وظائف علاقات عامة في قطر

About the Institute<br><br>The Doha Institute for Graduate Studies (DI) was established in Qatar in 2015 as an independent institution for graduate studies, based in Doha. The Institute offers Master's and PhD programs across two schools: the School of Social Sciences and Humanities, and the School of Economics, Administration, and Public Policy. It adopts Arabic as the primary language of instruction and research, with proficiency in English required. The Institute works to train researchers capable of contributing to knowledge production according to international standards, professionals equipped with advanced skills in their fields, and leaders capable of responding to the needs of the Arab world in sustainable development and intellectual and social advancement. The Institute adopts the integration of education and learning with scientific research, considering interdisciplinary approaches and placing students at the center of the educational process. It provides its affiliates with academic freedom, while emphasizing values of integrity and professionalism.<br><br>About the Program<br><br>As part of the School of Economics, Administration, and Public Policy, the Master of Public Administration program—accredited by NASPAA—works to prepare and qualify students to join the labor market and assume managerial positions in government and non-governmental institutions. The program focuses on the principles of equity, effectiveness, and diversity in its curricula and in the process of recruiting students and faculty. The program also seeks to graduate promising administrative professionals and experts who possess technical and managerial skills, in addition to promoting research and scientific production in both Arabic and English, which contributes to enriching the field of public affairs.<br><br>Job Summary / Purpose of the Position<br><br>The School of Economics, Administration, and Public Policy announces the opening of applications for the position of Professor of Practice in Public Administration. The position aims to attract a high-level professional leader or practitioner-academic, possessing extensive leadership experience and a distinguished record in public administration, public policy, governance, public sector management, and the development of public institutions and services, or related fields.<br><br>The Professor of Practice plays a pivotal role in bridging academic knowledge with actual practice in public sector institutions, particularly in teaching and qualifying executive students and those with professional experience. The candidate is expected to employ their practical experience in education through real-life case studies, simulations, practical workshops, policy formulation, analysis of institutional and administrative problems, and dealing with real challenges facing public institutions.<br><br>The Professor of Practice is also expected to contribute to strengthening the program's relationship with government and public institutions, developing partnerships with them, engaging leaders and practitioners in the educational process, developing executive education and capacity-building programs, and contributing to initiatives and projects related to public sector development, enhancing institutional efficiency, and improving policy implementation and the quality of public services.<br><br>The program welcomes candidates whose excellence is based on high-level leadership and professional experience in government or public institutions, international organizations, or related professional fields, as well as academics who combine scientific excellence with extensive practical experience.<br><br>Main Duties<br><br>Teaching practical courses at the graduate and executive education levels using real-life case studies, simulations, workshops, problem-solving exercises, and other experiential learning methods that connect theoretical knowledge to actual practice. Training students on practical tools for policymaking and public administration, including policy formulation, memoranda and policy papers, strategic planning, program and project design, implementation plans, institutional analysis, stakeholder management, and performance management and evaluation. Supervising capstone projects, consulting and applied projects, and applied research, particularly those implemented in cooperation with government agencies and public institutions. Engaging government leaders, policymakers, and practitioners in the educational process through lectures, workshops, policy labs, simulations, and applied projects. Building and strengthening effective institutional partnerships with ministries, government agencies, public institutions, international organizations, and relevant professional bodies in Qatar, the Gulf countries, and the Arab region. Developing and contributing to executive education, professional training, and capacity-building programs that respond to the needs of public institutions, leaders, and employees in the public sector. Participating in projects and initiatives for the development and modernization of the public sector, including institutional and administrative reform, capacity development, governance, policy implementation, government digital transformation, enhancing institutional performance, and improving the quality and efficiency of public service delivery. Working with partners in the public sector to identify actual problems and challenges that can be turned into applied projects, capstones, case studies, or executive training and development activities. Developing original applied case studies and teaching materials based on the experiences of institutions in Qatar, the Gulf, and the Arab region, contributing to building applied knowledge relevant to the regional context. Contributing to the intellectual and professional activity of the program through applied research, policy papers, professional reports, case studies, and participation in public debate or academic research, depending on the candidate's background and experience. Actively participating in curriculum development, mentoring and advising students, program development, committees, and the academic and institutional life of the School and the Institute.<br><br>Qualifications, Experience, and Skills:<br><br>Applicants must possess a distinguished professional and leadership record that embodies the nature of the Professor of Practice position, and the ability to translate practical experience into high-level applied education and training, and effectively connect the program with public sector institutions.