Quality Control Manager Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><u>Communication</u></strong></span><br><span><strong>Internal Communication:</strong></span><br><span>• &nbsp; &nbsp;VP - Procurement and Contracting (VP)</span><br><span>• &nbsp; &nbsp;Procurement Teams (PT)</span><br><span>• &nbsp; &nbsp;VP/EVP/CEO/EVP (MLT)</span><br><span><strong>Purpose:</strong></span><br><span>• &nbsp; &nbsp;VP / MLT / PT&nbsp;</span><br><span>o &nbsp; &nbsp;As the role will drive the Procurement organization towards best practice and acts as a change agent this role will require extensive alignment &amp; involvement of all business partners, in particular Top Management, IT and Procurement teams.</span><br><span>o &nbsp; &nbsp;Communication of new policies, guidelines and processes to all levels in the Procurement and to stakeholders</span><br><span>o &nbsp; &nbsp;Educate &amp; train all Procurement employees on new tools, processes and systems</span><br><span>• &nbsp; &nbsp;VP</span><br><span>o &nbsp; &nbsp;Force digitalization of the purchase2pay process across Milaha in alignment with IT, Finance.&nbsp;</span><br><span>o &nbsp; &nbsp;Establish spend &amp; performance management and report on progress, achievements and deviations&nbsp;</span><br><span>o &nbsp; &nbsp;Improve Purchasing performance in collaboration with VP Purchasing</span><br><span>o &nbsp; &nbsp;To coordinate the Self-Audit protocols.</span><br><span>• &nbsp; &nbsp;VP / MLT:&nbsp;</span><br><span>o &nbsp; &nbsp;Discuss demand and spend analytics by department/ business unit</span><br><span>o &nbsp; &nbsp;Project manage their assigned resources on initiatives targeting those activities listed in the 'Job Objective'</span><br><span><strong><u>External Communication:</u></strong></span><br><span>Milaha Vendors</span><br><span><strong>Purpose:</strong></span><br><span>• &nbsp; &nbsp;Inform Vendors about their performance and support non-performing vendors to increase performance and reliability. Communicate Milaha expectations &amp; standards (quality, delivery, compliance, collaboration) to suppliers</span><br><span>Occupational Health &amp; Safety and Environment</span><br><span><strong>Accountability:</strong></span><br><span>Accountable to their line manager and direct reports so far as is reasonably practical to ensure:</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; a safe place or work;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; safe systems of work;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; safe plant &amp; equipment;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; provision of information and training.</span><br><span><strong>Responsibility:</strong></span><br><span><strong>Responsible for:</strong></span><br><span>His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities. &nbsp;In particular to:</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Ensure all employees and contractors under their control are competent to undertake their duties;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Ensure all accidents, incidents and near misses are reported and investigated;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Promote good behaviours and set a personal example with regard to occupational health and safety matters.</span><br><span><strong>Authority:</strong></span><br><span>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.</span><br>&nbsp;</p><br><br>Responsibilities:<br><p><span><strong><u>Key Roles &amp; Responsibilities</u></strong></span><br><span>• &nbsp; &nbsp;Drive (digital) process excellence initiatives across the company and lead efforts to enhance capabilities and skills while building a best-in-class Procurement organization supported by state-of-the-art tools &amp; methods</span><br><span>• &nbsp; &nbsp;Set the foundation for effective operations and provide a direction to all other roles in Procurement (incl. Category Managers) by implementing guidelines / practices/ tools/ processes/ KPI to ensure the function and the VP meets its commitments to the organization</span><br><span>• &nbsp; &nbsp;Jointly lead the Milaha Procurement Transformation with the VP to improve value contribution and operational efficiency supported by robust business tools and processes</span><br><span>• &nbsp; &nbsp;Champion the change and develop communication, training and recognition strategy to support the transformation</span><br><span>• &nbsp; &nbsp;Improve Purchasing governance model, standardize processes and tools to drive organizational capabilities and effectiveness&nbsp;</span><br><span>• &nbsp; &nbsp;Drive the Milaha Procurement strategy development process on behalf and under the supervision of the VP and lead future review cycles</span><br><span>• &nbsp; &nbsp;Establish, in alignment with VP, key performance indicators; KPI for the function, developing a regular cadence for updates to the business and operational leadership teams</span><br><span>• &nbsp; &nbsp;Support with VP in the annual goal setting and budgeting process in partnership with finance; drive the reporting process including reports and executive reviews&nbsp;</span><br><span>• &nbsp; &nbsp;Establish and run a yearly Procurement excellence council that drives effectiveness across the end-to-end process</span><br><span>• &nbsp; &nbsp;Ensure continuous alignment of the overall program with the strategic business objectives. Make recommendations for adjustments to enhance performance</span><br><span>• &nbsp; &nbsp;Establish the technology roadmap to support overall efficiency gains by enhancing /further developing current IT systems and adding new tools</span><br><span>• &nbsp; &nbsp;Establish and drive the training agenda for the function&nbsp;</span><br><span>• &nbsp; &nbsp;Support the category management teams with robust Spend Analytics and enhance Market Intelligence to drive a robust pipeline of opportunities</span><br><span>• &nbsp; &nbsp;Lead all Milaha Vendor Management activities to foster supplier integration</span><br><span>• &nbsp; &nbsp;Support VP on Tender Committee related matters</span><br><span>• &nbsp; &nbsp;Manage the quarterly spend analyses activities to improve transparency on the current expenditures and to support purchasing groups identify opportunities for improvement</span><br><span>• &nbsp; &nbsp;Work closely with purchasing groups to ensure analytical support requirements are met on individual categories, and to identify issues/gaps to be addressed&nbsp;</span><br><span>• &nbsp; &nbsp;Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities</span><br><span>• &nbsp; &nbsp;Supervise subordinate staff, assign work activities, monitor performance and review results</span><br><span>• &nbsp; &nbsp;Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism</span><br><span>• &nbsp; &nbsp;Perform other job-related duties as assigned.</span><br>&nbsp;</p><br><br>Qualifications:<br><p><span><strong>Education &amp; Professional Qualification:</strong></span><br><span>Bachelor degree in Engineering, Business Administration, Finance or Economics, or related technical discipline</span><br><span><strong>Professional Experience:</strong></span><br><span>10 years experience within the procurement arena in key positions with responsibilities such as Performance Reporting &amp; Management, and Systems optimization</span><br><span>5 years in experience in leadership role</span><br><span><strong>Geographic Experience:</strong></span><br><span>Not required</span><br><span><strong>Computer Skills:</strong></span><br><span>Microsoft Suite including Visio &amp; Project</span><br><span><strong>Language Skills:</strong></span><br><span><strong>Fluency in English</strong></span><br><span><strong>Market/Industry/Functional Knowledge:</strong></span><br><span>In-depth Procurement, MRP, Master data understanding with respect to ERPs E-Solutions</span><br>&nbsp;</p><br> </div>

