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<p>Provides technical, administrative and coordination support to the Logistics Division Manager, and other team members, with regards to Offices and Temporary Support Facilities. Interfaces with RLC and LNG on administrative and operational activities (e.g. permits, etc.) as required. Coordinate with Logistics Division Manager for COMPANY Doha and project site staff mobilization plans and liaise with Project team to ensure timely site coverage. Including office allocation and pass. Manage daily office operations and administrative activities; Maintain office policies, procedures, and records; Coordinate office supplies, equipment, and inventory management; Ensure office spaces are organized, well-maintained, and adequately stocked. Coordinate office maintenance, repairs, and facility-related services; Liaise with landlords, building management, and service providers. Monitor office health, safety, and compliance requirements; Ensure meeting rooms and common areas are properly maintained. Coordinate office vendors and service providers; Monitor vendor performance and contract compliance Serve as the first point of contact for office-related employee requests. Bachelor's degree in Business, Accounting, Commercial, Marketing, Sciences, Engineering, Project Management, Supply Chain Management, Law, Communication, Technologies, Mathematics, and Statistics 8 years' experience in business related function or discipline, including 4 years in the Oil and Gas industry. Robust administrative proven experience. Good knowledge of Project Execution- a bonus International experience, especially in Qatar or the Middle East, is preferred. Furthermore, ideal candidates will have experience working in RLIC and large-scale projects. May hold a valid driving license. Undertakes complex tasks and acts as a source of guidance for staff and internal customers. Is expected to handle all but the most complex problems and difficulties that might arise. Good knowledge and use of MS office (Word, Excel) Takes initiatives, based on experience gained, to deliver timely and cost-effective service. Works independently within established procedures, plans and budgets and contributes to the development of these. Has autonomy over scheduling and planning of own work; organizes efforts of work group to achieve overall efficiency.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business, Accounting, Commercial, Marketing, Sciences, Engineering, Project Management, Supply Chain Management, Law, Communication, Technologies, Mathematics, and Statistics 8 years' experience in business related function or discipline, including 4 years in the Oil and Gas industry. Robust administrative proven experience. Good knowledge of Project Execution- a bonus International experience, especially in Qatar or the Middle East, is preferred. Furthermore, ideal candidates will have experience working in RLIC and large-scale projects. May hold a valid driving license.</p>
<p>Provide administrative and secretarial support to management and departmental teams. Manage incoming and outgoing correspondence, emails, telephone calls, and office communications. Schedule appointments, meetings, and conference calls, and maintain calendars for managers and supervisors. Prepare, format, and distribute reports, presentations, letters, and other business documents. Maintain and update filing systems, records, databases, and document control registers. Organize meetings, prepare meeting agendas, take minutes, and follow up on action items. Coordinate travel arrangements, accommodation bookings, and expense documentation when required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong organizational and multitasking skills.</li><li>Ability to assist senior staff with scheduling, correspondence, and project documentation.</li><li>Proficiency in office software (e.g., MS Office, Project Management tools).</li></ul>
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<span></span><p>The <b>Team Lead – IT Helpdesk / On-Site Support</b> will be responsible for supervising day-to-day IT support operations and ensuring timely resolution of user incidents and service requests. The role involves managing helpdesk and on-site support teams, monitoring ticket queues, handling escalations, maintaining shift coverage, and ensuring compliance with SLAs, ITIL processes, and service quality standards.<br></p><br><p>The Team Lead will also support staff training, performance monitoring, reporting, knowledge-base updates, and coordination with the Service Delivery Manager to maintain smooth and effective IT support operations.<br></p><br><br><span>Requirements</span><ul><li>Bachelor’s Degree in Information Technology, Computer Science, or a related field.<br></li><li>Minimum <b>5–7 years</b> of experience in IT Helpdesk, Service Desk, Desktop Support, or IT Support operations.<br></li><li>At least <b>1–2 years of experience</b> in a team lead or supervisory role.<br></li><li>Proven experience managing IT support teams, shift schedules, ticket queues, and technical escalations.<br></li><li>Strong knowledge of incident management, service request management, escalation procedures, and SLA monitoring.<br></li><li>Hands-on experience with ITSM or ticketing systems; <b>SMAX experience is preferred</b>.<br></li><li>Good knowledge of Windows operating systems, Microsoft Office 365, Microsoft Teams, and desktop troubleshooting.<br></li><li><b>ITIL certification is mandatory</b>.<br></li><li>Strong leadership, problem-solving, reporting, and customer-service skills.<br></li><li>Fluent in <b>Arabic and English</b>, both written and spoken.<br></li><li>Willingness to work in a rotational shift environment, including weekends and public holidays.<br></li></ul><br><br><br><br><br><br><br><br><br> </div>
<p>This role provides project management and administrative support to the Project Manager in delivering Digital Transformation and AI initiatives. The role assists in coordinating project activities, maintaining project documentation, supporting governance and reporting, and ensuring effective communication between business stakeholders, technical teams, and external vendors. Key Responsibilities: Support the Project Manager in planning, coordinating, and monitoring multiple Digital Transformation and AI projects. Track project schedules, milestones, action items, and deliverables. Coordinate project meetings, prepare agendas, capture meeting minutes, and follow up on action items. Coordinate communication between business stakeholders, technical teams, consultants, and vendors to ensure timely completion of project activities. Prepare and maintain project documentation including Project Initiation Documents (PIDs), project plans, meeting minutes, action registers, RAID logs, and status reports. Support project governance activities by maintaining project trackers, documentation repositories, and reporting artefacts. Assist in coordinating vendor engagements, workshops, business requirement discussions, and project-related activities. Prepare weekly and monthly project status reports, dashboards, and management presentations. Maintain project records, documentation, and collaboration sites using Microsoft tools such as SharePoint, Teams, and Office applications. Provide general administrative and coordination support to ensure successful project delivery.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Skills and Qualifications: Experience supporting project delivery within Digital Transformation, IT, or Business projects. Strong organizational, coordination, and time management skills. Excellent written and verbal communication skills. Experience preparing project documentation, reports, and presentations. Ability to coordinate multiple stakeholders and manage competing priorities. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, and Teams). Experience with SharePoint, Power BI, or project management tools is desirable. Knowledge of Agile and Waterfall project delivery methodologies is an advantage. Exposure to Digital Transformation, AI, Data Analytics, SAP, Microsoft Power Platform, or enterprise technology projects is desirable.</p>
