Jobs in Tourism Sector in Qatar
6436 Jobs Found
<p>We are seeking a friendly and professional Hostess to join our team in Banyan Tree Doha. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your warm personality and attention to detail will set the tone for our restaurant and contribute to our mission of delivering exceptional customer service.</p><p>Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.</p><p>Ensures proper appearance (condition of uniforms) and grooming whilst on duty.</p><p>Handles the guest greeting upon arrival and their seating through the hostess.</p><p>Ensures that under no circumstances the entrance is left unattended.</p><p>Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being.</p><p>Makes herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).</p><p>Reports cleanliness and maintenance issues to the immediate Supervisor.</p><p>Handles guest complaints as per instructions or consults the immediate Supervisor.</p><p>Does all mise-en place work according to the whole day service requirements.</p><p>To report any equipment failures/problems to the Maintenance Department.</p><p>To pass any maintenance requests to the Maintenance Department.</p><p>To participate in any Training/Developments schemes as recommended by senior management.</p><p>Attends all regular departmental briefings and contributes to an open communication within the assigned team.</p><p>To treat guests and colleagues in a polite and courteous manner.</p><p>To observe high standards of personal hygiene.</p><p>To maintain clean and organized side stations at all times.</p><p>To anticipate customers needs.</p><p><strong>Desired Candidate Profile</strong></p><p>Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a friendly and professional Hostess to join our team in Banyan Tree Doha. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your warm personality and attention to detail will set the tone for our restaurant and contribute to our mission of delivering exceptional customer service. Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments. Ensures proper appearance (condition of uniforms) and grooming whilst on duty. Handles the guest greeting upon arrival and their seating through the hostess. Ensures that under no circumstances the entrance is left unattended. Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being. Makes herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge). Reports cleanliness and maintenance issues to the immediate Supervisor. Handles guest complaints as per instructions or consults the immediate Supervisor. Does all mise-en place work according to the whole day service requirements. To report any equipment failures/problems to the Maintenance Department. To pass any maintenance requests to the Maintenance Department. To participate in any Training/Developments schemes as recommended by senior management. Attends all regular departmental briefings and contributes to an open communication within the assigned team. To treat guests and colleagues in a polite and courteous manner. To observe high standards of personal hygiene. To maintain clean and organized side stations at all times. To anticipate customers needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Relationship Management & Engagement</strong></p> <ul> <li>Develop and maintain strong, personalized relationships with members from their tiers of focus, ensuring exceptional service and tailored engagement opportunities.</li> <li>Act as a primary point of contact for high-level members, responding promptly and thoughtfully to inquiries, requests, and feedback.</li> <li>Collaborate with museum leadership and external programming partners to identify and connect with potential members. </li> </ul> <p><strong>Strategic Membership Initiatives </strong></p> <ul> <li>Design and implement customized membership programs, benefits, and experiences for members, such as private tours, exclusive previews, and bespoke events.</li> <li>Monitor and evaluate the impact of membership programs, making data-driven recommendations for continuous improvement.</li> <li>Collaborate with the development team to align tier-specific engagement with broader membership goals. </li> </ul> <p><strong>Event Planning & Coordination</strong></p> <ul> <li>Plan and execute exclusive events for different tiers, ensuring exceptional quality and personalized experiences.</li> <li>Coordinate event logistics, including vendor selection, invitations, venue setup, and guest lists.</li> <li>Partner with the events and marketing teams to promote events to members and increase attendance. </li> </ul> <p><strong>Cultivation & Stewardship</strong></p> <ul> <li>Work with development and communications teams to create customized stewardship plans for different membership tiers, ensuring consistent, meaningful engagement.</li> <li>Identify opportunities for deeper involvement, such as patron programs, board memberships, or philanthropic initiatives, where applicable.</li> <li>Support the preparation of annual giving reports and impact summaries for HNWI and Institutional members. </li> </ul> <p><strong>Tailored Communications</strong></p> <ul> <li>Collaborate with the Communications Specialist to create digital and print marketing materials tailored for the member tiers, ensuring messaging is consistent, sophisticated, and aligned with the QC brand.</li> <li>Collaborate on social media and public relations strategies to highlight member initiatives and events. </li> </ul> <p><strong>Data Management & Reporting</strong></p> <ul> <li>Provide inputs to the development of and periodic improvement of digital platforms utilised for the membership program, this includes and is not limited to, CRM, QC Website (Membership section), Membership app.</li> <li>Maintain accurate records of member interactions, event attendance, and program impact in the CRM system.</li> <li>Analyze membership data to identify trends and insights that can enhance member engagement.</li> <li>Generate regular reports on membership metrics to guide department strategies and assess program success.</li> <li>Perform any other tasks as assigned by the department head.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Marketing, Communications, Business Administration, Arts Administration, or a related field.