<p>As a Marketing Transformation Manager within Accenture Song, you will help organizations reinvent their marketing functions to accelerate growth, improve customer experiences, and maximize marketing effectiveness. You will work with C-suite executives and senior marketing leaders to define marketing strategies, design future-ready operating models, optimize marketing investments, and leverage data, technology, AI, and customer insights to drive measurable business outcomes. You will lead end-to-end marketing transformation programs, helping clients build agile, customer-centric, and data-driven marketing organizations that connect strategy, creativity, technology, and analytics.</p><p><strong>Key Responsibilities</strong></p><p><strong>Marketing Strategy &amp; Growth</strong></p><ul><li>Define marketing transformation roadmaps aligned to business growth objectives.</li><li>Assess client marketing capabilities and identify opportunities for performance improvement.</li><li>Develop customer growth strategies based on market trends, consumer insights, and competitive analysis.</li><li>Support go-to-market strategies, product launch planning, and customer acquisition initiatives.</li></ul><p><strong>Marketing Operating Model Transformation</strong></p><ul><li>Design future-state marketing operating models and organizational structures.</li><li>Define roles, responsibilities, governance frameworks, and ways of working.</li><li>Create agile marketing teams that enable speed, innovation, and collaboration.</li><li>Drive marketing process optimization and transformation initiatives.</li></ul><p><strong>Customer Experience &amp; Personalization</strong></p><ul><li>Lead customer journey mapping and experience transformation programs.</li><li>Identify opportunities to improve customer engagement, loyalty, and satisfaction.</li><li>Design personalization and omnichannel engagement strategies.</li><li>Ensure customer-centricity is embedded across marketing operations.</li></ul><p><strong>Marketing Technology &amp; Data</strong></p><ul><li>Assess and optimize marketing technology ecosystems (Adobe, Salesforce, Marketing Cloud, CDPs, CRM, Analytics platforms, etc.).</li><li>Define MarTech roadmaps and implementation business cases.</li><li>Drive data-driven decision-making through analytics, attribution, measurement, and reporting frameworks.</li><li>Collaborate with technology and data teams to enable advanced marketing capabilities.</li></ul><p><strong>Client &amp; Stakeholder Management</strong></p><ul><li>Build trusted relationships with senior client stakeholders.</li><li>Facilitate executive workshops and strategic discussions.</li><li>Lead multidisciplinary consulting teams across strategy, marketing, technology, and analytics.</li><li>Develop executive presentations, business cases, and transformation recommendations.</li></ul><p><strong>Delivery Leadership</strong></p><ul><li>Manage complex transformation engagements from strategy through execution.</li><li>Ensure delivery quality, timeline management, budget tracking, and risk mitigation.</li><li>Mentor junior consultants and contribute to capability development within Accenture Song.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business Administration, Economics, Communications, or a related field.</li><li>Proven years of experience in Marketing Strategy, Marketing Transformation, Management Consulting, Customer Experience, Digital Marketing, or related fields.</li><li>Experience leading client-facing transformation projects.</li><li>Strong understanding of marketing operating models, customer journeys, campaign management, and marketing effectiveness.</li><li>Proven experience working with senior stakeholders and executive leadership teams.</li><li>Excellent analytical, problem-solving, and presentation skills.</li><li>Preferred MBA or advanced degree.</li><li>Experience in consulting firms or digital transformation organizations.</li><li>Knowledge of MarTech platforms (Adobe, Salesforce, Oracle, HubSpot, etc.).</li><li>Experience with customer analytics, AI-driven marketing, personalization, and marketing measurement.</li><li>Certifications in Marketing Technology, Salesforce, Adobe, Agile, or related disciplines.</li></ul>

<p>We are seeking a Senior Design Manager for our Data Center based in Doha, Qatar. In this strategic leadership role, you will oversee the design and planning of complex data center infrastructure projects, ensuring alignment with organizational objectives and industry standards. You will lead cross-functional teams, manage project portfolios, and drive innovation in data center design while maintaining the highest standards of quality and efficiency.</p><p>Lead and manage the design phase of large-scale data center projects from conception through implementation, ensuring adherence to timelines, budgets, and specifications</p><p>Develop comprehensive design strategies and project plans that align with organizational goals and stakeholder requirements</p><p>Oversee and mentor a team of design professionals, providing technical guidance, performance feedback, and professional development opportunities</p><p>Coordinate with PMC stakeholders, architects, engineers, and vendors to ensure seamless project execution and effective communication</p><p>Analyze project requirements and constraints to identify risks, develop mitigation strategies, and implement solutions proactively</p><p>Ensure compliance with industry standards, codes, and regulations</p><p>Manage design documentation, specifications, and technical drawings to maintain accuracy and consistency across all project phases</p><p>Monitor project performance metrics and KPIs, providing regular status reports and recommendations to senior leadership</p><p>Evaluate emerging technologies and design methodologies to enhance operational efficiency and project outcomes</p><p>Facilitate stakeholder meetings and presentations to communicate design concepts, progress updates, and project decisions</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 10 years of professional experience in data center / mission critical / industrial design, management, or related project management roles</li><li>Minimum 5 years of experience managing the design delivery of Design &amp; Build projects from concept through construction, commissioning, and handover.</li><li>Strong knowledge of data center infrastructure systems including cooling, power distribution, and network architecture</li><li>Preferred: Experience managing data center projects in the Middle East region</li></ul>

