Customer Service Jobs in Qatar

At EY, we’re all in to shape your future with confidence.<br><br>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br><br>Our global tax professionals deliver connected services across disciplines, helping clients navigate change and make informed decisions. Using advanced technology and deep expertise, we support planning, compliance, and strategy across six sub-service lines. If you're committed, thorough, and experienced in international tax, we’d love to hear from you.<br><br>Join EY and help to build a better working world.<br><br>The opportunity <br><br>Join our GCC-based tax team as an experienced transfer pricing specialist, where you'll work in a professional, client-focused environment on exciting projects. We offer flexibility and autonomy, allowing you to shape your workday while contributing to impactful solutions.<br><br>Your Key Responsibilities<br><br>You'll play a key role throughout the project lifecycle, translating data into insights and building strong client relationships across industries. You'll also lead multiple transfer pricing engagements and contribute to high-quality tax planning services.<br><br>Skills And Attributes For Success<br><br>Your commitment, passion for tax, and drive to support clients are essential. You're eager to grow with the evolving transfer pricing landscape, take initiative, and own your responsibilities.<br><br>Qualifications & Experience<br><br>Minimum of 3+ years' experience in a similar role – either from another audit house or an in-house transfer pricing section An understanding of complex transfer pricing concepts and broad exposure to transfer pricing issues Strong organizational, analytical and verbal/written communication skills Professional and educational qualifications are Master of Science (MSc) in Business Administration and Commercial Law, Master of Science (MSc) in Business Administration and Auditing or Master of Laws<br><br>Ideally, you’ll also have<br><br>Proficiency in Arabic A consistent record of excellence in a professional services environment Existing transfer pricing experience<br><br>What We Look For<br><br>Quality-focused, service-minded, and thrive both independently and in a team. You delegate effectively, take initiative, and bring professional ambition and confidence to your work.<br><br>What We Offer You<br><br>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.<br><br>Are you ready to shape your future with confidence? Apply today.<br><br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.<br><br>EY | Building a better working world<br><br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br><br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br><br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

<p>The Senior Director, Academic Services is a new position within the Education Office at Carnegie Mellon University in Qatar, reporting to the Senior Associate Dean, Education. The Senior Director has primary responsibility for academic advising and student success, course scheduling and registration management, and student financial services, and supervises a team of four academic advisors, the Director of Student Academic Success, and the Manager, Student Financial Services. Strategic Leadership In collaboration with the Senior Associate Dean, Education, the Senior Director develops and manages a strategic vision for student services, including: Monitoring overall student progress toward degree completion to identify and address problem cases and systemic issues; Ensuring students have adequate information to make informed decisions about course and degree options, and are aware of and in compliance with academic policies; Identifying recurring student concerns and proposing institutional solutions; Partnering with the Director of Student Academic Success to manage academic action plans and success interventions for students on academic probation or warning; Ensuring students receive accurate financial aid counseling and are prepared to meet their financial obligations, in partnership with the Manager, Student Financial Services. Operational Management The Senior Director also takes responsibility for: Working with academic programs and student advisors to identify course needs and scheduling constraints; Managing creation of the course schedule, room assignments, and final exam schedule each semester; Ensuring accurate entry and integration of data (e.g., course descriptions, faculty and advisor assignments, degree audits) across enrollment management technology platforms; Supervising the degree certification process.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree required; Master's degree preferred</li><li>8+ years in higher education with progressive leadership responsibility, including direct supervisory experience</li><li>Experience in academic advising and/or enrollment services strongly preferred</li><li>Familiarity with financial aid counseling and student financial services operations</li><li>Proficiency with enrollment management and student records technology platforms</li><li>Knowledge of and experience at Carnegie Mellon University and/or Education City, Qatar preferred</li></ul>

Trust Services Standards & Regulatory Specialist (e IDAS, ETSI & PKI) Role Summary We are seeking a Trust Services Standards & Regulatory Specialist to support the regulation, licensing, and supervision of Certification Service Providers (CSPs) and Trust Service Providers (TSPs). The role focuses on ensuring compliance with national regulations and international standards, including e IDAS, ETSI, and Public Key Infrastructure (PKI) best practices. Key Responsibilities Support the development and implementation of regulatory frameworks for trust services. Apply e IDAS principles and ETSI EN 319 standards in licensing, compliance reviews, and regulatory supervision. Review conformity assessment and audit reports from Certification Authorities (CAs), CSPs, and TSPs. Evaluate PKI architectures, certificate lifecycle management, cryptographic controls, and trust service compliance. Identify compliance gaps and recommend corrective actions. Monitor developments in e IDAS 2.0, digital identity, and emerging trust service technologies. Prepare regulatory guidance, policy recommendations, and executive briefings. Qualifications & Experience Bachelor's degree in Cybersecurity, Information Security, Computer Science, Engineering, IT, or a related field.5+ years of experience in PKI, digital trust services, cybersecurity, regulatory compliance, or related areas. Strong knowledge of:e IDAS Regulation ETSI EN 319 Trust Service Standards Public Key Infrastructure (PKI) Certification Authorities and Trust Service Providers Conformity assessments and regulatory audits Experience working with regulators, auditors, Certification Authorities, or Trust Service Providers is highly desirable. Preferred Certifications CISSP, CISM, CISAISO/IEC 27001 Lead Auditor/Lead Implementer PKI, e IDAS, or ETSI-related certifications are an advantage.

Trust Services Standards & Regulatory Specialist (e IDAS, ETSI & PKI) Role Summary We are seeking a Trust Services Standards & Regulatory Specialist to support the regulation, licensing, and supervision of Certification Service Providers (CSPs) and Trust Service Providers (TSPs). The role focuses on ensuring compliance with national regulations and international standards, including e IDAS, ETSI, and Public Key Infrastructure (PKI) best practices. Key Responsibilities Support the development and implementation of regulatory frameworks for trust services. Apply e IDAS principles and ETSI EN 319 standards in licensing, compliance reviews, and regulatory supervision. Review conformity assessment and audit reports from Certification Authorities (CAs), CSPs, and TSPs. Evaluate PKI architectures, certificate lifecycle management, cryptographic controls, and trust service compliance. Identify compliance gaps and recommend corrective actions. Monitor developments in e IDAS 2.0, digital identity, and emerging trust service technologies. Prepare regulatory guidance, policy recommendations, and executive briefings. Qualifications & Experience Bachelor's degree in Cybersecurity, Information Security, Computer Science, Engineering, IT, or a related field.5+ years of experience in PKI, digital trust services, cybersecurity, regulatory compliance, or related areas. Strong knowledge of:e IDAS Regulation ETSI EN 319 Trust Service Standards Public Key Infrastructure (PKI) Certification Authorities and Trust Service Providers Conformity assessments and regulatory audits Experience working with regulators, auditors, Certification Authorities, or Trust Service Providers is highly desirable. Preferred Certifications CISSP, CISM, CISAISO/IEC 27001 Lead Auditor/Lead Implementer PKI, e IDAS, or ETSI-related certifications are an advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Oracle, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being. As a global leader, we re looking for a Support Services Owner to drive success as part of our Support organization. Join us and create the future. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC2 As a Support Services Owner, you will work in a team environment to be accountable for Oracle Health customer relationships. As you work with Oracle Health customers, you will perform the below responsibilities. Your ultimate goal is healthy team and customer relationships to deliver value outcomes for both Oracle and our customers. Manage complex external customer relationships with a high degree of variability Influence customer support strategy focusing on value achievement and targeted outcomes Develop complex continuous improvement strategies Act as the single point of contact for cross-organizational support escalations Provide support processes expertise and advise on expectations for both internal stakeholders and external clients Contribute to internal team value and improvements</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's or Master's degree in IT, HealthCare, related field or equivalent relevant work experience</p> <p>At least 6+ years software/system implementation or system/support work experience</p> <p>Healthcare information technology (HIT), consulting, support, project/program management, customer relationship management and/or other customer-facing</p> <p>Fluent in English</p> <p>Cerner millennium experience</p> <p>Customer relationship/Service Management experience</p> <p>Experience working in Application Managed Services/Support or Product or other customer related businesses.</p> <p>Willing to work 100% from customer location (Doha, Qatar)</p> <p>Willing to work additional or irregular hours as needed and allowed by local regulations</p> <p>Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position</p> <p>Perform other responsibilities as assigned</p><p></p></section>

At EY, we’re all in to shape your future with confidence.<br><br>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br><br>Our global tax professionals deliver connected services across disciplines, helping clients navigate change and make informed decisions. Using advanced technology and deep expertise, we support planning, compliance, and strategy across six sub-service lines. If you're committed, thorough, and experienced in international tax, we’d love to hear from you.<br><br>Join EY and help to build a better working world.<br><br>The opportunity <br><br>Join our GCC-based tax team as an experienced transfer pricing specialist, where you'll work in a professional, client-focused environment on exciting projects. We offer flexibility and autonomy, allowing you to shape your workday while contributing to impactful solutions.<br><br>Your Key Responsibilities<br><br>You'll play a key role throughout the project lifecycle, translating data into insights and building strong client relationships across industries. You'll also lead multiple transfer pricing engagements and contribute to high-quality tax planning services.<br><br>Skills And Attributes For Success<br><br>Your commitment, passion for tax, and drive to support clients are essential. You're eager to grow with the evolving transfer pricing landscape, take initiative, and own your responsibilities.<br><br>Qualifications & Experience<br><br>Minimum of 3+ years' experience in a similar role – either from another audit house or an in-house transfer pricing section An understanding of complex transfer pricing concepts and broad exposure to transfer pricing issues Strong organizational, analytical and verbal/written communication skills Professional and educational qualifications are Master of Science (MSc) in Business Administration and Commercial Law, Master of Science (MSc) in Business Administration and Auditing or Master of Laws<br><br>Ideally, you’ll also have<br><br>Proficiency in Arabic A consistent record of excellence in a professional services environment Existing transfer pricing experience<br><br>What We Look For<br><br>Quality-focused, service-minded, and thrive both independently and in a team. You delegate effectively, take initiative, and bring professional ambition and confidence to your work.<br><br>What We Offer You<br><br>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.<br><br>Are you ready to shape your future with confidence? Apply today.<br><br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.<br><br>EY | Building a better working world<br><br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.<br><br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.<br><br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client is a leading real estate and mixed-use development group in Qatar, managing a diversified portfolio of residential, commercial, hospitality, and retail assets. As the organisation continues to expand, it is strengthening its corporate services model to improve efficiency, governance, and service delivery across all business units. The Chief Shared Services Officer will lead the group s shared services strategy, consolidating and optimising functions including Human Resources, Finance Operations, Procurement, Information Technology, Administration, and Corporate Services. The role will establish service standards, improve operational efficiency, implement automation initiatives, and drive continuous process improvement across the organisation. Working closely with the executive leadership team, the CSSO will ensure that shared services operate as a strategic business partner while maintaining high levels of governance, cost optimisation, and internal customer satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should possess extensive executive leadership experience overseeing shared services within large, diversified organisations. Strong expertise in operational excellence, process transformation, governance, ERP implementation, and service delivery models is essential. Experience leading multi-functional corporate support teams within the GCC is highly desirable. The successful candidate will demonstrate strong commercial acumen, exceptional stakeholder management, and a proven ability to deliver enterprise-wide operational improvements.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The job requires Male applicants. Minimum of 5 years working experience is required for this position</p><p>Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshooting and diagnostic activities related to MECHANICAL STATIC ASPECTS of process and non-process equipment and its sub-systems as below equipment:</p><p>1. Static aspect of Pumps (Valves, pipe and pipe support, expansion bellows and fittings).</p><p>2. Static aspects of Cooling Tower (Infills, nozzles, basin, fan stack, and GRP structure)</p><p>3. Tank (Structures, valves and fittings, air vents)</p><p>4. Air handling Units (Filter, ducting, AHU Housing)</p><p>5. Filtration system (Filters, housings, pipe and fittings)</p><p>6. Chemical Dosing Pumps, Tanks, Pipe and Fittings system</p><p>7. Corrosion racks, sampling, blowdown and chemical dosing pipe systems</p><p>Supervise, guide and monitor work done by external vendors.</p><p>Prepare and submit technical log reports, checklist or forms as part of daily routine work.</p><p>Obtain spare parts, materials, and consumables either from internal store or external location.</p><p>Utilize, maintain and safe keep specific tools assigned by company.</p><p>Maintain proper tools, PPE s, Spares and provide annual requirements.</p><p>Respond to emergency situations during or after hours as part of business continuity.</p><p>Utilize Computer Maintenance Management Systems (CMMS) as per QCFE.</p><p>Where applicable, aid and support to other team members within and across the discipline, whenever required.</p><p>Participate in QC provided training as deemed fit by management.</p><p>Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates must have at least Vocational Diploma / Short Course Certificate</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position:</p><p>Dental Technician (Digital) - (2)</p><p>Date Open:</p><p>Sep 27, 2025</p><p>Closing Date:</p><p>Jun 30, 2026</p><p>Principal:</p><p>Hamad Medical Corporation</p><p>Country:</p><p>Doha, Qatar</p><p>Qualifications:</p><p>Candidates must have at least Vocational Diploma / Short Course Certificate</p><p>The job requires both Male and Female applicants.</p><p>Minimum of 2 years working experience is required for this position</p><p>Additional Qualifications:</p><p>Education</p><p>2 years Diploma in Dental Technology /Technician Experience</p><p>4 years’ experience as a Dental Technician, out of which 3 years in Digital Dental Technology</p><p>OR</p><p>3 years’ experience as a Dental Technician, out of which 2 years in Digital Dental Technology for 3-year Diploma holders</p><p>OR</p><p>2 years’ experience as a Dental Technician, out of which 1 year in Digital Dental Technology for holders of a Bachelor’s degree in dental technology holders</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Candidates must have at least Vocational Diploma / Short Course Certificate</li><li>Minimum of 2 years working experience is required for this position</li><li><strong>Education</strong><br>2 years Diploma in Dental Technology /Technician</li><li><strong>Experience</strong><br>4 years experience as a Dental Technician, out of which 3 years in Digital Dental Technology<br>OR<br>3 years experience as a Dental Technician, out of which 2 years in Digital Dental Technology for 3-year Diploma holders<br>OR<br>2 years experience as a Dental Technician, out of which 1 year in Digital Dental Technology for holders of a Bachelor s degree in dental technology holders</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary : <br> <p>The incumbent is primarily accountable for the management of all Custody Clients as well as the Client management team, which consists of Custody Relationship Managers and a Client Services function. The Senior Manager Custody Client Management and Business Development leads the aforementioned team in order to maintain and grow the Custody Client Portfolio and achiever-determined and pre-approved targets.</p><br> <br> <br><br> Main Responsibilities : <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Implement strategies and plans to achieve all volume, revenue, and profit targets.</p><br><p>- Ensure ongoing increase in market share, and sustainable growth rate on the Custody client portfolio. </p><br><p>- Ensure that the marketing impact and sales activities are maximised through the team’s service delivery</p><br><p>- Implements KPI’s and best practices</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br><p>- Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Responsive to the needs of the potential, new and existing customer base and lead the customer focus initiatives in the QNB Custody department. </p><br><p>- Define, establish and conduct reviews on procedures for, on boarding, client meetings, business cases, client engagement plans and yearly activities.</p><br><p>- Owning the common client mailbox, and all other client communication channels and the routines handling client responses according to the agreed SLAs with the clients. </p><br><p>- Build and maintain strong and effective relationship with the all other related departments and units within QNB to achieve the Group’s goals/ objectives.</p><br><p>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><br><p>- Responsible for strategically important client relationships engagement.</p><br><p>- Client targeting and marketing.</p><br><p>- Develop client sourcing process / framework and implement with target client identification and prioritization approach.</p><br><p>- Oversee client referral and incentives.</p><br><p>- Mange client target lists using internal and external sources.</p><br><p>- Client contact and acquisition.</p><br><p>- Define and implement client contact approach and guidelines.</p><br><p>- Define and implement client contact strategies for Relationship Officers without portfolio and their continuous engagements.</p><br><p>- Manage allocation of target clients to Relationship Managers and Officers.</p><br><p>- Monitor and maximize sales conversion.</p><br><p>- Client On-boarding.</p><br><p>- Responsible for the on boarding process and the continues account maintenance and the regular and enhanced due-diligence process and KYC-documentation routines.</p><br><p>- Work with Custody Operation teams to ensure the client on-boarding process is managed efficiently according to agreed SLAs.</p><br><p>- Value of Custody client portfolio.</p><br><p>- Set and agree on sales targets with all of the team members.</p><br><p>- Implement client relationship management model.</p><br><p>- Allocate and manage Relationship Manager and Officer portfolios.</p><br><p>- Participate in high value client discussions to support Relationship Managers.</p><br><p>- Work with Head of Product Development and Network Management and External Relations to identify evolving Custody clients’ needs and the product developments process or make connection with the respective product owner(s) within QNB.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Custody client satisfaction.</p><br><p>- Manage and resolve client issues and proactively feed into business or systems improvement initiatives.</p><br><p>- Implement strategy to maximize client retention. </p><br><p>- Oversee and monitor quality of service provided by Custody Relationship Manager and Officers.</p><br><p>- Monitoring and refinement.</p><br><p>- Track client acquisition pipeline/produce monthly sales report of the Head of Group Custody.</p><br><p>- Bring client input to the product developments function.</p><br><p>- External authority contacts.</p><br><p>- Contribute to the interaction and problem solving in relation to authorities (QFMA, QCB, QCSD, QE etc.) and internal controlling functions as Internal Audit and Compliance.</p><br><p>- Report to Head of Group Custody on progress, key metrics, and major issues and risks</p><br><p>- Manage the Relationship Manager and Officer Team budget. </p><br><p>- Manage the client acquisition budget.</p><br><p>- Monitor client workload of Relationship Managers and Officers and recruit new staff as needed.</p><br><p>- Establish and maintain good relationship with internal functions to ensure excellent service and cross-selling target.</p><br><p>- Monitor and review staff performance; resolve staff performance issues. </p><br><p>- Mentor staff and provide sufficient training and career opportunities to support their growth and maximize their productivity.</p><br><p>- Continuous Improvement:</p><br><p>- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>- Identify and encourage people to adopt practices better than the industry standard. </p><br><p>- Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br><p>- Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p>- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br><p>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education and Experience Requirements : <br> <p>- University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.</p><br><p>- At least 12 years of experience in client management and business development, ideally in a custody banking, investment management or fund administration context.</p><br><p>- Minimum of 5 years of hands on experience from custody operations.</p><br><p>- Excellent knowledge of Custody and institutional banking products.</p><br><p>- Management experience and track record of successful business strategy formulation and implementation.</p><br><p>- Proven leadership skills in performance monitoring and engagement for staff management.</p><br> <br> <br> </div>

<p>Handle incoming catering, social, and wedding inquiries and convert them into confirmed business Proactively upsell menus, venues, AV, d cor, and added services to maximize total event revenue Identify and develop new business opportunities within Arabic-speaking markets and social segments Build strong relationships with wedding planners, social event planners, and key clients Negotiate contracts, pricing, and terms in line with hotel strategy and approvals Achieve individual and team revenue targets Conduct professional site inspections to convert business Create proposals and contracts in line with hotel standards Ensure all event payments, deposits, and guarantees are received as per finance policy Coordinate and manage social events and weddings, ensuring all client requirements are delivered with precision Support corporate events when assigned by management Act as the main point of contact for clients from contract to event day Coordinate menu tastings and support menu planning with clients and culinary team Assist clients in coordinating external vendors (florists, furniture, linen, entertainment, etc.) Prepare floor plans, seating plans, and event coordination materials Conduct site inspections and planning meetings leading up to events Meet and greet clients on the day of the event and oversee smooth execution Conduct proper event handovers to Banquet Operations for flawless delivery Proactively solve problems onsite to protect guest experience and revenue Gather client feedback and share insights with CCS leadership Attend BEO meetings and ensure full operational alignment across Banquets, Culinary, AV, Engineering, Security, and Front Office Ensure all event details are accurately entered and maintained in Delphi / Amadeus Prepare and distribute Daily Event Reports to relevant stakeholders Ensure BEOs, floor plans, and operational notes are complete, accurate, and issued on time Ensure smooth internal communication between all departments involved in event delivery File contracts, maintain organized digital and physical files, and ensure timely collection of signatures Maintain accurate client and event records in all systems Manage correspondence and CCS-related inquiries professionally and in a timely manner Compile event data for internal analysis and reporting Process business-related forms including refunds, complimentary forms, entertainment vouchers, and expense reports Ensure full compliance with hotel systems, policies, and procedures</p><p><strong>Desired Candidate Profile</strong></p><p>N/A</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Lead – Facilities Management &nbsp;<br> QATAR // &nbsp;<br> Temporary Contract &nbsp;<br> 6 months, extendable &nbsp;<br>WWW.NESGT.COM &nbsp;<br> Job Title: Lead – Facilities Management &nbsp;<br> Job Details &nbsp;<br> Position Title: Lead – Facilities Management Reports To: Head – Technical Facilities Division: Facilities Management Department: Operations and Services &nbsp;<br> Job Purpose &nbsp;<br> The Facilities Management Lead supports the delivery of reliable, compliant, and cost-effective facilities and services across one or multiple sites in Qatar &nbsp;<br> Reporting to the Head of Technical Facilities, the role coordinates daily maintenance operations, work orders, vendor and subcontractor activities, procurement support, and client reporting &nbsp;<br> Key Accountabilities &nbsp;<br> • Manage and track work orders, ensuring proper prioritization, assignment, follow-up, and &nbsp;<br> closure, with clear updates to requestors and stakeholders &nbsp;<br> • Coordinate day-to-day building maintenance activities, including HVAC, electrical, &nbsp;<br> plumbing, fire/life safety, pumps, generators, and UPS where applicable, to ensure &nbsp;<br> continuity of operations and adherence to site procedures &nbsp;<br> • Plan, schedule, and monitor preventive maintenance. Maintain service reports, checklists, &nbsp;<br> and asset history records for audit readiness &nbsp;<br> • Coordinate external vendors and subcontractors, including scope clarification, site access, &nbsp;<br> permits-to-work where required, supervision, and verification of completed works, &nbsp;<br> including punch-list closeout &nbsp;<br> • Support procurement by raising service and material requests, collecting and tabulating &nbsp;<br> quotations, coordinating technical clarifications, and following purchase order and &nbsp;<br> approval workflows &nbsp;<br> • Assist with contract administration, planned maintenance completion, and service &nbsp;<br> deliverables. Support the preparation of variations, renewal inputs, and supporting &nbsp;<br> evidence &nbsp;<br> • Conduct routine site inspections and condition assessments. Issue corrective actions, &nbsp;<br> track risks and recurring issues, and verify closeout &nbsp;<br> • Maintain QA/QC and technical documentation, including method statements, inspection &nbsp;<br> checklists, test results, as-built records, and O&amp;M manuals where applicable, to support &nbsp;<br> quality benchmarks and handover &nbsp;<br> • Support QHSE and IMS requirements by coordinating toolbox talks, ensuring permit-towork compliance, supporting incident and near-miss reporting, and maintaining required &nbsp;<br> safety records and training logs &nbsp;<br> • Support mobilization, demobilization, and moves, adds, and changes, including site &nbsp;<br> readiness, service activation, inventory checks, access coordination, and closeout &nbsp;<br> documentation &nbsp;<br> WWW.NESGT.COM &nbsp;<br> • Track invoices, delivery notes, and service completion certificates. Support cost control by &nbsp;<br> monitoring consumption and spend against budget and highlighting variances to the &nbsp;<br> Operations Manager &nbsp;<br> • Prepare periodic client and internal reports, including work-order metrics, KPI dashboards, &nbsp;<br> vendor performance, issues logs, and preventive-maintenance compliance. Support &nbsp;<br> meeting minutes and action tracking as required &nbsp;<br> Communications and Working Relationships &nbsp;<br> Internal &nbsp;<br> • Head of Technical Facility &nbsp;<br> • Director of Operations and Services &nbsp;<br> • Function heads across the organization &nbsp;<br> • Relevant committees &nbsp;<br> External &nbsp;<br> • Client representatives and site supervisors/technicians &nbsp;<br> • MEP subcontractors, suppliers, and consultants, as applicable &nbsp;<br> • Security, IT, and QHSE/EH&amp;S &nbsp;<br> Context, Work Environment and Decision-Making Authority &nbsp;<br> • The role is primarily site-based, supporting facilities and service-delivery activities across &nbsp;<br> assigned locations and liaising with internal and external stakeholders as required &nbsp;<br> • Work is carried out in a mixed environment, including office and operational areas, with &nbsp;<br> routine adherence to site-access controls, safety requirements, and company procedures &nbsp;<br> • Uses judgement to coordinate day-to-day priorities, support issue resolution, and maintain &nbsp;<br> accurate records and updates within agreed processes and service expectations &nbsp;<br> • Escalates non-routine matters and decisions with material safety, operational, contractual, &nbsp;<br> or financial impact to the appropriate manager for direction or approval &nbsp;<br> Qualifications, Experience and Skills &nbsp;<br> Minimum Qualifications &nbsp;<br> • Bachelor’s degree in Facilities Management, Engineering — Electrical or Mechanical — &nbsp;<br> Building Services, or a related field &nbsp;<br> • NEBOSH certification and IOSH certification &nbsp;<br> • Facilities or maintenance certifications, such as IFMA FMP/CFM or BOMI, and/or safety &nbsp;<br> training, such as OSHA 10/30, as applicable &nbsp;<br> • Good working knowledge of building services and maintenance systems, including HVAC, &nbsp;<br> electrical, plumbing, and fire/life safety systems &nbsp;<br> • Ability to interpret technical drawings, floor plans, maintenance procedures, and HSE &nbsp;<br> documentation &nbsp;<br> • Knowledge of QHSE requirements, including permit-to-work systems, risk assessments, &nbsp;<br> and site-safety practices &nbsp;<br> • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook &nbsp;<br> • Strong communication, customer-service, and coordination skills &nbsp;<br> WWW.NESGT.COM &nbsp;<br> • Knowledge of sustainability practices, energy management, and waste-management &nbsp;<br> initiatives &nbsp;<br> • Familiarity with local authority and regulatory requirements in Qatar &nbsp;<br> Minimum Experience &nbsp;<br> • Minimum of 10 years’ experience in facilities operations, facilities coordination, MEP &nbsp;<br> maintenance administration, property management, or a related field. &nbsp;<br> • Experience using Computerized Maintenance Management Systems, or CMMS, or workorder management systems &nbsp;<br> • Experience maintaining service records, maintenance documentation, and operational &nbsp;<br> reports &nbsp;<br> • Experience coordinating with technicians, contractors, vendors, and clients to ensure &nbsp;<br> effective service delivery &nbsp;<br> • Experience preparing reports, trackers, and KPI summaries &nbsp;<br> • Experience supporting multi-site Facilities Management operations &nbsp;<br> • Experience in MEP projects, fit-out works, EPC projects, refurbishment activities, or &nbsp;<br> building handovers &nbsp;<br> • Experience in procurement coordination, vendor management, invoice verification, and &nbsp;<br> budget tracking &nbsp;<br> • Experience maintaining QA/QC documentation, inspection records, asset registers, asbuilt drawings, and O&amp;M manuals &nbsp;<br> • Experience maintaining audit-ready records and supporting compliance inspections &nbsp;<br> Required Competencies &nbsp;<br> Functional Competencies &nbsp;<br> • Organizational skills: Ability to prioritize competing requests and follow through to closure &nbsp;<br> • Problem solving: Troubleshoot issues, gather facts, and coordinate appropriate resources &nbsp;<br> • Vendor management: Communicate expectations, verify completion, and maintain &nbsp;<br> documentation &nbsp;<br> • Attention to detail: Accurate recordkeeping, safety checklists, and compliance &nbsp;<br> documentation &nbsp;<br> • Collaboration: Work effectively with occupants, IT, security, EH&amp;S, and external partners &nbsp;<br> Behavioural Competencies &nbsp;<br> • High level of professionalism and integrity &nbsp;<br> • Ability to work as a proactive and effective team player &nbsp;<br> • Strong critical-thinking, practicality, and effectiveness skills &nbsp;<br> • Highly flexible, able to deal with uncertainty and deliver under pressure<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic Banking Sales Executive – Merchant Services to acquire new merchant partners, promote payment solutions, and build long-term client relationships while driving business growth and revenue objectives. This is a full-time position based in Qatar.</p><br><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Finance, or a related field</p></li><li><p>Minimum 2–4 years of experience in merchant acquisition, banking sales, payment solutions, or financial services</p></li><li><p>Proven experience in acquiring merchants and promoting POS terminals, payment gateway, or digital payment solutions</p></li><li><p>Strong understanding of merchant services, acquiring business, and payment industry practices</p></li><li><p>Experience achieving sales targets and managing customer portfolios</p></li><li><p>Fluency in English is required; Arabic language proficiency is an advantage</p><br></li></ul><p><strong>SKILLS &amp; COMPETENCIES</strong></p><ul><li><p>Expertise in identifying and acquiring new merchant accounts across various business sectors</p></li><li><p>Capable of promoting POS, payment acceptance, and digital banking solutions based on customer needs</p></li><li><p>Adept at developing strong client relationships while delivering exceptional customer service</p></li><li><p>Experience negotiating commercial terms and preparing sales proposals and agreements</p></li><li><p>Proficiency in managing sales pipelines, merchant onboarding, and CRM updates</p></li><li><p>Effective planning, presentation, and stakeholder engagement capabilities</p></li><li><p>Strong sales acumen with a results-driven approach to achieving business objectives</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Lead and support workshop activities related to valve maintenance, fabrication, and pressure testing.</p></li><li><p>Perform PRV/PSV overhauling, inspection, testing, and troubleshooting activities.</p></li><li><p>Carry out hydrostatic and pneumatic pressure testing in accordance with company procedures and industry standards.</p></li><li><p>Support fabrication activities including piping supports, structural repairs, welding, gas cutting, grinding, and drilling.</p></li><li><p>Ensure workshop equipment, testing devices, tools, and machinery are maintained in safe working condition.</p></li><li><p>Review technical drawings, P&amp;IDs, and isometric drawings to support maintenance and fabrication activities.</p></li><li><p>Coordinate with Operations, Maintenance, HSE, QA/QC, and Technical teams to ensure safe and reliable plant operations.</p></li><li><p>Support plant shutdowns, turnarounds, and emergency maintenance activities.</p></li><li><p>Ensure compliance with workshop safety procedures, permit-to-work requirements, and quality standards.</p></li><li><p>Utilize SAP PM for maintenance activities, work order execution, and job documentation.</p></li><li><p>Provide technical guidance and support to workshop technicians and contractors.</p></li><li><p>Maintain accurate records of valve maintenance, pressure testing, and workshop activities.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>Diploma in Mechanical Engineering or a related discipline.</p></li><li><p>Minimum 5 years of experience in Petrochemical, Refinery, Chemical, LNG, or Oil &amp; Gas processing plants.</p></li><li><p>Strong hands-on experience in Valve Shop operations, including PRV/PSV overhauling and testing.</p></li><li><p>Experience in hydro testing, pneumatic testing, and pressure testing activities.</p></li><li><p>Good knowledge of fabrication, welding, and workshop maintenance practices.</p></li><li><p>Experience with TIG, MIG, SMAW, ARC welding, gas cutting, and fabrication tools.</p></li><li><p>Ability to read and interpret P&amp;IDs and Isometric Drawings.</p></li><li><p>Familiarity with SAP PM or other computerized maintenance management systems.</p></li><li><p>Experience supporting plant shutdowns and turnaround maintenance activities.</p></li><li><p>Good understanding of safety procedures, permit-to-work systems, and workshop operations.</p></li><li><p>Strong troubleshooting and problem-solving skills.</p></li><li><p>Fluent in English with good communication skills</p></li></ol><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.</p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Carefully analyze possible software and application program changes to ensure congruence with the Group’s long </p><br><p>term planning and approved strategy.</p><br><p>- Design, implement, document and develop applications as per the specified budget and plan.</p><br><p>- Implements KPI’s and best practices for In-House and Distributed Applications System Analysis</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise </p><br><p>benefits for the bank.</p><br><p>- Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Liaise with the concerned business for their information requirements and follow-up as and when required to </p><br><p>answer their business needs.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </p><br><p>improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Develop new applications as per user requirements and the plan specified by the designated systems analysts.</p><br><p>- Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced.</p><br><p>- Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct.</p><br><p>- Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program.</p><br><p>- Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.</p><br><p>- Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.</p><br><p>- Write or contribute to instructions or manuals to guide end users.</p><br><p>- Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral </p><br><p>equipment are responding to a program's instructions.</p><br><p>- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert </p><br><p>them into a series of instructions coded in a computer language.</p><br><p>- Perform systems analysis and programming tasks to maintain and control the use of system’s software.</p><br><p>- Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.</p><br><p>- Comply with existing standards and policies as set by the Group’s management. </p><br><p>- Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology.</p><br><p>- Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Fully understand user requirements as provided by the business analysts.</p><br><p>- Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application.</p><br><p>- Possess and implement the development life cycle followed with in the Group.</p><br><p>- Identify areas for professional development of self and act to enhance professional development.</p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p><span>- Bachelor’s degree in Computer Science.</span></p><br><p><span>- At least 8 years’ experience in financial services with a specialization in web or mobile application development.</span></p><br><p><span>- Knowledge in .Net and Oracle PL/SQL </span></p><br><p><span>- Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements.</span></p><br><p><span>- Ability to design secure, highly scalable, end-to-end software solutions for complex implementations.</span></p><br><p><span>- Training courses and certification in systems technology, programming and banking software.</span></p><br><p><span>- Specific courses in IT security Architecture for web applications.</span></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Specialist - Facilities Management (Soft Services &amp; HSE)<br> <strong>Job Details</strong><br> <strong>Position Title: Specialist - Facilities Management (Soft Services &amp; HSE)<br> Reports To: Head – Technical Facilities<br> Division: Facilities Management<br> Department: Operations and Services</strong><br> <strong>Job Purpose</strong><br> <strong>The Facilities Management Specialist supports the delivery of reliable, compliant, and cost-effective facilities and services across one or multiple sites in Qatar</strong><br> <strong>Reporting to the Head of Technical Facilities, the role coordinates daily maintenance operations, work orders, vendor and subcontractor activities, procurement support, and client reporting</strong><br> <strong>Key Accountabilities</strong><ul><li><strong>Manage and track work orders, ensuring appropriate prioritisation, assignment, follow-up, and closure, with clear updates provided to requestors and stakeholders. </strong></li><li><strong>Coordinate day-to-day building maintenance activities, including HVAC, electrical, plumbing, fire and life safety systems, pumps, generators, and UPS systems where applicable, to ensure continuity of operations and adherence to site procedures. </strong></li><li><strong>Plan, schedule, and monitor preventive maintenance activities. Maintain service reports, checklists, and asset history records to support audit readiness. </strong></li><li><strong>Coordinate external vendors and subcontractors, including scope clarification, site access, permits to work where required, supervision, verification of completed work, and punch-list closeout. </strong></li><li><strong>Support procurement activities by raising service and material requests, collecting and tabulating quotations, coordinating technical clarifications, and following purchase order and approval workflows. </strong></li><li><strong>Assist with contract administration, planned maintenance completion, and service deliverables. Support the preparation of variations, renewal inputs, and supporting evidence. </strong></li><li><strong>Conduct routine site inspections and condition assessments. Issue corrective actions, track risks and recurring issues, and verify closeout. </strong></li><li><strong>Maintain QA/QC and technical documentation, including method statements, inspection checklists, test results, as-built records, and O&amp;M manuals where applicable, to support quality benchmarks and handover. </strong></li><li><strong>Support QHSE and Integrated Management System requirements by coordinating toolbox talks, ensuring permit-to-work compliance, supporting incident and near-miss reporting, and maintaining required safety records and training logs. </strong></li><li><strong>Support mobilisation, demobilisation, and moves, additions, and changes, including site readiness, service activation, inventory checks, access coordination, and closeout documentation. </strong></li><li><strong>Track invoices, delivery notes, and service completion certificates. Support cost control by monitoring consumption and expenditure against budget and highlighting variances to the Operations Manager. </strong></li><li><strong>Prepare periodic client and internal reports, including work-order metrics, KPI dashboards, vendor performance, issue logs, and preventive maintenance compliance. Support meeting minutes and action tracking as required. </strong></li></ul><strong>Communications and Working Relationships</strong><br> <strong>Internal</strong><ul><li><strong>Head of Technical Facilities </strong></li><li><strong>Director of Operations and Services </strong></li><li><strong>Function heads across the organisation </strong></li><li><strong>Relevant committees </strong></li></ul><strong>External</strong><ul><li><strong>Client representatives </strong></li><li><strong>Site supervisors and technicians </strong></li><li><strong>MEP subcontractors </strong></li><li><strong>Suppliers </strong></li><li><strong>Consultants, where applicable </strong></li><li><strong>Security </strong></li><li><strong>IT </strong></li><li><strong>QHSE and EH&amp;S teams </strong></li></ul><strong>Context, Work Environment and Decision-Making Authority</strong><ul><li><strong>The role is primarily site-based, supporting facilities and service-delivery activities across assigned locations and liaising with internal and external stakeholders as required. </strong></li><li><strong>Work is carried out in a mixed environment comprising office and operational areas, with routine adherence to site access controls, safety requirements, and company procedures. </strong></li><li><strong>Uses judgement to coordinate day-to-day priorities, support issue resolution, and maintain accurate records and updates within agreed processes and service expectations. </strong></li><li><strong>Escalates non-routine matters and decisions with material safety, operational, contractual, or financial implications to the appropriate manager for direction or approval. </strong></li></ul><br> <br> <br> <br> <br> <br> <br> <br> <br> <strong>Qualifications, Experience and Skills</strong><br> <strong>Required Qualifications and Experience</strong><ul><li><strong>Bachelor’s degree in Facilities Management, Electrical or Mechanical Engineering, Building Services, or a related field. </strong></li><li><strong>5–8+ years of experience in facilities operations or coordination, MEP maintenance administration, property management, or a related role. </strong></li><li><strong>Good working knowledge of building services and maintenance concepts, including HVAC, electrical, plumbing, and fire and life safety systems, with the ability to coordinate technical support. </strong></li><li><strong>Hands-on experience using work-order systems and maintaining accurate service records. </strong></li><li><strong>Ability to interpret basic drawings, floor plans, maintenance procedures, and HSE documentation, with strong attention to detail. </strong></li><li><strong>Strong customer service and coordination skills, with the ability to manage multiple priorities and work effectively with technicians, vendors, and clients. </strong></li><li><strong>Proficiency in Microsoft Office, including Excel, Word, and Outlook, with the ability to prepare clear reports, trackers, and KPI summaries. </strong></li><li><strong>Awareness of QHSE practices, including permit-to-work processes and risk assessments, and willingness to complete required site safety training. </strong></li><li><strong>IOSH qualification preferred. </strong></li><li><strong>NEBOSH qualification. </strong></li></ul><strong>Preferred Qualifications and Experience</strong><ul><li><strong>Facilities or maintenance certifications, such as IFMA FMP, CFM, or BOMI, and/or applicable safety training such as OSHA 10 or OSHA 30. </strong></li><li><strong>Experience supporting multi-site facilities management operations and/or MEP projects, including fit-out, EPC, refurbishment, or handover support. </strong></li><li><strong>Exposure to procurement, vendor negotiation support, invoice verification, and basic budget tracking. </strong></li><li><strong>Experience maintaining QA/QC, inspection, and handover documentation, including as-built drawings, O&amp;M manuals, and asset registers, with audit-ready recordkeeping. </strong></li><li><strong>Knowledge of sustainability practices, including energy management and waste diversion, and/or familiarity with local authority and regulatory coordination in Qatar, where applicable. </strong></li></ul><strong>Skills and Competencies</strong><ul><li><strong>Organisational skills: Ability to prioritise competing requests and follow through to closure. </strong></li><li><strong>Problem-solving: Ability to troubleshoot issues, gather relevant facts, and coordinate appropriate resources. </strong></li><li><strong>Vendor management: Ability to communicate expectations, verify completion, and maintain accurate documentation. </strong></li><li><strong>Attention to detail: Accurate recordkeeping and maintenance of safety checklists and compliance documentation. </strong></li><li><strong>Collaboration: Ability to work effectively with occupants, IT, security, EH&amp;S teams, and external partners</strong></li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 234366 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Engineering <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-13</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for. <p><b>About Us</b></p><br> <p>With offices in 152 countries and&nbsp;nearly 328,000&nbsp;professionals, we are one of the world’s leading professional services networks, helping&nbsp;organisations&nbsp;and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi&nbsp;Arabia&nbsp;and the UAE are shaping the region’s future. </p><br> <p><b>Line of Service Overview</b></p><br> <p>At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and&nbsp;optimise&nbsp;their tax positions.</p><br> <p><b>Business Unit Overview</b></p><br> <p>The ITS/M&amp;A unit specializes in advising multinational clients on complex cross-border transactions and tax structuring. Our focus is on delivering strategic solutions that&nbsp;optimize&nbsp;tax efficiency while ensuring compliance with evolving international regulations. The team provides end-to-end support on mergers, acquisitions, and integrations, including due diligence, tax modeling, and post-deal planning. By combining deep technical&nbsp;expertise&nbsp;in international tax with advanced analytics and technology, we help clients navigate intricate deal structures, mitigate risks, and unlock value. Through global collaboration and thought leadership, ITS/M&amp;A&nbsp;drives&nbsp;innovative approaches to meet the demands of today’s dynamic business environment.