Customer Service Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>he Service Desk Analyst is responsible for providing first-line technical support to end users, managing incidents and service requests, troubleshooting IT issues, and ensuring timely resolution while maintaining high levels of customer satisfaction. The role supports remote users, monitors service desk channels, and maintains accurate documentation to ensure efficient IT service delivery.</p><p>Key Responsibilities</p><p><strong>Service Desk Operations</strong></p><ul><li><p>Provide technical support via phone, email, and remote support tools.</p></li><li><p>Monitor and manage service desk mailboxes, tickets, and support channels.</p></li><li><p>Log, track, resolve, or escalate incidents and service requests according to SLA requirements.</p></li><li><p>Take ownership of assigned tickets and provide regular updates until closure.</p></li><li><p>Ensure availability of service desk communication channels during assigned shifts.</p></li></ul><p><strong>Technical Support</strong></p><ul><li><p>Support Microsoft Windows operating systems and Microsoft Office applications.</p></li><li><p>Administer and troubleshoot Active Directory, Exchange, Azure, and Microsoft 365 environments.</p></li><li><p>Provide remote support for workplace services and end-user devices.</p></li><li><p>Assist with basic network troubleshooting, VPN connectivity, and related issues.</p></li></ul><p><strong>Documentation &amp; Knowledge Management</strong></p><ul><li><p>Create and maintain knowledge base articles, troubleshooting guides, and work instructions.</p></li><li><p>Document solutions and share knowledge within the service desk team.</p></li><li><p>Educate end users on best practices, self-service tools, and preventive measures.</p></li></ul><p><strong>Compliance &amp; Process Adherence</strong></p><ul><li><p>Follow company policies, IT service management procedures, and operational standards.</p></li><li><p>Ensure compliance with health, safety, security, and environmental requirements.</p></li><li><p>Participate in knowledge transfer activities and support continuous service improvement initiatives.</p></li></ul><p>Requirements</p><p><strong>Education</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3–4 years of experience in IT Service Desk, Help Desk, or Remote Support roles.</p></li><li><p>Experience working within an IT Service Provider or Managed Services environment.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Microsoft Active Directory, Exchange, Azure, and Microsoft 365 administration.</p></li><li><p>ITSM tools (preferably HP/Micro Focus Service Manager).</p></li><li><p>ITIL v4 Foundation knowledge.</p></li><li><p>Basic IT security principles.</p></li><li><p>Windows OS and Microsoft Office Suite support.</p></li><li><p>Basic networking, VPN, and CISCO environment troubleshooting.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Preferred Certifications</strong></p><ul><li><p>ITIL Foundation</p></li><li><p>Microsoft Certifications (M365, Azure Fundamentals)</p></li><li><p>CCNA</p></li><li><p>MCITP/MCTS</p></li></ul><p></p></section>

About the role:Are you passionate about vendor management, service quality, and stakeholder engagement? We're looking for an experienced professional to help drive the success of a large-scale e-invoicing ecosystem by collaborating with external service providers, ensuring service excellence, and supporting regulatory compliance.<br>Key Responsibilities:Manage relationships with e-invoicing service providers and market vendors. Monitor vendor performance and service quality against agreed SLAs. Coordinate with internal business and IT teams to resolve issues and drive continuous improvement. Support vendor onboarding, awareness sessions, and standards alignment. Prepare service quality reports, performance dashboards, and management updates. Act as the primary liaison for vendor inquiries and escalations.<br>We're looking for professionals with:Bachelor's degree in Business Administration, Accounting, Information Systems, Economics, Public Administration, or a related field.9+ years of experience in vendor management, service quality, stakeholder engagement, or operational oversight. Experience working in government, public sector, or other regulated environments. Strong analytical, communication, reporting, and coordination skills. Experience with dashboards, performance monitoring, and vendor governance.