<p>Job Description As Manager, Retail Media Ads Growth, you will be part of the Retail Media Growth team reporting to the Sr. Manager, Retail Media Growth. You will own a portfolio of accounts across MENA, driving ad sales, expanding advertiser relationships, and unlocking revenue from long-tail and local market accounts. This is a hands-on, high-impact role for someone with an Ads Tech or digital advertising background, who thrives on meeting ambitious targets and building strong advertiser partnerships. What s On Your Plate? Own a portfolio of accounts, including both major advertisers and long-tail clients across local markets. Drive sales growth by identifying opportunities, pitching retail media solutions, and executing campaigns end-to-end. Build strong relationships with CPG brands, agencies, and suppliers, acting as their trusted retail media advisor. Collaborate with the broader Growth team, Product, and Marketing to develop tailored ad solutions and maximize client ROI. Execute Go To Market strategies at the account level, including campaign planning, targeting, and reporting. Track account performance, identify growth opportunities, and provide actionable insights to internal stakeholders. JD Leverage ad tech knowledge to recommend the right solutions and optimize campaigns for scale and performance. Support strategic initiatives such as seasonal campaigns, category growth plays, and regional expansion.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>4 6 years of experience in ads tech, retail media, digital advertising, or account management.</li><li>Proven track record of meeting or exceeding sales targets in digital advertising or retail media.</li><li>Strong understanding of ad tech platforms or retail media ecosystems.</li><li>Excellent relationship-building and communication skills, with the ability to influence clients and internal teams.</li><li>Highly organized and capable of managing multiple accounts and campaigns simultaneously.</li><li>Data-driven mindset with experience using analytics to optimize campaigns and identify growth opportunities.</li><li>Creative, solution-oriented, and comfortable working in a fast-paced, high-growth environment.</li><li>Self-starter who can proactively identify opportunities and take ownership of account growth.</li></ul>

<p>Serve as the central SME for channel strategy and execution excellence; while local teams maintain primary market</p><p>ownership, this role provides the specialized expertise, standardized playbooks, and strategic "second opinion" to ensure</p><p>regional consistency.</p><ul><li><p>Design and execute Go-To-Market (GTM) playbooks for product launches and commercial campaigns across Qatar, Oman,</p></li></ul><p>Tunisia, Maldives and future markets — tailoring strategy to each market's unique channel mix and competitive dynamics.</p><ul><li><p>Conduct ongoing channel performance gap analysis — diagnosing underperformance in physical distribution (agent</p></li></ul><p>networks, retail points) and proposing data-backed corrective actions.</p><ul><li><p>Define and monitor partner telecom’s channel KPIs including agent productivity, digital acquisition cost, conversion rates,</p></li></ul><p>and distribution partner revenue contribution — producing regular performance reports for the stakeholders</p><ul><li><p>Develop and maintain a competitive intelligence framework — tracking competitor pricing, channel strategies, and</p></li></ul><p>promotional activity across all OFTI markets and publishing regular briefings to inform commercial decisions.</p><ul><li><p>Act as the primary liaison between the OFTI Commercial team and local country commercial teams, ensuring OFTI strategy</p></li></ul><p>is correctly contextualized, resourced, and executed at market level.</p><p>Profile Code</p><p>Role Title Manager, Channel & Market</p><p>Execution (Consultant) Reporting to Head of Commercial, OFTI</p><p>Division OFTI Department /</p><p>Section Commercial</p><p>A. PROFILE</p><p>B. Context</p><p>C. ROLE ACCOUNTABILITIES</p><p>Internal</p><p>Role Profile</p><ul><li><p>Manage and optimize distribution partner relationships — benchmarking agent commission structures, onboarding</p></li></ul><p>processes, and exclusivity arrangements against market standards across all three geographies.</p><ul><li><p>Produce regular Market Health Reports, aggregating channel and commercial performance data across all markets and</p></li></ul><p>delivering clear, prioritized recommendations for OFTI-level intervention.</p><ul><li><p>Design and implement data-driven frameworks to track the performance of on-ground activities—prioritizing "Quality of</p></li></ul><p>Sales" and conversion efficiency KPIs to ensure all commercial interventions deliver high-value, transacting customers.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience</p><ul><li><p>Experience: 5–8 years in GTM strategy, channel</p></li></ul><p>management, or business development within Fintech,</p><p>Telecoms, or consumer financial services — preferably</p><p>with MENA market exposure.</p><ul><li><p>Channel Expertise: Demonstrated experience managing</p></li></ul><p>both physical distribution networks (agent and retail</p><p>channels) and digital acquisition funnels simultaneously,</p><p>with a results-oriented approach to channel optimization.</p><p>Minimum Entry Qualifications</p><ul><li><p>Education: Bachelor's degree in Business, Marketing,</p></li></ul><p>Economics, or a related discipline. MBA or equivalent</p><p>postgraduate qualification is a strong plus.</p><ul><li><p>Commercial Acumen: Proven ability to build and manage</p></li></ul><p>external commercial partnerships — agents, distribution</p><p>partners, and B2B relationships — across geographically</p><p>diverse and culturally varied markets.</p>

<ul><li><p>Lead and manage the <strong>end-to-end HR and Administrative functions</strong></p></li><li><p>Develop and implement HR strategies, policies, procedures, and processes aligned with business objectives and local employment regulations.</p></li><li><p>Manage the <strong>full recruitment lifecycle</strong>, including manpower planning, job descriptions, sourcing, screening, interviewing, selection, offer negotiation, onboarding, and employee integration.</p></li><li><p>Partner with management and department heads to identify workforce requirements, prepare manpower plans, and ensure timely recruitment of suitable talent.</p></li><li><p>Manage recruitment through multiple channels, including job portals, recruitment agencies, professional networks, referrals, and direct sourcing.</p></li><li><p>Oversee employment contracts, visa/work permit processes, mobilization, joining formalities, employee documentation, and personnel records.</p></li><li><p>Manage employee lifecycle activities including <strong>onboarding, probation, confirmation, transfers, promotions, performance management, disciplinary actions, and exits in line with the local labor laws</strong>.</p></li><li><p>Ensure compliance with applicable <strong>labour laws, immigration requirements, employment regulations, and statutory obligations</strong>.</p></li><li><p>Establish and maintain HR policies covering attendance, leave, compensation, benefits, travel, employee conduct, grievance handling, and disciplinary procedures.</p></li><li><p>Manage payroll coordination, salary structures, employee benefits, leave records and settlements , attendance, and other HR-related compensation matters.