Customer Service Jobs in Qatar
643 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary We are looking for an experienced engineering professional to support strategic client accounts and major infrastructure projects. The successful candidate will act as the technical point of contact for assigned projects, ensuring high levels of service delivery, stakeholder engagement and operational performance. Key Responsibilities Manage technical relationships with key stakeholders and project teams. Coordinate engineering activities across multiple departments. Review technical documentation, project deliverables and engineering submissions. Monitor project performance and identify opportunities for improvement. Support issue resolution and provide ongoing technical advice. Prepare management reports, performance summaries and recommendations. Mentor junior engineers and contribute to knowledge sharing. Ensure compliance with quality, safety and corporate standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Engineering or related discipline. Extensive experience in technical account management or engineering project delivery. Strong leadership, communication and stakeholder management skills. Experience coordinating multidisciplinary engineering teams.</p><p></p></section>
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<br> General Information <br>
<br> Ref # <br> 233657 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Engineering <br>
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<ul><li><span>Closing Date:</span> <span>2026-06-23</span></li></ul><br>
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<br>About the opportunity<br><p>This role will be based in Qatar and will report to the General Manager MENA Talabat Kitchens. We are looking for a highly-driven and motivated Country Manager - Food Services for our team in Qatar. The ideal candidate will have a track record managing teams, comfortable working independently and handling data, whilst working closely with the management team.<br>
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<strong>Responsibilities</strong>:</p><br><br><ul><li>Create blueprint for growing cloud kitchens’ presence in Qatar, closely aligned with the wider company strategy.</li><li>Accountable for Business Development, Stakeholder and wide-scale project management initiatives for Talabat Kitchens in KWT.</li><li>Owner of Food Services country financial statements, responsible for hitting budgets and ensuring growth initiatives across construction, new brand launches and running a profitable business.</li><li>Coordinate between multiple stakeholders and ensure the delivery of perfect orders to consumers </li><li>Partner with our Logistics Operations and Customer Experience teams to improve our overall site performance </li><li>Work closely with the Senior Director Food Services to create compelling business cases for future endeavors </li><li>Play a key role by jointly identifying kitchen spaces for expansion that meet all of the jointly defined criteria; location, size, accessibility, cost, etc. </li><li>Manage the day-to-day operations of multiple brands; meeting health & safety standards, managing stock deliveries, site hygiene, etc.</li></ul><br>What you need to be successful<br><ul><li>Bachelor/MBA degree in Business, Marketing or STEM disciplines from a top university</li><li>3+ years of experience in a growth/product manager role or equivalent; in consulting; in internal strategy; or in startups</li><li>Prior experience in tech, e-commerce, food, FMCG or a mix of these industries required</li><li>A fluent Arabic speaker is mandatory</li><li>Previous experience managing cross-functional teams </li><li>Deep understanding of financial statements, planning, and investment proposals</li><li>Understanding of analytical tools such as SQL, Tableau , and of course, Microsoft Excel</li><li>Ability to identify key metrics of success, digest complex data sets, and build data-driven action plans to respond to market conditions </li><li>Good knowledge of online marketing concepts and tools </li><li>Comprehensive knowledge of cloud kitchens industry and the restaurant business in general</li><li>Good communication skills, including the ability to present persuasive business cases to stakeholders at all levels of the organisation including C-Suite<br> </li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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???? Join Our Leadership Team – Gulf Helicopters Company<br>Director of Shared Services<br>Gulf Helicopters Company (GHC), a leading aviation services provider in the region, is seeking an experienced and strategic Director of Shared Services to lead and oversee the organization’s critical support functions including Human Resources, Information Technology, Training, Facility Management, and Corporate Strategy Planning.<br>This executive leadership role will be responsible for driving operational excellence, organizational effectiveness, workforce capability development, digital transformation, business continuity, and strategic alignment across all shared service functions.<br>Role Purpose: Lead the Shared Services function by defining and implementing integrated administrative, technical, and people-oriented service frameworks spanning Human Resources, Information Technology, Facility Management, Corporate Strategy Planning, and Training. The position ensures seamless internal operations, workforce development, infrastructure readiness, business continuity, and digital transformation initiatives that support GHC's strategic objectives.