About the role:Are you passionate about vendor management, service quality, and stakeholder engagement? We're looking for an experienced professional to help drive the success of a large-scale e-invoicing ecosystem by collaborating with external service providers, ensuring service excellence, and supporting regulatory compliance.<br>Key Responsibilities:Manage relationships with e-invoicing service providers and market vendors. Monitor vendor performance and service quality against agreed SLAs. Coordinate with internal business and IT teams to resolve issues and drive continuous improvement. Support vendor onboarding, awareness sessions, and standards alignment. Prepare service quality reports, performance dashboards, and management updates. Act as the primary liaison for vendor inquiries and escalations.<br>We're looking for professionals with:Bachelor's degree in Business Administration, Accounting, Information Systems, Economics, Public Administration, or a related field.9+ years of experience in vendor management, service quality, stakeholder engagement, or operational oversight. Experience working in government, public sector, or other regulated environments. Strong analytical, communication, reporting, and coordination skills. Experience with dashboards, performance monitoring, and vendor governance.

About the role:Are you passionate about vendor management, service quality, and stakeholder engagement? We're looking for an experienced professional to help drive the success of a large-scale e-invoicing ecosystem by collaborating with external service providers, ensuring service excellence, and supporting regulatory compliance.<br>Key Responsibilities:Manage relationships with e-invoicing service providers and market vendors. Monitor vendor performance and service quality against agreed SLAs. Coordinate with internal business and IT teams to resolve issues and drive continuous improvement. Support vendor onboarding, awareness sessions, and standards alignment. Prepare service quality reports, performance dashboards, and management updates. Act as the primary liaison for vendor inquiries and escalations.<br>We're looking for professionals with:Bachelor's degree in Business Administration, Accounting, Information Systems, Economics, Public Administration, or a related field.9+ years of experience in vendor management, service quality, stakeholder engagement, or operational oversight. Experience working in government, public sector, or other regulated environments. Strong analytical, communication, reporting, and coordination skills. Experience with dashboards, performance monitoring, and vendor governance.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>#LI-MJ1<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 26000088 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-07-31</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> General Information <br> <br> Ref # <br> 234008 <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Corporate &amp; Commercial <br> <br> <ul><li><span>Closing Date:</span> <span>2026-06-24</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview The Food Services Supervisor will oversee all Food Services activities as directed by the Food Services Manager. Main areas of concentration will be the oversight of the kitchen operations, food preparation and inventory levels. The Supervisor will oversee scheduling and training of employees. In the absence of the Food Services Manager the Food Services Supervisor will be the DFAC POC. Responsibilities + Manage sub contractors with food preparation, food serving, cashier operations, cleanliness of the dining areas, serving lines, kitchens, temperature danger zones, dishwashing area and storage areas IAW with PWS and SOPs. + Ensure proper cooking techniques are being applied IAW TB Med 530. + Maintain all equipment accountability and serviceability and turn-in and ordering of stockage levels. + Manage scheduling and training for the sub contractor work force ensure compliance with DFAC requirements as PWS. + Direct and ensure that HACCP procedures are followed. + Ensure that all employees are always in compliance with all established Safety Policies and Regulations. + Performs other duties and assignments as required. Qualifications + Minimum Qualifications + Education/Certifications: One year related experience may be substituted for one year of education, if degree is required. + Education: High School Diploma; Associates/Bachelors is preferred. Must have current US Drivers License. + Experience: + At least five years' food service experience in a military Food Services or cafeteria style or multi-entrée operations providing complete meal services (breakfast, lunch and dinner). + At least one year experience as a food service manager or assistance manager. + SERV SAFE certified is required. Proficient in the use Microsoft Office products (i.e. Power Point, Word, Excel) + Supervisory/Budget Responsibilities: + Required to Supervise FN work force for all Food Services requirements. Not responsible for any Supervisor Budgets + Working Environment: + Environmental Factors: Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Work Week: 48 hours (6 days @ 8 hours a day) is the standard work week. This position requires flexibility in work hours. + Must be willing to commute 1 ½ hours to and from work every day. Individual must allow time for changes in road conditions and weather. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

