Microsoft Dynamics Jobs in Qatar
3023 Jobs Found
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>We are seeking an experienced Planning Engineer to support the planning, scheduling, coordination, monitoring, and reporting of airport construction and fit-out projects. The role will work closely with the Project Manager, contractors, consultants, suppliers, and internal teams to ensure project activities are properly planned, progress is accurately monitored, delays are identified, and corrective actions are followed through to successful completion.</p><br><p>The ideal candidate should have strong knowledge of project planning, scheduling, progress monitoring, reporting, stakeholder coordination, and project controls, preferably within airport, aviation, commercial, or complex infrastructure projects.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Support the Project Manager in planning, coordination, monitoring, and reporting of airport projects.</li><li>Prepare, update, and maintain project schedules, baseline programmes, lookahead programmes, and progress trackers.</li><li>Monitor planned vs. actual progress and identify delays, critical activities, and schedule risks.</li><li>Coordinate with contractors, consultants, suppliers, and internal teams to collect progress updates and follow up on pending activities.</li><li>Prepare weekly/monthly progress reports, dashboards, presentations, and executive summaries.</li><li>Prepare Minutes of Meetings, action trackers, and follow up with responsible stakeholders for timely closure.</li><li>Monitor critical path, milestones, project deliverables, and key interfaces.</li><li>Assist in preparing recovery programmes and mitigation plans for delayed activities.</li><li>Coordinate with Document Control to ensure accurate tracking of project documents, submissions, and approvals.</li><li>Support project meetings through agenda preparation, progress presentations, and action follow-up.</li><li>Provide regular schedule and progress updates to the Project Manager and management team.</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Civil Engineering, Construction Engineering, Project Management, or a related discipline.</li><li>7-10 years of experience in project planning and scheduling within construction, infrastructure, or airport projects.</li><li>Hands-on experience with Primavera P6 and/or Microsoft Project.</li><li>Good knowledge of project scheduling, progress monitoring, critical path analysis, and schedule updates.</li><li>Experience in preparing weekly/monthly progress reports, dashboards, lookahead programmes, and management presentations.</li><li>Experience coordinating with contractors, consultants, suppliers, and multidisciplinary project teams.</li><li>Strong proficiency in MS Excel and PowerPoint for reporting and data analysis.</li><li>Airport or major infrastructure project experience is preferred.</li><li>Strong communication, coordination, analytical, and follow-up skills.</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
<p><strong>ERP Support Specialist</strong></p><p><br></p><p>Starlink Qatar is looking for an ERP Support Specialist to provide day-to-day functional and technical support for SAP-related systems, resolve user issues, support ERP operations, and assist with integration across Microsoft applications and business tools. You will work closely with end users, internal IT teams, and stakeholders to ensure system stability, timely issue resolution, and effective business application support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first- and second-level support for SAP-related incidents and user requests.</li><li>Troubleshoot ERP system issues and coordinate resolution with relevant technical or functional teams.</li><li>Support users with SAP transactions, system access, data-related issues, and general application queries.</li><li>Monitor and follow up on ERP support tickets to ensure timely resolution within agreed service levels.</li><li>Assist with user access, permissions, roles, and basic system administration activities.</li><li>Support integration between SAP and Microsoft applications where applicable.</li><li>Assist with Microsoft Power Platform tools, including Power Apps, Power BI, and related Microsoft 365 applications.</li><li>Support system testing, user acceptance testing, upgrades, enhancements, and change implementations.</li><li>Prepare and maintain technical documentation, user guides, issue logs, and knowledge-base materials.</li><li>Conduct basic user training and provide ongoing system support.</li><li>Liaise with ERP vendors, internal IT teams, and business users to resolve application issues.</li><li>Escalate complex incidents to the appropriate support teams while maintaining clear follow-up.</li><li>Support continuous improvement initiatives related to ERP processes, reporting, and user experience.</li><li>Ensure adherence to IT service management processes, policies, and security requirements.</li></ul><p><br></p><p><strong>Qualifications & Experience</strong></p><ul><li>Associate’s or Bachelor’s Degree in IT, Computer Science, Information Systems, or a related discipline.</li><li>2–5 years of experience in ERP / SAP application support or a similar business application support role.</li><li>Practical experience in troubleshooting SAP-related user and system issues.</li><li>Basic understanding of Microsoft 365 and Microsoft Power Platform tools.</li><li>Exposure to Power BI and Power Apps is preferred.</li><li>Understanding of IT service management and ticketing processes.</li><li>Strong troubleshooting, analytical, and problem-solving skills.</li><li>Ability to communicate effectively with both technical and non-technical users.</li><li>Strong documentation and follow-up skills.</li><li>Ability to manage multiple support requests and priorities.</li></ul><p><br></p><p><strong>Preferred Certifications</strong></p><ul><li>ITIL Foundation</li><li>SAP Certified Associate – Support Consultant or relevant SAP certification</li><li>Microsoft Power Platform certification would be an added advantage</li></ul><p><br></p><p><strong>Key Competencies</strong></p><ul><li>ERP / SAP Support</li><li>Incident & Service Request Management</li><li>User Support & Troubleshooting</li><li>Microsoft Power Platform</li><li>System Documentation</li><li>Stakeholder Coordination</li><li>Problem Solving</li><li>Attention to Detail</li><li>Communication</li><li>Service Orientation</li></ul><p><br></p>
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Job Description<br><p>We are currently looking for Sharepoint Architect for our Qatar operations </p><br><p>Skills: <br>
Cloud & Microsoft: Microsoft Azure, Microsoft 365, SharePoint Online, SharePoint 2016/2019, Power Platform, Azure Functions, Azure Storage Integration: REST APIs, CSOM, </p><br><p>Microsoft 365 Integration, SharePoint Integration, Third-Party System Integration, Backend Services, Data Exchange Patterns Automation & Workflow: Power Automate, Dataverse, Approval Workflows, Notifications, Business Process Automation Modernization & Migration: Cloud Migration, SharePoint Modernization, </p><br><p>Classic-to-Modern Transformation, ShareGate, SPMT, PnP PowerShell, Migration Validation Application Engineering: C#, JavaScript, TypeScript, ReactJS, AngularJS, Node.js, SPFx, jQuery, Bootstrap DevOps & Delivery: Azure DevOps, CI/CD, Source Control, Deployment Planning, </p><br><p>Release Coordination, Production Support Security & Governance: Access Control, Permissions, Environment Concepts, Governance, Accessibility, Compliance-Aware Solution Design Data & Platforms: Microsoft SQL Server, Dataverse, Azure Blob Storage, Azure Table Storage </p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>
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Job Description<br><p><strong>We are</strong> currently looking for<strong> IT Helpdesk and Endpoint </strong>for our<strong> Qatar </strong>operations with the following terms & conditions.</p><br><p><strong>Required education and prior experience:</strong></p><br><ul><li>Mandatory: B.Sc. in Computer Science, Information Technology or Similar field</li><li>Mandatory: 2+ years’ experience working with Microsoft Client and server</li></ul><ul><li>platforms as a helpdesk technician.</li><li>Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop;</li><li>Azure</li><li>Mandatory: 1 year experience in Azure, Microsoft 365 Suite support.</li><li>Mandatory: Knowledge of Basic Network support.</li><li>Mandatory: Ability to support users on a functional level, by offering guidance on</li><li>how to use systems and equipment.</li><li>Mandatory: Fluent Arabic & English speaker</li><li>Optional: Knowledge of Helpdesk ticketing system.</li><li>Desirable: Network Certifications Network+/CCNA</li></ul><p>Joining time frame: Immediate</p><br><br><br> </div>
<p> We Are Hiring Project Coordinator (Automation Projects) </p> <p> An opportunity is available for a Project Coordinator Automation Projects in Qatar. </p> <p> Location: Qatar </p> <p> Experience: Minimum 5 years </p> <p> Industry: Engineering / EPC / Oil & Gas / Industrial Automation </p> <p><b><br></b></p><p> <b>Job Responsibilities:</b> </p> <p> - Coordinate multiple industrial automation projects, supporting Project Managers and engineering teams. </p> <p> - Maintain project schedules, milestone trackers, documentation, and progress reports. </p> <p> - Coordinate with clients, consultants, suppliers, subcontractors, and site teams. </p> <p> - Monitor procurement, logistics, project deliverables, and approvals. </p> <p> - Coordinate FAT, SAT, commissioning, and project handover activities. </p> <p> - Prepare weekly and monthly reports, dashboards, and meeting minutes. </p> <p> - Track project progress, pending actions, and deadlines. </p> <p> Important Note: Only candidates currently residing in Qatar with a valid QID will be considered. </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Requirements:</strong> </p> <p> <strong>- Bachelor's degree in Engineering, Project Management, Business Administration, or a related field.</strong> </p> <p> <strong>- Minimum 5 years of relevant project coordination experience.</strong> </p> <p> <strong>- Experience in Engineering, EPC, Oil & Gas, Energy, Utilities, or Industrial Automation projects.</strong> </p> <p> <strong>- Familiarity with DCS, SCADA, PLC, and instrumentation projects is an advantage.</strong> </p> <p> <strong>- Proficiency in MS Excel, PowerPoint, SharePoint, and project tracking tools.</strong> </p> <p> <strong>- Strong communication, documentation, and multitasking skills.</strong> </p> <p> <strong>- PMP, CAPM, PRINCE2, or related certifications are advantageous.</strong> </p> <p> <strong>- Qatar experience and a valid Qatar driving licence are added advantages.</strong> </p>
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<p>To make sure that our fit-out works and FFE supplies meet the approved drawings, specifications, client requirements and applicable Qatari standards. The role plans and controls quality from material approval through installation to handover. It aims to get work approved the first time, reduce rework and deliver projects with minimal snags.</p><p><br></p><p>Responsibilities:</p><p>- Quality Planning Documentation</p><p>- Material FFE Quality Control</p><p>- Site Inspection Control</p><p>- Subcontractor Supplier Quality</p><p>- Testing, Snagging Handover</p><p>- Quality Management System</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Bachelor's degree in civil engineering, Architecture or Interior Design (a relevant engineering diploma with strong experience may be considered) </p><p>• [5–7] years of QA/QC experience in interior fit-out, with at least 3+ years in Qatar or the GCC </p><p>• Hands-on experience with ITPs, WIR/MIR processes, NCRs, snagging and handover documentation on commercial fit-out projects (office, hospitality, retail or similar) </p><p>• Good knowledge of fit-out materials and finishes, joinery, FFE installation and their interfaces with MEP work </p><p>• Familiarity with Qatar Construction Specifications (QCS) and consultant inspection procedures in Qatar </p><p>• ISO 9001 internal auditor or lead auditor certification is a plus </p><p>• Ability to read shop drawings; working knowledge of AutoCAD and MS Office </p><p>• Valid Qatar driving license and transferable visa </p></div>
<ul><li><p>Assist in the <strong>design, installation, testing, and maintenance of electrical systems</strong>.</p></li><li><p>Prepare <strong>electrical drawings, BOQs, and technical documentation</strong>.</p></li><li><p>Support project execution and ensure compliance with <strong>project specifications and safety standards</strong>.</p></li><li><p>Coordinate with <strong>site teams, consultants, and subcontractors</strong>.</p></li><li><p>Monitor work progress and provide project updates to the <strong>Division Manager</strong>.</p></li><li><p>Assist in <strong>inspection, testing, and commissioning</strong> activities.</p></li><li><p>Ensure electrical works are completed according to <strong>approved drawings, specifications, and applicable standards</strong>.</p></li><li><p>Coordinate with <strong>consultants, subcontractors, suppliers, and other stakeholders</strong> for smooth project execution.</p></li><li><p>Maintain accurate <strong>site records, reports, and documentation</strong>.</p></li><li><p>Ensure compliance with <strong>electrical codes, local regulations, and project safety standards</strong>.</p></li><li><p>Support timely completion of assigned site activities and resolve <strong>site issues as required</strong>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in <strong>Electrical Engineering – Mandatory</strong>.</p></li><li><p>Minimum <strong>3 years of relevant experience – Mandatory</strong>.</p></li><li><p>At least <strong>1 year of experience in Qatar – Mandatory</strong>.</p></li><li><p>Experience in <strong>MEP, construction, or infrastructure projects</strong>.</p></li><li><p>Nationality: <strong>Indian / Filipino</strong>.</p></li><li><p>Basic knowledge of <strong>electrical codes and standards</strong>.</p></li><li><p>Proficiency in <strong>AutoCAD and MS Office</strong>.</p></li><li><p>Knowledge of <strong>Revit</strong> is an advantage.</p></li><li><p>Strong <strong>communication, teamwork, and problem-solving skills</strong>.</p></li><li><p>Willingness to work <strong>on-site and travel as required</strong>.</p></li><li><p>Candidates <strong>locally available in Qatar preferred</strong>.</p></li></ul>
<p><strong>Architect / Quantity Surveyor</strong></p><p> Qatar | Full Time</p><p><strong>About the Role</strong></p><p> We are hiring an Architect with strong Quantity Surveying experience to join our team. You will handle BOQs, technical submittals, and AutoCAD 2D drawings, and support commercial and tender activities for building materials and finishing products.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and review BOQs, quantity take-offs, and cost comparisons</li><li>Prepare technical submittals: data sheets, specifications, catalogues, certificates, and compliance documents</li><li>Produce AutoCAD 2D drawings, product layouts, and technical presentations</li><li>Review architectural and MEP/plumbing drawings to identify quantities and product requirements</li><li>Coordinate with suppliers, consultants, contractors, and sales teams</li><li>Support quotations, tenders, material approvals, and product selection</li><li>Ensure products comply with project specifications and consultant requirements</li></ul><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Architecture (mandatory)</li><li>5-8 years' experience in building materials, fit-out, or construction</li><li>Strong BOQ, quantity take-off, and cost estimation skills</li><li>Proven experience with technical submittals and material approvals</li><li>Excellent AutoCAD 2D and MS Excel skills</li><li>Good knowledge of building materials, fixtures, and finishing products</li><li>Good communication, coordination, and attention to detail</li></ul><p><br></p><p><strong>Preferred:</strong> Architect with hands on building materials experience who can independently manage BOQs, submittals, drawings, and commercial support.</p>
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<p>We are seeking a highly professional and presentable Personal Assistant to support a private principal in Qatar. The ideal candidate will assist with personal, household, administrative, and travel-related matters, ensuring day-to-day activities run smoothly and efficiently.</p><p><br></p><p>Requirements:</p><ul><li>Previous experience working in gulf countries</li><li>Fluent in Arabic and English</li><li>Modern, well-presented, confident, and professional</li><li>Strong organizational and multitasking skills</li><li>Able to travel with the principal when required</li><li>Experience managing schedules, appointments, travel arrangements, and personal affairs</li><li>Trustworthy, discreet, and capable of handling confidential matters</li></ul><p><br></p><p>What We Are Looking For: A proactive and polished individual who can serve as a true right-hand assistant, provide exceptional support, and represent the principal professionally at all times.</p><p><br></p><p>Location: Qatar</p><p>Availability: Immediate or short notice preferred</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Fluent in <b>Arabic & English</b></li><li>Personal Assistant / Executive Assistant experience</li><li>Experience working in <b>Lebanon or another Arab country</b></li><li>Strong <b>travel, calendar, and appointment management</b></li><li>Professional, modern, and presentable</li><li>Highly organized with strong multitasking skills</li><li>Discreet, trustworthy, and proactive</li><li>Willing to travel with the principal when required</li><li>Excellent communication and interpersonal skills</li><li>Tech-savvy with good MS Office skills</li></ul></div>
<p>Job Purpose Provide advisory, strategic interpretation, and actionable recommendations based on completed market research findings. Design and drive value proposition enhancements, ensuring affluent offerings remain competitive, differentiated, and aligned with customer needs. Guide segment and product teams in building quick wins, medium term initiatives, and long-term development roadmaps that support segment growth and profitability. Lead execution oversight, ensuring that recommended actions are implemented effectively across business functions.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience Requirements Minimum 7 10 years in affluent banking, segment strategy, consulting, value proposition design, or similar fields. Previous roles involving competitor analysis, trend forecasting, and reporting Experience interpreting insights and translating them into strategic recommendations. Proven track record in business development and client acquisition within the premium segment Proven ability to manage multiple research projects simultaneously Skills & Competencies Strong knowledge of affluent banking and value proposition design. Excellent research and data interpretation abilities Strategic thinking and the ability to synthesize insights. Strong communication and advisory skills. Execution leadership and stakeholder management. Analytical and problem solving abilities. Technical Skills Proficiency in MS Excel, PowerPoint, and presentation tools. Familiarity with CRM platforms and digital banking ecosystems. Experience with dashboards (e.g., Power BI).</p>
<p>This opportunity is with one of our clients, a fast-growing B2B commerce company shaping the future of cross-border trade across the Gulf and emerging Asia. With a growing presence in Qatar, they’re making it easier for businesses to connect, trade, and grow.
If you’re a final year student or recent graduate who enjoys connecting with people, exploring new businesses, and building relationships, this could be a great opportunity to kick-start your career!
What You’ll Do-
-Research potential customers and business partners
-Reach out through LinkedIn, email, phone & other channels
-Identify and qualify new business opportunities
-Schedule introductory calls and meetings
-Maintain outreach lists and follow-ups
-Support business development and partnership activities
-Track outreach and pipeline progress</p><p>- Current university student or recent graduate in Business, Marketing, Communications, International Trade, Supply Chain or a related field.
- Fluent in English & Arabic – spoken and written
- Confident and comfortable talking to new people
- Proactive, organized and eager to learn
- Interested in trade, logistics, supply chain & business development
- Comfortable with MS Office; LinkedIn/CRM knowledge is a plus
- Familiarity with the Qatar/regional market is an advantage</p>
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<span></span><p><b>Job Title: </b>Customer Service Executive<br></p><br><b>Location:</b> Doha<br><br><p><b>Industry:</b> Real Estate<br></p><br><b>Job Summary</b><br><br><p>We are looking for a dedicated and customer-oriented
Customer Service Executive to manage client interactions and ensure a high
level of satisfaction throughout the real estate customer journey. The role
involves handling inquiries, coordinating with internal teams, and supporting
sales and leasing operations.<br></p><br><p><b>Key Responsibilities</b><br></p><br><ul><li>Handle inbound and outbound customer calls, emails, and walk-in inquiries<br></li><li>Provide accurate information about properties, pricing, availability, and processes<br></li><li>Register leads and update customer information in the CRM system<br></li><li>Coordinate property viewings and follow up with clients<br></li><li>Resolve customer complaints professionally and escalate complex issues when required<br></li><li>Maintain proper records of customer interactions and feedback<br></li><li>Support sales, leasing, and property management teams with customer coordination<br></li><li>Ensure excellent customer experience before and after sales/lease<br></li></ul><br><span>Requirements</span><p><b>Requirements & Qualifications</b><br></p><br><ul><li>Bachelor’s degree or Diploma (preferred)<br></li><li>1–3 years of experience in customer service (real estate experience is an advantage)<br></li><li>Strong communication skills in Arabic (English is a plus)<br></li><li>Good interpersonal and problem-solving skills<br></li><li>Basic computer skills (MS Office, CRM systems)<br></li><li>Ability to work under pressure and meet service standards<br></li></ul><br> </div>
<p>Electrical Commissioning – 4 Positions ⚡
Mechanical / Process Commissioning – 2 Positions �
Instrumentation / Telecommunication Commissioning – 8 Positions </p><br><p>Minimum 3 years of international offshore Oil & Gas commissioning experience</p><ul><li><p>Minimum 1 year of project experience in the Middle East</p></li><li><p>Diploma or higher qualification, with the required Chinese consular / CSCSE educational certification</p></li><li><p>Must meet all applicable requirements for Qatar entry and employment permits</p></li><li><p>Strong hands-on offshore commissioning experience</p></li><li><p>Willingness and ability to work offshore according to project requirements</p></li><li><p>Excellent coordination, organization and problem-solving skills</p></li><li><p>Strong communication, negotiation and execution capabilities</p></li><li><p>Ability to work under pressure, work overtime when required and follow project arrangements</p></li><li><p>Strong team spirit, positive attitude and willingness to work in challenging offshore conditions</p></li><li><p>Proficient in MS Excel, Word and PowerPoint</p></li><li><p>Proven commissioning expertise in one or more of the following disciplines:</p></li><li><p>Electrical</p></li><li><p>Mechanical</p></li><li><p>Process</p></li><li><p>Instrumentation</p></li><li><p>Telecommunication</p></li><li><p>Fluent English communication and professional email-writing skills</p></li><li><p>Chinese language proficiency is highly preferred</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>
✔ Technically strong
✔ Experienced in offshore commissioning
✔ Safety-focused and disciplined
✔ Strong in coordination and communication
✔ Able to work independently and as part of a multicultural team
✔ Flexible to meet offshore project requirements</p>
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Job Description<br><p>We are currently looking IT Helpdesk Support Engineer for our Qatar operations with the following terms & conditions.</p><br><p>Required Skills and Qualifications</p><br><p>Mandatory: B.Sc. in Computer Science, Information Technology or Similar field</p><br><p>• Mandatory: 2+ years’ experience working with Microsoft Client and server</p><br><p>• platforms as a helpdesk technician.</p><br><p>• Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop;</p><br><p>• Azure</p><br><p>• Mandatory: 1 year experience in Azure, Microsoft 365 Suite support.</p><br><p>• Mandatory: Knowledge of Basic Network support.</p><br><p>• Mandatory: Ability to support users on a functional level, by offering guidance on</p><br><p>• how to use systems and equipment.</p><br><p>• Mandatory: Fluent Arabic & English speaker</p><br><p>• Optional: Knowledge of Helpdesk ticketing system.</p><br><p>• Desirable: Network Certifications Network+/CCNA</p><br><p>Locally available candidates may only apply</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.<br><br>This position reports to:<br><br>LBL Service Delivery Manager<br><br>__<br><br>In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.<br><br>The work model for the role is: {onsite/Office Based}<br><br>This role is contributing to the PAEN-Qatar. Main stakeholders are PAEN.<br><br>You will be mainly accountable for:<br><br>Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.<br><br>Our team dynamics <br><br>You will join a Dynamic, Talented and High Performing team, where you will be able to thrive.<br><br><br>Qualifications<br><br>Graduate Engineer in instrumentation, Electrical or Equivalent Engineering degree. Must have minimum 8 years of experience of at least 5 years as customer support / project / service engineer of System 800x A based safety systems preferably in Oil & Gas / Power & Water industry. Good hands-on experience in system 800x A based integrated control and safety system (both hardware and software) is a Must-have with AC800M HI library-based application development – project & commissioning Knowledge of FSMS (functional safety management system) is a Must-have for this role and valid Functional Safety certifications preferred such as TUV FS engineer, ABB certifications etc. Knowledge of Functional safety technical standards IEC61511, IEC61508 and corresponding system engineering practice experience. Hands on Experience in Industrial networking, network switch configuration Hands on experience in Cyber security for 800x A based systems Be an analytical thinker, self-starter, resilient and highly adaptable- in line with ABB’s latest advance service & digital portfolio Hands on Experience in industrial communication protocols like Modbus- RTU & TCP, OPC, etc.<br><br>What's in it for you?<br><br>We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.<br><br>Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.<br><br>Run What Runs the World.<br><br>#ABBCareers<br><br>#Runwith ABB<br><br>#Runwhatrunstheworld<br><br><br>More About Us<br>ABB’s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.<br><br>Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.<br><br>Ready to make an impact?<br><br>Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.<br><br>This position reports to:<br><br>Project Manager, AUEN<br><br>__<br><br><br>Your Role And Responsibilities<br><br>In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.<br><br>The work model for the role is Onsite.<br><br>This role is contributing to the PAEN division in Qatar.. Main stakeholders are Project Team, Project Lead and Project Manager.<br><br>You will be mainly accountable for:<br><br>Contributing to customer satisfaction by planning and executing service work as per customer order and expectations. Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations. Taking actions to identify new service business opportunities for ABB, in close cooperation with customer and other ABB teams. Capability to transfer high complexity project requirements into ABB technical solutions Coaching technicians and engineers and supervising complex site activities. Multidiscipline support Effective utilization of service contracts Working in service projects and major projects for Infi90 / symphony based system 800x A system Rendering technical validation of design solutions in medium and complex projects<br>Our team dynamics <br><br>You will join a dynamic and high performing team, where you will be able to thrive.<br><br><br>Qualifications For The Role<br><br>Graduate Engineer in Electrical/ Electronic/ instrumentation Engineering Must have minimum 8 years of experience of which at least 5 years as customer support / project / service engineer of System 800x A based Infi90 / Symphony systems preferably in Oil & Gas / Power & Water industry Good hands-on experience as Senior Engineer for system 800x A based control system (both hardware and software) with Infi90 / symphony Plus / system 800x A -based application development – project & commissioning Hands own experience in system installation and maintenance Hands on Experience in Industrial networking, network switch configuration Hands on experience in Cyber security solutions for 800x A systems. Able to do cybersecurity audits and assessments, Cyber security implementation experience Be an analytical thinker, self-starter, resilient and highly adaptable- in line with ABB’s latest advance service & digital portfolio Hands on Experience in industrial communication protocols like Modbus- RTU & TCP, OPC etc Be able to work under pressure, handle stress and have the ability to use own initiative. Highly adaptive, analytic and quick learner – inline with ABB’s latest advance service & digital portfolio Giving trainings to customers Working in offshore installed bases<br><br>What's in it for you? <br><br>We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.<br><br>Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.<br><br>Run What Runs the World.<br><br>#ABBCareers<br><br>#Runwith ABB<br><br>#Runwhatrunstheworld<br><br><br>More About Us<br>ABB’s Energy Industries division is enabling safe, smart, and sustainable projects and operations for businesses across the oil, gas, chemicals, power generation, life sciences and water sectors. Driving integrated solutions that automate, digitalize, and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector. Our technologies and solutions are designed to create value, improving operational efficiency and productivity, enhancing safety and minimizing risk. We support the development of new and renewable energy models - enabling energy efficient and low carbon operations across traditional industries.<br><br>Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.<br><br>Ready to make an impact?<br><br>Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
VCUarts Qatar invites applications for an adjunct faculty position under Academic Affairs to teach Introduction to Contemporary Digital Culture, an undergraduate minor course exploring digital systems, platform culture, and the social, ethical, and cultural implications of digital dependency.<br><br>The course investigates how digital systems have become embedded in everyday life and how platforms, algorithms, interfaces, data collection, and digital technologies shape human behavior, communication, relationships, identity, and culture. Rather than treating digital tools as neutral or optional, Introduction to Contemporary Digital Culture asks students to critically examine the structures and power dynamics that influence digitally mediated environments.<br><br>Special attention is given to how digital dependency is experienced across different cultural, regional, and social contexts, including contexts where digital access, autonomy, and digital safety create distinct challenges and opportunities.<br><br>Course Focus<br><br>The selected adjunct instructor will guide students through critical analysis, ethnographic observation, and design-based inquiry. Students will examine their own and others’ digital practices, develop awareness of patterns of digital dependency and engagement, and explore the ethical, social, and psychological implications of contemporary digital life.<br><br>By the end of the course, students should be able to:<br><br>Develop critical awareness of how digital systems and platforms structure contemporary life and shape human behavior. Analyze digital practices through ethnographic observation and identify patterns of dependency and engagement. Examine the power structures, algorithms, and data flows that underlie digital systems. Understand how digital dependency and digital awareness are experienced differently across cultures, geographies, and communities. Articulate the ethical, social, and psychological implications of living in digitally mediated environments.<br><br>Key Responsibilities<br><br>Teach Introduction to Contemporary Digital Culture in accordance with the approved course description, learning outcomes, and expectations of Academic Affairs. Develop and deliver course materials, readings, assignments, discussions, critiques, and assessments that support student learning. Facilitate critical reflection, ethnographic observation, and design-based inquiry related to digital systems, platform culture, and digitally mediated environments. Provide timely feedback and academic support to students. Maintain regular communication with students and Academic Affairs regarding course expectations, progress, and academic matters. Foster a respectful, civil, and intellectually engaging classroom environment. Comply with university policies, academic procedures, and applicable guidelines.<br><br>Required Qualifications<br><br>Master’s degree in a relevant discipline or closely related field, such as media studies, communication, digital culture, design studies, anthropology, sociology, science and technology studies, art/design history, or another related field. Demonstrated teaching experience at the university level or relevant professional experience in a field related to digital culture, media, technology, design, or critical studies. Strong written and verbal communication skills in English. Demonstrated ability to work in and foster an environment of respect, professionalism, and civility with faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a faculty member at VCUarts Qatar. Eligibility to work in Qatar or meet applicable immigration/employment requirements under Qatari law.<br><br>Preferred Qualifications<br><br>Terminal degree, such as a PhD, MFA, or equivalent, in a relevant field. Experience teaching interdisciplinary courses, minors courses, general education, media studies, digital culture, design studies, or related subjects. Familiarity with ethnographic methods, design-based inquiry, critical theory, platform studies, algorithmic culture, digital ethics, or digital safety. Experience teaching in international or multicultural higher education environments. Evidence of innovative, student-centered, and discussion-based teaching practices.<br><br>Application Materials<br><br>Applicants must submit the following through the VCU Jobs website:<br><br>A current CV. A letter of interest outlining relevant teaching experience, professional background, and approach to teaching Introduction to Contemporary Digital Culture. List of three current references including names, phone numbers, and email addresses (references will not be contacted prior to applicant’s approval).<br><br>Only applications submitted through the VCU Jobs website will be considered.
???? Welcome to Your Next Adventure!<br><br>In this position, you will work and collaborate with marketing managers, growth and CRM teams, data scientists, product managers, and business stakeholders in a cross-functional setting. Your core function as a Marketing BI Analyst is to turn marketing and customer data into actionable insight that improves how we acquire, engage, and retain customers. You will own the metrics that define marketing health across the full customer lifecycle, from acquisition (customer acquisition cost, return on ad spend, conversion rate) to retention (repeat rate, churn, customer lifetime value), as well as the performance of our loyalty and subscription programs. You will use these metrics to diagnose funnel leakage, measure campaign impact, optimize budget allocation across channels, evaluate the health and ROI of loyalty and subscription, and recommend changes that make our marketing more efficient, targeted, and profitable.<br><br>???? What You’ll Get Your Hands On<br><br>Collaborate with performance marketing, CRM, brand, product, and engineering teams to implement data-driven solutions that improve acquisition efficiency, engagement, and retention. Define, monitor, and report on the core marketing KPIs, including CAC, ROAS, conversion rate, activation rate, retention, churn, customer lifetime value, and loyalty and subscription program metrics. Analyze and interpret complex marketing and customer data sets using statistical techniques and provide stakeholders with clear, actionable insight. Investigate leakage and drop-off across the customer funnel (awareness, install, registration, first order, repeat, retention) and recommend targeted improvements. Own reporting and analysis for retention and churn, including cohort retention curves, churn drivers, win-back performance, and early-warning signals for at-risk customers. Own the analytics for the loyalty and subscription programs, including enrollment and adoption, engagement and redemption behavior, renewal and cancellation, subscriber vs. non-subscriber economics, and overall program ROI. Measure campaign and promotion performance, support budget allocation across channels, and evaluate incrementality so spend flows to what actually drives growth. Analyze customer segments and cohort-level performance to inform targeting, personalization, and lifecycle strategy. Design and maintain dashboards and visualizations that give marketing teams real-time and historical visibility into performance. Stay up to date with industry trends in marketing analytics, attribution, and growth measurement to keep our capabilities competitive. Identify areas of opportunity, guide teams in designing complex growth initiatives, and mentor junior analysts in a collaborative environment.<br><br>????♂️ The Magic You Bring<br><br>A bachelor's or master's degree in a related field, such as data science, statistics, mathematics, economics, marketing analytics, or computer science. At least 5 years of experience in marketing, growth, or customer analytics, preferably in a fast-paced e-commerce, marketplace, or consumer app environment. Strong proficiency in SQL, Python, and/or R, as well as experience with data visualization tools such as Tableau or Power BI. Experience working with campaign, funnel, and customer behavioral data (e.g., impressions, clicks, installs, sessions, orders, cohorts) and comfort with attribution and funnel analysis. Experience analyzing retention, churn, and repeat behavior, ideally including loyalty, rewards, or subscription/membership programs (enrollment, engagement, redemption, renewal, and cancellation dynamics). Excellent analytical and problem-solving skills, with the ability to extract insight from large, messy marketing and customer data sets. Effective communication skills, with the ability to translate marketing data into clear recommendations for non-technical stakeholders such as performance marketing, CRM, and brand teams. Strong attention to detail and accuracy, with the ability to identify and correct errors in data. Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, campaign-driven environment. Strong collaboration skills, with the ability to work effectively within a diverse, cross-functional team.<br><br>✨ Bonus Points If You Have<br><br>Proven experience in food delivery, quick commerce, or consumer super app businesses. Familiarity with digital marketing platforms and their data (Google Ads, Meta, Tik Tok, Apple Search Ads) and with MMPs such as Apps Flyer or Adjust. Demonstrated causal analytics skills or a full understanding of causality (e.g., incrementality testing, geo experiments, and measuring the true impact of a campaign rather than correlation). Experience modeling marketing unit economics at the customer level (CAC, payback period, contribution margin, LTV) and aggregating it reliably across time, cohorts, channels, and other dimensions. Experience measuring the incremental impact and unit economics of loyalty and subscription programs (e.g., points liability, redemption cost, subscriber contribution margin, cannibalization vs. genuine frequency lift). Familiarity with customer segmentation, RFM analysis, churn prediction, and lifecycle marketing measurement. Exposure to marketing mix modeling, multi-touch attribution concepts, and to data processing pipelines and data engineering basics. Familiarity with machine learning techniques and experience contributing to predictive models such as LTV prediction, churn scoring, or propensity modeling.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>In this position, you will work and collaborate with marketing managers, growth and CRM teams, data scientists, product managers, and business stakeholders in a cross-functional setting. Your core function as a Marketing BI Analyst is to turn marketing and customer data into actionable insight that improves how we acquire, engage, and retain customers. You will own the metrics that define marketing health across the full customer lifecycle, from acquisition (customer acquisition cost, return on ad spend, conversion rate) to retention (repeat rate, churn, customer lifetime value), as well as the performance of our loyalty and subscription programs. You will use these metrics to diagnose funnel leakage, measure campaign impact, optimize budget allocation across channels, evaluate the health and ROI of loyalty and subscription, and recommend changes that make our marketing more efficient, targeted, and profitable.<br><br>???? What You’ll Get Your Hands On<br><br>Collaborate with performance marketing, CRM, brand, product, and engineering teams to implement data-driven solutions that improve acquisition efficiency, engagement, and retention. Define, monitor, and report on the core marketing KPIs, including CAC, ROAS, conversion rate, activation rate, retention, churn, customer lifetime value, and loyalty and subscription program metrics. Analyze and interpret complex marketing and customer data sets using statistical techniques and provide stakeholders with clear, actionable insight. Investigate leakage and drop-off across the customer funnel (awareness, install, registration, first order, repeat, retention) and recommend targeted improvements. Own reporting and analysis for retention and churn, including cohort retention curves, churn drivers, win-back performance, and early-warning signals for at-risk customers. Own the analytics for the loyalty and subscription programs, including enrollment and adoption, engagement and redemption behavior, renewal and cancellation, subscriber vs. non-subscriber economics, and overall program ROI. Measure campaign and promotion performance, support budget allocation across channels, and evaluate incrementality so spend flows to what actually drives growth. Analyze customer segments and cohort-level performance to inform targeting, personalization, and lifecycle strategy. Design and maintain dashboards and visualizations that give marketing teams real-time and historical visibility into performance. Stay up to date with industry trends in marketing analytics, attribution, and growth measurement to keep our capabilities competitive. Identify areas of opportunity, guide teams in designing complex growth initiatives, and mentor junior analysts in a collaborative environment.<br><br>????♂️ The Magic You Bring<br><br>A bachelor's or master's degree in a related field, such as data science, statistics, mathematics, economics, marketing analytics, or computer science. At least 5 years of experience in marketing, growth, or customer analytics, preferably in a fast-paced e-commerce, marketplace, or consumer app environment. Strong proficiency in SQL, Python, and/or R, as well as experience with data visualization tools such as Tableau or Power BI. Experience working with campaign, funnel, and customer behavioral data (e.g., impressions, clicks, installs, sessions, orders, cohorts) and comfort with attribution and funnel analysis. Experience analyzing retention, churn, and repeat behavior, ideally including loyalty, rewards, or subscription/membership programs (enrollment, engagement, redemption, renewal, and cancellation dynamics). Excellent analytical and problem-solving skills, with the ability to extract insight from large, messy marketing and customer data sets. Effective communication skills, with the ability to translate marketing data into clear recommendations for non-technical stakeholders such as performance marketing, CRM, and brand teams. Strong attention to detail and accuracy, with the ability to identify and correct errors in data. Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, campaign-driven environment. Strong collaboration skills, with the ability to work effectively within a diverse, cross-functional team.<br><br>✨ Bonus Points If You Have<br><br>Proven experience in food delivery, quick commerce, or consumer super app businesses. Familiarity with digital marketing platforms and their data (Google Ads, Meta, Tik Tok, Apple Search Ads) and with MMPs such as Apps Flyer or Adjust. Demonstrated causal analytics skills or a full understanding of causality (e.g., incrementality testing, geo experiments, and measuring the true impact of a campaign rather than correlation). Experience modeling marketing unit economics at the customer level (CAC, payback period, contribution margin, LTV) and aggregating it reliably across time, cohorts, channels, and other dimensions. Experience measuring the incremental impact and unit economics of loyalty and subscription programs (e.g., points liability, redemption cost, subscriber contribution margin, cannibalization vs. genuine frequency lift). Familiarity with customer segmentation, RFM analysis, churn prediction, and lifecycle marketing measurement. Exposure to marketing mix modeling, multi-touch attribution concepts, and to data processing pipelines and data engineering basics. Familiarity with machine learning techniques and experience contributing to predictive models such as LTV prediction, churn scoring, or propensity modeling.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Job Summary<br><br>We are looking for a Senior IT Operations Specialist to manage and support IT infrastructure, systems, cybersecurity, and day-to-day technology operations across the organization.<br><br>The successful candidate will be responsible for maintaining reliable and secure IT systems, providing advanced technical support, managing Microsoft technologies and infrastructure, coordinating with technology vendors, and supporting the continuous improvement of IT operations.<br><br>Key Responsibilities<br><br>Manage and support IT infrastructure, networks, servers, endpoints, and related systems. Administer Microsoft 365, Microsoft Intune, Azure, and Active Directory environments. Manage endpoint devices, user accounts, access, and IT assets. Support backup, recovery, data protection, and business continuity processes. Monitor system performance, availability, security, and overall infrastructure health. Troubleshoot and resolve complex Tier 2 and Tier 3 technical issues. Support cybersecurity, vulnerability management, access controls, and information security practices. Manage employee IT onboarding and offboarding, including user accounts, devices, and access. Maintain accurate technical documentation, procedures, asset records, and IT knowledge resources. Manage and coordinate with IT vendors, software providers, hardware suppliers, and service providers. Review software licenses, IT services, and infrastructure requirements to identify opportunities for cost optimization. Support the evaluation and implementation of new IT tools, systems, and technology solutions. Assist with internal IT projects, system upgrades, digital workplace solutions, and technology improvements. Prioritize technical incidents and infrastructure requirements according to business needs. Provide occasional after-hours or weekend support when required for critical incidents or planned technology activities.<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.7–10 years of relevant experience in IT infrastructure, systems administration, and technical support. Minimum 3-5 years of experience in a senior, supervisory, technical lead, or similar capacity. Strong hands-on experience with Microsoft 365, Microsoft Intune, Azure, and Endpoint Management. Good knowledge of Active Directory and Hybrid Active Directory environments. Experience with backup and recovery solutions such as Veeam. Practical experience with network infrastructure, firewalls, and network security. Experience in information security, cybersecurity controls, compliance, vulnerability management, and audit readiness. Experience with IT vendors, software licensing, and technology cost optimization. Strong troubleshooting and problem-solving abilities. Good technical documentation and stakeholder communication skills. Ability to work independently, manage priorities, and support multiple business requirements. Willingness to provide occasional after-hours or weekend support when required.