Jobs in Tourism Sector in Qatar
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About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an experienced and inspiring Executive Sous Chef to join our culinary team and help deliver memorable experiences across our vibrant restaurants and events spaces.<br><br>As Executive Sous Chef, you will work closely with the Executive Chef to lead kitchen operations, inspire the brigade, and ensure the highest standards of quality, presentation, and service are consistently achieved. This is an exciting opportunity for a dynamic culinary professional who thrives in a luxury hospitality environment and enjoys working in a fast-paced, guest-focused setting.<br><br>What You’ll Be Doing:<br><br>Support the Executive Chef in overseeing all culinary operations Lead, motivate, and develop the kitchen team Ensure consistency in food quality, presentation, and hygiene standards Assist with menu development, cost control, and inventory management Maintain a positive and collaborative kitchen culture Drive operational excellence during busy service periods and special events<br><br>About You:<br><br>Previous experience as an Executive Sous Chef or Senior Sous Chef in luxury hospitality Strong leadership and team management skills Passion for food, creativity, and delivering exceptional guest experiences Ability to work efficiently in a fast-paced environment Excellent communication and organisational skills Strong understanding of food safety and kitchen operations<br><br>What’s In It for You?<br><br>Competitive tax-free annual salary and benefits package21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Executive Sous Chef!<br><br>#Executive Sous Chef #The Ned Doha
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are currently looking for an experienced and inspiring Executive Sous Chef to join our culinary team and help deliver memorable experiences across our vibrant restaurants and events spaces.<br><br>As Executive Sous Chef, you will work closely with the Executive Chef to lead kitchen operations, inspire the brigade, and ensure the highest standards of quality, presentation, and service are consistently achieved. This is an exciting opportunity for a dynamic culinary professional who thrives in a luxury hospitality environment and enjoys working in a fast-paced, guest-focused setting.<br><br>What You’ll Be Doing:<br><br>Support the Executive Chef in overseeing all culinary operations Lead, motivate, and develop the kitchen team Ensure consistency in food quality, presentation, and hygiene standards Assist with menu development, cost control, and inventory management Maintain a positive and collaborative kitchen culture Drive operational excellence during busy service periods and special events<br><br>About You:<br><br>Previous experience as an Executive Sous Chef or Senior Sous Chef in luxury hospitality Strong leadership and team management skills Passion for food, creativity, and delivering exceptional guest experiences Ability to work efficiently in a fast-paced environment Excellent communication and organisational skills Strong understanding of food safety and kitchen operations<br><br>What’s In It for You?<br><br>Competitive tax-free annual salary and benefits package21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Executive Sous Chef!<br><br>#Executive Sous Chef #The Ned Doha
Job Description<br><br>Key accountabilities and decision ownership:<br><br>Provide support and manage planned and unplanned outage communication to customer and engage with technology teams to troubleshoot customer issue. Work with technology to build pro-active controls to reduce technical complaints from customer. Track and report technical complaints vs base. Propose corrective actions to reduce number of complaints vs customer base. Work with digital team to build self-service channel for customers (e.g. My Vodafone App, Chat bot) where they can self- troubleshoot technical issue. Ensure customer is kept informed on status of his complaint. Track and reduce repeat calls from customer on trouble ticket follow-up and log each interaction with customer in CRM tool. Ensure field teams from sub-contractor are following standard operating procedures to resolve technical complaint from customer. Ensure all activities performed by field team to fix customer issue are logged inside CRM tool. Conduct trainings for frontline team so that customer issue can be resolved on 1st call before raising trouble ticket. Track and report issues reported by customer within 10 days and within 1 month of installation. If issue is related to quality of installation, immediately highlight such cases to Fixed Fulfilment team to take corrective actions. Fixed support manual activities are:Calling customers for 1st level troubleshooting. Book appointment booking for home visit, if required. Monitor SLAs across multiple field vendors and areas. Tracking trouble tickets are closed within agreed SLA – 24 Hours (including field visit). Own and maintain field service experience by providing regular training to field team on Vodafone way of working plus ensuring field agents have Vodafone approved uniforms, ID’s. Manual tracking and reporting of fixed line inventory and re-ordering based on run-rate. Access Media first operator portal to check IP TV fulfilment status as part of troubleshooting. Manually collecting and reviewing customer feedback forms from field team and uploading in Siebel for future reference. Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.<br><br>Qualifications<br><br>Education: Engineering degree in Telecommunications<br><br>Knowledge & Experience:<br><br>More than 5 years of relevant experience in the service or telecommunication industry with a strong background in fulfilment across mobility and fixed. Track record in managing vendors of diverse backgrounds to achieve high level of service. Knowledge in OTDR/LSPM testing equipment’s and analysing the testing reports to check whether the results are within the threshold. And experience and knowledge in Fixed fibre Services i.e. FTTX and on checking 5G Signal quality during field visit (RSSI value). Expertise to create training material and troubleshooting guide based on the use case scenarios with an ability to understand technical resolutions & RCA’s when it comes to customer communication.