</p></li><li><p>Handle employee relations and provide guidance to management and employees on HR policies, workplace issues, grievances, and disciplinary matters.</p></li><li><p>Develop and maintain accurate and confidential <strong>employee records, HR databases, personnel files, and management reports</strong>.</p></li><li><p>Coordinate with PRO for transfers, renewals, employment visa, licensing, and administrative requirements.</p></li><li><p>Oversee general administration across both companies, including office facilities, accommodation, transportation, travel, insurance, company assets, vendors, and office services.</p></li><li><p>Manage HR budgets and administrative expenses, ensuring cost control and efficient utilization of resources.</p></li><li><p>Develop HR reports and dashboards covering headcount, recruitment status, turnover, absenteeism, manpower costs, employee movements, and other key HR metrics.</p></li><li><p>Lead employee engagement, retention, training, development, and organizational culture initiatives.</p></li><li><p>Support management in organizational restructuring, workforce planning, succession planning, and strategic HR decision-making.</p></li><li><p>Coordinate with finance and management teams on payroll, manpower costs, employee benefits, and budgeting.</p></li><li><p>Manage and develop HR and administrative team members, ensuring clear responsibilities, performance standards, and service delivery.</p></li><li><p>Act as the primary point of contact for senior management on <strong>HR, recruitment, employee relations, administration, compliance, and workforce matters</strong>.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline. A Master’s degree or professional HR qualification such as CIPD, SHRM, or equivalent is an advantage.</p></li><li><p>9–15+ years of progressive HR and administration experience, preferably within the GCC, with demonstrated experience of at least 5 years in a Managerial role.</p></li><li><p>Strong hands-on experience managing end-to-end recruitment, from manpower planning and sourcing through interviewing, selection, offer negotiation, onboarding, and employee mobilization.</p></li><li><p>Proven experience managing HR operations for multiple companies, business units, or locations</p></li><li><p>Strong knowledge of Qatar Labour laws, employment regulations, visa/work permit requirements, and HR compliance.</p></li><li><p>Demonstrated ability to develop and implement HR policies, procedures, systems, and processes in line with business requirements and local regulations.</p></li><li><p>Experience in managing the complete employee lifecycle, including onboarding, probation, performance management, promotions, transfers, disciplinary matters, employee relations, and exit formalities.</p></li><li><p>Strong experience in manpower planning, workforce budgeting, organizational development, employee retention, and succession planning.</p></li><li><p>Proven ability to manage payroll coordination, compensation and benefits, attendance, leave, employee records, and HR reporting.</p></li><li><p>Strong employee relations skills, with the ability to resolve workplace issues professionally and provide sound HR guidance to management and employees.</p></li><li><p>Experience coordinating with PRO, recruitment agencies, insurance providers, and external service providers.</p></li><li><p>Strong administrative management experience covering facilities, accommodation, transportation, travel, office services, assets, vendors, and general company administration.</p></li><li><p>Excellent leadership and people-management skills, with experience building and managing HR/administration teams.</p></li><li><p>Strong stakeholder-management skills with the ability to work effectively with senior management, department heads, employees, and external partners.</p></li><li><p>Highly organized, detail-oriented, confidential, and capable of managing multiple priorities across two countries.</p></li><li><p>Strong analytical and reporting skills, with the ability to use HR data and metrics to support management decision-making.</p></li><li><p>Proficiency in HRIS, Microsoft Office/Excel, recruitment platforms, and digital HR systems.</p></li><li><p>Excellent English communication skills, both written and verbal. Knowledge of Arabic is highly desirable.</p></li><li><p>Strong commercial awareness and the ability to balance employee needs, business objectives, compliance, and cost efficiency.</p></li><li><p>GCC experience, particularly in a multi-company or multi-country environment, is strongly preferred.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will perform all Balance Sheet management activities in accordance with the Group’s strategy, risk appetite, regulatory requirements and policies and procedures.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: </p><br><ul><li><p>Complies with approved budgets, policies and procedures in relation to balance sheet management operations. </p><br></li><li><p>Implements KPI’s and best practices for Senior Manager, Balance Sheet Management role. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. </p><br></li><li><p>Act within the limits of the powers delegated to the incumbent. </p><br></li></ul><p>B. Customer (Internal &amp; External):</p><br><ul><li><p>Assists in building and maintaining strong and effective relationships with all other related units to achieve the Balance Sheet Management goals/objectives. </p><br></li><li><p>Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. </p><br></li><li><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Performs activities in accordance with the set strategies. </p><br></li><li><p>Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. </p><br></li><li><p>Follows up on the timely processing of transactions in coordination with Treasury Operations. </p><br></li><li><p>Prepares reports under the direct supervision of the SVP, Balance Sheet Management. </p><br></li><li><p>Monitors gap positions within the delegated authority and under the guidance of the SVP, Balance Sheet Management. </p><br></li><li><p>Is involved in the structuring of balance sheet management products, as and when deemed necessary by the SVP, Treasury Structured Products and Derivatives. </p><br></li></ul><p>D. Learning &amp; Knowledge: </p><br><ul><li><p>Proactively identify areas for professional development of self and undertake development activities. </p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field. </p><br></li></ul><p>E. Legal, Regulatory, and Risk Framework Responsibilities: </p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. </p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role. </p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul><p>F. Other: </p><br><ul><li><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </p><br></li><li><p>Compliance functions, and relevant Regulators. </p><br></li><li><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management might request from time to time. </p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </p><br></li><li><p>Business Administration or Information Technology (related field of study) </p><br></li><li><p>Minimum 8 years’ experience in active dealing room, preferably in the Gulf. </p><br></li><li><p>Excellent oral and written communication skills in English and Arabic (preferable). </p><br></li><li><p>Good knowledge of a range of derivatives and interest rate products. </p><br></li><li><p>Good MS Office skills (Word, Excel, PowerPoint). </p><br></li><li><p>Understanding hedging techniques in local currencies. </p><br></li><li><p>Analytical and problem solving skills. </p><br></li><li><p>Understanding of the local laws, regulations and practices. </p><br></li><li><p>Good interpersonal skills. </p><br></li><li><p>Must be able to work effectively under market pressures whilst maintaining</p><br></li></ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.