<br><br>Hold a PhD in Public Administration or a related field, or an advanced professional degree such as a DPA, or possess an exceptional record of high-level professional and leadership experience and achievement, along with academic or intellectual involvement appropriate to the nature of the Professor of Practice position. Possess advanced leadership experience in government, public administration, public sector management, policy formulation and implementation, institutional development and administrative reform, public services, governance, international organizations, or related fields. Have a clear record of professional achievement and impact, such as leading major public institutions or programs, contributing to the design and implementation of public policies, leading institutional reform and development operations, improving public services, or providing advice to decision-makers and senior leadership. Capable of translating their professional experience into effective executive and applied education through case studies, simulations, policy exercises, applied projects, and experiential learning methods. Capable of training and supervising students in the areas of policy formulation, implementation, strategic planning, institutional development, program and project management, evaluation, and addressing practical problems in the public sector. Possess strong professional networks and a proven ability to build partnerships with ministries, government agencies, public institutions, and international organizations. Capable of developing executive education, training, and capacity-building programs directed at the public sector. Possess a record of research and scientific publication appropriate to their academic background, or a distinguished record of intellectual and applied contributions, such as policy papers, government reports, institutional strategies, case studies, and major projects and consultancies. Capable of developing externally funded projects, partnerships, and training or applied research programs that enhance the program's relationship with the public sector. Proficient in Arabic and capable of working efficiently in English. Capable of enhancing the program's regional and international presence through professional excellence, influence in policy and practice, professional networks, and applied knowledge production or academic research.<br><br>Requirements:<br><br>A detailed curriculum vitae. A copy of the PhD certificate. A letter explaining the motivation for applying for the vacancy. A letter explaining the philosophy of teaching and supervision. Attachments proving teaching experience (such as course descriptions and student evaluations of the course) if the candidate holds a teaching position. Copies of published research or research in progress. A letter explaining the applicant's research achievements and/or current research plan. Names and contact information for three references to provide letters of reference and recommendations. Additional materials may be requested at a later stage.<br><br>Additional Notes:<br><br>The Institute is committed to providing equal employment opportunities. The Institute encourages female researchers to apply for positions. Applications will be reviewed and considered as soon as they are received until available vacancies are filled. Please attach all required documents for application via the career page on the Institute's website. For more information and details about the Doha Institute for Graduate Studies, please visit the website www.dohainstitute.edu.qa.<br><br>Please contact seapp.dean@dohainstitute.edu.qa in case of any further questions regarding the job vacancy.<br><br>Only shortlisted candidates will be contacted.<br><br>Application Deadline:<br><br>The advertisement closes at the end of the working day on 15-Dec-26

About the Institute<br><br>The Doha Institute for Graduate Studies (DI) in Qatar was established in 2015 as an independent institution for graduate studies, based in Doha. The Institute offers Master's and Doctoral programs across two schools: the School of Social Sciences and Humanities, and the School of Economics, Administration, and Public Policy. It adopts Arabic as the primary language for study and research, with a requirement for proficiency in English. The Institute works to prepare researchers capable of contributing to knowledge production according to international standards, professionals equipped with advanced skills in their disciplines, and leaders capable of responding to the needs of the Arab world in sustainable development and intellectual and social advancement. The Institute adopts the integration of teaching and learning with scientific research, taking into account the interdisciplinary nature of studies and the centrality of students in the educational process. It provides its members with academic freedom while emphasizing the values of integrity and professionalism.<br><br>About the Program<br><br>As part of the School of Economics, Administration, and Public Policy, the NASPAA-accredited Master of Public Administration (MPA) program prepares and qualifies students to enter the job market and assume managerial positions in governmental and non-governmental institutions. The program focuses on the principles of equity, effectiveness, and diversity in its curriculum and in its recruitment of students and faculty members. The program also seeks to graduate promising administrative professionals and experts who possess technical and administrative skills, in addition to promoting research and scientific production in both Arabic and English, contributing to the enrichment of the field of public affairs.<br><br>Job Summary/Purpose<br><br>The School of Economics, Administration, and Public Policy invites applications for a faculty position in Public Administration at the rank of Assistant, Associate, or Full Professor.<br><br>The program seeks to attract researchers with a strong, coherent, and internationally oriented research agenda in the fields of public administration, public sector, governance, public policy, public sector reform, or related areas, with clear excellence in quantitative and empirical research.<br><br>The successful candidate will actively contribute to enhancing the program's research output, its international scientific presence, supervising Master's and Doctoral students, and developing the program's research environment and culture. Research addressing contemporary challenges facing the public sector and governance, especially in the Arab region and in comparative frameworks, is of particular interest.<br><br>Proficiency in Arabic is required, along with the ability to teach, research, and communicate academically and efficiently in English.<br><br>Key Responsibilities<br><br>Develop and maintain an active and ambitious research agenda in the fields of public administration, public sector management, governance, public policy, or related fields. Produce and publish high-quality research in recognized, peer-reviewed international scientific journals. Teach graduate courses in statistics, quantitative research methods, and applied data analysis, in addition to specialized courses in the candidate's areas of expertise. Supervise Master's and Doctoral students. Develop an ongoing research path that includes projects and papers in progress, and seek competitive external research funding. Contribute to collaborative and interdisciplinary research within and outside the Institute, including research that uses data relevant to Qatar, the GCC countries, and the Arab region. Participate actively in research seminars, conferences, workshops, and other scientific activities that enhance the international research presence and reputation of the program. Contribute to curriculum and program development, serve the program, the school, and the Institute, and participate in academic and institutional life.