Job Description<br><br>Key accountabilities and decision ownership:<br><br>Provide support and manage planned and unplanned outage communication to customer and engage with technology teams to troubleshoot customer issue. Work with technology to build pro-active controls to reduce technical complaints from customer. Track and report technical complaints vs base. Propose corrective actions to reduce number of complaints vs customer base. Work with digital team to build self-service channel for customers (e.g. My Vodafone App, Chat bot) where they can self- troubleshoot technical issue. Ensure customer is kept informed on status of his complaint. Track and reduce repeat calls from customer on trouble ticket follow-up and log each interaction with customer in CRM tool. Ensure field teams from sub-contractor are following standard operating procedures to resolve technical complaint from customer. Ensure all activities performed by field team to fix customer issue are logged inside CRM tool. Conduct trainings for frontline team so that customer issue can be resolved on 1st call before raising trouble ticket. Track and report issues reported by customer within 10 days and within 1 month of installation. If issue is related to quality of installation, immediately highlight such cases to Fixed Fulfilment team to take corrective actions. Fixed support manual activities are:Calling customers for 1st level troubleshooting. Book appointment booking for home visit, if required. Monitor SLAs across multiple field vendors and areas. Tracking trouble tickets are closed within agreed SLA – 24 Hours (including field visit). Own and maintain field service experience by providing regular training to field team on Vodafone way of working plus ensuring field agents have Vodafone approved uniforms, ID’s. Manual tracking and reporting of fixed line inventory and re-ordering based on run-rate. Access Media first operator portal to check IP TV fulfilment status as part of troubleshooting. Manually collecting and reviewing customer feedback forms from field team and uploading in Siebel for future reference. Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.<br><br>Qualifications<br><br>Education: Engineering degree in Telecommunications<br><br>Knowledge & Experience:<br><br>More than 5 years of relevant experience in the service or telecommunication industry with a strong background in fulfilment across mobility and fixed. Track record in managing vendors of diverse backgrounds to achieve high level of service. Knowledge in OTDR/LSPM testing equipment’s and analysing the testing reports to check whether the results are within the threshold. And experience and knowledge in Fixed fibre Services i.e. FTTX and on checking 5G Signal quality during field visit (RSSI value). Expertise to create training material and troubleshooting guide based on the use case scenarios with an ability to understand technical resolutions & RCA’s when it comes to customer communication.
Additional Information<br><br>Job Number 26073079<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand’s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Leading Culinary Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26073079<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Reviews and adjust systems and procedures in the kitchen to ensure their effectiveness. Develops, designs, or creates new menus and recipes based on standards or artistic contributions. Demonstrates knowledge of high quality food products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Knows and implements brand’s Safety Standards. Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Maintains purchasing, receiving and food storage standards. Operates and maintains all department equipment and reports malfunctions. Supports procedures for food & beverage portion and waste controls. Develop and implement environmentally friendly processes and procedures for food preparation, energy use and waste management in the restaurant. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.<br><br>Leading Culinary Team<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Ensures and maintains the productivity level of employees. Ensures that menu items are prepared and presented according to use record standards. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Leads shifts while personally preparing food items and executing requests based on required specifications.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Schedules employees to business demands and tracks employee time and attendance. Understands the impact of departments operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Orders employee uniforms according to budget and ensures uniforms are properly inventoried and maintained. Reviews staffing levels to ensure that guest service, operational and financial objectives are met.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Handles guest problems and complaints. Strives to improve service performance. Helps employees receive on-going training to understand guest expectations.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Participates in the employee performance appraisal process, providing feedback as needed. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in training the Restaurant and Catering staff on menu items including ingredients, preparation methods and unique tastes.