Contract Representative Jobs - Doha Qatar

Develop and implement sales strategies to achieve the hotel's revenue and occupancy targets. Identify and secure new business opportunities across corporate, government, leisure, airline, and travel trade segments. Maintain and strengthen relationships with existing clients, key accounts, travel agencies, and corporate partners. Conduct regular sales calls, client meetings, presentations, and site inspections. Negotiate contracts, rates, and agreements in line with the hotel's revenue strategy. Prepare and submit sales proposals, quotations, and contracts. Collaborate with the Reservations, Front Office, and Marketing teams to optimize business opportunities. Monitor market trends, competitor activities, and customer needs to identify new opportunities. Participate in trade shows, networking events, and sales missions to promote the hotel. Manage corporate accounts and ensure high levels of customer satisfaction and retention. Prepare monthly sales reports, forecasts, and market analysis for management. Monitor sales performance against budgets and implement corrective actions when necessary. Ensure all sales activities are accurately recorded in the Customer Relationship Management (CRM) system. Handle client concerns professionally and resolve issues promptly. Maintain compliance with hotel policies, brand standards, and ethical business practices. Perform other duties assigned by the Director of Sales or General Manager. Minimum 3–5 years of hotel sales experience role. Experience in a hotel is preferred. Proven track record of achieving or exceeding sales and revenue targets. Experience handling corporate accounts, government business, travel agencies, and group bookings. Familiarity with the local hospitality market and established industry contacts is an advantage.<br><br>Skills: Sales Planning, Sales Strategy, Effective Communication, Sales Manager

Communication<br><br>Internal Communication:<br><br> Senior Managers Superintendents & Fleet Managers Ship Officers IT Dept MPCS<br><br>Purpose:<br><br> Work closely with Fleet Managers and other members of Ship Management including Marine and Technical team, highlight areas of improvement. Monitor of Shipnet application and do necessary changes in maintenance schedule in consultation with the Managers. PMS compliance by Vessel to be audited and corrective actions to be taken. Technical inputs to Shipnet IT team for PMS change requests and other modifications required through MSM PMS engineer. Technical evaluation of contracted bulk spares, stores and services by the procurement department<br><br>External Communication: -<br><br> Various Vendors and Service providers<br><br>Purpose:<br><br> Spare parts, Services, Logistics and IT outsourced services.<br><br>Occupational Health & Safety and Environment<br><br>Accountability:<br><br>Accountable to their line manager and direct reports as far as is practical to ensure<br><br> a safe place of work. Safe systems of work. Safe assest, plant & equipment. Provision of information and training.<br><br>Responsibility:<br><br> His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities.<br><br>In Particular To:<br><br> Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented. Ensure all employees and contractors under their control are competent to undertake their duties. Ensure all accidents, incidents and near misses are reported and investigated. Promote good behaviors and set a personal example regarding occupational health and safety matters.<br><br>Authority:<br><br>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.

Communication<br><br>Internal Communication:<br><br> Senior Managers Superintendents & Fleet Managers Ship Officers IT Dept MPCS<br><br>Purpose:<br><br> Work closely with Fleet Managers and other members of Ship Management including Marine and Technical team, highlight areas of improvement. Monitor of Shipnet application and do necessary changes in maintenance schedule in consultation with the Managers. PMS compliance by Vessel to be audited and corrective actions to be taken. Technical inputs to Shipnet IT team for PMS change requests and other modifications required through MSM PMS engineer. Technical evaluation of contracted bulk spares, stores and services by the procurement department<br><br>External Communication: -<br><br> Various Vendors and Service providers<br><br>Purpose:<br><br> Spare parts, Services, Logistics and IT outsourced services.<br><br>Occupational Health & Safety and Environment<br><br>Accountability:<br><br>Accountable to their line manager and direct reports as far as is practical to ensure<br><br> a safe place of work. Safe systems of work. Safe assest, plant & equipment. Provision of information and training.<br><br>Responsibility:<br><br> His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities.<br><br>In Particular To:<br><br> Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented. Ensure all employees and contractors under their control are competent to undertake their duties. Ensure all accidents, incidents and near misses are reported and investigated. Promote good behaviors and set a personal example regarding occupational health and safety matters.<br><br>Authority:<br><br>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.