<br><br>Qualifications, Experience, and Skills:<br><br>Applicants must:<br><br>Hold a PhD in Public Administration, Political Science, or a related field. Possess a record of high-quality scientific publications commensurate with the required academic rank. Have the ability and willingness to teach statistics, quantitative research methods, and applied data analysis at the graduate level, alongside specialized courses in public administration. Have a strong record or potential to obtain competitive external research funding and develop collaborative research projects. Be capable of supervising Master's and Doctoral students, particularly those conducting empirical and quantitative research, and contributing to the development of a strong research environment at the graduate level. Be proficient in Arabic and capable of researching, teaching, and communicating academically and efficiently in English. Be able to contribute to enhancing the international research presence and reputation of the program through scientific publication, participation in conferences, research networks, academic collaboration, and scientific leadership.<br><br>Requirements:<br><br>Detailed CV. Copy of the PhD certificate. Cover letter explaining the motivation for applying to the job vacancy. Statement of teaching and supervision philosophy. Attachments proving teaching experience (such as course descriptions and student evaluations) if the candidate holds a teaching position. Copies of published research or research in progress. Statement explaining the applicant's research achievements and/or current research plan. Names and contact information of three referees to provide recommendation letters. Additional materials may be requested at a later stage.<br><br>Additional Notes:<br><br>The Institute is committed to providing equal employment opportunities. The Institute encourages female researchers to apply for vacancies. Applications will be reviewed and considered as soon as they are received until the available vacancies are filled. Please attach all required documents for application through the jobs page on the Institute's website. For more information and details about the Doha Institute for Graduate Studies, please visit the website www.dohainstitute.edu.qa.<br><br>Please contact seapp.dean@dohainstitute.edu.qa if you have any further questions about the job vacancy.<br><br>Only shortlisted candidates will be contacted.<br><br>Application Deadline:<br><br>The advertisement closes at the end of the working day on: 15-Dec-26

About Ogilvy <br><br>Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy more than 75 years ago. It builds on that rich legacy through Borderless Creativity—innovating at the intersection of intelligence, imagination and influence, with experts across advertising, sports & entertainment, PR & social, consulting, and health collaborating seamlessly across more than 120 offices spanning 90 countries. Ogilvy was named Network of the Year at the 2026 Cannes Lions International Festival of Creativity and ranks as the #1 global agency network for creative excellence and effectiveness by WARC for the fourth consecutive year, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, visit Ogilvy.com, and follow us on Linked In, X, Instagram, and Facebook.<br><br>About WPP<br><br>WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.<br><br>About Ogilvy<br><br>Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.<br><br>About The Role<br><br>The Senior Account Executive will run mid-size projects for clients, provide media intelligence and insights, and collaborate with cross-functional teams, including PR, Internal Communication, Digital Media, and Press Office.<br><br>The individual should be able to think creatively to solve problems and demonstrate forward-thinking ability by identifying digital and social trends and putting them into practice for clients.<br><br>What You’ll Do<br><br>Provide media intelligence, analysis, and trend-development insights, with clear advisory on how these developments impact clients. Support crisis preparedness activities, including drills, messaging, and monitoring. Support the management and preparation of event content, including researching and vetting speakers, attendees, and participants. Provide research, analysis, and detailed recommendations to support informed decision-making on public relations opportunities, collaboration requests, stakeholder inquiries, external engagements, reputational matters, and emerging issues. Support reputation management activities, including monitoring emerging issues, gathering relevant information, conducting research and analysis, and developing appropriate communications responses and recommendations. Support the population, management, and distribution of client’s external newsletter by coordinating with relevant teams to source and compile content, maintaining accurate stakeholder distribution lists, and ensuring timely dissemination to external audiences. Attend daily meetings and actively contribute to discussions and activities, including communicating ideas, opinions, and insights. Conduct forward-looking assessments of emerging trends, topics, and speakers to strategically position client events and initiatives and enhance their visibility and relevance. Support the day-to-day operations of the Public Relations department, ensuring operational efficiency, high performance, and alignment with strategic priorities. Manages client expectations effectively Ensures timely and effective service delivery to clients. Develops presentations for clients relative to project management/programme status. Keeps team(s) appropriately informed and involved in projects. Delivers strong analysis, creative ideas, strategies and concepts to new campaigns and projects. Anticipates and assists in developing solutions to client problems. A broadly capable writer and editor, able to generate a range of materials that requires minimal editing and edit the work of others. Acts in accordance with company policies and procedures at all times.<br><br>What You’ll Need <br><br>3–5 years of related, client-facing industry experience managing the development or delivery of strong work. The candidate should ideally have experience across several accounts, delivering programmes with a focus on corporate brand. The candidate should be curious and committed to lifelong learning. The candidate should demonstrate the ability to get things done on budget and on time. The candidate should demonstrate accountability and maintain a calm, confident presence. The candidate should bring strong skills in research, analysis, and trend identification. The candidate should have excellent writing and communication skills; bilingual proficiency in Arabic and English is favourable. Candidates should preferably be locally available in Qatar.<br><br>How We’ll Support You<br><br>Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.

