وظائف علاقات عامة في قطر

About the Institute<br><br>The Doha Institute for Graduate Studies (DI) was established in Qatar in 2015 as an independent institution for graduate studies, based in Doha. The Institute offers Master's and PhD programs across two schools: the School of Social Sciences and Humanities, and the School of Economics, Administration, and Public Policy. It adopts Arabic as the primary language of instruction and research, with proficiency in English required. The Institute works to train researchers capable of contributing to knowledge production according to international standards, professionals equipped with advanced skills in their fields, and leaders capable of responding to the needs of the Arab world in sustainable development and intellectual and social advancement. The Institute adopts the integration of education and learning with scientific research, considering interdisciplinary approaches and placing students at the center of the educational process. It provides its affiliates with academic freedom, while emphasizing values of integrity and professionalism.<br><br>About the Program<br><br>As part of the School of Economics, Administration, and Public Policy, the Master of Public Administration program—accredited by NASPAA—works to prepare and qualify students to join the labor market and assume managerial positions in government and non-governmental institutions. The program focuses on the principles of equity, effectiveness, and diversity in its curricula and in the process of recruiting students and faculty. The program also seeks to graduate promising administrative professionals and experts who possess technical and managerial skills, in addition to promoting research and scientific production in both Arabic and English, which contributes to enriching the field of public affairs.<br><br>Job Summary / Purpose of the Position<br><br>The School of Economics, Administration, and Public Policy announces the opening of applications for the position of Professor of Practice in Public Administration. The position aims to attract a high-level professional leader or practitioner-academic, possessing extensive leadership experience and a distinguished record in public administration, public policy, governance, public sector management, and the development of public institutions and services, or related fields.<br><br>The Professor of Practice plays a pivotal role in bridging academic knowledge with actual practice in public sector institutions, particularly in teaching and qualifying executive students and those with professional experience. The candidate is expected to employ their practical experience in education through real-life case studies, simulations, practical workshops, policy formulation, analysis of institutional and administrative problems, and dealing with real challenges facing public institutions.<br><br>The Professor of Practice is also expected to contribute to strengthening the program's relationship with government and public institutions, developing partnerships with them, engaging leaders and practitioners in the educational process, developing executive education and capacity-building programs, and contributing to initiatives and projects related to public sector development, enhancing institutional efficiency, and improving policy implementation and the quality of public services.<br><br>The program welcomes candidates whose excellence is based on high-level leadership and professional experience in government or public institutions, international organizations, or related professional fields, as well as academics who combine scientific excellence with extensive practical experience.<br><br>Main Duties<br><br>Teaching practical courses at the graduate and executive education levels using real-life case studies, simulations, workshops, problem-solving exercises, and other experiential learning methods that connect theoretical knowledge to actual practice. Training students on practical tools for policymaking and public administration, including policy formulation, memoranda and policy papers, strategic planning, program and project design, implementation plans, institutional analysis, stakeholder management, and performance management and evaluation. Supervising capstone projects, consulting and applied projects, and applied research, particularly those implemented in cooperation with government agencies and public institutions. Engaging government leaders, policymakers, and practitioners in the educational process through lectures, workshops, policy labs, simulations, and applied projects. Building and strengthening effective institutional partnerships with ministries, government agencies, public institutions, international organizations, and relevant professional bodies in Qatar, the Gulf countries, and the Arab region. Developing and contributing to executive education, professional training, and capacity-building programs that respond to the needs of public institutions, leaders, and employees in the public sector. Participating in projects and initiatives for the development and modernization of the public sector, including institutional and administrative reform, capacity development, governance, policy implementation, government digital transformation, enhancing institutional performance, and improving the quality and efficiency of public service delivery. Working with partners in the public sector to identify actual problems and challenges that can be turned into applied projects, capstones, case studies, or executive training and development activities. Developing original applied case studies and teaching materials based on the experiences of institutions in Qatar, the Gulf, and the Arab region, contributing to building applied knowledge relevant to the regional context. Contributing to the intellectual and professional activity of the program through applied research, policy papers, professional reports, case studies, and participation in public debate or academic research, depending on the candidate's background and experience. Actively participating in curriculum development, mentoring and advising students, program development, committees, and the academic and institutional life of the School and the Institute.<br><br>Qualifications, Experience, and Skills:<br><br>Applicants must possess a distinguished professional and leadership record that embodies the nature of the Professor of Practice position, and the ability to translate practical experience into high-level applied education and training, and effectively connect the program with public sector institutions.<br><br>Hold a PhD in Public Administration or a related field, or an advanced professional degree such as a DPA, or possess an exceptional record of high-level professional and leadership experience and achievement, along with academic or intellectual involvement appropriate to the nature of the Professor of Practice position. Possess advanced leadership experience in government, public administration, public sector management, policy formulation and implementation, institutional development and administrative reform, public services, governance, international organizations, or related fields. Have a clear record of professional achievement and impact, such as leading major public institutions or programs, contributing to the design and implementation of public policies, leading institutional reform and development operations, improving public services, or providing advice to decision-makers and senior leadership. Capable of translating their professional experience into effective executive and applied education through case studies, simulations, policy exercises, applied projects, and experiential learning methods. Capable of training and supervising students in the areas of policy formulation, implementation, strategic planning, institutional development, program and project management, evaluation, and addressing practical problems in the public sector. Possess strong professional networks and a proven ability to build partnerships with ministries, government agencies, public institutions, and international organizations. Capable of developing executive education, training, and capacity-building programs directed at the public sector. Possess a record of research and scientific publication appropriate to their academic background, or a distinguished record of intellectual and applied contributions, such as policy papers, government reports, institutional strategies, case studies, and major projects and consultancies. Capable of developing externally funded projects, partnerships, and training or applied research programs that enhance the program's relationship with the public sector. Proficient in Arabic and capable of working efficiently in English. Capable of enhancing the program's regional and international presence through professional excellence, influence in policy and practice, professional networks, and applied knowledge production or academic research.<br><br>Requirements:<br><br>A detailed curriculum vitae. A copy of the PhD certificate. A letter explaining the motivation for applying for the vacancy. A letter explaining the philosophy of teaching and supervision. Attachments proving teaching experience (such as course descriptions and student evaluations of the course) if the candidate holds a teaching position. Copies of published research or research in progress. A letter explaining the applicant's research achievements and/or current research plan. Names and contact information for three references to provide letters of reference and recommendations. Additional materials may be requested at a later stage.<br><br>Additional Notes:<br><br>The Institute is committed to providing equal employment opportunities. The Institute encourages female researchers to apply for positions. Applications will be reviewed and considered as soon as they are received until available vacancies are filled. Please attach all required documents for application via the career page on the Institute's website. For more information and details about the Doha Institute for Graduate Studies, please visit the website www.dohainstitute.edu.qa.<br><br>Please contact seapp.dean@dohainstitute.edu.qa in case of any further questions regarding the job vacancy.<br><br>Only shortlisted candidates will be contacted.<br><br>Application Deadline:<br><br>The advertisement closes at the end of the working day on 15-Dec-26

About the Institute<br><br>The Doha Institute for Graduate Studies (DI) in Qatar was established in 2015 as an independent institution for graduate studies, based in Doha. The Institute offers Master's and Doctoral programs across two schools: the School of Social Sciences and Humanities, and the School of Economics, Administration, and Public Policy. It adopts Arabic as the primary language for study and research, with a requirement for proficiency in English. The Institute works to prepare researchers capable of contributing to knowledge production according to international standards, professionals equipped with advanced skills in their disciplines, and leaders capable of responding to the needs of the Arab world in sustainable development and intellectual and social advancement. The Institute adopts the integration of teaching and learning with scientific research, taking into account the interdisciplinary nature of studies and the centrality of students in the educational process. It provides its members with academic freedom while emphasizing the values of integrity and professionalism.<br><br>About the Program<br><br>As part of the School of Economics, Administration, and Public Policy, the NASPAA-accredited Master of Public Administration (MPA) program prepares and qualifies students to enter the job market and assume managerial positions in governmental and non-governmental institutions. The program focuses on the principles of equity, effectiveness, and diversity in its curriculum and in its recruitment of students and faculty members. The program also seeks to graduate promising administrative professionals and experts who possess technical and administrative skills, in addition to promoting research and scientific production in both Arabic and English, contributing to the enrichment of the field of public affairs.<br><br>Job Summary/Purpose<br><br>The School of Economics, Administration, and Public Policy invites applications for a faculty position in Public Administration at the rank of Assistant, Associate, or Full Professor.<br><br>The program seeks to attract researchers with a strong, coherent, and internationally oriented research agenda in the fields of public administration, public sector, governance, public policy, public sector reform, or related areas, with clear excellence in quantitative and empirical research.<br><br>The successful candidate will actively contribute to enhancing the program's research output, its international scientific presence, supervising Master's and Doctoral students, and developing the program's research environment and culture. Research addressing contemporary challenges facing the public sector and governance, especially in the Arab region and in comparative frameworks, is of particular interest.<br><br>Proficiency in Arabic is required, along with the ability to teach, research, and communicate academically and efficiently in English.<br><br>Key Responsibilities<br><br>Develop and maintain an active and ambitious research agenda in the fields of public administration, public sector management, governance, public policy, or related fields. Produce and publish high-quality research in recognized, peer-reviewed international scientific journals. Teach graduate courses in statistics, quantitative research methods, and applied data analysis, in addition to specialized courses in the candidate's areas of expertise. Supervise Master's and Doctoral students. Develop an ongoing research path that includes projects and papers in progress, and seek competitive external research funding. Contribute to collaborative and interdisciplinary research within and outside the Institute, including research that uses data relevant to Qatar, the GCC countries, and the Arab region. Participate actively in research seminars, conferences, workshops, and other scientific activities that enhance the international research presence and reputation of the program. Contribute to curriculum and program development, serve the program, the school, and the Institute, and participate in academic and institutional life.<br><br>Qualifications, Experience, and Skills:<br><br>Applicants must:<br><br>Hold a PhD in Public Administration, Political Science, or a related field. Possess a record of high-quality scientific publications commensurate with the required academic rank. Have the ability and willingness to teach statistics, quantitative research methods, and applied data analysis at the graduate level, alongside specialized courses in public administration. Have a strong record or potential to obtain competitive external research funding and develop collaborative research projects. Be capable of supervising Master's and Doctoral students, particularly those conducting empirical and quantitative research, and contributing to the development of a strong research environment at the graduate level. Be proficient in Arabic and capable of researching, teaching, and communicating academically and efficiently in English. Be able to contribute to enhancing the international research presence and reputation of the program through scientific publication, participation in conferences, research networks, academic collaboration, and scientific leadership.<br><br>Requirements:<br><br>Detailed CV. Copy of the PhD certificate. Cover letter explaining the motivation for applying to the job vacancy. Statement of teaching and supervision philosophy. Attachments proving teaching experience (such as course descriptions and student evaluations) if the candidate holds a teaching position. Copies of published research or research in progress. Statement explaining the applicant's research achievements and/or current research plan. Names and contact information of three referees to provide recommendation letters. Additional materials may be requested at a later stage.<br><br>Additional Notes:<br><br>The Institute is committed to providing equal employment opportunities. The Institute encourages female researchers to apply for vacancies. Applications will be reviewed and considered as soon as they are received until the available vacancies are filled. Please attach all required documents for application through the jobs page on the Institute's website. For more information and details about the Doha Institute for Graduate Studies, please visit the website www.dohainstitute.edu.qa.<br><br>Please contact seapp.dean@dohainstitute.edu.qa if you have any further questions about the job vacancy.<br><br>Only shortlisted candidates will be contacted.<br><br>Application Deadline:<br><br>The advertisement closes at the end of the working day on: 15-Dec-26

About Ogilvy <br><br>Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy more than 75 years ago. It builds on that rich legacy through Borderless Creativity—innovating at the intersection of intelligence, imagination and influence, with experts across advertising, sports & entertainment, PR & social, consulting, and health collaborating seamlessly across more than 120 offices spanning 90 countries. Ogilvy was named Network of the Year at the 2026 Cannes Lions International Festival of Creativity and ranks as the #1 global agency network for creative excellence and effectiveness by WARC for the fourth consecutive year, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, visit Ogilvy.com, and follow us on Linked In, X, Instagram, and Facebook.<br><br>About WPP<br><br>WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.<br><br>About Ogilvy<br><br>Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.<br><br>About The Role<br><br>The Senior Account Executive will run mid-size projects for clients, provide media intelligence and insights, and collaborate with cross-functional teams, including PR, Internal Communication, Digital Media, and Press Office.<br><br>The individual should be able to think creatively to solve problems and demonstrate forward-thinking ability by identifying digital and social trends and putting them into practice for clients.<br><br>What You’ll Do<br><br>Provide media intelligence, analysis, and trend-development insights, with clear advisory on how these developments impact clients. Support crisis preparedness activities, including drills, messaging, and monitoring. Support the management and preparation of event content, including researching and vetting speakers, attendees, and participants. Provide research, analysis, and detailed recommendations to support informed decision-making on public relations opportunities, collaboration requests, stakeholder inquiries, external engagements, reputational matters, and emerging issues. Support reputation management activities, including monitoring emerging issues, gathering relevant information, conducting research and analysis, and developing appropriate communications responses and recommendations. Support the population, management, and distribution of client’s external newsletter by coordinating with relevant teams to source and compile content, maintaining accurate stakeholder distribution lists, and ensuring timely dissemination to external audiences. Attend daily meetings and actively contribute to discussions and activities, including communicating ideas, opinions, and insights. Conduct forward-looking assessments of emerging trends, topics, and speakers to strategically position client events and initiatives and enhance their visibility and relevance. Support the day-to-day operations of the Public Relations department, ensuring operational efficiency, high performance, and alignment with strategic priorities. Manages client expectations effectively Ensures timely and effective service delivery to clients. Develops presentations for clients relative to project management/programme status. Keeps team(s) appropriately informed and involved in projects. Delivers strong analysis, creative ideas, strategies and concepts to new campaigns and projects. Anticipates and assists in developing solutions to client problems. A broadly capable writer and editor, able to generate a range of materials that requires minimal editing and edit the work of others. Acts in accordance with company policies and procedures at all times.<br><br>What You’ll Need <br><br>3–5 years of related, client-facing industry experience managing the development or delivery of strong work. The candidate should ideally have experience across several accounts, delivering programmes with a focus on corporate brand. The candidate should be curious and committed to lifelong learning. The candidate should demonstrate the ability to get things done on budget and on time. The candidate should demonstrate accountability and maintain a calm, confident presence. The candidate should bring strong skills in research, analysis, and trend identification. The candidate should have excellent writing and communication skills; bilingual proficiency in Arabic and English is favourable. Candidates should preferably be locally available in Qatar.<br><br>How We’ll Support You<br><br>Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

Freelance PR Consultant – Qatar We are looking for an experienced Freelance PR Consultant to support our growing client portfolio. The ideal candidate must be based in Qatar or have extensive experience working within the Qatar market. Key Responsibilities Strategic Support Provide strategic PR consultancy and market-specific insights for Qatar, including guidance on media trends, cultural considerations, audience behaviour, campaign positioning, and relevant opportunities. Media Relations Build and maintain strong relationships with key media contacts across Qatar. Proactively manage media outreach, secure editorial coverage, coordinate interviews, and identify relevant press opportunities for clients. Influencer Relations Identify and engage relevant influencers and content creators in Qatar. Manage partnerships and collaborations, coordinate product seeding where applicable, and oversee content approvals to ensure successful campaign execution. PR Campaign & Event Support Support the planning and execution of PR campaigns, media events, product launches, press conferences, and brand activations in Qatar. Act as the primary liaison between clients, media, influencers, and internal teams to ensure seamless project delivery. Requirements Proven experience in public relations, with a strong track record of managing media relations and PR campaigns. Established network of media and influencer contacts within the Qatar market. Strong understanding of Qatar’s media landscape, cultural nuances, and consumer trends. Excellent written and verbal communication, stakeholder management, and client servicing skills. Strong organisational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment. Ability to work independently while collaborating effectively with internal teams and clients. Previous agency experience is highly desirable.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Raffles Hotels &amp; Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.&nbsp;&nbsp;Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.&nbsp;</p><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Raffles &amp; Fairmont Doha</strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.</p><br><p>Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p><br><p><strong>About the Application Process</strong></p><br><p>At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Public Relations Officer.</p><br><p>The Public Relations Officer (PRO) is responsible for managing all government-related transactions and ensuring full compliance with local laws and regulations. Acting as the hotel's official representative with government authorities, the PRO facilitates visa processing, residency permits, labor and immigration documentation, licensing requirements, and other statutory approvals for colleagues and the business.</p><br><p>The role serves as the primary liaison between the hotel and government entities, ensuring timely completion of all administrative procedures while maintaining accurate records and providing guidance to internal stakeholders on regulatory requirements. The PRO supports operational continuity by ensuring compliance with employment, immigration, and municipal regulations, while delivering efficient and confidential service in line with the standards of Raffles &amp; Fairmont Doha.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Liaise with government authorities for all immigration, labor, municipality, and licensing matters</li><li>Process employment visas, residency permits, work permits, medical examinations, and Qatar ID applications and renewals</li><li>Coordinate visa cancellations, transfers, and exit permits where applicable</li><li>Ensure timely renewal of commercial licenses, permits, and other statutory documents</li><li>Maintain accurate records of all government-related documentation and monitor expiry dates</li><li>Keep abreast of changes in government regulations and advise management accordingly</li><li>Build and maintain effective working relationships with government departments and external agencies</li><li>Support colleagues with government-related processes and provide guidance on documentation requirements</li><li>Ensure compliance with local labor, immigration, and regulatory requirements</li><li>Maintain confidentiality and professionalism in handling sensitive employee and company information</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Diploma or Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field</li><li>Minimum 2 years of experience as a Public Relations Officer (PRO), preferably in the hospitality industry in Qatar</li><li>Strong knowledge of Qatar labor, immigration, and municipality regulations</li><li>Experience using government portals and electronic systems</li><li>Fluency in English and Arabic, both written and spoken</li><li>Excellent organizational, communication, and interpersonal skills</li><li>Ability to manage multiple priorities and meet deadlines</li><li>Valid Qatari driving license is preferred</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont &amp; Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect: We value the needs, ideas and individuality of others.&nbsp;We treat everyone with fairness and dignity.&nbsp;</p><br><p>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​</p><br><p>Belonging: We celebrate our differences.&nbsp;We support each other and&nbsp;we always stand together.​</p><br><p>Empowerment: We have authority to take initiative and anticipate moments that&nbsp;create unforgettable experiences.&nbsp;​</p><br><p>Integrity: We build trust through mutual respect and being authentic.​</p><br><p><strong>Diversity &amp; Inclusion</strong></p><br><p>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><ul><li>Government Approvals &amp; Permits (Real Estate Focus)<br></li><li>Coordinate and process all government approvals related to real estate development projects.<br></li><li>Liaise with authorities such as the Municipality, Ministry of Labour, Ministry of Interior, Civil Defence, and other regulatory bodies.<br></li><li>Submit and follow up on building permits, NOCs, land approvals, and project-related documentation.<br></li><li>Ensure timely renewal of permits and licenses related to development projects.<br></li></ul><br> </div>

<p><b>Job Description</b></p><p>Government Approvals &amp; Permits (Real Estate Focus)</p><p>Coordinate and process all government approvals related to real estate development projects.</p><p>Liaise with authorities such as the Municipality, Ministry of Labour, Ministry of Interior, Civil Defence, and other regulatory bodies.</p><p>Submit and follow up on building permits, NOCs, land approvals, and project-related documentation.</p><p>Ensure timely renewal of permits and licenses related to development projects.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Public Relations Officer. The Public Relations Officer (PRO) is responsible for managing all government-related transactions and ensuring full compliance with local laws and regulations. Acting as the hotel's official representative with government authorities, the PRO facilitates visa processing, residency permits, labor and immigration documentation, licensing requirements, and other statutory approvals for colleagues and the business. The role serves as the primary liaison between the hotel and government entities, ensuring timely completion of all administrative procedures while maintaining accurate records and providing guidance to internal stakeholders on regulatory requirements. The PRO supports operational continuity by ensuring compliance with employment, immigration, and municipal regulations, while delivering efficient and confidential service in line with the standards of Raffles &amp; Fairmont Doha.</p><p>Key Responsibilities:</p><ul><li>Liaise with government authorities for all immigration, labor, municipality, and licensing matters</li><li>Process employment visas, residency permits, work permits, medical examinations, and Qatar ID applications and renewals</li><li>Coordinate visa cancellations, transfers, and exit permits where applicable</li><li>Ensure timely renewal of commercial licenses, permits, and other statutory documents</li><li>Maintain accurate records of all government-related documentation and monitor expiry dates</li><li>Keep abreast of changes in government regulations and advise management accordingly</li><li>Build and maintain effective working relationships with government departments and external agencies</li><li>Support colleagues with government-related processes and provide guidance on documentation requirements</li><li>Ensure compliance with local labor, immigration, and regulatory requirements</li><li>Maintain confidentiality and professionalism in handling sensitive employee and company information</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field</p><p>Minimum 2 years of experience as a Public Relations Officer (PRO), preferably in the hospitality industry in Qatar</p><p>Strong knowledge of Qatar labor, immigration, and municipality regulations</p><p>Experience using government portals and electronic systems</p><p>Fluency in English and Arabic, both written and spoken</p><p>Excellent organizational, communication, and interpersonal skills</p><p>Ability to manage multiple priorities and meet deadlines</p><p>Valid Qatari driving license is preferred</p><p>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</p><p>Foster an inclusive environment where every individual feels valued and respected</p><p>Create an environment where colleagues are empowered, supported and recognized</p>

<p>Parsons is looking for an amazingly talented Public Relations Officer to join our team! In this role you will get to coordinate between internal and external stakeholders for a specific project.</p><p><b>What You'll Be Doing:</b></p><p>The Public Relations Officer is responsible in dealing, handling and resolving conflicts, feedback, complaints from the public and residents pertaining to the construction projects inconvenience. Open dialogue with the public, residents, municipalities, MOI, traffic police, government department and embassies etc. on public relation issues as directed on project related. Translating required documents/emails, ensuring that the meaning of the source text is retained. Handling correspondence from the client and site teams Liaising with technical staff to discuss any unclear points. Proofreading and editing final translated versions. Providing clients with a grammatical, well-expressed final version of the translated text, usually as a word-processed document. Demonstrated experience in Public Relations works dealing with public complaint in a construction industry would be an advantage. Dealing, handling and resolving conflicts, feedbacks, complaints from the public and residents pertaining to the construction projects inconvenience. Conduct regular visits and ad hoc visits to the affected residents affected by the works and make necessary report, feedback to the clients and the affected resident. Coordinate and work closely with the construction supervision team to minimize inconvenience to the public. Must have a good understanding of Qatari culture. Performs other responsibilities associated with this position as may be appropriate.</p><p>What Required Skills You'll Bring:</p><p>Degree with minimum of 4 years of demonstrable overall experience in the public relation and communication works with no less than 3 years in works focus on public customer service. Demonstrated proficiency in keyboard skills, as well as a working knowledge of MS Windows and related word processing, spreadsheet, and database software, is required. Must be fluent in English and Arabic, both written and spoken, with good capability in oral and written communication skills. Computer skills and the ability to utilize design software are mandatory. Ability to work under stressful condition to handle public complaints. Experience working in Qatar is required.</p><p>What Desired Skills You'll Bring:</p><p>Resourceful, pleasant and approachable personality.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree with minimum of 4 years of demonstrable overall experience in the public relation and communication works with no less than 3 years in works focus on public customer service. Demonstrated proficiency in keyboard skills, as well as a working knowledge of MS Windows and related word processing, spreadsheet, and database software, is required. Must be fluent in English and Arabic, both written and spoken, with good capability in oral and written communication skills. Computer skills and the ability to utilize design software are mandatory. Ability to work under stressful condition to handle public complaints. Experience working in Qatar is required.</p><p>Resourceful, pleasant and approachable personality.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.<br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Ensuring and Providing Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 235160 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-08-13</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Associate Relations Supervisor - QHR <p><strong>Job Summary </strong><strong></strong><br>Responsible for all facilities of Associate Accommodation, ensuring that establishment is run efficiently, that standards of cleanliness and maintenance are upheld (in rooms, bathrooms, public areas), that budget is controlled. Maintains a service and management philosophy, which serves as a guide to all associates.<strong><br>Essential Duties and Responsibilities:</strong></p><br><p><strong>Accommodation / Administration</strong><br> Maintains complete knowledge of and comply with all Rosewood policies, service procedures and standards.<br> Ensure that accommodation is clean, well maintained and attractively presented.<br> Ensures proper maintenance and orderliness of the Accommodation, including proper arrangement of the monthly stationary stock regularly.<br> Plan the availability of accommodation for associates, based on nationality, gender, position, and arrival date and coordinate the allocation of accommodation, alongside Admin Assistant.<br> Liaise with Hotel departments and external vendors to arrange laundry and linen supplies, repairs and maintenance, pest control and waste management.<br> Conduct regular inspections to ensure that all aspects of the accommodation meet hygiene and health and safety regulations.<br> Maintain a safe environment, keep the peace, and act on any actual or potential violations of policies or law. Provide feedback to Talent &amp; Culture on accommodation incidents; handle disciplinary problems and counsel associates.<br> Ensure apartment representative meeting is coordinated each month and meeting minutes presented to the Associate Relations Manager and Senior Talent &amp; Culture Manager, in absence of Admin Assistant.<br> Maintain the department's filing system, ensuring annual and monthly audits take place.<br> To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment and assets.<br> Carry out show rounds of the Accommodation when required.<br> Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.<br> All other duties as required. May be involved in some practical or hands-on work, while primary role is mainly supervisory.<strong><br>Employee Relations</strong><br> Greets all individuals arriving at the office and assists with their needs. Listen to associates that may need to discuss personal issues, ensure confidentiality is maintained at all times and the Senior Talent &amp; Culture Manager and Associate Relations Manager is kept informed.<br> Coordinate and support in the planning and execution of Accommodation and T&amp;C events / projects, activities and ensuring associates welfare is maintained as required.<br> Coordinates and requests meals / refreshments (BEO) for Accommodation events, activities and meetings and related T&amp;C events, where applicable.<br> Assist and prepare all new joiner &amp; leaver inventory paperwork and ensure to complete on time.<br> Make sure to have an accommodation welcome kit prepared on time.<br> Encourage, motivate and support all associates with whom you work.<br> Ensure confidentiality is maintained at all times in line with the Data Protection Act.<br> Ensure that accommodation rules are adhered to by all associates.<br> Assist in the training and development of associates as required.<br> Attend all training courses as and when required.<br> Manage the flexible working process ensuring associates and managers are aware of the rights and legislation.<br> Provide support to the Talent &amp; Culture Team and get familiar with all government mandatory processes.</p><br> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary <br> <p><span>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions <br> <span>A. Shareholder &amp; Financial</span><ul><li><p><span>Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers.</span></p><br></li><li><p><span>Analyze external and internal market factors and ensure they are reflected in business planning.</span></p><br></li><li><p><span>Support the implementation of KPIs and best practices.</span></p><br></li><li><p><span>Promote cost efficiency, productivity, and effective resource utilization.</span></p><br></li><li><p><span>Exercise delegated authority responsibly and monitor its implementation.</span></p><br></li><li><p><span>Contribute to achieving the Bank’s financial objectives through effective business management. </span></p><br></li></ul><span>B. Customer (Internal &amp; External)</span><ul><li><p><span>Create frameworks and systems that enable teams to deliver on commitments.</span></p><br></li><li><p><span>Foster a customer-centric culture and ensure high service standards.</span></p><br></li><li><p><span>Assist customers with product-related inquiries and provide appropriate solutions.</span></p><br></li><li><p><span>Maintain service level agreements (SLAs) with internal stakeholders.</span></p><br></li><li><p><span>Build strong relationships with internal departments and external partners.</span></p><br></li><li><p><span>Provide timely and accurate information to auditors, compliance, risk, and control functions. </span></p><br></li></ul><span>C. Internal (Processes, Products &amp; Regulatory)</span><ul><li><p><span>Assist in developing and implementing the Domestic Retail Branches strategy.</span></p><br></li><li><p><span>Ensure branch business plans are delivered within approved budgets and timelines.</span></p><br></li><li><p><span>Drive market share growth and sustainable profitability across the branch network.</span></p><br></li><li><p><span>Lead the annual budgeting process and monitor branch performance against targets.</span></p><br></li><li><p><span>Develop revenue, volume, and profit targets in coordination with senior management.</span></p><br></li><li><p><span>Prepare performance reports on products, services, and branch profitability.</span></p><br></li><li><p><span>Promote customer-focused service and operational efficiency across branches.</span></p><br></li><li><p><span>Drive business growth through sales management, business development, and strategic initiatives.</span></p><br></li><li><p><span>Ensure compliance with QNB policies, procedures, and regulatory requirements.</span></p><br></li><li><p><span>Collaborate with Regional Managers to improve branch performance and customer acquisition.</span></p><br></li><li><p><span>Monitor sales targets, customer retention initiatives, and manpower requirements.</span></p><br></li><li><p><span>Maintain confidentiality of sensitive business information.</span></p><br></li><li><p><span>Lead, coach, develop, and evaluate direct reports and team performance. </span></p><br></li></ul><span>D. Learning &amp; Knowledge</span><ul><li><p><span>Lead continuous improvement initiatives and encourage innovation.</span></p><br></li><li><p><span>Promote knowledge sharing and adoption of industry best practices.</span></p><br></li><li><p><span>Support employee development and professional growth.</span></p><br></li><li><p><span>Stay updated with developments in banking and financial services.</span></p><br></li><li><p><span>Conduct regular performance discussions and provide coaching and guidance. </span></p><br></li></ul><span>E. Legal, Regulatory &amp; Risk Framework Responsibilities</span><ul><li><p><span>Ensure compliance with all legal, regulatory, and internal policy requirements.</span></p><br></li><li><p><span>Support AML, CTF, sanctions, fraud prevention, and data protection frameworks.</span></p><br></li><li><p><span>Adhere to the Three Lines of Defence risk management model.</span></p><br></li><li><p><span>Support operational risk management, incident reporting, and remediation processes.</span></p><br></li><li><p><span>Complete mandatory training and maintain required professional competence.</span></p><br></li><li><p><span>Ensure fair customer outcomes in accordance with conduct risk policies.</span></p><br></li></ul><span>F. Other Responsibilities</span><ul><li><p><span>Maintain the highest standards of data protection and confidentiality.</span></p><br></li><li><p><span>Safeguard customer and Bank information and disclose it only on a need-to-know basis.</span></p><br></li><li><p><span>Uphold QNB’s professional standards and market reputation.</span></p><br></li><li><p><span>Perform any additional duties assigned by management from time to time. </span></p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p><span>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),</span></p><br></li><li><p><span>At least 8 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Awareness of branch customer relationship practices and regulations.</span></p><br></li><li><p><span>Full knowledge and experience in handling customers’ portfolio</span></p><br></li><li><p><span>Full banking knowledge for liabilities and assets products and their implementations</span></p><br></li></ul> <br> <br> </div>

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!<br><br>As a Guest Relations Supervisor, you’re not just overseeing guest relations operations, you’re creating meaningful connections and spreading the light and warmth of hospitality by delivering personalized, memorable experiences that make every guest feel valued and cared for throughout their stay.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise the Guest Relations team: Lead team members in delivering exceptional guest experiences, ensuring personalized service, seamless guest interactions, and prompt handling of requests. Lead day-to-day team operations: Create team schedules, assign tasks, conduct daily briefings, and provide training, guidance, and real-time coaching to ensure service excellence. Lead guest issue resolution: Proactively engage with guests, respond to inquiries and concerns, and support team members in managing complex or escalated situations to achieve positive outcomes. Enhance the guest experience: Coordinate special occasions, VIP arrivals, guest recognition programs, and personalized arrangements to create memorable and meaningful stays. Monitor guest satisfaction: Gather and analyze guest feedback, identify service improvement opportunities, and work closely with operational teams to enhance the overall guest experience. Manage special projects: Lead guest experience initiatives, service enhancement programs, and other departmental projects or ad hoc assignments.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.