Food industries engineer Jobs - Doha Qatar
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<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26129522<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Building No. 153 Street No. 347, P.O. Box 4010, Lusail, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Understanding Market Opportunities & Driving Revenue<br><br></strong><ul><li> Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li><li> Partners with group/catering counterpart to effectively manage the business opportunity.</li><li> Responds to incoming group/catering opportunities for the property that are outside parameters of the .</li><li> Handles all opportunities if property does not participate in an EBC.</li><li> Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li><li> Focuses efforts on group/catering accounts with significant potential sales revenue.</li><li> Develops effective group/catering sales plans and actions.</li><li> Designs, develops and sells creative catered events.</li><li> Maximizes revenue by upselling packages and creative food and beverage.</li><li> Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li><li> Closes the best opportunities for each property based on market conditions and individual property needs.</li><li> Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br><br></li></ul><strong>Providing Exceptional Customer Service<br><br></strong><ul><li> Handles complex business with significant revenue potential as well as significant customer expectations.</li><li> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li><li> Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li><li> Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li><li> Provides excellent customer service in order to grow share of the account.</li><li> Executes brand’s Customer Service Standards and property’s Brand Standards.</li><li> Executes and supports the business Customer Service Standards and property’s Brand Standards.</li><li> Participates in and practices daily service basics of the brand.</li><li> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li><li> Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li><li> Manages and develops relationships with key internal and external stakeholders.</li><li> Uses sales resources and administrative/support staff.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Utilizes intranet for resources and information.</li><li> Conducts site inspections.</li><li> Creates contracts as required.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Le MERIDIEN si ispira all'epoca dei viaggi glamour, celebrando ogni singola cultura attraverso il caratteristico spirito europeo di godersi la vita. I nostri ospiti sono curiosi e creativi, sono sempre alla ricerca di una cultura cosmopolita e apprezzano i momenti di connessione e di relax per godersi la destinazione. Offriamo un servizio autentico, chic e memorabile, insieme a esperienze che ispirano gli ospiti ad assaporare la gioia di vivere. Siamo alla ricerca di persone curiose e creative da inserire nel nostro team. Se ami il contatto con ospiti affini a te e hai un profondo desiderio di creare esperienze memorabili, ti invitiamo a esplorare le opportunità di lavoro di Le MERIDIEN. Entrando a far parte di Le MERIDIEN ti unirai a un portfolio di brand con Marriott International. <strong>Scegli</strong> un ambiente dove puoi svolgere al meglio il tuo lavoro, <strong>iniziare</strong> il tuo percorso verso i tuoi obiettivi, <strong>entrare a far parte</strong> di un fantastico team globale e <strong>diventare</strong> la versione migliore di te.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26129522<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Building No. 153 Street No. 347, P.O. Box 4010, Lusail, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Understanding Market Opportunities & Driving Revenue<br><br></strong><ul><li> Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.</li><li> Partners with group/catering counterpart to effectively manage the business opportunity.</li><li> Responds to incoming group/catering opportunities for the property that are outside parameters of the .</li><li> Handles all opportunities if property does not participate in an EBC.</li><li> Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.</li><li> Focuses efforts on group/catering accounts with significant potential sales revenue.</li><li> Develops effective group/catering sales plans and actions.</li><li> Designs, develops and sells creative catered events.</li><li> Maximizes revenue by upselling packages and creative food and beverage.</li><li> Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li><li> Closes the best opportunities for each property based on market conditions and individual property needs.</li><li> Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br><br></li></ul><strong>Providing Exceptional Customer Service<br><br></strong><ul><li> Handles complex business with significant revenue potential as well as significant customer expectations.</li><li> Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li><li> Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.</li><li> Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li><li> Provides excellent customer service in order to grow share of the account.</li><li> Executes brand’s Customer Service Standards and property’s Brand Standards.</li><li> Executes and supports the business Customer Service Standards and property’s Brand Standards.</li><li> Participates in and practices daily service basics of the brand.</li><li> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.</li><li> Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.</li><li> Manages and develops relationships with key internal and external stakeholders.</li><li> Uses sales resources and administrative/support staff.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Utilizes intranet for resources and information.</li><li> Conducts site inspections.</li><li> Creates contracts as required.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>En Le Méridien, nos inspiramos en la era de los viajes glamurosos y celebramos cada cultura con el espíritu claramente europeo de disfrutar de la buena vida. Nuestros huéspedes son curiosos y creativos, aficionados a la cultura cosmopolita que aprecian momentos de conexión y relajación para disfrutar del destino. Brindamos un servicio auténtico, elegante y memorable junto con experiencias que inspiran a los huéspedes a deleitarse con la buena vida. Estamos buscando personas curiosas y creativas para unirse al equipo. Si te gusta conectar con huéspedes de ideas afines y deseas crear experiencias memorables, te invitamos a consultar las oportunidades de empleo de Le Méridien. Al unirte a Le Méridien, te unes a una cartera de marcas con Marriott International. <strong>Estarás</strong> donde puedes llevar a cabo tu mejor trabajo, <strong>comenzarás</strong> a cumplir tu propósito, <strong>formarás parte</strong> de un increíble equipo mundial y <strong>te convertirás</strong> en tu mejor versión.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• <br>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Understanding Market Opportunities & Driving Revenue<br>• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>• Partners with group/catering counterpart to effectively manage the business opportunity.<br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the .<br>• Handles all opportunities if property does not participate in an EBC.<br>• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.<br>• Focuses efforts on group/catering accounts with significant potential sales revenue.<br>• Develops effective group/catering sales plans and actions.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by upselling packages and creative food and beverage.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for each property based on market conditions and individual property needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Providing Exceptional Customer Service<br>• Handles complex business with significant revenue potential as well as significant customer expectations.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Provides excellent customer service in order to grow share of the account.<br>• Executes brand’s Customer Service Standards and property’s Brand Standards.<br>• Executes and supports the business Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Uses sales resources and administrative/support staff.<br>Additional Responsibilities<br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><strong>About the location:<br><br></strong>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><strong>Our Team: - <br><br></strong>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.<br><br><strong>Who We Look For<br><br></strong>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br><strong>Job Description: - <br><br></strong>The Outlet Manager must maintain and control a high level of guest service achieved by ensuring consistent and thoughtful service, demonstrated by the staff.<br><br><ul><li>Select, train, evaluate, plan schedules and ensure high employee performance, motivate, coach, and discipline all employees in the Hotel’s Restaurant to ensure that established cultural and core standards are met. </li><li>Manage the Dining operation and its respective employees inclusive of managers. </li><li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. </li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control </li><li>Attend regular operational meetings to ensure effective coordination and cooperation between departments </li><li>Process the payroll and gratuity reports as required </li><li>Work harmoniously and professionally with co-workers and supervisors </li><li>Describe and ensure quality of all food items, ingredients, and preparation methods. </li><li>Work closely with the Restaurants and IRD Manager, assigned Sous Chef and pastry to maintain effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments. </li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control. </li><li>Observe physical condition of facilities and equipment in the restaurant and make recommendations for corrections and improvements as needed. Inspect the restaurant for spot checks on bar set ups as well as random quality checks to build guest loyalty in return. </li><li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. <br><br></li></ul><strong>Preferred Qualifications And Skills<br><br></strong><ul><li>Excellent English language skills both written and verbal </li><li>College degree, preferably in Hospitality Management </li><li>4 to 6 years of experience in a similar position </li><li>Strong supervisory and managerial skills </li><li>Excellent interpersonal and problem-solving skills <br><br></li></ul><strong>Our Offering: - <br><br></strong><ul><li>Deeply instilled values-based company culture </li><li>Opportunities to build a successful career with global potential </li><li>Unique strong culture – diversity </li><li>Living accommodation in a high quality, well-resourced apartment </li><li>Excellent Training and Development opportunities </li><li>Employee Recognition Programs </li><li>Complimentary nights at FS Hotels Worldwide </li><li>Paid annual home leave tickets </li><li>Complimentary meals in employee restaurants </li><li>Free transportation to work </li><li>Medical coverage</li></ul>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>전 세계 100개 이상의 수상 경력에 빛나는 리츠칼튼은 고객이 머무른 후에도 오래도록 기억에 남을 특별한 경험을 선사합니다. 리츠칼튼은 우리를 찾는 고객들이 평생 좋은 추억을 간직할 수 있도록 세계 최고의 호스피탈리티 전문가들을 영입하고 있으며, 창의적이고, 사려 깊고, 열정적인 태도를 지닌 사람이라면 모두가 성공할 수 있다고 믿습니다.<br><br>하루도 빠짐 없이 희소성과 특별함이 있는 럭셔리 서비스의 기준을 세우고 전 세계 고객에게 보살핌과 편안함을 드리기 위해 탁월한 서비스를 제공하는 것에 자부심을 느끼고 있습니다.<br><br>여러분의 역할은리츠칼튼의 '골드 스탠다드(Gold Standards)'를 고객에게 매일 우아하고 사려 깊게 전달하는 것입니다. 골드 스탠다드는 리츠칼튼의 근간이며, 매일 우리가 지난 날보다 더 나은 사람이 되도록 인도하는 역할이 되어줍니다. 리츠칼튼을 성공적으로 이끈 문화, 즉 고객 서비스에 대한 토대와 신념을 통해 럭셔리 호스피탈리티 분야의 글로벌 브랜드 리더로서의 명성을 얻었습니다. 우리 팀의 일원으로서 여러분은 직원 약속, 신조 및 서비스 가치와 같은 골드 스탠다드에 대해 배우고 모범을 보일 것입니다. 리츠칼튼은 여러분이 하는 일과 여러분이 함께 일하는 사람들에 대해 자부심을 기회를 약속 드립니다.<br><br>리츠칼튼에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. <strong>최선</strong> 을 다해 일하고, <strong>목표</strong> 를 향해 달리며, <strong>훌륭한 글로벌 팀의 일원으</strong> 로 최고의 나를 만들고 싶다면 리츠칼튼의 문을 두드리세요.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>The Ritz-Carlton Ladies and Gentlemen, dünya çapında 100'den fazla ödüllü tesiste öylesine olağanüstü deneyimler yaratır ki, misafirlerimiz konaklamadan yıllar sonra bile bu deneyimleri hatırlar. Misafirlerimizin yaşamları boyu unutmayacağı anılara sahip olmasını sağlayan dünyanın en iyi konaklama profesyonelleri olarak yaratıcı, düşünceli ve şefkatli olma gücü verildiğinde herkesin başarılı olacağına inanıyoruz.<br><br>Her gün, tüm dünya için nadir ve özel lüks hizmet standardını belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.<br><br>Rolünüz, The Ritz-Carlton'ın"Altın Standartlarının" her gün nezaketle ve düşünceli bir şekilde uygulanmasını sağlamak olacaktır. Altın Standartlar, The Ritz-Carlton'ın temelini teşkil eder ve her gün bir önceki günden daha iyi olmamız için bize rehberlik eder. The Ritz Carlton'ın lüks konaklamada küresel bir marka lideri olarak ün kazanmasını sağlayan unsur, bu temel ve kültürümüzün başarıyı artırdığına olan inancımızdır. Ekibimizin bir parçası olarak, Çalışan Vaadimiz, İnancımız ve Hizmet Değerlerimiz gibi Altın Standartlarımızı öğrenecek ve bunlara örnek oluşturacaksınız. Karşılığında biz de size yaptığınız işle ve birlikte çalıştığınız kişilerle gurur duyma şansı sunacağımıza söz veriyoruz.<br><br>The Ritz-Carlton'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri <strong>tercih edin</strong> , amacınızı gerçekleştirmeye <strong>başlayın</strong> , mükemmel bir küresel ekibin üyesi <strong>olun</strong> ve hayallerinize ulaşmayı <strong>başarın</strong> .
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>W ponad 100 nagradzanych obiektach na całym świecie personel The Ritz-Carlton zapewnia doświadczenia tak wyjątkowe, że pozostają w pamięci gości jeszcze długo po pobycie. Ponieważ przyciągamy do siebie najlepszych na świecie specjalistów z branży hotelarskiej, którzy dbają o to, by wspomnienia z pobytu pozostały na zawsze w pamięci, wierzymy, że wszyscy osiągają sukces, gdy tylko mają możliwość wykazania się kreatywnością, pomysłowością i empatią.<br><br>Każdego dnia wyznaczamy najwyższe standardy doskonałości w zakresie świadczenia naszym gościom wyjątkowych i specjalnych usług luksusowych na całym świecie.<br><br>Twoja rola będzie polegać na dopilnowaniu, aby „Złote standardy” The Ritz-Carlton były utrzymywane życzliwie i z troską każdego dnia. Są one fundamentem The Ritz-Carlton, dzięki któremu każdego dnia możemy stawać się lepsi. To właśnie dzięki temu fundamentowi i przekonaniu, że nasza kultura jest źródłem sukcesu, The Ritz Carlton ma reputację globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracując w naszym zespole, będziesz poznawać i egzekwować nasze Złote standardy, takie jak Przyrzeczenie pracownicze, Credo i Wartości obsługi. Z kolei naszą obietnicą wobec Ciebie jest stworzenie możliwości do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.<br><br>Stając się częścią zespołu The Ritz-Carlton, dołączasz do portfolio marek Marriott International. <strong>Bądź</strong> tam, gdzie możesz pracować najlepiej, jak potrafisz, <strong>rozpocznij</strong> realizację zamierzeń, <strong>poczuj przynależność</strong> do niesamowitej globalnej społeczności i <strong>stań się</strong> najlepszą wersją siebie.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26128647<br><br><strong>Job Category</strong> Sales & Marketing<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Supporting Developing & Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.</li><li> Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Monitors all day to day activities of direct reports.</li><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing & Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li> Utilizes all available on the job training tools for employees.</li><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.<br><br>كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.<br><br>سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.<br><br>عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.<strong> كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك،<strong> وانتمي</strong> إلى فريق عالمي مذهل، <strong>لتصبح</strong> أفضل نسخة منك.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the catering sales function with a focus on building long-term, value-based group customer relationships that enable achievement of property sales objectives. Provdes support for catering sales activities for larger, more complex accounts. Monitors and manages against team catering sales goals and makes recommendations on goals for direct reports. Creates opportunities to grow the account base through customer interactions.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of catering sales strategy and effective implementation of this strategy for the property.<br>• Works with catering sales team to create and implement a catering sales plan addressing revenue, customers and the market for the segment.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Monitors all day to day activities of direct reports.<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews guest satisfaction results to identify areas of improvement.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-event meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>Managing and Conducting Human Resource Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Utilizes all available on the job training tools for employees.<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>Additional Responsibilities<br>• Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>Plan, manage, coordinate and monitor the Safety, Health, Environment and Security issues pertaining to the Subsea Pipeline Repair Projects to ensure project deliverables comply with approved project plans and company HSE policies.</li>
<li>Provides expert advice and guidance to ensure a safe working place for project team and eliminate unacceptable exposure to safety risks throughout the EPCI phase, both onshore and offshore stages.</li>
</ul><br><p>* Ensure compliance with systems and processes including the LNG Project Management System. Prepare Safety plans and work schedules to ensure effective project completion.* Implement and uphold the LNG health, safety and environment requirements throughout project execution.<br>* Review EPCI deliverables and Safety study reports to support the development of the Project HSE Plans and Procedures* Participate in design and HSE reviews (DRA, HAZOPs, HAZIDs, risk assessments) and verify related risk and reliability, Construction/installation issues are closed out.<br>* Supports PMT on Roadshows with Operations (Offshore/Subsea) ensure the Safety scope, challenges and support form Operations are clearly captured.* Contribute to the development a 'Proactive Safety Culture' during pipeline construction and offshore installation activity in which safety leadership and values drive continuous improvement and creates an environment of trust, transparency and genuine care for people.<br>* Provide oversight and guidance for HSE / regulatory compliance / performance during the Damaged Sleeper repair including the DSV operations.* Champion on-site safety awareness and safe performance with Contractor and among the Project Team; Support HSE Toolbox Meetings with Contractor's team.<br>* Monitor Contractor's activities for compliance with Contractor approved Project HSE procedures, during construction, installation and pre-commissioning phases offshore, liaise with Company team, Contractor, sub-contractor, vendors suppliers as needed; develop strong working relationships with Contractor and Sub-contractor HSE personnel.* Liaise daily with Contractor HSE Officers to ensure the effective implementation of all Project HSE requirements, monitor daily the Contractor's activities and performance and report to the Head of Projects on the Safety performance and the data related to the Contractor compliance with delivery of specific HSE related trainings as per the Competency Matrix and ensures accurate records are maintained; monitor Contractor /Subcontractor HSE staffing and experience levels and effectiveness. Report to Head of Projects, in case of deficiency.<br>* Enhance at Project offshore locations, risk awareness and support / monitor the Project Behaviour programs by ensuring at least 90% availability on site; provide leadership and support to Contractor and Sub-contractors HSE networks with particular emphasis on less empowered and experienced HSE Officers.* Review with Project Package team and Contractor, at Contractor sites, the On Job Training sessions for the benefit of the workforce; Implement IIF Cards (or equivalent) and support Contractor for deployment at offshore work sites,<br>* Ensure with Contractor HSE team the correct implementation of the Life Saving Rules Program (or equivalent) at Contractor work site and intervene, record and report to Head of Projects, when violations are observed; analyses all unsafe behaviour and condition data and propose trends improvement actions,* Perform daily inspections using "safety tools" (e.g. JSA's Method statements, PTW, compliance check lists, Comply/ Intervene/Care check lists); Check regularly the Actions Tracking Register and advise the Construction Lead & Head of Projects on actions closure progress,<br>* Daily PTW review to ensure all PTW's and supporting documentation requirements are fully and properly implemented; participate in incident investigation and provide information to the Construction lead and lead any incident data analysis and trends identification.* Any activity not immediately endangering the personnel but not in line with Contractor Project Procedures, not respecting the Country HSE Regulations and not in line with International Standards, shall be immediately communicated to Contractor HSE officer or Construction supervisor for immediate corrective action.<br>* Identify application opportunities of best practices for construction & Safety technologies and techniques and assess contractors adequacy of their construction/Safety plan and techniques/strategies. Give feedback to Project head on safety resource requirements and safety skills required for execution of Subsea pipeline repair project.* Determine Safety Shutdown requirements for Project scope.<br>* Support the discussions with respective Operations (Offshore/Subsea) Representatives on day today Safety of Construction activities and planning* Assist and support the HSE - Offshore to Implement the Project Safety Plan and ensure the effective implementation of the Contractors' Project Safety Management System and Procedures during brownfield construction including:<br>* HSE Risk Management Program to ensure that project-specific risks are identified, assessed, mitigated via reduced consequence and likelihood, and communicated, enabling project to be executed safely and efficiently and meeting project objectives.* Ensure that risks mitigations include documented method statements and Job-Safety Analyses. Aware of the Risk related to Subsea pipelines, Basic Marine traffic management aspects, Inspection of the various marine vessels like Diving support Vessels, Jack up Barges & Marine Support Vessels and Offshore emergency protocols and communication.<br>* HSE Audit and Verification Programs to ensure that risk controls and barriers are properly implemented.* This includes regular and proactive safety inspections covering all work activity and locations. Monitor Contractor's activities for compliance with Contractor approved Project HSE procedures, during installation and hook-up phases offshore, liaise with Company team, Contractor, sub-contractor, vendors suppliers as needed; develop strong working relationships with Contractor and Sub-contractor SHE personnel.<br>* HSE Training Program to ensure competency of workforce and increase awareness and understanding of safe working practices. This includes initial onboarding and induction training for all project team with periodic follow-up; supervisory development training; task-specific training.* Emergency Response Plan/Bridging Documents to ensure that all likely emergency response scenarios are identified, assessed and contingency measures put in place.<br>* Coordinates with Contractor Emergency Response Team to ensure the effective implementation of the Contractors' Emergency Response Plans* Occupational Health Program to ensure the health and wellbeing of project team<br>* Incident Investigation to ensure that HSE incidents, and near misses are identified, recorded, investigated and resolved to ensure safe working practices are maintained and improved.* HSE Reporting Program using Leading & Lagging Key Performance Indicators to monitor HSE performance against objectives; and to communicate and report on HSE performance, HSE issues and risks, and developing trends to Head Projects and in alignment with Offshore Asset<br>* The most effective method for controlling various safety hazards, within work environments Offshore/Subsea and implementation of control measures (engineering, work practices and/or personal protective equipment), to reduce Safety exposure risk.* Identification of job-groups requiring periodic Safety surveillance, based on the potential for exposure to Safety risks.</p><br><br><ul>
<li>Bachelor Degree in Safety, Marine Engineering/Science/LPE & related subject with Industrial safety certification from a Professional body (NEBOSH) either Nebosh National/ International Diploma in Occupational Health and Safety, or higher (BSc., PgCert, pgDip, MSc.)</li>
<li>10 years varied experience in safety operations within the oil and gas industry including Offshore/Subsea Pipeline Installation /Diving Operations working knowledge.</li>
<li>Minimum of 05 years' experience in a supervisory capacity of health & safety management & Specific experience in managing EPCI type contract & have good understanding of O&G safe work practices.</li>
<li>Knowledge and proficiency in HSE Regulations and Best practices (OSHA, ISO 14001, OHSAS 18001, SOLAS IMCA requirements i.e. Diving & Lifting)</li>
<li>Taproot© Root Cause Analysis or internationally recognized equivalent</li>
<li>OPITO BOSIET or T-HUET and Offshore Sea Survival</li>
<li>Knowledge of Offshore Requirements for Lifting Operations</li>
<li>H2S awareness & mitigation plan implementation on Live Facilities</li>
<li>Knowledge of International Oil & Gas Producers Reports (IOGP)</li>
<li>Behavioural Based /IIF Safety program</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Day Rate in USD Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>10 Hours / 6 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>1 year, with possible extension</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
<strong>Company Description<br><br></strong><strong>Raffles Hotels & Resorts<br><br></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.<br><br><strong>Fairmont Hotels & Resorts<br><br></strong>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><br><strong>About Raffles & Fairmont Doha<br><br></strong>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.<br><br>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.<br><br>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.<br><br>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.<br><br><strong>About The Application Process<br><br></strong>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Bartender.<br><br>The Bartender at Raffles & Fairmont Doha is responsible for preparing and serving beverages, including cocktails, wines, and spirits, to guests while providing exceptional service that reflects the luxury and sophistication of the brand. The role requires a strong knowledge of mixology, excellent interpersonal skills, and the ability to create an inviting atmosphere for guests.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences.</li><li>Provide excellent guest service with a friendly, professional, and courteous demeanor.</li><li>Maintain a clean and organized bar area, including stocking supplies and managing inventory.</li><li>Engage with guests to provide recommendations, answer questions, and enhance their overall experience.</li><li>Follow all health, safety, and sanitation standards in handling food and beverages.</li><li>Check identification of guests to verify age requirements for alcohol consumption.</li><li>Handle cash and process payments accurately and efficiently.</li><li>Collaborate with the F&B team to ensure smooth bar operations and exceptional guest satisfaction.</li><li>Attend training sessions to stay updated on new products, techniques, and hospitality standards.</li><li>Assist with opening and closing duties, including cash reconciliation and cleaning.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What will you bring to this role?<br><br></strong><ul><li>Previous bartending experience, preferably in a luxury hotel or upscale bar setting.</li><li>Strong knowledge of cocktails, wine, spirits, and other beverages.</li><li>Excellent communication and customer service skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Attention to detail and commitment to quality and presentation.</li><li>Basic math skills for handling transactions and inventory.</li><li>Fluent in English; additional language skills are an advantage.</li><li>Ability to stand for long periods and perform physical tasks related to the role.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized<br><br></li></ul>Additional Information<br><br><strong>Employee Benefits<br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong>Our Values<br><br></strong>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.<br><br>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging: We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.<br><br>Integrity: We build trust through mutual respect and being authentic.<br><br><strong>Diversity & Inclusion<br><br></strong>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125049<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br><br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。<strong>最高の仕事をして</strong> 、<strong>目標を達成し</strong> 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
<strong><strong>JOB DESCRIPTION <br><br></strong></strong><strong>Roles & Responsibilities:<br><br></strong><ul><li>Strong expertise in enterprise technology architecture, cloud computing, and Data & AI platform ecosystems</li><li>Experience leading large-scale technology transformation programmes across government and enterprise sectors.</li><li>Strong understanding of Data Governance, AI governance, cybersecurity controls, and secure AI deployment practices.</li><li>Proven capability in developing and commercializing technology offerings, accelerators, and reusable solution frameworks<br><br></li></ul><strong><strong>Experience:<br><br></strong></strong><ul><li>Minimum 15+ years of experience in enterprise technology consulting, multi-cloud architecture, data platform delivery, and AI technology.</li><li>Minimum 6 years in leadership role managing a large managed services business along with medium to large-sized team resources.</li><li>Deep expertise in sovereign architecture, multi-cloud strategy, Azure / AWS / GCP ecosystems, private cloud, Oracle, and Informatica platforms.</li><li>Proven experience in cybersecurity-aligned architecture and compliance with data sovereignty and security frameworks <br><br></li></ul><strong><strong> RESPONSIBILITIES <br><br></strong></strong><strong>Roles & Responsibilities:<br><br></strong><ul><li>Strong expertise in enterprise technology architecture, cloud computing, and Data & AI platform ecosystems</li><li>Experience leading large-scale technology transformation programmes across government and enterprise sectors.</li><li>Strong understanding of Data Governance, AI governance, cybersecurity controls, and secure AI deployment practices.</li><li>Proven capability in developing and commercializing technology offerings, accelerators, and reusable solution frameworks<br><br></li></ul><strong><strong>Experience:<br><br></strong></strong><ul><li>Minimum 15+ years of experience in enterprise technology consulting, multi-cloud architecture, data platform delivery, and AI technology.</li><li>Minimum 6 years in leadership role managing a large managed services business along with medium to large-sized team resources.</li><li>Deep expertise in sovereign architecture, multi-cloud strategy, Azure / AWS / GCP ecosystems, private cloud, Oracle, and Informatica platforms.</li><li>Proven experience in cybersecurity-aligned architecture and compliance with data sovereignty and security frameworks <br><br></li></ul><strong><strong>Skills:<br><br></strong></strong><ul><li>Strong expertise in Data & AI strategy, including Data Governance, Advanced Analytics, AI/ML, and Generative AI.</li><li>Experience leading large-scale technology transformation programmes across government and enterprise sectors.</li><li>Strong understanding of Data Governance, AI governance, cybersecurity controls, and secure AI deployment practices.</li><li>Proven capability in developing and commercializing technology offerings, accelerators, and reusable solution frameworks<br><br></li></ul><strong><strong>Technical Skills: <br><br></strong></strong><ul><li>Sovereign Architecture & Multi-Cloud Strategy</li><li>Enterprise Data Architecture & Informatica</li><li>Cybersecurity Alignment & Zero-Trust Architecture</li><li>Technology P&L & Commercial Structuring</li><li>AI Transformation & Adoption Frameworks</li><li>Cloud AI Platforms (Azure / AWS / GCP)</li><li>Oracle Ecosystem & Enterprise Integration<br><br></li></ul><strong><strong>Strategic:<br><br></strong></strong><ul><li>Define and own the strategic roadmap for the Technology Practice, covering sovereign architecture, multi-cloud, data platforms, AI infrastructure, and cybersecurity alignment.</li><li>Grow revenue and expand malomatia's technology consulting footprint across Qatar's government and enterprise sectors.</li><li>Identify, assess, and pursue emerging technology opportunities (e.g., edge AI, sovereign cloud, private LLM infrastructure, zero-trust architecture).</li><li>Set P&L targets, build business cases for technology investment, and report practice performance to the BU Leader and Board.</li><li>Drive revenue growth by shaping sovereign technology solutions, leading high-performing teams, governing large-scale programmes, and building trusted executive relationships across government and enterprise sectors.</li><li>Originate and secure strategic technology advisory and solutioning engagements, lead complex RFPs and commercial structuring, and strengthen ecosystem partnerships to deliver secure, scalable, and value-driven multi-cloud solutions.</li><li>Shape malomatia's sovereign Data & AI technology vision, ensuring offerings are aligned to Qatar's national digital agenda and regulatory frameworks.</li><li>Advise clients on multi-cloud strategy, sovereign cloud adoption, private AI infrastructure, and enterprise data architecture decisions.</li><li>Establish and strengthen trusted relationships with CIOs, CTOs, CISOs, and key stakeholders across strategic government and enterprise organizations in Qatar, while engaging with regulators and public sector entities on sovereign AI, data localization, and cybersecurity compliance matters.</li><li>Develop and expand strategic partnerships with hyperscalers, technology vendors, and sovereign infrastructure providers, while collaborating closely with Advisory and Delivery teams to ensure commercially viable and client-ready technology solutions.<br><br></li></ul><strong><strong>Operational:<br><br></strong></strong><ul><li>Provide executive oversight for technology architecture, platform delivery, and AI implementation engagements, ensuring successful execution and alignment with client objectives.</li><li>Lead technical solutioning activities for major programmes, including architecture assessments, platform selection, solution design, and proof-of-concept development</li><li>Develop and commercialize technology offerings focused on multi-cloud platforms, enterprise data ecosystems, and AI infrastructure capabilities</li><li>Maintain and enhance the organization’s technology capability framework by identifying skill gaps and driving targeted hiring, training, and capability development initiatives</li><li>Build and maintain reusable technical assets including reference architectures, solution blueprints, and delivery accelerators to improve efficiency and consistency.</li><li>Establish and manage partnerships with technology vendors and training providers to strengthen technical expertise across emerging platforms & tools</li><li>Manage critical delivery escalations and provide direct intervention to resolve complex technical and programme-related issues impacting client outcomes.</li><li>Ensure all technology engagements comply with cybersecurity standards, data privacy regulations, and sovereign infrastructure requirements.</li><li>Oversee resource allocation and workforce planning across Technology Practice, ensuring effective utilization of specialized talent across concurrent engagements</li><li>Manage critical delivery escalations and provide direct intervention to resolve complex technical and programme-related issues impacting client outcomes</li><li>Ensure all technology engagements comply with cybersecurity standards, data privacy regulations, and sovereign infrastructure requirements</li><li>Monitor and manage practice financial performance, including billing, profitability, utilization, and cost optimization, while taking corrective action where required.</li><li>Review and approve statements of work, resource plans, delivery models, and commercial terms for technology engagements.</li><li>Establish and enforce governance, architecture assurance, quality control, and compliance standards across all engagements, while providing regular performance, pipeline, and capability updates to business leadership.<br><br></li></ul><strong>People Management<br><br></strong><strong>Culture <br><br></strong><ul><li>Ensures the culture of the practice is aligned to the overall culture and ways of working of malomatia<br><br></li></ul><strong>Career Planning & Development <br><br></strong><ul><li>Track the progress and offer support for the advancement of knowledge and skills. </li><li>Provides guidance and direction to direct reports by managing their performance through appropriate feedback, coaching and counseling. </li><li>Provides inputs about project team members in their performance appraisal and recommendations for promotion and bonuses/incentives.</li><li>Provides input and guidance into the project resourcing and actively participates in recruitment and retention activities.</li><li>Supports leadership & functional capability building initiatives through training as per organization’s guidelines.</li><li>Facilitates succession planning for critical roles within the practice unit.<br><br></li></ul><strong>Employee Engagement <br><br></strong><ul><li>Provides strong, dynamic leadership that mentors, develops, and guides employees to efficiently perform and achieve customer delivery excellence. </li><li>Fosters high level of employee engagement and retention of talent.<br><br></li></ul><strong><strong>Education:<br><br></strong></strong><strong> QUALIFICATIONS <br><br></strong><ul><li>Bachelor's degree in Engineering, Economics, Computer Science, or a related discipline. </li><li>Master's degree (MBA, MSc) from a recognized institution is strongly preferred.</li><li>Relevant professional certifications in cloud platforms and enterprise architecture are highly valued. <br><br></li></ul><strong><strong>About Malomatia<br><br></strong></strong><strong> ABOUT US <br><br></strong>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br><strong>Our mission<br><br></strong>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br><strong>Our vision<br><br></strong>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br><strong>Driving change that makes a real impact<br><br></strong>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br><strong><strong> ABOUT THE TEAM <br><br></strong></strong>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26123354<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> Conference Centre Street, West Bay, PO Box 9282, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><strong>About the location:<br><br></strong>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><strong>Our Team<br><br></strong>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br><br><strong>What You Will Do<br><br></strong>Assistant Manager who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests.<br><br><ul><li>In-charge in Department's planning, organizing, controlling and directing the work of employees in the outlet, ensuring guest satisfaction</li><li>Communicates with employees to ensure operational needs are met</li><li>Attends regular operational meetings to ensure effective coordination and cooperation between departments</li><li>Controls labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control</li><li>Takes an active role to meet the outlet financial goals</li><li>Maintains knowledge of competition and industry trends</li><li>Provides knowledge and skill training to the team both on the job and classroom training</li><li>Supports the entire Food and Beverage operation, including managing other areas if necessary</li><li>Remains calm and alert, especially during emergency situations, heavy hotel activity, serving as a role model for the staff and other employees</li><li>Anticipates guest needs, ascertain satisfaction, offers suggestions, and responds urgently and appropriately to guest concerns and requests</li><li>Observes the physical condition of facilities and equipment in the outlet and makes recommendations for corrections and improvements as needed</li><li>Communicates with guests and employees using a positive and clear speaking voice</li><li>Listens to understand requests, responds with appropriate actions, and provides accurate information</li><li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Work harmoniously and professionally with co-workers and supervisors<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>3-5 years of experience in related field</li><li>Excellent command in English, Arabic is an advantage</li><li>Service Passion for Luxury Hospitality and have an eye to details.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Opportunities to build a successful career with global potential</li><li>Unique strong culture - diversity of 50 different nationalities</li><li>Excellent Training and Development opportunities</li><li>Employee Recognition Programs</li><li>Complimentary nights at FS Hotels Worldwide</li><li>Paid annual home leave tickets</li><li>Complimentary meals in employee restaurants</li><li>Free transportation to work</li><li>Medical coverage<br><br></li></ul><strong>Work Authorization <br><br></strong>Hotel will apply for the work authorization for a successful candidate.<br><br><strong>Learn More About Employment With Four Seasons<br><br></strong>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasonsJobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/FourSeasonsJobs
<strong>Company Description<br><br></strong><strong>Raffles Hotels & Resorts<br><br></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.<br><br><strong>Fairmont Hotels & Resorts<br><br></strong>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><br><strong>About Raffles & Fairmont Doha<br><br></strong>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.<br><br>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.<br><br>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.<br><br>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.<br><br><strong>About The Application Process<br><br></strong>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Bartender.<br><br>The Bartender at Raffles & Fairmont Doha is responsible for preparing and serving beverages, including cocktails, wines, and spirits, to guests while providing exceptional service that reflects the luxury and sophistication of the brand. The role requires a strong knowledge of mixology, excellent interpersonal skills, and the ability to create an inviting atmosphere for guests.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences.</li><li>Provide excellent guest service with a friendly, professional, and courteous demeanor.</li><li>Maintain a clean and organized bar area, including stocking supplies and managing inventory.</li><li>Engage with guests to provide recommendations, answer questions, and enhance their overall experience.</li><li>Follow all health, safety, and sanitation standards in handling food and beverages.</li><li>Check identification of guests to verify age requirements for alcohol consumption.</li><li>Handle cash and process payments accurately and efficiently.</li><li>Collaborate with the F&B team to ensure smooth bar operations and exceptional guest satisfaction.</li><li>Attend training sessions to stay updated on new products, techniques, and hospitality standards.</li><li>Assist with opening and closing duties, including cash reconciliation and cleaning.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What will you bring to this role?<br><br></strong><ul><li>Previous bartending experience, preferably in a luxury hotel or upscale bar setting.</li><li>Strong knowledge of cocktails, wine, spirits, and other beverages.</li><li>Excellent communication and customer service skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Attention to detail and commitment to quality and presentation.</li><li>Basic math skills for handling transactions and inventory.</li><li>Fluent in English; additional language skills are an advantage.</li><li>Ability to stand for long periods and perform physical tasks related to the role.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized<br><br></li></ul>Additional Information<br><br><strong>Employee Benefits<br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong>Our Values<br><br></strong>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.<br><br>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging: We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.<br><br>Integrity: We build trust through mutual respect and being authentic.<br><br><strong>Diversity & Inclusion<br><br></strong>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br><p><span><b>About the location:</b> </span></p><br><br><p><span>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</span></p><br><br><p><span><b>Our Team:</b></span></p><br><br><p><span>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. </span></p><br><br><p><b>What you will do</b></p><br><br><p>Assistant Manager who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests.</p><br><br><ul><li>In-charge in Department's planning, organizing, controlling and directing the work of employees in the outlet, ensuring guest satisfaction</li><li>Communicates with employees to ensure operational needs are met</li><li>Attends regular operational meetings to ensure effective coordination and cooperation between departments</li><li>Controls labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control</li><li>Takes an active role to meet the outlet financial goals</li><li>Maintains knowledge of competition and industry trends</li><li>Provides knowledge and skill training to the team both on the job and classroom training</li><li>Supports the entire Food and Beverage operation, including managing other areas if necessary</li><li>Remains calm and alert, especially during emergency situations, heavy hotel activity, serving as a role model for the staff and other employees</li><li>Anticipates guest needs, ascertain satisfaction, offers suggestions, and responds urgently and appropriately to guest concerns and requests</li><li>Observes the physical condition of facilities and equipment in the outlet and makes recommendations for corrections and improvements as needed</li><li>Communicates with guests and employees using a positive and clear speaking voice</li><li>Listens to understand requests, responds with appropriate actions, and provides accurate information</li><li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Work harmoniously and professionally with co-workers and supervisors</li></ul><br><p><b>What you bring</b></p><br><br><ul><li>3-5 years of experience in related field</li><li>Excellent command in English, Arabic is an advantage</li><li>Service Passion for Luxury Hospitality and have an eye to details.</li></ul><p> <br><b>What we offer: </b></p><br><br><ul><li>Opportunities to build a successful career with global potential</li><li>Unique strong culture - diversity of 50 different nationalities</li><li>Excellent Training and Development opportunities</li><li>Employee Recognition Programs</li><li>Complimentary nights at FS Hotels Worldwide</li><li>Paid annual home leave tickets</li><li>Complimentary meals in employee restaurants</li><li>Free transportation to work</li><li>Medical coverage</li></ul><br><p><b>Work Authorization </b></p><br><br><p>Hotel will apply for the work authorization for a successful candidate. </p><br><br><p><b>Learn more about employment with Four Seasons:</b></p><br><br><p>You could also learn more about employment with Four Seasons via the following channels: </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>http://jobs.fourseasons.com </p><br><br><p>https://twitter.com/FourSeasonsJobs</p><br><br><br><br><br><br><br> </div>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability and Departmental Budgets<br>• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews financial reports and statements to determine how Operations is performing against budget.<br>• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.<br>• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.<br>• Strives to maintain profit margins without compromising guest or employee satisfaction.<br>• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.<br>• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Makes and executes key decisions to keep property moving forward towards achievement of goals.<br>Managing Property Operations<br>• Strives to improve service performance.<br>• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.<br>• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Ensures core elements of the service strategy are in place to produce the desired results.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>Leading Property Operations Teams<br>• Establishes a vision for product and service delivery on property.<br>• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.<br>• Ensures employees are treated fairly and equitably.<br>Managing and Conducting Human Resources Activities<br>• Observes service behaviors of employees and providing feedback to individuals and/or managers.<br>• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.<br>• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Stays knowledgeable of leadership talent in the property.<br>• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>JOB SUMMARY<br>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• <br>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Understanding Market Opportunities & Driving Revenue<br>• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>• Partners with group/catering counterpart to effectively manage the business opportunity.<br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the .<br>• Handles all opportunities if property does not participate in an EBC.<br>• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.<br>• Focuses efforts on group/catering accounts with significant potential sales revenue.<br>• Develops effective group/catering sales plans and actions.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by upselling packages and creative food and beverage.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for each property based on market conditions and individual property needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Providing Exceptional Customer Service<br>• Handles complex business with significant revenue potential as well as significant customer expectations.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Provides excellent customer service in order to grow share of the account.<br>• Executes brand’s Customer Service Standards and property’s Brand Standards.<br>• Executes and supports the business Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Uses sales resources and administrative/support staff.<br>Additional Responsibilities<br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• <br>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Understanding Market Opportunities & Driving Revenue<br>• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>• Partners with group/catering counterpart to effectively manage the business opportunity.<br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the .<br>• Handles all opportunities if property does not participate in an EBC.<br>• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.<br>• Focuses efforts on group/catering accounts with significant potential sales revenue.<br>• Develops effective group/catering sales plans and actions.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by upselling packages and creative food and beverage.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for each property based on market conditions and individual property needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Providing Exceptional Customer Service<br>• Handles complex business with significant revenue potential as well as significant customer expectations.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Provides excellent customer service in order to grow share of the account.<br>• Executes brand’s Customer Service Standards and property’s Brand Standards.<br>• Executes and supports the business Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Uses sales resources and administrative/support staff.<br>Additional Responsibilities<br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>