Freelance PR Consultant – Qatar We are looking for an experienced Freelance PR Consultant to support our growing client portfolio. The ideal candidate must be based in Qatar or have extensive experience working within the Qatar market. Key Responsibilities Strategic Support Provide strategic PR consultancy and market-specific insights for Qatar, including guidance on media trends, cultural considerations, audience behaviour, campaign positioning, and relevant opportunities. Media Relations Build and maintain strong relationships with key media contacts across Qatar. Proactively manage media outreach, secure editorial coverage, coordinate interviews, and identify relevant press opportunities for clients. Influencer Relations Identify and engage relevant influencers and content creators in Qatar. Manage partnerships and collaborations, coordinate product seeding where applicable, and oversee content approvals to ensure successful campaign execution. PR Campaign & Event Support Support the planning and execution of PR campaigns, media events, product launches, press conferences, and brand activations in Qatar. Act as the primary liaison between clients, media, influencers, and internal teams to ensure seamless project delivery. Requirements Proven experience in public relations, with a strong track record of managing media relations and PR campaigns. Established network of media and influencer contacts within the Qatar market. Strong understanding of Qatar’s media landscape, cultural nuances, and consumer trends. Excellent written and verbal communication, stakeholder management, and client servicing skills. Strong organisational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment. Ability to work independently while collaborating effectively with internal teams and clients. Previous agency experience is highly desirable.

<p><b>Job Description:</b> </p> <p> <b>Senior Public Relations Officer</b> </p> <p> <b>Qatar</b> </p> <br> <p>Parsons is looking for an amazingly talented<b> Senior Public Relations Officer </b>to join our team in Qatar! In this role, you will be responsible for managing stakeholder engagement, community relations, and public interface activities in support of project operations. You will work closely with project management, contractors, residents, businesses, utility providers, and other stakeholders to ensure effective communication, timely resolution of project-related concerns, and successful project delivery.</p> <p> <b>What You'll Be Doing</b> </p> <ul> <li>Managing stakeholder engagement, community relations, and public interface activities in support of project requirements.</li> <li>Establishing and maintaining effective working relationships with residents, businesses, utility providers, local authorities, contractors, consultants, and other project stakeholders.</li> <li>Serving as the primary point of contact for public inquiries, complaints, and community concerns related to project activities.</li> <li>Coordinating with project teams, contractors, residents, businesses, and affected stakeholders to address and resolve project-related concerns in a timely manner.</li> <li>Managing and tracking stakeholder complaints, grievances, public concerns, and community issues and ensuring timely follow-up and resolution.</li> <li>Facilitating communication between residents, local communities, project stakeholders, and the project team to minimize disruptions and maintain positive relationships.</li> <li>Supporting the resolution of disputes arising from construction activities, access restrictions, traffic diversions, utility interruptions, noise, dust, and other project impacts.</li> <li>Coordinating responses to resident complaints and stakeholder correspondence and ensuring appropriate documentation and closure of actions.</li> <li>Supporting public awareness initiatives, community engagement activities, and stakeholder communication programs related to project implementation.</li> <li>Coordinating with relevant authorities, utility providers, businesses, residents, and affected stakeholders on project-related issues and interface requirements.</li> <li>Supporting stakeholder engagement activities to facilitate project delivery and minimize disruption to communities and businesses.</li> <li>Monitoring stakeholder requirements, commitments, concerns, and action items to support project objectives and milestones.</li> <li>Maintaining stakeholder registers, communication logs, complaints records, action trackers, and other related documentation.</li> <li>Identifying stakeholder-related risks and supporting the implementation of mitigation measures.</li> <li>Escalating complex stakeholder or community issues to project management and supporting the development of resolution strategies.</li> <li>Preparing stakeholder reports, correspondence logs, presentations, meeting minutes, and progress updates for project management.</li> <li>Coordinating meetings, workshops, and stakeholder engagement sessions as required.</li> <li>Supporting project teams in maintaining positive stakeholder relationships throughout the project lifecycle.</li> <li>Assisting with audits, inspections, and stakeholder reviews as required.</li> </ul> <p> <b>What Desired Skills You'll Bring</b> </p> <ul> <li>Experience supporting major roads, drainage, utilities, or infrastructure projects in Qatar or the GCC region.</li> <li>Familiarity with Qatar authority requirements, stakeholder approval processes, and utility coordination procedures.</li> <li>Experience coordinating with municipalities, utility providers, service authorities, and community representatives.</li> <li>Familiarity with document control systems and electronic records management platforms.</li> <li>Demonstrated ability to build and maintain effective relationships with residents, businesses, community representatives, and project stakeholders.</li> <li>Experience supporting large-scale infrastructure or construction supervision projects.</li> <li>Experience planning and implementing community engagement, public awareness, or stakeholder communication initiatives.</li> </ul> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's Degree, BSc, BA, or equivalent qualification from a recognized institution.</li> <li>10 years of professional experience in stakeholder management, community relations, public interface management, project coordination, or a related field, including 7 years in a similar role.</li> <li>Experience supporting construction, engineering, infrastructure, or project-based environments.</li> <li>Experience coordinating with contractors, consultants, utility providers, residents, businesses, local authorities, and external stakeholders.</li> <li>Experience managing stakeholder concerns, public complaints, resident issues, business impacts, and community relations associated with construction or infrastructure projects.</li> <li>Strong knowledge of stakeholder engagement, community relations, complaint management, and public interface processes associated with infrastructure projects.</li> <li>Strong conflict resolution, negotiation, and dispute management skills.</li> <li>Ability to engage effectively with residents, businesses, contractors, utility providers, authorities, and project stakeholders in challenging situations.</li> <li>Strong communication, interpersonal, and relationship management skills.</li> <li>Ability to manage multiple priorities and coordinate effectively with internal and external stakeholders.</li> <li>Strong organizational, administrative, and record-management skills.</li> <li>Experience preparing stakeholder correspondence, reports, presentations, meeting minutes, and communication materials.</li> <li>Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Outlook.</li> <li>Ability to work independently while maintaining a high level of professionalism and confidentiality.</li> <li>Excellent problem-solving and coordination skills.</li> <li>Fluent in English and Arabic, both written and spoken.</li> </ul>

Company Description<br><br>Raffles Hotels & Resorts<br><br>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.<br><br>Fairmont Hotels & Resorts<br><br>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><br>About Raffles & Fairmont Doha<br><br>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.<br><br>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.<br><br>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.<br><br>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.<br><br>About The Application Process<br><br>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br>Job Description<br><br>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Public Relations Officer.<br><br>The Public Relations Officer (PRO) is responsible for managing all government-related transactions and ensuring full compliance with local laws and regulations. Acting as the hotel's official representative with government authorities, the PRO facilitates visa processing, residency permits, labor and immigration documentation, licensing requirements, and other statutory approvals for colleagues and the business.<br><br>The role serves as the primary liaison between the hotel and government entities, ensuring timely completion of all administrative procedures while maintaining accurate records and providing guidance to internal stakeholders on regulatory requirements. The PRO supports operational continuity by ensuring compliance with employment, immigration, and municipal regulations, while delivering efficient and confidential service in line with the standards of Raffles & Fairmont Doha.<br><br>Key Responsibilities<br><br>Liaise with government authorities for all immigration, labor, municipality, and licensing matters Process employment visas, residency permits, work permits, medical examinations, and Qatar ID applications and renewals Coordinate visa cancellations, transfers, and exit permits where applicable Ensure timely renewal of commercial licenses, permits, and other statutory documents Maintain accurate records of all government-related documentation and monitor expiry dates Keep abreast of changes in government regulations and advise management accordingly Build and maintain effective working relationships with government departments and external agencies Support colleagues with government-related processes and provide guidance on documentation requirements Ensure compliance with local labor, immigration, and regulatory requirements Maintain confidentiality and professionalism in handling sensitive employee and company information<br><br>Qualifications<br><br>What will you bring to this role?<br><br>Diploma or Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field Minimum 2 years of experience as a Public Relations Officer (PRO), preferably in the hospitality industry in Qatar Strong knowledge of Qatar labor, immigration, and municipality regulations Experience using government portals and electronic systems Fluency in English and Arabic, both written and spoken Excellent organizational, communication, and interpersonal skills Ability to manage multiple priorities and meet deadlines Valid Qatari driving license is preferred Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized<br><br>Additional Information<br><br>Employee Benefits<br><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br>Our Values<br><br>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.<br><br>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging: We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.<br><br>Integrity: We build trust through mutual respect and being authentic.<br><br>Diversity & Inclusion<br><br>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br><br>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.<br><br>Job Description<br><br>Public Relations Officer<br><br>Qatar<br><br>Parsons is looking for an amazingly talented Public Relations Officer to join our team! In this role you will get to coordinate between internal and external stakeholders for a specific project.<br><br>What You'll Be Doing<br><br>The Public Relations Officer is responsible in dealing, handling and resolving conflicts, feedback, complaints from the public and residents pertaining to the construction projects inconvenience. Open dialogue with the public, residents, municipalities, MOI, traffic police, government department and embassies etc. on public relation issues as directed on project related. Translating required documents/emails, ensuring that the meaning of the source text is retained. Handling correspondence from the client and site teams Liaising with technical staff to discuss any unclear points. Proofreading and editing final translated versions. Providing clients with a grammatical, well-expressed final version of the translated text, usually as a word-processed document. Demonstrated experience in Public Relations works dealing with public complaint in a construction industry would be an advantage. Dealing, handling and resolving conflicts, feedbacks, complaints from the public and residents pertaining to the construction projects inconvenience. Conduct regular visits and ad hoc visits to the affected residents affected by the works and make necessary report, feedback to the clients and the affected resident. Coordinate and work closely with the construction supervision team to minimize inconvenience to the public. Must have a good understanding of Qatari culture. Performs other responsibilities associated with this position as may be appropriate.<br><br><br>What Required Skills You'll Bring<br><br>Degree with minimum of 4 years of demonstrable overall experience in the public relation and communication works with no less than 3 years in works focus on public customer service. Demonstrated proficiency in keyboard skills, as well as a working knowledge of MS Windows and related word processing, spreadsheet, and database software, is required. Must be fluent in English and Arabic, both written and spoken, with good capability in oral and written communication skills. Computer skills and the ability to utilize design software are mandatory. Ability to work under stressful condition to handle public complaints. Experience working in Qatar is required.<br><br><br>What Desired Skills You'll Bring<br><br>Resourceful, pleasant and approachable personality.<br><br><br>Minimum Clearance Required To Start<br><br>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<br><br>We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!<br><br>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

