Microsoft Dynamics Jobs - Doha Qatar

About the opportunity<br>A leading financial institution in Qatar is seeking an accomplished Senior Executive Assistant to support its C-suite leadership. This is a role for someone who has operated at the center of an executive office, trusted with confidential matters, comfortable with senior stakeholders, and able to keep a demanding leadership agenda moving without supervision.<br>Job Requirement: <br>Provide high-level executive support to C-suite leadership, managing complex calendars, priorities and competing demands Coordinate executive and board-level meetings end to end agendas, papers, logistics, minutes and follow-up on action items Act as the first point of contact for the executive office, managing correspondence and liaising with internal leadership, regulators, board members and external partners Prepare, review and refine presentations, reports, briefing notes and correspondence in both Arabic and English Manage domestic and international travel, visas, itineraries and expense reporting Handle highly confidential and market-sensitive information with absolute discretion Coordinate executive-level events, delegations and official visits Track deliverables across the leadership team and follow up to ensure timely completion Support the day-to-day running of the executive office, including document control and record management<br>What we're looking for<br>Minimum 10 years' experience in executive assistant, executive office or similar roles, with substantial time supporting C-suite or board-level executives. Full professional fluency in Arabic and English (written and spoken) is essential. Bachelor's degree. Prior experience within financial services, banking, capital markets or a regulated environment is strongly preferred. Proven discretion in handling confidential and sensitive information. Excellent written communication, drafting and document preparation skills in both languages Advanced proficiency in Microsoft Office (Outlook, Word, Power Point, Excel). Strong organizational judgement, able to priorities independently, anticipate needs and work under pressure. Polished, professional presence with senior internal and external stakeholders.

OBJECTIVE/ PURPOSE OF THE JOB:<br><br>This role plays a key part together with business stakeholders in shaping and fostering continuous improvement and business transformation initiatives. Provides strong link between the business and information technology, interpreting business rules and requirements for technical systems. Coordinates with business analyst to ensure proper allocation of workloads and accomplishing tasks in timely manner.<br><br>Area of Focus:<br><br> · Gathering results from the analysis team, analyze and recommend improvements to same that enable the department to efficiently achieve its goals through providing the right tools to measure the improvement and implementing control self-assessment. · Utilize problem-solving skills to help the division connect the dots and understand the power of an integrated solution by displaying a unique set of numbers that tell the story to identify and quantify opportunities · Understanding of the business and ability to identify relevant issues; use of knowledge of the business to proactively support Business Analysts, teams, departments, and/or the organization. · Assisting business process manager to manage hardware. · Assisting the business to enlarge the function skills and to create a deep understanding of needs · Analyze data and reports to find ways to increase productivity · Diagnosing the problems and proposing proper solution · Responsible for analyzing and consolidating the daily reports gathered from business analyst and to be reported to business process manager · Planning yearly leave plan with the team to ensure smooth running of the division · Create schedules for projects and upgrades and ensure that they’re followed by everyone assigned to those projects. <br><br>z<br><br>za<br><br>'<br><br> Bachelor’s Degree in a related field. <br> 5-7 years of experience. <br> Good verbal and written communication skills. <br> Proven leadership skills.<br> Direct experience of agile way of working.<br> Intermediate level in Microsoft Office esp. in Excel. <br> Strong work ethics<br> Proficient in Business and Systems Analysis techniques<br> Strong understanding of product development and the supporting technology requirements.