<p>Initiate and gain approval for work permits to facilitate the execution of assigned tasks in compliance with COMPANY safety requirements. Conduct toolbox meeting to discuss scheduled work activities and ensure correct tools and safety equipment are available prior to commencement of work. Carry out the assigned day-to-day routine and non-routine maintenance jobs in the Automation systems installed in COMPANY. Ensure that the work is completed on time, meeting COMPANY quality standards. Carry out ICS computer maintenance including Antivirus and Microsoft Security Patch update, operating system configurations, basic troubleshooting of hardware/software issues. Ensure Automation assets are maintained in compliance with the COMPANY cyber security requirements. Support the installation, testing and Commissioning activities of ICS projects / upgrades. Ensure good housekeeping to secure the cleanliness of the workplace. Comply with COMPANY Life Saving Rules as per "PSa-001 Life Saving Rule" Document. Participate in the call duty to provide maintenance support outside working hours. Support the team to achieve the section/department KPIs. Comply with all relevant procedures of COMPANY Integrated Management System comprising of Occupational Health and Safety, Quality, Environment, Responsible Care, IFA Product Stewardship &amp; energy Management System</p><p>Maintenance of Distributed control system, Safety Instrumented System, Compressor control system:</p><p>Maintain the Automation Systems to ensure the highest uptime and MTBF. Establish and implement various maintenance schedules for the automation systems as recommended by OEM. Supervise the work of staff for conformity, good engineering practices, international standards, functional safety, and Cyber Security compliance. Execute and support various Automation Projects, prepare cost proposal and coordinate - engineering tasks, planning, procurement, manpower hiring, erection &amp; commissioning. Work closely with all stake holders and vendor representatives, conduct necessary project meetings and acceptance tests. Follow company procedures for change management. Planning, prioritization, execution and monitoring of engineering activities to ensure compliance to sound engineering principles and practices. Develop new control strategies for enhanced controllability and energy optimization. Implement and regularly follow up the Cyber security controls and compliance requirements set by the company to protect the automation assets and to ensure business continuity. Analyze, determine root-cause, and recommend remedial solutions for problems referred from line maintenance teams. Organize the gathered information to improve the Automation System Maintenance and uptime. Maintain the existing frame contracts. Spares planning and periodic review of ROL, based on consumption, to ensure spares availability. Keep informed of technological developments in your area of responsibility to identify and recommend opportunities for increased effectiveness and/or cost reduction. Work closely with SAS suppliers and keep up to date with the latest development in control and instrumentation systems. Review inputs for development of group operating budget ensuring adequate provision has been made for the funding of all anticipated activities. Monitor performance against approved levels to ensure effective cost control. Ensure that the technical Documentation of SAS are current. Continuously monitor and optimize the work process and execution. Training of new and/or trainee Engineers to ensure that they are equipped with the necessary skills to independently perform their tasks. Exchange knowledge with colleague Engineers.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Engineering degree in in Instrumentation / Electronics discipline (12+4 years)</p><p>Minimum 10 years of maintenance experience in Industrial Control Systems in Petrochemical or Fertilizer industries.</p><p>Hands-on Maintenance and Troubleshooting experience of industrial automation system such as DCS/ESD Control systems, Turbo Machinery Control and Protection Systems, Cyber Security guidelines and networking etc.</p><p>Engineer and Supervisor shall have knowledge of and ability to communicate effectively in written English and spoken English and to write business or technical reports effectively in English language.</p><p>Technicians shall have working level proficiency of Read, Write, speak and Understand competency in English language.</p>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Verify and ensure all deliveries are supported with Good Receiving Notes (GRN), purchase orders and other order documentation required. Receive, inspect, and accurately record all incoming goods and supplies, verifying their quality and quantity against purchase orders or delivery notes. Organize and maintain an efficient and systematic storage system for easy retrieval and stock rotation, following the FIFO method. Maintain a copy of all orders and receiving documentation, showing the scheduled delivery dates and GRN number on file. Ensure that all invoices and delivery orders of goods received are properly stamped and recorded in the Daily Receiving Summary. Daily Receiving Summary contains all the invoices posted on the day. All invoices received are signed by their respective HODs prior to submission to Accounts. To ensure where goods are received without adequate documentation, it is noted in the Birch Street / Check SCM and then treated like a delivery note. Both digitally and in paper form Ensure that all rejected goods, containers, empty bottles and cases leaving the hotel are properly documented and accounted for. To prepare Credit Memo records for returned items. To ensure that items in the loading bay are kept secure and in accordance with health and safety regulations. To ensure storage areas are arranged and continuously maintained in a safe, clean and secure condition. To ensure that all goods are put away correctly and neatly and that all areas are cleaned according to the cleaning schedule. Organize and maintain an efficient and systematic storage system for easy retrieval and stock rotation, following the FIFO method. Perform periodic stock audits to reconcile physical stock levels with system records. Analyze inventory trends and usage patterns to optimize stock levels and minimize carrying costs. To undertake monthly stock takes of the inventory storerooms and other areas as directed. To issue items to departments as per the approved requisitions. To ensure items are replenished as per the PAR stocks on regular basis. To Assist the F&B Controller in the monthly Food and Beverage inventory not limited to beverage store but outlets as well. Identify and report any damaged or defective items and coordinate with relevant teams for replacements or returns. To undertake cross-training in other areas of accounts to enable career development and to cover during emergencies, sickness and vacations. To attend all training courses as and when required. To collect signatures from departments representatives upon giving out received items. To have complete knowledge and command over all the products in storage.

About the Client We are sourcing on behalf of the General Engineering Company (GEC) that has been delivering comprehensive project management, design, and consultancy services since 1989. They offer full-spectrum services including hospitality consultancy, feasibility studies, architecture, interior design, electromechanical systems, and turnkey project delivery. With extensive international experience, they have successfully completed diverse projects across hospitality, residential, commercial, and master planning sectors.<br>About the Role The client is looking for a Senior Architect with 15+ years of experience to support a mega project in Qatar. Qatar experience is a key requirement. Strong preference will be given to candidates currently based in Qatar and/or with substantial previous experience on projects in Qatar.<br>The ideal candidate should have strong experience across the full project lifecycle and be capable of leading and coordinating the full technical team on behalf of the client, with a broad understanding of all major project disciplines and interfaces.<br>Key requirements:- Architectural design and design management- Feasibility, concept, schematic and detailed design stages- Leading and coordinating Architecture, Structural, MEP and other technical disciplines- Managing multidisciplinary design reviews, interfaces and technical issues- Contracts expert - Client-side technical leadership and coordination with consultants, contractors and authorities- Stakeholder management and decision-making across the project- Good contractual and commercial understanding related to design and construction- Experience on large-scale / mega developments- Urban design or master planning experience would be a strong advantage<br>The candidate should be a strong all-round technical leader, able to represent the client, understand the overall project picture and effectively manage and challenge the different technical teams.<br>⸻<br>By applying to this position, you are granting us permission to process your CV and keep your profile on file for consideration for this and future opportunities.

Role Description <br>The ERP Sales – Arabic Speaker role is a full-time, on-site position based in Doha, Qatar. This role focuses on identifying, qualifying, and closing ERP solution sales opportunities with new and existing clients, primarily within Arabic-speaking markets. Day-to-day tasks include conducting product presentations and demos, preparing proposals and quotations, managing the sales pipeline, and negotiating contracts in collaboration with internal stakeholders. The role also involves maintaining strong relationships with clients, gathering feedback on ERP system needs, and coordinating with technical and implementation teams to ensure a smooth handover from sales to delivery. The ERP Sales – Arabic Speaker will contribute to market research, participate in sales campaigns and events, and provide regular sales forecasting and reporting to management.<br>Qualifications Strong ERP sales and business development skills, including lead generation, prospecting, and closing deals. Proficiency in client relationship management and account management, with the ability to understand business processes and translate them into ERP solutions. Excellent communication and presentation skills in Arabic and English, including the ability to deliver compelling product demos and negotiate effectively. Solid understanding of enterprise software, Saa S, or technology solutions, preferably with prior experience selling ERP or related systems. Ability to work on-site in Doha, Qatar, collaborating closely with cross-functional teams such as marketing, technical, and implementation. Strong organizational and time-management skills, with experience using CRM tools to manage pipelines and forecast sales. Bachelor’s degree in Business, Information Technology, Marketing, or a related field is preferred. Previous experience in the GCC or MENA region and familiarity with local business practices is an advantage.

Job Description<br><br>Job Purpose:<br><br>The Digital Solutions Architect leads the end-to-end architecture and governance of smart-city digital solutions delivered on Platform. The role ensures that solution designs from multiple vendors align to Platform’s reference architectures, cloud-agnostic standards, security/compliance requirements, and platform service catalog. The architect translates business outcomes into actionable solution blueprints, ensures integration with Platform’s shared services (identity, observability, data, APIs), and guides delivery through design reviews, implementation assurance, and operational readiness. The role supports scalable, reusable patterns for repeatable onboarding and deployment.<br><br>Qualifications & Experience<br><br>Bachelor’s Degree in Computer Science Information Technology, Cybersecurity, a Master’s degree is highly preferred.10+ years in solution/enterprise architecture for large-scale digital platforms (smart city, government, telco, or critical infrastructure preferred). Experience delivering cloud and hybrid solutions with Kubernetes, APIs, identity, and observability. Proven governance involvement (Design Authority, architecture boards, standards and exception processes). Background working with SIs/vendors under RFP/contracted delivery and acceptance criteria. Familiarity with TOGAF/ADM or similar architecture frameworks and agile delivery at scale.<br><br>Skills & Abilities<br><br>Strong end-to-end solution architecture skills across apps, data, integration, security, and operations. Ability to govern multi-vendor delivery and drive alignment to standards without slowing execution. Excellent stakeholder management: translate between business, engineering, security, and operations. Proven ability to define NFRs (availability, performance, resiliency, scalability, observability). Structured documentation and decision-making (ADRs, reference architectures, patterns, roadmaps).<br><br>Tools<br><br>Architecture modeling: Archi Mate / Sparx EA / Visio / Draw.io API & integration: Open API/Async API, API gateways (Apigee / Azure APIM / Kong) Delivery governance: Azure Dev Ops / Jira/Confluence, Git (Git Hub), IaC (Terraform/Bicep)

Job Description<br><br>Job Purpose:<br><br>The Digital Solutions Architect leads the end-to-end architecture and governance of smart-city digital solutions delivered on Platform. The role ensures that solution designs from multiple vendors align to Platform’s reference architectures, cloud-agnostic standards, security/compliance requirements, and platform service catalog. The architect translates business outcomes into actionable solution blueprints, ensures integration with Platform’s shared services (identity, observability, data, APIs), and guides delivery through design reviews, implementation assurance, and operational readiness. The role supports scalable, reusable patterns for repeatable onboarding and deployment.<br><br>Qualifications & Experience<br><br>Bachelor’s Degree in Computer Science Information Technology, Cybersecurity, a Master’s degree is highly preferred.10+ years in solution/enterprise architecture for large-scale digital platforms (smart city, government, telco, or critical infrastructure preferred). Experience delivering cloud and hybrid solutions with Kubernetes, APIs, identity, and observability. Proven governance involvement (Design Authority, architecture boards, standards and exception processes). Background working with SIs/vendors under RFP/contracted delivery and acceptance criteria. Familiarity with TOGAF/ADM or similar architecture frameworks and agile delivery at scale.<br><br>Skills & Abilities<br><br>Strong end-to-end solution architecture skills across apps, data, integration, security, and operations. Ability to govern multi-vendor delivery and drive alignment to standards without slowing execution. Excellent stakeholder management: translate between business, engineering, security, and operations. Proven ability to define NFRs (availability, performance, resiliency, scalability, observability). Structured documentation and decision-making (ADRs, reference architectures, patterns, roadmaps).<br><br>Tools<br><br>Architecture modeling: Archi Mate / Sparx EA / Visio / Draw.io API & integration: Open API/Async API, API gateways (Apigee / Azure APIM / Kong) Delivery governance: Azure Dev Ops / Jira/Confluence, Git (Git Hub), IaC (Terraform/Bicep)