Location: Qatar<br><br>Industry: Hospitality / Hotels / Restaurants / Food & Beverage<br><br>Employment Type: Full-Time<br><br>Interview Mode: Online Interview<br><br>Job Summary<br><br>Withstand Group, a leading hospitality company in Qatar, is hiring experienced hospitality professionals for its Italian cuisine restaurants. We are looking for passionate culinary experts and customer service professionals with a strong hospitality background and excellent communication skills.<br><br>Open Positions : Position Vacancies Salary<br><br>Sous Chef – Italian Cuisine (QAR 4,500)<br><br>Chef de Partie (CDP) – Italian Cuisine (QAR 3,000)<br><br>Demi Chef de Partie (DCDP) – Italian Cuisine (QAR 2,400)<br><br>Commis I – Italian Cuisine (QAR 2,200)<br><br>Commis II – Italian Cuisine (QAR 2,000)<br><br>Commis III – Italian Cuisine (QAR 1,800)<br><br>Waitress (QAR 1,800)<br><br>Key Responsibilities Kitchen Positions (Sous Chef, CDP, DCDP, Commis I/II/III)<br><br>Prepare and cook authentic Italian cuisine according to company recipes and quality standards. Ensure food preparation, presentation, and portion control meet restaurant standards. Maintain cleanliness, hygiene, and food safety in accordance with HACCP standards. Monitor food quality, stock levels, and kitchen inventory. Assist in menu preparation and daily kitchen operations. Work closely with the kitchen team to ensure timely service. <br><br>Waitress<br><br>Welcome guests and provide professional customer service. Take food and beverage orders accurately and efficiently. Serve food and beverages while maintaining high service standards. Handle guest inquiries and resolve customer concerns professionally. Maintain cleanliness of dining areas and ensure an excellent guest experience. <br><br>Qualifications<br><br>Diploma / Certificate in Hospitality, Culinary Arts, or related field is preferred. <br><br>Experience <br><br>Experience in the Hospitality Industry is mandatory. Italian Cuisine experience is mandatory for:Sous Chef Chef de Partie (CDP) Demi Chef de Partie (DCDP) Commis I Commis II Commis III Previous restaurant or hotel experience is preferred. GCC experience is an advantage. <br>Skills & Competencies<br><br>Good English communication skills. Strong knowledge of Italian cuisine and food preparation techniques (for kitchen positions). Excellent customer service and interpersonal skills. Ability to work in a fast-paced hospitality environment. Team player with a professional attitude and positive work ethic. <br><br>Benefits<br><br>???? Free Accommodation Provided. ???? Free Transportation Provided. ???? Online Interview. ???? Employment Opportunity with a Leading Hospitality Group. Other benefits as per Qatar Labour Law. <br><br>How To Apply<br><br>Interested candidates are requested to submit the following documents for immediate shortlisting:<br><br>Updated CV Passport Copy Educational Certificates Experience Certificates Recent Photograph <br><br>Apply now for immediate online interview and secure your hospitality career in Qatar.<br><br>Skills: commis,italian,chef,waiter,italian cuisine