</p> <ul> <li>Project Management Professional (PMP) certification is a plus.</li> <li>3-5 years of experience in relationship management, membership, or development, with a focus on member engagement; museum or non-profit experience preferred.</li> <li>Proficiency in CRM systems and membership management software, with advanced knowledge of Microsoft Office Suite. </li> </ul> <p><strong>Key Attributes:</strong></p> <ul> <li>Proven experience in project management: experience in event planning and execution, especially for high-profile or exclusive gatherings.</li> <li>Strong interpersonal and communication skills and high emotional intelligence and discretion, with the ability to build trust and rapport with high-profile individuals.</li> <li>Passion for museums, arts, and culture, with a commitment to delivering top-tier member experiences.</li> <li>Require an understanding of HNWI communications.</li> <li>Proficiency in Arabic is needed.</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other and by the</span><span>example</span><span>,</span><span>we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service</span><span>and</span><span>a passion</span><span>. </span></span></p><br><br><br><p><u><span>Who We Look For:</span></u></p><br><br><br><p><span><span>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</span></span></p><br><br><br><p><u><span>Job</span><span>Description:</span></u></p><br><br><ul><li><p><span><span>The Food & Beverage</span><span>Server position</span><span>assists </span><span>in</span><span>providing an expertly served dining experience conforming by clearing and resetting tables according to standards.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The</span><span>Food & Beverage</span><span>Server</span><span>is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests</span></span></p><br><br></li></ul><br><ul><li><p><span><span>The</span><span>Food & Beverage</span><span>Server</span><span>position</span><span>assists</span><span>the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Food & Beverage</span><span>Server</span><span>clear tables and reset them neatly, rapidly, and completely according to specification</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work, weekend,</span><span>nights</span><span>and holidays</span></span></p><br><br></li></ul><br><br><p><u><span>Pre</span><span>ferred Qualifications and Skills:</span></u></p><br><br><ul><li><p><span><span>The ideal candidate will have an outgoing personality and a can-do approach</span><span>to an assigned task</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Requires reading, writing and oral</span><span>proficiency</span><span>in the Englis</span><span>h language,<span> A</span></span><span>rabic</span><span>is an asset</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Degree or</span><span>Diploma in Hotel Management</span><span>are preferred</span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><br><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br><p><span><span>Living accommodation in high quality, well-resourced apartment</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br><p><span><span>Paid annual home leave tickets</span></span></p><br><br><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br><p><span><span>Free transportation to work</span></span></p><br><br><p><span><span>Medical coverage</span></span></p><br><br><br><p><u><span>WorkAuthorization:</span></u></p><br><br><br><p><span><span>The h</span><span>otel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with FourSeasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br><br><br><br> </div>
<p>At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p>Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p>Essential duties and responsibilities</p><ul><li>Replenish guest room minibar items accurately according to established par levels, standards, and hotel policies</li><li>Check minibar consumption daily and record all charges correctly in the system</li><li>Ensure all minibar items are fresh, properly stored, and within expiry dates</li><li>Maintain cleanliness, organization, and presentation of minibar pantries and storage areas</li><li>Report any discrepancies, damages, missing items, or technical issues to the manager promptly</li><li>Coordinate with Housekeeping, Front Office, and Finance to ensure accurate posting and smooth operations</li><li>Monitor minibar inventory levels and assist in stock control and requisitions</li><li>Support the Housekeeping in overseeing daily minibar operations and ensuring operational efficiency</li><li>Deliver friendly, courteous, and customer-oriented service while respecting guest privacy</li><li>Adhere to all Rosewood Doha standards, guidelines, safety, and hygiene policies</li></ul><p>Standard Responsibilities</p><ul><li>Comply with all Rosewood Doha policies, procedures, and service standards</li><li>Always maintain a professional appearance and positive attitude</li><li>Deliver courteous, efficient, and customer-oriented service to all guests</li><li>Ensure cleanliness, safety, and proper organization of work areas</li><li>Protect guest privacy and handle all guest information confidentially</li><li>Follow all health, safety, hygiene, and security regulations</li><li>Use hotel equipment, systems, and supplies responsibly and report any defects or malfunctions</li><li>Communicate effectively with supervisors / managers and other departments to support smooth operations</li><li>Attend training sessions and meetings as required to enhance job knowledge and performance</li><li>Carry out any other duties assigned by management in line with operational needs</li></ul>