</p><br> <p><b>How You’ll Contribute</b></p><br> <p>As a Senior&nbsp;Associate in international&nbsp;Tax Services / M&amp;A,&nbsp;you’ll&nbsp;work as part of a team delivering complex cross-border tax solutions for mergers and acquisitions. Responsibilities include but are not limited to:</p><br> <ul><li>Develop and apply technical&nbsp;expertise&nbsp;in international tax structuring, transaction advisory, and post-deal integration.</li><li>Support end-to-end M&amp;A tax engagements, including due diligence, tax modeling, and implementation of structuring plans for regional and multinational clients.</li><li>Analyze and interpret international tax rules and local regulations, preparing practical guidance and documentation for deal execution.</li><li>Assist in designing tax-efficient structures, coordinating with internal teams and client stakeholders to ensure compliance and optimize outcomes.</li><li>Prepare high-quality deliverables, including reports, models, and presentations for senior team members and client leadership.</li><li>Collaborate with cross-functional teams, contributing to project management and maintaining quality standards throughout engagements.</li><li>Contribute to knowledge development, supporting the creation of playbooks, training materials, and thought leadership relevant to M&amp;A and international tax.</li><li>Monitor regulatory updates, summarizing key developments for internal teams and clients to inform transaction planning.</li><li>Participate in business development activities, assist with proposals, research, and scoping for new opportunities.</li><li>Support outbound transaction advisory, helping evaluate tax implications for investments and expansions into foreign jurisdictions.</li></ul> <p><b>What You’ll Bring</b></p><br> <ul><li>Demonstrated experience in tax advisory, compliance, and international tax matters, ideally with exposure to Pillar Two regulations.</li><li>Education: Bachelor’s degree in accounting, Finance, Economics, or related field; advanced degree preferred.</li><li>Designations &amp; Certifications: Professional qualifications such as CPA, ACCA, CA, or equivalent.</li><li>Technical Skills: strong knowledge of international tax principles, cross-border transaction structuring, and M&amp;A tax considerations and well as proficiency in tax due diligence, deal modeling, and integration planning.</li><li><b>Soft Skills:</b></li></ul> <ul><li><ul><li>Leadership and team management capabilities.</li><li>Excellent communication and stakeholder engagement skills.</li><li>Problem-solving and strategic thinking under tight deadlines.</li></ul></li><li>Language Skills: Fluency in English; Arabic is an advantage.</li><li>Travel Requirements: Your flexibility to travel. This means we may require you to work away from your base office location on a regular basis and frequent overnight stays may be required. Where possible, we will take your preferences into account and strike a balance between meeting your career development/personal needs and those of the business and our clients</li></ul> <p><b>How You’ll Make a Difference</b></p><br> <p>At PwC Midde East, we expect all our people to embody the skills and&nbsp;behaviours&nbsp;of&nbsp;The PwC Professional&nbsp;framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p><br> <p><b>Why You’ll Love Working at PwC</b></p><br> <p>At PwC Middle East,&nbsp;you’ll&nbsp;find more than just a job -&nbsp;you’ll&nbsp;build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth.&nbsp;You’ll&nbsp;have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity.&nbsp;Are you ready to make a difference by applying your unique perspective and talents?&nbsp;You can grow exponentially here.&nbsp;</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will optimize the overall procurement performance of his/her respective category. This includes, for his/her category respectively:<br><br> structuring and deploying category management practices. setting up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM. organizing Supplier Relationship Management (SRM) according to supplier criticality. supporting the SVP Procurement Category Management on end-to-end procurement process on large procurement requests. developing connections with key stakeholders.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implements KPI’s and best practices for the AVP role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank, which will be translated into the Category Strategies and performance plans. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Assist internal customers in all their procurement requests/activities and seek solution to their requests. Structure and deploy category management practices on his/her respective category: Subsegment categories and organize cross-functional working teams. Consolidate, map, and analyze the current situation on the categories in scope: past/current vendors, contracts, needs/requests, etc. Define levers of improvement (buy cheaper, buy better, buy less) in the short / medium / long term. Define and apply best practice contracting terms by category. Set up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM on his/her category: Consolidate and update active (and then preferred vendors) repository. Provide outside-in vendor market view and opportunities, lead RFI process and define with business preferred vendor lists. Define target supplier panel strategy. Organize Supplier Relationship Management on his/her category: Classify vendors according to SRM best practices and define rules of engagement. Define interactions modes between vendors and various stakeholders in QNB, and communicate to vendors. Collect vendor feedback performance from all different involved parties in QNB, and reciprocally from vendors. Organize feedback sessions with vendors and QNB stakeholders and define improvement plans if relevant. Support across the end-to-end procurement process on large procurement requests on his/her category: Source to contract: Ensure progress as per expected timing, support hurdles removal, appear as main counterpart of the purchasing entity. Procure to pay: Resolve issues with supplier in case of escalation. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide input to T&C team on procurement best practices, technical specifications and operational insights for his/her respective category in alignment with the SVP Procurement Category Management, on an ongoing basis. Support the tasks and knowledge of wider Procurement team, ensuring that effective controls and resources are available to manage and control work volumes. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ramp-up from the start on the knowledge required to succeed in the role, including but not limited to: procurement within Qatar-specific and region/GCC-specific context, and procurement & overall firm information/context for QNB, and category/supplier knowledge, extension to new categories / subcategories. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Comply with the defined Group Procurement Policies and Procedures. Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate (Bachelors) preferably with a Major related field of study Professional accreditation related to the function is an asset. At least 10 years of relevant experience in procurement and 5 years as a Category Manager, and recognized experience on designated categories Extensive knowledge of per designated category is required. Experience in Financial Services or an adjacent sector is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate