Programming in Qatar

<ul><li><p>Assist the Executive Chef in menu creation, overseeing daily kitchen operations, managing staff, ensuring food quality, and maintaining cleanliness.</p></li><li><p>Supervise kitchen staff, fostering a collaborative environment and promoting professional development through hands-on training.</p></li><li><p>Oversee food preparation and plating to maintain quality standards, ensuring every dish is visually appealing and flavorful.</p></li><li><p>Manage inventory and supplies, placing orders when necessary to prevent shortages and maintaining a well-organized kitchen.</p></li><li><p>Enforce food safety and hygiene standards, conducting regular checks and training staff on best practices.</p></li><li><p>Coordinate with front-of-house staff to ensure smooth service flow and timely dish delivery during peak hours.</p></li><li><p>Develop and implement standard operating procedures for kitchen tasks, enhancing efficiency in food preparation and service.</p></li><li><p>Assist in cost control and budgeting by monitoring food waste and optimizing ingredient usage.</p></li><li><p>Participate in staff meetings, contributing ideas for menu enhancements and kitchen operations.</p></li><li><p>Handle customer feedback and complaints with professionalism, ensuring a positive dining experience.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Culinary degree or equivalent certification from a recognized institution, showcasing foundational skills and knowledge.</p></li><li><p>Minimum of 6 years of experience in a high-paced kitchen environment, demonstrating resilience and adaptability.</p></li><li><p>Candidates should be good in fine dining platting /Plate Presentation Techniques</p></li><li><p>Proficiency in various cooking techniques and cuisines, enabling versatility in menu development.</p></li><li><p>Strong understanding of food safety regulations and best practices, ensuring compliance in all kitchen operations.</p></li><li><p>Ability to work under pressure while maintaining a high level of organization and time management skills.</p></li><li><p>Excellent communication skills in English, with additional language proficiency being a plus to cater to diverse clientele.</p></li></ul>

<p>Assist in managing the daily operations of the Reservations Department. Supervise and support reservation agents to ensure accurate and timely handling of bookings. Monitor reservation requests, cancellations, amendments, and special arrangements. Ensure all reservations are processed according to hotel standards and procedures. Support revenue optimization by monitoring room availability, rates, and restrictions. Coordinate with Revenue Management regarding promotions, inventory control, and rate updates. Handle guest inquiries, VIP bookings, and complex reservation issues. Ensure proper follow-up on guest requests and special occasions. Review reservation reports and identify discrepancies or operational concerns. Train, coach, and guide reservation team members. Ensure compliance with hotel policies, standards, and procedures. Maintain effective communication with Front Office, Sales, and other departments. Assist in preparing departmental reports and performance updates. Support the Reservation Manager during peak periods and operational requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor s degree in Hospitality Management, Tourism, or a related field is preferred. Candidate must be currently available in Qatar. Minimum 2 3 years of experience in hotel reservations, preferably within a 4-star/5-star hotel environment. Previous experience in a luxury hotel or international hotel brand is an advantage. Proven experience in handling reservation operations, supervising team activities, and ensuring smooth daily workflow. Good knowledge of Opera PMS, CRS, and online booking platforms is preferred. Knowledge of hotel revenue management practices, room inventory control, and rate management is an advantage. Strong communication, leadership, and problem-solving skills. Ability to work under pressure and manage multiple priorities in a fast-paced hotel environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Role</p><p>A new digital product within Elevion Group is preparing for launch in Qatar. The General Manager will own the business end-to-end: launch, growth, operations, P&amp;L, and team. This is a hands-on builder role . you will take a ready digital product to market, build the operation behind it, and prove the business model before regional expansion.</p><p><br></p><p>Responsibilities</p><p><br></p><p>&nbsp;- Lead the go-to-market and launch in Qatar.</p><p>&nbsp;- Build and run day-to-day operations, service quality, and customer experience.</p><p>&nbsp;- Own the P&amp;L, budget, and monthly reporting to group management.</p><p>&nbsp;- Hire and lead the core team.</p><p>&nbsp;- Work with the technology team to set product priorities based on real market data.</p><p>&nbsp;- Ensure legal, licensing, and regulatory compliance in Qatar.</p><p>&nbsp;- Develop partnerships and commercial channels.</p><p><br></p><p>First-Year Targets</p><p><br></p><p>&nbsp;- Successful launch in Qatar on the agreed timeline</p><p>&nbsp;- Growth, quality, and margin targets as set with group management</p><p>&nbsp;- Core team in place and operating</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>&nbsp;- 8+ years in digital products, operations, or consumer services, including 3+ years leading a business unit or company with P&amp;L ownership.</p><p>&nbsp;- Proven experience launching and scaling a digital product or service business.</p><p>&nbsp;- Strong knowledge of the Qatar / GCC market.</p><p>&nbsp;- Commercially sharp and comfortable with numbers, pricing, and margins.</p><p>&nbsp;- Hands-on leader who builds from zero.</p><p>&nbsp;- Fluent in English; Arabic strongly preferred.</p></div>

<p>As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.</p><p>Key Responsibilities</p><ul><li>Manage critical partners with a high degree of complexity.</li><li>Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.</li><li>Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.</li><li>Ongoing training and development for your team.</li><li>Maintain granular reporting on team performance</li><li>Set clear expectations, provide guidance, and ensure the professional development of team members.</li><li>Develop and implement account management strategies to maximize partner success and revenue</li><li>Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.</li><li>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.</li><li>Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.</li><li>Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.</li><li>Prepare regular reports on team and account performance for senior management.</li><li>Identify opportunities for process optimization and contribute to the development of best practices.</li><li>Drive pipeline and attainment against team s goals</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Have a passion for sales</li><li>5+ years of experience, ideally in sales, account management, or related experience.</li><li>You excel in a transactional deal cycle</li><li>High level of ownership and dedication.</li><li>You show creative sales tactics to engage with prospects.</li><li>Experience using CRM (Salesforce) and Google Apps.</li></ul>

<p>As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.</p><p>Key Responsibilities</p><ul><li>Manage critical partners with a high degree of complexity.</li><li>Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships.</li><li>Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.</li><li>Ongoing training and development for your team.</li><li>Maintain granular reporting on team performance</li><li>Set clear expectations, provide guidance, and ensure the professional development of team members.</li><li>Develop and implement account management strategies to maximize partner success and revenue</li><li>Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans.</li><li>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.</li><li>Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience.</li><li>Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations.</li><li>Prepare regular reports on team and account performance for senior management.</li><li>Identify opportunities for process optimization and contribute to the development of best practices.</li><li>Drive pipeline and attainment against team s goals</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b></p><ul><li>Have a passion for sales</li><li>5+ years of experience, ideally in sales, account management, or related experience.</li><li>You excel in a transactional deal cycle</li><li>High level of ownership and dedication.</li><li>You show creative sales tactics to engage with prospects.</li><li>Experience using CRM (Salesforce) and Google Apps.</li></ul>