<p>At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p>Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p>Guest Satisfaction:</p><ul><li>Always provides a courteous and professional service.</li><li>Manages all guest and associate inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.</li><li>Maintains positive guest and colleague interactions with good working relationships.</li></ul><p>Operations:</p><ul><li>Ensures that all company s minimum brand standards have been implemented.</li><li>Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li><li>Washes, peels, cuts, and seeds vegetables and fruits.</li><li>Cleans, cuts, and grinds meats, poultry, and seafood.</li><li>Dips food items in crumbs, flour, and batter to bread them.</li><li>Assists in quality control of items.</li><li>Weighs and measures designated ingredients.</li><li>Sets up buffet/food presentations.</li><li>Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.</li><li>Assists other chefs in their duties when required.</li><li>Works in any sections of kitchen including associate kitchen when necessary or as requested by the Sous Chef or Chef de Cuisine.</li><li>Ensures the sanitation standards for kitchen are being met.</li><li>Stores foods in designated areas.</li><li>Cleans work areas, equipment and utensils, segregates and removes garbage.</li><li>Is familiar with all sections of the kitchen to facilitate the flexible use of associates.</li><li>Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage.</li><li>To ensure effective food storage, stock rotation and labelling and to report any food wastage/spoilage to a sous chef/head chef.</li></ul>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a restaurant general manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Guest experience & service excellence</h4>
<ul>
<li>Lead the restaurant team in delivering exceptional and personalized guest experiences aligned with Waldorf Astoria luxury standards.</li>
<li>Maintain the highest levels of guest satisfaction through proactive engagement and service recovery.</li>
<li>Ensure consistent execution of brand standards and operational procedures.</li>
<li>Establish strong relationships with VIP guests, residents, local clientele, and corporate partners.</li>
<li>Monitor guest feedback and implement action plans to continuously improve service delivery.</li>
</ul>
<h4>Operational leadership</h4>
<ul>
<li>Direct all restaurant operations to achieve excellence in service, quality, cleanliness, and efficiency.</li>
<li>Conduct regular floor presence during service periods to ensure smooth operation and guest satisfaction.</li>
<li>Collaborate closely with culinary and beverage teams to ensure seamless execution of the dining experience.</li>
<li>Ensure all restaurant facilities, equipment, and physical environments are maintained to luxury standards.</li>
<li>Monitor reservation flow, table allocation, and capacity management to maximize revenue opportunities.</li>
</ul>
<h4>Financial performance</h4>
<ul>
<li>Develop and execute strategies to achieve revenue and profitability objectives.</li>
<li>Manage restaurant budgets, forecasts, labor costs, and operating expenses.</li>
<li>Analyze financial reports and key performance indicators to identify opportunities for growth and cost optimization.</li>
<li>Drive sales initiatives, promotional campaigns, upselling programs, and business development opportunities.</li>
<li>Ensure effective inventory management and control of operating supplies.</li>
</ul>
<h4>People leadership & talent development</h4>
<ul>
<li>Lead, coach, mentor, and inspire the restaurant management and service teams.</li>
<li>Foster a culture of accountability, teamwork, engagement, and continuous improvement.</li>
<li>Conduct performance reviews, succession planning, and talent development activities.</li>
<li>Oversee recruitment, onboarding, training, and retention initiatives.</li>
<li>Ensure all team members receive appropriate coaching and development to enhance performance and career growth.</li>
</ul>
<h4>Marketing & business development</h4>
<ul>
<li>Partner with marketing, sales, and public relations teams to increase restaurant visibility and market presence.</li>
<li>Build and maintain relationships with local businesses, luxury partners, and high-value clientele.</li>
<li>Support the development and execution of promotional events, seasonal campaigns, and special dining experiences.</li>
<li>Monitor competitor activities and industry trends to maintain a competitive position in the market.</li>
</ul>
<h4>Compliance & risk management</h4>
<ul>
<li>Ensure full compliance with hotel policies, Hilton standards, Qatar regulations, and food safety requirements.</li>
<li>Maintain HACCP, health and safety, and hygiene standards throughout the operation.</li>
<li>Ensure adherence to cash handling, inventory control, security, and loss prevention procedures.</li>
<li>Maintain accurate operational records and reporting.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
F&B Supervisor – 5-Star Resort | Sealine, Qatar<br>We are looking for an experienced and service-oriented F&B Supervisor to join a prestigious 5-star resort in the Sealine area of Qatar.<br>The F&B Supervisor will be responsible for supervising day-to-day food and beverage operations, ensuring exceptional guest experiences, maintaining luxury service standards, and leading the F&B team during assigned shifts. The role will work closely with the F&B Manager, Restaurant Manager, Kitchen and other resort departments to ensure smooth and efficient operations. The ideal candidate should have proven experience in a luxury hotel, 5-star resort, fine-dining restaurant, beach resort or high-end hospitality environment, with strong knowledge of international F&B service standards.<br>Key Responsibilities F&B Operations Supervise daily operations of assigned restaurants, cafés, lounges, pool/beach outlets, banquets and other F&B facilities. Ensure smooth and efficient service throughout each shift. Conduct pre-shift briefings and allocate duties according to operational requirements. Ensure proper opening, operating and closing procedures are followed. Monitor table setup, mise-en-place, service sequence, cleanliness and overall outlet readiness. Ensure effective shift handovers and clear communication between teams. Guest Experience & Luxury Service Deliver and maintain 5-star luxury service standards throughout all guest interactions. Proactively identify guest requirements and ensure personalized service. Handle guest feedback, complaints and service recovery professionally and promptly. Ensure the team demonstrates excellent product knowledge and knowledge of menus, promotions and resort facilities. Maintain a welcoming, professional and guest-focused environment. Team Leadership