Location: Qatar<br><br>Industry: Hospitality / Hotels / Restaurants / Food & Beverage<br><br>Employment Type: Full-Time<br><br>Interview Mode: Online Interview<br><br>Job Summary<br><br>Withstand Group, a leading hospitality company in Qatar, is hiring experienced hospitality professionals for its Italian cuisine restaurants. We are looking for passionate culinary experts and customer service professionals with a strong hospitality background and excellent communication skills.<br><br>Open Positions : Position Vacancies Salary<br><br>Sous Chef – Italian Cuisine (QAR 4,500)<br><br>Chef de Partie (CDP) – Italian Cuisine (QAR 3,000)<br><br>Demi Chef de Partie (DCDP) – Italian Cuisine (QAR 2,400)<br><br>Commis I – Italian Cuisine (QAR 2,200)<br><br>Commis II – Italian Cuisine (QAR 2,000)<br><br>Commis III – Italian Cuisine (QAR 1,800)<br><br>Waitress (QAR 1,800)<br><br>Key Responsibilities Kitchen Positions (Sous Chef, CDP, DCDP, Commis I/II/III)<br><br>Prepare and cook authentic Italian cuisine according to company recipes and quality standards. Ensure food preparation, presentation, and portion control meet restaurant standards. Maintain cleanliness, hygiene, and food safety in accordance with HACCP standards. Monitor food quality, stock levels, and kitchen inventory. Assist in menu preparation and daily kitchen operations. Work closely with the kitchen team to ensure timely service. <br><br>Waitress<br><br>Welcome guests and provide professional customer service. Take food and beverage orders accurately and efficiently. Serve food and beverages while maintaining high service standards. Handle guest inquiries and resolve customer concerns professionally. Maintain cleanliness of dining areas and ensure an excellent guest experience. <br><br>Qualifications<br><br>Diploma / Certificate in Hospitality, Culinary Arts, or related field is preferred. <br><br>Experience <br><br>Experience in the Hospitality Industry is mandatory. Italian Cuisine experience is mandatory for:Sous Chef Chef de Partie (CDP) Demi Chef de Partie (DCDP) Commis I Commis II Commis III Previous restaurant or hotel experience is preferred. GCC experience is an advantage. <br>Skills & Competencies<br><br>Good English communication skills. Strong knowledge of Italian cuisine and food preparation techniques (for kitchen positions). Excellent customer service and interpersonal skills. Ability to work in a fast-paced hospitality environment. Team player with a professional attitude and positive work ethic. <br><br>Benefits<br><br>???? Free Accommodation Provided. ???? Free Transportation Provided. ???? Online Interview. ???? Employment Opportunity with a Leading Hospitality Group. Other benefits as per Qatar Labour Law. <br><br>How To Apply<br><br>Interested candidates are requested to submit the following documents for immediate shortlisting:<br><br>Updated CV Passport Copy Educational Certificates Experience Certificates Recent Photograph <br><br>Apply now for immediate online interview and secure your hospitality career in Qatar.<br><br>Skills: commis,italian,chef,waiter,italian cuisine

<ol><li><p><strong>Direct Field Sales:</strong> Conduct daily market visits across Qatar to generate leads, acquire new clients, and manage existing accounts in the HoReCa sector (Hotels, Restaurants, Cafes, Catering Companies, and Bakeries).</p></li><li><p><strong>Relationship Management:</strong> Build and maintain strong relationships with key operational decision-makers, including Head Chefs, Purchase Managers, and F&B Supervisors.</p></li><li><p><strong>Order Processing & Sales Targets:</strong> Achieve daily, weekly, and monthly sales volume and revenue targets. Accurately collect and process client purchase orders.</p></li><li><p><strong>Market Intelligence:</strong> Track competitor prices, market trends, new restaurant openings, and changing customer preferences, reporting insights back to management.</p></li><li><p><strong>Stock Coordination:</strong> Coordinate closely with warehouse and logistics teams to ensure prompt delivery and avoid stockouts or delivery delays.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Work Experience:</strong> Minimum <strong>3 years of hands-on sales experience in the Food Service / HoReCa market in Qatar</strong>.</p></li><li><p><strong>Market Knowledge:</strong> Strong existing network of HoReCa clients in Qatar and deep familiarity with local market trends and food safety standards.</p></li><li><p><strong>Skills:</strong> Excellent negotiation, communication, customer service, and consultative selling abilities.</p></li><li><p><strong>Education:</strong> High school diploma, diploma, or Bachelor’s degree in Business, Sales, Marketing, or Hospitality.</p></li><li><p><strong>Languages:</strong> Spoken and written English fluency is required; conversational Arabic is a strong advantage.</p></li></ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research &amp; List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability &amp; Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization &amp; Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification &amp; CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance &amp; Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience &amp; Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer &amp; Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>

Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Job Overview<br><br>A leading facilities management organization is seeking an experienced Soft Services Supervisor to oversee the delivery of cleaning services across a large commercial facility. The successful candidate will lead cleaning teams, ensure compliance with quality and safety standards, and maintain high levels of customer satisfaction.<br><br>Key Responsibilities<br><br>Supervise daily cleaning operations and housekeeping staff. Allocate manpower and monitor attendance. Conduct routine inspections to ensure cleanliness standards are maintained. Ensure cleaning schedules are completed efficiently. Train and mentor cleaning personnel. Monitor cleaning materials, chemicals and equipment. Prepare daily, weekly and monthly operational reports. Ensure compliance with HSE policies and company procedures. Coordinate with management to resolve operational issues.<br><br>Requirements<br><br>Minimum 5 years' supervisory experience within commercial cleaning or facilities management. Experience managing medium to large cleaning teams. Good knowledge of cleaning methods, chemicals and equipment. Strong leadership and communication skills. Ability to work under pressure.<br><br>Preferred<br><br>Knowledge of CAFM/FM systems. IOSH, NEBOSH or other HSE training. Valid Qatar Driving Licence.

Job Overview<br><br>A leading facilities management organization is seeking an experienced Soft Services Supervisor to oversee the delivery of cleaning services across a large commercial facility. The successful candidate will lead cleaning teams, ensure compliance with quality and safety standards, and maintain high levels of customer satisfaction.<br><br>Key Responsibilities<br><br>Supervise daily cleaning operations and housekeeping staff. Allocate manpower and monitor attendance. Conduct routine inspections to ensure cleanliness standards are maintained. Ensure cleaning schedules are completed efficiently. Train and mentor cleaning personnel. Monitor cleaning materials, chemicals and equipment. Prepare daily, weekly and monthly operational reports. Ensure compliance with HSE policies and company procedures. Coordinate with management to resolve operational issues.<br><br>Requirements<br><br>Minimum 5 years' supervisory experience within commercial cleaning or facilities management. Experience managing medium to large cleaning teams. Good knowledge of cleaning methods, chemicals and equipment. Strong leadership and communication skills. Ability to work under pressure.<br><br>Preferred<br><br>Knowledge of CAFM/FM systems. IOSH, NEBOSH or other HSE training. Valid Qatar Driving Licence.

Mandarin Oriental, Doha is looking for a Guest Services Agent to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Guest Services Agent, you will be responsible for the following duties:<br><br>Greet, check-in, and escort guests promptly to their rooms Address special guest preferences recorded in guest history profiles Handle cash drawer properly as outlined in the MODOH Controller’s Policy Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues Print and drop cash out, adjustment slips, paid out voucher, and bank count reports Communicate clearly with the Night Duty Manager and Accounting Department Establish a good working knowledge of the Hotel outlets and products<br><br>As Guest Services Agent, We Expect From You<br><br>Friendly, enthusiastic, passionate, Sociable Engaging, Genuine, Organised Minimum of 1 year of Front Office experience Minimum 2 years of experience working in a 5-star hotel environment Previous experience working in the Middle East Region is an advantage Strong command of Microsoft Office products ,HMS<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.<br><br>You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.<br><br>Qualifications<br><br> A strong focus on customer service Prior experience in hotel front office operations is preferred Excellent communication skills; fluency in English is required Be able to work shifts, weekends and public holidays Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Organization- Grand Hyatt Doha<br><br>Summary<br><br>We are seeking a customer-focused Guest Services Officer (Russian Speaker) to deliver exceptional guest experiences and provide personalized support to Russian-speaking guests. The ideal candidate will be passionate about hospitality, possess excellent communication skills, and thrive in a fast-paced environment.<br><br>Qualifications<br><br> Fluent in Russian and English (both spoken and written). Minimum 1–2 years of experience in guest services, hospitality, customer service, or a similar role. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work effectively in a fast-paced, multicultural environment. Proficiency in Microsoft Office; experience with hospitality/PMS systems is an advantage. Flexible to work shifts, weekends, and public holidays.