Jobs in Tourism Sector in Qatar

Company Description<br><br>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Manage and oversee the Italian kitchen section, ensuring the preparation and presentation of authentic Italian dishes to the highest quality standards. Supervise, guide, and support Commis Chefs and kitchen team members during food preparation and service. Ensure all mise en place is prepared, organized, and stocked before service periods. Maintain consistency in recipes, portion control, and presentation according to restaurant standards. Monitor food quality, freshness, and proper storage procedures to minimize waste and maximize efficiency. Collaborate with the senior chefs in menu development and seasonal specials. Ensure compliance with food safety, hygiene, sanitation, and health regulations at all times. Support smooth kitchen operations during busy service periods while maintaining a positive and professional work environment.<br><br>Qualifications<br><br>Previous experience as a Chef de Partie or strong Demi Chef de Partie experience in an Italian restaurant or upscale dining establishment. Strong knowledge of Italian cuisine, including pasta, risotto, sauces, and traditional Italian cooking techniques. Proven ability to supervise and motivate junior kitchen staff. Excellent understanding of food safety, HACCP standards, and kitchen best practices. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Strong organizational, communication, and teamwork skills. Passion for Italian gastronomy and commitment to delivering exceptional dining experiences.<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Mandarin Oriental, Doha is looking for a Spa Concierge to join our Spa team.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As a Spa Concierge , you will be responsible for the following duties: <br><br>Assist in the operations of all spa & wellness areas as required:Spa Reception Salon & Barber Reception Spa Retail Area Boutique Consultation Lounge Spa Suites Arrival Spa Thermal & Changing facilities Tea Lounges Fitness & Wellness Maintain the cleanliness of The Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness areas, spa suites and pool. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards Will be expected to aid therapists in setting up for treatments and clearing away after Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests’ needs are of first importance Must be a team player and assist all spa and hotel colleagues where necessary Ability to perform opening and closing duties Must have a thorough understanding of Spa Soft, all treatments and services offered in the Spa & Wellness division and all retail products Must have good telephone skills and follow required telephone etiquette Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner<br>As a Spa Concierge, We Expect From You<br><br>Minimum 1 year of experience working in a service environment is a must Hotel school graduates will be preferable Senior School qualification or equivalent is a must Previous experience working in a 5-star hotel environment will be an advantage Previous experience working in the Middle East Region is an advantage Good knowledge on computer systems is a must<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets

About The Ned Doha:<br><br>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br>The Role :<br><br>We are seeking for a Fitness Instructor who is passionate about fitness and helping others achieve their health goals. If interested, we want to hear from you!<br><br>What You’ll Be Doing::<br><br>Lead engaging and effective group fitness classes such as HIIT, Cross Fit, TABATA, Strength training, Circuit Training. Conduct one-on-one training sessions, providing personalized guidance and motivation to clients. Create and implement tailored workout plans based on individual goals and fitness levels. Demonstrate proper exercise techniques and ensure the safety of all participants Provide exceptional customer service, building strong relationships with members and fostering a supportive community atmosphere. <br><br>About You:<br><br>Arabic and English Speaking is must High School Diploma / Diploma in Physical Fitness/ bachelor’s degree in Exercise science / Sports university Previous experience in a hotel luxury environment Qualified Personal trainer Conduct a complete consultation with the guest Guide and motivate guests Excellent communication skills Certificates in CPR and First Aid Ability to conduct a various fitness program: HIIT, Cross Fit, TABATA, Strength training, Circuit Training,Conducting Pilates or/and Yoga is a plus<br><br>What’s In It for you?<br><br>Tax-free salary of QAR 66,000 per year21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br>Our Culture:<br><br>At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br>Ready to lead something extraordinary? Apply today and join us as Fitness Instructor!<br><br>#Fitness Instructor #The Ned Doha

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p> <h4>Our Team:</h4> <p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.</p> <h4>Who We Look For:</h4> <p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p> <h4>Job Description:</h4> <p>This role primarily involves working overnight shifts and is responsible for overseeing all hotel operations during night hours. You will play a critical role in ensuring the seamless operation of the hotel during overnight hours. Acting as the senior leader on duty throughout the night, you are responsible for maintaining exceptional guest experiences, overseeing overnight operations, and ensuring the safety, security, and comfort of guests and employees at all times.</p> <ul> <li>Effectively and efficiently run the operation of nights. Complete the daily reports for all front of house departments, and successfully complete the night audit.</li> <li>Oversee all overnight front office operations including arrivals, departures, room assignments, and guest requests.</li> <li>Ensure smooth communication between overnight and daytime operational teams.</li> <li>Supervise overnight colleagues and ensure adherence to Four Seasons service standards.</li> <li>Handle guest concerns, service recovery situations, and VIP experiences professionally and efficiently.</li> <li>Coordinate with security and engineering teams to ensure guest and colleague safety.</li> <li>Conduct regular inspections of public areas and operational facilities to maintain luxury presentation standards.</li> <li>Respond effectively to emergency situations and operational incidents.</li> <li>Ensure overnight operational procedures and reporting are completed accurately.</li> <li>Deliver highly personalized and anticipatory guest service.</li> <li>Support guest satisfaction initiatives and ensure prompt resolution of guest concerns.</li> <li>Maintain a professional and welcoming environment throughout the night.</li> <li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li> <li>Demonstrate a strong room upsell approach by fulfilling hotel yearly goals, motivating the front office team, and keeping issues “top of mind” year-round.</li> <li>Demonstrate an ability to bring the best out of all team members in all situations and reward positive innovative/improvisational thinking and praise accordingly.</li> <li>Adopt an enthusiastic, assertive, and passionate approach to guest service and demonstrate our Seasons values at every opportunity.</li> <li>This role requires close coordination with front office, housekeeping, engineering, security, and other operational departments to ensure the hotel remains fully operational and prepared for the following day’s activities. Through strong leadership, attention to detail, and proactive service, you contribute directly to delivering the personalized luxury experience that defines Four Seasons Hotels and Resorts.</li> </ul> <h4>Preferred Qualifications and Skills:</h4> <ul> <li>College degree preferred.</li> <li>Minimum three years of leadership experience within rooms division or front office operations in a luxury hotel or resort environment.</li> <li>Strong leadership, supervisory, and managerial skills.</li> <li>Strong operational knowledge of front office and night audit procedures.</li> <li>Excellent organizational and problem-solving abilities.</li> <li>Strong communication and guest relations skills.</li> <li>Ability to handle emergencies calmly and professionally.</li> <li>Excellent verbal and written communication skills in English required, and Arabic will be an advantage.</li> <li>Ability to work independently and manage overnight operations efficiently.</li> <li>The ideal candidate will have an outgoing personality and a can-do approach to any task.</li> </ul> <h4>Our Offering:</h4> <ul> <li>Competitive net salary in a tax-free environment.</li> <li>Opportunities to build a successful career with global potential.</li> <li>Unique strong culture - diversity of 50 different nationalities.</li> <li>Living accommodation in a high quality, well-resourced apartment.</li> <li>Excellent learning and development opportunities.</li> <li>Employee recognition programs.</li> <li>Complimentary discovery nights at Four Seasons hotels worldwide.</li> <li>Paid vacation and home leave ticket.</li> <li>Complimentary meals in employee dining restaurants.</li> <li>Transportation to work provided.</li> <li>Employee assistance program.</li> <li>Medical and life insurance.</li> </ul> <h4>Work Authorization:</h4> <p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>

Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Duty Manager, you will be responsible for the following duties <br><br>To provide visual management presence around the hotel in public and BOH areas To provide continuity of management in complaint handling. After direct contact with a guest an accurate account is to be recorded on the agreed system with relevant investigation and responses within 24 hours. Outcome and response must be circulated to the Senior Management (General Manager and / or Hotel Manager) Investigate complaints and address to the department concerned and respond to guest with an appropriate explanation and apology To attend operational and scheduled meetings:Morning Meeting with Front Office Manager Emergency Response Team Briefings Front Office Briefing To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and actioned Use time effectively and efficiently to:Concentrate on priorities as required during shift Complete all schedules tasks in a timely manner Attend a broader range of activities as required by operations Make necessary decisions under time constraints To assist the Front Office Manager to manage the department with all required responsibilities To communicate regularly with the Front Office Manager and the Director of Rooms To assist the Front Office Manager, Chief Concierge, Bell Captain and Guest Relations Manager to supervise all activities of all front of house departments according to our LQE, internal standards and procedures To be trained and fully compliant as an active member of the Emergency Response Team (ERT)<br>As Duty Manager, we expect from you<br><br>Minimum 3 years of experience working in a 5-star hotel environment A minimum of 2 years’ experience as a Duty Manager, Operations Manager or similar Operational experience from other hotel divisions or similar industry desirable Excellent verbal and written communication skills in English required Perform job with attention to details and the ability to organize and handle multiple tasks effectively Strong problem-solving skills Crisis management training & experience<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>A <strong>Cost Controller Supervisor</strong> is responsible for monitoring and controlling costs within the hotel, ensuring accurate inventory management, preventing waste, and supporting profitability through effective cost analysis and reporting.</p><br><p>Duties and Responsibilities</p><br><p>1. Cost Monitoring and Control</p><br><ul><li>Monitor food, beverage, and operating costs.</li><li>Analyze daily, weekly, and monthly cost reports.</li><li>Identify cost variances and recommend corrective actions.</li><li>Ensure departmental expenses remain within budget.</li></ul><p>2. Inventory Management</p><br><ul><li>Supervise inventory counts for food, beverages, supplies, and operating equipment.</li><li>Reconcile physical inventory with system records.</li><li>Investigate inventory shortages, overages, and discrepancies.</li><li>Ensure proper stock rotation and inventory control procedures.</li></ul><p>3. Purchasing and Receiving Control</p><br><ul><li>Verify purchase orders, receiving reports, and supplier invoices.</li><li>Ensure all purchases are authorized and properly documented.</li><li>Monitor supplier pricing and contract compliance.</li><li>Coordinate with purchasing and receiving departments to maintain cost efficiency.</li></ul><p>4. Cost Analysis and Reporting</p><br><ul><li>Prepare food cost, beverage cost, and inventory variance reports.</li><li>Analyze consumption trends and waste levels.</li><li>Generate monthly cost-control reports for management review.</li><li>Support budget preparation and forecasting activities.</li></ul><p>5. Internal Controls and Compliance</p><br><ul><li>Ensure compliance with company policies and procedures.</li><li>Maintain strong internal controls over inventory and purchasing.</li><li>Participate in internal and external audits.</li><li>Assist in implementing audit recommendations.</li></ul><p>6. Operational Support</p><br><ul><li>Work closely with kitchen, restaurant, stores, and purchasing teams.</li><li>Monitor recipe costing and menu profitability.</li><li>Conduct spot checks and surprise inventory audits.</li><li>Assist department heads in achieving cost targets.</li></ul><p>7. Team Supervision</p><br><ul><li>Supervise cost control staff and inventory clerks.</li><li>Train team members on inventory and cost-control procedures.</li><li>Review staff performance and provide guidance.</li></ul><br>Qualifications<br><br><p>Experience</p><br><ul><li>Minimum <strong>3–5 years of experience</strong> in cost control, inventory management, accounting, or finance.</li><li>At least <strong>1–2 years of supervisory experience</strong> preferred.</li><li>Experience in the <strong>hotel, hospitality, restaurant, or food and beverage industry</strong> is highly desirable.</li><li>Experience with inventory audits, stock management, and cost analysis.</li></ul><p>Technical Knowledge</p><br><ul><li>Strong understanding of cost accounting principles and inventory control procedures.</li><li>Knowledge of food and beverage cost management.</li><li>Familiarity with purchasing, receiving, and store operations.</li><li>Understanding of budgeting and financial reporting processes.</li><li>Knowledge of internal controls and audit requirements.</li></ul><p>Computer Skills</p><br><ul><li>Proficiency in <strong>Microsoft Excel</strong>, including spreadsheets, pivot tables, and reporting.</li><li>Experience with ERP, accounting, and inventory management systems.</li><li>Ability to generate and analyze cost-control reports.</li></ul><p>Leadership and Supervisory Skills</p><br><ul><li>Ability to supervise and guide cost control staff.</li><li>Strong organizational and planning skills.</li><li>Experience in training and developing team members.</li><li>Ability to manage multiple tasks and meet deadlines.</li></ul><p>Analytical Skills</p><br><ul><li>Strong numerical and analytical abilities.</li><li>Excellent attention to detail and accuracy.</li><li>Ability to identify cost variances and recommend corrective actions.</li><li>Problem-solving and decision-making skills.</li></ul><p>Communication Skills</p><br><ul><li>Good written and verbal communication skills.</li><li>Ability to prepare clear reports and presentations.</li><li>Strong interpersonal skills and ability to work with different departments.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><br> </div> <div> Job Description <p> <strong> <strong>What do we expect from you?</strong> </strong> </p> <p>Under the general guidance of the Director of Food &amp; Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.</p> <p> <strong> <strong>How your day looks like:</strong> </strong> </p> <p> </p> <ul> <li>Ensure the day to day operation is smooth in the restaurant</li> <li>Assist the leadership team of the restaurant in achieving high guest satisfaction</li> <li>Guide and lead the server in the restaurant</li> <li>Perform the duties of supervisor on regular basis</li> <li>Maximize sales potential and encourage up selling in order to maximize rates.</li> <li>Ensure cash floats are secured at all times.</li> <li>To work within budgeted costs</li> <li>To minimize abuse of operating equipment</li> <li>To ensure that requisitions for supplies are completed, delivered and accounted for.</li> <li>To minimize the use of overtime</li> <li>To ensure that there is enough operating equipment at all times.</li> <li>To record all voids, and report any payment discrepancies to Restaurant Manager.</li> <li>To follow Company procedures when handling cash, credit cards and cheques.</li> <li>To see guests concerning all complaints and report all complaints to Manager.</li> <li>To liaise with colleagues over guests requirements and needs.</li> <li>To ensure handover at shift end and beginning.</li> <li>To liaise with Head Chef on a regular basis.</li> <li>To liaise with Reception on a regulars basis.</li> <li>To gain customer feedback at all times.</li> <li>To complete a full report of the day s events in the Management Report Book.</li> <li>Create and maintain a personal and respectful rapport with regular guests.</li> <li>Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.</li> <li>Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service</li> <li>Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.</li> <li>Support all other revenue centers in the hotel such as Rooms and Events</li> <li>To be results driven and totally accountable.</li> <li>Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/requested.</li> <li>Undertake regular inspections to ensure that the company s assets are well maintained and protected.