Supervise, motivate and guide F&B service colleagues during shifts. Allocate daily responsibilities and monitor staff performance. Coach team members on service standards, grooming, etiquette and product knowledge. Support the training and onboarding of new F&B employees. Monitor attendance, punctuality, grooming and professional conduct. Lead by example and promote teamwork across a multicultural workforce. Food Safety, Hygiene & Compliance Ensure compliance with food safety, hygiene, health and safety and resort SOPs. Conduct regular checks of dining areas, service stations, storage areas and equipment. Ensure appropriate personal hygiene and grooming standards are maintained. Monitor cleanliness and sanitation of all F&B areas. Report maintenance, safety or operational issues to the relevant department immediately. Stock & Cost Control Monitor operating supplies, crockery, cutlery, glassware, linen and other F&B requirements. Assist with stocktaking, requisitions and inventory control. Ensure correct stock rotation and minimize wastage and spoilage. Monitor appropriate use of consumables and equipment. Support the F&B Manager in maintaining operational costs within budget. Revenue & Business Support Promote upselling and suggestive selling opportunities. Ensure staff are aware of promotions, special packages and revenue-generating initiatives. Support management in achieving F&B revenue and guest satisfaction targets. Assist with special events, private functions, weddings, banquets and resort activities as required. Interdepartmental Coordination Coordinate closely with the Kitchen to ensure timely food preparation and service. Work with Housekeeping, Engineering, Front Office, Events and other departments to ensure seamless guest experiences. Communicate operational issues and guest feedback to management. Ensure all relevant reports, checklists and closing procedures are completed accurately. Requirements Diploma or Bachelor's Degree in Hotel Management, Hospitality Management, Food & Beverage Management or a related field preferred. Minimum 3–5 years of F&B experience, including at least 1–2 years in a supervisory position within a 5-star hotel, luxury resort, fine-dining restaurant or premium hospitality environment. Resort, beach club, outdoor dining or high-volume F&B experience will be an advantage. Strong knowledge of international food and beverage service standards. Experience with fine dining, buffet, à la carte, banquets and/or resort F&B operations. Good knowledge of POS systems and basic Microsoft Office applications. Food safety/hygiene certification is preferred. Excellent English communication skills; additional languages are an advantage. Strong leadership, interpersonal and problem-solving skills. Professional appearance, grooming and positive attitude. Ability to work shifts, weekends, public holidays and extended hours based on resort operations. Key Competencies Luxury Guest Service F&B Operations Team Leadership Staff Training & Coaching Fine Dining Service Guest Complaint Resolution Upselling & Revenue Generation Inventory & Cost Control Food Safety & Hygiene POS & Cash Handling Communication & Coordination Problem Solving Attention to Detail Multicultural Team Management Professional Grooming & Presentation
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise and support the service team to ensure smooth operations and consistent service quality</p><p>Provide friendly, attentive, and professional table service when required</p><p>Guide guests on food, beverage selections to enhance their overall experience</p><p>Coordinate closely with the team and kitchen staff to ensure timely service and guest satisfaction</p><p>Monitor the cleanliness, setup, and ambiance of the restaurant area</p><p>Address guest requests, resolve concerns, and handle escalated issues promptly</p><p>Train, coach, and motivate service staff to uphold service standards</p><p>Ensure adherence to hygiene, safety, and hotel/service guidelines at all times</p><p>Assist with inventory, stock control, and daily operational reports as needed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of similar experience</li><li>Good understanding of F&B offerings, service flow, and guest preferences</li><li>Strong customer service and communication skills</li><li>Ability to work flexible hours, including evenings and weekends</li><li>Well-groomed, polite, and team-oriented</li><li>Good communication skill required. Arabic language is an advantage</li></ul><p></p></section>
Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Carry out preventive maintenance, repair or retrofit of all type of A/C & Refrigeration work Record and analyze operating logs and utilities. Take immediate measures as necessary during emergencies in repair works Responsible to work closely with HVAC Technician when need arises Carry out improvement, maintenance and repair work on all building services and A/C & Refrigeration equipment’s according to the standards and requirements Perform daily start-up, shutdown and inspection of building services and equipment as per the standards and requirements Maintain tools and equipment, and perform engineering housekeeping work Update daily maintenance log, complete the work order forms & keep the work place clean tidy and well organized Attend to complaints from Hotel guests and other departments Consistently offer professional, engaging and friendly service<br><br>Qualifications<br><br>Experience in a similar position, preferably in a 5-star hotel or comparable organization Strong interpersonal skills Good English written, and verbal communication skills Ability to work efficiently under pressure in a fast-paced environment Team-oriented with a focus on guest satisfaction and professionalism
<p><h4>Job summary</h4>
<p>Your legacy starts with us</p>
<p>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class spa facilities with a state-of-the-art fitness center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a club lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meeting rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.</p>
<h4>Find purpose in your passion</h4>
<p>At The Ritz-Carlton, we firmly believe that our ladies & gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.</p>