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Guest Services Agent, you will be responsible for the following duties:<br><br>Greet, check-in, and escort guests promptly to their rooms Address special guest preferences recorded in guest history profiles Handle cash drawer properly as outlined in the MODOH Controller’s Policy Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues Print and drop cash out, adjustment slips, paid out voucher, and bank count reports Communicate clearly with the Night Duty Manager and Accounting Department Establish a good working knowledge of the Hotel outlets and products<br><br>As Guest Services Agent, We Expect From You<br><br>Friendly, enthusiastic, passionate, Sociable Engaging, Genuine, Organised Minimum of 1 year of Front Office experience Minimum 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East Region is an advantage Strong command of Microsoft Office products ,HMS<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Guest Services Agent, you will be responsible for the following duties:<br><br>Greet, check-in, and escort guests promptly to their rooms Address special guest preferences recorded in guest history profiles Handle cash drawer properly as outlined in the MODOH Controller’s Policy Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues Print and drop cash out, adjustment slips, paid out voucher, and bank count reports Communicate clearly with the Night Duty Manager and Accounting Department Establish a good working knowledge of the Hotel outlets and products<br><br>As Guest Services Agent, We Expect From You<br><br>Friendly, enthusiastic, passionate, Sociable Engaging, Genuine, Organised Minimum of 1 year of Front Office experience Minimum 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East Region is an advantage Strong command of Microsoft Office products ,HMS<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism. As Reservations Services Agent, you will be responsible for the following duties: Answer hotel s main telephone, HelloMO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>As Reservations Services Agent, we expect from you: Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.</p><p></p></section>
<p>SUMMARY Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first hand service recovery steps. KEY RESPONSIBILITIES Welcome guests during check-in and giving a fond farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Escorts VIP Guests to their rooms upon arrival, explains the room and hotel facilities and offers them with assistance for the length of their stay. Maintains a friendly and caring relationship with the VIP guests during their stay by making a courtesy phone call, providing them with information on the hotel services and local sites of interest, handling their requests such as restaurant reservations and transportation requests. Coordinating and multi-tasking job duties in a busy environment. Detailed information regarding arrivals and room requirements. Have up to date information on daily room occupancy Greeting guests as they enter and exit the hotel. Co-ordinate with housekeeping for clearing of rooms. Collect Guest feedback during guest departure along with his likes and dislikes. Maintains high visibility in the lobby and front desk area and provide assistance to our guests in a pro-active way. Handles guest requests and complaints in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure customer satisfaction and maintains a record of all requests received from all guests. Follows up when necessary. During peak period, provides help and support to the Front Desk, and Concierge Desk with check-in, check out and handling guest requests.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 1 year experience as Guest Relations within hospitality environment. High school diploma or higher qualification. Experience in Opera is beneficial.</p>
<p>Deliver Excellent Guest Service Greet guests warmly, assist with seating, take orders accurately, and provide attentive service according to hotel standards. Promote Hotel Services Actively recommend hotel facilities, food and beverage offerings, and local attractions to guests. Serve Food and Beverages Prepare and serve food, beverages, coffee, wine, and other drinks following established service procedures and standards. Handle Guest Requests and Complaints Anticipate guest needs, respond promptly to inquiries, and resolve complaints to ensure guest satisfaction. Maintain Product Knowledge Develop thorough knowledge of menu items, ingredients, beverages, wines, glassware, promotions, and outlet operating hours. Follow Service Standards Adhere to the correct sequence of service, telephone etiquette, responsible alcohol service, and all departmental policies and procedures. Ensure Cleanliness and Hygiene Maintain cleanliness of assigned stations, equipment, service areas, and comply with safety, sanitation, and food allergy awareness standards. Prepare and Set Up Service Areas Set tables, arrange linen, glassware, cutlery, and equipment, replenish supplies, and ensure readiness for service. Support Operational Efficiency Monitor stock levels, replenish buffet items, complete side duties, restock supplies, and properly store reusable items after service. Demonstrate Professionalism and Teamwork Communicate courteously with guests and colleagues, maintain a positive Yes I Can attitude, uphold ethical standards, and support maintenance and minibar operations when assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years of experience as a Waiter/Server in a 4-star or 5-star hotel. Experience in any of the following: Japanese cuisine (sushi, sashimi, traditional Japanese service) Bar operations and beverage service (cocktails, spirits, wines) Fine dining restaurant service Strong knowledge of food and beverage service standards and menu items. Excellent customer service and communication skills. Good command of spoken and written English. Well-groomed, professional, and pleasant personality. Strong attention to detail and accuracy in order taking and service. Ability to work under pressure in a fast-paced environment. Strong multitasking and teamwork skills. Positive, energetic, and guest-focused attitude ( Yes, I Can mindset). Age: 20 30 years.</p>