OBJECTIVE/ PURPOSE OF THE JOB:<br><br>The Division Coordinator is responsible for providing comprehensive administrative and transactional human resources support across the division. The role ensures efficient coordination between employees and management, facilitating smooth execution of day-to-day operations and HR processes. He/She is responsible for managing activities across the employee life cycle — from recruitment to offboarding — as well as overseeing employee accommodations and ensuring timely processing and renewal of health certificates and residence permits (RPs). He/She plays a vital role in maintaining operational efficiency and compliance within the division.<br><br>KEY RESPONSIBILITIES:<br><br>· Coordinate the full employee life cycle, from onboarding to offboarding, ensuring all activities are completed within set timelines and company standards.<br><br>· Support the HR Business Partner in implementing onboarding processes for new recruits, ensuring proper induction and completion of required orientation and training within prescribed timeframes.<br><br>· Collaborate with the Talent Acquisition team to organize travel arrangements and hotel bookings for overseas candidates and ensure all joining formalities are completed.<br><br>· Develop and maintain employee lifecycle trackers or databases to monitor key milestones (joining, probation, appraisal, exit).<br><br>· Maintain and regularly update the division manpower tracker and employee records, including joining dates, ticket entitlements, leave balances, and other HR data.<br><br>· Support HR Business Partner in conducting and tracking exit interviews, ensuring proper coordination with Finance and IT for clearance and final settlements.<br><br>· Facilitate the residence permit (RP) cancellation and exit processes in coordination with the People Services Team.<br><br>HR Administration and Documentation:<br><br>· Coordinate with the HR Business Partner, Talent Acquisition team, and People Services teams to prepare, validate, and submit HR-related documentation such as employment requests (IREC), new employee advances, and change of status forms.<br><br>· Conduct thorough checks and validation of HR/Admin documents prior to submission for approvals or processing.<br><br>· Handle confidential employee information including personnel files, passport and QID details, absences, performance evaluations, and other HR records.<br><br>· Ensure timely completion of probationary review forms and appraisal cycles in coordination with department heads.<br><br>· Guide employees in using HR self-service applications and assist with HR policy clarifications.<br><br>· Maintain accurate filing systems for HR-related documents at the divisional level.<br><br>Employee Relations and Engagement:<br><br>· Coordinate employee engagement activities and divisional initiatives in collaboration with HR Business Partner and line management.<br><br>· Communicate effectively with employees and applicants to provide guidance on HR policies, benefits, and procedures.<br><br>· Assist in implementing HR policies and procedures across the division and address any discrepancies with management.<br><br>· Monitor and update objective settings and appraisal cycles in coordination with the HR Business Partner and division management.<br><br>Government and Legal Coordination:<br><br>· Follow up on medical commission appointments, fingerprinting schedules, and residence permit (RP) stamping and renewals through HO Administration, ensuring timely completion of documentation.<br><br>· Coordinate employee insurance, medical card renewals, and health certificate processing with Head Office HR & Admin.<br><br>· Monitor CR and trade license renewals, ensuring all legal documentation is processed and submitted before expiration.<br><br><br><br>Administrative and Logistical Support:<br><br><br><br>· Manage leave schedules for division employees, tracking balances and ensuring leave approvals are processed accurately.<br><br>· Book and coordinate logistics for overseas training programs and staff travel requirements.<br><br>· Handle administrative requests from the General Manager, including the coordination and execution of special projects and initiatives.<br><br>· Coordinate with Finance, IT, and Admin teams for leave balances, exit permits, and other employee-related transactions.<br><br>· Bachelor’s degree in Business Administration, Human Resources Management, or a related field.<br><br>· Minimum 3–5 years of experience in administrative coordination or HR support, preferably within a large or multi-division organization.<br><br>· Experience in handling employee documentation, accommodation, and government-related processes (e.g., residence permits, health certificates).<br><br>· Fluent in English. Arabic is a plus.<br><br>· Proficient in Microsoft Office tools.<br><br>· Working knowledge of HR and administrative systems (e.g., Oracle ERP, SAP, or similar).<br><br>· Strong organizational and record-keeping skills with attention to accuracy and detail.<br><br>· Ability to manage multiple priorities, deadlines, and confidential information.