<p>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an elite hotel in the region with a deep generational legacy, we offer you in return:</p>
<ul>
<li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
<li>Exclusive training and leadership development programs</li>
<li>Recognition and rewards for exceptional service</li>
<li>Preferential members rates at Marriott hotels globally</li>
<li>Dining & wellness discounts for your family and you</li>
<li>Medical insurance coverage</li>
<li>An HR team dedicated to your success and wellbeing</li>
</ul>
<h4>Our expectations from the role</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<h5>Education and experience</h5>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in culinary arts, hotel and restaurant management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h5>Ensuring culinary standards and responsibilities are met for restaurant</h5>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<h5>Leading kitchen team</h5>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<h5>Establishing and maintaining restaurant kitchen goals</h5>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<h5>Ensuring exceptional customer service</h5>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<h5>Managing and conducting human resource activities</h5>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<h5>Additional responsibilities</h5>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.</li>
<li>Analyzes information and evaluate results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><em>This position description is subject to change at any time as needed to meet the requirements of the program or company.</em></p><ul> <li>Granting of installation access badges to include enrolling all Locally Employed Persons (LEPs)</li> <li>Receives and relays pertinent communication</li> <li>Reviews all installation access applications in accordance with USG's policy in Qatar</li> <li>Updates barment rosters denying unauthorized individuals onto the installation.</li> <li>Inventories & Maintains and trouble shoots all DBIDS equipment</li> <li>Performs other duties or assignments as required.</li> </ul><p><strong>Qualifications</strong></p><ul> <li><strong>Minimum Qualifications: Education/Certifications:</strong> One-year related experience may be substituted for one year of education, if degree is required.<ul> <li>Must be CAC eligible and/or able to obtain a Common Access Card (CAC)</li> <li>High School diploma required, AA or BA/BS Degree preferred.</li> <li>Be a US Citizen</li> <li>Be at least 21 years of age.</li> <li>Have a valid US Tourist Passport</li> <li>Have a current and valid US Driver s License</li> <li>Will meet United States Government (USG) security requirements</li> <li>Ability to obtain host country driver s license.</li> <li>Must possess a Secret Security Clearance</li> </ul> </li> <li><strong>Experience:</strong> <ul> <li>Must have computer experience and have thorough knowledge of Microsoft office.</li> <li>Prior DBIDS experience a plus.</li> <li>Deployed Southwest Asia (SWA) experience preferred.</li> </ul> </li> <li><strong>Skills:</strong> <ul> <li>Excellent computer skills required as well as interpersonal, oral and written communication skills.</li> </ul> </li> <li><br></li><li><ul> </ul> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Qualifications: Education/Certifications:</strong> One-year related experience may be substituted for one year of education, if degree is required.</p><ul> <li>Must be CAC eligible and/or able to obtain a Common Access Card (CAC)</li> <li>High School diploma required, AA or BA/BS Degree preferred.</li> <li>Be a US Citizen</li> <li>Be at least 21 years of age.</li> <li>Have a valid US Tourist Passport</li> <li>Have a current and valid US Driver s License</li> <li>Will meet United States Government (USG) security requirements</li> <li>Ability to obtain host country driver s license.</li> <li>Must possess a Secret Security Clearance</li> </ul> <p></p><p><strong>Experience:</strong> </p><ul> <li>Must have computer experience and have thorough knowledge of Microsoft office.</li> <li>Prior DBIDS experience a plus.</li> <li>Deployed Southwest Asia (SWA) experience preferred.</li> </ul> <p></p><p></p></section>
Company Description Shy tlqymh is a hospitality-focused organization dedicated to delivering high-quality dining experiences in Al Waab. The company emphasizes fresh ingredients, consistent food quality, and attentive service. Team members work collaboratively in a fast-paced environment that values professionalism, respect, and continuous improvement. Shy tlqymh offers opportunities to contribute creatively to menus and presentation while maintaining high standards of safety and cleanliness.<br>Role Description This is a full-time, on-site Chef role based in Al Waab. The Chef will oversee day-to-day kitchen operations, including preparing and cooking dishes to standard recipes, supervising food preparation, and ensuring consistent quality and presentation. Responsibilities include planning and updating menus, managing inventory and ordering supplies, and controlling food costs and waste. The Chef will train and guide kitchen staff, enforce hygiene and food safety regulations, and maintain a clean, organized, and efficient work environment. The role also involves collaborating with management to support special events, seasonal menus, and customer feedback.<br>Qualifications<br> <br>Strong culinary skills in food preparation, cooking techniques, and menu development. Experience managing kitchen operations, including inventory control, ordering, and cost management. Proven ability to lead, train, and motivate a diverse kitchen team in a fast-paced environment. Thorough knowledge of food safety, sanitation standards, and HACCP or equivalent practices. Excellent time management, organization, and attention to detail under pressure. Effective communication skills and a collaborative approach with front-of-house and management teams. Previous experience as a Chef or Sous Chef in a restaurant, hotel, or catering environment. Culinary diploma or relevant professional certification is preferred. Flexibility to work evenings, weekends, and holidays as required by business needs.