</p><p><strong>Departmental:</strong></p><p><strong>Managerial:</strong> Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Dining and all other F&amp;B outlets as well as the related Rooms Division departments. Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team. Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays. If required, provide catering services in guest rooms, suites and apartments in liaison with the banqueting operations department. Support the outlet manager to supervise the side duty schedules for all positions and ensure compliance and follow through. Assist the outlet manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. This includes the In Room Dining main area as well as floor pantries storage, storage areas and In Room Dining Equipment. Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager. Maintain a good relationship and steady communication with the respective Chef de Cuisine to work on a very effective flow to assure all served food and beverage reaches the room in the best possible condition with regard to temperature and presentation. Ensure menu descriptions are up to date, spelled correctly, distributed appropriately and visibly displayed in the In Room Dining area. Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the outlet manager. Assist the outlet manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for F&amp;B outlets. Support the outlet manager in monitoring the monthly P&amp;L and carry out regular detailed analysis of outlet related financial information. Support the outlet manager to maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Attend and participate all required meetings as scheduled.</p><p><strong>Colleague Relations:</strong></p><p>Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours. Support the outlet manager to focus on the training of order takers to assure a smooth interaction for all calls received from guest rooms including strong upselling skills. Ensure that Mandarin Oriental, Doha s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Assist the outlet manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha s procedures. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&amp;B division in order to promote a climate of teamwork and enthusiasm. Work closely with the Kitchen, Front Office and Housekeeping Team together to assure efficiency for all food and beverage related matters.</p><p><strong>Guest Relations:</strong></p><p>Personally monitor and follow through on any requirements of VIP guests who ordered service. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight in house guests. Handle effectively any kind of customer complaints being verbal or written.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a <b>motivated, customer-focused, and target-driven Sales Executive</b> to join our team in Doha. The ideal candidate will be responsible for achieving membership sales targets, generating new business, building strong customer relationships, and delivering an excellent customer experience.</p><p>Key Responsibilities</p><ul><li>Achieve and exceed monthly sales targets and KPIs.</li><li>Generate and follow up on leads through calls, referrals, walk-ins, social media, and other channels.</li><li>Develop new business opportunities and increase membership sales.</li><li>Welcome prospective customers and provide information about memberships, programs, services, and facilities.</li><li>Conduct professional facility tours and sales presentations.</li><li>Explain membership packages, promotions, payment options, and additional services.</li><li>Build strong relationships with prospective and existing members through regular follow-ups.</li><li>Handle customer inquiries via phone, email, social media, and in person.</li><li>Identify customer needs, overcome objections, and recommend suitable membership options.</li><li>Conduct new-member welcome calls and renewal or expiry follow-ups.</li><li>Maintain accurate customer and sales records using CRM and internal systems.</li><li>Prepare daily, weekly, and monthly sales reports.</li><li>Complete membership documentation and coordinate membership card issuance.</li><li>Support marketing campaigns, promotions, events, and lead-generation activities.</li><li>Handle customer concerns and complaints professionally and effectively.</li><li>Maintain an organized and professional sales and reception area.</li><li>Collaborate with other departments to achieve sales and customer satisfaction goals.</li><li>Follow company policies, SOPs, health and safety standards, and quality requirements.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Sales and business development</li><li>Membership sales and lead generation</li><li>Customer service and relationship management</li><li>Excellent communication and interpersonal skills</li><li><b>Fluent Arabic and English</b></li><li>Negotiation and closing techniques</li><li>Objection handling and problem-solving</li><li>Lead follow-up and customer retention</li><li>Target and KPI achievement</li><li>CRM and sales management systems</li><li>Microsoft Office proficiency</li><li>Strong organizational and time-management skills</li><li>Excellent reporting and administrative skills</li><li>Ability to multitask and work under pressure</li><li>Teamwork and collaboration</li><li>Professional appearance and confident communication</li><li>Positive, energetic, and customer-focused attitude</li><li>Previous experience in fitness, wellness, hospitality, sports, or a target-driven environment is an advantage</li><li>Bachelor's degree in Business, Marketing, or a related field is preferred</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p>We are&nbsp; currently looking System Administrator for our Qatar operations with the following terms &amp; conditions.</p><br><p>Skills required:</p><br><p>Software installation, Hardware installation, Hardware shifting, software patching, and Incident handling.</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary<p>We are looking for a talented <strong>Art Director</strong> to join our Creative Department. The ideal candidate will possess strong conceptual thinking, exceptional visual design skills, and the ability to develop and execute creative advertising campaigns.</p><br><br><br>Key Responsibilities<ul><li>Develop and execute creative concepts for advertising campaigns.</li><li>Lead visual direction from concept through final execution.</li><li>Collaborate with copywriters, designers, and creative teams to deliver compelling creative solutions.</li><li>Participate in brainstorming sessions and creative ideation.</li><li>Present creative concepts and visual directions to clients and internal stakeholders.</li><li>Ensure all creative work aligns with client objectives and brand guidelines.</li><li>Guide and support junior designers and creative team members.</li><li>Coordinate with production teams and external partners to ensure quality deliverables.</li><li>Manage multiple creative projects while meeting deadlines.</li><li>Stay updated with design trends, technologies, and industry best practices.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Graphic Design, Visual Communication, Fine Arts, Advertising, Multimedia Arts, Digital Media Design, or a related field.</li><li>Minimum <strong>3-5 years of experience</strong> in an advertising agency with a strong creative portfolio.</li><li>Demonstrated experience in concept development and campaign execution.</li><li>Experience leading or mentoring junior creatives.</li><li>Strong organisational, communication, and presentation skills.</li><li>Ability to manage multiple projects and client relationships simultaneously.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Location: Doha Type: Permanent Salary: Not Specified</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><span><b>Job Description</b></span></p><br><br><br><br><p>1. Communication &amp; Correspondence</p><br><br><ul><li>Prepare and email letters to parents using ISAMs software</li><li>Draft, type, and dispatch reports, articles, letters, and School Newsletters</li><li>Check all school correspondence before sending to parents</li><li>Respond to parent queries via email, phone, and in person quickly and efficiently</li><li>Act as a central communication point between leadership, staff, parents, and external stakeholders</li><li>Support Parent Portal, Engage, and school communication systems</li></ul><p>2. Administration &amp; Office Management</p><br><br><ul><li>Devise and maintain office systems, including data management and filing</li><li>Use appropriate IT resources</li><li>Provide executive administrative support for senior leadership</li><li>Undertake other duties commensurate with the post to ensure smooth school operations</li><li>Streamline processes to ensure efficient team performance</li><li>Maintain office supply inventories and operational resources</li></ul><p>3. Student Records &amp; Attendance</p><br><br><ul><li>Maintain accurate student records, attendance data, and compliance documentation</li><li>Ensure all attendance reports are compiled daily</li><li>Manage and oversee student absence reporting, tracking, follow-up communications, and related administrative processes</li><li>Process all leaving requests</li><li>Ensure all reports are entered onto the school portal</li></ul><p>4. Events &amp; School Activities Coordination</p><br><br><ul><li>Help coordinate event logistics, room set-ups, and resource allocation for internal and external events</li><li>Coordinate whole-school calendar events, deadlines, and administrative schedules</li><li>Assist with planning school events, open days, and parent functions</li><li>Responsible for all ECA set-ups</li><li>Coordinate and manage school photographer bookings, scheduling, communications, and logistics</li><li>Manage bookings and scheduling for meeting rooms, auditorium, and shared school spaces</li></ul><p>5. Documentation &amp; Reporting</p><br><br><ul><li>Prepare letters, presentations, and reports</li><li>Compile all school reports and labels</li><li>Responsible for all mail merges</li></ul><p>6. Procurement &amp; External Liaison</p><br><br><ul><li>Manage stationery orders, including whole-school main supply orders</li><li>Support procurement, purchase orders, and invoice coordination</li><li>Liaise with suppliers, contractors, and external service providers</li></ul><p>7. Coordination &amp; Stakeholder Support</p><br><br><ul><li>Coordinate, distribute, and collate relevant documentation to and from homes and schools</li><li>Provide support to Heads, teachers, and parents as required</li><li>Carry out specific projects and research</li><li>Always observe a code of strictest confidentiality</li></ul><p><span><b>ISP Principles</b></span></p><br><br><br><p><b>Begin with our children and students</b>. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding</p><br><br><p>and Health &amp; Safety issues and acting and following up on all concerns appropriately.</p><br><br><br><p><b>Treat everyone with care and respect</b>. We look after one another, embrace similarities and differences and promote the well-being of self and others.</p><br><br><br><p><b>Operate effectively.</b> We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.</p><br><br><br><p><b>Are financially responsible.</b> We make financial choices carefully based on the needs of the children, students and our schools.</p><br><br><br><p><b>Learn continuously.</b> Getting better is what drives us. We positively engage with personal and professional development and school improvement.</p><br><br><br><p><span><b>ISP Commitment to Safeguarding Principles</b></span></p><br><br><br><p>ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.</p><br><br><br><p><span><b>ISP Commitment to Diversity, Equity, Inclusion, and Belonging</b></span></p><br><br><br><p>ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Ogilvy<p><span>Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.</span><span>&amp;nbsp;</span></p><br><p><strong>What we're looking for:</strong></p><br><p>We’re on the hunt for a top notch Bilingual Public Relations Account Executive.&amp;nbsp;</p><br><p><strong>About the Role&amp;nbsp;&amp;nbsp;</strong></p><br><p>Ogilvy is seeking a dynamic and detail-oriented Account Executive to join its PR team in Doha. This role is ideal for a communications professional looking to build strong experience in press office management, media relations, and reporting within a fast-paced agency environment.</p><br><p>Working as part of an embedded team, the Account Executive will support the delivery of strategic PR initiatives, manage day-to-day media engagement, and contribute to the successful execution of campaigns, events, and activations.</p><br><p>The role offers the opportunity to work on high-profile national initiatives while developing strong relationships across the regional media landscape.</p><br><p><strong>What You’ll Do&amp;nbsp;</strong></p><br><p><strong>Press Office Management</strong></p><br><ul><li>Support the daily operations of the account’s press office, ensuring efficient handling of media enquiries and requests.</li><li>Draft and distribute press materials including press releases, media invitations, fact sheets, and briefing notes.</li><li>Maintain and regularly update media databases and journalist contact lists.</li><li>Coordinate internal approvals and ensure the timely dissemination of communications materials.</li></ul><p><strong>Media Relations</strong></p><br><ul><li>Build and maintain relationships with local and regional media outlets, including journalists across news, lifestyle, tourism, and business sectors.</li><li>Support proactive media outreach and pitching to secure relevant coverage opportunities.</li><li>Coordinate media attendance at events, press briefings, and destination activations.</li><li>Assist in managing media visits, media tours, and journalist familiarisation programmes.</li></ul><p><strong>Media Monitoring &amp;amp; Reporting</strong></p><br><ul><li>Track and monitor media coverage across print, online, and broadcast platforms.</li><li>Prepare daily monitoring updates, weekly coverage summaries, and campaign reports.</li><li>Assist in producing post-event and campaign coverage reports, including insights and performance highlights.</li><li>Maintain organised archives of media coverage and reporting materials.</li></ul><p><strong>Account &amp;amp; Campaign Support</strong></p><br><ul><li>Support the team in delivering integrated communications campaigns and activations.</li><li>Assist in preparing client updates, presentations, and reporting materials.</li><li>Coordinate timelines and support the implementation of PR activities and events.</li><li>Contribute to content development and ensure high standards across all communications outputs.</li></ul><p><strong>Skills &amp;amp; Experience</strong></p><br><ul><li>1–3 years of experience in public relations, communications, or media relations (agency experience preferred).</li><li>Strong writing and editing skills in English; Arabic is an advantage.</li><li>Familiarity with the local and regional media landscape.</li><li>Excellent organisational and time-management abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong interpersonal and relationship-building skills.</li></ul><p>&amp;nbsp;</p><br><strong><span>How We’ll Support You</span></strong><span>&amp;nbsp;</span><p><span>Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.&amp;nbsp;</span><span>&amp;nbsp;</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent is primarily responsible for the administering of the main server operating systems and applications of Digital Platform. The incumbent will ensure maximum security, operational continuity and contingency controls for every assigned system platform.</span></p><br> <br> <br><br> Education &amp; Experience Requirements: <br> <p><span>- Bachelors graduate preferably with a Major in Computer Science, MIS, Engineering, Business Administration or Information Technology (related field of study). </span></p><br><p><span>- At least 6 years of relevant experience (such as Linux, Windows, Apache, WebLogic, OpenShift), preferably within a highly rated international bank.</span></p><br> <br> <br><br> Required Special Skills: <br> <p><span>- Excellent oral and written communication skills (including report writing) in English and Arabic. </span></p><br><p><span>- Good interpersonal and presentation skills. </span></p><br><p><span>- Understanding of the relevant laws, regulations, and practices. </span></p><br><p><span>- Ability to make decisions and follow through with initiatives. </span></p><br><p><span>- Personal integrity and self-management. </span></p><br><p><span>- Planning, organising, and analytical ability. </span></p><br><p><span>- Results oriented. </span></p><br><p><span>- Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. </span></p><br><p><span>- Proficiency in IT tools, techniques and related procedures, including best practices relating to the same. </span></p><br><p><span>- Knowledge of banking processes/ operations and procedures, transactions and banking systems. </span></p><br><p><span>- Ability to motivate and lead teams from diverse cultural backgrounds. </span></p><br><p><span>- Planning, organizing and analytical ability. </span></p><br><p><span>- Ability to handle multiple tasks at the same time. </span></p><br><p><span>- Familiarity with Network and systems Design concepts. </span></p><br><p><span>- Fluent in the use of Microsoft Windows technology and the Internet. </span></p><br><p><span>- Prior PC experience required </span></p><br><p><span>- appropriate certifications are desirable. </span></p><br><p><span>- Crisis Management capability.</span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. </span>Our values of&nbsp;<strong>Wellbeing,&nbsp;Inclusion,&nbsp;Respect,&nbsp;Empathy,&nbsp;Integrity,&nbsp;</strong>and&nbsp;<strong>Experimentation</strong>&nbsp;are <span>the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.</span></span></p><br><p><span><span>You will be responsible for&nbsp;the efficient running of&nbsp;the department in line with Hyatt International's Corporate Strategies and&nbsp;brand standards, whilst meeting&nbsp;employee, guest and owner expectations.</span></span></p><br><p><span><span>The Assistant Manager – Learning &amp; Development is responsible for supporting the design, implementation, and evaluation of learning initiatives that enhance employee capabilities, leadership effectiveness, and organizational performance. The role partners with business leaders and HR teams to identify training needs, manage learning programs, and foster a culture of continuous development.</span></span></p><br><br><b>Qualifications:</b><br><ul><li><span><span>Ideally with a relevant Bachelor's Degree/Diploma in Human Resources, Learning &amp; Development, Business Administration, Hospitality Management, or a related field.</span></span></li><li><span><span>Experience in delivering training programs, onboarding, and employee development initiatives</span></span></li><li><span><span>Strong facilitation, presentation, and communication skills.</span></span></li><li><span><span>Ability to conduct Training Needs Analysis (TNA) and evaluate training effectiveness</span></span></li><li><span><span>Experience of working in hotel-related operational positions with multicultural teams in a fast-paced environment</span></span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group Subsidiaries in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of Subsidiaries Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the locations to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial:</p><br><p>- Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and </p><br><p>standards) with the aim to improve the groups management of its operational risks</p><br><p>- Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data.</p><br><p>- Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated </p><br><p>to, and understood by, the concerned officers and staff in the various QNB Subsidiary units to ensure that the best</p><br><p>interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial </p><br><p>losses are avoided, and for action by the units.</p><br><p>- Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and </p><br><p>enable proper risk oversight by the board</p><br><p>- Promote a strong control culture and general awareness of risk management across the business.</p><br><p>- Implements KPI’s and best practices for Subsidiary Operational Risk. </p><br><p>- Act within the limits of the powers delegated to the incumbent.</p><br><p>- Work with cross functional teams to ensure the accuracy and integrity of financial data and reporting </p><br><p>B. Customer (Internal &amp; External):</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p>- Support and facilitate the running of the QNB Operational Risk Committee ensuring delivery of strong papers </p><br><p>which address key areas of risk and ensure good levels of debate from members in our Subsidiaries.</p><br><p>- Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is </p><br><p>clearly reported and understood.</p><br><p>- Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions.</p><br><p>- Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned </p><br><p>business units/ senior management for their consideration/ action. </p><br><p>- Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards </p><br><p>instilling the same within the Group’s operational risk practices.</p><br><p>- Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the Subsidiaries. </p><br><p>- Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, </p><br><p>processes and standards are in place to identify, assess, measure, manage and report operational risks, including </p><br><p>identification of the Subsidiaries systemic operational risk.</p><br><p>- Escalate relevant operational risk reporting/issues as requested by the VP Subsidiaries Operational Risk to </p><br><p>include and comply with all internal and/or external requirements.</p><br><p>- Assist in the delivery of other projects as mandated by the VP of Subsidiaries.</p><br><p>C. Internal (Processes, Products, Regulatory):</p><br><p>- Possess an understanding of business processes and controls in all related operational areas.</p><br><p>- Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk.</p><br><p>- Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).</p><br><p>- At least 6 years of relevant experience, preferably within a highly rated international bank.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 230025 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-14</span></li></ul><br> <br> <br> <br> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform Money Market (MM) activities in local currencies in accordance with Group’s strategy, risk appetite, regulatory requirements, policies and procedures and the delegated authority.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Complies with approved budgets, policies and procedures in relation to Local Currency MM operations. - Implements KPI’s and best practices for Senior Manager, Asset & Liability Management (Local Currency) role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Assists in building and maintaining strong and effective relationships with all other related units to achieve the Money Market’s Desk goals/objectives. - Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Performs activities in accordance with the set MM strategies. - Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. - Trades in various money market instruments such as deposits, loans, short-term securities, forward rate agreements and interest rate swaps in approved currencies and with approved counterparties within delegated authority. - Follows up on the timely processing of transactions in coordination with Treasury Operations. - Responds to and log requests for local currency MM transactions, and provide pricing support for major corporate banking departments and branches within the delegated authority. - Prepares daily rate sheets under the direct supervision of the SVP, Asset & Liability Management. - Monitors gap positions within the delegated authority and under the guidance of the SVP, Asset & Liability Management. Learning & Knowledge: - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Education And Experience Requirements<br><br> Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years experience in active dealing room, preferably in the Gulf<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be consulted for overseeing the IT Service Management (ITSM) program, functioning as an objective body that reviews and evaluates IT Service Management operations and delivery within the Group Information Technology Division (GITD). The role ensures management and employees comply with ITSM rules and regulations, IT policies and procedures are followed, and organizational behavior meets the Bank's Standards of Conduct.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Develop, maintain, and revise ITSM policies and procedures for ITD operations and compliance. Support the day-to-day operation of the ITSM Program. Support corrective action plans to resolve IT-related issues and provide guidance to prevent recurring problems. Delegate and direct service tasks, monitor project progress, and manage service team members to ensure objectives are achieved. Assist with administrative activities including invoice management, order processing, and inventory tracking. Monitor Service Desk performance and improve service methods to increase productivity and customer satisfaction. Monitor department issues and client complaints and develop corrective measures to reduce recurring incidents. Implement KPIs and best practices for IT Service Management. Promote cost consciousness, efficiency, and productivity while minimizing costs and waste. Act within delegated authority limits. Customer (Internal & External) Monitor and coordinate ITD compliance and governance activities. Ensure proper reporting of ITD violations or potential violations. Coordinate across IT departments regarding Service Management policies, standards, procedures, and guidelines. Ensure confidentiality, integrity, and reliability of IT documentation. Assist customers with queries related to Bank products and services. Maintain activities in accordance with Service Level Agreements (SLAs). Build and maintain effective relationships with related departments and units. Provide timely and accurate information to auditors, compliance, financial control, and risk functions when required. Internal (Processes, Products, Regulatory) Support closure of audit gaps across ITD related to IT processes and systems. Assess IT-related risks and prepare remediation plans. Ensure policies, standards, procedures, guidelines, and system documentation are followed. Review project documentation produced by IT departments to ensure compliance with documentation standards. Learning & Knowledge Maintain strong knowledge and expertise in professional IT documentation. Possess technical understanding of IT systems for effective documentation. Identify and pursue professional development opportunities. Design and implement efficient procedures for distributing and installing changes to IT systems. Ensure implementations are traceable, secure, authorized, tested, and properly maintained. Maintain software master copies and configuration management databases. Train new employees on ITSM procedures. Maintain knowledge of ITIL v3 and related technologies. Keep current with developments in the professional field.<br><br>Education/Experience Requirements<br><br>Bachelor's degree in Computer Science, Computer Engineering, or related discipline. MBA or Master's degree is an advantage. Experience in:IT Service Management documentation IT Governance Information Security Technical documentation of IT systems Minimum 4 years of experience in a major bank. At least 2-4 years of experience in an IT Service Management operations function. ITSM training courses and certifications are preferred. ITIL Foundation certification is mandatory. ITIL Practitioner certification is preferred. Any ITSM certification is an advantage<br>Note: you will be required to attach the following:<br><br>Resume/CVQID | Front & Back (For Qatar Residents) Passport Education Certificate Experience Certificates