We are looking for an experienced Onsite Support Engineer to provide second-line technical support for end-user devices, workplace technologies, and enterprise IT environments. The role involves troubleshooting hardware/software issues, supporting VIP users, and ensuring seamless IT operations while meeting SLA commitments. Key Responsibilities:✅ Provide second-line onsite technical support for desktops, laptops, peripherals, and workplace technologies. ✅ Diagnose and resolve hardware, software, operating system, and connectivity-related incidents. ✅ Handle incidents and service requests assigned through the ITSM system within agreed SLA timelines. ✅ Install, configure, troubleshoot, and maintain desktops, laptops, printers, scanners, and approved IT peripherals. ✅ Provide dedicated support to VIP users and critical business users. ✅ Coordinate with Service Desk and resolver teams for escalated incidents. ✅ Perform onsite troubleshooting, root cause analysis, and resolution of recurring technical issues. ✅ Maintain accurate incident records, work notes, and resolution details in the ITSM platform. ✅ Ensure compliance with IT security policies, operational procedures, and IT service management processes. ✅ Contribute to Knowledge Base documentation and knowledge-sharing activities. ✅ Support Major Incident activities and provide onsite assistance during critical service disruptions. ✅ Ensure effective shift handover and continuous support coverage across all operational shifts. Requirements:✔ Diploma or Bachelor's degree in Information Technology, Computer Science, or related field. ✔ ITIL Foundation Certification is strongly preferred. ✔ Minimum 5 years of Desktop Support / Onsite Support experience. ✔ Strong knowledge of:Windows Operating Systems Microsoft 365Active Directory Networking fundamentals Printers & Peripheral troubleshooting Endpoint support✔ Experience working in enterprise IT environments. ✔ Hands-on experience with ITSM tools. ✔ Strong troubleshooting, communication, and customer service skills. ✔ Bilingual communication skills: Arabic & English (50% proficiency preferred). ✔ Willingness to work 24×7 rotating shifts, including weekends and public holidays.

Job: Specialist, Population Health Research - IPHWork Location: Qatar Organization: IPH Administration Work Days: Sunday-Thursday Sponsorship Eligibility: Yes Posting End Date: August 30th, 2025<br><br>Position Summary The position manages and supports population health research projects and activities including but not limited to study design, data collection, analyses, reporting output, and coordinating the project life cycle as required.<br>Job Responsibilities Participates in various aspects of population health research from inception to delivery and ensures project timelines and deliverables. Supports recruitment, training, and orientation to research and other sites as required Regularly meets with stakeholders, including research constituents, collaborators, and research project study teams, to collect and communicate project requirements and escalate any issues. Liaises within WCMC-Q and with Hamad Medical Corporation, Ministry of Public Health, Primary Health Care Centers in Qatar, IRB (Institutional Review Board) and other stakeholders as necessary. Conducts and coordinates population health research based on appropriate methodology and research plans. Analyzes and interprets research data. Authors research reports, academic publications, social media content, newsletters etc. as directed. Supports and/or facilitates IPH and medical education programs as directed by IPH leadership. Provides guidance to students and team members as required. Performs other duties as required.<br>Education & Experience Medical Degree (MD or MBBS) with Master’s degree in Public Health or PhD in a Health Science or related discipline.3-5 years of prior research experience in Qatar or any other comparable country. Experience with medical/scientific writing in peer-reviewed journals, reports, and articles in reputed forums.<br>Knowledge, Skills and Abilities<br>Knowledge of population health research design and process. Good project management skills. Strong presentation skills. Excellent communication, organizational and interpersonal skills. Ability to work collaboratively with diverse stakeholders. Proficient in spoken and written English and Arabic (preferred). Advanced level of proficiency in Microsoft Office products including Word, Excel, Access and Power Point.

Company Description Elite Projects Qatar is an authorized company by the Qatar government, representing local businesses in their interactions with government entities. The company supports clients in operating their businesses through both personal coordination and E-Gov channels. Elite Projects Qatar focuses on efficient, compliant processes that simplify government-related procedures for its clients. Team members work in a professional environment that values service quality, reliability, and strong stakeholder relationships. Role Description ???? We're Hiring: PRO Sales Executive | Qatar Are you a results-driven sales professional with experience in the Qatar market and a passion for building strong client relationships? Join our team and help businesses succeed by providing exceptional PRO and corporate services. Key Responsibilities:Generate new business opportunities and acquire corporate clients. Build and maintain strong relationships with B2B customers. Promote and sell PRO services, business setup solutions, and corporate support services. Conduct client meetings, presentations, and negotiations. Prepare quotations, proposals, and follow up until deal closure. Achieve monthly sales targets and contribute to business growth. Maintain accurate records of leads and opportunities through the CRM system. Coordinate with internal teams to ensure smooth service delivery and client satisfaction. Identify upselling and cross-selling opportunities with existing clients. Monitor market trends and competitor activities to identify new opportunities. Requirements:✅ Minimum 2–5 years of experience in PRO Sales, PRO Services, Business Setup✅ B2B sales experience is a MUST.✅ Previous experience in the Qatar market or GCC market is a MUST. Strong negotiation, communication, and relationship-building skills. Proven track record of achieving sales targets. Experience in selling PRO services, company formation, visa processing, licensing, or government-related services is highly preferred. Proficiency in CRM systems and Microsoft Office. Fluency in English is required; Arabic is a strong advantage.