Company Description Shy tlqymh is a hospitality-focused organization dedicated to delivering high-quality dining experiences in Al Waab. The company emphasizes fresh ingredients, consistent food quality, and attentive service. Team members work collaboratively in a fast-paced environment that values professionalism, respect, and continuous improvement. Shy tlqymh offers opportunities to contribute creatively to menus and presentation while maintaining high standards of safety and cleanliness.<br>Role Description This is a full-time, on-site Chef role based in Al Waab. The Chef will oversee day-to-day kitchen operations, including preparing and cooking dishes to standard recipes, supervising food preparation, and ensuring consistent quality and presentation. Responsibilities include planning and updating menus, managing inventory and ordering supplies, and controlling food costs and waste. The Chef will train and guide kitchen staff, enforce hygiene and food safety regulations, and maintain a clean, organized, and efficient work environment. The role also involves collaborating with management to support special events, seasonal menus, and customer feedback.<br>Qualifications<br> <br>Strong culinary skills in food preparation, cooking techniques, and menu development. Experience managing kitchen operations, including inventory control, ordering, and cost management. Proven ability to lead, train, and motivate a diverse kitchen team in a fast-paced environment. Thorough knowledge of food safety, sanitation standards, and HACCP or equivalent practices. Excellent time management, organization, and attention to detail under pressure. Effective communication skills and a collaborative approach with front-of-house and management teams. Previous experience as a Chef or Sous Chef in a restaurant, hotel, or catering environment. Culinary diploma or relevant professional certification is preferred. Flexibility to work evenings, weekends, and holidays as required by business needs.
At Zulal Wellness Resort, we are looking for a passionate and results-driven Front Office Manager to lead our front office operations and deliver exceptional guest experiences. As a key member of the resort leadership team, you will oversee all aspects of front office management, including guest services, team development, operational efficiency, and revenue optimization. You will uphold the highest standards of hospitality, professionalism, and service excellence while fostering a positive team culture and ensuring every guest enjoys a seamless and memorable stay that reflects the resort’s commitment to wellness, luxury, and world-class hospitality.<br>If you are a passionate hospitality professional with strong leadership skills and a commitment to delivering exceptional and luxury wellness guest experiences, we invite you to join our team and be part of a unique wellness destination in Qatar.<br>Key Responsibilities:<br>Lead and supervise the daily operations of the Front Office to ensure seamless guest experiences and service excellence. Drive guest satisfaction by maintaining the highest standards of hospitality and promptly resolving guest concerns. Manage, coach, and develop the Front Office team, fostering a positive and collaborative work environment. Set departmental goals and ensure operational objectives and performance standards are achieved. Support recruitment, onboarding, training, and continuous development of Front Office colleagues. Promote company values, policies, and service culture across the team. Work closely with other departments to ensure efficient communication and operational effectiveness. Monitor departmental resources and encourage cost-conscious and sustainable practices. Maintain a professional, organized, and safe working environment in both front and back office areas.<br>Requirements:Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related discipline preferred. Minimum of 4–6 years of progressive experience in Front Office operations, including at least 2–3 years in a leadership or managerial role within a luxury resort, hotel, or high-end hospitality environment. Strong operational knowledge of Front Office systems and other hospitality technology platforms. Demonstrated leadership skills with the ability to motivate, develop, and manage high-performing teams while fostering a culture of service excellence. Excellent communication, interpersonal, and guest relations skills, with fluency in both English and Arabic preferred. Strong organizational, problem-solving, and decision-making abilities, with the capacity to manage multiple priorities in a fast-paced environment. Proven ability to handle confidential information with discretion, professionalism, and integrity. Highly adaptable, resilient, and guest-focused, with a proactive approach to exceeding guest expectations and delivering exceptional hospitality experiences.<br>Why Join Zulal? Work in a unique wellness-driven luxury environment Be part of a diverse, supportive team Career growth and development opportunities Competitive benefits package
At Zulal Wellness Resort, we are looking for a passionate and results-driven Front Office Manager to lead our front office operations and deliver exceptional guest experiences. As a key member of the resort leadership team, you will oversee all aspects of front office management, including guest services, team development, operational efficiency, and revenue optimization. You will uphold the highest standards of hospitality, professionalism, and service excellence while fostering a positive team culture and ensuring every guest enjoys a seamless and memorable stay that reflects the resort’s commitment to wellness, luxury, and world-class hospitality.<br>If you are a passionate hospitality professional with strong leadership skills and a commitment to delivering exceptional and luxury wellness guest experiences, we invite you to join our team and be part of a unique wellness destination in Qatar.