<br>Key Responsibilities: <br>Strategic Leadership & Corporate Governance• Develop and implement Shared Services strategies aligned with GHC's vision, mission, and corporate objectives.• Provide strategic advice and subject matter expertise to Executive Management on all Shared Services matters.• Establish departmental goals, KPIs, governance frameworks, and performance monitoring systems.• Lead organizational transformation and continuous improvement initiatives to enhance operational efficiency.<br>Human Resources & Talent Management• Oversee workforce planning, recruitment strategies, onboarding processes, and organizational development initiatives.• Drive performance management, employee engagement, succession planning, and talent development programs.• Ensure compliance with labor regulations, HR policies, and organizational development objectives.• Support nationalization initiatives, career development programs, and workforce capability enhancement.<br>Information Technology & Digital Transformation• Lead IT operations, infrastructure management, cybersecurity, and business applications.• Champion digital transformation initiatives and technology modernization programs.• Ensure system availability, information security, and effective business continuity planning.• Drive innovation through technology solutions that enhance operational efficiency and service delivery.<br>Facility Management• Ensure efficient management and maintenance of all company facilities and infrastructure.• Oversee facility readiness, regulatory compliance, vendor management, and support services.• Manage maintenance programs, asset preservation, and workplace safety initiatives.• Support operational resilience through effective facility planning and resource coordination. Training & Development• Govern technical and non-technical training functions to ensure compliance with regulatory requirements and industry best practices.• Oversee training records, audit readiness, certification requirements, and employee qualification tracking.• Support workforce development through structured learning and career progression programs. Corporate Strategy Planning• Lead strategic planning activities and organizational performance management.• Oversee Enterprise Risk Management (ERM) frameworks and business continuity initiatives.• Establish corporate KPIs, reporting standards, and data governance practices.• Drive strategic initiatives that support business growth, operational excellence, and organizational sustainability.<br>Compliance, Risk & Governance• Ensure compliance with applicable labor laws, regulatory requirements, QCAA standards, IT policies, facility regulations, and training requirements.• Lead risk management, audit readiness, and governance initiatives across Shared Services functions.• Promote a strong HSSEQ culture and ensure adherence to company policies and procedures. Financial & Budget Management• Develop and manage Shared Services budgets and financial plans.• Monitor financial performance and identify opportunities for cost optimization and operational efficiency.• Approve resource allocation, vendor contracts, and key service agreements. Performance Indicators• Achievement of Shared Services strategic objectives and KPIs.• Improved organizational efficiency and service delivery performance.• Successful implementation of digital transformation initiatives.• Workforce capability development and employee engagement improvements.• Effective risk management and regulatory compliance performance.• Budget optimization and cost-control achievements.• High stakeholder satisfaction across support service functions.<br>Qualifications, Experience & Skills<br>Minimum Qualifications• Bachelor's Degree in Business Administration, Management, Human Resources, Information Technology, Facilities Management, or a related discipline.• Master's Degree in Business Administration (MBA) or equivalent is preferred. Experience• Minimum 15 years of experience in corporate services, shared services, or management support functions.• Minimum 8 years of experience in senior leadership or executive-level positions.• Proven experience managing multiple support functions within a large and complex organization. Leadership & Technical Competencies• Strategic Planning & Organizational Alignment• Cross-Functional Leadership & Stakeholder Management• Service Delivery & Process Governance• Human Resources Strategy & Workforce Development• IT Service Management & Digital Transformation• Facilities Management & Vendor Governance• Learning & Development Program Management• Budgeting, Financial Planning & Cost Control• Change Management & Continuous Improvement• Enterprise Risk Management and Business Continuity Planning<br>It’s an Advantage If You Have• Aviation industry experience.• Experience in leading large-scale organizational transformation initiatives.• Knowledge of QCAA regulatory requirements and compliance frameworks.• Experience in Enterprise Risk Management (ERM) and corporate governance.• Professional certifications in HR, IT, Strategy, Project Management, Risk Management, or Executive Leadership.<br>???? Ready to Apply?<br>If you meet the qualifications and are interested in joining Gulf Helicopters Company as our Director of Shared Services, please submit your updated CV along with relevant supporting documents to:???? recruitment@gulfhelicopters.com<br>Only shortlisted candidates will be contacted.<br>Gulf Helicopters Company is an equal opportunity employer committed to excellence, innovation, and continuous improvement.
About Qatar Stock Exchange<br>Qatar Stock Exchange (QSE) is the principal securities market of the State of Qatar. QSE gives local and international investors direct access to an advanced, well-regulated capital market covering equities, ETFs, sukuk, bonds, and Treasury bills. QSE serves as an effective platform for listed companies to raise capital, broaden their investor base, and support their growth plans in line with Qatar National Vision 2030 and the Third Financial Sector Strategy.<br>Job Summary<br>The Senior Advisor, Issuer Services and Investor Relations is responsible for building and leading a dedicated unit within Qatar Stock Exchange focused on raising the quality of issuer services and investor relations across the Qatari market. The role carries a clear mandate to establish the unit from the ground up, covering its operating model, service catalogue, standards, delivery team and commercial positioning, and then to scale it into a recognized center of expertise for listed and prospective issuers. The holder acts as the exchange's senior authority on disclosure practice, shareholder communication, investor targeting and sustainability reporting, and works directly with the leadership of listed companies to lift the standard of engagement between Qatari issuers and the domestic and international investment community. Education and awareness sit at the center of the mandate, with the holder expected to build lasting capability across the market rather than deliver one off support. The role also leads a wider set of issuer facing initiatives designed to deepen liquidity, broaden the investor base and strengthen the overall attractiveness of the QSE market, working in close coordination with the Listings, Product and Market Development, and Marketing and Communications teams.<br>Roles And Responsibilities<br>Establish and lead the Issuer Services and Investor Relations unit, including its operating model, service portfolio, governance framework, and commercial strategy. Build, mentor, and lead a high-performing team, setting priorities, performance standards, and delivery expectations. Design and deliver market education programs, executive briefings, training, and practical guidance on investor relations, disclosure, governance, and sustainability reporting. Advise listed and prospective issuers on investor relations strategy, shareholder engagement, disclosure practices, sustainability reporting, and investor targeting. Build and maintain strong relationships with senior executives, institutional investors, analysts, and key capital market stakeholders. Lead initiatives that enhance market quality, liquidity, research coverage, investor access, and the overall attractiveness of Qatar's capital market. Represent Qatar Stock Exchange at industry events, roadshows, and investor forums while collaborating with regulators and internal stakeholders to ensure governance and regulatory compliance. Monitor market trends, benchmark issuer practices, and provide strategic recommendations to improve investor relations standards across the market.<br>Requirements<br>Bachelor's degree in Finance, Economics, Business, or a related field (Master's degree or CFA preferred). Minimum 15 years of experience in investor relations, equity capital markets, listed companies, investment banking, or a related capital markets environment. Proven experience building or leading teams and developing new functions or capabilities. Strong expertise in corporate disclosure, governance, investor relations, and capital markets regulations. Demonstrated ability to deliver executive-level training, education, and stakeholder engagement programs. Established relationships with institutional investors, analysts, and senior corporate executives. Experience within a stock exchange, listed company, investment bank, or investor relations advisory firm is highly desirable. Experience in GCC/MENA capital markets and knowledge of sustainability reporting frameworks is an advantage.
About Qatar Stock Exchange<br>Qatar Stock Exchange (QSE) is the principal securities market of the State of Qatar. QSE gives local and international investors direct access to an advanced, well-regulated capital market covering equities, ETFs, sukuk, bonds, and Treasury bills. QSE serves as an effective platform for listed companies to raise capital, broaden their investor base, and support their growth plans in line with Qatar National Vision 2030 and the Third Financial Sector Strategy.<br>Job Summary<br>The Senior Advisor, Issuer Services and Investor Relations is responsible for building and leading a dedicated unit within Qatar Stock Exchange focused on raising the quality of issuer services and investor relations across the Qatari market. The role carries a clear mandate to establish the unit from the ground up, covering its operating model, service catalogue, standards, delivery team and commercial positioning, and then to scale it into a recognized center of expertise for listed and prospective issuers. The holder acts as the exchange's senior authority on disclosure practice, shareholder communication, investor targeting and sustainability reporting, and works directly with the leadership of listed companies to lift the standard of engagement between Qatari issuers and the domestic and international investment community. Education and awareness sit at the center of the mandate, with the holder expected to build lasting capability across the market rather than deliver one off support. The role also leads a wider set of issuer facing initiatives designed to deepen liquidity, broaden the investor base and strengthen the overall attractiveness of the QSE market, working in close coordination with the Listings, Product and Market Development, and Marketing and Communications teams.<br>Roles And Responsibilities<br>Establish and lead the Issuer Services and Investor Relations unit, including its operating model, service portfolio, governance framework, and commercial strategy. Build, mentor, and lead a high-performing team, setting priorities, performance standards, and delivery expectations. Design and deliver market education programs, executive briefings, training, and practical guidance on investor relations, disclosure, governance, and sustainability reporting. Advise listed and prospective issuers on investor relations strategy, shareholder engagement, disclosure practices, sustainability reporting, and investor targeting. Build and maintain strong relationships with senior executives, institutional investors, analysts, and key capital market stakeholders. Lead initiatives that enhance market quality, liquidity, research coverage, investor access, and the overall attractiveness of Qatar's capital market. Represent Qatar Stock Exchange at industry events, roadshows, and investor forums while collaborating with regulators and internal stakeholders to ensure governance and regulatory compliance. Monitor market trends, benchmark issuer practices, and provide strategic recommendations to improve investor relations standards across the market.<br>Requirements<br>Bachelor's degree in Finance, Economics, Business, or a related field (Master's degree or CFA preferred). Minimum 15 years of experience in investor relations, equity capital markets, listed companies, investment banking, or a related capital markets environment. Proven experience building or leading teams and developing new functions or capabilities. Strong expertise in corporate disclosure, governance, investor relations, and capital markets regulations. Demonstrated ability to deliver executive-level training, education, and stakeholder engagement programs. Established relationships with institutional investors, analysts, and senior corporate executives. Experience within a stock exchange, listed company, investment bank, or investor relations advisory firm is highly desirable. Experience in GCC/MENA capital markets and knowledge of sustainability reporting frameworks is an advantage.