<p>Deliver Excellent Guest Service Greet guests warmly, assist with seating, take orders accurately, and provide attentive service according to hotel standards. Promote Hotel Services Actively recommend hotel facilities, food and beverage offerings, and local attractions to guests. Serve Food and Beverages Prepare and serve food, beverages, coffee, wine, and other drinks following established service procedures and standards. Handle Guest Requests and Complaints Anticipate guest needs, respond promptly to inquiries, and resolve complaints to ensure guest satisfaction. Maintain Product Knowledge Develop thorough knowledge of menu items, ingredients, beverages, wines, glassware, promotions, and outlet operating hours. Follow Service Standards Adhere to the correct sequence of service, telephone etiquette, responsible alcohol service, and all departmental policies and procedures. Ensure Cleanliness and Hygiene Maintain cleanliness of assigned stations, equipment, service areas, and comply with safety, sanitation, and food allergy awareness standards. Prepare and Set Up Service Areas Set tables, arrange linen, glassware, cutlery, and equipment, replenish supplies, and ensure readiness for service. Support Operational Efficiency Monitor stock levels, replenish buffet items, complete side duties, restock supplies, and properly store reusable items after service. Demonstrate Professionalism and Teamwork Communicate courteously with guests and colleagues, maintain a positive Yes I Can attitude, uphold ethical standards, and support maintenance and minibar operations when assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years of experience as a Waiter/Server in a 4-star or 5-star hotel. Experience in any of the following: Japanese cuisine (sushi, sashimi, traditional Japanese service) Bar operations and beverage service (cocktails, spirits, wines) Fine dining restaurant service Strong knowledge of food and beverage service standards and menu items. Excellent customer service and communication skills. Good command of spoken and written English. Well-groomed, professional, and pleasant personality. Strong attention to detail and accuracy in order taking and service. Ability to work under pressure in a fast-paced environment. Strong multitasking and teamwork skills. Positive, energetic, and guest-focused attitude ( Yes, I Can mindset). Age: 20 30 years.</p>
<p>This position is responsible for overseeing the day-to-day operations of the hotel s food and beverage outlets, ensuring exceptional guest experiences, high service standards, operational efficiency, and achievement of financial targets. The role leads and develops the F&B team while maintaining compliance with hotel policies, brand standards, and health and safety regulations.</p><p>What you will be doing:</p><ul><li>Oversee the daily operations of all Food & Beverage outlets, including restaurants, bars, lounges, banquets, and other dining facilities.</li><li>Ensure consistently high standards of food quality, service, presentation, cleanliness, and guest satisfaction.</li><li>Lead, motivate, coach, and develop F&B colleagues to deliver exceptional service and achieve departmental objectives.</li><li>Monitor departmental revenues, costs, budgets, and profitability, implementing corrective actions where required.</li><li>Prepare and manage staff schedules, ensuring appropriate staffing levels based on business demand and occupancy.</li><li>Monitor guest feedback and promptly address complaints and service recovery opportunities.</li><li>Ensure compliance with food safety, hygiene, health and safety, and company standards.</li><li>Coordinate with the Culinary, Front Office, Housekeeping, Engineering, Sales, and other departments to ensure smooth operations.</li><li>Conduct regular operational inspections and ensure that outlet standards and procedures are consistently maintained.</li><li>Analyze operational and financial reports and provide recommendations to improve revenue, productivity, and guest satisfaction.</li><li>Conduct regular briefings and departmental meetings to communicate operational updates, priorities, and business objectives.</li><li>Ensure all colleagues are appropriately trained and follow established service standards and Standard Operating Procedures (SOPs).</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree or diploma in Hotel Management, Hospitality Management, or a related field.</li><li>Minimum 3 5 years of relevant Food & Beverage management experience in a luxury hotel, resort, or high-volume hospitality environment.</li><li>Strong knowledge of restaurant and F&B operations, service standards, cost control, and revenue management.</li><li>Excellent leadership, communication, interpersonal, and problem-solving skills.</li><li>Strong commercial awareness with the ability to manage budgets and achieve financial targets.</li><li>Guest-focused approach with a passion for delivering exceptional service.</li><li>Ability to work in a fast-paced, multicultural, and dynamic environment.</li><li>Knowledge of food safety, hygiene, and health & safety standards.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Deliver Excellent Guest Service Greet guests warmly, assist with seating, take orders accurately, and provide attentive service according to hotel standards. Promote Hotel Services Actively recommend hotel facilities, food and beverage offerings, and local attractions to guests. Serve Food and Beverages Prepare and serve food, beverages, coffee, wine, and other drinks following established service procedures and standards. Handle Guest Requests and Complaints Anticipate guest needs, respond promptly to inquiries, and resolve complaints to ensure guest satisfaction. Maintain Product Knowledge Develop thorough knowledge of menu items, ingredients, beverages, wines, glassware, promotions, and outlet operating hours. Follow Service Standards Adhere to the correct sequence of service, telephone etiquette, responsible alcohol service, and all departmental policies and procedures. Ensure Cleanliness and Hygiene Maintain cleanliness of assigned stations, equipment, service areas, and comply with safety, sanitation, and food allergy awareness standards. Prepare and Set Up Service Areas Set tables, arrange linen, glassware, cutlery, and equipment, replenish supplies, and ensure readiness for service. Support Operational Efficiency Monitor stock levels, replenish buffet items, complete side duties, restock supplies, and properly store reusable items after service. Demonstrate Professionalism and Teamwork Communicate courteously with guests and colleagues, maintain a positive Yes I Can attitude, uphold ethical standards, and support maintenance and minibar operations when assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years of experience as a Waiter/Server in a 4-star or 5-star hotel. Experience in any of the following: Japanese cuisine (sushi, sashimi, traditional Japanese service) Bar operations and beverage service (cocktails, spirits, wines) Fine dining restaurant service Strong knowledge of food and beverage service standards and menu items. Excellent customer service and communication skills. Good command of spoken and written English. Well-groomed, professional, and pleasant personality. Strong attention to detail and accuracy in order taking and service. Ability to work under pressure in a fast-paced environment. Strong multitasking and teamwork skills. Positive, energetic, and guest-focused attitude ( Yes, I Can mindset). Age: 20 30 years.</p><p></p></section>
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>Are you passionate about Italian cuisine and eager to develop your culinary career in a vibrant, high-quality restaurant environment?<br><br>Cecconi’s at The Ned Doha is seeking a talented and motivated Commis 1 to join our kitchen team. Known for its contemporary yet classic approach to Italian dining, Cecconi’s celebrates authentic flavours, fresh ingredients, and exceptional hospitality.<br><br>This is an exciting opportunity for a chef who is enthusiastic about Italian cuisine and committed to delivering outstanding dishes with consistency and care.<br><br>What You’ll Be Doing:<br><br>Assist in the preparation and cooking of authentic Italian dishes, ensuring the highest standards of quality and presentation. Support the kitchen team during service and contribute to the smooth day-to-day operation of the restaurant. Prepare ingredients, sauces, pasta, and other menu items according to established recipes and standards. Maintain cleanliness and organisation within your work area at all times. Adhere to food safety, hygiene, and health regulations. Work closely with senior chefs to continuously improve your culinary skills and knowledge. <br><br>What we’re looking for:<br><br>Previous experience as a Commis Chef, preferably in an Italian restaurant or upscale dining environment. Knowledge of Italian cuisine, ingredients, and cooking techniques. Passion for food, attention to detail, and commitment to quality. Strong willingness to learn and develop within a professional kitchen. Ability to work efficiently under pressure in a fast-paced environment. Positive attitude, strong teamwork skills, and a proactive approach to work. Basic understanding of food safety and HACCP standards. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 24,000Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Commis Chef!<br><br>#Commis Chef #The Ned Doha
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are looking for a passionate and detail-oriented Hygiene Officer to join our team and help us uphold the highest standards of hygiene, sanitation, and food safety standards across the property.<br><br>What You’ll Be Doing:<br><br>As our Hygiene Officer, you will play a key role in ensuring compliance with local regulations, company standards, and best practices in food safety and hygiene. Your responsibilities will include:<br><br>Monitoring and maintaining food safety and hygiene standards across all departments. Conducting regular hygiene inspections and audits throughout the property. Ensuring compliance with HACCP requirements and food safety regulations. Supporting the implementation and continuous improvement of hygiene management systems. Delivering hygiene and food safety training to team members. Monitoring cleaning schedules and sanitation procedures. Investigating hygiene-related incidents and implementing corrective actions. Coordinating with operational teams to ensure a safe and hygienic working environment. Maintaining accurate records, reports, and documentation related to food safety and hygiene compliance. Assisting during internal and external audits and inspections. <br><br>What we’re looking for:<br><br>Previous experience in a Hygiene Officer, Food Safety Officer, or similar role within hospitality, hotels, restaurants, or catering operations. Strong knowledge of HACCP, food safety regulations, and hygiene management systems. Relevant food safety and hygiene certifications. Excellent attention to detail and a proactive approach to problem-solving. Strong communication and training skills. Ability to build positive working relationships across multiple departments. Good organizational and reporting skills. A commitment to maintaining the highest standards of cleanliness, safety, and compliance. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 48,000Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Hygiene Officer!<br><br>#Hygiene Officer #The Ned Doha