<br>Key Responsibilities:<br>Lead and supervise the daily operations of the Front Office to ensure seamless guest experiences and service excellence. Drive guest satisfaction by maintaining the highest standards of hospitality and promptly resolving guest concerns. Manage, coach, and develop the Front Office team, fostering a positive and collaborative work environment. Set departmental goals and ensure operational objectives and performance standards are achieved. Support recruitment, onboarding, training, and continuous development of Front Office colleagues. Promote company values, policies, and service culture across the team. Work closely with other departments to ensure efficient communication and operational effectiveness. Monitor departmental resources and encourage cost-conscious and sustainable practices. Maintain a professional, organized, and safe working environment in both front and back office areas.<br>Requirements:Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related discipline preferred. Minimum of 4–6 years of progressive experience in Front Office operations, including at least 2–3 years in a leadership or managerial role within a luxury resort, hotel, or high-end hospitality environment. Strong operational knowledge of Front Office systems and other hospitality technology platforms. Demonstrated leadership skills with the ability to motivate, develop, and manage high-performing teams while fostering a culture of service excellence. Excellent communication, interpersonal, and guest relations skills, with fluency in both English and Arabic preferred. Strong organizational, problem-solving, and decision-making abilities, with the capacity to manage multiple priorities in a fast-paced environment. Proven ability to handle confidential information with discretion, professionalism, and integrity. Highly adaptable, resilient, and guest-focused, with a proactive approach to exceeding guest expectations and delivering exceptional hospitality experiences.<br>Why Join Zulal? Work in a unique wellness-driven luxury environment Be part of a diverse, supportive team Career growth and development opportunities Competitive benefits package
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest service agent - telephone operator, you’re not just ensuring a seamless answering calls process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.</li>
<li><strong>Support efficient check-out:</strong> Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.</li>
<li><strong>Provide hotel and local knowledge:</strong> Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.</li>
<li><strong>Promote hotel services:</strong> Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.</li>
<li><strong>Delight our guests:</strong> Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Essential Duties and Responsibilities Supervise, train and inspect the performance of Laundry Attendants, Washers, Pressers and Uniform Attendants, ensuring that all procedures are completed to the hotel's standards. Assist in the laundry Department where necessary to ensure optimum service to guests. Ensure that standards are maintained at a superior level daily by checking, training and following the LQA, Forbes and Rosewood Brand standards. Take the initiative and work productively within any given period and must work well under pressure. Work flexible hours, including weekends and evenings if necessary. Maintain complete knowledge of the department and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level daily and demonstrate pride in the workplace with high-level commitment. Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items. Count and verify all items collected against the laundry list provided by the guest. Ensure guest names, room numbers, and item counts are accurately recorded to avoid discrepancies Thoroughly check garments for any existing damage, stains, or items left in pockets (e.g., jewelry, cash) and report these to a supervisor immediately before processing. Confirm that specific instructions—such as folding trousers, light starch, or folding shirts—are perfectly adhered to. Ensure that all items for dry cleaning are correctly marked, Check and test garments for color fastening Check for any damage on received laundry prior to dry cleaning process Refill chemicals, clean filters and service the machines as needed Operate dry cleaning machine and ensure a high standard of dry cleaning Load and unload of dry-cleaning machines with correct load amount Ensure the proper operation of all machinery and report any defects Be full conversant with fire and safety procedures and adhere to them Operate Laundry Services and all machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles. Ensure proper organization in all areas, i.e. fold cleaned articles and stack into designated amounts by type and size. Ensure document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications. Check and ensure clear lint and debris from drains, dryer filters and change filters as specified in departmental procedures. Breakdown and clean work areas/equipment according to departmental standards. Maintain cleanliness and organization of work areas at all times and in all circumstances as well as maintain organization of supply/storage closets in accordance with departmental procedures. Inspect all linen closets storage area regularly for proper linen par, and proper labeling on shelves. Report to the Laundry Manager, all faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems. Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates. Control associate’s correct usage of chemicals, following the safety measures at all times. Take charge of special projects when required / instructed. Make sure to apply all emergencies procedures established in the Laundry Department in case of fire, bomb threat etc. Turn off the equipment before leaving the department and meet with all co-workers in the meeting point as soon as possible. All other duties as required.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values at all times.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Job Description Job Summary We are seeking a warm, proactive, and service-oriented Guest Experience Agent to deliver exceptional guest service at Our Habitas Ras Abrouq , ensuring every guest enjoys a seamless, personalized, and memorable stay in our remote luxury desert environment. Reporting to the Front Office Manager or Guest Experience Manager, the Guest Experience Agent is responsible for providing outstanding service throughout the guest journey, from pre-arrival to departure. This role plays a key part in creating meaningful guest experiences by anticipating needs, resolving concerns efficiently, and ensuring every interaction reflects the brand's values and hospitality standards. The Guest Experience Agent will work closely with all resort departments to coordinate guest requests, provide local knowledge, and ensure operational excellence across all touchpoints. This position requires excellent communication skills, attention to detail, and a genuine passion for creating unforgettable guest experiences.