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<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span><span><span>Responsible for planning and directing all Engineering, Technical Support, Testing & Commissioning, Inspection, and Handing over in coordination with the Commissioning Manager and as per company Quality and Customer Care standards of fire and life safety systems.</span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span>Responsible for planning and controlling testing and commissioning work of assigned projects and jobs in process as per the terms of agreement and contract.</span></span></span></p><br>
<p><span><span><span>Ensure that all the requirements concerning testing and commissioning aspects of fire and life safety systems of the projects are fully covered and implemented as per the project requirements.</span></span></span></p><br>
<p><span><span><span>Work closely with the FA management team to set and/or implement policies, procedures, and systems and to follow through with implementation.</span></span></span></p><br>
<p><span><span><span>Developing and implementing comprehensive work plans and procedures.</span></span></span></p><br>
<p><span><span><span>Ensure strict compliance with quality, health and safety, and environmental management systems.</span></span></span></p><br>
<p><span><span><span>Keep logs and report on daily activities to comply with local authorities. </span></span></span></p><br>
<p><span><span><span>Develop and follow testing and commissioning procedures and ensure implementation of those procedures through the Commissioning team to comply with local QCDD regulations and international codes and standards.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span>Ensure work complies with codes, NFPA standards, Regulations & permits.</span></span></span></p><br>
<p><span><span><span>Ensure strict compliance with quality, health and safety and environmental management system</span></span></span></p><br>
<p><span><span><span>Review the shop drawings and confirm that nothing is missing as per specifications mentioned in the agreement/contracts and other project documents.</span></span></span></p><br>
<p><span><span><span><span><span>Engineering at the main office and co-ordinate with technical/engineering team at the main office.</span></span></span></span></span></p><br>
<p><span><span><span>Maintain local authority specifications/standards and requirements.</span></span></span></p><br>
<p><span><span><span><span><span>Project coordination as necessary, especially the mimic panels, smoke panels, any kind of calculations, schematic diagram, shop drawing, C &E Matrix etc.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Provide complete solution, System Design, and Configuration to the Customer/ Client</span></span></span></span></span></p><br>
<p><span><span><span>Coordinate continuously with the commissioning manager and wherever necessary take required measures to complete maintenance and other required services.</span></span></span></p><br>
<p><span><span><span>Active involvement in data gathering for engineering/automation reports and root cause analysis</span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span>UPDA (engineering registration certificate).</span></span></span></p><br>
<p><span><span><span>QCDD (certified fire engineer).</span></span></span></p><br>
<p><span><span><span>NFPA 72 , NFPA 101 .</span></span></span></p><br>
<p><span><span><span>Fire systems manufacture certification (Carrier Fire System, EST3, EST4, Xtralis, AP sensing).</span></span></span></p><br>
<p><span><span><span>Project software like Auto-cad, and Primavera and advanced level of computer office skills.</span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>7+ years’ experience in fire and life safety systems in a commissioning environment.</span></span></span></p><br>
<p><span><span><span>5+ years’ GCC experience (preferred)</span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Electrical ELV design L3<br>Electrical lighting design L3<br>Electrical load diagrams / schedules and calculation L3<br>Electrical power design L3<br>Leadership<br>Quality<br>Resilience<br>Voltage drop calculation L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Electrical Engineering or Mechanical Engineering<br><br><br><br>
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<p>We are hiring for a client : General Services Manager</p><p><br></p><p>Job Purpose Summary:</p><p><br></p><p>The General Services Manager is responsible for overseeing all administrative and support services, including office management, non-core procurement, facilities support for headquarters, government relations support (PRO), and vendor coordination. This role ensures that internal operations run efficiently, supporting all departments with the necessary infrastructure, services, and administrative functions. The position plays a key role in maintaining a productive work environment and ensuring compliance with administrative policies and procedures.</p><p><br></p><p><br></p><p>Detailed R&R:</p><ul><li>Administration & Office Management:</li><li>Oversee daily office operations and administrative services across the company's headquarters.</li><li>Ensure a professional, efficient, and well-maintained working environment.</li><li>Manage office space allocation, meeting rooms, and general workplace services.</li><li>Supervise administrative staff and ensure service quality.</li><li>Implement and maintain administrative policies and procedures.</li><li>General Services & Support Operations:</li><li>Manage non-core services, including cleaning, security, office supplies, and utilities for headquarters.</li><li>Ensure availability of required resources to support daily business operations.</li><li>Coordinate with service providers to maintain service standards.</li><li>Monitor service performance and implement improvements.</li><li>Ensure alignment with company standards and expectations.</li><li>Procurement & Vendor Management (Non-Core):</li><li>Oversee non-core procurement activities, including sourcing and purchasing of office-related goods and services.</li><li>Manage vendor relationships and ensure cost-effective service delivery.</li><li>Review quotations, contracts, and service agreements for administrative services.</li><li>Ensure compliance with procurement policies and procedures.</li><li>Monitor vendor performance and service quality.</li><li>Government Relations & Compliance Support:</li><li>Oversee PRO and government-related services, including licenses, permits, and official documentation.</li><li>Ensure timely processing of government transactions and approvals.</li><li>Maintain compliance with local regulations related to administrative operations.</li><li>Coordinate with government authorities as required.</li><li>Support departments in handling regulatory requirements.</li><li>Planning, Budgeting & Performance Management:</li><li>Prepare and manage the General Services budget, ensuring cost control and efficiency.</li><li>Monitor operational expenses and identify cost-saving opportunities.</li><li>Develop KPIs and performance metrics for administrative services.</li><li>Provide regular reports to the CAO on service performance and operational efficiency.</li><li>Drive continuous improvement in administrative processes and service delivery.</li></ul><p><br></p><p><br></p><p>Skills:</p><ul><li>Technical / Functional Skills:</li><li>Office and administrative management.</li><li>Vendor and service provider management.</li><li>Procurement processes (non-core services).</li><li>Budgeting and cost control.</li><li>Knowledge of local regulatory requirements.</li><li>Professional Skills:</li><li>Leadership and team management.</li><li>Strong organizational and coordination skills.</li><li>Communication and stakeholder management.</li><li>Problem-solving and decision-making ability.</li><li>Ability to manage multiple services and priorities.</li></ul><p><br></p><p><br></p><p><strong>Education & Professional Certificates</strong></p><p><br></p><p>Education:</p><p>Bachelor's degree in business administration, Management, Public Administration, or similar field.</p><p><br></p><p><br></p><p>Certificates:</p><p>Preferred Certifications include:</p><ul><li>Procurement or supply chain certification</li></ul><p><br></p><p><br></p><p>Computer Literacy:</p><ul><li>Computer literate.</li><li>Proficiency in:</li><li>MS Office</li><li>ERP or administrative systems.</li></ul><p><br></p><p>Languages:</p><p>English. Arabic is a plus.</p><p><br></p><p>Experience</p><ul><li>8–12 years of experience in administration, general services, or facilities management.</li><li>Minimum 3–5 years in a managerial role.</li><li>Experience in corporate or real estate environments is preferred.</li></ul><p><br></p>
Job Title: Executive Assistant<br><br>Job Code: MF0006<br><br>Department: Executive Office<br><br>Reports To: Managing Director<br><br>Overview<br><br>Seeking a proactive and analytical Executive Assistant to support the Managing Director with strategic planning, KPI/KRA management, and operations coordination. This role requires discretion, business acumen, and strong communication skills.<br><br>Key Responsibilities<br><br>Develop, track & report KPIs/KRAs across the company.<br><br>Support sales/service ops through data analysis & performance tracking.<br><br>Coordinate cross-functional projects & executive communications.<br><br>Prepare reports, dashboards & presentations for decision-making.<br><br>Maintain confidentiality on sensitive matters.<br><br>Requirements<br><br>Bachelor’s degree (MBA preferred).<br><br>4–7 years’ experience in EA, Ops Analyst, or Business Coordinator roles.<br><br>Strong with KPIs, business planning, and MS Office (Excel, Power Point).<br><br>Analytical, organized, and detail-oriented.<br><br>AI tools or dashboard experience is a plus.<br><br>Preferred<br><br>Experience working with senior executives or founders.<br><br>Knowledge of strategy, performance, or process improvement.<br><br>Apply Now<br><br>Your name Your email Phone Number Your message (optional) Note:You will not be considered if you do not submit your resume.
Public Markets Research Analyst US & Global Equities <br>Position Title Public Markets Research Analyst — US & Global Equities Location Doha, Qatar Employment Type Full-Time Reports To Principal / Head of Investments <br><br>About the Role <br>We are seeking a Public Markets Research Analyst to lead research and idea generation across US and global equities for a private family office’s public markets allocation. The role blends fundamental equity research with quantitative/systematic methods, and requires working knowledge of fund vehicles (ETFs, mutual funds, hedge funds) for both direct security selection and light manager due diligence. The ideal candidate brings process discipline from a quantitative hedge fund, asset manager, or institutional research background, adapted to a lean, principal-led environment. <br>Key Responsibilities <br>Conduct fundamental and quantitative research on US and global equities; maintain a coverage list / idea pipeline Build and maintain financial models — DCF, comparables, scenario/sensitivity analysis — for individual securities and sectors Apply quantitative techniques (factor screening, backtesting, mean-variance/portfolio optimization) to support security selection and portfolio construction Track and evaluate third-party fund vehicles (ETFs, mutual funds, hedge funds) relevant to the family office’s public markets exposure, including basic manager due diligence Monitor macro developments, sector rotation, and thematic trends in global equities and translate them into actionable views Prepare concise investment notes, research memos, and recommendations for the principal Monitor portfolio performance, attribution, and risk metrics against relevant benchmarks Use data platforms (Bloomberg, Capital IQ, Fact Set, Visible Alpha, or similar) for data gathering, screening, and analysis Present findings clearly, adapting depth and complexity to a non-analyst principal audience <br>Qualifications <br>Bachelor’s degree in Finance, Economics, Business, or a related field (Masters Degree is a plus) CFA Charter (or substantial progress, e.g. Level II/III passed) strongly preferred Minimum 3+ years’ relevant experience in equity research, portfolio management, or a quantitative/systematic investing role; hedge fund, asset manager, or institutional equities research background is a strong plus Strong financial modeling and valuation skills Working knowledge of the fund ecosystem — mutual funds, ETFs, hedge funds — including basic manager/fund due diligence Product knowledge of structured notes / structured products — e.g. FCNs, Phoenix autocallables, step-down notes, accumulators/decumulators — including payoff mechanics, risk profile, and suitability assessment Exposure to quantitative/systematic investing concepts: factor models, backtesting, portfolio optimization Advanced Excel; familiarity with Bloomberg, Capital IQ, Fact Set, or similar platforms Excellent written and verbal English communication <br>Personal Attributes <br>Self-directed, comfortable without large team infrastructure (single/multi-family office context) High intellectual curiosity and analytical rigor High integrity and discretion handling sensitive principal/portfolio information Strong ownership mentality — flags risks/opportunities proactively Able to translate institutional-grade process into a lean, fast-moving environment
<strong>Company Description<br><br></strong><strong>Raffles Hotels & Resorts <br><br></strong>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. <br><br><strong>Fairmont Hotels & Resorts <br><br></strong>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><br><strong>About Raffles & Fairmont Doha<br><br></strong>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.<br><br>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.<br><br>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.<br><br>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.<br><br><strong>About The Application Process<br><br></strong>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br><strong>Job Description<br><br></strong>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Executive Office and Quality Manager.<br><br>The Executive Office & Quality Manager provides high-level executive support to the Managing Director while leading the coordination, implementation, and continuous improvement of the hotel’s quality management and sustainability agenda across Raffles & Fairmont Doha.<br><br>Acting as a key partner to the Managing Director and a central point of coordination across the Executive Office, the role ensures effective follow-up on strategic priorities, executive initiatives, and cross-functional actions, while maintaining the highest standards of professionalism, confidentiality, organization, and operational discipline.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Provide high-level executive and administrative support to the Managing Director, ensuring effective management of priorities, schedules, correspondence, meetings, and follow-up actions</li><li>Act as a trusted liaison between the Managing Director, Executive Committee, department heads, corporate stakeholders, owners, and external partners</li><li>Coordinate and follow up on key strategic initiatives, executive decisions, projects, and action plans to ensure timely execution and accountability across the business</li><li>Prepare and coordinate executive presentations, reports, briefing documents, meeting agendas, minutes, and management communications</li><li>Maintain a high level of confidentiality and discretion when handling sensitive business, operational, financial, and personnel information</li><li>Support the Managing Director in maintaining effective governance, communication, and coordination across Raffles & Fairmont Doha</li><li>Lead the development, implementation, and continuous improvement of the hotel’s Quality Management System in alignment with brand standards, company objectives, and relevant industry requirements</li><li>Establish and maintain quality standards, procedures, tools, and monitoring mechanisms across hotel operations</li><li>Drive a culture of service excellence and continuous improvement through regular quality reviews, audits, inspections, and performance analysis</li><li>Monitor guest feedback, quality indicators, audit results, and operational performance<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What will you bring to this role?<br><br></strong><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, Quality Management, Sustainability, or a related field</li><li>Minimum 5–7 years of relevant experience in luxury hospitality, hotel operations, executive office, quality management, or a similar leadership role</li><li>Previous experience supporting a General Manager, Managing Director, Hotel Manager, or senior executive in a high-profile hospitality environment</li><li>Strong understanding of luxury hospitality standards, quality assurance frameworks, guest experience, and operational excellence</li><li>Demonstrated experience in developing, implementing, and maintaining quality management systems, standards, and continuous improvement initiatives</li><li>Practical knowledge of sustainability principles, environmental initiatives, and responsible business practices within the hospitality industry</li><li>Experience coordinating internal, brand, corporate, or external audits and managing corrective action plans</li><li>Strong project management, organizational, analytical, and reporting skills with the ability to manage multiple priorities and deadlines</li><li>Excellent written and verbal communication skills, with the ability to interact confidently with senior executives and stakeholders</li><li>High level of professionalism, discretion, confidentiality, and sound judgment</li><li>Strong proficiency in Microsoft Office, particularly PowerPoint, Excel, Word, and Outlook</li><li>Fluency in English is essential; additional languages are an advantage</li><li>Strong leadership and influencing skills, with the ability to drive initiatives across multiple departments without direct reporting authority</li><li>Experience within a luxury or internationally branded hotel environment is highly desirable</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized<br><br></li></ul>Additional Information<br><br><strong>Employee Benefits<br><br></strong>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br><strong>Our Values <br><br></strong>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. <br><br>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging: We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. <br><br>Integrity: We build trust through mutual respect and being authentic.<br><br><strong>Diversity & Inclusion <br><br></strong>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
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<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts </strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>Fairmont Hotels & Resorts </strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. </p><br><p><strong>About Raffles & Fairmont Doha </strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together. </p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection. </p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler. </p><br><p>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day. </p><br><p><strong>About the Application Process </strong></p><br><p>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. </p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Executive Office and Quality Manager.</p><br><p>The Executive Office & Quality Manager provides high-level executive support to the Managing Director while leading the coordination, implementation, and continuous improvement of the hotel’s quality management and sustainability agenda across Raffles & Fairmont Doha.</p><br><p>Acting as a key partner to the Managing Director and a central point of coordination across the Executive Office, the role ensures effective follow-up on strategic priorities, executive initiatives, and cross-functional actions, while maintaining the highest standards of professionalism, confidentiality, organization, and operational discipline.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Provide high-level executive and administrative support to the Managing Director, ensuring effective management of priorities, schedules, correspondence, meetings, and follow-up actions</li><li>Act as a trusted liaison between the Managing Director, Executive Committee, department heads, corporate stakeholders, owners, and external partners</li><li>Coordinate and follow up on key strategic initiatives, executive decisions, projects, and action plans to ensure timely execution and accountability across the business</li><li>Prepare and coordinate executive presentations, reports, briefing documents, meeting agendas, minutes, and management communications</li><li>Maintain a high level of confidentiality and discretion when handling sensitive business, operational, financial, and personnel information</li><li>Support the Managing Director in maintaining effective governance, communication, and coordination across Raffles & Fairmont Doha</li><li>Lead the development, implementation, and continuous improvement of the hotel’s Quality Management System in alignment with brand standards, company objectives, and relevant industry requirements</li><li>Establish and maintain quality standards, procedures, tools, and monitoring mechanisms across hotel operations</li><li>Drive a culture of service excellence and continuous improvement through regular quality reviews, audits, inspections, and performance analysis</li><li>Monitor guest feedback, quality indicators, audit results, and operational performance</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, Quality Management, Sustainability, or a related field</li><li>Minimum 5–7 years of relevant experience in luxury hospitality, hotel operations, executive office, quality management, or a similar leadership role</li><li>Previous experience supporting a General Manager, Managing Director, Hotel Manager, or senior executive in a high-profile hospitality environment</li><li>Strong understanding of luxury hospitality standards, quality assurance frameworks, guest experience, and operational excellence</li><li>Demonstrated experience in developing, implementing, and maintaining quality management systems, standards, and continuous improvement initiatives</li><li>Practical knowledge of sustainability principles, environmental initiatives, and responsible business practices within the hospitality industry</li><li>Experience coordinating internal, brand, corporate, or external audits and managing corrective action plans</li><li>Strong project management, organizational, analytical, and reporting skills with the ability to manage multiple priorities and deadlines</li><li>Excellent written and verbal communication skills, with the ability to interact confidently with senior executives and stakeholders</li><li>High level of professionalism, discretion, confidentiality, and sound judgment</li><li>Strong proficiency in Microsoft Office, particularly PowerPoint, Excel, Word, and Outlook</li><li>Fluency in English is essential; additional languages are an advantage</li><li>Strong leadership and influencing skills, with the ability to drive initiatives across multiple departments without direct reporting authority</li><li>Experience within a luxury or internationally branded hotel environment is highly desirable</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits </strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. </p><br><p><strong>Our Values </strong></p><br><p>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. </p><br><p>Belonging: We celebrate our differences. We support each other and we always stand together. </p><br><p>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity: We build trust through mutual respect and being authentic. </p><br><p><strong>Diversity & Inclusion </strong></p><br><p>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
Daikin Middle East & Africa is a subsidiary of Daikin Industries Ltd. and the leading provider of heating, cooling, ventilation, air purification, and refrigeration technology. The company designs, manufactures and brings to market a broad portfolio of equipment, as well as tailor-made solutions for residential, commercial, and industrial purposes in Europe, Middle East, and Africa (EMEA). To date, Daikin EMEA has over 12 000 employees across more than 59 consolidated subsidiaries. It has 12 major manufacturing facilities based in Belgium, the Czech Republic, Germany, Italy, Spain, Turkey, Austria, and the UK. Our aim is to drive sustainable and effective solutions, sparking a good climate for the generations to come. And all this can only be achieved because of our People.<br><br>About The Role<br><br>The Administration & Business Support Coordinator will support the day-to-day operations of Daikin Qatar. The role combines office administration, front-office coordination, support to the Managing Director, and selected marketing activities. You will work closely with internal teams, customers, suppliers, and other stakeholders to ensure smooth and professional business operations.<br><br>How You Will Make An Impact<br><br>You will play an important role in ensuring the smooth and efficient operation of the office while providing professional support to management and internal teams. You will also contribute to selected marketing and business activities, helping strengthen Daikin’s brand presence and customer experience.<br><br>Administration & Office Support<br><br>Manage the reception area and welcome guests and visitors professionally. Handle incoming calls, emails, correspondence, and general inquiries. Coordinate visitor arrangements, meetings, hospitality, couriers, and deliveries. Provide day-to-day administrative support to internal departments. Assist with office supplies, documentation, records, and general office coordination. Coordinate with suppliers and service providers as required.<br><br>Executive Support<br><br>Provide administrative and coordination support to the Managing Director. Assist with meeting arrangements, scheduling, correspondence, and follow-up activities. Coordinate with internal teams and external stakeholders on assigned matters.<br><br>Marketing Support<br><br>Support dealer showrooms and sales channels with marketing materials and product visibility. Assist with social media and digital content coordination. Support marketing campaigns, events, exhibitions, and promotional activities. Coordinate with agencies, suppliers, and internal teams for marketing-related activities.<br><br>What You Need To Succeed<br><br>Bachelor's degree or diploma in Business Administration, Marketing, Communications, or a related field. Minimum 3 years of relevant experience in administration, office coordination, business support, or marketing support. Previous experience in a corporate or multinational environment is an advantage. Strong communication and interpersonal skills in English and Arabic. Good proficiency in Microsoft Office, particularly Word, Excel, and Outlook. Professional appearance and customer-oriented attitude. Strong organizational skills and attention to detail. Ability to manage multiple tasks, prioritize effectively, and work under pressure. Proactive, reliable, and comfortable working with different teams and stakeholders.<br><br>Good climate starts with people <br><br>Our employees are the beating heart of our company. At Daikin, you get to work in a positive environment backed by trust, creativity and continuous improvement. Together, we create our top-quality solutions by empowering talented teams. You will get plenty of opportunities to learn and grow. We are deeply committed to a diverse and inclusive workplace culture that reflects the communities we serve. Good climate starts with people.
<h2 class="h5">Job description</h2>
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<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Door Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Ensure guests are greeted appropriately upon arrival in a warm manner<br>• Open car doors for arriving and departing guests and escort them to the lobby<br>• Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request<br>• Forward all guest complaints or problems to the manager on duty<br>• Ensure that an effective handover is made between duty shifts <br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times<br>• Establish, promote and maintain good public relation while meeting or exceeding guest expectations</p> </div>
Company Description AAIG Holding is a conglomerate which invest in many sectors in Qatar and Abroad. Role Description The Recruitment & Admin Assistant is a full-time, on-site role in Doha, Qatar. This role supports recruitment activities by coordinating job postings, screening applications, scheduling interviews, and maintaining candidate records. The assistant collaborates with hiring managers to organize onboarding, prepare employment documentation, and ensure new team members receive necessary information and materials. Administrative duties include managing correspondence, handling phone calls, maintaining files, preparing reports, and supporting executive-level administrative tasks when needed. The role also involves updating databases, assisting with staff records, and helping ensure smooth day-to-day office operations in line with company policies and procedures. Qualifications Strong Administrative Assistance and Clerical Skills to manage documents, records, and daily office tasks efficiently. Professional Phone Etiquette and Communication skills to handle inquiries, coordinate with candidates, and support internal and external stakeholders. Experience in Executive Administrative Assistance or similar roles, with the ability to support managers and handle confidential information appropriately. Proficiency with office software (e.g., MS Office or equivalent) and basic HR or recruitment systems. Attention to detail, strong organizational skills, and the ability to prioritize tasks in a fast-paced environment. Ability to work on-site full time in Doha, Qatar, and collaborate effectively with a diverse team. Previous experience in recruitment, HR support, or hospitality administration is an advantage. Relevant diploma or degree in Business Administration, Human Resources, or a related field preferred.
The <strong>Buyer</strong> handles cradle-to-grave acquisition of Program commodity and service requirements. Provides necessary support to the USCENTAF GPMS Program. Adheres to all aspects of company policies/procedures, prime contract requirements, Federal Acquisition Regulations (FAR)/Department of Defense FAR Supplement (DFAR) and ISO requirements. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).<br><br><strong>Principal Accountabilities<br><br></strong><ul><li>Under the direction of the Procurement Manager/Site Manager and in accordance with Standard Operating Procedures (SOPs), is responsible for the review and actioning of all assigned requests for locally purchased materials, goods, equipment and supplies; ensuring that adequate competition is obtained and purchase orders are correctly prepared and submitted; and that all progression to receipt of goods is carried out. </li><li>Checks Purchase Requests (PRs) for full approvals and charge codes. </li><li>Conducts pre-bid conferences, prepares and issue Request for Quotations (RFQs) and assists in the preparation/issuance of Invitation for Bids (IFB) and Request for Proposals (RFPs) to vendors, reviews and evaluates offers and vendors, conducts negotiations, prepares memos and necessary determinations for file. </li><li>Prepares final contractual instruments (subcontracts/purchase orders/BPAs) including incorporation of all necessary flow down clauses from the prime contract for management approval and award. Awards within the limits of delegated procurement authority. </li><li>Accomplishes contract administration duties during vendor execution including, but not limited to, writing of modifications, maintaining files, verifying timely vendor execution, verifying receipt of services/supplies, payment verification and accomplishing closeout procedures. </li><li>Maintains and/or assists with the maintenance of all files and data relating to Purchase Orders (POs), Blanket Purchase Agreements (BPAs) as applicable. </li><li>Interfaces with functional organizations/vendors to obtain information regarding products, quality, price and delivery. </li><li>Obtains pricing information and conducts market surveys for proposal development and management initiatives. </li><li>Responsible for the sourcing of new vendors to promote competition to the maximum possible extent. </li><li>May be required to maintain and control the department Petty Cash fund in accordance with established procedures. </li><li>Determines and resolves any defects of purchased goods. </li><li>Conducts all business activities in a proper and ethical manner so that no conflict of interest, real or implied, can be construed. </li><li>Compiles/develops reports as directed by the Procurement Manager/Site Manager. </li><li>Must be generally familiar with the prime contract, FAR and DFAR. </li><li>Provides training for BPA and SMA authorized uses at PMO or Site as needed. </li><li>Performs other duties as assigned including TDY to other sites as the business requires. </li><li>Performs other duties as assigned. </li><li>Works in normal office environment. <br><br></li></ul><strong>Minimum Requirements<br><br></strong><ul><li>Must have outstanding customer service and organizational skills and be able to understand, speak, read and write English at an advanced level. </li><li>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs. </li><li>Must be familiar with or able to comprehend and conform to all US Government procurement procedures. </li><li>Must possess a valid home country driver's license and ability to obtain host nation driver's license. </li><li>High School diploma or equivalent required. </li><li>Light to moderate lifting as required carried out in an office environment. </li><li>Must be able to travel domestically and internationally. <br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>Prefer two (2) years of purchasing experience, preferably with a technical background.</li></ul>
<p>The Buyer handles cradle-to-grave acquisition of Program commodity and service requirements. Provides necessary support to the USCENTAF GPMS Program. Adheres to all aspects of company policies/procedures, prime contract requirements, Federal Acquisition Regulations (FAR)/Department of Defense FAR Supplement (DFAR) and ISO requirements. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS). Principal Accountabilities Under the direction of the Procurement Manager/Site Manager and in accordance with Standard Operating Procedures (SOPs), is responsible for the review and actioning of all assigned requests for locally purchased materials, goods, equipment and supplies; ensuring that adequate competition is obtained and purchase orders are correctly prepared and submitted; and that all progression to receipt of goods is carried out. Checks Purchase Requests (PRs) for full approvals and charge codes. Conducts pre-bid conferences, prepares and issue Request for Quotations (RFQs) and assists in the preparation/issuance of Invitation for Bids (IFB) and Request for Proposals (RFPs) to vendors, reviews and evaluates offers and vendors, conducts negotiations, prepares memos and necessary determinations for file. Prepares final contractual instruments (subcontracts/purchase orders/BPAs) including incorporation of all necessary flow down clauses from the prime contract for management approval and award. Awards within the limits of delegated procurement authority. Accomplishes contract administration duties during vendor execution including, but not limited to, writing of modifications, maintaining files, verifying timely vendor execution, verifying receipt of services/supplies, payment verification and accomplishing closeout procedures. Maintains and/or assists with the maintenance of all files and data relating to Purchase Orders (POs), Blanket Purchase Agreements (BPAs) as applicable. Interfaces with functional organizations/vendors to obtain information regarding products, quality, price and delivery. Obtains pricing information and conducts market surveys for proposal development and management initiatives. Responsible for the sourcing of new vendors to promote competition to the maximum possible extent. May be required to maintain and control the department Petty Cash fund in accordance with established procedures. Determines and resolves any defects of purchased goods. Conducts all business activities in a proper and ethical manner so that no conflict of interest, real or implied, can be construed. Compiles/develops reports as directed by the Procurement Manager/Site Manager. Must be generally familiar with the prime contract, FAR and DFAR. Provides training for BPA and SMA authorized uses at PMO or Site as needed. Performs other duties as assigned including TDY to other sites as the business requires. Performs other duties as assigned. Works in normal office environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Must have outstanding customer service and organizational skills and be able to understand, speak, read and write English at an advanced level. Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs. Must be familiar with or able to comprehend and conform to all US Government procurement procedures. Must possess a valid home country driver's license and ability to obtain host nation driver's license. High School diploma or equivalent required. Light to moderate lifting as required carried out in an office environment. Must be able to travel domestically and internationally. Prefer two (2) years of purchasing experience, preferably with a technical background.</p>
<p>The Buyer handles cradle-to-grave acquisition of Program commodity and service requirements. Provides necessary support to the USCENTAF GPMS Program. Adheres to all aspects of company policies/procedures, prime contract requirements, Federal Acquisition Regulations (FAR)/Department of Defense FAR Supplement (DFAR) and ISO requirements. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p><p>Principal Accountabilities</p><ul><li>Under the direction of the Procurement Manager/Site Manager and in accordance with Standard Operating Procedures (SOPs), is responsible for the review and actioning of all assigned requests for locally purchased materials, goods, equipment and supplies; ensuring that adequate competition is obtained and purchase orders are correctly prepared and submitted; and that all progression to receipt of goods is carried out.</li><li>Checks Purchase Requests (PRs) for full approvals and charge codes.</li><li>Conducts pre-bid conferences, prepares and issue Request for Quotations (RFQs) and assists in the preparation/issuance of Invitation for Bids (IFB) and Request for Proposals (RFPs) to vendors, reviews and evaluates offers and vendors, conducts negotiations, prepares memos and necessary determinations for file.</li><li>Prepares final contractual instruments (subcontracts/purchase orders/BPAs) including incorporation of all necessary flow down clauses from the prime contract for management approval and award. Awards within the limits of delegated procurement authority.</li><li>Accomplishes contract administration duties during vendor execution including, but not limited to, writing of modifications, maintaining files, verifying timely vendor execution, verifying receipt of services/supplies, payment verification and accomplishing closeout procedures.</li><li>Maintains and/or assists with the maintenance of all files and data relating to Purchase Orders (POs), Blanket Purchase Agreements (BPAs) as applicable.</li><li>Interfaces with functional organizations/vendors to obtain information regarding products, quality, price and delivery.</li><li>Obtains pricing information and conducts market surveys for proposal development and management initiatives.</li><li>Responsible for the sourcing of new vendors to promote competition to the maximum possible extent.</li><li>May be required to maintain and control the department Petty Cash fund in accordance with established procedures.</li><li>Determines and resolves any defects of purchased goods.</li><li>Conducts all business activities in a proper and ethical manner so that no conflict of interest, real or implied, can be construed.</li><li>Compiles/develops reports as directed by the Procurement Manager/Site Manager.</li><li>Must be generally familiar with the prime contract, FAR and DFAR.</li><li>Provides training for BPA and SMA authorized uses at PMO or Site as needed.</li><li>Performs other duties as assigned including TDY to other sites as the business requires.</li><li>Performs other duties as assigned.</li><li>Works in normal office environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Must have outstanding customer service and organizational skills and be able to understand, speak, read and write English at an advanced level.</p><p>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum Power Point, Excel and Word programs.</p><p>Must be familiar with or able to comprehend and conform to all US Government procurement procedures.</p><p>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</p><p>High School diploma or equivalent required.</p><p>Light to moderate lifting as required carried out in an office environment.</p><p>Must be able to travel domestically and internationally.</p><p>Prefer two (2) years of purchasing experience, preferably with a technical background.</p>
Job Description <div> <p> <strong>Job Purpose:</strong> </p> <p>Under the general guidance of the Marketing Manager or any other authorized by the management, the Graphic Designer will be responsible for the execution of Mondrian Doha's Social Media Strategy and programs. This role works closely with Corporate Office to define and implement campaigns that drive awareness, create buzz, grow our reach and support our lifestyle.</p> <p> <strong>Duties & Functions:</strong> </p> <p> <strong>Design & Content Creation</strong> </p> <ul> <li>Design flyers, menus, social media posts, and campaign visuals that reflect Mondrian Doha's brand identity, in collaboration with the Marketing and F&B teams.</li> <li>Create animated content; including flyers, Instagram/Facebook stories, and short video snippets, to boost engagement across social platforms.</li> <li>Develop new grid layouts and creative directions for Mondrian Doha's social profiles alongside the Marketing Manager.</li> </ul> <p> <strong>Photography & Videography Support</strong> </p> <ul> <li>Assist with photo and video shoots, including styling and coordination, to maintain brand consistency across all visual output.</li> </ul> <p> <strong>Cross-Department Collaboration</strong> </p> <ul> <li>Partner with F&B, Rooms, Spa, and other departments to develop fresh creative concepts that strengthen their online visibility and presence.</li> <li>Support the Revenue and Reservations teams with up-to-date digital content for promotions, offers, and guest communications.</li> <li>Participate in brainstorming sessions and creative meetings, contributing ideas aligned with Mondrian s brand voice and visual identity.</li> </ul> <p> <strong>Digital Platforms & Campaign Support</strong> </p> <ul> <li>Design and optimize visuals for email marketing campaigns, websites, intranet, and corporate microsites to improve engagement and conversions.</li> </ul> <p> <strong>General Support</strong> </p> <ul> <li>Attend hotel events and activations as needed, assisting with on-the-ground social media coverage and content capture.</li> <li>Support the broader Marketing team with various initiatives and activations throughout the year.</li></ul></div>
<p>Under the general guidance of the Marketing Manager or any other authorized by the management, the Graphic Designer will be responsible for the execution of Mondrian Doha's Social Media Strategy and programs. This role works closely with Corporate Office to define and implement campaigns that drive awareness, create buzz, grow our reach and support our lifestyle.</p><p>Duties & Functions:</p><ul><li>Design flyers, menus, social media posts, and campaign visuals that reflect Mondrian Doha's brand identity, in collaboration with the Marketing and F&B teams.</li><li>Create animated content; including flyers, Instagram/Facebook stories, and short video snippets, to boost engagement across social platforms.</li><li>Develop new grid layouts and creative directions for Mondrian Doha's social profiles alongside the Marketing Manager.</li><li>Assist with photo and video shoots, including styling and coordination, to maintain brand consistency across all visual output.</li><li>Partner with F&B, Rooms, Spa, and other departments to develop fresh creative concepts that strengthen their online visibility and presence.</li><li>Support the Revenue and Reservations teams with up-to-date digital content for promotions, offers, and guest communications.</li><li>Participate in brainstorming sessions and creative meetings, contributing ideas aligned with Mondrian s brand voice and visual identity.</li><li>Design and optimize visuals for email marketing campaigns, websites, intranet, and corporate microsites to improve engagement and conversions.</li><li>Attend hotel events and activations as needed, assisting with on-the-ground social media coverage and content capture.</li><li>Support the broader Marketing team with various initiatives and activations throughout the year.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Passionate about creating exceptional guest experiences through outstanding service, operational excellence, and strong leadership? As a Director of Rooms, you will lead and oversee the hotel s Rooms Division operations, ensuring exceptional guest experiences, high service standards, operational excellence, and strong financial performance while inspiring and developing our Heartists.</p><p>What is in it for you:</p><ul><li>Employee benefit card offering discounted rates at Accor properties worldwide.</li><li>Learning programs through our Academies and the opportunity to earn qualifications while you work.</li><li>Opportunity to develop your talent and grow within your property and across the world.</li><li>Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</li></ul><p>What you will be doing:</p><ul><li>Lead, manage, coach, and develop the Rooms Division team to deliver exceptional guest service and operational excellence.</li><li>Oversee the day-to-day operations of Front Office, Housekeeping, Guest Relations, Concierge, Bell Desk, and other Rooms Division functions, ensuring smooth and efficient operations across all areas.</li><li>Maintain a strong operational presence throughout the hotel, ensuring exceptional guest experiences and high service standards.</li><li>Ensure all Rooms Division departments consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards.</li><li>Monitor service quality, guest satisfaction, room readiness, productivity, occupancy, and overall Rooms Division performance.</li><li>Develop and implement strategies to maximize room revenue, profitability, guest satisfaction, operational efficiency, and overall Rooms Division performance.</li><li>Take ownership of Rooms Division financial performance, including P&L management, budgeting, forecasting, cost control, payroll management, and achieving departmental targets.</li><li>Work closely with Revenue Management and Sales & Marketing to optimize occupancy, ADR, RevPAR, room revenue, and overall hotel profitability.</li><li>Monitor labour costs, departmental expenses, productivity, room inventory, and operational resources to ensure effective cost management.</li><li>Ensure effective coordination between Front Office, Housekeeping, Reservations, Revenue Management, Engineering, and other departments to maximize room availability and operational efficiency.</li><li>Oversee the complete guest journey from pre-arrival through departure, ensuring personalized, seamless, and memorable service at every touchpoint.</li><li>Personally oversee VIP arrivals, special occasions, guest requests, and high-profile guests, ensuring appropriate recognition and personalized service.</li><li>Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty.</li><li>Conduct regular inspections of guest rooms, public areas, back-of-house areas, and Rooms Division facilities to ensure cleanliness, presentation, maintenance, and brand compliance.</li><li>Ensure guest rooms are consistently maintained and presented according to luxury standards, with strong communication and coordination between Housekeeping and Front Office.</li><li>Monitor guest feedback, online reviews, satisfaction scores, and operational reports, identifying trends and implementing action plans to continuously improve performance.</li><li>Support recruitment, onboarding, training, coaching, succession planning, and performance management of Heartists.</li><li>Identify opportunities for continuous improvement and implement initiatives to enhance guest experience, service quality, operational efficiency, and financial results.</li><li>Ensure compliance with health, safety, hygiene, security, fire safety, and other applicable hotel standards and regulations.</li><li>Coordinate closely with Food & Beverage, Engineering, Sales & Marketing, Finance, Human Resources, and other departments to ensure seamless hotel operations.</li><li>Lead by example, fostering a positive, collaborative, and performance-driven working environment.</li><li>Act as a key member of the hotel leadership team, contributing to the overall strategic direction and business performance of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong passion for luxury hospitality, guest engagement, and service excellence.</li><li>Minimum 8 years of Rooms Division management experience, including Front Office and/or Housekeeping leadership.</li><li>Minimum 2 years of experience as a Director of Rooms, Executive Assistant Manager Rooms, or equivalent senior position.</li><li>Minimum 5 years of managerial experience in the Middle East/GCC, preferably in Dubai or Doha.</li><li>Previous experience in a 5 star luxury hotel operation is preferred.</li><li>Proven experience managing multiple Rooms Division functions and high volume operations.</li><li>Hands on and operationally driven, with strong guest and floor presence.</li><li>Strong knowledge of P&L, budgeting, forecasting, cost control, productivity, occupancy, ADR, and RevPAR.</li><li>Excellent leadership, communication, coaching, and problem-solving skills.</li><li>Strong understanding and implementation of luxury hospitality and brand standards.</li><li>Proficiency in Microsoft Office and hotel PMS systems; Opera experience is an advantage.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul>
<p>Act as a focal point for QF employees and business center and partner university HR/immigration focal points for Government Affairs services Verify completeness of information and supporting documents for every service request and raise any exception cases to Government Affairs Manager s for his review. Assign applications received from business to the concerned Government Affairs team member Process select or specific types of immigration transactions either manually at the Immigration office or online through the government portals Provide coordination and follow up on the processing of immigration transactions for business Develop and update Government Affairs procedures and guidelines Prepare update reports, workload analyses, presentations, proposals, business cases and trackers as requested by management Reconcile and monitor department expenditure as per HC policy eligibility and Finance procedure Plan, prepare and update functionals for enhancements and new functionalities on CX CRM Government Affairs application in collaboration with HRIS and IT teams Promote and maximize business use of CX CRM Government Affairs application for all service request types existing in the system and onboard new users Support Government Affairs Manager in the completion and implementation of department s annual initiatives Ensure timely response to all business enquiries and that all service requests raised on CX are reviewed and cleared by management Provide business support to the Government Affairs department whilst serve as building focal point Other business tasks as assigned by Government Affairs Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelors degree in Human Resources, Personnel Administration or other relevant field of study 2-5 years of relevant, full-time work experience in government affairs, public relations, administration and /or customer service Strong organization, planning, analytical, time management and problem-solving skills Prior experience working with procedure application/implementation Good business and finance acumen Excellent communications skills in Arabic and/or English, with the ability to draft and edit a variety of written reports, policies and procedures, guidelines and communications and to articulate ideas clearly and concisely Proficiency in MS Office applications and Oracle ERP</p>