The Public Relations Coordinator is responsible for planning, developing, and managing strategies for proactive public relations that informs, connects, and engages students, staff, parents and community members; preparing and publishing school publications as well as developing and communicating the school crisis communication plan<br><br>Duties And Responsibilities<br><br>Create and provide leadership for a strategic communications plan, managing and participating in the implementation and evaluation of the plan. Develop information programs that maintain a visible and positive image for the school. Assist with development, implementation, and data analysis of customer opinion surveys and other means of gathering public feedback, input, and participation. Develop relationships with local print, radio, and television on behalf of the school. Provide coaching to school staff on effective communication strategies. Coordinate recognition events for school staff and students. Keep current of changes and development in law and public relations practices. Define and deliver communication activities to gain community support for school efforts. Write and disseminate news releases and manage media for the school. Function as public information source for the school. Assist in writing content for publications, exhibits, newsletters, news releases, flyers, brochures, social media, promotional materials, and other public information devices for internal and external distribution. Supervise electronic communications, including the broadcasting of School Board meetings and assisting with the content of the school’s web page. Respond to inquiries from teachers, parents, school senior leadership, staff, outside agencies, and other authorities and provide appropriate information as required. Develop and make oral and written presentation to a variety of audiences. Perform other duties as assigned.<br><br>Qualifications:<br><br>Bachelor’s degree with major in communications, journalism or related area required3 years experience in related area<br><br>Back to Career

<p><strong>About the Role</strong></p><p>The Chief Public Relations &amp; Communications Officer (CPRCO) is responsible for shaping and protecting the organization's reputation through strategic communications, media relations, press engagement, and stakeholder communications. Reporting directly to the CEO, the CPRCO serves as the principal advisor on corporate messaging, public positioning, executive visibility, and crisis communications. The role is focused on building a strong public image, maintaining positive media relationships, managing corporate narratives, and ensuring consistent communication across internal and external audiences.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Media Relations &amp; Press Communications</strong></p><ul><li>Lead all media relations, press office activities, and corporate communications.</li><li>Build and maintain strong relationships with local, regional, and international media outlets, editors, and journalists.</li><li>Oversee the development and distribution of press releases, media statements, and corporate announcements.</li><li>Act as the organization's primary communications advisor for media inquiries and public-facing communications.</li><li>Position senior executives as thought leaders through interviews, speaking engagements, opinion articles, and industry forums.</li></ul><p><strong>Corporate Communications &amp; Reputation Management</strong></p><ul><li>Develop and execute a comprehensive communications strategy that enhances brand reputation and public perception.</li><li>Own the corporate narrative and ensure consistency of messaging across all channels.</li><li>Monitor media coverage, public sentiment, and reputational risks, providing insights and recommendations to leadership.</li><li>Manage executive communications, speeches, presentations, and key stakeholder messaging.</li></ul><p><strong>Crisis Communications</strong></p><ul><li>Develop crisis communication frameworks, response protocols, and media response strategies.</li><li>Lead communication efforts during crises, regulatory issues, major incidents, and sensitive corporate matters.</li><li>Provide spokesperson training and media coaching to senior leadership.</li></ul><p><strong>Stakeholder &amp; Public Affairs Communications</strong></p><ul><li>Manage communication with government entities, regulators, industry bodies, and key external stakeholders.</li><li>Support major corporate announcements, partnerships, investments, and strategic initiatives.</li><li>Coordinate corporate communications related to investor relations, annual reports, and financial disclosures.</li></ul><p><strong>Internal Communications</strong></p><ul><li>Drive employee engagement through effective internal communications programs.</li><li>Partner with HR and leadership teams to communicate organizational strategy, culture, and change initiatives.</li></ul><p><strong>Digital &amp; Content Strategy</strong></p><ul><li>Oversee corporate website content, digital communications, social media presence, and content creation.</li><li>Ensure all external communications support and strengthen the organization's reputation and brand positioning.</li></ul><p><br></p><p><strong>Preferred Background</strong></p><ul><li>15+ years of experience in Public Relations, Corporate Communications, Media Relations, Journalism, or Public Affairs.</li><li>Extensive experience drafting and managing press releases, media statements, executive communications, and crisis responses.</li><li>Strong network within media organizations, press agencies, and key public stakeholders.</li><li>Proven track record managing corporate reputation and high-profile communications.</li><li>Experience supporting CEOs and executive leadership teams in media and public-facing engagements.</li><li>Fluent in English; Arabic is highly preferred.</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.<br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.&nbsp;<br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.&nbsp;<br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining &amp; Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Ensuring and Providing Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work!<br><br>As a Guest Relations Supervisor, you’re not just overseeing guest relations operations, you’re creating meaningful connections and spreading the light and warmth of hospitality by delivering personalized, memorable experiences that make every guest feel valued and cared for throughout their stay.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise the Guest Relations team: Lead team members in delivering exceptional guest experiences, ensuring personalized service, seamless guest interactions, and prompt handling of requests. Lead day-to-day team operations: Create team schedules, assign tasks, conduct daily briefings, and provide training, guidance, and real-time coaching to ensure service excellence. Lead guest issue resolution: Proactively engage with guests, respond to inquiries and concerns, and support team members in managing complex or escalated situations to achieve positive outcomes. Enhance the guest experience: Coordinate special occasions, VIP arrivals, guest recognition programs, and personalized arrangements to create memorable and meaningful stays. Monitor guest satisfaction: Gather and analyze guest feedback, identify service improvement opportunities, and work closely with operational teams to enhance the overall guest experience. Manage special projects: Lead guest experience initiatives, service enhancement programs, and other departmental projects or ad hoc assignments.<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Employee Relations Officer facilitates positive relationships between employees and the organization, ensuring a productive and harmonious work environment. They are responsible for implementing and enforcing employee policies and procedures, addressing grievances and conflicts, and promoting employee engagement and morale. Additionally, Employee Relations Officers play a key role in providing guidance and support to both employees and management on matters related to employment laws, regulations, and Company policies. They also participate in the development and implementation of programs and initiatives aimed at improving employee satisfaction and retention. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Promote customer-centric services, fair and transparent people practices.</p><br> <p>Contribute with ideas for a smoother and efficient day-to-day operation.</p><br> <p>Comply with our Attendance protocols.</p><br> <p>Ensure adequate support is provided to the employees on all their queries.</p><br> <p>Prepare employee files and ensure all employee related documents throughout their lifecycle are filed.</p><br> <p>Keep up to date with policy changes.</p><br> <p>Administers the HR Services in a precise and timely manner; and ensures a high-quality standard is applied to all transactions.</p><br> <p>Execute transactions related to Onboarding, Offboarding, Leave approvals, Ticketing, Medical insurance, Reimbursements, Personal information updates, Generate business letters, Respond to ASK HR queries</p><br> <p>Ensure compliance with all relevant HSEandE and QM policies, procedures, and controls across the department to guarantee self and Team safety, legislative compliance, delivery of high-quality service standards and a responsible environmental attitude</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance.</p><br> <p>Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers.</p><br> <p>Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations.</p><br> <p>Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport.</p><br> <p>Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality_321977507<br>Leadership_321977503<br>Employee Experence and Design Thinking L2<br>Data Driven L2<br>SAP ERP Human Resources L2<br>People Advocacy L2<br>Agility<br>Digital Integration L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Commerce or Business Administration<br><br><br><br> </div>

Functional Responsibilities:Conduct research and analysis on employee relations trends, issues, and best practices to identify areas for improvement and develop recommendations for enhancing employee relations initiatives. Support the resolution of employee relations matters, including investigations into employee complaints, disciplinary actions, and performance management issues, ensuring compliance with company policies and legal requirements. Analyze employee data and metrics related to employee relations, such as turnover rates, absenteeism, and employee satisfaction surveys, to identify trends and develop strategies for improving employee relations and engagement. Assist in the development and implementation of employee relations policies, procedures, and programs, ensuring they are aligned with company values, legal requirements, and industry best practices. Provide guidance and support to managers and supervisors on employee relations matters, including interpretation of policies, procedures, and legal regulations, and assist in addressing employee concerns and conflicts. Conduct training and workshops on employee relations topics, such as conflict resolution, effective communication, and respectful workplace behavior, to promote positive employee relations and a harmonious work environment. Maintain accurate and confidential employee relations records, including investigation reports, disciplinary actions, and other relevant documentation, ensuring compliance with privacy laws and company policies. Perform all duties related to Employee Relations.<br>Academic & Professional Qualifications Bachelor’s degree in Human Resources, Business, or equivalent.<br>Experience Minimum 2-4 years of experience in human resources or a similar field<br>Skills and Requirements Knowledge of employment laws and regulations Strong communication and interpersonal skills Ability to handle employee relations issues and provide guidance to employees and managers

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.<br><br>Qualifications<br><br> College degree in hotel management or related field Previous experience in Front Office or Guest Services Excellent communication skills Experience with Front Office Systems Proficient in English, both written and spoken<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Mandarin Oriental, Doha is looking for a Guest Relations Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Front Office Department in Doha, The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests and will ensure a smooth arrival and a fond farewell. It is the mission and intent of this position that the incumbent will keep the guest’s perspective in mind at all times and carry out the mission of the Rooms Division. The Guest Relations Agent reports to the Concierge and Guest Relations Manager.<br><br>As Guest Relations Agent, you will be responsible for the following duties<br><br>Help the Guest Relations Supervisor to inspect all VIPs rooms prior to arrival and ensure all requests are met Help the Guest Relations Management Team to meet and greet guests Prepare the Daily Communication Form Handle amenity requests and other guest relations programmes Run and Participate in the VIPs meeting Assists the Front Office during need periods Handles guests’ complaints Works closely with Front Office, Housekeeping, Room Services, Concierge and all F&B departments <br><br>As Guest Relations Agent, we expect from you<br><br>Minimum 2 year of experience working in a 5-star hotel environment A minimum of 1 years of Front Office experience Previous experience working in the Middle East Region is an advantage Strong commands of Microsoft Office products Effective verbal and written communication skills in English. Arabic is an advantage <br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets <br><br>We’re Fans. Are you?

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Relations Executive, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Oversee guest services operations: Manage day-to-day operations of all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience Manage department administration: Lead budgeting, forecasting, policy enforcement, and special projects to support operational effectiveness Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br>About The Team<br><br>How We’ll Help You Thrive<br><br>Benefits<br><br>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role Answer all incoming calls with proper greetings and telephone etiquette standards. Communicates with Guests using Glowing system. Conduct departure calls on a daily basis to obtain guest stay experience and departure time. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of scheduled event/daily activities, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet, features and services provided by the hotel. Set up workstation with necessary supplies and resource materials. Secure headset console and log onto system. Access all functions of the system. Accommodate all telephone, email, Whats App requests in a congenial manner within 10 minutes of request. Respond to all incoming telephone calls within 3 rings, using proper salutation and closing. Route callers to requested guest or hotel personnel/department. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Monitor unanswered lines; return to caller after rings to update status and offer to take a message. Take, record and relay messages accurately, completely, and legibly. Activate/deactivate guestroom messages light, accordingly, distribute hotel personnel/department messages to designated location. Accept, record, and deliver wake-up calls. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for, Screening calls, Do not disturb, Call transfer/forwarding, Conference calls, Non-registered guests. Access system for long distance carrier's foreign language operator. Assist callers with local and overseas calls. Monitor telephone system problems and raise Knowcross Tickets. Document all guest complaints or problems in Knowcross. Follow up to ensure completion and guest satisfaction. Assist in emergency situations as central communication center for hotel. Collect preferences daily and enter into our guest profiles. Ensure the use of correct verbiage and avoid using any slang language. Follow all LQA and Forbes standard. Full knowledge of using Glowing for guest communication from pre arrival, during the stay and post departure. All other duties as required.

Mandarin Oriental, Doha is looking for a Government Relations Officer to join our People & Culture team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the People & Culture Department in Doha, the Government Relations Officer will primarily carry out all activities in support of the human resources function in the hotel which includes: planning, and obtaining all required block visa allocations, individual work visas and the process for resident visas, assisting with Guest Visa requirements, and other required mandatory certifications. The Government Relations Office reports to the Director of People & Culture.<br><br>As Government Relations Officer, you will be responsible for the following duties:<br><br>Be up to date regarding any changes or amendments to the prevailing laws/rule / regulations, changes in forms/formats and other procedures and keep the Human Resources Department advised of such changes. Process all types of visas including employment visas, residence visas for colleagues as well as business and other visas for guests / entertainers or other hotel requirements Advising on any visa restrictions that may apply and updating the management on same. Process the medical check, occupational health cards and Qatar ID. Assist Colleagues in renewing visas for their immediate dependents whenever needed. Ensure that E-Contracts are attested for all new joiners. Submit relevant documents periodically to Immigration or the Labour office with regard to cancelled / absconding colleagues and delete from the hotel’s sponsorship list. Ensure that all documents are scanned and properly filed on the hotel data base. Update the Recruitment plan as Visas are applied for and received. Send out notifications to the concerned departments to prepare the required documents to renew hotel licenses. Process and renewal of permits and licenses including hotel trade license, liquor trading license, certificates of registration, civil defense certificate for the hotel, Yearly planned Event licenses such as Ramadan and New Year, etc. Process and renew of Events permits through the appropriate channel such as Qatar Tourism Authority, Ministry of Interior or Culture or other relevant ministry.<br><br>As Government Relations Officer, We Expect From You<br><br>Minimum 1 year of experience working in a 5-star hotel environment preferred Minimum of 1-year experience in a similar or related administrative role Vocational Diploma in Hospitality Operations or Human Resources Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?