</li> <li>Ensure that the business is seen as a respected, important member of the community by local influencers.</li> <li>Carry out any other duties as are within the scope, spirit and purpose of the job as requested. </li> </ul> <p> </p> </div> <div> Qualifications <ul> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> <li>Previous work experience in a restaurant/food and beverage setting</li> <li>Flexibility with shifts of the outlet dependent on business demands</li> </ul> </div> <div></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the general guidance of the Director of Food &amp; Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.</p><p>How your day looks like:</p><ul><li>Ensure the day to day operation is smooth in the restaurant</li><li>Assist the leadership team of the restaurant in achieving high guest satisfaction</li><li>Guide and lead the server in the restaurant</li><li>Perform the duties of supervisor on regular basis</li><li>Maximize sales potential and encourage up selling in order to maximize rates.</li><li>Ensure cash floats are secured at all times.</li><li>To work within budgeted costs</li><li>To minimize abuse of operating equipment</li><li>To ensure that requisitions for supplies are completed, delivered and accounted for.</li><li>To minimize the use of overtime</li><li>To ensure that there is enough operating equipment at all times.</li><li>To record all voids, and report any payment discrepancies to Restaurant Manager.</li><li>To follow Company procedures when handling cash, credit cards and cheques.</li><li>To see guests concerning all complaints and report all complaints to Manager.</li><li>To liaise with colleagues over guests requirements and needs.</li><li>To ensure handover at shift end and beginning.</li><li>To liaise with Head Chef on a regular basis.</li><li>To liaise with Reception on a regulars basis.</li><li>To gain customer feedback at all times.</li><li>To complete a full report of the day s events in the Management Report Book.</li><li>Create and maintain a personal and respectful rapport with regular guests.</li><li>Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.</li><li>Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service</li><li>Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.</li><li>Support all other revenue centers in the hotel such as Rooms and Events</li><li>To be results driven and totally accountable.</li><li>Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/requested.</li><li>Undertake regular inspections to ensure that the company s assets are well maintained and protected.</li><li>Ensure that the business is seen as a respected, important member of the community by local influencers.</li><li>Carry out any other duties as are within the scope, spirit and purpose of the job as requested.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Previous work experience in a restaurant/food and beverage setting</li><li>Flexibility with shifts of the outlet dependent on business demands</li></ul><p></p></section>

<br> Job Description<br> <p> Press space or enter keys to toggle section visibility </p> <div> <div> <div> <div> <p> <strong>Why Join Us?</strong> </p> <p>At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning.</p> <p>Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.</p> <p>You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.</p> <p>Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p> <p> <br> </p> <p> <strong>About Rosewood Doha:</strong> </p> <p>Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests.</p> <p>Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p> <p> <br> </p> <p> <strong>Our Associate Experience:</strong> </p> <p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p> <ul> <li>A competitive salary and benefits package</li> <li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li> <li>A birthday day off (because your milestones matter!)</li> <li>Personalized development plans and continuous learning opportunities to support your career journey</li> </ul> <p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p> <p> <br> </p> <p> <strong>Your Role:</strong> </p> <p> <u>Guest Satisfaction</u> </p> <ul> <li>Always provides a courteous and professional service.</li> <li>Manages all guest and associate inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.</li> <li>Maintains positive guest and colleague interactions with good working relationships.</li> </ul> <p> <br> </p> <p> <u>Operations</u> </p> <ul> <li>Ensures that all company s minimum brand standards have been implemented.</li> <li>Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li> <li>Washes, peels, cuts, and seeds vegetables and fruits. Cleans, cuts, and grinds meats, poultry, and seafood. Dips food items in crumbs, flour, and batter to bread them.</li> <li>Assists in quality control of items. Weighs and measures designated ingredients.</li> <li>Sets up buffet/food presentations. Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator. Assists other chefs in their duties when required.</li> <li>Works in any sections of kitchen including associate kitchen when necessary or as requested by the Sous Chef or Chef de Cuisine.</li> <li>Ensures the sanitation standards for kitchen are being met. Stores foods in designated areas.</li> <li>Cleans work areas, equipment and utensils, segregates and removes garbage.</li> <li>Is familiar with all sections of the kitchen to facilitate the flexible use of associates.</li> <li>Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage.</li> <li>To ensure effective food storage, stock rotation and labelling and to report any food wastage/spoilage to a sous chef/head chef.</li> </ul> <p> <br> </p> <p> <strong>Standard Responsibilities</strong> </p> <ul> <li>Comply and adhere to the Rosewood company policies.</li> <li>Take on other tasks in addition to the ones stated, in a reasonable framework.</li> <li>Be always a brand ambassador and ensure brand integrity and clarity are always maintained.</li> <li>Model the company s culture, vision, mission and core values at all times.</li> </ul></div></div></div></div>

<p>At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: - A competitive salary and benefits package - High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl - A birthday day off (because your milestones matter!) - Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us. Your Role: Guest Satisfaction: Always provides a courteous and professional service. Manages all guest and associate complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Maintains positive guest and colleague interactions with good working relationships. Operations: Organises and sets up the assigned section of the Food, Beverage, and Kitchens as efficiently as possible to increase speed and maximise productivity. Ensures that all dishes from that section are prepared consistently and according to standard recipes. Assists the Chef de Partie, Sous Chef and Chef de Cuisine in ensuring that all culinary standards in that section comply with company and Hotel Policies and Standard Operating Procedures. Monitors food and operating costs and controls these by reducing waste. Trains the culinary associates in that section of kitchen in the skills necessary for them to perform their function. Works in any sections of kitchen including associate kitchen when necessary or as requested by the Sous Chef or Chef de Cuisine. Ensures the sanitation standards for kitchen are being met. Is familiar with all sections of the kitchen to facilitate the flexible use of associates. Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage. To ensure effective food storage, stock rotation and labelling and to report any food wastage/spoilage to a sous chef/head chef. Talent &amp; Culture: Assists to oversee the punctuality and appearance of all Kitchen associates under your direction, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department s grooming standards. Assists in the training of the associates ensuring that they have the necessary skills to perform their duties with the maximum efficiency. Supervises the associates within the department, ensuring that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual. Develops the skills and effectiveness of all Kitchen associates through the appropriate training, coaching, and/or mentoring. Supports, demonstrating and reinforcing Rosewood Hotels &amp; Resorts Values and Culture Characteristics. Ensures that associates have a complete understanding of and adhere to associate rules and regulations. Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Associate Housing Support accommodation allocation and ensure alignment with associate entitlements Maintain accurate housing records, including occupancy and room assignments Conduct routine inspections of housing facilities to ensure cleanliness, safety, and maintenance standards Coordinate with maintenance and housekeeping teams to resolve issues in a timely manner Monitor associate housing facilities (rooms, gym, pool, common areas) to ensure safety and proper upkeep Track and report maintenance requests, incidents, and associate concerns Support associate engagement initiatives and assist in feedback collection Assist in monitoring housing inventory and report discrepancies Ensure timely reporting and follow-up of housing-related issues. Monitor daily room readiness and ensure new joiner accommodations are prepared prior to arrival (cleaning, setup, key allocation) Enforce housing rules and community standards, addressing non-compliance in a fair and consistent manner Support conflict resolution between associates within housing to maintain a positive living environment Conduct spot checks on housekeeping standards in rooms and common areas to ensure consistency Coordinate pest control, deep clean schedules, and preventive maintenance programs Track recurring maintenance issues and escalating for long-term corrective actions Support emergency response procedures within housing (fire drills, evacuations, incident handling) Monitor utility consumption trends (water, electricity) and report irregularities Ensure availability and tracking of keys, access cards, and security controls within housing Assist in onboarding associates by providing housing orientation and guidelines Assist in the associate offboarding process, including coordination of housing check-out, transportation arrangements, and clearance procedures to ensure a smooth and compliant exit<br>Associate Transportation Assist in coordinating daily transportation schedules and routes for associates Monitor transportation services to ensure punctuality and reliability Maintain records of schedules, usage, and incidents Ensure vehicles are clean, safe, and ready for operation Report delays, complaints, or service issues and support resolution Gather associate feedback to support service improvement Monitor daily attendance vs. transport usage to optimize routes and capacity planning Assist in adjusting transportation schedules based on operational changes, peak hours, or special requirements Verify driver attendance, grooming standards, and professionalism Conduct random checks on driver compliance with safety procedures and company standards Assist in managing transportation disruptions (vehicle breakdowns, delays, emergencies) and arrange alternatives promptly Monitor cleanliness and hygiene standards inside vehicles Coordinate transport arrangements for new joiners, leavers, and special assignments Assist in implementing transportation efficiency initiatives (route optimization, ride sharing) Maintain emergency contact lists and ensure communication channels are active for transport coordination<br>Associate Dining Oversee the daily operations of the associate dining facility, ensuring a clean, organized, and welcoming environment for all associates Ensure food quality, presentation, and service standards are consistently maintained in line with company guidelines and hygiene regulations Monitor and manage food, beverage, and pantry inventory, ensuring timely replenishment and minimizing waste Coordinate with kitchen and stewarding teams to ensure smooth service flow and adherence to health, safety, and sanitation standards Conduct regular inspections of dining areas, equipment, and storage to ensure cleanliness, functionality, and compliance with food safety standards Supervise and guide dining attendants, ensuring proper staffing levels, task allocation, and high service performance Maintain accurate records of inventory, consumption, and operational activities Monitor and control dining-related costs and expenses, ensuring budget adherence and identifying opportunities for cost efficiency Address associate feedback, concerns, and suggestions to continuously enhance the dining experience Support menu planning and variety initiatives in collaboration with culinary teams to meet associate preferences and dietary needs Ensure compliance with health, safety, and hygiene regulations, including proper food handling and storage practices Plan and support associate engagement activities related to dining, promoting a positive and inclusive environment Prepare and submit regular reports (monthly) on dining operations, including usage, costs, feedback, and improvement initiatives<br>Service Excellence & Team Supervision Ensure that the associate dining facility, associate housing, and transportation services deliver high-quality experiences aligned with the hotel’s brand standards and associate well-being Maintain positive, respectful, and collaborative interactions with associates, fostering an inclusive, supportive, and service-oriented environment across all facilities Supervise and guide the team and support associate involved in associate housing and transportation operations, ensuring clear direction, accountability, and achievement of daily service goals Take ownership of handling associate complaints and concerns across dining, housing, and transportation in a professional manner, ensuring timely resolution and follow-up Model exceptional professional behavior to motivate teams and consistently uphold hospitality, safety, and service excellence standards Promote a culture of continuous improvement by encouraging feedback, identifying service gaps, and supporting initiatives to enhance associate experience across all service areas.<br>Operations & Inventory Management Monitor and control inventory usage and stock levels across dining, housing, and transportation, minimizing waste and ensuring efficient resource utilization. Maintain complete knowledge of associate dining operations, associate housing occupancy and transportation service plans including capacity, layout, and service schedules Conduct daily inspections of housing facilities, transportation assets and dining areas, and support regular inspections to ensure cleanliness, organization, and compliance with safety and sanitation standards.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Associate Housing Support accommodation allocation and ensure alignment with associate entitlements Maintain accurate housing records, including occupancy and room assignments Conduct routine inspections of housing facilities to ensure cleanliness, safety, and maintenance standards Coordinate with maintenance and housekeeping teams to resolve issues in a timely manner Monitor associate housing facilities (rooms, gym, pool, common areas) to ensure safety and proper upkeep Track and report maintenance requests, incidents, and associate concerns Support associate engagement initiatives and assist in feedback collection Assist in monitoring housing inventory and report discrepancies Ensure timely reporting and follow-up of housing-related issues. Monitor daily room readiness and ensure new joiner accommodations are prepared prior to arrival (cleaning, setup, key allocation) Enforce housing rules and community standards, addressing non-compliance in a fair and consistent manner Support conflict resolution between associates within housing to maintain a positive living environment Conduct spot checks on housekeeping standards in rooms and common areas to ensure consistency Coordinate pest control, deep clean schedules, and preventive maintenance programs Track recurring maintenance issues and escalating for long-term corrective actions Support emergency response procedures within housing (fire drills, evacuations, incident handling) Monitor utility consumption trends (water, electricity) and report irregularities Ensure availability and tracking of keys, access cards, and security controls within housing Assist in onboarding associates by providing housing orientation and guidelines Assist in the associate offboarding process, including coordination of housing check-out, transportation arrangements, and clearance procedures to ensure a smooth and compliant exit<br>Associate Transportation Assist in coordinating daily transportation schedules and routes for associates Monitor transportation services to ensure punctuality and reliability Maintain records of schedules, usage, and incidents Ensure vehicles are clean, safe, and ready for operation Report delays, complaints, or service issues and support resolution Gather associate feedback to support service improvement Monitor daily attendance vs. transport usage to optimize routes and capacity planning Assist in adjusting transportation schedules based on operational changes, peak hours, or special requirements Verify driver attendance, grooming standards, and professionalism Conduct random checks on driver compliance with safety procedures and company standards Assist in managing transportation disruptions (vehicle breakdowns, delays, emergencies) and arrange alternatives promptly Monitor cleanliness and hygiene standards inside vehicles Coordinate transport arrangements for new joiners, leavers, and special assignments Assist in implementing transportation efficiency initiatives (route optimization, ride sharing) Maintain emergency contact lists and ensure communication channels are active for transport coordination<br>Associate Dining Oversee the daily operations of the associate dining facility, ensuring a clean, organized, and