</span></p><p>Key Responsibilities</p><ul><li>Deliver warm, personalized, and professional service to guests throughout their stay.</li><li>Welcome guests upon arrival, assist with check-in and check-out procedures, and ensure a smooth arrival and departure experience.</li><li>Respond promptly to guest inquiries, requests, and concerns while ensuring timely follow-up and resolution.</li><li>Coordinate guest requests with Housekeeping, Food & Beverage, Engineering, Spa, Activities, and other departments to ensure seamless service delivery.</li><li>Maintain accurate guest profiles, preferences, and special requests within the property management system.</li><li>Provide knowledgeable recommendations on resort facilities, dining experiences, wellness offerings, local attractions, and activities.</li><li>Proactively anticipate guest needs and identify opportunities to enhance their stay through personalized service.</li><li>Handle guest feedback professionally, resolving issues efficiently and escalating concerns when appropriate.</li><li>Ensure all guest interactions reflect Our Habitas brand standards and luxury hospitality expectations.</li><li>Assist in organizing special occasions, celebrations, VIP arrivals, and personalized guest experiences.</li><li>Support daily front office and guest services operations while maintaining high standards of presentation and professionalism.</li><li>Maintain accurate records of guest requests, incidents, and service recovery actions for reporting purposes.</li><li>Collaborate with department heads to ensure operational readiness and exceptional guest satisfaction.</li><li>Promote resort experiences, activities, and services to maximize guest engagement and enhance the overall experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A passionate hospitality professional with outstanding interpersonal and communication skills, dedicated to creating memorable experiences for every guest.</li><li>You thrive in a dynamic luxury hospitality environment and naturally build genuine connections through warm, attentive, and personalized service.</li><li>You are highly organized, adaptable, and solution-oriented, with the ability to anticipate guest needs and respond with professionalism and care.</li><li>You take pride in delivering exceptional service, maintaining attention to detail, and contributing to a collaborative team culture in a remote luxury resort setting.</li><li>You are not just welcoming guests you are creating meaningful moments and unforgettable experiences that define the spirit of Our Habitas Ras Abrouq .</li><li>Minimum Requirements</li><li>2 - 3 years of experience in Front Office, Guest Relations, Guest Services, or a similar customer-facing role, preferably within a luxury hotel or resort environment.</li><li>Strong understanding of luxury hospitality standards and exceptional guest service principles.</li><li>Excellent verbal and written communication skills with a warm, professional, and guest-focused approach.</li><li>Experience using Property Management Systems (PMS) and Microsoft Office applications; knowledge of Opera Cloud or similar systems is an advantage.</li><li>Strong problem-solving abilities with the confidence to handle guest requests, concerns, and service recovery effectively.</li><li>Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work collaboratively with cross-functional teams to deliver seamless guest experiences.</li><li>A positive, proactive, and adaptable attitude with exceptional attention to detail.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Ability to work flexible shifts, including weekends and public holidays, in a remote luxury resort environment.</li><li>Passion for creating memorable guest experiences while embracing the values of sustainability, wellness, and authentic hospitality.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assist in the preparation and presentation of high-quality pastries, desserts, cakes, and baked goods. Ensure all pastry items are produced according to established recipes and quality standards. Support the Pastry Chef and Chef de Partie in daily pastry kitchen operations. Maintain cleanliness, hygiene, and food safety standards in the pastry section. Monitor stock levels and assist with inventory control and ordering requirements. Properly store ingredients and finished products to maintain freshness and quality. Assist with menu development and the creation of innovative dessert offerings. Ensure efficient use of ingredients to minimize waste and control food costs. Train, guide, and support junior kitchen staff when required. Prepare mise en place and ensure all ingredients are ready for service. Follow hotel standards and recipes to ensure consistency in all pastry products. Assist in buffet, banquet, and special event dessert production as required. Ensure all equipment is operated safely and reported for maintenance when necessary. Maintain a clean and organized workstation throughout the shift. Contribute to delivering exceptional guest satisfaction through high-quality pastry products and professional teamwork.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 3 years of pastry experience in a luxury hotel, fine-dining restaurant, or 5-star hospitality environment. Diploma or certification in Pastry Arts, Baking, Culinary Arts, or a related field. Strong knowledge of international pastries, desserts, cakes, breads, chocolates, and plated desserts. Ability to maintain exceptional presentation and quality standards expected in a 5-star hotel. Knowledge of HACCP, food safety, hygiene, and sanitation standards. Experience with high-volume production while maintaining consistency and attention to detail. Ability to work efficiently under pressure in a fast-paced luxury hospitality environment. Strong teamwork and communication skills, with the ability to collaborate across kitchen departments. Flexibility to work rotating shifts, weekends, and public holidays. Professional appearance, positive attitude, and commitment to delivering exceptional guest experiences</p><p></p></section>