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Confidential
Qatar - Doha
We are currently seeking an experienced Internal Audit Manager to join our organization as part of our continued commitment to strengthening governance, risk management, and internal controls.<br>The role is responsible for leading internal audit activities, evaluating operational and financial processes, ensuring compliance with applicable regulations and company policies, and providing recommendations to improve efficiency and mitigate risks across the business.<br>Job Responsibilities:• Develop, implement, and manage the annual internal audit plan based on risk assessments and business priorities.• Conduct financial, operational, compliance, and process audits to evaluate the effectiveness of internal controls and risk management practices.• Review and assess company policies, procedures, and business operations to identify control gaps and areas for improvement.• Prepare audit reports, present findings and recommendations to senior management, and monitor the implementation of corrective actions.• Ensure compliance with applicable laws, regulations, internal policies, and corporate governance requirements.• Lead, mentor, and support audit team members while promoting best practices in internal auditing and risk management.• Coordinate with external auditors, regulatory bodies, and management on audit-related matters as required.<br>Qualifications:• Bachelor’s degree in Accounting, Finance, Auditing, Business Administration, or a related field.• Minimum 10 years of experience in internal auditing, risk management, compliance, or finance, with at least 3 years in a managerial role.• Professional certification such as CIA (Certified Internal Auditor), CPA (Certified Public Accountant), ACCA, or equivalent is preferred.• Strong knowledge of internal audit methodologies, risk assessment, internal controls, corporate governance, and regulatory compliance.• Excellent analytical, reporting, communication, and stakeholder management skills.• Proficiency in Microsoft Office applications and audit management/reporting tools.<br>If you have relevant experience and are interested in exploring this opportunity:Please complete and submit the Application Form. Submit your latest CV through Easy Apply.
Confidential
Qatar - Doha
A leading hospitality and dining organisation in Qatar is seeking talented professionals to join its growing team. Known for delivering exceptional guest experiences, the organisation operates premium dining destinations that combine quality, innovation, and outstanding service. With a strong commitment to employee development and operational excellence, the company offers a dynamic and rewarding environment for individuals looking to advance their careers in the hospitality industry.<br>About the Role<br>A leading hospitality organisation in Doha is seeking an experienced and proactive Human Resources Manager to lead and oversee all HR functions. The successful candidate will be responsible for recruitment, employee relations, performance management, training and development, payroll oversight, HR compliance, and fostering a positive workplace culture. This role offers an excellent opportunity to contribute to the growth and success of a dynamic organisation while driving people-focused initiatives and operational excellence.<br>Qualifications<br>Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications such as SHRM or CIPD are an advantage Minimum of 5 years of experience in Human Resources, with at least 2 years in a managerial role Strong hospitality background is essential, preferably within restaurants, hotels, catering, or F&B operations Proven experience in recruitment, onboarding, and talent acquisition Strong knowledge of employee relations, conflict resolution, and workplace disciplinary processes Familiarity with payroll, benefits administration, and HR compliance Experience in training and development, performance management, and employee engagement Strong organisational, communication, and leadership skills Proven ability to foster a positive and inclusive workplace culture Knowledge of Qatar Labour Law and local HR regulations<br> What We Offer:<br>Competitive compensation package based on experience and qualifications. Opportunity to lead a growing hospitality group with ambitious expansion plans. Long-term career growth and executive leadership opportunities.
Qatar - Doha
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey preparing and monitoring individual development plans, organising training activities, and supporting them through learning and development opportunities. You will also support the Property Leadership Team with advice on how best to improve team member’s skills and capabilities in order to ensure customer satisfaction.<br><br>Qualifications<br><br>Qualifications<br><br>Bachelor Degree in Human Resources or Hotel Management.<br><br>Minimum of 3 years work experience in learning function Experienced in adult learning or a similar environment Experienced in managing diverse cultures Experience in hotel operation is preferred Self-motivated with proven ability to deliver quality solutions within tight deadlines Strong facilitation skills and ability to deliver programs and present to audience Strong communication skills in English Strong in project management and process management, analytical and strategic thinking/decision making Detailed oriented, good execution and follow up<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Qatar - Doha
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey preparing and monitoring individual development plans, organising training activities, and supporting them through learning and development opportunities. You will also support the Property Leadership Team with advice on how best to improve team member’s skills and capabilities in order to ensure customer satisfaction.<br><br>Qualifications<br><br>Qualifications<br><br>Bachelor Degree in Human Resources or Hotel Management.<br><br>Minimum of 3 years work experience in learning function Experienced in adult learning or a similar environment Experienced in managing diverse cultures Experience in hotel operation is preferred Self-motivated with proven ability to deliver quality solutions within tight deadlines Strong facilitation skills and ability to deliver programs and present to audience Strong communication skills in English Strong in project management and process management, analytical and strategic thinking/decision making Detailed oriented, good execution and follow up<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Confidential
Qatar - Doha
A leading hospitality and dining organisation in Qatar is seeking talented professionals to join its growing team. Known for delivering exceptional guest experiences, the organisation operates premium dining destinations that combine quality, innovation, and outstanding service. With a strong commitment to employee development and operational excellence, the company offers a dynamic and rewarding environment for individuals looking to advance their careers in the hospitality industry.<br>About the Role<br>A leading hospitality organisation in Doha is seeking an experienced and proactive Human Resources Manager to lead and oversee all HR functions. The successful candidate will be responsible for recruitment, employee relations, performance management, training and development, payroll oversight, HR compliance, and fostering a positive workplace culture. This role offers an excellent opportunity to contribute to the growth and success of a dynamic organisation while driving people-focused initiatives and operational excellence.<br>Qualifications<br>Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications such as SHRM or CIPD are an advantage Minimum of 5 years of experience in Human Resources, with at least 2 years in a managerial role Strong hospitality background is essential, preferably within restaurants, hotels, catering, or F&B operations Proven experience in recruitment, onboarding, and talent acquisition Strong knowledge of employee relations, conflict resolution, and workplace disciplinary processes Familiarity with payroll, benefits administration, and HR compliance Experience in training and development, performance management, and employee engagement Strong organisational, communication, and leadership skills Proven ability to foster a positive and inclusive workplace culture Knowledge of Qatar Labour Law and local HR regulations<br> What We Offer:<br>Competitive compensation package based on experience and qualifications. Opportunity to lead a growing hospitality group with ambitious expansion plans. Long-term career growth and executive leadership opportunities.