welcoming environment for all associates Ensure food quality, presentation, and service standards are consistently maintained in line with company guidelines and hygiene regulations Monitor and manage food, beverage, and pantry inventory, ensuring timely replenishment and minimizing waste Coordinate with kitchen and stewarding teams to ensure smooth service flow and adherence to health, safety, and sanitation standards Conduct regular inspections of dining areas, equipment, and storage to ensure cleanliness, functionality, and compliance with food safety standards Supervise and guide dining attendants, ensuring proper staffing levels, task allocation, and high service performance Maintain accurate records of inventory, consumption, and operational activities Monitor and control dining-related costs and expenses, ensuring budget adherence and identifying opportunities for cost efficiency Address associate feedback, concerns, and suggestions to continuously enhance the dining experience Support menu planning and variety initiatives in collaboration with culinary teams to meet associate preferences and dietary needs Ensure compliance with health, safety, and hygiene regulations, including proper food handling and storage practices Plan and support associate engagement activities related to dining, promoting a positive and inclusive environment Prepare and submit regular reports (monthly) on dining operations, including usage, costs, feedback, and improvement initiatives<br>Service Excellence & Team Supervision Ensure that the associate dining facility, associate housing, and transportation services deliver high-quality experiences aligned with the hotel’s brand standards and associate well-being Maintain positive, respectful, and collaborative interactions with associates, fostering an inclusive, supportive, and service-oriented environment across all facilities Supervise and guide the team and support associate involved in associate housing and transportation operations, ensuring clear direction, accountability, and achievement of daily service goals Take ownership of handling associate complaints and concerns across dining, housing, and transportation in a professional manner, ensuring timely resolution and follow-up Model exceptional professional behavior to motivate teams and consistently uphold hospitality, safety, and service excellence standards Promote a culture of continuous improvement by encouraging feedback, identifying service gaps, and supporting initiatives to enhance associate experience across all service areas.<br>Operations & Inventory Management Monitor and control inventory usage and stock levels across dining, housing, and transportation, minimizing waste and ensuring efficient resource utilization. Maintain complete knowledge of associate dining operations, associate housing occupancy and transportation service plans including capacity, layout, and service schedules Conduct daily inspections of housing facilities, transportation assets and dining areas, and support regular inspections to ensure cleanliness, organization, and compliance with safety and sanitation standards.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Summar</b>y We are seeking a warm, proactive, and service-oriented Guest Experience Agent to deliver exceptional guest service at Our Habitas Ras Abrouq , ensuring every guest enjoys a seamless, personalized, and memorable stay in our remote luxury desert environment. Reporting to the Front Office Manager or Guest Experience Manager, the Guest Experience Agent is responsible for providing outstanding service throughout the guest journey, from pre-arrival to departure. This role plays a key part in creating meaningful guest experiences by anticipating needs, resolving concerns efficiently, and ensuring every interaction reflects the brand's values and hospitality standards. The Guest Experience Agent will work closely with all resort departments to coordinate guest requests, provide local knowledge, and ensure operational excellence across all touchpoints. This position requires excellent communication skills, attention to detail, and a genuine passion for creating unforgettable guest experiences.</p><p>Key Responsibilities</p><ul><li>Deliver warm, personalized, and professional service to guests throughout their stay.</li><li>Welcome guests upon arrival, assist with check-in and check-out procedures, and ensure a smooth arrival and departure experience.</li><li>Respond promptly to guest inquiries, requests, and concerns while ensuring timely follow-up and resolution.</li><li>Coordinate guest requests with Housekeeping, Food &amp; Beverage, Engineering, Spa, Activities, and other departments to ensure seamless service delivery.</li><li>Maintain accurate guest profiles, preferences, and special requests within the property management system.</li><li>Provide knowledgeable recommendations on resort facilities, dining experiences, wellness offerings, local attractions, and activities.</li><li>Proactively anticipate guest needs and identify opportunities to enhance their stay through personalized service.</li><li>Handle guest feedback professionally, resolving issues efficiently and escalating concerns when appropriate.</li><li>Ensure all guest interactions reflect Our Habitas brand standards and luxury hospitality expectations.</li><li>Assist in organizing special occasions, celebrations, VIP arrivals, and personalized guest experiences.</li><li>Support daily front office and guest services operations while maintaining high standards of presentation and professionalism.</li><li>Maintain accurate records of guest requests, incidents, and service recovery actions for reporting purposes.</li><li>Collaborate with department heads to ensure operational readiness and exceptional guest satisfaction.</li><li>Promote resort experiences, activities, and services to maximize guest engagement and enhance the overall experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A passionate hospitality professional with outstanding interpersonal and communication skills, dedicated to creating memorable experiences for every guest.</li><li>You thrive in a dynamic luxury hospitality environment and naturally build genuine connections through warm, attentive, and personalized service.</li><li>You are highly organized, adaptable, and solution-oriented, with the ability to anticipate guest needs and respond with professionalism and care.</li><li>You take pride in delivering exceptional service, maintaining attention to detail, and contributing to a collaborative team culture in a remote luxury resort setting.</li><li>You are not just welcoming guests you are creating meaningful moments and unforgettable experiences that define the spirit of Our Habitas Ras Abrouq .</li><li>Minimum Requirements</li><li>2 3 years of experience in Front Office, Guest Relations, Guest Services, or a similar customer-facing role, preferably within a luxury hotel or resort environment.</li><li>Strong understanding of luxury hospitality standards and exceptional guest service principles.</li><li>Excellent verbal and written communication skills with a warm, professional, and guest-focused approach.</li><li>Experience using Property Management Systems (PMS) and Microsoft Office applications; knowledge of Opera Cloud or similar systems is an advantage.</li><li>Strong problem-solving abilities with the confidence to handle guest requests, concerns, and service recovery effectively.</li><li>Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to work collaboratively with cross-functional teams to deliver seamless guest experiences.</li><li>A positive, proactive, and adaptable attitude with exceptional attention to detail.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Ability to work flexible shifts, including weekends and public holidays, in a remote luxury resort environment.</li><li>Passion for creating memorable guest experiences while embracing the values of sustainability, wellness, and authentic hospitality.</li></ul><p></p></section>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Onboarding Experience Verify and oversee all onboarding activities to ensure completion within established timelines. Ensure enrollment of new associates in all required benefits, including:QIDMedical Insurance Life Insurance Workmen Compensation Insurance Audit Associate Profile in Associate Centre, or any other HRIS System Rosewood Benefits Program Other applicable company and statutory benefits Ensure new joiner communications are completed and distributed. Coordinate with departments to ensure all onboarding documentation is completed accurately. Support enrollment of new associates in attendance and workforce management systems. Ensure insurance coverage is activated prior to the associate's commencement date. Maintain complete and accurate associate records in both digital and physical files.