Job Summary The Contract Manager reports to the Contracts and Commercial Director and is responsible for managing all contracts for projects, including client and subcontractor agreements. This role ensures contracts are administered effectively, contractual risks are minimized, obligations are met, and projects are delivered successfully in accordance with company policies and contractual requirements.<br>Key Responsibilities Prepare, review, negotiate, and manage client, consultant, and subcontractor contracts to ensure compliance and minimize contractual risks. Advise project teams on claims, variations, extensions of time (EOT), dispute resolution, and contractual obligations. Manage subcontractor agreements, monitor contractual performance, and ensure compliance with contract terms. Participate in client, consultant, and subcontractor meetings to discuss contractual matters and project requirements. Support project risk management by identifying contractual risks and maintaining the project risk register. Implement and monitor contract administration procedures, templates, and company standards. Ensure timely preparation, negotiation, and closure of subcontractor accounts and final claims. Review contractual correspondence and provide commercial and contractual advice to project teams. Coordinate with project, commercial, procurement, and finance teams to ensure effective contract administration. Support Health, Safety, and Environment (HSE) initiatives and ensure compliance with company policies and procedures.<br>Requirements Education Bachelor's degree in civil engineering, Quantity Surveying, Construction Management, or a related field. FIDIC Certification is preferred. Professional membership with CIOB, RICS, or an equivalent professional body is an advantage. Experience Minimum 12+ years of relevant experience in contracts and commercial management within the construction industry. Proven Senior Quantity Surveyor (QS) experience with a strong commercial background. Minimum 5 years of experience in a supervisory or managerial role. GCC experience is preferred. Skills Strong knowledge of contract administration, particularly FIDIC contracts. Experience in claims management, variations, extensions of time (EOT), and dispute resolution. Strong commercial and contractual management skills. Knowledge of project risk management and contract compliance. Familiarity with ERP/SAP systems and Microsoft Office applications. Excellent negotiation, communication, and stakeholder management skills.

Senior SOC Engineer Location: Qatar Experience: 8+ Years Industry: Information Technology / Cybersecurity Job Purpose We are seeking a highly skilled Senior SOC Engineer with a strong background in Security Operations, Threat Detection, and Vulnerability Management. The ideal candidate will possess 8+ years of hands-on experience in IT Security Systems, leading incident response, engineering detection use cases, and managing the end-to-end vulnerability lifecycle to protect critical infrastructure. Key Responsibilities Security Monitoring & Incident Response: Lead real-time monitoring and advanced security incident investigations across SIEM, XDR, NDR, OT, and cloud platforms. Conduct deep Root Cause Analysis (RCA), coordinate containment/eradication, and strictly maintain SLA/KPI targets. Detection Engineering: Develop, tune, and optimize SIEM/XDR correlation rules aligned with the MITRE ATT&CK framework. Drive log source onboarding, parser development, and false-positive reduction to improve overall detection coverage. Vulnerability Management: Oversee the end-to-end vulnerability lifecycle (discovery to remediation validation). Perform risk-based prioritization using CVSS and threat intelligence, specifically leveraging tools like Tenable or Qualys. Threat Hunting: Conduct proactive, hypothesis-driven threat hunting exercises and integrate actionable threat intelligence feeds into monitoring platforms. Reporting & Governance: Translate complex technical findings into business risk metrics. Generate executive dashboards tracking patch compliance, vulnerability aging, risk acceptances, and audit evidence. Qualifications & Requirements Education: Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or a related field. Experience: Minimum 8+ years of core experience in Information Security and SOC environments. Mandatory Certification (At least one):Tenable Certified Nessus Professional (TCNP) Tenable Certified Security Center (TCSC) Qualys Certified Specialist – Vulnerability Management (VMDR) Qualys Certified Specialist – Web Application Scanning (WAS) Preferred Certifications: CEH, Microsoft SC-200, or OSCP. Technical Skillset: Strong command over SIEM tools, EDR/XDR, Threat Hunting, Cloud Security (AWS/Azure/GCP), and basic scripting (Python, Power Shell, KQL, or SPL).