Qatar - Doha
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey preparing and monitoring individual development plans, organising training activities, and supporting them through learning and development opportunities. You will also support the Property Leadership Team with advice on how best to improve team member’s skills and capabilities in order to ensure customer satisfaction.<br><br>Qualifications<br><br>Qualifications<br><br>Bachelor Degree in Human Resources or Hotel Management.<br><br>Minimum of 3 years work experience in learning function Experienced in adult learning or a similar environment Experienced in managing diverse cultures Experience in hotel operation is preferred Self-motivated with proven ability to deliver quality solutions within tight deadlines Strong facilitation skills and ability to deliver programs and present to audience Strong communication skills in English Strong in project management and process management, analytical and strategic thinking/decision making Detailed oriented, good execution and follow up<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Qatar - Doha
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>As Learning Manager, you will be a role model for our Team Members. From day one, you will be involved in their journey preparing and monitoring individual development plans, organising training activities, and supporting them through learning and development opportunities. You will also support the Property Leadership Team with advice on how best to improve team member’s skills and capabilities in order to ensure customer satisfaction.<br><br>Qualifications<br><br>Qualifications<br><br>Bachelor Degree in Human Resources or Hotel Management.<br><br>Minimum of 3 years work experience in learning function Experienced in adult learning or a similar environment Experienced in managing diverse cultures Experience in hotel operation is preferred Self-motivated with proven ability to deliver quality solutions within tight deadlines Strong facilitation skills and ability to deliver programs and present to audience Strong communication skills in English Strong in project management and process management, analytical and strategic thinking/decision making Detailed oriented, good execution and follow up<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Confidential
Qatar - Doha
A leading hospitality and dining organisation in Qatar is seeking talented professionals to join its growing team. Known for delivering exceptional guest experiences, the organisation operates premium dining destinations that combine quality, innovation, and outstanding service. With a strong commitment to employee development and operational excellence, the company offers a dynamic and rewarding environment for individuals looking to advance their careers in the hospitality industry.<br>About the Role<br>A leading hospitality organisation in Doha is seeking an experienced and proactive Human Resources Manager to lead and oversee all HR functions. The successful candidate will be responsible for recruitment, employee relations, performance management, training and development, payroll oversight, HR compliance, and fostering a positive workplace culture. This role offers an excellent opportunity to contribute to the growth and success of a dynamic organisation while driving people-focused initiatives and operational excellence.<br>Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications such as SHRM or CIPD are an advantage Minimum of 5 years of experience in Human Resources, with at least 2 years in a managerial role Strong hospitality background is essential, preferably within restaurants, hotels, catering, or F&B operations Proven experience in recruitment, onboarding, and talent acquisition Strong knowledge of employee relations, conflict resolution, and workplace disciplinary processes Familiarity with payroll, benefits administration, and HR compliance Experience in training and development, performance management, and employee engagement Strong organisational, communication, and leadership skills Proven ability to foster a positive and inclusive workplace culture Knowledge of Qatar Labour Law and local HR regulations
Qatar - Doha
We are seeking an experienced and dynamic Relationship Manager to join our growing team at Doha Bank. In this role, you will be responsible for developing new business opportunities, managing a portfolio of corporate clients, and providing tailored financial solutions to meet their evolving needs. Candidates with experience in sectors such as Trading & Manufacturing, Services, Contracting, Real Estate, and Small and Medium Enterprises (SME) are highly encouraged to apply.<br>Key Responsibilities:Develop and manage strong, lasting relationships with corporate clients to ensure high customer satisfaction and retention. Identify and pursue new corporate credit sales opportunities to expand Doha Bank’s portfolio. Collaborate with Section Heads and Department Heads to implement corporate banking strategies and business plans. Provide expert advice to clients on suitable banking products and solutions. Manage daily account activities and coordinate service delivery for high-tier corporate clients. Oversee financial statement assessments and guide Relationship Officers on portfolio management. Lead cross-selling efforts across Wholesale Banking teams to maximize revenue potential. Promote Doha Bank’s products and services, ensuring competitive pricing and seamless implementation.<br>What We’re Looking For:University degree in Business, Finance, or related field (Master’s degree or CFA qualification is a plus). Minimum 10 years of experience in Corporate Banking or a similar role within the banking industry. Strong sales, relationship management, negotiation, and influencing skills. Excellent communication skills in English; Arabic language skills are highly desirable. A strategic thinker with a client-centric approach and a passion for business growth.<br>Why Doha Bank? Work with one of the region’s leading financial institutions. Drive meaningful client relationships and shape innovative banking solutions. Competitive compensation and career advancement opportunities. Be part of a dynamic, supportive, and high-performing team.
Confidential
Qatar - Doha
A leading hospitality and dining organisation in Qatar is seeking talented professionals to join its growing team. Known for delivering exceptional guest experiences, the organisation operates premium dining destinations that combine quality, innovation, and outstanding service. With a strong commitment to employee development and operational excellence, the company offers a dynamic and rewarding environment for individuals looking to advance their careers in the hospitality industry.<br>About the Role<br>A leading hospitality organisation in Doha is seeking an experienced and proactive Human Resources Manager to lead and oversee all HR functions. The successful candidate will be responsible for recruitment, employee relations, performance management, training and development, payroll oversight, HR compliance, and fostering a positive workplace culture. This role offers an excellent opportunity to contribute to the growth and success of a dynamic organisation while driving people-focused initiatives and operational excellence.<br>Qualifications Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications such as SHRM or CIPD are an advantage Minimum of 5 years of experience in Human Resources, with at least 2 years in a managerial role Strong hospitality background is essential, preferably within restaurants, hotels, catering, or F&B operations Proven experience in recruitment, onboarding, and talent acquisition Strong knowledge of employee relations, conflict resolution, and workplace disciplinary processes Familiarity with payroll, benefits administration, and HR compliance Experience in training and development, performance management, and employee engagement Strong organisational, communication, and leadership skills Proven ability to foster a positive and inclusive workplace culture Knowledge of Qatar Labour Law and local HR regulations
Qatar - Doha
We are seeking an experienced and dynamic Relationship Manager to join our growing team at Doha Bank. In this role, you will be responsible for developing new business opportunities, managing a portfolio of corporate clients, and providing tailored financial solutions to meet their evolving needs. Candidates with experience in sectors such as Trading & Manufacturing, Services, Contracting, Real Estate, and Small and Medium Enterprises (SME) are highly encouraged to apply.<br>Key Responsibilities:Develop and manage strong, lasting relationships with corporate clients to ensure high customer satisfaction and retention. Identify and pursue new corporate credit sales opportunities to expand Doha Bank’s portfolio. Collaborate with Section Heads and Department Heads to implement corporate banking strategies and business plans. Provide expert advice to clients on suitable banking products and solutions. Manage daily account activities and coordinate service delivery for high-tier corporate clients. Oversee financial statement assessments and guide Relationship Officers on portfolio management. Lead cross-selling efforts across Wholesale Banking teams to maximize revenue potential. Promote Doha Bank’s products and services, ensuring competitive pricing and seamless implementation.<br>What We’re Looking For:University degree in Business, Finance, or related field (Master’s degree or CFA qualification is a plus). Minimum 10 years of experience in Corporate Banking or a similar role within the banking industry. Strong sales, relationship management, negotiation, and influencing skills. Excellent communication skills in English; Arabic language skills are highly desirable. A strategic thinker with a client-centric approach and a passion for business growth.<br>Why Doha Bank? Work with one of the region’s leading financial institutions. Drive meaningful client relationships and shape innovative banking solutions. Competitive compensation and career advancement opportunities. Be part of a dynamic, supportive, and high-performing team.
toto
Qatar
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Risk Manager is responsible for identifying, assessing, and mitigating potential risks to an organization. They help develop strategies to minimize the adverse effects of risks, ensure compliance with industry regulations, and protect the organization's assets.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Analyze the organization's operations, processes, and activities to identify potential risks.</p><br>
<p>Assess the likelihood and impact of these risks.</p><br>
<p>Develop and implement strategies to mitigate identified risks.</p><br>
<p>Recommend and help implement control measures. </p><br>
<p>Ensure that risk mitigation actions are aligned with the organization’s objectives.</p><br>
<p>Continuously monitor risk factors and report on risk levels.</p><br>
<p>Prepare and present risk management reports to senior leadership and stakeholders</p><br>
<p>Ensure that the company complies with industry regulations and internal policies.</p><br>
<p>Develop and maintain risk management policies and procedures.</p><br>
<p>Collaborate with various departments to integrate risk management practices.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Train staff on risk management policies and procedures</p><br>
<p>Lead crisis management efforts in case risks materialize.</p><br>
<p>Develop and implement emergency response strategies.</p><br>
<p>Conduct periodic internal risk audits and collaborate with external auditors.</p><br>
<p>Recommend improvements based on audit findings</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong analytical and problem-solving skills.</p><br>
<p>Knowledge of risk management frameworks and methodologies.</p><br>
<p>Ability to work under pressure and make decisions quickly.</p><br>
<p>Strong communication and presentation skills.</p><br>
<p><span><span><span>Knowledge of ERP systems, particularly SAP functional skills</span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Business Understanding & process analysis L4<br>Data Analysis L4<br>Financial Analysis tools and techniques L4<br>Governance, IA and control tools and techniques L4<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Risk analysis & control assessment techniques L4<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering or any related field<br><br><br><br>
</div>
Qatar - Doha
Occupational Health and Safety Manager with 19+ years of experience in large-scale infrastructure and utilities projects in Qatar, including roads, drainage, sewerage, micro-tunnelling, and urban utility rehabilitation. Specialized in building strong safety cultures, leading high-performing safety teams, and integrating safety into project delivery, ensuring health and safety is treated as core business value rather than only a compliance requirement. Key achievements:· Developed high-performing safety teams and strengthened the capability and mindset of safety officers.· Managed multiple complex projects in highly congested urban environments.· Built strong collaboration with project teams, consultants, and stakeholders including PWA and local authorities.· Contributed to projects achieving millions of safe working hours without Lost Time Incidents (LTI).· Demonstrated the operational and business value of health and safety, improving productivity, compliance, and reputation.· Strong understanding of Integrated Management Systems (IMS), certification audits, and project mobilization and demobilization processes.· Recognized for maintaining composure under pressure, leading by example, and aligning safety strategies with wider business priorities and operational needs.· Experienced in strategic planning, risk management, and prioritization, ensuring safety objectives are realistic within project resources and operational workloads.· Maintains oversight of OSH initiatives and performance, driving continuous improvement and measurable results through clear KPIs and performance frameworks.· Works collaboratively with leadership and stakeholders to remove obstacles, manage complex situations, negotiate solutions, and minimize risk while supporting project success.· Believes that “Safety First” is a leadership mindset and shared responsibility across the entire project team. Currently pursuing CMIOSH while leveraging AI and digital tools to improve efficiency, reporting, and safety management.
Qatar - Doha
Senior Food Safety & Hygiene Manager Department:Quality, Food Safety & Hygiene Reports To:Operations Director / General Manager Location:Qatar / GCC<br><br>Food Safety Management Develop, implement, and maintain Food Safety Management Systems (FSMS) based on HACCP principles. Ensure compliance with ISO 22000, HACCP, local municipality regulations, and client requirements. Lead food safety risk assessments and establish preventive control measures. Review and update food safety policies, procedures, and standard operating procedures (SOPs). Quality Assurance & Compliance Ensure all catering facilities maintain the highest standards of food safety, hygiene, and quality. Conduct regular internal audits and inspections of kitchens, warehouses, transportation, and accommodation facilities. Manage external audits conducted by clients, regulatory authorities, and certification bodies. Monitor corrective and preventive actions (CAPA) and ensure timely closure. Hygiene & Sanitation Management Establish and monitor cleaning and sanitation programs. Ensure proper pest control management and environmental hygiene standards. Monitor personal hygiene compliance of all food handlers. Verify effectiveness of cleaning chemicals, sanitation procedures, and hygiene practices. Team Leadership & Training Lead and mentor Food Safety Officers, Hygiene Supervisors, and Quality Inspectors. Develop and conduct food safety training programs for operational staff. Promote a positive food safety culture across all business units. Evaluate team performance and identify development opportunities. Incident Management Investigate food safety incidents, customer complaints, and non-conformities. Conduct root cause analysis and implement corrective actions. Prepare detailed incident reports and recommendations for management. Supplier & Vendor Management Evaluate and approve food suppliers and vendors. Conduct supplier audits and performance assessments. Ensure all incoming materials comply with food safety and quality standards. Documentation & Reporting Maintain all food safety records, certifications, audit reports, and compliance documentation. Prepare monthly food safety and hygiene performance reports. Present key findings and improvement initiatives to senior management. Continuous Improvement Identify opportunities to improve food safety systems and operational efficiency. Benchmark industry best practices and implement innovative food safety solutions. Support digitalization and automation initiatives related to quality and food safety monitoring. Qualifications Bachelor's Degree in Food Science, Food Technology, Microbiology, Public Health, Nutrition, or a related field. Master's Degree is an advantage. HACCP Certification (Mandatory). ISO 22000 Lead Auditor/Internal Auditor Certification preferred. NEBOSH, IOSH, or Food Safety Level 4 certifications are advantageous. Experience Minimum 10–15 years of experience in Food Safety, Hygiene, and Quality Assurance. Minimum 5 years in a senior managerial role within large-scale catering, hospitality, airline catering, industrial catering, healthcare catering, or food manufacturing. Experience managing food safety operations across multiple sites and large-volume catering facilities. Strong experience handling client audits, certification audits, and regulatory inspections. Skills & Competencies Expert knowledge of HACCP, ISO 22000, GMP, GHP, and food safety regulations. Strong leadership and people management skills. Excellent audit and inspection capabilities. Root Cause Analysis and CAPA management. Risk assessment and compliance management. Strong communication and presentation skills. Advanced report writing and documentation skills. Proficiency in Microsoft Office and food safety management software<br>.
Qatar - Doha
Senior Food Safety & Hygiene Manager Department:Quality, Food Safety & Hygiene Reports To:Operations Director / General Manager Location:Qatar / GCC<br><br>Food Safety Management Develop, implement, and maintain Food Safety Management Systems (FSMS) based on HACCP principles. Ensure compliance with ISO 22000, HACCP, local municipality regulations, and client requirements. Lead food safety risk assessments and establish preventive control measures. Review and update food safety policies, procedures, and standard operating procedures (SOPs). Quality Assurance & Compliance Ensure all catering facilities maintain the highest standards of food safety, hygiene, and quality. Conduct regular internal audits and inspections of kitchens, warehouses, transportation, and accommodation facilities. Manage external audits conducted by clients, regulatory authorities, and certification bodies. Monitor corrective and preventive actions (CAPA) and ensure timely closure. Hygiene & Sanitation Management Establish and monitor cleaning and sanitation programs. Ensure proper pest control management and environmental hygiene standards. Monitor personal hygiene compliance of all food handlers. Verify effectiveness of cleaning chemicals, sanitation procedures, and hygiene practices. Team Leadership & Training Lead and mentor Food Safety Officers, Hygiene Supervisors, and Quality Inspectors. Develop and conduct food safety training programs for operational staff. Promote a positive food safety culture across all business units. Evaluate team performance and identify development opportunities. Incident Management Investigate food safety incidents, customer complaints, and non-conformities. Conduct root cause analysis and implement corrective actions. Prepare detailed incident reports and recommendations for management. Supplier & Vendor Management Evaluate and approve food suppliers and vendors. Conduct supplier audits and performance assessments. Ensure all incoming materials comply with food safety and quality standards. Documentation & Reporting Maintain all food safety records, certifications, audit reports, and compliance documentation. Prepare monthly food safety and hygiene performance reports. Present key findings and improvement initiatives to senior management. Continuous Improvement Identify opportunities to improve food safety systems and operational efficiency. Benchmark industry best practices and implement innovative food safety solutions. Support digitalization and automation initiatives related to quality and food safety monitoring. Qualifications Bachelor's Degree in Food Science, Food Technology, Microbiology, Public Health, Nutrition, or a related field. Master's Degree is an advantage. HACCP Certification (Mandatory). ISO 22000 Lead Auditor/Internal Auditor Certification preferred. NEBOSH, IOSH, or Food Safety Level 4 certifications are advantageous. Experience Minimum 10–15 years of experience in Food Safety, Hygiene, and Quality Assurance. Minimum 5 years in a senior managerial role within large-scale catering, hospitality, airline catering, industrial catering, healthcare catering, or food manufacturing. Experience managing food safety operations across multiple sites and large-volume catering facilities. Strong experience handling client audits, certification audits, and regulatory inspections. Skills & Competencies Expert knowledge of HACCP, ISO 22000, GMP, GHP, and food safety regulations. Strong leadership and people management skills. Excellent audit and inspection capabilities. Root Cause Analysis and CAPA management. Risk assessment and compliance management. Strong communication and presentation skills. Advanced report writing and documentation skills. Proficiency in Microsoft Office and food safety management software<br>.
Confidential
Qatar - Doha
We are seeking a highly experienced and professional House Manager / Residential Manager to oversee the day-to-day operations of a prestigious VIP family residence. The ideal candidate will be responsible for ensuring the smooth running of the household, managing domestic staff, maintaining the highest standards of service, coordinating household budgets, supervising vendors and contractors, and ensuring complete confidentiality and discretion at all times. The successful candidate will possess exceptional leadership, organizational, and problem-solving skills with prior experience managing luxury residences, palaces, royal households, UHNW (Ultra High Net Worth) families, or VIP estates.<br><br>Application Form - MUST BE FILLED<br> <br>Key Responsibilities Household Operations Management Oversee all daily operations of the residence to ensure seamless functioning. Establish and maintain luxury hospitality and housekeeping standards. Develop household policies, procedures, and service protocols. Ensure the residence is always maintained in immaculate condition. Conduct regular inspections of all areas of the property. Staff Management Recruit, train, supervise, and evaluate household staff. Manage schedules, attendance, leave plans, and performance reviews. Coordinate activities of housekeepers, drivers, chefs, butlers, security personnel, gardeners, maintenance staff, and other domestic employees. Foster a professional, respectful, and efficient working environment. Budget & Financial Administration Prepare and manage household operating budgets. Monitor household expenditures and procurement activities. Maintain records of expenses, inventories, and service contracts. Negotiate contracts with suppliers and service providers. Property & Asset Management Supervise preventive and corrective maintenance of the residence. Coordinate repairs, renovations, and improvement projects. Manage household inventories, valuable assets, furnishings, artwork, and luxury items. Ensure proper documentation and maintenance records are maintained. Vendor & Contractor Management Liaise with external vendors, suppliers, and contractors. Evaluate service quality and ensure compliance with agreed standards. Monitor project timelines and budgets. Event & Guest Management Coordinate family events, private functions, and VIP gatherings. Ensure exceptional hospitality standards for guests and visitors. Manage logistics, catering, transportation, and accommodation arrangements when required. Security & Confidentiality Coordinate closely with security personnel regarding residence operations. Ensure strict confidentiality regarding family matters, schedules, and personal information. Implement and maintain privacy and security protocols. Travel & Lifestyle Coordination Assist with travel planning and logistics for family members. Coordinate transportation, accommodation, and itinerary requirements. Manage special requests and lifestyle-related services. Compliance & Safety Ensure compliance with local regulations and household policies. Maintain health, safety, and emergency preparedness procedures. Conduct periodic risk assessments and safety inspections. Qualifications Bachelor's Degree in Hospitality Management, Business Administration, Hotel Management, or related field preferred. Minimum 8–15 years of experience managing luxury residences, VIP households, palaces, royal families, or UHNW estates. Proven experience managing large teams of domestic staff. Strong knowledge of luxury household operations and hospitality standards. Experience in budgeting, procurement, and vendor management. Excellent leadership and interpersonal skills. High level of discretion, integrity, and professionalism. Strong organizational and multitasking abilities. Fluent in Engli<br>sh
OUR HABITAS
Qatar - Qatar
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><p>Job Description Job Summary We are seeking a creative, proactive, and results-driven Assistant Marketing Manager to support the planning and execution of marketing initiatives at Our Habitas Ras Abrouq , ensuring consistent brand visibility, guest engagement, and revenue growth in a unique luxury desert resort environment. Reporting to the Marketing Manager or Director of Marketing, the Assistant Marketing Manager is responsible for coordinating day-to-day marketing activities, supporting campaign development, managing digital and social media presence, and collaborating with internal teams and external partners to deliver impactful marketing initiatives. This role plays a key part in strengthening the resort's brand positioning while driving awareness, guest acquisition, and loyalty. The Assistant Marketing Manager will work closely with the Sales, Operations, Revenue, and Brand teams to develop compelling marketing campaigns, create engaging content, monitor campaign performance, and ensure all communications align with brand standards. This position requires strong organizational skills, creativity, project management abilities, and a solid understanding of luxury hospitality marketing.</p><p>Key Responsibilities Support the planning, coordination, and execution of marketing campaigns across digital, social media, email, print, and partnership channels. Assist in creating engaging content for social media, website, newsletters, promotional materials, and guest communications while ensuring consistency with brand guidelines. Coordinate with photographers, videographers, designers, influencers, and external agencies to develop high-quality marketing assets. Manage the resort's social media platforms by scheduling content, monitoring engagement, and responding to marketing-related inquiries when appropriate. Update website content and ensure promotional offers, events, and resort information remain accurate and current. Monitor marketing campaign performance and prepare reports with insights and recommendations for continuous improvement. Collaborate closely with the Sales and Revenue teams to support promotional activities, seasonal campaigns, and revenue-driving initiatives. Assist in organizing media visits, influencer collaborations, brand activations, and resort events to enhance brand exposure. Maintain strong relationships with media partners, tourism organizations, and marketing vendors. Ensure all marketing materials comply with brand standards and maintain a consistent luxury brand image across all touchpoints. Support budget tracking, purchase requests, and administrative tasks related to marketing activities. Conduct market research and competitor analysis to identify emerging trends and opportunities. Coordinate internal communications to ensure departments are informed of ongoing marketing campaigns and promotions. Assist in developing innovative marketing strategies that enhance guest experiences and strengthen brand awareness. Support sustainability and community engagement initiatives by promoting responsible tourism and brand storytelling.</p><p>Who You Are A creative, organized, and detail-oriented marketing professional with excellent communication and project coordination skills. You are passionate about storytelling, luxury hospitality, and creating memorable brand experiences that inspire guests to discover and connect with Our Habitas Ras Abrouq. You thrive in a collaborative and fast-paced environment, balancing creativity with analytical thinking to deliver impactful marketing campaigns. You are proactive, adaptable, and committed to maintaining the highest standards of brand excellence while supporting business growth. You are not just supporting marketing initiatives you are helping bring the unique spirit of Our Habitas Ras Abrouq to life through meaningful storytelling, innovative campaigns, and exceptional guest engagement.</p><p>Qualifications Minimum Requirements 3 5 years of experience in Marketing, Digital Marketing, Communications, or Brand Management, preferably within a luxury hotel, resort, or lifestyle hospitality environment. Strong understanding of hospitality marketing, brand positioning, digital marketing, social media management, and content creation. Excellent written and verbal communication skills with the ability to create engaging marketing content and compelling brand storytelling. Experience managing social media platforms, content management systems (CMS), email marketing platforms, and digital marketing tools. Proficiency in Microsoft Office and Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva; familiarity with analytics tools such as Google Analytics and Meta Business Suite is an advantage. Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously. Analytical mindset with the ability to interpret marketing performance metrics and provide actionable insights. Experience coordinating with creative agencies, photographers, influencers, media partners, and other external stakeholders. Fluent in English, both written and spoken; additional languages are an advantage. Self-motivated, detail-oriented, and adaptable, with the ability to work effectively in a remote luxury resort environment. Passion for luxury hospitality, experiential travel, sustainability, and creating exceptional guest experiences.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">A creative, organized, and detail-oriented marketing professional with excellent communication and project coordination skills. You are passionate about storytelling, luxury hospitality, and creating memorable brand experiences that inspire guests to discover and connect with Our Habitas Ras Abrouq. You thrive in a collaborative and fast-paced environment, balancing creativity with analytical thinking to deliver impactful marketing campaigns. You are proactive, adaptable, and committed to maintaining the highest standards of brand excellence while supporting business growth. You are not just supporting marketing initiatives you are helping bring the unique spirit of Our Habitas Ras Abrouq to life through meaningful storytelling, innovative campaigns, and exceptional guest engagement.<br><br>Qualifications Minimum Requirements<br></p><ul><li>3 5 years of experience in Marketing, Digital Marketing, Communications, or Brand Management, preferably within a luxury hotel, resort, or lifestyle hospitality environment.</li><li>Strong understanding of hospitality marketing, brand positioning, digital marketing, social media management, and content creation.</li><li>Excellent written and verbal communication skills with the ability to create engaging marketing content and compelling brand storytelling.</li><li>Experience managing social media platforms, content management systems (CMS), email marketing platforms, and digital marketing tools.</li><li>Proficiency in Microsoft Office and Adobe Creative Suite (Photoshop, Illustrator, InDesign) or Canva; familiarity with analytics tools such as Google Analytics and Meta Business Suite is an advantage.</li><li>Strong project management and organizational skills with the ability to manage multiple campaigns and deadlines simultaneously.</li><li>Analytical mindset with the ability to interpret marketing performance metrics and provide actionable insights.</li><li>Experience coordinating with creative agencies, photographers, influencers, media partners, and other external stakeholders.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Self-motivated, detail-oriented, and adaptable, with the ability to work effectively in a remote luxury resort environment.</li><li>Passion for luxury hospitality, experiential travel, sustainability, and creating exceptional guest experiences.</li></ul><p></p></section>
toto
Qatar
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>We are currently seeking a motivated and passionate individual to join our team in the role of Senior Account Manager to be based in Qatar. In this role, you will act as the primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers in Energy sector. You will understand the customer’s business, drivers, and organization, and an understanding of the value that Honeywell Process Solutions brings to the customer to drive to real business outcomes. Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization.</span></p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><ul><li><span>Primary customer interface responsible for the development of business, and management of relationships, with a specific customer or customers.</span></li><li><span>Understanding of the customer’s business, drivers, and organization, and an understanding of the value that Honeywell brings to the customer to drive to real business outcomes.</span></li><li><span>Dissemination of key messages, initiatives, and of information pertaining to the value Honeywell brings to that specific customer at all levels of the customer’s organization.</span></li><li><span>Business partner to the customer, establishes a defensible barrier to competitors, maximizes the business potential of their customers, and acts as the primary supplier interface for all products, solutions and services with this customer.</span></li><li><span>Champions the customers’ needs and requirements within the Honeywell organization</span></li></ul><p><span><u>Business Relationships:</u></span></p><br><ul><li><span>Develop and sustain long-term customer relationships</span></li><li><span>Establish these relationships while engaging customers at all levels including senior levels of the customer organization</span></li><li><span>Early engagement in the customer buying process diagnosing customer needs and tailoring solutions to match</span></li></ul><p><span><u>Sales Process:</u></span></p><br><ul><li><span>Manages the day-to-day activities and strategic objectives: Maintaining a balanced approach to superior customer service and strategic account planning</span></li><li><span>Quarterly results and long-term account goals</span></li><li><span>Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into account</span></li><li><span>Manage and build customer contacts, serving as the customer’s ambassador, “trusted advisor” and advocate: Focal point for relationship strategies, account and sales plans, proposal strategies, contract negotiations, etc.</span></li><li><span>Drives sales campaign and LOB strategic initiatives</span></li><li><span>Plan for account growth in the long term</span></li></ul><p><span><u>Customers:</u></span></p><br><ul><li><span>Industrial customers in the Process Industries including technical buyers, economic buyers, executives. Customers at all levels in an organization including executive level decision makers</span></li><li><span>Pursuing growth through regular face-to-face meetings and winning new customers to enlarge the assigned customer base</span></li></ul><p><span><u>People Management:</u></span></p><br><ul><li><span>Leverages and marshals cross functional company resources to address customers drivers and initiatives in a consultative manner</span></li><li><span>Guides and leverages management and executive sponsor interactions with the customer</span></li><li><span>Responsible for motivating others; providing strategic vision for the account while driving self and others for positive</span><br><span>business results for Honeywell. Leads peers by influence to ensure coordination and support to pursue order</span></li></ul><p><span><u>Networks & Contact:</u></span><br><span><u>Internal</u></span></p><br><ul><li><span>Pole Sales leadership (VP Sales Global and Pole; Regional Sales directors; Regional Sales Managers)</span></li><li><span>Account managers (SCA, EPC, general, BD)</span></li><li><span>HPS (Honeywell Process Solutions) lines of business professionals and managers and support functions</span></li><li><span>Sales Operations professionals</span></li><li><span>Proposal and estimating leaders</span></li></ul><p><span><u>External</u></span></p><br><ul><li><span>End Customers Executives, commercial contacts and partners</span></li></ul><p><span><u>Supervisory Responsibilities:</u></span></p><br><ul><li><span>No supervisory responsibility as primary manager</span></li><li><span>Lead other peers as project manager where required</span></li></ul><p><span><u>Geographic Scope & Travel Requirements:</u></span></p><br><ul><li><span>Frequent travel across the country is required (35% of the time)</span></li></ul><p><span><u>Key Performance Measures:</u></span></p><br><ul><li><span>Key sales performance metrics (results Vs target; YOY growth, pipeline generated)</span></li><li><span>Forecast accuracy</span></li><li><span>Responsiveness: Accuracy and on –time submission of reporting</span></li><li><span>Quality and strength of account plans and strategy</span></li><li><span>Early engagement</span></li><li><span>Number of new customers</span></li><li><span>Number of sales calls tracked in Siebel => 10/week</span></li><li><span>Right /diverse contact points in customer organization</span></li><li><span>Executing account management plan</span></li><li><span>Pipeline development at min 3x the target</span></li><li><span>Linearity</span></li></ul><br>Qualifications:<br><ul><li><span>Experience in <strong>Solution sales</strong> (Process Automation industry- O&G).</span></li><li><span>Proven track record of success in the O&G industry/business environment</span></li><li><span>Experience in building and maintaining relations with customers (different levels)</span></li><li><span>Experienced in complex sale, including early engagement in the customer buying cycle at senior levels, building long-term strategic and executive relationships, team selling and opportunity planning</span></li><li><span>Marketing and project management experience desirable</span></li><li><span>Previous working experience in a complex organization</span></li><li><span>Understand the value proposition of ICSS Solution & Digitalization for O&G/Energy Sector </span></li><li><span>A well-developed sense of the O&G industry and market trends</span></li><li><span>Financial and business acumen</span></li><li><span>Account Management, ability to use market and marketing data to build successful accounts plans</span></li><li><span>Good knowledge of commercial terms, contract terms, etc.</span></li></ul><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><br><p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br> </div>
Qatar - Doha
About Us:<br>Qatar Insurance Company Q. S. P. C (QIC, QIC Group) is a publicly listed insurer with a consistent performance history of over 60 years and a global underwriting footprint. Founded in 1964, QIC was the first domestic insurance company in the State of Qatar. Today, QIC is the market leader in Qatar and a dominant insurer in the GCC and MENA regions. QIC is one of the largest insurance companies in the MENA region in terms of written premium and total assets and is listed on the Qatar Stock Exchange and has a market capitalization in excess of QAR 7 billion. QIC is also the first digital insurance company in Qatar and was crowned as the best online insurance company in the Middle East at the Global Banking & Finance Review Awards 2022.<br>Responsibilities :<br>The ideal candidate should have proven experience of running and managing the day-to-day business operations of Property, Engineering & Casualty underwriting in a large general insurance company. Lead a team of Underwriting Managers, Assistant Underwriting Manager, Underwriting officers in day-to-day supervision and mentoring on the department’s underwriting operations. Maintain, manage and develop relationships with new/existing corporate clients and brokers in Property, Engineering, Casualty and General Accident insurance products to achieve stickiness, business retention, profitable growth and superior service delivery. Job responsibility includes liaising with various cross functional departments viz. reinsurance, claims, actuarial, finance, accounts, legal, compliance for smooth running of the business. Ideal candidate is expected to have very good relationship in the reinsurance markets with leading reinsurance brokers and underwriters in London, DIFC and Singapore which would facilitate to obtain competitive reinsurance terms and placement support. Job includes underwriting of good quality risks in line with the assigned underwriting authority including arranging facultative reinsurance where required and review of policy & endorsement wordings & contracts, ensuring technical accuracy of all transactions within the department in line with treaty and facultative reinsurance conditions and operations & authorities manual, handling audit queries, tracking of timeliness of documentation flow, supporting digitization efforts of the business operations and MIS reporting. Assessment of risks and releasing quotations in line with the Company’s underwriting guidelines and reinsurance arrangement. Ability to lead negotiations on major deals with Clients and Insurance Brokers. Responsible for achieving annual department objectives with respect to topline growth and bottom-line profitability. Ensure compliance with existing underwriting guidelines, processes and audit requirements Strong interpersonal skills, communication skills, tactful and ability to handle pressure should be the key qualities of the candidate. An ideal candidate should have excellent technical knowledge, superior negotiation skills and proven leadership ability. Must have good analytical ability to understand and handle complex insurance programs.<br>Educational and technical Qualifications:BTech/Engineering graduates will be preferred ACII or Dip CII or FIII are the minimum insurance qualification requirement<br>Experience:Minimum 15 years’ experience in multi-line product underwriting with a major focus on Property & Engineering. Additional experience in Casualty, Liability and General Accident lines would be preferred. Out of the total work experience minimum 10 years should be in a leadership role with the experience of managing a team of Underwriting Managers, Assistant Underwriting Managers and Underwriting Officer level of not less than 10 members. Demonstrate ability to manage large portfolios in a profitable manner over a significant period. People with less than 7 years’ vintage in their current organization should not apply. GCC experience most preferred<br>Technical Competencies:Good Underwriting Technical & Marketing Skill Good knowledge of Insurance Products & Services Good experience in handling corporate accounts.
Qatar - Doha
Position: Key Account Manager Job Overview We are seeking a dynamic and results-oriented Key Account Manager (KAM) to manage and grow strategic customer accounts. The ideal candidate will have strong experience in B2B account management, enterprise sales, customer relationship management, and solution selling, with a proven ability to retain key clients, identify business opportunities, drive upselling and cross-selling, and build long-term customer partnerships. Candidates with experience in Background Verification (BGV), Employment Screening, Identity Verification, Compliance, IT, Technology, Saa S, or related industries are highly preferred. Key Responsibilities Manage and develop a portfolio of key enterprise and corporate accounts in Oman. Build and maintain strong, long-term relationships with key decision-makers and stakeholders. Act as the primary point of contact for assigned strategic customers. Understand customer business requirements, challenges, and objectives and recommend suitable solutions. Drive account growth, upselling, cross-selling, and revenue expansion within existing accounts. Identify new opportunities within existing customers and develop account growth strategies. Monitor customer satisfaction and proactively address issues to ensure strong client retention. Conduct regular client meetings, business reviews, presentations, and solution discussions. Develop and maintain strategic account plans for key customers. Coordinate with internal delivery, operations, technical, and support teams to ensure successful service delivery. Manage contract renewals and identify opportunities for long-term engagements. Maintain accurate account information, sales activities, opportunities, and forecasts in the CRM. Monitor account performance, revenue, profitability, and customer engagement. Stay updated on market trends, competitor activities, and customer requirements. Prepare regular account reports, sales forecasts, and business development updates. Support new client acquisition when opportunities arise within the assigned market. Build strong relationships with senior-level stakeholders and decision-makers. Requirements Bachelor's Degree or Diploma in Business, Marketing, Information Technology, or a related field.1–7 years of experience in Key Account Management, B2B Sales, Enterprise Sales, Business Development, or Client Relationship Management. Proven experience managing enterprise or strategic customer accounts. Strong track record in account growth, customer retention, upselling, and cross-selling. Experience handling the complete customer relationship lifecycle. Strong negotiation, presentation, communication, and stakeholder management skills. Ability to understand customer requirements and propose appropriate business/technology solutions. Experience working with CRM systems and maintaining account pipelines. Strong commercial awareness and understanding of B2B sales processes. Fluent in Arabic and English. Ability to work independently and manage multiple strategic accounts effectively. Willingness to travel within Oman for client meetings when required. Preferred Industry Background Candidates with experience in the following industries are highly preferred:Background Verification (BGV) companies Employment Screening & Verification Identity Verification Compliance / KYC / AML solutions IT Services & Consulting Software / Saa SERP / CRM Solutions Cloud Solutions Cybersecurity System Integrators (SI) Managed Service Providers (MSP) HR Technology / HR Solutions Digital Transformation / Technology Solutions Preferred Skills Key Account Management Enterprise Account Management B2B Sales Client Relationship Management Customer Retention Account Growth Upselling & Cross-Selling Enterprise Sales Solution Selling Stakeholder Management Contract Negotiation Client Acquisition CRM Management Pipeline Management Revenue Growth Strategic Account Planning Presentation & Negotiation Skills