<br>Offboarding Experience Oversee associate separation and clearance processes. Ensure all clearance documentation is completed and submitted on time. Verify attendance records, rosters, and payroll information prior to final settlement processing. Assist associates during exit interview processes. Coordinate cancellation of insurance, benefits, and system access for departing associates. Ensure attendance and leave records are accurately updated and attached to clearance documentation. Maintain complete records of associate separations and exits.<br>Promotion, Transfer & Employment Changes Review promotion and transfer requests for accuracy and completeness. Ensure proposed changes align with approved payroll budgets, forecasts, and workforce plans. Verify that all supporting performance reviews and documentation are attached. Follow up on approvals to ensure timely processing. Update promotion, transfer, and employment change letters in accordance with company guidelines. Coordinate distribution and collection of signed documentation from associates and departments. Update associate records in HRIS Systems. Maintain accurate digital and physical files for all employment changes. Update headcount reports and any other Talent & Culture records accordingly.<br>Payroll Management & HRIS Systems Administration Payroll Administration Maintain accurate and up-to-date payroll and associate information at all times. Ensure updates are processed for new joiners, separations, promotions, transfers, salary changes, and other personnel movements. Ensure all associate documentation is uploaded and maintained in the HRIS and payroll systems. Act as the primary point of contact for HRIS and payroll system-related matters. Create and maintain positions within HRIS systems for recruitment, promotions, and transfers. Support system users and coordinate appropriate access levels. Ensure all positions and reporting lines are maintained accurately within the system. Update and monitor leave balances, public holidays, and attendance records. Monitor attendance records for the Talent & Culture Department.<br>Monthly Payroll Processing Communicate payroll deadlines and closing schedules to departments. Ensure all departmental attendance records are submitted on time. Verify attendance submissions for:Accuracy Completeness Correct coding Appropriate approvals and signatures Validate all new joiner and separation updates prior to payroll processing. Ensure associate banking information and payroll details are updated accurately. Conduct payroll verification checks and submit payroll information to Finance within agreed deadlines. Support payroll reconciliation and audit requirements as needed.<br>Workforce Reporting Update and maintain weekly headcount reports. Prepare monthly Talent & Culture reports, including:Headcount Report Turnover Report Leave Report (Annual Leave, Sick Leave, Absence, Work Injury, etc.) Separation Report Gender Diversity Report Nationality Report Workforce Movement Report Monthly Review OMRMonthly Reconciliation of all Talent & Culture records. Prepare any additional reports as required.<br>Administration, Compliance & Data Management Maintain accurate, up-to-date, and audit-ready filing systems across HRIS (e.g. OASYS), digital platforms, and physical records, ensuring all associate, government relations, and training documentation is properly organized and compliant. Ensure that all Talent & Culture meeting minutes are prepared and circulated within 24 working hours following the completion of each meeting. Ensure all associate documentation (joiners, leavers, contracts, addendums, probation, disciplinary records, etc.) is properly recorded and securely maintained. Support payroll processes through attendance validation, documentation accuracy, and coordination with relevant stakeholders. Monitor probation periods and provide timely reminders to Department Heads to ensure structured performance reviews. Ensure full compliance with company policies, local labor laws, and audit standards at all times. Manage document control including scanning, uploading, and maintaining records within HR systems (e.g., Oasys).<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Onboarding Experience Verify and oversee all onboarding activities to ensure completion within established timelines. Ensure enrollment of new associates in all required benefits, including:QIDMedical Insurance Life Insurance Workmen Compensation Insurance Audit Associate Profile in Associate Centre, or any other HRIS System Rosewood Benefits Program Other applicable company and statutory benefits Ensure new joiner communications are completed and distributed. Coordinate with departments to ensure all onboarding documentation is completed accurately. Support enrollment of new associates in attendance and workforce management systems. Ensure insurance coverage is activated prior to the associate's commencement date. Maintain complete and accurate associate records in both digital and physical files.<br>Offboarding Experience Oversee associate separation and clearance processes. Ensure all clearance documentation is completed and submitted on time. Verify attendance records, rosters, and payroll information prior to final settlement processing. Assist associates during exit interview processes. Coordinate cancellation of insurance, benefits, and system access for departing associates. Ensure attendance and leave records are accurately updated and attached to clearance documentation. Maintain complete records of associate separations and exits.<br>Promotion, Transfer & Employment Changes Review promotion and transfer requests for accuracy and completeness. Ensure proposed changes align with approved payroll budgets, forecasts, and workforce plans. Verify that all supporting performance reviews and documentation are attached. Follow up on approvals to ensure timely processing. Update promotion, transfer, and employment change letters in accordance with company guidelines. Coordinate distribution and collection of signed documentation from associates and departments. Update associate records in HRIS Systems. Maintain accurate digital and physical files for all employment changes. Update headcount reports and any other Talent & Culture records accordingly.<br>Payroll Management & HRIS Systems Administration Payroll Administration Maintain accurate and up-to-date payroll and associate information at all times. Ensure updates are processed for new joiners, separations, promotions, transfers, salary changes, and other personnel movements. Ensure all associate documentation is uploaded and maintained in the HRIS and payroll systems. Act as the primary point of contact for HRIS and payroll system-related matters. Create and maintain positions within HRIS systems for recruitment, promotions, and transfers. Support system users and coordinate appropriate access levels. Ensure all positions and reporting lines are maintained accurately within the system. Update and monitor leave balances, public holidays, and attendance records. Monitor attendance records for the Talent & Culture Department.<br>Monthly Payroll Processing Communicate payroll deadlines and closing schedules to departments. Ensure all departmental attendance records are submitted on time. Verify attendance submissions for:Accuracy Completeness Correct coding Appropriate approvals and signatures Validate all new joiner and separation updates prior to payroll processing. Ensure associate banking information and payroll details are updated accurately. Conduct payroll verification checks and submit payroll information to Finance within agreed deadlines. Support payroll reconciliation and audit requirements as needed.<br>Workforce Reporting Update and maintain weekly headcount reports. Prepare monthly Talent & Culture reports, including:Headcount Report Turnover Report Leave Report (Annual Leave, Sick Leave, Absence, Work Injury, etc.) Separation Report Gender Diversity Report Nationality Report Workforce Movement Report Monthly Review OMRMonthly Reconciliation of all Talent & Culture records. Prepare any additional reports as required.<br>Administration, Compliance & Data Management Maintain accurate, up-to-date, and audit-ready filing systems across HRIS (e.g. OASYS), digital platforms, and physical records, ensuring all associate, government relations, and training documentation is properly organized and compliant. Ensure that all Talent & Culture meeting minutes are prepared and circulated within 24 working hours following the completion of each meeting. Ensure all associate documentation (joiners, leavers, contracts, addendums, probation, disciplinary records, etc.) is properly recorded and securely maintained. Support payroll processes through attendance validation, documentation accuracy, and coordination with relevant stakeholders. Monitor probation periods and provide timely reminders to Department Heads to ensure structured performance reviews. Ensure full compliance with company policies, local labor laws, and audit standards at all times. Manage document control including scanning, uploading, and maintaining records within HR systems (e.g., Oasys).<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Press space or enter keys to toggle section visibility</p><p>Why Join Us?