Job Title: Health Support Associate Job Location: Doha, Qatar Industry: Health Insurance / Healthcare Services<br>Job Summary:We are seeking a dedicated Health Support Associate to provide administrative and operational support for health insurance services. The role involves assisting policyholders, healthcare providers, and corporate clients with insurance-related inquiries, claims processing, policy verification, and service coordination. The ideal candidate will ensure efficient service delivery while maintaining compliance with company policies and regulatory requirements.<br>Mandatory Requirements & Qualifications:Experience:Minimum 2 years of experience in health insurance, healthcare administration, medical claims processing, or customer service. Education:Bachelor's Degree or Diploma in Healthcare Administration, Business Administration, Insurance, or a related field. Technical Skills:Knowledge of health insurance terminology, benefits, and policy coverage. Experience in claims processing, pre-authorizations, and healthcare coordination. Proficiency in Microsoft Office applications. Strong documentation and record management skills. Mandatory Criteria:Excellent customer service and communication skills. Strong attention to detail and accuracy. Ability to work under pressure and manage multiple tasks. Knowledge of medical coding or claims processing will be an added advantage. Familiarity with health insurance regulations and compliance requirements.<br>Key Responsibilities:Serve as the primary point of contact for policyholders, healthcare providers, and corporate clients regarding health insurance inquiries. Verify member eligibility, policy benefits, and coverage details. Assist in processing medical claims and ensure all required documentation is complete and accurate. Coordinate with hospitals and clinics for approvals, referrals, and pre-authorizations. Handle customer inquiries via phone, email, and online portals while maintaining high service standards. Maintain and update member records, policy information, and service documentation. Escalate complex medical or operational issues to the appropriate departments. Monitor service turnaround times and ensure compliance with Service Level Agreements (SLAs). Support customer service initiatives and case management activities. Ensure compliance with company policies and applicable insurance regulations.<br>Documents Required:Updated CVQID Copy

Operations Analyst – Milaha Capital:The Operations Analyst plays a key role in supporting Milaha Capital’s investment activities by ensuring smooth coordination, documentation, and execution of investment-related processes. This role requires a strong background in business and management, along with relevant experience in operations, HR, accounting, or finance. It combines organizational, operational, and financial skills to support investment transactions, compliance requirements, and day-to-day coordination between internal and external stakeholders.<br>Key Responsibilities:• Act as the main point of coordination between investment, tax, legal, treasury, accounting teams, and external advisors.• Manage KYC, AML, tax, and legal documentation for investment activities.• Coordinate payment processes, monitor project progress, and support timely transaction execution.• Support special projects, including the establishment of legal entities abroad and the transfer of investments into these structures.• Maintain and improve compliance, filing, and reporting systems related to investment operations.• Streamline administrative workflows to improve efficiency and reduce outsourcing costs.• Identify operational risks and support proactive corrective actions.• Arrange meetings, appointments, visits, events, travel, accommodation, and venue bookings as required.• Coordinate between departments and business units to ensure smooth workflow.• Maintain accurate records in physical and electronic filing systems, including confidential documents.• Perform other job-related duties as assigned.• The role holder is accountable for their actions and must follow safe work procedures, comply with training and instructions, report accidents, incidents, and near misses, and has the authority to stop work if it is considered unsafe.<br>Qualifications & Experience:• Bachelor’s degree.• 3 to 5 years of relevant experience.• Good knowledge of Microsoft Office and web applications.• English language is required; Arabic is preferred.• Experience in operations, investment support, accounting, HR, or administrative coordination is an advantage. This position is ideal for a detail-oriented professional who can manage multiple stakeholders, support investment operations, and contribute to efficient and compliant business processes.

Job Title<br><br>Applications & Devops Consultant<br><br>Job Scope<br><br>The App Dev Consultant is accountable for managing the post-sales activities by proactively assessing solution specifications in light of changing customer requirements. S/He designs, plans and implements on-premises or cloud solutions for migration, analyzes current on-premises and provides solutions to customers.<br><br>Main Duties And Responsibilities<br><br>Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a presales and implementation perspective Help customers architect scalable, highly available application solutions that leverage Microsoft services Work as a technical consultant alongside customer business, development and infrastructure teams Work as both an infrastructure and application development specialist Implement Dev Ops practices such as infrastructure, continuous integration and automated deployment Participate in design, development, review and test efforts for App & Data Modernization Ensure efficient functioning of data storage and process functions in accordance with the company security policies and best practices in cloud security Provide deep software architecture knowledge with respect to cloud architecture and design patterns Identify, analyze and resolve infrastructure vulnerabilities and application deployment issues Collaborate with engineering and development teams to evaluate and identify optimal cloud solutions Create and execute a roadmap to modernize applications and move them to Azure Use ARM, Azure Policy, Blueprints and other technologies as part of integrated deployment pipelines for new solutions in Azure Contribute to internal R&D projects and play an active role in the broader community Adhere to New Signature and Client Information Security policies and ensure compliance at all times Maintain and update technical qualifications to provide intensive technical consulting to prospective customers Lead technical sales calls<br><br><br>Position Requirements<br><br>Education<br><br>Bachelor’s degree in Computer Engineering, Computer Science or any other related field<br><br>Experience<br><br>At least 3 to 4 years of relevant experience.

Operations Analyst – Milaha Capital:The Operations Analyst plays a key role in supporting Milaha Capital’s investment activities by ensuring smooth coordination, documentation, and execution of investment-related processes. This role requires a strong background in business and management, along with relevant experience in operations, HR, accounting, or finance. It combines organizational, operational, and financial skills to support investment transactions, compliance requirements, and day-to-day coordination between internal and external stakeholders.<br>Key Responsibilities:• Act as the main point of coordination between investment, tax, legal, treasury, accounting teams, and external advisors.• Manage KYC, AML, tax, and legal documentation for investment activities.• Coordinate payment processes, monitor project progress, and support timely transaction execution.• Support special projects, including the establishment of legal entities abroad and the transfer of investments into these structures.• Maintain and improve compliance, filing, and reporting systems related to investment operations.• Streamline administrative workflows to improve efficiency and reduce outsourcing costs.• Identify operational risks and support proactive corrective actions.• Arrange meetings, appointments, visits, events, travel, accommodation, and venue bookings as required.• Coordinate between departments and business units to ensure smooth workflow.• Maintain accurate records in physical and electronic filing systems, including confidential documents.• Perform other job-related duties as assigned.• The role holder is accountable for their actions and must follow safe work procedures, comply with training and instructions, report accidents, incidents, and near misses, and has the authority to stop work if it is considered unsafe.<br>Qualifications & Experience:• Bachelor’s degree.• 3 to 5 years of relevant experience.• Good knowledge of Microsoft Office and web applications.• English language is required; Arabic is preferred.• Experience in operations, investment support, accounting, HR, or administrative coordination is an advantage. This position is ideal for a detail-oriented professional who can manage multiple stakeholders, support investment operations, and contribute to efficient and compliant business processes.

Job Title<br><br>Applications & Devops Consultant<br><br>Job Scope<br><br>The App Dev Consultant is accountable for managing the post-sales activities by proactively assessing solution specifications in light of changing customer requirements. S/He designs, plans and implements on-premises or cloud solutions for migration, analyzes current on-premises and provides solutions to customers.<br><br>Main Duties And Responsibilities<br><br>Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a presales and implementation perspective Help customers architect scalable, highly available application solutions that leverage Microsoft services Work as a technical consultant alongside customer business, development and infrastructure teams Work as both an infrastructure and application development specialist Implement Dev Ops practices such as infrastructure, continuous integration and automated deployment Participate in design, development, review and test efforts for App & Data Modernization Ensure efficient functioning of data storage and process functions in accordance with the company security policies and best practices in cloud security Provide deep software architecture knowledge with respect to cloud architecture and design patterns Identify, analyze and resolve infrastructure vulnerabilities and application deployment issues Collaborate with engineering and development teams to evaluate and identify optimal cloud solutions Create and execute a roadmap to modernize applications and move them to Azure Use ARM, Azure Policy, Blueprints and other technologies as part of integrated deployment pipelines for new solutions in Azure Contribute to internal R&D projects and play an active role in the broader community Adhere to New Signature and Client Information Security policies and ensure compliance at all times Maintain and update technical qualifications to provide intensive technical consulting to prospective customers Lead technical sales calls<br><br><br>Position Requirements<br><br>Education<br><br>Bachelor’s degree in Computer Engineering, Computer Science or any other related field<br><br>Experience<br><br>At least 3 to 4 years of relevant experience.

Operations Analyst – Milaha Capital:The Operations Analyst plays a key role in supporting Milaha Capital’s investment activities by ensuring smooth coordination, documentation, and execution of investment-related processes. This role requires a strong background in business and management, along with relevant experience in operations, HR, accounting, or finance. It combines organizational, operational, and financial skills to support investment transactions, compliance requirements, and day-to-day coordination between internal and external stakeholders.<br>Key Responsibilities:• Act as the main point of coordination between investment, tax, legal, treasury, accounting teams, and external advisors.• Manage KYC, AML, tax, and legal documentation for investment activities.• Coordinate payment processes, monitor project progress, and support timely transaction execution.• Support special projects, including the establishment of legal entities abroad and the transfer of investments into these structures.• Maintain and improve compliance, filing, and reporting systems related to investment operations.• Streamline administrative workflows to improve efficiency and reduce outsourcing costs.• Identify operational risks and support proactive corrective actions.• Arrange meetings, appointments, visits, events, travel, accommodation, and venue bookings as required.• Coordinate between departments and business units to ensure smooth workflow.• Maintain accurate records in physical and electronic filing systems, including confidential documents.• Perform other job-related duties as assigned.• The role holder is accountable for their actions and must follow safe work procedures, comply with training and instructions, report accidents, incidents, and near misses, and has the authority to stop work if it is considered unsafe.<br>Qualifications & Experience:• Bachelor’s degree.• 3 to 5 years of relevant experience.• Good knowledge of Microsoft Office and web applications.• English language is required; Arabic is preferred.• Experience in operations, investment support, accounting, HR, or administrative coordination is an advantage. This position is ideal for a detail-oriented professional who can manage multiple stakeholders, support investment operations, and contribute to efficient and compliant business processes.

Operations Analyst – Milaha Capital:The Operations Analyst plays a key role in supporting Milaha Capital’s investment activities by ensuring smooth coordination, documentation, and execution of investment-related processes. This role requires a strong background in business and management, along with relevant experience in operations, HR, accounting, or finance. It combines organizational, operational, and financial skills to support investment transactions, compliance requirements, and day-to-day coordination between internal and external stakeholders.<br>Key Responsibilities:• Act as the main point of coordination between investment, tax, legal, treasury, accounting teams, and external advisors.• Manage KYC, AML, tax, and legal documentation for investment activities.• Coordinate payment processes, monitor project progress, and support timely transaction execution.• Support special projects, including the establishment of legal entities abroad and the transfer of investments into these structures.• Maintain and improve compliance, filing, and reporting systems related to investment operations.• Streamline administrative workflows to improve efficiency and reduce outsourcing costs.• Identify operational risks and support proactive corrective actions.• Arrange meetings, appointments, visits, events, travel, accommodation, and venue bookings as required.• Coordinate between departments and business units to ensure smooth workflow.• Maintain accurate records in physical and electronic filing systems, including confidential documents.• Perform other job-related duties as assigned.• The role holder is accountable for their actions and must follow safe work procedures, comply with training and instructions, report accidents, incidents, and near misses, and has the authority to stop work if it is considered unsafe.<br>Qualifications & Experience:• Bachelor’s degree.• 3 to 5 years of relevant experience.• Good knowledge of Microsoft Office and web applications.• English language is required; Arabic is preferred.• Experience in operations, investment support, accounting, HR, or administrative coordination is an advantage. This position is ideal for a detail-oriented professional who can manage multiple stakeholders, support investment operations, and contribute to efficient and compliant business processes.

Sales Supervisor II | Doha, Qatar<br><br>The Company <br>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website – www.almarai.com. An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.<br><br>The Role:To deliver the company’s growth objectives by optimizing Sales & distribution of all Almarai Bakery products in his designated area by strictly adhering to company operational policies & procedures and maintaining highest sales and merchandising standards through strong leadership of a team of salesmen.<br><br>To be successful in this role, you must have the following:Diploma in any discipline.2 years sales experience in Supervisory role in van sales environment preferably FMCG business. Excellent communication skills verbal and written in English and verbal in Arabic Valid driving license. Highly skilled in Microsoft Office Spread Sheet. Competencies such as; Knowledge on Sales operation in FMCG environment; Numeric and analytical; Strong communication and Interpersonal communication skill; Ability to lead a team and work with a team; Negotiating skills; Time Management skills; Ability to motivate and expire others.<br><br><br>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.<br><br>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.

Job Summary<br>We are seeking a detail-oriented and analytical Data Analyst with experience in a contact centre environment and strong Workforce Management (WFM) capabilities. The ideal candidate will be responsible for analysing operational data, optimizing workforce planning, and delivering actionable insights to improve performance, efficiency, and customer experience.<br><br>Key Responsibilities<br>Data Analysis & Reporting Analyze large datasets to identify trends, patterns, and insights related to contact centre performance. Develop and maintain dashboards and reports using tools such as Power BI or Tableau. Provide daily, weekly, and monthly performance reports (KPIs, SLAs, service levels, etc.). Support data-driven decision-making through accurate and timely analysis. Workforce Management (WFM) Perform forecasting of call volumes, workload, and staffing requirements. Develop and manage scheduling plans to ensure optimal resource utilization. Conduct real-time monitoring (RTA) of contact center operations and recommend adjustments. Analyze shrinkage, occupancy, and adherence metrics to improve efficiency. Process Improvement Identify operational inefficiencies and recommend process improvements. Collaborate with operations and team leaders to enhance productivity and service delivery. Support continuous improvement initiatives through data insights. Data Management Extract, clean, and manipulate data using SQL and Excel. Ensure data accuracy, integrity, and consistency across reports. Automate reporting processes where possible.<br><br>Required Skills & Qualifications<br>Bachelor’s degree in Data Analytics, Statistics, Mathematics, Business, or related field. Minimum 2 years of experience in data analysis within a contact center environment. Strong Workforce Management (WFM) experience (forecasting, scheduling, real-time monitoring). Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Macros preferred). Strong knowledge of SQL for data extraction and manipulation. Experience with reporting and visualization tools such as Power BI or Tableau. Solid understanding of contact center metrics (AHT, SLA, Service Level, Occupancy, etc.). Strong analytical, problem-solving, and communication skills.<br><br>Preferred Qualifications<br>Experience with WFM tools (e.g., NICE, Verint, Aspect, Genesys). Knowledge of automation tools or scripting (Python is a plus). Experience working in a high-volume customer service environment.

Organization- Grand Hyatt Doha<br><br>Summary<br><br>At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.<br><br>You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.<br><br>Our commitment to you:<br><br>With enriching work comes amazing rewards! Some of our associate benefits include:With enriching work comes amazing rewards! Some of our associate benefits include:<br><br> Complimentary room nights at selected Hyatt properties worldwide 50% Colleague Discount in Food & Beverage Outlets in Hyatt Hotels Weekly two (2) days off across all levels/departments Colleague accommodation with transport to and from the Hotel Free meals in our colleague restaurant across all meal periods Uniforms are provided and laundered Discounted room rates for associates as well as friends and family Ongoing learning & development opportunities for career advancements.<br><br>Qualifications<br><br> Diploma or Bachelor’s Degree in Hospitality Management, Hotel Administration, or a related discipline Minimum 1–2 years of experience in Front Office or Guest Services within a luxury hotel environment preferred Excellent command of English; additional language proficiency is an asset Strong interpersonal and communication skills with a guest-centric approach Demonstrated ability to deliver personalized and intuitive service aligned with Hyatt’s purpose of care Well-groomed with a professional demeanor in line with Hyatt grooming standards Proficient in Opera PMS or similar hotel management systems, and basic Microsoft Office skills Ability to handle guest feedback and resolve concerns with empathy and efficiency

Sales Supervisor II | Doha, Qatar<br><br>The Company <br>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website – www.almarai.com. An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.<br><br>The Role:To deliver the company’s growth objectives by optimizing Sales & distribution of all Almarai Bakery products in his designated area by strictly adhering to company operational policies & procedures and maintaining highest sales and merchandising standards through strong leadership of a team of salesmen.<br><br>To be successful in this role, you must have the following:Diploma in any discipline.2 years sales experience in Supervisory role in van sales environment preferably FMCG business. Excellent communication skills verbal and written in English and verbal in Arabic Valid driving license. Highly skilled in Microsoft Office Spread Sheet. Competencies such as; Knowledge on Sales operation in FMCG environment; Numeric and analytical; Strong communication and Interpersonal communication skill; Ability to lead a team and work with a team; Negotiating skills; Time Management skills; Ability to motivate and expire others.<br><br><br>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.<br><br>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.

Job Summary<br>We are seeking a detail-oriented and analytical Data Analyst with experience in a contact centre environment and strong Workforce Management (WFM) capabilities. The ideal candidate will be responsible for analysing operational data, optimizing workforce planning, and delivering actionable insights to improve performance, efficiency, and customer experience.<br><br>Key Responsibilities<br>Data Analysis & Reporting Analyze large datasets to identify trends, patterns, and insights related to contact centre performance. Develop and maintain dashboards and reports using tools such as Power BI or Tableau. Provide daily, weekly, and monthly performance reports (KPIs, SLAs, service levels, etc.). Support data-driven decision-making through accurate and timely analysis. Workforce Management (WFM) Perform forecasting of call volumes, workload, and staffing requirements. Develop and manage scheduling plans to ensure optimal resource utilization. Conduct real-time monitoring (RTA) of contact center operations and recommend adjustments. Analyze shrinkage, occupancy, and adherence metrics to improve efficiency. Process Improvement Identify operational inefficiencies and recommend process improvements. Collaborate with operations and team leaders to enhance productivity and service delivery. Support continuous improvement initiatives through data insights. Data Management Extract, clean, and manipulate data using SQL and Excel. Ensure data accuracy, integrity, and consistency across reports. Automate reporting processes where possible.<br><br>Required Skills & Qualifications<br>Bachelor’s degree in Data Analytics, Statistics, Mathematics, Business, or related field. Minimum 2 years of experience in data analysis within a contact center environment. Strong Workforce Management (WFM) experience (forecasting, scheduling, real-time monitoring). Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Macros preferred). Strong knowledge of SQL for data extraction and manipulation. Experience with reporting and visualization tools such as Power BI or Tableau. Solid understanding of contact center metrics (AHT, SLA, Service Level, Occupancy, etc.). Strong analytical, problem-solving, and communication skills.<br><br>Preferred Qualifications<br>Experience with WFM tools (e.g., NICE, Verint, Aspect, Genesys). Knowledge of automation tools or scripting (Python is a plus). Experience working in a high-volume customer service environment.

Organization- Grand Hyatt Doha<br><br>Summary<br><br>At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.<br><br>You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.<br><br>Our commitment to you:<br><br>With enriching work comes amazing rewards! Some of our associate benefits include:With enriching work comes amazing rewards! Some of our associate benefits include:<br><br> Complimentary room nights at selected Hyatt properties worldwide 50% Colleague Discount in Food & Beverage Outlets in Hyatt Hotels Weekly two (2) days off across all levels/departments Colleague accommodation with transport to and from the Hotel Free meals in our colleague restaurant across all meal periods Uniforms are provided and laundered Discounted room rates for associates as well as friends and family Ongoing learning & development opportunities for career advancements.<br><br>Qualifications<br><br> Diploma or Bachelor’s Degree in Hospitality Management, Hotel Administration, or a related discipline Minimum 1–2 years of experience in Front Office or Guest Services within a luxury hotel environment preferred Excellent command of English; additional language proficiency is an asset Strong interpersonal and communication skills with a guest-centric approach Demonstrated ability to deliver personalized and intuitive service aligned with Hyatt’s purpose of care Well-groomed with a professional demeanor in line with Hyatt grooming standards Proficient in Opera PMS or similar hotel management systems, and basic Microsoft Office skills Ability to handle guest feedback and resolve concerns with empathy and efficiency