.<br><br>Branch Capability Building<br><br> Conduct periodic coaching and capability building programs for CBQ branch team, in order to drive team performance to achieve growth and profitability for the business. Collect input from branch team and provide improvement suggestion for new or existing branch operation, in order to ensure all business opportunities and service quality are optimized.<br><br>Branch Reporting<br><br> Generate periodic and or ad-hoc reports about branch team, in order to provide visibility on the team’s achievement against established business target.<br><br>Change Management<br><br> Lead and direct the management of change through continuous improvement of departmental systems, processes and practices taking into account ‘international leading practice’, changes in international standards and changes in the business environment which demand proactive action plans.<br><br>Policies, Systems, Processes and Procedures<br><br> Develop and oversee the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, and Environment <br><br> Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br> Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.<br><br>Education<br><br>Bachelor’s Degree, in Business-related major