About Qatar Stock Exchange<br>Qatar Stock Exchange (QSE) is the principal securities market of the State of Qatar. QSE gives local and international investors direct access to an advanced, well-regulated capital market covering equities, ETFs, sukuk, bonds, and Treasury bills. QSE serves as an effective platform for listed companies to raise capital, broaden their investor base, and support their growth plans in line with Qatar National Vision 2030 and the Third Financial Sector Strategy.<br>Job Summary<br>The Senior Advisor, Issuer Services and Investor Relations is responsible for building and leading a dedicated unit within Qatar Stock Exchange focused on raising the quality of issuer services and investor relations across the Qatari market. The role carries a clear mandate to establish the unit from the ground up, covering its operating model, service catalogue, standards, delivery team and commercial positioning, and then to scale it into a recognized center of expertise for listed and prospective issuers. The holder acts as the exchange's senior authority on disclosure practice, shareholder communication, investor targeting and sustainability reporting, and works directly with the leadership of listed companies to lift the standard of engagement between Qatari issuers and the domestic and international investment community. Education and awareness sit at the center of the mandate, with the holder expected to build lasting capability across the market rather than deliver one off support. The role also leads a wider set of issuer facing initiatives designed to deepen liquidity, broaden the investor base and strengthen the overall attractiveness of the QSE market, working in close coordination with the Listings, Product and Market Development, and Marketing and Communications teams.<br>Roles And Responsibilities<br>Establish and lead the Issuer Services and Investor Relations unit, including its operating model, service portfolio, governance framework, and commercial strategy. Build, mentor, and lead a high-performing team, setting priorities, performance standards, and delivery expectations. Design and deliver market education programs, executive briefings, training, and practical guidance on investor relations, disclosure, governance, and sustainability reporting. Advise listed and prospective issuers on investor relations strategy, shareholder engagement, disclosure practices, sustainability reporting, and investor targeting. Build and maintain strong relationships with senior executives, institutional investors, analysts, and key capital market stakeholders. Lead initiatives that enhance market quality, liquidity, research coverage, investor access, and the overall attractiveness of Qatar's capital market. Represent Qatar Stock Exchange at industry events, roadshows, and investor forums while collaborating with regulators and internal stakeholders to ensure governance and regulatory compliance. Monitor market trends, benchmark issuer practices, and provide strategic recommendations to improve investor relations standards across the market.<br>Requirements<br>Bachelor's degree in Finance, Economics, Business, or a related field (Master's degree or CFA preferred). Minimum 15 years of experience in investor relations, equity capital markets, listed companies, investment banking, or a related capital markets environment. Proven experience building or leading teams and developing new functions or capabilities. Strong expertise in corporate disclosure, governance, investor relations, and capital markets regulations. Demonstrated ability to deliver executive-level training, education, and stakeholder engagement programs. Established relationships with institutional investors, analysts, and senior corporate executives. Experience within a stock exchange, listed company, investment bank, or investor relations advisory firm is highly desirable. Experience in GCC/MENA capital markets and knowledge of sustainability reporting frameworks is an advantage.
<h2 class="h5">Job description</h2>
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<br> General Information <br>
<br> Ref # <br> 2600009M <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Engineering <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-02</span></li></ul><br>
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<br> General Information <br>
<br> Ref # <br> 2600009M <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Engineering <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-02</span></li></ul><br>
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<br> General Information <br>
<br> Ref # <br> 234729 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-02</span></li></ul><br>
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<span><u><b>Job Summary</b></u>
<br></span><p>The job purpose of a Senior Soft Services Officer typically involves managing and overseeing soft services within a facility or property. This includes ensuring the highest standards of delivery and excellent service at all times, monitoring specialist sub-contractors to ensure compliance with Company standards, adequately staffing all areas under their control, providing staff with appropriate resources and equipment, ensuring staff complete tasks according to work schedules, and escalating any ongoing issues to the Soft Services Manager when necessary. The Senior Soft Services Officer plays a crucial role in maintaining cleanliness, efficiency, and quality service delivery within the facility they are responsible for.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Ensure the cleaning service provides the highest standards of delivery and excellent service at all times.</p><br> <p>Monitor the specialist sub-contractors to ensure compliance with Company standards and efficient service provision.</p><br> <p>Adequately staff all areas under their control and proactively supervising staff in their duties.</p><br> <p>Provide staff with appropriate resources and equipment to carry out their roles effectively.</p><br> <p>Ensure staff complete tasks according to work schedules and escalate any ongoing issues to the Soft Services Manager when necessary. </p><br> <p>Monitor and record sickness and absence for Team Leaders, conduct return-to-work interviews, and carry out counseling sessions as needed.</p><br> <p>Conduct cleaning standard self and joint audits with client representatives and take appropriate action where a shortfall in standards is identified.</p><br> <p>Provide job training and assessments for staff when necessary to support training initiatives.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Thorough understanding of soft services operations including cleaning, landscaping, and security.</p><br> <p>Leadership capabilities to supervise service providers and ensure adherence to quality standards.</p><br> <p>Knowledge of property management regulations and health and safety protocols.</p><br> <p>Effective communication skills for tenant interaction and problem resolution.</p><br> <p>Organizational skills to manage schedules, budgets, and resources efficiently.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Damage and Loss Prevention L2<br>Emergency Planning L2<br>Leadership<br>Process Hazard Analysis Studies L2<br>Quality<br>Resilience<br>Security & Housekeeping Knowledge L2<br>Work Order Management L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
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Job Description<br><br>At Oracle, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data. From patients to providers, payers, and the global population, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.<br><br>As a global leader, we’re looking for a Support Services Owner to drive success as part of our Support organization. Join us and create the future.<br><br>Responsibilities<br><br>As a Support Services Owner, you will work in a team environment to be accountable for Oracle Health customer relationships. As you work with Oracle Health customers, you will perform the below responsibilities. Your ultimate goal is healthy team and customer relationships to deliver value outcomes for both Oracle and our customers.<br><br>Manage complex external customer relationships with a high degree of variability Influence customer support strategy focusing on value achievement and targeted outcomes Develop complex continuous improvement strategies Act as the single point of contact for cross-organizational support escalations Provide support processes expertise and advise on expectations for both internal stakeholders and external clients Contribute to internal team value and improvements<br><br><br>Required Experience:<br><br>Bachelor's or Master’s degree in IT, Health Care, related field or equivalent relevant work experience At least 6+ years software/system implementation or system/support work experience Healthcare information technology (HIT), consulting, support, project/program management, customer relationship management and/or other customer-facing Fluent in English<br><br><br>Preferred Qualifications:<br><br>Cerner millennium experience Customer relationship/Service Management experience Experience working in Application Managed Services/Support or Product or other customer related businesses.<br><br><br>Expectations:<br><br>Willing to work 100% from customer location (Doha, Qatar) Willing to work additional or irregular hours as needed and allowed by local regulations Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position Perform other responsibilities as assigned<br><br><br>Qualifications<br><br>Career Level - IC2<br><br>About Us<br><br>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.<br><br>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.<br><br>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.<br><br>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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<br> General Information <br>
<br> Ref # <br> 2600009E <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
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<ul><li><span>Closing Date:</span> <span>2026-07-21</span></li></ul><br>
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Job Description:
<p><strong>Our Client</strong></p><br>
<p>Our client is a leading real estate and mixed-use development group in Qatar, managing a diversified portfolio of residential, commercial, hospitality, and retail assets. As the organisation continues to expand, it is strengthening its corporate services model to improve efficiency, governance, and service delivery across all business units.</p><br>
<p><strong>The Role</strong></p><br>
<p>The Chief Shared Services Officer will lead the group’s shared services strategy, consolidating and optimising functions including Human Resources, Finance Operations, Procurement, Information Technology, Administration, and Corporate Services. The role will establish service standards, improve operational efficiency, implement automation initiatives, and drive continuous process improvement across the organisation. Working closely with the executive leadership team, the CSSO will ensure that shared services operate as a strategic business partner while maintaining high levels of governance, cost optimisation, and internal customer satisfaction.</p><br>
<p><strong>Candidate Profile</strong></p><br>
<p>Candidates should possess extensive executive leadership experience overseeing shared services within large, diversified organisations. Strong expertise in operational excellence, process transformation, governance, ERP implementation, and service delivery models is essential. Experience leading multi-functional corporate support teams within the GCC is highly desirable. The successful candidate will demonstrate strong commercial acumen, exceptional stakeholder management, and a proven ability to deliver enterprise-wide operational improvements.</p><br><br>
Required Skills:
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<span>Hospitality</span>
<span>Support</span>
<span>Business Units</span>
<span>Development</span>
<span>Operational Excellence</span>
<span>Service Delivery</span>
<span>Operations</span>
<span>Real Estate</span>
<span>ERP</span>
<span>Process Improvement</span>
<span>Operational Efficiency</span>
<span>Stakeholder Management</span>
<span>Retail</span>
<span>Human Resources</span>
<span>Automation</span>
<span>Information Technology</span>
<span>Strategy</span>
<span>Procurement</span>
<span>Customer Satisfaction</span>
<span>Administration</span>
<span>Finance</span>
<span>Business</span>
<span>Leadership</span>
<span>Management</span>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Principal: Qatar District Cooling Company</p><p>Carry out overhaul, preventive, corrective, predictive, breakdown maintenance, troubleshoot and diagnostic activities related to the following system:</p><ul><li>Chillers</li><li>Process Area of FCU, AHU, and Ventilation System</li><li>Refrigerant recovery, recycling and purifying System</li></ul><p>On case-to-case basis, to execute maintenance tasks such as (but not limited to) disassembly, assembly, observation, troubleshoots, repairs, tests, data collection of another static and rotating equipment or other devices according to written or verbal instruction from Supervisor in a professional and efficient manner, complying with the safety rules and regulations as needed.</p><p>Supervise, guide and monitor work done by external vendors.</p><p>Performing routine tests, such as checking for leaks, verifying system pressures, Nitrogen charging.</p><p>Performing routine of chiller maintenance, such as condenser and evaporator end covers opening and closing, provides support to perform heat exchanger chemical cleaning, swabbing, ECT etc.</p><p>Performing routine of chiller maintenance, refrigerant transfer, reclaim, oil extract from refrigerant.</p><p>Performing refrigerant recycling and purification activity and provide support to superior on managing, handling and storing refrigerants and other inert gas such as nitrogen within the plants.</p><p>Familiarity with vibration analysis, thermography, and other predictive maintenance techniques.</p><p>Knowledge of how to perform routine maintenance tasks, such as oil changes, filter replacements, and cleaning heat exchanger tubes.</p><p>Understanding how to monitor and log key operating parameters to anticipate maintenance needs.</p><p>Knowledge of environmental regulations related to refrigerant handling and disposal.</p><p>Prepare and submit technical log reports, checklist or forms as part of daily routine work.</p><p>Obtain spare parts, materials, and consumables either from internal store or external location.</p><p>Utilize, maintain and safe keep specific tools assigned by company.</p><p>Maintain proper tools, PPE s, Spares and provide annual requirements.</p><p>Respond to emergency situations during or after hours for the purpose of business continuation and safety concerns.</p><p>Work effectively with other team members, including engineers, supervisors, and external vendors.</p><p>Ability to quickly learn and adapt to new systems, tools, and procedures as technology evolves.</p><p>Where applicable, provide assistance and support to other team members, whenever required.</p><p>Participate in QC provided training as deemed fit by management.</p><p>Perform any other related duty as assigned by the immediate supervisor, in accordance with the provisions of the labor law.</p><p>Adherence to safety protocols, including lockout/tagout procedures for Mechanical and electrical assets related to chiller plant.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates must have at least Vocational Diploma / Short Course Certificate</p><p>The job requires Male applicants.</p><p>Minimum of 5 years working experience is required for this position</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The job requires Male applicants. Minimum of 5 years working experience is required for this position</p><p>Perform preventive and corrective maintenance ( breakdown & emergency), and rectification to all electrical systems and equipment inside the plants, buildings.</p><p>Troubleshoot, check and maintain the existing power systems and electrical installations for all kinds of equipment and provide the complete installation of new systems, whenever required.</p><p>Troubleshoot, maintain and diagnose (electrical equipment but no limited to) SWGR, MCC, VFD,MOTORS, ATS, Electrical Parts of the YK Chillers and the Electrical Distribution Panels</p><p>Execute and install the Cable Pulling, Wiring terminations, Cable Trunking, Cable Ducts, Panel Boards, Electrical Distribution Panels, Manual Station and other Electrical System.</p><p>Test and troubleshoot the Electrical Connections, the Electrical Equipment and their Controls after completing the preventive maintenance jobs.</p><p>Provide technical solutions and maintenance for all electrical system installed within QC Buildings,</p><p>Troubleshoot, maintain and diagnose the Motorized Valves, HVAC Systems, Generating Set, Synchronization Panels, Fire Fighting Systems, Motors Lighting, ELCB Systems, Gantry & Over Head Cranes.