<p>Position Overview We are seeking a reliable, organized, and detail-oriented Data Entry Support Administrative professional to join our remote team. This entry-level position supports daily operations through accurate data entry, records maintenance, document processing, administrative assistance, and routine workflow coordination. The ideal candidate is comfortable using computers, spreadsheets, email, and digital systems and can complete structured assignments accurately while working independently. Previous professional experience is not required. Training and guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote professional role are encouraged to apply.</p><h3>Key Responsibilities</h3><h4>Data Entry &amp; Processing</h4><ul><li>Enter and update information in databases, spreadsheets, and internal systems.</li><li>Transfer information from approved forms and source documents.</li><li>Review entries for accuracy, completeness, and consistency.</li><li>Update existing records with current information.</li><li>Process routine data-entry assignments.</li><li>Identify missing, duplicate, outdated, or incorrect information.</li><li>Make authorized corrections and updates.</li><li>Complete assignments within established deadlines.</li></ul><h4>Administrative Support</h4><ul><li>Prepare and update spreadsheets, forms, lists, and trackers.</li><li>Process routine administrative requests.</li><li>Maintain contact lists, logs, and shared records.</li><li>Organize digital folders and administrative resources.</li><li>Route documents and requests to appropriate team members.</li><li>Assist with shared inboxes when assigned.</li><li>Support routine scheduling and coordination activities.</li><li>Complete additional clerical projects as needed.</li></ul><h4>Records &amp; Document Management</h4><ul><li>Maintain organized electronic records and files.</li><li>Upload, label, categorize, and archive documents.</li><li>Follow established file-naming and storage procedures.</li><li>Review documents for completeness and basic accuracy.</li><li>Maintain record indexes and tracking logs.</li><li>Retrieve authorized records when requested.</li><li>Organize templates, forms, and reference materials.</li><li>Protect confidential and sensitive information.</li></ul><h4>Data Verification &amp; Quality Control</h4><ul><li>Compare entered information with approved source documents.</li><li>Perform routine accuracy and completeness checks.</li><li>Identify errors and inconsistencies.</li><li>Verify record details according to established procedures.</li><li>Correct routine errors when authorized.</li><li>Flag unresolved discrepancies for additional review.</li><li>Help maintain accurate and reliable business records.</li></ul><h4>Workflow &amp; Task Support</h4><ul><li>Track assignments, deadlines, and pending requests.</li><li>Update workflow and processing trackers.</li><li>Monitor outstanding administrative tasks.</li><li>Follow up on assigned action items.</li><li>Maintain routine activity logs.</li><li>Compile approved information for basic reports and summaries.</li><li>Provide status updates when requested.</li></ul><h4>Remote Team Communication</h4><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Respond to routine internal inquiries.</li><li>Coordinate information with team members and departments.</li><li>Request clarification when instructions are incomplete.</li><li>Report data or documentation issues promptly.</li><li>Participate in virtual meetings and training sessions.</li><li>Maintain dependable communication during scheduled work hours.</li></ul><h3>Required Qualifications</h3><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and procedures.</li><li>Ability to complete routine and repetitive tasks accurately.</li><li>Effective written and verbal communication skills.</li><li>Ability to manage multiple assignments and deadlines.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><h3>Preferred Qualifications</h3><p>Previous professional experience is not required. Familiarity with any of the following may be helpful: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Gmail. Data-entry or database systems. CRM or business-management platforms. Digital filing and document-management tools. Administrative or clerical support. Records processing and verification. Basic spreadsheet functions. Task-management or remote collaboration tools. Experience gained through internships, volunteer work, academic projects, freelance assignments, customer service, retail, or clerical activities may also be relevant.</p><h3>Skills &amp; Competencies</h3><ul><li>Data entry and accuracy.</li><li>Attention to detail.</li><li>Administrative organization.</li><li>Records and document management.</li><li>Computer and typing proficiency.</li><li>Time management.</li><li>Professional communication.</li><li>Dependability and consistency.</li><li>Adaptability and willingness to learn.</li><li>Confidential handling of information.</li></ul><h3>What We Offer</h3><p>Depending on employment status, location, and eligibility, benefits may include: Fully remote work environment. Competitive entry-level compensation. Paid onboarding and training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Regular coaching and feedback. Career advancement opportunities. Company-provided equipment where applicable. Supportive remote team environment.</p><h3>Ideal Candidate</h3><p>You may be a strong fit if you are organized, dependable, and comfortable working with data, spreadsheets, digital documents, and administrative tasks. You pay close attention to detail, follow procedures, manage deadlines effectively, and can work independently in a remote environment. This position can provide a foundation for a career in data entry, administrative support, records management, office operations, or business support.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and procedures.</li><li>Ability to complete routine and repetitive tasks accurately.</li><li>Effective written and verbal communication skills.</li><li>Ability to manage multiple assignments and deadlines.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul>

<p><strong>Role Overview</strong> Position scope, strategic mission, and operating context. Role Mission Drive reliable execution in brand systems and messaging strategy with clear KPI governance, weekly optimization cycles, and high-quality stakeholder communication. Business Context You will work with cross-functional squads supporting campaigns and delivery systems across MENA markets. This role contributes to our region-country-city operating model and reinforces commercial accountability. You will partner with strategy, delivery, and analytics leads to improve execution quality and speed. Role Snapshot Department: Creative &amp; Production Employment Type: Contract Work Model: Hybrid Primary Location: Doha (Hybrid) with MENA collaboration</p><p><strong>Core Responsibilities</strong> Expected ownership areas and day-to-day execution scope. Own end-to-end delivery for Brand Strategist initiatives, from planning through execution and optimization. Translate business goals into KPI trees, sprint priorities, and measurable weekly actions. Run structured experiments and document performance learnings for scaling decisions. Collaborate with adjacent teams to align creative, technical, and operational dependencies. Maintain QA discipline, reporting clarity, and leadership-ready status updates.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>7-10 years of experience in brand systems and messaging strategy.</li><li>Hands-on capability with positioning frameworks, message architecture.</li><li>Strong communication and stakeholder management in cross-functional environments.</li><li>Data-informed decision making with comfort in KPI and performance analysis.</li><li>Demonstrated ownership mindset with the ability to execute against deadlines.</li><li>Experience working across multi-country or multi-region delivery environments.</li><li>Track record improving conversion quality, efficiency, or operational reliability.</li><li>Confidence in SOP documentation and process governance.</li></ul>

???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The IT Support Lead will oversee the IT support team and manage IT service operations covering all users. This includes managing tickets and service boards, ensuring compliance with SLAs, and maintaining high levels of performance and efficiency. The role demands strong leadership, a deep understanding of IT systems, and the ability to mentor and support the team. The IT Support Lead will also be accountable for ensuring the integration and validation of ticketing data and providing hands-on technical assistance as needed. The ideal candidate will have over 4 years of experience in IT service support, preferably in a lead or senior role, with strong leadership and communication skills.<br><br>???? What You’ll Get Your Hands On<br><br>Team Leadership & Management:<br><br>Lead and manage the Qatar office's IT support team, ensuring it operates effectively and efficiently. Monitor and manage ticketing systems and service boards, ensuring tickets are assigned appropriately and resolved within SLA timelines. Oversee the support team's performance, providing mentorship, training, and technical guidance to enhance team capabilities.<br><br>IT Operations & SLA Compliance<br><br>Ensure all IT services and systems meet or exceed SLA targets. Monitor IT infrastructure, systems, and services to ensure minimal downtime and optimal performance. Proactively follow up on unresolved tickets, escalations, and SLA breaches, implementing corrective actions as needed. Validate and integrate ticketing data, ensuring data accuracy and reliability for reporting and analysis.<br><br>Technical Support & Troubleshooting<br><br>Provide hands-on technical assistance and troubleshooting support for complex issues that require senior-level expertise. Conduct root cause analysis for recurring issues and implement preventive measures to enhance system reliability. Collaborate with cross-functional teams to ensure smooth integration of IT services across the organization.<br><br>User Support & Training<br><br>Train and mentor the support team, ensuring they are equipped with the necessary skills and knowledge to handle technical issues effectively. Provide end-user training on new systems and processes, collaborating with the technical team as required.<br><br>Key Performance Indicators (KPIs)<br><br>System Uptime & SLA Compliance:<br><br>Maintain 99.9% or higher uptime for critical IT systems. SLA Compliance Rate: Percentage of tickets resolved within SLA timelines (Target: 95%+).<br><br>Ticket Management Efficiency<br><br>Average response time to new tickets (Target: less than 15 minutes during business hours). Average resolution time for tickets (Target: less than 1 hour for critical issues, less than 4 hours for high-priority issues).<br><br>Support Team Performance<br><br>First-Time Fix Rate: Percentage of tickets resolved on the first attempt (Target: 95%+). Stakeholder Feedback: Satisfaction rate from Qatar office staff regarding IT support and services (Target: 95%+ positive feedback).<br><br>Data Integration & Accuracy<br><br>Data Validation Rate: Percentage of accurate and validated ticketing data (Target: 100% accuracy). Reporting Timeliness: Timely delivery of weekly and monthly performance reports (Target: 100% on schedule).<br><br>Training & Development<br><br>Team Training Coverage: Percentage of team members trained on new tools and technologies (Target: 100% of the team within 3 months of tool introduction). Knowledge Transfer Rate: Percentage of recurring issues addressed through team training and documentation (Target: 90%+).<br><br>Cost Efficiency<br><br>Adherence to Budget: Maintain IT support operations and projects within budget (Target: Within 5% of budget). Resource Utilization: Efficient use of IT resources, minimizing waste and optimizing performance (Target: 95% resource utilization).<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 4-5 years of experience in IT service support or IT operations, preferably in a lead or senior role. Strong leadership and team management skills, with a proven track record in overseeing IT support operations. Comprehensive knowledge of IT infrastructure, including ticketing systems, service boards, network systems, software applications, and hardware management. Excellent problem-solving skills with the ability to lead root cause analysis and implement effective solutions. Familiarity with ITIL practices, IT security standards, and SLA management. Experience with remote support tools, IT service management (ITSM) platforms, and data integration. Proven ability to mentor, train, and support technical teams. Strong communication skills, both written and verbal, with the ability to collaborate effectively with cross-functional teams. Excellent level of English, both written and verbal.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

About Commercial Bank<br><br>Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar’s economic development by offering a range of personal, business, government, international and investment services. We believe in empowering our employees, providing them with opportunities for growth and professional development.<br><br>By Joining us, you’ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.<br><br>Join us in shaping the future of banking!<br><br>Job Summary<br><br>Responsible for end‑to‑end management of criminal case files, including cheque handling, documentation, police complaints, and court follow‑up. Ensures accurate system updates, legal recordkeeping, and timely coordination with internal units, authorities, and external law firms. Manage recovery processes, suspense account monitoring, and monthly legal reporting. Supports the legal department through administrative tasks, legal reviews, and advisory services.<br><br>Key Responsibilities <br><br>Criminal Case Intake and Documentation <br><br> Receive newly initiated criminal files from business units and ensure timely legal action. Acknowledge receipt of post-dated cheques (PDCs) along with related documentation (e.g., Letter of Undertaking/Letter, Hand-over forms, QID/CR etc). Verify and review all documents and sign as the official custodian for the original cheques received along with the Hand over form.<br><br>Document Review and System Update <br><br> Review criminal hand-over documentation and ensure it includes cheque advice, QID/CR, and original cheque. Cross-check hand-over forms with updated data in the RCS (legal system) and approve cases for further action.<br><br>Cheque Classification and Management <br><br> Categorize cheques by type (post-dated, returned) and ensure alignment with related cheque advice. Prepare and maintain Excel sheets capturing key cheque information (amount, signatory, due date, and cheque number). Store original cheques in secure legal custody under designated folders.<br><br>Cheque Processing <br><br> Monitor and ensure timely posting of cheques within a two-day window, if applicable. Validate that returned cheque advice does not exceed 30-day validity based on customer default.<br><br>Case File Preparation <br><br> Compile physical case files and ensure full updates in RCS, including scanned copies of all supporting documentation. Upload relevant attachments in the RCS for internal recordkeeping.<br><br>Police Complaint Submission <br><br> Draft and submit formal complaints to the Police Department, ensuring all required documentation is attached (including CB’s request for binding the defendant). Follow up with authorities to obtain police case numbers and ensure updates in the RCS and complaint registers.<br><br>Archiving and Legal Records <br><br> Archive all complaint documents, original cheques, and cheque advice in both legal custody report and digital e-store.<br><br>Judicial and Public Prosecution Follow-Up <br><br> Monitor and follow up on case hearings daily, if applicable. Provide weekly hearing schedules to relevant legal Manager Attend court judgments and submit requests to collect the judgment order with writ of execution in order to proceed with the enforcement.<br><br>External Coordination <br><br> Liaise with the Police Department upon notification and attend hearings. Liaise with the Public prosecution upon notification and attend the investigation. Coordinate with business units to provide court-required justifications. Manage the cancellation process for closed criminal cases with the Public Prosecution after working hours. Liaise with External Law firms upon request.<br><br>Cheque Collection and Suspense Account Monitoring <br><br> Receive payments from the Public Prosecution and ensure prompt deposit into the legal suspense account. Notify LO/LM on the same day regarding recovery amount received from the court Monitor and reconcile transfers from civil courts into the legal suspense account. Notify the business of recoveries and ensure crediting to customer accounts.<br><br>Legal System and Case Tracker Maintenance <br><br> Ensure daily updates to the legal system (RCS) and monitor criminal case developments using the marker checker process.<br><br>Financial Reconciliation and Reporting <br><br> Maintain monthly reconciliation records for recovery amounts through civil and criminal proceedings. Share reconciliation reports with the legal Manager and Chief legal Officer Prepare and submit a Monthly Criminal Case Report detailing case outcomes to the legal Manager and Chief legal Officer Prepare monthly reports for case cancellations (criminal and civil) and maintain organized records. Generate monthly reports for all complaints scheduled for filing and share them with relevant stakeholders. Produce monthly reports for legal suspense recovery payments and share it with legal Manager and Chief legal Officer<br><br>Administrative Responsibilities<br><br> Handle administrative duties as requested by legal Manager and Chief legal Officer Adhere to Legal DOA, SOP, and Ensure do not breach Legal bank policies.<br><br>Legal Consultation & Advisory<br><br> Draft, review (legal opinions, memos) and responses to inquiries from branches and internal departments. Provide advice, support and assistance with negotiation and documentation on legal issues of international and domestic scope. Perform other related duties or assignments as directed<br><br>Required Qualifications<br><br>Qualifications & Experience <br><br> Bachelor’s degree in Law, Business Administration, or a related field (Law preferred). Strong knowledge of criminal procedures, cheque laws, and legal documentation processes. Proficiency in MS Office (Excel, Word). Excellent communication, and coordination skills. High level of integrity, confidentiality, and attention to detail. <br><br>Required Experience<br><br> 4-5 years of experience <br><br>Why Commercial Bank?<br><br> Best Performing Bank in Qatar in The Banker’s prestigious Top 1000 World Banks Rankings 2025. Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance. An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking Opportunities for Global Partnerships & International Exposure, connecting employees with global networks and perspectives. A focus on Employee Well-being & Work-Life Balance, ensuring a healthy and supportive environment for all team members Competitive Compensation & Benefits that ensure our employees are rewarded for their dedication and performance A strong Commitment to Diversity, Equity & Inclusion, fostering a culture that values every individual’s unique perspective <br><br>At Commercial Bank, we don’t just offer careers, We shape futures by pioneering digital transformation in Qatar’s banking sector, blending digital-first approach to redefine banking through innovative solutions.<br><br>Disclaimer<br><br>We appreciate your interest in joining CB! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CB reserves the right to modify, withdraw, or close it at any time without notice.

<p><strong>Job Summary and Purpose</strong></p><p>Drive the identification, interviewing-technical assessment, and hiring of the highest quality candidates to the front-line business, to ensure sufficient levels of suitability and experienced Engine Officers and Ratings to man the Fleet, including interviewing candidates utilizing the technical skills obtained during sailing years as an Engine Officer.</p><p>In addition, contribute to the future development of the business by creating, managing and constantly improving a resourcing program that supports company goals.</p><p><br></p><p><strong>Key Accountabilities:</strong></p><p><strong>Recruitment </strong></p><p>1. Manage and plan all identification, interviewing-technical assessment, and hiring activities to ensure the timely and quality recruitment of Engine Officers and Ratings to man the fleet.</p><p>2. Act as a focal point for requirements relating to Engine recruitment services and competitor benchmarking, including market intelligence and salary reviews.</p><p>3. Develop and maintain cost effective solutions to source Engine officers and ratings outside of established recruitment partners where required.</p><p>4. Work closely with Marine Personnel Operations to ensure the effective and timely handover of Engine officers to vessels.</p><p>5. Remain up to date with new regulations, legislation, and country specific restrictions impacting Engine crew recruitment and deployment.</p><p>6. Maintain, review, and update personnel systems to ensure all contract authorizations and recruitment documentation are completed accurately.</p><p>7. Build and maintain strong relationships with manning agencies and global skill pool managers to support Engine manpower requirements.</p><p>8. Analyze Engine recruitment and attrition data to forecast accurate manpower statistics and identify trends for management reporting and review.</p><p>9. Monitor the entire Engine recruitment pipeline, continuously reviewing, assessing, and streamlining processes, and implementing improvements where required.</p><p>10. Liaise with venues and administer event contracts for Engine induction courses and recruitment related activities.</p><p>11. Manage and maintain all contracts related to Engine recruitment activities.</p><p>12. Monitor Engine recruitment related expenditure, identify cost saving opportunities, and propose simplified and cost-effective recruitment solutions where applicable.</p><p>13. Ensure all Engine recruitment processes comply with legal, tax, regulatory, and company requirements.</p><p>14. Act as the focal point for the Nakilat Engine Cadet Program, including recruitment coordination, stakeholder engagement, and program support.</p><p><strong>Quality, Health, Safety, &amp; Environment (QHSE): </strong></p><p>15. Adhere to all relevant QHSE policies, procedures, instructions and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.</p><p><strong>Policies, Systems, Processes &amp; Procedures: </strong></p><p>16. Benchmark &amp; develop recruitment policies, processes and procedures, to avoid any legal challenges by understanding current legislation, and enforcing regulations with managers,</p><p>17. Monitor and evaluate the effectiveness of the recruitment process regarding success rate in search and selection and recommend modifications to policies and procedures as necessary.</p><p>18. Ensure full compliance with established guidelines, policies, and procedures related to sourcing, selection, and engagement of candidates for employment.</p><p><strong>Others: </strong></p><p>19. Monitor service providers, ensuring effective service delivery related to Engine recruitment.</p><p>20. Carry out any other duties as directed by the immediate supervisor.</p><p><br></p><p><strong>Qualifications, Experience and Job Skills</strong></p><p><strong>Qualifications:</strong></p><ul><li>Standards of Training, Certification, and Watchkeeping (STCW) Regulation A-III/2 Certificate of Competency (2nd Engineer license).</li></ul><p><strong>Experience:</strong></p><ul><li>A minimum of 36 months sailing experience as an Engineer on board Gas or large oil tankers.</li></ul><p><strong>Job Specific Skills:</strong></p><ul><li>Proficient working knowledge of Microsoft Office applications, particularly MS Excel.</li><li>Hands-on experience with marine crewing and recruitment software systems.</li><li>Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.</li><li>Good understanding of Engineer officers’ certification, competency requirements, and regulatory considerations impacting recruitment and deployment.</li><li>Marine engineering at management level.</li><li>Electrical, electronic and control engineering at management level.</li><li>Maintenance and repair at the management level.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.</p><br><p>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.&nbsp;</p><br><br>Job Description<br><br><ul><li><p>Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests.</p><br></li><li><p>Manage individual, corporate, group and long-stay reservations, including amendments and cancellations.</p><br></li><li><p>Monitor room availability, rates, inventory and booking conditions.</p><br></li><li><p>Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation.</p><br></li><li><p>Coordinate with Revenue Management, Sales &amp; Marketing, Front Office and Finance to support hotel commercial objectives.</p><br></li><li><p>Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies.</p><br></li><li><p>Monitor tentative bookings, deposits, cancellations, no-shows and outstanding enquiries.</p><br></li><li><p>Handle guest enquiries and reservation-related complaints professionally.</p><br></li><li><p>Supervise, coach and support Reservations Agents to achieve service and performance targets.</p><br></li><li><p>Prepare reservation reports and monitor booking trends and departmental performance.</p><br></li><li><p>Maintain compliance with Accor standards, hotel procedures and guest data protection requirements.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Diploma or Bachelor's Degree in Hospitality Management, Hotel Administration, Business Administration&nbsp;or a related field.</p><br></li><li><p>Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience.</p><br></li><li><p>Strong knowledge of reservation procedures, room inventory, rates&nbsp;and revenue management principles.</p><br></li><li><p>Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred.</p><br></li><li><p>Excellent communication, organizational&nbsp;and problem-solving skills.</p><br></li><li><p>Good command of written and spoken English.</p><br></li><li><p>Strong leadership skills and the ability to supervise, coach&nbsp;and motivate a team.</p><br></li><li><p>Additional languages are an advantage.</p><br></li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li></ul><p><strong>Your team and working environment:</strong></p><br><p><br>Opportunities to make your mark. We provide an environment of trust, respect, and integrity.&nbsp; A home away from home.&nbsp; Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.</p><br> </div>

<strong>Company Description<br><br></strong><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.<br><br>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.<br><br><strong>Job Description<br><br></strong><ul><li>Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests.</li><li>Manage individual, corporate, group and long-stay reservations, including amendments and cancellations.</li><li>Monitor room availability, rates, inventory and booking conditions.</li><li>Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation.</li><li>Coordinate with Revenue Management, Sales &amp; Marketing, Front Office and Finance to support hotel commercial objectives.</li><li>Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies.</li><li>Monitor tentative bookings, deposits, cancellations, no-shows and outstanding enquiries.</li><li>Handle guest enquiries and reservation-related complaints professionally.</li><li>Supervise, coach and support Reservations Agents to achieve service and performance targets.</li><li>Prepare reservation reports and monitor booking trends and departmental performance.</li><li>Maintain compliance with Accor standards, hotel procedures and guest data protection requirements.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Administration, Business Administration or a related field.</li><li>Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience.</li><li>Strong knowledge of reservation procedures, room inventory, rates and revenue management principles.</li><li>Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred.</li><li>Excellent communication, organizational and problem-solving skills.</li><li>Good command of written and spoken English.</li><li>Strong leadership skills and the ability to supervise, coach and motivate a team.</li><li>Additional languages are an advantage.<br><br></li></ul>Additional Information<br><br><strong>Our Commitment To Diversity &amp; Inclusion<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br><strong>What Is In It For You<br><br></strong><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities<br><br></li></ul><strong>Your Team And Working Environment<br><br></strong>Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.

<strong>Company Description<br><br></strong><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha’s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.<br><br>Sample an array of international cuisine at Charlie’s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.<br><br><strong>Job Description<br><br></strong><ul><li>Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests. </li><li>Manage individual, corporate, group and long-stay reservations, including amendments and cancellations. </li><li>Monitor room availability, rates, inventory and booking conditions. </li><li>Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation. </li><li>Coordinate with Revenue Management, Sales &amp; Marketing, Front Office and Finance to support hotel commercial objectives. </li><li>Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies. </li><li>Monitor tentative bookings, deposits, cancellations, no-shows and outstanding enquiries. </li><li>Handle guest enquiries and reservation-related complaints professionally. </li><li>Supervise, coach and support Reservations Agents to achieve service and performance targets. </li><li>Prepare reservation reports and monitor booking trends and departmental performance. </li><li>Maintain compliance with Accor standards, hotel procedures and guest data protection requirements. <br><br></li></ul>Qualifications<br><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Administration, Business Administration or a related field. </li><li>Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience. </li><li>Strong knowledge of reservation procedures, room inventory, rates and revenue management principles. </li><li>Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred. </li><li>Excellent communication, organizational and problem-solving skills. </li><li>Good command of written and spoken English. </li><li>Strong leadership skills and the ability to supervise, coach and motivate a team. </li><li>Additional languages are an advantage. <br><br></li></ul>Additional Information<br><br><strong>Our commitment to Diversity &amp; Inclusion:<br><br></strong>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br><strong>What is in it for you:<br><br></strong><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Accor Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities<br><br></li></ul><strong>Your team and working environment:<br><br></strong>Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major;&nbsp;<br>• At Least 2 years' experience as an HR Manager<br>• Marriott Experience Preferable<br>• Knowledge of Qatari Labor Law and Processes Required<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Job Description<br><br>JOB TITLE: Lead, Data Governance<br><br>Accountabilities<br><br>Purpose of the Role<br><br>Lead of the central team responsible for driving all company entities to have accurate, consistent, available, and high quality data across around 120 data domains, 870 data families Drives the implementation of data governance for the digital use cases and digital data platform operations to ensure the integrity of data used and presented in the use cases and support decision making Implement data governance strategy for the organization. Leads the planning, evaluating, and selecting the right data governance capabilities for the enterprise. Advisor to the leadership team on enterprise wide data governance solutions and challenges.<br><br>Key Accountabilities<br><br>Drives the implementation of the enterprise data governance framework, strategy, and roadmap Drives the implementation of data governance practices in AI, advanced analytics, digital use cases and data platform operations Implementation and maintenance of solutions to manage data governance Company data literacy and organization upskilling Definition of polices, standards and guidelines for data governance and monitor adoption Budget management for operational costs and data investments<br><br>JOB DIMENSIONS<br><br>Managing an annual budget of approx. USD $2MManaging 2 direct reports5 service contracts Lead of a central team driving the improvement of data governance for 16 department Involves close working relations with the digital team, department focal points and leadership, data owners, and data stewards as well as contractors<br><br>ACTIVITIES<br><br>Manage enterprise data governance framework, strategy, and maturity<br><br>Lead data governance to promote data access, quality, and analytical capability. Governance can include a user training program, a data roles model, and data standards. Strives to reduce the cost of managing data and increase the value of the data. Lead the improvement of data literacy across company to upskill the organization on the value and use of data Measure enterprise data governance maturity and set yearly plans to improvement goals Represents the DM team and enterprise data stewards at leadership meetings. Develops and gives oral presentations on the power and value of data. Leads and/or serve steering committees and helps leadership use its data effectively at these meetings. (i.e. Data Community, Data Council...etc.) Apply expert knowledge and standards to analyze enterprise results and reports. Recommends and pursues collaboration and provides appropriate technical guidance to ensure the success of such collaborations. Interacts with business areas and IT on DM solutions.<br><br>Embed the data governance practices in AI, advanced analytics, digital use cases and data platform operations<br><br>Participate in scoping AI, Advanced Analytics, digital use cases and vendor proposals evaluations Ensure data quality rules are defined and developed, Data lineage for technical metadata are captured, business glossary is captured and approved by data stewards according to every digital use case data needs Establish and advance the enterprise AI Governance framework by defining AI agent operating boundaries, implementing governance controls and data quality assurance mechanisms, and delivering a strategic AI Governance roadmap that strengthens governance maturity, mitigates risk, and enables the responsible scaling of AI initiatives across the organization. Ensure the onboard of the digital use case owners and data stewards on the data governance tools to monitor their data usage, quality, and assignment Enable digital use cases master data management scope by defining the data quality checks Responsible for ensuring the data certification standard is followed, through the validation of data at source and destination are align for any data load or migration activity for digital use cases or application changes<br><br>Implement and maintain solutions to manage data governance<br><br>Lead the identification and configuration of data hierarchy, roles, catalog, quality, and business glossary for enterprise company data on Data Governance tools leveraging Oil and Gas standard practices Lead the prioritization, development and maintaining controls on data quality and sources to effectively manage risk associated with the use of data and analytics, as well as work with every entity to improve the finding and report issues to senior management per department Responsible for capturing business data challenges and propose solutions to overcome it Report the progress and challenges to senior management through Data Council and DPG Steer Co.<br><br>Defines polices, standards and guidelines for data governance<br><br>Lead the develop of data management policies, procedures, and guidelines relevant to the data management company needs Lead the development and implementation of enterprise metadata standards, guidelines, and processes to ensure quality metadata and support for ongoing data governance Ensure and monitor the adherence to all data policies, procedures, and guidelines Govern and overlooks the data sources to ensure its alignment with policies and best practices of handling stored data Aligns with the data operations to ensure it fulfils the data governance requirements Upskills developees on data governance and management<br><br>Must Have Qualifications & Experience Required<br><br>Bachelor’s degree from an accredited university in Information Management or an engineering/business related equivalent.10+ years of experience in Data Management for Oil and Gas Upstream/Downstream Operations and Major Capital Projects.5+ years of experience in a management/lead position working through the definition and implementations of similar engineering information projects. Strong handson experience in building data governance strategy, framework, roadmaps, decision making bodies and on boarding data roles (data owners/stewards) Solid track record implementing scalable data governance technology stacks (including business glossary, data lineage, data quality) Good understanding of the data solutions used for different Data Management needs such as Data visualization and BI, data science, data warehouses/lakes, Master data Management, data modeling Enterprise Document Management solutions...etc Experience in Change Management, Program management and Stakeholder management Experience in data integration methods Good understanding of Upstream and Downstream DIM requirements Good Knowledge of Database systems, EDMS solutions and BI Technologies Good Knowledge of Applications Architecture, Information Security Principles Fluent English both spoken and written

Job description:<br><br> <strong>Job Purpose</strong> <p><strong>Please note that this will be a definite contract of 3 years.</strong></p> <p>&nbsp;</p> <p><strong>JOB DIMENSIONS</strong></p> <ul> <li>Engage all Managers from FOPS,D&amp;W,MP,E&amp;C,Log etc to support entities like C&amp;P,DBS,PRC,GS etc to propose business cases, negotiate and acquire buy in for sustainability initiatives.</li> <li>Define requirements and initiatives that will impact all NOC operational and support areas, including all platforms, rigs, vessels , barges, onshore offices, warehouses and overseas projects a well.</li> <li>Lead or support transversal project teams with SMEs/TRPs across FOPS,E&amp;C,Log,MP, D&amp;Ws, Public relations, General Services, Human Resources etc to perform gap assessments, monitor performance and benchmark progress.</li> <li>Leads studies, pilots and exploratory research on potential clean or green technology that could have functional application on FOPS, D&amp;W, MP, E&amp;C, Log as well as support entities or across he company in general. Needs to engage with leading vendors and technology providers available in both local and international markets that could have applications at any of the NOC departments or across the company in general.</li> <li>Works with ManCom to develop and formalize sustainability related roles and responsibilities for respective entities and department.</li> <li>Role works with external shareholder focal points at corporate levels and local government office and requires due diligence and care to ensure alignment and compliance.</li> </ul> <p>&nbsp;</p> <p><strong>CONTEXT AND ENVIRONMENT</strong></p> <p>NOC stakeholders such as State of Qatar, multiple Ministries and Shareholders have made significant changes in their strategic objectives, organizational structures and are rolling out multiple initiatives around Sustainability.</p> <p>NOC is continuously receiving requirements to broaden the focus areas to support Stakeholder’s requirements. These include new requirements, specific expectations, initiatives and targets and development of new approaches towards sustainability. It is known and expected that these new needs will only grow and become more complex, more rigid and more ambitious.</p> <p>NOC needs to comply with and adapt to these current changes and be in a position to proactively anticipate and manage these changing expectations from multiple stakeholders. This requires:</p> <ul> <li>Continuous effort to develop and re-align the organizations objectives, initiatives and budgets and keep them updated.</li> <li>Development of governance and management processes roles and responsibilities and integrate these with current practices.</li> <li>Engage stakeholders such as Govt Ministries, other organizations, suppliers industry bodies etc, and perform audits where applicable.</li> </ul> <strong>Key Accountabilities</strong> <p><strong>ACCOUNTABILITIES</strong></p> <ul> <li>Leads the development of NOCs Sustainability materiality aspects based on feedback from internal and external stakeholders.</li> <li>Develop and define Sustainability roles and responsibilities in alignment with NOC leadership expectations.</li> <li>Leads development and / or provide assurance function of Sustainability initiatives with internal and external stakeholders.</li> <li>Lead the Sustainability monitoring and reporting requirements for NOC working with internal focal points across the company and external stakeholders.</li> <li>Leads, develops and/or aligns communication, volunteering and awareness initiatives across the company to build a Sustainability Culture and Capability building</li> <li>Trains and coach internal stakeholders across the organization on sustainability requirements and best practices.</li> </ul> <p><strong>ACTIVITIES</strong></p> <p><strong>Develops NOCs Materiality aspects</strong></p> <ul> <li>Assess what is in place today across NOC, including analyzing assumptions of existing practices around the Sustainability Development Goals, including supply chain and community engagement, GHG, Energy efficiency, flaring reduction initiatives.</li> <li>Engage with external stakeholders to determine current and future materiality expectations from NOC. These include Shareholders, Ministries, Regulators, Industry bodies and the community.</li> <li>Reviews all initiatives in company scorecard for Sustainability impacts and gives recommendations to management. Map and align initiatives ensuring initiatives don’t undermine each other (eg Improved waste recycling increases GHG emissions, NOC recognition items are not environmentally friendly etc</li> <li>Develop business cases/initiatives to close gaps across all applicable SDGs.</li> <li>Develop a dynamic register of materiality aspects</li> </ul> <p>&nbsp;</p> <p><strong>Lead Sustainability related governance as directed by Company leadership.</strong></p> <ul> <li>Develop business cases/initiatives to close gaps across all applicable SDGs.</li> <li>Develop a dynamic register of materiality aspects</li> <li>Work with internal technical reference person (TRP) and external subject matter experts to develop or update NOCs policies related to GHG, Climate adaptation, biodiversity, water management, waste management, employment practices, employee-contractor rights, community impacts, public policy, anti-corruption and competitive behaviors, site restoration and rehabilitation , worker health and safety etc.</li> <li>Develop consistent assumptions and criteria for evaluating sustainability related benefits/costs while approving plant modifications, process changes, procurement strategy changes, changes to any of the above-mentioned policies. Integrate these into existing tools and software's where applicable to allow all entities to participate. (eg GHG calculations, measurement of Air emissions, waste management, community impact (e.g. SROI-social return on investment)).</li> <li>Create a Sustainability risk /opportunity matrix / virtual calculator tool to allow end users to gauge impacts of their initiatives.</li> <li>Develops / reviews transversal sustainability referential content on all GRI topics.</li> <li>Lead or provide assurance function of SDG &amp; GRI related initiatives, including but not limed to GHG &amp; flaring reduction, Energy efficiency, waste management, air emissions etc to ensure objectives are delivered.</li> </ul> <p><strong>Monitoring and Reporting</strong></p> <ul> <li>Develop and structure leaders’ ownership of all the sustainability requirements &amp; organize periodic management committee reviews.</li> <li>Lead the consolidation and consistency of sustainability monitoring and reporting across NOC working with internal focal points across the company.</li> <li>Develop Sustainability reports.</li> <li>Benchmarking sustainability performance and make recommendations for improvements.</li> </ul> <p>&nbsp;</p> <p><strong>Sustainability Culture and Capability Building:</strong></p> <ul> <li>Responsible to identify gaps across NOC referential in terms of R&amp;R, propose changes and updates to HSE MS, Processes, KPIs, structures etc</li> <li>Identify internal opportunities / gaps in terms of clean tech, scope , propose more sustainable ways of working and related tools.</li> <li>Develop and sustain engagement with NOC personnel, contractors &amp; contractor leadership in developing a Sustainability culture.</li> <li>Develop and deploy Sustainability related awareness content and campaigns, internally and externally, including Sustainability Day/Week related events, campaigns and recognitions.</li> <li>Develop volunteering structures and administration to expand reach and impact of NOC sustainability related initiatives.</li> </ul> Competencies Delegate Appropriately and Communicate Effectively Demonstrate Adaptability in Managing Complex Situations Demonstrate Learning Agility and Drive Innovation Develop Emotional Intelligence and Cultural Competence Develop Others and Institutionalise Knowledge Develop Talent for the Future NOC Sustainability Facilitate Collaboration and Sense of Community Improve Safety, Technical Proficiency and Results Lead By Example with NOC Values Set Purpose, Strategic Direction and Company Plan Strengthen Accountability and Continuous Improvement Think and Act in Stakeholder-Centric Ways <strong>Education</strong> <ul> <li>University Degree in Engineering</li> </ul> <strong>Certification</strong> <ul> <li>Project Management Professional certification preferred.</li> <li>Sustainability related certifications/ trainings (GRI reporting Certifications / trainings on management systems, auditing, etc)</li> </ul> <strong>Experience</strong> <ul> <li>15+ years of experience in Oil and Gas industry</li> <li>Ability to work with senior stakeholders and demonstrate skill in requirements gathering</li> <li>Strong analytical skills, familiarity with business case development.</li> <li>Consensus builder, comfortable to work with unfamiliar functions and personnel with diverse expertise.</li> <li>Build trusting relationships.</li></ul>

Job Description Crystal Oilfield Services, a leading Middle East Oil & Gas EPC company with over two decades of industry experience, is hiring an Estimation Engineer to join our Qatar operations. Through our Qatar entity and subsidiary CVSF, we deliver Engineering, Procurement & Construction solutions for major industrial and Oil & Gas projects across Qatar and the GCC.<br>We're looking for someone who can independently manage the full estimation cycle: BOQ → Quantity Take-Off → Vendor Quotations → Cost Analysis → Tender Pricing → Commercial Evaluation.<br>Key Responsibilities Prepare detailed cost estimates, BOQs and quantity take-offs for Oil & Gas EPC projects in Qatar Review tender documents, engineering drawings, specifications and scope of work Prepare competitive and accurate tender pricing Conduct market research, cost analysis and price benchmarking in the Qatar market Obtain, evaluate and analyze vendor and subcontractor quotations Coordinate with Engineering, Procurement and Construction teams for technical/commercial input Support preparation and submission of tenders and commercial bids Participate in vendor/subcontractor negotiations and commercial evaluations Maintain and update estimation cost databases and pricing records Identify project risks, cost-saving opportunities and support value engineering<br>Requirements Bachelor's Degree in Civil Engineering or related discipline Proven experience in Oil & Gas / EPC / Industrial Construction Estimation Strong background in BOQ preparation, quantity take-off and cost estimation Solid knowledge of civil construction methodologies and industry standards Experience managing vendors, subcontractors and quotations Strong negotiation and commercial evaluation skills Familiarity with Qatar market pricing highly preferred Prior Oil & Gas / EPC project experience in Qatar is a strong advantage Excellent MS Excel / MS Office skills ERP or cost-management software experience is a plus Strong analytical and problem-solving abilities Excellent English communication skills Ability to work under pressure and meet tender deadlines<br>⚠️ Candidates without relevant Oil & Gas / EPC estimation experience are not encouraged to apply.

About Us:Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!<br>About the Role:The Senior Manager Planning & Reporting is accountable for leading Ooredoo Qatar's end-to-end financial planning, budgeting, forecasting, and performance reporting activities. The role ensures timely, accurate, and insightful financial information is delivered to Business Units, Executive Management, and Ooredoo Group, while owning and continuously enhancing the financial reporting and planning framework. The position drives strong financial governance,transparency, and the adoption of advanced analytics, automation, and digital technologies to enable effective decision-making for internal and external stakeholders.<br>Functional Context:Finance plays a critical role in the day-to-day operations and more importantly the strategic management and growth of the Ooredoo group, it oversees day to day operations within Qatar,and supports all M&A activities at Group level, undertaking or overseeing all financial due diligence etc. In the process in order to ensure the groups growth plans are managed from afinancial perspective and group profit targets are achieved within an acceptable level of risk. The department is tasked with the management of all customer bill generation, the management of collections whilst maintaining agreed levels of customer satisfaction and limiting the company’s exposure to risk. It supports the division by achieving the balance between debt recovery and company image by planning, motivation and control.<br>Role Accountabilities:• Own and lead Ooredoo Qatar’s end-to-end financial planning cycle including the AoP and BP, budgeting, forecasting as per the set process and Group's planning instructions.• Lead the Management reporting processes by producing weekly, monthly, quarterly reports for Ooredoo Qatar management and submissions to Group's requirements• Drive the annual budget and rolling forecast cycles, ensuring alignment with strategic objectives and strong financial discipline.• Ensure robust financial controls, governance, and data integrity across planning and reporting activities, in compliance with IFRS and internal policies.• Lead budget allocation to BUs, enforce budgetary controls, and provide monthly variance analysis with clear explanations and corrective actions.• Designs and structures the reports of financials and non-financials to the needs of the management team and the different BUs.• Produces on time with high accuracy all necessary reports and automates as much as possible from the process.• Shares results of financial performance with BUs, discusses with them recommendation and shares results with management.• Segment/product profitability analysis• Partner closely with Business Units as a trusted finance advisor, challenging assumptions and supporting commercial decisions.• Coordinate with relevant stakeholders on corporate scorecard design, target setting, performance tracking, and evaluation process in alignment with strategic priorities.• Drive the adoption of digital tools, automation, and advanced analytics to improve efficiency and insight generation.• Lead, coach, and develop the Planning & Reporting team, fostering a high-performance and future-ready finance capability.<br>Minimum Entry Qualifications:Master's Degree in Finance or Accounting or Business Administration<br>Minimum Experience, Essential Knowledge & Skills:10 years' experience in a similar role. Experience in working on financial reporting for a large telecommunications company