</p><p>At Rosewood Doha, we create an environment where passion meets purpose and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You'll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.</p><p>About Rosewood Doha:</p><p>Rosewood Doha is a landmark destination inspired by Qatar's coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar's first members-only social wellness club, complemented by Rosewood's signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.</p><p>Our Associate Experience:</p><p>We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><ul><li>A competitive salary and benefits package</li><li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li><li>A birthday day off (because your milestones matter!)</li><li>Personalized development plans and continuous learning opportunities to support your career journey</li></ul><p>These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p>Your Role:</p><p>Essential duties and responsibilities:</p><ul><li>Provides strategic direction for business growth.</li><li>Develop and implement the agreed annual budget and business plan.</li><li>Monitors the financial perfo1mance and operations to support the objective of the Department.</li><li>Is responsible to ensure each manager is aligned with the agreed strategy and annual business plan.</li><li>Responsible for establishing the annual department events calendar with global/local retail partners.</li><li>Responsible for ensuring the approval and implementation of the annual local, members &amp; events calendar.</li><li>Collaborate with the Marketing Manager on the strategic marketing plan and oversee the implementation tactics.</li><li>Establishing the Asaya Spa as the primary wellness destination within the city, elevating the brand presence to be "top of mind" for all local guests.</li><li>Advocate of innovation in supp01t of detailed wellness concepts, local marketing tactics and hotel guest spa awareness.</li><li>Passionate about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics and physical/mental health.</li><li>Design and create wellness packages, retreats, programs, menu development, facilities journey planning, and marketing.</li><li>Oversee the overall marketing and member/guest utilization of the services and facilities of the Asaya Spa.</li><li>To collaborate with the Sales &amp; Marketing, F&amp;B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel.</li><li>Implement and maintain a high standard of wellness programs, following guidelines and benchmarks set by Forbes.</li><li>Conduct regular quality assessments using (LQA) methodologies to ensure excellence in service delivery.</li></ul><p>Financial Responsibilities:</p><ul><li>Responsible for the business channels of membership, online bookings, services sales, and retail sales.</li><li>Achieving GOP.</li><li>Establish and manage a robust membership program, fostering a sense of community and engagement among members.</li><li>Analyze membership data and feedback to continuously improve and tailor programs to meet the diverse needs of our members.</li><li>Cultivate and maintain strategic partnerships with in-house businesses partner, such as; hair salons, barbershops, padel facilities, and other relevant entities.</li><li>Collaborate with partners to create integrated wellness experiences, such as joint promotions, exclusive discounts, and co-hosted events.</li><li>Cost Management while maintaining standards.</li><li>Responsible to acquire and establish the global wellness goals for hotel and local capture rate within the first year of business.</li><li>Financial plans for spotting trends, measuring productivity and monitoring progress.</li><li>Ensure the establishment and execution of all financial, operational, and departmental goals.</li><li>Maximize departmental revenues for the hotel through appropriate strategies from reports on P&amp;L performance and outline tactics to achieve budgets and GOP.</li><li>Arranges new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.</li><li>Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Passionate about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics and physical/mental health.</li><li>Ability to design and create wellness packages, retreats, programs, menu development, facilities journey planning, and marketing.</li><li>Experience in overseeing the overall marketing and member/guest utilization of the services and facilities of the Asaya Spa.</li><li>Skilled in collaborating with Sales &amp; Marketing, F&amp;B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel.</li><li>Experience in implementing and maintaining a high standard of wellness programs, following guidelines and benchmarks set by Forbes.</li><li>Proficiency in conducting regular quality assessments using (LQA) methodologies to ensure excellence in service delivery.</li><li>Experience in managing business channels of membership, online bookings, services sales, and retail sales.</li><li>Proven ability to establish and manage a robust membership program, fostering a sense of community and engagement among members.</li><li>Skilled in analyzing membership data and feedback to continuously improve and tailor programs to meet the diverse needs of members.</li><li>Experience in cultivating and maintaining strategic partnerships with in-house businesses partner, such as; hair salons, barbershops, padel facilities, and other relevant entities.</li><li>Ability to collaborate with partners to create integrated wellness experiences, such as joint promotions, exclusive discounts, and co-hosted events.</li><li>Proficiency in cost management while maintaining standards.</li><li>Experience in acquiring and establishing global wellness goals for hotel and local capture rate within the first year of business.</li><li>Skilled in financial planning for spotting trends, measuring productivity and monitoring progress.</li><li>Ability to ensure the establishment and execution of all financial, operational, and departmental goals.</li><li>Experience in maximizing departmental revenues for the hotel through appropriate strategies from reports on P&amp;L performance and outlining tactics to achieve budgets and GOP.</li><li>Proficiency in arranging new vendors, ordering through PO system, maintaining checkbooks, receiving all goods and inventories in a timely manner and working with Managers for successful month-end closing.</li><li>Skilled in maximizing departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.</li><li>Knowledge of all hotel Company and local rules, policies and regulations relating to financial record keeping.</li><li>Proficiency in money handling and licensing.</li><li>Experience in establishing annual departmental operating budgets as well as capital expenditure and manpower budgets.</li><li>Skilled in reporting nightly reforecasting based on key factors such as hotel occupancy, local business ration and utilization.</li><li>Ability to ensure that department associates understand their individual targets and the financial goals of the hotel.</li><li>Driving the Company value, culture, and brand throughout the organization.</li><li>Ability to lead the wellness team of holistic wellness and spa professionals.</li><li>Conscious and active in a Asaya Spa &amp; Wellness lifestyle and strive to inspire wellness-focused change in others.</li><li>Experience in hiring, training, and supervising all associates.</li><li>Skills in maintaining meeting and training calendar and projects.</li><li>Ability to deliver the defined Brand concept through all areas of the Asaya Spa and ensure that all associates are highly skilled and professional in their approach.</li><li>Experience in ensuring that the departmental training manual is continuously updated, maintained, and used effectively.</li><li>Skilled in managing all aspects of associate performance within the department including training, on-going associate feedback, counselling and disciplinary requirements, and the associated annual Performance Reviews and development plan.</li><li>Knowledge of all hotel, company and local rules, policies and regulations relating to safety, hygiene, and emergencies.</li><li>Ability to maintain personal grooming and appearance according to the standards.</li><li>Ability to maintain a positive attitude toward guests, co-workers, subordinates, and hotel management.</li><li>Ability to avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.</li><li>Open and flexible attitude; willingness to change.</li><li>Ability to identify and regularly review the classification levels of all information of wellness department associates.</li><li>Skills in ensuring guest information and staff personal records are secured effectively to ensure the confidentiality, integrity, and availability of the informational assets.</li><li>Ability to authorize appropriate user access to guest information and staff personal records; remove access when it is no longer required.</li><li>Actively live and breathe the company's vision and mission.</li><li>Driving the Company value, culture, and brand throughout the organization.</li><li>Ability to ensure brand integrity and clarity are always maintained.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Summary</b> We are seeking a detail-oriented, proactive, and experienced Purchasing Supervisor to oversee procurement operations at Our Habitas Ras Abrouq , ensuring the timely sourcing, purchasing, and delivery of high-quality goods and services required for smooth resort operations in a remote luxury desert environment. Reporting to the Finance or Purchasing Manager, the Purchasing Supervisor is responsible for managing day-to-day procurement activities, maintaining supplier relationships, ensuring cost efficiency, and upholding the highest standards of quality and compliance. This role plays a key part in supporting all departments by ensuring that operational needs are met efficiently and sustainably. The Purchasing Supervisor will work closely with department heads to forecast requirements, manage inventory levels, and ensure that all purchases align with budgetary controls and brand standards. This position requires strong organizational skills, negotiation ability, and a deep understanding of hospitality procurement processes. Key Responsibilities Oversee daily purchasing activities for all resort departments, ensuring timely procurement of goods and services. Source, evaluate, and negotiate with suppliers to ensure quality, cost-effectiveness, and reliability. Maintain strong relationships with vendors and ensure adherence to contractual agreements and service standards. Process purchase requests and ensure all approvals are obtained in line with company policies and procedures. Monitor inventory levels and coordinate with departments to forecast purchasing needs and prevent shortages or overstocking. Ensure all purchased items meet brand standards, quality specifications, and operational requirements. Maintain accurate purchasing records, supplier databases, and documentation for audit and reporting purposes. Work closely with Finance to track budgets, control costs, and ensure financial compliance in procurement activities. Coordinate with Receiving and Stores to ensure proper inspection and delivery of goods. Identify cost-saving opportunities while maintaining quality and operational efficiency. Ensure compliance with procurement policies, ethical sourcing standards, and sustainability initiatives. Support inventory control processes, including stock rotation and reconciliation when required. Liaise with department heads to understand operational needs and anticipate future requirements. Assist in developing and improving purchasing systems and procurement procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A highly organized and analytical procurement professional with strong negotiation skills and a passion for operational excellence. You thrive in structured yet dynamic hospitality environments and understand the importance of balancing cost control with quality and service standards. You are detail-focused, reliable, and proactive, with the ability to manage multiple priorities in a remote luxury resort setting. You take pride in ensuring smooth operations by delivering the right products at the right time, while maintaining strong supplier relationships and financial discipline. You are not just managing purchases you are ensuring the backbone of resort operations runs efficiently and sustainably at Our Habitas Ras Abrouq.</p><ul><li>Minimum Requirements 3 5 years of experience in Purchasing, Procurement, or Supply Chain roles , preferably within a luxury hotel or resort environment.</li><li>Strong knowledge of hospitality procurement processes, inventory control, and vendor management .</li><li>Excellent negotiation, communication, and supplier relationship management skills.</li><li>Experience working with inventory management or purchasing systems/software .</li><li>Strong analytical and numerical skills with attention to detail.</li><li>Good understanding of budgeting, cost control, and financial procedures.</li><li>Ability to work in a remote resort environment with limited supply chain access .</li><li>Fluent in English , both written and spoken; additional languages are an advantage.</li><li>Strong organizational and time management skills.</li><li>Commitment to sustainability, efficiency, and operational excellence.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and analytical F&amp;B Cost Controller to join our team at Swissotel Corniche Park Towers Doha, Qatar. In this role, you will be responsible for overseeing and optimizing the food and beverage cost control processes for our organization, ensuring maximum profitability while maintaining quality standards.</p><br><ul><li>Analyze food and beverage costs, identifying areas for improvement and implementing cost-saving measures</li><li>Monitor inventory levels and conduct regular stock takes to minimize waste and prevent shortages</li><li>Develop and maintain accurate recipe costing systems for all menu items</li><li>Prepare daily, weekly, and monthly financial reports on F&amp;B operations</li><li>Collaborate with chefs and F&amp;B managers to optimize menu pricing and product mix</li><li>Review and validate vendor invoices, ensuring accuracy and compliance with agreed-upon prices</li><li>Implement and maintain effective portion control measures across all F&amp;B outlets</li><li>Conduct regular audits of F&amp;B outlets to ensure adherence to cost control procedures</li><li>Train staff on cost control measures and best practices in inventory management</li><li>Analyze market trends and competitor pricing to maintain competitive advantage</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Accounting, or related field</li><li>Minimum 3-5 years of experience in F&amp;B cost control or related field, preferably in a hospitality or restaurant setting</li><li>Proficiency in financial management software (e.g., Oracle, SAP) and advanced Excel skills</li><li>Strong knowledge of food and beverage industry standards and practices</li><li>Excellent mathematical and analytical skills with a keen eye for detail</li><li>Experience with inventory management systems and practices</li><li>Ability to work efficiently under pressure and meet tight deadlines</li><li>Strong communication and interpersonal skills to collaborate with various departments</li><li>Professional certification in cost control or hospitality management is preferred</li><li>Familiarity with local food and beverage regulations in Qatar is a plus</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><p>Job Description What do we expect from you? Under the general guidance of the Director of Food &amp; Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.</p><p>How your day looks like:</p><ul><li>Ensure the day to day operation is smooth in the restaurant</li><li>Assist the leadership team of the restaurant in achieving high guest satisfaction</li><li>Guide and lead the server in the restaurant</li><li>Perform the duties of supervisor on regular basis</li><li>Maximize sales potential and encourage up selling in order to maximize rates.</li><li>Ensure cash floats are secured at all times.</li><li>To work within budgeted costs</li><li>To minimize abuse of operating equipment</li><li>To ensure that requisitions for supplies are completed, delivered and accounted for.</li><li>To minimize the use of overtime</li><li>To ensure that there is enough operating equipment at all times.</li><li>To record all voids, and report any payment discrepancies to Restaurant Manager.</li><li>To follow Company procedures when handling cash, credit cards and cheques.</li><li>To see guests concerning all complaints and report all complaints to Manager.</li><li>To liaise with colleagues over guests requirements and needs.</li><li>To ensure handover at shift end and beginning.</li><li>To liaise with Head Chef on a regular basis.</li><li>To liaise with Reception on a regulars basis.</li><li>To gain customer feedback at all times.</li><li>To complete a full report of the day s events in the Management Report Book.</li><li>Create and maintain a personal and respectful rapport with regular guests.</li><li>Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.</li><li>Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service</li><li>Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.</li><li>Support all other revenue centers in the hotel such as Rooms and Events</li><li>To be results driven and totally accountable.</li><li>Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/requested.</li><li>Undertake regular inspections to ensure that the company s assets are well maintained and protected.</li><li>Ensure that the business is seen as a respected, important member of the community by local influencers.</li><li>Carry out any other duties as are within the scope, spirit and purpose of the job as requested.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Previous work experience in a restaurant/food and beverage setting</li><li>Flexibility with shifts of the outlet dependent on business demands</li></ul><p></p></section>

Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?