Job Description<br><br>Job Purpose:<br><br>The Digital Solutions Architect leads the end-to-end architecture and governance of smart-city digital solutions delivered on Platform. The role ensures that solution designs from multiple vendors align to Platform’s reference architectures, cloud-agnostic standards, security/compliance requirements, and platform service catalog. The architect translates business outcomes into actionable solution blueprints, ensures integration with Platform’s shared services (identity, observability, data, APIs), and guides delivery through design reviews, implementation assurance, and operational readiness. The role supports scalable, reusable patterns for repeatable onboarding and deployment.<br><br>Qualifications & Experience<br><br>Bachelor’s Degree in Computer Science Information Technology, Cybersecurity, a Master’s degree is highly preferred.10+ years in solution/enterprise architecture for large-scale digital platforms (smart city, government, telco, or critical infrastructure preferred). Experience delivering cloud and hybrid solutions with Kubernetes, APIs, identity, and observability. Proven governance involvement (Design Authority, architecture boards, standards and exception processes). Background working with SIs/vendors under RFP/contracted delivery and acceptance criteria. Familiarity with TOGAF/ADM or similar architecture frameworks and agile delivery at scale.<br><br>Skills & Abilities<br><br>Strong end-to-end solution architecture skills across apps, data, integration, security, and operations. Ability to govern multi-vendor delivery and drive alignment to standards without slowing execution. Excellent stakeholder management: translate between business, engineering, security, and operations. Proven ability to define NFRs (availability, performance, resiliency, scalability, observability). Structured documentation and decision-making (ADRs, reference architectures, patterns, roadmaps).<br><br>Tools<br><br>Architecture modeling: Archi Mate / Sparx EA / Visio / Draw.io API & integration: Open API/Async API, API gateways (Apigee / Azure APIM / Kong) Delivery governance: Azure Dev Ops / Jira/Confluence, Git (Git Hub), IaC (Terraform/Bicep)

About Buzzetric Technology <br>At Buzzetric Technology, we focus on precision-built, code-first web and application solutions. We move beyond generic foundations and bloated templates, instead crafting high-performance digital architectures. Our expertise spans complex, data-dense enterprise AI interfaces, such as AI-powered procurement and bid management engines, as well as robust offline-first management tools.<br>The Role <br>We are seeking a strategic sales expert to connect us with businesses requiring custom-engineered software solutions. This is an outcome-based role for individuals with an established network who understand the value of high-performance development.<br>What You Will DoIdentify and introduce potential clients, ranging from enterprise-level AI procurement engines to specialized management utilities, to our team. Facilitate introductions that align with our high-performance development standards. Communicate our focus on precision-built, raw-coded software over off-the-shelf alternatives.<br>Commission and Incentives<br>Referral Commission: Earn a 20% commission on the total value of all initial project contracts that result from your lead. Scalable Earnings: For clients who scale their project, your commission increases to 30% on the additional revenue generated.<br>Why Work With Us?<br>Code-First Focus: Refer your network to a team that delivers premium, highly functional software. Transparent Structure: A clean, single-tier model. You earn for your direct results, with no complex or indirect hierarchies.<br>How to Apply <br>This is an independent opportunity. If you are interested in collaborating with a software house that values precision and high-performance development, please reach out directly via email at conact@buzzetric.com to discuss our requirements and your network.

Job Description<br><br>Job Purpose:<br><br>The Digital Solutions Architect leads the end-to-end architecture and governance of smart-city digital solutions delivered on Platform. The role ensures that solution designs from multiple vendors align to Platform’s reference architectures, cloud-agnostic standards, security/compliance requirements, and platform service catalog. The architect translates business outcomes into actionable solution blueprints, ensures integration with Platform’s shared services (identity, observability, data, APIs), and guides delivery through design reviews, implementation assurance, and operational readiness. The role supports scalable, reusable patterns for repeatable onboarding and deployment.<br><br>Qualifications & Experience<br><br>Bachelor’s Degree in Computer Science Information Technology, Cybersecurity, a Master’s degree is highly preferred.10+ years in solution/enterprise architecture for large-scale digital platforms (smart city, government, telco, or critical infrastructure preferred). Experience delivering cloud and hybrid solutions with Kubernetes, APIs, identity, and observability. Proven governance involvement (Design Authority, architecture boards, standards and exception processes). Background working with SIs/vendors under RFP/contracted delivery and acceptance criteria. Familiarity with TOGAF/ADM or similar architecture frameworks and agile delivery at scale.<br><br>Skills & Abilities<br><br>Strong end-to-end solution architecture skills across apps, data, integration, security, and operations. Ability to govern multi-vendor delivery and drive alignment to standards without slowing execution. Excellent stakeholder management: translate between business, engineering, security, and operations. Proven ability to define NFRs (availability, performance, resiliency, scalability, observability). Structured documentation and decision-making (ADRs, reference architectures, patterns, roadmaps).<br><br>Tools<br><br>Architecture modeling: Archi Mate / Sparx EA / Visio / Draw.io API & integration: Open API/Async API, API gateways (Apigee / Azure APIM / Kong) Delivery governance: Azure Dev Ops / Jira/Confluence, Git (Git Hub), IaC (Terraform/Bicep)

Job Description<br><br>Job Purpose:<br><br>The Digital Solutions Architect leads the end-to-end architecture and governance of smart-city digital solutions delivered on Platform. The role ensures that solution designs from multiple vendors align to Platform’s reference architectures, cloud-agnostic standards, security/compliance requirements, and platform service catalog. The architect translates business outcomes into actionable solution blueprints, ensures integration with Platform’s shared services (identity, observability, data, APIs), and guides delivery through design reviews, implementation assurance, and operational readiness. The role supports scalable, reusable patterns for repeatable onboarding and deployment.<br><br>Qualifications & Experience<br><br>Bachelor’s Degree in Computer Science Information Technology, Cybersecurity, a Master’s degree is highly preferred.10+ years in solution/enterprise architecture for large-scale digital platforms (smart city, government, telco, or critical infrastructure preferred). Experience delivering cloud and hybrid solutions with Kubernetes, APIs, identity, and observability. Proven governance involvement (Design Authority, architecture boards, standards and exception processes). Background working with SIs/vendors under RFP/contracted delivery and acceptance criteria. Familiarity with TOGAF/ADM or similar architecture frameworks and agile delivery at scale.<br><br>Skills & Abilities<br><br>Strong end-to-end solution architecture skills across apps, data, integration, security, and operations. Ability to govern multi-vendor delivery and drive alignment to standards without slowing execution. Excellent stakeholder management: translate between business, engineering, security, and operations. Proven ability to define NFRs (availability, performance, resiliency, scalability, observability). Structured documentation and decision-making (ADRs, reference architectures, patterns, roadmaps).<br><br>Tools<br><br>Architecture modeling: Archi Mate / Sparx EA / Visio / Draw.io API & integration: Open API/Async API, API gateways (Apigee / Azure APIM / Kong) Delivery governance: Azure Dev Ops / Jira/Confluence, Git (Git Hub), IaC (Terraform/Bicep)

Job Description<br><br>Job Purpose:<br><br>The Digital Solutions Architect leads the end-to-end architecture and governance of smart-city digital solutions delivered on Platform. The role ensures that solution designs from multiple vendors align to Platform’s reference architectures, cloud-agnostic standards, security/compliance requirements, and platform service catalog. The architect translates business outcomes into actionable solution blueprints, ensures integration with Platform’s shared services (identity, observability, data, APIs), and guides delivery through design reviews, implementation assurance, and operational readiness. The role supports scalable, reusable patterns for repeatable onboarding and deployment.<br><br>Qualifications & Experience<br><br>Bachelor’s Degree in Computer Science Information Technology, Cybersecurity, a Master’s degree is highly preferred.10+ years in solution/enterprise architecture for large-scale digital platforms (smart city, government, telco, or critical infrastructure preferred). Experience delivering cloud and hybrid solutions with Kubernetes, APIs, identity, and observability. Proven governance involvement (Design Authority, architecture boards, standards and exception processes). Background working with SIs/vendors under RFP/contracted delivery and acceptance criteria. Familiarity with TOGAF/ADM or similar architecture frameworks and agile delivery at scale.<br><br>Skills & Abilities<br><br>Strong end-to-end solution architecture skills across apps, data, integration, security, and operations. Ability to govern multi-vendor delivery and drive alignment to standards without slowing execution. Excellent stakeholder management: translate between business, engineering, security, and operations. Proven ability to define NFRs (availability, performance, resiliency, scalability, observability). Structured documentation and decision-making (ADRs, reference architectures, patterns, roadmaps).<br><br>Tools<br><br>Architecture modeling: Archi Mate / Sparx EA / Visio / Draw.io API & integration: Open API/Async API, API gateways (Apigee / Azure APIM / Kong) Delivery governance: Azure Dev Ops / Jira/Confluence, Git (Git Hub), IaC (Terraform/Bicep)

House Manager / Estate Manager — Private Family Residence, Doha, Qatar A private family in Doha is seeking an experienced, discreet and exceptionally organised House Manager to oversee the running of a luxury private residence to the highest international standards. This is a full-time role for a seasoned household professional who takes pride in flawless standards, anticipates needs before they arise, and runs a home with the discipline of a well-managed operation. The role Oversee the smooth daily running of the residence and uphold the highest standards of presentation, comfort and service Recruit, train, schedule and supervise household staff (housekeepers, drivers, chef, nanny, gardeners) Manage household budgets, petty cash, accounts and supplier payments, and keep clear records Coordinate maintenance, contractors and service contracts; oversee repairs and renovations Plan and manage private events, dinners and family functions Handle procurement, inventory and household supplies Coordinate family travel, diaries, logistics and appointments as required Maintain strict confidentiality, security and discretion at all times You bring Proven experience as a House Manager / Estate Manager / Head of Household in a private high-net-worth residence or 5-star hospitality environment Experienced in European / international fine-household standards of service and etiquette Fluent English; an additional European language (French, German, Italian, etc.) a strong advantage Outstanding organisational, leadership and staff-management skills Impeccable, verifiable references and a calm, solutions-focused manner Valid passport and willingness to be based in Doha On offer Competitive tax-free salary, commensurate with experience Accommodation, transport, medical insurance and annual flights A long-term, stable position with a respectful, professional family

House Manager / Estate Manager — Private Family Residence, Doha, Qatar A private family in Doha is seeking an experienced, discreet and exceptionally organised House Manager to oversee the running of a luxury private residence to the highest international standards. This is a full-time role for a seasoned household professional who takes pride in flawless standards, anticipates needs before they arise, and runs a home with the discipline of a well-managed operation. The role Oversee the smooth daily running of the residence and uphold the highest standards of presentation, comfort and service Recruit, train, schedule and supervise household staff (housekeepers, drivers, chef, nanny, gardeners) Manage household budgets, petty cash, accounts and supplier payments, and keep clear records Coordinate maintenance, contractors and service contracts; oversee repairs and renovations Plan and manage private events, dinners and family functions Handle procurement, inventory and household supplies Coordinate family travel, diaries, logistics and appointments as required Maintain strict confidentiality, security and discretion at all times You bring Proven experience as a House Manager / Estate Manager / Head of Household in a private high-net-worth residence or 5-star hospitality environment Experienced in European / international fine-household standards of service and etiquette Fluent English; an additional European language (French, German, Italian, etc.) a strong advantage Outstanding organisational, leadership and staff-management skills Impeccable, verifiable references and a calm, solutions-focused manner Valid passport and willingness to be based in Doha On offer Competitive tax-free salary, commensurate with experience Accommodation, transport, medical insurance and annual flights A long-term, stable position with a respectful, professional family

Job Summary: Provides support in handling legal matters related to intellectual property rights of the company’s clients.<br>Duties/Responsibilities:Assists clients with queries related to legal matters concerning intellectual property rights Manages trademark opposition and counterstatement cases, including legal assessment, client advisory, claim and defense preparation, and representation at hearings Conducts trademark clearance work, including common law searches, drafting clearance reports, and preparing client advisories Handles intellectual property enforcement matters, including customs recordals and actions, anti-counterfeiting measures, investigations, evidence gathering, and reporting enforcement activities to clients Prepares and pursues administrative complaints relating to trademark infringement, counterfeiting, unfair competition, and other intellectual property rights violations, while coordinating with customs authorities and other relevant governmental agencies Coordinates with external lawyers to handle litigation and court cases, ensuring appropriate follow-up and case management Drafts and reviews various intellectual property-related agreements and contracts, including licensing, franchising, assignment, and joint venture agreements Drafts enforcement-related legal documents and submissions in connection with intellectual property disputes and enforcement proceedings Prepares daily correspondence, reports, and legal updates for clients Provides translation services for legal and intellectual property-related documents as needed Participates in intellectual property rights training, awareness programs, and client outreach initiatives relating to brand protection and enforcement strategies Prepares annual audit reports for clients regarding legal matters handled by the company<br>Skills/Qualifications:Bachelor of Laws degree or equivalent Doha resident3-5 years of experience, preferably in the field of intellectual property or a related area Very good command of English and Arabic Proficiency in Microsoft Office Organizational skills Analytical skills Teamwork skills

Job Summary: Provides support in handling legal matters related to intellectual property rights of the company’s clients.<br>Duties/Responsibilities:Assists clients with queries related to legal matters concerning intellectual property rights Manages trademark opposition and counterstatement cases, including legal assessment, client advisory, claim and defense preparation, and representation at hearings Conducts trademark clearance work, including common law searches, drafting clearance reports, and preparing client advisories Handles intellectual property enforcement matters, including customs recordals and actions, anti-counterfeiting measures, investigations, evidence gathering, and reporting enforcement activities to clients Prepares and pursues administrative complaints relating to trademark infringement, counterfeiting, unfair competition, and other intellectual property rights violations, while coordinating with customs authorities and other relevant governmental agencies Coordinates with external lawyers to handle litigation and court cases, ensuring appropriate follow-up and case management Drafts and reviews various intellectual property-related agreements and contracts, including licensing, franchising, assignment, and joint venture agreements Drafts enforcement-related legal documents and submissions in connection with intellectual property disputes and enforcement proceedings Prepares daily correspondence, reports, and legal updates for clients Provides translation services for legal and intellectual property-related documents as needed Participates in intellectual property rights training, awareness programs, and client outreach initiatives relating to brand protection and enforcement strategies Prepares annual audit reports for clients regarding legal matters handled by the company<br>Skills/Qualifications:Bachelor of Laws degree or equivalent Doha resident3-5 years of experience, preferably in the field of intellectual property or a related area Very good command of English and Arabic Proficiency in Microsoft Office Organizational skills Analytical skills Teamwork skills

Role Purpose<br><br> JOB DESCRIPTION <br><br>The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines — IT Support (onsite/remote end-user services), Service Desk (24x7 single point of contact), and L1 Application Functional Support — delivered to enterprise and government clients under SLA / XLA-driven managed services contracts.<br><br>Operating within an ITIL v4-aligned Service Value System, the SDU Leader ensures consistent service quality, customer experience, financial performance, and continuous improvement, while building a high-performing, ITIL-mature delivery organization.<br><br>Mandatory Selection Criteria<br><br>Service Desk & IT Support Management Experience: Minimum 3 years in a manager-level role leading Service Desk (SD) and IT Support operations. Managed Services / Service Provider Background: Prior employment with a managed services provider delivering Service Desk and IT Support under SLA-driven contracts (non-negotiable). ITIL v4 Certification: Valid ITIL v4 Foundation certification (minimum). ITIL 4 Managing Professional or Specialist modules preferred. Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Scale of Operation: Demonstrated leadership of multi-tier (L1/L2) teams of 100+ resources across multiple customer accounts.<br><br>Responsibilities<br><br>KEY RESPONSIBILITIES1. Service Delivery & Operational Leadership<br><br>Own end-to-end delivery of Service Desk, IT Support, and L1 Application Functional Support services across all managed contracts within the Delivery Unit. Ensure 24x7 service availability, shift coverage, and resource readiness across all customer environments. Act as the single point of accountability for service delivery performance, escalations, and contractual obligations. Drive consistent adoption of ITIL v4 practices across Incident, Service Request, Problem, Change Enablement, Knowledge, and Service Level Management. Serve as the primary escalation point for major incidents, customer escalations, and complex service issues.<br><br>2. ITIL v4 Process Governance<br><br>Govern adoption of ITIL v4 Service Value Chain activities — Engage, Plan, Improve, Design & Transition, Obtain/Build, Deliver & Support — across the Delivery Unit. Maintain mature, auditable processes for Incident, Request, Problem, Change Enablement, Knowledge, and Continual Service Improvement (CSI). Ensure SOPs, runbooks, escalation matrices, and knowledge articles are documented, reviewed, and continuously updated. Lead internal and external audits (ISO 9001, ISO/IEC 20000, customer governance audits) and ensure timely closure of findings.<br><br>3. Service Desk Operations<br><br>Lead 24x7 Service Desk operations as the single point of contact for end-users across multiple client accounts. Govern full ticket lifecycle management within ITSM tools — logging, classification, prioritization, routing, resolution, and closure. Drive First Call Resolution (FCR), reduce re-opened tickets, and increase self-service adoption. Implement workforce management practices including shift rostering, queue management, schedule adherence, and surge planning.<br><br>4. IT Support / End-User Services<br><br>Lead L1 and L2 onsite and remote IT support teams across customer environments. Oversee endpoint lifecycle management including imaging, deployment, patching, hardening, and decommissioning using tools such as Microsoft Intune and SCCM/MECM. Govern Active Directory, Azure AD / Entra ID user provisioning, access management, and joiner-mover-leaver (JML) processes. Ensure VIP and executive support services meet white-glove service standards. Oversee Microsoft 365 operations (Exchange Online, Teams, Share Point, One Drive) at L1/L2 level.<br><br>5. L1 Application Functional Support<br><br>Lead L1 Application Functional Support teams covering government applications, e-services portals, ERP systems, case management, and business applications. Ensure structured functional triage, business rule validation, and escalation to L2/L3 application teams. Drive documentation, knowledge transfer, and training to ensure operational readiness across functional modules.<br><br>6. SLA / XLA / KPI Governance & Reporting<br><br>Own SLA, OLA, and XLA performance across all service lines, ensuring ≥ 98% SLA compliance baseline. Govern operational KPIs including CSAT, FCR, MTTR, abandon rate, and others with executive-level reporting. Develop dashboards and management reports for leadership and customer governance forums. Lead monthly and quarterly service review meetings (MSR/QBR) with customers.<br><br>7. Customer & Stakeholder Management<br><br>Act as senior delivery interface for customer stakeholders, PMO, and business owners. Build trust through proactive communication, risk management, and delivery consistency. Manage expectations, scope changes, and contractual discussions in coordination with Account Management and Legal teams. Identify and drive opportunities for service expansion, automation, and value-added services.<br><br>8. Financial & Commercial Management<br><br>Own Delivery Unit P&L including revenue assurance, cost control, utilization, and forecasting. Manage resource costs, overtime, subcontracting, licensing, and tooling within approved budgets. Conduct monthly financial performance reviews and ensure alignment with contracted revenue. Ensure billing accuracy through validation of deliverables and consumption tracking.<br><br>9. Pre-Sales, RFP & Solutioning Support<br><br>Support pre-sales and sales teams in RFPs, tenders, and solution development. Develop proposals including SoW, staffing models, transition plans, RACI matrices, and pricing inputs. Participate in customer presentations, due diligence, and bid defense sessions.<br><br>10. Transition, Onboarding & Transformation<br><br>Lead end-to-end service transitions including due diligence, knowledge transfer, shadowing, reverse shadowing, and hypercare. Define onboarding plans, milestones, exit criteria, and risk mitigation strategies. Drive transformation initiatives including automation, AI-enabled Service Desk, self-service, and shift-left strategies.<br><br>11. AI, Automation & Continual Service Improvement (CSI)<br><br>Drive adoption of AI-enabled Service Desk capabilities including intelligent triage, virtual agents, and AI-assisted resolution. Identify and implement automation opportunities using RPA, workflow automation, and self-healing scripts. Maintain CSI register and deliver measurable improvement initiatives with defined business impact. Ensure governed and practical use of AI with measurable outcomes and human oversight.<br><br>12. People Leadership & Capability Development<br><br>Lead and develop a multi-tier team including Team Leads, Shift Leaders, Engineers, and Functional Analysts. Define career development paths, training plans, and certification roadmaps. Drive performance management, coaching, feedback, and recognition programs. Foster a culture of accountability, customer focus, and operational excellence.<br><br>13. Compliance, Risk & Security<br><br>Ensure compliance with information security policies, data protection regulations, and contractual obligations. Maintain compliance with ISO 9001, ISO/IEC 20000, and ISO/IEC 27001 standards applicable to managed services delivery.<br><br>Qualifications<br><br>REQUIRED EXPERIENCE<br><br>Minimum 10 years of total IT experience, including at least 3 years as a Service Desk & IT Support Manager. Mandatory prior experience with a Service Provider / Managed Services Provider, delivering Service Desk and IT Support under SLA-based contracts for enterprise or government clients. Proven leadership of multi-tier (L1/L2), multi-location teams of 40+ resources across multiple customer accounts. Demonstrated experience managing 24x7 operations with measurable SLA / XLA performance outcomes. Hands-on experience in customer onboarding, service transition, and steady-state operations. Strong track record of contributing to RFPs, RFQs, SoWs, technical proposals, and pre-sales solutioning. Experience working in ITIL v4-aligned environments with mature ITSM governance practices. Exposure to Qatar / GCC enterprise or government accounts is a strong advantage.<br><br>TECHNICAL SKILLS1. ITSM Platforms<br><br>Service Now, BMC Remedy / Helix, Manage Engine Service Desk Plus, Ivanti, Symphony Summit (or equivalent enterprise ITSM tools) SLA configuration, workflow design, reporting, dashboards, and service automation<br><br>2. End-User Computing & Microsoft Stack<br><br>Microsoft 365: Exchange Online, Teams, Share Point Online, One Drive Active Directory, Azure AD / Entra ID, Group Policy, Conditional Access Microsoft Intune, SCCM / MECM, Autopilot — endpoint deployment, patching, and compliance Windows 10/11 support and mac OS fundamentals Mobile device management (MDM)<br><br>3. Remote Support & Productivity Tools<br><br>Remote support tools: Bomgar / Beyond Trust, Team Viewer, Quick Assist, Ivanti Knowledge management platforms and self-service portals<br><br>4. AI, Automation & Analytics (Awareness Level)<br><br>AI Service Desk and Virtual Agent platforms, intelligent ticket classification RPA tools: UiPath, Power Automate, and workflow automation solutions Power BI or equivalent reporting and analytics tools<br><br>CORE COMPETENCIES1. Leadership & People Management<br><br>Strong executive presence with ability to engage Director and PMO-level stakeholders Leadership of large, multi-disciplinary teams (100+ resources) Coaching, mentoring, and succession planning<br><br>2. Service Delivery & Governance<br><br>Deep practical understanding of ITIL v4 framework SLA / XLA / KPI design, governance, and reporting Strong customer-centric and experience-driven service mindset<br><br>3. Commercial & Strategic<br><br>P&L ownership, gross margin management, and utilization optimization RFP / SoW development, pricing strategy, and solution design Vendor and subcontractor management<br><br>4. Behavioral Competencies<br><br>Outcome-driven, accountable, and customer-obsessed mindset Calm and structured under pressure during major incidents and escalations Strong written, verbal, and presentation communication skills Bias toward measurable improvement and pragmatic innovation<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

Summary<br><br>The Director of Sales, Catering & Events is responsible for driving catering and social event revenue growth while supporting the overall Sales & Marketing strategy of the hotel. This leadership role oversees the strategic sales approach for high-value weddings, social celebrations, corporate meetings, incentive groups, and signature events, with a focus on maximizing revenue, strengthening client relationships, and delivering exceptional guest experiences.<br><br>The position partners closely with Sales, Marketing, Revenue Management, Culinary, Banquets, and Operations teams to develop profitable business opportunities, optimize event performance, and ensure seamless execution from initial inquiry through post-event follow-up.<br><br>Key Responsibilities<br><br>Revenue Generation & Strategic Sales Leadership<br><br>Achieve and exceed quarterly and annual catering revenue targets through proactive sales strategies and effective account management. Develop and execute a comprehensive catering sales plan to increase market share, attract new business, and maximize revenue opportunities. Generate new business through targeted prospecting, networking, client entertainment, site inspections, FAM trips, industry events, and strategic partnerships. Maintain an active sales pipeline within Delphi, Opera Sales & Catering, or equivalent systems at a minimum of three times the assigned revenue goal. Lead negotiations for contracts, menus, pricing, and event details while protecting profitability and adhering to approved commercial guidelines. Identify and maximize ancillary revenue opportunities including audiovisual services, décor, specialty linens, entertainment, and experiential offerings. Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.<br><br>Client Relationship Management & Business Development<br><br>Serve as the strategic point of contact for key accounts, ensuring exceptional service delivery and long-term relationship development. Cultivate strong partnerships with wedding planners, corporate meeting professionals, incentive houses, event agencies, social influencers, and luxury clientele. Lead creative menu consultations, event concept discussions, tastings, and customized proposal presentations. Build client loyalty through proactive communication, personalized service, and consistent follow-through. Secure repeat business, referrals, testimonials, and brand advocacy following successful events.<br><br>Event Planning & Operational Excellence<br><br>Ensure accurate and timely preparation and distribution of Banquet Event Orders (BEOs), ideally a minimum of 14 days prior to event execution. Facilitate weekly BEO review meetings with Banquets, Culinary, Engineering, IT, and operational stakeholders to ensure alignment and flawless delivery. Provide leadership and oversight during critical events, including luxury weddings, VIP functions, corporate galas, and high-profile social occasions. Conduct post-event reviews to evaluate performance, identify improvements, and enhance future guest experiences. Ensure all events reflect the hotel’s brand standards and commitment to exceptional service.<br><br>Team Leadership & Development<br><br>Lead, coach, and develop Catering Sales Managers and Coordinators to achieve individual and team objectives. Establish clear performance expectations, sales goals, and professional development plans. Conduct joint sales calls, client meetings, and site tours to support team capability building. Participate in performance evaluations, talent development initiatives, and succession planning. Foster a collaborative, accountable, and high-performing sales culture.<br><br>Financial & Administrative Responsibilities<br><br>Prepare accurate monthly catering forecasts with a minimum 95% accuracy rate. Monitor business pace, conversion rates, revenue performance, and profitability metrics. Manage departmental expenses within approved budgets, including client entertainment, FAM trips, industry events, and sales initiatives. Ensure all contracts, deposits, billing procedures, and documentation comply with hotel policies, legal requirements, and insurance standards. Monitor event profitability through effective management of pricing, concessions, attrition, and damages. Partner with Finance to ensure timely invoicing, final billing accuracy, and collection of outstanding balances.<br><br>Skills & Competencies<br><br>Exceptional consultative selling, negotiation, presentation, and closing abilities. Proven ability to develop and execute strategic sales plans in a luxury hospitality environment. Strong knowledge of food and beverage operations, menu engineering, event design, and banquet execution. Advanced financial understanding including forecasting, budgeting, profitability analysis, P&L review, attrition, and damages management. Excellent organizational skills with the ability to manage 50+ active event opportunities and priorities simultaneously. Outstanding communication skills with the ability to influence executives, high-net-worth clients, planners, and internal stakeholders. Demonstrated leadership capability with experience coaching and developing sales professionals. Professional presence and discretion appropriate for executive-level clients and VIP events. Flexibility to work evenings, weekends, holidays, and extended hours based on business demands.<br><br>Service Culture<br><br>The incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience.<br><br>Experience, Education & Certification<br><br>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred. Minimum 5 years of progressive catering and social events sales experience within an upscale, luxury, or full-service hotel environment. Demonstrated success managing high-value weddings, social events, corporate meetings, and incentive programs. Advanced proficiency in Delphi.fdc, Cendyn, Opera Sales & Catering, or comparable sales and catering management systems. Strong understanding of luxury hospitality sales practices, event operations, and revenue optimization strategies.<br><br>Skills: Teamwork, Customer Experience, Detail Oriented