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We are looking for a passionate and detail-oriented Hygiene Officer to join our team and help us uphold the highest standards of hygiene, sanitation, and food safety standards across the property.<br><br>What You’ll Be Doing:<br><br>As our Hygiene Officer, you will play a key role in ensuring compliance with local regulations, company standards, and best practices in food safety and hygiene. Your responsibilities will include:<br><br>Monitoring and maintaining food safety and hygiene standards across all departments. Conducting regular hygiene inspections and audits throughout the property. Ensuring compliance with HACCP requirements and food safety regulations. Supporting the implementation and continuous improvement of hygiene management systems. Delivering hygiene and food safety training to team members. Monitoring cleaning schedules and sanitation procedures. Investigating hygiene-related incidents and implementing corrective actions. Coordinating with operational teams to ensure a safe and hygienic working environment. Maintaining accurate records, reports, and documentation related to food safety and hygiene compliance. Assisting during internal and external audits and inspections. <br><br>What we’re looking for:<br><br>Previous experience in a Hygiene Officer, Food Safety Officer, or similar role within hospitality, hotels, restaurants, or catering operations. Strong knowledge of HACCP, food safety regulations, and hygiene management systems. Relevant food safety and hygiene certifications. Excellent attention to detail and a proactive approach to problem-solving. Strong communication and training skills. Ability to build positive working relationships across multiple departments. Good organizational and reporting skills. A commitment to maintaining the highest standards of cleanliness, safety, and compliance. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 48,000Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Hygiene Officer!<br><br>#Hygiene Officer #The Ned Doha
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<br>Company Description<br><br><p>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.</p><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>This role requires a detail-oriented professional who can effectively manage staff, maintain equipment, and optimize laundry processes in a fast-paced hospitality environment.</p><br><ul><li>Manage daily laundry operations, including washing, drying, ironing, folding, and distribution of linens and guest laundry items</li><li>Supervise, train, and motivate laundry staff to maintain consistent quality standards and adhere to hotel policies</li><li>Develop and implement efficient workflows to ensure timely processing of laundry items</li><li>Oversee inventory management of laundry supplies, detergents, and chemicals</li><li>Coordinate regular maintenance of laundry equipment and promptly address any malfunctions</li><li>Enforce health, safety, and hygiene standards in compliance with hotel policies and local regulations</li><li>Prepare and manage the laundry department budget, controlling operational costs and maximizing efficiency</li><li>Collaborate with housekeeping and other departments to meet guest expectations and resolve laundry-related issues</li><li>Maintain accurate records of laundry operations, including equipment usage, maintenance logs, and staff schedules</li><li>Conduct regular quality checks and participate in audits to ensure compliance with brand standards</li><li>Implement innovative solutions to improve laundry processes and reduce environmental impact</li><li>Foster a positive work environment that promotes teamwork and professional development</li></ul><br>Qualifications<br><br><ul><li>Proven experience in laundry management within a 5star hotel setting, with in-depth knowledge of industrial laundry equipment, chemicals, and textile care techniques</li><li>Strong leadership, organizational, and multitasking abilities to manage staff and handle high-volume laundry operations efficiently</li><li>Excellent communication skills in English; proficiency in computer applications and inventory management systems</li><li>Demonstrated ability to work under pressure while maintaining attention to detail and quality standards</li><li>Thorough understanding of health and safety regulations in laundry operations</li><li>Strong cost management, budgeting, and problem-solving skills</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p><strong>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</strong> </p><br> </div>
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha
About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role:<br><br>We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha.<br><br>What You’ll Be Doing:<br><br>As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences.<br><br>Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations<br><br>About You:<br><br>Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. <br><br>What’s In It for You?<br><br>Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor!<br><br>#Guest Experience Supervisor #Reservations #The Ned Doha