</p><p>Generate technical layouts and technical reports.</p><p>Understand and implement the basis of the Computer Maintenance Management Systems</p><p>Perform thermo graphic and analysis for the electrical equipment.</p><p>Provide assistance and guidance to other technical teams, whenever required</p><p>Comply with the ISO 9001: 2015 QMS requirements in applicable job areas / functions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Candidates must have at least Vocational Diploma / Short Course Certificate</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position:</p><p>Field Operator - (2)</p><p>Date Open:</p><p>Feb 19, 2026</p><p>Closing Date:</p><p>Jun 30, 2026</p><p>Principal:</p><p>Qatar District Cooling Company</p><p>Country:</p><p>Doha, Qatar</p><p>Qualifications:</p><p>Candidates must have at least Vocational Diploma / Short Course Certificate</p><p>The job requires Male applicants.</p><p>Minimum of 5 years working experience is required for this position</p><p>Additional Qualifications:</p><p>Safety Observation</p><p><br></p><p>·Raise SO in CMMS when found during shift.</p><p>Security Rounds:</p><p><br></p><p>· Conduct regular security rounds of the plant, checking for unauthorized personnel or security breaches (this is part of normal structured round check).</p><p>Safety Check:</p><p><br></p><p>· Conduct a thorough safety inspection of the assigned area, including equipment, PPE, and emergency exits.</p><p>· Ensure all safety signage is visible and up-to-date.</p><p>Emergency Response</p><p><br></p><p>· Respond to emergencies, such as equipment failures, fires, or spills.</p><p>PTW System</p><p><br></p><p>· Issuing, reviewing, or verifying the Permit-to-Work (PTW) system for maintenance and operational activities.</p><p>Equipment Line Up / LOTO</p><p><br></p><p>· Perform LOTO, changeover or shutdown equipment. Isolate equipment for handover to maintenance.</p><p>Equipment Inspection:</p><p><br></p><p>· Visually inspect critical equipment (pumps, valves, chillers, etc.) for any signs of damage, leaks, or abnormal operation.</p><p>· Check lubrication levels and perform routine lubrication as needed.</p><p>Parameter Monitoring:</p><p><br></p><p>Monitor key process parameters (pressure, temperature, flow rate, etc.)</p><p>System Startup:</p><p><br></p><p>· Initiate the startup procedure for assigned systems, following established checklists and procedures.</p><p>System Shutdown:</p><p><br></p><p>· If required, initiate the shutdown procedure for assigned systems, following established checklists and procedures.</p><p>Alarm & Event (A&E) Analysis</p><p><br></p><p>· Refer to alarm screen at the equipment panel. Monitor and raise info to CCC Operators for any anomalies.</p><p>Shift Handover:</p><p><br></p><p>· Prepare a detailed shift handover report, including any ongoing issues, maintenance requirements, and abnormal events.</p><p>· Conduct a handover "shake-hand" handover meeting to ensure proper baton passing.</p><p>Plant Optimization</p><p><br></p><p>· Work on optimizing plant performance by analyzing system data and making minor adjustments to improve efficiency or reduce energy consumption. Coordination with CCC Operators.</p><p>Troubleshooting and Maintenance:</p><p><br></p><p>· Respond to any alarms or alerts and take necessary corrective actions.</p><p>· Perform scheduled maintenance tasks, such as cleaning filters, replacing gaskets, or tightening bolts.</p><p>· Identify and troubleshoot minor equipment issues, such as valve leaks or pump vibrations.</p><p>Defect Management</p><p><br></p><p>· Raise SR (or relay the info to CCC Operator in charge) in CMMS according to the right priority.</p><p>Monitoring of Chemical Treatment Systems</p><p><br></p><p>· Ensure that the water treatment system is operating correctly, monitoring chemical levels, and ensuring that water quality parameters are within specified limits.</p><p>Others and Extras</p><p><br></p><p>· Provide information and update from the field to CCC Operator to maintain accurate and up-to-date records in the Daily Operation Report (DOR).</p><p>· Occasionally attend site visits by visitors or contractors.</p><p>· Perform any other duty as assigned by the Plant Operations Supervisor</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Candidates must have at least Vocational Diploma / Short Course Certificate</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The candidate will work closely with endocrinologists and other healthcare professionals to provide comprehensive education and support to patients with diabetes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in a related field such as Nursing, Nutrition and Dietetics, or other allied healthcare disciplines. Minimum of 2 years of relevant clinical or patient education experience. Strong communication and counseling skills with the ability to educate and support patients effectively.</p><p></p></section>
Assistant Vice President Professional Services & Insurance Procurement
Accounting, Finance & Banking
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will optimize the overall procurement performance of his/her respective category. This includes, for his/her category respectively:<br><br> structuring and deploying category management practices. setting up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM. organizing Supplier Relationship Management (SRM) according to supplier criticality. supporting the SVP Procurement Category Management on end-to-end procurement process on large procurement requests. developing connections with key stakeholders.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implements KPI’s and best practices for the AVP role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank, which will be translated into the Category Strategies and performance plans. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Assist internal customers in all their procurement requests/activities and seek solution to their requests. Structure and deploy category management practices on his/her respective category: Subsegment categories and organize cross-functional working teams. Consolidate, map, and analyze the current situation on the categories in scope: past/current vendors, contracts, needs/requests, etc. Define levers of improvement (buy cheaper, buy better, buy less) in the short / medium / long term. Define and apply best practice contracting terms by category. Set up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM on his/her category: Consolidate and update active (and then preferred vendors) repository. Provide outside-in vendor market view and opportunities, lead RFI process and define with business preferred vendor lists. Define target supplier panel strategy. Organize Supplier Relationship Management on his/her category: Classify vendors according to SRM best practices and define rules of engagement. Define interactions modes between vendors and various stakeholders in QNB, and communicate to vendors. Collect vendor feedback performance from all different involved parties in QNB, and reciprocally from vendors. Organize feedback sessions with vendors and QNB stakeholders and define improvement plans if relevant. Support across the end-to-end procurement process on large procurement requests on his/her category: Source to contract: Ensure progress as per expected timing, support hurdles removal, appear as main counterpart of the purchasing entity. Procure to pay: Resolve issues with supplier in case of escalation. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide input to T&C team on procurement best practices, technical specifications and operational insights for his/her respective category in alignment with the SVP Procurement Category Management, on an ongoing basis. Support the tasks and knowledge of wider Procurement team, ensuring that effective controls and resources are available to manage and control work volumes. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ramp-up from the start on the knowledge required to succeed in the role, including but not limited to: procurement within Qatar-specific and region/GCC-specific context, and procurement & overall firm information/context for QNB, and category/supplier knowledge, extension to new categories / subcategories. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Comply with the defined Group Procurement Policies and Procedures. Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate (Bachelors) preferably with a Major related field of study Professional accreditation related to the function is an asset. At least 10 years of relevant experience in procurement and 5 years as a Category Manager, and recognized experience on designated categories Extensive knowledge of per designated category is required. Experience in Financial Services or an adjacent sector is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
Assistant Vice President Professional Services & Insurance Procurement
Accounting, Finance & Banking
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will optimize the overall procurement performance of his/her respective category. This includes, for his/her category respectively:<br><br> structuring and deploying category management practices. setting up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM. organizing Supplier Relationship Management (SRM) according to supplier criticality. supporting the SVP Procurement Category Management on end-to-end procurement process on large procurement requests. developing connections with key stakeholders.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implements KPI’s and best practices for the AVP role. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank, which will be translated into the Category Strategies and performance plans. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Assist internal customers in all their procurement requests/activities and seek solution to their requests. Structure and deploy category management practices on his/her respective category: Subsegment categories and organize cross-functional working teams. Consolidate, map, and analyze the current situation on the categories in scope: past/current vendors, contracts, needs/requests, etc. Define levers of improvement (buy cheaper, buy better, buy less) in the short / medium / long term. Define and apply best practice contracting terms by category. Set up strong vendor management from vendor market analysis to vendor administrative database maintenance and link with TPRM on his/her category: Consolidate and update active (and then preferred vendors) repository. Provide outside-in vendor market view and opportunities, lead RFI process and define with business preferred vendor lists. Define target supplier panel strategy. Organize Supplier Relationship Management on his/her category: Classify vendors according to SRM best practices and define rules of engagement. Define interactions modes between vendors and various stakeholders in QNB, and communicate to vendors. Collect vendor feedback performance from all different involved parties in QNB, and reciprocally from vendors. Organize feedback sessions with vendors and QNB stakeholders and define improvement plans if relevant. Support across the end-to-end procurement process on large procurement requests on his/her category: Source to contract: Ensure progress as per expected timing, support hurdles removal, appear as main counterpart of the purchasing entity. Procure to pay: Resolve issues with supplier in case of escalation. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Provide input to T&C team on procurement best practices, technical specifications and operational insights for his/her respective category in alignment with the SVP Procurement Category Management, on an ongoing basis. Support the tasks and knowledge of wider Procurement team, ensuring that effective controls and resources are available to manage and control work volumes. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ramp-up from the start on the knowledge required to succeed in the role, including but not limited to: procurement within Qatar-specific and region/GCC-specific context, and procurement & overall firm information/context for QNB, and category/supplier knowledge, extension to new categories / subcategories. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: Comply with the defined Group Procurement Policies and Procedures. Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate (Bachelors) preferably with a Major related field of study Professional accreditation related to the function is an asset. At least 10 years of relevant experience in procurement and 5 years as a Category Manager, and recognized experience on designated categories Extensive knowledge of per designated category is required. Experience in Financial Services or an adjacent sector is a plus<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate